Neurosurgeon Jobs in UAE

<ol><li><p>Identify and develop new business opportunities across the UAE and GCC markets.</p></li><li><p>Generate leads through prospecting, networking, cold calling, and customer visits.</p></li><li><p>Build and maintain long-term relationships with existing and prospective customers.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Prepare technical and commercial quotations in coordination with the engineering and production teams.</p></li><li><p>Conduct site visits to understand customer requirements and recommend suitable technical solutions.</p></li><li><p>Read and interpret engineering drawings, technical specifications, and customer documentation.</p></li><li><p>Coordinate with production, design, and procurement departments to ensure timely execution of customer orders.</p></li><li><p>Follow up on quotations, negotiate commercial terms, and close sales.</p></li><li><p>Monitor market trends, competitor activities, and emerging opportunities.</p></li><li><p>Maintain accurate CRM records, sales reports, and customer visit reports.</p></li><li><p>Represent the company at customer meetings, exhibitions, and industry events when required.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>We are seeking a proactive and results-driven Sales Engineer with experience in the technical rubber and polyurethane industry. The ideal candidate will be responsible for generating new business opportunities, managing existing customer relationships, and achieving sales targets across a wide range of engineered rubber and polyurethane products. The successful candidate should possess a strong technical understanding of polymer manufacturing processes and be capable of interpreting engineering drawings to effectively communicate customer requirements with the production team.</p><br><ol><li><p>Bachelor's Degree or Diploma in Mechanical Engineering, Chemical Engineering, Polymer Engineering, or a related technical field.</p></li><li><p>Minimum <strong>2 years of proven sales experience in the UAE</strong> selling <strong>technical rubber and/or polyurethane products</strong>.</p></li><li><p>Valid UAE Driving Licence (mandatory).</p></li><li><p>Good understanding of rubber and polyurethane manufacturing processes.</p></li><li><p>Ability to read and interpret engineering drawings and technical specifications.</p></li><li><p>Strong commercial awareness and negotiation skills.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Self-motivated, proactive, and capable of working independently.</p></li><li><p>Proficient in Microsoft Office applications (Excel, Word, Outlook). Experience with CRM software is an advantage.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities</b></p><p><b>CRM Strategy &amp; Implementation</b></p><ul><li>Support the implementation, and ongoing management of a new CRM platform.</li><li>Lead the migration, cleansing, and organisation of historical customer data.</li><li>Establish CRM processes, governance frameworks, and best practices.</li><li>Work closely with ticketing and other technology partners to ensure seamless integrations.</li><li>Develop a roadmap for customer data capture and enrichment across all touchpoints.</li></ul><p><b>Customer Data Management</b></p><ul><li>Manage and maintain the integrity, accuracy, and security of customer databases.</li><li>Develop data collection and consent management processes in line with UAE data privacy regulations.</li><li>Create a single customer view by integrating data from ticketing, hospitality, events, competitions, merchandise, and digital channels.</li><li>Implement data hygiene and regular auditing procedures.</li></ul><p><b>Audience Segmentation &amp; Insights</b></p><ul><li>Develop audience segmentation frameworks based on behaviour, demographics, purchase history, and engagement.</li><li>Build customer profiles and audience personas.</li><li>Identify opportunities to increase attendance, retention, and customer lifetime value.</li><li>Deliver actionable insights and recommendations to marketing, commercial, hospitality, and senior leadership teams.</li></ul><p><b>Fan Engagement &amp; Marketing Automation</b></p><ul><li>Develop and manage customer lifecycle journeys.</li><li>Create automated campaigns for ticket sales, event reminders, renewals, abandoned bookings, hospitality leads, and customer retention.</li><li>Support email marketing campaigns and audience targeting strategies.</li><li>Implement personalised communications based on customer behaviour and interests.</li></ul><p><b>Reporting &amp; Performance</b></p><ul><li>Develop CRM dashboards and reporting frameworks.</li><li>Monitor key metrics including:</li><li>Database growth</li><li>Customer acquisition</li><li>Retention</li><li>Attendance frequency</li><li>Ticket sales conversion</li><li>Email performance</li><li>Customer engagement</li><li>Provide regular performance reports and strategic recommendations.</li></ul><p><b>Stakeholder Management</b></p><ul><li>Work closely with Marketing, Commercial, Hospitality, Ticketing, IT, Finance, and Operations teams.</li><li>Manage relationships with CRM vendors, Ticketmaster, agencies, and external technology partners.</li><li>Support future fan engagement and loyalty initiatives.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Essential Skills &amp; Experience</b></p><ul><li>3–5 years' experience in CRM, customer data, fan engagement, marketing automation, or audience development.</li><li>Experience implementing or managing CRM platforms.</li><li>Strong understanding of customer data management and segmentation.</li><li>Experience with email marketing and marketing automation tools.</li><li>Advanced Excel and reporting skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent project management and stakeholder management skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Technical Manager – Fit-Out is responsible for technical leadership, design coordination, and of interior fit-out projects, ensuring all drawings, specifications, materials, and details are coordinated, compliant, and build-able within project constraints. Design &amp; Technical Management Manage and coordinate shop drawings, design development, and technical submissions for fitout works. Review architectural, ID, MEP, and specialist drawings to ensure coordination and construct-ability. Ensure compliance with contract requirements, authority regulations, codes, and consultant standards. Lead design coordination meetings and resolve technical clashes. Shop Drawings &amp; Submittals Oversee preparation and review of shop drawings, material submittals, samples, mock-ups, and prototypes. Ensure timely approvals in line with project schedules. Coordinate with planning and procurement teams to avoid technical delays. Propose value engineering solutions without compromising design intent or quality. Identify construction risks early and recommend mitigation measures. Optimize details for cost, time, and quality efficiency. Authority &amp; Consultant Coordination Liaise with consultants, clients, and authorities for technical approvals. Ensure all technical documents comply with local authority and fire/life safety requirements. Support authority inspections where technical input is required. Site Technical Support Provide technical guidance to site teams, subcontractors, and suppliers. Resolve site technical issues, RFIs, and discrepancies. Support quality control during execution and inspections. Handover &amp; Close-Out Ensure technical documentation is complete for as-built drawings and O&amp;M manuals. Support project handover and DLP technical issues Requirements • Bachelor’s Degree in Architecture, Interior Design, or Engineering. • +20 years of experience in interior fit-out projects. • Strong UAE experience with consultant-led, fast-track projects. • Proven experience in high-end commercial, hospitality, retail, or residential fit-out. Benefits Family Benefits</p> </div>

<ul><li><p>Manage and oversee warranty operations in line with BYD and company policies and procedures.</p></li><li><p>Process warranty claims accurately and within required timelines to maximize claim acceptance and revenue recovery.</p></li><li><p>Provide technical and operational guidance to the warranty team on warranty-related matters.</p></li><li><p>Monitor warranty performance, identify improvement opportunities, and support the achievement of departmental targets.</p></li><li><p>Prepare and analyze daily, weekly, and monthly warranty performance reports and KPIs.</p></li><li><p>Support and participate in warranty audits, ensuring compliance with OEM and internal requirements.</p></li><li><p>Reconcile warranty accounts, credit notes, and remittances in accordance with financial guidelines.</p></li><li><p>Collaborate with Aftersales, Parts, Technical, Finance, and OEM stakeholders to resolve warranty-related issues efficiently.</p></li><li><p>Conduct on-the-job training and provide support to Warranty staff and Service Advisors.</p></li><li><p>Support visiting OEM representatives and maintain excellent working relationships with manufacturer partners.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong understanding of automotive warranty processes and OEM warranty standards.</p></li><li><p>Experience managing warranty claims, submissions, reconciliations, and audits.</p></li><li><p>Excellent analytical and reporting skills.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Ability to identify and resolve warranty-related issues effectively.</p></li><li><p>Good communication and stakeholder management skills.</p></li><li><p>Ability to prioritize workload and meet deadlines.</p></li><li><p>Strong organizational and time management capabilities.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Excel.</p></li><li><p>Ability to coach, mentor, and support team members.</p></li></ul><br><p><strong>What equips you for the role:</strong></p><ul><li><p>Diploma or Degree in Mechanical Engineering, Automotive Engineering, or a related field.</p></li><li><p>Minimum 5 years of automotive distributor experience.</p></li><li><p>Minimum 3 years of experience as a Warranty Administrator.</p></li><li><p>Strong knowledge of automotive warranty processes and OEM claim procedures.</p></li><li><p>Hands-on experience with SAP IS-Auto and/or SAP S/4HANA is mandatory.</p></li><li><p>Experience working with OEM DMS and warranty systems.</p></li><li><p>Strong Microsoft Office proficiency.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>High levels of integrity, professionalism, and accountability.</p></li><li><p>Strong analytical, organizational, and problem-solving skills.</p></li><li><p>Ability to work collaboratively within a fast-paced aftersales environment.</p></li></ul>

<ul><li><p>Monitor and control the monthly closing of books with AFSS teams to ensure recognition of robust financials within group timelines.</p></li><li><p>Work for continuous improvement in monthly closing activities to ensure quality financials for business units.</p></li><li><p>Carry out detailed review of key automotive accounts in the Trial Balance and ensure substantiation of balances.</p></li><li><p>Support a robust R2R process through standardizing the accounting process, regular key account reconciliations, improved Fixed Asset management, and enhanced month-end process and reporting.</p></li><li><p>Prepare and submit accurate, timely monthly management reports as per agreed templates with comments for review with the Finance Manager or AGM Finance.</p></li><li><p>Provide support for overseas entities by reviewing current processes and sharing best practices to improve standards.</p></li><li><p>Coordinate external audits of the automotive entity by providing relevant explanations and schedules to auditors, ensuring timely and accurate completion.</p></li><li><p>Support the preparation of standalone financial statements for automotive entities in accordance with governance from Group Finance or Divisional Controlling.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficiency in financial software and ERP systems, particularly SAP.</p></li><li><p>Strong analytical and problem-solving skills to ensure financial accuracy and compliance.</p></li><li><p>Excellent communication skills, both verbal and written, for effective collaboration with finance teams and external auditors.</p></li><li><p>Ability to manage and prioritize tasks effectively, with a focus on continuous improvement and efficiency.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor's Degree in Finance or Accounting or professional accounting qualification, such as CPA or ACCA.</p></li><li><p>At least 2 to 3 years of relevant experience within a large organization.</p></li><li><p>Strong analytical skills, process-oriented, with proficiency in ERP systems, preferably SAP and SAP BW/BPC.</p></li><li><p>Ability to plan, prioritize tasks, and work effectively in a team with excellent communication and presentation skills.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled and experienced Radiologist with NHRA Eligibility or a valid NHRA License to join a reputed healthcare facility in Bahrain.<br> The ideal candidate will be responsible for interpreting diagnostic imaging studies, providing accurate reports, and collaborating with multidisciplinary teams to ensure high-quality patient care.<br> Key Responsibilities Interpret and report a wide range of diagnostic imaging studies including X-rays, CT scans, MRI, Ultrasound, and Mammography (as applicable).<br> Perform and supervise imaging procedures while ensuring patient safety and comfort.<br> Provide timely, accurate, and comprehensive radiology reports.<br> Consult with referring physicians regarding imaging findings and treatment recommendations.<br> Maintain high standards of diagnostic accuracy and clinical excellence.<br> Ensure compliance with NHRA regulations, hospital policies, and international radiology standards.<br> Participate in departmental quality improvement initiatives and multidisciplinary meetings.<br> Keep up to date with advancements in radiology techniques and technology.<br> Private Health Insurance Paid Time Off Training &amp; Development Performance Bonus Our team will provide complete assistance throughout the process, including: * Licensing guidance and application support * Credential verification, DataFlow, and documentation assistance * Guidance for exam scheduling and registration procedures * Relocation support across the Middle East * Smooth onboarding coordination with the clinic / hospital * Dedicated support until all joining formalities are completed Requirements MD/DNB/DMRD/Equivalent qualification in Radiology.<br> Fellowship or additional subspecialty training is an advantage.<br> NHRA Eligibility Letter or a valid NHRA License is mandatory.<br> Minimum 3–5 years of post-qualification experience as a Radiologist.<br> Strong expertise in CT, MRI, Ultrasound, X-ray, and other diagnostic imaging modalities.<br> Excellent analytical, communication, and reporting skills.<br> Ability to work effectively in a multidisciplinary healthcare environment.<br></span> </div>

<p>We are seeking a visionary and strategic General Manager to lead our perfume and cosmetics operations. You will be responsible for driving overall business growth, scaling our market presence, and overseeing everything from product development to retail strategy. The ideal candidate has a proven track record in the GCC/UAE fragrance sector, strong commercial acumen, and the ability to turn bold strategies into execution. Key Responsibilities Strategic Leadership: • Develop and execute comprehensive business plans and brand strategies to elevate market share and profitability. Commercial & Retail Operations: • Oversee end-to-end retail and wholesale operations, manage key accounts, and drive sustainable revenue growth across multiple markets. Product & Brand Development: • Collaborate with fragrance evaluators and marketing teams to align product launches with regional trends and consumer behavior. Team Mentorship: • Lead, develop, and retain a high-performing team of sales, marketing, and operational professionals. Stakeholder Management: • Negotiate with distributors, suppliers, and retail partners to secure prime shelf space and favorable distribution terms.</p><p>Qualifications & Requirements Experience: • 10+ years of commercial or operational leadership experience in Fine Fragrance, Niche Perfumes, or Luxury Cosmetics. Market Knowledge: • Deep understanding of the GCC/UAE perfume market, consumer buying behavior, and regional retail dynamics. Skills: • Exceptional negotiation, financial forecasting, and cross-cultural communication skills. Language: • Fluency in English is required. Arabic and/or French speaking is highly advantageous. What We Offer Competitive Compensation: • A highly competitive tax-free salary package in line with market standards. Incentives: • Lucrative performance-based bonus and commission structure tailored to territorial growth and sales targets. Benefits: • Comprehensive benefits including medical insurance, annual flight tickets, and visa sponsorship.</p>

<p>We are seeking a visionary and strategic General Manager to lead our perfume and cosmetics operations. You will be responsible for driving overall business growth, scaling our market presence, and overseeing everything from product development to retail strategy. The ideal candidate has a proven track record in the GCC/UAE fragrance sector, strong commercial acumen, and the ability to turn bold strategies into execution. Key Responsibilities Strategic Leadership: • Develop and execute comprehensive business plans and brand strategies to elevate market share and profitability. Commercial & Retail Operations: • Oversee end-to-end retail and wholesale operations, manage key accounts, and drive sustainable revenue growth across multiple markets. Product & Brand Development: • Collaborate with fragrance evaluators and marketing teams to align product launches with regional trends and consumer behavior. Team Mentorship: • Lead, develop, and retain a high-performing team of sales, marketing, and operational professionals. Stakeholder Management: • Negotiate with distributors, suppliers, and retail partners to secure prime shelf space and favorable distribution terms.</p><p>Qualifications & Requirements Experience: • 10+ years of commercial or operational leadership experience in Fine Fragrance, Niche Perfumes, or Luxury Cosmetics. Market Knowledge: • Deep understanding of the GCC/UAE perfume market, consumer buying behavior, and regional retail dynamics. Skills: • Exceptional negotiation, financial forecasting, and cross-cultural communication skills. Language: • Fluency in English is required. Arabic and/or French speaking is highly advantageous. What We Offer Competitive Compensation: • A highly competitive tax-free salary package in line with market standards. Incentives: • Lucrative performance-based bonus and commission structure tailored to territorial growth and sales targets. Benefits: • Comprehensive benefits including medical insurance, annual flight tickets, and visa sponsorship.</p>

<p>We are seeking a dynamic and experienced Project Manager to join our team in Dubai, United Arab Emirates. As a Project Manager, you will be responsible for leading and delivering complex projects from inception to completion, ensuring they meet quality standards, timelines, and budget constraints. 1) Develop and maintain comprehensive project plans, including schedules, budgets, and resource allocation 2) Lead cross-functional teams to execute projects efficiently and effectively 3) Manage project risks and develop mitigation strategies to ensure successful outcomes 4) Collaborate with stakeholders to define project scope, objectives, and deliverables 5) Monitor project progress and provide regular status updates to senior management and clients 6) Analyze project performance metrics and implement process improvements 7) Ensure compliance with organizational policies, procedures, and industry standards 8) Negotiate with vendors and contractors to optimize project resources and costs 9) Facilitate effective communication among team members and stakeholders 10) Conduct post-project evaluations to identify lessons learned and best practices</p><p>1) Bachelor's or Master's degree in Civil Engineering. 2) Proven experience (20+ years) in bridge Construction Management and/or project management. 3) Strong knowledge of project management methodologies and best practices 4) Professional certification such as PMP (Project Management Professional) or equivalent is preferred 5) Excellent leadership and team management skills with the ability to motivate and guide diverse teams 6) Proficiency in project management software (e.g., Microsoft Project, Primavera, or similar tools) 7) Outstanding communication and negotiation skills, with the ability to interact effectively with all levels of management 8) Demonstrated ability to manage multiple projects simultaneously while maintaining attention to detail 9) Strong analytical and problem-solving skills with a focus on risk management 10) Adaptability to work in a fast-paced, dynamic environment and handle changing priorities 11) Experience in budget management and resource allocation 12) Proven experience with RTA projects for bridges construction, civil structure construction or Maintenance.</p>

<ul><li><p>Responsible to compile the master production plan to satisfy customer demand.</p></li><li><p>Manage, modify and adapt the master production plan due to engineering changes and material shortages.</p></li><li><p>Maintain the master production plan with process data collected from reliable sources.</p></li><li><p>Ensure the Enterprise Resource Planning (ERP) System is aligned and reflects the most recent information.</p></li><li><p>Ensure material and supply planners are aligned with the master production plan to ensure accurate material</p></li><li><p>resource planning (MRP).</p></li><li><p>Plan, direct and schedule resources to ensure maximum performance in production with minimal delays.</p></li><li><p>Forecast resources requirements such as manpower, equipment and material to satisfy future production demand.</p></li><li><p>Prepare and submit status and performance reports.</p></li><li><p>Compile monthly KPI’s through credible information from various departments.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>(Minimum) 3 – 5 Years planning and scheduling multiple projects with a proven track record of delivering results. Experienced in using MRP software.</p></li><li><p>(Mandatory) Experienced SAP user in Production Planning (PP) and</p></li><li><p>(Preferred) Manufacturing Execution Systems (MES).</p></li><li><p>(Minimum) Bachelor’s Degree, Fluent in English.</p></li><li><p>(Preferred) 7+ years of industry and regional related experience in planning and scheduling multiple projects</p></li><li><p>3-5 years of experience in production or material planning&nbsp; / Engineering degree (preferred) – aeronautical, mechanical, electrical and industrial ; 2nd option- finance or commerce</p></li><li><p>Bachelor's degree in&nbsp;<strong>Engineering</strong>&nbsp;(preferably Aeronautical, Mechanical, Electrical, or Industrial Engineering).</p><ul><li><p>As a secondary preference, candidates with degrees in&nbsp;<strong>Finance or Commerce</strong>&nbsp;may also be considered.</p></li></ul></li><li><p><strong>Material Planner / Production Planner:</strong>&nbsp;3–5 years of experience in production or material planning.</p></li><li><p><strong>Senior Material Planner:</strong>&nbsp;5–8 years of experience in production or material planning.</p></li><li><p>Experience within the&nbsp;<strong>aerospace, automotive, defence, or equipment manufacturing</strong>&nbsp;industries is highly preferred.</p></li><li><p>Hands-on experience with&nbsp;<strong>SAP</strong>&nbsp;is required.</p></li></ul>

Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking an Assistant Manager - Office Services and Mail Room to join the resort’s Office Services and Mail Room team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br> Oversee the daily receipt, sorting, logging and distribution of all incoming mail, parcels and courier deliveries, ensuring each item reaches the correct department within the agreed service standard. Manages outgoing mail and courier dispatch, selecting the appropriate service, verifying addresses and documentation, and controlling postage and shipping costs. Maintains an accurate tracking record for registered, confidential, high value and signature required items from receipt through to acknowledged delivery. Works with Security on mail screening and handling procedures, and ensures the team knows how to identify, isolate and report a suspicious item. Controls the office supplies and stationery store, setting par levels, running stock counts, raising purchase requisitions and preventing both stock outs and overstocking. Manages central print, copy and scanning services, including job scheduling, quality control, consumables and the handling of confidential print work. Coordinates the maintenance, servicing and replacement of office equipment such as printers, copiers, franking machines, shredders and mail room plant. Liaises with courier companies, postal authorities, stationery suppliers and equipment vendors, monitoring service levels and raising performance issues with the Manager. Checks supplier invoices against deliveries and agreed rates, resolves discrepancies and submits approved invoices to Finance for payment. Supports the Manager in preparing and monitoring the departmental budget, tracking consumption of supplies, postage and courier spend against forecast. Administers central records storage and archiving, ensuring files are indexed, retrievable and retained or destroyed in line with the company retention schedule. Coordinates office moves, workstation set ups, furniture requests and small office projects with Engineering, IT and the departments concerned. Supervises, schedules and develops the office services and mail room team, setting clear standards, conducting on the job training and addressing performance in partnership with the Manager. Maintains and updates the department's standard operating procedures, and ensures the team follows them consistently across all shifts. Upholds confidentiality, data protection and chain of custody requirements for all correspondence and documents handled by the department. Ensures the mail room and storage areas remain clean, secure, organized and compliant with health, safety and fire requirements. Produces service, volume and cost reports for the Manager, and recommends improvements that reduce spending or shorten turnaround times. Deputizes for the Manager during absence and represents the department in interdepartmental meetings as required. Performs other reasonable duties appropriate to the position as assigned by management. <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Diploma or bachelor's degree in business administration, logistics, facilities management, hospitality management or a related field. Minimum four years of experience in office services, mail room, administration, procurement support or facilities coordination, including at least two years in a supervisory role. Luxury hotels, integrated resort, corporate head office or large campus experience is preferred; pre-opening experience is an advantage. Working knowledge of mail and courier operations, customs and shipping documentation, stock control and vendor coordination. Confident user of Microsoft Excel, Word and Outlook, with experience of purchasing, inventory or tracking systems. Fluent written and spoken English; Arabic or an additional language relevant to the resort's workforce is an advantage. Strong organizational skills and attention to detail, with the ability to run several service lines at once without losing track of individual items. Practical cost awareness, with the discipline to control consumption, verify invoices and support budget monitoring. Confident, approachable communicator, able to serve every level of the organization courteously and to hold suppliers to their commitments. Supervisory ability, with a genuine interest in training and developing a small hands-on team. Integrity and discretion in handling confidential correspondence, documents and company property. Eligible to live and work in the United Arab Emirates and able to satisfy pre-employment screening requirements, including any gaming regulatory licensing. A valid UAE driving license is an advantage where the role oversees drivers and off-property collections. Available to work extended hours, weekends and public holidays as the needs of the operation require. <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior AI &amp; Solutions EngineerAI • Salesforce • LLMs • Intelligent CRM • Full-Stack EngineeringBuild the Future of AI-Powered Enterprise Solutions We are looking for an exceptional Senior AI &amp; Solutions Engineer to join our team and help us push the boundaries of what is possible with AI, Salesforce and next-generation CRM technology.<br> This is not a traditional software engineering role.<br> We are looking for someone who is genuinely excited about AI, LLMs, automation and building things that haven't been built before .<br> You will have the opportunity to work with technologies such as Claude, ChatGPT/OpenAI, Salesforce Agentforce and our own AI-powered CRM , turning ideas into impressive, working solutions that can be demonstrated to some of the world's leading companies.<br> You will have significant freedom to experiment, innovate and influence the direction of our AI technology.<br> This is your opportunity to build, experiment and showcase what you can do.<br> The Opportunity You will sit at the centre of our AI, Product, Business Development and Services teams .<br> Your role will be to take a customer challenge, understand the business problem and turn it into something tangible.<br> That could mean: Customer problem → AI concept → architecture → code → working prototype → compelling demo → production solution.<br> You will build highly compelling, industry-specific demonstrations across Salesforce and our proprietary CRM platform, while helping customers understand how AI can transform their organisations.<br> You will also help us embed AI throughout our own organisation, working with our R&amp;D and Services teams to make AI part of how we build and deliver technology.<br> What You'll Be DoingBuild AI Solutions Work hands-on with the latest AI technologies to create: AI agents Intelligent CRM capabilities AI sales assistants Customer intelligence platforms Automated workflows RAG and enterprise knowledge systems AI-powered business processes AI copilots Multi-agent solutions LLM-powered applications Industry-specific AI solutions You'll be encouraged to experiment with new technologies and approaches and determine what genuinely works.<br> Salesforce + AI Build innovative AI experiences around Salesforce using technologies including: Salesforce Salesforce Agentforce Einstein Apex Lightning Web Components Salesforce Flow Salesforce APIs External LLM integrations You'll combine Salesforce capabilities with leading LLMs such as Claude and OpenAI to create solutions that go well beyond standard CRM functionality.<br> Build Our Own AI-Powered CRM You'll also work directly on our proprietary CRM platform.<br> This is where you can really innovate.<br> You'll help design and build: AI-native CRM functionality AI sales intelligence Automated account research Intelligent lead analysis AI-generated customer insights Sales agents Automated workflows AI-powered customer engagement Intelligent recommendations Enterprise AI assistants You won't simply be integrating AI into an existing product — you'll help shape what an AI-native CRM should actually look like.<br> Full-Stack Engineering You need to be a genuine hands-on engineer.<br> Front End React TypeScript JavaScript Next.<br>js HTML/CSS Modern component architectures Backend Python Node.<br>js FastAPI REST APIs GraphQL Microservices Strong Python and/or TypeScript experience is particularly important.<br> AI Engineering You should have real-world experience working with modern LLM technology, including: OpenAI / ChatGPT Anthropic Claude Gemini LLM APIs Prompt engineering RAG Vector databases Embeddings Function/tool calling AI agents Agentic workflows Multi-agent architectures AI evaluation AI guardrails AI security Experience with frameworks such as LangChain, LangGraph or equivalent technologies is highly desirable.<br> Customer-Facing You will not be sitting behind a screen all day.<br> You will work directly with customers, prospects and senior stakeholders to understand their businesses and identify where AI can make a real difference.<br> You'll be involved in: Customer discovery sessions Technical workshops AI strategy discussions Solution design Technical demonstrations Proof-of-concepts RFP/RFI responses Customer presentations AI roadmaps Solution implementation You need to be comfortable explaining complex technology in a way that makes sense to a CEO, CIO, CTO or business leader .<br> Work Directly With Business Development You will become a key technical partner to our Business Development team.<br> Together you'll create best-in-class industry demonstrations designed around real customer challenges.<br> Rather than giving customers generic AI demos, you'll help us build: "This is your industry.<br> This is your problem.<br> This is what we can build for you.<br>" You'll help turn opportunities into compelling technical demonstrations that customers can immediately understand and get excited about.<br> Become Our Internal AI Champion AI will increasingly become part of everything we do.<br> You'll work with our R&amp;D and Services teams to: Introduce new AI technologies.<br> Develop AI engineering standards.<br> Train developers and consultants.<br> Build reusable AI components.<br> Create internal AI frameworks.<br> Identify opportunities for automation.<br> Help teams incorporate AI into existing solutions.<br> Run internal AI workshops.<br> Share new developments and technologies.<br> You'll have the opportunity to become one of the key technical voices shaping our AI strategy.<br> Create Content &amp; Showcase What We Build If we build something great, we want people to see it.<br> You'll help create: Product demonstrations AI demo videos Technical walkthroughs Customer presentations Internal training videos LinkedIn/video content Technical articles Architecture demonstrations You should be comfortable jumping on camera and saying: "Let me show you what we've built.<br>" Fast-Paced Environment We move quickly.<br> Customer opportunities can appear with tight deadlines , and sometimes the requirement will be: "We have a customer meeting next week.<br> Can we build this?<br>" We expect you to thrive in that environment.<br> You should be comfortable: Working to tight deadlines.<br> Rapidly prototyping ideas.<br> Prioritising what matters.<br> Making decisions quickly.<br> Working independently.<br> Iterating quickly based on feedback.<br> Moving from idea to demonstration in days rather than weeks.<br> We don't expect everything to be perfect on the first attempt.<br> We expect you to build, test, learn and improve quickly.<br> The Technology StackAI OpenAI • Anthropic Claude • Gemini • Azure OpenAI • LLM APIs • RAG • AI Agents • Agentic Workflows • Prompt Engineering • Embeddings • Vector Search • Function Calling • AI Evaluation • AI Guardrails Salesforce Salesforce CRM • Agentforce • Einstein • Apex • Lightning Web Components • Salesforce Flow • Salesforce APIs Front End React • TypeScript • JavaScript • Next.<br>js Backend Python • Node.<br>js • FastAPI • REST • GraphQL • Microservices Data PostgreSQL • MongoDB • Redis • Vector Databases • pgvector • Pinecone • Weaviate • Elasticsearch / OpenSearch Cloud &amp; DevOps Azure • AWS • Google Cloud • Docker • Kubernetes • Git • GitHub/GitLab • CI/CD What We're Looking For We are looking for someone who combines: Engineering ability + AI expertise + creativity + commercial thinking + communication skills.<br> You should have: 7+ years of software engineering / solution architecture experience.<br> Strong full-stack development skills.<br> Strong React and TypeScript.<br> Strong Python and/or Node.<br>js. Significant Salesforce experience.<br> Experience with Salesforce Agentforce / Einstein.<br> Hands-on experience with OpenAI and/or Anthropic Claude.<br> Experience building LLM-powered applications.<br> Experience with AI agents and RAG.<br> Strong API and integration experience.<br> Cloud experience.<br> Enterprise architecture experience.<br> Excellent communication skills.<br> Experience working directly with customers.<br> Most importantly, you should be curious .<br> AI is changing incredibly quickly.<br> We don't expect you to know everything.<br> We want someone who sees a new technology and thinks: "I wonder what we could build with that?<br>" Why Join Us?<br>Build, Don't Just Talk About AI You'll be building real AI products and solutions for real customers.<br> Work With Cutting-Edge Technology You'll work with some of the world's leading LLMs and AI platforms and constantly experiment with what comes next.<br> Be Creative We want ideas.<br> If you have a better way of doing something, we want to hear it.<br> Work Remotely This is a fully remote role , working with an international team and customers across multiple markets.<br> Move Fast You'll have the opportunity to take an idea from concept to working demonstration incredibly quickly.<br> Showcase Your Work You'll have opportunities to demonstrate and showcase the technology you build through customer demos, videos, presentations and industry events.<br> Shape the Product You're not joining simply to maintain someone else's architecture.<br> You'll have a genuine opportunity to influence how we build our AI products and what our AI-powered CRM becomes.<br> The Person We're Looking For You might be a: Senior Full-Stack Engineer who became obsessed with AI.<br> AI Engineer who loves building products.<br> Salesforce Architect who has moved heavily into Generative AI.<br> Solutions Architect who can actually code.<br> Or someone who simply doesn't fit neatly into one of those boxes.<br> That's fine.<br> If you're technically excellent, commercially minded, curious about AI and love building things, we want to hear from you.<br> This is an opportunity to make a real impact.<br> You will have the freedom to experiment, the responsibility to deliver and the opportunity to build technology that customers genuinely want to use.<br> If you want to be at the forefront of AI, build incredible solutions and have your work seen by customers around the world, this could be the role for you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.</span></p><br><br>Responsibilities:<br><p><span><strong>Enterprise Integration Architecture</strong></span></p><br><ul><li><span>Defines and maintains the enterprise clinical integration architecture, standards, design principles, interface patterns, and technology roadmap in alignment with organizational strategy and enterprise architecture.</span></li><li><span>Designs scalable and reusable integration solutions connecting the Electronic Medical Record, clinical applications, ancillary systems, imaging platforms, medical devices, financial systems, patient portals, mobile applications, and external healthcare networks.</span></li><li><span>Evaluates integration requirements and recommend appropriate technologies, standards, and architecture patterns based on clinical criticality, security, performance, maintainability, and business continuity needs.</span></li><li><span>Provides technical design authority for major clinical systems implementations, expansions, migrations, upgrades, mergers, and digital transformation initiatives.</span></li></ul><p><span><strong>Healthcare Interoperability and Standards</strong></span></p><br><ul><li><span>Leads the design, development, implementation, and optimization of integrations using HL7 v2, FHIR, DICOM, IHE profiles, APIs, web services, messaging technologies, and other healthcare interoperability standards.</span></li><li><span>Ensures consistent implementation of patient identity, encounter, order, result, medication, scheduling, billing, document, and clinical data exchange workflows across enterprise systems.</span></li><li><span>Establishes interface specifications, data mappings, terminology standards, validation rules, error-handling processes, and integration documentation.</span></li><li><span>Supports compliance with DHA, NABIDH, JCI, health information exchange, data privacy, and organizational information governance requirements.</span></li></ul><p><span><strong>Interface Engine and Integration Platform Management</strong></span></p><br><ul><li><span>Provides senior technical oversight for enterprise interface engines, API management platforms, integration services, message queues, monitoring tools, and supporting infrastructure.</span></li><li><span>Designs and develops complex interfaces, transformation logic, routing rules, APIs, and integration components while ensuring configuration quality and maintainability.</span></li><li><span>Monitors message processing, interface queues, system connectivity, transaction volumes, error rates, and integration performance to maintain reliable 24/7 data exchange.</span></li><li><span>Leads capacity planning, platform upgrades, performance tuning, patching, certificate management, high availability, and lifecycle planning for integration technologies.</span></li></ul><p><span><strong>Clinical Integration Delivery</strong></span></p><br><ul><li><span>Leads integration workstreams for implementation of new clinical applications, medical devices, diagnostic platforms, digital solutions, and external healthcare services.</span></li><li><span>Translates clinical and operational requirements into detailed integration designs, technical specifications, workflow diagrams, data mappings, and implementation plans.</span></li><li><span>Coordinates with vendors, system analysts, clinical teams, and technical resources to ensure integration dependencies, timelines, testing, and production readiness are effectively managed.</span></li><li><span>Ensures integrations are delivered within agreed scope, quality, security, and service expectations while maintaining alignment with patient safety and operational priorities.</span></li></ul><p><span><strong>Testing, Validation and Change Management</strong></span></p><br><ul><li><span>Develops and governs integration testing strategies covering unit testing, system integration testing, regression testing, performance testing, failover testing, and user acceptance testing.</span></li><li><span>Validates message content, data accuracy, patient identity, workflow outcomes, error conditions, system acknowledgements, and downstream clinical availability before production deployment.</span></li><li><span>Leads technical review and approval of integration changes through established change-management and release-governance processes.</span></li><li><span>Maintains version control, deployment documentation, interface inventories, test evidence, rollback procedures, and post-implementation validation records.</span></li></ul><p><span><strong>Patient Identity and Data Integrity</strong></span></p><br><ul><li><span>Ensures accurate and consistent patient identity, demographic, encounter, provider, location, order, and clinical data exchange across integrated systems.</span></li><li><span>Collaborates with Health Information Management, Clinical Systems, and operational stakeholders to address duplicate records, mismatched identities, data-quality issues, and reconciliation requirements.</span></li><li><span>Defines integration controls that reduce the risk of patient misidentification, missing clinical information, duplicate transactions, and incorrect routing of patient data.</span></li><li><span>Supports master data management, enterprise patient index, terminology management, and data standardization initiatives.</span></li></ul><p><span><strong>Service Reliability and Incident Management</strong></span></p><br><ul><li><span>Leads the investigation and resolution of complex integration incidents involving failed messages, delayed results, interface outages, incorrect mappings, duplicate transactions, system connectivity, and data discrepancies.</span></li><li><span>Coordinates incident response with application teams, infrastructure, cybersecurity, vendors, clinical departments, and external entities to minimize disruption to patient care.</span></li><li><span>Establishes monitoring thresholds, automated alerts, escalation procedures, technical runbooks, and service restoration processes for critical interfaces.</span></li><li><span>Participates in on-call support and provide senior technical leadership during major incidents, system downtimes, emergency events, and disaster recovery activities.</span></li></ul><p><span><strong>Cybersecurity, Privacy and Compliance</strong></span></p><br><ul><li><span>Designs integrations in accordance with cybersecurity, privacy, access control, encryption, authentication, audit, network segmentation, and secure data-transfer requirements.</span></li><li><span>Collaborates with Information Security to assess integration risks, third-party connectivity, API exposure, vulnerabilities, privileged access, and regulatory compliance.</span></li><li><span>Ensures sensitive patient and organizational information is exchanged only through authorized, secured, monitored, and appropriately documented channels.</span></li><li><span>Supports internal audits, accreditation surveys, regulatory inspections, risk assessments, and corrective actions related to healthcare interoperability and clinical information exchange.</span></li></ul><p><span><strong>Business Continuity and Disaster Recovery</strong></span></p><br><ul><li><span>Designs resilient integration solutions incorporating redundancy, high availability, fault tolerance, message recovery, transaction replay, and controlled downtime workflows.</span></li><li><span>Develops, tests, and maintains disaster recovery, business continuity, backup, restoration, failover, and recovery procedures for integration platforms and critical interfaces.</span></li><li><span>Coordinate downtime and recovery planning with Clinical Systems, Infrastructure, vendors, and operational departments to preserve essential clinical information flows.</span></li><li><span>Analyzes integration-related business continuity risks and recommend improvements to strengthen enterprise resilience.</span></li></ul><p><span><strong>Technical Governance and Documentation</strong></span></p><br><ul><li><span>Establishes and maintains integration governance standards, architectural review processes, naming conventions, coding practices, deployment procedures, and documentation requirements.</span></li><li><span>Maintains the enterprise interface catalogue, architecture diagrams, data-flow maps, system dependencies, technical specifications, support ownership, and lifecycle records.</span></li><li><span>Conducts technical design reviews, code reviews, security reviews, and architecture assessments to ensure solutions are sustainable and aligned with enterprise standards.</span></li><li><span>Mentors integration analysts, interface developers, and technical team members in healthcare interoperability, troubleshooting, architecture, and best practices.</span></li></ul><p><span><strong>Vendor and Stakeholder Management</strong></span></p><br><ul><li><span>Acts as the senior technical liaison with clinical application vendors, interface-engine providers, external health information exchanges, consultants, and implementation partners.</span></li><li><span>Reviews vendor integration proposals, statements of work, technical designs, interface capabilities, security requirements, and support arrangements.</span></li><li><span>Contributes to requests for proposal, product evaluations, procurement decisions, contract reviews, licensing forecasts, and technical due diligence.</span></li><li><span>Communicates integration risks, dependencies, progress, and recommendations clearly to technical teams, clinical stakeholders, project governance groups, and senior leadership.</span></li></ul><p><span><strong>Innovation and Digital Transformation</strong></span></p><br><ul><li><span>Evaluates emerging interoperability technologies, cloud integration platforms, FHIR services, API ecosystems, event-driven architecture, automation, and artificial intelligence integration requirements.</span></li><li><span>Supports smart hospital initiatives, remote care, mobile health, patient engagement, clinical decision support, medical device integration, and advanced analytics programs.</span></li><li><span>Develops reusable integration services and enterprise APIs that accelerate digital transformation while maintaining security, governance, and patient safety.</span></li><li><span>Monitors developments in international healthcare interoperability standards and recommend strategic adoption where appropriate.</span></li></ul><p><span><strong>Performance Monitoring and Continuous Improvement</strong></span></p><br><ul><li><span>Establishes and monitors integration performance indicators covering interface availability, transaction success, error resolution, data quality, incident response, system capacity, and project delivery.</span></li><li><span>Analyzes recurring failures, message volumes, performance trends, service risks, and support demands to identify sustainable improvement opportunities.</span></li><li><span>Prepares technical dashboards, architecture reports, risk summaries, project updates, and recommendations for IT leadership and governance committees.</span></li><li><span>Participates in Clinical Informatics, Enterprise Architecture, Cybersecurity, Data Governance, and digital transformation committees as required.v</span></li></ul><br>Qualifications:<br><p><span><b>QUALIFICATIONS &amp; SKILLS:</b></span></p><br><ul><li><span>Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Health Informatics, Biomedical Engineering, or a related discipline.</span></li><li><span>Master’s Degree in Health Informatics, Information Systems, Enterprise Architecture, Digital Health, or a related field preferred.</span></li><li><span>Professional certifications in HL7, FHIR, cloud architecture, enterprise architecture, integration platforms, cybersecurity, or project management are preferred.</span></li><li><span>Advanced knowledge of HL7 v2, FHIR, DICOM, IHE profiles, REST APIs, SOAP services, JSON, XML, SQL, integration engines, messaging technologies, and healthcare interoperability.</span></li><li><span>Strong understanding of Electronic Medical Records, clinical workflows, patient identity management, laboratory, pharmacy, imaging, billing, scheduling, and ancillary systems.</span></li><li><span>Knowledge of integration architecture, API management, cloud platforms, databases, networking, encryption, authentication, high availability, disaster recovery, and cybersecurity principles.</span></li><li><span>Strong analytical, software development, troubleshooting, architecture, documentation, communication, and stakeholder management skills</span></li><li><span>Ability to lead complex integration programs, influence technical decisions, and manage competing priorities in a high-availability healthcare environment.</span></li></ul><p><span><b>PROFESSIONAL EXPERIENCE:</b></span></p><br><ul><li><span>Minimum of eight (8) years of progressive experience in healthcare integration, clinical systems, software integration, health informatics, or enterprise application architecture.</span></li><li><span>Minimum of three (3) years in a senior integration architect, technical lead, interface architect, or equivalent healthcare technology role.</span></li><li><span>Demonstrated experience designing, developing, and supporting enterprise healthcare interfaces using HL7, FHIR, DICOM, APIs, and interface-engine technologies.</span></li><li><span>Experience integrating Electronic Medical Records with laboratory, pharmacy, radiology, cardiology, medical devices, finance, patient portals, and external health information exchange platforms.</span></li><li><span>Proven experience in integration architecture, technical design, system implementation, data migration, testing, production support, and incident resolution.</span></li><li><span>Experience with Oracle Health/Cerner or another major enterprise Electronic Medical Record platform is highly preferred.</span></li><li><span>Experience supporting DHA, NABIDH, JCI, data privacy, cybersecurity, and healthcare information governance requirements is preferred.</span></li><li><span>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly desirable.</span></li><li><span>Demonstrated ability to lead vendors, technical teams, analysts, and multidisciplinary stakeholders through complex integration initiatives.</span></li></ul> </div>

Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. In line with the vision of Dubai’s leadership and economic diversification strategy, Dubai Holding companies have nurtured sectors, irrevocably transforming Dubai’s socio-economic landscape and positioning Dubai as a diversified, globally integrated economy.<br>Dubai Holding is committed to the diversification of Dubai’s non-oil economy. Our portfolio, valued at over AED 284+ billion, spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science.<br> For the Good of Tomorrow<br>Dubai Holding is looking to hire a Senior Manager – Strategy & Business Management within the Office of the Group Chief Investment Officer (GCIO). The role holder will serve as a trusted business partner within the GCIO Office, acting as an extension of leadership to help drive strategic priorities, executive governance, stakeholder alignment, organisational effectiveness and cross-functional coordination across both Dubai Holding Investments (DHI) and Strategy & Value Creation (S&VC).<br>Operating in a high-visibility environment, the role combines elements of strategic planning, executive business management, investment support and organisational coordination. The successful candidate will help ensure senior leadership remains focused on the most critical priorities by orchestrating initiatives across multiple stakeholders, driving follow-through, preparing executive materials and maintaining oversight of key actions and decisions.<br>The role is ideally suited to a proactive, detail-oriented individual who combines experience within strategy consulting, investment banking, private equity or corporate strategy with exceptional organisational, coordination and stakeholder management capability.<br>If you are ready to embark on a dynamic journey where your talents are valued, and your contributions make a real impact, we would like to hear from you.<br>Key Accountabilities: <br>Executive Business Management and Leadership Support <br>Act as a trusted extension of the GCIO Office, helping manage strategic priorities, stakeholder engagement and executive commitments. Support leadership in prioritising activities, managing competing demands and maintaining focus on the most critical business objectives. Establish and maintain visibility of key initiatives, decisions, risks, dependencies, stakeholders and deadlines across DHI and S&VC, ensuring effective coordination and timely execution of agreed actions. Anticipate business needs and proactively identify actions required to keep priorities on track. Drive effective follow-through on commitments made in leadership, investment and governance forums by coordinating stakeholders, tracking deliverables and proactively removing barriers to execution.<br>Stakeholder Coordination & Organisational Effectiveness<br>Act as the central coordination point across strategic initiatives, ensuring alignment between leadership priorities, stakeholders and execution teams. Coordinate activities and information flows across DHI, S&VC, business verticals and corporate functions. Build strong working relationships across a broad network of stakeholders and facilitate effective collaboration across teams. Ensure leadership decisions, commitments and action items are clearly communicated, understood and followed through. Identify bottlenecks, competing priorities and execution risks, proactively driving resolution and alignment. Support senior leadership in maintaining visibility across multiple workstreams, stakeholders and organisational priorities. Drive accountability and momentum across initiatives by coordinating stakeholders who do not report directly into the role.<br>Strategic Planning & Priority Management<br>Support the development, tracking and execution of strategic priorities across the Office of the GCIO. Lead day-to-day coordination of cross-functional initiatives involving senior stakeholders across DHI, S&VC and business verticals, ensuring alignment, timely decision-making and execution against agreed objectives. Monitor progress against key strategic objectives and ensure issues are escalated appropriately. Help translate leadership direction into executable workplans, actions and decision-making frameworks. Support special projects and strategic initiatives as required.<br>Executive Communications & Leadership Materials <br>Prepare executive-level presentations, briefing packs, reports, updates and discussion materials for senior leadership meetings. Ensure leadership is fully prepared for key meetings, reviews, governance forums and stakeholder engagements. Translate complex business, investment and strategic topics into concise, executive-ready communications. Maintain exceptional standards of quality, accuracy and attention to detail across all outputs. Support preparation of talking points, executive correspondence and leadership messaging where required.<br>Governance & Action Management <br>Coordinate leadership meetings, governance forums, steering committees and strategic reviews. Maintain oversight of key decisions, actions and stakeholder commitments. Ensure actions are assigned, tracked and delivered in a timely manner. Drive accountability across stakeholders to ensure execution remains aligned with expectations. Support the preparation of governance materials and executive updates as required.<br>Investment & Commercial Support<br>Support investment reviews, strategic initiatives and value creation activities through research and analysis. Prepare market assessments, investment summaries and strategic business case materials. Conduct commercial and financial analysis to support decision making. Identify key insights, risks and opportunities to inform leadership discussions. Support the development and assessment of strategic initiatives across the portfolio.<br>Who we are looking for:<br>6–8 years of experience within strategy consulting, investment banking, private equity or similar high-performance corporate strategy environments. Strong preference for candidates who combine strategy consulting experience with investment banking, private equity, sovereign wealth fund, corporate development or other investment-related exposure. Experience working directly with senior executives, leadership teams or executive offices. Demonstrated ability to coordinate complex initiatives across multiple stakeholders, functions and business units, often without direct reporting authority. Experience operating in highly demanding, fast-paced and dynamic environments. Demonstrated ability to manage complexity, ambiguity and competing priorities.<br>Critical Success Profile<br>The successful candidate will be:Highly proactive and self-directed. Exceptionally organised and detail oriented. Comfortable operating with ambiguity and limited direction. Able to influence without authority. Commercially minded with strong business judgement. Able to move seamlessly between strategic thinking and detailed execution. Comfortable working with senior stakeholders across multiple businesses. Calm under pressure and capable of managing multiple priorities simultaneously. Exceptional at stakeholder coordination, alignment and follow-through. Willing to take ownership beyond their formal remit to ensure successful outcomes.<br>As much as we would be delighted to entertain all applicants, due to the high volumes of applications, only successful applicants will be contacted within 14 business days. This job description is not all inclusive. Dubai Holding reserves the right to amend this job description at any time. Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To take responsibility as the Public Sector Head for the development and execution of the business strategy for Public Sector clients across the Middle East &amp; Africa (MEA) region. This role is focused on achieving client acquisition and revenue targets by driving strategic dialogue with key government entities, originating and executing business opportunities, and positioning Citi as the premier financial partner in the region's economic transformation and development agenda.</p><br><br><ul><li><p>Develop and strengthen trusted relationships with senior officials, particularly at the Ministerial and Head-of-State level, across both Middle Eastern and African sovereign institutions, to sustain strategic dialogue and drive business.</p><br><br></li><li><p>Originate and monetize business opportunities across Citi's entire product portfolio, including fixed income, equity, derivatives, structured products, FX, treasury and trade solutions, and sustainable finance instruments.</p><br><br></li><li><p>Drive thought leadership and content relevant to the strategic objectives of MEA public sector clients, focusing on areas such as economic diversification, infrastructure development, privatization, digital transformation, and regional integration.</p><br><br></li><li><p>Lead Public Sector initiatives that progress the franchise's objectives, performance, and market leadership across the MEA region.</p><br><br></li><li><p>Lead and mentor junior staff to develop their banking skill set and public sector knowledge across both sub-regions.</p><br><br></li></ul><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Achieve sustainable revenue growth across the portfolio of public sector accounts in the Middle East &amp; Africa, with accountability for both sub-regional P&amp;L performance.</p><br><br></li><li><p>Implement strategic calling plans to ensure business development is pursued across the entire MEA client base, with a focus on key sovereign, state-related, and development finance entities in both the GCC, Levant, emerging Middle East and African markets.</p><br><br></li><li><p>Originate business opportunities by leveraging Citi's full product suite to support national development plans, strategic projects, and regional integration initiatives — including infrastructure financing, sovereign bond issuances, privatizations, and public-private partnerships.</p><br><br></li><li><p>Work with product partners to structure viable, scalable, and cost-effective client solutions that align with the region's financing needs for major infrastructure, diversification, and climate-resilience projects across MEA.</p><br><br></li><li><p>Develop and execute local currency financing solutions for African sovereign and DFI clients, helping to de-risk hard currency debt exposure and support domestic capital market development.</p><br><br></li><li><p>Engage proactively with Middle East major sovereign wealth funds and public pension funds on asset monetization, co-investment, and advisory mandates — including infrastructure allocations, private credit, and cross-border investment strategies.</p><br><br></li><li><p>Work with Independent Risk to manage the portfolio and individual client risk, achieving targeted risk-adjusted returns, particularly in the context of sovereign credit across both the Middle East and Africa's diverse credit landscape.</p><br><br></li><li><p>Develop deep industry and segment specialization relevant to the MEA region's evolving economic landscape, including expertise in African Continental Free Trade Area (AfCFTA) implications and GCC economic diversification.</p><br><br></li><li><p>Represent the Bank and the Public Sector franchise at public forums, including regional economic summits, investment conferences, and multilateral development bank convenings across MEA, serving as a subject matter expert.</p><br><br></li><li><p>Build and maintain a strong network across African Development Finance Institutions (DFIs), multilateral organizations (AfDB, IFC, World Bank), and key African sovereign entities to originate cross-border opportunities.</p><br><br></li></ul><br><p><b>Candidate Specification</b></p><br><br><p><b>Knowledge / Experience</b></p><br><br><ul><li><p>Extensive client interaction at senior levels within government and public sector entities across both the Middle East and Africa.</p><br><br></li><li><p>Full knowledge of the entire suite of Citi’s products and a strong corporate finance mindset, with demonstrated experience in sovereign advisory, debt capital markets, structure funding and sustainable finance.</p><br><br></li><li><p>Proven track record of deal origination, structuring, and execution in emerging markets, with specific experience in both Middle East and African markets strongly preferred.</p><br><br></li><li><p>Consistent history of delivering on revenue and budget targets across a geographically diverse and complex client portfolio.</p><br><br></li><li><p>Strong credit skills and experience, particularly with sovereign credits across the Middle East and Africa's varied credit spectrum — from investment-grade GCC sovereigns to frontier African markets.</p><br><br></li><li><p>Deep geographic and cultural awareness and understanding of operating across the MEA region, including sensitivity to the distinct political, regulatory, and business environments in both sub-regions.</p><br><br></li><li><p>Understanding of Development Finance Institutions (DFIs), multilateral development banks (MDBs), and their evolving role in the MEA region, including the African Development Bank, IFC, and regional DFIs.</p><br><br></li><li><p>Familiarity with Africa's infrastructure financing landscape, sovereign bond markets, and the AfCFTA's implications for cross-border trade and investment flows.</p><br><br></li></ul><p><b>Qualifications</b></p><br><br><ul><li><p>Master's degree, MBA, or equivalent from a leading institution.</p><br><br></li><li><p>15+ years of Corporate Banking and/or Development Finance experience, with meaningful exposure to both Middle Eastern and African markets.</p><br><br></li><li><p>Prior experience dealing with public sector institutions in Middle East and Africa, with strong preference for candidates with demonstrated coverage of sovereign, SWF, and DFI clients across Middle East and African sovereign and DFI clients.</p><br><br></li><li><p>Business SCO credentials (or similar from another global financial institution).</p><br><br></li><li><p>Solid network of contacts and access across the Middle East and key African financial centers (e.g., Nairobi, Lagos, Cairo, Johannesburg, Abidjan).</p><br><br></li><li><p>Fluency in English is required. Fluency or professional proficiency in Arabic is a significant advantage. Working knowledge of French is an additional asset given Francophone Africa coverage.</p><br><br></li><li><p>The position will be based in either Dubai or Riyadh, with regular travel across the MEA region.</p><br><br></li></ul><p><b>Development Value</b></p><br><br><ul><li><p><b>Senior Exposure:</b> Exposure to Senior Management and Senior Bankers throughout Citi's extensive global and MEA network, including country CEOs and regional leadership.</p><br><br></li><li><p><b>World-Class Skills:</b> Opportunity to develop world-class, broad-based banking and client relationship skills across one of the world's most dynamic and strategically important emerging market corridors.</p><br><br></li><li><p><b>Complex Environment:</b> Opportunity to work in a large and complex organization with a demanding customer base spanning Middle East sovereigns, SWFs, African DFIs, and multilateral institutions in a challenging and dynamic environment.</p><br><br></li><li><p><b>Risk Expertise:</b> Gain deep experience and insight into the risks and associated mitigation strategies in dealing with the Public Sector across the full MEA spectrum.</p><br><br></li><li><p><b>Multicultural Environment:</b> Exposure to an open and multicultural working environment spanning diverse cultures, languages, and regulatory frameworks across the Middle East and Africa.</p><br><br></li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Institutional Banking<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Corporate Banking<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.</p><br><br><b>Responsibilities</b><br>Customer Engagement<br>Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.<br>Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.<br>Sales &amp; Pipeline Management<br>Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.<br>Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.<br>Sales Strategy<br>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.<br>Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.<br>Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.<br>Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft’s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.<br><br><b>Qualifications</b><br><strong>Required/minimum qualifications</strong><br>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, AND 6+ years experience in technology-related sales or account management OR equivalent experience.<br><strong>Additional or preferred qualifications</strong><br>Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.<br>6+ years solution or services sales experience.<br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Dubai Media Council:</strong></span></p><br><p><span>The Dubai Media Council is the government authority responsible for regulating and developing Dubai’s media sector, strengthening the emirate’s position as a leading regional and global media hub through progressive policies, innovation, and talent development.</span></p><br><br> <p><span><b><span><strong>JOB</strong></span><span><strong>PURPOSE</strong></span></b></span></p><br><p><span><span>The Head of Data and Analytics is responsible for leading Dubai Media Council's data and analytics function, providing robust data governance, sector intelligence, performance reporting, predictive analytics, and business intelligence that support evidence-based decision-making across Dubai's media and gaming sectors. The role leads the development of KPI frameworks, analytical models, dashboards, and forecasting capabilities that enable DMC to monitor sector performance, identify emerging opportunities and risks, and evaluate the effectiveness of regulatory initiatives.</span></span></p><br><p><span><span>The role serves as the senior-most analytical leader within DMC, ensuring data-driven decision-making across all governance and regulatory functions.</span></span></p><br><p><span>Working closely with the Head of Studies and Research and the Head of Media Strategy and Policy Development, the role translates complex data into actionable insights that support strategic planning, policy development, governance, and continuous improvement across DMC. The role holder is expected to demonstrate leadership skills, financial and budget management acumen and carry out his/her duties in accordance with the relevant business policies and procedures.</span></p><br><p><span><b><span><strong>No.</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Focus</strong></span><span><strong>Area</strong></span></b></span></p><br><p><span><b><span><strong>Key</strong></span><span><strong>Accountabilities</strong></span></b></span></p><br><br><p><span><span>1.</span></span></p><br><p><span><span>General </span><span>Responsibilities</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>the</span><span>strategy</span><span>for</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>support</span><span>the</span><span>overall</span><span>DMC</span><span>vision,</span><span>direction</span><span>and</span><span>strategic</span><span>objectives</span></span></p><br><p><span><span>·</span></span><span><span>Ensure the successful implementation of the strategic vision for</span><span>Data and Analytics to achieve the strategic objectives</span><span>set out for the Media Governance Sector in line with DMC’s vision</span><span>and objectives</span></span></p><br><p><span><span>·</span></span><span><span>Lead</span><span>the</span><span>teams</span><span>within</span><span>Data</span><span>and</span><span>Analytics</span><span>to</span><span>deliver</span><span>the</span><span>objectives</span><span>set</span><span>out</span><span>within</span><span>the</span><span>department</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>and</span><span>maintain</span><span>excellent</span><span>working</span><span>relationships</span><span>with</span><span>Executive</span><span>Directors,</span><span>Directors</span><span>and</span><span>Heads</span><span>across</span><span>DMC, working</span><span>together</span><span>when</span><span>needed</span><span>to</span><span>support</span><span>and</span><span>deliver</span><span>the</span><span>DMC</span><span>strategy</span></span></p><br><p><span><span>·</span></span><span><span>Develop and manage the Data and Analytics budget, working with Finance to secure funds and ensuring proper tracking </span><span>of the allocated budgets across the team</span></span></p><br><p><span><span>·</span></span><span><span>Ensure monthly KPI reports are generated, shared with the Strategy &amp; Governance Excellence department on time and </span><span>supported by documentation to aid in capturing and calculating the</span><span>KPI metrics</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>talent</span><span>within</span><span>the</span><span>Data</span><span>and</span><span>Analytics</span><span>team,</span><span>focusing</span><span>on</span><span>soft</span><span>skills</span><span>as</span><span>well</span><span>as</span><span>technical</span><span>skills</span><span>development</span></span></p><br><p><span><span>·</span></span><span><span>Ensure</span><span>compliance</span><span>with</span><span>audit</span><span>findings</span><span>and</span><span>reports,</span><span>implementing</span><span>necessary</span><span>changes,</span><span>policies</span><span>and</span><span>risk</span><span>mitigation </span><span>strategies to strengthen compliance with local government and global requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Implement digitization strategies</span><span>where possible, ensuring digital solutions for key processes are applied and utilized to </span><span>drive higher efficiencies and effectiveness.</span></span></p><br><br><p><span><span>2.</span></span></p><br><p><span><span>Data</span><span>Strategy</span><span>and </span><span>Governance</span></span></p><br><p><span><span>·</span></span><span><span>Develop and implement the Data and Analytics strategy to support the Media Governance function and DMC's overall </span><span>strategic</span><span>objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Establish</span><span>data</span><span>governance</span><span>frameworks,</span><span>standards,</span><span>and</span><span>quality</span><span>controls,</span><span>ensuring</span><span>data</span><span>remains</span><span>accurate,</span><span>consistent, </span><span>secure, and fit for decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Develop</span><span>policies</span><span>governing</span><span>data</span><span>collection,</span><span>validation,</span><span>integration,</span><span>storage,</span><span>and</span><span>reporting</span><span>across</span><span>DMC,</span><span>promoting consistency and regulatory compliance.</span></span></p><br><br><p><span><span>·</span></span><span><span>Identify opportunities to improve data maturity, governance practices, and information management, strengthening DMC's analytical capabilities.</span></span></p><br><p><span><span>·</span></span><span><span>Promote a data-driven culture across DMC by encouraging consistent use of reliable information in strategic and operational decision-making.</span></span></p><br><br><p><span><b><span><strong>3.</strong></span></b></span></p><br><p><span><b><span><strong>Sector Performance Measurement and KPI Frameworks</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the development of sector-wide KPI frameworks, enabling consistent measurement of Dubai's media and gaming ecosystem performance.</span></span></p><br><p><span><span>·</span></span><span><span>Establish KPI methodologies, definitions, and calculation standards, ensuring reporting remains transparent, reliable, and comparable across departments.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor sector performance indicators, identifying emerging trends, performance gaps, and opportunities requiring management attention.</span></span></p><br><p><span><span>·</span></span><span><span>Validate KPI submissions and reporting outputs before publication, maintaining the integrity and credibility of organizational reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Support DMC departments in developing meaningful performance indicators aligned with strategic objectives and regulatory priorities.</span></span></p><br><br><p><span><b><span><strong>4.</strong></span></b></span></p><br><p><span><b><span><strong>Business Intelligence and Advanced Analytics</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Oversee advanced data analysis across licensing, content, compliance, governance, investment, talent, and industry datasets, providing meaningful intelligence for decision-makers.</span></span></p><br><p><span><span>·</span></span><span><span>Develop predictive models, trend analyses, and scenario planning tools that support future regulatory planning and resource allocation.</span></span></p><br><p><span><span>·</span></span><span><span>Lead the design of executive dashboards and business intelligence solutions, enabling timely visibility of sector performance and organizational KPIs.</span></span></p><br><p><span><span>·</span></span><span><span>Translate complex analytical findings into concise reports, visualizations, and recommendations that support Executive Directors, Directors, and Heads.</span></span></p><br><p><span><span>·</span></span><span><span>Evaluate new analytical technologies, artificial intelligence tools, and automation opportunities that improve reporting capability and analytical effectiveness.</span></span></p><br><br><p><span><b><span><strong>5.</strong></span></b></span></p><br><p><span><b><span><strong>Forecasting, Insights and Decision Support</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead forecasting activities that anticipate sector growth, investment trends, emerging business models, regulatory impacts, and future industry developments.</span></span></p><br><p><span><span>·</span></span><span><span>Integrate quantitative analysis with research findings and policy initiatives, producing evidence-based recommendations that support strategic decision-making.</span></span></p><br><p><span><span>·</span></span><span><span>Provide analytical support for regulatory reform, policy development, and governance initiatives, ensuring recommendations are supported by robust evidence.</span></span></p><br><p><span><span>·</span></span><span><span>Benchmark Dubai's media sector performance against international markets, identifying opportunities to strengthen competitiveness and regulatory maturity.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare executive briefings and strategic insights that inform planning, investment, and policy decisions across DMC.</span></span></p><br><br><p><span><b><span><strong>6.</strong></span></b></span></p><br><p><span><b><span><strong>Data Capability and Continuous Improvement</strong></span></b></span></p><br><p><span><span>·</span></span><span><span>Lead the continuous enhancement of DMC's analytical capability by improving methodologies, reporting processes, and data management practices.</span></span></p><br><p><span><span>·</span></span><span><span>Oversee the development of automated reporting solutions that improve efficiency while reducing manual reporting activities.</span></span></p><br><p><span><span>·</span></span><span><span>Mentor Data &amp; Analytics team members, strengthening analytical capability and succession planning within the function.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate closely with Studies &amp; Research and Media Strategy &amp; Policy Development to ensure data, research, and policy activities operate as an integrated governance function.</span></span></p><br><p><span><span>·</span></span><span><span>Identify opportunities to enhance data integration, reporting technologies, and business intelligence capabilities, supporting continuous organizational improvement.</span></span></p><br><br><br><p><span><b><span><strong>Job</strong></span><span><strong>Specifications</strong></span></b></span></p><br><br><p><span><span>Key</span><span>Interactions</span><span>&amp; </span><span>Nature</span><span>of</span><span>Interaction</span></span></p><br><p><span><span>Internal:</span></span></p><br><p><span><span>·</span></span><span><span>Work closely with the Director Media Governance to establish sector performance frameworks and support strategic </span><span>decision-making</span><span>across</span><span>the</span><span>Media</span><span>Governance</span><span>function.</span></span></p><br><br><p><span><span>·</span></span><span><span>Collaborate with the Head of Studies and Research and Head of Media Strategy and Policy Development to integrate </span><span>research,</span><span>policy,</span><span>and</span><span>analytical</span><span>insights</span><span>into</span><span>governance</span><span>activities.</span></span></p><br><p><span><span>·</span></span><span><span>Support Executive Directors, Directors, Heads, and business units across DMC by providing analytical insights, dashboards, forecasting, and performance reporting that support evidence-based decisions.</span></span></p><br><p><span><span>·</span></span><span><span>Partner with Corporate Support functions to ensure appropriate data governance, system integration, budgeting, </span><span>procurement,</span><span>and</span><span>technology</span><span>requirements</span><span>are</span><span>met.</span></span></p><br><p><span><span>·</span></span><span><span>Work with all departments to develop KPI frameworks, reporting methodologies, and performance measurement </span><span>standards.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with Corporate Support for procurement, finance and human resources needs across projects, </span><span>partnerships</span><span>and</span><span>collaborations,</span><span>and</span><span>internal</span><span>employee</span><span>needs.</span></span></p><br><p><span><span>External:</span></span></p><br><p><span><span>·</span></span><span><span>Engage with government entities, statistical authorities, and regulatory</span><span>organizations to exchange data, benchmarking </span><span>information, and analytical methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Collaborate with academic institutions, research organizations, and industry bodies to strengthen analytical capability </span><span>and</span><span>sector</span><span>intelligence.</span></span></p><br><p><span><span>·</span></span><span><span>Monitor international benchmarking databases and global media performance indicators to identify emerging trends </span><span>and best practices.</span></span></p><br><p><span><span>Support external reporting requirements by providing validated analytical information and performance data where </span><span>appropriate.</span></span></p><br><br><p><span><span>Technical</span><span>Skills</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Data</span><span>governance</span><span>frameworks</span><span>and</span><span>information</span><span>management.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Advanced</span><span>analytics,</span><span>statistical</span><span>modelling,</span><span>and</span><span>predictive</span><span>forecasting.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>KPI</span><span>framework</span><span>development</span><span>and</span><span>performance</span><span>measurement.</span></span></p><br><p><span><span>·</span></span><span><span>Expert:</span><span>Business</span><span>intelligence</span><span>platforms</span><span>(Power</span><span>BI,</span><span>Tableau</span><span>or</span><span>equivalent).</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>visualization</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Advanced:</span><span>Data</span><span>integration,</span><span>quality</span><span>assurance,</span><span>and</span><span>analytical</span><span>methodologies.</span></span></p><br><p><span><span>·</span></span><span><span>Proficient:</span><span>Command</span><span>of</span><span>written</span><span>and</span><span>spoken</span><span>Arabic</span><span>and</span><span>English</span></span></p><br><br><p><span><span>Behavioural </span><span>Competencies</span></span></p><br><p><span><span>·</span></span><span><span>Enabling</span><span>change</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Effective</span><span>communication</span><span>-</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Leading</span><span>and</span><span>inspiring</span><span>others</span><span>-</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Decision</span><span>making</span><span>and</span><span>problem</span><span>solving</span><span>–</span><span>Advanced</span></span></p><br><p><span><span>·</span></span><span><span>Financial</span><span>awareness</span><span>–</span><span>Proficient</span></span></p><br><p><span><span>·</span></span><span><span>Team</span><span>Management</span><span>and</span><span>People</span><span>Development</span><span>–</span><span>Advanced</span></span></p><br><br><br><br><br> <p><span><b><span><strong>Experience</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>Functional</span><span>Experience</span></span></p><br><p><span><span>·</span></span><span><span>Minimum 11 years of experience in data analytics, business intelligence, performance management, economics, statistics, </span><span>or</span><span>regulatory</span><span>analytics.</span></span></p><br><p><span><span>·</span></span><span><span>Demonstrated</span><span>experience</span><span>developing</span><span>KPI</span><span>frameworks,</span><span>dashboards,</span><span>forecasting</span><span>models,</span><span>and</span><span>executive</span><span>reporting.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>supporting</span><span>strategic</span><span>planning,</span><span>policy</span><span>development,</span><span>or</span><span>governance</span><span>through</span><span>analytical</span><span>insights.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>working</span><span>within</span><span>government,</span><span>regulatory</span><span>authorities,</span><span>public</span><span>sector</span><span>organizations,</span><span>or</span><span>highly</span><span>regulated</span><span>industries</span><span> is</span><span>preferred.</span></span></p><br><p><span><span>·</span></span><span><span>Experience</span><span>leading</span><span>analytical</span><span>teams</span><span>and</span><span>implementing</span><span>business</span><span>intelligence</span><span>solutions</span><span>is</span><span>highly</span><span>advantageous.</span></span></p><br><br><p><span><span>Leadership/Supervisory</span></span></p><br><p><span><span>·</span></span><span><span>Minimum</span><span>5</span><span>years</span><span>leading</span><span>and</span><span>managing</span><span>teams</span></span></p><br><p><span><span>·</span></span><span><span>A</span><span>minimum</span><span>of</span><span>3</span><span>years</span><span>managing</span><span>a</span><span>budget</span></span></p><br><br><p><span><b><span><strong>Education</strong></span><span><strong>and</strong></span><span><strong>Qualification</strong></span><span><strong>Required</strong></span></b></span></p><br><br><p><span><span>·</span></span><span><span>Bachelor's degree in Data Analytics, Statistics, Economics, Mathematics, Business Analytics, Computer Science, Information Systems, or a related </span><span>discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Master's</span></span></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About the job</b><br>At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions to make cities more connected and buildings more intelligent. We are passionate about improving the way the world lives, works, and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you. We offer you a highly innovative and promising industry in an international environment. In this role you are given the responsibility to shape our common future business.<br><b>What You Will Do</b><br>OpenBlue is a complete suite of AI-enabled smart building software solutions that delivers impactful outcomes in energy efficiency and sustainability, equipment uptime, facilities team productivity, workplace planning, and workplace experiences that combines Johnson Controls’ 140 years of building expertise with cutting-edge technology. We are seeking an <b><u>OpenBlue Customer Advisor</u></b> to partner with customers to deliver value. You will drive successful outcomes for customers and serve as a key consultant throughout the entire customer lifecycle. This is a great opportunity for someone who likes a challenge, is comfortable with a start-up environment in a large company, and open to growing the position as we grow as our business.<br><b>How You Will Do It</b><br><ul><li>Responsible for end-to-end delivery of customer value for OpenBlue solutions</li><li>Customer Onboarding&nbsp;&nbsp;<ul><li>Participate in customer kick-off and key deployment milestone calls</li><li>Understand customer personas, end users, use cases and goals; Ask questions to become deeply familiar with your customers’ businesses challenges</li><li>Train end users on the OpenBlue customer value framework and success metrics to be measured</li><li>Share product training resources and technical support processes</li><li>Validate the completion of scope as per contract and customer needs</li><li>Provide customers with a guided product tour after delivery</li></ul></li><li>Adoption&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Become a trusted advisor by helping customers to understand and use the product to achieve business outcomes, including end users as well as internal and external channel partners</li><li>Monitor product usage analytics and provide feedback to customers.</li><li>Establish 30-60-90 day check-ins for new customers followed by regular touchpoints to discuss adoption, issues, and value creation</li></ul></li><li>Advocacy (Build trust / transparency)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Review any open issues / technical support tickets with customers</li><li>Provide initial triage, basic support, and customer training to resolve problems quickly, leveraging technical support teams as needed</li><li>Monitor customer health and value delivered; Conduct Net Promoter Score (NPS) surveys and ensure all feedback loops are closed</li><li>Participate in Customer Business Reviews (QBRs) in partnership with digital commercial account managers.</li><li>Serve as the voice of the customer and share feedback with Product Management and Commercial teams on how we can better serve customers</li></ul></li><li>Retention and Growth<ul><li>Ensure we are meeting customers’ definition of success</li><li>Identify other opportunities to provide value</li><li>Drive new business growth by earning favorable customer references</li></ul></li></ul>What you will need<br><b>Required</b><br><ul><li><b>Bachelor's degree</b> in engineering, business, or a related field.</li><li><b>Minimum 8+ years recent experience</b> in HVAC systems, building automation systems, energy management solutions, facility management, or building maintenance services</li><li>Hands-on experience working with <b>installation, deployment, or use of Operational Technologies (OT)</b> in medium to large facilities</li><li>Experience delivering <b>user training</b>, <b>product demonstrations</b>, and <b>addressing operational questions</b> to drive end results</li><li>Excellent <b>communication skills</b>, both written and verbal, to work with customers or partners across operational and senior levels</li><li>Strong track record in <b>customer relationship management</b> with enterprise customers, supported by endorsements from references, in roles such as Customer Success Manager, Account Manager, Project Manager, Performance Assurance Engineer, and/or Technical Sales</li><li><b>Extremely organized</b> project management skills to manage multiple customers in your portfolio, maintaining detailed notes and action plans</li><li>Demonstrated ability to lead within a <b>matrix organization</b>, effectively coordinating across teams and mobilizing resources.</li><li>Enjoys learning new things in a<b> self-directed fashion</b>, consistently building new skills, knowledge, and expertise in a fast-changing environment with minimal formal training</li><li>Experience driving <b>process improvements</b> to enhance customer satisfaction.</li></ul><b>Preferred</b><br><ul><li>Experience with smart building software and/or energy management systems</li><li>Certified Energy Manager® (CEM) certification (Association of Energy Engineers)</li><li>Certified Measurement &amp; Verification Professional (CMVP) certification</li></ul>The role may include up to 10% travel.<br><i>JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.</i><br><i>#LI-JM1</i><br> </div>

The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.<br><br>Responsibilities:<br><br>Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment Lead and oversee the program management of existing KYC Business-as-Usual (BAU) and Refresh processes, while driving the migration and integration of additional functions into the global operating model. Provide effective people leadership, including performance management, coaching, and development of team members, while ensuring all service level agreements (SLAs) and operational standards are consistently met. Serve as a key liaison between Compliance, Business, and Senior Management stakeholders, ensuring alignment on regulatory requirements, risk management priorities, and operational objectives. Oversee new client onboarding activities and drive process improvement initiatives aimed at enhancing efficiency, strengthening controls, and improving the overall client onboarding experience. Deliver accurate and timely Management Information System (MIS) reporting to senior management, providing insights into performance, risks, and key metrics, while ensuring delivery against BAU and Refresh Program targets. Ensure compliance with regulatory requirements, internal policies, and control standards, while proactively identifying and mitigating operational, compliance, and reputational risks. Drive operational excellence through continuous process optimization, stakeholder engagement, and implementation of strategic initiatives supporting the firm's KYC and client lifecycle management objectives. Monitor account refresh activities on a daily basis to ensure all regulatory, compliance, and documentation requirements are completed within established timelines. Conduct quality assurance reviews of new client onboarding and periodic refresh cases, ensuring adherence to Citi policies, regulatory requirements, and established quality standards prior to case closure. Maintain and manage the Book of Work for system releases, process enhancements, and infrastructure improvements, ensuring successful implementation and stakeholder alignment. Demonstrate the ability to operate effectively with limited direct supervision, exercising sound judgment, initiative, and accountability in day-to-day decision-making. Exercise a high degree of independence, judgment, and autonomy in managing complex cases, operational issues, and stakeholder interactions. Serve as a Subject Matter Expert (SME), providing guidance, training, and support to senior stakeholders and team members on KYC, regulatory, and operational matters. Lead and manage teams effectively by fostering a culture of accountability, collaboration, continuous improvement, and high performance. Proactively identify, assess, and manage risks associated with client onboarding, account maintenance, and KYC processes, ensuring appropriate escalation and resolution of issues. Safeguard Citi, its clients, and assets by ensuring compliance with applicable laws, regulations, policies, and control requirements, while maintaining the highest standards of professional conduct and ethical behavior. Promote a strong risk and control culture by transparently escalating, managing, and reporting control issues, ensuring effective oversight of team activities and accountability for maintaining established standards. Partner with key stakeholders across Compliance, AML, Operations, and Business teams to drive regulatory compliance, operational excellence, and continuous process improvement initiatives. Ensure delivery of team objectives, quality metrics, productivity targets, and service level agreements while supporting strategic business and regulatory priorities.<br><br>Qualifications:<br><br>5-8 years of experience<br><br>Education:<br><br>Bachelor's degree/University degree or equivalent experience<br><br>------------------------------------------------------<br><br>Job Family Group: <br><br>Operations - Services<br><br>------------------------------------------------------<br><br>Job Family:<br><br>Business KYC<br><br>------------------------------------------------------<br><br>Time Type:<br><br>Full time<br><br>------------------------------------------------------<br><br>Most Relevant Skills<br><br>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<br><br>------------------------------------------------------<br><br>Other Relevant Skills<br><br>For complementary skills, please see above and/or contact the recruiter.<br><br>------------------------------------------------------<br><br>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.<br><br>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.<br><br>View Citi’s EEO Policy Statement and the Know Your Rights poster.

Excited to grow your career?<br><br>We value our talented employees, and whenever possible, help to grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.<br><br>The Consumer Business AML KYC Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.<br><br>Responsibilities:<br><br>Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates. Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums. Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders. Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls. Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives. Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices. Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders. Ensure you are meeting quality threshold for all the reviews completed. Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness. Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.<br><br>Role Qualifications:<br><br>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management Ability to support and obtain buy-in from others and lead by example of high performance. Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms Excellent time management skills Strong analytical and problem-solving skills. Basic project participation experience<br><br>Knowledge/Experience:<br><br>Experience with contributing to a collaborative environment through knowledge sharing and mutual respect. Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures. Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle. Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types. Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.<br><br>Skills:<br><br>Proficient Microsoft Office user (i.e., Excel, Power Point) and ability to perform moderately complex queries. Excellent communication and presentation skills Strong multitasking skills and attention to detail.<br><br>Education:<br><br>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.<br><br>------------------------------------------------------<br><br>Job Family Group: <br><br>Operations - Services<br><br>------------------------------------------------------<br><br>Job Family:<br><br>Business KYC<br><br>------------------------------------------------------<br><br>Time Type:<br><br>Full time<br><br>------------------------------------------------------<br><br>Most Relevant Skills<br><br>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<br><br>------------------------------------------------------<br><br>Other Relevant Skills<br><br>For complementary skills, please see above and/or contact the recruiter.<br><br>------------------------------------------------------<br><br>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.<br><br>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.<br><br>View Citi’s EEO Policy Statement and the Know Your Rights poster.