Navigation Officer Jobs in UAE
6200 Jobs Found
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<p><b><i><span></span></i></b></p><p><b>About Us</b></p><p>SBR Chartered Accountants is a professional accounting and audit firm providing Audit, Accounting, VAT, Corporate Tax, and Business Advisory services across the UAE. We are looking for an experienced and results-driven Marketing Executive to join our growing team.</p><p><b>Key Responsibilities</b></p><ul><li>Develop and implement marketing strategies to generate new business opportunities.</li><li>Identify and approach potential clients through various marketing channels.</li><li>Build and maintain strong relationships with clients and business partners.</li><li>Manage digital marketing campaigns, including social media, Google Ads, and email marketing.</li><li>Create marketing materials, presentations, and promotional content.</li><li>Coordinate networking events, exhibitions, and business meetings.</li><li>Conduct market research and competitor analysis.</li><li>Work closely with the sales team to achieve business targets.</li><li>Prepare weekly and monthly marketing performance reports.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><ul><li><b>3–4 years of marketing experience in Dubai, UAE</b> (mandatory).</li><li>Bachelor's degree in Marketing, Business Administration, or a related field.</li><li>Excellent communication and negotiation skills.</li><li>Strong knowledge of digital marketing and social media platforms.</li><li>Experience in lead generation and client acquisition.</li><li>Ability to work independently and achieve sales and marketing targets.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Previous experience in data entry, administration, or similar roles is an advantage.</p></li><li><p></p></li></ul><p>We are seeking a detail-oriented and reliable Data Entry Clerk to join our operations team. This role is ideal for individuals who are accurate, organized, and comfortable working with structured digital tasks in a remote environment.</p><p>You will be responsible for maintaining high-quality data records, ensuring accuracy, and supporting smooth day-to-day operations through efficient data handling.</p><p>Responsibilities</p><ul><li><p>Enter, update, and maintain data across company systems and databases accurately.</p></li><li><p>Review information for errors, inconsistencies, or missing details and correct them when required.</p></li><li><p>Organize and prepare data for reporting and operational use.</p></li><li><p>Ensure confidentiality and proper handling of sensitive information.</p></li><li><p>Complete assigned daily and weekly tasks within deadlines while maintaining accuracy.</p></li><li><p>Support basic document formatting and data organization using Microsoft Word and similar tools.</p></li></ul><p>The position details will be shared via Telegram. Interested parties are requested to contact us on Telegram using the username provided below:Mathew_Gerrad</p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The position details will be shared via Telegram. Interested parties are requested to contact us on Telegram using the username provided below:Mathew_Gerrad</p><p></p></section>
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<p>Wood is currently recruiting for a Project Controls Admin to join our UAE business unit focusing on executing assigned scopes of work.<br> This is a full-time onsite position in Dubai, UAE.</p><br><p><strong>Reports to:</strong> Lead Cost Engineer</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Gulf Processing Industries LLC (GPI) is seeking a professional Customer Service Executive to join our dynamic team in Dubai. The CS will be reporting to the Customer Service Manager and play a critical role in driving excellent Customer Service. To manage complete order processing to dispatch process and service GPI customers at a level of quality above expectations and to ensure that GPI services and relations with external and internal customers are at the highest level of quality and efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Ensure Sales order process for customers and also from specific market to market.</p></li><li><p>Ensuring that customer orders are processed efficiently and responding to customer enquiries and requests, promptly</p></li><li><p>Managing systematic approach to capture, evaluate and report issues / opportunities brought forward by customers, eg. Periodic surveys measuring KPIs, OTIF</p></li><li><p>Ensure sufficient quality information is provided to the customers through periodic reports.</p></li><li><p>100% compliance with Supply Chain Ensurement.</p></li><li><p>Ensure 100% compliance with legal legislations and documentation requirement</p></li><li><p>Monthly/Weekly Order to Shipment sheet</p><br></li></ul><p>KPI:</p><ul><li><p>CFR, OTIF, Stock Ensurement, DSO, Invoice accuracy, Delivery turn over time.</p></li></ul><p>Qualifications:</p><p>Experience: Minimum 4-6 years of experience in similar field.</p><p>Education: Bachelor’s degree from any discipline.</p><p></p></section>
Date Posted:<br><br>2026-09-23<br><br>Country:<br><br>United Arab Emirates<br><br>Location:<br><br>AE-DU-DUBAI-002 ~ Rd 36-Rm Jafza South Plot-S50604 Jebel Ali Free Zone ~ JEBEL ALI FREE ZONE<br><br>Position Role Type:<br><br>Onsite<br><br>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.<br><br>Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.<br><br>Duties and Responsibilities:<br><br>Perform major & minor assembly, disassembly, cleaning, inspection, testing & disposition of various types of components & accessories installed on premium seating & cabin interiors.<br><br>Bonding of upholstery on seating components.<br><br>Read technical drawings and data to determine the sequence of operations and ensure that work is performed according to appropriate specifications.<br><br>Completion of work packs and documentation accurately.<br><br>Strong focus on attention to detail in meeting customer cosmetic guidelines.<br><br>Follow quality procedures and standards.<br><br>Comply with all rules and regulations of Collins Aerospace, including, but not limited to: Environmental Health and Safety, Ethics, International Trade Compliance and Human Resources.<br><br>Complete assigned tasks, not specifically listed, within the scope and skill level of this job description in support of department objectives and to develop individual skills.<br><br>Report to lead or supervisor on work progress and updates including conditions surrounding failures to meet quality standards.<br><br>Required Qualifications:<br><br>Experience working with upholstery and laminates.<br><br>Minimum Experience: 2+ years of relevant experience in seating is required.<br><br>Ability to utilize computer systems (MS Office, Etc.) to input & retrieve information<br><br>Must be available for overtime, including extended workdays and weekends.<br><br>The ability to interpret schematics and/or technical drawings.<br><br>Strong written and verbal communication skills.<br><br>Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:<br><br>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.]<br><br>Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.<br><br>Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.<br><br>Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.<br><br>Typically requires HS diploma (or equivalent) or vocational/technical education in related discipline with a minimum of 1 year of relevant experience<br><br>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. <br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms
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<p>Wood is currently recruiting for an experienced PMC Senior Civil Engineer for ADNOC Onshore in Abu Dhabi. Due to the nature of the projects and client expectation, the position will be based full time at ASAB site.</p><br> <p><strong>Our Clients and Projects </strong></p><br><br> <p><strong>Designing the future. Transforming the world. </strong></p><br><br> <p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. </p><br><br> <p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. </p><br> <p><strong>What we can offer </strong></p><br> <br> <ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector Commitment to Diversity and Inclusion: We are an organisation actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance</strong>: Ensures inpatient, and outpatient medical care is available should you require treatment </li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit </li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company </li> <li><strong>Long Service Award</strong>: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones </li> <li><strong>Commmitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy</strong>: Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field </li> </ul> <p><span>Job Objective</span></p><br> <br> <ul> <li> <p><span>Provide technical expertise in all Civil and Structural design</span></p><br></li> </ul> <br> <ul> <li> <p><span>Ensure design and engineering compliance with relevant codes and ADNOC standards</span></p><br></li> </ul> <br> <ul> <li> <p><span>Coordinate, Monitor and handle Civil and Structural Engineering design and engineering with EPC Contractor as per project expectation and complete the same within the time frame</span></p><br></li> </ul> <br> <ul> <li> <p><span>Work with other discipline engineers within IPMT, EPC Contractor, ADNOC Engineering / Operation / Site Interface to resolve technical issues and ensure quality Discipline Engineering execution and integrity etc. </span></p><br></li> </ul> <br> <ul> <li> <p><span>Perform regular and timely technical reviews of Civil and Structural Engineering deliverables developed by engineering consultants/contractors, ensuring design quality in compliance with relevant codes, standards, and best practices.</span></p><br></li> </ul> <br> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
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<p><b><u>Office Assistant - Dubai, UAE</u></b></p><p>Reports to: Senior Manager - Total Rewards</p><p><br></p><p><b>Job Purpose:</b></p><p>To provide comprehensive office administration, front office, housekeeping, pantry, hospitality, and facilities support to ensure the smooth day-to-day operations of the DIP Office. The role is responsible for maintaining a clean, organized, and professional office environment while delivering excellent service to employees, management, and visitors.</p><p> <b> </b></p><p><b>Key Accountabilities:</b></p><p><b>Housekeeping & Facilities</b></p><ul><li>Oversee the day-to-day housekeeping of the DIP Office to ensure a clean, tidy, hygienic, and presentable environment at all times. </li><li>Coordinate with the Housekeeping team to maintain cleanliness across offices, meeting rooms, common areas, and pantry. </li><li>Regularly inspect office areas and promptly report any maintenance or repair requirements to the Administration team. </li><li>Ensure office furniture, equipment, and common areas are maintained in good condition. </li></ul><p><b>Uniform & Laundry Coordination</b></p><ul><li>Maintain the uniform and laundry room in a clean, organized, and hygienic condition. </li><li>Organize uniforms by department to facilitate efficient sorting and distribution. </li><li>Receive, inspect, and account for uniforms returned from the laundry vendor, ensuring completeness and reporting any discrepancies immediately. </li><li>Coordinate the timely distribution of cleaned uniforms to directors and employees. </li><li>Verify laundry delivery notes against services provided before acceptance. </li></ul><p><b>Hospitality & Guest Services</b></p><ul><li>Prepare and serve tea, coffee, beverages, and refreshments to management, employees, guests, and visitors. </li><li>Welcome visitors courteously and provide assistance or direct them to the appropriate person in the absence of the Receptionist. </li><li>Provide end-to-end support for meetings, tasting sessions, training programmes, and internal events by arranging refreshments, crockery, cutlery, and meeting room setup. </li></ul><p><b>Pantry Management</b></p><ul><li>Manage the daily operations of the office pantry. </li><li>Monitor pantry inventory and replenish consumables including tea, coffee, milk, sugar, bottled water, tissues, and other pantry supplies from the warehouse as required. </li><li>Ensure pantry equipment, crockery, cutlery, utensils, and appliances are clean, organized, and maintained in good working condition. </li><li>Report any pantry equipment faults or maintenance requirements promptly. </li></ul><p><b>Reception & Front Office Support</b></p><ul><li>Provide backup support to the Reception function at both MC and DIP offices during leave, absence, or peak workload periods. </li><li>Answer, screen, and direct incoming telephone calls professionally. </li><li>Manage meeting room bookings and schedules in the absence of the Receptionist. </li><li>Prepare meeting rooms before meetings and restore them after use, ensuring they are clean, properly arranged, and equipped with the necessary stationery and refreshments. </li><li>Handle visitor enquiries professionally and ensure a positive visitor experience. </li></ul><p><b>Administrative Support</b></p><ul><li>Perform photocopying, printing, scanning, filing, laminating, binding, and general document preparation as required. </li><li>Scan documents for the Accounts Department and other departments as requested. </li><li>Receive, verify, record, and distribute incoming documents, courier deliveries, parcels, and food items from suppliers and the MC Office. </li><li>Coordinate outgoing courier services and maintain courier records where required. </li><li>Assist various departments with general administrative and operational support as assigned. </li></ul><p><b>Office Supplies & Equipment</b></p><ul><li>Monitor office stationery and general office supply inventory and coordinate replenishment requests with the Administration team. </li><li>Ensure efficient use and proper care of office equipment, supplies, and resources. </li><li>Report malfunctioning office equipment, including printers, pantry appliances, and coffee machines, to the Administration team for repair. </li></ul><p><b>Health, Safety & Compliance</b></p><ul><li>Ensure compliance with company hygiene, health, safety, and housekeeping standards in all assigned work areas. </li><li>Report any health, safety, security, or operational risks immediately to the Administration Manager. </li><li>Follow company policies, procedures, and workplace standards at all times.</li></ul><p><br></p><p><b>Qualification and Licenses requirement:</b></p><ul><li>High School Diploma</li></ul><p> **Due to the VOLUME OF APPLICATIONS WE ARE RECEIVING only SHORTLISTED CANDIDATES for interview will be contacted.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience requirement:</b></p><ul><li>2 years’ experience of working in an office environment.</li><li>Proficiency in both verbal and written English.</li></ul></div>
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<p>We are currently recruiting for PMC Site Piping Engineer role to support our ADNOC Onshore project in Abu Dhabi, United Arab Emirates.</p><br><p>Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates. </p><br><p><strong>The Role</strong></p><br><p>The Site Piping Engineer is responsible for overseeing, supervising, and managing all piping construction activities at site to ensure projects are executed safely, on schedule, within budget, and in full compliance with ADNOC standards, project specifications, and international codes.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover <br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
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<p><strong>The Role</strong></p><br><p>This is an exciting opportunity for an experienced Construction Manager with a proven track record in overseeing and coordinating all on-site activities, ensuring projects are completed on time, within budget, and according to quality and safety standards for a high-profile client.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Assures the quality and integrity of each project, bringing projects in on schedule and within budget</li> <li>Using in-house construction management procedures and experience, provide continuity and consistency of construction management with quality assurance and reliable control</li> <li>Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules </li> <li>Oversees total construction field effort to ensure project is constructed in accordance with design, specifications, budgets and schedules. Generally responsible for projects or subset of project with value above USD 500 million</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br> </div>
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Job Purpose<p><span>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard. </span></p><br><br><p><span>As an<strong> Administrator </strong>you will<strong>, </strong>review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.</span></li><li><span>Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.</span></li><li><span>Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.</span></li><li><span>Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.</span></li><li><span>Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.</span></li><li><span>Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.</span></li><li><span>Other activities may include:<br> -Conduct briefings and inductions/training as required for new joiners across grades 1-4.<br> -Compile induction material and equipment required (as well as maintenance) for briefings/training.<br> -Make suggestions for improvements and provide statistical and/or productivity analysis.<br> -Allocate tasks for staff and update staff /team on new procedure/processes.</span></li></ul><br>Qualification<p><strong><span>To be considered for the role, you must meet the below requirements: </span></strong></p><br><br><ul><li><span>12 Years schooling or equivalent and 1+ year in administration. </span></li><li><span>Proven experience as an office administrator, office assistant or relevant role.</span></li><li><span>Outstanding communication and interpersonal abilities.</span></li><li><span>Excellent organizational skills.</span></li><li><span>Familiarity with office management procedures and basic admin principles.</span></li><li><span>Excellent knowledge of MS Office and office management software.</span></li><li><span>Proficiency in managing and analysing data.</span></li></ul><br><p><span>Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.</span></p><br><br>Salary & benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>1. HR Department Leadership & Supervision</strong></p><ul><li><p>Lead and manage the HR department, ensuring smooth day-to-day operations.</p></li><li><p>Supervise HR Coordinators and support staff by assigning responsibilities and monitoring performance.</p></li><li><p>Set departmental priorities, KPIs, and performance expectations.</p></li><li><p>Ensure adherence to HR policies, timelines, and service standards.</p></li><li><p>Act as the primary escalation point for HR-related operational matters before management intervention.</p></li><li><p>Drive continuous improvement initiatives within HR operations.</p></li></ul><p><strong>2. Workforce HR Operations</strong></p><p>Oversee complete HR operations for:</p><ul><li><p>Bike Riders</p></li><li><p>Car Drivers</p></li><li><p>Corporate/White-Collar Employees</p></li></ul><p>Responsibilities include:</p><ul><li><p>Recruitment and onboarding</p></li><li><p>Employee documentation and record management</p></li><li><p>Visa and labor documentation coordination</p></li><li><p>Medical insurance administration</p></li><li><p>Leave management</p></li><li><p>Attendance monitoring</p></li><li><p>Employee lifecycle management</p></li><li><p>Disciplinary actions and investigations</p></li><li><p>Exit management and final settlements</p></li></ul><p>Ensure HR processes support uninterrupted business operations.</p><p><strong>3. Compliance, Legal & MOHRE Oversight</strong></p><ul><li><p>Ensure full compliance with UAE Labor Law.</p></li><li><p>Oversee compliance with MOHRE regulations.</p></li><li><p>Monitor WPS compliance and payroll governance.</p></li><li><p>Ensure medical insurance compliance for all employees.</p></li><li><p>Lead MOHRE inspections, audits, and investigations.</p></li><li><p>Maintain accurate HR documentation for legal and compliance purposes.</p></li><li><p>Implement HR policies aligned with UAE employment regulations.</p></li></ul><p><strong>4. Payroll & Attendance Coordination</strong></p><ul><li><p>Coordinate monthly payroll inputs, including:</p><ul><li><p>Overtime</p></li><li><p>Incentives</p></li><li><p>Allowances</p></li><li><p>Deductions</p></li><li><p>Attendance records</p></li></ul></li><li><p>Validate payroll accuracy before submission.</p></li><li><p>Resolve payroll discrepancies promptly.</p></li><li><p>Ensure accurate attendance tracking through HRMS.</p></li></ul><p><strong>5. Performance Management</strong></p><ul><li><p>Monitor and analyze operational KPIs including:</p><ul><li><p>Attendance Rate (AR)</p></li><li><p>Compliance Rate (CR)</p></li><li><p>Punctuality</p></li><li><p>Productivity</p></li><li><p>Absenteeism</p></li></ul></li><li><p>Support performance review cycles.</p></li><li><p>Coach managers on performance improvement initiatives.</p></li><li><p>Prepare workforce performance reports for senior management.</p></li></ul><p><strong>6. Employee Relations & Disciplinary Management</strong></p><ul><li><p>Handle employee grievances professionally and confidentially.</p></li><li><p>Conduct investigations into disciplinary matters.</p></li><li><p>Issue warnings and disciplinary documentation.</p></li><li><p>Maintain a fair and compliant disciplinary process.</p></li><li><p>Foster positive employee engagement while maintaining operational discipline.</p></li></ul><p><strong>7. Accommodation & Transportation Management</strong></p><ul><li><p>Oversee accommodation allocation and occupancy.</p></li><li><p>Coordinate transportation logistics for operational staff.</p></li><li><p>Ensure accommodation standards meet company requirements.</p></li><li><p>Optimize transportation utilization and operational efficiency.</p></li></ul><p><strong>8. HR Reporting & Analytics</strong></p><ul><li><p>Generate HR dashboards and reports.</p></li><li><p>Analyze workforce trends and manpower requirements.</p></li><li><p>Monitor headcount, attrition, productivity, and absenteeism.</p></li><li><p>Present HR insights and recommendations to senior leadership.</p></li><li><p>Utilize Excel and Google Sheets for advanced reporting and workforce analytics.</p></li></ul><p><strong>9. Process Improvement</strong></p><ul><li><p>Identify opportunities to improve HR workflows.</p></li><li><p>Standardize HR procedures across the organization.</p></li><li><p>Enhance employee experience through process optimization.</p></li><li><p>Support HR digital transformation initiatives.</p></li></ul><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Skills</strong></p><ul><li><p>Payroll coordination (OT, deductions, incentives)</p></li><li><p>Performance KPI tracking (AR, CR, punctuality, productivity)</p></li><li><p>Incident and disciplinary case management</p></li><li><p>Accommodation and transportation coordination</p></li><li><p>Advanced Microsoft Excel and Google Sheets proficiency</p></li><li><p>HRMS and attendance management systems</p></li><li><p>UAE Labor Law and MOHRE compliance</p></li><li><p>HR reporting and workforce analytics</p></li><li><p>Employee relations and grievance handling</p></li><li><p>Recruitment and onboarding</p></li><li><p>Performance management</p></li><li><p>Documentation and record management</p></li></ul><p><strong>Core Competencies</strong></p><p><strong>Leadership & Supervision</strong></p><ul><li><p>Strong leadership and people management skills.</p></li><li><p>Ability to supervise HR Coordinators and operational teams.</p></li><li><p>Capable of maintaining discipline while promoting employee engagement.</p></li><li><p>Excellent stakeholder management skills.</p></li></ul><p><strong>Problem Solving</strong></p><ul><li><p>Strong analytical and decision-making abilities.</p></li><li><p>Ability to resolve operational HR challenges under pressure.</p></li><li><p>Workforce optimization and resource planning expertise.</p></li></ul><p><strong>Operational Excellence</strong></p><ul><li><p>Process-oriented mindset.</p></li><li><p>High attention to detail.</p></li><li><p>Strong organizational and planning skills.</p></li><li><p>Ability to prioritize multiple tasks effectively.</p></li><li><p>Sense of urgency and accountability.</p></li></ul><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Human Resources, Business Administration, or a related discipline.</p></li><li><p>HR certification (CIPD, SHRM, PHR, or equivalent) is an advantage.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>8–12 years of progressive HR experience.</p></li><li><p>Minimum 3–5 years in an HR leadership or managerial role.</p></li><li><p>Experience managing large operational workforces, preferably within logistics, transportation, delivery, or facilities management.</p></li><li><p>Strong knowledge of UAE Labor Law and MOHRE regulations.</p></li><li><p>Experience with HRMS, payroll coordination, and workforce management systems.</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>HR operational SLA compliance</p></li><li><p>Payroll accuracy and timeliness</p></li><li><p>Recruitment turnaround time</p></li><li><p>Employee retention and attrition rate</p></li><li><p>Attendance and punctuality compliance</p></li><li><p>Disciplinary case resolution timelines</p></li><li><p>HR documentation accuracy</p></li><li><p>MOHRE and labor law compliance</p></li><li><p>Employee engagement and grievance resolution</p></li><li><p>Accommodation and transportation efficiency</p></li><li><p>HR audit compliance score</p></li><li><p>Team performance and productivity</p></li></ul></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71746 </p><br>
<p>Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
Responsibilities:<br>Maintain cleanliness of the office, pantry, and common areas. Serve tea, coffee, and refreshments to staff and visitors. Assist with photocopying, filing, and basic office tasks. Handle small office errands and document delivery. Support the team with other duties as required.<br>Benefits: Company Accommodation provided.
<p>We are looking for dedicated Housekeeping Staff to maintain cleanliness and hygiene in guest rooms The role ensures that rooms and facilities are clean, comfortable, and ready for guests.</p>
<p>Key Responsibilities</p>
<p>Clean and prepare guest rooms</p>
<p>Change bed linens and replace towels</p>
<p>Replenish guest supplies such as toiletries and towels</p>
<p>Follow hygiene and safety procedures</p>
<p>INTERESTED CANDIDATE CAN SEND THEIR CV TO WHATSAPP NUMBER : 0529456306</p>
<ul><li><p>Job Description
Strategic Data Architecture & Design
Design, develop and operate the entity’s data architecture, ensuring alignment with long-term strategic goals and business priorities
Define and implement conceptual, logical, and physical data models to support enterprise-wide data management and analytics
Establish and maintain architecture roadmaps, ensuring scalability, security, and efficiency of data assets
Framework & Standards Development
Develop and enforce data architecture principles, standards, and best practices for data integration, storage, and processing
Define data modeling guidelines and oversee the creation of data dictionaries and metadata repositories
Ensure compliance with data governance, security, and regulatory requirements within architectural designs
Data Integration & Management
Design and oversee data integration frameworks to enable seamless connectivity between internal and external data sources
Define and manage data pipelines for extracting, transforming, and loading (ETL) data into storage solutions such as data warehouses, data lakes, and data marts
Work with IT teams to select, implement, and maintain data management tools (e.g., MDM, data quality tools)
Performance Monitoring & Optimization
Continuously assess and optimize data architecture performance through regular testing, validation, and troubleshooting
Recommend and implement improvements to enhance data accessibility, security, and efficiency
Ensure proper indexing, partitioning, and data optimization techniques are applied to maximize query performance
Stakeholder Collaboration & Alignment
Collaborate with senior management, IT teams, and business stakeholders to align data architecture with organizational objectives
Work with data engineers, analysts, and governance teams to ensure architectural solutions meet functional and business needs
Provide guidance and technical leadership on data management initiatives and architectural enhancements
Technology Assessment & Innovation
Evaluate emerging data technologies, platforms, and tools to enhance data architecture capabilities
Conduct feasibility studies to assess the impact of adopting new data solutions
Ensure the organization remains at the forefront of best practices in data architecture and management</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Education & Certifications
Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Management, or a related field
Certifications in Data Architecture, Data Management, or Cloud Platforms (e.g., TOGAF, DAMA CDMP, AWS Certified Data Analytics, Google Cloud Professional Data Engineer) are a plus
Experience
7+ years of experience in data architecture, data modeling, and enterprise data management
Proven experience in designing and implementing data warehouses, data lakes, and enterprise data frameworks
Strong background in ETL/ELT processes, data integration, and data governance
Skills & Competencies
Expertise in data modeling (conceptual, logical, and physical), metadata management, and reference/master data management
Proficiency in SQL, data modeling tools (e.g., Erwin, ArchiMate), and cloud-based data platforms (AWS, Azure, GCP)
Strong knowledge of data security, privacy, and compliance regulations
Ability to translate business requirements into scalable and efficient data architecture solutions
Excellent problem-solving, communication, and stakeholder management skills</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<ul><li><p>The Process & Compliance Manager is responsible for ensuring that all contractual obligations and compliance measures are met within the assigned regions. This role involves managing and implementing business ethics policies, reviewing processes from a risk perspective, and leading monitoring activities for loss prevention. The manager will also coordinate audits, support business development projects, and drive expansion efforts by reviewing agreements and potential risks. Success in this position is defined by the ability to safeguard assets, improve operational efficiency, and ensure adherence to regulatory requirements and company policies.</p><p><br><strong>What You Will Do:</strong></p><p>Compliance Management</p><ul><li><p>Review contractual obligations and ensure compliance with Group Policies across UAE, Oman, Qatar, and Egypt.</p></li><li><p>Assist in formalizing and implementing operational and financial controls to mitigate risk and improve operational efficiency.</p></li><li><p>Manage business ethics policies, including anti-corruption and anti-money laundering policies.</p></li><li><p>Review new processes and training materials from a risk aversion perspective.</p></li><li><p>Implement and oversee monitoring activities for loss prevention.</p></li><li><p>Draft and review terms and conditions for promotional activities in consultation with Legal Counsel.</p></li><li><p>Assist Head of Finance/GM BD & Finance on additional assignments as required.</p></li></ul><br><p>Contracts Management</p><ul><li><p>Review contracts based on Group Procurement Policy for commerciality and risk in coordination with Group Legal.</p></li><li><p>Ensure that contracts meet franchise requirements and IWAY compliance.</p></li><li><p>Coordinate with Service Office and store teams for Non-Merchandise Procurements.</p></li><li><p>Secure necessary approvals for contracts and policy compliance.</p></li><li><p>Maintain a live directory of all approved company contracts.</p></li><li><p>Coordinate with Group Tax to ensure timely filing of reportable contracts.</p></li></ul><br><p>Audit & SOP</p><ul><li><p>Support internal audits in stores, including entry and exit meetings.</p></li><li><p>Analyze Standard Operating Procedures (SOPs) and suggest operational guideline changes.</p></li><li><p>Implement improvements in existing processes to enhance operational efficiency.</p></li><li><p>Ensure promotional terms and conditions align with SOPs.</p></li><li><p>Identify areas where new SOPs are required and assist in creation.</p></li></ul><br><p>Business Development & Expansion</p><ul><li><p>Coordinate projects and meetings with stakeholders.</p></li><li><p>Review and advise on lease agreements and franchise agreements for new stores.</p></li><li><p>Engage in project testing and walkthroughs to ensure successful implementation.</p></li></ul><br><p>Loss Prevention</p><ul><li><p>Assist with the enhancement of SOPs based on audit findings, internal frauds, or identified gaps.</p></li><li><p>Engage in internal investigations and ensure closure.</p></li><li><p>Monitor and follow up on investigations to prevent loss.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Excellent communication skills for liaising with internal and external stakeholders.</p></li><li><p>Proficiency in MS Excel, Word, and PowerPoint to analyze data and prepare reports.</p></li><li><p>Strong analytical skills to assess risk and compliance measures effectively.</p></li><li><p>Good presentation skills to convey complex compliance and legal concepts succinctly.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Post Graduate Bachelor of Laws degree.</p></li><li><p>3-5 years of experience in contract reviews, process compliance or auditing, preferably within the retail sector.</p></li><li><p>Certification in compliance or a related field is preferred.</p></li><li><p>Legal knowledge, specifically in contractual law, coupled with strong analytical and interpersonal skills.</p></li></ul><br></li></ul>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>