Navigation Officer Jobs in UAE
3766 Jobs Found
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>The purpose of this position is to supervise and lead a line maintenance team to provide comprehensive Engineering and Maintenance services covering the Communications system for Dubai Metro.</span></span></p><br>
<p><span><span><span><strong>MAIN RESPONSIBILITIES</strong></span></span></span></p><br>
<ul>
<li><span><span>Lead a team of Communications technicians to carry out all level of preventive and corrective maintenance and minor modifications activities on communications system covering Multi- Service Network (MSN), Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV),Passenger Information System (PIS) & Public Address System (PAS), Time Domain System(TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi) and Operation Control System(OCS).</span></span></li>
<li><span><span>Supervise the installation, servicing and repairing of communications systems located in operations control centre, signalling equipment room, station signalling equipment rooms, depot signalling equipment rooms, along trackside and on-board trains.</span></span></li>
<li><span><span>Ensure the team uses proper hand, machine, electrical and electronic tools and reference to technical drawings, signalling schematics, manuals, procedures and instructions when performing repair and maintenance work.</span></span></li>
<li><span><span>Supervise the replacement of faulty communications equipment, handover/taken back to the electronics workshop for repair.</span></span></li>
<li><span><span>Knowledge and competence in technical standards will be regularly assessed.</span></span></li>
<li><span><span>Produce and maintain accurate maintenance records of communications system and equipment performance, work accomplished and other information using a computerized maintenance management system.</span></span></li>
<li><span><span>Ensure the maintenance tools and equipment are in good condition.</span></span></li>
<li><span><span>Provide technical support to other staff for the implementation of complex systems or new projects.</span></span></li>
<li><span><span>Conduct performance review for Communications Technicians.</span></span></li>
<li><span><span>Assist the Communications Engineer in conducting disciplinary and grievance for </span></span><span><span>Communications Technicians.</span></span></li>
<li><span><span>Assist subordinates with the job familiarization and to provide training and assessment where required.</span></span></li>
<li><span><span>Perform shift and emergency duties when required.</span></span></li>
<li><span><span>Drive work vehicles when responding to emergencies and when required on duty.</span></span></li>
<li><span><span>Prepare technical investigation report on faults that have impact to service and KPI.</span></span></li>
<li><span><span>Perform and carry out duties as instructed/ directed by the Communications Engineer.</span></span></li>
<li><span><span>Awareness of the Integrated Management System and the content of the Health, Safety, Quality & Environment and Information Security Policy Statements.</span></span></li>
<li><span><span>Understanding of personal responsibilities and contribution to achieving compliance with the Integrated Management System requirements, (including but not limited to competence to perform safety critical roles, legal requirements, control measures arisen from environmental impacts and aspects, job safety analysis and information security risk assessment) and the potential consequences of departure from the arrangements in place to deliver the commitments stated in the policies statements above.</span></span></li>
<li><span><span>To exercise a personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions.</span></span></li>
<li><span><span>To use safety equipment (including PPE) as required and intended and observe that this is also enforced among subcontractors and third parties working in Keolis-MHI’s controlled premises/systems.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers, subcontractors and third parties.</span></span></li>
<li><span><span>Lead by example and look at ways to conserve energy, water and resources and minimise the generation of waste through personal performance and raise recommendations on how to improve existing processes on this regard within/outside their departments through their Line.</span></span></li>
<li><span><span>Manager, Departmental Safety Meetings and any other appropriate available channels.</span></span></li>
<li><span><span>Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.</span></span></li>
<li><span><span>Promote a good HSQE and Information Security culture among their peers.</span></span></li>
<li><span><span>Subcontractors and third parties.</span></span></li>
</ul> <p><span><span><span><strong>KNOWLEDGE REQUIRED</strong></span></span></span></p><br>
<ul>
<li><span><span>Good knowledge of basic electronics and communications principles for electrical, electronics, communications, SCADA, Access control system, Fiber Optics, Radio communication and IT systems.</span></span></li>
<li><span><span>Good knowledge and experience in Windows, Unix/Linux, Database, storage systems and networking will be added advantage.</span></span></li>
</ul> <p><span><span><span><strong>KEY SKILLS</strong></span></span></span></p><br>
<ul>
<li><span><span>Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required.</span></span></li>
<li><span><span>Must have good eyesight and normal colour vision.</span></span></li>
<li><span><span>Strong analytical mind, and ability to grasp the complexity of a software based signalling and train control system.</span></span></li>
<li><span><span>Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required.</span></span></li>
<li><span><span>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Preferably a holder of a valid UAE driving license with good driving skill and experience.</span></span></li>
</ul> <p><span><span><span><strong>EXPERIENCE</strong></span></span></span></p><br>
<ul>
<li><span><span>Work experience as a qualified electrical or electronics technician in</span></span> <span><span>maintaining and repairing communication systems covering radio system, telephone system.</span></span></li>
<li><span><span>Multi-service fibre optic network, public address system, CCTV system, passenger information system, SCADA and operations control systems, is highly preferable.</span></span></li>
<li><span><span>Preferably with supervisory experience in supervising a team of technicians in carrying out maintenance activities.</span></span></li>
</ul> <p><span><span><span><strong>EDUCATIONAL & PROFESSIONAL QUALIFCATIONS</strong></span></span></span></p><br>
<ul>
<li><span><span>Vocational trade certificate or ordinary diploma in Computer, electrical, electronic or communication engineering discipline or equivalent.</span></span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br><b>About Wealth and Retail Banking</b> <br><p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br>
<p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br>
<p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br>
<p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br><b>The Skills we are looking for</b> <br><ul>
<li>Wealth & Retail Banking Business Acumen</li>
<li>Client Experience, Behaviors and Preferences</li>
<li>Sales</li>
<li>Regulatory Environment – Financial Services</li>
<li>Reputational Risk</li>
<li>Accuracy and Attention to Details</li>
<li>Communication</li>
<li>Problem Solving</li>
<li>Self Management</li>
</ul><br><b>Qualifications</b> <br><p>• University Graduate.<br>• Relevant experience in relationship management.<br>• Experience in handling all Banking Customer Services & Investment Products.<br>• Strong communication and negotiation skills with the ability to influence outcomes.<br>• Networking ability to manage interdepartmental deliverables.<br>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.<br>• Proficiency in Computers.<br>• Adapting to multi-cultural environment.<br>• Good knowledge of banking practises and regulations.<br>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p>You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.</p><br><br><b>About Wealth and Retail Banking</b> <br><p>We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.</p><br><br>
<p>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.</p><br><br>
<p>We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.</p><br><br>
<p>We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.</p><br><br><b>The Skills we are looking for</b> <br><ul>
<li>Wealth & Retail Banking Business Acumen</li>
<li>Client Experience, Behaviors and Preferences</li>
<li>Sales</li>
<li>Regulatory Environment – Financial Services</li>
<li>Reputational Risk</li>
<li>Accuracy and Attention to Details</li>
<li>Communication</li>
<li>Problem Solving</li>
<li>Self Management</li>
</ul><br><b>Qualifications</b> <br><p>• University Graduate.<br>• Relevant experience in relationship management.<br>• Experience in handling all Banking Customer Services & Investment Products.<br>• Strong communication and negotiation skills with the ability to influence outcomes.<br>• Networking ability to manage interdepartmental deliverables.<br>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.<br>• Proficiency in Computers.<br>• Adapting to multi-cultural environment.<br>• Good knowledge of banking practises and regulations.<br>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose:</strong></p><br><p>Role Overview: The Commercial Sales Executive will be responsible for securing sponsorship and exhibition revenues for one or multiple events. This role involves developing new business opportunities, identifying potential revenue growth areas, and converting these opportunities into actual revenue through stands and sponsorships. &nbsp;The ideal candidate will demonstrate confidence in commercial dealings and possess strong business development ethics; the selected candidate will also have great interpersonal skills that will ensure an exceptional customer experience through proactive engagement and support.</p><br><p><strong>Job Description:</strong></p><br><p>• &nbsp; &nbsp;Industry understanding - Keep up to date via a wide range of material including various industry publications relevant to the topic areas and audiences of your assigned events, understanding the bellwethers, &nbsp;monitoring &nbsp;competitors shows for developments, trends in the industry.&nbsp;</p><br><p>• &nbsp; &nbsp; Commercial excellence – Develop a compelling business pitch and demonstrate the ability to effectively engage with prospective clients from initial contact to contracts. Build a robust pipeline of prospective exhibitors and sponsors through consistent daily call activities, follow ups emails/ calls, targeting both the existing pipeline and new inquiry opportunities. Understand clients' needs to craft a persuasive value proposition for stands and sponsorships. Thrive to achieve both individual and team commercial targets.<br>• &nbsp; &nbsp;Metrics for Success:<br>• &nbsp; &nbsp;Daily Call Activities<br>• &nbsp; &nbsp;Pipeline Growth<br>• &nbsp; &nbsp;New Accounts generation<br>• &nbsp; &nbsp;Lead Conversion.<br>• &nbsp; &nbsp;Commercial Planning – Develop comprehensive sales plans with weekly and monthly targets aligned to the event's commercial objectives. Understand and leverage show cycle campaigns, including competitor shows geofencing and visits, conference delegates, sponsorship opportunities, and specific marketing campaigns (both online and offline), to uncover new business opportunities. Cultivate relationships with relevant external partners to drive business growth and identify upsell opportunities with existing clients.<br>• &nbsp; &nbsp;Sales Targets – Take full ownership and accountability of your commercial targets , clients, new business development and reporting.&nbsp;<br>• &nbsp; &nbsp;Pipeline– identify and qualify new leads, mine the existing pipeline on sales force and ensure that all activities are accurately reported into our CRM.<br>• &nbsp; &nbsp;Clients’ Engagement – Build and maintain strong relationships with clients to ensure a high level of customer satisfaction from booking to show delivery. When applicable, oversee the administration and fulfilment of each sponsorship package sold in liaison with client and the internal teams.&nbsp;<br>• &nbsp; &nbsp;Team Collaboration – working closely with the teams internally to ensure that you are accurately targeting potential customers and clients.<br>• &nbsp; &nbsp;Personal Development – take a deep interest in the sales discipline and the show industry; showing the ability to learn fast and absorb information.<br>• &nbsp; &nbsp;Travel – where relevant attending the event with the objective of re-signing and/or gaining commitment from sponsors and exhibitors to attend the following year’s event.</p><br><p><strong>Job Context:</strong> We are looking for an experienced and influential individual with excellent sales skills&nbsp;</p><br><p><strong>Qualifications, Experience &amp; Skills:</strong></p><br><p>What we look for in the ideal candidate – You will</p><br><p>• &nbsp; &nbsp;Have excellent telephones sales manner with consistently high call rates.<br>• &nbsp; &nbsp;Have minimum 2 years’ experience in B2B exhibition sales and sponsorship<br>• &nbsp; &nbsp;Be a serial networker and social media savvy.<br>• &nbsp; &nbsp;Have technical experience with contract management, budget management, and proposal writing.<br>• &nbsp; &nbsp;Have experience in the use of databases (preferably Salesforce) in both mass and targeted sales campaigns.<br>• &nbsp; &nbsp;Be able to cross and up sell opportunities and products.<br>• &nbsp; &nbsp;Focus on the customer needs AND seek win/win agreements.<br>• &nbsp; &nbsp;This role is an excellent career springboard&nbsp;<br>• &nbsp; &nbsp;Excellent verbal and written English – other languages will be an advantage.</p><br><p>Personal Attributes</p><br><p>• &nbsp; &nbsp;Customer Focused – put the customer at the heart of everything we do<br>• &nbsp; &nbsp;Harding working - Strong work ethic representing our industry leading brands<br>• &nbsp; &nbsp;Studious - Desire to learn and embrace best practice within your discipline<br>• &nbsp; &nbsp;Respectful – demonstrate consistency and reliability in all areas<br>• &nbsp; &nbsp;Collaborative – display open communication and innovation<br>• &nbsp; &nbsp;Proactive – take initiative on opportunities and test your ideas<br>• &nbsp; &nbsp;Efficient – display excellent time management and prioritisation<br>• &nbsp; &nbsp;Effective – focusing on the right things at the right time to deliver the best results</p><br><p>Career Progression</p><br><p>• &nbsp; &nbsp;Longer term career progression can lead to becoming a sales manager.<br>• &nbsp; &nbsp;You will receive on the job coaching, resources to learn and develop your sales skills.<br>• &nbsp; &nbsp;The onus on learning is on the individual; employees at dmg events own their own performance and development.</p><br><p><strong>dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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<p>The Revenue Management Specialist is responsible for supporting the implementation of Revenue and Trade Management capabilities in the UAE, leveraging Ferrero Group methodologies and ensuring alignment with local business priorities. The role focuses on optimizing Revenue Management levers, supporting Value Maneuver initiatives, and driving commercial excellence through business intelligence, pricing analysis, trade investment management, commercial compliance, and the adoption of commercial tools and processes in line with Group standards.</p><br><br>
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<p>In <strong>Proof of Performance Collection and Archiving</strong>, you will collect, organize, and maintain evidence of in-store execution activities, including assortment visibility, planogram compliance, pricing, promotions, and other commercial initiatives. You will support the definition and application of appropriate tools and methodologies for data collection, ensuring information is properly archived and readily available to support business analysis, benchmarking, and future commercial planning. Through <strong>Company Calendar Management</strong>, you will maintain the commercial calendar, ensuring key commercial deadlines are communicated and respected, while supporting the implementation of preventive controls and follow-up actions.</p><br><br>
<p>You will also support the development and maintenance of <strong>Company Dashboard and Business Intelligence</strong>; monitoring key commercial performance indicators, including sell-out data, market share, competitor trends, distribution, and other relevant business metrics. This includes integrating and promoting the adoption of CUP, eSellOut, eP&L, and MyPS, ensuring commercial data stewardship, managing dashboard visibility, and supporting trade margin analysis and selling recommendations to facilitate data-driven decision-making.</p><br><br>
<p>Under <strong>Customer Agreements and Commercial Compliance</strong>, you will support the review and governance of customer contracts and commercial addenda, ensuring compliance with company requirements and commercial policies. You will assist in resolving contractual issues, monitoring contract renewal timelines, supporting GRC implementation, and ensuring customer-facing proposals and presentations aligned with agreed terms and internal standards.</p><br><br>
<p>You will support <strong>Pricing Optimization</strong> activities by monitoring Ferrero and competitor pricing trends, evaluating key pricing indicators, and providing recommendations to support pricing decisions and Value Maneuver initiatives. You will contribute to pricing analyses for new products, channel strategies, and retailer-specific opportunities while helping maintain a competitive and profitable pricing position.</p><br><br>
<p>Through <strong>Trade Terms and Promotion Management</strong>, you will monitor Gross-to-Net evolution, trade spend effectiveness, and promotional performance. You will support pre- and post-promotion ROI analyses, evaluate promotional uplift and activation effectiveness, and contribute recommendations to optimize trade investments and promotional strategies in line with Group Commercial Policy.</p><br><br>
<p>Within <strong>Product Mix Optimization</strong>, you will analyze portfolio performance, product mix opportunities, and channel dynamics to identify opportunities for growth and profitability improvement. You will support recommendations related to distribution, channel mix, customer mix, and volume allocation to maximize commercial performance.</p><br><br>
<p>For <strong>Customer Planning</strong>, you will partner with Sales to support customer reviews, profitability analysis, Joint Business Planning (JBP), promotional planning, and budget tracking. You will contribute value chain insights and performance analyses while helping embed execution and market KPIs, including MyPS and Sell-Out performance, into customer plans.</p><br><br>
<p>Finally, in <strong>Commercial Capabilities</strong>, you will support Trade Spend Management and commercial process compliance while acting as a key user for commercial tools and systems, including SAP TM, SAP ATMA, and Customer Profitability tools. You will contribute to the adoption, enhancement, and continuous improvement of commercial processes, reporting, and capabilities in line with Ferrero Group standards.</p><br><br>
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<p>2-3 years' experience in Revenue Management, Trade Marketing, or a related commercial function, ideally within the FMCG sector in the UAE region.</p><br><br>
<p>A highly analytical and commercially minded profile, with experience in pricing analysis, trade investment management, customer profitability, reporting, and business performance analysis. Strong ability to interpret data, generate actionable insights, and support strategic decision-making. Stakeholder management and communication skills, with the ability to collaborate effectively with cross-functional teams. Experience with SAP, Power BI, customer profitability tools, or similar commercial systems is an advantage.</p><br><br>
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<p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br>
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<p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br>
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<p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br>
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<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for an experienced Associate Director, to join our Urban Advisory team in Dubai, United Arab Emirates. In this strategic role, you will drive the development and delivery of high-impact Infrastructure projects while building and mentoring a talented team. You will work closely with clients, stakeholders, and internal leadership to shape the future of urban developments across the region.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead the conception, development, and execution of urban advisory projects, ensuring alignment with client objectives and organizational standards</li><li>Conduct comprehensive market analysis, feasibility studies, and strategic assessments to inform urban development recommendations</li><li>Develop and present strategic recommendations to senior leadership, clients, and key stakeholders, translating complex data into actionable insights</li><li>Manage client relationships throughout the project lifecycle, ensuring satisfaction, clear communication, and successful project outcomes</li><li>Oversee project teams, providing direction, mentorship, and performance feedback to ensure delivery excellence and professional development</li><li>Analyze urban trends, regulatory frameworks, and market dynamics to identify opportunities and risks within the built environment sector</li><li>Contribute to business development initiatives, including proposal development, pitch preparation, and new market opportunities</li><li>Collaborate with cross-functional teams to integrate sustainability, innovation, and best practices into advisory solutions</li><li>Monitor project budgets, timelines, and resource allocation to ensure efficient delivery and profitability</li><li>Stay current with industry developments, emerging technologies, and evolving best practices in urban planning and advisory</li></ul><br>Qualifications<br><ul><li>Degree in economics, urban planning, public policy, or a related field.</li><li>14+ years in urban advisory, economic development, and infrastructure</li><li>Proven track record directing complex, multi‑stakeholder advisory projects from inception to delivery.</li><li>Advanced competency in economic appraisal, feasibility, and financial modeling for urban and infrastructure projects.</li><li>Experience with major transport and mobility programs, infrastructure corridors, urban regeneration programs and economic and industrial cities.</li><li>Strong commercial acumen: scope definition, budgeting and risk management.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<b>Job Description</b>Overview<p>AtkinsRéalis are seeking a highly experienced and commercially astute Associate Director – Cost Management to lead and manage pre-contract cost consultancy services across high-profile projects based in Riyadh, Saudi Arabia. The ideal candidate will bring deep expertise in cost planning, procurement strategy, and tender documentation, and will play a pivotal role in client engagement, team leadership, and business development.</p><br><p><b>Your Role</b></p><br><p>We are seeking an <b>Associate Director - Cost Estimating and Management (Aviation)</b> to join our team and take the lead in providing our airport clients with expert, cost advice and advisory services.</p><br><p>Utilising your extensive experience across global aviation projects and within the Middle East, you will lead the development, oversight, and governance of cost and commercial strategies for major aviation programmes and capital investments. You will be responsible for leading cost advisory services, commercial structuring, and financial planning across large and complex airport developments.</p><br><p>You will act as the regional focal point for aviation cost and commercial excellence, leading bids, client engagement, and project delivery, while driving growth of the aviation cost advisory capability. You will possess a strong track record in strategic cost leadership, commercial management, and client advisory, with deep aviation sector expertise.</p><br><p>You will operate with a ‘top-down’ strategic cost approach, leveraging global benchmarks, deep understanding of aviation asset development, procurement methodologies, and commercial frameworks to influence client investment decisions and project outcomes.</p><br><p>This role will be highly client-facing, operating at senior stakeholder and executive level, while also acting as the interface between the Aviation Market team and broader Cost Consultancy and Management teams across the region and globally.</p><br><p><b>Key Responsibilities</b></p><br><ul><li>Lead all aspects of cost and commercial advisory services to aviation clients across the Middle East at a strategic and program level</li><li>Define and implement regional aviation cost and commercial strategy, ensuring alignment with global best practices</li><li>Act as a trusted advisor to senior stakeholders, including airport authorities, government entities, and private investors</li><li>Lead development of capital expenditure plans, cost models, and investment strategies for complex aviation infrastructure projects</li><li>Oversee commercial structuring, procurement strategies, and contract frameworks for major programmes</li><li>Lead and mentor a team of cost and commercial professionals, ensuring high-quality delivery and capability development</li><li>Develop and maintain a robust aviation cost benchmark database to support advisory services and strategic decision-making</li><li>Drive business development, client engagement, and key account management within the aviation sector</li><li>Lead preparation of strategic bids, proposals, and commercial submissions for major aviation opportunities</li><li>Collaborate with multidisciplinary teams to deliver integrated solutions across large-scale programmes</li><li>Ensure strong governance, risk management, and financial control across all engagements</li></ul><p><b>About you</b></p><br><ul><li>Bachelor’s degree in Engineering, Quantity Surveying, or a related field.</li><li>Minimum 18 years of experience, including:</li><li>Extensive experience in cost and commercial roles within the aviation sector</li><li>At least 5 years in a senior leadership or managerial role</li><li>Proven track record in leading large-scale aviation infrastructure projects and capital programmes and delivering strategic cost advisory and commercial management services</li><li>Strong understanding of Aviation infrastructure, including terminals, airside, and landside developments,</li><li>Strong understanding of Procurement and commercial models (EPC, Design & Build, PPP, etc.)</li><li>Proficiency in cost management tools (e.g., Primavera, CostX, SAP, or similar).</li><li>Advanced Excel and data analysis skills.</li><li>Excellent communication, leadership, and stakeholder management abilities.</li><li>Strong analytical, commercial, and strategic thinking skills.</li><li>Professional certification (e.g., MRICS, FRICS, PMP, CCP) is preferred.</li><li>Experience with major international airport operators or aviation authorities.</li><li>Familiarity with ICAO, FAA, or EASA standards.</li><li>Experience working across multiple geographies, with Middle East experience highly desirable.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Comprehensive life insurance coverage.</li><li>Premium medical insurance for you and your dependents.</li><li>Generous annual leave balance.</li><li>Flexible and hybrid work solutions.</li><li>Remote work opportunities outside of country.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Relocation assistance.</li><li>Transportation & housing allowances (available for remote work locations).</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Contractual (Fixed Term)<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
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<span><span><span><span><span><span><span><u><b>Job Description:</b></u></span></span></span></span></span></span></span><p><b>Details of the Division and Team:</b></p><br><p>Deutsche Bank Private Bank is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.</p><br><p>The Relationship Manager is a primary point of contact for clients to access the entire suite of wealth management capabilities and solutions offered by Deutsche Bank Private Bank. This is achieved by working in close partnership with the Investment Manager in the day-to-day planning and servicing for the client. The individual is responsible for acquiring new clients - which are in line with the business proposition of the bank - and assets as well as grow existing business relationships, assuring a holistic and high-standard client experience.</p><br><p><b>What we will offer you:</b></p><br><p>A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and well-being at its center.</p><br><p><b>Your key responsibilities:</b></p><br><ul><li><p>Develop, manage and maintain overall relationship with the client, providing an holistic client experience</p><br></li><li><p>Be the first point of contact and the overall responsible person with regard to dealing with client complaints</p><br></li><li><p>Develop new business with new and existing clients, spending a great proportion of time focused on bringing in new clients and new assets (prospecting), building and sustaining long-term relationships</p><br></li><li><p>Work as a team with the Investment Manager (and the Institutional Wealth Partner where appropriate) to build deeper client relationships / involve in origination</p><br></li><li><p>Keep day-to-day responsibility for advising clients within the required regulatory framework and keeping abreast of all client-impacting initiatives from the respective market</p><br></li><li><p>Proactively identifying client lending / financing needs, involving lending specialists to further develop the opportunity</p><br></li><li><p>Perform continuous market analysis to identify potential client leads and opportunities</p><br></li><li><p>Act as the Accountable Client Owner with responsibility for all AML aspects of the client relationship; this includes KYC in good quality and in a timely manner (no overdues) as well as account behavior, i.e. transactions with focus on 3rd party transactions constituting transfers in and out to be in line with purpose and anticipated behavior of the account(s). </p><br></li><li><p>Where clients are not assigned an Investment Manager, own the overall suitability and appropriateness for client investments; taking client execution orders where required and ensuring that all corresponding checks are performed</p><br></li><li><p>Participate in relevant client social events as well as in PR and other marketing activities </p><br></li><li><p>Uphold the team’s operating rhythm (e.g. regular prospect review, pipeline review, account planning, etc.), leading by example and demonstrating role-model behavior</p><br></li><li><p>Work in close co-operation with other coverage, product and support functions to deliver DB’s value proposition, leveraging also other DB divisions where possible</p><br></li><li><p>Actively support the business / growth strategy, plans and values, contributing to the achievement of a high performing team</p><br></li><li><p>Act within professional, legal and ethical boundaries and guidelines, observing all internal and external compliance regulations and code of ethics and conduct; flagging and managing reputational risks and conflicts issues</p><br></li></ul><p><b>Your skills and experience:</b></p><br><ul><li><p>Minimum 7/10/15 years of relevant wealth management experience for VP/Director/Managing Director</p><br></li><li><p>Solid network of clients in the target coverage market is required, specifically Non-Resident Indians</p><br></li><li><p>Fluency (written and oral) in English and other languages used in the target coverage market required for daily business processing and client communication</p><br></li><li><p>Detail orientation on both strategy and execution</p><br></li><li><p>Excellent communication skills</p><br></li><li><p>Excellent collaboration skills</p><br></li><li><p>Superior investment acumen</p><br></li><li><p>Have a good understanding of the governing regulatory framework (e.g. RDR, MiFID II, etc.), including but not limited to applicable confidentiality / secrecy / data protection regulations and cross border rules where relevant</p><br></li><li><p>Professional integrity</p><br></li><li><p>For experienced hire, solid network of clients in the target coverage market is required</p><br></li><li><p>Self-starter</p><br></li><li><p>Willing and able to develop other staff, e.g., analysts</p><br></li><li><p>CFA, MBA degree or other advanced degree a plus</p><br></li></ul><p><b>About us and our teams:</b></p><br><p>Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.</p><br><p>We strive for a <span><u>culture</u></span> in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.</p><br><p>Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.</p><br><p>We welcome applications from all people and promote a positive, fair and inclusive work environment.</p><br> </div>
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<p><b>Date Posted:</b></p><br>2026-06-19<p><b>Country: </b></p><br>United Arab Emirates<p><b>Location: </b></p><br>3rd Floor, Office# 304 Al Montazah Tower, Khalidiya Street, Al Bateen W10, Abu Dhabi, P.O Box 3467<p><b>Job Description:</b></p><br><p><b>Key Responsibilities </b></p><br><ul><li><p>Conducts safety checks at all points before initiating job at the client site.</p><br></li><li><p>Performs the cleaning, lubrication and testing of the over speed governor.</p><br></li><li><p>Checks the static balancing of the units, correcting over balance in the counterweights and adjusting final limits, under the guidance of a Senior Adjustor/Adjustor.</p><br></li><li><p>Lubricates the Safety Action Mechanism and tests it according to the defined procedures.</p><br></li><li><p>Performs under guidance the installation of door skates and sets door locks after driving the product through inspection mode and stopping at every landing and checking all bolts and fasteners for correct tightness.</p><br></li><li><p>Performs unit safety check by travelling the car top through the shaft checking interference between moving parts, cabin, counterweight or any other piece of equipment.</p><br></li><li><p>Checks all electrical operation of unit including car door, buttons and intercom.</p><br></li><li><p>Escalates concerns at job sites to the Supervisor including filling out the NCR, process infractions and safety issues.</p><br></li><li><p>Sets all contact parameters in the controller and puts the lift in normal operation.</p><br></li><li><p>Adjusts the acceleration and deceleration and ride quality as per OTIS recommended standards in manual.</p><br></li><li><p>Inspects the motor pit and escalator steps for any construction debris and cleans them, if necessary, as per the safety guidelines.</p><br></li><li><p>Tests the escalator by removing the comb at both ends plates and hand, winds the motor for one complete cycle of travel to ensure there are no obstructions that might damage the steps or handrails.</p><br></li><li><p>Prepares the new installation inspection report, field test data report, safety check report and Otis safety audit.</p><br></li></ul><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
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<strong>About Tabby:</strong><br><br>Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 20 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>Tabby generates over $14 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.<br>Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and now has an implied valuation of $4.5 billion.<br><br><strong>About the Role:</strong>The Account Management Specialist manages a portfolio of strategic and enterprise merchants, driving long-term growth, retention, and product adoption across accounts. Acting as a trusted advisor, the specialist is responsible for developing account strategies, identifying revenue opportunities, and delivering data-driven recommendations that maximize merchant performance and business outcomes.<br><br>This role requires strong commercial acumen, analytical capabilities, and stakeholder management skills. The Account Management Specialist is expected to operate independently, lead strategic merchant conversations, influence decision-making, and drive the adoption of Tabby's full product suite. The role also plays a key part in cross-functional initiatives, process improvements, and strategic projects that support broader business objectives.<br><br> <br> Key Responsibilities<br><strong>Strategic Account Management:<br></strong><br><br><ul><li>Own and manage a portfolio of strategic and enterprise merchants, driving retention, growth, and long-term partnership success.</li><li>Build relationships with key decision-makers and act as a trusted advisor to merchants.</li><li>Develop and execute account growth plans aligned with merchant objectives and Tabby's commercial strategy.<br></li></ul><strong>Revenue Growth & Product Expansion:<br></strong><br><br><ul><li>Drive revenue growth through upselling, cross-selling, and expansion of Tabby's products and services.</li><li>Identify opportunities to increase product penetration across the portfolio, including new and existing solutions.</li><li>Lead commercial discussions and proactively position relevant products based on merchant needs and performance insights.</li><li>Own pipeline generation within the portfolio and track expansion opportunities through to execution.<br></li></ul><strong>Data Analytics & Portfolio Optimization<br></strong><br><br><ul><li>Analyze merchant performance, transaction trends, conversion metrics, and product adoption to identify growth opportunities and risks.</li><li>Translate complex datasets into actionable recommendations that improve merchant performance and revenue contribution.</li><li>Conduct portfolio reviews, business reviews, and strategic performance discussions with merchants.</li><li>Build dashboards, reports, and presentations to support data-driven decision-making.<br></li></ul><strong>Strategic Projects & Business Initiatives:<br></strong><br><br><ul><li>Lead and contribute to strategic initiatives, product launches, operational improvements, and merchant experience enhancements.</li><li>Identify process improvement opportunities and support automation and scalability initiatives across the business.</li><li>Partner with leadership and cross-functional teams on high-impact commercial and operational projects.<br></li></ul><strong>Merchant Success & Problem Resolution:<br></strong><br><br><ul><li>Proactively identify merchant challenges and business risks before they impact performance.</li><li>Take ownership of complex merchant escalations and coordinate stakeholders to drive timely resolution.</li><li>Ensure merchants receive strategic recommendations and solutions that support continued growth.<br></li></ul><strong>Cross-Functional Leadership:<br></strong><br><br><ul><li>Collaborate closely with Product, Marketing, Sales, Operations, Risk, Finance, and Tech teams to deliver merchant solutions and achieve business objectives.</li><li>Act as the primary point of coordination for strategic merchant initiatives requiring cross-functional involvement.<br></li><li>Influence internal stakeholders and drive alignment to achieve successful merchant outcomes.<br></li></ul> <br> Skills, Knowledge & Expertise<br><ul><li>Bachelor's degree in Business, Marketing, Finance, Economics, or a related field.</li><li>3-5+ years of experience in Account Management, Customer Success, Partnerships, Business Development, or a similar client-facing role.</li><li>Proven experience independently managing enterprise or strategic accounts.</li><li>Strong commercial mindset with demonstrated success in driving revenue growth, upselling, and cross-selling.</li><li>Advanced analytical skills with the ability to interpret data, identify trends, and translate insights into business recommendations.</li><li>Experience conducting portfolio reviews, business reviews, and presenting performance insights to senior stakeholders.</li><li>Strong stakeholder management, negotiation, and relationship-building skills.</li><li>Ability to manage multiple strategic initiatives and priorities simultaneously.</li><li>Experience working cross-functionally with Product, Marketing, Operations, Finance, and Technical teams.</li><li>Advanced proficiency in Excel/Google Sheets and experience with Tableau, Power BI, or similar analytics tools.</li><li>Experience within fintech, payments, BNPL, e-commerce, or technology industries is preferred.</li></ul> <br> Job Benefits<br><ul><li>We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li><li>A working environment that gives you autonomy and responsibility from day one.</li><li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li><li>Participation in the company’s employee stock options program.</li><li>Health Insurance.</li><li> Flexi Perks: a monetary benefit to spend on what matters most to you — health, well-being, education, or professional development.</li></ul> </div>
Job Purpose<br><br>Plan and support the development and implementation of training related policies, procedures and programs. Initiates, selects, implements, monitors, and follows up appropriate training requirements for ADNOC employees, particularly UAE Nationals, and participates in enhancing training programs in order to support strategic Emiratization objectives. Provide input in the development of realistic budget estimations for creating new training courses, maintaining current ones, and monitors pertinent expenditures to ensure cost-effectiveness.<br><br>Job Specific Accountabilities (Part 1)<br><br> Provide support in the development and implementation of the training policies and procedures. Advise Management on the setting of the training objectives. Initiates and recommends modification, as required, to ensure attainment of the company’s training related objectives. Implement the annual training needs identification exercise to compile and produce the company’s annual training plan. Analyze the inputs and reports the results to the Management. Evaluate systematically the design and implementation of training courses, including content, cost, relevancy, quality and appropriateness of instructional methods and techniques to ensure conformity with ADNOC’s training objectives. Monitor proper implementation and completion of all planned in-house and external training courses and programs, with appropriate follow up, evaluation, assessment and performance reports. Reviews, and propose international best practices and benchmarking for corporate training, as appropriate to ADNOC requirements. Liaise with training organizations within the UAE and abroad, evaluates their courses in respect of quality of materials, and general suitability for ADNOC needs. Coordinate the design of specific modules to be included in standard courses to cater to ADNOC specific business requirements, and negotiates the most favorable terms for their development. Develop, deliver and evaluate relevant workshops and learning sessions to enhance the training related system and procedures and the interfaces with customers. Provide technical advice and assistance to the various Directorates in the design and implementation of on-the-job training programs, analyses the results and recommends adjustments accordingly, in coordination with concerned Line Managers. Develop and monitors the English Language Training Program for the company in close liaison with the provider and ensures that it is supported by appropriate assessment strategies and methodologies. Plan and manage programs for in-house and overseas English Language training. Initiate and develop relevant long duration training programs to meet the company’s Nationalization targets, in close liaison with the provider. Initiate and prepare various service agreements with educational institutes and training service providers, both in the UAE and abroad. Coordinate with the Group Companies on the implementation of strategic training plans, and their participation in different courses organized either by ADNOC or the Group. Study and analyze different trends and feedback about learning activities and recommends necessary changes to enhance the quality of the services provided. Analyze current training activities and attainments in relation to training and development objectives, and produces reports as required. Ensures that appropriate training data is maintained and available for management for reference. Anticipates future training needs and requirements and alerts management accordingly. Evaluates management requests for specific tailor-made courses; prepares programs, coordinates, implements and evaluates their effectiveness.<br><br>Job Specific Accountabilities (Part 2)<br><br> Liaise with higher education colleges and universities for the intake of their students for industrial training, work placement and summer training. Assist in preparing the annual training budget and monitors budget expenditures in collaboration with Finance Directorate and submits periodic status progress reports accordingly.<br><br>Job Specific Accountabilities (Part 3)<br><br>Generic Accountabilities<br><br>Supervision<br><br> Plan, supervise and coordinate all activities in the assigned area to meet functional objectives. Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective business objectives.<br><br>Budgets<br><br> Provide input for preparation of the Function / Division / Department / Section budgets, assist in the implementation of the approved Budget, and work plans to deliver business objectives. Investigate and highlight any significant variances to support effective performance and cost control.<br><br>Policies, Systems, Processes & Procedures<br><br> Implement approved Function/ Division/ Department/ Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><br>Performance Management<br><br> Contribute to the achievement of the approved Performance Objectives for the Function/ Division / Department/ Section in line with the Company Performance framework.<br><br>Innovation and Continuous Improvement<br><br> Design and implement new tools and techniques to improve the quality and efficiency of operational processes. Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><br>Health, Safety, Environment (HSE) and Sustainability<br><br> Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><br>Reports<br><br> Provide inputs to prepare MIS and progress reports for Company Management.<br><br>Generic Accountabilities (continue)<br><br>Internal Communications & Working Relationships<br><br> Frequent contacts with Departments Heads and ADNOC employees up to Unit Manager level to discuss their training needs and plans.<br><br>External Communications & Working Relationships<br><br> Regular contacts with Training Institutions and consultants, local/outside to coordinate and negotiate the implementation of corporate training courses.<br><br>Minimum Qualification<br><br> Bachelor Degree Business Administration or relevant discipline.<br><br>Minimum Experience, Knowledge & Skills<br><br> 8 years of experience in the development, implementation and administration of training plans and programs, policies and procedures in the Oil and Gas industry.<br><br>Professional Certifications<br><br>As applicable<br><br>Work Condition, Physical effort & Work Environment<br><br>Physical Effort<br><br>Minimal<br><br>Work Environment<br><br>A/C environment, could be exposed to the prevailing weather conditions like heat, humidity & dust during occasional site visits.<br><br>Additional Details<br><br>Job Family / Sub Family: Human Capital / Learning & Development
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<p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></p><br><br><p><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></p><br><br><p><span><strong>We connect. We inspire.</strong></span></p><br><br><br><br><br><br><p><span><strong>Role Context:</strong></span></p><br><br><p><span>The Head of Arts is the senior lead for Arts and Creative Industries in-country, representing the organisation externally and leading the planning and delivery of Arts programmes. They provide strategic sector expertise, manage key stakeholder relationships, and may lead a small Arts team. Working closely with the Country Director, Global Arts colleagues, and country leadership, they drive collaboration, share best practice, influence decision-making, and identify opportunities for multi-country programmes and income generation.</span></p><br><br><p><span>The role sits within Cultural Engagement (CE), which leads the British Council's global work across Arts, Education, English & School Education, and Research. The Arts portfolio is delivered through two global programmes:</span></p><br><br><ul><li><span>Art in Action – connecting UK and international artists and creative organisations, fostering collaboration, expanding market access, and addressing global challenges through the arts. </span></li><li><span>Creative Growth – strengthening the creative economy through advocacy, sector development, skills, innovation, and sustainable growth initiatives. </span></li></ul><br><p><span><strong><span>Main Accountabilities:</span></strong></span></p><br><br><p><span><strong>Leadership & Management</strong></span></p><br><br><p><span>Leads the day-to-day delivery of the country Arts portfolio, ensuring programme quality and compliance with global standards. Manages a small Arts team and oversees financial performance and governance. Embeds Equality, Diversity & Inclusion (EDI) and anti-racist practices across programmes and ways of working.</span></p><br><br><p><span><strong>Strategy & Planning</strong></span></p><br><br><p><span>Leads planning and delivery of the country Arts portfolio aligned with global strategy. Contributes to global Arts strategy and oversees the full programme lifecycle. Drives digital integration to maximise programme impact, reach, and sustainability.</span></p><br><br><p><span><strong>Sector Leadership</strong></span></p><br><br><p><span>Provides expert Arts and Creative Industries insight to shape programmes aligned with local, UK sector, and HMG priorities. Represents the British Council as a trusted Arts leader, building strategic relationships with stakeholders, funders, and partners. Creates opportunities for collaboration between UK and local arts and creative sectors.</span></p><br><br><p><span><strong>Relationship & Stakeholders</strong></span></p><br><br><p><span>Builds and maintains strategic relationships across the arts, creative, cultural, and institutional sectors. Represents the British Council Arts internally and externally, promoting collaboration and cultural exchange. Works across Cultural Engagement to align partnerships and deliver strategic objectives.</span></p><br><br><p><span><strong>Brand and market positioning</strong></span></p><br><br><p><span>Promotes the UK arts and creative industries while strengthening the British Council's reputation and mission. Provides market insights to shape relevant, demand-led programmes aligned with British Council and FCDO priorities. Contributes to communications that showcase the impact of the country Arts portfolio.</span></p><br><br><p><span><strong>Business development </strong></span></p><br><br><p><span>Contributes to business and partnership development for the portfolio, aligning with country, Arts and CE priorities, systems and processes.</span></p><br><br><p><span><strong>Programme management</strong></span></p><br><br><p><span>Leads delivery of country Arts programmes tailored to local needs in collaboration with global teams. Oversees portfolio finances, contracts, procurement, grants, governance, and compliance. Manages delivery partners, consultants, and supply chain performance to ensure successful programme delivery.</span></p><br><br><br><p><strong><span>Qualifications & Work Experience:</span></strong></p><br><br><p><span><strong>Education/Qualifications</strong></span></p><br><br><ul><li><span>Degree and/or equivalent experience </span></li><li><span>Project management or equivalent qualification or equivalent work experience</span></li></ul><p><strong><span>Work Experience</span></strong></p><br><br><p><strong><span>Essentials</span></strong></p><br><br><ul><li><span>Specialist knowledge and understanding of current trends and practices in arts and creative industry in the country</span></li><li><span>Experience of managing national arts/ creative industry projects </span></li><li><span>Active and up-to-date network of diverse arts sector contacts</span></li><li><span>Experience of maintaining effective external and internal programme/project governance structures</span></li></ul><p><strong><span>Desirables</span></strong></p><br><br><ul><li><span>Understanding and appreciation of current arts trends and practices in the UK </span></li><li><span>Experience of managing international arts projects </span></li></ul><br><p><span><strong><span>Important Information:</span></strong></span></p><br><br><ul><li><span><strong>Language requirements: </strong>The British Council systems and global processes operate in English. Written and verbal proficiency in English is required</span></li><li><span><strong>British Council Pay Band: </strong>7/F</span></li><li><span><strong>Department: </strong>Cultural Engagement</span></li><li><span><strong>Contract type</strong>: FTC 2 years (renewable)</span></li><li><span><strong>Monthly gross salary: </strong>Basic salary 12,089 AED and Housing Allowances 6426 AED</span></li><li><span><strong>Working location: </strong>UAE</span></li><li><span><strong>Proof of Identity requirements/right to work in country</strong>: This role is open to candidates who are currently based in the UAE. Visa sponsorship is available where required. Please note that relocation support is not provided.</span></li><li><span><strong>Closing Date: 12 August 2026 (23:59 ICT)</strong></span></li></ul><br><br><br><p><span>A connected and trusted UK in a more connected and trusted world.</span></p><br><br><p><span><strong>Equality, Diversity and Inclusion Statement</strong></span></p><br><br><p><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></p><br><br><br><p><span><strong>Safeguarding Statement</strong></span></p><br><br><p><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></p><br><br><p><span>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Performs various breast interventional procedures and maintains competence in mammography, resolves patient concerns, monitors equipment condition, and provides safe and compassionate care. Oversees daily operations of the Breast Care Center, adapts procedures based on diagnostic information, coordinates patient care, ensures safety measures, and maintains ethical relationships. Performs radiographic examinations, addresses patient needs, ensures data accuracy, adheres to radiation safety protocols, and participates in quality improvement initiatives.</p><br><br>Responsibilities:<br><ul> <li><span>Performs Breast Interventional procedures such as Stereotactic Biopsy, Torno Guided Biopsy, Wire Localization, general radiography and Contrast Enhanced Mammography.</span></li> <li><span>Develops and maintains Mammographer competence and skills tools based on best practice guidelines and utilizes these tools to assess practice performance.</span></li> <li><span>Practices in peer competencies.</span></li> <li><span>Resolves patients' concerns and complaints relating to radiographic service.</span></li> <li><span>Monitors condition and care of radiographic equipment.</span></li> <li><span>Provides documentation of problems, response time of service organization, and completion of repair, in conjunction with Biomedical Engineering.</span></li> <li><span>Integrates scientific knowledge, technical competence, and patient interaction skills to provide safe and accurate procedures with compassion.</span></li> <li><span>Recognizes patient conditions essential for the successful completion of the procedure.</span></li> <li><span>Liaises between patients, licensed independent practitioners, and other members of the support team.</span></li> <li><span>Participates in quality improvement processes and continually assesses their professional performance.</span></li> <li><span>Engages in continuing education to include their area of practice to enhance patient care, public education, knowledge, and technical competence.</span></li> <li><span>Oversees the daily operations of the Breast Care Center's equipment, patient schedule, equipment</span><br><span>maintenance, the report of equipment failures, and quality assessment (QA).</span></li> <li><span>Identifies, records, and adapts procedures as appropriate to anatomical, pathological, and diagnostic information and images.</span></li> <li><span>Uses independent judgment during the radiographic exam to accurately differentiate between normal and pathologic findings.</span></li> <li><span>Analyses, and synthesizes radiographic information and medical history and communicates findings to the appropriate physician.</span></li> <li><span>Coordinates work schedule with the Departmental Director and/or scheduling desk to ensure workload coverage.</span></li> <li><span>Assumes responsibility for the safety, and mental and physical comfort of patients while they are in the radiographic environment care.</span></li> <li><span>Establishes and maintains ethical working relationships and good rapport with all interrelating hospitals, and referrals.</span></li> <li><span>Performs all requested radiographic examinations as ordered by the attending physician.</span></li> <li><span>Coordinates with other staff to ensure appropriate patient care is provided.</span></li> <li><span>Addresses problems of patient care as they arise and makes decisions to appropriately resolve the problems.</span></li> <li><span>Organizes daily work schedule and performs related clerical duties as required.</span></li> <li><span>Reports equipment failures to the appropriate supervisor or staff member.</span></li> <li><span>Provides in-service education team on requirements of radiographic procedures as requested by other members of the health care team.</span></li> <li><span>Responds promptly and positively to patients, families, co-workers, and all others professionally.</span></li> <li><span>Selects appropriate imaging acquisition with consideration given to established protocols and other factors influencing data acquisition parameters.</span></li> <li><span>Ensures a proper identification of post-processing digital data for display or hard copy records.</span></li> <li><span>Verifies informed consent for applicable procedures.</span></li> <li><span>Provides patient needs during procedures.</span></li> <li><span>Prepares patients for procedures.</span></li> <li><span>Applies principles of As-low-as-reasonably-achievable (ALARA) to minimize exposure to patient, self, and others.</span></li> <li><span>Conducts, maintains and/or removes intravenous access as prescribed by a licensed independent practitioner.</span></li> <li><span>Identifies, prepares and/or administers medications as prescribed by a licensed independent practitioner.</span></li> <li><span>Evaluates images for technical quality and ensure a proper identification is recorded.</span></li> <li><span>Identifies and responds to emergencies.</span></li> <li><span>Educates and monitors students and other health care providers.</span></li> <li><span>Maintains archival storage of digital data as appropriate.</span></li> <li><span>Accomplishes tasks through working effectively with others and appreciating the commitment and value of all team members.</span></li> <li><span>Ensures implementation of Federal Authority for Nuclear Radiation (FANR) rules and regulations.</span></li> <li><span>Observes radiation safety measures/protocols.</span></li> <li><span>Performs tasks utilizing IT-based systems, including Radiology Information System (RIS) and Electronic Medical Records (EMR).</span></li> <li><span>Protect the integrity and confidentiality of all data and information.</span></li> <li><span>Utilises Radiology Information System (RIS) and Electronic Medical Records (EMR) as appropriate to the role.</span></li> <li><span>Attends, participates, and represents Radiography in hospital/departmental meetings, where appropriate.</span></li> <li><span>Performs other additional duties as assigned providing appropriate training has been given.</span></li> <li><span>Performs and monitors safety checks on patients, employees, and visitors to comply with the safety regulations.</span></li> <li><span>Develops, implements, and provides reports on Radiography and Fluoroscopy Quality Control (QC) test protocols based on best practice standards and professional guidelines.</span></li> <li><span>Acts to continually improve the level of clinical and non-clinical outcomes and level of customer satisfaction in both individual and teamwork processes.</span></li> <li><span>Follows Infection Control principles as dictated by hospital policy. Keeps equipment and work areas clean and ready for patient care activities, by disinfecting units and accessories regularly, keeping food, drink, and personal items away from clinical work areas, ensuring hair and scarves are off the collar and that appropriate uniforms are worn always when on duty. </span></li> <li><span>Complies with Hospital Policy and Procedures regarding safety, infection control and security (<i>Codes of Ethics, Health Insurance Portability and Accountability (HIPAA) requirements and patient rights</i>).</span></li></ul><br>Qualifications:<br><ul> <li>Bachelor's Degree in Radiography/Radiology Technology or Medical Imaging</li> <li>Active home country registration</li> <li>Dubai Health Authority (DHA) License</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of two (2) years of experience as a Mammographer.</li> <li>Knowledge of Breast Interventional Procedures.</li> <li>Knowledge of human anatomy, human physiology, pathology, pharmacology, and medical terminology.</li> <li>Knowledge of radiation, magnetic protection, and safety.</li> <li>Knowledge of Joint Commission International Accreditation (JCIA) or accreditation standards.</li> <li>Knowledge of Middle East Culture and Customs.</li> <li>Ability to maintain a high degree of accuracy in positioning and Mammography techniques.</li> <li>Ability to speak and write in English fluently.</li></ul> </div>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>Job Summary</p><br><p>We are seeking a highly skilled Senior Geotechnical Engineer experienced in geotechnical engineering design, investigations, and construction support. The successful candidate will be responsible for delivering geotechnical solutions across infrastructure, transportation, buildings, and civil engineering projects, including site investigations, foundation design, earthworks, ground improvement, and advanced numerical analysis. The role requires close coordination with multidisciplinary teams while ensuring compliance with project specifications, applicable standards, and quality requirements.</p><br><p>Key Responsibilities</p><br><ul><li>Perform engineering design and analysis for geotechnical projects with minimal supervision.</li><li>Execute moderate to complex portions of multidisciplinary engineering assignments.</li><li>Collect, interpret, and correlate geotechnical investigation data using established engineering procedures.</li><li>Prepare engineering calculations, technical reports, design drawings, and specifications.</li><li>Develop practical engineering solutions by adapting established methods to project-specific requirements.</li><li>Identify design discrepancies, assess risks, and recommend corrective actions.</li><li>Mentor and provide technical guidance to junior engineers.</li><li>Deliver work in accordance with project budgets, schedules, and quality standards.</li><li>Coordinate with structural, civil, environmental, and construction teams throughout project delivery.</li><li>Provide technical support during construction, site inspections, and contractor coordination.</li></ul><p>The successful candidate should demonstrate expertise in:</p><br><ul><li>Planning and managing geotechnical investigations.</li><li>Assessment and interpretation of geotechnical parameters.</li><li>Development of geotechnical ground models for various design conditions.</li><li>Shallow foundation design.</li><li>Deep foundation design (piles and drilled shafts).</li><li>Earthworks and embankment design.</li><li>Slope stability assessment and design.</li><li>Excavation and temporary lateral support systems.</li><li>Ground improvement techniques and design.</li><li>Liquefaction assessment and mitigation.</li><li>Preparation of geotechnical design reports and recommendations.</li><li>Construction monitoring and geotechnical site support.</li></ul><br>Qualifications<br><p>Qualifications</p><br><ul><li>Bachelor's Degree in Engineering or Science from an accredited university in one of the following disciplines:<ul><li>Geotechnical Engineering</li><li>Civil Engineering</li><li>Engineering Geology</li><li>Geological Engineering</li><li>Foundation Engineering</li><li>Soil Mechanics</li><li>Rock Mechanics</li><li>Rock Engineering</li><li>Mining Engineering</li></ul></li><li>Master's degree or PhD in Geotechnical Engineering or a related discipline is preferred.</li><li>Chartered Engineer (CEng), Professional Engineer (PE), or equivalent professional registration is advantageous.</li><li>Relevant professional registration in Qatar, Bahrain, or the UAE is preferred.</li></ul><p>Experience</p><br><ul><li>8–15 years of relevant experience in geotechnical engineering.</li><li>Proven experience in both geotechnical design and construction/site supervision.</li><li>Strong understanding of contracts related to site investigations, surveys, and construction works.</li><li>Experience on major infrastructure, transportation, marine, industrial, or building projects is highly desirable.</li></ul><br>Additional Information<br><p>Software Skills</p><br><p>Experience with the following software packages or equivalent is highly desirable:</p><br><ul><li>Slope/W or Slide</li><li>Seep/W</li><li>PLAXIS 2D</li><li>RS2</li><li>Sigma/W</li><li>Repute</li><li>Group</li><li>LPILE</li><li>PDisp</li><li>Settle3D</li><li>CPeT-IT</li><li>CLiq or Liquefy-Pro</li><li>3D Finite Element Modelling (FEM) software</li></ul><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p>Join Standard Chartered Bank as a Specialist within our Complaint Resolution Unit, where your expertise will be pivotal in managing and resolving customer complaints with utmost professionalism and efficiency. This role is designed for a dedicated individual who is committed to upholding the highest standards of integrity while ensuring compliance with regulatory policies governing complaint handling.</p><br><br>
<p>As a key member of our customer service framework, you will conduct comprehensive investigations into customer grievances, working collaboratively across various internal departments to deliver fair resolutions. Your insights will drive improvements in our processes and contribute significantly to enhancing the overall customer experience banking with us.</p><br><br>
<p>This position offers a unique opportunity to influence customer advocacy initiatives and participate in ongoing improvements within a global banking context, creating meaningful impact while developing your professional career within a diverse and supportive environment.</p><br><br><b>Key Responsibilities</b> <br><ul>
<li>Efficiently manage and execute service operations that support customer requests initiated by front-end teams, ensuring seamless client experiences.</li>
<li>Conduct customer feedback surveys and maintain accurate Management Information Systems (MIS) records for continuous monitoring and reporting.</li>
<li>Document and categorise the spectrum of errors, issues, and complaints handled to facilitate pattern recognition and resolution tracking.</li>
<li>Ensure all complaints are resolved within established turnaround times, maintaining transparency and accountability throughout the process.</li>
<li>Collaborate actively with team members and cross-functional units to align complaint resolution efforts with organisational goals.</li>
<li>Identify and articulate customer issues clearly, proposing effective solutions tailored to individual circumstances.</li>
<li>Perform detailed root cause analysis to uncover systemic issues and recommend sustainable process improvements.</li>
<li>Investigate complex customer complaints thoroughly, escalating when necessary, and coordinating with relevant stakeholders to reach timely resolutions.</li>
<li>Communicate complaint outcomes clearly, empathetically, and professionally, ensuring customers feel heard and valued.</li>
<li>Provide recommendations for service enhancements based on recurring concerns and customer insights to strengthen overall satisfaction.</li>
<li>Maintain rigorous quality standards to support a culture of excellence in customer service and complaint management.</li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li>Exceptional analytical skills with the ability to scrutinise complaint details and extract key information to inform effective resolution strategies.</li>
<li>Excellent verbal and written communication skills to engage confidently with customers and internal teams, ensuring clarity and professionalism at all stages.</li>
<li>In-depth knowledge of banking products and services, combined with a keen eagerness to stay updated with new offerings and regulations.</li>
<li>Proven ability to manage sensitive and high-risk complaints with discretion and sound judgement.</li>
<li>A robust customer-centric approach, demonstrating empathy and commitment to delivering superior service experiences.</li>
<li>Strong attention to detail to ensure accurate logging, tracking, and reporting of complaints and their resolutions.</li>
<li>Competence in complaint management systems and tools, facilitating efficient case handling and documentation.</li>
<li>Creative and solution-oriented problem-solving skills to address challenges and improve complaint handling processes.</li>
</ul><br><b>Qualifications</b> <br><p><strong><span>Ideal Candidate </span></strong><br><span>• A bachelor's degree/graduate is preferred.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
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Preferred candidate </h2>
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United Arab Emirates </div>
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<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, we share leading brands with the world. As a category manager you will be responsible for defining and driving the “offer” and purchasing strategy for different products categories and brands. You will also define the action plan for the categories, merchandising, promotional activities, prices and negotiations.</p>
<ul>
<li>Develop the business plan of the department in line with the strategic objectives of the brand</li>
<li>Formulate and communicate the department performance objectives and continuously monitor progress and alignment towards strategic objectives</li>
<li>Develop the department policies and procedures in order to ensure the fulfilment of organizational requirements</li>
<li>Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high-performance standards and staff pride in contribution</li>
<li>Monitor the yearly budget of the department and control expenditure to ensure optimal use</li>
<li>Define the offer strategy for the stores in the designated area in alignment with the brand’s values</li>
<li>Validate the strategy with the GM/Captain</li>
<li>Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands</li>
<li>Drive the development of the margin and the budgetary objectives</li>
</ul>
<p><strong>Category performance management:</strong></p>
<ul>
<li>Benchmark current performance vs. the competition and the peer market</li>
<li>Create different tools to improve the categories’ performance</li>
<li>Manage segmentation, seasonal activities, action plans for the stores; follow up on the results</li>
<li>Manage the existing catalogue, optimizing on the mix at the points of sale</li>
<li>Identify the products with potential and research new products</li>
<li>Develop a wide range of services (skincare – make up – lessons – etc.) to be adapted to each category</li>
<li>Prepare the periodic category reviews</li>
</ul>
<p><strong>Supplier relations:</strong></p>
<ul>
<li>Create partnerships with the brands and follow up on the results</li>
<li>Handle the negotiations with existing and potential partners</li>
<li>Optimize the merchandising plan and the allocation of space vs. the volume of margin</li>
<li>Develop new merchandising aids, tools, and new concepts</li>
<li>Coordinate new openings (brands/merchandising/promotions) or refitting of sales areas</li>
<li>Register newly imported brands to the market, in compliance with the regulations of each country</li>
<li>Benchmark current pricing vs. the competition and the peer market</li>
<li>Recommend adjustments on the pricing policy to the GM/Captain</li>
<li>Handle the production of the annual calendar for the brands promotions, launches, etc.</li>
<li>Assess the requirements and coordinate with relevant internal/external stakeholders (Marketing, Visual Merchandising, Suppliers, Category Managers and Logistics)</li>
<li>Negotiate with suppliers for the stock returns (discontinued and slow movers)</li>
<li>Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance</li>
</ul>
<h4>What you'll need to succeed</h4>
<ul>
<li>Minimum 4 years of category management experience</li>
<li>Background in beauty, make up, and wellness is a plus</li>
<li>Passion and love for beauty products</li>
<li>Commercial acumen</li>
<li>Excellent English communication skills</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose<p>At Emirates, our retail and contact centres operate globally! Our international teams play a crucial role in representing our brand, and providing our customers with up to date information regarding our range of products and services. Working with our team means that you serve as a primary means of communication and are often a first point of contact for our valued customers!</p><br><br><p>The Business Systems Manager will manage the business operations process design, impact and implementation for all IT systems pertinent to the department/assigned work stream, working closely with Emirates IT. Serve as senior subject matter expert for assigned functional domain. Manage the IT investment of the department from a business perspective to maximise performance efficiency, return on investment, process analysis and automation translating into tangible productivity increases, cost savings, information system enhancements, user training, business help desk support and active promotion of the departmental systems/PSS among the user community, in synch with the business growth, distribution and operational strategy. Pro-actively participate in achieving the IT and business strategic objectives of the department, by sourcing, validating and providing required information to develop system enhancement proposals and manage business testing, implementation, user requirements and operation thereafter. In all this the job holder has to closely work with Emirates/IT, and external vendors.</p><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Pro-actively lead/seek, validate, document and manage the analysis and requirements of the current and future business technology/functional needs. Interact with business and support unit managers and users across the company, trade and supplier partners, customers and information users to ensure that functionality is maximised and enhancements consistent with business and user requirements and the department’s future direction and strategy. Manage the user requirements, user testing and business rollout of new features.</li><li>Pro-actively monitor systems/functional performance to meet commercial demands Effectively identify, communicate, coordinate and drive solutions to any system instabilities, with the relevant managers/staff/vendors, within pre-agreed SLA’s and keep all relevant business managers and operationally dependant areas updated on a real time basis.</li><li>Organise and manage user testing schedules in a timely manner to ensure that delivered modules, patches or enhancements are tested in a qualitative manner, for implementation across the user community. Organise, coordinate and involve a broad spectrum of users (including outstations) to ensure that testing is thorough and all bugs detected and addressed, prior to roll-out and within business timeframes.</li><li>Manage the development and effective implementation of system usage procedures and ensure that user manuals and on-line help are published and available to all users, so that systems are used uniformly and efficient. Document and ensure all interfaces are tested, implemented and monitored to ensure systems are fully functional. Work closely with Training Manager to provide input on required training materials and e-learning.</li><li>Manage and provide systems help desk, which provides effective user assistance, diagnosis, reporting, escalation, solutions and closure of user problems and incidents. Ensure all systems and process related issues or enhancement requests are investigated, validated, recorded, tracked and managed effectively.</li><li>Participate/Lead, document/review, analyse and evaluate business requirement documents to ensure that they accurately reflect all business needs, pro-actively interact with user process owners and connected user departments or work areas, to review the same and co-ordinate with IT to address deviations. Also responsible to review and validate all user IT requirements documents for the department within business timelines. Scope creep must be managed and addressed to ensure project, bug fixes, patches or enhancement deliverables are not compromised.</li><li>Organise resources to address system operational issues and provide constant support and assistance for all users of the systems, internally and externally. Pro-actively propose, obtain approval and manage enhancements to the systems to meet evolving business processes and strategic distribution requirements.</li><li>Organise and conduct user forums and act as a medium to obtain, evaluate, validate and submit modification proposals, with cost/revenue and efficiency benefits.</li></ul><br><p><strong>SPECIFIC JOB ACCOUNTABILITIES:<br>Emirates Reservation System (ResConnect)</strong></p><br><br><ul><li>Analyse the products, competitors and industry changes to determine the most appropriate product feature sets. Recommend and co-ordinate where necessary competitive analysis, customer needs analysis and market research.</li><li>Be directly involved in the product design throughout the project lifecycle through to deployment and ongoing management. Lead the document development requirements with user flows and storyboards. Review and provide feedback for user acceptance.</li><li>Envisage, adapt and evolve the business processes for alignment and ensure impacted interface systems are aligned and tested.</li></ul>Qualification<p><strong>In order to be successful in this role, you must meet the below requirements:</strong></p><br><br><ul><li>8+ years in Commercial/Sales of experience relevant to the role.</li><li>Degree or Honours (12+3 or equivalent).</li><li>Experience of Airline reservation systems</li><li>Airline operations knowledge</li><li>Online retail knowledge (Airline Domain)</li><li>Retail stores knowledge (Airline Domain)</li><li>Loyalty platform experience (Airline Domain)</li><li>Knowledge of Payment gateways including PCI compliance (desirable)</li><li>Experience with Modern Airline Retailing implementation (desirable)</li></ul><p>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!</p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>Essential Experience <br>• Experience and/or knowledge of hotel business.<br>• Ability to understand quality management practices and teaches to others.<br>• Ability to understand data collection methods.<br>• Knowledge of budget preparation and the control of costs.<br>• Working knowledge of statistical measurement tools.<br>• Effective presentation skills.<br>• Detail orientation and analytical<br>Desirable Experience <br>• Operations background – depending on hotel facilities, a rooms or f&b background may be preferred<br>• Previous training in guest relations.<br>• Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.<br>• Experience/trained in Six Sigma or TQM<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.<br>• Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.<br>• Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.<br>• Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.<br>• Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.<br>• Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.<br>• Immerses in operations to better understand issues/defects faced on the ground.<br>• Drives several initiatives for business standard audits and guestvoice.<br>• Conducts monthly audit to verify compliance with company and brand standards.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Completes other reasonable duties as requested by leadership.<br>Executing Quality Training Programs<br>• Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.<br>• Develops specific training designed to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Verifies the tools for continuous improvements are in place and being utilized.<br>• Uses data collection methods to identify, compile, display, track, and analyze defect trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.<br>• Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p><span>The Consumer Business AML KYC Operations Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><p><b>What you’ll do</b></p><br><ul><li><p>Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.</p><br></li><li><p>Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.</p><br></li><li><p>Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.</p><br></li><li><p>Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.</p><br></li><li><p>Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.</p><br></li><li><p>Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.</p><br></li><li><p>Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.</p><br></li><li><p>Ensure you are meeting quality threshold for all the reviews completed. </p><br></li><li><p>Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.</p><br></li><li><p>Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.</p><br></li></ul><p><b>What we’ll need from you</b></p><br><p>Role Qualifications:</p><br><ul><li><p><span>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</span></p><br></li><li><p><span>Ability to support and obtain buy-in from others and lead by example of high performance.</span></p><br></li><li><p><span>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</span></p><br></li><li><p><span>Excellent time management skills</span></p><br></li><li><p><span>Strong analytical and problem-solving skills.</span></p><br></li><li><p><span>Basic project participation experience</span></p><br></li></ul><p> <span>Knowledge/Experience:</span></p><br><ul><li><p><span>Experience<span>with contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</span></p><br></li><li><p><span>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</span></p><br></li><li><p><span>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</span></p><br></li><li><p><span>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</span></p><br></li><li><p><span>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</span></p><br></li></ul><p>Skills: <b></b></p><br><ul><li><p><span>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</span></p><br></li><li><p><span>Excellent communication and presentation skills</span></p><br></li><li><p><span>Strong multitasking skills and attention to detail.</span></p><br></li></ul><p><span>Education:</span></p><br><p><span><span>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</span></span></p><br><p><b>What we can offer you</b></p><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. </p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>#LI-NS10</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>