Operation Specialist Jobs - Sharjah UAE

As a Design Lead (Secondary), the person shall be capable of defining, reviewing &amp; executing Secondary Engineering Activities for Substation / Power Distribution Projects. He must have advanced knowledge in Protection &amp; Automation System in Substation. The person shall be thorough with protection applications. She / He shall coordinate with vendors for finalization of the equipment. She / He shall lead a team of Engineers and Draughtspersons for timely completion of the Engineering activities within budget. He shall maintain quality of engineering deliverables.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Timely Delivery of Engineering Drawings &amp; Documents </li><li> Ensure deliveries are aligned to Project Schedule </li><li> Provide and obtain spatial requirements and details of cut-outs and openings to Design Lead (Primary) </li><li> Review primary drawings by Design Engineers &amp; Draughtspersons &amp; checking of design &amp; sizing calculations of primary engineering electrical equipment and obtaining approvals from the client </li><li> Prepare Design Philosophy of Protection, Control, Signalling &amp; Automation and review of Functional Description document </li><li> Review of Vendor deliverables pertaining to Secondary Engineering </li><li> Define the philosophies on protection, control, signalling &amp; interfacing (for lead) </li><li> Capable of Multitasking and deliver multiple things on time </li><li> Estimate and Plan man-hour requirement Reviewing of BOQ and submission to contracts team and providing technical clarifications </li><li> Coordinating with Operations team and informing Design specifications for obtaining approval </li><li> Coordinate with multiple disciplines for ensuring inter-departmental checks </li><li> Provide support &amp; clarifications to the Site Execution team </li><li> Check pre-award evaluation of vendors (w.r.t. technical specifications requirement of the client) and forwarding the validation document to Supply Chain Management </li><li> Inspect equipment from the finalized vendor after submission of validation document of the vendor <br><br></li></ul><strong>Technical Expertise<br><br></strong><ul><li> The Design Lead (Secondary) is required to have an overall knowledge of System Studies, Control &amp; Protection requirement, preparation of Schedules, Layouts and associated calculations. She / He is also required to have hands on experience of design Software. The Design Lead (Secondary) is required to have knowledge on National and International Codes and Standards </li><li> She / he should have the understanding of Secondary Engineering activities like Schemes, Wiring Diagrams, SCADA &amp; Control System. He / she shall have knowledge in CT / VT sizing calculations, battery sizing calculations, AC/DC schematic drawings. The Secondary Design Lead should also have detailed knowledge of Substation equipment and their Layouts. </li><li> The Design Lead (Primary) is required to understand and interpret the contractual technical requirements and facilitate the Project Teams as and when required. </li><li> The person is required have an overall understanding of interface knowledge with Telecom systems applicable for Substation. <br><br></li></ul><strong>Software Skills Required<br><br></strong><ul><li> General Awareness of MS Office </li><li> Desirable knowledge of ETAP, PSCAD, CYMEGRID</li></ul>

<p><strong>Job Purpose</strong></p><p>Provide technical support to the Refilling AssociateTeam, HOD, and clients by handling technical issues, coordinating daily operations, and managing contracts, LPOs, and quotations to ensure efficient workflow and customer satisfaction.to ensure prompt corrective actions, and other</p><p>relevant documentation required by the Refilling AssociateTeam and the Head of Department (HOD).</p><p><strong>Key Responsibilities</strong></p><ol><li><strong>Quotation &amp; LPO</strong></li></ol><ul><li>Prepare quotations as requested by the HOD and the Refilling Associate Team.</li><li>Track LPO expirydates and coordinate with clients for renewals.</li><li>Communicate with clients regarding renewals, POs, and quotations as required for annual RENT contract renewals.</li><li> Monthly basis quote.</li><li>New RFQ/preparing/gathered all documents needed as per client requirement.</li></ul><p><strong>(Daily Task)</strong></p><ul><li>Assist the Technical SupportManager (HOD) with daily operational and technical tasks.</li><li>Respond to daily emails,including complaints, inquiries, and general communication.</li><li>Supporting the team with the incoming daily encounter tasks from the client.</li><li>Coordinate and review daily notes (with no notes/no refill)in the refilling work map.</li><li>Reassign refilling schedules for team memberson leave by adjusting dates (1st–29th) and coordinating with temporary covering personnel. Adjust or reschedule refilling dates based on daily requests from various teams.</li><li>Support technicians during installations and maintenance by providing accurate location and contact details.</li><li>Prepare all RFQ documentation required by clients,including completing forms and gathering all necessary supporting documents.</li><li>PO log (running, no LPO) for ENBD /EIB as requested by client (always need to update)</li><li>Ensured and provided LPO details to the team if needed (especially the monthly LPO renewal quote before the LPO.</li></ul><p><strong>Weekly &amp; Monthly report</strong></p><ul><li>Receive monthly commission reportsfrom the AccountsDepartment, distribute them to the team, and verify the accuracy of details and computations.</li><li>Assist in preparing weekly ACTIVE/CANCEL reports, monthly/yearly plans, evaluations, and other documents required by the HOD.</li><li>Review all cancelled clients: confirm cancellation reasons, verify receipt of cancellation communication, contact clients for clarification, offer alternative products, coordinate machine collection, and update reasons in the ERP.</li><li>Requesting monthly Access, yearly gate pass, and all the documents required by the client</li><li>Attendance sheet (all refilled team members need to be checked for the deduction)</li></ul><p><strong>Other Task</strong></p><ul><li>Prepare leave clearance documentsfor the refillingteam </li><li>Handle PED design requests: coordinate with clients for vector logos, liaise with Marketing, and coordinate with Purchasing for printing (including “Sales of the Month” photos).</li><li>Provide cross-functional support to Accounts, including online portal submissions for DN/LPO processing, and verify/edit DN entries with PO numbers.</li><li>Prepare and providesupplier evaluation forms as requested by clients.</li><li>Tracking location or update/everyday 3x a day.</li></ul><p><br></p>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li>Ensure that all guests are warmly welcomed, recognized and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.</li><li>Demonstrate comprehensive knowledge of Front Office procedures and computer system.</li><li>Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.</li><li>Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.</li><li>Use guest name whenever possible in accordance with hotel standards.</li><li>Be familiar with all room types, availability, rates, group movements, billing, daily events, promotions, VIP’s.</li><li>Handling guest messages, facsimiles, and mail, ensuring that the information is passed on is accurate, complete, and promptly delivered.</li><li>Convey information and messages to appropriate personnel in a timely and efficient manner.</li><li>Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.</li><li>Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.</li><li>Ensure all necessary information is obtained upon check-in, following hotel credit procedures.</li><li>Be familiar with all vouchers and group billing procedures.</li><li>Adhere to hotel credit procedures and policies at all times.</li><li>Handle the guest checkout process, ensuring billing processes and manual postings are conducted in accordance with hotel standards.</li><li>Maintain cash float and accurately handle money at all times.</li><li>Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests.</li><li>Maintain daily logbook and conduct informative handover to next shift ensuring that all relevant information is passed on clearly.</li><li>Maintain a clean and tidy work area in accordance with the hotel standards.</li><li>Adhere to hotel policy regarding uniform and personal presentation.</li><li>Ensure that your Manager is informed immediately of any emergency, security or health & safety matter.</li><li>Perform any additional duties as requested by Hotel Management.</li></ul><p>Job Type: Full-time</p><p><strong>Desired Candidate Profile</strong></p><br/><ul><li>Must have excellent spoken and written communication skills.</li><li>Must have excellent customer service skills.</li><li>Must possess a professional presentation.</li><li>Must have a professional phone demeanor.</li><li>Must have strong computer software proficiency.</li><li>Must be able to handle cash and credit transactions.</li><li>Must have ability to maintain calm, polite, and patient in stressful situations.Note: We are a group of hotels located in the heart of Dubai with a revamped HR team. Job seekers please be aware that you are not to be charged / will not be asked to pay for the job that you&#x27;re applying for.</li></ul><p>Job Type: Full-time</p>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li></ul><p>Ensure billing practices comply with legal and insurance requirements</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Degree/ Diploma</p></li><li><p>Any discipline or related fields</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; &nbsp;patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<p>The Full Stack Developer is responsible for designing, developing, securing, and maintaining enterprise digital applications that support Shurooq's business operations and public-facing services. The role provides technical leadership, ensures high software quality, and drives the transition of application development and support from external vendors to an in-house Digital Solutions team.</p><br><p><strong>Application Design & Development:</strong> Design, develop, test, and maintain scalable, secure, and high-performance web and mobile applications using approved front-end and back-end technologies while ensuring code quality and maintainability.</p><p><br></p><p><strong>Solution Architecture & Technical Leadership: </strong>Define application architecture, technical standards, and development best practices. Provide technical guidance, conduct code reviews, and mentor developers to ensure consistent, high-quality software delivery.</p><p><br></p><p><strong>API & System Integration:</strong> Design, develop, and maintain secure RESTful APIs and integrate enterprise applications with internal and third-party systems while ensuring reliability, scalability, and data integrity.</p><p><br></p><p><strong>DevOps & Application Deployment:</strong> Manage source control, CI/CD pipelines, and deployment processes to ensure efficient, automated, and reliable software releases across development, testing, and production environments.</p><p><br></p><p><strong>Application Security & Compliance: </strong>Implement secure coding practices, address vulnerabilities, perform security reviews, and ensure applications comply with Shurooq's cybersecurity policies, industry standards, and regulatory requirements.</p><p><br></p><p><strong>Application Support & Continuous Improvement: </strong>Monitor application performance, troubleshoot production issues, resolve defects, optimize system performance, and recommend enhancements to improve user experience and operational efficiency.</p><br><p><strong>Business Collaboration & Project Delivery:</strong> Work closely with business stakeholders, Digital Solutions team members, and project managers to translate business requirements into technical solutions, estimate development effort, and deliver projects on schedule.</p><br><p><strong>Knowledge Management & Vendor Transition:</strong> Maintain comprehensive technical documentation, support knowledge transfer, and progressively transition application development and support from external managed service providers to the internal Digital Solutions team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.</p></li><li><p>Minimum 5 years of professional experience in Full Stack software development, including experience in enterprise web application development.</p></li><li><p>Strong proficiency in modern front-end technologies such as React.js, Next.js, JavaScript/TypeScript, HTML5, and CSS3.</p></li><li><p>Strong experience in back-end development using Node.js (Express.js) and developing secure RESTful APIs.</p></li><li><p>Experience with relational and NoSQL databases such as Microsoft SQL Server, PostgreSQL, MongoDB, or MySQL.</p></li><li><p>Experience with Git, CI/CD pipelines, and DevOps practices, including tools such as Azure DevOps or GitHub Actions.</p></li><li><p>Experience deploying and supporting applications on Microsoft Azure (preferred) or AWS, including containerization technologies such as Docker.</p></li><li><p>Solid understanding of secure software development, OWASP Top 10, authentication/authorization (OAuth2, JWT), and application security best practices.</p></li><li><p>Experience working in Agile/Scrum development environments with strong problem-solving, analytical, and communication skills.</p></li><li><p>Experience integrating enterprise applications with third-party systems and maintaining production applications is highly desirable.</p></li><li><p>Experience with WordPress development, including custom themes, plugins, and API integrations.</p></li></ul>

<ul><li><p>Managing Patient Experience</p><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.&nbsp;</p></li></ul><ul><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.&nbsp;</p></li></ul><ul><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li></ul><ul><li><p>Register new patients and ensure the records of current patients are up to date.</p></li></ul><ul><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li></ul><ul><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li></ul><ul><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.&nbsp;</p></li></ul><ul><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li></ul><ul><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li></ul><ul><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li></ul><ul><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li></ul><ul><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li></ul><ul><li><p>Participate in the Hospital training programs.</p></li></ul><ul><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li></ul><ul><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety & JCI.</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li></ul><ul><li><p>Maintains patient & staff confidentiality.</p></li></ul><ul><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li></ul><ul><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li></ul><ul><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li></ul><ul><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li></ul><ul><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li></ul><ul><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li></ul><ul><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li></ul><ul><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126682<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Al Muntazah Street, Sharjah 79797, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<ul><li><p>Fraud Rules Management - Clari5 & HPS</p><ul><li><p>Author, configure and maintain real-time fraud detection rules, scenarios and models on Clari5 and HPS PowerCARD / HPS Secure.</p></li><li><p>Manage end-to-end rule change lifecycle: requirement gathering, development, UAT in simulation environment, deployment and post-implementation review.</p></li><li><p>Manage authorization controls, velocity checks, card controls, 3D Secure rules, and cross-channel rules for Cards, Digital Banking, Mobile, Remittances, MFK, Core banking finance system, Digital Channels and ATM/POS.</p></li><li><p>Ensure proper documentation, version control and audit trail for all rule changes.</p></li></ul><p>Rules Performance Review & Gap Analysis</p><ul><li><p>Conduct periodic rule efficacy reviews: hit rate, alert-to-fraud ratio, false positive rate, fraud detection rate, savings and loss avoidance.</p></li><li><p>Implement Champion / Challenger testing and rule tuning to reduce false positives without compromising detection.</p></li><li><p>Perform gap analysis against emerging fraud typologies: Digital frauds, APP scams, Social Engineering, Phishing, Account Takeover, CNP, Card Skimming, First-Party Fraud, Internal Frauds and Consumer application fraud</p></li><li><p>Benchmark bank's fraud controls against industry, CBUAE circulars and peer intelligence. Recommend new scenarios.</p></li></ul><p>MIS, Analytics & Insights</p><ul><li><p>Daily, weekly, monthly Fraud MIS: fraud losses, attempts prevented, channel-wise fraud trends, rule performance dashboard.</p></li><li><p>Build executive dashboards for senior management, Risk Committee and Board.</p></li><li><p>Lead root cause analysis and link analysis on high-value / high-impact fraud cases.</p></li><li><p>Work with Data Science to develop and validate statistical models and ML alerts within Clari5.</p></li></ul><p>Regulatory & Central Bank Reporting</p><ul><li><p>Maintain the Fraud Incidents Register as per CBUAE Rulebook requirements to record date, description and details of fraud incidents and make it available for CBUAE Examiners.</p></li><li><p>Manage all CBUAE fraud reporting: Fraud Incident reporting, Consumer Protection Regulation reporting, Security Incident reporting to CBUAE.</p></li><li><p>Ensure timely, accurate and compliant reporting to CBUAE, UAE FIU and internal governance forums.</p></li><li><p>Liaise with Compliance, Legal and Operations during regulatory inspections and audits.</p></li></ul><p>Leadership & Governance</p><ul><li><p>Lead and mentor a team of Fraud Analysts and MIS Analysts.</p></li><li><p>Ensure adherence to internal Risk Appetite, Fraud Risk Policy and Model Risk Governance.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Statistics, Mathematics, Finance or related field. Master's preferred.</p></li><li><p>2 to 5 years overall experience in Banking Fraud Risk, with minimum 1 year leading Fraud Analytics.</p></li><li><p>Hands-on expertise in Clari5 EFM and HPS PowerCARD - rule writing, simulation, deployment.</p></li><li><p>Strong experience in card payments, digital banking fraud and authorization systems.</p></li><li><p>Experience in UAE / GCC banking and CBUAE regulatory reporting.</p></li></ul><p>Technical Skills</p><p>Platforms: Clari5, HPS PowerCARD, T24, Threat Matrix and FinOne</p><p>Analytics: Advanced SQL, Python / R / SAS, PySpark</p><p>Visualization: Power BI, Tableau, Excel Advanced</p><p>Fraud Types: Card Present / Not Present, ATO, APP, Phishing, Mule Accounts, Remittances Fraud, Acquiring Payment fraud, Application fraud</p><p>Regulatory Knowledge</p><ul><li><p>CBUAE Retail Banking, Consumer Protection, Fraud & Security Incident Reporting</p></li><li><p>PCI-DSS, UAE NESA / UAE Information Assurance Standard</p></li></ul><p>Preferred Certifications</p><ul><li><p>CFE, Certified Fraud Analytics Professional, Clari5 Certified</p></li></ul><p>Key Competencies</p><ul><li><p>Strong analytical and problem-solving mindset</p></li><li><p>Attention to detail for regulatory reporting</p></li><li><p>Stakeholder management and ability to challenge business</p></li><li><p>Leadership and team development</p></li></ul><p>Skills</p><p>Fraud Detection</p><p>Regulatory Compliance</p><p>Team Leadership</p>

<ul><li><p>Act as the primary point of contact for customers, addressing inquiries with a comprehensive understanding of products and services.</p></li><li><p>Resolve customer issues swiftly by utilizing problem-solving skills and ensuring follow-up for complete satisfaction.</p></li><li><p>Document customer interactions meticulously in the CRM system to maintain accurate records and improve service efficiency.</p></li><li><p>Educate customers on product features and benefits, enhancing their experience and encouraging brand loyalty.</p></li><li><p>Receive customers who visit the garage for vehicle repair, maintenance, inspection, or spare parts.</p></li><li><p>Understand and record customer complaints, vehicle problems, and service requirements.</p></li><li><p>Communicate clearly with customers regarding repair procedures, estimated costs, and expected completion times.</p></li><li><p>Handle customer inquiries through phone calls, WhatsApp, email, and other communication channels.</p></li><li><p>Prepare and maintain customer service/job cards.</p></li><li><p>Record vehicle details, customer information, mileage, complaints, and requested services.</p></li><li><p>Coordinate with technicians regarding vehicle inspection and repair requirements.</p></li><li><p>Follow up with technicians to obtain updates on vehicle repair progress.</p></li><li><p>Inform customers about additional repairs or parts required after inspection, subject to management/customer approval.</p></li><li><p>Coordinate vehicle delivery and collection with customers.</p></li><li><p>Prepare service quotations based on information provided by the technician or service manager.</p></li><li><p>Explain quotations and estimated repair costs to customers.</p></li><li><p>Obtain customer approval before proceeding with additional work.</p></li><li><p>Ensure approved and rejected repair items are properly recorded.</p></li><li><p>Coordinate with the purchasing/store department regarding required spare parts.</p></li><li><p>Regularly update customers regarding the status of their vehicles.</p></li><li><p>Inform customers when their vehicle is ready for collection.</p></li><li><p>Follow up with customers after service to confirm satisfaction.</p></li><li><p>Handle customer complaints professionally and report serious issues to management.</p></li><li><p>Maintain good relationships with existing and potential customers.</p></li><li><p>Maintain accurate customer records and vehicle history.</p></li><li><p>Ensure job cards are complete and properly filed.</p></li><li><p>Record customer approvals, service details, and delivery information.</p></li><li><p>Coordinate with the cashier/accountant regarding invoices and payment status.</p></li><li><p>Maintain confidentiality of customer and company information</p></li><li><p>Ensure customers receive professional and friendly service.</p></li><li><p>Respond promptly to customer concerns.</p></li><li><p>Resolve routine customer issues within company policies and authority.</p></li><li><p>Escalate unresolved complaints to the Admin, Service Manager, or Management.</p></li><li><p>Collect customer feedback and communicate suggestions for improving service quality.</p></li><li><p>Coordinate with technicians, service advisors, storekeepers, purchasing officers, cashier, and accountant.</p></li><li><p>Ensure smooth communication between customers and the workshop team.</p></li><li><p>Coordinate availability of spare parts required for customer vehicles.</p></li><li><p>Assist management in maintaining efficient workshop operations.</p></li><li><p>Maintain a professional appearance and positive attitude.</p></li><li><p>Follow company rules, policies, and procedures.</p></li><li><p>Protect company property, customer vehicles, documents, and information.</p></li><li><p>Assist in achieving customer service and sales targets.</p></li><li><p>Perform other reasonable duties assigned by management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A minimum of a high school diploma or equivalent; additional certifications in customer service are a plus.</p></li><li><p>1-3 years of experience in a customer service role, preferably within the same field.</p></li><li><p>Proficiency in English is mandatory; knowledge of additional languages is highly valued.</p></li><li><p>Strong technical skills with experience in CRM software and other relevant tools to streamline customer interactions.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide Level 1 and Level 2 production support for the Newgen application, ensuring high availability and adherence to SLA commitments.</p></li><li><p>Analyze new requirements in Newgen, conduct impact analysis, prepare technical solution approach, estimation, and delivery schedule.</p></li><li><p>Conduct development / customization and configurations in Newgen for meeting new business requirements.</p></li><li><p>Prepare documentation/manuals/user training for the development &amp; customization in Newgen.</p></li><li><p>Conduct quality assurance on the development &amp; customizations before releasing for user testing, along with test report and evidence.</p></li><li><p>Provide UAT support for fixes and resolution of issues during the testing phase.</p></li><li><p>Prepare and build Newgen releases, artifacts for deployment on UAT &amp; production.</p></li><li><p>Maintenance of customized Newgen source code in a version control system maintained at client premises.</p></li><li><p>Trouble shoot and provide fixes in production for defects related to local customization.</p></li><li><p>DMS and iBPS configuration, Workflows and document lifecycle management .</p></li><li><p>Investigate, troubleshoot, and resolve production incidents, perform root cause analysis, and implement permanent solutions.</p></li><li><p>Manage regular support incidents, service requests, problem tickets, and user queries.</p></li><li><p>Analyze business requirements and implement application change requests in coordination with business and technology teams.</p></li><li><p>Participate in application enhancement projects, upgrades, releases, and production deployments.</p></li><li><p>Support end-to-end trade lifecycle processes within the Newgen iBPS platform.</p></li><li><p>Work closely with account services , complains, AML and vendor teams.</p></li><li><p>Monitor application health, interfaces, and system performance, ensuring smooth daily operations.</p></li><li><p>Troubleshoot issues related to interfaces, APIs, messaging, scheduled jobs, and database performance.</p></li><li><p>Prepare technical documentation, support procedures, knowledge articles, and operational runbooks.</p></li><li><p>Ensure compliance with IT governance, security standards, audit requirements, and change management processes.</p></li><li><p>Participate in on-call support and production maintenance activities when required.</p></li><li><p>Involve in the DR activity and move the application from DR to production smoothly.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Required Qualifications</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.</p></li><li><p>8–10 years of experience in Banking IT, with significant hands-on experience supporting the Newgen platform.</p></li><li><p>Strong experience in production support, incident management, change management, and project implementation.</p></li><li><p>Experience supporting mission-critical banking applications in production environments.</p></li><li><p>Excellent analytical, troubleshooting, communication, and stakeholder management skills.</p></li></ul><p>Technical Skills</p><ul><li><p>Strong expertise in the Newgen product architecture and technical components.</p></li><li><p>In-depth knowledge of Newgen modules, iBPS,Omnidocs,Omniscan,Omniprocess,O2MS,BAM, Process Design and Reports.</p></li><li><p>Good understanding of Newgen customization, interfaces, and integration architecture.</p></li><li><p>Strong SQL skills with Oracle and/or Microsoft SQL Server.</p></li><li><p>Experience working in Unix/Linux environments with shell scripting.</p></li><li><p>Working knowledge of Java for troubleshooting and support activities.</p></li><li><p>Experience supporting APIs, middleware, messaging systems, and file-based integrations.</p></li><li><p>Familiarity with application monitoring, scheduling, and performance tuning.</p></li><li><p>Experience using ITSM tools such as ServiceNow, Jira, or similar.</p></li></ul><p>Preferred Experience</p><ul><li><p>Experience working with banks or financial institutions in the GCC region.</p></li><li><p>Hands-on experience with Newgen implementation, migration, upgrade, or transformation projects.</p></li><li><p>Good understanding of banking regulations and operational practices within the GCC.</p></li><li><p>Newgen certification or relevant banking technology certifications are desirable.</p></li></ul></li></ul><p></p></section>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Carpenter, and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li> Perform carpentry repairs, maintenance, and preventive maintenance across the hotel. </li><li> Maintain and repair doors, furniture, fixtures, cabinets, and other wooden structures to Hilton standards. </li><li> Respond promptly to maintenance requests and complete assigned work orders efficiently. </li><li> Support painting activities, including surface preparation, minor repairs, touch-ups, and basic painting works as required. </li><li> Assist the Engineering team with general maintenance and other tasks as assigned. </li><li> Maintain tools, equipment, and work areas in a clean, safe, and organized condition. </li><li> Follow Hilton standards, health and safety procedures, and Engineering policies at all times. </li><li> Provide professional and timely service to support an excellent Team Member and guest experience. <br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>Qualifications<br><br></strong><ul><li>Minimum 1-2 years’ experience as a Carpenter, preferably in a hotel or hospitality environment.</li><li>Vocational/technical qualification in Carpentry or a related trade preferred.</li><li>Basic knowledge of painting and surface preparation.</li><li>Good knowledge of carpentry tools, materials, and maintenance practices.</li><li>Ability to perform basic maintenance and support other Engineering functions.</li><li>Good communication skills and a strong commitment to safety and quality standards.</li><li>Ability to work effectively as part of a multicultural team and support hotel operations.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125306<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Al Muntazah Street, Sharjah 79797, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts – to get it right for our guests and our business each and every time.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<p>Execute daily field sales activities across an assigned territory or account set. Grow existing accounts, acquire new customers, apply the six-stage sales cycle consistently, and maintain accurate and complete records in the Customer Relationship Management system at all times. Responsibilities: Territory and Account Coverage • Execute the defined visit frequency by tier: Tier A twice per month, Tier B once per month, Tier C on the route schedule • Plan every customer visit with a defined objective and log the outcome within 24 hours • Maintain up-to-date records for all accounts in the Customer Relationship Management system including contacts, products, and Free On Loan assets • Manage time allocation across the territory in line with the tier framework Revenue Generation and Pipeline Management • Log all active opportunities in the Customer Relationship Management system with correct stage, value, and expected close date • Maintain a pipeline coverage ratio of at least three times the monthly revenue target • Progress opportunities through the six-stage sales cycle without skipping stages • Submit monthly revenue forecast to the Sales Manager by the agreed deadline New Customer Acquisition • Identify and qualify a minimum of five new prospects per month from the approved acquisition sources • Enter all new leads in the Customer Relationship Management system within 24 hours of identification • Deliver the structured seven-day onboarding journey for every new account • Classify and build a basic account plan for all new accounts within 45 days of first order Pricing Discipline • Apply the approved pricing framework and discount ladder without exception • Escalate any customer request above Level 1 discount authority to the Sales Manager • Log all discount exceptions in the discount exception log within 24 hours • Never negotiate a price below the approved band without documented Sales Manager approval Free On Loan Asset Management • Maintain accurate records of all Free On Loan dispenser assets in assigned accounts • Schedule and complete Free On Loan audits for all Tier A accounts quarterly • Report any damaged, missing, or unserviced units to the Operations Manager within 24 hours Core Competencies Customer Relationship Management • Builds and maintains productive relationships with buying contacts across assigned accounts. • Indicator: Maintains complete contact records; meets visit frequency by tier; receives positive feedback in account reviews. Sales Execution Discipline • Follows the six-stage sales cycle consistently and advances opportunities with clear next steps. • Indicator: All opportunities logged correctly; no opportunity stalled beyond 14 days without a logged action. Product and Portfolio Knowledge • Maintains current knowledge of the full Dhofar Global portfolio across all categories. • Indicator: Can present and explain all categories without referral; identifies cross-sell opportunities in every visit. Pricing Discipline • Applies the discount ladder correctly and escalates above authority without exception. • Indicator: Zero unauthorized discounts; all exceptions documented and escalated correctly. Data Accuracy • Enters all activity into the Customer Relationship Management system within 24 hours without exception. • Indicator: Customer Relationship Management compliance rate above 95% at all times.</p><p>• Minimum two years of field sales experience in Fast-Moving Consumer Goods, hygiene, Facility Management supply, or a related sector • Demonstrated ability to manage a territory and grow existing accounts • Proficiency in Microsoft Office and willingness to adopt Customer Relationship Management tools • Valid driving license • English proficiency required; Arabic or local language proficiency an advantage depending on country • Educational Background and Languages • Minimum educational qualification: Bachelor’s Degree or Diploma in a relevant commercial discipline or equivalent qualification • Preferred field of study: Sales, Marketing, Business Administration, Commerce, Business Management. • Professional certification required or preferred: Professional Selling, Negotiation Skills, Key Account Management.</p>

<p><strong>People Talento HR Consultancy DWC LLC </strong>is a UAE-based HR & talent consultancy offering executive search & recruitment, UAE business setup & formation, fractional HR services, and personal branding & executive presence — helping companies build strong teams and set up right from day one, across industries including construction, real estate, fintech, and more.</p><br><p><strong>On behalf of our client</strong>, a well-established construction/engineering firm in the UAE, we're hiring an experienced <strong>Project Manager</strong> to take full ownership of a construction project from planning through handover.</p><br><p><strong>What you'll own — full project lifecycle:</strong></p><p><em>Planning & Scheduling</em></p><ul><li><p>Develop, manage, and update the master project schedule using Primavera P6 or MS Project</p></li><li><p>Define scope, sequencing, resource and manpower planning</p></li><li><p>Coordinate design, procurement, and construction timelines with all stakeholders</p></li></ul><p><em>Site & Field Operations</em></p><ul><li><p>Full on-site presence — oversee daily site activities, progress, and workforce productivity</p></li><li><p>Supervise site engineers, foremen, subcontractors, and labor teams</p></li><li><p>Resolve on-site issues in real time — you make the call when work needs to stop or change direction</p></li></ul><p><em>Cost & Commercial Control</em></p><ul><li><p>Manage project budget, cost tracking, forecasting, and value engineering input</p></li><li><p>Oversee procurement of materials, equipment, and subcontractor packages</p></li><li><p>Administer contracts (FIDIC or similar forms), review and process change orders, variations, and payment applications</p></li><li><p>Negotiate subcontractor and vendor agreements</p></li></ul><p><em>Quality, Safety & Compliance</em></p><ul><li><p>Enforce HSE standards and site safety protocols (NEBOSH/IOSH-aligned practices)</p></li><li><p>Ensure work complies with UAE building codes and local authority requirements (Dubai Municipality, RTA, ADM, or relevant emirate authority)</p></li><li><p>Oversee quality assurance/quality control (QA/QC) processes and ISO-aligned standards</p></li><li><p>Manage inspections, snagging, and non-conformance resolution</p></li></ul><p><em>Digital Tools & Documentation</em></p><ul><li><p>Use BIM coordination tools (Revit, Navisworks) where applicable to resolve design clashes</p></li><li><p>Manage project documentation and workflow through Procore, Aconex, or similar document control platforms</p></li><li><p>Prepare cost/progress dashboards (Power BI or equivalent reporting tools) for leadership</p></li><li><p>Maintain RFIs, submittals, and full project records through to closeout</p></li></ul><p><em>Client & Stakeholder Management</em></p><ul><li><p>Act as the primary point of contact for the client, consultants, architects, and authorities</p></li><li><p>Lead progress meetings and issue regular status, cost, and forecast reports</p></li><li><p>Manage client expectations and escalations professionally and proactively</p></li></ul><p><em>Team Leadership</em></p><ul><li><p>Lead and mentor Project Engineers, Site Engineers, QA/QC, and HSE personnel</p></li><li><p>Foster a safety-first, accountability-driven site culture across a multicultural workforce</p></li></ul><br><p><strong>To apply, please include:</strong></p><ul><li><p>Your CV</p></li><li><p>A short portfolio or project list — the projects you've managed, your role, and the <strong>approximate value/scale of each project</strong> (this helps us match you to the right opportunity faster)</p></li></ul><br><p><strong>What's in it for you:</strong></p><ul><li><p>AED 10,000–15,000/month, based on experience</p></li><li><p>Employment visa + medical insurance provided</p></li><li><p>30 days annual leave</p></li><li><p>One return ticket home after completing your first year</p></li><li><p>Full ownership of a project — not just a supporting role</p></li></ul><br><p><strong>Schedule:</strong> 6 days a week, Sundays off.</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>What you bring:</strong></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, or a related discipline</p></li><li><p>5–10 years of hands-on experience managing construction projects end-to-end, ideally including exposure to large-scale or landmark developments</p></li><li><p>Proficiency in Primavera P6/MS Project, AutoCAD, BIM tools (Revit/Navisworks a plus), and MS Office</p></li><li><p>Working knowledge of document control platforms (Procore/Aconex) and reporting tools</p></li><li><p>Solid understanding of FIDIC contracts, procurement, and cost control principles</p></li><li><p>PMP, NEBOSH, or IOSH certification is a strong advantage</p></li><li><p>Strong leadership — comfortable directing site teams and subcontractors, confident with clients and authorities</p></li><li><p>English fluency required; Hindi or Arabic is a bonus, not a must</p></li></ul>