Operation Manager Jobs in UAE
18818 Jobs Found
UAE - Abu Dhabi Emirate
Enterprise Sales Manager Company Description Auberon Technology is an Operational Intelligence company helping organizations transform complex operations into connected, intelligent ecosystems. Our flagship platform, Optima, is an Integrated Smart Facility Management (ISFM) and Operational Intelligence platform that enables organizations to manage assets, maintenance, workforce, energy, space, compliance, and service operations through a single, integrated solution. Our AI-powered education platform, Tara, is redefining digital learning through intelligent automation and personalized education. Serving organizations across healthcare, government, airports, education, real estate, utilities, and critical infrastructure, Auberon combines AI, IoT, enterprise integration, and advanced analytics to help clients improve operational performance, reduce costs, enhance sustainability, and make smarter decisions. At Auberon, you'll work alongside experienced industry professionals, cutting-edge technologies, and customers who are shaping the future of intelligent operations. Role Description We are looking for an ambitious and consultative Enterprise Sales Manager to drive business growth across the UAE and wider GCC region. This role is responsible for identifying new business opportunities, developing executive relationships, and positioning Auberon's solutions as strategic platforms that solve complex operational challenges. You will own the complete enterprise sales lifecycle—from market development and lead generation through solution consulting, proposal development, commercial negotiations, and contract closure. Success in this role requires the ability to engage C-level executives, understand customer business objectives, and translate operational challenges into compelling technology solutions. Working closely with our Product, Marketing, Consulting, and Delivery teams, you will help shape go-to-market strategies, contribute market intelligence, and ensure a seamless customer experience from initial engagement through long-term account growth. This is an excellent opportunity for an experienced enterprise technology salesperson who enjoys consultative selling, building long-term customer relationships, and contributing directly to the growth of an innovative technology company. Key Responsibilities Develop and execute strategic sales plans to achieve and exceed annual revenue targets. Identify, qualify, and pursue new enterprise opportunities across healthcare, government, airports, education, real estate, utilities, manufacturing, and other key industries. Build and maintain a healthy sales pipeline using structured sales methodologies and CRM best practices. Engage C-level executives, business leaders, facility management teams, and IT stakeholders to understand operational challenges and business priorities. Conduct discovery workshops, solution presentations, executive demonstrations, and value-based sales engagements. Prepare high-quality commercial proposals, tenders, RFP responses, and business cases. Lead commercial negotiations and contract discussions through to successful closure. Collaborate with Pre-Sales, Product, Marketing, and Delivery teams to develop customer-focused solutions. Maintain strong relationships with existing customers, identifying opportunities for expansion, upselling, and cross-selling. Represent Auberon at industry conferences, exhibitions, networking events, and customer engagements. Provide accurate sales forecasting, pipeline reporting, competitor intelligence, and market feedback to senior management. Maintain a customer-first approach while consistently demonstrating integrity, professionalism, and ethical sales practices. Qualifications & Experience Essential5–10 years of successful enterprise B2B sales experience. Demonstrated success selling enterprise software, Saa S, digital transformation, or technology solutions. Proven ability to achieve or exceed annual sales quotas. Strong consultative and solution-selling skills. Experience managing complex sales cycles involving multiple stakeholders. Excellent presentation, negotiation, and communication skills. Strong business acumen with the ability to communicate ROI and business value to senior executives. Experience using CRM platforms such as Salesforce, Hub Spot, Microsoft Dynamics, or similar. Bachelor's degree in Business, Engineering, Information Technology, Marketing, or a related discipline. Preferred Experience in one or more of the following industries:Integrated Workplace Management Systems (IWMS) CAFM / CMMS / ISFMEnterprise Asset Management (EAM) Smart Buildings Digital Twins IoT Platforms Facility Management Property Technology (Prop Tech) Enterprise Saa SERP or Enterprise Software Experience selling to sectors such as healthcare, government, airports, education, real estate, or critical infrastructure will be highly regarded. Knowledge of public sector procurement, enterprise tenders, and RFP processes within the UAE or GCC is advantageous. What You'll Bring A passion for solving business problems through technology. Strong commercial and strategic thinking. Confidence engaging with C-suite executives and senior decision-makers. Self-motivation, resilience, and a results-driven mindset. Excellent relationship-building and networking skills. A collaborative approach to working across technical and commercial teams. Curiosity, continuous learning, and adaptability in a fast-growing technology environment. Why Join Auberon? At Auberon, you won't just sell software—you'll help organizations transform the way they manage their operations. You'll have the opportunity to work with market-leading technologies across Operational Intelligence, Integrated Smart Facility Management, AI, IoT, and Digital Transformation while contributing to projects that improve hospitals, airports, universities, government facilities, and smart cities throughout the region. If you're passionate about enterprise technology, enjoy solving complex business challenges, and want to be part of a company shaping the future of intelligent operations, we'd love to hear from you.
Mediclinic International
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71771 </p><br>
<p>Mediclinic City Hospital | Dubai | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
Mediclinic International
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Closing date: <br>Number of positions: 1<br>Recruiter name: Siva Krishna Bonda <br>Reference number: 71746 </p><br>
<p>Mediclinic Airport Road Hospital | Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience.</p><br>
<p><span>The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.</span></p><br><br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1 Lead Cluster-Level Client Experience Strategy Execution and Performance</p><br>
<p>Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs</p><br>
<p>Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)</p><br>
<p>Advise the Cluster Hospital Director and SLT on service priorities and pain points. <span>Align hospital services and departments with Mediclinic’s client-centred standards</span></p><br>
<p><br>2 Manage Client Experience Team and Operations</p><br>
<p>Role model Mediclinic Way</p><br>
<p>Lead and develop the CX team (support services, officers, coordinators)</p><br>
<p>Oversee handling and resolution of all patient complaints and complex cases</p><br>
<p>Ensure adherence to client communication standards and escalation protocols</p><br>
<p>Maintain documentation and accountability for service recovery<br>3 Drive Mediclinic Way Culture and Staff Engagement</p><br>
<p>Coach CX team and frontline staff in service behaviours and communication skills</p><br>
<p>Conduct service walkthroughs, mystery shopper audits, and coaching feedback</p><br>
<p>Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional </p><br>
<p>Partner with HR and training to embed service culture initiatives</p><br>
<p><br>4 Lead Local Campaigns and Journey Improvements</p><br>
<p>Implement patient journey enhancements tailored to cluster needs</p><br>
<p>Run facility-specific CX campaigns in collaboration with regional office</p><br>
<p>Coordinate local service projects and ensure documentation of outcomes</p><br>
<p>Serve as key link to marketing for brand reputation and internal messaging</p><br>
<p><br>5 Represent Client Experience in SLT and Cross-Functional Committees</p><br><br><br><b>REQUIRED EDUCATION</b> <br><p>Bachelor’s degree in healthcare management, business administration, or relevant field</p><br>
<p>Desired Education:<br>Postgraduate training in service excellence, <br>experience management, or related areas.</p><br>
<br><br><b>REQUIRED EXPERIENCE</b> <br><p>Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance<br>Experience leading multidisciplinary service delivery and client engagement initiatives</p><br>
<p>Desired Experience:</p><br>
<p>Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)<br>Leadership experience in client relations in the hospitality industry <br>Working across multi-site operations</p><br><br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Ability to build exceptional client relationships
</li><li>Business acumen and ability to interact with corporate client
</li><li>Client Experience Design
</li><li>Client engagement and experience principles
</li><li>Client experience expertise and skills within healthcare
</li><li>Client experience related administration of survey systems and other engagement tools
</li><li>Communication, marketing, client interaction and reputation management principles
</li><li>Verbal and written communication skills in English (Arabic will be an advantage)
</li><li>Complaint management and related patient experience principles
</li><li>Net Promoter Score (NPS) interpretation and action planning
</li><li>Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
</li><li>Change Management & Implementation
</li><li>Coaching and Mentoring
</li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br>
</div>
UAE - Abu Dhabi Emirate
At Terracotta, we are a leading outsourcing company delivering recruitment, Employer of Record (EOR), manpower supply, and corporate services solutions across the UAE.<br>We are currently looking to hire a Bidding & Commercial Manager for our Abu Dhabi office. This is a strategic and commercially focused role responsible for leading and managing all tendering and commercial proposal activities across the business.<br>The ideal candidate will have extensive experience managing UAE government, semi-government, and large private sector tenders within the manpower supply, staffing, recruitment, outsourcing, and Employer of Record (EOR) industries.<br>Key Responsibilities<br>Tender Management & Bid Execution Identify, track, and evaluate tender opportunities across government, semi-government, and private sector entities. Manage the full tender lifecycle from opportunity identification through to submission, negotiation, and award. Prepare and submit technical and commercial proposals for staffing, manpower supply, recruitment, outsourcing, and EOR services. Attend pre-bid meetings, clarification sessions, and commercial negotiations with clients. Develop and maintain tender pipeline trackers and provide regular reporting on active and upcoming opportunities. Conduct bid win/loss analysis and implement improvements to increase tender success rates.<br>Commercial Management & Pricing Own and review all commercial offers issued by the company before submission. Develop pricing models, costing sheets, and commercial structures while ensuring profitability and margin protection. Structure competitive workforce solutions and commercial proposals aligned with client requirements. Review contracts, RFQs, and Master Service Agreements (MSAs), identifying commercial risks and liabilities. Manage framework agreements, rate cards, contract renewals, and commercial amendments. Monitor competitor activities, market rates, awarded contracts, and industry trends to strengthen commercial positioning.<br>Compliance & Stakeholder Management Manage supplier and vendor registrations and prequalification submissions across procurement portals. Develop and maintain tender compliance matrices to ensure full alignment with client requirements and submission criteria. Coordinate closely with recruitment and operations teams to validate manpower availability and mobilization feasibility before bid submission. Manage subcontractor and vendor relationships where required for large-scale opportunities. Maintain tender documentation, company credentials, certifications, compliance records, and audit-ready bid files. Drive cross-functional coordination between finance, recruitment, legal, operations, and senior management to ensure timely and compliant submissions. Ensure smooth post-award handover of awarded projects to operations and delivery teams.<br>Qualifications Bachelor's degree in Business Administration, Finance, Commercial Management, Human Resources, or a related field. Minimum of 3–5 years of direct UAE experience within manpower outsourcing, staffing, recruitment, and/or Employer of Record (EOR) services. Proven experience managing and submitting UAE government and semi-government tenders. Demonstrated experience independently managing and submitting multiple tenders, preferably 20+ tenders. Strong understanding of UAE labor laws, outsourcing models, visa costs, payroll burden, end-of-service benefits (EOSB), insurance, and workforce mobilization costing. Strong commercial negotiation, pricing, and contract review capabilities. Hands-on experience with procurement portals such as ADNOC, Ariba, Oracle, and government tender platforms. Strong analytical, commercial, and stakeholder management skills. Excellent communication, presentation, and project coordination abilities. Ability to work in a fast-paced environment and manage multiple deadlines simultaneously.<br>Mandatory Requirements Minimum 3–5 years of UAE experience within manpower outsourcing, staffing, recruitment, and/or EOR services Proven experience handling and submitting UAE government and semi-government tenders Must have independently managed and submitted multiple tenders (preferably 20+) Strong understanding of UAE labor laws, outsourcing structures, payroll costing, and workforce commercial models Hands-on experience with procurement portals such as ADNOC, Ariba, Oracle, and government tender platforms<br>If you are a commercially driven tendering professional with a proven track record of winning business and managing complex workforce solutions proposals, we would love to hear from you.
UAE - Abu Dhabi Emirate
Key Accountabilities<br><br>Self-Management Responsibilities<br><br> Agrees with line manager and define performance goals at the start of the year and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps professional developments, new techniques and current issues through continued education and professional growth. Be updated on bank policies and procedures, central bank regulations and recent developments. Offering timely resolution and satisfactory customer experience.<br><br>Job Context<br><br>Core Responsibilities<br><br> Coordinating with law firm to for new cases assigned for ADGM court and other cases’ types (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers. Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution…etc.). Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases. Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents. Attending expert meetings and whenever required and reviewing commentaries and memos. Ensuring updating the system and legal flags of all allocated cases. handling assigned cases against the bank and extending support whenever required. Ensuring original files retrieval and returns as per process and policy. Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution. Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable. Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training<br><br>Minimum Qualification<br><br> Bachelor’s degree.<br><br>Minimum Experience<br><br>Minimum 3 years of relevant experience in the banking sector
UAE - Dubai
Role Description We are looking for a Sustainability Manager to lead and coordinate sustainability initiatives that support organizational goals, regulatory requirements, and long-term environmental and social performance. The role will involve developing sustainability strategies, establishing measurable objectives, and working with cross-functional teams to integrate sustainability principles into business operations and decision-making. You will monitor sustainability performance, identify improvement opportunities, and develop programs related to areas such as energy efficiency, carbon emissions, waste management, resource efficiency, sustainable procurement, and responsible business practices. You will also support the development of sustainability policies, standards, procedures, and performance indicators. The role includes collecting and analyzing sustainability data, preparing reports and management updates, supporting sustainability disclosures, and ensuring relevant information is accurate, consistent, and well documented. You will stay informed about applicable environmental regulations, sustainability standards, reporting frameworks, and industry developments. You will collaborate with internal stakeholders, suppliers, partners, and other relevant parties to promote sustainability awareness and drive continuous improvement. You will also support sustainability assessments, audits, risk identification, and initiatives designed to strengthen environmental performance and organizational resilience. Qualifications Bachelor’s degree or equivalent education in Sustainability, Environmental Science, Environmental Management, Business, Engineering, or a related field. Strong understanding of sustainability principles, environmental management, ESG concepts, and responsible business practices. Knowledge of carbon emissions, energy management, waste reduction, resource efficiency, and environmental performance. Familiarity with sustainability reporting frameworks, standards, and relevant regulatory requirements. Ability to collect, analyze, validate, and interpret sustainability and environmental data. Strong project management and organizational skills, with the ability to manage multiple initiatives and priorities. Strong analytical and problem-solving abilities with attention to detail and data accuracy. Excellent communication and stakeholder management skills. Ability to develop clear sustainability reports, presentations, policies, and supporting documentation. Ability to work collaboratively across departments and influence stakeholders toward sustainability objectives. Strong understanding of sustainability risks, opportunities, targets, and performance measurement. Proactive mindset with a strong commitment to continuous improvement and practical sustainability solutions.
UAE - Dubai
Description<br><br>We are seeking an experienced Regulatory & Compliance Manager to join the Amazon Now team to ensure technical and regulatory compliance across our engineering operations. This role will be crucial in achieving and maintaining compliance standards while scaling our engineering infrastructure across UAE.<br><br>In this role, the candidate will lead end-to-end compliance management for Amazon Now operations, overseeing due diligence processes, permit acquisitions, and renewal procedures. The ideal candidate will navigate complex regulatory landscapes and manage compliance uncertainties across all project phases. This role requires strong stakeholder management skills to collaborate with external partners in developing and implementing comprehensive compliance frameworks that ensure Amazon Now facilities meet all building codes and operational regulations. Key responsibilities include establishing compliance protocols, maintaining regulatory documentation, coordinating with authorities, and providing strategic guidance to ensure continuous operational compliance.<br><br>Key job responsibilities<br><br>Manage engineering compliance throughout all project stages from initiation to operation.<br><br>Develop and implement engineering compliance frameworks that align with regional regulatory requirements.<br><br>Review technical drawings and engineering solutions to ensure compliance with industry standards and regulations.<br><br>Manage continuous improvement in engineering compliance processes and controls.<br><br>Provide expert guidance on technical compliance matters to internal and external stakeholders.<br><br>Establish and maintain relationships with regulatory authorities regarding technical compliance matters.<br><br>Manage technical compliance audits and assessments in collaboration with internal cross functional business functions.<br><br>Basic Qualifications<br><br> 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information 5+ years of program or project management experience<br><br>Preferred Qualifications<br><br> 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport<br><br>Job ID: A10478056
UAE - Dubai
Description<br><br>We are seeking an experienced Regulatory & Compliance Manager to join the Amazon Now team to ensure technical and regulatory compliance across our engineering operations. This role will be crucial in achieving and maintaining compliance standards while scaling our engineering infrastructure across UAE.<br><br>In this role, the candidate will lead end-to-end compliance management for Amazon Now operations, overseeing due diligence processes, permit acquisitions, and renewal procedures. The ideal candidate will navigate complex regulatory landscapes and manage compliance uncertainties across all project phases. This role requires strong stakeholder management skills to collaborate with external partners in developing and implementing comprehensive compliance frameworks that ensure Amazon Now facilities meet all building codes and operational regulations. Key responsibilities include establishing compliance protocols, maintaining regulatory documentation, coordinating with authorities, and providing strategic guidance to ensure continuous operational compliance.<br><br>Key job responsibilities<br><br>Manage engineering compliance throughout all project stages from initiation to operation.<br><br>Develop and implement engineering compliance frameworks that align with regional regulatory requirements.<br><br>Review technical drawings and engineering solutions to ensure compliance with industry standards and regulations.<br><br>Manage continuous improvement in engineering compliance processes and controls.<br><br>Provide expert guidance on technical compliance matters to internal and external stakeholders.<br><br>Establish and maintain relationships with regulatory authorities regarding technical compliance matters.<br><br>Manage technical compliance audits and assessments in collaboration with internal cross functional business functions.<br><br>Basic Qualifications<br><br> 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Experience handling confidential information 5+ years of program or project management experience<br><br>Preferred Qualifications<br><br> 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Professional auditing qualification, or similar risk or compliance credentials<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Q-Express Documents Transport<br><br>Job ID: A10478056
UAE - Abu Dhabi Emirate
About the Role:<br><br>As the Accounting Manager at Mal, you will play a pivotal role in shaping the financial backbone of the world’s first Sharia-compliant digital bank. You will be responsible for establishing and managing robust accounting processes and controls that align with both international financial standards and Islamic principles. In this high-impact position, you will support Mal’s mission to deliver ethical, transparent, and innovative financial solutions for Muslims and underserved communities globally<br>You will collaborate across departments to ensure the accuracy, compliance, and integrity of all financial records, and help lay the foundation for scalable growth. This is a unique opportunity to join a dynamic, mission-driven startup where your expertise in accounting will directly contribute to building a groundbreaking ethical neobank.<br>Key Responsibilities:<br>Develop, implement, and maintain robust accounting policies and procedures that adhere to Sharia principles and IFRS standards. Oversee day-to-day accounting operations, including general ledger, accounts payable/receivable, and reconciliations. Prepare and review monthly, quarterly, and annual financial statements for accuracy and compliance. Ensure timely and accurate internal and external reporting, including regulatory filings and audits. Collaborate with cross-functional teams to support new product launches and process improvements. Lead and mentor a growing accounting team, fostering a culture of excellence and ethical conduct. Identify and mitigate financial risks, ensuring strong internal controls and continuous process optimization.<br>Must-Have Qualifications:<br>Proven experience in managing accounting functions within a regulated financial services environment. Solid knowledge of IFRS and/or other international accounting standards. Experience designing and implementing accounting processes, controls, and reporting frameworks. Strong analytical and problem-solving skills with attention to detail Demonstrated ability to lead, coach, and develop team members Excellent communication skills, with the ability to partner effectively across departments Commitment to ethical conduct and alignment with Mal’s mission and values<br>Nice to Have:Experience in Sharia-compliant finance or Islamic banking Familiarity with accounting for digital assets or fintech products Professional accounting certification (e.g., CPA, ACCA, CA) Previous experience in a startup or high-growth environment Knowledge of Zakat management or halal investing practices
UAE - Dubai
Brand Portfolio Manager<br>About the Role We are looking for a commercially driven Brand Portfolio Manager to grow and strengthen our brand portfolio by identifying products and partners that customers already want. In this role, you'll use market insights, consumer trends, and performance data to discover new opportunities, build strong brand relationships, and bring new partners onboard quickly. Success in this position comes from making informed, data-backed decisions and creating a portfolio that stays relevant, competitive, and profitable.<br>Key Responsibilities Research market trends, customer demand, competitor activity, and marketplace insights to identify high-potential brands. Develop and maintain a strong pipeline of prospective brand partners across both existing and new product categories. Manage the full onboarding process for new brands, with a strong focus on marketplace and consignment partnerships. Negotiate commercial agreements that support business growth while limiting inventory exposure. Partner closely with the Digital, Marketing, and Content teams to ensure successful brand launches and ongoing growth. Monitor key performance metrics such as traffic, conversion, assortment performance, and overall commercial contribution, taking action where needed. Continuously evaluate the portfolio by introducing new opportunities while phasing out underperforming brands. Coordinate with Supply Chain and Operations teams to ensure smooth implementation, product availability, and operational readiness. Recommend outright purchasing opportunities only when supported by strong commercial and demand data.<br>What We're Looking For4–7 years of experience in buying, merchandising, category management, marketplace partnerships, or brand acquisition. Experience working with consumer brands, distributors, retailers, or marketplace platforms. Strong analytical skills with the ability to interpret data and translate insights into business decisions. Excellent negotiation, relationship-building, and stakeholder management abilities. Commercially minded with a proactive, results-oriented approach.<br>Nice to Have A strong track record of sourcing brands that align with customer demand and market trends. Experience expanding product assortment while effectively managing inventory risk. Ability to execute quickly and efficiently, bringing new brands to market in a timely manner. A data-driven approach to decision-making rather than relying on assumptions. Experience building a well-balanced portfolio that remains relevant, competitive, and commercially successful.
UAE - Abu Dhabi Emirate
We are looking for an experienced Manager – Field Services to join our Engineering Department. The role will be responsible for managing design, tooling & equipment, and repair engineering activities, while supporting the development and sustainment of Design Organization Approval (DOA) capability.<br>The ideal candidate will have strong experience in military aviation engineering, aircraft maintenance/repair environments, and certification activities, with specific exposure to EASA/FAA Part 21 or equivalent, DOA, PMA, design, repair, modification, testing, and validation requirements.<br>Key Responsibilities:<br>• Manage engineering activities across design, tooling & equipment, and repair engineering functions.• Ensure compliance with applicable airworthiness standards, including EASA/FAA Part 21 or equivalent.• Oversee design execution, technical data production, testing, verification, validation, and certification activities.• Manage repair engineering activities, ensuring repairs meet design, safety, and certification requirements.• Lead R&D, reverse engineering, and obsolescence management initiatives.• Support the development of internal DOA, Part 21, PMA, or equivalent certification capability.• Manage design, development, testing, and certification of tools, equipment, special processes, and engineering methods.• Lead technical liaison with OEMs, suppliers, customers, and internal stakeholders.• Ensure materials, processes, specifications, and deliverables comply with aviation standards and company procedures.• Develop departmental plans, budgets, KPIs, performance metrics, and continuous improvement initiatives.• Lead, coach, and develop the engineering team while supporting UAE National development and knowledge transfer.• Ensure compliance with safety, quality, audit, risk, and environmental management requirements.<br>Minimum Requirements:<br>• Bachelor’s degree in Aeronautical, Mechanical, Avionics, or a related Engineering discipline.• Aviation or military school background, MS, or MBA is an advantage.• Minimum 10+ years of related aviation engineering experience, including at least 5 years in military aviation services, MRO, aircraft maintenance/repair, overhaul programs, engineering changes, modifications, design, testing, or certification.• Strong experience within a Design Organization / DOA environment, with knowledge of Part 21, PMA, or equivalent approvals.• Strong knowledge of military aviation operations, aircraft systems, engineering support, airworthiness, certification, and quality standards.• Experience with QMS, AS9110, IPT environments, and engineering analysis is an advantage.• Strong communication, leadership, analytical, and stakeholder management skills.
UAE - Abu Dhabi Emirate
Job Description<br><br>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>As a Specialty Outlet Manager you are responsible for the short and long term planning and the management of the respective outlet operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-<br><br> Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You must be a college / university degree graduate with a minimum of two years experiences in a similar role with preferable previous experiences in the Middle East. You should be a computer literate with effective communication skills and an excellent command of written and spoken English.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results
UAE - Dubai
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
UAE - Dubai
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
UAE - Dubai
Waagner Biro Bridge Services has been a leading construction and engineering company in Dubai and the UAE for over 50 years. Serving both government and private sector clients, the company delivers innovative, end-to-end solutions — from design and construction to maintenance.<br><br>Backed by a multidisciplinary team of civil, mechanical, structural, and electrical engineers, Waagner Biro Bridge Services is committed to quality, precision, and reliable infrastructure delivery across the region.<br><br><br><br>Job Description<br><br>We are seeking a highly skilled and experienced Contracts / Commercial Manager to join our team in Dubai, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing all aspects of contract management and commercial operations, ensuring compliance with legal requirements and maximizing business value.<br><br>Develop, negotiate, and manage complex commercial contracts with clients, vendors, and partners Analyze and mitigate contractual risks, ensuring the protection of company interests Collaborate with cross-functional teams to develop and implement effective contract strategies Oversee the entire contract lifecycle, from initiation to closeout Conduct financial analysis to evaluate contract performance and profitability Ensure compliance with UAE commercial laws and regulations Develop and maintain strong relationships with key stakeholders Implement and maintain contract management systems and processes Provide guidance and training to team members on contract management best practices Stay updated on industry trends and legal developments affecting contract management<br><br><br>Qualifications<br><br>Bachelor's degree in Business Administration, Law, or related field Minimum 10 years of experience in contract management or commercial roles Strong knowledge of UAE commercial laws and regulations Excellent negotiation and communication skills Proven ability to analyze complex financial data and assess risks Proficiency in contract management software and Microsoft Office Suite Experience working in the UAE business environment Strong attention to detail and organizational skills Ability to work effectively under pressure and meet deadlines Professional certifications such as IACCM or CCCM preferred Understanding of international contract law Demonstrated leadership and decision-making abilities Fluency in English; Arabic language skills are a plus
UAE - Abu Dhabi Emirate
The Public Relations Manager for Abu Dhabi Portfolio will support the Head of Public Relations in developing and executing PR strategies. This role will manage and execute PR efforts while focusing on driving awareness, positioning, and media engagement. This role requires strong media relations expertise, hands-on operational support, and cross-functional coordination to ensure consistent brand messaging and impactful coverage across local and international markets.<br>Strategic Execution<br>Implement PR strategies aligned with overall business objectives. Develop story angles tailored to each attraction’s unique positioning. Identify proactive media opportunities to increase visibility.<br>Media Relations & Hosting <br>Build and maintain strong relationships with local, regional, and international media. Manage media inquiries and interview requests. Organize and host media visits, FAM trips and filming opportunities. Provide on-ground support during shoots, events, and launches to ensure smooth execution.<br>Coordination & Stakeholder Management<br>Liaise with internal divisions including Brand Marketing, Media Performance, Operations, Legal, HSE, Events, and Commercial teams. Coordinate closely with external PR agencies to ensure deliverables are met. Ensure alignment on messaging, timelines, and approvals across stakeholders and brand owners. <br>Content & Communication<br>Proofread press releases, talking points, Q&As, briefing documents, and reports. Support PR announcements, new launches, seasonal campaigns, and milestone communications. Monitor and report on media coverage and PR performance metrics.<br>Permits, Agreements & Administration<br>Manage filming permits, media agreements, NDAs, and required documentation. Ensure compliance with internal policies and regulatory requirements. Track budgets,awrads, invoices, agency scopes, and PR calendars. Maintain organized records of media lists, coverage, and reports.<br>Events & Activations<br>Support all PR aspects of events, launches, and activations. Coordinate media attendance and oversee guest management. Ensure brand representation and storytelling is consistent on-site.<br>Education and Qualifications <br>Essential:<br>Bachelor’s degree in public relations, Communications, Marketing, or related field. Or equivalent experience 5+ years of PR experience, preferably within entertainment, hospitality, tourism, or theme parks. Strong media network in key source markets is preferred. Excellent written and verbal communication skills. Highly organized with strong project management capabilities. Ability to work under pressure and manage multiple priorities.
UAE - Abu Dhabi Emirate
The Public Relations Manager for Yas Theme Parks & Attractions will support the Head of Public Relations in developing and executing PR strategies for Yas Island theme parks and attractions. This role requires strong media relations expertise, hands-on operational support, and cross-functional coordination to ensure consistent brand messaging and impactful coverage across local and international markets.<br>Strategic & Planning Support<br>Support the Head of PR in executing PR strategies and campaign amplifications for the Yas Theme Parks & Attractions. Contribute to messaging development, press materials, and PR plans. Assist in crisis communication planning and execution when required.<br>Media Relations & Hosting <br>Build and maintain strong relationships with local, regional, and international media. Manage media inquiries and interview requests. Organize and host media visits, FAM trips and filming opportunities. Provide on-ground support during shoots, events, and launches to ensure smooth execution.<br>Coordination & Stakeholder Management<br>Liaise with internal divisions including Brand Marketing, Media Performance, Operations, Procurement, Legal, HSE, Events, and Commercial teams. Coordinate closely with external PR agencies to ensure deliverables are met. Ensure alignment on messaging, timelines, and approvals across stakeholders and IPs. <br>Content & Communication<br>Proofread press releases, talking points, Q&As, briefing documents, and reports. Support PR announcements, new launches, seasonal campaigns, and milestone communications. Monitor and report on media coverage and PR performance metrics.<br>Permits, Agreements & Administration<br>Manage filming permits, media agreements, NDAs, and required documentation. Ensure compliance with internal policies and regulatory requirements. Track budgets, awards, invoices, agency scopes, and PR calendars. Maintain organized records of media lists, coverage, and reports.<br>Events & Activations<br>Support all PR aspects of events, launches, and activations. Coordinate media attendance and oversee guest management. Ensure brand representation and storytelling is consistent on-site.<br>Education and Qualifications <br>Essential:Bachelor’s degree in public relations, Communications, Marketing, or related field. Or equivalent experience 5+ years of PR experience, preferably within entertainment, hospitality, tourism, or theme parks. Strong media network in key source markets is preferred. Excellent written and verbal communication skills. Highly organized with strong project management capabilities. Ability to work under pressure and manage multiple priorities.
UAE - Dubai
Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.
UAE - Dubai
Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.
UAE - Dubai
Key Accountabilities<br><br> Understand the overall needs and usage behaviour of the sub segment to be able to tailor appropriate customer value propositions Develop & execute strategies to increase market share and achieve P&L targets. End to end ownership of respective portfolio Design and Follow-up on the development of sub segment value propositions as per the roadmap liaising with different stakeholders to facilitate proposition launch within defined time-to-market- Proposition in coop with loyalty schemes such as Fazaa / Esaad etx Metallic Numbers Propositions Create Go-To-Market strategy, plan, communications briefs for the related campaign by liaising with Brand and Communications, products, and all Sales channels and other front-lining business operations for the respective Customer journeys inn alignment with the core proposition manager Develop and implement methods and processes to enhance the effectiveness of the segment strategy to better meet objectives Liaise with ABM team to launch value extraction and retention campaigns Manage Acquisitions, with a focus in enhancement and optimization of the on-boarding journey Manage Customer adoption of the respective propositions. Coordinate with C&C, Sales and Customer Operations, Channel CX, for new digital proposition and Journey CVPs and launches Contribute in Managing the relationship with the organizations (key accountability lies with Gov Relations for the most of them). Manage the common action plan to increase the adoption of the proposition for initiatives by both sides Establish deals with (alone or with the Gov Relations and Enterprise colleagues) new organizations and launch exclusive propositions KPIs - Gross adds by the new propositions and Overall Gross adds of Emirati segment ARPU of Gross Ads and Base of the respective propositions and overall Emirati segment Churn of the respective propositions and overall Emirati segment Base of the respective propositions and overall Emirati segment Revenues of the respective propositions and overall Emirati segment Margin of the respective propositions and overall Emirati segment Emirati Market Share Emirati NPS<br><br>Qualifications<br><br> Minimum Bachelors in Marketing/ BA /related field<br><br>Experience<br><br> Minimum 7 years of experience in Segment Marketing Propositions in Telecoms Account management experience would be considered an advantage<br><br>Skills<br><br> Good understanding of the telecom market dynamics Strong knowledge of customer experience design, marketing research, Solid analytical skills Great interpersonal and communication skills with ability to deliver within a cross-functional environment Solid understanding of communications and media High standard of Telecommunication product and service knowledge Exceptional communication and negotiation skills Minimum requirement, Fluency in English AND Arabic Exceptional written and oral communication skills required. PC skills Office Suite require