Operation Manager Jobs in UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a hands-on <strong>Project Manager</strong> to lead the end-to-end execution of retail and brand projects across the Middle East, with a strong focus on podiums, animations, in-store events, PR events, pop-ups, and CAPEX furniture installations. The ideal candidate will ensure every project is delivered on time, within budget, and in line with premium brand standards.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage the full execution cycle of retail and brand projects, including podiums, animations, in-store events, PR events, pop-ups, and CAPEX furniture across Middle East markets.</p></li><li><p>Coordinate closely with brand principals, retailers, suppliers, contractors, agencies, logistics, sales, marketing, and finance teams to ensure smooth project delivery.</p></li><li><p>Prepare and track project timelines, quotations, budgets, approvals, production schedules, delivery plans, installation dates, and post-event dismantling or maintenance requirements.</p></li><li><p>Ensure all projects are completed on time, within budget, and according to approved brand guidelines and execution standards.</p></li><li><p>Oversee design adaptation, material production, store readiness, furniture installation, event setup, merchandising, and final handover.</p></li><li><p>Monitor supplier and contractor performance, resolve execution challenges, and ensure high-quality delivery across all touchpoints.</p></li><li><p>Support post-event follow-up, dismantling, maintenance, reporting, and lessons learned to improve future project execution.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Skills:</strong></p><ul><li><p>Bachelor’s Degree in Business Administration, Engineering, Operations Management, or a related field.</p></li><li><p>Minimum 5 years of relevant experience in retail project execution, preferably within fragrance, beauty, luxury or distribution environments.</p></li><li><p>Sound understanding of the chain related to fixed and temporary furniture builds.</p></li><li><p>Ability to understand launch concepts and adapt them to real-life locations.</p></li><li><p>Strong understanding and knowledge of BOQ to control and manage project scope, timelines, budget cost, quantities, and value for materials, labor, equipment, and related requirements.</p></li><li><p>Knowledge of local regulatory requirements and ability to liaise and obtain permissions and approvals from Civil Defence, Fire &amp; Alarm, CCTV, Municipality, and other relevant authorities.</p></li><li><p>Excellent communication skills in English; Arabic and/or French is a plus.</p></li><li><p>Excellent ability to plan and execute projects on time and find solutions where required.</p></li><li><p>Very organized, detail-oriented, and solution-driven.</p></li><li><p>Strong negotiation skills to procure quality materials from vendors.</p></li><li><p>Ability to source, identify, and perform quality checks for standard materials required for project execution.</p><br></li></ul><p><strong>Preferred Experience:</strong></p><ul><li><p>Previous experience handling podiums, animations, pop-ups, in-store events, PR events, or CAPEX furniture installations.</p></li><li><p>Exposure to fragrance, beauty, luxury retail, or regional distribution businesses across the GCC or Middle East.</p></li><li><p>Experience coordinating with malls, retailers, brand principals, contractors, and production suppliers.</p></li></ul><br><p></p></section>

Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.

Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.

Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.

Kinetic is in partnership with a leading pharmaceuticsal company, who's looking to hire a Finance & Operations Manager to join their team in Dubai and oversee finance and operational activities across the MENA region.<br>Responsibilities:Oversee and manage finance and operational activities across the MENA region, ensuring smooth day-to-day business operations. Prepare budgets, forecasts, financial reports, and monitor company performance while ensuring compliance with internal policies and local regulations. Coordinate with external partners, including accounting firms, logistics providers, distributors, and other service providers to support business operations. Support commercial activities by overseeing order processing, supply chain coordination, and operational planning across multiple MENA markets. Collaborate with cross-functional teams, including Finance, Commercial, Supply Chain, and HR, to support regional business objectives.<br>Requirements:Minimum 5 years of experience in a similar Finance & Operations role within the pharmaceutical industry. Fluent in English and Arabic is a must. French is a plus. Experience managing finance, budgeting, reporting, and operational processes. Knowledge of logistics, supply chain, HR administration, and local commercial and trade procedures.

We are seeking an experienced Restaurant Manager to oversee the full operational management of a locally owned premium bakery café concept based in Dubai. The business is currently operating in Dubai Design District and is expanding with a second outlet opening soon. This role requires a hands-on leader who can manage end-to-end operations while ensuring excellence across service, product quality, and customer experience.<br>Key Responsibilities:<br>Oversee daily Front of House and Back of House operations Lead, train, and develop the café team to ensure high performance standards Ensure strong customer service and consistent guest experience Manage operational budgets, cost control, and financial performance Support marketing initiatives and brand execution in-store Implement SOPs and maintain operational efficiency across outlets Drive consistency, quality, and service standards across locations<br>Requirements:<br>Proven experience in café, bakery, or premium casual dining operations Strong leadership and team management skills Solid understanding of financial and operational controls Experience managing both FOH and BOH functions Hands-on, structured, and detail-oriented approach Strong customer service mindset and brand awareness

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Summary:<br>BK Gulf LLC is looking to recruit Operations Manager - CSA, who will be responsible for overseeing and managing the day-to-day operations of our Data Center &amp; MEP projects related to civil, structural, and architectural works.<br>Job Responsibility:<br>- Coordinate and manage all aspects of CSA operations, including planning, scheduling, budgeting, and resource allocation.<br>- Ensure compliance with industry standards, regulations, and safety protocols.<br>- Supervise a team of engineers, supervisors, and technicians to ensure smooth project execution.<br>- Review project designs, drawings, and specifications to ensure accuracy and feasibility.<br>- Monitor project progress, budget, and quality to ensure timely completion within scope.<br>- Collaborate with clients, contractors, and vendors to address project requirements and concerns.<br>Candidate Requirements:<br>- UAE/MOFA attested Bachelor's degree in Civil Engineering, Architecture, or related field; Master's degree is a plus.<br>- Proven experience in managing CSA operations in the construction industry.<br>- Strong knowledge of construction methods, materials, and techniques.<br>- Excellent leadership and communication skills.<br>- Ability to work under pressure and meet tight deadlines.<br>- Certification in project management is preferred.</p><br><br><br><p>1. Strong leadership and management skills<br>2. Excellent communication and interpersonal abilities<br>3. In-depth knowledge of civil, structural, and architectural engineering principles<br>4. Proficiency in project management tools and software<br>5. Ability to analyze complex data and make informed decisions<br>6. Experience in budgeting, cost control, and resource allocation<br>7. Strong problem-solving and decision-making skills<br>8. Knowledge of construction regulations and safety standards<br>9. Ability to coordinate and collaborate with cross-functional teams<br>10. Strong organizational skills and attention to detail</p><br><br> </div>

Company Description Neverest Romania is an active lifestyle organization centered on endurance and outdoor sports, including running, hiking, climbing, padel, triathlon, and more. The company offers a dynamic environment for people who enjoy pushing their limits and engaging in challenging physical activities. Team members work closely with enthusiasts and athletes, supporting events, facilities, and experiences designed for performance and personal growth. Joining Neverest Romania means being part of a culture that values resilience, teamwork, and continuous improvement.<br>Role Description The Facilities Manager is a full-time, hybrid role based in Sharjah, with some flexibility to work from home. This role oversees the day-to-day operation, safety, and maintenance of sports and office facilities, ensuring that all spaces are clean, functional, and compliant with relevant regulations. Key responsibilities include coordinating maintenance and repairs, managing vendor relationships, supervising facility staff and contractors, and overseeing inventory of equipment and supplies. The Facilities Manager will monitor budgets, support event setup and logistics, implement health and safety procedures, and propose improvements to enhance the experience of visitors and employees. Collaboration with operations, events, and management teams is essential to align facility management with Neverest Romania’s performance-driven environment.<br>Qualifications<br> Strong facilities management skills, including planning, coordination of maintenance, and oversight of building systems. Experience managing vendor and contractor relationships, including negotiating service agreements and monitoring performance. Knowledge of health, safety, and regulatory compliance, preferably within sports, recreation, or hospitality environments. Proficient in using office software and facility management tools for scheduling, reporting, and tracking maintenance activities. Excellent organizational and time-management abilities, with attention to detail and a proactive approach to problem-solving. Strong interpersonal and communication skills to collaborate with cross-functional teams and guide on-site staff. Previous experience in facilities management or operations; experience with sports or event venues is an advantage. Relevant education such as a diploma or degree in facilities management, engineering, operations, or a related field is preferred. Ability to work on-site in Sharjah in a hybrid arrangement and adapt to a dynamic, physically active environment.

Company Description Neverest Romania is an active lifestyle organization centered on endurance and outdoor sports, including running, hiking, climbing, padel, triathlon, and more. The company offers a dynamic environment for people who enjoy pushing their limits and engaging in challenging physical activities. Team members work closely with enthusiasts and athletes, supporting events, facilities, and experiences designed for performance and personal growth. Joining Neverest Romania means being part of a culture that values resilience, teamwork, and continuous improvement.<br>Role Description The Facilities Manager is a full-time, hybrid role based in Sharjah, with some flexibility to work from home. This role oversees the day-to-day operation, safety, and maintenance of sports and office facilities, ensuring that all spaces are clean, functional, and compliant with relevant regulations. Key responsibilities include coordinating maintenance and repairs, managing vendor relationships, supervising facility staff and contractors, and overseeing inventory of equipment and supplies. The Facilities Manager will monitor budgets, support event setup and logistics, implement health and safety procedures, and propose improvements to enhance the experience of visitors and employees. Collaboration with operations, events, and management teams is essential to align facility management with Neverest Romania’s performance-driven environment.<br>Qualifications<br> Strong facilities management skills, including planning, coordination of maintenance, and oversight of building systems. Experience managing vendor and contractor relationships, including negotiating service agreements and monitoring performance. Knowledge of health, safety, and regulatory compliance, preferably within sports, recreation, or hospitality environments. Proficient in using office software and facility management tools for scheduling, reporting, and tracking maintenance activities. Excellent organizational and time-management abilities, with attention to detail and a proactive approach to problem-solving. Strong interpersonal and communication skills to collaborate with cross-functional teams and guide on-site staff. Previous experience in facilities management or operations; experience with sports or event venues is an advantage. Relevant education such as a diploma or degree in facilities management, engineering, operations, or a related field is preferred. Ability to work on-site in Sharjah in a hybrid arrangement and adapt to a dynamic, physically active environment.

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 112 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.<br>We are currently seeking an experienced Assistant Reception Manager to oversee the front-of-house reception and reservations operations for our award-winning lifestyle dining concepts, SUSHISAMBA and Signor Sassi. Both venues are renowned for delivering exceptional dining experiences, vibrant atmospheres, and world-class hospitality to an international clientele.<br>Key Responsibilities Support the Reception Manager in leading the Reception, Hostess and Reservations team, ensuring exceptional guest experiences and service standards. Oversee daily reservations, table allocation, waitlists and seating strategy to maximize covers and support revenue performance. Build strong relationships with VIP guests and regular clientele, ensuring preferences and special requests are handled professionally. Work closely with Restaurant Management and Operations to ensure smooth service flow, particularly during peak periods. Handle guest feedback and complaints, ensuring effective service recovery and guest satisfaction. Coach and develop the reception team while maintaining high standards of grooming, presentation and performance. Assist with team schedules, shift allocation, reservation reports and guest database management. <br>Ideal Candidate Minimum 2–3 years' experience in luxury restaurants, fine dining or premium lifestyle concepts, ideally as an Assistant Reception Manager, Head Hostess or Reception Supervisor. Strong knowledge of Seven Rooms or similar reservation systems, including table management and guest profiling. Proven experience in high-volume operations, VIP guest management and leading multicultural teams. Excellent communication, organization and service recovery skills, with strong commercial awareness. Positive, energetic and highly guest-focused with excellent grooming and presentation standards. Fluent in English; Italian, Russian, French, Spanish or other languages are an advantage.

Role Summary The HR & Office Manager is responsible for the overall governance, compliance, and operational oversight of Human Resources and Workplace Operations across the group. The role oversees recruitment governance, employee lifecycle management, payroll coordination, performance administration, regulatory compliance, workplace infrastructure, vendor management, facilities budgeting, safety standards, and business continuity. The HR & Office Manager holds full accountability for compliance with UAE labor laws, Emiratisation, GPSSA, NAFIS, and all employee- and owner-related permits and licenses. Execution may be delegated to the HR & Recruitment Executive and Office Administrator; however, final oversight and compliance responsibility remain with the HR & Office Manager.<br>Key Responsibilities <br>A. Human Resources Governance & Operations Oversee recruitment, onboarding, employee lifecycle management, performance administration, payroll coordination, and HR documentation. Ensure employment contracts, disciplinary processes, employee records, and HR systems remain accurate, compliant, and audit-ready. Supervise visa processing, government documentation, and employee compliance throughout the employment lifecycle. Maintain confidentiality and ensure compliance with company policies and UAE labour regulations. B. Emiratisation & Regulatory Compliance Oversee compliance with Emiratisation, MOHRE, GPSSA, NAFIS, and other applicable employment regulations. Ensure all employee-related regulatory documentation, registrations, and compliance requirements are maintained and audit-ready. C. Employee & Corporate Compliance Oversee employee permits, insurance, licences, and regulatory documentation, while ensuring company owners' required permits remain valid and compliant. Monitor regulatory changes and ensure timely implementation across the business. D. Office & Workplace Operations Oversee workplace operations, facilities, vendor management, office budgets, infrastructure, asset management, and business continuity planning. Ensure workplace safety, emergency preparedness, and operational compliance are maintained. Lead workplace improvement initiatives to enhance efficiency and employee experience. E. Training & Team Leadership Develop and oversee training, onboarding, and employee development initiatives. Set objectives, monitor performance, and provide leadership to the HR & Office Operations team.<br>Skills & Qualifications<br>Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum 6 years of HR experience, including 2 years in a managerial role. Strong knowledge of UAE Labour Law, MOHRE, Emiratisation, GPSSA, and NAFIS requirements. Experience overseeing the full employee lifecycle, HR operations, compliance, payroll coordination, and recruitment. Strong leadership, organisational, and decision-making skills with the ability to manage multiple priorities. Excellent communication skills, high attention to detail, and the ability to handle confidential information with discretion. Proficiency in Microsoft Office and HRIS systems (KEKA or similar is an advantage).

<p>This role will support the financial accounting activities for multiple legal entities across the EMEA region, ensuring accurate reporting, compliance, and strong internal controls. Based in Dubai, the Associate Accounting Manager will play a key part in month-end closing, tax compliance, financial analysis, and office administration oversight. Client Details Our client is a global provider of products and solutions within the hospitality and services sector, supplying customers across international markets. The organisation operates in a fast-paced, commercially driven environment and is part of a larger multinational group known for strong operational standards and continuous growth. Description · Manage month end close activities including accruals, payroll entries, journals and provisions · Oversee entity close processes across local accounting systems and US reporting platforms · Maintain the nominal ledger and prepare accurate balance sheet reconciliations · Monitor daily sales performance and maintain associated reporting and master data · Lead margin analysis on a weekly basis and support forecast submissions · Deliver variance analysis with clear management commentary · Review, reconcile and resolve intercompany balances for all assigned entities · Manage royalty and rebate accrual processes · Update exchange rates and monitor exposure to foreign currency risk · Act as the key point of contact for external auditors in the UAE and UK · Ensure compliance with internal controls and segregation of duties requirements · Prepare and submit UAE VAT returns and assist with other indirect tax requirements · Coordinate UAE corporate tax filings, documentation and compliance with ESR regulations · Support annual budgeting and ongoing forecasting cycles · Build financial models that support strategic and operational decision making · Identify and implement improvements to processes, systems and automation · Partner with commercial and operational teams by providing financial insight and support · Oversee HR administrative processes including onboarding documentation and compliance · Manage Dubai office administrative functions including vendor coordination and utilities Job Offer · Opportunity to work with a global organisation with strong market presence · Exposure to regional and international financial operations · Dynamic environment with opportunities to contribute to process improvements · Cross functional collaboration across finance, sales and operations · A role that blends operational responsibility with strategic financial input · Stable environment with long-term career development opportunities.</p><p>· Degree in Accounting, Finance or Business · Professional accounting board membership preferred · Minimum of 5 years' experience in an accounting environment · At least 2 years' experience handling office administration responsibilities · Advanced proficiency in Microsoft Excel and strong capability in other MS Office tools · Experience with ERP or BI systems is an advantage · Ability to work independently in a fast paced, multitasking environment · Excellent communication skills and strong attention to detail · Candidates must be based in the UAE</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>GEMS Winchester Private School Fujairah is seeking an experienced and proactive <strong>Assistant Manager – School Facilities </strong>to support the smooth and efficient management of school facilities, administration, health &amp; safety, transportation, and support services. The successful candidate will work closely with the School Operations Manager to ensure a safe, compliant, and well-maintained learning environment for students and staff.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> 787 </div> </div>

Role Description The Process Engineering Manager is a part-time, on-site role based in Dubai, responsible for designing, implementing, and optimizing operational processes across Hamah Capital’s investment, fund operations, brokerage, and advisory activities. On a day-to-day basis, this role analyzes existing workflows, maps end-to-end processes, identifies bottlenecks, and collaborates with stakeholders to define improvements that enhance efficiency, quality, and control. The Process Engineering Manager will develop and maintain process documentation, standard operating procedures, and performance metrics, ensuring alignment with regulatory and internal compliance requirements. This role will also lead process improvement initiatives, support change management, coordinate with cross-functional teams, and provide regular reporting on process performance and optimization outcomes. Qualifications Strong foundation in process disciplines, including Process Engineering and Process Design, with the ability to translate business needs into practical workflows. Demonstrated experience in Business Process Improvement and Process Optimization, focusing on efficiency, quality, and risk reduction in financial or related environments. Knowledge of Process Control principles and methods, including defining KPIs, monitoring performance, and implementing corrective actions. Experience working with cross-functional teams (e.g., operations, compliance, risk, technology) to implement process changes and manage stakeholder expectations. Proven analytical and problem-solving skills, with proficiency in process mapping, data analysis, and documentation tools. Background in financial services, investment management, or securities operations is highly desirable. Bachelor’s degree in Engineering, Industrial Engineering, Operations Management, Business, or a related field; an advanced degree or professional certifications (e.g., Lean, Six Sigma, PMP) are a plus. Strong communication and presentation skills, with the ability to explain complex processes clearly to technical and non-technical audiences. Ability to work on-site in Dubai, manage part-time responsibilities effectively, and prioritize multiple initiatives with minimal supervision.

Position<br><br>Job Description<br><br>The Deputy Department Manager for Jewelry & Watches will assist the Department Manager in overseeing the operations of the Jewelry & Watches Department. This role involves supporting the Management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Deputy Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with stakeholders.<br><br>Job responsibilities<br><br>Key Responsibilities<br><br>Operational Support:Assist in overseeing daily operations of the Jewelry & Watches Department. Ensure adherence to established procedures for ordering and transferring stock. Participate in setting up and optimizing stock level usage. Follow up with area managers to ensure optimal stock levels. Participate in the development of purchase plans. Sales and Targets:Monitor daily sales and compare against monthly and yearly targets. Support the Department Manager in taking necessary actions to achieve sales goals. Assist in follow-up on sales performance and provide regular updates to the Department Manager. Attend managers’ meetings to review shop performance and provide feedback to the Department Manager. Events Management:Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events…etc) Customer Service:Ensure the highest level of customer service is provided by the team. Address customer needs and resolve issues to exceed their expectations. Team Management:Assist in managing, engaging, and guiding the team. Support the Department Manager in setting objectives and budgets for team members. Provide coaching and training to team members to enhance their performance. Conduct regular one-on-one meetings and mentoring sessions with team members. Supplier and Partner Relations:Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities. Maintain smooth relationships with suppliers and business partners to implement partnerships. CRM Activities:Follow up on CRM activities to ensure 100% contactability and Dior Know compliance. Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team’s individual OTO’s targets are being respected and followed up on

<p>The Store Manager is responsible for leading all store operations, ensuring outstanding customer service, achieving sales targets, managing inventory, supervising staff, and maintaining operational excellence. The role is focused on driving business growth, maximizing profitability, and creating a positive shopping experience.<br /> please send your updated CV via email : hr.anikaglobal@gmail.com<br /> or WhatsApp/0582297907</p>

<p>The Store Manager is responsible for leading all store operations, ensuring outstanding customer service, achieving sales targets, managing inventory, supervising staff, and maintaining operational excellence. The role is focused on driving business growth, maximizing profitability, and creating a positive shopping experience.<br /> please send your updated CV via email : hr.anikaglobal@gmail.com<br /> or WhatsApp/0582297907</p>

<p>We are seeking an experienced and results-driven Store Manager to lead our retail operations and ensure the highest standards of customer service, sales performance, and operational excellence. The ideal candidate will be responsible for managing daily store activities, leading and developing the team, maintaining inventory accuracy, and achieving business objectives while creating an exceptional customer experience.</p>

<p>We are seeking an experienced and results-driven Store Manager to lead our retail operations and ensure the highest standards of customer service, sales performance, and operational excellence. The ideal candidate will be responsible for managing daily store activities, leading and developing the team, maintaining inventory accuracy, and achieving business objectives while creating an exceptional customer experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>