Operation Manager Jobs - Dubai UAE

MIS & Business Reporting Prepare and maintain MIS reports, dashboards, and management presentations for leadership review. Collect and consolidate data from multiple departments including Finance, Operations, Sales, Procurement, HR, and Projects. Analyze business performance trends and provide actionable insights to management. Ensure accuracy, consistency, and timeliness of reporting data. Financial Modeling & Analysis Develop financial models for budgeting, forecasting, scenario planning, and business performance analysis. Support management with profitability analysis, cost optimization, and financial planning initiatives. Assist in evaluating business opportunities, operational efficiencies, and investment decisions. PMO & Cross-Functional Coordination Coordinate with internal stakeholders to track business initiatives, projects, and key deliverables. Monitor project timelines, risks, dependencies, and progress updates. Facilitate periodic review meetings and maintain action trackers. Support leadership in strategic planning and execution monitoring. Data Management & Process Improvement Streamline reporting processes and improve data collection methodologies. Drive automation initiatives using Excel, Power BI, or other reporting tools. Maintain centralized databases and ensure data integrity across functions. Recommend process improvements based on analytical findings. <br>Required Qualifications & Skills Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Engineering, or related field. 3–5 years of relevant experience in MIS, financial analysis, business analytics, FP&A, or PMO roles. Strong financial modeling and analytical skills. Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, Financial Models, Dashboards). Experience with Power BI, Tableau, or similar BI/reporting tools is preferred. Strong understanding of business reporting and KPI tracking. Excellent communication and stakeholder management skills. Ability to work across departments in a fast-paced environment. Strong organizational and problem-solving abilities.

<ul><li>Develop and implement environmental compliance strategies, ensuring adherence to local, state, and federal regulations.</li><li>Conduct environmental impact assessments for new projects and existing operations, identifying potential risks and mitigation measures.</li><li>Design and manage remediation projects for contaminated sites, overseeing cleanup activities and monitoring long-term environmental health.</li><li>Monitor and analyze environmental data, including air and water quality, waste generation, and energy consumption, to identify trends and areas for improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Environmental Engineering, Science, or a related field; Master's degree preferred.</li><li>Professional Engineer (PE) license or Engineer-in-Training (EIT) certification is highly desirable.</li><li>Minimum of 5 years of progressive experience in environmental engineering, with a focus on regulatory compliance and site remediation.</li><li>Proven experience in developing and implementing Environmental Management Systems (EMS), such as ISO </li></ul>

Company Description Autolink Contracting Co. is a specialized construction services company focused on on-site support for complex infrastructure and industrial projects. The company delivers precision-engineered solutions that enable safe and efficient handling of large and heavy structures. Role Description This is a full-time, on-site Construction Worker role based in Dubai. The Construction Worker will support day-to-day site operations, including preparing and maintaining work areas, assisting with structural work, and handling materials and tools safely. Responsibilities include performing basic masonry tasks, supporting flooring installation, contributing to renovation and repair activities, and following instructions from site supervisors and engineers. The role involves operating or assisting with construction equipment as trained, complying with safety procedures and regulations, and collaborating closely with team members to meet project timelines and quality requirements. Qualifications Candidates should possess strong Construction skills, including general site work and basic structural support. Candidates should possess Masonry skills, such as bricklaying, block work, and surface preparation. Candidates should possess Flooring skills, including installation, finishing, and repair of various floor types. Candidates should possess Renovation skills, including demolition, refurbishment, and restoration work. Candidates should possess basic Research skills to understand project specifications, materials, and methods. Knowledge of construction safety standards and safe use of tools and equipment. Ability to work outdoors in varying conditions and perform physically demanding tasks, including lifting and manual handling. Strong teamwork, communication, and ability to follow instructions accurately. Previous experience on construction sites or vocational training in construction trades is preferred. Willingness to work flexible hours as required by project schedules and site operations.

<ol><li><p>Supervise daily labor, carpenters, painters, tile setters, and MEP technicians to ensure tasks are completed on time.</p></li><li><p>Ensure all finishing works (ceiling, flooring, joinery, wall finishes) follow approved drawings and mockup samples.</p></li><li><p>Maintain strict quality control to prevent rework, poor craftsmanship, or damage to completed areas.</p></li><li><p>Verify incoming materials on site against approved orders and store them safely to prevent damage or waste.</p></li><li><p>Coordinate daily tool and equipment requirements for on-site crews.</p></li><li><p>Report material shortages or delivery delays to the Engineer immediately.</p></li><li><p>Enforce site safety rules (PPE usage, safe handling of tools/scaffolding) and maintain clean working conditions.</p><br></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Direct site workforce supervision & trade execution</p></li><li><p>Eye for finishing detail, trade craft control, crew discipline</p></li><li><p>2+ years of practical site supervision in fit out works</p></li><li><p>Mandatory valid UAE driving license</p></li></ol>

We are seeking a skilled Maxillofacial Surgeon with a valid DHA license to join our esteemed healthcare team. The ideal candidate will be responsible for diagnosing and surgically treating diseases, injuries, and defects involving the head, neck, face, jaws, and oral cavity. This position requires expertise in complex surgical procedures such as reconstructive surgery, trauma management, corrective jaw surgery, and dental implant placement, with a focus on delivering outstanding patient care and outcomes.<br><br>You will collaborate closely with multidisciplinary teams to develop comprehensive treatment plans tailored to each patient's needs, while upholding the highest standards of clinical excellence and patient safety.<br><br>Key Responsibilities:<br><br>Perform detailed clinical assessments and diagnostic procedures Plan and execute maxillofacial surgical operations effectively and safely Manage perioperative and postoperative patient care to ensure optimal recovery Work collaboratively with dental and medical professionals to coordinate treatment Provide patient education on surgical procedures and post-treatment care Maintain accurate and thorough clinical documentation in compliance with regulatory standards<br><br>Requirements<br><br>Medical degree with specialization in Oral and Maxillofacial Surgery Valid and active DHA license to practice in Dubai Minimum 5 years of clinical experience in maxillofacial surgery Proficiency in advanced surgical techniques within the specialty Strong communication skills and ability to work within multidisciplinary teams Commitment to continuous professional development and maintaining high standards of patient care<br><br>Benefits<br><br>Private Health Insurance Paid Time Off Training & Development Performance Bonus<br><br>Our team will provide complete assistance throughout the process, including:<br><br> Licensing guidance and application support Credential verification, Data Flow, and documentation assistance Guidance for exam scheduling and registration procedures Relocation support across the Middle East Smooth onboarding coordination with the clinic / hospital Dedicated support until all joining formalities are completed

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction. <br><br>What you will do:<br><br>Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program Ensure that all merchandise is properly and attractively displayed as per visual guidelines Ensure all store standards and operations are to company standards Performing other duties assigned by store leadership team<br><br>Who you are:<br><br>Previous experience in sales, hospitality, and/or service Genuine interest in fashion and styling Professional verbal and written communication skills Performs successfully in a team-based culture Flexible work schedule, including evenings, weekends, and holidays Available to work Full-time or Part-time<br><br>What you will get:<br><br>Competitive salary, plus a lucrative commission structure A top-of-the-line training program, unique to the industry A clothing allowance for each new season and generous employee discount Opportunity to build a career with a leading global fashion brand Opportunity to travel to other stores and abroad

Our client is one of the leading regional banks, looking for a Managing Director Group Credit to lead credit strategy and risk management. This high-impact role is central to shaping the bank’s credit policies, driving portfolio growth, and maintaining a strong risk framework across diverse lending operations.<br>Key Responsibilities:<br>Develop and execute the bank’s overall credit strategy in alignment with business objectives. Lead a global team, building a high-performance, risk-aware culture. Oversee all aspects of credit risk management, including underwriting standards, portfolio quality, and credit review processes. Implement advanced credit analytics and risk assessment models to enhance decision-making. Partner with business units to design credit products that drive responsible growth across retail, SME, and corporate segments. Collaborate closely with regulatory bodies to ensure compliance with all credit-related regulations and policies. Report to the executive committee and Board on credit risk exposure and portfolio performance.<br>Key Requirements:<br>Proven experience in credit leadership within the banking sector, with deep familiarity with Central and Eastern European markets. Strong corporate/ wholesale banking experience. Bachelor's degree in Finance, Economics, or a related field. Minimum of 15-20 years of experience in the credit function, including at least 10 years in a senior leadership capacity within a leading bank. Strong expertise in credit risk management, regulatory frameworks, and portfolio strategy. Excellent analytical, leadership, and stakeholder management skills. Track record of building and scaling credit operations in complex environments.<br>If interested, please apply to this advertisement directly or send your CV to anam.fatima@madisonpearl.com.<br><br>*Only shortlisted candidates will be contacted*

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction. <br><br>What you will do:<br><br>Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program Ensure that all merchandise is properly and attractively displayed as per visual guidelines Ensure all store standards and operations are to company standards Performing other duties assigned by store leadership team<br><br>Who you are:<br><br>Previous experience in sales, hospitality, and/or service Genuine interest in fashion and styling Professional verbal and written communication skills Performs successfully in a team-based culture Flexible work schedule, including evenings, weekends, and holidays Available to work Full-time or Part-time<br><br>What you will get:<br><br>Competitive salary, plus a lucrative commission structure A top-of-the-line training program, unique to the industry A clothing allowance for each new season and generous employee discount Opportunity to build a career with a leading global fashion brand Opportunity to travel to other stores and abroad

Our client is one of the leading regional banks, looking for a Managing Director Group Credit to lead credit strategy and risk management. This high-impact role is central to shaping the bank’s credit policies, driving portfolio growth, and maintaining a strong risk framework across diverse lending operations.<br>Key Responsibilities:<br>Develop and execute the bank’s overall credit strategy in alignment with business objectives. Lead a global team, building a high-performance, risk-aware culture. Oversee all aspects of credit risk management, including underwriting standards, portfolio quality, and credit review processes. Implement advanced credit analytics and risk assessment models to enhance decision-making. Partner with business units to design credit products that drive responsible growth across retail, SME, and corporate segments. Collaborate closely with regulatory bodies to ensure compliance with all credit-related regulations and policies. Report to the executive committee and Board on credit risk exposure and portfolio performance.<br>Key Requirements:<br>Proven experience in credit leadership within the banking sector, with deep familiarity with Central and Eastern European markets. Strong corporate/ wholesale banking experience. Bachelor's degree in Finance, Economics, or a related field. Minimum of 15-20 years of experience in the credit function, including at least 10 years in a senior leadership capacity within a leading bank. Strong expertise in credit risk management, regulatory frameworks, and portfolio strategy. Excellent analytical, leadership, and stakeholder management skills. Track record of building and scaling credit operations in complex environments.<br>If interested, please apply to this advertisement directly or send your CV to anam.fatima@madisonpearl.com.<br><br>*Only shortlisted candidates will be contacted*

Role Description The Product Strategy Analyst is a part-time role based in Dubai with a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. The role involves analyzing product performance, customer behavior, and market trends to support the development and refinement of foreign exchange products and services. Day-to-day tasks include preparing data-driven reports, contributing to pricing and product positioning strategies, and collaborating with finance and operations teams to evaluate profitability and risk. The analyst will support strategic planning initiatives, assist in building business cases for new offerings, and help identify opportunities to improve operational efficiency and customer experience. This role also includes preparing clear communications and presentations for stakeholders, ensuring that insights and recommendations are well-documented and actionable. Qualifications Strong analytical skills and data analytics capabilities to interpret complex datasets and generate meaningful insights. Solid understanding of finance, preferably with exposure to foreign exchange, retail banking, or financial services. Demonstrated communication skills, including the ability to present findings clearly to technical and non-technical stakeholders. Experience with strategic planning, including market analysis, competitive assessment, and product roadmap support. Proficiency in spreadsheet and data visualization tools (e.g., Excel, Power BI, or similar) and comfort working with quantitative information. Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field; relevant professional certifications are an advantage. Ability to work effectively in a multicultural environment, manage multiple priorities, and operate with high attention to detail. Experience in a retail, travel, or financial services setting, and familiarity with regulatory and compliance considerations, is beneficial.

Role: E-commerce Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $40 - $50/hour<br>Role Overview:We are hiring for one of our clients, seeking an E-commerce Simulation Expert to work on a contract basis. This role involves designing and implementing simulation models to optimize e-commerce operations and predict market trends. The position requires expertise in creating realistic scenarios for supply chain, demand forecasting, and pricing strategies.<br>Key Responsibilities:• Develop and maintain simulation models for e-commerce platforms to analyze performance under various conditions.• Collaborate with cross-functional teams to integrate real-world data into simulation frameworks.• Identify inefficiencies in e-commerce workflows and propose data-driven solutions through simulation outputs.• Validate simulation results against historical and real-time e-commerce metrics to ensure accuracy.• Document methodologies and present findings to stakeholders for strategic decision-making.<br>Required Skills & Qualifications:• Proficiency in simulation software such as Any Logic, Simul8, or similar tools is required.• Strong background in data analysis and modeling, with experience in Python, R, or MATLAB.• Experience with e-commerce platforms and supply chain dynamics is necessary.• Ability to interpret complex datasets and translate insights into actionable strategies.• Excellent problem-solving skills with a focus on optimizing business operations.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of advanced e-commerce solutions. The position supports scalable simulation frameworks that enhance operational efficiency and market responsiveness.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Tik Tok Finance Host Location: Dubai, UAE (On-site) About Our Client Our client is an innovative international Fin Tech platform committed to making investing more accessible through technology, education, and high-quality financial content. To support its global growth strategy, the company is expanding its Dubai-based content team and is looking for engaging finance creators to build one of the region's leading investment media channels. Responsibilities Host Tik Tok livestreams focused on financial markets and investing. Create engaging short-form financial video content. Share market insights covering U. S. equities and global financial trends. Work closely with the content operations team to grow social media channels. Engage with audiences and help build a strong investment community. Participate in commercial content and brand campaigns. Requirements Strong spoken Arabic. Good understanding of financial markets, especially U. S. equities. Investment experience or financial knowledge is preferred. Experience in livestreaming, content creation, short videos, or social media is an advantage. Excellent communication skills and confident on-camera presence. Ideal Background We welcome candidates from backgrounds such as:Financial Media Investment Education Fin Tech Online Brokerage Wealth Management Financial News Tik Tok Creator You Tube Finance Creator Financial Influencer Business or Finance Content Creator Candidates with an existing audience, finance-related content creation experience, or livestream hosting experience are especially encouraged to apply. Why Join? Join an international Fin Tech company with ambitious global growth plans. Build your personal brand while working with a professional content team. Access abundant platform resources and growth opportunities. Competitive compensation package. Based in Dubai.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role and responsibilities for this position includes managing showroom sales, customer service, stock management, display, cashier and store upkeep.<br></p><p><strong>About Us:</strong></p><p>We are distributors/retailers of popular fashion brands in Deira, Dubai.</p><br><p><br><strong>Job Description:</strong></p><ul><li><p>Greet and assist customers in a friendly, professional manner</p></li><li><p>Understand customer needs and recommend suitable products</p></li><li><p>Achieve individual and store sales targets</p></li><li><p>Maintain store presentation, visual merchandising, and cleanliness</p></li><li><p>Handle billing, POS transactions, and cash management</p></li><li><p>Manage stock: replenishment, tagging, and inventory checks</p></li><li><p>Handle customer queries, returns, and complaints effectively</p></li><li><p>Stay updated on product knowledge, promotions and trends<br></p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>A minimum of 1 year of sales experience in any industry.</p></li><li><p>Should speak fluent English.</p></li><li><p>Must have basic math skills and computer literate.</p></li><li><p>Must have practical knowledge of using Microsoft Excel</p></li><li><p>Well groomed<br></p></li></ul><p><strong>Employment Type:</strong> Full Time</p><p><br></p><p><strong>Benefits</strong>: Sales commissions, incentives and allowances, phone, medical and accident Insurance, paid leaves, gratuity, air ticket, employment visa. </p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Oversee daily housekeeping operations to ensure rooms and public areas meet established cleanliness standards, fostering a welcoming environment for guests.</li><li>Conduct regular inspections of guest rooms and facilities to identify areas needing improvement and implement corrective actions promptly.</li><li>Manage and train housekeeping staff, providing guidance on best practices and ensuring adherence to safety protocols and company policies.</li><li>Develop and implement effective cleaning schedules and routines, optimizing staff efficiency while maintaining high standards of cleanliness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional certification in hospitality management is a plus.</li><li>Minimum of 3-5 years of experience in housekeeping, with at least 1 year in a supervisory role within a hotel or similar environment.</li><li>Proficient in cleaning techniques and equipment, with a strong understanding of health and safety regulations in the hospitality industry.</li><li>Fluency in English; proficiency in a second language is highly desirable to enhance guest communication.</li></ul><p></p></section>

Competitive Salary<br>Charterhouse is partnering with a leading media and events company that is looking to hire a highly organised and proactive Executive Assistant to support the Managing Director in their Dubai office.<br>The Executive Assistant will provide comprehensive administrative and operational support to the Managing Director, managing a complex schedule, coordinating international travel, preparing meetings, handling correspondence, and acting as a trusted point of contact for internal and external stakeholders. Alongside executive support, the role will oversee the smooth day-to-day running of the Dubai office by managing office operations, budgets, suppliers, and leading the office support team while partnering closely with HR on workplace initiatives.<br>The role will also support the planning and delivery of major events by coordinating travel, accommodation, hospitality, accreditations, and event logistics for internal teams, clients, and partners. The Executive Assistant will oversee ticket allocations and hospitality arrangements, ensuring all requirements are delivered seamlessly and in line with company procedures. The role also requires the ability to respond to changing priorities, resolve last-minute scheduling and travel issues, and maintain the highest level of discretion and confidentiality.<br>The ideal candidate will have 3–5 years' experience supporting a senior executive within a fast-paced environment, with previous UAE experience considered essential. Experience within the media and events industry would be highly advantageous. The candidate will possess strong communication and interpersonal skills, along with a proactive, solutions-focused approach and the ability to work independently. Advanced proficiency in Microsoft Office, as well as experience using travel, calendar, expense management, and office administration systems, is required, with the flexibility to support international travel and work across multiple time zones.

Kinetic are working with a leading Personal Care Manufacturing company who are hiring a Head of Accounting in Dubai.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered.***<br>A leading Personal Care Manufacturing Company in Dubai is seeking an experienced Head of Accounting to join its leadership team on a full-time basis. This is an excellent opportunity for a commercially minded finance leader to join a growing manufacturing business and play a key role in shaping the future of its finance function.<br>This is a hands-on leadership role responsible for overseeing the accounting function and leading a team. The successful candidate will play a key role in driving finance transformation, improving processes, implementing automation, and strengthening financial operations across the business. The ideal candidate will be an experienced finance leader with strong international exposure, excellent communication skills, and a proven ability to deliver operational improvements within a fast-paced, evolving environment.<br>Key Requirements:Must have international experience in UK and US markets, ideally within a multinational or globally connected organisation. Proven experience in a senior accounting or finance leadership role. Must be currently based in Dubai. A proven track record in finance transformation and automation, including AP implementation. Strong leadership capability with experience managing and developing teams.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

Job Summary: Copart UAE is looking for a Front Counter Customer Service Representative to support daily customer interactions at our operational facility. The role is responsible for assisting walk-in customers, handling front counter operations, responding to customer inquiries, and coordinating with internal departments to ensure a smooth customer experience in a fast-paced operational environment.<br>Key Responsibilities:Assist customers at the front counter with inquiries, payments, vehicle release processes, and documentation. Handle customer communication professionally through walk-ins, phone calls, and emails. Provide clear guidance and operational instructions to customers. Coordinate with internal departments to support smooth customer service operations. Maintain proper records and documentation related to customer transactions. Support day-to-day administrative and operational tasks assigned by management. Handle customer concerns professionally and escalate issues when required. Maintain a positive, professional, and solution-oriented attitude at all times. Support process improvement initiatives and adapt to operational changes when required.<br>Requirements:Fluent Arabic speaker is mandatory. Good communication skills in English. Minimum 1 year of customer service, front desk, administration, or receptionist experience preferred. Candidate must be able to commute daily to our office located in Dubai Industrial City using own transportation arrangements. Strong logical thinking and problem-solving skills. Well-organized with good time management and prioritization ability. Ability to adapt quickly in a fast-paced operational environment. Strong attention to detail and accuracy in handling documents and customer information. Professional customer handling and conflict resolution skills. Good computer proficiency, including Microsoft Office applications. Ability to multitask and manage workload under pressure. Positive attitude, willingness to learn, and team-oriented mindset. Ability to follow operational procedures and maintain confidentiality of customer information.

Role: Senior Financial Reporting Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $28/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records and ensuring compliance with accounting standards. You will support day-to-day financial operations while maintaining accuracy in reporting and documentation.<br>Key Responsibilities:• Process and reconcile daily financial transactions in compliance with accounting principles.• Prepare and review monthly financial statements, including balance sheets and income statements.• Assist with budget preparation and variance analysis to support financial decision-making.• Ensure adherence to internal controls and regulatory requirements for financial reporting.• Collaborate with cross-functional teams to facilitate accurate and timely financial close processes.<br>Required Skills & Qualifications:• Proficiency in financial software and spreadsheet tools such as Excel is required.• Strong understanding of Generally Accepted Accounting Principles (GAAP) is required.• Experience in accounts payable, accounts receivable, or general ledger management is preferred.• Ability to analyze financial data and prepare reports for stakeholders is required.• Detail-oriented with a commitment to maintaining high accuracy in financial records is required.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Financial Services industry, contributing to the integrity of financial operations. The position supports critical functions that directly impact business performance and compliance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role Description The Remote Customer Support Specialist is a part-time role focused on assisting users, AI founders, and community members with platform-related inquiries and issues. In this role, the specialist responds to support tickets, live chat messages, and emails, ensuring timely, clear, and accurate resolutions. The specialist guides users through account setup, tool discovery, and basic troubleshooting, and escalates technical issues when needed. Day-to-day tasks include documenting common issues, maintaining up-to-date FAQs and help content, and collecting user feedback to help the team improve products and processes. This is a fully remote position, requiring consistent availability during agreed-upon hours and collaboration with the content, product, and community teams. Qualifications Strong customer-facing skills, including Customer Support and Customer Satisfaction, with a focus on empathetic and solution-oriented service. Excellent Interpersonal Skills to communicate clearly with diverse users, founders, and community members in a digital environment. Ability to provide Technical Support, including troubleshooting platform issues and guiding users through basic product workflows. Solid Analytical Skills to interpret user feedback, identify trends in support requests, and suggest improvements to processes and documentation. Effective written and verbal communication skills in English, with the ability to explain technical concepts in simple terms. Comfort working remotely with digital collaboration tools (e.g., helpdesk platforms, chat tools, project management software). Prior experience in customer support or community operations, preferably in tech, Saa S, or AI-related products. Reliable internet connection and a suitable remote work environment; availability for part-time, scheduled shifts.

About The Opportunity<br><br>A fast-growing trade and logistics firm operating across the UAE and GCC region, we specialize in end-to-end import-export solutions for consumer goods, industrial equipment, and B2B wholesale channels. We’re building a lean, agile, and globally connected team to support high-impact client engagements—requiring precision, professionalism, and proactive coordination at every level.<br><br>Role & Responsibilities<br><br>Manage executive calendars, prioritize meetings, and coordinate domestic/international travel logistics with flawless accuracy. Prepare, proofread, and distribute confidential correspondence, presentations, reports, and executive briefings with high attention to detail. Act as a gatekeeper for executive communications—screening calls, managing email inboxes, and ensuring timely responses. Organize and maintain digital and physical filing systems for contracts, invoices, and operational documentation. Coordinate internal and external stakeholders—suppliers, clients, lawyers, and government agencies—on behalf of executive leadership. Support special projects including event coordination, VIP visits, and board preparation with discretion and efficiency.<br><br>Skills & Qualifications<br><br>Must-Have<br><br>Microsoft Office Suite (Word, Excel, Outlook, Power Point) Calendar & scheduling tools (Google Calendar, Outlook Calendar) Professional business writing & proofreading Document management & filing systems Stakeholder coordination & communication protocols Confidentiality & discretion in handling sensitive information<br><br>Preferred<br><br>Experience in import/export, logistics, or trade environments Familiarity with UAE business culture and government procedures Arabic language proficiency (spoken or written)<br><br>Benefits & Culture Highlights<br><br>Competitive salary + health insurance + annual leave as per UAE labor law Dynamic, fast-paced environment with direct exposure to leadership Opportunity to grow into senior admin or operations roles within the group<br><br>Skills: discretion,leadership,executive secretary