Management Jobs in UAE
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???? We're Hiring | Internal Audit Manager / Finance Manager???? Location: United Arab Emirates (UAE)???? Employment Type: Full-time About the Role We are seeking an experienced and results-driven Internal Audit Manager / Finance Manager to join our team in the United Arab Emirates (UAE). The successful candidate will be responsible for leading internal audit activities, strengthening financial controls, ensuring regulatory compliance, and overseeing financial management to support the organization's strategic objectives. Key Responsibilities Internal Audit Develop and implement annual internal audit plans based on risk assessments. Evaluate the effectiveness of internal controls, governance, and risk management processes. Conduct operational, financial, and compliance audits across business functions. Prepare audit reports, present findings, and recommend corrective actions. Monitor the implementation of audit recommendations and follow up on outstanding issues. Ensure compliance with UAE regulations, company policies, and international auditing standards. Finance Management Oversee daily finance and accounting operations. Prepare monthly, quarterly, and annual financial statements and management reports. Lead budgeting, forecasting, cash flow management, and financial planning. Ensure compliance with IFRS, UAE VAT regulations, and statutory reporting requirements. Coordinate internal and external audits and liaise with auditors and regulatory authorities. Analyze financial performance and provide strategic recommendations to senior management. Improve financial processes, internal controls, and operational efficiency. Lead and mentor the finance and accounting team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA, ACCA, CIA, CMA, or CA is highly preferred. Minimum 5–8 years of experience in internal audit, finance, or accounting, including managerial experience. Strong knowledge of IFRS, internal auditing standards, risk management, corporate governance, and UAE VAT regulations. Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Net Suite. Advanced proficiency in Microsoft Excel and financial reporting. Excellent analytical, leadership, communication, and problem-solving skills. Previous UAE or GCC experience is preferred. Fluency in English; Arabic is an advantage. Benefits Competitive salary package. UAE Employment Visa sponsorship. Medical insurance. Annual paid leave and air ticket allowance (as per company policy). End-of-service benefits in accordance with UAE Labour Law. Professional training and career advancement opportunities. Collaborative, multicultural, and supportive working environment.???? If you have a strong background in internal audit and financial management and are ready to advance your career in the UAE, we encourage you to apply today!
???? We're Hiring | Internal Audit Manager / Finance Manager???? Location: United Arab Emirates (UAE)???? Employment Type: Full-time About the Role We are seeking an experienced and results-driven Internal Audit Manager / Finance Manager to join our team in the United Arab Emirates (UAE). The successful candidate will be responsible for leading internal audit activities, strengthening financial controls, ensuring regulatory compliance, and overseeing financial management to support the organization's strategic objectives. Key Responsibilities Internal Audit Develop and implement annual internal audit plans based on risk assessments. Evaluate the effectiveness of internal controls, governance, and risk management processes. Conduct operational, financial, and compliance audits across business functions. Prepare audit reports, present findings, and recommend corrective actions. Monitor the implementation of audit recommendations and follow up on outstanding issues. Ensure compliance with UAE regulations, company policies, and international auditing standards. Finance Management Oversee daily finance and accounting operations. Prepare monthly, quarterly, and annual financial statements and management reports. Lead budgeting, forecasting, cash flow management, and financial planning. Ensure compliance with IFRS, UAE VAT regulations, and statutory reporting requirements. Coordinate internal and external audits and liaise with auditors and regulatory authorities. Analyze financial performance and provide strategic recommendations to senior management. Improve financial processes, internal controls, and operational efficiency. Lead and mentor the finance and accounting team. Requirements Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Professional certification such as CPA, ACCA, CIA, CMA, or CA is highly preferred. Minimum 5–8 years of experience in internal audit, finance, or accounting, including managerial experience. Strong knowledge of IFRS, internal auditing standards, risk management, corporate governance, and UAE VAT regulations. Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Net Suite. Advanced proficiency in Microsoft Excel and financial reporting. Excellent analytical, leadership, communication, and problem-solving skills. Previous UAE or GCC experience is preferred. Fluency in English; Arabic is an advantage. Benefits Competitive salary package. UAE Employment Visa sponsorship. Medical insurance. Annual paid leave and air ticket allowance (as per company policy). End-of-service benefits in accordance with UAE Labour Law. Professional training and career advancement opportunities. Collaborative, multicultural, and supportive working environment.???? If you have a strong background in internal audit and financial management and are ready to advance your career in the UAE, we encourage you to apply today!
<ul><li><p>Identify and approach potential brand partners across luxury, lifestyle, travel, hospitality, and wellness in line with leadership’s direction.</p></li><li><p>Build and maintain warm working relationships with existing brand partners, seeking fresh, creative ways to extend each collaboration.</p></li><li><p>Prepare partnership proposals, briefs, and presentation materials in coordination with the Creative team.</p></li><li><p>Coordinate the partnership pipeline: tracking conversations, scheduling follow-ups, and keeping leadership informed.</p></li><li><p>Pass qualified leads and structured deals to the in-house sales team for closure.</p></li><li><p>Bring an entrepreneurial mindset, spot trends, suggest new ideas, and contribute fresh thinking in strategy discussions.</p></li><li><p>Coordinate marketing activity around partnerships and member experiences, ensuring alignment with company's luxury positioning.</p></li><li><p>Brief the Creative team and external agencies on partnership-related campaigns and activations.</p></li><li><p>Liaise with influencers and tastemakers on collaboration logistics, briefs, and deliverables.</p></li><li><p>Support the planning and on-ground coordination of member activations, brand events, and curated experiences.</p></li><li><p>Stay close to luxury, lifestyle, and hospitality trends, flag relevant ideas to leadership and the Creative team.</p></li><li><p>Review and approve content calendars, social posts, press releases, and creative outputs prepared by the Creative team and agencies, ensuring brand consistency and timing.</p></li><li><p>Maintain and grow relationships with journalists, editors, and media contacts, coordinate press visits and FAM trips.</p></li><li><p>Coordinate working rhythm between Creative team, PR/social agencies, and external partners to ensure timely and on-brand deliverables.</p></li><li><p>Flag any brand, tone, or quality concerns early to the Creative Director and leadership.</p></li><li><p>Monitor performance scorecard and KPI targets related to revenue generation, brand collaborations, social media planning, public relations, and brand standards.</p></li><li><p>Deliver monthly, quarterly, and annual performance updates and reviews to Head Office.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Entrepreneurial mindset with ability to spot trends and suggest new ideas.</li><li>Strong coordination and communication skills with creative and leadership teams.</li><li>Experience managing relationships with luxury brand partners and influencers.</li><li>Ability to maintain brand consistency and oversee PR/social media outputs without direct execution.</li><li>Proactive in tracking partnership pipeline and reporting metrics to leadership.</li><li>Experience coordinating multi-disciplinary teams including creative, sales, and external agencies.</li></ul>
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<p>About WellPlace</p><p><br></p><p>WellPlace is a new luxury private wellness concept launching in Dubai. We are building the brand, digital presence and customer journey from the ground up.</p><p><br></p><p>The Role</p><p><br></p><p>We are looking for an experienced, creative and highly hands-on Senior Digital Growth & Content Manager to build WellPlace's online presence and convert digital attention into bookings and repeat customers.</p><p><br></p><p>This is not a conventional social media role. You will take ownership of content creation, social media, influencer and UGC marketing, paid advertising, full-funnel growth, tracking and automated customer communication.</p><p><br></p><p>You must combine strategy with daily execution and independently plan, create, publish, launch, analyse and improve marketing activities.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Content Strategy, Creation & Social Media</p><p>• Develop and execute WellPlace's content and social media strategy across Instagram, TikTok, YouTube Shorts and other relevant channels.</p><p>• Create monthly and weekly content calendars and ensure consistent daily publishing.</p><p>• Independently develop original campaigns, content formats, scripts, hooks, captions and calls to action.</p><p>• Personally plan, film and professionally edit Reels, short-form videos, Stories, photography, static posts, carousels and advertising creatives.</p><p>• Direct influencers, models, guests and team members during content productions.</p><p>• Monitor trends, competitors and audience behaviour and turn relevant insights into new ideas.</p><p>• Maintain an organised content library and ensure a consistent luxury look, message and tone of voice.</p><p><br></p><p>Full-Funnel Growth & Performance Marketing</p><p>• Own the digital customer funnel from first awareness through booking, repeat booking and customer reactivation.</p><p>• Plan, launch and optimise paid campaigns across Meta, Google and TikTok, including prospecting, retargeting and lookalike campaigns.</p><p>• Develop and test creatives, copy, audiences, landing pages, messaging and offers.</p><p>• Identify where potential customers leave the booking journey and improve conversion at each stage.</p><p>• Manage advertising budgets according to completed bookings, revenue, customer acquisition cost and return on advertising spend rather than vanity metrics.</p><p>• Support the complete pre-opening, launch and post-launch digital marketing strategy.</p><p><br></p><p>Influencer & UGC Marketing</p><p>• Develop and manage WellPlace's influencer and user-generated-content strategy.</p><p>• Research and evaluate UAE-based influencers, micro-influencers and UGC creators based on audience quality, UAE reach, engagement, content quality and brand fit.</p><p>• Contact creators, negotiate collaborations and define deliverables, timelines and content usage rights.</p><p>• Prepare briefs and coordinate visits, filming and publication schedules.</p><p>• Track deliverables and measure traffic, enquiries, bookings and revenue generated by each collaboration.</p><p>• Reuse suitable influencer and UGC content across organic channels and paid advertising and build a reliable long-term creator network.</p><p><br></p><p>Customer Journey, Retention & Marketing Automation</p><p>• Design and manage automated communication through WhatsApp, email, newsletters and the selected booking or customer-management systems.</p><p>• Create communication flows for enquiries, booking and payment confirmations, reminders, directions and pre-arrival information.</p><p>• Develop abandoned-enquiry and abandoned-booking follow-up sequences.</p><p>• Create post-visit messages, review requests, rebooking, referral, loyalty, birthday and customer-reactivation campaigns.</p><p>• Segment customers according to booking history, activity, engagement and value and manage promotional email and newsletter campaigns.</p><p>• Improve communication based on customer behaviour and conversion data and coordinate external specialists when advanced integrations are required.</p><p><br></p><p>Tracking, Analytics & Conversion Optimisation</p><p>• Set up, manage and verify conversion tracking across Meta, Google and TikTok.</p><p>• Work confidently with Meta Pixel, Google Analytics 4, Google Tag Manager, Google Ads conversion tracking, TikTok Pixel and UTM tracking.</p><p>• Track the customer journey from advertising, organic content or influencer activity through to booking and payment.</p><p>• Measure the performance of paid advertising, organic content, influencers, WhatsApp and email campaigns.</p><p>• Identify tracking errors, missing conversion events and attribution gaps and coordinate advanced implementation with developers or booking-system providers.</p><p>• Prepare clear weekly and monthly reports covering content, audience growth, advertising, bookings, revenue, acquisition costs and retention.</p><p>• Translate data into practical actions and continuous improvements.</p><p><br></p><p>Community, Reputation, SEO & Online Visibility</p><p>• Monitor and respond to social media comments, direct messages and online enquiries and guide interested customers towards booking.</p><p>• Manage Google Business Profile, Google Maps visibility and online reviews.</p><p>• Develop FAQs and response templates and maintain a consistent premium tone in all customer communication.</p><p>• Manage fundamental SEO, local SEO and content optimisation and monitor search performance through Google Search Console.</p><p>• Manage basic website content updates and identify improvements to landing pages and the online booking journey.</p><p>• Brief external web developers clearly and review whether requested website and tracking changes have been implemented correctly.</p><p>• Identify relevant digital partnerships, online PR opportunities and other growth channels.</p><p><br></p><p>Additional Information</p><p><br></p><p>This is a full-time, primarily on-site role in Dubai. The successful candidate must be willing to occasionally support evening or weekend content productions, launches and influencer visits.</p><p><br></p><p>Professional website development and complex programming are not core requirements and will normally be handled by external specialists.</p><p><br></p><p>Shortlisted candidates will receive a detailed WellPlace briefing and a structured practical assignment before progressing to the interview stage.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Experience & Skills</p><p><br></p><p>• Minimum four years of relevant hands-on experience in digital marketing, growth marketing, content or social media.</p><p>• Currently based in the UAE and available to work primarily on-site in Dubai.</p><p>• Proven ability to personally plan, film and professionally edit high-quality short-form video content.</p><p>• Strong portfolio of content and social media accounts personally created or managed.</p><p>• Hands-on experience managing Meta Ads, Google Ads and TikTok Ads.</p><p>• Strong understanding of full-funnel marketing, prospecting, retargeting, conversion optimisation, analytics and campaign attribution.</p><p>• Practical experience with Meta Pixel, Google Analytics 4, Google Tag Manager, Google Ads conversion tracking and UTM tracking.</p><p>• Experience creating WhatsApp, email, newsletter or customer-automation flows.</p><p>• Proven influencer and UGC marketing experience, including creator selection, briefing, rights and performance measurement.</p><p>• Strong knowledge of Canva, professional video-editing software, photography, image editing and copywriting.</p><p>• Good understanding of SEO, local SEO, Google Business Profile, landing pages and online conversion.</p><p>• Ability to connect marketing activity to bookings, customer acquisition costs, retention and revenue.</p><p>• Excellent written and spoken English.</p><p>• Strong creativity, commercial awareness, organisation, initiative and personal ownership.</p><p>• Ability to work independently without waiting for detailed daily instructions.</p><p>• Willingness to occasionally support evening or weekend content productions and influencer visits.</p><p><br></p><p>Nice to have: Experience in luxury, hospitality, wellness or another premium consumer brand; Arabic language skills; or website-development experience.</p></div>
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<p><strong><span>About the job</span></strong></p><br><br>
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<p><strong><span>Find Your Shangri-La in Shangri-La.</span></strong></p><br><br>
<p><span>Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 — and that spirit continues to guide us today. As we look ahead to new horizons, we invite you to be part of our growing Shangri-La family and make a meaningful impact on the world — through joy, shared purpose, and our Asian art of hosting.</span></p><br><br>
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<p><span><strong>About the Role</strong></span></p><br><br>
<p><span> The Compensation & Benefits Manager will lead the delivery of compensation, benefits, and payroll-related initiatives across a diverse MEIA portfolio, ensuring competitive, equitable, and compliant reward practices that support business objectives. The role partners closely with regional and hotel leadership to manage salary benchmarking, annual remuneration reviews, incentive and recognition programmes, job evaluations, benefits administration, and HR analytics, while providing commercially focused insights through advanced Excel modelling and reporting. In addition to reward responsibilities, the position will support a broad range of generalist HR activities, including employee relations, policy implementation, organisational changes, performance management, recruitment support, and regional HR projects, making it an ideal opportunity for a hands-on HR professional who thrives in a fast-paced, multi-country hospitality environment </span></p><br><br>
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<p><strong><span>Key Responsibilities </span></strong></p><br><br>
<p><strong><span>Compensation & Benefits</span></strong></p><br><br>
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<li><span>Manage and administer compensation and benefits programmes across multiple countries.</span></li>
<li><span>Conduct salary benchmarking and market analysis to ensure competitive and market-aligned pay practices.</span></li>
<li><span>Prepare salary proposals, compensation reviews, monthly payroll and incentive calculations.</span></li>
<li><span>Support the annual salary review, bonus, and long-term incentive processes.</span></li>
<li><span>Manage employee benefits programmes and liaise with brokers, vendors, and service providers to ensure effectiveness and cost efficiency.</span></li>
<li><span>Assist with workforce planning, headcount analysis, budgeting, and labour cost management.</span></li>
<li><span>Ensure compliance with company policies, local legislation, tax regulations, and governance requirements.</span></li>
<li><span>Maintain compensation structures, job grades, and HR data accuracy within HR systems.</span></li>
<li><span>Produce regular reports, dashboards, analytics, and executive presentations for senior management.</span></li>
<li><span>Identify opportunities for process improvement and automation to enhance reporting efficiency and data integrity.</span></li>
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<p><strong><span>HR Generalist Support</span></strong></p><br><br>
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<li><span>Provide support across the employee lifecycle, including onboarding, employee movements, promotions, transfers, and offboarding.</span></li>
<li><span>Assist with HR projects, policy development, and process improvements.</span></li>
<li><span>Support employee relations matters when required, ensuring consistency and compliance with company policies.</span></li>
<li><span>Support talent management processes including succession planning, performance management, and workforce planning activities.</span></li>
<li><span>Provide HR reporting and insights to support strategic decision-making across the region.</span></li>
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<p><strong><span>About You</span></strong></p><br><br>
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<li><span> Minimum 5 years' experience in Compensation & Benefits, ideally within hospitality, retail, aviation, healthcare, or another multi-site, multi-country environment.</span></li>
<li><span>Strong understanding of compensation principles, salary benchmarking, job evaluation, incentive programmes, and benefits administration.</span></li>
<li><span>Experience supporting multiple countries and an understanding of international compensation and benefits practices is highly desirable.</span></li>
<li><span>Experience with salary surveys and market data providers such as Mercer, RHI, Willis Towers Watson, Korn Ferry, Aon, or similar is an advantage.</span></li>
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<p><strong><span>Why Join Us</span></strong></p><br><br>
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<li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
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<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. (Click</span> here <span>to learn more about our Data Protection statements.)</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<p><strong>Financial Models</strong></p><ul><li><p>Working independently with the operation teams develop, deliver, and implement financial models and financial modelling tools for project financing, corporate financing, and other projects.</p></li><li><p>Responsible for ensuring the availability and adequacy of data used in the models is of sufficient quality (acceptable by the banks) by establishing procedures for collecting information and building appropriate checks and controls.</p></li><li><p>Responsible for providing good quality, timely, and easy-to-understand financial advice to operational teams in a way that non-specialists can readily understand.</p></li><li><p>Update financial models on a periodic basis to keep up-to-date results available.</p></li><li><p>Implement scenarios and present them to management for decision-making.</p></li></ul><p><strong>Project Financing Coordination and Project Costing</strong></p><ul><li><p>Coordinate the due diligence process of projects, liaising with financial and technical advisors to update the financing model.</p></li><li><p>Support and work with project technical teams/managers who lead strategic planning, business analysis, and other internal consulting projects that drive high-impact improvements and profitable growth.</p></li><li><p>Participate in the analysis of actual results, drawing conclusions by working closely with the project team, EGA business research team, and line manager to establish robust business cases.</p></li></ul><p><strong>Presentations and Reporting</strong></p><ul><li><p>Develop strategic presentations, proposals, and analyses for both internal and external audiences as requested by management.</p></li><li><p>Prepare, gather, and synthesize information to assist in monitoring, tracking, and refining initiatives in coordination with relevant business areas.</p></li></ul><p><strong>Lenders’ Requirements</strong></p><ul><li><p>Provide the necessary financial information as required by lenders, including periodic covenant computation as required by management and lenders.</p></li></ul><p><strong>Support Project Management / Strategic Initiatives Execution</strong></p><ul><li><p>Proactively provide special project support and perform other job-related duties by updating and maintaining relevant analyses and presentations.</p></li><li><p>Work closely with the EGA business analysis function to ensure alignment of long-term financial requirements and performance.</p></li></ul><p><strong>Relationship Management</strong></p><ul><li><p>Develop and maintain effective business relationships with potential customers, multi-user infrastructure co-users, commercial and financial institutions, consultants, process owners, and all relevant internal and external stakeholders while maintaining the highest standards of business ethics.</p></li></ul><p><strong>Policies, Processes & Procedures</strong></p><ul><li><p>Prepare financial model user guides and a terms dictionary to allow easy access to models and ensure they are readily understood by non-specialists.</p></li></ul><p><strong>Authority / Decision Making</strong></p><ul><li><p>Think within established policies, procedures, standards, and precedents while representing Finance at a senior level on project teams.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Economics, Finance, Accounting or equivalent</p></li><li><p>Post graduate management qualification (ie ACA, ACCA, ACMA, CFA).</p></li></ul><p><strong>Minimum Experience:</strong></p><ul><li><p>5-8 years of experience in financial modelling and dealing with financing activities in a reputable organization;</p></li><li><p>An in-depth understanding of financial modelling and a working knowledge of accountancy</p></li><li><p>Knowledge of work flow/process mapping & of industry best practices;</p></li></ul><p>Skills:</p><ul><li><p>Ability to analysis complex information including numerical analysis, present key conclusions and withstand challenge from internal and external audiences</p></li><li><p>Ability to use a number of financial modelling software packages</p></li><li><p>Strong problem solving skills</p></li><li><p>Delivering high quality decisions to a demanding schedule</p></li><li><p>Excellent attention to detail</p></li><li><p>Ability to work and collaborate with a number of multi-disciplinary projects or teams</p></li><li><p>Ability to deal with people at all levels and join up thinking strategically</p></li><li><p>Ability to communicate complex issues, written and verbal, to non-specialists</p></li><li><p>Self-motivated and able to manage own workload</p></li><li><p>Working with a high degree of autonomy A thorough understanding of the importance of data integrity</p></li><li><p>Excellent communications and inter-personal relations skills</p></li><li><p>Ability to work independently and with others at all levels with the organization.</p></li></ul>
<p>Marketing, PR and Influencer Marketing professional with 5+ years of agency experience delivering integrated communication strategies across beauty, fashion, luxury, lifestyle and hospitality brands. Experienced in managing global brand portfolios, executing large-scale PR campaigns, influencer marketing strategies and high-profile brand events that generate measurable media visibility and digital engagement. Strong background in media relations, celebrity partnerships, influencer collaborations and experiential marketing, consistently securing Tier-1 editorial coverage across leading fashion and lifestyle publications</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Public Relations Strategy • Influencer Marketing Campaigns</p></li><li><p>Brand Communications & Storytelling • Media Relations & Press Coverage</p></li><li><p>Celebrity & Influencer Partnerships • Event Planning & Experiential Marketing</p></li><li><p>Luxury & Beauty Brand Marketing • Product Launch Campaigns</p></li><li><p>Brand Partnerships & Collaborations • Social Media Campaign Strategy</p></li><li><p>Client Relationship Management • Team Leadership & Agency Operations</p></li></ul>
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<b>Associate Brand Manager FEM & Baby</b><br> <b>Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue, Personal Care and Professional Hygiene products and solutions which has a strong global presence. We are looking for an Associate Brand Manager to join our dynamic team in Personal Care Business Unit in Dubai, and play a pivotal role in shaping the success of the MEA region. We’re seeking individuals who embody our core values, embrace challenges, innovate fearlessly, and thrive in a fast-paced environment. If this describes you, we’d love to connect.</b><br> <b>About the Role</b><p>The Associate Brand Manager will be responsible for supporting the planning, execution and evaluations of the brand marketing activities. This role includes working externally with media, creative and influencer agencies, and internally with sales, customer marketing, supply chain and finance to deliver successful product launches and campaigns.</p><br><b>What You Will Do</b><ul><li><p>Support the (Senior) Brand Manager in driving brand performance, including market share growth, profitability, and achievement of business objectives within local markets.</p><br></li><li><p>Contribute to the development and execution of annual brand plans, including ownership and management of advertising and promotion (A&P) budgets.</p><br></li><li><p>Lead and support brand activation and innovation campaigns, ensuring successful execution, performance tracking, and implementation of corrective actions where required.</p><br></li><li><p>Manage product innovation projects from concept to launch, including business case delivery, product phase-in/phase-out activities, distribution planning, and activation strategies.</p><br></li><li><p>Analyze brand performance, market trends, and consumer insights to identify opportunities and recommend actions that drive growth.</p><br></li><li><p>Support the development of product portfolios, pricing strategies, and assortment recommendations in alignment with global guidelines.</p><br></li><li><p>Collaborate with cross-functional and global teams to implement assortment initiatives and optimize brand performance.</p><br></li><li><p>Build strong understanding of healthcare professionals, payers, clinicians, customers, and consumers to strengthen brand strategies and engagement.</p><br></li><li><p>Gather and translate consumer and customer insights into actionable recommendations that enhance brand performance and customer experience.</p><br></li><li><p>Contribute to the development of global communication toolkits and innovation initiatives for lead markets.</p><br></li><li><p>Ensure product innovations meet local market requirements, including listing, regulatory, and tender requirements, for successful commercialization in non-lead markets.</p><br></li><li><p>Monitor brand investments and performance metrics to maximize return on investment and achieve business targets.</p><br></li></ul><b>Who You Are</b><ul><li><p>Must have a Bachelor's degree in Marketing, Business, Communications, Advertising, or a related field.</p><br></li><li><p>Must have a minimum of 2 years' experience in a junior marketing, brand management, or advertising role.</p><br></li><li><p>Must have experience managing external agencies, including creative, media, influencer, production, and event agencies.</p><br></li><li><p>Must have experience developing and executing media plans, reviewing creative assets, providing constructive feedback, and coordinating marketing events and activations.</p><br></li><li><p>Must have experience analyzing market trends, competitor activities, and consumer insights to generate actionable recommendations.</p><br></li><li><p>Must have strong verbal and written communication skills, with the ability to collaborate effectively across teams and stakeholders.</p><br></li><li><p>Must have fluency in both English and Arabic.</p><br></li></ul><b>What We Can Offer You</b><p>Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. <i>Innovate for Good | Excel Together | Be You with Us</i></p><br><span><span><span><span><span><span><span><span><span><span><span>Application End Date:</span></span></span></span></span></span></span></span></span></span></span>05 أغسطس 2026<span><span><span><span><span><span><span><span><span><span><span>Job Requisition ID:</span></span></span></span></span></span></span></span></span></span></span>Essity263715 </div>
<h2 class="h5">Job description</h2>
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<p>Work Flexibility: Hybrid</p><br><br><br><p><b>Summary :</b></p><br><br><p>As a Commercial Operations Analyst Associate Manager, you will partner with commercial teams, supply chain functions, and third-party logistics providers to improve order management, inventory performance, and operational excellence while supporting business growth in a dynamic environment.</p><br><br><br><p><b>What You Will Do </b></p><br><br><ul><li><p>Lead the continuous improvement of hybrid market operations by partnering with commercial, planning, asset management, order management, and logistics teams.</p><br><br></li><li><p>Manage operational relationships with third-party logistics providers, driving service level performance, issue resolution, and process compliance.</p><br><br></li><li><p>Monitor inventory levels, stock allocation, and order fulfillment activities to improve product availability and working capital utilization.</p><br><br></li><li><p>Develop and maintain dashboards, reports, and performance reviews to track key operational and logistics performance indicators.</p><br><br></li><li><p>Analyze operational data and identify root causes of recurring issues, implementing corrective and preventive actions.</p><br><br></li><li><p>Support forecasting and ordering processes by improving data quality, reporting accuracy, and operational visibility.</p><br><br></li><li><p>Participate in inventory audits and controls with logistics partners to maintain inventory accuracy and minimize stock variances.</p><br><br></li><li><p>Contribute to systems, digital tools, and business process implementation projects by providing operational and data expertise.</p><br><br></li></ul><br><p><b>What You Will Need</b></p><br><br><p><b>Required </b></p><br><br><ul><li><p>Minimum bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent relevant experience.</p><br><br></li><li><p>Minimum 6 years of experience managing third-party logistics providers in a commercial environment.</p><br><br></li><li><p>Experience working across end-to-end supply chain and order-to-cash processes</p><br><br></li><li><p>Experience working in a multinational company (MNC) environment</p><br><br></li><li><p>Candidates must possess relevant experience within the UAE and/or KSA markets.</p><br><br></li><li><p>Experience leading or supporting continuous improvement and process optimization initiatives.</p><br><br></li><li><p>Proficiency in Microsoft Excel, PowerPoint, and Power BI.</p><br><br></li><li><p>Fluency in English, both written and spoken.</p><br><br></li></ul><br><p><b>Preferred </b></p><br><br><ul><li><p>Experience in medical device, healthcare, or other regulated industries.</p><br><br></li><li><p>Certification or professional experience in data processing, analytics, or reporting.</p><br><br></li><li><p>Experience with reverse logistics and consignment-based business models.</p><br><br></li><li><p>Knowledge of regulations and compliance requirements within the medical device industry.</p><br><br></li><li><p>Fluency in the language of the base country, both written and spoken.</p><br><br></li></ul><br><p><b>Additional Information</b></p><br><br><ul><li><p>Collaborates closely with commercial, planning, and logistics stakeholders in a matrix environment.</p><br><br></li><li><p>May require participation in inventory audits and operational reviews with external logistics partners.</p><br><br></li><li><p>Supports regional and cross-functional projects focused on process improvement, operational efficiency, and customer service enhancement.</p><br><br></li><li><p>Work arrangement, travel requirements, relocation support, and additional location-specific details will be discussed during the recruitment process.</p><br><br></li></ul><p>At Stryker, we are looking for responsive, determined, and energetic professionals who are passionate about improving operations, driving performance, and delivering exceptional customer experiences. If you enjoy solving complex business challenges and creating measurable impact, we encourage you to apply.</p><br><br><br><br>Travel Percentage: 30%<br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>This is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction.</p><br><p>As a Client Service Account Manager – Associate in the Trade & Working Capital team, you will provide first class client service to top clients within the region. You will resolve complex client inquiries, review local Arabic language guarantees and applications, and be the subject matter expert for sales and in country service requirements of the Banking team. </p><br><p><strong>Job Responsibilities</strong></p><br><ul><li>Manage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times.</li><li>Build and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues.</li><li>Track client transactions and provide comprehensive reporting to enhance client experience.</li><li>Conduct client training and participate in client events to strengthen relationships.</li><li>Provide back up to Supply Chain Finance Team with Supplier inquiries</li><li>Support operational workflows to resolve refusals, disputes, and problematic transactions.</li><li>Record all client interactions in our Case Management System .</li><li>Advocate for clients by analyzing customer behavior and reporting on transaction trends.</li><li>Streamline processes in line with Trade priorities and support sales and client visits.</li><li>Resolve complex client inquiries related to trade finance transactions.</li></ul><p><strong>Required Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficient in Arabic and English languages. </li><li>Working knowledge of UCP 600, ISP 98 and URDG.</li><li>Core Trade Product experience.</li><li>Strong focus on client satisfaction and relationship building.</li><li>Proven leadership skills with the ability to deliver exceptional performance under pressure.</li><li>Excellent planning and organizational skills, comfortable working within tight deadlines.</li><li>Ability to operate collaboratively and possess strong interpersonal skills.</li></ul><p><strong>Preferred Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx).</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals?<br> Do you thrive in a world of luxury and exclusivity?<br> As part of the new team, you will ignite our members’ passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe.<br> Private Travel Managers will build deep relationships with their members, becoming experts in their preferences.<br> This isn’t just about booking holidays—it’s about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories.<br> We’re looking for someone who embraces change with confidence—someone who transitions effortlessly in a dynamic environment without compromising service excellence.<br> You’ll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success.<br> This is Private Travel X Ten We invite you to apply for the role of Private Travel Manager , where you’ll craft bespoke itineraries, manage elite client relationships, and orchestrate unforgettable experiences.<br> If you're ready to make a meaningful impact and lead in the realm of luxury travel, we want to hear from you!<br> Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.<br> Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.<br> Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.<br> Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.<br> Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.<br> Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.<br> DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations.<br> Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role.<br> We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.<br> Rewards designed around you: A competitive salary depending on experience, including rewarding commission structure.<br> Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working .<br> You can combine working from home and working from the office.<br> If you don’t live near our Dubai office then we are open to fully remote working options too.<br> Paid time away from work .<br> Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.<br> Paid Sabbaticals .<br> One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.<br> Extra Rewards .<br> Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.<br> Remote Working Holidays - possibilities to Travel and Work anywhere in the world!<br> Employee Discounts.<br> Access to lots of great travel and entertainment discounts as our clients’ members would!<br> Be part of our global, dynamic, and inclusive Team , with diversity at its core.<br> Genuine career opportunities within a dynamic and international company.<br> Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team.<br> Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel.<br> At Ten our goal is simple, to become the most trusted service business in the world.<br> We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers.<br> Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members.<br> As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> To find out more about Ten, please watch this short video This is what we Do!<br> Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands.<br> Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers.<br> The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.<br> As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment.<br> Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees.<br> Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices.<br> All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.<br> Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences.<br> We appreciate diversity and are dedicated to creating an inclusive work environment for our employees.<br> This idea unites the teams at TEN.<br> All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.<br> “Ten works with a small preferred supplier list of recruitment agencies only.<br> Please note we are not accepting any further recruitment agencies at this time.<br> Ten Group is not responsible for any fees related to unsolicited resumes.<br>” Thank you for considering a career with us.<br> Don't miss the opportunity to join our team!<br> Exceptional communication skills in both Arabic and English , with the ability to engage professionally with clients and stakeholders in both languages.<br> Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements.<br> Expertise in the global luxury travel market, with established connections and access to exclusive networks and services.<br> Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele.<br> Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency.<br> Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed.<br> Availability to provide round-the-clock service to clients, as needed.<br> Proficiency in using advanced travel management software, GDS and luxury travel tools.<br> Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment.<br> The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success.<br> Guidelines for Hybrid/Home Office : Located in United Arab Emirates Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join.<br> We also have a great office that you can work from as an alternative.<br> To check your internet speed please click here , follow the instructions and once you have your results, please take a screenshot and upload this on your application form.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Key Responsibilities</b></p><p><b>CRM Strategy & Implementation</b></p><ul><li>Support the implementation, and ongoing management of a new CRM platform.</li><li>Lead the migration, cleansing, and organisation of historical customer data.</li><li>Establish CRM processes, governance frameworks, and best practices.</li><li>Work closely with ticketing and other technology partners to ensure seamless integrations.</li><li>Develop a roadmap for customer data capture and enrichment across all touchpoints.</li></ul><p><b>Customer Data Management</b></p><ul><li>Manage and maintain the integrity, accuracy, and security of customer databases.</li><li>Develop data collection and consent management processes in line with UAE data privacy regulations.</li><li>Create a single customer view by integrating data from ticketing, hospitality, events, competitions, merchandise, and digital channels.</li><li>Implement data hygiene and regular auditing procedures.</li></ul><p><b>Audience Segmentation & Insights</b></p><ul><li>Develop audience segmentation frameworks based on behaviour, demographics, purchase history, and engagement.</li><li>Build customer profiles and audience personas.</li><li>Identify opportunities to increase attendance, retention, and customer lifetime value.</li><li>Deliver actionable insights and recommendations to marketing, commercial, hospitality, and senior leadership teams.</li></ul><p><b>Fan Engagement & Marketing Automation</b></p><ul><li>Develop and manage customer lifecycle journeys.</li><li>Create automated campaigns for ticket sales, event reminders, renewals, abandoned bookings, hospitality leads, and customer retention.</li><li>Support email marketing campaigns and audience targeting strategies.</li><li>Implement personalised communications based on customer behaviour and interests.</li></ul><p><b>Reporting & Performance</b></p><ul><li>Develop CRM dashboards and reporting frameworks.</li><li>Monitor key metrics including:</li><li>Database growth</li><li>Customer acquisition</li><li>Retention</li><li>Attendance frequency</li><li>Ticket sales conversion</li><li>Email performance</li><li>Customer engagement</li><li>Provide regular performance reports and strategic recommendations.</li></ul><p><b>Stakeholder Management</b></p><ul><li>Work closely with Marketing, Commercial, Hospitality, Ticketing, IT, Finance, and Operations teams.</li><li>Manage relationships with CRM vendors, Ticketmaster, agencies, and external technology partners.</li><li>Support future fan engagement and loyalty initiatives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Essential Skills & Experience</b></p><ul><li>3–5 years' experience in CRM, customer data, fan engagement, marketing automation, or audience development.</li><li>Experience implementing or managing CRM platforms.</li><li>Strong understanding of customer data management and segmentation.</li><li>Experience with email marketing and marketing automation tools.</li><li>Advanced Excel and reporting skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent project management and stakeholder management skills.</li></ul><p><br></p></div>
<ul><li>Lead and manage all phases of civil engineering projects, from conception and design through construction and handover, ensuring adherence to scope, budget, and schedule.</li><li>Develop comprehensive project plans, including detailed timelines, resource allocation, and risk mitigation strategies for complex infrastructure developments.</li><li>Oversee the design and review of civil engineering plans, specifications, and contract documents, ensuring compliance with all relevant codes, standards, and regulations.</li><li>Manage and coordinate multidisciplinary project teams, including engineers, architects, contractors, and consultants, fostering effective collaboration and communication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering or a closely related field from an accredited institution.</li><li>Professional Engineer (PE) license or equivalent professional certification.</li><li>Minimum of 7-10 years of progressive experience in civil engineering project management, with a proven track record of successful project delivery.</li><li>Demonstrated experience in managing large-scale infrastructure projects (e.g., transportation, water/wastewater, land development).</li></ul>
<p>Black Pearl is currently recruiting for a Strategic Commercial Manager on behalf of a leading utility organization in the UAE.
This strategic role is responsible for monitoring and analyzing electricity and water markets, supporting long-term demand and supply planning, evaluating market opportunities, and engaging with key stakeholders across the utility value chain. The successful candidate will play a critical role in supporting market development initiatives, utility reforms, and future generation and water production strategies.
We are particularly interested in candidates with experience working with Independent Power Producers (IPPs) and Independent Water Producers (IWPs), utility operators, regulators, transmission companies, or power and water procurement entities.
Key Responsibilities
• Monitor and analyze electricity and water market trends, industry developments, and regulatory changes.
• Conduct market intelligence, benchmarking, and economic analysis to support strategic decision-making.
• Evaluate market opportunities related to power generation, water production, renewable energy, and infrastructure investments.
• Support long-term demand forecasting, capacity planning, and resource adequacy assessments.
• Analyze supply-demand dynamics and identify future market requirements.
• Engage with IPPs, IWPs, regulators, government entities, and industry stakeholders to support market development initiatives.
• Support commercial assessments of new power generation and desalination projects.
• Review market frameworks, procurement models, and industry best practices.
• Prepare market reports, presentations, business cases, and recommendations for senior management.
• Monitor utility sector reforms, energy transition initiatives, and emerging technologies impacting the industry.
• Support strategic planning activities related to electricity and water supply security, sustainability, and growth.</p><p>To be considered for this role, you need to meet the following criteria:
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.
Experience working with:
• Independent Power Producers (IPP)
• Independent Water Producers (IWP)
• Utility authorities
• Power and water procurement entities
• Transmission and distribution companies
• Energy and water regulators
• Knowledge of power purchase agreements (PPA), water purchase agreements (WPA), utility market structures, and tariff frameworks.
• Strong analytical, commercial, and stakeholder management skills.
• Excellent presentation, reporting, and communication abilities.
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.</p>
<p>Black Pearl is currently recruiting for a Strategic Commercial Manager on behalf of a leading utility organization in the UAE.
This strategic role is responsible for monitoring and analyzing electricity and water markets, supporting long-term demand and supply planning, evaluating market opportunities, and engaging with key stakeholders across the utility value chain. The successful candidate will play a critical role in supporting market development initiatives, utility reforms, and future generation and water production strategies.
We are particularly interested in candidates with experience working with Independent Power Producers (IPPs) and Independent Water Producers (IWPs), utility operators, regulators, transmission companies, or power and water procurement entities.
Key Responsibilities
• Monitor and analyze electricity and water market trends, industry developments, and regulatory changes.
• Conduct market intelligence, benchmarking, and economic analysis to support strategic decision-making.
• Evaluate market opportunities related to power generation, water production, renewable energy, and infrastructure investments.
• Support long-term demand forecasting, capacity planning, and resource adequacy assessments.
• Analyze supply-demand dynamics and identify future market requirements.
• Engage with IPPs, IWPs, regulators, government entities, and industry stakeholders to support market development initiatives.
• Support commercial assessments of new power generation and desalination projects.
• Review market frameworks, procurement models, and industry best practices.
• Prepare market reports, presentations, business cases, and recommendations for senior management.
• Monitor utility sector reforms, energy transition initiatives, and emerging technologies impacting the industry.
• Support strategic planning activities related to electricity and water supply security, sustainability, and growth.</p><p>To be considered for this role, you need to meet the following criteria:
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.
Experience working with:
• Independent Power Producers (IPP)
• Independent Water Producers (IWP)
• Utility authorities
• Power and water procurement entities
• Transmission and distribution companies
• Energy and water regulators
• Knowledge of power purchase agreements (PPA), water purchase agreements (WPA), utility market structures, and tariff frameworks.
• Strong analytical, commercial, and stakeholder management skills.
• Excellent presentation, reporting, and communication abilities.
• Bachelor's Degree in Engineering, Economics, Energy Management, Finance, Business Administration, or a related discipline.
• Master's Degree is advantageous.
• Minimum 8–12 years of experience within the utilities, energy, power, or water sectors.
• Proven experience in market analysis, market development, energy economics, utility planning, commercial strategy, or regulatory environments.
• Strong understanding of electricity and water markets, utility operations, and industry value chains.</p>
<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business.
The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders.
• Leadership of Technical Support staff to optimize productivity and performance
• Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures
• Understanding and deployment of industry best practices
• Resolution of escalated, complex issues
• Lead/Chair daily team meetings (charged with reducing client issues/outages)
• Develop and maintain formal business procedures for consistency and increased productivity
• Implement methodologies to improve first call resolution
• Manage customer perceptions, and build strong internal/external relationships
• Identify technology requirements and other resources to maximize customer support effectiveness
• Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development
• Implement innovative scheduling models for guaranteed coverage at the lowest costs
• Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory)
• Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team
• Minimum 5 years’ of IT experience in a service role
• Superior verbal, written, presentation skills
• Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations
• Solid technical background in networking, DBMS, QA or programming, MS Office.
• This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff
• Previous experience with performance metrics and SLA agreements a definite asset
Desirable
• Commercial Foxpro experience
• Experience creating or supporting ATM or POS solutions would be an asset</p>
<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business.
The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders.
• Leadership of Technical Support staff to optimize productivity and performance
• Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures
• Understanding and deployment of industry best practices
• Resolution of escalated, complex issues
• Lead/Chair daily team meetings (charged with reducing client issues/outages)
• Develop and maintain formal business procedures for consistency and increased productivity
• Implement methodologies to improve first call resolution
• Manage customer perceptions, and build strong internal/external relationships
• Identify technology requirements and other resources to maximize customer support effectiveness
• Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development
• Implement innovative scheduling models for guaranteed coverage at the lowest costs
• Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory)
• Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team
• Minimum 5 years’ of IT experience in a service role
• Superior verbal, written, presentation skills
• Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations
• Solid technical background in networking, DBMS, QA or programming, MS Office.
• This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff
• Previous experience with performance metrics and SLA agreements a definite asset
Desirable
• Commercial Foxpro experience
• Experience creating or supporting ATM or POS solutions would be an asset</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<p>Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p>
<h4>What will you do:</h4>
<li>Supervise and train housekeeping staff to ensure high standards of cleanliness and service.</li>
<li>Inspect guest rooms and public areas to ensure they meet established standards.</li>
<li>Coordinate with other departments to ensure efficient communication and guest satisfaction.</li>
<li>Manage inventory and budget for housekeeping supplies and equipment.</li>
<li>Implement and monitor safety protocols and procedures.</li>
<h4>What will you bring:</h4>
<li>Previous experience in housekeeping management, preferably in a resort setting.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and problem-solving skills. Full proficiency in English.</li>
<li>Knowledge of housekeeping procedures and safety protocols.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<h4>What do we offer:</h4>
<li>Work authorization.</li>
<li>Competitive tax free salary.</li>
<li>Accommodation in staff housing or live out allowance.</li>
<li>Medical and life insurance.</li>
<li>Paid annual leave.</li>
<li>Paid home leave ticket.</li>
<li>End of service gratuity.</li>
<li>Learning & development programs.</li>
<li>Career opportunities and international transfer.</li>
<li>And more...</li></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.</p>
<p>Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a subtropical, arid climate.</p>
<h4>What will you do:</h4>
<li>Supervise and train housekeeping staff to ensure high standards of cleanliness and service.</li>
<li>Inspect guest rooms and public areas to ensure they meet established standards.</li>
<li>Coordinate with other departments to ensure efficient communication and guest satisfaction.</li>
<li>Manage inventory and budget for housekeeping supplies and equipment.</li>
<li>Implement and monitor safety protocols and procedures.</li>
<h4>What will you bring:</h4>
<li>Previous experience in housekeeping management, preferably in a resort setting.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and problem-solving skills. Full proficiency in English.</li>
<li>Knowledge of housekeeping procedures and safety protocols.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<h4>What do we offer:</h4>
<li>Work authorization.</li>
<li>Competitive tax free salary.</li>
<li>Accommodation in staff housing or live out allowance.</li>
<li>Medical and life insurance.</li>
<li>Paid annual leave.</li>
<li>Paid home leave ticket.</li>
<li>End of service gratuity.</li>
<li>Learning & development programs.</li>
<li>Career opportunities and international transfer.</li>
<li>And more...</li></p><p></p>
<p>We are currently seeking an experienced Business Development Manager for one of our UAE based clients who is one of the leading facility management companies in the UAE.
Reporting to the Director Business Development, you will be assigned responsibility for managing the day-to-day BD activities in Dubai. The BD Manager supports all aspects of the business development lifecycle from leads and opportunity identification through proposal development by supporting specific pursuits and maintaining the infrastructure of Company’s business. These responsibilities include a significant amount of coordination, collaboration, and timeline management in a dynamic team environment.
This position requires a high degree of organization with the ability to engage with colleagues across departments and at all levels of the organization, including senior leadership, to support business development systems, processes, and pursuits. The BD Manager is responsible for maintaining the customer relationship management as well as generating new leads from different market sectors in the UAE.</p><p>Qualifications and job requirements:
• University degree with further education such as an MBA preferred
• Facilities Management related certifications is an advantage
• Minimum 5 years in similar field
• Experience in Sales and Marketing
• With UAE Driving License
• Strong understanding of hospitality service standards and guest experience principles</p>