Operation Manager Jobs - Dubai UAE
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.<br><br>Job Category<br><br>Sales<br><br>Job Details<br><br>About Salesforce<br><br>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.<br><br>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.<br><br>This is a unique opportunity to join a high-impact advisory team serving as a strategic engine for regional leadership. The role is based in Dubai or Riyadh, and covers the Salesforce Middle East region (incl. GCC, Egypt, Levant, Pakistan). The position requires individuals able to develop deep insight into the business dynamics of large, sophisticated enterprises and help shape customers' transformation agenda. This role is an exciting blend of frontline commercial execution and long-term strategic thinking.<br><br> Business Value Services (BVS) & Commercial Strategy<br><br>You will drive the quantitative and commercial elements of our largest deals, ensuring our solutions align with customer financial targets.<br><br>Experience in a Top-Tier Strategy Consulting Firm is strongly preferred Possess strong analytical and problem-solving skills to create and quantify insights Communicate financial models and strategic recommendations effectively to CxOsBuild and deliver compelling Investment Justifications to secure funding for Salesforce solutions Put together attractive deal structures and articulate the value of commercial proposals during negotiations Work with Enterprise and Commercial sales teams to define the commercial strategy Prioritise sales initiatives based on problems, value creation potential, and customers' strategic priorities Customer Advisory & Advocacy<br><br>You will be an evangelist for Salesforce transformation, driving early-stage engagements and crafting narratives that inspire action.<br><br>Work closely with account teams and customers to identify and analyse key business value drivers Articulate how our solutions will digitally transform customers' businesses at scale Create and deliver C-level compelling propositions as a basis for strategic technology decisions. Act as a strategic partner to our most ambitious customers Possess a strong understanding of the Salesforce ecosystem, ideally with prior experience operating as a customer or in a trusted advisory/consultancy capacity Be a proficient public speaker and customer storyteller Industry Advisory<br><br>You will leverage cross-vertical knowledge to establish market relevance without being siloed into a single sector.<br><br>Demonstrate deep domain expertise by bringing direct experience in 1-2 relevant industries, either in a senior leadership role or as a strategic consultant Establish industry credibility and strategic relevance in the markets we serve Leverage elevated points of view and a trusted advisor approach to enable Sales, Solutions, and GTM teams to engage customers as subject matter experts and strategic partners—not salespeople. Create and publish customer-facing POVs on AI, tech modernisation, and broad industry trends Identify and prioritise applicable use cases for Sales Play execution across diverse accounts Account team & sales leadership support<br><br>You will support the regional leadership team, ensuring alignment and impact at the highest levels.<br><br>Provide structure, insight, and leadership to help sales teams drive opportunities over the finish line Build credibility with C-suite customers and partners, adapting your delivery style to drive influence at every level Be self-sufficient to create, deliver, prioritise, and manage work independently Build trust and alignment across sales, product, marketing, and partner teams to drive success<br><br>Unleash Your Potential<br><br>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.<br><br>Accommodations<br><br>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.<br><br>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. 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March 30, 2024<br><br>Senior Operations Executive – UAE<br><br>Roles & Responsibilities<br><br> Shipment Coordination:<br><br>Coordinate and manage the end-to-end shipment process, ensuring timely and accurate movement of goods.<br><br>Liaise with carriers, shipping lines, and other logistics partners to secure transportation services.<br><br>Track and monitor shipments to ensure on-time delivery and provide timely updates to clients.<br><br> Documentation:<br><br>Prepare and manage all required shipping and customs documentation.<br><br>Ensure compliance with local and international regulations for import and export.<br><br> Customs Compliance:<br><br>Stay updated on customs regulations and ensure proper documentation for customs clearance.<br><br>Coordinate with customs brokers to facilitate the smooth clearance of shipments.<br><br> Client Communication:<br><br>Act as the main point of contact for clients, providing updates on shipment status and addressing any queries or concerns.<br><br>Collaborate with sales and customer service teams to meet client expectations.<br><br> Vendor Management:<br><br>Manage relationships with transportation providers, customs brokers, and other logistics partners.<br><br>Negotiate and secure competitive rates for freight services.<br><br> Problem Resolution:<br><br>Proactively identify and address any issues that may arise during the transportation process.<br><br>Collaborate with cross-functional teams to find solutions to challenges and ensure customer satisfaction.<br><br> Performance Analysis:<br><br>Analyse key performance indicators (KPIs) to assess the efficiency and effectiveness of freight operations.<br><br>Implement improvements to optimize processes and reduce costs.<br><br> Regulatory Compliance:<br><br>Stay informed about changes in transportation regulations and industry best practices.<br><br>Ensure that all operations comply with relevant laws and regulations.<br><br>Qualifications<br><br>Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field. Min 2 years of proven experience in freight forwarding operations. In-depth knowledge of international shipping, customs regulations, and trade compliance. Strong communication and interpersonal skills. Detail-oriented with excellent organizational and problem-solving abilities. Proficient in using logistics software and Microsoft Office tools. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br><br>Are you driven to be different? Apply now<br><br>Upload CV*<br><br>Δ<br><br>Related<br><br>Senior Operations Executive – KSA<br><br>Roles & Responsibilities 1. Shipment Coordination: Coordinate and manage the end-to-end shipment process, ensuring timely and accurate movement of goods. Liaise with carriers, shipping lines, and other logistics partners to secure transportation services. Track and monitor shipments to ensure on-time delivery and provide timely updates to clients. 2. Documentation: Prepare and manage…<br><br>March 30, 2024<br><br>Similar post<br><br>Senior Customer Service Executive – UAE<br><br>Roles & Responsibilities 1. Client Communication: Serve as the main point of contact for clients, addressing inquiries, providing information, and resolving issues promptly. Maintain regular communication with clients to ensure a clear understanding of their needs and expectations. 2. Order Processing: Coordinate and process freight forwarding orders, ensuring accurate and timely…<br><br>March 30, 2024<br><br>Similar post<br><br>Senior Customer Service Executive – KSA<br><br>Roles & Responsibilities 1. Client Communication: Serve as the main point of contact for clients, addressing inquiries, providing information, and resolving issues promptly. Maintain regular communication with clients to ensure a clear understanding of their needs and expectations. 2. Order Processing: Coordinate and process freight forwarding orders, ensuring accurate and timely…<br><br>March 30, 2024<br><br>Similar post
Role Objective<br>The incumbent will oversee to ensure efficient operations of Dubai branch, including, but not limited to operational workflows, cash management, customer service and security/ safety processes, IT support service delivery and immigration related activities, in line with Bank/regulatory regulations. The job holder will supervise the team in effective delivery of archiving activities and will ensure timely processing of remittance transactions; review system reports, perform daily and monthly reconciliations, with focus on delivering quality service and effective operational support for all internal and external customers.<br>Detailed Roles and Responsibilities:<br>Constantly update self on business, economic, and competitive scenario, and recommend adequate suggestions/insights to the reporting authority, as appropriate. Update self on the regulatory requirements/changes set by the Central Bank and other relevant government bodies, and, suggest/ make adequate changes in the section, including but not limited to staffing of employees, branch deliverables etc. Develop and maintain robust working relationships with internal/external stakeholders of Doha Bank to facilitate functional/ operational needs. Monitor and oversee the development of budget for the branch, monitor variations and direct budget compliance and related documentation, in line with internal guidelines. Represent Doha Bank at external events/meetings, as directed, to ensure optimization of branch operations/opportunities. Guide the team in ensuring that the best solutions are made use of, in troubleshooting /resolving issues and that alternatives are suggested in relation to transactions effected through the branch, in close coordination with the internal stakeholders, as applicable. Monitor/ review the sales/ operational progress effected through the branch team pertaining to various retail products, ensuring all performance standards are met by the branch in terms of the business targets, controls, compliance, and quality standards. Perform daily updating/ reporting of Branch reports against the various asset / liability product targets assigned to the branch, as applicable. Review/monitor the financial standing and profitability of respective portfolio of client accounts across various retail asset/ liability products to analyze performance and Suggest / implement suitable means to augment business earnings. Will need to analyze the team structure, capabilities of existing staff and suggest requisite changes as needed. Supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing approp1-iate feedback and counseling.<br>Educational Qualifications: <br>Degree in Business Administration with specialization in Banking and Finance, and/or Sales and Marketing from a recognized university. Master’s degree in Management any other related discipline.<br>Experience: <br>15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Experience in branch operations, customer service / supervision and control role with a with a strong understanding of the banking industry, and best practices Knowledge of CBUAE regulatory framework Knowledge of relevant laws and regulations governing AML / KYC and cash & cheque handling
Role Objective<br>The incumbent will oversee to ensure efficient operations of Dubai branch, including, but not limited to operational workflows, cash management, customer service and security/ safety processes, IT support service delivery and immigration related activities, in line with Bank/regulatory regulations. The job holder will supervise the team in effective delivery of archiving activities and will ensure timely processing of remittance transactions; review system reports, perform daily and monthly reconciliations, with focus on delivering quality service and effective operational support for all internal and external customers.<br>Detailed Roles and Responsibilities:<br>Constantly update self on business, economic, and competitive scenario, and recommend adequate suggestions/insights to the reporting authority, as appropriate. Update self on the regulatory requirements/changes set by the Central Bank and other relevant government bodies, and, suggest/ make adequate changes in the section, including but not limited to staffing of employees, branch deliverables etc. Develop and maintain robust working relationships with internal/external stakeholders of Doha Bank to facilitate functional/ operational needs. Monitor and oversee the development of budget for the branch, monitor variations and direct budget compliance and related documentation, in line with internal guidelines. Represent Doha Bank at external events/meetings, as directed, to ensure optimization of branch operations/opportunities. Guide the team in ensuring that the best solutions are made use of, in troubleshooting /resolving issues and that alternatives are suggested in relation to transactions effected through the branch, in close coordination with the internal stakeholders, as applicable. Monitor/ review the sales/ operational progress effected through the branch team pertaining to various retail products, ensuring all performance standards are met by the branch in terms of the business targets, controls, compliance, and quality standards. Perform daily updating/ reporting of Branch reports against the various asset / liability product targets assigned to the branch, as applicable. Review/monitor the financial standing and profitability of respective portfolio of client accounts across various retail asset/ liability products to analyze performance and Suggest / implement suitable means to augment business earnings. Will need to analyze the team structure, capabilities of existing staff and suggest requisite changes as needed. Supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing approp1-iate feedback and counseling.<br>Educational Qualifications: <br>Degree in Business Administration with specialization in Banking and Finance, and/or Sales and Marketing from a recognized university. Master’s degree in Management any other related discipline.<br>Experience: <br>15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline. Experience in branch operations, customer service / supervision and control role with a with a strong understanding of the banking industry, and best practices Knowledge of CBUAE regulatory framework Knowledge of relevant laws and regulations governing AML / KYC and cash & cheque handling
Job Title: Operations & Client Services Officer Key Responsibilities:Process and support applications for company formation, Golden Visas, and corporate services Ensure all documentation is accurate, complete, and compliant with UAE regulatory requirements Coordinate with government authorities, free zones, and third-party partners Maintain and update client records, trackers, and reports using Excel and internal systems Monitor application timelines and follow up to ensure timely completion Support client onboarding, including KYC and due diligence checks Respond to client inquiries professionally and provide clear guidance on processes and requirements Identify client needs and assist in cross-selling relevant company services Assist in corporate tax, accounting, and HR administrative support tasks Flag compliance risks or documentation issues to senior team members<br>Job Title : Operations Officer Key Responsibilities:Processing of the trade confirmation and verification, issue instructions and follow up. Responsible for trade finalization, manual Custody report preparation, ledger updating, reconciliation and sharing the same to RM. Reconciliation of trade blotter with trade file to ensure both are in line with each other for the trade blotter sent by the Products team. Preparation of Manual Contract Notes for ACM and ATONCreation of the Portfolio for each client after the client has executed the first trade. Preparation of the Transfer Instructions to the Custody Bank for debiting XME ‘s Advisory fees from the Client’s Account. Update client portfolio with corporate actions Update Income Tracker with the ledger of fees/interest payable and/or revenue receivable and reporting the same on a weekly basis. Preparation of the invoices (Option fees, Management fees, Custody fees, Brokerage fees and Retro fees) to the Finance Team. Reconcile client portfolio with custodian statements Review the cash statement for the EAM Client to ensure that the all coupons are credited and the charges debited are according to the agreement Request the EAM Bank to provide the Workings for EAM Retro fees by the beginning of each Quarter. Update invoice tracker for all management fees and brokerage fees Prepare and send invoices to clients/counterparties and follow up. Provisioning of the invoices to the auditors and completion of the same.
About Dubai Holding Entertainment:Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. Ain Dubai the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline. Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season. As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park. Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more. Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages. Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.<br>About the Job As an Associate – Guest Operations, you will deliver exceptional guest service and support the day-to-day operations of Roxy Cinemas to ensure a smooth and enjoyable guest experience.<br>Provide friendly and professional service to guests Support front-of-house operations including ticketing, ushering, and guest assistance Maintain crowd control and ensure a safe environment Handle guest enquiries and resolve concerns effectively Operate ticketing systems and manage cash transactions Maintain cleanliness and presentation standards Support promotions, events, and cinema activities Follow company policies and health & safety procedures Assist with stock handling and general operational duties Contribute to achieving service standards and targets<br><br>About You Essential<br>High School Certificate or equivalent1–3 years of experience in customer service (hospitality, F&B, or entertainment preferred) Strong communication and interpersonal skills Customer-focused with a positive attitude Ability to work in a fast-paced, team environment Flexibility to work shifts, weekends, and public holidays<br>Desired<br>Experience in cinema, leisure, or entertainment industry Familiarity with ticketing systems (e.g., Vista) Basic knowledge of food & beverage operations Experience in handling cash transactions Strong teamwork and adaptability skills<br><br>About the Benefits:In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
Key Responsibilities• Talent Acquisition – Source and recruit Arabic‑speaking streamers, actors, and operational staff via job boards, social media, and local networks; screen resumes, conduct interviews, and manage the full hiring pipeline.• KOL Outreach & Partnerships – Identify and engage key opinion leaders aligned with our brand; lead initial outreach, negotiate collaboration terms, and close deals.• Streamer Conversion & Onboarding – Evaluate candidates and KOL networks to select long‑term streamers; handle interviews, contract discussions, and seamless onboarding.• Streamer Operations – Oversee daily scheduling, communication, and performance follow‑up; resolve operational issues to ensure smooth content and live‑stream delivery.• Cross‑functional Support – Provide interpretation and negotiation support in Arabic, English, and Chinese for interviews, business meetings, and local project coordination.<br>Requirements• Native‑level fluency in Arabic and professional working proficiency in English (Chinese at a working level is also required to communicate with our HQ team).• Strong interpersonal, negotiation, and people‑assessment skills.• Prior experience in recruitment, business development, KOL collaboration, or streamer/creator management is a strong plus.• Self‑starter who thrives in a fast‑paced, early‑stage environment – able to proactively identify resources and drive outcomes with minimal supervision.
Key Responsibilities• Talent Acquisition – Source and recruit Arabic‑speaking streamers, actors, and operational staff via job boards, social media, and local networks; screen resumes, conduct interviews, and manage the full hiring pipeline.• KOL Outreach & Partnerships – Identify and engage key opinion leaders aligned with our brand; lead initial outreach, negotiate collaboration terms, and close deals.• Streamer Conversion & Onboarding – Evaluate candidates and KOL networks to select long‑term streamers; handle interviews, contract discussions, and seamless onboarding.• Streamer Operations – Oversee daily scheduling, communication, and performance follow‑up; resolve operational issues to ensure smooth content and live‑stream delivery.• Cross‑functional Support – Provide interpretation and negotiation support in Arabic, English, and Chinese for interviews, business meetings, and local project coordination.<br>Requirements• Native‑level fluency in Arabic and professional working proficiency in English (Chinese at a working level is also required to communicate with our HQ team).• Strong interpersonal, negotiation, and people‑assessment skills.• Prior experience in recruitment, business development, KOL collaboration, or streamer/creator management is a strong plus.• Self‑starter who thrives in a fast‑paced, early‑stage environment – able to proactively identify resources and drive outcomes with minimal supervision.
Head of Trading Operations (MT5, Bridge & Liquidity Providers) About the Role We are looking for an experienced Head of Trading Operations to lead and manage the technical trading infrastructure of our Forex brokerage. The ideal candidate has hands on experience working with MT5, liquidity providers, bridges, and brokerage operations. You will be responsible for ensuring a stable, fast, and reliable trading environment while working closely with our technology, product, and management teams. Key Responsibilities, Manage and administer Meta Trader 5 (MT5) trading servers., Configure and maintain trading instruments, symbols, leverage, commissions, swaps, spreads, and trading sessions., Integrate and manage liquidity providers through bridges such as One Zero, Prime XM, Your Bourse, or similar technologies., Monitor execution quality, pricing, latency, and overall trading performance., Configure and maintain A Book and B Book routing strategies., Monitor client trading activity, exposure, and risk., Coordinate with liquidity providers to resolve pricing or execution issues., Work closely with developers on API integrations, automation, and platform enhancements., Ensure trading systems remain operational with minimal downtime., Troubleshoot trading infrastructure, bridge connectivity, and MT5 related issues., Assist in onboarding new liquidity providers and trading technologies., Maintain documentation for trading infrastructure and operational procedures. Requirements, Minimum 5 years of experience working with a Forex or CFD brokerage., Strong experience administering Meta Trader 5 (MT5)., Experience with bridge solutions such as One Zero, Prime XM, Your Bourse, or equivalent., Solid understanding of FIX API connectivity., Experience working with liquidity providers and pricing feeds., Strong knowledge of A Book, B Book, hybrid execution models, and risk management., Experience configuring trading symbols, markups, swaps, commissions, and leverage., Strong troubleshooting and analytical skills., Ability to work independently in a fast paced environment. Preferred Qualifications, Experience launching or scaling a Forex brokerage., Knowledge of brokerage CRM platforms., Experience with multiple liquidity providers and liquidity aggregation., Understanding of trading plugins, dealer tools, and execution optimization., Familiarity with regulatory and operational best practices for Forex brokerages. What We Offer, Opportunity to build and scale a fast growing Forex brokerage., Competitive salary based on experience., Remote or hybrid working opportunities., A highly technical environment with the freedom to implement best practices and modern trading infrastructure.
Role Description:We are seeking an experienced and commercially driven aviation professional to support both operational excellence and business growth within our Airport Support Services. The role combines hands-on coordination of flight operations, ground handling, permits, and airport services with the development of new business opportunities across airlines, charter operators, FBOs, and aviation service providers. The ideal candidate will possess strong industry knowledge, excellent stakeholder management skills, and the ability to identify and convert business opportunities while ensuring seamless service delivery.<br>Key Responsibilities Identify, develop, and secure new business opportunities across aviation support services in permits, ground handling, fuelling, HOTAC, airport meet & greet. Develop and execute sales strategies to achieve revenue and profitability targets, including covering employees' costs to company Manage the full sales cycle from lead generation, proposal development, and contract negotiation to closure. Maintain a strong sales pipeline and regularly report on forecasts and performance metrics. Build and maintain long-term relationships with airlines, charter operators, trip support companies Serve as a key point of contact for clients to ensure high levels of customer satisfaction and service delivery. Coordinate with internal teams to ensure seamless execution of client requirements. Monitor market trends, competitor activities, and industry developments to identify new opportunities or risks. Provide strategic input on pricing, service offerings, and business positioning. Represent the company at trade shows, conferences, and client meetings to enhance brand visibility and network within the aviation industry. Prepare regular business reports, sales forecasts, and performance reviews. Maintain accurate records in the company’s CRM system. Support the development of marketing materials, proposals, and presentations.<br>Minimum Qualifications & Skills Required Bachelor’s degree in Business Administration, Aviation Management, Marketing, or a related field.5–8 years of experience in sales, business development, or account management within the aviation support services industry would be an advantage. Proven track record of achieving sales targets and developing new business in B2B aviation markets. Experience dealing with airline or airport clients is highly desirable.<br>Skills & Competencies:Strong commercial acumen and negotiation skills. Excellent communication and presentation abilities. Ability to build relationships across all levels of client organisations. Self-motivated, target-driven, and able to work independently. Knowledge of aviation regulations, ground operations, or technical services preferred. Proficiency in CRM tools and Microsoft Office Suite.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our client is an international trading company operating in the physical trading of crude oil and petroleum products.
The role involves participation in the full cycle of operational support for crude oil and petroleum product trading transactions.
Location: Dubai, UAE
Work format: office-based, full-time
Relocation: we are considering candidates from Russia who are ready to relocate to Dubai, as well as candidates already based in the UAE (Russian / Belarusian citizenship).
<strong>Key responsibilities:</strong>
Coordination of international shipments and monitoring the timely execution of transactions.
Business correspondence and negotiations with foreign counterparties.
Preparation and review of foreign trade, shipping, and financial documents.
Work with invoices, bills of lading, customs declarations, letters of credit, insurance and supporting documents.
Control of transaction data accuracy, reconciliations, and preparation of reports.
Interaction with traders, suppliers, clients, carriers, agents, and government authorities.
Monitoring of operational risks, delays, discrepancies in documents, and potential bottlenecks.
Participation in the optimization of logistics, costs, and internal processes.
Ensuring compliance with foreign trade, logistics, Incoterms requirements, and internal company policies.
<strong>Conditions</strong>
Employment in Dubai, UAE, in an international business environment
Office-based work format
Working schedule: 5/2
Competitive market-level salary, to be discussed individually depending on the candidate’s experience
Medical insurance / voluntary health insurance
Opportunity for professional development in the field of international oil and petroleum products trading
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Requirements:</strong></p><p>Higher education.</p><p>At least 3 years of mandatory experience in the oil industry: trading operations, foreign trade, international logistics, and support of crude oil / petroleum product shipments.</p><p>Understanding of physical trading processes: contract → nomination / shipment → documents → payments → reconciliations → transaction closure.</p><p>Russian - Native.</p><p>English language proficiency at B2–C1 level.</p><p>French language proficiency at B2 level or higher.</p><p>Knowledge of Incoterms, foreign trade contracts, invoices, packing / shipping documents, customs documents, bills of lading, and letters of credit</p><p>Advanced Excel skills.</p><p>Experience working with maritime logistics, shipping companies, terminals, or international carriers.</p><br><p><strong>We are looking for a candidate who:</strong></p><p>Can manage several transactions simultaneously.</p><p>Is comfortable working with a large volume of documents and deadlines.</p><p>Notices discrepancies and is able to resolve them.</p><p>Communicates confidently with different transaction participants in English and French.</p><p>Maintains confidentiality and demonstrates a high level of responsibility.</p><p>Wants to develop in an international environment and work in dynamic commodity trading.</p><p></p></section>
About Trade WTrade W is a leading multi-asset trading platform with over seven years of industry experience, providing global users with secure, convenient, and efficient access to the financial markets. We offer CFD trading across a wide range of asset classes — including forex, cryptocurrencies, stocks, indices, metals, and commodities — through our intuitive app and web platform.<br>Launched in 2018 as the flagship brand of Tradewill Global LLC, Trade W was built on a customer-first philosophy and a vision to make trading success more accessible. Today, we continue to grow as a trusted platform, committed to empowering traders worldwide with equal opportunities for success.<br>Role Overview The User Operations Specialist is responsible for the full post-onboarding client experience — from first deposit through to long-term retention and re-engagement after liquidation. This role owns the client lifecycle, ensuring that every touchpoint — especially in high-emotion moments like margin calls and account blowouts — is handled with precision, empathy, and a clear system designed to bring clients back.<br>Key Responsibilities Client Lifecycle Management Own the end-to-end client journey from account activation to long-term retention — including first deposit follow-up, trading milestone check-ins, and proactive outreach during periods of inactivity. Design and maintain client segmentation frameworks (by deposit size, trading frequency, risk profile, and language) to ensure communications are personalised and relevant. Coordinate with the sales team to ensure smooth handoffs between advisor-led conversations and system-driven touchpoints. Track client health scores and flag at-risk accounts (declining activity, low margin levels, long inactivity) before they churn.<br>Post-Liquidation Retention Owning the post-liquidation recovery workflow — trigger and manage the 4-stage retention sequence (0-2h, 24h, 72h, Day 7) across Whats App, calling system, and in-app private chat. Work with advisors to configure personalised Recovery Plans for high-value liquidated clients — setting conservative leverage caps, auto stop-loss parameters, and daily loss limits on the platform. Monitor recovery case status in the retention dashboard; escalate unresponsive high-value clients to the relevant sales advisor within 72 hours. Analyse post-liquidation re-deposit rates by client segment, loss amount, and advisor, and report findings monthly to the Dubai management team.<br>Communication & Content Operations Draft, schedule, and send client communications across Whats App, in-app notifications, and the calling system — including retention messages, re-engagement nudges, and educational content. Maintain a library of message templates in English and Hindi for each stage of the client lifecycle (welcome, first trade, post-liquidation, reactivation, incentive delivery). Ensure all client-facing content is culturally appropriate for the Indian market — tone, language, timing, and references to local events or market. Monitor message response rates and A/B test different messaging approaches to optimise engagement.<br>Data & Reporting Produce weekly retention reports covering: client churn rate, post-liquidation re-deposit rate, average client lifetime, and net deposit per active client. Maintain the client activity database — tracking last login, last trade, last deposit, and communication history for each account. Identify patterns in client drop-off (e.g. clients who churn after 3 trades, or after a loss exceeding $500) and propose targeted interventions. Support KPI calculation for the sales team — pulling net deposit data, trading volume, and retention metrics on a monthly basis.<br>Requirements Essential4+ years of experience in user operations, customer success, or client retention within a CFD broker, forex broker, crypto exchange, or fintech platform. Deep understanding of the psychology of retail traders — particularly how Indian clients behave after a significant loss, and what drives re-engagement. Experience managing high-volume client communications across Whats App, email, and in-app channels. Strong organisational skills — able to manage multiple active retention cases simultaneously without dropping the ball on timing. Data-literate: comfortable tracking KPIs in Excel or Google Sheets, reading dashboards, and turning data into actionable recommendations. Fluent in English and Hindi; able to write natural, empathetic client messages in both languages.<br>Preferred Experience with CRM tools or retention management platforms (Salesforce, Hub Spot, or brokerage-specific back-office systems). Familiarity with CFD mechanics — margin, leverage, liquidation, spread — sufficient to explain these clearly to a confused or distressed client. Experience designing or operating automated communication sequences (drip campaigns, triggered messages based on client behaviour). Previous exposure to the Indian retail trading market — understanding of trader demographics, regional differences (Tier 1 vs Tier 2/3 cities), and common objections.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.
The Role You will become the operational hub of our property business, ensuring listings, CRM data, enquiries and reporting are managed to the highest standard. Working closely with the management team and sales consultants, you will help maintain the quality, speed and organisation that supports our continued growth.<br><br>Responsibilities Property Listings Create, upload and maintain property listings across multiple property portals. Ensure listings are accurate, compliant and professionally presented. Update pricing, availability, photographs, floor plans and marketing information. Monitor listing quality and optimise presentation. CRM Management Maintain accurate client, landlord and property records. Manage incoming enquiries and allocate leads efficiently. Ensure all sales activity is correctly recorded. Monitor CRM compliance across the sales team. Produce daily, weekly and monthly performance reports. Sales Support Answer incoming enquiries professionally. Qualify prospective buyers and tenants. Allocate enquiries to the appropriate consultant. Follow up on incomplete enquiries where required. Assist the management team with reporting and administration. Operations Coordinate with marketing regarding new listings and campaigns. Assist with documentation and property onboarding. Identify opportunities to improve internal processes and automation.<br><br>We're Looking For Someone Who Has previous experience using a CRM system. Has worked with property portals such as Property Finder, Bayut, Dubizzle, Rightmove, Zoopla or similar. Is exceptionally organised with excellent attention to detail. Enjoys working with systems and technology. Has strong Excel and reporting skills. Communicates confidently in English. Thrives in a fast-paced environment. Takes ownership rather than waiting to be instructed. Experience in either the UAE or UK real estate industry would be an advantage, although full training will be provided.<br>What You'll Receive Competitive salary based on experience. Modern office based in Dubai. Work alongside international teams across Dubai, London and China. Career progression within a rapidly growing international real estate company. Ongoing training and development. Exposure to international residential and investment property markets.<br><br>About EGREEGRE International is an international real estate advisory and brokerage with offices across Dubai, London and China. We specialise in residential sales, lettings and cross-border property investment, connecting clients across three of the world's most active property markets. As our business continues to grow, we are looking for a highly organised and proactive Real Estate Operations Executive to join our Dubai office and support our international sales teams. This is a fast-paced operational role for someone who enjoys technology, systems, CRM management and ensuring everything runs efficiently behind the scenes.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage all data entry, client records, waivers, and database accuracy through our studio management platform</p></li><li><p>Handle class bookings, scheduling, and calendar management for coaches and students</p></li><li><p>Process payments, invoices, and financial transactions with accuracy and confidentiality</p></li><li><p>Generate and maintain detailed reports on attendance, revenue, and client activity</p></li><li><p>Deliver exceptional customer service across all touchpoints in person, by phone, and via email</p></li><li><p>Maintain and uphold Dubai Circus School's quality and service standards at all times</p></li><li><p>Manage the studio floor — coordinating between coaches, students, and management</p></li><li><p>Proficiently use Microsoft Excel, Word, and Office Suite for administrative and reporting tasks</p></li><li><p>Support new client onboarding, ensuring a seamless and welcoming experience</p></li><li><p>Cover sales duties and responsibilities in the absence of the designated sales team member, including lead follow-ups, converting inquiries, and promoting DCS programs and packages</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We're Looking For</p><ul><li><p>Minimum 3-4 years of experience in an operations, admin, or customer service role</p></li><li><p>Excellent command of Microsoft Office (Excel, Word, Outlook)</p></li><li><p>Experience with studio, gym, or client management platforms is a strong advantage</p></li><li><p>Strong attention to detail and commitment to data accuracy</p></li><li><p>Outstanding communication and interpersonal skills</p></li><li><p>A quick learner who adapts fast and embraces new tools and processes</p></li><li><p>Growth-oriented mindset — eager to take on new responsibilities and advance within the role</p></li><li><p>Fluent in English (Arabic is a plus)</p></li><li><p>Ability to multitask and prioritize in a fast-paced environment</p></li><li><p>A Bachelor's Degree is an advantage</p></li><li><p>Positive, proactive attitude with a passion for delivering excellence</p></li></ul><p></p></section>
Job Summary<br>VIP Stylish Pets Grooming is seeking a highly organized and customer-focused Pet Grooming Coordinator to join our team. The ideal candidate will be responsible for handling customer inquiries, scheduling grooming appointments, coordinating with the team, and ensuring smooth day-to-day operations.<br>Key Responsibilities<br>Answer incoming calls, Whats App messages, and customer inquiries professionally. Schedule and confirm pet grooming appointments. Coordinate daily schedules and routes for mobile groomers. Maintain customer records, pet profiles, and appointment history. Follow up with customers regarding appointments and service feedback. Manage cancellations, rescheduling, and urgent requests. Prepare daily and weekly grooming schedules. Maintain accurate data and update records in spreadsheets or software. Coordinate with groomers to ensure timely service delivery. Process payments and issue invoices when required. Assist with administrative and operational tasks as needed. Provide excellent customer service and build strong relationships with clients.<br>Requirements<br>Previous experience in customer service, receptionist, coordinator, or administrative roles. Experience in the pet grooming, veterinary, or related service industry is required . Excellent communication skills in English; Arabic is a plus. Proficiency in Microsoft Office (Excel, Word, Outlook) and Whats App Business. Strong organizational and multitasking abilities. Ability to work under pressure and manage multiple appointments simultaneously. Friendly, professional, and customer-oriented attitude. UAE experience is preferred. Benefits<br>Competitive salary package. Career growth opportunities. Supportive and dynamic work environment.
About BDO<br>BDO provides audit and assurance, advisory, tax and business outsourcing services to companies across all sectors of the economy.<br>As one of the world’s leading audit and accounting organizations, we have clients of all types and sizes, from large corporate organizations to private businesses, entrepreneurs and individuals across various industry sectors.<br>From a global beginning in 1963 with five firms, today BDO extends across 166 countries and territories, with 115,661 people working out of 1,776 offices.<br>At BDO, we understand that being the leader in exceptional client service begins – and ends – with exceptional regard for our people. Relationships matter in our work and interactions with clients and how we work and interact with each other. What differentiates BDO as an employer is our focus on relationships.<br>About the Role Support the VAT department in delivering high-quality VAT advisory and compliance services across a diverse portfolio of clients spanning multiple sectors, including Financial Services, Real Estate, FMCG, Hospitality etc. Lead and manage complex VAT engagements from inception to completion, exercising sound judgement on technical positions, risk areas, and client-specific considerations at every stage of delivery. Build and maintain strong, trusted relationships with clients by understanding their business models, commercial priorities, and VAT risk exposure, and proactively anticipating their needs. Act as the primary point of contact for a portfolio of clients, ensuring consistent, high-quality communication, timely delivery of outputs, and a professional client experience throughout the engagement lifecycle. Drive business development by identifying and pursuing new client opportunities, actively participating in pitches and proposals, and converting prospects into long-term client relationships. Ensure client retention by maintaining high standards of service quality, responsiveness, and proactive advisory support that adds measurable value beyond transactional compliance. Research and interpret UAE VAT legislation, FTA public clarifications, Cabinet decisions, and Ministerial resolutions to provide clients with accurate, well-reasoned, and commercially practical guidance. Monitor GCC VAT developments and apply relevant regional precedents and cross-border considerations where applicable to client matters. Review and occasionally prepare VAT returns, advisory memorandum, technical opinions, and client correspondence, ensuring accuracy, consistency, and alignment with applicable laws and FTA guidance. Manage FTA audit processes, voluntary disclosures, reconsideration requests, and objections on behalf of clients, leading engagements professionally and safeguarding client interests throughout. Supervise, coach, and mentor junior and mid-level VAT Consultants, providing regular feedback, technical guidance, and support to strengthen their professional capabilities and career development. Contribute to the training and development of the VAT team by sharing technical knowledge, delivering internal training sessions, and promoting a culture of continuous learning within the department. Adhere to all applicable professional ethics standards, including those prescribed by the International Ethics Standards Board for Accountants (IESBA), and uphold the firm's values of integrity, objectivity, and professional independence in every client engagement. Apply Know Your Client (KYC) and conflict of interest assessment procedures at the onboarding stage and throughout the engagement lifecycle, in accordance with the firm's risk and compliance framework and applicable regulatory requirements. Collaborate closely with colleagues across the Tax practice and other service lines to ensure integrated, coordinated service delivery and to identify cross-functional opportunities for clients. Contribute to the development of the firm's internal knowledge base, VAT technical library, and standard methodologies to support consistent quality across the practice.<br>Key Attributes:Thorough and up-to-date knowledge of UAE VAT law, Executive Regulations, FTA administrative procedures, and the broader UAE tax legislative framework. Excellent client management skills including the ability to build rapport, manage expectations, navigate difficult conversations, and sustain long-term professional relationships. Strong business development instinct with experience in identifying leads, supporting proposals, and converting opportunities into fee-generating engagements. Effective people management skills including task delegation, workload planning, performance monitoring, and the ability to develop and motivate team members at different levels of seniority. High standard of written and verbal communication in English; Arabic language proficiency is an advantage. Ability to produce clear, well-structured technical memorandum, advisory opinions, and client-ready deliverables that are accurate, concise, and appropriately tailored to the audience. Sound understanding of professional ethics obligations under IESBA, including independence, conflict of interest and confidentiality. Familiarity with KYC, client due diligence, and conflict of interest assessment processes as applied in a regulated accounting, audit, or tax advisory environment. Experience with the Emara Tax portal and tax compliance tools is expected. Detail-oriented and well-organised, with the ability to manage multiple engagements simultaneously, meet deadlines consistently, and maintain quality under pressure.<br>Key Experience Parameters:A professional qualification from a recognised accountancy or tax body is mandatory - acceptable qualifications include ACCA, CPA, ICAI, CA, CIOT, ADIT or a comparable qualification. A minimum of 5 years of post-qualification experience, with the majority of that experience gained in a UAE VAT-focused role within a professional services firm. Bachelor's degree in Accounting, Finance, Law, Economics, or a related discipline from a recognised institution. UAE Tax Agent accreditation issued by the Federal Tax Authority is a strong advantage. Evidence of continued professional development in UAE and GCC tax matters, including attendance at relevant seminars, training programmes, or technical courses.<br>BDO's Story:<br>The BDO story is truly remarkable one, built on solid foundations laid by our visionary founder. BDO is fundamentally a people-centric business with a proven track record of exceptional client service.<br>In 2018, we unveiled our leadership ambition: “Our Dream” - emphasizing that it’s time for BDO to lead— for our people to lead, each of us in our own right. Whether in our markets, through innovation, or as future advisors, our purpose, or “WHY,” drives us forward.<br>Our WHY is “People helping People achieve their Dreams”. Our “WHY” defines our identity – serving as our motivation and guiding principle. This principle is at the heart of BDO because people’s dreams matter to us.<br>We are driven to help our colleagues, clients, and communities become their fullest. At BDO, a career is distinguished by our unique culture—a fusion of people, passion, and results that defines and shapes everything we do.<br>What It's Like to Work at BDO:<br>While many accounting firms offer professional services, few match our rich culture of opportunity, personal fulfillment, and long-term growth.<br>We are dedicated to the sustainable development of our people, respecting their talents and fostering their growth. Accountability and personal responsibility are encouraged at all levels, supported by structured career planning and training.<br>Our global culture respects local cultural nuances and strives to be ethical, socially, and environmentally responsible everywhere we operate. At BDO, our diverse team is united by a shared ambition to make a meaningful impact and become the industry’s top choice.
About BDO<br>BDO provides audit and assurance, advisory, tax and business outsourcing services to companies across all sectors of the economy.<br>As one of the world’s leading audit and accounting organizations, we have clients of all types and sizes, from large corporate organizations to private businesses, entrepreneurs and individuals across various industry sectors.<br>From a global beginning in 1963 with five firms, today BDO extends across 166 countries and territories, with 115,661 people working out of 1,776 offices.<br>At BDO, we understand that being the leader in exceptional client service begins – and ends – with exceptional regard for our people. Relationships matter in our work and interactions with clients and how we work and interact with each other. What differentiates BDO as an employer is our focus on relationships.<br>About the Role Support the VAT department in delivering high-quality VAT advisory and compliance services across a diverse portfolio of clients spanning multiple sectors, including Financial Services, Real Estate, FMCG, Hospitality etc. Lead and manage complex VAT engagements from inception to completion, exercising sound judgement on technical positions, risk areas, and client-specific considerations at every stage of delivery. Build and maintain strong, trusted relationships with clients by understanding their business models, commercial priorities, and VAT risk exposure, and proactively anticipating their needs. Act as the primary point of contact for a portfolio of clients, ensuring consistent, high-quality communication, timely delivery of outputs, and a professional client experience throughout the engagement lifecycle. Drive business development by identifying and pursuing new client opportunities, actively participating in pitches and proposals, and converting prospects into long-term client relationships. Ensure client retention by maintaining high standards of service quality, responsiveness, and proactive advisory support that adds measurable value beyond transactional compliance. Research and interpret UAE VAT legislation, FTA public clarifications, Cabinet decisions, and Ministerial resolutions to provide clients with accurate, well-reasoned, and commercially practical guidance. Monitor GCC VAT developments and apply relevant regional precedents and cross-border considerations where applicable to client matters. Review and occasionally prepare VAT returns, advisory memorandum, technical opinions, and client correspondence, ensuring accuracy, consistency, and alignment with applicable laws and FTA guidance. Manage FTA audit processes, voluntary disclosures, reconsideration requests, and objections on behalf of clients, leading engagements professionally and safeguarding client interests throughout. Supervise, coach, and mentor junior and mid-level VAT Consultants, providing regular feedback, technical guidance, and support to strengthen their professional capabilities and career development. Contribute to the training and development of the VAT team by sharing technical knowledge, delivering internal training sessions, and promoting a culture of continuous learning within the department. Adhere to all applicable professional ethics standards, including those prescribed by the International Ethics Standards Board for Accountants (IESBA), and uphold the firm's values of integrity, objectivity, and professional independence in every client engagement. Apply Know Your Client (KYC) and conflict of interest assessment procedures at the onboarding stage and throughout the engagement lifecycle, in accordance with the firm's risk and compliance framework and applicable regulatory requirements. Collaborate closely with colleagues across the Tax practice and other service lines to ensure integrated, coordinated service delivery and to identify cross-functional opportunities for clients. Contribute to the development of the firm's internal knowledge base, VAT technical library, and standard methodologies to support consistent quality across the practice.<br>Key Attributes:Thorough and up-to-date knowledge of UAE VAT law, Executive Regulations, FTA administrative procedures, and the broader UAE tax legislative framework. Excellent client management skills including the ability to build rapport, manage expectations, navigate difficult conversations, and sustain long-term professional relationships. Strong business development instinct with experience in identifying leads, supporting proposals, and converting opportunities into fee-generating engagements. Effective people management skills including task delegation, workload planning, performance monitoring, and the ability to develop and motivate team members at different levels of seniority. High standard of written and verbal communication in English; Arabic language proficiency is an advantage. Ability to produce clear, well-structured technical memorandum, advisory opinions, and client-ready deliverables that are accurate, concise, and appropriately tailored to the audience. Sound understanding of professional ethics obligations under IESBA, including independence, conflict of interest and confidentiality. Familiarity with KYC, client due diligence, and conflict of interest assessment processes as applied in a regulated accounting, audit, or tax advisory environment. Experience with the Emara Tax portal and tax compliance tools is expected. Detail-oriented and well-organised, with the ability to manage multiple engagements simultaneously, meet deadlines consistently, and maintain quality under pressure.<br>Key Experience Parameters:A professional qualification from a recognised accountancy or tax body is mandatory - acceptable qualifications include ACCA, CPA, ICAI, CA, CIOT, ADIT or a comparable qualification. A minimum of 5 years of post-qualification experience, with the majority of that experience gained in a UAE VAT-focused role within a professional services firm. Bachelor's degree in Accounting, Finance, Law, Economics, or a related discipline from a recognised institution. UAE Tax Agent accreditation issued by the Federal Tax Authority is a strong advantage. Evidence of continued professional development in UAE and GCC tax matters, including attendance at relevant seminars, training programmes, or technical courses.<br>BDO's Story:<br>The BDO story is truly remarkable one, built on solid foundations laid by our visionary founder. BDO is fundamentally a people-centric business with a proven track record of exceptional client service.<br>In 2018, we unveiled our leadership ambition: “Our Dream” - emphasizing that it’s time for BDO to lead— for our people to lead, each of us in our own right. Whether in our markets, through innovation, or as future advisors, our purpose, or “WHY,” drives us forward.<br>Our WHY is “People helping People achieve their Dreams”. Our “WHY” defines our identity – serving as our motivation and guiding principle. This principle is at the heart of BDO because people’s dreams matter to us.<br>We are driven to help our colleagues, clients, and communities become their fullest. At BDO, a career is distinguished by our unique culture—a fusion of people, passion, and results that defines and shapes everything we do.<br>What It's Like to Work at BDO:<br>While many accounting firms offer professional services, few match our rich culture of opportunity, personal fulfillment, and long-term growth.<br>We are dedicated to the sustainable development of our people, respecting their talents and fostering their growth. Accountability and personal responsibility are encouraged at all levels, supported by structured career planning and training.<br>Our global culture respects local cultural nuances and strives to be ethical, socially, and environmentally responsible everywhere we operate. At BDO, our diverse team is united by a shared ambition to make a meaningful impact and become the industry’s top choice.
<p>Position Title: E-commerce Operations Executive - Retail
Employment Type: Full Time
Salary: up to 8K AED inclusive, depending on experience and qualifications
Job Location: Dubai
About the Client:
A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands.
Job Description:
-Create and manage product listings across D2C websites and marketplaces. Coordinate with graphic designers, studio teams, store teams, and brand teams to obtain required product assets.
-Manage category structures, collections, and product merchandising on ecommerce websites. Conduct regular website audits to identify broken links, content errors, and merchandising issues.
-Monitor order flow across D2C websites and marketplace platforms. Ensure operational accuracy across Shopify, OMS, ERP, and marketplace systems.
-Prepare asset sets for website launches, campaigns, and marketplace requirements. Support customer inquiries received through email, chat, WhatsApp, and other support channels.</p><p>-Open to Asian & Arabic nationalities, aged 38 and below; With Bachelor’s degree in Business, Commerce, Marketing, IT, or related field.
-Minimum of 2 years’ experience in eCommerce operations, online retail, or eCommerce management.
-Hands-on experience with Shopify, ERP, OMS, marketplace platforms (Amazon, Noon, Namshi, Trendyol) and product catalog management.
-Experience in D2C eCommerce and fashion, footwear, sports, luxury, or lifestyle retail preferred.</p>