Operation Manager Jobs - Abu Dhabi UAE
1305 Jobs Found
<p>• Welcome and assist all guests, ensuring a professional, courteous, and friendly environment.
• Handle inquiries related to equestrian activities, events, and services, providing accurate and timely information.
• Manage bookings and reservations for equestrian activities, coordinating with trainers and staff to ensure smooth operations.
• Maintain up-to-date records of guest interactions, bookings, and feedback.
• Assist in organizing and managing events, competitions, and special guest programs within the equestrian department.
• Collaborate with other departments to ensure high-quality guest experiences.
• Resolve guest complaints or issues promptly and escalate to the Equestrian General Manager when necessary.
• Promote the equestrian services, membership packages, and related offerings to guests.
• Ensure all safety and operational guidelines are communicated to guests before activities.</p><p>• Bachelor’s degree in Hospitality, Tourism, or related field preferred.
• Minimum of 1–2 years’ experience in guest relations, hospitality, or customer service (experience in equestrian or sports-related environments is an advantage).
• Strong communication and interpersonal skills.
• Knowledge of equestrian activities, terminology, and safety procedures is preferred.
• Excellent organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and holidays, as required.
• Proficiency in MS Office and reservation management systems.</p>
<p>• Welcome and assist all guests, ensuring a professional, courteous, and friendly environment.
• Handle inquiries related to equestrian activities, events, and services, providing accurate and timely information.
• Manage bookings and reservations for equestrian activities, coordinating with trainers and staff to ensure smooth operations.
• Maintain up-to-date records of guest interactions, bookings, and feedback.
• Assist in organizing and managing events, competitions, and special guest programs within the equestrian department.
• Collaborate with other departments to ensure high-quality guest experiences.
• Resolve guest complaints or issues promptly and escalate to the Equestrian General Manager when necessary.
• Promote the equestrian services, membership packages, and related offerings to guests.
• Ensure all safety and operational guidelines are communicated to guests before activities.</p><p>• Bachelor’s degree in Hospitality, Tourism, or related field preferred.
• Minimum of 1–2 years’ experience in guest relations, hospitality, or customer service (experience in equestrian or sports-related environments is an advantage).
• Strong communication and interpersonal skills.
• Knowledge of equestrian activities, terminology, and safety procedures is preferred.
• Excellent organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and holidays, as required.
• Proficiency in MS Office and reservation management systems.</p>
<ul><li><p>Conduct independent <strong>compliance and assurance audits</strong> on:</p></li></ul><ul><li><p>Coverage of all LTIs (previous year)</p></li><li><p>Coverage of selected HPNM samples</p></li><li><p>Coverage of selected SOP / TRA audits</p></li><li><p>Fatality action plan verification</p></li><li><p>Coverage of selected closed Near Miss cases</p></li><li><p>PTW quality verification (sample-based)</p></li><li><p>Systematic audit of the overall PTW system</p></li><li><p>System audit of 1st Party SOP/TRA audits</p></li></ul><ul><li><p><strong>Assess compliance against:</strong></p><ul><li><p>ISO 45001, ISO 14001 requirements</p></li><li><p>Local legal requirements (ADOSH, Dubai Municipality, UAE regulations)</p></li><li><p>UAE Fire and Life Safety Code of Practice</p></li><li><p>UAE OHSMS National Standard (AE/SCNS/NCEMA 6000:2016)</p></li><li><p>EGA’s Life Saving Rules and critical risk controls</p></li><li><p>EGA Policy & Procedures</p></li><li><p>ESG Governance Procedures <em>(EGA.OEX.ESG.GEN.02.01, EGA.OEX.ESG.GEN.02.02) </em></p></li><li><p>Compliance Verification checklist</p></li></ul></li></ul><br><ul><li><p><strong>Strong audit governance and stakeholder engagement capability</strong>, including clear audit report writing, leading opening and closing meetings, and close coordination with senior leaders across EGA Operations (Up-Mid-Down streams), Maintenance, ESG, HC, Supply Chain, CAPEX, and other functions to drive ownership and implementation of audit actions.</p></li></ul><br><ul><li><p><strong>Data and system competency</strong>, including familiarity with SAP, Power BI, safety data analysis, and a strong working knowledge of MS Office tools to support evidence-based assurance and reporting.</p></li></ul><br><ul><li><p>Conduct Governance and compliance audits of Hazardous Materials (HazMat) management systems, including storage, handling, transportation, segregation, labelling, inventory management, emergency preparedness, and regulatory compliance.</p></li></ul><br><ul><li><p>Verify compliance with the UAE Fire and Life Safety Code of Practice, including fire prevention systems, hazardous storage requirements, emergency response arrangements, fire protection systems, and inspection/maintenance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in <strong>engineering or science</strong></p></li><li><p><strong>NEBOSH Diploma in Occupational Health & Safety</strong> (or equivalent)</p></li><li><p>Certified <strong>Lead Auditor – ISO 45001</strong> (ISO 14001 preferred)</p></li><li><p>Licensed Hazardous Materials (HazMat) Expert/Consultant recognized by UAE Civil Defense (Dubai or Abu Dhabi) or equivalent UAE regulatory authority (Preferred)</p></li><li><p>NEBOSH HSE Certificate in Process Safety Management (Preferred)</p></li><li><p>Certified Hazardous Materials Manager (CHMM) (Preferred)</p></li><li><p>Certified Fire Protection Specialist (CFPS®) from NFPA (Preferred)</p></li><li><p>Strong working knowledge of:</p><ul><li><p>ADOSH requirements</p></li><li><p>Dubai Municipality / UAE HSE legal framework</p></li><li><p>UAE Fire and Life Safety Code of Practice</p></li></ul></li></ul><p><strong> </strong></p><p><strong>Experience Requirements:</strong></p><br><ul><li><p><strong>5–7 years minimum</strong> experience in <strong>HSE auditing or safety governance</strong></p></li><li><p>Proven audit experience in <strong>heavy/high-risk industries</strong>, such as:</p><ul><li><p>Aluminium or steel smelters</p></li><li><p>Energy, Oil & Gas</p></li><li><p>Petrochemical or large process industries</p></li></ul></li><li><p>Demonstrated experience in:</p><ul><li><p>Governance-level audits (not only site inspections)</p></li><li><p>High-risk operations and process safety environments</p></li><li><p>Post-incident and serious event audit reviews</p></li><li><p>Compliance verification audits of SOPs / SMPs / TRAs</p></li><li><p>Compliance verification audits of Hazardous materials (Hazmat) management systems</p></li><li><p>Experience auditing compliance with the UAE Fire and Life Safety Code and industrial fire protection requirements.</p></li><li><p>Experience conducting governance audits related to Process Safety Management (PSM), Management of Change (MOC), Process Hazard Analysis (PHA), and critical risk controls.</p></li></ul></li></ul>
<p>Purpose:</p><ul><li><p>Responsible for producing a complete,</p></li></ul><p>accurate, biddable, and buildable set of</p><p>plans for all structures within a project.</p><p>This should be achieved with the</p><p>minimum manpower expenditure.</p><p>Summary of the Job Role:</p><ul><li><p>Requires strong understanding of design</p></li></ul><p>and construction processes, as well as</p><p>knowledge of health and safety</p><p>standards.</p><p>Authorities:</p><ul><li><p>The Civil Engineer has full authority</p></li></ul><p>delegated from the Construction / Site</p><p>Manager / Senior Civil Engineer to carry</p><p>out all assigned responsibilities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Key Outputs: The Civil Engineer is responsible for:</p></li><li><p>Engage effectively with a broad range of stakeholders, including clients, architects, engineering professionals, subcontractors, and the public.</p></li><li><p>Take full responsibility for health and safety on site.</p></li><li><p>Apply sound judgement and problem-solving skills on the job.</p></li><li><p>Supervise construction activities on a daily basis.</p></li><li><p>Manage supply logistics and ensure timely delivery of materials.</p></li><li><p>Prepare and manage construction schedules.</p></li><li><p>Develop and provide clear, practical construction plans.</p></li><li><p>Monitor availability and provision of required materials.</p></li><li><p>Coordinate with foremen, charge hands, and workers in daily operations.</p></li><li><p>Oversee and guide subcontractors’ work to align with project specifications.</p></li><li><p>Ensure high standards of workmanship are maintained.</p></li><li><p>Ensure strict adherence to company QHSE policies and procedures.</p></li><li><p>Coordinate concrete supply from vendors as required.</p></li><li><p>Perform other related duties as assigned by the reporting manager. Relationships: Internal</p></li><li><p>Project Manager</p></li><li><p>Construction Manager</p></li><li><p>Senior Engineer</p></li><li><p>Foremen</p></li><li><p>Charge Hands</p></li></ul><br><ul><li><p>Qualifications:</p></li><li><p>Bachelor’s degree / Diploma in Civil Engineering. Skills/Knowledge:</p></li><li><p>Strong mathematical, scientific, and IT proficiency</p></li><li><p>Ability to clearly explain design ideas and plans</p></li><li><p>Capacity to analyze large data sets and assess potential solutions</p></li><li><p>Confident decision-making capabilities</p></li><li><p>Excellent written and verbal communication skills</p></li><li><p>Ability to manage budgets and meet deadlines</p></li><li><p>Effective teamwork and interpersonal skills</p></li><li><p>Thorough knowledge of legal and regulatory requirements in construction</p></li><li><p>Good awareness of the company’s Quality and HSE policies and procedures</p></li><li><p>Strong problem-solving ability</p></li><li><p>Computer literate with working knowledge of Microsoft Office suite (or equivalent) and other job-related project tools.</p></li><li><p>Well awareness on ISO 9001, ISO 14001, and ISO 45001 standards.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and detail-oriented Executive Housekeeper to manage and oversee all housekeeping operations for a private Property. This role is responsible for the efficient running of indoor and outdoor housekeeping services, including laundry operations, while maintaining the highest standards of cleanliness, sanitation, presentation, and service excellence.</p><p><strong>Responsibilities</strong></p><ul><li><p><span>Lead and manage all housekeeping operations across the property</span></p></li><li><p><span>Ensure the highest standards of cleanliness, hygiene, sanitation, and disinfection are consistently met and exceeded.</span></p></li><li><p><span>Manage daily housekeeping operations, staffing, scheduling, and task allocation.</span></p></li><li><p><span>Conduct daily briefings and regular housekeeping meetings to communicate plans, policies, feedback, and improvements.</span></p></li><li><p><span>Supervise, train, and evaluate housekeeping staff to ensure operational excellence and compliance with approved standards.</span></p></li><li><p><span>Coordinate with Engineering for repairs, upgrades, and preventative maintenance programs.</span></p></li><li><p><span>Manage deep-cleaning programs and ensure all areas are covered throughout the year.</span></p></li><li><p><span>Demonstrate professionalism, leadership, and exemplary conduct at all times.</span></p></li></ul><ul><li><p><span>Maintain punctuality, proper uniform, and excellent personal hygiene at all times.</span></p></li><li><p><span>Comply fully with fire, hygiene, health, safety, and emergency procedures.</span></p></li><li><p><span>Remain flexible and perform additional duties as requested by Management</span></p></li></ul><p><strong>Qualification & Experience</strong></p><ul><li><p>Minimum 5 years’ professional housekeeping experience in similar role, with at least 7 years in a Housekeeping Manager role within a private residence, luxury hotel or similar environment.</p></li><li><p>Strong knowledge of housekeeping techniques, laundry and wardrobe care for delicate/high-value textiles.</p></li><li><p>Experience managing a team and coordinating schedules, training and performance reviews.</p></li><li><p><span>Exceptional attention to detail and high service standards</span></p></li><li><p><span>Strong leadership, training, and team-management skills</span></p></li><li><p><span>Excellent communication and organizational abilities</span></p></li></ul></div></section>
<p>The role involves leading a team that shall be responsible for the commercial operations within the Sales Department. The key responsibilities of the Commercial Team Lead involve the following:</p><br><p><strong>Tendering:</strong></p><ol><li><p>Handle queries from customers and ensure on time response to such queries</p></li><li><p>Ensuring on time submissions of offers and responses to commercial queries from customers with focus on order and revenue forecasts as well as customer satisfaction score.</p></li><li><p>Liaise with other departments as well as with MHI group companies regarding customer enquiries/ RFQs, invoicing and project related matters.</p></li><li><p>Review and understand customer RFQs/ tender scope and relay such information in a timely manner to respective department/group companies for timely receipt of inputs required for bid preparation</p></li><li><p>Attend any pre-bid, post-bid meetings with customers on request of Sales Manager/ HOD and promptly share information from such meetings with the extended team, as needed.</p></li><li><p>Identify deviations, if any, in the tender/RFQ terms and conditions from Company’s standard terms and conditions and highlight such deviations to Sales Manager/HOD with counter proposals.</p></li><li><p>Review quotation document and price calculation prepared by Tendering Engineer/Tendering Assistant prior to approval of Sales Manager/HOD</p></li><li><p>Ensure that all necessary gate reviews and bid approval processes are completed in a compliant and timely manner prior to bid submission.</p></li><li><p>Provide update on a weekly basis (during weekly department meetings) on the status of ongoing tenders.</p></li><li><p>Ensure Company’s vendor registration with customers is in effect at all times.</p><br></li></ol><p><strong>Order Management:</strong></p><ol><li><p>Manage ongoing long-Term contracts and POs including review of orders and acceptance, follow up on execution formalities, documentation, schedules with internal departments and customers, gathering of performance evidence and notification of invoicing.</p></li><li><p>Supporting the Sales Managers (& the department) in achieving yearly order, sales and GP targets</p></li><li><p>Attend weekly production meetings to provide and receive information on contractual delivery schedule for orders and update the Sales Forecast based on the information received.</p></li><li><p>Track expiry of long-term contracts/agreements and initiate renewals.</p><br></li></ol><p><strong>Team and Work Management:</strong></p><ol><li><p>Manage the workload of allocated team members for the smooth and efficient functioning of the team.</p></li><li><p>Train and orient team members continuously on commercial terms, tender formalities and order management.</p></li><li><p>Suggest and implement (after obtaining necessary approval from HOD) business tools and systems for overall work management as well as for improving operation efficiency of the team.</p><br></li></ol><p><strong>Reporting and other tasks:</strong></p><ol><li><p>Ensuring on time submission of revenue, order and other departmental reports required for monthly, quarterly and yearly financial reports.</p></li><li><p>Responsible for preparation of weekly, monthly, quarterly, and yearly sales reports.</p></li><li><p>Responsible for compiling yearly budget and forecast for Orders and Revenue in liaison with Sales Manager and HOD.</p></li><li><p>Support the HOD during yearly process audits on the department.</p></li><li><p>Support the Sales Manager in preparation of presentation (ppt) material and attend client meetings, if needed.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p><strong>Expectations:</strong></p><ol><li><p>Good understanding of tendering and sales process as well as reporting.</p></li><li><p>Good understanding of Business Ethics and compliance requirements</p></li><li><p>Able to work independently and manage priorities with focus on quality and speed</p></li><li><p>Able to develop good understanding of Company’s and MHI Group’s products, services, and solutions within a reasonable period</p></li><li><p>Proficiency in various business tools like MS Office (esp. Excel, Word, PowerPoint) and other systems including but not limited to CRM, SAP Ariba etc.</p></li><li><p>Proficiency in English; knowledge of Arabic and /or Japanese would be advantageous.</p></li><li><p>Good interpersonal skills and industrious.</p><br></li></ol><p><strong>Qualifications:</strong></p><ol><li><p>Preferably have minimum 3-5 years’ experience in a similar role to experience of leading a team.</p></li><li><p>Have a bachelor’s degree preferably in Commerce or Business administration</p></li></ol>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Excellence Management</strong></p><ul><li><p>Develop and implement methodologies for the Academy's participation in internal, external, national, and international Excellence Awards in coordination with all divisions.</p></li><li><p>Plan and facilitate organizational self-assessment sessions, prepare assessment findings, and develop improvement plans to address identified gaps.</p></li><li><p>Prepare and manage the Academy's Excellence Award submissions, conduct review sessions with relevant divisions, incorporate the required amendments, and maintain version control throughout the submission process.</p></li><li><p>Coordinate with all divisions to ensure the effective implementation of Excellence Program requirements.</p></li><li><p>Plan, organize, and manage the Academy's Internal Excellence Awards, including the development and implementation of the associated plans.</p></li><li><p>Deliver Excellence awareness and capacity-building sessions, collect stakeholder feedback, identify improvement opportunities, and submit comprehensive reports and recommendations to the Section Manager.</p></li><li><p>Perform any other tasks assigned by the Quality and Excellence Section Manager ( e.g., Section operation planning, budgeting, performance reporting …)</p></li></ul><br><p><strong>Integrated Management System (IMS) & ISO</strong></p><ul><li><p>Develop, implement, and continuously enhance the Integrated Management System (IMS) in alignment with ISO standards and national and international best practices for academic and administrative functions.</p></li><li><p>Develop and implement Quality Assurance procedures that comply with ISO requirements in coordination with the Institutional Effectiveness Division and other relevant divisions.</p></li><li><p>Plan, manage, and conduct the MRM & IMS Internal Audit Program, including preparing the annual audit plan, establishing audit teams, reviewing audit checklists, and preparing the final Internal Audit Report and the MRM Minutes of Meeting.</p></li><li><p>Monitor the implementation and closure of audit findings and corrective/preventive actions across the Academy and provide regular progress reports to the Section Manager for reporting to Top Management.</p></li><li><p>Review and continuously improve policies, business processes, and procedures within the IMS framework in coordination with the Institutional Effectiveness Division and other relevant divisions.</p></li><li><p>Coordinate and organize external ISO surveillance, certification, and recertification audits, ensuring all divisions are fully prepared and engaged.</p></li><li><p>Coordinate the implementation and ongoing compliance with ISO standards across the Academy.</p></li><li><p>Deliver Quality Management and Continuous Improvement awareness sessions, gather stakeholder feedback, identify improvement opportunities, and provide detailed recommendations</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Certified ISO Lead Auditor (QMS…) for the International Organization for Standardization (ISO).</p></li><li><p>Certified Assessor with one or more National and/or International Excellence Awarding Bodies (e.g., GEM 2, Sheikh Khalifa Excellence Award, Abu Dhabi Government Excellence Award, EFQM, or equivalent).</p></li></ul><p></p></section>
<ul><li><p>BIM Manager is an experienced design team member who will be assigned to review the deliverables of the existing design and construction team during the implementation of projects.</p></li><li><p>The BIM Manager will put in place all BIM requirements for each project. This will include preparing/reviewing the BIM Execution Plan, LOD Matrix, modelling methodology, Coordination strategy, Collaboration and Exchange timeframe, files format and other requirements and ensure it is communicated to all consultants and contractors involved in the project.</p></li><li><p>Duties shall include auditing Design & Construction models to ensure consistency, looking at the information attached to the geometry for scheduling and BOQs purpose, overlapping or duplicating geometries, warnings, file sizes, over modelling, etc. This model audit will be performed at each submission from the consultants and/or contractors. This audit will help reduce the amounts of utility clashes, better understand potential problems in the files, and ensure accurate scheduling and BOQs.</p></li><li><p>The BIM Manager shall coordinate BIM activities among the Lead Design Consultant, Other Consultants, contractors, and stakeholders to ensure that digital models are properly integrated and aligned with program and construction requirements. The role includes monitoring model development progress, identifying integration gaps, supporting multidisciplinary coordination, and ensuring that BIM outputs support project design and delivery objectives in accordance with the PMC’s design management responsibilities.</p></li><li><p>Attend and provide support during coordination meetings with consultants.</p></li><li><p>Provide direct support to the project team in extracting information from the model or for visualization purposes.</p></li><li><p>Review reports of utility clashes, BOQs, and material specification extraction from the BIM model.</p></li><li><p>Can elaborate to Client the models/sections/clashes in Rivert and AutoCAD 360</p></li><li><p>Attend various technical coordination workshops to gather all the information required to develop a tailored project’s BIM strategy.</p></li><li><p>Review BIM protocols and any other required BIM documentation to allow for a successful implementation.</p></li><li><p>Audit, and review any documentation such as BIM Models, BIM Execution Plan or related documents related to BIM against established BIM standards and protocols and ensure a smooth transition between all phases (Design, Construction & Operation) and all team members of a project.</p></li><li><p>Comply with the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures in place within Hill International and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor including occasional drafting work in support of PMC activities. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>BSc degree in civil engineering.</p></li><li><p>10+ years of experience across all phases of BIM Management.</p></li><li><p>At least 3 recent years in a similar position within PMC team.</p></li><li><p>Fully Conversant across all modern BIM Software specifically Civil 3D.</p></li><li><p>Fully conversant with Abud Dhabi Municipality Requirements.</p></li><li><p>Good communication skills with the ability to compose and explain complex issues concisely to different audiences.</p></li><li><p>Excellent team working skills, motivated and productive attitude.</p></li><li><p>Ability to prioritize and undertake a range of tasks with a positive, flexible attitude and willingness to learn.</p></li></ul>
<p><h4>About four seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p>
<h4>What you will do</h4>
<p><strong>Strategy support:</strong> By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</p>
<ul>
<li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li>
<li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li>
<li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality).</li>
<li>Action rate solicitations as directed and maintain rate plans.</li>
<li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize or eliminate rate parity claims against the hotel.</li>
<li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li>
<li>Assist in the preparation of 30-60-90 day fully updated forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li>
<li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li>
<li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li>
<li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li>
<li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li>
</ul>
<h4>Standard duties:</h4>
<ol>
<li>To provide a friendly and professional service that always exceeds guests’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.</li>
<li>Conduct and attend training sessions as outlined.</li>
<li>Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<p><strong><u>JOB ROLE</u></strong></p><p>To provide five-star dining experiences to guests. Supervises Food & Beverage service and assist in service as per outlet and room service standards.</p><br><p><strong><u>JOB RESPONSIBILITIES</u></strong></p><ul><li><p>Makes guests feel welcome in the outlet.</p></li><li><p>Takes Food & Beverage orders as per standards and practices enthusiastic hospitality and salesmanship.</p></li><li><p>Participates, directs and supervises services to the guest.</p></li><li><p>Prepare appropriate work plan on daily basis.</p></li><li><p>Checklists are completed on a daily basis.</p></li><li><p>Briefs staff before each meal period.</p></li><li><p>Assures that all orders are served correctly.</p></li><li><p>Interact and communicate with guests about their meal and service.</p></li><li><p>Emphasize sequence of service in the restaurant.</p></li><li><p>Waiters to be monitored for service standard and cash handling.</p></li><li><p>Follows all kitchen regulation as outlined and directed.</p></li><li><p>Handles any guest complaints or comments in the absence of the Restaurant Manager and informs the same to the Assistant F & B Manager.</p></li><li><p>Requisitions are made and stock collected for optimum cost and smooth operation.</p></li><li><p>Promotes and maintains good relationships between kitchen and restaurant staff.</p></li><li><p>Expiry management is monitored for food and beverage stock.</p></li><li><p>Take all reasonable measures not to handle food or food contact surfaces in any way that is likely to compromise the safety and suitability of the food.</p></li><li><p>Maintenance requests are made and followed up for breakdown of furniture's, fixtures and other equipment.</p></li><li><p>Prepare appropriate work plan on daily basis.</p></li><li><p>Attends briefings, meetings and trainings as per schedules.</p></li><li><p>Ensures proper hand over to the next shift and logs information's in detail.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong><u>JOB REQUIREMENTS</u></strong></p><ul><li><p>Minimum 1–2 years of experience as an F&B Captain or in a similar supervisory Food & Beverage role</p></li><li><p>Experience in a 5-star hotel or high-volume standalone restaurant</p></li><li><p>Excellent English communication skills</p></li><li><p>Strong leadership and team supervision skills</p></li><li><p>Outstanding customer service and guest relations</p></li><li><p>Preferably Arabic speaker</p></li><li><p>Willing to relocate in Ruwais </p></li></ul>
<p><h4>About four seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Revenue Analyst will be working with the Director of Revenue to define, design, develop and execute business reports and analyses that establish actionable business insights into the performance of both brand level and property specific revenue trends and opportunities.</p>
<h4>What you will do</h4>
<p><strong>Strategy support:</strong> By assisting the Director of Revenue Management with essential administrative duties and fulfil reporting and analysis tasks, it will ensure that the RM strategies as defined by the team can be executed in an efficient and pro-active manner. Providing contingency along with the Reservations Manager in the event of absence is also an element in the delivery of strategy objectives.</p>
<ul>
<li>Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Perform competitor checks and report as appropriate.</li>
<li>Assist the DORM in identifying soft periods and developing promotions and strategies.</li>
<li>Support the DORM in effective implementation of Four Seasons Revenue Management Standards, Policies & Procedures (Rate Plans, Rate Categories, Market Segmentation, Profiles, and all other PMS/ORS related RM functionality).</li>
<li>Action rate solicitations as directed and maintain rate plans.</li>
<li>Ensure the hotel has Best Rate Guarantee compliance, and work with the DORM to minimize or eliminate rate parity claims against the hotel.</li>
<li>Assist the DORM with daily updates of the Revenue Management Reports and ensure all data input into the system is accurate (Geo Source, Product Quality, Pricing). Opportunity to assist with all aspects of budget preparation.</li>
<li>Assist in the preparation of 30-60-90 day fully updated forecasts. Work with the DORM to prepare longer term forecasts and achieve hotel forecast accuracy goals.</li>
<li>Participate in the property’s weekly Strategy Meeting and contribute to the Daily Operations Meeting.</li>
<li>Review and analyze data on an ongoing and end of month basis. Provide monthly reports on production, trends, booking and stay patterns as well as channel analysis. Evaluation of the distribution channel performance and potential reasons for this performance.</li>
<li>Analyze competitive reports and formulate appropriate suggestions for strategies through use of STR Reports.</li>
<li>Daily communication with our Reservations and Front Office and Sales team to share best practices.</li>
</ul>
<h4>Standard duties:</h4>
<ol>
<li>To provide a friendly and professional service that always exceeds guests’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments or areas if required, to meet business demands and guest service needs.</li>
<li>Conduct and attend training sessions as outlined.</li>
<li>Perform other tasks or projects as assigned by the Director of Revenue and Commercial Director.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Process</strong></p><p>▪ Acts as the Sales team interface with customers and other company departments in order to ensure understanding of customer requirements and proper communication between the Sales team and customers.</p><p>▪ Coordinates with Sales Manager to review all ongoing contracts to maintain an up-to-date understanding of customer terms and requirements for better informed Sales operations.</p><p>▪ Reviews all initial sales contracts, amendments, pricing letters etc. and ensures adherence to established policies, processes and regulations in order to take corrective action before releasing the documents for approval.</p><p>▪ Reviews outstanding and new customer complaints with the concerned department and provides appropriate response as per established policies and procedures, or escalate to the Sales Manager for more complex inquiries.</p><p>▪ Operates the customer portal and provides first line of customer support to ensure their understanding and good use of the portal</p><p>▪ Ensures customer’s data and information all fully and accurately maintained indifferent Sales and Marketing platform, including and not limited to SAP, SPPE, Segmentation, Sales work force, CRM and any other programs and customer’s data software</p><br><p><strong>Operation Planning</strong></p><p>▪ Monitors the agreed sales plan with the Sales Manager to measure performance against targets and take the required corrective action as directed by Management</p><p>▪ Prepares a periodic Sales operations report and coordinates with production scheduling team / vessel </p><br><p><strong>Day-to-Day Operations</strong></p><p>▪ Oversees the day-to-day operations of the Sales team for the assigned area / region to ensure that work processes are implemented as designed and complies with established policies, processes and procedures.</p><p>▪ Organize region sales in order to maintain minimum stock while achieving sales targets.</p><p>▪ Periodic review meetings with sales representatives and offices as assigned by Management</p><br><p><strong>Additional Responsibilities</strong></p><p>Act (within DOA standards) during the absence of commercial manager.</p><br><p><strong>Sales Activities</strong></p><p>▪ Coordinates with Logistics department in scheduling and shipment of products to customers in order to ensure timely delivery to customers.</p><p>▪ Coordinates with the Legal and Compliance department for legal review of new and non-standardised sales contracts in order to ensure compliance with the established legal policies and procedures.</p><p>▪ Coordinates with credit . accounts receivable , insurance. Cast house, EHS , Potlien , QA , supply, IT to provide necessary services to M&S department and clients</p><br><p><strong>External Relationship Management</strong></p><p>▪ Develop strong relationships with external customers.</p><br><p><strong>Knowledge</strong></p><ol><li><p>Needs to be up to date on information related to the Aluminium industry.</p></li><li><p>Further develop technical understanding of products and their application.</p></li><li><p>Expand the understanding of customer’s business.</p></li><li><p>Understand EGA’s global position and link the strategies developed to maintain it </p></li></ol><br><p><strong>Business Travel</strong></p><ol><li><p>Join overseas customer meetings as directed by Management</p></li><li><p>Attend seminars and exhibitions related to the Aluminium industry as directed by Management</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum Qualifications:
▪ Bachelor’s degree in Marketing/Sales/Commercials or related
▪ Must be based in Singapore
Minimum Experience:
▪ 2-3 years relevant experience in Marketing, Sales or Commercial area in similar industry, with preferably international experience.
Skills:
▪ Strong knowledge of the aluminium smelting industry
▪ Knowledge of commercial and operational systems/processes
▪ Understanding of a wide range of cultures and business practices
▪ Knowledge of ISO/TS and other quality requirements for Marketing & Sales and casting operations
▪ Ability to converse in English and Arabic (depending on the assigned region)
▪ Good Knowledge of the Sales and Marketing process flows
▪ Good Analytical and Interpersonal Skills
▪ Planning and Organising Skills
▪ Problem Solving Skills
▪ Good Team player
▪ Can work under pressure
</p></li></ul><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p>
<h4>What you will do:</h4>
<p><strong>Main duties/description:</strong></p>
<ul>
<li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li>
<li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li>
<li>The ability to proofread all correspondence prior to being given to manager for signature.</li>
<li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li>
<li>The ability to process all mass correspondence and special mailings.</li>
<li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li>
<li>The ability to maintain all employee files in accordance with established procedures and standards.</li>
<li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li>
<li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li>
<li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li>
<li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li>
<li>The ability to open and handle the People and Culture Team's email when requested.</li>
<li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li>
<li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li>
<li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li>
<li>The ability to participate in scheduled meetings as requested.</li>
<li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li>
</ul>
<p><strong>Standard duties:</strong></p>
<ul>
<li>To provide a friendly and professional service that always exceeds employees’ expectations.</li>
<li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li>
<li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li>
<li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li>
<li>To comply with local legislation as required.</li>
<li>Prepare related paperwork and welcome pack for new hires.</li>
<li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li>
<li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li>
<li>Assist with payroll maintenance for the People and Culture Team.</li>
<li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li>
<li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li>
<li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li>
<li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li>
<li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li>
<li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li>
<li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li>
<li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li>
<li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li>
<li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li>
<li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li>
<li>Demonstrate competence with People & Culture information systems.</li>
<li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li>
</ul>
<p><strong>Roles and responsibilities from OHSAD:</strong></p>
<ul>
<li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li>
<li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li>
<li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li>
<li>Report all hazards & engage in communication & consultation activities.</li>
<li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li>
<li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li>
<li>Handling, storage & disposal of hazardous materials as per MSDS.</li>
<li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li>
<li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li>
<li>Follow all posted warning signs and safety instructions.</li>
<li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours:</h4>
<ul>
<li>This is a full-time role.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About the role</h4>
<p>The Eclipse Pool Terrace Supervisor oversees the daily operations of a restaurant or bar outlet, ensuring exceptional service, smooth workflow, and adherence to quality and hygiene standards.</p>
<h4>What you will do</h4>
<p><strong>Main duties and responsibilities</strong></p>
<ul>
<li>Supervise and coordinate service staff to ensure high-quality guest service.</li>
<li>Assist with staff training, performance management, and development.</li>
<li>Monitor guest satisfaction and resolve complaints promptly.</li>
<li>Ensure compliance with hygiene, safety, and operational standards.</li>
<li>Support inventory management, ordering, and cost control.</li>
<li>Collaborate with outlet management for events, promotions, and service improvements.</li>
<li>Perform other tasks or projects as assigned by the Assistant Restaurant Manager or Assistant Director of F&B.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>A minimum of at least 2 to 3 years of experience in a similar role in a luxury brand.</li>
<li>An outgoing personality and a can-do approach to an assigned task.</li>
<li>High level of understanding and knowledge of F&B operations.</li>
<li>Knowledge of restaurant service standards, hygiene, and safety procedures.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Ability to work in a fast-paced environment and as part of a team.</li>
<li>Proficient in English (speaking, reading, writing).</li>
<li>Excellent interpersonal, verbal, and written communication skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule and hours</h4>
<p>This is a full-time role.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Design and implement maintenance schedules for critical systems, ensuring optimal performance and minimal downtime.</p></li><li><p>Conduct regular inspections of facility infrastructure, identifying and addressing potential safety hazards proactively.</p></li><li><p>Oversee the operation of HVAC, plumbing, and electrical systems, ensuring compliance with local regulations and industry standards.</p></li><li><p>Manage facility improvement projects from conception to completion, coordinating with contractors and vendors effectively.</p></li><li><p>Utilize building management systems to monitor and control facility operations remotely, ensuring real-time responsiveness.</p></li><li><p>Develop and maintain accurate documentation of facility layouts, equipment specifications, and maintenance records.</p></li><li><p>Lead troubleshooting efforts for system failures, employing systematic approaches to diagnose and resolve issues swiftly.</p></li><li><p>Ensure compliance with environmental health and safety regulations, promoting a culture of safety within the facility.</p></li><li><p>Collaborate with cross-functional teams to align facility operations with organizational goals and enhance overall productivity.</p><br></li></ul><p><strong># PPM planning, condition assessment, quotation preparation, BOQ preparation, SLA management, KPI management, root cause analysis (RCA), NFPA standards, UAE Fire Code, UAE Civil Defence compliance, authority approvals, authority coordination, building regulations UAE, Abu Dhabi Municipality regulations, snagging & de-snagging, project handover, site mobilization, demobilization, MEP systems knowledge, HVAC systems, chillers, FCU, AHU, electrical systems, LV systems, DB panels, plumbing systems, drainage systems, firefighting systems.<br></strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Electrical, or Civil Engineering, with a strong foundation in facility management principles.</li><li>At least 5 years of relevant experience in facilities engineering, with a proven track record in managing complex facilities.</li><li>Professional certifications such as Certified Facility Manager (CFM) or Leadership in Energy and Environmental Design (LEED) are highly desirable.</li><li>Experience in the commercial or industrial sector, with familiarity in managing large-scale facilities.</li><li>Preference for candidates with experience in energy management and sustainability initiatives.</li><li>Proficient in using Computer-Aided Design (CAD) software and Building Information Modeling (BIM) for facility planning.</li><li>Strong problem-solving skills, with the ability to think critically and make decisions under pressure.</li><li>Excellent communication skills, capable of conveying technical information clearly to non-technical stakeholders.</li><li>A proactive and hands-on approach to facility management, with a strong focus on improving operational efficiency.</li><li>Physical ability to perform site inspections and oversee maintenance tasks, including lifting and moving equipment as necessary.</li></ul><br><p></p></section>
<ul><li><p>Manage and coordinate all stewarding and service activities including formal dining, banquets and private events to the highest standards.</p></li><li><p>Supervise, coach and develop the stewarding team; set daily duties, monitor performance and ensure consistent adherence to service protocols.</p></li><li><p>Plan and execute formal table service and beverage service (including silver service, plated and buffet styles) with attention to international etiquette and presentation.</p></li><li><p>Maintain care, cleaning and polishing schedules for silverware, fine china, crystal and specialised glassware; ensure appropriate storage and handling procedures are followed.</p></li><li><p>Oversee pantry operations and mise en place for meals and events; ensure timely set-up, service and clearing with minimal disruption to household routine.</p></li><li><p>Manage procurement and stock control for stewarding supplies, consumables and service equipment; maintain accurate inventory records and conduct regular stocktakes.</p></li><li><p>Ensure compliance with health, safety and hygiene standards in all stewarding and service areas; report and resolve any risks or non‑conformances promptly.</p></li><li><p>Coordinate with the Property Manager, Head Chef and other departments to plan menus, service requirements and staffing for events and travel.</p></li><li><p>Provide discreet, anticipatory service to residents and guests; respond professionally to requests and preferences while maintaining confidentiality at all times.</p></li><li><p>Prepare and maintain service schedules, checklists and training materials; ensure all documentation is up to date and available for audits.</p></li><li><p>Recruit, rostering and performance manage stewarding staff; ensure adequate cover for daily operations and special functions.</p></li><li><p>Assist with travel preparation, packing of service items, and coordination of catering or remote service requirements when required.</p></li><li><p>Perform other duties as assigned by the Direct Manager to support smooth household operations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 8 years’ experience in stewarding, butlering or senior service roles within private households, luxury yachts, fine dining or five‑star hotels.</p></li><li><p>Proven leadership experience with the ability to train, mentor and motivate a small team to deliver consistent, high‑quality service.</p></li><li><p>In‑depth knowledge of formal dining service styles, table settings, silver service, wine and beverage service etiquette.</p></li><li><p>Strong organisational skills, attention to detail and the ability to prioritise tasks in a dynamic environment.</p></li><li><p>Experience in stock control, procurement and inventory management for stewarding supplies and service equipment.</p></li><li><p>Excellent communication skills in English, both written and verbal, with a professional and discreet manner.</p></li><li><p>High standards of personal presentation and grooming appropriate to VVIP service environments.</p></li><li><p>Commitment to confidentiality, integrity and respect for household privacy.</p></li><li><p>Flexibility to work variable hours, including evenings, weekends and when on call for special events or travel.</p></li><li><p>Formal training or certification in hospitality, stewarding or butlering is desirable but not essential.</p></li></ul><p><strong>Additional Information</strong></p><ul><li><p>Opportunity to work within a prestigious private environment with a focus on personalised, discreet service.</p></li><li><p>Competitive remuneration and benefits appropriate to experience and the role’s responsibilities.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Design and implement maintenance schedules for critical systems, ensuring optimal performance and minimal downtime.</p></li><li><p>Conduct regular inspections of facility infrastructure, identifying and addressing potential safety hazards proactively.</p></li><li><p>Oversee the operation of HVAC, plumbing, and electrical systems, ensuring compliance with local regulations and industry standards.</p></li><li><p>Manage facility improvement projects from conception to completion, coordinating with contractors and vendors effectively.</p></li><li><p>Utilize building management systems to monitor and control facility operations remotely, ensuring real-time responsiveness.</p></li><li><p>Develop and maintain accurate documentation of facility layouts, equipment specifications, and maintenance records.</p></li><li><p>Lead troubleshooting efforts for system failures, employing systematic approaches to diagnose and resolve issues swiftly.</p></li><li><p>Ensure compliance with environmental health and safety regulations, promoting a culture of safety within the facility.</p></li><li><p>Collaborate with cross-functional teams to align facility operations with organizational goals and enhance overall productivity.</p><br></li></ul><p><strong># PPM planning, condition assessment, quotation preparation, BOQ preparation, SLA management, KPI management, root cause analysis (RCA), NFPA standards, UAE Fire Code, UAE Civil Defence compliance, authority approvals, authority coordination, building regulations UAE, Abu Dhabi Municipality regulations, snagging & de-snagging, project handover, site mobilization, demobilization, MEP systems knowledge, HVAC systems, chillers, FCU, AHU, electrical systems, LV systems, DB panels, plumbing systems, drainage systems, firefighting systems.<br></strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Electrical, or Civil Engineering, with a strong foundation in facility management principles.</li><li>At least 5 years of relevant experience in facilities engineering, with a proven track record in managing complex facilities.</li><li>Professional certifications such as Certified Facility Manager (CFM) or Leadership in Energy and Environmental Design (LEED) are highly desirable.</li><li>Experience in the commercial or industrial sector, with familiarity in managing large-scale facilities.</li><li>Preference for candidates with experience in energy management and sustainability initiatives.</li><li>Proficient in using Computer-Aided Design (CAD) software and Building Information Modeling (BIM) for facility planning.</li><li>Strong problem-solving skills, with the ability to think critically and make decisions under pressure.</li><li>Excellent communication skills, capable of conveying technical information clearly to non-technical stakeholders.</li><li>A proactive and hands-on approach to facility management, with a strong focus on improving operational efficiency.</li><li>Physical ability to perform site inspections and oversee maintenance tasks, including lifting and moving equipment as necessary.</li></ul><br><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are constantly growing and are currently looking for <strong>HSE Officers</strong> to join a top qualified and knowledgeable team in our newly awarded project operations in Abu Dhabi, UAE</p><p>Would you like to be part of a dynamic EPC leader with global presence? We’d like to meet you.</p><p>Join our worldwide journey. Build on something that matters!</p><p><strong>What you will need to do:</strong></p><ul><li><p>Assists the HSE Manager / Senior HSE Officer in their daily operations.</p></li><li><p>Applies and implements the Company’s IMS (HSE aspects) throughout the duration of the project.</p></li><li><p>Ensures that all activities, within his area of responsibility, whether executed by Company personnel or subcontractor personnel, are carried out with full regard to HSE Company’s policy and procedures.</p></li><li><p>Ensures that all personnel are advised of any HSE hazards by delivering induction courses and toolbox talks, and that the necessary controls and contingency arrangements associated with the work activities are in place.</p></li><li><p>Actively executes or assists in the investigation and reporting of all accidents, incidents and near misses.</p></li><li><p>Takes prompt corrective action and informing the HSE Manager accordingly with regard to potential HSE hazards.</p></li><li><p>Maintains, and participates in, the schedule of meetings, emergency exercises, inspections and audits that are programmed for the project.</p></li><li><p>Promptly responds to all reports received from any employee of non-compliance, unsafe conditions and activities, accidents and near misses.</p></li><li><p>Participates in the follow-up and close-out of corrective actions that arise from operational activities, meetings, accidents, incidents, near misses, emergency exercises, inspections or audits that take place within his area of responsibility.</p></li><li><p>Gives guidance and support to the assistant HSE Officer.</p></li><li><p>Performs any other related duties as assigned.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>NEBOSH Certificate as a minimum</p></li><li><p>5 - 10 years relevant HSE experience gained in an O&G field.</p></li><li><p>Experience either in Onshore or Offshore is mandatory</p></li><li><p>Knowledge of HSE Standards</p></li><li><p>ADNOC approval is highly preferable</p></li><li><p>Good reporting skills.</p></li><li><p>Oil & Gas Experience is mandatory </p></li><li><p>Good command (written and oral) of the English language</p></li></ul><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p>
<h4>About Saikind</h4>
<p>Saikind is a bold, Japanese-inspired music and mixology bar located at Four Seasons Hotel Abu Dhabi at Al Maryah Island. The concept blends authentic traditions with modern creativity, offering a unique experience through curated music, innovative cocktails, and elevated service.</p>
<p>Every element—from design to guest journey—has been crafted to deliver a memorable, high-end experience with each visit. Joining the opening team means being part of a groundbreaking venue set to redefine luxury nightlife in the region.</p>
<h4>About the role</h4>
<p>The Saikind Bartender provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar.</p>
<h4>What you will do</h4>
<ul>
<li>Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons standards.</li>
<li>Serve a variety of beverages and have excellent knowledge of the beverage menu.</li>
<li>Develop complete knowledge of all products offered by the bar such as wines, cocktails, beers, Armagnacs, cognacs, spirits and all other beverages.</li>
<li>Perform all opening and closing tasks at the bar; be able to set up tables as per required standards.</li>
<li>Have detailed knowledge of all menu items whether it be food or beverages.</li>
<li>Tidy up and clean bar area during service hours.</li>
<li>Ensure bar is properly stocked at all times and that opening and closing tasks are executed.</li>
<li>Immediately report all incidents or atypical situations to the Saikind Beverage Director and Head Bartender.</li>
<li>Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.</li>
<li>Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li>
<li>Communicate with guests and employees using a positive and clear speaking voice. Listen to understand requests, respond with appropriate actions and provide accurate information.</li>
<li>Assist with bar inventory.</li>
<li>Perform other tasks or projects as assigned by the Saikind Floor Manager, Saikind Beverage Director, Assistant Director of F&B and Hotel Manager.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>One to two years’ previous experience as bartender in food and beverage outlet.</li>
<li>College education or equivalent experience.</li>
<li>Previous employment experience in a similar position with other luxury hotels will be an added advantage.</li>
<li>Ability to pour, mix, and blend a wide variety of wines, spirits, and mixed drinks.</li>
<li>Requires ability to operate computer equipment and other food and beverage computer systems.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
<li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on the job.</li>
<li>Ability to proactively anticipate and prioritize the needs of the guest.</li>
<li>Energetic and professional approach to his or her craft.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<li>And so much more!</li>
</ul>
<h4>Schedule & Hours</h4>
<p>This is a full-time position.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Under general direction, supervises shipment receipts, issuance, storage and protection of all material and equipment.</p></li><li><p>Manages the Country’s warehouse facilities which involve planning and directing the shipment, receipt, storage and issuance of materials and equipment.</p></li><li><p>Establishes and maintains warehousing and distribution standards and procedures for the warehouse facilities.</p></li><li><p>Supervises and coordinates data entry of receipt.</p></li><li><p>Ensures that all materials are stored in a safe and orderly manner and in compliance with QHSE standards.</p></li><li><p>Develops and maintains performance measures, working schedules, duties, and evaluations for warehouse staff.</p></li><li><p>Provides training to warehouse staff in the areas of warehousing, material handling equipment, safety and the handling and use of hazardous materials.</p></li><li><p>Manages and coordinates the pick-up, storage and delivery service.</p></li><li><p>Conducts periodic physical inventory of stocked items.</p></li><li><p>May perform all duties of warehouse staff.</p></li><li><p>Performs related duties and responsibilities as required.</p></li><li><p>Maintain the quality, environmental and QHSE system.</p></li><li><p>Ensure that PPC policies are understood, implemented and maintained.</p></li><li><p>Accept the legal and moral obligations to ensure, as far as reasonably practicable, a safe and healthy working environment.<strong> </strong></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Min 4 years of experience in warehouse supervisor /manager position</p></li><li><p>Develop, implement and maintain a computerized inventory control system. Additionally, the incumbent establishes warehousing and distribution standards and procedures, develops storage space utilization plans and conducts periodic inventories of the surplus materials and equipment.</p></li><li><p>Supervise the Country’s warehouse facilities which involve planning and directing the shipment, receipt, storage and issuance of materials and equipment delivery planning according to Op’s planning.</p></li></ul><p></p></section>