Navigation Officer Jobs in UAE

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Have a central role in designing and implementing the fulfillment & logistics capabilities whilst aligning with the leadership of operations vertical and other business partners on what matters most. Lead the business case creation and capability development prioritization with a three-year horizon in close collaboration with the Head of Capability Development and Chief Logistics and Fulfillment Officer. Maintain an understanding of advancements in process, technology and other innovations which are happening across the supply chain & logistics ecosystem within the retail industry.</p> <p>In their endeavor to excellence, the fundamental values all our employees must possess are commitment, integrity, empathy and flexibility.</p> <h4>What you’ll need to succeed</h4> <ul> <li>Design and deliver the logistics & fulfillment capabilities simultaneously driving insights into actions by evaluating and understanding operational and business needs.</li> <li>Develop detailed business cases to initiatives and lead prioritisation of capabilities utilising business case information to trade-off decisions.</li> <li>Navigate and influence complex organizational structures and align the cross-cultural, cross-functional teams including leadership in the capability roadmap prioritization.</li> <li>Implement the prioritised capabilities across the end-to-end fulfillment and logistics processes assisting the local teams.</li> <li>Apply programme management principles and tools to ensure capabilities are delivered at speed, adopted and sustained within the group.</li> <li>Build and manage highly effective teams to help design and implement capabilities, with a strong focus in developing the junior colleagues.</li> <li>Be a servant leader and great teammate able to navigate a matrix work environment and excel as a self-directed influencer and leader.</li> <li>Be highly analytical and data driven to make informed decisions.</li> <li>Balance multiple deadlines and priorities along with communication to the related stakeholders.</li> <li>Identify leading, innovative and practical ideas & solutions fit for purpose for Chalhoub's logistics and fulfillment capabilities.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Job Scope Summary<br><br>The Quality, Health, Safety and Environment (QHSE) Manager is responsible for establishing, implementing and continually improving the company's QHSE policies, procedures and management systems. The role supports safe, compliant and reliable plant operations in line with corporate QHSE standards and procedures, applicable UAE federal and local regulations, environmental permits and licence conditions, and contractual obligations and performance requirements. The QHSE Manager provides assurance to the General Manager and Management Board that risks to people, the environment, assets and reputation are identified, controlled and continually reduced.<br><br>Job Responsibilities<br><br>The Quality, Health & Safety, and Environmental Manager manage the Plant's QHSE programs and development and managing policies and procedures to prevent, eliminate, control, and reduce work related hazards and maintain environmental responsibility. Performs the tasks concerning compliance with legal requirements and improvement measures of the Integrated Management System (ISO 9001, OHSAS 18001, ISO 14001, and ISO 50001) in conformance with the relevant norms, rules and regulations.<br><br>These Tasks Include In Particular<br><br>Integrated Management System (IMS) Establish, implement and maintain the Integrated Management System in line with ISO 9001, ISO 14001, ISO 45001 and ISO 50001. Define and maintain QHSE policies, procedures, work instructions, operational controls and forms for the site. Provide regular updates to the General Manager on IMS performance, non-conformities, risks and improvement actions through management reviews. Plan, conduct and follow up regular management review meetings, ensuring that QHSE performance, audit results, objectives and improvement plans are documented and tracked. Legal and Regulatory Compliance Ensure that the safety and environmental organisation complies with applicable UAE laws, cabinet decrees, regulations and company standards. Establish, maintain and periodically review a legal register covering all relevant national and international requirements. Act as the primary point of contact for external authorities, certification bodies and specialist advisors on QHSE and environmental matters. Lead the preparation and submission of required permits, licences, consents and regulatory reports, and monitor ongoing compliance. Health and Safety Management Develop, plan, implement and coordinate health and safety programmes to eliminate or reduce occupational injuries, illnesses, incidents and related financial losses. Lead and promote behavioural and cultural safety programmes, ensuring visible leadership and active participation from supervisors and managers. Establish and maintain the site permit to work system, including risk assessments, method statements and control of work for high-risk activities. Support and review risk assessments and safety evaluations for routine and non-routine tasks. Conduct and lead investigations into accidents, near misses, unsafe conditions and violations of HSE requirements, identify root causes and agree corrective and preventive actions with relevant parties. Track and analyse HSE statistics and leading indicators, identify trends and implement targeted improvement measures. Ensure all employees, contractors and visitors receive appropriate HSE inductions, training and information, including mandatory certifications and refresher training. Maintain effective emergency preparedness and response arrangements, including drills and coordination with external parties. Environmental and Energy Management Ensure that plant operations comply with environmental permits, IFC Performance Standards and other applicable environmental requirements. Monitor and oversee Continuous Emissions Monitoring Systems (CEMS) and other environmental monitoring equipment, ensuring reliability, proper maintenance and accurate reporting. Collect, analyse and report environmental and energy performance data, including emissions, waste streams, water, chemicals and fuel/energy usage. Lead or support energy efficiency initiatives, including identification, evaluation and implementation of improvement projects. Promote pollution prevention, waste minimisation, proper waste handling and environmentally responsible operations. Audits, Inspections and Assurance Plan and carry out internal QHSE and IMS audits, inspections and compliance checks, issue reports and track closure of findings. Coordinate external audits by certification bodies, owners, clients, insurers and regulatory authorities. Standardise and ensure the availability and control of all QHSE related documents, certificates and permits. Stakeholder Liaison and Emergency Interfaces Maintain liaison with external organisations such as civil defence, fire service, mutual aid partners and emergency response teams to ensure effective information exchange and support. Inform the Management Board and other stakeholders promptly of serious incidents, dangerous situations or emerging risks that require immediate decision and action. Leadership, Coaching and Culture Provide clear QHSE leadership, coaching and support to line managers, supervisors and the wider workforce. Coordinate and supervise the work of direct reports (for example QHSE Engineer, HSE Officer, Nurse) and ensure they are competent and effective in their roles. Promote a proactive reporting culture where hazards, near misses and improvement ideas are raised and addressed without blame. Collaborate with key stakeholders across the organisation to share lessons learned, best practice and experience between sites. Exercise the authority to stop work where serious health, safety or environmental risks are identified. EfW Specific Responsibilities Ownership of process safety management for high-risk plant areas (waste bunker and cranes, combustion system and boiler, turbine hall, ACC, flue gas treatment, ash and residue handling). Ensure robust hazard identification and risk controls for typical EfW high-risk activities, for example confined space entry, work at height, crane and lifting operations, hot work, refractory work, boiler entry, chemical handling and high-pressure systems. Oversight of combustible dust, explosion and fire risk management (for example ATEX / equivalent, hot surfaces, ignition control, housekeeping, ash and residue systems). Lead QHSE preparation and control of major outages, overhauls and large contractor activities, including shutdown safety plans, contractor induction and coordination. Oversight of waste acceptance, sampling and non-conforming waste procedures, in coordination with Operations. Lead investigation and reporting of any exceedances, plant upsets or environmental non-compliances related to combustion or flue gas treatment performance. Define and track QHSE KPIs relevant to EfW operations, for example TRIFR, LTIFR, high potential incidents, environmental non-compliances, unsafe condition reports, training completion, contractor performance, outage incident rates. Provide regular QHSE performance reports to the General Manager and owners, with clear analysis of trends and recommended actions. Fulfils role and responsibilities as detailed in relevant working procedures, policies and plans.<br><br>The above job duties and responsibilities are intended to describe the general nature of the work and are not intended to be an inclusive list of all responsibilities. Duties and responsibilities may change or vary depending on the specific needs of the business.<br><br>Educational / Professional Qualification / Training Certifications Degree in a related technical discipline. Certified Internal Auditor for ISO 9001, ISO 14001, ISO 45001 and ISO 50001 management systems. NEBOSH or equivalent recognised health and safety qualification. Formal training in incident investigation and risk assessment techniques is an advantage. Job Experience Minimum 10 years of progressive QHSE experience in the power generation, energy-from-waste, heavy process or similar high-risk industry. Proven experience in implementing, maintaining and auditing integrated management systems (ISO 9001, ISO 14001, ISO 45001, ISO 50001). Demonstrable experience in leading accident and incident investigations and implementing corrective and preventive actions. Good working knowledge of applicable UAE health, safety and environmental legislation and regulatory frameworks. Experience with IFC Performance Standards and lender requirements is an advantage. Previous experience in an EfW, waste-to-energy, waste treatment or related process environment is strongly preferred. Strategic Core Competencies Safety Management: Leads by example on health and safety, sets clear expectations and ensures that all staff and contractors comply with workplace safety regulations, standards and procedures. Technical Expertise: Strong practical understanding of QHSE standards, processes and plant operations, and the ability to translate them into clear requirements and guidance for the team. Organization and Administrative Skills: Plans and prioritises effectively, manages multiple tasks and deadlines, and maintains accurate records, registers and reports. Accountability: Takes ownership for own actions, decisions and deliverables, follows through on commitments and ensures agreed actions are completed. Adaptability: Remains calm and effective under pressure, manages conflict constructively and responds positively to technical, organisational, social and cultural change. Problem Solving: Identifies root causes rather than symptoms, evaluates options with their risks and benefits, and proposes pragmatic solutions that support safe and reliable plant operation. Teamwork and Collaboration: Works closely with operations, maintenance and other functions, builds trust and team spirit, and supports others to achieve common goals. Communication and Language: Communicates clearly in spoken and written English, able to explain complex or technical issues in a straightforward way to different audiences.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Reporting to the Chief Compliance Officer, SC Ventures, this is a senior member of the Compliance, Financial Crime and Conduct Risk (CFCR) team and will support the coverage of SCV, lead on CFCR activities and focus on driving CFCR considerations across all activities within SCV.</span></p><br><br> <p><span>Based in DIFC Offices, note there's an expectation of&nbsp;regular physical&nbsp;attendance at our Abu Dhabi offices.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Focus on driving Conduct, Financial Crime and Compliance (CFCR) considerations across all activities within SCV covering a wide range of areas/topics including (but not limited to): retail banking, corporate banking, strategic investment, data strategy and digital assets. &nbsp;This role has particular BAU responsibilities for CFCR activities, corporate actions, transaction due diligence and advisory for SCV in the UAE and Africa.&nbsp;</span><br><span>• &nbsp; &nbsp;Responsible for supporting the awareness and adoption of an appropriate governance model appropriate across all SCV activities, taking into account senior management responsibilities, entity structuring and expansion planning.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, for supporting the strategic adoption of CFCR frameworks fit-for ventures, across key CFCR considerations including (but not limited to): financial crime compliance, regulatory compliance, conduct, data quality, data privacy and records management.</span><br><span>• &nbsp; &nbsp;Responsible, with the CFCR team, to support strategic venture building by adopting appropriate approaches for each venture, considering the business strategy, geographic coverage, regulatory context and the CFCR risk profile.</span><br><span>• &nbsp; &nbsp;Responsible with the CFCR team, for supporting the on-going engagement of SCV and Group CFCR to ensure SCV deploy an appropriate CFCR governance model, framework, the ongoing oversight and ongoing CFCR risk assessments at all-times.</span><br><span>• &nbsp; &nbsp;Responsible for implementing and role modelling the CFCR Function of the Future and the implementation of the eight CFCR products.&nbsp;</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Responsible to collaborate and drive a methodology tailored to the geographic and regulatory context to help ventures shape their business/CFCR journey, the venture classification both internally (i.e. based off ABCD model) and externally (i.e. subsidiary undertaking, licensed/regulated activities) and determine the right-sized CFCR risk management framework befitting of the CFCR risk profile of the Venture. Such framework will cover CFCR risk identification, assessment, monitoring, training and product / business advice.</span><br><span>• &nbsp; &nbsp;Drive and implement the vision, strategy and direction set by the SCV CCO by driving the implementation of the agreed decision-making process for new ventures</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Responsible to make recommendation for approval by the SCV Committee, appropriate policies and standards, together with clear operationalisation of the agreed processes for the Ventures to address CFCR risks, aligning them with relevant regulatory requirements and Group expectations.</span><br><span>• &nbsp; &nbsp;Provide governance and oversight over the implementation of CFCR related policies and procedures in the Ventures to ensure compliance with such policies and procedures.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Responsible to lead through example and build the appropriate CFCR culture and values. Set appropriate tone and expectations of the SCV CFCR team and work in collaboration with risk and control partners.</span></p><br><br> <p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Responsible for collaboration and deployment of the appropriate governance model to properly manage CFCR risk covering key aspects including (but not limited to): shareholder representation, board membership, delegation of authority, senior manager responsibilities etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the entity structuring and expansion planning of SCV including setting up of new legal structure(s), regulatory engagement, local CFCR engagement etc.</span><br><span>• &nbsp; &nbsp;Responsible to collaborate and deploy the appropriate framework to manage party risks posed by unconventional third parties relationships including (but not limited to) business partnerships, joint ventures and alliances</span><br><span>• &nbsp; &nbsp;Execute the transaction due diligence, as required, for approval by the SCV CCO. Work collaboratively with stakeholders to identify and resolve due diligence matters.&nbsp;</span><br><span>• &nbsp; &nbsp;Identify and assess sources of CFCR risks and ensure that systems and controls are appropriate to mitigate and manage risks within acceptable risk tolerance levels. Report on material CFCR risks.</span><br><span>• &nbsp; &nbsp;Collaborate on preparation and cascade audit plans and findings, CFCR assurance activities and investigations to relevant stakeholders.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure lessons learned from audit findings, CFCR assurance activities and investigations are prepared and cascaded to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;Provide timely escalation and relevant oversight information to the SCV CCO on key CFCR risks and control issues</span></p><br><br> <br><p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Attend relevant meetings and represent CFCR in the relevant business forums, including as a CCO delegate, where required and appropriate.</span><br><span>• &nbsp; &nbsp;Provide relevant reporting and review of relevant management information</span><br><span>• &nbsp; &nbsp;Propose control effectiveness and efficiency improvements and simplifications to SC Ventures where appropriate.</span><br><span>• &nbsp; &nbsp;Engage with assurance and regulatory reviews in SC Ventures to ensure they are managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.</span><br><span>• &nbsp; &nbsp;Within the Group's and SCV’s Enterprise Risk Management Framework, support and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across SC Ventures.&nbsp;</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>• &nbsp; &nbsp;SCV CCO</span><br><span>• &nbsp; &nbsp;Group CFCR SMEs</span><br><span>• &nbsp; &nbsp;SCV Platform and Ventures</span><br><span>• &nbsp; &nbsp;SCV Governance Team</span><br><span>• &nbsp; &nbsp;Country CFCR Teams</span></p><br><br><b>Our Ideal Candidate</b> <br><p><span>• &nbsp; &nbsp;Business Acumen</span><br><span>• &nbsp; &nbsp;Cross-Functional Collaboration</span><br><span>• &nbsp; &nbsp;Establishing and Maintaining Trust</span><br><span>• &nbsp; &nbsp;Effective Communications</span><br><span>• &nbsp; &nbsp;Risk Management</span><br><span>• &nbsp; &nbsp;Influencing Through Expertise</span><br><span>• &nbsp; &nbsp;Problem Solving</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Job Purpose<br><br> The specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers. Identifying and resolving workflow and production issues. Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements. Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle. Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues. Report and escalates issues of concern or risk to the FCIS management. Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise. Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk. Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system. Support all Non –Financial transactions processed through Core banking system for the Issuer Services & Custody Businesses, and Asset Management Group. Verify account opening documents to meet the bank procedures requirements. Verify correctness of information captured in core banking system. Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist. In charge of daily Reconciliations of custody client cash and securities positions as Local & Global Custodians on a variety of systems. Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO. Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update. Report and escalates issues of concern or risk to the FCIS management. Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes. Creating training materials and process manuals.<br><br>Key Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.<br><br>Reporting<br><br> Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.<br><br>Tasks<br><br>Job Context:<br><br> Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches. Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system. Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system. Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis. Ensure that preparation and execution of End & Beginning of Month tasks are completed on time. Effectively communicate with local & foreign banks, customers and departments within the bank to resolve queries at the earliest & in the most appropriate manner. Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers. Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, & SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department. Meet regularly with Section Head to determine priorities and solving possible problems and risky areas. Arrange for conducting of un-announced check on Issuer Services & IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody. Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section. Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual. Control & verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement. Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX & DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data. Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers. Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS. Dual Custodian of SSO vaults and document of value. Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books. Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&L impact of their misstatement. Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO. Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report. Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation. Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management. Maintain checklist in the department to ensure all custody reconciliations timelines are adhered. Any other functions assigned by Section Head Accounting and Control or line management.<br><br>Risk<br><br> Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank. Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank. Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit. Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business Provide MIS and KPI updates to SSO management as per the identified intervals.<br><br>People<br><br> Maintain professionalism and effective communication with colleagues within the unit and all other departments Adhere to individual duties and responsibilities and support the team to deliver services excellence. Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission Actively support new initiatives in order to enhance the process in an efficient manner. Supervise the workflow efficiently without compromising on the risk and services Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). Maintain MIS and work volume statistic for accounting team.<br><br>Business Efficiency<br><br> Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.<br><br>Qualifications & Experience<br><br> Bachelor's degree from university preferable in accounting or finance or related subject. Knowledge of general Banking principles. Good communication skills both written /spoken at all levels. English is a must. Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Legal and Compliance<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p><b>Role Definition</b><br>As a Risk and Compliance Manager at Caterpillar, you will have the exciting opportunity to implement and enhance the Ethics &amp; Compliance Program for the Customer Solutions Growth Regions Division within Construction Industries.&nbsp; This role will provide compliance support across all seventeen risk areas for the Growth Regions Division while also collaborating and partnering with organizations across the Enterprise.&nbsp; This position will report to the Construction Industries Risk &amp; Compliance Director with a strong dotted line to the Growth Regions Division Chief Financial Officer</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Provide leadership and support to the organization by fostering and enhancing a values-based culture.</li><li>Provide leadership to actively interface and collaborate with all Compliance Risk process partners and act as an advisor to senior management for interpreting, analyzing, using, and effectively responding to compliance information.</li><li>Partner with the Global Trade and Export Control team to implement processes to ensure compliance with global trade regulations, U.S. export controls and Enterprise procedures.</li><li>Lead the development and implementation of worldwide controls/processes to ensure compliance with Caterpillar’s Code of Conduct, policies and procedures, and applicable laws.</li><li>Identify key compliance risks, understand how they impact the Region, and lead projects to mitigate the risks.</li><li>Deliver targeted communications on the Ethics &amp; Compliance Program.</li><li>Oversee the development and timely completion of any applicable remediation plans to correct issues identified through the course of an internal audit, assessment, compliance review or OBP investigation.</li><li>Design, develop, implement, monitor, and report compliance metrics to demonstrate Ethics &amp; Compliance Program effectiveness within the Growth Regions Division. Provide reports to senior leaders, the Office of Business Practices, Chief Ethics and Compliance Officer, and the Enterprise Risk Advisors.</li><li>Serve as a key contact, where appropriate, for Internal Audits, Assessments, and Compliance Reviews.</li><li>Set the tone on communications and play a key role in delivering ethics and compliance learning needs within the Segment.</li><li>Attend and participate in global and regional meetings in support of Caterpillar’s Ethics and Compliance Program.</li><li>Provide leadership and support for facility, country, and regional Compliance Councils.</li></ul><br><p><b>What You Will Have</b></p><br><br><ul><li><b>Effective Communications</b>: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.</li><li><b>Relationship Management</b>: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</li><li><b>Leadership</b>: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state.</li><li><b>Business Ethics</b>: Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct; ability to demonstrate ethical behavior in diverse situations.</li><li><b>Risk Management</b>: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.</li><li><b>Issues Management and Remediation</b>: Knowledge of techniques and processes for issue management and remediation; ability to identify any error or fault, and correcting them in a timely manner.</li></ul><br><p><b>Top Candidates Also Have: (Qualification)</b></p><br><br><ul><li>Bachelor’s degree in a related discipline</li><li>Progressive Risk and or Compliance related experience</li><li>Proficiency in Microsoft Suite of Data Analytic tools such as PowerBI, Power Automate, etc.</li><li>Excellent Communication Skills</li></ul><br><p><b>Additional Information:</b></p><br><br><ul><li>Candidate must be fluent in English.</li><li>This role is full time and requires 5 days a week in office</li><li>ISE Available</li><li>International travel up to 25%</li></ul><br><p><b>What We Offer</b></p><br><br><p>From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.</p><br><br><br><p><b>About Caterpillar</b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.</p><br><br><br><p><b>NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.</b>​</p><br><br><br><p><b>Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.</b></p><br><br><br><p><b>We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application.</b></p><br><br><p><b>#LI</b></p><br><br><br><br><br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>July 15, 2026 - July 21, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT US | Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation.<br> Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time.<br> Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications across workforce development, economic competitiveness and societal transformation.<br> With principal operations in Dubai (DIFC) and Riyadh and a global footprint across the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide.<br> WHERE YOU FIT IN | We are looking for an analytical, hands-on Operations Analyst to support a business-wide operational transformation programme, reporting to the Chief Performance Officer.<br> This is a doing role as much as an analysis role: you will map how work is performed across the firm, then help standardise, automate and administer it on our core platforms.<br> Working across teams, you will document and map our operational processes to create a clear baseline, then build the workflows, administer the tools and keep the data clean that turn that baseline into a scalable operating model.<br> You will work closely with the Head of Operations and the operations team across finance, delivery and CRM systems, dashboards and HR.<br> This role suits someone who enjoys understanding how organisations operate, builds relationships quickly, challenges existing ways of working, and is happy to get into the detail and do the work themselves.<br> . WHAT YOU WILL DO | Business process mapping • Lead the documentation of end-to-end business processes across operational and corporate functions.<br> • Conduct stakeholder interviews and workshops to understand current processes.<br> • Produce clear process maps, workflows and supporting documentation.<br> • Capture decision points, approvals, dependencies and system interactions.<br> • Build and maintain a central repository of operational processes and documentation.<br> Process improvement and automation • Identify inefficiencies, duplication, manual activities and operational risks.<br> • Design future-state, standardised workflows and, importantly, build them.<br> • Build no-code automations on the existing stack (Slack forms and workflows, Notion databases and templates) so processes run with less manual effort.<br> • Validate documentation and improvements with business leaders, and iterate.<br> Tools administration and adoption • Own the day-to-day administration of Slack and Notion: channel architecture, permissions and access, structure, hygiene and user management.<br> • Maintain the Notion knowledge base as the single, well-organised home for processes and documentation.<br> • Apply the permission and data-classification rules set by the Head of Operations.<br> • Act as first-line support for Slack, Notion and Claude, and drive adoption across teams through simple guides and hands-on help.<br> Data hygiene and reporting • Maintain accurate operational data across Scoro, HubSpot and the staffing tracker, ensuring consistency between systems.<br> • Support resource planning by monitoring project allocations, utilisation and billability, ensuring staffing records accurately reflect delivery plans.<br> • Proactively identify and investigate discrepancies between planned allocations and recorded time (e.<br>g. consultants allocated to one project but logging time elsewhere), working with stakeholders to resolve issues and maintain governance.<br> • Monitor staffing compliance, highlighting allocation conflicts, capacity risks and data quality issues that may impact reporting or resource planning.<br> • Apply and maintain the shared project code structure to ensure consistency across projects, people, pipeline and time reporting.<br> • Prepare recurring operational KPI and utilisation reports, ensuring dashboard inputs are accurate, reconciled and up to date.<br> • Identify opportunities to improve data quality, reporting accuracy and operational governance through stronger processes and controls.<br> Operational transformation • Contribute to the rollout of new operational platforms and ways of working.<br> • Ensure documentation and data support future automation and a scalable operating model.<br> • Produce reports and insights to support operational decision-making.<br> The stack you will work with • Collaboration and knowledge: Slack, Notion, Claude.<br> • Delivery and commercial systems: Scoro, HubSpot, Workable, Jira and Xero • Analysis and mapping: Excel, and process-mapping tools.<br> Opportunity to contribute to a high-impact operational transformation programme.<br> Exposure to senior stakeholders across the business.<br> Fast-paced, collaborative consulting environment.<br> Opportunity to shape foundational processes that will support future automation and AI initiatives.<br> Potential for contract extension based on business needs and performance.<br> WHO WE LOOK FOR | · Naturally curious with a desire to understand how organisations operate.<br> · Strong analytical mindset with exceptional attention to detail.<br> · Able to simplify complex operational processes into structured documentation.<br> · Confident engaging with stakeholders at all levels of the organisation.<br> · Highly organised with the ability to manage multiple workstreams simultaneously.<br> · Comfortable working independently in a fast-paced, evolving environment.<br> · Solutions-oriented with a continuous improvement mindset.<br> · Strong sense of ownership and accountability.<br> WHAT WILL MAKE YOU SUCCESSFUL | The successful candidate enjoys understanding how organisations work at a fundamental level.<br> They are comfortable asking questions, challenging norms and bringing structure to complex operational environments.<br> Within the first three months, they will have developed a comprehensive library of business process documentation, established a consistent approach to process mapping across the organisation, and identified opportunities to simplify, standardise and automate key operational workflows.<br></span> </div>

???? We’re Hiring: Regional Head???? Employment Type: Full-Time???? Level: Senior Leadership???? Location: Kuala Lumpur / Regional We are seeking an experienced, strategic, and digitally focused Regional Head, GBM - Digital Channels & Performance Marketing to lead the development, implementation, and governance of digital communication channels and performance marketing initiatives across the region. This role will oversee web, social media, search, analytics, digital customer experience, and regional digital strategy while working closely with senior stakeholders and country teams to achieve broader business objectives. The current CIMB role specifically covers digital channels, social media, search, analytics, customer experience, regional governance, and leadership of a regional team. (Linked In)???? Key Responsibilities• Develop and execute regional digital channel and performance marketing strategies aligned with Group business and brand objectives.• Lead digital communication across websites, social media platforms, intranet, search engines, and other online channels.• Establish strategic direction, standards, governance, and guidelines for digital communications across the region.• Oversee the development, enhancement, and optimization of digital platforms and online customer touchpoints.• Develop content strategies and guidelines to ensure consistent, relevant, and engaging digital communications.• Lead performance marketing initiatives across SEO, SEM, paid media, social media, display, search, and other digital channels.• Monitor campaign performance, digital traffic, engagement, conversion, customer acquisition, and other key performance indicators.• Use analytics and customer insights to identify opportunities for digital growth and performance optimization.• Oversee end-to-end digital customer experience across websites, social platforms, and other digital touchpoints.• Partner with design, technology, product, project, marketing, and business teams to deliver digital initiatives.• Lead website transformation, redesign, optimization, and digital platform enhancement projects.• Ensure digital projects meet agreed timelines, functional requirements, content standards, and customer-experience objectives.• Manage digital reputation and social media sentiment, including crisis communication strategies when required.• Establish processes for monitoring and responding to emerging digital risks, customer feedback, and online issues.• Provide regional advisory, governance, and support for digital communication and performance marketing activities.• Work closely with country and regional stakeholders to ensure consistent implementation of digital strategies and initiatives.• Lead regional digital campaigns and integrated marketing programs across multiple markets.• Develop performance dashboards, analytics reports, and management insights for senior leadership.• Identify emerging digital technologies, platforms, trends, and marketing opportunities that can strengthen customer engagement.• Manage agencies, vendors, technology partners, and other external digital service providers where required.• Establish KPIs, performance standards, budgets, and resource requirements for regional digital activities.• Lead and develop a high-performing regional digital marketing and communications team.• Coach team members, identify development needs, and build digital capabilities across the organization.• Ensure digital activities comply with regulatory requirements, brand standards, internal policies, and regional governance frameworks.• Continuously improve digital marketing processes, channel effectiveness, customer experience, and return on marketing investment.✅ Requirements• Extensive experience in Digital Marketing, Digital Channels, Performance Marketing, Digital Communications, Customer Experience, Brand Marketing, or a related field.• Proven experience leading regional or large-scale digital marketing and communications functions.• Strong understanding of digital ecosystems including websites, social media, SEO, SEM, paid media, analytics, content, and digital customer journeys.• Strong knowledge of performance marketing principles, campaign optimization, attribution, conversion, and digital analytics.• Experience developing and implementing regional digital strategies across multiple markets or business units.• Strong understanding of digital customer experience and omnichannel communication.• Experience managing website development, digital transformation, platform enhancement, or digital redesign projects.• Strong knowledge of Google Analytics, Google Ads, Meta Business Suite, SEO/SEM tools, CRM platforms, and digital analytics systems.• Experience developing digital dashboards, performance reports, KPIs, and marketing analytics.• Strong understanding of social media strategy, online reputation management, and crisis communications.• Excellent strategic thinking, commercial awareness, and data-driven decision-making skills.• Strong stakeholder-management and influencing skills, particularly with senior executives and regional teams.• Proven leadership experience managing, coaching, and developing high-performing digital teams.• Strong project management and ability to manage multiple regional initiatives simultaneously.• Excellent communication, presentation, negotiation, and leadership skills.• Experience working with financial services, banking, fintech, or other highly regulated industries is an advantage.• Strong understanding of regulatory, governance, data privacy, brand, and compliance requirements in digital communications is preferred.• Bachelor’s degree in Marketing, Digital Marketing, Communications, Business Administration, Media, Technology, or a related discipline is preferred.• Professional qualifications in Digital Marketing, Performance Marketing, Analytics, Communications, or Marketing Strategy are an advantage.???? What We Offer• Opportunity to lead regional digital channels, performance marketing, digital communications, analytics, and customer experience.• Exposure to regional markets, digital transformation, financial services, emerging technologies, and large-scale marketing initiatives.• Opportunity to work directly with senior leadership, country teams, technology teams, product teams, and regional business stakeholders.• Significant influence over digital strategy, customer engagement, online presence, and performance marketing effectiveness.• Opportunity to lead website transformation, digital innovation, regional campaigns, and digital customer-experience initiatives.• Career progression into Regional Head of Digital Marketing, Head of Digital Channels, Regional Marketing Director, Head of Digital Experience, Chief Marketing Officer, or Group Head of Digital Marketing roles.• A strategic, innovative, and regionally focused working environment.• Executive leadership development, professional training, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Conduct and/or Participate in Company safety audits for Contractor and Sub Contractor Carry on risk assessment as directed by Company or Senior Safety Engineer.</p></li><li><p>Review the contract documents for each Construction Package in respect of Safety requirements and procedures and advise the Project manager of any deficiency.</p></li><li><p>Review and comment to the Project Manager, onsite safety organizations and key personnel CV's as submitted by the Contractor.</p></li><li><p>Review Safety Procedures as submitted by the Contractor and ensure implementation is in compliance with Contract requirements.</p></li><li><p>Review Inspection, Test, and Plans as submitted by the Contractors and ensure compliance with safety requirements.</p></li><li><p>Ensure all activities onsite are in compliance with safety procedures in respect of the format signed off by Contractor's Safety Officer.</p></li><li><p>Ensure Contractor’s safety staffs are adequate onsite and report to the Project manager in case of a shortfall.</p></li><li><p>Review Contractor's safety records, documents to ensure major construction equipment is maintained regularly.</p></li><li><p>Ensure Contractors labourers on site are following safety procedures and report to Project manager in case of deficiency.</p></li><li><p>Closely monitor site activities, on a daily basis, issuing non-compliance and submit reports to the Project Manager.</p></li><li><p>Participate in weekly meetings and monthly executive meetings.</p></li><li><p>Coordinating with Company senior safety Engineer to ensure that HSE policy is implemented by the Contractor.</p></li><li><p>Participate with PMC staff in reviewing and assessing of Close-out Report as submitted by Contractor.</p></li><li><p>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International, and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in engineering or equivalent.</p></li><li><p>12 years’ experience in project health and safety on large New Build &amp; Residential Projects.</p></li><li><p>A minimum of 5 years' experience of working on Projects within PMC Organizations is mandatory.</p></li><li><p>ISO 14000 &amp; ISO 45001 Lead Auditor Certified.</p></li><li><p>NEBOSH IGC or similar recognized Level 3 HSE Qualification.</p></li><li><p>NVQ Level 5 Diploma (or higher) in Occupational Health &amp; Safety Management.</p></li><li><p>Abu Dhabi Occupational Safety and Health Practitioner Certificate (ADOSH/OSHAD-SF).</p></li><li><p>Excellent presentation skills with solid communication capabilities and practices, both oral and written.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose:</p><br><ul><li>The&nbsp;specialist role is to ensure efficient controls applied over the operational activities of the accounting section to provide the best services to the internal and external customers.&nbsp;</li><li>Identifying and resolving workflow and production issues.&nbsp;</li><li>Addressing and discussing risk exposures issues in the areas which the team acts as independent controller and propose solutions with SSO managements.&nbsp;</li><li>Develop and establish measures and testing standards for new applications, product or enhancements to existing applications through their development / product life cycle.&nbsp;</li><li>Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.&nbsp;</li><li>Ensure that testing activities allow applications to meet business requirements and system goals, fulfil end user requirements, and identify existing and potential issues.&nbsp;</li><li>Report and escalates issues of concern or risk to the FCIS management.&nbsp;</li><li>Acts as independent controller during the IPO (Initial Public Offering) to ensure that control aspects are covered by the IS team in regard to the&nbsp;Online subscription account, RD matching status reports and the IT reports to ensure that there is no outstanding applications / funds not executed during the exercise.&nbsp;</li><li>Managing transactions of SSO related activities on Core Banking System, ensuring their successful settlement, avoiding loss and penalties to the bank and clients that could cause the bank Reputational, Financial and Operational Risk.&nbsp;</li><li>Manage the interest calculation of the short-term deposits and long-term deposits related to ADX listed companies and ensure that interest is paid as per the agreement between FAB and ADX and the rates are captured correctly in the core banking system.&nbsp;</li><li>Support all Non –Financial transactions processed through Core banking system for the Issuer Services &amp; Custody Businesses, and Asset Management Group.</li><li>Verify account opening documents to meet the bank procedures requirements.&nbsp;</li><li>Verify correctness of information captured in core banking system.</li><li>Verify mandates to request amendments on static data and verify correctness of amendments as per customer requests and instruction in terms of the bank amendment procedures and checklist.&nbsp;</li><li>In charge of daily Reconciliations of custody client cash and securities positions as Local &amp; Global Custodians on a variety of systems.</li><li>Accounting team supports the Section Head in his/her role as ORM and BCP coordinators for SSO.</li><li>Accounting team performing the Account ownership and Verification of all internal accounts used by the department by reconciling and reviewing the daily, weekly, and monthly reconciliation and reporting of the businesses units GLs and financial status and ensure that proper RAG is provided for accounts with mismatch or disputed amounts during AOV monthly update.&nbsp;</li><li>Report and escalates issues of concern or risk to the FCIS management.&nbsp;</li><li>Liaise with VAT team in relation to the preparation of the VAT treatment memo on SSO processes.</li><li>Creating training materials and process manuals.</li></ul><p>Key Accountabilities:</p><br><p>Policies, Systems, Processes &amp; Procedures&nbsp;</p><br><p>§&nbsp;Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.&nbsp;</p><br><p>§&nbsp;Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.&nbsp;</p><br><p>Continuous Improvement&nbsp;</p><br><p>§&nbsp;Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.&nbsp;</p><br><p>Reporting</p><br><ul><li><p>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.&nbsp;</p><br></li></ul><p>Job Context:</p><br><p>Tasks:</p><br><ul><li>Control of Daily, Weekly, Monthly and Quarterly reconciliation including, Interbranch /Sundry / Suspense /Call accounts to be reviewed and checked by Section Head, ensuring escalation of all mismatches.</li><li>Provide services to IS and Custody business, and GAM with regards to validation of financial transactions on Core banking system.</li><li>Provide services to IS and Custody business, and GAM with regards to executing non-financial transactions on Core banking system.</li><li>Coordinating with Issuer of Convertible Notes (GMO) and IS for buy back transaction, ensure that reconciliation of records is conducted on monthly basis.</li><li>Ensure that preparation and execution of End &amp; Beginning of Month tasks are completed on time.</li><li>Effectively communicate with local &amp; foreign banks, customers and departments within the bank to resolve queries at the earliest &amp; in the most appropriate manner.</li><li>Assist Section Head on procedure updates and preparation of SLAs for new services and implementation of existing SLAs with SSO Stakeholder and Service Providers.</li><li>Be the first contact with Reconciliation Department on behalf of SSO for reconciliation of Custody, GAM, &amp; SFAS accounts on daily and weekly basis and ensure that all outstanding items are cleared by following up with concerned department.</li><li>Meet regularly with Section Head to determine priorities and solving possible problems and risky areas.</li><li>Arrange for conducting of un-announced check on Issuer Services &amp; IPO Section, ensuring that control on place on the blank cheques and blank certificates and examining the whole cycle of printed and delivered available under Issuer Services Team custody.</li><li>Assist the Section Head Accounting and Control in preparing the MIS and KPIs for the Accounting Section.</li><li>Ensuring that required documentations are provided for non-financial transactions as per Operation and Accounting manual.</li><li>Control &amp; verify monthly fees collected by Issuer Services Team for Over-the-Counter Application for unlisted companies, reconcile it against SRS reports and ensure that fees collected as per signed agreement.</li><li>Control Data comparison and reconciliation for Issuer Service Client and ensure that original data received from ADX &amp; DFM, uploaded on SRS and Refund for Dividends Distributions and IPO refund data.</li><li>Assist Issuer Service Section Head on IPOs processing by control of accounts reconciliation including Main collection, branches collection and refund, as well as the funds transfers.</li><li>Control the verification report and compare it with our daily accounting entries, keep all daily vouchers (source documents) in the fireproof cabinet until transfer to EDMS.</li><li>Dual Custodian of SSO vaults and document of value.</li><li>Liaising with FCD for all financial issues reported to HO and with Administration Department for all movements of Fixed Asset under SSO books.</li><li>Support section head when liaising with FCD for the monthly Account Ownership Review by determining the accuracy and integrity of the account balances and the assessment of any potential P&amp;L impact of their misstatement.</li><li>Coordinate with Info. Co. and the organizer of delivering documents for filing of all divisions of SSO.</li><li>Auto - match Custody Reconciliation by Generating required reports used for reconciliation from various system, Officer download in formulated / protected sheet and the spread sheet match automatically data from different system report.</li><li>Maker/ checker on matching Custody non automated Reconciliation by Receiving Swift and statements by email and match with system position report , results send for second check by custody operation.</li><li>Maker / checker on Exception reporting that are produced as a result of breaks in the matching process. Maker prepares the report checker verifies the report before sharing with the stake holders and report them to SSO management.</li><li>Maintain checklist in the department to ensure all custody reconciliations timelines are adhered.</li><li>Any other functions assigned by Section Head Accounting and Control or line management.</li></ul><p>Risk :&nbsp;</p><br><ul><li>Ensure timely escalation of any identified risk arising from a transaction of event and suggest and implement mitigating actions and controls to safeguard the bank.</li><li>Ensure timely and effective communication is maintained with internal as well as external customers taking utmost care in protecting the reputation of bank.</li><li>Identify risk based on analysis and nature of issues and inquires arising over a period of time. Ensure to escalate these identified risks to the concerned authority within the Unit.</li><li>Escalate any identified risk and propose mitigating actions and control procedure to safeguard the bank from financial and reputational risk with regards transaction related to SSO support business</li><li>Provide MIS and KPI updates to SSO management as per the identified intervals.</li></ul><p>People:&nbsp;</p><br><ul><li>Maintain professionalism and effective communication with colleagues within the unit and all other departments&nbsp;</li><li>Adhere to individual duties and responsibilities and support the team to deliver services excellence.</li><li>Induct all new recruits on the complete services offered by SSO, how their role contributes to the overall delivery of the operations vision and mission</li><li>Actively support new initiatives in order to enhance the process in an efficient manner.</li><li>Supervise the workflow efficiently without compromising on the risk and services</li><li>Provide suggestions for the improvement to increase the quality and efficiency of tasks handled resulting in utmost satisfaction to our customers (internal and internal). </li><li>Maintain MIS and work volume statistic for accounting team.</li></ul><p>Business Efficiency:</p><br><ul><li>Ensure that SLAs are adhered to at all times. Communicate with business Units and Services Providers if any exceptions are identified.</li></ul><p>Qualifications &amp; Experience:</p><br><ul><li>Bachelor's degree from university preferable in accounting or finance or related subject.&nbsp;</li><li>Knowledge of general Banking principles.</li><li>Good communication skills both written /spoken at all levels. English is a must.</li><li>Analytical, self-motivated, energetic, flexible, dynamic, problem-solver.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Retail Sales Director – Mobile &amp; Accessories | Kiosk Cluster</p><p><br></p><p>Location: UAE / MENA</p><p>Department: Retail Operations</p><p>Reports To: Chief Executive Officer</p><p><br></p><p>Position Overview</p><p><br></p><p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market.</p><p><br></p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network. The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at store level.</p><p><br></p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience.</p><p><br></p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth.</p><p><br></p><p>Key Responsibilities</p><p>1. Commercial Strategy &amp; Revenue Growth</p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.</p><p>Drive continuous improvement in key retail KPIs, including:</p><p>Sales per kiosk / sales per square foot</p><p>Conversion rate</p><p>Average Transaction Value (ATV)</p><p>Units per Transaction (UPT)</p><p>Gross margin</p><p>Attachment and cross-sell rates</p><p>Inventory turnover</p><p>Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>2. Kiosk Network Expansion &amp; Business Development</p><p>Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness.</p><p>Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards.</p><p>Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate.</p><p>3. Operational Excellence</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.</p><p>Ensure strict compliance with procedures covering:</p><p>Opening and closing</p><p>Cash management and reconciliation</p><p>Inventory receiving and transfers</p><p>Stock counts and inventory audits</p><p>Loss prevention and shrinkage control</p><p>Discount and promotional controls</p><p>Health, safety, and mall compliance</p><p>Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans.</p><p>4. Merchandising &amp; Customer Experience</p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.</p><p>Maintain a consistently high standard of customer engagement and service across all locations.</p><p>5. Inventory &amp; Product Management</p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk.</p><p>Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins.</p><p>6. Leadership &amp; Talent Development</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network.</p><p>Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement.</p><p>Establish clear individual and team KPIs and ensure consistent performance management.</p><p>Develop structured training programs covering:</p><p>Product knowledge</p><p>Consultative selling</p><p>Cross-selling and upselling</p><p>Objection handling</p><p>Closing techniques</p><p>Customer experience</p><p>Product demonstrations</p><p>Implement effective incentive and recognition programs to drive performance, engagement, and retention.</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline.</p><p>7. P&amp;L &amp; Financial Management</p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.</p><p>Prepare and manage budgets, forecasts, and business plans.</p><p>Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations.</p><p>8. Landlord, Mall &amp; Strategic Partner Management</p><p>Act as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements.</p><p>Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure:</p><p>Promotional support</p><p>Co-marketing investment</p><p>Product launches</p><p>Exclusive offers</p><p>Commercial incentives</p><p>Training and merchandising support</p><p>9. Reporting, Analytics &amp; Governance</p><p>Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.</p><p>Qualifications &amp; Experience</p><p>Essential</p><p>8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams.</p><p>Strong analytical, problem-solving, and decision-making capabilities.</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline. A Master’s degree or relevant professional qualification is an advantage</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>1. Commercial Strategy &amp; Revenue Growth</p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.</p><p>Drive continuous improvement in key retail KPIs, including:</p><p>Sales per kiosk / sales per square foot</p><p>Conversion rate</p><p>Average Transaction Value (ATV)</p><p>Units per Transaction (UPT)</p><p>Gross margin</p><p>Attachment and cross-sell rates</p><p>Inventory turnover</p><p>Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>2. Kiosk Network Expansion &amp; Business Development</p><p>Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness.</p><p>Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards.</p><p>Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate.</p><p>3. Operational Excellence</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.</p><p>Ensure strict compliance with procedures covering:</p><p>Opening and closing</p><p>Cash management and reconciliation</p><p>Inventory receiving and transfers</p><p>Stock counts and inventory audits</p><p>Loss prevention and shrinkage control</p><p>Discount and promotional controls</p><p>Health, safety, and mall compliance</p><p>Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans.</p><p>4. Merchandising &amp; Customer Experience</p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.</p><p>Maintain a consistently high standard of customer engagement and service across all locations.</p><p>5. Inventory &amp; Product Management</p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk.</p><p>Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins.</p><p>6. Leadership &amp; Talent Development</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network.</p><p>Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement.</p><p>Establish clear individual and team KPIs and ensure consistent performance management.</p><p>Develop structured training programs covering:</p><p>Product knowledge</p><p>Consultative selling</p><p>Cross-selling and upselling</p><p>Objection handling</p><p>Closing techniques</p><p>Customer experience</p><p>Product demonstrations</p><p>Implement effective incentive and recognition programs to drive performance, engagement, and retention.</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline.</p><p>7. P&amp;L &amp; Financial Management</p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.</p><p>Prepare and manage budgets, forecasts, and business plans.</p><p>Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations.</p><p>8. Landlord, Mall &amp; Strategic Partner Management</p><p><br></p><p>9. Reporting, Analytics &amp; Governance</p><p><br></p><p><br></p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reporting Line Reports directly to the CEO .<br> Leads a compliance function that includes the Group Paralegal (direct report) and all compliance personnel embedded across the CXM Group of Companies.<br> Location Remote (EU timezone preferred) This is a fully remote role.<br> EU timezone alignment is preferred to ensure effective overlap with key offices across the CXM Group.<br> Occasional travel may be required for regulator meetings and visits to regional teams.<br> General Purpose CXM Group is building a compliance architecture across six business lines and multiple jurisdictions simultaneously — this role owns that build.<br> The group is at an inflection point: multiple licensing processes are running in parallel, including a Norwegian crypto exchange being structured for MiCA passporting, a South African broker-dealer acquisition, a VARA application in the UAE, and prospective acquisitions in LATAM and Southeast Asia.<br> The CCO exists to hold this together — ensuring that a fast-moving, multi-asset, multi-jurisdictional expansion programme stays regulatorily sound, that new entities are acquired and integrated without compliance exposure, and that the group's licensing pipeline converts into durable, operating authorisations across FX, CFDs, crypto, prediction markets, prop trading, and education.<br> This is a role for someone who has operated across tier-one and emerging-market regimes simultaneously and has the regulator-facing credibility to show for it.<br> Specific Objectives Build and deploy a group-wide compliance reporting framework Within the first three months, establish a structured compliance reporting framework covering all regulated entities across the CXM Group — including defined reporting lines, cadences, and escalation paths that give the CEO and board clear, timely visibility of the group's regulatory posture.<br> Create an AI-enabled legal document database Within six months, deliver a searchable, indexed, and cross-referenced repository of all legal documentation across the group — structured for AI-assisted retrieval so that agreements, licences, policies, and regulatory correspondence can be surfaced and compared at speed.<br> Establish and embed internal legal SLAs Within the first three months, define and operationalise service-level agreements for all internal legal workflows: standard contract reviews turned in 24 hours; new contract drafting completed within 48 hours; policy creation on agreed timelines.<br> Compliance with these SLAs to be tracked and reported.<br> Deploy legal and compliance risk monitoring tools Within six months, implement risk monitoring tooling across all business verticals and target markets — covering FX, CFDs, crypto, prediction markets, prop trading, and education — providing structured, ongoing visibility of regulatory and legal risk exposure across the group.<br> Drive the live licensing and acquisition pipeline to defined milestones Own delivery against the group's active regulatory and M&amp;A programme: South African broker-dealer acquisition and VARA (UAE) licence obtained by Q3 2026; VARA application submitted by Q4 2026 and licence granted by Q3 2027; MiCA passporting for the Norwegian crypto exchange secured by Q2 2027; LATAM and Southeast Asia acquisition targets scoped and structured by Q1 2027.<br> Key Activities Oversee group-wide legal and compliance communications Manage all inbound and outbound communications across the compliance and legal function — ensuring consistency of position, appropriate escalation, and clear audit trails across all CXM Group entities.<br> Monitor brand, regulatory, and compliance risk Run ongoing monitoring of online brand exposure and regulatory risk signals across all business verticals and target markets, using dedicated tooling to surface issues before they become regulatory events.<br> Research target markets and emerging regulatory requirements Conduct structured research on new and existing jurisdictions — tracking legislative developments, regulatory guidance, and enforcement trends across FX, CFDs, crypto, prediction markets, prop trading, and education to keep the group's risk exposure visible and current.<br> Build and maintain reporting infrastructure with Ops and IT Work cross-functionally with Operations and IT to design, implement, and maintain the compliance reporting systems and dashboards needed to give leadership real-time visibility of the group's regulatory posture.<br> Inventory, organise, and analyse all group legal agreements Own the end-to-end legal document function: audit existing agreements across all entities, build and maintain the AI-enabled document repository, and ensure all contracts are indexed, cross-referenced, and accessible for rapid retrieval.<br> Manage regulatory relationships and respond to inquiries Serve as the primary point of contact for regulators across all jurisdictions — preparing responses, managing ongoing dialogue, and coordinating regulator visits or meetings with appropriate precision and consistency.<br> Set and enforce contract throughput standards Define the SLA framework for all internal legal workflows — 24 hours for standard contract reviews, 48 hours for new contract drafting — and hold the Group Paralegal and compliance staff accountable for delivery against those standards.<br> The CCO personally handles high-stakes, novel, or regulator-facing agreements; standard throughput runs through the team.<br> Employer Value Proposition Most CCO roles at this level are maintenance jobs — one regulator, one entity, one asset class.<br> This one is not.<br> Genuine architectural ownership across six asset classes and a dozen jurisdictions FX, CFDs, crypto, prediction markets, prop trading, and education — running simultaneously, across tier-one and emerging-market regimes, with live licensing and M&amp;A deals already in motion.<br> The compliance architecture doesn't exist yet at group level.<br> You're building it.<br> By the end of year one, you'll be able to say you built a multi-jurisdictional compliance architecture from scratch, closed live licensing deals across MiCA, VARA, and emerging markets simultaneously, and stood up an AI-enabled legal ops function before almost anyone in the segment has done it.<br> That is a résumé paragraph no single-jurisdiction maintenance role can produce.<br> Direct line to the CEO — and the mandate authority that comes with it This role reports directly to the CEO, not to a CLO or CFO.<br> In a live licensing and M&amp;A environment where decisions need to move fast, that access matters: no layers between compliance judgment and executive action.<br> Many group-level CCO seats don't offer this — this one does.<br> A live deal pipeline, not a hypothetical one MiCA passporting, VARA in the UAE, a South African broker-dealer acquisition, and prospective acquisitions in LATAM and Southeast Asia — these are active, not aspirational.<br> You'll be in the room on deals that will define the group's regulatory footprint for the next decade.<br> A first-mover opportunity in AI-enabled legal ops The mandate includes building the AI-enabled legal ops function at group level — document retrieval, contract throughput acceleration, risk monitoring — in a segment where almost nobody has done it yet at this scale.<br> If you've started deploying AI in legal workflows and want a seat where that capability shapes the entire function, this is it.<br> Group-level mandate, not a function-level seat Functional authority over compliance personnel across all CXM Group entities.<br> The scope matches the title — and the title reflects the actual job.<br> Fully remote No relocation.<br> No commute.<br> Occasional travel when it matters — regulator meetings, regional teams — and otherwise, work from wherever you do your best thinking.<br> A genuinely uncommon opportunity Multi-asset, multi-jurisdictional, M&amp;A-active, AI-forward, fully remote — and at a scale that is still early enough for you to leave a visible mark.<br> Roles with this combination of complexity and ownership don't come up often.<br> Compensation Compensation is bespoke to the hire.<br> We'd rather understand what you bring to the table and have a direct conversation about expectations than anchor the discussion prematurely.<br> The package will be competitive with the scope of the mandate and consist of base + bonus that is tied to hitting agreed KPIs.<br> Assessment Process This process is designed to match the weight of the mandate.<br> A seat with this scope — live licensing, active M&amp;A, and a compliance architecture being built from scratch — deserves a rigorous hire, and we make no apology for that.<br> Every stage is purposeful, and every interviewer is there for a reason.<br> Group Legal Counsel — regulatory and legal technical depth across jurisdictions, plus practical M&amp;A case questions to assess acquisition structuring judgment.<br> CHRO — leadership style, function-building track record, and cultural alignment with CXM Group's operating style.<br> CEO — strategic judgment, mandate clarity, and the candidate's vision for the compliance architecture they'd build and own.<br> Board members — select Board involvement at final stage, focused on governance credibility and long-term fit at group level.<br> The full process is designed to run within one month.<br> We move quickly and respect that your time is finite — every stage is as much your opportunity to assess CXM as ours to assess you.<br> If you take your next move as seriously as we take this hire, that's exactly the kind of conversation we want to have.<br> Key Competences Two competences are non-negotiable (and typically take a decade of multi-jurisdictional work to build) — everything else can be ramped.<br> If you don't have these, the rest of the profile doesn't matter.<br> Non-negotiable Multi-jurisdictional regulatory knowledge Demonstrated command of tier-one regimes (CySEC, FCA, NFA, ASIC) and offshore/emerging-market frameworks (UAE, Mauritius, Seychelles, SVG, Cambodia), with working knowledge of MiCA and crypto licensing regimes globally.<br> This is the core of the mandate — live deals are already in motion.<br> Regulator-facing credibility Confidence and competence in direct regulator engagement — managing inquiries, coordinating responses, and representing the group's compliance posture with consistency across jurisdictions.<br> The group has active regulator relationships that need an owner from day one.<br> Strong advantage M&amp;A and licensing fluency Ability to support acquisition structuring and entity integration from a compliance perspective — assessing regulatory exposure, coordinating with external counsel, and managing parallel licensing processes without dropping threads.<br> AI-enabled legal operations Experience deploying AI tooling in legal workflows — document retrieval, contract review acceleration, risk monitoring — is a strong advantage.<br> Candidates without a deployment track record must demonstrate a concrete plan for rapid adoption and the aptitude to execute it.<br> Function leadership and SLA ownership Ability to set standards, delegate effectively, and hold a team accountable for throughput — running the contract and compliance function at scale without becoming the bottleneck.<br> Personal involvement reserved for high-stakes, novel, or regulator-facing matters.<br> Likely Current Job Chief Compliance Officer (multi-jurisdictional broker or crypto exchange) The closest equivalent — already holding a CCO title across FX, CFDs, or crypto at a group with multiple regulated entities and active regulator relationships.<br> If your current seat is steady-state and you're ready to own a live build across six asset classes and a dozen jurisdictions, this is the step up.<br> Head of Compliance (tier-one regulated broker) One level below CCO at a CySEC, FCA, or ASIC-regulated firm — strong regulatory depth, ready to move into group-level ownership.<br> If you've hit the ceiling of what a single-jurisdiction, single-entity compliance role can teach you, this is where the complexity scales.<br> Regulatory Affairs Director (fintech or crypto) Licensing and regulator-facing experience across multiple jurisdictions, possibly without the full compliance function remit yet.<br> If you've been the technical expert behind the licensing programme and want to own the outcome end-to-end, this is the mandate.<br> M&amp;A Compliance Lead (financial services) Embedded in acquisition structuring and entity integration at a PE-backed or multi-entity financial services group.<br> If you've been supporting deals from the compliance side and want a seat where M&amp;A fluency is a core expectation rather than a secondary contribution, this is it.<br> Senior Legal Counsel / Head of Legal (retail broker or crypto exchange) Contract-heavy, regulator-facing, with compliance responsibility baked in — a common feeder at smaller multi-jurisdictional groups where legal and compliance sit close together.<br> If you've been carrying both functions informally and want a title and mandate that reflects the actual scope, this role makes it official.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Vice President Applications &amp; IT PMO</span></span></span>&nbsp;<br> <span><span>(<span>20254</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><span><strong><span>Job Summary</span></strong></span></p><br> <p><span>Reporting to the Chief Digital &amp; Information Officer, theVP Applications &amp; IT PMO is responsible for the strategy, delivery, and governance of Kerzner's enterprise and hospitality application landscape and for leading the IT Project Management Office. The role oversees the full lifecycle of core business and guest-facing systems, including PMS (Oracle Opera), F&amp;B (Sevenrooms), Spa &amp; Gym (Zenoti), HR (SuccessFactors), Finance &amp; Procurement (TBD), Salesforce, and Commercial &amp; Distribution (Opera Cloud Distribution, SynXis), ensuring they are modern, integrated, secure, and aligned with brand and business objectives. The VP partners with Brand Presidents, Global Heads of HR, Finance, Procurement and Commercial, Resort GMs, Resort IT Directors/Managers, and external vendors to translate business priorities into scalable, well-governed technology solutions that drive operational excellence, guest-experience innovation, and long-term enterprise value.</span></p><br> <p><span><strong><span>Key Responsibilities</span></strong></span></p><br> <p><span><u><span>Application Strategy &amp; Architecture</span></u></span></p><br> <ul> <li><span>Define and execute Kerzner's application strategy aligned with business and guest-experience goals.</span></li> <li><span>Lead the architecture, integration, and governance of Kerzner's application landscape, establishing brand-level standards and a target-state architecture that balances innovation, scalability, and security.</span></li> <li><span>Own the application technology roadmap across hospitality systems (PMS, POS, F&amp;B, Spa, Guest Engagement), business systems (Finance, Procurement, HR), CRM (Salesforce), and commercial distribution (Opera Cloud Distribution, SynXis), ensuring systems remain current, fit-for-purpose, and fully integrated.</span></li> <li><span>Evaluate emerging technologies, platforms, and vendors to continuously modernise the application portfolio and unlock new business capabilities.</span></li> </ul> <p><span><u><span>IT PMO &amp; Project Governance</span></u></span></p><br> <ul> <li><span>Establish and lead the IT Project Management Office, defining standards, frameworks, and delivery methodologies for consistent, on-time, on-budget execution of technology initiatives.</span></li> <li><span>Oversee complex, multi-region application implementations, upgrades, and integrations, ensuring clear scope, disciplined delivery, and transparent stakeholder communication.</span></li> <li><span>Maintain a consolidated project portfolio view, enabling data-driven prioritisation and resource allocation across all Digital &amp; IT workstreams.</span></li> </ul> <p><span><u><span>Operational Excellence &amp; Integration</span></u></span></p><br> <ul> <li><span>Ensure all enterprise and hospitality applications are reliable, performant, and tightly integrated through API-based architecture.</span></li> <li><span>Drive adoption of AI-enabled capabilities and automation within core application platforms to improve operational efficiency and decision-making.</span></li> <li><span>Partner with the Data &amp; AI function to ensure applications feed clean, timely data into the enterprise data platform, enabling analytics, personalisation, and a unified guest profile.</span></li> </ul> <p><span><u><span>Vendor, Partner &amp; Ecosystem Management</span></u></span></p><br> <ul> <li><span>Manage strategic vendor and partner relationships across the application portfolio, monitoring performance against SLAs and identifying opportunities for consolidation, cost optimisation, and innovation.</span></li> <li><span>Lead vendor selection, contract negotiation, and procurement processes for new application platforms in close collaboration with Procurement and Cybersecurity.</span></li> </ul> <p><span><u><span>Development, Pre-Opening &amp; Expansion</span></u></span></p><br> <ul> <li><span>Act as the application technology advisor for new resort developments, renovations, and pre-openings, ensuring system architectures are designed and deployed on time and aligned to brand requirements.</span></li> <li><span>Define and maintain brand-standard application specifications for each Kerzner brand (Atlantis, One&amp;Only, SIRO, Rare Finds).</span></li> </ul> <p><span><u><span>People &amp; Organisational Leadership</span></u></span></p><br> <ul> <li><span><span>Build, lead, and mentor a high-performing applications and PMO team through coaching, talent development, succession planning, and a culture of accountability, ownership, and continuous improvement.</span></span></li> <li><span>Foster strong cross-functional relationships with resort IT teams, business stakeholders, and global shared-service functions to ensure seamless application adoption and support.</span></li> </ul> <p><span><u><span>Risk, Security &amp; Compliance</span></u></span></p><br> <ul> <li><span>Collaborate closely with Cybersecurity to ensure applications meet security, data privacy, and regulatory compliance standards across all jurisdictions.</span></li> <li><span>Embed technology resilience, disaster recovery, and risk management into application design, vendor selection, and architecture decisions.</span></li> </ul> <p><span><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></span></p><br> <ul> <li><span>Bachelor's or master’s degree in computer science, Information Systems, or a related field.</span></li> <li><span>12+ years of progressive experience in enterprise applications management, with at least 5 years in a senior leadership role.</span></li> <li><span>Deep knowledge of hospitality technology ecosystems, including PMS (Oracle Opera / Opera Cloud), POS, F&amp;B, Spa, CRM (Salesforce), and distribution systems (SynXis, OXI/OHIP).</span></li> <li><span>Proven experience with ERP and business applications (Finance, Procurement, HR/SuccessFactors).</span></li> <li><span>Strong understanding of integration platforms and middleware (e.g., MuleSoft) and API-based architectures.</span></li> <li><span>10+ years of IT project / programme management experience, including large-scale, cross-functional implementations and PMO leadership.</span></li> <li><span>Demonstrated ability to align application strategy with business outcomes, including growth, efficiency, and guest experience.</span></li> <li><span>Strong financial acumen with experience in CAPEX/OPEX planning, budgeting, and vendor contract management.</span></li> <li><span>Proven ability to communicate complex technical concepts clearly and persuasively to executive and non-technical audiences.</span></li> <li><span>Experience leading and developing diverse, high-performing global teams.</span></li> <li><span>Collaborative leadership style with the ability to drive cross-functional alignment across corporate and resort operations.</span></li> <li><span>Hospitality industry experience is strongly preferred; luxury hospitality experience is an advantage.</span></li> <li><span>Certifications in project management (PMP, PRINCE2) or ITIL are an advantage.</span></li> <li><span>Willingness and ability to travel internationally.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p><br>Develop, manage, and optimize diversified multi-asset portfolios aligned with client mandates and internal investment views. Translate strategic and tactical asset allocation views into actionable portfolio models tailored to various risk profiles . Collaborate with the research team to refine security selection and ensure alignment between top-down and bottom-up investment processes .Execute portfolio decisions while adhering to investment guidelines, risk parameters, and performance targets.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Construct portfolios and lead on formulating asset allocation decisions</li><li>Manage several strategies with different risk/return mandates</li><li>Conduct cross-asset research with an emphasis on stock selection</li><li>Develop risk management strategies to protect client assets and ensure</li><li>portfolio stability and compliance</li><li>Assess investment performance and report to findings to the Chief Investment Officer</li><li>Perform financial forecasting to run scenario analysis and stress testing</li><li>Investment strategy</li><li>Discretionary Portfolio Management (DPM)</li><li>Fund Management</li><li>Portfolio strategy development</li><li>Portfolio risk management &amp; compliance</li><li>Investment performance</li></ul><p><br><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Deep knowledge of global financial markets, asset classes, and investment vehicles to drive portfolio performance and navigate market</li><li>Ability to develop and implement investment strategies that align with the firm’s goals and targets</li><li>Strong ability to analyze investment performance and trends</li><li>Familiarity with portfolio management tools (e.g., Blackrock Aladdin)</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive&nbsp;</p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion)&nbsp;</p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos&nbsp;</strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills.&nbsp;You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.&nbsp;</p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and&nbsp;</li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey.&nbsp;</p><br><p>Key areas of responsibility include:&nbsp;</p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support&nbsp;</li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities&nbsp;</li><li>Programme administration support and services&nbsp;</li><li>Collaboration with Academic skills support&nbsp;</li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable.&nbsp;</li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable.&nbsp;</li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team&nbsp;(Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic&nbsp;</li><li>Colleagues in UK campus – including Academic Services, Colleges&nbsp;and central PS teams, Disability Services</li><li>External partners –&nbsp;including&nbsp;regional government agencies, regulatory bodies, educational and health-related organisations.&nbsp;</li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications:&nbsp;</strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong>&nbsp;<strong>on our website</strong><strong>.</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;The Client Service Manager is responsible for ensuring that they meet their objectives, which includes but is not limited to effective post trade query resolution, client relationship management and maintaining high service standards for custody clients.</span></p><br><br> <p><span>• &nbsp; &nbsp;The role’s principal responsibility is to actively manage and maintain a strong level of satisfaction among the most important clients within Securities Services. The client base includes some of the largest global financial institutions which have extremely exacting standards and expect global best levels of client service. &nbsp;The jobholder’s responsibility is to understand these requirements and ensure they are delivered consistently to a high standard. &nbsp;The Candidate will also interact strongly with other Business Account Manager’s (BAMs) globally and regionally to exchange ideas and maintain uniformity across regions. &nbsp;</span></p><br><br> <p><span>• &nbsp; &nbsp;The role requires an in-depth understanding of each client’s business model, based on sound industry experience coupled with analysis of the client’s individual needs. &nbsp;Collaboration and co-operation are hallmarks of success as the jobholder often needs to bring together multiple internal parties such as regional and country heads of SS, Operations, Product Management, Financial Institutions, as well as external entities, to find innovative solutions to complex, often multi-market requirements. &nbsp;</span></p><br><br> <p><span>• &nbsp; &nbsp;Success factors will include client satisfaction which is a key factor in retaining &amp; expanding existing SS relationships.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>High Level Objectives</strong></span><br><span>• &nbsp; &nbsp;To deliver the right level of client service and advice to Financing, Securities Services clients in all interactions for their Post Trade transactional enquiries, complaints, and other service-related issues based on the client tiering model.</span><br><span>• &nbsp; &nbsp;Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.</span><br><span>• &nbsp; &nbsp;Deliver excellent service against agreed service standards and in line with client satisfaction criteria.</span><br><span>• &nbsp; &nbsp;As an internal voice of client, work together with other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.</span><br><span>• &nbsp; &nbsp;Foster long lasting relationships and rapport with premier clients at the transactional / operational level.</span><br><span>• &nbsp; &nbsp;Identify opportunities for service improvement based on useful metrics and demonstrate results</span><br><span>• &nbsp; &nbsp;Manage existing/strategic clients to maximize client satisfaction and contribute to the client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. Sales and/or SSO participation if needed).</span><br><span>• &nbsp; &nbsp;Manages Client Due Diligence Questionnaires and Visit and Service Review Meetings. Prepares MIS and KPI reporting for Client reviews. Delivers timely Call Reports post Client visits.</span><br><span>• &nbsp; &nbsp;Plays a co-ordination role where communication with local regulators and market players for the market issues may impact clients</span><br><span>• &nbsp; &nbsp;Plays a co-ordination role for account opening, closing and general account maintenance</span><br><span>• &nbsp; &nbsp;Build trusted partnerships with clients at the daily transactional / operational level</span></p><br><br> <br><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Works closely across the bank to ensure best in class &amp; quality services are being provided to the Banks clients.</span><br><span>• &nbsp; &nbsp;Ensures consistent levels of service are provided to clients.</span><br><span>• &nbsp; &nbsp;Thorough understanding of clients and ability to deliver in challenging situations.</span><br><span>• &nbsp; &nbsp;Build strong relationship and trust with clients.&nbsp;</span><br><span>• &nbsp; &nbsp;Client retention focused.&nbsp;</span><br><span>• &nbsp; &nbsp;To deliver the right level of client service and guidance to Financing, Securities Services clients in all interactions for their Post Trade transactional enquiries complaints, and other service-related issues based on the client tiering model. Delivering Service excellence to all clients across all products, whilst remaining risk aware with execution.</span></p><br><br> <p><span><strong>Business</strong></span><br><span>• &nbsp; &nbsp;Identifies opportunities for growth from existing business and for referrals&nbsp;</span><br><span>• &nbsp; &nbsp;Adds value to client relationships by developing MI, enabling clients to enhance their own efficiency and interaction with SCB with self-help tools.</span><br><span>• &nbsp; &nbsp;Responsible for serving as primary contact person for clients and internal staff for advice, client enquiries, complaints and any other service issues. Correct channels to be followed with client complaint handling.</span><br><span>• &nbsp; &nbsp;Perform end of day mailbox review and management &amp; reporting.</span><br><span>• &nbsp; &nbsp;Deliver excellent service against agreed service standards and in line with client satisfaction criteria.</span><br><span>• &nbsp; &nbsp;As an internal voice of client, work together with other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.</span><br><span>• &nbsp; &nbsp;Foster long lasting relationships and rapport with premier clients at the transactional / operational level.</span><br><span>• &nbsp; &nbsp;Identify opportunities for service improvement based on useful metrics and demonstrate results.</span><br><span>• &nbsp; &nbsp;Co-ordinates &amp; Trains Clients on S2B Channels. Setting up of client training sessions and co-ordinating with Implementation team where needed</span><br><span>• &nbsp; &nbsp;Client SLM ownership and co-ordination of regular updates with operations who own the content. Ensure SLM’s are kept up to date in a three-year cycle</span><br><span>• &nbsp; &nbsp;Monthly internal Management Reporting of monthly query stats, client complaints, market updates.</span></p><br><br> <br><p><span><strong>Processes</strong></span><br><span>• &nbsp; &nbsp;Ensure the provision of the highest standards of client service in response to client enquiries and complaints to deliver best in class client service.</span><br><span>• &nbsp; &nbsp;Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made.</span><br><span>• &nbsp; &nbsp;Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities.</span><br><span>• &nbsp; &nbsp;Proactive client engagement and regular “pulse checks” for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients’ need end-to-end, questionnaires completion, RFP, etc.</span><br><span>• &nbsp; &nbsp;Maintain a professional and positive SCB image through all interactions with clients.</span><br><span>• &nbsp; &nbsp;Assist in implementation of service and efficiency improvement initiatives in Securities Services and facilitate transfer of best practice.</span></p><br><br> <p><span><strong>People &amp; Talent</strong></span><br><span>• &nbsp; &nbsp;Execute team operating standards set out by the Client Service Cluster Team Leader to ensure highest standards of service execution and related client communication.</span><br><span>• &nbsp; &nbsp;Ensuring participation of training modules and track training completion</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Full awareness of the Bank’s risk management approach.</span><br><span>• &nbsp; &nbsp;Thematic analysis and review of client issues and complaints to identify root causes and remediation actions.</span><br><span>• &nbsp; &nbsp;Uphold highest level of code of conduct to ensure full compliance with regulations, policies, and procedures.</span><br><span>• &nbsp; &nbsp;No exception to completing mandatory trainings timely.</span><br><span>• &nbsp; &nbsp;Comply with Operational Risk Framework set out for Client Service including but not limited to client identification, complaints, and enquiry handling.</span><br><span>• &nbsp; &nbsp;Comply with applicable Money Laundering Prevention Procedures and, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager.</span><br><span>• &nbsp; &nbsp;Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.</span></p><br><br> <p><span><strong>Governance</strong></span><br><span>• &nbsp; &nbsp;Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role</span></p><br><br> <br><p><span><strong>Regulatory &amp; Business Conduct</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <p><span><strong>Key stakeholders</strong></span><br><span>• &nbsp; &nbsp;Closely liaises with internal technology and operations teams to define common standards to adopt in managing the operational relationship with clients, under the auspices of the overall client management model.&nbsp;</span><br><span>• &nbsp; &nbsp;Works closely with Sales and Product Management to ensure seamless integration of clients post onboarding.</span><br><span>• &nbsp; &nbsp;Facilitates client meetings with clients.</span><br><span>• &nbsp; &nbsp;Will also have an instrumental role in ensuring positive and effective co-ordination and timely communication with internal business and support functions such as FI Coverage, Risk Mgt, Compliance, Legal, Finance, Communications as well as the in-country senior management team.</span></p><br><br> <p><span><strong>Other Responsibilities</strong></span><br><span>• &nbsp; &nbsp;Embed Here for good and Group’s brand and values in UAE, Client Solutions; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Capital Market Industry Knowledge&nbsp;</span><br><span>• &nbsp; &nbsp;Securities Services Product&nbsp;</span><br><span>• &nbsp; &nbsp;Securities Services Process&nbsp;</span><br><span>• &nbsp; &nbsp;Client Services Skill&nbsp;</span><br><span>• &nbsp; &nbsp;Communication Skill&nbsp;</span><br><span>• &nbsp; &nbsp;Presentation Skill&nbsp;</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Bachelor’s degree or above</span><br><span>• &nbsp; &nbsp;Good communication skills</span><br><span>• &nbsp; &nbsp;Minimum 2-3 years client services experience in Securities Services with proficient product / process knowledge within securities services</span><br><span>• &nbsp; &nbsp;Organised with attention to detail</span><br><span>• &nbsp; &nbsp;Client focused and willing to go beyond expectations</span><br><span>• &nbsp; &nbsp;Ability to articulate well with all people at different levels</span><br><span>• &nbsp; &nbsp;Good analytical skills</span><br><span>• &nbsp; &nbsp;Ability to inspire trust and confidence in clients creating credibility</span><br><span>• &nbsp; &nbsp;Effective interpersonal and communication (including questioning) skills</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Head Mermaid Diver, Lost World</span></span></span>&nbsp;<br><span><span>(<span>20439</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br><p><span><strong>About The Role&nbsp;</strong></span></p><br> <p><span>A skilled and experienced Mermaid performer and operational leader responsible for the overall performance, development, and success of the Mermaid program.The Head Mermaid leads the Mermaid team, maintains high colleague engagement and a positive team culture, supports daily&nbsp;deployment, coordinates training and safety readiness, and ensures that all Mermaid experiences are delivered safely,professionally, and in line with Atlantis guest experience standards.The role is responsible for supporting program growth through show quality, team development, operational structure,resource planning, dry revenue opportunities, special events, and continuous improvement. The Head Mermaid is expected to&nbsp;remain an active performer when required while also carrying program leadership, administrative, training, and operational&nbsp;responsibilities.&nbsp;All duties, assignments, schedules, show participation, dry activities, training blocks, administrative responsibilities, and&nbsp;ownership areas are subject to change based on the needs of the business.</span></p><br> <p><span><strong>Key Duties and Responsiblities&nbsp;</strong></span></p><br> <ul> <li><span>Leads and develops the Mermaid team, setting the standard for professionalism, safety, performance quality, guest</span></li> <li><span>interaction, and positive team culture.</span></li> <li><span>Acts as the operational leader and ambassador for the Mermaid program.</span></li> <li><span>Oversee the choreography for all mermaid shows, meet-and-greets, and children’s parties.</span></li> <li><span>Ensures high standards of choreography are consistently upheld across all performances and guest interactions.</span></li> <li><span>Regularly reviews and refreshes show content and guest experiences to keep them engaging and innovative.</span></li> <li><span>Conducts monthly one-on-one sessions or performance check-ins with Mermaid team members to provide feedback,&nbsp;identify development needs, and support professional growth.</span></li> <li><span>Organises or supports training programs, safety drills, emergency preparedness exercises, rehearsals, show reviews, and&nbsp;skill-development sessions.</span></li> <li><span>Supports recruitment, onboarding, succession planning, and development pathways for Mermaid Trainees, Mermaids, and Senior Mermaids.</span></li> <li><span>Supports management in assessing role readiness, performance, conduct, culture fit, and progression using formal and fair&nbsp;assessment criteria.&nbsp;</span></li> <li><span>Prepares and manages the daily schedule for mermaid shows and guest interactions.</span></li> <li><span>Leads the daily mermaid team briefing each morning.</span></li> <li><span>Reports any equipment issues to management in a timely manner.</span></li> <li><span>Provides recommendations on the purchase of new equipment, such as mermaid tails.</span></li> <li><span>Learns and effectively utilises Atlantis business systems as required, including rostering, procurement, and ordering systems such as COUPA.</span></li> <li><span>Maintains professional relationships with mermaid equipment suppliers.</span></li> <li><span>Monitors and maintains adequate stock levels of consumables, including makeup and hair products.</span></li> <li><span>Advises on appropriate props for use in mermaid shows and guest interactions.</span></li> <li><span>Supports the development of new guest experiences, dry activations, special events, Dolphin Meet and Greet, Shark Lagoon&nbsp;activations, photo opportunities, private experiences, and other revenue-generating programs.</span></li> <li><span>Ensures the highest standards of safety, performance quality, guest satisfaction, brand representation, and operational&nbsp;consistency.</span></li> <li><span>Drives continuous improvement and innovation within the Mermaid program.</span></li> <li><span>Perform as a mermaid in underwater shows, meet-and-greets, and themed events, promotional activities, and&nbsp;special events as required.</span></li> <li><span>Swim gracefully in a mermaid tail while executing choreographed routines or improvisational movements.</span></li> <li><span>Participate in rehearsals, costume fittings, and promotional activities.</span></li> <li><span>Maintain physical fitness and water safety proficiency.</span></li> <li><span>Follow safety procedures and emergency protocols as instructed by staff or Dive Safety Officer.</span></li> <li><span>Follows all policies and procedures set in the Atlantis Dubai Dive Operations Manual</span></li> <li><span>Assist in the care, maintenance, and cleaning of mermaid costumes and equipment.</span></li> <li><span>Logs and reports all equipment malfunctions to supervisor immediately.</span></li> <li><span>Maintains dive logs and records of own dives.</span></li> <li><span>Ensures a complete understanding and adheres to policies of all division / department policies.</span></li> <li><span>Maintains a safe, secure, and healthy work environment for both people and animals.</span></li> <li><span>Attend meetings and trainings as requested and required.</span></li> <li><span>Maintains a sound knowledge of the Company’s facilities and related services.</span></li> <li><span>Maintains confidentiality of information always received.</span></li> <li><span>Performs other reasonable duties throughout the division as requested by management and based on the needs of the business.</span></li> </ul> <p><strong><span>About You&nbsp;</span></strong></p><br> <ul> <li><span>Minimum 5 years of relevant experience in Mermaid performance, aquatic performance, freediving, synchronized swimming, diving, dance, theatre, guest entertainment, character performance, or comparable guest-facing performance experience required.</span></li> <li><span>Minimum 2 years of management, supervisory, team leadership, training, coaching, or program leadership experience required.</span></li> <li><span>Demonstrated experience leading or coordinating a team, training program, show operation, guest-facing program, or comparable performance-based operation required.</span></li> <li><span>Instructor-level certification in Mermaid, Freediving, or an equivalent relevant discipline is preferred. If the Head Mermaid is&nbsp;required to deliver formal Mermaid or freediving training, the colleague must obtain the required instructor-level certification&nbsp;within an agreed timeframe, based on the needs of the business.</span></li> <li><span>Recognized Mermaid certification required.</span></li> <li><span>Must successfully complete annual departmental swim test</span></li> <li><span>Must have the ability to hold breath underwater for extended periods.</span></li> <li><span>Comfortable performing in front of large crowds and engaging with children and adults.</span></li> <li><span>Ability to swim and perform underwater for extended periods in varying water temperatures.</span></li> <li><span>Endurance for repetitive movements, extended periods in costume, and extended periods in Mermaid tail or performance&nbsp;costume.</span></li> <li><span>Must pass annual dive medical or required fitness assessment.</span></li> <li><span>Ability to lift or carry costume elements or equipment up to [e.g., 25 lbs.].</span></li> <li><span>Ability to wear and swim in a monofin or mermaid tail for extended periods.</span></li> <li><span>CPR, First Aid, and Rescue training (or willingness to obtain).</span></li> <li><span>Flexible schedule including weekends, holidays, evenings, and private events, and special activations.</span></li> <li><span>Positive attitude and strong work ethics.</span></li> <li><span>Must be able to speak English confidently and clearly when delivering guest-facing programs, shows, meet-and-greets, photo opportunities, dry activations, safety briefings, and colleague communication.</span></li> <li><span>Must be comfortable performing assigned duties in close proximity to all animals in our collection</span>.</li> <li><span>Demonstrates mature, responsible, and professional behavior in duties.</span></li> <li><span>Able to receive, apply, and deliver feedback related to show quality, guest interaction, safety, teamwork, performance&nbsp;standards, and professional conduct.</span></li> <li><span>Ability to use or learn Atlantis business systems required for rostering, procurement, ordering, record keeping, and operational administration.</span> </li> </ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job HSE &amp; Chemistry Manager <p>1. JOB DETAILS: </p><br> <p>Position Title: HSE &amp; Chemistry Manager </p><br> <p>Reports to: General Manager </p><br> <p>Department: HSE &amp; Chemistry </p><br> <p>Function: Health, Safety, Environment and Chemistry </p><br> <p>Grade: L1 - 17 </p><br> <p>2. JOB PURPOSE: </p><br> <p>To ensure compliance with health, safety, and environmental regulations and standards in all </p><br> <p>operations and maintenance of the power and desalination plant. Responsible for planning, creating, </p><br> <p>implementing, and maintaining health and safety programs to prevent risks, and assure the highest </p><br> <p>possible degree of safeguard for all employees at the power plant. Assuring compliance with all </p><br> <p>applicable health and safety regulations and standards. </p><br> <p>3. KEY ACCOUNTABILITIES: </p><br> <p> Organizes, plans, coordinates, harmonizes, and supervises the objectives and activities regarding </p><br> <p>Health, Safety, Security, Environmental Aspects, Procedures, Training, implementation of the </p><br> <p>Health &amp; Safety Systems and audits, etc. necessary for the correct functioning of the operation </p><br> <p>and maintenance company in the plant, with the purpose of guaranteeing the performance of the </p><br> <p>company and the integrity of its workers. </p><br> <p> Plans, implements, and coordinates programs to reduce or eliminate occupational injuries, </p><br> <p>illnesses, deaths, and financial losses; </p><br> <p> Support the Top Management in the Health &amp; Safety Policy and Guidance issue; </p><br> <p> Provide communication to the company concerning accidents/near misses and any health and </p><br> <p>safety issues that cannot be resolved or require further approval; </p><br> <p> Monitory effective implementation of appropriate health, safety, and environment procedures and </p><br> <p>provide updates in line with the changes in legislation and company Directives; </p><br> <p> Identifies and appraises conditions that could produce accidents and financial losses and </p><br> <p>evaluates the potential extent of injuries resulting from accidents; </p><br> <p> Interface with plant personnel to address safety or environmental concerns or violations; </p><br> <p> Conducts or directs research studies to identify hazards and evaluate loss producing potential of </p><br> <p>a given system, operation, or process; </p><br> <p> Develop accident-prevention and loss-control systems and programs for incorporation into the </p><br> <p>operational policies of the organization; </p><br> <p> Oversee site facilities program to facilitate the development and implementation of facilities safety </p><br> <p>and health improvement plans to enhance compliance and improve safety and health </p><br> <p>performance; </p><br> <p> Built and maintained strong relationships within the plants and the larger HSE organization; </p><br> <p> Main point of contact for third-party management system audits with responsible for responding to </p><br> <p>audit findings; </p><br> <p> Create and manage the budget of HSE &amp; Chemistry;</p><br> <p>1. Health and Safety: </p><br> <p> Organises, monitors and follows up on the implementation of the Health and Safety System. </p><br> <p>Elaborates, updates and implements the annual Health &amp; Safety Action Plan in the plant; </p><br> <p> Organizes reviews and audits of the activities in the plant of the company in order to verify if they </p><br> <p>comply with the Procedures and Regulations established in the Health and Safety Policies and&nbsp;Procedures</p><br> <p> Publishes reports, corrective and preventative corrections and recommendations as well as their&nbsp;implementation</p><br> <p> Informs the General Manager and the Plant Management on any weaknesses and shortcomings </p><br> <p>detected in the company and on the sites in regard to Health and Safety</p><br> <p> Analyses the incidents and accidents that occur in each plant and proposes corrective and&nbsp;preventative actions/measures.</p><br> <p>2. Environmental Management: </p><br> <p> Coordinates and verifies that the plant operated by TTEOM in U.A.E. comply with their obligations&nbsp;in matters of operations, maintenance, construction, Health and Safety and site security as&nbsp;specified by the Local Environmental Legislation through the respective project and operation&nbsp;permits and authorizations;</p><br> <p> Supervises and reviews the environmental monitoring reports in order to organize and support&nbsp;internal and external reviews and audits</p><br> <p> Implement programs to minimize environmental impact and improve resources efficiency</p><br> <p> Ensure proper handling, storage, transportations, and disposal of hazardous and chemical&nbsp;wastes.</p><br> <p>3. Training: </p><br> <p> Together with the Plant Operations and Maintenance Managers and Plant HSE Officers,&nbsp;elaborates the yearly HSE related Training Plan and organizes its implementation and follow up&nbsp;through HR &amp; Administration department</p><br> <p> Reports and distributes publications of new Legislation, Norms and Standards in the company&nbsp;and organizes adequate information and training sessions regarding these topics for all involved&nbsp;parties including contractors and sub-contractors;</p><br> <p> As a representative of TTEOM U.A.E., participates and collaborates in the different networking&nbsp;groups for the review of official Norms and Standards.</p><br> <p> Identifies any deficiencies in the compliance of the local legislation and official norms and&nbsp;standards in relation to the operation, maintenance and security of the power and desalination&nbsp;plants in U.A.E. and recommends and implements corrective and preventative actions;</p><br> <p> Defines the necessary Training Courses that the company's operations and maintenance staff&nbsp;must have followed as well as their contractors' related Health, Safety and Environment&nbsp;operations and maintenance activities, as part of the Annual Training Program.</p><br> <p>4. Procedures: </p><br> <p> Systematically updates and improves the procedures that are necessary for daily operations and&nbsp;technical activities as they occur in the plants;</p><br> <p> Coordinates the internal work groups that are responsible for the review, update and approval of&nbsp;the new procedures</p><br> <p> Updates the existing procedures on a regular basis; </p><br> <p> Reviews and updates information and guidelines in the HSE Policies and Manuals; </p><br> <p> Organizes emergency response, evacuation or emergency drills in coordination with the local&nbsp;plant management and emergency personnel.</p><br> <p>5. Additional Responsibilities </p><br> <p> Lead internal and external HSE &amp; Chemistry audits; </p><br> <p> Monitors and organizes the follow up of the different review and audit reports (lender, owner,&nbsp;insurance)</p><br> <p> Organizes and follows up with the Health &amp; Safety Committee, compiles reports and makes&nbsp;recommendations in the different plants</p><br> <p> Supports and provides expertise to the Plant Management Teams as requested;</p><br> <p> Maintains confidentiality of all information available to the position. </p><br> <p>6. Accountabilities in Chemistry: </p><br> <p> Oversee the management of all chemical treatments and quality controls in the plant, plans and </p><br> <p>manages the chemical and sampling activities in an economic and cost-effective manner. </p><br> <p> Supervises the quality control on the produced water in accordance with existing regulations. </p><br> <p> Ensures all chemical and environmental safety aspects are complied with. </p><br> <p> Member of the Plant Safety Committee participates in the deliberations, safety tours and safety&nbsp;authorizations.</p><br> <p> Participates in the preparation of section budget. </p><br> <p> Submits mandatory technical reports to higher authorities and regulatory agencies. Interfaces and </p><br> <p>maintains positive relations with Governmental Regulating Agencies&nbsp;</p><br> <p> Ensures demineralization, potable water, boiler, condensate and cooling water quality testing and&nbsp;makes corrections to the process as necessary. Chemical handling is required;</p><br> <p> Ensures appropriate technical and quality standards exist for all laboratory and sampling activities&nbsp;for water mainly and fuel as required</p><br> <p> Ensures technical input into Planned Maintenance Scopes (shutdowns) for assigned areas and&nbsp;ensures field leadership to Contractor Technicians when required during shutdowns;</p><br> <p> Ensures opportunities to improve plant chemistry and water management performance are&nbsp;identified, planned and executed</p><br> <p> Obtains and disseminates current intelligence on the relevant industrial Best Practices pertaining&nbsp;to assigned equipment areas;</p><br> <p> Recommends Operating and Maintenance Procedures, with focus on Safety and Environmental&nbsp;aspects;</p><br> <p> Develops and identifies opportunities for improvement of water treatment and boiler chemistry&nbsp;standards</p><br> <p> Participates and shares information with other Plants in the Region; </p><br> <p> Carries out and represents TTEOM in Environmental and Water Treatment/Chemistry Audits; </p><br> <p> Ensures Inspection and performance monitoring of water treatment plant for demineralization of&nbsp;water.</p><br> <p> Performs any other relevant duties as required by the GM; </p><br> <p> Housekeeping of the facilities; </p><br> <p> Identifies operation trends, provides analysis of root cause and implements corrective actions to&nbsp;provide continuous improvement to the operation</p><br> <p> Other duties as assigned. </p><br> <p>7. Build skill: </p><br> <p> Coach the Team Leaders and Teams on: - Safe work behaviours; - HSE incident and accident investigation, analysis, reporting and remediation techniques; - Techniques to deliver effective safe-start meetings, on-the-job HSE coaching interactions,compliance with TOTAL Golden Rules and mobile equipment safety requirements;</p><br> <p> Develop the Emergency Coordinators (EC) to be effective Leaders and to deliver a step up in </p><br> <p>Area Performance; </p><br> <p> Support the management to lead the Department to a new level of HSE capability; </p><br> <p> Advise the leadership on ways to: - Change behaviours within the workforce to engender high levels of HSE awareness; - Set stretching HSE goals and improvement targets; - Engage the teams and build enthusiasm and commitment for HSE; - Create milestones and celebrate accomplishments; </p><br> <p> Implement Departmental systems to drive excellence in HSE performance and to support&nbsp;the changes in attitude and behaviour: - Advise the leadership on ways to establish and enhance the Unit's HSE Systems.&nbsp;</p><br> <p> Execute&nbsp;the changes: - Design and execute a program of preventative measures to drive improvements in HSE&nbsp;performance: - Evaluate HSE Programs (observe, inspect, evaluate) and Systems.</p><br> <p>Implement and roll out new HSE Procedures; </p><br> <p> Administers the Departmental HSE System to ensure compliance and to drive continuous </p><br> <p>improvement: - Analyse HSE data, report progress against Departmental HSE Objectives. Deliver clear, </p><br> <p>actionable HSE reports and improvement recommendations; - Track action items and highlight outstanding items still needing to be closed off (i.e. weekly&nbsp;workplace inspection / HSE tours)</p><br> <p> Delivers technical advice and services to enable high standards of HSE and delivers </p><br> <p>continuous improvement: - Advises on HSE Legislation and standards and their application in the workplace; - Delivers technical and compliance advice to staff, management and project teams. Advises&nbsp;on ways to identify and control risks and respond to queries; - Responds effectively to non-routine and emergency HSE issues, including workplace&nbsp;incidents and injuries; - Recommends ways to develop and improve HSE Policies and Procedures, contributes to the&nbsp;development of HSE Practices across the Plant; - Aligns departmental HSE Policies and Practices with TTEOM HSE requirements and with&nbsp;other Departments; - Facilitates HSE dispute resolution.</p><br> <p>4. HEALTH &amp; SAFETY: </p><br> <p> The Job Holder will be based at Al Taweelah A1 Power and Desalination Plant </p><br> <p> The Job Holder will work in a controlled hazardous environment. </p><br> <p>Work Levels and Conditions and Risks: </p><br> <p> Work Level 1: the tasks that he/she performs as part of their daily work activities do not&nbsp;represent a risk to their integrity and physical integrity (e.g. working in zones with high</p><br> <p>temperatures or with permanent increased noise levels); </p><br> <p> Work Level 2: the tasks that he/she performs as part of their daily work activities represent a risk&nbsp;of medium-sized and with temporary consequences like blows, falls, etc.;</p><br> <p> Work Level 3: the tasks that he/she performs as part of their daily work activities represent a risk&nbsp;of accidents of medium-sized kind that can generate permanent consequences (burns,&nbsp;mutilations, irreversible wounds);</p><br> <p> Work Level 4: the tasks that he/she performs as part of their daily work activities represent risks&nbsp;and are controlled by means of procedures, supervision, safety devices and HSE Teams in such&nbsp;a way that its non-observance that could lead to a serious accident of even death.</p><br> <p> Work Level 5: the tasks that he/she performs as part of their daily work activities represent a high&nbsp;risk for their physical integrity. This job is classified according to International Safety Regulations&nbsp;as a high risk level job.</p><br> <p>7. COMMUNICATION AND WORKING RELATIONSHIPS: </p><br> <p>The Job Holder will work and communicate with: </p><br> <p> Internal: Head of Chemistry, Head of Safety, Control Room Operators, Shift Engineers, </p><br> <p>Operations Manager, Maintenance Department, Local Operators, EHS Officer, Supply Chain &amp;&nbsp;ICT, and HR &amp; Administration departments.</p><br> <p> External: Contractors' operational staff. Regulatory agencies like RSB, EWEC, TAQA, Local </p><br> <p>Authorities and the Ministry of Health, Environment and Climate Affairs, other Taweelah plants </p><br> <p>(TAW-A &amp; TAW B), Shared Facilities Companies (SFCO), TOTAL and ENGIE.</p><br> <p>8. JOB ACCOUNTABILITY: </p><br> <p>Responds/acts upon the General Manager 's supervision and direction. </p><br> <p> Identifies and recognizes hazardous situations in order to assess and evaluate them and to&nbsp;realize the necessary recommendations and reports to rectify them;</p><br> <p> Integrates being part of and coordinates a workgroup in order to improve HSE &amp; Chemistry&nbsp;during operations and maintenance activities within the company;</p><br> <p> Handles interpersonal relations:&nbsp;Transmits and receives the necessary information for the execution of the company's O&amp;M&nbsp;activities: leadership, dynamism and motivation;</p><br> <p> Has the capacity to express the company's O&amp;M activities into procedures necessary for the&nbsp;operation and maintenance of the power and desalination plants operated by TTEOM;</p><br> <p> Coordinates and organizes that all plant in U.A.E. comply with their obligations in matters of&nbsp;operations, maintenance, construction, Health and Safety and Site Security as specified by the&nbsp;Local Environmental Legislation and the Ministry of Environmental and Climatology Affairs&nbsp;(MECA) through the respective project and operation permits and authorizations. Working in a&nbsp;team and under (time) stress.</p><br> <p>Teamwork: </p><br> <p> Consistently acknowledges and appreciates each team member's contributions; </p><br> <p> Effectively utilizes each team member to his/her fullest potential; </p><br> <p> Motivates the team to work together in the most efficient manner; </p><br> <p> Keeps track of lessons learned and shares those lessons with team members; </p><br> <p> Mitigates team conflict and communication problems; </p><br> <p> Suggests areas for improvement in internal processes along with possible solutions; </p><br> <p> Encourages the more junior innovators to take responsibility for their development within the&nbsp;company;</p><br> <p> Completes with and helps to enforce Standard Policies and Procedures; </p><br> <p> Continually seeks opportunities to increase internal client satisfaction and deepen client&nbsp;relationships;</p><br> <p> Initiates and implements improvements in all areas of the scope, within the budget provided; </p><br> <p> Identifies opportunities for improvement and makes constructive suggestions for change. </p><br> <p>Client Management: </p><br> <p> Execute the day-to-day Safety section activities </p><br> <p> Manages internal and external clients'/supplier's expectations, claims and issues to meet&nbsp;personal and company objectives</p><br> <p>10. QUALIFICATIONS, EXPERIENCE AND SKILLS: </p><br> <p>Essential Qualifications: </p><br> <p> Bachelor's degree in Health, Safety or Environmental Engineering, Occupational Health and/or&nbsp;Chemistry, OR any equivalent combination of experience and/or education from which&nbsp;comparable knowledge, skills and abilities have been achieved.</p><br> <p> NEBOSH or equivalent certification.</p><br> <p>b. Technical skills: </p><br> <p> Computer literate: a high degree of business computing applications such as databases, word&nbsp;processors and spreadsheets, etc.;</p><br> <p> Deep knowledge and understanding of the HSE Systems used in an Industrial Power Plant. </p><br> <p>Understanding of UAE HSE Law, HSE Policies and management procedures; </p><br> <p> Thorough knowledge of international standards for management of Health, Safety, Environment&nbsp;and Risk such as OSHA (USA), NFPA, ISO 14001 and OHSAS 18000.</p><br> <br> <br> </div>

الهدف الوظيفي:<br><br>تنفيذ أنشطة قسم التنسيق والمتابعة القانونية في جهاز أبوظبي للمحاسبة (ADAA)، بما في ذلك المراجعة القانونية لتقارير المخالفات، وتقديم المشورة القانونية عند الإحالة إما إلى النيابة العامة أو الجهة المعنية الخاضعة للتدقيق للتوصية بفرض، تخفيف، أو العفو عن العقوبة، وضمان إجراء الأنشطة بما يتوافق مع القوانين واللوائح المعمول بها في دولة الإمارات العربية المتحدة (UAE).<br><br>المهام والمسؤوليات (Key Responsibilities/Duties)<br><br>أ. الاستراتيجية والتخطيط<br><br>المساهمة في تطوير وتنفيذ وتحديث السياسات اليدوية المتعلقة بالقسم، وأدلة الإجراءات، وتفويض السلطة، وأدلة مستخدمي الأنظمة والنماذج القياسية، وضمان التوافق مع سياسات وإجراءات ADAA الشاملة. المساهمة في تطوير وتنفيذ وتحديث الخطط الاستراتيجية والميزانية والمشتريات والخطط التشغيلية للأقسام وضمان التوافق مع استراتيجية وأهداف الإدارة والقطاع، ورسالة ورؤية ADAA. المساعدة في تطوير مؤشرات الأداء الرئيسية (KPIs) للقسم وضمان تحقيق مؤشرات الأداء الفردية لتحسين الكفاءة والفعالية. <br><br>ب. العمليات<br><br>تنفيذ إجراءات جمع المعلومات المتعلقة بمراسلات السلطات الإدارية والقضائية. تقديم الدعم لعمل التحقيق الذي يقوم به قسم جمع المعلومات وتقديم الرأي القانوني بشأن التوصيات المتعلقة بالتحقيق الإداري وعمليات الفحص الخاص. تقديم توصيات بشأن مخرجات الفحص الخاص. المساهمة في عمل التحقيق وتقديم الرأي القانوني بشأن التوصيات المناسبة حول مواضيع التحقيق. التنسيق مع الجهة الحكومية ذات الصلة بشأن المسائل القانونية المتعلقة بأعمال قطاع النزاهة ومكافحة الفساد (IACS). مراجعة النتائج والتوصيات المقدمة من فريق التحقيق والفحص قبل إصدارها إلى الجهة القضائية لاتخاذ الإجراء المناسب، والتأكد من أن النتائج والتوصيات مدعومة جيداً بأدلة كافية ومناسبة وأن الأساس المنطقي للإجراءات التصحيحية، الوقائية، و/أو الاستباقية سليم. التنسيق مع هيئات إنفاذ القانون الأخرى لفرض صلاحيات القطاع. مراجعة مذكرة الإجراءات المتعلقة بالفحص (EAM) أو مذكرة الإجراءات المتعلقة بالتحقيق (IAM)، والأدلة الداعمة، والتأكد من أن النتائج والتوصيات تتوافق مع القواعد واللوائح والقوانين المعمول بها في أبوظبي. نشر EAM أو IAM إلى المدير العام لقطاع النزاهة ومكافحة الفساد لاتخاذ الإجراء المناسب. مراجعة المذكرة المؤقتة/النهائية التي أعدها فريق التحقيقات والتي تحتوي على الظروف والحقائق المحيطة بالفعل غير القانوني للتأكد من أنها تستند إلى الأدلة والمعلومات التي تم جمعها ومدعومة بها جيداً. توزيع المذكرة المؤقتة أو النهائية إلى السلطة القضائية ذات الصلة لاتخاذ قرار مستقل بشأن ما إذا كان قد حدث عمل انتقامي أو رد فعل انتقامي. تطوير توصيات مناسبة بشأن عمل الفحص الخاص. متابعة القضايا التي يتم تحويلها إلى المحكمة والنيابة العامة. إعداد التقارير التي تتضمن التوصيات القانونية، الاتهام، والتكييف القانوني فيما يتعلق بالبلاغات. <br><br>ج. إدارة وتطوير المواهب<br><br>ضمان إكمال التدريبات المطلوبة وبرامج الشهادات من أجل مواكبة متطلبات الوظيفة وضمان التحسين المستمر للأداء. الحصول على تقييمات الأداء في الوقت المناسب لمراجعة الأداء نصف السنوية والسنوية وضمان تحقيق مؤشرات الأداء المحددة. البقاء على اطلاع بالمعلومات المحدثة ذات الصلة بالدور لضمان تحقيق مستوى الأداء القياسي. المساهمة في نشر/مشاركة المعرفة لبناء القدرات الداخلية للفريق وتعظيم أدائهم الفعال. المساهمة في تطوير الموظفين المواطنين بما يتماشى مع أهداف الجهاز واستراتيجية التوطين. <br><br>د. الشؤون المؤسسية<br><br>ضمان الالتزام والامتثال لجميع سياسات وإجراءات ومبادئ توجيهية ADAA المؤسسية (الموارد البشرية، تقنية المعلومات، المشتريات، المالية، الصحة والسلامة، إلخ). إعداد المراسلات المتعلقة بالقسم مثل رسائل البريد الإلكتروني والمذكرات والرسائل لضمان الاحترافية واكتمال ودقة المعلومات. الاحتفاظ بالوثائق وحفظ السجلات المادية والإلكترونية المتعلقة بالقسم وحمايتها وأرشفتها وفقاً للسياسات والإجراءات ذات الصلة. الرد على أي استفسارات متعلقة بالقسم وتقديم الدعم المطلوب لوحدات ADAA التنظيمية والموظفين ذوي الصلة عند الحاجة. استخدام التقنيات ذات الصلة المستخدمة داخل الجهاز لتحسين كفاءة العمل. إظهار الامتثال لقيم الجهاز ومدونة قواعد السلوك والأخلاقيات في جميع الأوقات لدعم تأسيس ثقافة موجهة بالقيم داخل الهيئة. المساهمة في تحديد فرص التحسين المستمر واستدامة الأنظمة والعمليات والممارسات مع الأخذ في الاعتبار المعايير العالمية، وتحسين الإنتاجية، وخفض التكاليف. المساهمة في إعداد وتقديم البيانات والتقارير في الوقت المناسب وبدقة لتلبية متطلبات القسم ومعايير الجودة. التعاون في تطبيق التشريعات والسياسات والإجراءات ذات الصلة بالصحة والسلامة، في أداء الواجبات. <br><br>هـ. عام<br><br>يجب أن يعكس مستوى الأداء المؤهل الأكاديمي، ونوع الدورات في مجال التخصص، والمستوى الوظيفي للموظف، ومستوى الإنتاجية. يجب الحصول على الشهادات الأكاديمية والمهنية المطلوبة والمعتمدة من قبل ADAA خلال الفترة المحددة وبناءً على خطة التطوير الفردية للموظف. أداء المهام والمسؤوليات بشكل مستقل ما لم يتم الحصول على موافقة أو توجيه لتفويض المهمة إلى موظفين آخرين في حالة عدم القدرة على أداء المهام والمسؤوليات. ضمان العمل الجماعي، التعاون، والتفاني في أداء الواجبات. <br><br>المتطلبات والمؤهلات (Requirements & Qualifications)<br><br>المتطلبات الدنيا:<br><br>المؤهلات الأكاديمية: درجة البكالوريوس في مجال ذي صلة، ويفضل في كلية الحقوق (القانون). الخبرة المهنية: 4 - 6 سنوات من الخبرة ذات الصلة في الأعمال التحقيقية أو القانونية. الكفاءة اللغوية: إتقان اللغتين العربية والإنجليزية.

الهدف الوظيفي<br><br>وضع تصاميم إبداعية لمجموعة واسعة من الوسائط لدعم متطلبات العمل الشاملة في جهاز أبوظبي للمحاسبة ، بما يتوافق مع سياسة وإجراءات الاتصال، وهوية العلامة التجارية ، بالإضافة إلى إرشادات اتصال حكومة أبوظبي العامة.<br><br>المسؤوليات/الواجبات الرئيسية<br><br>أ. الاستراتيجية والتخطيط<br><br> المساهمة في تطوير وتنفيذ وتحديث سياسات القسم، وأدلة الإجراءات، وتفويض الصلاحيات، وأدلة مستخدمي الأنظمة، والنماذج القياسية، وضمان<br><br>توافقها مع سياسات وإجراءات جهاز أبوظبي للمحاسبة العامة.<br><br> المساهمة في تطوير وتنفيذ وتحديث الخطط الاستراتيجية والميزانية و المشتريات والتشغيلية للقسم، بما يضمن توافقها مع استراتيجية الإدارة والقطاع أهدافها، ورسالة جهاز أبوظبي للمحاسبة ورؤيته. المساعدة في تطوير مؤشرات الأداء الرئيسية للقسم، وضمان تحقيق مؤشرات الأداء الرئيسية الفردية لتحسين الكفاءة والفعالية.<br><br>ب. العمليات <br><br> العمل على مجموعة واسعة من الحملات الإعلامية، باستخدام برامج تصميم متنوعة لتصور وتطوير تصاميم جرافيكية مبتكرة تلبي أهداف المشروع مع مراعاة حقوق الملكية الفكرية. ضمان التزام التصاميم بإرشادات جهاز أبوظبي للمحاسبة، والتعبير عن الأفكار بدقة، وترجمة التوجهات الاستراتيجية إلى تصميم عالي الجودة يتماشى مع هوية العلامة التجارية. العمل بشكل مستقل وتعاوني على مشاريع متعددة مع فريق الاتصالات الاستراتيجية،<br><br>مع الالتزام بالمواعيد النهائية وقيود الميزانية، وجدولة تنفيذ المشاريع بناءً على<br><br>حجم العمل، والذي قد يشمل تنفيذ مشاريع متعددة في وقت واحد.<br><br> تطوير الأفكار يدويًا أو باستخدام البرامج، وتنفيذ محتوى أصلي مع تحديد الاستخدام الأمثل<br><br>للألوان والنصوص وأنماط الخطوط والصور والتصميم.<br><br> إنشاء وتحديث وصيانة قواعد بيانات داخلية لجميع الأصول والموارد الإبداعية، مثل<br><br>البرامج ومواد الرسم والخطوط الخاصة والتصاميم والصور الفوتوغرافية ومحتوى الفيديو، والتي<br><br>تُستخدم لأغراض حفظ السجلات والرجوع إليها.<br><br> ابتكار مفاهيم متعددة للأنشطة المتعلقة بالحملات، مع إظهار خبرة تصميمية عميقة ومعرفة واسعة بالاتجاهات لضمان تطبيق وتنفيذ الرسومات بشكل مناسب. تحويل البيانات الإحصائية إلى رسومات بيانية ومخططات، وغالبًا ما يتم إنشاء رسوم بيانية معلوماتية (إنفوغرافيك)، مما يُسهّل فهم الأفكار المعقدة. التعاون مع فريق عمليات الإعلام لتعزيز الإبداع والتميز في الأداء والتسليم. تصميم أنواع مختلفة من الرسومات، مثل الرسوم البيانية المعلوماتية والرسوم التوضيحية، وفقًا لمتطلبات العمل وبما يتماشى مع هوية العلامة التجارية. التعاون مع موردي الطباعة للحصول على أفضل النتائج، وحضور اجتماعات ما قبل الطباعة لضمان الجودة العالية والالتزام بمعايير جهاز أبوظبي للمحاسبة. تطوير التصميم العام وتصميم الإنتاج للإعلانات والكتيبات والمجلات والتقارير المؤسسية، إلخ. تحديد وإنشاء تصاميم أصلية للمشاريع بناءً على مواصفات المنظمة واحتياجاتها ومتطلبات العمل، بالتنسيق مع الجهات المعنية، وضمان التنفيذ الفعال للمشاريع ذات الصلة. الالتزام بقانون حقوق التأليف والنشر في الدولة لحماية حقوق الملكية الفكرية وتجنب انتهاكها.<br><br>ج. إدارة المواهب وتطويرها<br><br> ضمان إتمام الدورات التدريبية وبرامج الشهادات المطلوبة لمواكبة متطلبات الوظيفة وضمان التحسين المستمر للأداء. الحصول على تقييمات الأداء في الوقت المناسب، سواءً في منتصف العام أو في العام نفسه، وضمان تحقيق مؤشرات الأداء الرئيسية المحددة. مواكبة المعلومات المُحدَّثة ذات الصلة بالوظيفة لضمان تحقيق مستوى الأداء المطلوب. المساهمة في نشر المعرفة ومشاركتها لبناء القدرات الداخلية للفريق وتعزيز أدائهم الفعال في تطوير الموظفين الاماراتين بما يتماشى مع أهداف الهيئة واستراتيجيتها للتوطين.<br><br>د. الشؤون المؤسسية<br><br> ضمان الالتزام التام بجميع سياسات وإجراءات وتوجيهات جهاز أبوظبي للمحاسبة<br><br>(الموارد البشرية، تقنية المعلومات، المشتريات، المالية، الصحة والسلامة، إلخ).<br><br> إعداد المراسلات المتعلقة بالقسم، مثل رسائل البريد الإلكتروني والمذكرات والخطابات، لضمان<br><br>الاحترافية واكتمال المعلومات ودقتها.<br><br> حفظ وتوثيق وصيانة وأرشفة السجلات المادية والإلكترونية المتعلقة بالقسم وفقًا<br><br>للسياسات والإجراءات ذات الصلة.<br><br> الرد على أي استفسارات متعلقة بالقسم وتقديم الدعم اللازم للوحدات التنظيمية والموظفين المعنيين في ،<br><br>عند الحاجة.<br><br> استخدام التقنيات ذات الصلة المستخدمة داخل جهاز أبوظبي للمحاسبة لتحسين كفاءة العمل. إظهار الالتزام بقيم جهاز أبوظبي للمحاسبة، ومدونة قواعد السلوك المهني، والأخلاقيات في جميع الأوقات، وذلك لدعم ترسيخ ثقافة قائمة على القيم داخل الهيئة. المساهمة في تحديد فرص التحسين المستمر واستدامة الأنظمة والعمليات والممارسات، مع مراعاة المعايير العالمية، وتحسين الإنتاجية، وخفض التكاليف. المساهمة في إعداد وتقديم البيانات والتقارير في الوقت المناسب وبدقة، وذلك لتلبية متطلبات الإدارة ومعايير الجودة. التعاون في تطبيق تشريعات وسياسات وإجراءات الصحة والسلامة ذات الصلة، أثناء أداء المهام.<br><br>هـ. عام<br><br> ينبغي أن يعكس مستوى الأداء المؤهل الأكاديمي، ونوع الدورات التدريبية في مجال التخصص، والمستوى الوظيفي للموظف، ومستوى الإنتاجية. يجب الحصول على الشهادات الأكاديمية والمهنية المطلوبة والمعتمدة من قبل المنظمة خلال الفترة المحددة وبناءً على خطة التطوير الفردي للموظف. أداء المهام والمسؤوليات بشكل مستقل ما لم يتم الحصول على موافقة أو توجيه بتفويض المهمة إلى موظفين آخرين في حالة عدم القدرة على أداء المهام والمسؤوليات. ضمان العمل الجماعي والتعاون والتفاني في أداء الواجبات.<br><br>المتطلبات والمؤهلات (Requirements & Qualifications)<br><br>المتطلبات الدنيا:<br><br>المؤهلات الأكاديمية: درجة البكالوريوس في التصميم الجرافيكي أو مجال ذي صلةالخبرة المهنية: 4 - 6 سنوات من الخبرة ذات الصلة في مجال التسويق و الاتصالاتالكفاءة اللغوية: إتقان اللغتين العربية والإنجليزية.

<p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المؤهلات العلمية</strong></span></span><span dir="LTR"><strong>:</strong></span><br><span ><span lang="AR-SA">درجة البكالوريوس / الماجستير في إدارة الموارد البشرية</span></span></p><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>الخبرة العملية</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 6 سنوات في حال الحصول على درجة الماجستير</span></span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة لا تقل عن 8 سنوات في حال الحصول على درجة البكالوريوس</span></span></p></li></ul><p class="MsoNormal" dir="RTL"><span ><span lang="AR-SA"><strong>المهارات والخبرات</strong></span></span><span dir="LTR"><strong>:</strong></span></p><ul type="disc"><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">إتقان تحليل البيانات الأساسية وإعداد التقارير الخاصة ببرامج التعلم والتطوير</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">مهارة في التصميم التعليمي وتطوير المناهج بما يتماشى مع الأهداف المؤسسية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في تصميم وتنفيذ استراتيجيات تعلم فعّالة</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">القدرة على إجراء تقييمات العائد على الاستثمار</span></span><span dir="LTR"> (ROI) </span><span ><span lang="AR-SA">لمبادرات التدريب والتطوير</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">فهم شامل لسياق عمل المؤسسة ومتطلباتها التشغيلية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في تحليل احتياجات التدريب</span></span><span dir="LTR"> (TNA) </span><span ><span lang="AR-SA">وتحديد فجوات الكفاءات</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في إدارة عمليات التدريب وأنشطة مراكز التعلم</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">كفاءة في تصميم وتقديم وتقييم البرامج التدريبية</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">مهارة في تصميم العروض التقديمية وإعداد التقارير التنفيذية لنتائج التعلم</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">معرفة بتحليلات القوى العاملة الاستراتيجية وتطوير المواهب المعتمد على البيانات</span></span><span dir="LTR">.</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">القدرة على تطوير خطط التطوير الفردية للموظفين</span></span><span dir="LTR"> (IDPs).</span></p></li><li class="MsoNormal" dir="RTL"><p ><span ><span lang="AR-SA">خبرة في إجراء البحوث السوقية والمقارنات المرجعية لممارسات تطوير المواهب</span></span><span dir="LTR">.</span></p></li></ul>