Medical records Jobs - Al Ain UAE
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<ul><li><p>Provides domain knowledge input during the pre-purchase stage of all biomedical equipment.</p></li></ul><br><ul><li><p>Performs inspection, inventory procedures and machine marking for incoming new equipment, prior to use. </p></li></ul><br><ul><li><p>Provides technical assistance, training and instruction to staff in the maintenance and operation of equipment.</p></li></ul><br><ul><li><p>Carries out regular rounds and proper, systematic preventive maintenance of all biomedical equipments and ensures that the problems are rectified immediately.</p></li></ul><br><ul><li><p>Maintains a regularly updated inventory of all biomedical equipment in the hospital.</p></li></ul><br><ul><li><p>Analyzes equipment for failure, faults or malfunctions based on application of test instruments and reference to technical literature and schematics. </p></li></ul><br><ul><li><p>Interprets engineering and vendor information, schematic diagrams and graphic illustrations utilizing clinical, physiologic and electronic principles. </p></li></ul><br><ul><li><p>Provides engineering and technical advice to ensure compliance with electrical and other safety standards and prepare reports as required. </p></li></ul><br><ul><li><p>Coordinates and evaluates the work performed by service contractors to include maintenance, calibration, installation and verification of service documentation.</p></li></ul><br><ul><li><p>Prepares and enters data in logs, reports, databases, forms and equipment records concerning inspections, repairs and equipment condition and operation. </p></li></ul><br><ul><li><p>Conducts and assesses safety and risk assessment together with the FMS teams and develops measures to counter them.</p></li></ul><br><ul><li><p>Prepares requisitions for spare parts procurement from stores/manufacturer.</p></li></ul><br><ul><li><p>Liaisons with other departments and higher management.</p></li></ul><br><ul><li><p>Vendor management and development with particular reference to vendors who can repair PCB's major assemblies that companies ask to replace at high costs.</p></li></ul><br><ul><li><p>As a member of the FMS committee, actively contributes to develop manuals, policies and procedures relevant to the biomedical department.</p></li></ul><br><ul><li><p>Collects monitoring data for the medical equipment management program.</p></li></ul><br><ul><li><p>Develops and coordinates departmental quality initiatives.</p></li></ul><br><ul><li><p>Adheres to the safety norms of the hospital and follow both patient safety and staff safety rules.</p></li></ul><br><ul><li><p>Updates biomedical knowledge by attending seminars and workshops regarding new equipments.</p></li></ul><br><ul><li><p>Performs other related duties as and when assigned by the Medical Administrator.</p></li></ul><br><p><strong> </strong></p><p><strong> OSH ROLES AND RESPONSIBILITIES:</strong></p><br><p><strong>GENERAL</strong></p><ul><li><p>Responsible to be familiarize, comply and implement the OSHAD-SF& NMCSH Al Ain Internal OSHMS policies and procedures/SOP’s relevant to their department.</p></li><li><p>Staff should notify/report all OSHMS hazards, incidents, accidents and near misses within the premises of NMCSH Al Ain to their supervisor or department OSH Facilitator as per the incident reporting protocol of NMCSH Al Ain.</p></li><li><p>Staff are responsible to assist with the preparation of departmental risk assessment activities and implement the control measure within the timeframe.</p></li><li><p>Staff are responsible to attend applicable department OSHMS training.</p></li><li><p>Staff are not allowed to tamper or misuse any NMCSH Al Ain equipment’s and its property.</p></li><li><p>Comply with all OSH instructions, safe working procedures and signages within the premises of NMCSH-Al Ain.</p></li><li><p>Be familiar with emergency and evacuation procedure.</p></li><li><p>Not willfully or recklessly endanger anyone's health and safety;</p></li><li><p>Make proper use of all machinery, tools, substances, etc., safety systems and of all Personal Protective Equipment provided for use at work.</p></li><li><p>Participate in required OSH inspection, audit and OSH monitoring programs.</p></li></ul><br><p><strong>SPECIFIC; </strong></p><p><strong>BIOMEDICAL ENGINEER ROLES AND RESPONSIBILITIES</strong></p><ul><li><p>Maintain the hand tools, portable machines and equipment in good working order at all times. </p><ul><li><p>Ensure to use and maintain the soldering equipment’s as per the manufacturer.</p></li><li><p>Comply with OSHAD SF Cop 49.0 Compressed Gases and Air. </p></li><li><p>Comply & carry out work as per the related SOP of OSHAD-SF/OSHMS NMCSH, programs and targets.</p></li></ul></li></ul><br><p><strong>BCP ROLES AND RESPONSIBILITIES:</strong></p><br><p> Responsibilities of staff (including all contractors) are:</p><ul><li><p>Achieving an adequate level of general awareness regarding business continuity Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</p><ul><li><p>Participating actively in the business continuity programme when required</p><ul><li><p>Ensuring information governance standards continue to be applied to data and information during an incident</p></li></ul></li></ul></li></ul><p><strong>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</strong></p><br><p>Health Information Literacy and Skills:</p><br><ul><li><p>Adhere to information systems policies and procedures as required by Health Care Organization Privacy, Confidentiality of Health Information:</p></li></ul><br><ul><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p><ul><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul></li></ul><br><p>Health Information/Data Technical Security:</p><br><ul><li><p>Apply departmental and organizational data and information system security policies </p><br><p>Basic Computer Literacy Skills:</p><br><ul><li><p>Use basic word processing, spreadsheet and desktop presentation applications as applicable to your work.</p></li><li><p>Demonstrate proficiency in Windows operating environment.</p></li></ul></li></ul><p> Demonstrate use of email, addressing, forwarding, attachments, netiquette</p><p><strong>Desired Candidate Profile</strong></p><br><p>B.E. (Biomedical) or Masters of applied Science in Bio-Medical Instrumentation or Equivalent Degree / Fellowship.</p><br><ul><li><p>Two years experience in maintenance involving applications preferably in Medical Electronics.</p></li></ul><br><ul><li><p>Good knowledge of English to read and understand technical literature and schematics.</p></li></ul><br><ul><li><p>Well versed with computer skills like Word & Excel.</p></li></ul>
<br><ol><li><p>Evaluate the Pre Approval requests from medical necessity for the requested service according to the medical data provided and accurately code the service description codes stated on the prior authorization requests, according to accepted medical coding rules, medical guidelines and policy’s schedule of benefits </p></li></ol><br><ol start="2"><li><p>Respond to Insurance/ TPA queries and liaise with concerned department without any delay. </p></li></ol><br><br><ol start="3"><li><p>Responsible for receiving, evaluating and escalating second opinion cases and case management </p></li></ol><br><ol start="4"><li><p>Perform night shift duty and on public holidays as per duty roster. </p></li></ol><br><br><br><ol start="5"><li><p>Prepares reports of daily activity as requested for management and assists management in monthly reports as requested. </p></li></ol><br><ol start="6"><li><p>Handle Auditing Process. Arrange required documents and papers and check with coders in order to assist the external Auditors </p></li></ol><br><ol start="7"><li><p>Attend Meetings and Presentation </p></li></ol><br><ol start="8"><li><p>Train Front office, Receptionist and Nurses and keep them updated about Insurance details. </p></li></ol><br><ol start="9"><li><p>Prepare cost estimate for procedures for Cash Patient </p></li></ol><br><ol start="10"><li><p>To adjust duties in case of any sudden/ emergency unplanned leaves by colleagues. </p></li></ol><br><ol start="11"><li><p>Managing and handling pending cases (if any) to the next shift colleagues. </p></li></ol><br><p>Performs any other jobs or duties assigned by the HOD from time to time within the scope of job title</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor Degree in Medicine (MBBS) graduate from a recognized university. </p></li></ol><br><ol start="2"><li><p>Experience in Insurance Claims management/adjudication (minimum 2 years) </p></li></ol><br><ol start="3"><li><p>Experience in Medical Coding ICD, CPT, DRG and HCPCS. </p></li></ol><br><ol start="4"><li><p>Excellent command of oral and written English. </p></li></ol><br><ol start="5"><li><p>Flexible and able to work under pressure </p></li></ol><br><ol start="6"><li><p>Excellent knowledge of Microsoft applications </p></li></ol>
<h2 class="h5">Job description</h2>
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<p>The Consultant Physician is responsible for leading and supervising the delivery of high quality evidence-based care; effectively and efficiently diagnosing, managing and treating all patients placed under the post holder’s care. The Consultant Physician is expected to be an example of clinical excellence within his or her specialty and to provide leadership and training for junior medical staff.<br> </p><br><br>Responsibilities:<br><p><br>Managerial/Administration Supports, implements, and follows all hospital, departmental and divisional initiatives, policies and procedures</p><br><p>Helps lead and implement the organization’s performance management system, including peer review and the productivity and utilization review processes</p><br><p>Participates in the organization’s performance management system, including peer review and the productivity and utilization review processes</p><br><p>Assists with scheduling and supports the Division Chief in ensuring that adequate medical coverage is provided within the Division at all times</p><br><p>Attends Divisional meetings as required</p><br><p>Assists the Division Chief in the recruitment of new medical staff when appropriate</p><br><p>Assumes other administrative or clinical duties as requested by the Division Chief</p><br><p>Technical<br> Diagnoses and treats patients according to established standards of best practice for the post holder’s specialty. The Consultant Physician’s clinical duties include but are not limited to the following:</p><br><p>o Oversees the clinical activities of the junior medical staff and is assumes responsibility for the care they provide</p><br><p>o Complies with all established hospital polices regarding admissions, consultations, daily patient care, surgical procedures, discharge protocols, outpatient and follow up practices</p><br><p>o Practices appropriate utilization of the organization’s resources</p><br><p>o Leads ward round; reassesses both inpatients and outpatients on a regular basis, in line with established best practice</p><br><p>o Accurately documents all relevant clinical information in a clear and timely fashion in accordance with established procedures</p><br><p>o Regularly reviews results of all investigations and modifies treatment as required</p><br><p>o Liaises with other medical specialties and support services for additional input as required</p><br><p>o Actively participates in multi-disciplinary meetings to help plan effective, safe and holistic care for individual patients</p><br><p>o Ensures preparation of patients for all procedures including obtaining informed consent</p><br><p>o Accepts clinically appropriate referrals from the Emergency Department, primary care, other departments, specialty clinics, walk in patients, and patients referred from other hospitals</p><br><p>o Participates in and ensures the provision of out of hours (on call) coverage on a rotational basis including evenings, nights, weekends and public holidays as required</p><br><p>o Communicates clinical information to patients and the patient’s family and friends (with consent of the patient) in a timely manner</p><br><p>o Maintains a good working relationship with members of staff and promotes collaboration and a team-based approach to patient care</p><br><p>o Performs other clinical responsibilities as assigned<br>Quality & Safety Helps lead quality improvement within the Department</p><br><p>Supports a culture of regular audit and encourages the use of audit results for improving clinical practice</p><br><p>Supports the reporting, investigation, and response to untoward incidents</p><br><p>Education Fosters a culture of learning, development and continuous improvement across the Department by:</p><br><p>o Promoting and assisting in the instruction, guidance and supervision of junior medical staff (required)</p><br><p>o Facilitating the provision of essential training relevant to clinical staff in the specialty</p><br><p>o Showing commitment to Continued Medical Education (CME)</p><br><p>Promotes and participates in clinical research and publication</p><br><p>Keeps abreast of the current, relevant literature and the latest trends and technologies in the industry</p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br>a. Tier 1: NLT 2 years relevant experience as a consultant or equivalent post board certification.<br>b. Tier 2: NLT 8 years full-time employment as a Consultant or equivalent post board certification (includes years in fellowship training) in internationally accredited institute.<br>For UAE Nationals<br>Clinical Fellowship training following primary specialty board may substitute for experience as follows:<br> Each year of clinical fellowship is counted as two years of clinical<br>experience<br> Only applicable to clinical subspecialty fellowship in the following<br>countries (Australia, New Zealand, Canada, UK, USA) or HAAD accredited<br>fellowship programs.<br>Desired: <br>N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><br>The PAVE Representative is responsible for initiating a Pre-Authorization request to the payer for the claims that require approval. This position requires communication with payers, patients, physician offices, and hospital clinical staff. This position is primarily responsible for pre-certifying procedures ordered by physicians. The PAVE Representative will also be responsible for monitoring appropriateness and medical necessity, and providing necessary information for authorization and continued visits. This individual will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed.<br> </p><br><br>Responsibilities:<br><p> <br>Authorization, Verification & Eligibility Serve as primary contact for all SEHA Business Entity prior authorization requirements; <br> Serve as the primary resource for SEHA Business Entity reading of prior authorization process and requirements; <br> Collect clinical information regarding services to be rendered;<br> Contacts insurance companies by phone, fax, or online portal to obtain insurance benefits, eligibility, and authorization information; <br> Updates systems with accurate information obtained; <br> Responsible for communicating to service line partners of situations where rescheduling is necessary, due to lack of authorization or limited benefits and is approved by clinical personnel; <br> Works with inpatient accounts for authorization and held responsible for timely notification to payers of the patient’s admission to the facility to protect financial standing; <br> Uses utmost caution that obtained benefits, authorizations, and pre-certifications are accurate according to the actual test and procedure or registration being performed; <br> Ensures all benefits, authorizations, pre-certifications, and financial obligations of patients, are documented on account memos, clearly, accurately, precise, and detailed to ensure expeditious processing of patient accounts; <br> May contact physicians, Case Management, and Utilization Review to facilitate the sending of clinical information in support of the authorization to the payer, as assigned; <br> Monitors team mailbox, e-mail inbox, faxes, and phone calls responding to all related Pre-Access account issues, within defined time frames;<br> Contact the payer to obtain prior authorization. Gather additional clinical and or coding information, as necessary, in order to obtain prior authorization;<br> Provide standardized documentation within the system to identify prior authorization and the criteria surrounding such authorization; <br> Stay informed and research information regarding insurance criteria for prior authorization; <br> Serve as the primary resource to patients regarding the prior authorization process<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required:</p><br><p>• 10 years of Revenue Cycle Experience in lieu of degree. <br>• Healthcare Certification (CRCR and/or CHAM) <br>• Extensive knowledge of healthcare revenue cycle systems; <br>• Minimum two (0-2) years of medical insurance verification and authorization required; <br>• Billing and coding experience preferred; <br>• Minimum of (0-2) years documented and recent experience in a medical facility setting where the use of the electronic system for complex coding, insurance issues, pre-certification, and outbound referral management is evident; <br>• Experience, testing, or academic coursework completion of CPT, ICD-10, HCPCS, LMRPs, and similar coding/guidelines; <br>• Experience with third-party payer requirements, contracts, authorization, and payment practices; <br>• Understanding of insurance requirements for prior authorization; <br>• Knowledge of registration, verification, pre-certification, and scheduling procedures; <br>• Understanding of payer processes (website, fax, contact number) to submit appropriate clinical documentation; <br>• Proficient knowledge of Microsoft Office and Outlook; <br>• Proficient knowledge of Medical Terminology and Medical Coding; <br>• Understanding of insurance billing procedures and practices; <br>• 1-3 years of prior authorization experience in a large healthcare, multi-integrated network, or third-party medical billing environment; <br>• Knowledge of ICD-10 and CPT-4; <br>• Experience with insurance terminology required.</p><br><p>Desired:</p><br> </div>
<ul><li><p><strong><u>Specific Responsibilities for this Role</u> </strong></p><ul><li><p><strong>P</strong>erforming the work, which is assigned, ensuring that it meets all standards as required by ISO 15189:2022/EIAC Standards/JCI/regulatory bodies (DOH/DHA/MOH where applicable).<strong> </strong></p></li><li><p>Perform Blood Draws: Collect blood specimens from patients using venipuncture, capillary, or fingerstick methods.<strong> </strong></p></li><li><p>Patient Identification: Verify patient information and ensure correct labelling of samples to avoid errors.<strong> </strong></p></li><li><p>Prepare and Maintain Equipment: Ensure all necessary tools and equipment are sterile, organized, and properly functioning.<strong> </strong></p></li><li><p>Patient Comfort and Care: Ensure a calm, safe, and comfortable environment for patients, addressing any concerns or anxieties.<strong> </strong></p></li><li><p>Maintain Cleanliness: Follow proper hygiene protocols, maintaining cleanliness in work areas and equipment.<strong> </strong></p></li><li><p>Record and Document Information: Accurately document patient information, procedures performed, and specimens collected.<strong> </strong></p></li><li><p>Transport Samples: Safely and efficiently transport specimens to the appropriate laboratories for analysis.<strong> </strong></p></li><li><p>Follow Safety Protocols: Adhere to all safety guidelines, including the handling and disposal of biohazard materials.<strong> </strong></p></li><li><p>Monitor Patient Reactions: Observe patients during and after procedures for any adverse reactions and report concerns to supervisors.<strong> </strong></p></li><li><p>Communicate with Medical Staff: Collaborate with physicians, nurses, and laboratory technicians to ensure accurate and timely results.<strong> </strong></p></li><li><p>Maintain Confidentiality: Protect patient confidentiality and adhere to HIPAA guidelines regarding personal health information.<strong> </strong></p></li></ul><p><strong> </strong></p><p><strong>General Responsibilities </strong></p><ul><li><p>Work in all shifts as scheduled by the Laboratory Director. <strong> </strong></p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, OSHAD, DOH, JCI and ISO.<strong> </strong></p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.<strong> </strong></p></li><li><p>Participates and contributes to scheduled in-service training programs. <strong> </strong></p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, associates and Management<strong> </strong></p></li><li><p>Maintains confidentiality as per the agreement signed. <strong> </strong></p></li><li><p>Demonstrates the ability to listen to others in promoting effective communication.<strong> </strong></p></li><li><p>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.<strong> </strong></p></li><li><p>Carries out other duties when requested by the Laboratory Director<strong> </strong></p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Certificate of training in an approved Phlebotomy program or Diploma (1 year) Medical Laboratory Technology or Degree in any health-related field. <strong> </strong></p></li><li><p>Minimum of one (1) year practical experience as Phlebotomist in a reputed Medical Laboratory Not less than two (2) years of Medical Laboratory experience. <strong> </strong></p></li><li><p>Currently licensed in country of origin and with DOH/DHA/MOH license to practice in UAE. <strong> </strong></p></li><li><p>Fluent in spoken & written English, Arabic language is desirable, but not essential. <strong> </strong></p></li><li><p>Ability to learn and handle automation & IT programs is desirable but not essential<strong> </strong></p></li></ul>
<h2 class="h5">Job description</h2>
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<p><span>Provide individualized medical nutrition therapy (MNT) through a multi-disciplinary approach for inpatients and or outpatients in Health Care Facilities / Homecare/ Kidney Care and or Ambulatory Healthcare Services.</span></p><br><p><span><span>MNT is implemented according to the American Dietetic Association (ADA) Nutrition Care Process (NCP) which provides a framework for the Clinical Dietitians to individualize care, taking into account the patient’s needs and values and using the best scientific evidence available to make decisions. </span></span></p><br><br>Responsibilities:<br><p><span>Encourages teamwork by creating an environment of empowerment and accountability </span></p><br><p><span>May supervise and liaise with Food Service related to therapeutic diets, therapeutic projects and education on therapeutic diets</span></p><br><p><span>Implements Departmental standards of practice </span></p><br><p><span>Able to utilize marketing techniques and participation in revenue generation, where appropriate</span></p><br><p><span><span>May be responsible in maintaining sufficient inventory of nutrition consumable items, general material management and equipment required for patient care and performance of duties</span></span></p><br><p><span>Responsible for Medical Nutrition Therapy and thus assess patients using the Nutrition Care Process (NCP) which is a systematic approach to providing high-quality nutrition care. The NCP consists of four distinct, interrelated steps: Nutrition Assessment, Nutrition Diagnosis, Nutrition Intervention, and Nutrition Monitoring and Evaluation. </span></p><br><p><span>Responsible to individualize and evaluate care and service processes within organization systems specific to the discipline of nutrition and dietetics. </span></p><br><p><span>Documenting a comprehensive assessment for all consulted and referred patients as per facility policies and procedures. </span></p><br><p><span>Discuss and/or refer complex cases to Senior Dietitians/Supervisor for guidance to ensure high-quality evidence based nutrition care.</span></p><br><p><span>Responsible to update nutritional standards of care and procedures for the facility and to promote evidence based guidelines.</span></p><br><p><span>Being an active member of a nutrition practice group / association for the areas of work concentration.</span></p><br><p><span>Liaising with ward and food service management and staff concerning nutritional care plan, goals and dietary requirements of inpatients on a daily basis</span></p><br><p><span> May liase with Food Service on preparation of therapeutic diets, ordering appropriate menus and additional/alternative food products for individual patients</span></p><br><p><span>Communicating complex sensitive information in an understandable form to patients, carers, medical, nursing and food service using negotiation, counseling and behavioral change skills. This will frequently involve clients/carers who have complex emotional, physical and psychological problems</span></p><br><p><span>Communicating goals and progress of nutritional care plan to referring health care professionals by writing in medical case notes, file where applicable, letter to medical practitioner or verbal communication</span></p><br><p><span><span>Plan and organize provision of Nutritional items for patients being discharged on enteral (tube) feeding. May liaise with Long Term Facilities and their healthcare team to communicate nutritional plan of care.</span></span></p><br><p><span>Follow the Department of Health Abu Dhabi’s Standards of Practice</span></p><br><p><span>Clinical Dietitian are required to maintain Registration/license as required by the Department of Health Abu Dhabi</span></p><br><p><span>Demonstrates accountability for the proper use of patients’ protected health information</span></p><br><p><span>Research should be evidence based medicine, clinical research on human subjects within the realm of: national laws, international and local standards and guidelines, and accreditation standard requirement, by adopting the highest ethical and human subject protection criteria. </span></p><br><p><span>Conducting research must comply with the guidelines of local regulatory bodies such as Department of Health, Abu Dhabi.</span></p><br><p><span>Prepare and participate in accreditation activities. Identifying opportunities for improvement Promoting and maintaining quality in all services and ensure continuous quality improvement measures are in place</span></p><br><p><span>Follow facility approved reference guidelines or follow the Academy of Nutrition, ASPEN and ESPEN nutritional guidelines</span></p><br><p><span><span>Participate in Facility Quality Improvement Projects </span></span></p><br><p><span>Communicating in a professional and courteous manner with patients, family and other medical personnel as necessary to obtain information for nutrition diagnosis, nutrition assessment, intervention, monitoring and evaluation to explain procedures, clarify orders and communicate status</span></p><br><p><span>Able to establish rapport with clients/patients or groups when conducting nutrition education in an environment that enhances nutrition education outcomes</span></p><br><p><span>Planning and delivering training and education sessions for facility and department staff</span></p><br><p><span>Acting as a preceptor of dietetics or other students. Instructing and training dietetic interns, when applicable</span></p><br><p><span>Developing and presenting seminars or lectures for health professionals or students</span></p><br><p><span>Participating in departmental education projects and presentations annually</span></p><br><p><span>Writing, preparing and reviewing new nutrition education material</span></p><br><p><span><span>Utilizing varied techniques to educate patients regarding nutrition goals</span></span></p><br><br>Qualifications:<br><p><span><strong>Required:</strong></span></p><br><p><span>* BSc degree in Nutrition & Dietetics from an accredited</span></p><br><p><span>program</span></p><br><p><span>* AND Current National license</span></p><br><p><span>Desired:</span></p><br><p><span>MSc in relevant clinical field (will reduce 1 year from the</span></p><br><p><span>required years of experience)</span></p><br><p><span><span>* Active member of a Nutrition Society or Association</span></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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United Arab Emirates </div>
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<p><u>Specific Responsibilities for this Role</u></p><ul><li><p>Monitor and provide general care to patients in hospital wards and in outpatient clinics.</p></li><li><p>Admit patients requiring special care, investigations and treatment.</p></li><li><p>Examine and talk to patients to diagnose their medical conditions.</p></li><li><p>Make notes, both as a record of treatment and for referral.</p></li><li><p>Liaise with other medical and non-medical staff in the hospital to ensure quality treatment.</p></li><li><p>Work with other doctors as part of a team.</p></li><li><p>Promote health education among patients.</p></li><li><p>Promote IFHAS screening program amongst healthy eligible population by providing adequate education.</p></li><li><p>Organise preventive medical programmes.</p></li><li><p>Maintain knowledge of applicable local regulations and requirements.</p></li><li><p>Developing and maintaining professional quality standards and recommending the improvement of such standards to meet those of the JCI.</p></li><li><p>Monitoring the quality of medical care provided to patients hospitalized.</p></li><li><p>Work is performed independently, under the general direction of the Internists.</p></li><li><p>Conducts the periodic health program for company executives.</p></li><li><p>Monitors clinical and other established indicators to ensure ongoing quality assurance.</p></li><li><p>Strictly observes organization’s medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.</p></li><li><p>Performs other miscellaneous related duties as requested by the head of general clinic.</p></li><li><p>Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.</p></li><li><p>Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.</p></li><li><p>Responds to client complaints in a timely and effective manner and provides feedback on progress.</p></li><li><p>Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.</p></li><li><p>Focuses on consistently delivering a positive client experience.</p></li><li><p>Completes tasks in accordance with set procedures and guidelines.</p></li><li><p>Takes care to perform all tasks precisely and accurately to minimise errors.</p></li><li><p>Identifies and reports non-compliance to relevant stakeholders, constructively.</p></li><li><p>Continuously evaluates quality of own work and provides feedback on progress.</p></li><li><p>Delivers on work outputs with high level of energy, focussed effort and pace.</p></li><li><p>Aligns individual behaviour to support and meet team goals.</p></li><li><p>Proactively and respectfully shares all relevant viewpoints with others and seeks their input.</p></li><li><p>Clarifies and understands own role and responsibilities within the team.</p></li><li><p>Recognises, appreciates, and respects individual differences.</p></li><li><p>Actively participates and builds a positive team spirit.</p></li></ul><p><u>Occupational Safety and Health Management Systems </u></p><ul><li><p>Comply with reasonable OSH instructions, policies and safe working procedures</p></li><li><p>Use of appropriate personal protective equipment and safety systems.</p></li><li><p>Be familiar with emergency and evacuation procedures</p></li><li><p>Not willfully or recklessly endanger anyone’s health and safety</p></li><li><p>Assist with the preparation of risk assessments</p></li><li><p>Report OSH Hazards, incidents, Near misses and issues</p></li><li><p>Reduce, Reuse, Recycling of waste as much as possible</p></li><li><p>Attend all OSH Trainings, awareness programs and mock drills.</p></li><li><p>Participates in the OSHMS audits, inspections, ensuring standards are maintained</p></li></ul><p><u>Specific:</u></p><ul><li><p>Ensuring safe manual handling safe practices techniques, during diagnostic and therapeutic clinical procedures.</p></li><li><p>Handles all consumables and instruments with utmost care and follows safety, infection control and prevention protocols.</p></li><li><p>Ensure to wear and use the appropriate protective equipment as per practice.</p></li><li><p>Assist customers in identifying workplace hazards, which affect health.</p></li><li><p>Provide expert advice on products, premises and processes, which may affect health and safety at work.</p></li><li><p>Assist in identifying areas for health improvement, to improve staff health, staff performance and patient care.</p></li><li><p>Ensure accurate, appropriate and timely implementation of relevant legislation, national standards and directives – e.g. FANR, DOH OSHMS.</p></li></ul><p><strong><u> </u></strong></p><p><u>Additional duties/responsibilities (related to ADHICS) assigned to this position in clear, concise language:</u></p><p>Health Information Literacy and Skills:</p><ul><li><p>Adhere to information systems policies and procedures as required by Health Care Organization.</p></li><li><p>Ensure that documentation in the health record reflects accuracy, integrity and authenticity</p></li></ul><p>Privacy, Confidentiality of Health Information:</p><ul><li><p>Follow security and privacy policies and procedures to the use of networks, including intranet and Internet.</p></li><li><p>Follow confidentiality and security measures to protect electronic health information.</p></li><li><p>Maintain data integrity and validity within an information system.</p></li><li><p>Report any possible breaches of confidentiality in accordance with organizational policies.</p></li></ul><p>Health Information/Data Technical Security: </p><ul><li><p>Apply departmental and organizational data and information system security policies</p></li></ul><p>Basic Computer Literacy Skills:</p><ul><li><p>Use basic word processing, spreadsheet and desktop presentation applications as applicable to your work.</p></li><li><p>Demonstrate proficiency in Windows operating environment.</p></li><li><p>Demonstrate use of email, addressing, forwarding, attachments, netiquette.</p></li></ul><p><u>BCP ROLES & RESPONSIBILITIES:</u></p><p>Responsibilities of staff (including all contractors) are:</p><ul><li><p>Achieving an adequate level of general awareness regarding business continuity Being aware of the contents of their service areas disaster recovery plan and any specific role or responsibilities allocated.</p></li><li><p>Participating actively in the business continuity programme when required</p></li><li><p>Ensuring information governance standards continue to be applied to data and information during an incident</p></li></ul><p><u>Prevention and Control of Infection (PCI): </u></p><ul><li><p>PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.</p></li></ul><p>The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>At least 2–3 years’ experience in the relevant specialised department in a private hospital setting
Work experience from a Tier 1 country as specified by the UAE healthcare regulator.
Basic medical degree recognised by the relevant UAE healthcare authority.
Diploma or a training in a speciality recognised by the relevant UAE healthcare authority.
Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)</p></li></ul>
<ul><li>Orchestrate a seamless and luxurious patient journey from initial inquiry to post-treatment follow-up, ensuring every touchpoint exceeds expectations.</li><li>Develop and implement client retention strategies, fostering deep loyalty and encouraging repeat business through personalized engagement.</li><li>Manage and optimize clinic operations, including staff scheduling, inventory control, and facility maintenance, to ensure peak efficiency and a pristine environment.</li><li>Lead, mentor, and inspire the clinic team, cultivating a high-performance culture focused on exceptional patient care and service excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Healthcare Management, or a related field; Master's degree preferred.</li><li>Minimum of 5 years of progressive leadership experience in a high-end medical spa, dermatology, plastic surgery, or aesthetic clinic setting.</li><li>Proven track record of successfully managing clinic operations, staff, and financial performance within the aesthetic industry.</li><li>Certification in Medical Aesthetics or a related field is highly desirable.</li></ul>
<ul><li><p>Under the direct supervision of the Registered Nursing Staff, will deliver patient care and service which is safe and timely.</p></li><li><p>Identify opportunities for improvement and escalate accordingly reflective of the chain of command.</p></li><li><p>Perform other duties as may be assigned within his/her scope and ability.</p></li><li><p>Support the escort of patients within the clinical setting.</p></li><li><p>Assist patients with activities of daily living (ADLs), including bathing, grooming, toileting, and feeding, under the supervision of licensed nursing staff.</p></li><li><p>Perform manual handling tasks, such as patient transfers and mobility, based on competency and experience.</p></li><li><p>Provide assistive care to tracheostomized patients under the direction of a registered nurse, ensuring proper training and updated competencies.</p></li><li><p>Engage in play activities with pediatric patients under the supervision and guidance of licensed nurses and therapists, where appropriate.</p></li><li><p>Monitor and promptly report any changes or concerns in patients’ conditions to licensed nursing staff.</p></li><li><p>Support patients during physical, occupational, or speech therapy sessions as directed by healthcare professionals.</p></li><li><p>Maintain cleanliness in patient rooms and ensure a safe environment conducive to recovery.</p></li><li><p>Communicate effectively with patients and their families, provide emotional support, and relay pertinent information to nursing staff.</p></li><li><p>Stock patient rooms with appropriate supplies and ensure medical equipment is cleaned and maintained as required.</p></li><li><p>Participate in patients' social activities to enhance their quality of life.</p></li><li><p>Assist patients and their families with housekeeping, laundry services, food preparation, and errands as needed.</p></li><li><p>Respond promptly to emergency situations and initiate assistance following established policies and procedures.</p></li></ul><p>Contribute to performance improvement and continuous quality improvement initiatives within the healthcare setting.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum qualification: Certification in Nursing Assistant (minimum 6-month course) or a Nursing graduate without a home country license.</p></li><li><p>One year working experience in a healthcare environment</p></li><li><p>Be willing to work across departments when necessary</p></li><li><p>Have a valid American Heart Association Basic Life Support Provider qualification</p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p></li></ul><p>DESIRABLE: The post holder <em>should have</em>:</p><p>Be able to communicate effectively in Arabic</p>
<p>We are looking for a licensed Registered Nurse to join our dental team in Al Ain. You will support our dentists chairside throughout all general dentistry procedures and help deliver a safe, comfortable experience for every patient.</p><br><p>• Assist the dentist chairside during examinations and dental procedures, including fillings, extractions and root canal treatments.</p><p>• Prepare the surgery, dental instruments and materials before each patient.</p><p>• Sterilise and maintain instruments and follow infection-control protocols.</p><p>• Take and record patient details, medical history and clinical notes.</p><p>• Support patients before, during and after treatment and give post-treatment care instructions.</p><p>• Manage stock of dental consumables and report shortages.</p><p><strong>Desired Candidate Profile</strong></p><p>• Valid DOH Abu Dhabi licence to practise as a Registered Nurse.</p><p>• Bachelor's degree or diploma in Nursing.</p><p>• 2-5 years of nursing experience, including experience in the UAE.</p><p>• Currently residing in Al Ain, UAE.</p><p>• Strong communication and patient-care skills.</p><p>• Able to work effectively within a medical team.</p><br><p>Only candidates who meet the above requirements will be contacted.</p>
<ol><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.</p></li><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings.</p></li><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation.</p></li><li><p>Understand and analyse the assessment information and data.</p></li><li><p>Determine actual and potential nursing diagnoses, problems, and issues.</p></li><li><p>Define the predicted and expected outcomes of the patient’s planned care.</p></li><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.</p></li><li><p>Record vital signs, recognize, address and escalate all abnormalities.</p></li><li><p>Maintain and update technical and clinical skills related to nursing practice.</p></li><li><p>Employ strategies to promote patients’ health and a safe environment.</p></li><li><p>Understand different diagnostic tests and laboratory examinations.</p></li><li><p>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Paediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.</p></li><li><p>Prepare patients for medical examination and treatment.</p></li><li><p>Administer medications and monitor patients for any side effects and reactions.</p></li><li><p>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.</p></li><li><p>Provide wound care management.</p></li><li><p>Assist in medical procedures invasive or non-invasive as needed.</p></li><li><p>Facilitate the process of safe patient`s admission, transfer and discharge.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Essential: </strong><em>the post holder must</em></p><ul><li><p>Holds a Bachelor of Science in Nursing from an accredited institution in their home country.</p></li><li><p>Minimum of 2 years of clinical experience, including recent assignment within an hospital.</p></li><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Minimum of 02 years work experience in Emergency Department.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li><li><p>Be willing to work across departments when necessary. </p></li><li><p>Be able to communicate clearly and effectively in English (spoken and written)</p><p><br></p></li></ul><p><strong>DESIRABLE: The post holder <em>should have</em>:</strong></p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.</p></li><li><p>Manage their own professional re-licensure.</p></li><li><p>Hold a valid American Heart Association Basic Life Support Provider card.</p></li></ul><p>Be willing to work across departments when necessary</p></li></ul>
<ul><li>Conduct comprehensive patient assessments to identify individual healthcare needs and develop personalized care plans.</li><li>Administer medications and treatments as prescribed, ensuring accuracy and monitoring for potential side effects.</li><li>Collaborate with interdisciplinary teams to coordinate patient care and improve health outcomes effectively.</li><li>Provide education and support to patients and families about health conditions, treatment plans, and preventive care measures.</li><li>Utilize advanced medical technology and equipment to monitor vital signs and assist with diagnostic procedures.</li><li>Maintain accurate and timely documentation of patient care activities, ensuring compliance with healthcare regulations.</li><li>Respond promptly to medical emergencies, applying critical thinking and clinical judgment to stabilize patients.</li><li>Participate in quality improvement initiatives to enhance patient safety and elevate the standard of care.</li><li>Advocate for patients’ rights and preferences, ensuring they are informed and involved in their own care.</li><li>Engage in continuous professional development through training and education to stay current with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in nursing (BSN) or an equivalent nursing qualification from an accredited institution.</p></li><li><p>Fluent in English, with additional language proficiency considered an asset for diverse patient interactions.</p></li><li><p>Strong analytical skills to assess patient conditions and formulate effective care strategies.</p></li><li><p>Excellent communication skills, both verbal and written, to relay critical information clearly and compassionately.</p></li><li><p>Physical stamina to perform demanding tasks, including lifting patients and standing for extended periods.<br></p></li></ul>
<ul><li>Conduct comprehensive patient assessments to identify individual healthcare needs and develop personalized care plans.</li><li>Administer medications and treatments as prescribed, ensuring accuracy and monitoring for potential side effects.</li><li>Collaborate with interdisciplinary teams to coordinate patient care and improve health outcomes effectively.</li><li>Provide education and support to patients and families about health conditions, treatment plans, and preventive care measures.</li><li>Utilize advanced medical technology and equipment to monitor vital signs and assist with diagnostic procedures.</li><li>Maintain accurate and timely documentation of patient care activities, ensuring compliance with healthcare regulations.</li><li>Respond promptly to medical emergencies, applying critical thinking and clinical judgment to stabilize patients.</li><li>Participate in quality improvement initiatives to enhance patient safety and elevate the standard of care.</li><li>Advocate for patients’ rights and preferences, ensuring they are informed and involved in their own care.</li><li>Engage in continuous professional development through training and education to stay current with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in nursing (BSN) or an equivalent nursing qualification from an accredited institution.</p></li><li><p>Fluent in English, with additional language proficiency considered an asset for diverse patient interactions.</p></li><li><p>Strong analytical skills to assess patient conditions and formulate effective care strategies.</p></li><li><p>Excellent communication skills, both verbal and written, to relay critical information clearly and compassionately.</p></li><li><p>Physical stamina to perform demanding tasks, including lifting patients and standing for extended periods.</p><br></li></ul>
<ul><li>Conduct comprehensive patient assessments to identify individual healthcare needs and develop personalized care plans.</li><li>Administer medications and treatments as prescribed, ensuring accuracy and monitoring for potential side effects.</li><li>Collaborate with interdisciplinary teams to coordinate patient care and improve health outcomes effectively.</li><li>Provide education and support to patients and families about health conditions, treatment plans, and preventive care measures.</li><li>Utilize advanced medical technology and equipment to monitor vital signs and assist with diagnostic procedures.</li><li>Maintain accurate and timely documentation of patient care activities, ensuring compliance with healthcare regulations.</li><li>Respond promptly to medical emergencies, applying critical thinking and clinical judgment to stabilize patients.</li><li>Participate in quality improvement initiatives to enhance patient safety and elevate the standard of care.</li><li>Advocate for patients’ rights and preferences, ensuring they are informed and involved in their own care.</li><li>Engage in continuous professional development through training and education to stay current with best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in nursing (BSN) or an equivalent nursing qualification from an accredited institution.</p></li><li><p>Fluent in English, with additional language proficiency considered an asset for diverse patient interactions.</p></li><li><p>Strong analytical skills to assess patient conditions and formulate effective care strategies.</p></li><li><p>Excellent communication skills, both verbal and written, to relay critical information clearly and compassionately.</p></li><li><p>Physical stamina to perform demanding tasks, including lifting patients and standing for extended periods.</p><br></li></ul>
<ul><li><p>Practice in accordance to the regulator Scope of Practice, ensuring completion of all competencies and required clinical privileging prior to providing direct patient care. </p></li></ul><ul><li><p>Registered Midwives can provide care to the woman and newborn in different practice settings. </p></li></ul><ul><li><p>Provide safe and compassionate care during the antenatal, intrapartum, postnatal, and newborn periods. </p></li></ul><ul><li><p>Provide safe and EBP care in relation to spontaneous vaginal deliveries (SVD), assist with instrumental vaginal deliveries, and caesarean deliveries (both emergent and elective) for the mother and newborn, reflective of scope of practice, life support provider status and clinical privileging. </p></li></ul><ul><li><p>Assist the obstetrician with required procedures or perform as per scope of practice, competence, and clinical privileging, such as artificial rupture of membranes (AROM), sterile vaginal examinations. </p></li></ul><ul><li><p>Monitor the progress of labouring mothers, performs CTG monitoring and interprets findings of foetal heart rates and recognises when to escalate to the obstetrician, reflective of scope of practice, competence, and clinical privileging. </p></li></ul><ul><li><p>Support women during childbirth, reflective of the woman’s birthing plan, is knowledgeable regarding stem cell collection and monitoring in all stages of labour and monitoring the condition of the fetus, reflective of EBP and the WHO Mother Baby Friendly Hospital Initiative. </p></li></ul><ul><li><p>Perform immediate post-delivery care of the mother to include (but not limited to) fundal massage, placental examination, quantifiable blood loss assessment and monitoring of vital signs, with immediate recognition and escalation to the obstetrician as needed, in accordance to scope of practice. </p></li></ul><ul><li><p>Perform immediate post-delivery care of the newborn(s) to include (but not limited to) taking of cord blood gases, performing the initial steps of newborn care, newborn identification, physical assessment and monitoring of vital signs, with immediate recognition and escalation to the neonatologist as needed, in accordance to scope of practice. </p></li></ul><ul><li><p>Support, promote, and protect the ten steps within the WHO Mother Baby Friendly Hospital Initiative recommendations during the antenatal, intrapartum, postnatal, and newborn periods. </p></li></ul><ul><li><p>Provide education and support strategies to the mother and newborn that encourage early breastfeeding, and skin-to-skin bonding. </p></li></ul><ul><li><p>Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members. </p></li></ul><ul><li><p>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment. They will work with a team of physicians and other health care specialists or allied health in various settings. </p></li></ul><ul><li><p>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient’s health or situation and escalate immediately when appropriate. </p></li></ul><ul><li><p>Understand and analyse the assessment information and data. </p></li></ul><ul><li><p>Determine actual and potential midwifery diagnoses, problems, and issues. </p></li></ul><ul><li><p>Define the predicted and expected outcomes of the patient’s planned care. </p></li></ul><ul><li><p>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders. </p></li></ul><ul><li><p>Record vital signs, recognize, address and escalate all abnormalities or deviations as per policy. </p></li></ul><ul><li><p>Maintain and update technical and clinical skills related to midwifery practice. </p></li></ul><ul><li><p>Employ strategies to promote patients’ health and a safe environment. </p></li></ul><ul><li><p>Understand different diagnostic tests and laboratory examinations. </p></li></ul><ul><li><p>Maintain essential life support as per regulatory requirements and scope of practice such as but not limited to Basic Life Support, PROMPT, CTG and Neonatal Resuscitation. </p></li></ul><ul><li><p>In depth knowledge and clinical skills of Obstetric emergencies, midwifery management of such emergencies and care. </p></li></ul><ul><li><p>Prepare patients for medical examination and treatment. </p></li></ul><ul><li><p>Administer medications and monitor patients closely for any side effects and reactions, for example during an induction of labour. </p></li></ul><ul><li><p>Administer treatments such as IV fluids, IV medications and blood products, monitoring patients for any reactions. </p></li></ul><ul><li><p>Reflective of EBP and when clinically indicated only, perform episiotomy, as per scope of practice, competence, and clinical privileging. </p></li></ul><ul><li><p>Repair perineal laceration first and second degree as per scope of practice, competence, and clinical privileging. </p></li></ul><ul><li><p>Provide wound care management, education and support to women following caesarean sections, episiotomy, and vaginal tears. </p></li></ul><ul><li><p>Assist in medical procedures invasive and non-invasive as needed for the patient and to obtain specimens as ordered. </p></li></ul><ul><li><p>Facilitate the process of safe patient`s admission, transfer and discharge, inclusive of the mother and newborn. </p></li></ul><ul><li><p>Provides parents with bereavement support, advice and compassion during end-of-life care in relation to congenital birth defects, loss of pregnancy, miscarriage, stillbirth and neonatal death. </p></li></ul><ul><li><p>Complies with regulatory and NMC policy requirements with the disposal of human tissue.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Essential: <em>the post holder must</em> </p><ul><li><p>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates. </p></li></ul><ul><li><p>Manage their own professional re-licensure. </p></li></ul><ul><li><p>Hold a valid American Heart Association Basic Life Support Provider card. </p></li></ul><ul><li><p>Be willing to work across departments when necessary. </p></li></ul><ul><li><p>Be able to communicate clearly and effectively in English (spoken and written) </p></li></ul><br><p>DESIRABLE: The post holder <em>should have</em>: </p><ul><li><p>Evidenced ability to work as part of an inter-professional team. </p></li></ul><ul><li><p>Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation. </p></li></ul><ul><li><p>Be able to communicate effectively in Arabic </p></li></ul></li></ul>
<ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for callbacks.</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.</li><li>Register new patients and ensure the records of current patients are up to date.</li><li>Provide information about medical insurance coverage to patients and collect the payment/co-payment based on the insurance eligibility.</li><li>Provide claim forms in case the patient wants to claim reimbursement.</li><li>Facilitate daily cash collection, credit card slips, and cheque deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to finance protocols.</li><li>Maintain working knowledge of the Hospital Information System, clinic times, appointment durations, doctor duty roster, and procedures for booking appointments.</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</li><li>Check and respond to emails daily in a timely manner.</li><li>Ensure operations are carried out uniformly according to hospital policies and procedures.</li><li>Contribute to team effort by accomplishing related results as needed and maintain safe and clean reception area by complying with procedures, rules, and regulations.</li><li>Participate in the Hospital training programs.</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy.</li><li>Follow the duty schedule assigned by the team leader/supervisor including different shift timings as per department needs.</li><li>Strictly adhere to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</li><li>Support Continuous Quality Improvement and participate and contribute to quality assurance activities.</li><li>Exercise effective interpersonal skills in dealings with department staff, colleagues and management.</li><li>Maintain patient & staff confidentiality.</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</li><li>Ensure that all charges are accurately recorded in the patient’s account, reflecting correct services, dates, and codes.</li><li>Issue bills and invoices to patients for outstanding balances, including co-pays, deductibles, or non-covered services.</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma/College education in any discipline or related fields (preferred).</li><li>Familiarity with hospital information systems and appointment scheduling.</li><li>Experience handling billing, insurance enquiries and payment collection (preferred).</li><li>Strong interpersonal and communication skills.</li><li>Ability to maintain confidentiality and high data accuracy.</li><li>Ability to work shifts as per duty roster and adhere to hospital policies and regulations.</li><li>Willingness to participate in training and quality improvement activities.</li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p><ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High School Diploma or equivalent Degree</p></li><li><p>College Diploma - Any discipline or related fields. </p></li></ul>
<p><strong>Junior Sales Executive – Ready-Mix Concrete</strong></p><p>Responsible for promoting and selling ready-mix concrete products, developing new customer relationships, and maintaining existing client accounts.</p><p>Identify sales opportunities, coordinate with internal teams, and achieve sales targets while ensuring customer satisfaction.</p><br><p><strong>Location:</strong> Al Ain, UAE</p><p><strong>Requirements:</strong></p><ul><li><p><strong>Civil Engineering Degree (Must)</strong></p></li><li><p>Arab Nationality (Any Arab National)</p></li><li><p>Age: 21–30 years</p></li><li><p>Fresh graduates are welcome to apply</p></li><li><p>Interest in sales within the ready-mix concrete industry</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Salary & Benefits:</strong></p><ul><li><p>Visa, Medical Insurance, annually bonus and all other benefit as per UAE labor law</p></li><li><p>Company Car & fuel tool related to business</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>The candidate is responsible for the identification, mitigation, and prevention of denials. This position is responsible for preparing clinical disputes based upon evidence base criteria documented within the respective medical record; the Specialist oversees and assists with day-to-day revenue cycle denial operations and supports process improvement initiatives for coding, billing, and collections activities associated with Denial Prevention. The candidate will conduct an analysis of denials and appeals, identifying and presenting both process improvements and revenue protection opportunities. The position will monitor UAE regulatory agencies to maintain up-to-date knowledge of changing rules and regulations affecting denial prevention and management practice. Additionally, will stay abreast of payer clinical policies to dispute denials and provide education for the prevention of denials.<br> </p><br><br>Responsibilities:<br><p> <br>Denial Management Officer Using evidence-based criteria, conducts medical necessity review, based upon denial root cause, to prepare the denial argument for all levels of appeals; <br> Prepare and present case studies with the respective source of denial (Case Management, Physicians, and payer); <br> Develops, maintains, and manages cases utilizing an internal software appropriate (i.e. denial/appeal summary, outpatient denial summary, and audit summary);<br> Identifies, monitors, and presents monthly denial performance accompanied by case studies and recommendations for process improvements; <br> Participates in external payer meetings, presenting payer performance related to denials; <br> Serves as the Subject Matter Expert (SME) for clinical denials documentation and payer clinical guidelines; <br> Consult with other disciplines and other ancillary departments (i.e. physician, coding, OR, cardiology, pharmacy, purchasing, case management, respiratory therapy, clinical documentation specialists, etc.) as needed to obtain necessary documentation to support the clinical appeal and implement prevention; <br> Works with departments throughout the organization, third-party vendors, and insurance carriers to resolve denials related to SEHA billing; <br> Works with all stakeholders when identifying trends that can lead to inappropriate denials; <br> Proactively identifies problems and opportunities for improvements related to system usage, training and end-user education, practice, and user trends and makes recommendations to the Manager of Revenue Recovery for resolution; <br> Assists in the development of reporting mechanisms to identify trends and track so that education can be performed to reduce and/or resolve high dollar/high volume claims; <br> Provides and promotes ideas geared toward process improvements within the Central Billing Office; <br> Independently works on the resolution of complex claims issues, denials, and appeals; <br> Enhances professional growth and development through in-service meetings, education programs, conferences, etc.; <br> Refers complex or sensitive issues to the attention of the Supervisor and Manager of Revenue Recovery to ensure corrective measures are taken in a timely fashion; <br> Accepts and learns new tasks as required and demonstrates a willingness to work where needed; <br> Assists other staff as required in the completion of daily tasks or special projects to support the department’s efficiency.<br> Other responsibilities as assigned.<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br>• A minimum of (3) years of healthcare customer service, claims, denials, appeals, compliance, or related experience is required.<br>• Ability to communicate with multiple levels in the organization (e.g. managers, clinical, and support staff);<br>• Excellent organizational skills including effective time management, priority setting, and process improvement;<br>• Understands the difference in billing, collections, payments, and refunds from payors;<br>• Possess an understanding of accounts receivables and claim denials;<br>• Knowledgeable and/or previous experience in Recovery Audits and payor audit processes;<br>• Clear concise verbal and written communication skills;<br>• Computer experience in Microsoft Office (Word and Excel);<br>• Knowledge of general medical terminology, CPT, ICD-9, and ICD-10 coding.<br>• Extensive knowledge of healthcare revenue cycle systems;<br>• 4 years of experience in registration, billing, and denial prevention environment-related fields or front-end access-related fields;<br>• Strong knowledge of third-party payor reimbursement, eligibility verification process, and government and payor compliance rules</p><br><p>Desired:</p><br> </div>
<ul><li>Administer fertility medications precisely as prescribed, ensuring accurate dosing and timing for optimal patient outcomes.</li><li>Conduct transvaginal ultrasounds for follicle monitoring and endometrial assessment, providing critical data for treatment adjustments.</li><li>Perform oocyte retrievals and embryo transfers with meticulous technique, contributing directly to successful fertilization and implantation.</li><li>Educate patients on complex IVF protocols, medication administration, and emotional well-being, empowering them through their journey.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a valid DOH (Department of Health) license to practice nursing in the UAE.</li><li>Hold a Bachelor's degree in Nursing or equivalent, with a strong foundation in medical sciences.</li><li>Demonstrate at least 3-5 years of specialized experience in Assisted Reproductive Technology (ART) or IVF nursing.</li><li>Exhibit advanced proficiency in ultrasound-guided procedures and sterile techniques.</li></ul>
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