Operation Manager Jobs in UAE
20977 Jobs Found
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<span><br>Miral Destinations</span> </div>
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<p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>To lead the development, evaluation, and implementation of Corporate Credit Policies and Programs while managing the end</span></span><span><span>‑</span></span><span><span>to</span></span><span><span>‑</span></span><span><span>end credit lifecycle across assigned Corporate Banking portfolio(s). The role is responsible for structuring complex credit facilities through direct engagement with Corporate Banking clients and relationship teams within one designated sector or a portfolio of multiple industry sectors, as assigned from time to time based on business requirements and portfolio composition. The incumbent is expected to possess the requisite cross</span></span><span><span>‑</span></span><span><span>sector credit expertise to independently assess and manage credit exposures across single or multiple industries, ensuring strong risk governance, effective portfolio oversight, and seamless stakeholder management across Business, Legal, Compliance, Audit, Operations, and other internal and external partners, in line with the Bank’s risk appetite and regulatory expectations.</span></span></p><br><ul><li><p><span><span>Lead the end‑to‑end credit lifecycle for Corporate Banking portfolios across assigned sector(s), including underwriting, approval, monitoring, and remediation of credit exposures. </span></span></p><br></li><li><p><span><span>Drive the development and implementation of corporate lending frameworks, including formulation and maintenance of sector‑agnostic credit policies, procedures, and underwriting standards applicable across single or multiple industry verticals. </span></span></p><br></li><li><p><span><span>Partner with Corporate Banking business teams to structure optimal credit solutions for clients operating within the incumbents in line with the Bank’s risk appetite. </span></span></p><br></li><li><p><span><span>Provide credit advisory to Relationship Managers on transaction structuring considering sector‑specific risk dynamics, financial profiles, collateral structures, regulatory considerations, and prevailing market conditions. </span></span></p><br></li><li><p><span><span>Evaluate and approve complex credit proposals including bilateral, syndicated, structured, and project‑linked facilities across the designated sector portfolio under coverage. </span></span></p><br></li><li><p><span><span>Oversee portfolio‑level risks arising from sectoral concentrations and guide appropriate risk mitigation strategies. </span></span></p><br></li><li><p><span><span>Ensure effective stakeholder management across Business, Legal, Compliance, Audit, Finance, and Operations for seamless implementation and monitoring of credit facilities. </span></span></p><br></li><li><p><span><span>Maintain and enhance Corporate Credit Policy Manuals and undertake credit due diligence for new product or sector‑specific initiatives as applicable. </span></span></p><br></li><li><p><span><span>Support Corporate Banking business growth by facilitating timely and compliant setup of credit facilities </span></span></p><br></li><li><p><span><span>Monitor portfolio quality and ensure adherence to approved credit terms, internal risk policies, and regulatory expectations </span></span></p><br></li><li><p><span><span>Accountable for overall credit risk oversight, sectoral exposure management, and performance of the assigned Corporate Banking lending portfolio.</span></span></p><br></li></ul><p><span><span><strong>Key Result Areas</strong></span></span></p><br><p><span><span><strong>Strategic Contribution</strong></span></span></p><br><ul><li><span><span>Translate the Bank’s Risk and Corporate Banking strategy into a comprehensive Corporate Credit framework aligned with portfolio growth objectives and defined risk appetite across assigned sector(s).</span></span></li><li><span><span>Drive the strategic direction of the corporate lending portfolio within the incumbent’s <strong>designated industry vertical or combination of sectors</strong> </span></span></li><li><span><span>Enable sustainable business growth by supporting structured and sector‑appropriate credit solutions tailored to evolving client financing needs across assigned corporate segments.</span></span></li><li><span><span>Provide strategic oversight on sector‑specific credit exposures ensuring alignment with portfolio diversification objectives and concentration limits.</span></span></li><li><span><span>Lead and support Corporate Credit initiatives including portfolio monitoring enhancements, sector risk frameworks, underwriting governance, and policy digitization programs.</span></span></li><li><span><span>Drive continuous improvement in underwriting standards, credit evaluation methodologies, portfolio monitoring tools, and sector‑based risk assessment frameworks.</span></span></li></ul><p><span><span><strong>Credit Policy & Governance</strong></span></span></p><br><ul><li><span><span>Formulate, maintain, and seek approval for Corporate Credit Policies and Programs to facilitate business growth while ensuring effective portfolio risk management across assigned sector coverage.</span></span></li><li><span><span>Actively collaborate with Corporate Banking Business teams in the preparation, review, and modification of credit policies based on:</span></span><ul><li><span><span>Evolving sectoral dynamics</span></span></li><li><span><span>Macroeconomic developments</span></span></li><li><span><span>Portfolio performance trends</span></span></li><li><span><span>Emerging industry‑specific risks</span></span></li></ul></li><li><span><span>Participate in internal focus groups for periodic review and enhancement of credit policies, underwriting standards, and procedural frameworks.</span></span></li><li><span><span>Ensure Corporate Credit Manuals and sector‑specific underwriting standards are periodically reviewed and updated in line with regulatory developments and internal portfolio performance indicators.</span></span></li></ul><p><span><span><strong>Portfolio Oversight & Risk Management</strong></span></span></p><br><ul><li><span><span>Accountable for the overall quality, performance, and sustainability of the Corporate Credit portfolio within the <strong>assigned sector or multi‑sector coverage</strong>.</span></span></li><li><span><span>Ensure maintenance of portfolio quality as measured by percentage of classified outstandings and resultant loan loss provisions, thereby minimizing adverse impact on Group profitability.</span></span></li><li><span><span>Minimize migration of credit exposures across internal risk grades through proactive portfolio surveillance and timely intervention.</span></span></li><li><span><span>Implement and enhance early warning detection frameworks to proactively identify emerging credit risks and ensure timely corrective action to minimize potential loan losses.</span></span></li><li><span><span>Ensure adherence to approved risk appetite across:</span></span><ul><li><span><span>Single obligor and group exposures</span></span></li><li><span><span>Sector concentrations</span></span></li><li><span><span>Country risk exposures</span></span></li><li><span><span> Product‑level limits</span></span></li></ul></li><li><span><span>Ensure robust portfolio monitoring through:</span></span><ul><li><span><span>Periodic portfolio reviews</span></span></li><li><span><span>Stress testing and scenario analysis</span></span></li><li><span><span>Risk rating migration tracking</span></span></li><li><span><span>Remedial action planning</span></span></li></ul></li></ul><p><span><span><strong>Credit Underwriting Governance</strong></span></span></p><br><ul><li><span><span>Provide oversight on underwriting standards and credit decisioning across all corporate lending propositions within assigned sector(s).</span></span></li><li><span><span>Evaluate and process credit proposals across bilateral, syndicated, structured, and project‑related lending facilities.</span></span></li><li><span><span>Ensure high quality of credit appraisals to minimize percentage of proposals returned or rejected by Credit Committees.</span></span></li><li><span><span>Maintain targeted turnaround time for credit processing in line with approved service level agreements.</span></span></li><li><span><span>Monitor volume of credit proposals processed to ensure adequate support to business origination without compromising underwriting standards.</span></span></li></ul><p><span><span><strong>Business Engagement & Market Awareness</strong></span></span></p><br><ul><li><span><span>Partner with Relationship Managers and Team Leaders to structure optimal financing solutions aligned to sector‑specific client requirements.</span></span></li><li><span><span>Accompany Marketing Managers / Relationship Teams on client calls, where necessary, both domestic and international, to maintain awareness of prevailing market conditions and sectoral developments.</span></span></li><li><span><span>Provide credit advisory support on transaction structuring considering financial profile, collateral adequacy, industry outlook, and regulatory considerations.</span></span></li></ul><p><span><span><strong>Committee Participation & Governance</strong></span></span></p><br><ul><li><span><span>Attend Credit Committee meetings as a regular member and provide sector‑specific credit insights to facilitate informed credit decisions.</span></span></li><li><span><span>Ensure proposals submitted for approval meet internal underwriting, documentation, and governance standards.</span></span></li><li><span><span>Contribute to discussions on sectoral portfolio performance, emerging risks, and credit risk mitigation strategies.</span></span></li></ul><span><span>Knowledge, Skills, and Experience</span></span><ul><li><span><span>MBA, CA, CFA, FRM, or equivalent postgraduate qualification in Finance, Banking, or Risk Management preferred.</span></span></li><li><span><span>Minimum 15-20 years of relevant banking experience with significant exposure to Corporate Credit Risk Management across diversified industry sectors with at least 5-7 years of managerial experience is preferred.</span></span></li><li><span><span>Expert knowledge of Corporate Banking lending products including bilateral, syndicated, structured, and project finance facilities.</span></span></li><li><span><span>Strong understanding of sector‑specific credit risk dynamics, financial analysis, and industry‑level business models across single or multiple assigned sectors.</span></span></li><li><span><span>Sound knowledge of regulatory frameworks, credit risk governance standards, and legal enforceability considerations impacting corporate lending transactions.</span></span></li><li><span><span>In‑depth expertise in collateral evaluation, security perfection, and associated legal frameworks across various asset classes.</span></span></li><li><span><span>Strong credit structuring skills with demonstrated ability to exercise sound judgment in evaluating complex and bespoke corporate financing solutions.</span></span></li><li><span><span>Excellent analytical capabilities encompassing qualitative, quantitative, and strategic assessment of credit proposals and portfolio risk trends.</span></span></li><li><span><span>Ability to work independently while managing multiple sector portfolios and competing priorities in a deadline‑driven environment.</span></span></li><li><span><span>Strong interpersonal, communication, and presentation skills for effective engagement with senior stakeholders and Credit Committees.</span></span></li><li><span><span>High proficiency in problem‑solving and credit decision‑making within delegated authority framework.</span></span></li><li><span><span>Demonstrated leadership capability to mentor underwriting teams and foster a strong institutional credit culture.</span></span></li><li><span><span>Proven underwriting expertise across multiple industry sectors and geographic markets.</span></span></li></ul><br> </div>
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<span><br>Miral Experiences</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sample</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Sample</p><p></p></section>
<ol><li><p>Develop and maintain strong relationships with clients and investors.</p></li><li><p>Handle sales enquiries and convert leads into successful property transactions.</p></li><li><p>Present and promote the developer’s real estate projects.</p></li><li><p>Understand client requirements and recommend suitable properties.</p></li><li><p>Follow up with prospective clients and maintain an active sales pipeline.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li><li><p>Coordinate with internal teams to ensure a smooth customer experience.</p></li><li><p>Maintain accurate records of client interactions and sales activities</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Minimum <strong>1 year of UAE real estate Developer sales experience</strong> </p></li><li><p>Experience with a <strong>UAE-based real estate developer is preferred</strong>.</p></li><li><p>Strong sales, negotiation and customer relationship skills.</p></li><li><p>Excellent communication and interpersonal abilities.</p></li><li><p>Presentable, confident and target-oriented.</p></li><li><p><strong>Female candidates preferred.</strong></p></li><li><p>Proficiency in any of the following languages is highly preferred:</p><ul><li><p><strong>Chinese</strong></p></li><li><p><strong>Malayalam</strong></p></li><li><p><strong>Kurdish</strong></p></li><li><p><strong>Italian</strong></p><br></li></ul></li></ol><p><strong>What We Offer</strong></p><br><ul><li><p>Competitive salary and attractive commission structure.</p></li><li><p>Opportunity to work with an established UAE real estate developer.</p></li><li><p>Career growth and development opportunities.</p></li><li><p>Supportive and professional working environment.</p><br></li></ul><br>
<ul><li><p>Develop and execute market development strategies for Core Lab, Specialty Diagnostics, and POCT portfolios.</p></li><li><p>Identify new customers, projects, and business opportunities across hospitals, laboratories, clinics, and healthcare networks.</p></li><li><p>Build relationships with laboratory directors, clinicians, procurement teams, and key decision-makers.</p></li><li><p>Support new product launches, market access, and commercialization activities.</p></li><li><p>Conduct market analysis, competitive intelligence, and identify portfolio expansion opportunities.</p></li><li><p>Work closely with Sales, Applications, and Service teams to convert opportunities into successful implementations.</p></li><li><p>Develop strategic partnerships with suppliers.</p></li><li><p>Prepare business cases, sales forecasts, and market intelligence reports.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education and Certification</strong></p><ul><li><p>Bachelor’s degree in Medical Laboratory Science, , Pharmacy, or a related healthcare field.</p></li><li><p>5+ years of experience in IVD diagnostics or medical devices.</p></li></ul><br><p><strong>Knowledge and Skills</strong></p><ul><li><p>Strong commercial, presentation, and stakeholder management skills.</p></li><li><p>Experience in Core Laboratory, Specialty Diagnostics, or POCT is preferred.</p></li></ul></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> BDM or BDE with shipping & logistic background (NVOCC department & Fright Forwarding department)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 4 years of Experience in UAE with shipping & logistic background (NVOCC department & Fright Forwarding department)</p><p></p></section>
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<p><strong>Job description:</strong></p><p>Key Responsibilities</p><ul><li><p>Develop and execute digital marketing strategies to generate qualified B2B leads for the company's services.</p></li><li><p>Plan, manage, and optimize campaigns across Google Ads, Meta Ads, LinkedIn, email marketing, and other digital platforms.</p></li><li><p>Improve the company's online presence through SEO, website optimization, content marketing, and social media activities.</p></li><li><p>Track campaign performance, analyze marketing data, and provide regular reports with recommendations to improve ROI.</p></li><li><p>Coordinate with external agencies, designers, and content creators whenever required.</p></li><li><p>Create marketing materials, promotional campaigns, and brand awareness initiatives aligned with business objectives.</p></li><li><p>Conduct market and competitor research to identify new business opportunities and improve marketing effectiveness.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Desired Profile & Experience</p><ul><li><p>Bachelor's degree</p></li><li><p>Minimum 3 years of experience in digital marketing, preferably within professional services, accounting, consulting, or B2B industries.</p></li><li><p>Strong hands-on experience with Google Ads, Meta Ads, LinkedIn Marketing, SEO, Google Analytics, and marketing automation tools.</p></li><li><p>Proven track record of generating qualified leads through digital marketing campaigns.</p></li><li><p>Excellent communication, analytical, and project management skills with the ability to work independently.</p></li></ul><p>Work Location: In person</p>
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<p>Location: Dubai Type: Permanent Salary: Not Specified</p> </div>
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<p>Location: Dubai Type: Permanent Salary: Not Specified</p> </div>
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<p>Location: Dubai Type: Permanent Salary: Not Specified</p> </div>
Our client is one of the leading regional banks, looking for a Managing Director Group Credit to lead credit strategy and risk management. This high-impact role is central to shaping the bank’s credit policies, driving portfolio growth, and maintaining a strong risk framework across diverse lending operations.<br>Key Responsibilities:<br>Develop and execute the bank’s overall credit strategy in alignment with business objectives. Lead a global team, building a high-performance, risk-aware culture. Oversee all aspects of credit risk management, including underwriting standards, portfolio quality, and credit review processes. Implement advanced credit analytics and risk assessment models to enhance decision-making. Partner with business units to design credit products that drive responsible growth across retail, SME, and corporate segments. Collaborate closely with regulatory bodies to ensure compliance with all credit-related regulations and policies. Report to the executive committee and Board on credit risk exposure and portfolio performance.<br>Key Requirements:<br>Proven experience in credit leadership within the banking sector, with deep familiarity with Central and Eastern European markets. Strong corporate/ wholesale banking experience. Bachelor's degree in Finance, Economics, or a related field. Minimum of 15-20 years of experience in the credit function, including at least 10 years in a senior leadership capacity within a leading bank. Strong expertise in credit risk management, regulatory frameworks, and portfolio strategy. Excellent analytical, leadership, and stakeholder management skills. Track record of building and scaling credit operations in complex environments.<br>If interested, please apply to this advertisement directly or send your CV to anam.fatima@madisonpearl.com.<br><br>*Only shortlisted candidates will be contacted*
Who We Are Is What We Do.<br><br>Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.<br><br>Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.<br><br>Why should you be part of our success story?<br><br>As the fastest-growing Software as a Service (Saa S) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.<br><br>Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.<br><br>Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.<br><br>About The Role<br><br>You are the ultimate problem-solver at the heart of our Payroll teams. Sitting at the intersection of product, engineering, operations, and Go-To-Market (GTM), you own the end-to-end operational lifecycle across some of our most critical product teams<br><br>This is an owner role that demands resourcefulness, the ability to juggle competing demands, and the discipline to know the difference between moving paperwork and actually solving problems. You will take total accountability for complex challenges, driving them from initial friction to final resolution. Operating autonomously across global time zones, you are the crucial connective tissue that ensures what our customers need is exactly what our engineers build.<br><br>If you thrive in high-velocity environments, love distilling chaos into clarity, and have a relentless bias for action, this is the role for you.<br><br>What You'll Do<br><br>Own the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers. You uncover what truly matters, validate the "why," and drive the prioritization of impactful solutions. Orchestrate global execution: You are the critical connector between distributed Product, Engineering, and GTM teams. When PMs and engineers are in different time zones, you step in to scope work, answer questions, unblock decisions, and maintain momentum. You also ensure GTM teams are fully equipped to launch, sell, and support what ships. Be the ultimate problem-solver: When a process breaks or a product stalls, you don't just hand it off and disappear. You dig deep to uncover the root cause - whether it’s a product gap, a documentation issue, or a systemic limitation - and you own the solution from discovery to implementation. Navigate and simplify complexity: You will manage competing demands coming from all directions. You excel at taking that volume, structuring the details, prioritizing ruthlessly, and taking decisive action. You don't wait for permission to move; you make informed calls and drive progress.<br><br>What We're Looking For<br><br>4+ years of experience in fast-paced, high-scale environments (Series A/B/C startups or equivalent-pace tech organizations), with a proven track record of moving quickly and juggling competing priorities. End-to-end ownership mentality: You have successfully operated in the space between product and ops. You can translate the distinct languages and priorities of different teams, and you know how to separate true product signals from operational noise. Relentless resourcefulness: When you hit a roadblock, you find a way around it. You are highly comfortable context-switching between a customer escalation, an engineering sync, and deep-dive data analysis. Autonomous decision-making: You are a natural problem-solver who can dig into complex issues, form a strong point of view, and make the right calls. You know exactly what is yours to decide and what requires escalation. Data-driven approach: You possess a strong analytical foundation. You can pull your own data, extract meaningful insights, and use them to drive product enhancements and prioritization. You are highly comfortable with spreadsheets, dashboards, and core operational analytics. Precision communication: You write and speak with clarity and impact. You easily adapt your communication style depending on whether you are talking to engineers, PMs, customers, or leadership. Sharp product sense: You deeply understand how software is built and shipped. While you don't need to be a PM, you understand what is technically possible, how to accurately answer scoping questions, and how to spot when an initiative is off-track.<br><br>Total Rewards<br><br>Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.<br><br>Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it.<br><br>Some things you'll enjoy<br><br>Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access<br><br>At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.<br><br>Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.<br><br>Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation.<br><br>As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.<br><br>This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.<br><br>For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
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<p>Location: UAE Type: Permanent Salary: Not Specified</p> </div>
Business Development Manager - Refrigeration, Shelving & Fit-Out, Airconditioning and Cold room
Sales
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<ul><li>Develop and execute the sales strategy for refrigeration equipment/solutions, coldroom and air-conditioning and fit-out projects, in line with annual revenue and margin targets.</li><li>Identify, qualify, and convert leads across supermarkets, hypermarkets, F&B chains, hotels, restaurants, cold storage/logistics operators, and commercial developers.</li><li>Build and manage relationships with consultants, MEP contractors, architects, and main contractors to secure specification and tender inclusion.</li><li>Prepare and present technical-commercial proposals, cost estimates, and BOQs for refrigeration installations and interior fit-out works.</li><li>Lead the full sales cycle: prospecting, site visits, technical scoping, quotation, negotiation, contract closure, and handover to the project/operations team.</li><li>Coordinate with design, engineering, procurement, and project teams to ensure quotes are accurate, deliverable, and competitively priced.</li><li>Monitor market trends, competitor activity, and pricing across both refrigeration and fit-out sectors to inform strategy.</li><li>Represent the company at trade exhibitions, client meetings, and industry events (e.g. Gulfood Manufacturing, The Big 5) to generate leads and brand visibility.</li><li>Maintain accurate pipeline, forecasts, and client records in the CRM; deliver regular sales performance reports to senior management.</li><li>Mentor and provide guidance to junior sales/business development staff, where applicable.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Sales & Business Development</b></p><ul><li>Proven track record in B2B sales and business development, ideally within refrigeration, HVAC/air-conditioning, MEP, or interior fit-out sectors</li><li>Demonstrated experience developing and executing sales strategies against revenue and margin targets</li><li>Strong lead generation, qualification, and conversion skills across a mixed customer base (retail, F&B, hospitality, cold storage/logistics, commercial developers)</li><li>Full sales-cycle ownership: prospecting, site visits, technical scoping, quotation, negotiation, and contract closure</li></ul><p><b>Technical & Commercial Acumen</b></p><ul><li>Working knowledge of refrigeration/coldroom systems, air-conditioning, and fit-out/construction processes</li><li>Ability to prepare technical-commercial proposals, cost estimates, and BOQs</li><li>Comfortable coordinating with design, engineering, procurement, and project/operations teams to ensure proposals are accurate and deliverable</li><li>Understanding of tender and specification processes within the construction/MEP industry</li></ul><p><b>Relationship & Stakeholder Management</b></p><ul><li>Experience building and managing relationships with consultants, MEP contractors, architects, and main contractors to secure specification and tender inclusion</li><li>Strong client relationship management and consultative selling skills</li><li>Comfortable representing the company at trade exhibitions and industry events (e.g. Gulfood Manufacturing, The Big 5)</li></ul><p><b>Commercial & Analytical</b></p><ul><li>Market and competitor analysis skills across refrigeration and fit-out sectors</li><li>CRM proficiency for pipeline management, forecasting, and reporting</li><li>Strong reporting discipline — comfortable presenting sales performance to senior management</li></ul><p><b>Leadership & Soft Skills</b></p><ul><li>Team leadership/mentoring experience, or readiness to guide junior sales/BD staff</li><li>Excellent negotiation, presentation, and communication skills</li><li>Self-driven, target-oriented, and able to manage a complex, technical sales pipeline independently</li></ul><p><b>Experience & Qualifications (typical expectations)</b></p><ul><li>Bachelor's degree in Engineering (Mechanical/MEP), Business, or related field</li><li>Min 5+ years of relevant B2B sales experience, ideally in the UAE/GCC market, with sector exposure to refrigeration, cold chain, HVAC, or fit-out/construction</li><li>Valid UAE driving licence and willingness to travel for site visits and client meetings</li></ul><p><br></p></div>
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<span><span><span>As a Telecom Engineer, you will play a critical role in maintaining, optimizing, and troubleshooting our mobile telecom network infrastructure. You will work closely with cross-functional teams to ensure the reliability, performance, and security of our network systems. Your expertise in field operations and IT troubleshooting will be essential in resolving complex technical issues and improving overall network efficiency. </span></span><br><span><span><b>Key Responsibilities:</b></span></span><br><span><span><b>Network Operations & Maintenance:</b></span></span><br></span><ul><li><span><span><span>Monitor, maintain, install and optimize mobile telecom network performance, including radio access networks (RAN), core networks, VSAT, Fiber optics and transmission systems.</span></span></span></li><li><span><span><span>Conduct routine inspections, preventive maintenance, installation, replacement and performance tuning of network equipment.</span></span></span></li><li><span><span><span>Ensure compliance with industry standards and company policies for network operations.</span></span></span></li></ul><span><span><b>Field Operations Support:</b></span></span><br><ul><li><span><span><span>Perform on-site installation, configuration, and commissioning of telecom equipment.</span></span></span></li><li><span><span><span>Troubleshoot and resolve network issues in the field, including signal interference, connectivity problems, and hardware or software malfunctions.</span></span></span></li><li><span><span><span>Collaborate with NOC, field technicians and contractors to ensure timely resolution of network outages and service disruptions.</span></span></span></li></ul><span><span><b>IT Troubleshooting & Support:</b></span></span><br><br><ul><li><span><span><span>Diagnose and resolve IT-related issues affecting network operations, including server, database, VSAT systems and software application problems.</span></span></span></li><li><span><span><span>Provide technical support for network management systems (NMS) and operational support systems (OSS).</span></span></span></li><li><span><span><span>Implement and maintain IT security measures to protect network infrastructure from cyber threats.<br></span></span><br></span></li></ul><span><span><b>Project Management:</b></span></span><br><ul><li><span><span><span>Participate in network expansion and upgrade projects, including site surveys, equipment deployment, and system integration.</span></span></span></li><li><span><span><span>Coordinate with vendors and suppliers to ensure timely delivery of equipment, parts and services.</span></span></span></li><li><span><span><span>Document project progress, technical specifications, and operational procedures.</span></span></span></li></ul><span><span><b>Reporting & Analysis:</b></span></span><br><ul><li><span><span><span>Generate reports on network performance, incident resolution, and maintenance activities.</span></span></span></li><li><span><span><span>Analyze network data to identify trends, root causes of issues, and opportunities for improvement.</span></span></span></li><li><span><span><span>Provide recommendations for enhancing network reliability and efficiency.</span></span></span></li></ul><span><span><b>Customer Support:</b></span></span><br><br><span><span><b></b></span></span><br><ul><li><span><span><span>Act as a technical point of contact for escalated customer issues related to network performance.</span></span></span></li><li><span><span><span>Work closely with customer support teams to ensure timely and effective resolution of customer complaints.</span></span></span></li></ul><br><span>Requirements<span><span><b>Professional Experience:</b></span></span><br></span><ul><li><span><span><span>Minimum of 5 years of experience in mobile telecom network field operations and IT troubleshooting. </span></span></span></li><li><span><span><span>Proven experience with 3G/4G/5G technologies, RAN, core networks, Fiber optics and transmission systems.</span></span></span></li><li><span><span><span>Strong knowledge of network protocols, IT systems, and cybersecurity practices.</span></span></span></li><li><span><span><span>Hands-on experience with network monitoring tools and diagnostic equipment.</span></span></span></li></ul><span><span><b>Skillset Required:</b></span></span><br><ul><li><span><span><span>Excellent problem-solving and analytical skills.</span></span></span></li><li><span><span><span>Strong communication and interpersonal skills.</span></span></span></li><li><span><span><span>Ability to work independently and in a team environment.</span></span></span></li><li><span><span><span>Proficiency in using network management software and IT troubleshooting tools.</span></span></span></li><li><span><span><span>Willingness to travel to field sites as needed.</span></span></span></li></ul><span><span><b>Certifications (Preferred):</b></span></span><br><ul><li><span><span><span>CCNA, CCNP, or equivalent networking certifications.</span></span></span></li><li><span><span><span>ITIL or similar IT service management certification.</span></span></span></li><li><span><span><span>Vendor-specific certifications (e.g., Ericsson, Nokia, Huawei) are a plus.</span></span></span></li></ul><span><span><b>Education:</b> </span></span><br><span><span>Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field.</span></span><br><br> </div>
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About Us<p>Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>&nbsp;</p><br>Your Role.<p>The Collections Operations Lead – UAE Portfolio is responsible for end-to-end ownership of collections performance across assigned UAE portfolios. This role manages the external collection agencies reports and escalation, ensuring optimal recovery outcomes while maintaining regulatory compliance.<br></p><br><p>The position holds full accountability for strategy execution, performance monitoring, quality control, and escalation management. This role owns overall delivery, productivity, and continuous improvement, working closely with cross-functional teams including Credit Risk, Policy, and Product to support data-driven decision-making and scalable collections operations.</p><br>Your responsibilities:<ul><li>Act as the primary point of contact for external UAE collection agencies for operational coordination, reporting, and communication governance.</li><li>Manage the end-to-end performance of collection agencies by monitoring recovery, operational, and compliance KPIs.</li><li>Ensure timely and accurate submission of agency reports covering customer calls, SMS, emails, and all other collection activities.</li><li>Validate, reconcile, and maintain the accuracy and completeness of agency-submitted data while ensuring adherence to reporting standards and SLAs.</li><li>Proactively resolve reporting discrepancies, data gaps, and delayed submissions with collection agencies.</li><li>Conduct regular audits of collection activities and call recordings to ensure compliance with CBUAE regulations, internal policies, and approved customer treatment standards.</li><li>Evaluate agency quality and compliance performance through structured call audits, communication reviews, and performance assessments.</li><li>Provide actionable feedback, coaching recommendations, and corrective action plans to improve agency performance and compliance.</li><li>Prepare and distribute periodic operational, compliance, and performance reports to internal stakeholders and leadership.</li><li>Support vendor governance initiatives, including agency onboarding, periodic business reviews, SLA monitoring, and continuous performance improvement.</li><li>Partner with internal teams, including Operations, Product, Risk, Legal, and Compliance, to resolve operational issues and enhance collection processes.</li></ul><p>&nbsp;</p><br>Your expertise:<ul><li>Bachelor’s degree / Graduate qualification in Finance, Economics, Engineering, Business Administration, or a related field.</li><li>2–3 years of experience in collections, operations, risk management; experience managing teams or agencies is an advantage.</li><li>Experience of working in collection agencies or a Fintech in similar geographies (UAE / GCC / MENA) is preferred.</li><li>Strong analytical and problem-solving skills with hands-on proficiency in Excel.</li><li>Ability to quickly learn and adapt to new processes, systems, and regulatory requirements.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul> </div>
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<p>AS PER JOB DESCRIPTION </p><br><br>Responsibilities:<br><p>AS PER JOB DESCRIPTION </p><br><br>Qualifications:<br><p>AS PER JOB DESCRIPTION </p><br> </div>