Operation Specialist Jobs - Dubai UAE
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<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The purpose of the Merchandise Planner role is to optimize sales, margin, and inventory by building accurate forecasts, managing OTB, and translating commercial strategy into balanced stock and supply plans across channels. It ensures the right product is in the right place at the right time through close collaboration with cross-functional teams, disciplined execution, and continuous performance analysis to drive sell-through and minimize risk.</p>
<h4>What you’ll need to succeed</h4>
<p><strong>Merchandise planning:</strong></p>
<ul>
<li>Create & maintain demand forecast, OTB (Open to Buy) and inventory plans (MSSI) by collaborating with Buying, Finance, Retail, and Ecommerce teams.</li>
<li>Utilize sales data, market conditions, and supplier inputs to help inform merchandise strategies and support profitable decision-making.</li>
<li>Develop stock and supply plans at the brand level, broken down by channel and brand, based on sales and buying budgets.</li>
<li>Oversee store allocation and replenishment parameters (execution performed by allocators for fashion).</li>
<li>Prepare and input data for internal Sales and Operations Planning (S&OP) processes, ensuring alignment across demand, supply, and financial objectives.</li>
</ul>
<p><strong>Demand forecasting:</strong></p>
<ul>
<li>Seasonal/Novelties: Challenge Buyers/Commercial demand forecasts on new products using historical data and sales performance of comparable items.</li>
<li>Permanent/Baseline Product: Input rolling demand forecasts, incorporating historical data, promotions, sell-out forecasts from key accounts, and network evolution.</li>
</ul>
<p><strong>Operational planning:</strong></p>
<ul>
<li>Build capacity plans that account for supply chain, logistics, and vendor constraints.</li>
<li>Manage markdown and liquidation plans to optimize inventory turnover and reduce obsolescence while protecting the margin.</li>
<li>Collaborate with vendors to maintain healthy relationships and ensure alignment on supply requirements.</li>
<li>Identify and address ageing stock, executing liquidation strategies to improve inventory health.</li>
<li>Validate order requests and synchronize with the Order Management team to ensure timely and accurate execution.</li>
</ul>
<p><strong>Performance monitoring and insights:</strong></p>
<ul>
<li>Monitor key planning KPIs, such as Full Price Sell-Through, stock levels, ISA (Inventory Service Availability), DOI (Days of Inventory), OTIF (On-Time In-Full), and fill rates.</li>
<li>Conduct post-mortem analyses of previous seasons to identify insights and best practices to inform future planning cycles.</li>
</ul>
<h4>Professional experience:</h4>
<ul>
<li>7+ years of experience in merchandise and supply planning, preferably in retail, fashion, or related industries.</li>
<li>Hands-on expertise with planning tools, such as Blue Yonder, SAP, or similar advanced systems.</li>
<li>Proven ability to manage seasonal and permanent product planning cycles effectively.</li>
<li>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.</li>
</ul>
<h4>Additional skills:</h4>
<ul>
<li>Strong analytical skills and attention to detail to ensure data accuracy and actionable insights.</li>
<li>Excellent collaboration and communication skills to work with cross-functional teams, including Buying and Order Management.</li>
<li>Knowledge of inventory management principles, OTB calculations, and markdown planning.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>At Chalhoub, we share leading brands with the world. As a category manager you will be responsible for defining and driving the “offer” and purchasing strategy for different products categories and brands. You will also define the action plan for the categories, merchandising, promotional activities, prices and negotiations.</p>
<ul>
<li>Develop the business plan of the department in line with the strategic objectives of the brand</li>
<li>Formulate and communicate the department performance objectives and continuously monitor progress and alignment towards strategic objectives</li>
<li>Develop the department policies and procedures in order to ensure the fulfilment of organizational requirements</li>
<li>Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high-performance standards and staff pride in contribution</li>
<li>Monitor the yearly budget of the department and control expenditure to ensure optimal use</li>
<li>Define the offer strategy for the stores in the designated area in alignment with the brand’s values</li>
<li>Validate the strategy with the GM/Captain</li>
<li>Negotiate annual commercial agreements and the commercialization of advertising spaces with the brands</li>
<li>Drive the development of the margin and the budgetary objectives</li>
</ul>
<p><strong>Category performance management:</strong></p>
<ul>
<li>Benchmark current performance vs. the competition and the peer market</li>
<li>Create different tools to improve the categories’ performance</li>
<li>Manage segmentation, seasonal activities, action plans for the stores; follow up on the results</li>
<li>Manage the existing catalogue, optimizing on the mix at the points of sale</li>
<li>Identify the products with potential and research new products</li>
<li>Develop a wide range of services (skincare – make up – lessons – etc.) to be adapted to each category</li>
<li>Prepare the periodic category reviews</li>
</ul>
<p><strong>Supplier relations:</strong></p>
<ul>
<li>Create partnerships with the brands and follow up on the results</li>
<li>Handle the negotiations with existing and potential partners</li>
<li>Optimize the merchandising plan and the allocation of space vs. the volume of margin</li>
<li>Develop new merchandising aids, tools, and new concepts</li>
<li>Coordinate new openings (brands/merchandising/promotions) or refitting of sales areas</li>
<li>Register newly imported brands to the market, in compliance with the regulations of each country</li>
<li>Benchmark current pricing vs. the competition and the peer market</li>
<li>Recommend adjustments on the pricing policy to the GM/Captain</li>
<li>Handle the production of the annual calendar for the brands promotions, launches, etc.</li>
<li>Assess the requirements and coordinate with relevant internal/external stakeholders (Marketing, Visual Merchandising, Suppliers, Category Managers and Logistics)</li>
<li>Negotiate with suppliers for the stock returns (discontinued and slow movers)</li>
<li>Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance</li>
</ul>
<h4>What you'll need to succeed</h4>
<ul>
<li>Minimum 4 years of category management experience</li>
<li>Background in beauty, make up, and wellness is a plus</li>
<li>Passion and love for beauty products</li>
<li>Commercial acumen</li>
<li>Excellent English communication skills</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The E-Commerce traineeship offers you the opportunity to shape the future of luxury retail in the digital world. As online shopping continues to transform the customer experience, you'll gain hands-on exposure to the teams that bring our digital platforms to life—from launching products and optimizing online experiences to analyzing customer behavior and driving commercial performance.</p>
<p>As a trainee, you'll work alongside experienced professionals across multiple areas of E-Commerce, allowing you to explore different career paths while building practical skills in one of the fastest-growing functions within Chalhoub Group.</p>
<h4>Potential career pathways</h4>
<ul>
<li>E-Commerce Trading – optimize website performance, product launches, promotions, and online sales.</li>
<li>Digital Merchandising – curate online product assortments and ensure an engaging customer journey.</li>
<li>Content Management – manage product information, imagery, and digital content across e-commerce platforms.</li>
<li>Customer Experience (CX) – enhance the online customer journey through continuous improvements and insights.</li>
<li>CRM & Customer Engagement – support personalized campaigns, customer journeys, and loyalty initiatives.</li>
<li>E-Commerce Operations – coordinate the end-to-end online order journey, ensuring seamless execution.</li>
<li>Digital Analytics – monitor website performance, customer behavior, and business KPIs to support data-driven decisions.</li>
<li>Marketplace & Omnichannel – learn how digital and physical retail work together to deliver a unified customer experience.</li>
<li>Digital Projects & Innovation – support new platform enhancements, testing, and digital transformation initiatives.</li>
</ul>
<p>E-Commerce sits at the intersection of luxury, technology, and innovation. Whether you're passionate about digital marketing, online trading, customer experience, data analytics, or digital transformation, this traineeship gives you the opportunity to explore multiple career pathways while contributing to the future of luxury retail. You'll gain valuable hands-on experience, collaborate with industry experts, and help create exceptional online experiences for customers across some of the world's most iconic brands.</p>
<h4>What you'll need to succeed</h4>
<ul>
<li>A bachelor's degree in Business Administration, Marketing, Digital Business, Information Systems, E-Commerce, Communications, or a related field.</li>
<li>A strong interest in digital commerce, technology, and customer experience.</li>
<li>Strong analytical and problem-solving skills with attention to detail.</li>
<li>Proficiency in Microsoft Excel and PowerPoint.</li>
<li>Excellent communication and collaboration skills.</li>
<li>Ability to manage multiple tasks in a fast-paced environment.</li>
<li>Curious, adaptable, and eager to learn new digital tools and technologies.</li>
<li>A proactive mindset with the confidence to contribute ideas and take ownership of projects.</li>
</ul>
<h4>What the Group can offer</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>Emirati talent & inclusive opportunities</h4>
<p>At Chalhoub Group, we are committed to empowering UAE Nationals and fostering local talent as part of our vision for a thriving workforce. We welcome applications from Emirati candidates who are eager to grow, innovate, and contribute to the success of our organization. Our commitment to diversity and inclusion ensures equal opportunities for all, regardless of gender, age, race, religion, or ability.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you’ll be doing</h4>
<p>We are looking for a Visual Merchandising Trainee to support the execution of visual merchandising activities across Jacquemus, Versace, and Farm Rio. This is a hands-on opportunity to learn how brand identity, product presentation, store displays, and customer experience come together within the luxury retail industry.</p>
<p>The role is ideal for someone with a strong creative eye, a genuine interest in fashion, and the confidence to communicate and coordinate with different teams across the business.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Executing visual merchandising guidelines across stores</li>
<li>Supporting store displays, mannequin styling, and product placement</li>
<li>Learning the brand DNA of Jacquemus, Versace, and Farm Rio</li>
<li>Coordinating with store teams, Buying, Marketing, VM teams, and Brand HQ</li>
<li>Supporting stock setup and in-store visual execution</li>
<li>Liaising with suppliers and supporting purchase orders, invoices, and related follow-ups</li>
<li>Adapting global brand guidelines with cultural awareness for the Middle East market</li>
<li>Supporting brand events and activations where required</li>
</ul>
<p>This is a highly store-facing and operational role, so you should be comfortable moving between Dubai Design District, Dubai Mall, Mall of the Emirates, and other locations depending on business needs.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Passionate about fashion, luxury retail, styling, and brand presentation</li>
<li>Creative, with a strong visual and stylistic eye</li>
<li>Confident in communication and coordination</li>
<li>Proactive, organized, and willing to learn</li>
<li>Detail-oriented and able to follow through on tasks</li>
<li>Comfortable working in a fast-paced, operational environment</li>
<li>Open to early working hours, especially when supporting store setups</li>
<li>Comfortable with mall visits, store movement, and hands-on execution</li>
<li>Able to work with different stakeholders internally and externally</li>
</ul>
<h4>What you’ll gain</h4>
<p>This traineeship offers a strong entry point into luxury retail and visual merchandising. You will gain exposure to:</p>
<ul>
<li>How luxury brands are represented in-store</li>
<li>How product placement influences customer experience</li>
<li>How global guidelines are adapted regionally</li>
<li>How fashion, styling, retail operations, and brand storytelling connect</li>
<li>How to work with store teams, brand teams, suppliers, and marketing partners</li>
</ul>
<p>Throughout the journey, you will build confidence in communication, planning, coordination, and store-facing execution, while learning the foundations of visual merchandising within some of the most exciting luxury and fashion brands in the region.</p>
<h4>First 6 months</h4>
<p>During the first six months, you will be expected to:</p>
<ul>
<li>Build a strong understanding of visual merchandising fundamentals</li>
<li>Learn the guidelines and brand DNA of Jacquemus, Versace, and Farm Rio</li>
<li>Support in-store displays, styling, and product placement</li>
<li>Develop strong coordination habits with internal and external stakeholders</li>
<li>Understand how cultural sensitivity and regional nuance shape VM execution</li>
<li>Build confidence in store visits, communication, and operational follow-through</li>
</ul>
<h4>What the group can offer</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Emirati talent & inclusive opportunities</h4>
<p>At Chalhoub Group, we are committed to empowering UAE Nationals and fostering local talent as part of our vision for a thriving workforce. We welcome applications from Emirati candidates who are eager to grow, innovate, and contribute to the success of our organization. Our commitment to diversity and inclusion ensures equal opportunities for all, regardless of gender, age, race, religion, or ability.</p>
HEAD OF AGENCY. Azizi Developments stands as one of the UAE’s leading private real estate developers. Behind our iconic projects is a high-performing corporate team that drives strategy, innovation, and growth. Our professionals, spanning finance, HR, marketing, legal, and operations, play a vital role in shaping the future of our business. We operate with a keen sense of purpose, transparency, and integrity, committed to creating value at every level. If you seek to be part of a results-oriented, fast-paced environment where your contributions truly matter, Azizi is the ideal place to advance your career. Build the network. Lead the market. Drive the next chapter of growth. A leading and rapidly growing UAE real estate developer is looking for an exceptional Head of Agency to lead and accelerate its agency/channel partner ecosystem across the UAE. This is a high-impact leadership role for a commercially driven real estate professional who understands that great agency relationships are built on trust, performance, strategy and execution. If you have a strong network across the UAE real estate brokerage community, a proven track record of driving developer sales through agencies, and the leadership ability to build a high-performing channel ecosystem — we want to hear from you.<br>???? THE ROLEAs Head of Agency, you will own the developer's agency/channel partner strategy, driving revenue through brokerage networks while strengthening the company's position as a preferred developer partner. You will lead the agency business end-to-end — from partner acquisition and segmentation to performance management, strategic alliances, activation, incentives and sales conversion. Your mission is simple:Build the strongest agency network. Increase productivity. Grow market share. Deliver exceptional sales results.<br>???? KEY RESPONSIBILITIESAgency Strategy & Growth Develop and execute the overall agency/channel partner strategy aligned with the company's sales and business objectives. Build a scalable and high-performing network of real estate agencies and brokerage firms across the UAE. Identify, onboard and develop high-value strategic agency partnerships. Segment agencies based on performance, potential, market reach and strategic value. Expand the developer's presence across key UAE brokerage markets. Sales & Revenue Own agency-generated sales targets, revenue and overall channel performance. Drive consistent sales contribution through agency partners across the company's portfolio. Develop strategies to increase agency productivity, conversion and repeat business. Analyze sales pipelines, agency performance and market trends to identify opportunities and corrective actions. Work closely with Sales leadership to optimize inventory allocation and agency sales strategies. Agency Relationship Management Build strong, long-term relationships with agency owners, CEOs, directors, senior brokers and key decision-makers. Establish the developer as a preferred partner of choice within the UAE brokerage ecosystem. Lead regular agency engagement initiatives, business reviews and strategic meetings. Resolve escalations and commercial issues while maintaining strong partner relationships. Agency Activation & Engagement Develop and execute agency activation programs, campaigns, roadshows, broker events and sales initiatives. Partner with Marketing to create effective agency-facing campaigns, launches and sales tools. Develop incentive programs that drive measurable agency performance. Ensure agencies are consistently informed, trained and activated on new projects, launches, inventory and commercial propositions. Leadership & Performance Management Lead, mentor and develop the agency/channel management team. Establish clear KPIs, performance standards and accountability mechanisms. Build a culture focused on commercial excellence, relationship management and measurable results. Drive disciplined reporting, forecasting and performance reviews. Market Intelligence Maintain a strong understanding of the UAE brokerage landscape, competitor activity, market movements and agency behavior. Identify emerging agencies, new market opportunities and changing buyer trends. Provide senior management with actionable insights on agency performance, market opportunities and competitive positioning.???? WHAT WE'RE LOOKING FOR12+ years of experience in UAE real estate, with significant experience in developer–agency/channel sales. Proven experience leading agency relations, channel sales or brokerage partnerships for a major real estate developer. Strong and demonstrable network across the UAE real estate brokerage community. Track record of achieving and exceeding sales and revenue targets through agency channels. Strong understanding of Dubai/UAE real estate market dynamics and brokerage ecosystem. Experience managing senior agency relationships and large-scale channel networks. Strong commercial, negotiation and stakeholder-management skills. Proven people leadership and team-building capabilities. Excellent analytical, strategic and communication skills. Strong understanding of developer sales processes, launches, inventory management and agency incentive structures. UAE real estate/developer experience is essential.<br>???? THE IDEAL LEADERWe are looking for someone who is:Commercially Sharp — understands numbers, margins, targets and what drives agency productivity. Relationship Driven — has genuine credibility and influence within the UAE brokerage community. Strategic — can move beyond transactional broker management and build a sustainable agency ecosystem. Execution Focused — turns strategy into measurable sales results. Influential — can engage everyone from a broker to an agency CEO and senior developer leadership. Market Connected — knows the UAE brokerage landscape, its key players and where the next opportunities are.???? WHY THIS ROLE? This is an opportunity to take ownership of one of the most important growth engines within a leading UAE real estate developer. You will have the opportunity to:Shape and lead the company's agency ecosystem. Work directly with senior leadership. Build strategic partnerships with some of the UAE's most influential brokerages. Drive significant sales and revenue impact. Lead and develop a high-performing channel team. Play a key role in the company's continued expansion and market growth. If you have the network, the commercial mindset and the ambition to build a market-leading agency channel — this is your opportunity to make an impact. Please DM at wafa.abdul@azizidevelopments.com
**FULL COMMISSION-BASED ROLE** Only apply if you are genuinely interested in a commission-based position. This role requires a proactive approach and a commitment to achieving results.<br>Company Description DANA Elite Sales Club Holdings is a premier global business growth and strategic advisory platform, dedicated to empowering entrepreneurs, startups, SMEs, corporations, investors, and High-Net-Worth Individuals (HNWIs) to achieve exceptional, sustainable business and financial success.<br>Headquartered in Singapore, we stand as the foremost gateway for businesses eager to establish, expand, and scale their operations across Singapore, ASEAN, and international markets. Our integrated ecosystem delivers comprehensive, end-to-end support in business development, market entry, sales acceleration, branding, marketing, strategic partnerships, corporate networking, talent solutions, and investment connectivity. This enables organizations to forge a formidable and lasting presence in the marketplace.<br>We go beyond mere business growth. We equip our members and clients with robust wealth management, financial planning, legacy planning, and asset protection strategies to ensure their wealth is preserved and grows across generations. Through our extensive network of industry leaders, investors, government agencies, and global partners, we create powerful opportunities that foster innovation, cross-border collaboration, and enduring success.<br>At DANA Elite Sales Club Holdings, we are unwavering in our commitment to providing actionable solutions, strategic guidance, and valuable connections. We enable businesses and individuals to grow with confidence, compete on a global scale, and make a lasting impact on their organizations, families, and future generations.<br>Position Overview The Sales Director | Singapore Education Exchange is responsible for driving the growth of the organization's international business membership network by acquiring overseas companies seeking to establish, expand, or strengthen their presence in Singapore and across global markets.<br>The Sales Director will position Singapore as Asia's preferred gateway by providing end-to-end business expansion solutions. This includes delivering decisive support in critical areas such as company incorporation, work pass applications, talent acquisition, sales strategy, business development, strategic networking, and market expansion, ensuring international businesses are fully equipped to establish, operate, and thrive in Singapore while accessing regional and global opportunities.<br>Key Responsibilities<br>1. Global Business Membership Acquisition Develop and execute strategies to recruit international corporate members. Identify and engage SMEs, startups, family offices, investors, corporations, and entrepreneurs seeking expansion into Singapore and ASEAN. Build a robust sales pipeline through referrals, strategic partnerships, trade missions, embassies, chambers of commerce, and business associations. Present the organization's membership programs and business expansion services to prospective members. Achieve monthly, quarterly, and annual membership and revenue targets.<br>2. International Business Expansion & Advisory Serve as the primary business advisor for international members by providing strategic guidance and coordinating solutions that support successful market entry and sustainable growth in Singapore.<br>Key areas of support include:Company incorporation and business entity setup. Business licensing and regulatory guidance. Employment Pass, Entre Pass, and other work pass application support. Talent acquisition and executive recruitment. Sales strategy development and market penetration planning. Business development and partnership opportunities. Strategic networking with industry leaders, investors, government agencies, and business communities. Branding, marketing, and customer acquisition strategies. Business matching and distribution channel development. Investment readiness and capital-raising opportunities. Regional expansion into ASEAN and international markets.<br>Work closely with internal teams and external professional partners to ensure members receive seamless, end-to-end business support throughout their expansion journey.<br>3. Member Success & Relationship Management Build trusted relationships with business owners and senior executives. Understand each member's business objectives and recommend tailored growth strategies. Ensure members maximize the value of their membership through access to business advisory, networking, strategic partnerships, and expansion opportunities. Drive long-term member engagement, satisfaction, renewals, and referrals.<br>4. Strategic Partnerships Develop and maintain partnerships with:Government agencies Chambers of Commerce Trade Associations Professional service firms Universities Accelerators and incubators Investment networks Corporate partners International business councils Leverage these partnerships to create business opportunities and value-added services for members.<br>5. Marketing & Business Development Represent the organization at international conferences, business forums, roadshows, and trade exhibitions. Conduct business presentations, webinars, and networking sessions. Collaborate with the marketing team to generate qualified international leads. Promote Singapore as a premier destination for business expansion and investment.<br>6. Sales Performance & Reporting Manage the complete membership acquisition cycle from prospecting to onboarding. Maintain accurate CRM records and sales forecasts. Track business development activities and membership performance. Prepare monthly management reports and market intelligence updates. Recommend new initiatives to strengthen membership growth and international market penetration.<br>Requirements<br>Qualifications Bachelor's Degree in Business, Marketing, International Business, Management, or a related field. MBA or professional business qualifications are advantageous. Years of experience in international business development, corporate sales, membership sales, business consulting, or market expansion. Demonstrated success in acquiring corporate clients or business memberships. Strong understanding of Singapore's business ecosystem, regulatory environment, and international market expansion. Excellent business development and consultative sales skills. Strong commercial acumen and strategic thinking. Outstanding networking and relationship management abilities. Ability to engage C-suite executives, business owners, and international investors. Strong presentation, negotiation, and communication skills. Experience working with multicultural and international stakeholders. Self-driven with a results-oriented mindset. Must be familiar with the Russian market.<br>Key Performance Indicators (KPIs) New international business members acquired. Membership revenue generated. Number of overseas companies successfully onboarded into Singapore. Number of successful company incorporations and business establishment projects supported. Number of work pass and talent acquisition projects facilitated. Number of strategic business introductions and partnerships created. Member retention and renewal rate. Customer satisfaction score. Regional market expansion achieved by member companies.
Genuine is the way<br>At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things! The Sales Manager – Hospitality position is part of our hospitality business, a key segment within SARA Group focused on building strong customer partnerships, growing sales, and delivering premium products and solutions to luxury hotels, resorts, hospitality groups, and premium hospitality establishments across the UAE. Working with distinguished brands such as Villeroy & Boch, you will be responsible for developing business within the luxury hospitality sector, building strong relationships with hotel decision-makers, and positioning premium products and solutions that meet the high standards of five-star hospitality.<br>What You'll Do:· Develop and execute structured daily field-sales plans covering luxury hotels, resorts, hospitality groups, and premium hospitality customers across the UAE.· Identify, prospect, and acquire new customers across five-star hotels, luxury resorts, hospitality groups, hotel restaurants, banqueting operations, and other relevant premium hospitality businesses.· Conduct regular customer visits, presentations, product demonstrations, and business meetings to identify and develop sales opportunities.· Build and maintain strong relationships with purchasing and procurement managers, F&B managers, executive chefs, hotel management, owners, and key decision-makers.· Understand customer requirements, hotel standards, project specifications, and operational needs and recommend suitable premium products and solutions.· Present and promote premium brands and product collections, including Villeroy & Boch, and demonstrate their value, quality, design, and suitability for luxury hospitality environments.· Identify new business opportunities through hotel openings, renovations, refurbishments, new hospitality projects, and existing hotel requirements.· Prepare quotations, negotiate commercial terms, and follow up with customers through to successful order closure.· Manage the complete sales cycle from prospecting and initial engagement through order placement, fulfilment, and payment collection.· Grow existing accounts through cross-selling, upselling, and introducing new products, collections, and solutions.· Develop and maintain a strong sales pipeline, ensuring opportunities are actively followed up and converted.· Monitor competitor activities, market trends, hotel developments, pricing, and customer requirements to identify new business opportunities.· Maintain accurate and up-to-date customer records, sales activities, opportunities, and pipeline information.· Follow up on outstanding quotations, orders, and customer payments to support healthy business performance.· Collaborate closely with Sales, Warehouse, Logistics, Finance, and other internal teams to ensure smooth order fulfilment and customer service.· Achieve agreed monthly, quarterly, and annual sales and revenue targets.· Prepare regular sales reports covering customer visits, new business opportunities, sales performance, pipeline development, and market activity.· Represent SARA Group and its premium brands at relevant hospitality exhibitions, trade shows, networking events, and industry activities when required.<br>What You Should Bring:· Results Orientation: You are highly target-driven, commercially focused, and motivated by achieving and exceeding sales objectives.· Hospitality Business Development: You proactively identify opportunities within the luxury hospitality sector, build a strong pipeline, and convert prospects into long-term customers.· Relationship Building: You build trusted relationships with hotel procurement teams, purchasing managers, F&B leaders, chefs, hotel management, owners, and key decision-makers and understand how to turn relationships into sustainable business.· Commercial Awareness: You understand the dynamics of the luxury hospitality market, customer needs, pricing, competition, and the commercial drivers behind hotel purchasing decisions.· Communication & Negotiation: You communicate confidently and professionally and can influence, negotiate, and present premium products and solutions effectively.· Customer Focus: You are committed to delivering exceptional service and creating long-term partnerships with luxury hospitality customers.· Resilience & Ownership: You are comfortable working independently in the field, handling rejection, solving challenges, and taking ownership of your results.· Organization: You manage a large territory, customer portfolio, sales pipeline, and follow-ups with discipline and attention to detail.<br>What We're Looking For:· Bachelor’s degree (BA/BS) from a reputable institution.· 3–5 years of proven outdoor B2B sales experience in the UAE, preferably within luxury hospitality, hotel supplies, premium tableware, luxury hospitality products, or related industries.· Proven experience selling to five-star hotels, luxury resorts, hospitality groups, or other premium hospitality establishments.· Experience with premium brands, tableware, hotel operating supplies, or hospitality-related products and solutions will be a significant advantage.· Strong existing relationships and contacts within the UAE luxury hospitality sector, particularly with hotel procurement, purchasing, F&B, and management teams.· Proven track record of achieving sales targets and successfully acquiring new hospitality customers.· Strong knowledge of the UAE luxury hospitality market and customer landscape.· Excellent communication, negotiation, presentation, and customer relationship management skills.· Self-motivated, energetic, and comfortable working independently across the field.· Strong commercial awareness with the ability to identify and develop new business opportunities.· Good command of English; Arabic is an advantage.· Valid UAE driving license.· Willingness to travel extensively across the UAE for customer visits and business development activities.<br>Why Join Us? Learning, Development & Performance Excellence– access to e-learning, educational programs, and personalized development plans designed to fuel career growth. Our structured sales journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards. Wellbeing & Coaching– on-demand mental health coaching and perks that support balance and resilience. SARA Cares– initiatives that extend to education and other human-centered benefits beyond work.<br>All benefits and programs are subject to company policy and eligibility criteria.<br>Apply today and let’s make it happen!
TGP International is looking for an experienced and highly creative Senior Associate / Associate Director to join its studio.<br><br>TGP International is a global hospitality consultancy based in London, Dubai, and Cairo. We partner with ambitious brands, clients, and entrepreneurs to turn their visions into successful hospitality experiences through concept development, interior design, branding and graphic design, advisory, franchising, operations, and project management. Our multidisciplinary team brings together interior designers, brand designers, strategists, advisors, chefs, and hospitality operators. This combination of creative and commercial expertise makes TGP an exciting environment for people who are passionate about food, hospitality and creating memorable guest experiences.<br><br>We are looking for someone who shares that passion. Someone inspired by the opportunity to create world-class restaurants, bars, food halls, and hospitality destinations, and who understands how exceptional design can transform the guest experience.<br><br>While TGP is an established international consultancy, we retain a strong entrepreneurial spirit. This is a senior role within our Interior Design team, offering significant studio responsibility, client exposure, and the opportunity to contribute directly to exciting hospitality projects.<br><br>Key Responsibilities:<br><br>Design Expertise<br><br>Deliver world class creative solutions across multiple small, medium, and large-scale projects simultaneously, and across multiple geographies (UK, Europe, Asia and Middle East) Lead projects and the creative process from concept to delivery; with proven track record of strong design narrative where storytelling remains at the heart of the project throughout its development Lead and contribute hands-on to concept development and design presentations, test fits, spatial planning, and 3D models, with a strong focus on guest experience and operational functionality Review detailed drawing packages, finishes and FF&E specifications ensuring technical requirements and design intent are successfully co-ordinated, including liaising effectively with clients, consultants, contractors and suppliers throughout the design and delivery process Demonstrate deep knowledge of design detailing, materials, finishes, fixtures and furniture, including fabrication and construction processes Build and maintain strong professional relationships with suppliers, manufacturers, makers, and other industry partners<br><br>Project Leadership & Management<br><br>Take accountability for the successful creative and commercial delivery of projects to TGP's quality standards Maintain oversight and remain actively involved and hands-on throughout the entire project process, from initial concept through to design development, documentation, and delivery Make informed decisions regarding project resourcing, priorities, workflows, and allocation of responsibilities across internal teams including weekly resource tracking and coordination of project scheduling Manage projects effectively against agreed programmes, budgets, contractual scope of services, and commercial requirements Identify project risks and challenges early and work proactively with leadership team to resolve them Provide clear and timely reporting to the leadership team on project progress, resourcing, and key issues<br><br>Team Development & Management<br><br>Foster a collaborative and supportive environment in which knowledge and best practice are openly shared Lead, mentor and train junior team members to support their professional and creative development, and maximise team performance and quality design output Support department resource planning, forecasting, project allocation and ad-hoc department admin Manage workloads and workflows across multiple concurrent projects, ensuring teams are appropriately supported Contribute positively to TGP's studio culture and help maintain an environment that encourages collaboration and creativity<br><br>Client Engagement<br><br>Proactively manage existing client relationships, ensuring that opportunities for repeat work are maximised Present creative concepts and design thinking clearly, confidently, and persuasively to senior client stakeholders Actively engage with opportunities to develop new business, enhancing internal and external communications via events, forums, and publications Support the preparation of fee bids, RFPs, and fee negotiations on projects<br><br>Software Proficiency<br><br>Adobe Suite Auto CADSketch UpPower Point Microsoft Office<br><br>Experience with the following would be advantageous:<br><br>Miro Asana<br><br>The role is based in our Covent Garden studio in London, with a hybrid working model of three days per week in the studio, and two days working remotely from home.<br><br>Requirements<br><br>What we are looking for:<br><br>We are looking for an accomplished hospitality designer and creative leader who combines exceptional design ability with strong project, team, and client leadership.<br><br>The successful candidate will have:<br><br> 10+ years' professional experience in interior design or interior architecture, with significant experience in hospitality and F&B environments An outstanding portfolio demonstrating exceptional creative quality across restaurants, food halls, bars, and other hospitality and commercial environments having worked through Riba stages 1-6 A proven ability to develop emotive, narrative-driven, and design-led concepts and experiences, across projects of varying scales and geographies Strong creative leadership, with the ability to take projects from initial concept and storytelling through design development and delivery, including technical and construction expertise The confidence and experience to operate autonomously, with minimal supervision from leadership team Strong leadership and mentoring capabilities, with experience developing and managing design teams Commercial awareness and an understanding of project programmes, budgets/value engineering, contracts, fees, and resourcing Excellent client-facing, presentation, and communication skills A collaborative, adaptable, no-ego approach, and a commitment to contributing positively to studio culture A bachelor's degree in interior design, Interior Architecture or a related discipline from an accredited institution, or equivalent professional qualification The right to work in the UK<br><br>Benefits<br><br>TGP International employee benefits:<br><br>Hybrid work arrangement: three days in the office and two days working remotely Company incentive scheme offering up to 5 to 10 per cent for introductions and 5 per cent for successful closures Remote work flexibility: one additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave Structured professional development through a dedicated coaching and mentoring program Annual company gathering: a global team event bringing together employees from all offices An employee recognition program: regular recognition initiatives celebrating outstanding performance and contributions
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>The Role<br><br>To provide service that is sincere, warm and enthusiastic, ensuring the employees satisfaction in order to make a professional first impression of the People & Culture Department To provide support to the People & Culture/Learning & Development team whilst maintaining strict confidentiality of information at all times Have a thorough understanding of People & Culture and Learning & Development policies and procedures and be able to provide up to date information and prompt answers to employee and candidate queries To take the time to get to know the employees, and to be committed to service excellence To be entrepreneurial and to think beyond the boundaries is expected and not requested To prioritise tasks and manage employees expectations in busy work environment Possess advanced knowledge of Microsoft Office systems<br><br>Key Deliverables And Responsibilities<br><br>Planning & Organizing:<br><br>To organise employee events including birthday celebrations, national days, employee parties, activities, sports teams and lifestyle classes. To regularly update the communication & ACE of Heartists boards for all employees and assist with the implementation and communication of all hotel policies and procedures through noticeboards.<br><br>Operations<br><br>To prepare name badges and ID cards and any replacements required. Process ticket bookings for new hires, vacations, business trips and leavers as per policy. Manages the application and deletion of Medical Insurance, Workman’s Compensation and Life Insurance. Manages the Probation Evaluation & Confirmation by sending the evaluation forms on time and following up with leaders for completion. Organising interviews with Director of People & Culture & issuing the confirmation letter. Creates Disciplinary letters and schedules meetings with Director of People & Culture as directed. Owns the Cafeteria operations, ensuring upkeep, cleanliness and availability of consumables in the cafeteria. Maintains accurate stock and inventory of cafeteria, locker room and Heartist Hub items. Overlooks the upkeep of Heartist Hub, P&C Store and file room Keeps the People & Culture/Learning & Development Office and Training Room tidy. Orders stationary, decorations and other items as required. Assist Learning & Development Manager by preparing IMRs and certificates of completion. Schedule exit interviews with Learning & Development Manager and Director, People & Culture. Complete the Exit formalities as per the checklist for all leavers and ensuring all documents are in place. Has an environmentally friendly approach to use of energy and paper in the office. Maintain strict adherence to the property's environmental protocols by driving resource efficiency across all functions, particularly through implementing measures for responsible energy and water consumption, reducing waste output, supporting sustainable purchasing decisions, and accurately contributing to required full compliance.<br><br>Administration<br><br>To provide administrative support to the Director of People & Culture and Learning & Development Manager. To raise expense reports and PRs for all People & Culture expenses including cafeteria, staff events, payment of utilities, accommodation and miscellaneous orders. To file all employee related documents correctly & efficiently on an ongoing basis and own the filing system. Maintains an accurate filing system for all People & Culture Office communications like memos, all People & Culture related AMCs, voting slips and other general documents. Submits and coordinates the successful filing and pay-out of employee insurance claims. Prepare letters for employees as requested (eg. bank letters, embassy letters) Participate in the weekly Heart of the House Walk-Around and Accommodation Checks. Any other duties and tasks assigned by Director of People & Culture.<br><br>Core Behaviours<br><br>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Swissotel Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.<br><br>Trust: Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.<br><br>Relationships: We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.<br><br>Drive: We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.<br><br>Entrepreneurship: We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.<br><br>Qualifications<br><br>**Required Qualifications:**<br><br>College Graduate or equivalent qualification Proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook) Minimum 1 year of professional experience in a People & Culture, Human Resources, or Administrative Coordinator role Demonstrated knowledge of HR policies, procedures, and employment legislation Strong Organizational and time management capabilities Excellent written and verbal communication skills Ability to maintain strict confidentiality and handle sensitive information with discretion<br><br>Preferred Qualifications<br><br>Experience with Accor Systems or similar hospitality management software Familiarity with employee benefits administration and insurance claim processing Knowledge of event planning and coordination Experience in a hospitality or hotel environment<br><br>Additional Information<br><br>Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.
Role Description A VIP Driver / Limousine Driver is responsible for providing safe, reliable, punctual, professional, and discreet transportation services to VIP clients, executives, corporate guests, and other passengers. The role ensures a premium transportation experience by maintaining excellent driving standards, vehicle presentation, customer service, confidentiality, and route efficiency. The position may involve executive transportation, airport transfers, hotel transfers, business appointments, corporate events, and other scheduled journeys. Key Responsibilities Provide safe, punctual, professional, and comfortable transportation to VIP clients, executives, corporate guests, and passengers. Drive passengers to airports, hotels, offices, residences, business meetings, restaurants, events, and other destinations as required. Maintain a high standard of professionalism, courtesy, discretion, and customer service at all times. Plan routes in advance and monitor traffic, road conditions, weather, and alternative routes to ensure timely arrivals. Use GPS, navigation applications, traffic-management tools, and other approved technologies for efficient route planning. Arrive at designated pick-up locations on time and confirm passenger details before departure. Provide airport meet-and-greet, airport pickup, hotel transfers, corporate transportation, and executive chauffeur services where required. Monitor flight schedules and adjust airport pickup arrangements in response to delays, cancellations, or schedule changes. Assist passengers with luggage, personal belongings, boarding, and vehicle entry and exit when appropriate. Maintain strict confidentiality regarding passenger identities, destinations, schedules, personal information, business activities, and other sensitive matters. Communicate professionally with passengers while respecting their privacy, preferences, and personal space. Maintain the limousine or assigned vehicle in a clean, polished, comfortable, and professional condition. Conduct daily vehicle inspections, including tires, brakes, lights, fluids, fuel, safety equipment, and general vehicle condition. Report vehicle defects, maintenance requirements, accidents, traffic incidents, or safety concerns promptly. Coordinate vehicle servicing, maintenance, repairs, inspections, registration, insurance, and other vehicle-related requirements. Maintain accurate records of journeys, mileage, fuel consumption, maintenance, expenses, and vehicle usage. Follow all applicable traffic laws, road-safety requirements, company policies, and transportation regulations. Practice defensive driving and prioritize passenger safety and comfort at all times. Coordinate with executive assistants, personal assistants, dispatchers, hotel staff, security teams, event organizers, and other relevant personnel. Provide transportation support for corporate meetings, conferences, events, delegations, and special occasions. Maintain awareness of passenger preferences, frequently used routes, destinations, schedules, and service requirements. Handle schedule changes, route changes, unexpected delays, and transportation requests calmly and professionally. Maintain appropriate professional attire, personal grooming, communication etiquette, and presentation standards. Ensure all required driving licenses, permits, vehicle documents, insurance documents, and certifications remain valid. Ensure passenger belongings are handled carefully and returned promptly if left in the vehicle. Maintain accurate and confidential records of passenger schedules, journeys, transportation activities, and expenses. Assist with vehicle security and ensure the vehicle is parked safely and appropriately. Coordinate with transportation operations teams to ensure smooth scheduling, dispatch, and passenger service. Report any security concerns, suspicious activity, accidents, incidents, or passenger-safety issues according to company procedures. Maintain current knowledge of local roads, airports, hotels, business districts, residential communities, tourist destinations, and major UAE locations. Support company transportation policies, VIP-service standards, security procedures, and customer-service protocols. Identify opportunities to improve transportation efficiency, punctuality, passenger experience, vehicle condition, and service quality. Contribute to continuous improvement of passenger safety, punctuality, comfort, confidentiality, vehicle standards, customer service, and overall premium transportation quality. Qualifications Valid UAE driving license appropriate for the assigned vehicle category is required. Previous experience as a VIP Driver, Limousine Driver, Executive Driver, Chauffeur, Personal Driver, or similar position is preferred. Professional driving experience with luxury vehicles, executive vehicles, limousines, or premium transportation services is advantageous. Excellent knowledge of UAE roads, airports, hotels, business districts, residential areas, and major destinations. Strong understanding of UAE traffic laws, road-safety requirements, and defensive-driving practices. Excellent driving skills with a strong focus on passenger safety, comfort, punctuality, and smooth driving. Good knowledge of GPS, navigation systems, traffic applications, and route-planning tools. Excellent communication, customer-service, interpersonal, and professional-etiquette skills. Ability to communicate effectively with VIP clients, executives, corporate guests, hotel personnel, assistants, security teams, and other stakeholders. High level of discretion, confidentiality, integrity, and professionalism. Strong punctuality, reliability, time-management, flexibility, and organizational skills. Ability to remain calm and professional under pressure, including during traffic congestion, delays, schedule changes, and unexpected situations. Good understanding of vehicle inspection, basic maintenance, cleanliness, safety, and security procedures. Ability to maintain accurate journey, mileage, fuel, expense, and vehicle records. Professional appearance, courteous behavior, excellent grooming, and strong personal presentation. Ability to work flexible schedules, including early mornings, evenings, weekends, public holidays, and on-call assignments where required. Ability to manage changing schedules, multiple destinations, airport transfers, business meetings, and special transportation requests. First-aid, defensive-driving, or professional chauffeur certifications are advantageous. Experience working with corporate executives, high-profile clients, hotels, luxury transportation companies, private clients, or executive offices is advantageous. Ability to work effectively with dispatchers, executive assistants, personal assistants, security teams, hotel staff, event coordinators, and transportation managers. Professional, trustworthy, discreet, patient, punctual, responsible, adaptable, and service-oriented. Strong commitment to passenger safety, confidentiality, punctuality, vehicle presentation, professional conduct, customer satisfaction, and premium transportation service.
About Dubai Holding Asset Management: Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its position as one of the world's most coveted and sought-after liveable destinations. From hot-spot retail destinations like Bluewaters, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk and The Outlet Village to popular attractions, including the Theatre of Digital Art, Madame Tussauds, Tr88house, Museum of Illusions, Dubai Holding Asset Management’s retail destinations captivate millions of visitors and tourists every year. Meanwhile, the niche and vibrant community centres as Bay Avenue, Mudon Community Centre, and Serena Marketplace play a vast role in enhancing the overall quality of life in residential communities, making neighbourhoods more vibrant and connected. In 2022, Dubai Holding Asset Management’s retail destinations collectively attracted over 28 million visitors and hosted over 75 events across the portfolio. Dubai Asset Management maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities, elevating the city’s global recognition as one of the most desirable and liveable destinations worldwide. About the Job:An opportunity has arisen for a Senior Officer - Mall Management to join Dubai Holding Asset Management. The main duties and responsibilities of this role include:The role holder is responsible for supporting the mall management team by providing administration support for efficient coordination of all mall activities to ensure the effective and smooth running of the mall in delivering superior services and exceeding customer expectations. The role holder coordinates administrative requirements for the assets’ operations, collates data, and prepares reports. Act as the primary administrator and coordinator for the Mall Management Office, communicating effectively with colleagues, establishing effective working relationships, and providing full administrative support. • Record and track the progress of relevant mall management day-to-day activities in order to provide information to the Centre Manager for making informed decisions. • Coordinate and collect budget reports (OPEX & CAPEX) from relevant departments on a weekly/monthly basis.• Assist in preparing footfall and turnover forecasts and submit them to the Centre Manager. • Prepare and administer outgoing communications, memos, letters, and emails for the asset. • Monitor monthly database growth and analyze sales/footfall drop /increase for marketing campaigns. • Support the Centre Manager in the preparation of meetings, attend the meetings, and take minutes as required. • Attend calls and respond in a timely manner to queries related to the mall management services and any issues related to mall services to ensure critical issues are escalated on time to the centre manager or concerned staff in order to provide efficient customer service for all the tenants. • Support the team in updating the database of all mall services activities, rates, retail lease, relevant leasing regulations, etc., and ensure accurate information recording. • Coordinate and receive tenant requests, including work permit requests, via call center and distribute them to the appropriate teams, such as Tenant Relations or the technical team, in case of technical requests for timely redressal. Reporting • Assist in preparing asset business plans and asset year-end analytical presentations or any other related reports. • Assist the Centre Manager in preparing monthly asset management reports for the management to report on the asset performance and the progress on various initiatives as planned at the beginning of the year. • Support the Centre Manager in preparing financial performance-related reports that includes tenant/customer aging to see how much debt is outstanding, status on the CAPEX or OPEX spend and cost savings etc. Prepare monthly master sales report tenant ranking reports & and submit them for further action. • Prepare monthly expense reports and share them with the Centre Manager. • Review specialty sales reports and ensure the accuracy of data received from Tenant Relations executives. • Track and review footfall and car park operating reports and systems to provide accurate business analysis. • Prepare any HR-related reports, weekly schedules, annual/compensatory/sick leave, and employee detail trackers. Financials • Prepare and submit all invoices to Finance, track the payment process, and act as a main contact point between the asset suppliers & and the Finance department. • Carry out Oracle purchase requests for office and administrative requests and other Oracle-based reports and functions. • Carry out YARDI / Zycus purchase requests and other Oracle-based reports. Documentation Management • Track, receive, and follow up on mall and tenant compliance documents. Prepare the • File and record all official documents and support the tenant relations team in maintaining up-to-date records of all tenants' documentation. • Track and collect all tenant sales data. • Draft the tenant letters / interoffice memos. • Track the inventory and ensure that the property's units and space records are accurate. About You:The ideal candidate for this position will have the following experience and qualifications:Minimum Qualification: High School Diploma • A Bachelor’s degree in any discipline is preferred. Behavioural Competencies :Customer Focus • Results Orientation • Business Awareness • Curious & Creative • Sense of Urgency • Adaptability & Flexibility • Builds Relationships • Empowerment • Problem Solving & Decision Making • Planning and Organizing • Communication Skills • Teamwork About the Benefits:At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our People Partner is responsible for the implementation of group-wide policies and procedures as well as implementing brand-specific people strategies within their area of focus. The role holder will be accountable for supporting across multiple brands, with a lens on continually monitoring, reporting and enhancing the local employee experience. The role will be required to focus on both HR operations and strategic imperatives, requiring a solid HR background and the ability to collaborate and partner at all levels in the business.</p>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Through guidance from the Head of People / People Partners, implement the Group’s HR policies and procedures and support with brand or business unit specific projects, campaigns or initiatives.</li>
<li>Support the business unit People team with recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.</li>
<li>Work closely with the business unit People Data Analyst and People Partners to manage workforce planning locally, ensuring vacancies are managed in line with the approved budget and executed as per the correct recruitment process and present final outputs to brand leaders.</li>
<li>Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centred services.</li>
<li>Be an active and effective member of the Leadership Team, and stakeholder meetings representing the voice of our People and providing guidance around Group HR policies, approaches, and culture transformation.</li>
<li>Lead the development and implementation of local People strategies.</li>
<li>Implement brand-specific employee onboarding, training and development programs to improve the depth and breadth of employees’ skill sets and to raise awareness around behavioural, technical and leadership competencies.</li>
<li>Work with the Group’s Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified.</li>
<li>Work closely with Group HR to implement the annual performance management cycle.</li>
<li>Partner with Group Rewards to review and monitor the effectiveness of employee commission schemes and put forward recommendations for change.</li>
<li>Support with the delivery of employee profiling to identify our HiPos and to support development discussions; educate teams around career paths and support all succession planning and talent development activities.</li>
<li>Collaborate with learning team to assess training needs so relevant and inspiring training and development programmes are available and monitor the brand’s training budget and individual’s learning consumption.</li>
<li>Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward business requirements when needed.</li>
<li>Work closely with People Data Analyst to update reporting lines and cost centre allocations.</li>
<li>Champion both Group and brand specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing.</li>
<li>Collaborate with the Group’s People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals.</li>
<li>Manage all people and process related employee communications, using My Chalhoub and other inspirational approaches to embed key messages.</li>
<li>Participate in the recruitment process through assessment centres or competency-based interviews.</li>
<li>Review all proposed internal transfers within the vertical and provide recommendations.</li>
<li>Respond to or escalate all employees’ grievances and follow through till resolution.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<strong>What We’re All About.<br><br></strong>It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless.<br><br>Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we go. Nearly half of our colleagues come from an ethnic or religious minority background. We’re made up of people from 47 nationalities who speak over 20 languages. As a diverse mix of individuals, we make one big unstoppable team.<br><br>If our incredible culture sounds like you, we’d love you to join us.<br><br><strong>The opportunity.<br><br></strong>As a Technical Project Manager, you will oversee the planning, execution and successful end-to-end delivery of implementation projects to our clients. You will join a wider Delivery team of engineers, analysts, data scientists and architects focused on achieving the best outcomes for our clients.<br><br>You will be part of the Project Management practice, a global network of project and programme management professionals within Quantexa, a group designed to support your career development and ensure you fulfil your full potential.<br><br>As well as working with some of the largest and most prestigious organisations in the world, you will also be working hand in hand with our delivery partner network, which includes the big four consultancies as well as major systems integrators.<br><br><strong>What You’ll Be Doing.<br><br></strong><ul><li>You will take full ownership of the delivery of Quantexa projects end-to-end, putting your arms around all aspects, actively mitigating risks and issues, driving high standards of quality and best practice and being in full control of the costs, timelines and scope.</li><li>You’ll drive successful outcomes - delivering projects in the most optimal way that realise maximum value to our clients.</li><li>Managing the commercial and financial aspects of your projects, working with our clients to agree contracts for professional services, using both Time and Materials (T&M) and Fixed Priced constructs.</li><li>Coaching and mentoring your technical teams to ensure they have the skills and capabilities necessary to produce high quality deliverables to our clients.</li><li>Working and learning with a high degree of autonomy with minimal supervision, seeking and knowing when to engage the rest of the Quantexa organisation for support.</li><li>You will devise critical strategies to successfully manage your project stakeholders, both from the client as well as Quantexa leadership.<br><br></li></ul><strong>What You’ll Bring.<br><br></strong><ul><li>You are an accomplished project management professional with strong leadership skills and a track record of delivering complex projects with excellent outcomes.</li><li>You are an expert on project methodologies and approaches such as Agile, can apply them to maximum effect and you appreciate how these methodologies and approaches can scale to multiple teams and functions.</li><li>You have broad stakeholder management experience either as a supplier delivering to clients, such as a consultancy or professional services organisation, or within a client-side environment.</li><li>You have experience of delivering large and complex data-driven projects through the full software lifecycle.</li><li>You have a good understanding of the technical aspects that impact the project outcomes and can grasp technical issues and devise mitigation strategies to address them.</li><li>You have a strong appreciation of the business purpose and drivers of your projects and direct the team to ensure that achieving them is paramount.</li><li>You are adept at operating in complex multi-team environments where you harness your skills and knowledge to influence other teams to deliver the best overall outcome.</li><li>You demonstrate strong analytical and problem-solving skills, critical thinking and the ability to devise delivery solutions to address client challenges.</li><li>Exhibit strong technical communication skills with demonstrable experience of working in rapidly changing client environments.</li><li>Have an excellent appreciation of what makes a high quality, operationally stable system and how to streamline all areas of development, release, and operations to achieve this.</li><li>You are a self-starter and bring a great deal of determination, initiative and tenacity to your projects.</li><li>Proficiency in speaking Arabic at a fluent/native level is mandatory.</li><li>Comfortable traveling within the UAE and across the Gulf region as required for business needs and client engagements.<br><br></li></ul><strong>Ideal Candidates Will Also<br><br></strong><ul><li>Have worked on a variety of complex data orientated projects for financial services, government, and telco clients.<br><br></li></ul><strong>Our perks and quirks.<br><br></strong>What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.<br><br><strong>We Offer<br><br></strong><ul><li>Competitive salary & Company bonus</li><li>22 days annual leave, plus national holidays + your birthday off!</li><li>Private Healthcare, including dental & optic cover</li><li>Regularly bench-marked salary rates</li><li>Well-being days</li><li>Volunteer Day off</li><li>Work from Home Equipment</li><li>Free Subscription to a meditation, relaxation and sleep app</li><li>Continuous Training and Development</li><li>Spend up to 2 months working outside of your country of employment over a rolling 12-month period with our ‘Work from Anywhere’ policy</li><li>Team Social Budget & Company-wide Socials<br><br></li></ul><strong>Our mission.<br><br></strong>We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.<br><br><strong>It’s All About You.<br><br></strong>We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you <em>Q</em>. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer.<br><br>We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. <strong>If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.<br><br></strong>No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.<br><br>
Additional Information<br><br>Job Number 26117919<br><br>Job Category Food and Beverage & Culinary<br><br>Location Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>START YOUR JOURNEY WITH US<br><br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br><br>Love What You Do Even More<br><br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.<br><br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:<br><br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:World class training and development, including leadership development. Recognition programs. Discounted accommodation in over 10,000 hotels all over the world. Yes, 10,000! Discounted food & drink in all our restaurants and bars. Discounts for your friends and family. Unlimited career opportunities (Internationally and locally) Medical and Life insurance Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure food quality, freshness, consistency, and proper portion control at all times. Maintain high standards of food safety, hygiene, and sanitation in accordance with company and HACCP standards. Monitor food stock levels, minimize waste, and inform the Chef of excess or low-stock items. Operate kitchen equipment safely and ensure proper storage and handling of food products. Maintain food production records and temperature logs as required. Communicate effectively with the culinary and service teams regarding menu specials, guest requirements, and operational needs. Support smooth kitchen operations during busy service periods and contribute to an exceptional guest dining experience. Report equipment or maintenance issues promptly to the appropriate department.<br><br>Candidate Profile<br><br> Previous experience as a Steakhouse Chef in a luxury hotel, upscale steakhouse, or high-end restaurant is highly preferred. Strong knowledge of steak preparation techniques, food safety, and hygiene standards preferable. Passion for culinary excellence and delivering memorable guest experiences. Ability to work effectively in a fast-paced, team-oriented environment. Good communication skills and a positive attitude.<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
SME – Commercial Banking (Automation Delivery & Governance) | Dubai.<br>About Quality Kiosk Technologies,Quality Kiosk Technologies is a globally recognized leader in Quality Engineering and Digital Transformation, ranked among the world's largest independent QE firms. With 4,000+ professionals across 25+ countries, Quality Kiosk partners with leading Banking, Financial Services, Insurance, Telecom, Retail, Government, and Global Enterprises to deliver world-class quality engineering and testing solutions. We are currently hiring an experienced SME – Commercial Banking (Automation Delivery & Governance) for a strategic banking engagement in Dubai.<br>Role Overview We are seeking an experienced SME – Commercial Banking (Automation Delivery & Governance) with strong expertise in Banking Project Delivery, Automation Governance, Stakeholder Management, and GCC Banking Operations. The ideal candidate should possess deep experience working with GCC/Middle East Banks, managing large-scale testing and automation engagements, governance frameworks, delivery execution, project planning, and client stakeholder management. This position requires a strong blend of Commercial Banking domain knowledge, delivery governance expertise, automation oversight, and client-facing leadership capabilities to successfully drive banking transformation initiatives across the Middle East region.<br>Key Responsibilities Project Governance & Delivery Management Drive end-to-end governance and delivery management for banking automation and testing programs. Ensure adherence to delivery standards, governance frameworks, quality controls, and regulatory requirements. Monitor project progress, risks, dependencies, action items, and delivery milestones. Establish project governance mechanisms and performance reporting structures. Develop project roadmaps, delivery plans, and execution strategies. Ensure successful delivery within agreed timelines, quality benchmarks, and stakeholder expectations. Automation Governance Govern automation testing initiatives and quality engineering programs. Ensure compliance with automation delivery standards and best practices. Review automation progress, coverage, quality metrics, and execution reports. Drive governance reviews and continuous process improvement initiatives. Ensure project artifacts, test evidence, execution reports, and documentation are maintained effectively. JIRA Administration & Reporting Manage JIRA projects, workflows, dashboards, reports, and governance metrics. Track project status, risks, action items, defects, and delivery performance. Ensure test cases, execution evidence, project artifacts, and reports are uploaded and maintained in JIRA. Publish governance dashboards and executive-level reports for stakeholders. Stakeholder & Client Management Act as the primary point of contact for client and delivery stakeholders. Engage with senior business, technology, and program leadership teams. Conduct governance meetings, steering committees, and delivery reviews. Present project status, delivery updates, risks, and mitigation plans. Drive alignment among delivery, quality, business, and leadership teams. Project Planning & Estimation Perform effort estimation based on detailed scope analysis. Create project plans, resource plans, delivery schedules, and roadmaps. Define execution strategies and present proposed approaches to clients. Manage project dependencies and optimize resource utilization.<br>Mandatory GCC Banking Experience (Must Have) Minimum 5+ years of experience working with GCC/Middle East Banks. Hands-on experience with leading regional banks such as GCC/ Middle East Banks banks or similar institutions. Strong understanding of GCC Banking operations, regulatory frameworks, and banking transformation programs. Experience managing automation, testing, or delivery programs for GCC banking clients. Strong knowledge of Commercial Banking, Corporate Banking, Cash Management, Trade Finance, Lending, Treasury, Transaction Banking, and Digital Banking within GCC markets. Experience working with cross-functional stakeholder teams across UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Proven ability to manage onsite and offshore delivery teams in Middle East banking environments. Prior onsite GCC banking project experience will be highly preferred.<br>Required Experience12-15 years of overall IT experience. Strong experience in Project Delivery and Governance. Proven expertise in Automation Testing Governance. Significant experience managing enterprise-scale testing and quality engineering programs. Hands-on experience in JIRA Administration, Reporting, and Dashboard Management. Strong client-facing and stakeholder management experience. Experience managing large delivery teams and complex banking engagements.<br>Preferred Banking Domain Expertise Strong experience in one or more of the following:Commercial Banking Corporate Banking Cash Management Trade Finance Lending Treasury Transaction Banking Digital Banking Payments & Collections Liquidity Management Solutions (LMS)<br>Required Skills Delivery & Governance Project Governance Delivery Management Risk & Issue Management Program Governance Quality Assurance Governance Executive Reporting Resource Planning Capacity Planning Effort Estimation Stakeholder Management<br>Testing & Quality Engineering Test Management Automation Governance Quality Engineering Release Governance Defect Management Test Reporting Quality Metrics & KPI Management Tools JIRA Administration Dashboard Management Agile Tools Reporting Tools Defect Tracking Systems<br>Soft Skills Excellent communication and presentation skills. Strong client relationship and stakeholder management capabilities. Exceptional leadership and coordination abilities. Strong analytical and problem-solving mindset. Ability to influence senior banking and technology stakeholders. High ownership, accountability, and decision-making capability. Strong governance and delivery management skills.<br>Mandatory Screening Criteria✔ 12-15 Years Overall Experience ✔ Minimum 5+ Years GCC Banking Experience (Mandatory) ✔ Commercial / Corporate Banking Domain Experience ✔ Automation Governance & Delivery Management Experience ✔ JIRA Administration & Dashboard Management Experience ✔ Project Planning & Effort Estimation Experience ✔ Client & Executive Stakeholder Management Experience ✔ Banking Transformation Program Experience ✔ Experience Managing Large Testing/Automation Teams ✔ Strong Communication & Presentation Skills ✔ UAE / Middle East Banking Project Exposure Preferred<br>Ideal Candidate Profile A highly accomplished Banking Delivery Leader with strong GCC Banking experience, extensive exposure to Commercial and Corporate Banking, and proven expertise in Automation Governance, Delivery Management, Project Governance, and Stakeholder Engagement. The candidate should have a successful track record of delivering large-scale banking transformation initiatives across GCC banks while ensuring quality, governance, regulatory compliance, and client satisfaction. Location: Dubai, UAE Experience: 12-15 Years Domain: Commercial Banking / Corporate Banking / GCC Banking Function: Automation Delivery, Governance & Stakeholder Management Apply Now???? deepak.pednekar-qkct@qualitykiosk.com ???? Call / Whats App: +91 8850047469
Role Description A Transport Driver / Delivery Driver is responsible for safely transporting and delivering goods, products, materials, equipment, documents, and other items to customers, branches, warehouses, project sites, and designated locations. The role ensures timely and accurate deliveries while maintaining vehicle safety, proper handling of goods, delivery documentation, customer service, and compliance with applicable traffic and transportation regulations. Key Responsibilities Safely operate company vehicles to transport and deliver goods, products, materials, equipment, and other assigned items. Collect goods from warehouses, suppliers, distribution centers, branches, customers, or designated pickup locations. Deliver orders accurately and on time according to assigned delivery schedules and routes. Plan and follow efficient delivery routes while considering traffic conditions, road restrictions, weather, and delivery priorities. Use GPS, navigation applications, route-planning systems, and delivery-management tools effectively. Conduct pre-trip and post-trip vehicle inspections to ensure vehicles are safe, roadworthy, clean, and properly maintained. Check tires, brakes, lights, fluids, fuel, safety equipment, loading areas, and other essential vehicle components. Report vehicle defects, maintenance issues, accidents, breakdowns, or safety concerns promptly. Coordinate vehicle servicing, inspections, repairs, registration, insurance, and routine maintenance where required. Load, unload, secure, and transport goods safely in accordance with company procedures and product-handling requirements. Verify quantities, product descriptions, packaging, delivery addresses, and order details before departure. Check delivery notes, invoices, packing lists, purchase orders, manifests, and other transportation documents. Obtain customer signatures, delivery confirmations, proof of delivery (POD), electronic confirmations, or other required documentation. Handle goods carefully to prevent damage, loss, contamination, or incorrect delivery. Report damaged, missing, incorrect, or rejected goods and coordinate corrective action with the relevant department. Maintain accurate records of deliveries, collections, mileage, fuel consumption, vehicle usage, expenses, and completed routes. Communicate with customers regarding estimated arrival times, delivery instructions, delays, and special requirements. Provide professional, courteous, and customer-focused service during deliveries and collections. Coordinate with dispatchers, warehouse teams, logistics coordinators, procurement teams, customer-service teams, and management. Follow assigned delivery schedules and prioritize urgent, time-sensitive, or high-priority deliveries appropriately. Assist with loading and unloading activities while following safe lifting and manual-handling procedures. Ensure goods are properly secured during transportation to prevent movement, damage, or loss. Maintain cleanliness, organization, and professional presentation of the assigned vehicle. Follow all applicable UAE traffic laws, transportation regulations, road-safety requirements, and company driving policies. Practice defensive driving and maintain safe driving behavior at all times. Maintain appropriate vehicle speed, following distance, parking practices, and driving discipline. Ensure all required driving licenses, permits, vehicle documents, insurance documents, and certifications remain valid. Follow company procedures for fuel usage, tolls, parking, vehicle security, and transportation expenses. Safeguard company vehicles, cargo, documents, equipment, and customer property during transportation. Maintain confidentiality of customer information, delivery details, company information, shipment contents, and commercial documents. Report accidents, traffic violations, security incidents, theft, lost items, or other transportation-related incidents according to company procedures. Assist with return deliveries, rejected shipments, product exchanges, reverse logistics, and collection activities where required. Monitor delivery performance, route efficiency, fuel consumption, and vehicle utilization. Support inventory and logistics teams by confirming delivered quantities and reporting discrepancies. Maintain accurate delivery schedules, route records, trip sheets, and transportation documentation. Adapt to changing delivery schedules, urgent requests, traffic conditions, route changes, and operational requirements. Work flexible hours, including early mornings, evenings, weekends, public holidays, or overtime where required. Identify opportunities to improve delivery punctuality, route efficiency, vehicle utilization, customer service, fuel efficiency, cargo safety, and transportation performance. Contribute to continuous improvement of delivery accuracy, transportation safety, operational efficiency, customer satisfaction, vehicle reliability, and overall logistics performance. Qualifications Valid UAE driving license appropriate for the assigned vehicle category is required. Previous experience as a Transport Driver, Delivery Driver, Logistics Driver, Commercial Driver, Van Driver, or similar position is preferred. Experience in logistics, transportation, distribution, courier, warehouse, retail, FMCG, construction, or delivery operations is advantageous. Good knowledge of UAE roads, highways, industrial areas, commercial districts, residential areas, warehouses, and major delivery destinations. Strong understanding of UAE traffic laws, road-safety requirements, and defensive-driving practices. Excellent driving skills with a strong focus on safety, punctuality, vehicle care, and responsible driving. Good knowledge of GPS, navigation applications, route-planning systems, and delivery-management platforms. Strong organizational, time-management, route-planning, and coordination skills. Good communication and customer-service skills. Ability to communicate professionally with customers, warehouse personnel, dispatchers, logistics teams, suppliers, and internal departments. Strong attention to detail when checking orders, quantities, addresses, delivery documents, and proof of delivery. Ability to safely load, unload, secure, and handle different types of goods and materials. Good understanding of basic vehicle inspection, maintenance, cleanliness, and safety procedures. Ability to maintain accurate records of deliveries, mileage, fuel, expenses, and vehicle activities. Professional, reliable, punctual, responsible, physically capable, and customer-focused. Ability to work independently and manage multiple deliveries and collection assignments. Ability to remain calm and professional when handling traffic congestion, delays, customer issues, route changes, or unexpected situations. Knowledge of temperature-controlled transportation, food handling, fragile goods, hazardous materials, or specialized cargo requirements is advantageous where applicable. Experience using electronic proof-of-delivery systems, handheld scanners, mobile delivery applications, or logistics software is advantageous. Basic English communication skills are preferred; knowledge of additional languages is advantageous depending on customer and operational requirements. Ability to work flexible schedules, including weekends, public holidays, early mornings, evenings, and overtime when required. Relevant professional driving, defensive-driving, transport, or safety certifications are advantageous. Ability to work effectively with warehouse teams, logistics coordinators, dispatchers, procurement teams, customers, suppliers, and management. Professional, trustworthy, disciplined, safety-conscious, punctual, adaptable, and service-oriented. Strong commitment to road safety, timely delivery, cargo security, vehicle maintenance, delivery accuracy, customer satisfaction, regulatory compliance, and continuous improvement.
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The purpose of the Director - Merchandise Planning role is to define and own the end-to-end planning strategy, ensuring alignment with business objectives while driving profitable growth through effective management of OTB, inventory, and key planning KPIs. The role leads Subvertical performance by overseeing planning operations, steering cross-functional decision-making, developing high-performing teams, and leveraging technology and innovation to continuously enhance planning capabilities, agility, and business outcomes.</p>
<h4>Strategic oversight and monitoring</h4>
<ul>
<li>Responsible for the planning strategy of the sub-vertical in alignment with profitability targets and broader KPIs.</li>
<li>Monitor overall planning KPIs, including stock levels, ISA (Inventory Service Availability), Full Price Sell-Through, DOI (Days of Inventory), OTIF (On-Time In-Full), fill rates, and costs. Drive actions to ensure target KPIs are met.</li>
<li>Ownership of OTB guidance and governance ensuring agility in inventory management across the year and mitigation of EOY risk.</li>
</ul>
<h4>Operational oversight and excellence</h4>
<ul>
<li>Act as the primary point of contact for the VP Planning, managing escalations and arbitration as needed.</li>
<li>Collaborate with the cross-functional VPs to address major decisions related to omni-stock management and reallocation across channels.</li>
<li>Review and challenge critical operational components, including OTB, budgets, supply plans, markdown, and liquidation strategies.</li>
<li>Lead and drive S&OP processes to ensure the synchronization of demand and supply plans addressing risks and opportunities.</li>
<li>Manage B2B and B2C components of the business objectively ensuring the correct balance of inventory, prioritization and strategic alignment.</li>
</ul>
<h4>Route-to-market & logistics optimization</h4>
<ul>
<li>Partner with Logistics and Commercial teams to define and implement optimal route-to-market strategies for new and existing brands, ensuring alignment with business objectives and operational capabilities.</li>
<li>Drive logistics cost optimization initiatives by improving end-to-end operational efficiency (ordering, receiving, picking), in close collaboration with Logistics teams and external suppliers.</li>
</ul>
<h4>Organizational development and mentorship</h4>
<ul>
<li>Drive organizational effectiveness through the deployment of technological capabilities such as Blue Yonder and SAP, while ensuring strong team adoption and effective utilization of these tools.</li>
<li>Foster best practices in Planning across the division, ensuring alignment with organizational standards and goals including RACI ownership.</li>
<li>Support, mentor, and grow the capabilities of Merchandise Planners, especially in the adoption and optimization of advanced planning tools like Blue Yonder.</li>
</ul>
<h4>Innovation and continuous improvement</h4>
<ul>
<li>Identify opportunities for continuous improvement in planning methodologies, leveraging technology to enhance accuracy, scalability, and efficiency.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<h4>Professional experience</h4>
<ul>
<li>12 to 15+ years of experience in merchandise planning, inventory management, preferably within a global brand in FMCG, luxury, multi-brand, B2B or retail environment.</li>
<li>Proven experience in managing large teams across diverse planning functions.</li>
<li>Extensive experience in implementing and optimizing advanced planning tools, such as Blue Yonder and/or SAP.</li>
<li>Demonstrated success in developing and executing planning strategies that align with organizational goals and deliver measurable results.</li>
</ul>
<h4>Education</h4>
<p>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a Master’s degree is preferred.</p>
<h4>Additional skills</h4>
<ul>
<li>Advanced leadership and strategic thinking skills to guide large-scale planning initiatives.</li>
<li>Strong analytical and problem-solving capabilities to monitor KPIs and drive performance improvements.</li>
<li>Exceptional communication and stakeholder management skills to collaborate effectively with senior leadership and cross-functional teams.</li>
<li>Excellent strategic thinking and communication skills, with proficiency in both oral and written presentations.</li>
<li>Advanced knowledge of planning processes, inventory management principles, and omni-channel planning strategies.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
1.1 The Creative Director is the custodian of EVA Interiors’ creative vision, design quality, and aesthetic integrity across all interior design, architectural, and FF&E outputs.1.2 The role exists to institutionalize creativity at EVA Interiors by transforming creative vision into clear standards, guidelines, and governance frameworks, ensuring consistency, excellence, and repeatable quality at scale.1.3 The Creative Director ensures that EVA’s creative output reflects a luxury positioning that is innovative, disciplined, commercially viable, and execution-ready, while continuously evolving to remain relevant and distinctive in the market.<br>2.1 Creative Vision, Guidelines & Governance The Creative Director defines, documents, and continuously refines EVA Interiors’ creative philosophy and design language, ensuring that spatial principles, material hierarchy, detailing standards, colour strategies, and FF&E integration are formalised within approved governance frameworks. The role ensures that all creative outputs demonstrably comply with documented standards, and that any deviation is formally identified, evaluated, and addressed through structured corrective governance mechanisms rather than informal tolerance. The Creative Director maintains executive oversight of all design-related SOPs to ensure sustained alignment between creative integrity, structured workflows, and disciplined project execution. Creative standards shall be applied consistently across all projects and shall be subject to continuous refinement informed by documented review outcomes, performance analysis, and institutional learning.2.2 Measurable Creative Output & First Time-Right Accountability The Creative Director is accountable for ensuring that creative leadership translates into measurable, predictable, and disciplined quality outcomes. A minimum first-submission approval rate of (80%) shall be maintained across formal design reviews, unless deviations are supported by documented root cause analysis and clearly defined corrective action plans. Review cycles shall remain within agreed revision thresholds. Recurrent rework patterns shall trigger structured evaluation, accountability review, and systemic improvement measures rather than normalization. All scheduled creative reviews constitute mandatory leadership obligations. Attendance shall be maintained consistently. In cases of unavoidable absence, formal delegation of documented decision authority shall be established in advance. Any missed review shall require written explanation and rescheduling within (24) hours. Approvals, rejections, and required design modifications shall be communicated within agreed review timelines to prevent avoidable production delays or adverse impact on project revenue realization, forecast integrity, or client confidence. Review feedback and formal approval decisions shall be issued within (24) hours of the review session unless otherwise formally justified in writing. Creative authority within EVA shall operate as a performance accelerator and governance safeguard, never as a constraint on disciplined production.2.3 Structured Review Cadence & Institutional Discipline The Creative Director is responsible for maintaining a defined, documented, and consistently executed creative governance rhythm across the organization. At minimum, one structured Creative Review session shall be led weekly, and one formal Quality Retrospective shall be conducted monthly. Each session shall produce documented minutes, clearly assigned accountability, and tracked follow-up actions. Recurring quality deviations, review inefficiencies, or creative inconsistencies shall be translated into updated guidelines, strengthened enforcement protocols, or revised governance standards. Creative governance within EVA shall be cyclical, documented, and continuously reinforced to ensure institutional maturity and sustained quality performance.2.4 Commercial Alignment & Revenue Protection The Creative Director is accountable for ensuring that creative decisions are aligned with approved project timelines, revenue realization schedules, forecast commitments, and overall project profitability. The Creative Director shall collaborate with Planning and Operations to ensure that creative timelines and review cycles are realistically reflected in revenue forecasts, milestone commitments, and execution sequencing. Creative refinement shall not introduce avoidable delays that negatively affect revenue progression, cash flow timing, forecast accuracy, or client confidence. Where creative ambition presents potential timeline, cost, or commercial exposure, such implications shall be proactively identified, formally evaluated, and resolved in coordination with project leadership and Executive Management. Design excellence within EVA is expected to unlock commercial value while preserving disciplined control over schedule, cost, and revenue integrity.2.5 Escalation & Risk Management Obligation Any creative, quality, review-related, or design governance issue that may materially impact project timelines, revenue realization, client confidence, or brand reputation shall be escalated to Executive Management within (24) hours. Escalation shall include a documented impact assessment, root cause analysis, and proposed mitigation strategy. No material creative risk shall remain unaddressed, undocumented, or without executive visibility.2.6 Enforcement Authority & Team Performance Accountability The Creative Director is responsible for enforcing compliance with approved design standards, governance frameworks, and review discipline across all design personnel. Where repeated non-compliance, quality deviation, review absence, or execution inconsistency occurs, the Creative Director shall initiate structured corrective action in coordination with Executive Management and Human Resources. Delegation of responsibilities does not eliminate accountability for creative outcomes. Enforcement authority is inherent to the role and integral to its seniority, Sustained failure to meet defined governance cadence, revision thresholds, escalation timelines, or documented enforcement obligations shall constitute performance non-compliance and shall be subject to formal performance review in accordance with company policy.2.7 Innovation & Strategic Creative Development The Creative Director leads structured innovation initiatives designed to enhance differentiation, strengthen quality standards, and improve execution efficiency. Innovation must be practical, buildable, commercially responsible, and clearly linked to brand positioning or project value. Creative experimentation must be governed, documented, and selectively integrated into live projects where appropriate.2.8 FF&E Library Governance & Design Asset Control The Creative Director holds strategic ownership of EVA’s FF&E Library and ensures that it remains curated, quality-controlled, commercially viable, and aligned with EVA’s luxury positioning. All additions shall meet defined standards of originality, feasibility, execution readiness, and brand coherence. The FF&E Library shall function as an active production, quality-control, and creative governance asset supporting consistency and efficiency across projects.2.9 Leadership Presence & Accessibility The Creative Director is expected to maintain consistent on-site leadership presence during critical review cycles, high-visibility project phases, and production-intensive periods. Leadership availability and accessibility are structural expectations of the role. Remote work arrangements shall not compromise review cadence, enforcement discipline, team accessibility, or executive responsiveness and require formal approval in accordance with company policy. Creative leadership within EVA requires visible authority, sustained engagement, and operational presence commensurate with the seniority of the role.<br>Please share your CV and your portfolio to hrhead@evainteriors.ae
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>What You'll Be Doing<br><br>In this role you will own the People and Culture strategy for Level Shoes on a global scale, ensuring the organisation has the leadership, capability, structure and culture required to deliver the growth and diversification ambitions. Drive the talent, performance and change agenda that gets it there.<br><br>Act as the CEO’s and Level leadership closest partner and most honest challenger on every decision that involves people.<br><br>People strategy and Business Partnering<br><br>Translate Level’s commercial strategy into a people strategy with clear priorities, milestones and measures, and own its delivery. Act as trusted advisor and challenger to the CEO and the leadership team on all people, organisation and culture matters. Contribute to commercial decisions — not only to the people consequences of them.<br><br>Talent, Succession and Workforce Planning<br><br>Build the workforce plan for the business including the roles, capabilities and numbers required over the short and long term, aligned to the business ambitions and expansion plans. Own talent identification, assessment, development as well as the succession for all leadership and critical roles. Drive the hiring of senior and business-critical roles in partnership with Group Talent Acquisition and executive search (when needed) and hold quality-of-hire to a world class standard. Design and sponsor the development of talent. Build visible career paths for the team and make internal mobility real rather than aspirational. Own the people cost line and strategic budgeting for the business in partnership with Finance and Commercial heads.<br><br>Performance Management and Reward Partnering<br><br>Own the performance management agenda for the division: goal setting aligned to commercial targets, honest performance dialogue, calibration and consequence — both for the strong and the underperforming; ensure to keep reputation of Level Shoes as a high performing team and talent incubator. Partner with Group Rewards on the reward and incentive architecture for the division, ensuring that pay, grading and benefits remain externally competitive and internally coherent and that store and head office incentives drive the right behaviours and support omnichannel rather than channel conflict.<br><br>Organisation Design and Effectiveness<br><br>Lead organisation design and effectiveness across the division globally (structures, spans, layers, role clarity, ways of working, etc.), sized for where the business is heading; continuousely and proactively evaluating evolving capability and structural requirements in line with the business strategy. Ensure to build and optimize global vs. HQ ways of working, structures, and accountabilities especially between the US and HQ in UAE.<br><br>Change Management and Transformation<br><br>Lead the people side of major changes such as markets’ expansion, private label growth, the omnichannel / digital transformation, new systems’ implementations and any restructuring. Build the change capability of the leadership team, and ensure change is communicated, sequenced and landed rather than announced. Anticipate and manage the organisational risk in periods of rapid growth — capability gaps, span overload, key-person dependency and employee burnout.<br><br>Culture and Engagement<br><br>Continue to uphold and implement the culture of Level including authenticity, agility, growth mindset, entrepreneurial spirit, continuous innovation and genuine accountability across all markets and functions as a key competitive advantage. Own people engagement measurement and, more importantly, the action that follows it; hold leaders accountable for the engagement of their teams; designing both total and functional engagement strategies. Shape the employee experience across the lifecycle (onboarding, recognition, career progression and retention).<br><br>Employee Relations, Data and Workforce Planning<br><br>Ensure compliance with employment laws and regulatory requirements across markets and partner with the HR Operations team on employee relations matters and investigations with fairness and control. Utilize data to maximize the D&I agenda of Level Shoes across all factors; ensure to drive both the Nationalization and POD inclusivity strategy and successful integration. Establish the people data and reporting framework for the division (headcount, cost, turnover, org health metrics, productivity, etc.) and use it to make decisions and drive actions. Drive equity and fairness in all decisions across the board from exits to hiring, promotions, recognition and talent assessment.<br><br>Experience<br><br>What you’ll need to succeed<br><br>12–15 years in HR, with substantial time as a senior business partner to executive leadership. Experience in retail, fashion, luxury with solid understanding of a multi-brand environment. Must have an in-depth understanding of all ecommerce functions. Experience in omnichannel / digital is a must. Stays ahead of global and regional competitor/industry trends across retail, ecommerce, tech, private label, creative/marketing, and logistics to continuously provide strategic people advice that provides competitive advantage opportunities. Proven track record in organisation design, workforce planning and leading change through periods of rapid growth. Hands-on experience building talent, succession and leadership development agendas. Experience managing and dealing with multi-cultural teams. International or global expansion experience (exposure to the US is preferable)<br><br>Skills<br><br>Strong commercial acumen, reading a P&L, framing people decisions in business terms and advising / challenging the leadership team when needed. Strategic ability and innovative mindset are crucial; ability to connect over-arching people strategy to short and medium-term business strategy/vision Strong on data, able to build and use people analytics to make decisions. Skilled coach to senior leaders, with the judgement to know when to support and when to challenge. Highly independent and willing to take an unpopular position with a strong commercial leadership team. High personal credibility and discretion; trusted with sensitive matters at the top of the business.<br><br>Education<br><br>Degree in HR, Business, or a related field. Masters’ degree, CIPD, or equivalent professional qualification are a plus.
Landmark Group Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Martech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Overvire The Graphic Designer – Brand & Campaigns will develop concept-led, on-brand visual communications across Shukran campaigns and initiatives, from initial creative routes and master key visuals through integrated execution across CRM, app, social media, websites, in-store, OOH, and partnership touchpoints. The role combines strong conceptual thinking with hands-on design, translating creative briefs, business objectives, and customer insights into distinctive, scalable design systems that strengthen Shukran's visual identity across markets. The position reports to the Content & Creative Manager and works closely with the creative team (Graphic Designer, Motion Graphics & Digital Content Designer), and the wider marketing team.<br>Key Responsibilities:Brand & Campaign Design Develop visual concepts, moodboards, creative routes, and master key visuals for Shukran communications including seasonal campaigns and initiatives, brand collaborations, announcements, and member communications. Translate campaign briefs, messaging, business objectives, into clear and compelling visual narratives Present creative routes and design rationales, respond constructively to feedback, and refine approved directions Build adaptable campaign design systems that extend consistently across digital, CRM, social, in-store, OOH, and partnership touchpoints Support the implementation and ongoing evolution of Shukran's brand identity, guidelines, templates, typography, colour, imagery, and layout principles<br>Digital & Integrated Execution Design static assets for email and CRM, app, social media, websites, digital media, in-store POS, OOH, presentations, and partnership communications Adapt master visuals across markets, customer segments, channels, formats, and sizes while maintaining clarity, hierarchy, and brand consistency Design visually engaging and responsive landing-page layouts in collaboration with content, CRM, digital marketing, and development teams, ensuring alignment with campaign objectives and brand guidelines. Create accurate English and Arabic layouts, ensuring appropriate typography, alignment, legibility, and cultural relevance Prepare production-ready digital and print artwork, including resolution, colour profiles, bleed, file formats, and final technical quality checks Develop reusable templates, component libraries, and visual toolkits for recurring communications and campaign rollouts<br>Collaboration & Creative Operations Partner with the Content & Creative Manager to translate brand, content, and campaign strategy into cohesive design solutions Collaborate with the Graphic Designer and Motion Graphics & Digital Content Designer to maintain consistency across static and motion assets and support efficient creative handovers Build and maintain organized creative asset libraries, templates, source files, and campaign archives, following clear naming conventions, folder structures, and version-control practices. Coordinate with cross-functional stakeholders, agencies, and production partners when needed, while managing multiple deliverables, timelines, working files, and version-control requirements<br>Qualifications and Education Bachelor's degree in Graphic Design, Visual Communication, Branding, or a related field A strong portfolio demonstrating campaign concepts, master key visuals, brand systems, and integrated digital and print execution is required Professional working proficiency in English and the ability to create and format assets in both English and Arabic; Arabic language proficiency is an advantage<br>EXPERIENCE5+ years of experience in graphic design, brand design, or campaign creative development, ideally in a fast-paced, campaign-driven environment Proven experience developing master key visuals and scalable campaign systems from concept through cross-channel rollout and final production Experience in retail, e-commerce, loyalty programs, FMCG, or consumer-facing marketing, including collaboration with internal teams and external agencies, is a strong advantage<br>TECHNICAL SKILLSAdvanced proficiency in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign, with strong working knowledge of Figma and Keynote. Knowledge of Adobe After Effects is an advantage. Strong command of layout and composition, typography, visual hierarchy, color, imagery, image retouching, and grid systems across digital and print production Working knowledge of AI-assisted visual-development tools such as Adobe Firefly, Midjourney, or equivalent platforms, with the ability to refine outputs to meet brand and quality standards<br>CORE COMPETENCIESStrong conceptual thinking & visual storytelling, with a sharp eye for composition, typography, & brand consistency Ownership mindset, with the ability to take work from brief to final delivery with minimal oversight Collaborative and clear communicator across creative, marketing, business, agency, and production teams Proactive, detail-oriented, culturally aware, adaptable to changing priorities, and open to feedback<br>SUCCESS MEASURESDistinctive, on-brand campaign concepts and master key visuals that strengthen Shukran's creative output Achievement of agreed annual individual performance objectives and measurable contribution to the creative team’s annual KPIs. Consistent, high-quality design execution and efficient collaboration, supported by the timely delivery of accurate, production-ready assets, scalable templates, organized working files, and reusable design systems across channels, formats, and markets.