Operation Specialist Jobs in UAE
26033 Jobs Found
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<p><b>Location:</b> Sharjah, UAE (Industrial Area 4)</p><p><b>Job Type:</b> Full-Time</p><p>About the Role</p><p>We are looking for a motivated and experienced <b>Logistics Executive – Operations</b> to manage day-to-day logistics activities, coordinate international shipments, and ensure smooth import and export operations. The ideal candidate should have experience in freight forwarding, shipping documentation, and coordination with shipping lines, transporters, and customers.</p><p>Key Responsibilities</p><ul><li>Coordinate export and import shipments (FCL, LCL, Air & Road Freight).</li><li>Handle bookings with shipping lines, freight forwarders, and transport companies.</li><li>Prepare and verify shipping documents, including:</li><li>Bill of Lading (BL)</li><li>Commercial Invoice</li><li>Packing List</li><li>Certificate of Origin</li><li>Delivery Orders</li><li>Monitor shipment status from booking until final delivery.</li><li>Coordinate with customers, overseas agents, customs brokers, and transporters.</li><li>Follow up on ETD, ETA, vessel schedules, and shipment updates.</li><li>Manage detention, demurrage, and free-time monitoring.</li><li>Resolve shipment delays and operational issues promptly.</li><li>Maintain shipment records and prepare operational reports.</li><li>Ensure compliance with UAE customs and international shipping regulations.</li></ul><p>Requirements</p><ul><li>Bachelor's degree or diploma in Logistics, Supply Chain, Business Administration, or a related field.</li><li>Minimum <b>2–5 years of experience</b> in logistics, freight forwarding, or shipping operations in the UAE.</li><li>Strong knowledge of sea freight, air freight, and customs documentation.</li><li>Experience working with shipping lines and freight forwarders.</li><li>Good communication and coordination skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Proficiency in Microsoft Excel, Outlook, and logistics software.</li><li>Ability to work under pressure and meet deadlines.</li></ul><p>Preferred Skills</p><ul><li>Experience with UAE import/export documentation.</li><li>Knowledge of Incoterms and international trade procedures.</li><li>Experience in customer service and shipment tracking.</li><li>Valid UAE driving license is an advantage.</li></ul><p>Benefits</p><ul><li>Competitive salary (based on experience)</li><li>Visa and medical insurance</li><li>Annual leave as per UAE Labour Law</li><li>Career growth opportunities</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Preferred Experience</p><ul><li><b>2–5 years of UAE logistics or freight forwarding experience.</b></li><li>Experience working with shipping lines such as MSC, CMA CGM, Maersk, Hapag-Lloyd, ONE, or COSCO.</li><li>Knowledge of FCL, LCL, breakbulk, ISO tank, and air cargo operations.</li><li>UAE driving license is an advantage</li></ul><p><br></p></div>
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<p><b>Date Posted:</b></p><br><br>2026-07-28&#xa;&#xa;<p><b>Country:</b></p><br><br>United Arab Emirates&#xa;&#xa;<p><b>Location:</b></p><br><br>AE-AZ-ABU DHABI-ADGM TOWER 3 ~ Al Maqam Tower ~ GLOBAL MARKET SQ TWR 3&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite<br><br><p><b>Role Overview: </b></p><br><br><p>We are seeking an experienced Operations Manager to lead our Maintenance activities. This role is responsible for overseeing day-to-day operations, ensuring regulatory compliance, improving efficiency through Continuous Improvement, and driving performance across maintenance programs. The ideal candidate combines strong leadership skills with deep operational knowledge in aerospace or aviation maintenance environments.</p><br><br><p>The role will be based on-site with the Collins team in the Abu Dhabi Airports Free Zone, UAE. Please note that recruitment for this position remains subject to final hiring approval. Candidates will be kept informed of their application status and provided with updates throughout the recruitment process.</p><br><br><br><p><b>Primary Responsibilities:</b></p><br><br><p><b><i>General</i></b></p><br><br><ul><li>Ensure that all maintenance is processed within customer agreed or contracted turnaround times, maintaining high quality standards and cost targets.</li><li>Maintenance planning includes staffing, engineering, supply chain, procurement, stores and logistics and customer accounts.</li><li>Ensuring adherence to all company objectives, policies, procedures and standards.</li><li>Drive continuous improvement initiatives to enhance operational efficiency and reduce costs.</li><li>Manage budgets, forecasts and resource planning.</li><li>Monitor and manage KPI’s.</li><li>Other special projects and assignments as needed.</li></ul><p><b><i>Financial & Business</i></b></p><br><br><ul><li>Financial planning includes short- and long-term goals and objectives.</li><li>Execution of the business plan.</li><li>Collaborating with business development on bids and proposals.</li></ul><p><b><i>People</i></b></p><br><br><ul><li>Lead actions to increase employee engagement and reduce employee attrition.</li><li>Coaching and leading his/her team to be responsible for promoting actively an ethics-based business culture in his/her organization, ensuring that all associates are aware of and fully comply with Collins’ “Code of Ethics” and related policies.</li><li>Support his/her employees’ development through performance/career management systems.</li></ul><p><b><i>Quality/</i></b> <b><i>Customer Oriented Results and Excellence (CORE)</i></b></p><br><br><ul><li>Leading and driving Continuous Improvement (CI) culture and initiatives.</li><li>Reduce COPQ to yearly target and ensure compliance to all quality audits.</li><li>Effectively respond to all CARs in timely fashion.</li><li>Achieve CORE objectives.</li><li>Deliver defect free products, zero QA escapes.</li><li>Comply with all regulatory requirements.</li><li>Participation in the CORE Operating System.</li><li>Increasing CORE proficiency level.</li></ul><p><b><i>Customer Focus</i></b></p><br><br><ul><li>Develop and maintain relationships with key customers to ensure that the business meets customer’s requirements.</li><li>Seek resolutions to customer issues and enquiries to meet customer needs.</li><li>Arrange customer site visits and hospitality events when it is necessary.</li></ul><p><b><i>Environmental Health & Safety</i></b></p><br><br><ul><li>Demonstrate an awareness and understanding of the EHS policy and management system, the importance of conforming to EHS policies and procedures, and consequences of failing to comply with EHS policies and procedures. </li><li>Demonstrate knowledge of EHS risks and impacts of work activities and the benefits of improving EHS performance. </li><li>Reduce recordable and reduce lost time incidents.</li><li>Contribute to a safe & healthy workplace by:<ul><li>Complying with EH&S requirements & safe workplace practices when performing duties with due concern for all other people.</li></ul></li></ul><ul><li>Support improvements to eliminate or reduce workplace risks.</li><li>Immediately reporting & responding as appropriate to any hazardous condition.</li><li>Actively participating in any treatment or rehabilitation programs that support an early return to work, after an injury and illness.</li></ul><p><b>Min Qualifications & Experience Requirements</b></p><br><br><br><ul><li>Bachelor’s degree in engineering, business or a related field with 8-10 years of maintenance experience in a commercial or military aviation or MRO facility.</li><li>Experience in operations, finance, and commercial practices is strongly preferred.</li><li>Strong lean enterprise or six sigma experience preferred.</li><li>Proven experience of achieving targets in a dynamic manufacturing or production environment.</li><li>Good knowledge of production, operations, and materials planning, practices, and processes.</li><li>Strong teamwork and leadership abilities.</li><li>Strong interpersonal skills at all levels of the organization.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to multi-task, and work under pressure in time-sensitive situations.</li><li>Knowledge of aerospace, military and defense industries strongly preferred.</li><li>Experience with global activities, including operations within different cultures and styles.</li><li>Exceptional leadership skills with experience in leading a team.</li><li>Ability to work in ambiguous settings with minimal direct management.</li><li>Exceptional communication and interpersonal skills - effectively communicate and work with all customers and levels of the organization.</li><li>IT and advanced computer skills. Knowledge of SAP is an advantage.</li><li>Fluent in English; Arabic is an added advantage.</li><li>Applicants who currently have the legal right to work and live in the UAE would be preferred</li></ul><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
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<span>Director of Operations & Growth Company: Amazon growth agency Location: Remote Reports to: CEO Hours: 8:00 AM – 5:00 PM EST, flexible; occasional weekend availability Compensation: Based on experience Read this part first We are not hiring someone to keep the trains running.<br> We have people for that.<br> We are hiring the person who decides which trains we should be running at all — and then builds the track.<br> The company helps consumer brands win on Amazon.<br> We're growing, we're launching new offers, and we're at the point where the ceiling isn't demand — it's infrastructure.<br> Our CEO has more good ideas than there are hours to execute them.<br> This role exists to close that gap.<br> If your instinct when handed a messy problem is to disappear for two days, research it properly, and come back with three options and a recommendation — keep reading.<br> If your instinct is to ask what the priority is, this isn't your role.<br> What you'll own You'll own four areas.<br> You will not personally execute every task inside them — but you will own the outcome, design the strategy, find the right people or tools, and drive it to done.<br> 1. Brand growth Build and run the engine that brings Amazon brands to us— outbound, partnerships, referrals, whatever proves out Test acquisition channels, measure honestly, kill what doesn't work Own the pipeline from first touch through signed client 2.<br> Systems, AI & internal infrastructure Design the operating system of the business: workflows, SOPs, dashboards, handoffs Build AI-powered automations that replace manual work — not pilots, production systems people actually use Choose the stack, implement it, get the team to adopt it 3.<br> Marketing initiatives Test new channels and formats; source, brief, and manage vendors and freelancers Turn CEO ideas into scoped, resourced, launched campaigns Report on what moved the number and what didn't 4.<br> Brand & visibility Grow the company's presence and the CEO's personal brand across the channels that matter for an Amazon audience Build the content and distribution systems that make visibility repeatable, not sporadic Who you are You've done senior operations work — and it involved building, not just maintaining.<br> You've created workflows, processes, automations, and systems that outlasted you.<br> You can point to the machine you built and how it changed the business.<br> You use AI every day and you build with it.<br> Not "I've used ChatGPT.<br>" You've built agents, automations, and workflows that do real work in a real business.<br> You should be able to teach our CEO something, not the other way around.<br> You come from a digital marketing or agency environment.<br> You've been inside the operations of a services business that had to grow — and you were close enough to growth to know what actually generates revenue.<br> You think strategically without being asked to.<br> Handed a problem, you research it independently and return with multiple well-reasoned options.<br> You do not wait for instructions.<br> You do not come back with "what do you want me to do?<br>" You're resourceful about execution.<br> When something is outside your skill set, you find the right freelancer, tool, or agency, brief them properly, and hold them to the outcome.<br> Nice to have Amazon marketplace or e-commerce experience Client success or account management background Paid media, funnels, or email sequences (Meta, Google, Klaviyo) CRM ownership (HubSpot, Salesforce, GoHighLevel) Built and led a small team or contractor bench This role is not for you if You need daily direction · You think operations means admin and calendars · You've used AI but never built anything with it · You've only worked in structured corporate environments · You wait for permission · You'd rather perfect a process than start one · You go quiet when something is ambiguous What success looks like First 30 days — You've audited every system, tool, vendor, and workflow in the business.<br> You've met the team.<br> You've identified the three biggest bottlenecks and brought the CEO a recommendation on each.<br> First 60 days — At least two AI-driven automations are live and in daily use.<br> The client acquisition pipeline is documented, tracked, and has measurable activity.<br> Core processes are in writing.<br> First 90 days — You're running your four areas without needing sign-off on day-to-day calls.<br> There is a working acquisition motion with real numbers attached.<br> The CEO is spending meaningfully less time on execution and more on vision — because you absorbed the gap.<br></span> </div>
Company Description Property Shop Investment (PSI) was established in 2007 and is recognized as the No. 1 and largest private real estate company in Abu Dhabi & Dubai. With a dedication to sustainable performance and dynamic growth, PSI has developed a prominent brand in the UAE Real Estate Market. Known as a platinum Real Estate Company, PSI aims for the highest achievements and provides a wide range of Real Estate Services to exceed expectations and inspire people. We are committed to delivering a hassle-free Real Estate experience while governing our path towards continuous success.<br>Role Description-To oversee and manage all operational functions related to sales support, CRM systems, call center, and lead management. The Operations Manager ensures seamless coordination between sales, marketing, tech, and customer support, while supervising platforms and tools used across the company. This role plays a critical part in ensuring efficiency, lead quality, and system reliability.<br> RESPONSIBILITIES Manage and oversee the daily activities of the Operations team, including CRM coordinators, lead owners, and call center staff. Supervise and ensure optimal use of all lead management systems, including “My Leads,” Convolo, Brightcall, and other integrated platforms. Oversee call center operations, ensuring quality, responsiveness, and proper call routing to sales teams. Coordinate the lead rotation schedules among agents and ensure fair, timely distribution in line with availability and performance. Follow up with Sales Managers on lead feedback, campaign performance, and opportunities for optimization. Liaise with the Marketing and Web Development teams to ensure proper integration of website generated leads into CRM and sales systems. Deliver CRM system training for all new joiners, ensuring they understand lead tracking, follow-up processes, and reporting protocols. Monitor the accuracy and completeness of CRM data, proactively identifying gaps or irregularities in agent input or system flow. Open and manage support tickets for technical bugs or issues, coordinating directly with the Acceleration Team in Jordan for timely resolution. Escalate recurring problems, user complaints, or system concerns to top management with actionable summaries and proposed solutions. Generate regular reports on operational performance, lead movement, system usage, and call center productivity. Support cross-functional collaboration between Sales, Marketing, IT, and HR to ensure operational alignment and smooth user experience. Ensure compliance with internal processes and timelines, identifying operational risks and addressing bottlenecks proactively.<br>Qualifications Bachelor’s degree in Business Administration, Operations Management, or a related field Previous Real Estate experience is mandatory. Minimum 5–7 years of experience in operations, with at least 2–3 years in a managerial role. Experience in managing cross-functional platforms and coordinating with tech teams is an advantage. Strong leadership and team management abilities. Excellent knowledge of CRM systems and lead management tools (e.g., My Leads, Convolo, Brightcall). High attention to detail, process orientation, and analytical thinking. Strong interpersonal and communication skills. Problem-solving mindset with the ability to manage time-sensitive escalations effectively. Proficiency in Microsoft Office Suite and reporting tools. Must have a good command of the English language, strong oral and written communication skills
Sales & Operations Coordinator – Shock Refurbishment Division Location: UAEExperience: Freshers or 1 year of relevant experience Industry: Automotive / Shock Absorber Refurbishment We are looking for a Sales & Operations Coordinator to join our team. The ideal candidate should be organized, customer-focused, quick with systems, and able to coordinate effectively between customers, sales, drivers, and the technical team. Key Responsibilities Sales & Customer Coordination Handle enquiries from drivers, salesmen, walk-in customers, and direct customers. Identify the correct parts using catalogues and provide accurate stock availability, pricing, and product details. Respond to Whats App enquiries and convert opportunities into orders. Attend customer calls, understand concerns, and provide suitable solutions. Prepare quotations and sales orders and coordinate with the relevant salesmen, drivers, and customers. Coordinate customer collections and deliveries, ensuring commitments are met. Technical & Operations Coordination Coordinate with the technical team to plan and complete jobs within the committed timeframe. Proactively communicate with customers when delays occur, explain the reason, and provide a revised completion time. Receive shocks from walk-in customers and coordinate their processing. Source urgent raw materials and arrange local lathe work when required. Collect completed SOs and raw-material details from the technical team and proceed with finished-goods bundle creation. Ensure required technical approvals and signatures are obtained and files are properly maintained. Complete invoicing once the finished-goods bundle is prepared. Share completed invoices with the relevant team and coordinate timely delivery. Inventory & Team Planning Monitor raw-material stock levels and coordinate replenishment. Review workload and plan overtime for the team when required. Maintain accurate records and ensure smooth coordination between sales and operations. Perform other duties assigned by the Department Manager. Requirements Freshers or candidates with up to 1 year of relevant experience are encouraged to apply. Good computer skills and strong working knowledge of Microsoft Excel. Ability to work quickly and accurately on ERP/software systems. Good communication and customer-handling skills. Strong coordination and follow-up abilities. Ability to multitask and work in a fast-paced environment. Automotive or spare-parts experience will be an advantage. What We’re Looking For A proactive and organized individual who can manage customer enquiries, coordinate internal operations, follow up on jobs, and ensure commitments are delivered on time. Apply now with your updated CV.
Operations & Administrative Coordinator <br>Maxguard | Full-time | Immediate Start<br>Maxguard is a premium automotive care, detailing, and protection company operating across multiple locations in the UAE. We deliver high-quality vehicle care services through both in-branch operations and mobile/home service teams. As we continue to grow, we are looking for the right individual to serve as the operational backbone of our business.<br>We are hiring an Operations & Administrative Coordinator to assume complete ownership of Maxguard's daily operations, workforce coordination, documentation, compliance, inventory management, and reporting functions across all branches and home service operations. This is not a support function. This is the operational nerve centre of the company. You will be the single point of accountability for ensuring that staff are scheduled, inventory is controlled, documents are filed, compliance deadlines are met, suppliers are managed, fleet is maintained, accounts are supported, and senior management receives accurate, complete reports daily, weekly, and monthly without ever needing to follow up.<br>We are specifically looking for someone with an automotive, detailing, workshop, fleet, or multi-site service operations background who understands the pace, complexity, and demands of running a service-driven business.<br>Operations & Team Coordination<br>Manage and coordinate a team of 20+ employees including technicians, drivers, and administrative staff across all company branches and home service operations throughout the UAE.<br>Design, implement, and dynamically manage staff shift schedules across all sites and mobile/home service teams, ensuring optimal coverage, fair rotation, and real-time adjustments based on workload, absences, or urgent operational demands.<br>Oversee home service operations end-to-end: client appointment scheduling, technician dispatch, route optimization, time management, and post-service quality assurance ensuring a seamless and professional client experience every time.<br>Assign daily tasks, monitor job progress, track completions, resolve delays, and ensure every service commitment in-branch and home service is fulfilled within promised timelines.<br>Act as the central coordination hub between technicians, drivers, branch supervisors, clients, suppliers, and the accounts department.<br>Track and maintain accurate records of staff attendance, overtime, leave balances, and manpower allocation; coordinate approvals with management.<br>Conduct ongoing performance monitoring, identify productivity gaps, and flag staffing concerns proactively.<br>Implement and oversee daily opening and closing procedures across all branches.<br>Ensure all sites maintain cleanliness, organization, and professional presentation standards.<br>Maintain complete ownership of all company documentation physical and digital ensuring everything is organized, current, and instantly retrievable.<br>File management: Take full ownership of the file environment. Structure all folders and subfolders logically, enforce proper naming conventions, manage access permissions, maintain version control, and conduct regular housekeeping. Every document must be current, properly categorized, and accessible to relevant stakeholders.<br>Maintain job cards, service records, completed and pending job logs, and daily operational updates.<br>File and organize all contracts, agreements, permits, legal correspondence, client records, and official documents systematically.<br>Document and maintain all company SOPs, process workflows, and operational reference materials; update as processes evolve.<br>Ensure all documentation practices support audit readiness at all times.<br>Track real-time inventory levels of all materials, consumables, chemicals, tools, and equipment across every operational site.<br>Conduct regular stock audits, manage reorder thresholds, and ensure zero operational disruption due to material shortages or overstocking.<br>Coordinate with local and international vendors on quotations, purchase orders, delivery schedules, and shipment tracking including air and sea freight logistics.<br>Manage customs coordination, freight forwarder communication, and resolve any clearance or documentation issues proactively.<br>Maintain a comprehensive supplier database with current pricing, lead times, payment terms, and performance records to support informed procurement decisions.<br>Forecast material requirements based on historical consumption data, seasonal trends, and upcoming workload.<br>Ensure proper storage organization across all sites: labelling, FIFO compliance, and space optimization.<br>Track tools and equipment issued to technicians; maintain condition records and coordinate repairs or replacements.<br>Provide the accounts/finance department with all required supporting documentation — invoices, receipts, purchase orders, delivery notes, quotations, petty cash records, expense claims, and bank-related documents organized, accurate, and submitted on time.<br>Support monthly payroll preparation by providing verified attendance data, overtime calculations, deductions, and allowances for WPS disbursal.<br>Assist with material consumption cost tracking, budget variance analysis, and waste-reduction reporting.<br>Ensure all financial documentation is properly filed and audit-ready at all times.<br>Monitor and manage expiry dates of all government and regulatory documents — including trade licenses, employee visas, Emirates IDs, labour cards/work permits, vehicle registrations, insurance policies, tenancy/Ejari contracts, municipal permits, civil defense certificates, and any other compliance-critical documentation.<br>Initiate all renewals a minimum of 30 days before expiry. <br>Maintain a master compliance tracker with colour-coded status indicators and provide weekly updates to management.<br>Coordinate with PRO/government relations on visa processing, labour approvals, medical fitness tests, Emirates ID applications, and all government-facing administrative submissions.<br>Stay informed of any regulatory or labour law changes that may impact the business and advise management accordingly.<br>Maintain comprehensive fleet records: scheduled servicing, registration renewals, insurance expiry, Salik monitoring, fuel card usage, mileage logs, and access credentials for all company vehicles.<br>Monitor vehicle condition and coordinate timely servicing, repairs, and inspections ensuring all vehicles remain roadworthy, compliant, and presentable.<br>Maintain a company-wide asset register covering all tools, equipment, electronics, machinery, and furniture across every location.<br>Manage parking allocations, gate passes, and vehicle access cards.<br>Serve as a point of contact for key client accounts when operational coordination is required — scheduling, confirmations, status updates, and follow-ups.<br>Manage vendor relationships: track purchase orders, follow up on pending deliveries, resolve supply discrepancies or quality issues.<br>Coordinate with third-party service providers (IT, cleaning, maintenance, pest control) to ensure uninterrupted operations.<br>Handle client feedback and service recovery in coordination with relevant teams.<br>Manage staff travel arrangements, air ticketing, and accommodation bookings.<br>Support recruitment: post vacancies, screen applications, coordinate interviews, and manage onboarding for new hires — ensuring tools, uniforms, access, and training are arranged from day one.<br>Track training requirements and coordinate skill development or certification programs.<br>Manage office supplies, pantry, cleaning materials, and facility needs across all locations.<br>Coordinate premises maintenance: repairs, pest control, HVAC servicing, and general upkeep.<br>Handle any additional operational, administrative, or coordination tasks as assigned by management.<br><br>Daily Reports: End-of-day summaries covering job completions, staff attendance, material usage, service delivery status, and any issues or incidents requiring attention. Weekly Reports: Productivity analysis, inventory movement, supplier status, compliance updates, home service metrics, and pending action items. Monthly Reports: Full operational performance review financial syncing, staff performance, fleet status, inventory valuation, compliance summary, and strategic recommendations.<br>All reports delivered complete, accurate, and on time. This is a primary function of the role. No reminders. No follow-ups. No exceptions.<br>Experience: Minimum 3 years in operations coordination, administration, logistics, workshop/service centre management, fleet coordination, or facilities management.<br>Industry Background: Automotive, car care, detailing, workshop, fleet, logistics, or multi-site service operations experience is strongly preferred. Candidates from these sectors will be prioritized.<br>Driving License: Valid UAE driving license— mandatory. Technical Skills: Strong proficiency in Google Workspace (Drive, Sheets, Docs, Calendar, Gmail) and Microsoft Office (Excel, Word).<br>Zoho (Advantage): Working experience with Zoho suite (Inventory, Books, People, CRM, Desk) is a significant advantage.<br>Communication: Excellent written and verbal English. Urdu/Hindi language verbally , Arabic is a plus.<br>Work Ethic: Self-directed, structured, detail-driven, deadline-conscious, and capable of managing multiple concurrent responsibilities with minimal supervision and handle flexible workhours.
Job Summary We are seeking an experienced and dynamic Manager to establish, lead, and manage a new facility management company. The successful candidate will be responsible for overseeing operations, business development, client relations, financial performance, and team management to ensure sustainable growth and profitability.<br>Key Responsibilities• Establish and manage day-to-day facility management operations.• Develop and implement business strategies and operational policies.• Lead business development initiatives and secure new contracts.• Manage budgets, profitability, and financial performance.• Recruit, train, and supervise operational and administrative teams.• Maintain strong relationships with clients, suppliers, and stakeholders.• Ensure compliance with UAE regulations, health, safety, and quality standards.• Monitor service delivery and implement continuous improvement initiatives.• Prepare operational and financial reports for ownership.<br>Required Skills & Qualifications• Bachelor’s degree in Engineering, Facilities Management, or a related field.• Minimum 10 years of experience in facility management, with at least 5 years in a leadership role.• Strong knowledge of UAE facility management regulations and industry practices.• Proven experience in business development and team management.• Excellent leadership, communication, and negotiation skills.• Strong financial planning and budget management abilities.• A valid UAE driving license is preferred.
Job Summary We are seeking an experienced and dynamic Manager to establish, lead, and manage a new facility management company. The successful candidate will be responsible for overseeing operations, business development, client relations, financial performance, and team management to ensure sustainable growth and profitability.<br>Key Responsibilities• Establish and manage day-to-day facility management operations.• Develop and implement business strategies and operational policies.• Lead business development initiatives and secure new contracts.• Manage budgets, profitability, and financial performance.• Recruit, train, and supervise operational and administrative teams.• Maintain strong relationships with clients, suppliers, and stakeholders.• Ensure compliance with UAE regulations, health, safety, and quality standards.• Monitor service delivery and implement continuous improvement initiatives.• Prepare operational and financial reports for ownership.<br>Required Skills & Qualifications• Bachelor’s degree in Engineering, Facilities Management, or a related field.• Minimum 10 years of experience in facility management, with at least 5 years in a leadership role.• Strong knowledge of UAE facility management regulations and industry practices.• Proven experience in business development and team management.• Excellent leadership, communication, and negotiation skills.• Strong financial planning and budget management abilities.• A valid UAE driving license is preferred.
Job Summary We are seeking an experienced and dynamic Manager to establish, lead, and manage a new facility management company. The successful candidate will be responsible for overseeing operations, business development, client relations, financial performance, and team management to ensure sustainable growth and profitability.<br>Key Responsibilities• Establish and manage day-to-day facility management operations.• Develop and implement business strategies and operational policies.• Lead business development initiatives and secure new contracts.• Manage budgets, profitability, and financial performance.• Recruit, train, and supervise operational and administrative teams.• Maintain strong relationships with clients, suppliers, and stakeholders.• Ensure compliance with UAE regulations, health, safety, and quality standards.• Monitor service delivery and implement continuous improvement initiatives.• Prepare operational and financial reports for ownership.<br>Required Skills & Qualifications• Bachelor’s degree in Engineering, Facilities Management, or a related field.• Minimum 10 years of experience in facility management, with at least 5 years in a leadership role.• Strong knowledge of UAE facility management regulations and industry practices.• Proven experience in business development and team management.• Excellent leadership, communication, and negotiation skills.• Strong financial planning and budget management abilities.• A valid UAE driving license is preferred.
Responsibilities<br>The Product & Solutions Organisation (PSO) drives commercial growth and strategic alignment across Middle East, Africa, Turkey and Pakistan (METAP). We bridge the gap between Product and Sales to unlock new revenue streams, accelerate product adoption, and scale high-impact solutions in local markets.<br><br>By turning complex product strategies into execution-ready commercial momentum, PSO ensures our markets move faster, sell smarter, and deliver consistent value to our clients.<br><br>Responsibilities: <br>1. Own the strategy and operations of brand advertising pricing and competitiveness — drive continuous pricing optimization based on competitive landscape, client segmentation, and product value to strengthen brand advertising market competitiveness;<br>2. Conduct systematic competitive research on pricing models, and product competitiveness across competing platforms; deliver actionable competitive strategy recommendations to support product and sales decision-making;<br>3. Own problem statements end-to-end: research, strategy, execution, and scaling. Present business cases and models to senior leadership with clarity and insight;<br>4. Build and maintain core monitoring frameworks for brand advertising pricing; conduct anomaly diagnosis and data-driven strategy adjustments; drive standardization and automation of pricing rules, approval processes, and cross-market price governance. Drive operational excellence once initiatives are live.<br>5. Develop and lead end-to-end GTM strategy for Tik Tok Premium Reach solutions (e.g., Top View, Pulse, Top Feed), including market expansion (new geo launches), product positioning, and narrative development; define clear value propositions tailored to client segments and maturity levels<br>6. With the goal of improving advertiser brand ad creative quality and campaign performance, deeply understand AI creative tool capabilities and drive AI creative productization and client adoption in brand advertising scenarios;<br>7. Build brand advertising creative methodologies and best practices; leverage AI creative capabilities to help advertisers improve asset quality and production efficiency; collaborate with Product and Engineering teams on requirement definition and GTM strategy;<br>8. Act as a central point of orchestration to drive consistency, speed, and impact across regions: Lead cross-functional alignment across Product, Sales, Marketing Science, and Regional Operations to ensure seamless execution of pricing, product, and GTM strategies across markets; drive sales enablement at scale through training programs, playbooks, and strategic narratives to improve seller effectiveness, consistency, and adoption of Premium Reach solutions.<br><br>Qualifications<br>Minimum Qualification: <br>- 5+ years of experience in product operations, product strategy, or business operations with an understanding of digital advertising logic — at internet/technology companies, AI-related businesses, or brand-side product/brand management roles;<br>- Strong strategic and systematic thinking — ability to break down complex problems, design frameworks, and drive structured execution across multiple workstreams; excellent project management skills — able to lead complex multi-stakeholder projects, operate in ambiguity, and drive clear delivery;<br>- Strong commercial instincts, analytical thinking, and comfort with ambiguity;<br>- Ability to design experiments, read data fast, and make bold, informed decisions;<br>- Experience in deal structuring & incentive development at the agency or client side with proven success;<br>- Implemented AI workflows to improve efficiency, productivity, and scaling outcomes<br>- High oral and written fluency in English is required to communicate directly with METAP Region, reflecting the nature of the markets this position covers. <br><br>Preferred Qualifications:<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br>- Experience at competing advertising platforms, in product, operations, or strategy roles;<br>- Management consulting background with pricing strategy or GTM project experience;<br>- MBA or Master's degree from a top business school <br>- Experience in AI/creative technology, especially creative automation, programmatic creative, or DCO<br>- Track record of building operational SOPs or automation workflows from 0 to 1.<br>- Interest in and basic understanding of AI creative tools and generative AI applications in advertising; experience with AI product operations or creative technology preferred<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Role Description This part-time remote Sales Operations Analyst role focuses on supporting and optimizing sales processes and performance across beX.educação’s teams. The person in this role will analyze sales data, build and maintain reports and dashboards, and identify trends and opportunities to improve revenue efficiency. They will collaborate with sales and finance stakeholders to refine forecasting, pipeline management, and performance metrics, while ensuring data quality and consistent use of CRM and other sales tools. Day-to-day activities include preparing regular performance summaries, documenting processes, proposing operational improvements, and supporting sales leadership with ad hoc analysis and insights. The role also involves partnering with cross-functional teams to streamline workflows, support strategic initiatives, and enable informed decision-making.<br>Qualifications<br> Strong analytical skills, including experience with data analysis, reporting, and performance metrics. Effective communication skills to present insights clearly and collaborate with sales, finance, and other teams. Knowledge of sales and sales operations practices, including pipeline management, forecasting, and CRM usage. Basic understanding of finance concepts relevant to revenue, budgeting, and profitability. Experience with CRM or sales tools (e.g., Salesforce, Hub Spot) and proficiency in spreadsheets or BI tools. Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines. Detail-oriented, process-focused mindset with an interest in continuous improvement. Bachelor’s degree in Business, Economics, Engineering, Statistics, or a related field, or equivalent practical experience.
Role Description This part-time remote Sales Operations Analyst role focuses on supporting and optimizing sales processes and performance across beX.educação’s teams. The person in this role will analyze sales data, build and maintain reports and dashboards, and identify trends and opportunities to improve revenue efficiency. They will collaborate with sales and finance stakeholders to refine forecasting, pipeline management, and performance metrics, while ensuring data quality and consistent use of CRM and other sales tools. Day-to-day activities include preparing regular performance summaries, documenting processes, proposing operational improvements, and supporting sales leadership with ad hoc analysis and insights. The role also involves partnering with cross-functional teams to streamline workflows, support strategic initiatives, and enable informed decision-making.<br>Qualifications<br> Strong analytical skills, including experience with data analysis, reporting, and performance metrics. Effective communication skills to present insights clearly and collaborate with sales, finance, and other teams. Knowledge of sales and sales operations practices, including pipeline management, forecasting, and CRM usage. Basic understanding of finance concepts relevant to revenue, budgeting, and profitability. Experience with CRM or sales tools (e.g., Salesforce, Hub Spot) and proficiency in spreadsheets or BI tools. Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines. Detail-oriented, process-focused mindset with an interest in continuous improvement. Bachelor’s degree in Business, Economics, Engineering, Statistics, or a related field, or equivalent practical experience.
<p>- Lead and manage plant piping construction activities for large-scale Oil & Gas EPC projects, ensuring safe and timely project delivery.
- Oversee project execution, construction planning, manpower, subcontractors, and resource allocation while maintaining productivity and quality.
- Ensure compliance with client specifications, HSE requirements, QA/QC standards, and contractual obligations throughout the project lifecycle.
- Coordinate with engineering, procurement, planning, QA/QC, and client teams to achieve project milestones, budget targets, and successful project completion</p><p>Position Title: Operations Manager - Plant Piping
Employment Type: Full Time
Salary AED: up to 33,000 depending on experience and qualifications
Benefits: Accommodation, meals, transportation, and a joining flight ticket (for overseas hires)
Job Location: Abu Dhabi, UAE </p>
About Ava Global www.thinkava.com:<br>Ava Global is a leading provider of secure logistics solutions, specialising in the global transportation of high-value assets, including banknotes, gold, and other valuable commodities. Committed to innovation, efficiency, and uncompromising security, Ava Global partners with some of the world's most trusted institutions to deliver tailored and reliable logistics solutions.<br>Role Overview:The Operations Coordinator (Middle East & Africa) will be responsible for the efficient and cost-effective transportation of goods ensuring all handling activities based on the Shippers Instructions are completed in-line with all Internal & External Regulations. Managing the secure transportation process completely from booking of the consignment to pick up and delivery confirmation, ensuring on-time and accurate supervision of each shipment.<br>Key Responsibilities:<br>Applies company policies, processes, procedures in day-to-day operations adapting to any changes in the established standards and procedures in support to the General Manager. Complete all Import and Export activities assigned to the shipping process efficiently and in compliance with procedures. Monitoring en-route security from pick up through delivery. Communicate and Coordinate with all stakeholders continuously in an efficient and effective manner to ensure smooth movement of Ava shipments and ensuring all concerns, discrepancies and emergencies are immediately raised with the General Manager and corrective actions taken. Provide great customer service. Continually look for areas of improvement to provide a higher level of customer service to Ava Global clients. Proactively communicate with all clients and vendors, being the brand ambassador for Ava and representing the business with a positive and friendly attitude. Support the quotation process. Contact and obtain quotations from vendors and update rates in the operating system, provide vendor quotes to sales team as and when requested. Actively communicate with new vendors to obtain timely quotations and negotiate rates where necessary. Coordination with finance for issuance of accurate customer invoices. Verification of accounts payable invoices and coordination/communication with finance for posting of invoices and vendor payments. Communicate with vendors on any invoicing issues to efficiently resolve discrepancies. Prepare operational reports and communicate vendor service issues to manager on a weekly basis. Uphold the integrity of the database comprising of vendor costs and information. Amend database information where applicable, escalating margin dilution or unplanned costs. Identify areas where inefficiencies or problems commonly occur and offer suggestions for process improvements. Carry out any special projects as assigned.<br>Qualifications and Experience:Minimum A Level Ideally educated to graduate level (preferred) At least 3-5 years’ Logistics, Freight Forwarding, Supply Chain experience occupying a similar role, overseeing, and managing the shipping process in a global environment. Proven track record in a customer facing operation ideally in the service sector. Possess strong communication skills with excellent proficiency in both written and spoken English along with a working knowledge of French would be preferred. Proficiency with MS Office Suite Knowledge of freight forwarding integrated digital platforms such as Cargowise Supply Chain Fundamentals, Rules & Rates and Advanced Cargo Tariffs.<br>Application Process:To apply, please submit your CV and a cover letter outlining your experience. Only applications received through Linked In will be considered.
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<p>A leading organization in the UAE is looking for an experienced Application Operations professional to oversee the stability, availability, and performance of digital platforms and enterprise applications. The role will focus on proactive monitoring, incident management, operational governance, disaster recovery, and continuous improvement across digital services and cloud environments.</p><p>Application Operations & Service Stability</p><ul><li>Ensure operational stability, availability, and performance of digital applications, APIs, web platforms, CRM, and ERP systems</li><li>Monitor application, infrastructure, database, and network environments using enterprise monitoring tools</li><li>Identify service degradation proactively and initiate corrective actions</li><li>Drive operational improvements and long-term service sustainability</li></ul><p>Monitoring & Continuous Improvement</p><ul><li>Establish observability practices, service metrics, thresholds, and alerting mechanisms</li><li>Improve monitoring maturity from reactive to proactive operations</li><li>Drive operational excellence through incident trend analysis and performance optimization</li><li>Promote scalable and resilient platform operations</li></ul><p>Incident Management & Root Cause Analysis</p><ul><li>Lead major incident response and service restoration activities</li><li>Conduct Root Cause Analysis (RCA) and ensure remediation actions are completed</li><li>Track recurring issues and implement preventive controls</li><li>Coordinate with internal teams and external vendors during critical incidents</li></ul><p>Change & Production Governance</p><ul><li>Oversee production releases, deployments, and operational readiness</li><li>Ensure governance controls, risk assessments, and rollback procedures are in place</li><li>Safeguard live environments and ensure minimal service disruption</li></ul><p>Disaster Recovery & Business Continuity</p><ul><li>Manage Disaster Recovery (DR) plans, testing, and operational resilience activities</li><li>Ensure recovery objectives align with business and regulatory requirements</li><li>Maintain DR documentation, procedures, and audit evidence</li></ul><p>Vendor & Stakeholder Management</p><ul><li>Manage relationships with technology vendors and external partners</li><li>Monitor vendor SLAs and operational performance</li><li>Collaborate with infrastructure, security, delivery, and business teams</li></ul><p>Innovation & Automation</p><ul><li>Drive adoption of automation and operational efficiency initiatives</li><li>Support modernization initiatives involving AIOps, RPA, and intelligent operations</li><li>Contribute to scalable and future-ready operational models</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements</p><p>Education</p><ul><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>Master’s degree is an advantage</li></ul><p>Experience</p><ul><li>7-10 years of experience in Application Operations, System Engineering, Production Support, or Solution Architecture</li><li>Strong experience with Azure cloud technologies and enterprise digital platforms</li><li>Good understanding of networking, firewalls, and infrastructure environments</li><li>Experience with APIs, CRM systems, ERP platforms, and enterprise applications</li><li>Exposure to monitoring and observability tools is highly preferred</li></ul><p>Technical Knowledge</p><ul><li>Azure Infrastructure & Services</li><li>APIs & Digital Platforms</li><li>CRM / ERP Systems</li><li>Database Technologies</li><li>Production Support & Incident Management</li><li>Disaster Recovery & Operational Resilience</li><li>Change & Release Governance</li></ul><p>Skills</p><ul><li>Strong analytical and problem-solving skills</li><li>Ability to work in fast-paced environments</li><li>Excellent stakeholder communication and coordination abilities</li><li>Strong ownership mindset and operational governance capabilities</li></ul><p><br></p></div>
Location: Abu Dhabi Duration: Yearly renewable contract<br>Job Description:We are looking for hands-on OCI Operations resources with strong experience managing and supporting enterprise production OCI environments. The resources should be capable of independently handling daily operations, incidents, troubleshooting, and approved changes, with escalation to the L3/SME team for complex issues when required. In nutshell, we are looking for skilled profiles focused on OCI and other Oracle Products.<br>The required profile should have the following experience:Minimum 8+ years of overall infrastructure/cloud experience, with at least 5 years of recent hands-on OCI production operations experience. Strong ability to understand and troubleshoot complex issues in Oracle Fusion and Oracle Paa S/Iaa S components. Extensive experience in managing Privilege and Access Control using Oracle Identity and Access Management (IAM). Strong experience in designing, deploying, and administering Oracle Cloud Infrastructure (OCI) services. Expertise in managing OCI Networking, including VCNs, DRG, Fast Connect, NSGs, Security Lists, Route Tables, and Firewalls. Experience in OCI Disaster Recovery, backup strategies, and business continuity planning. Experience in OCI Monitoring, Logging, Cloud Guard, Security Zones, and OCI security best practices. Knowledge of Terraform, OCI CLI, and shell scripting for infrastructure automation. Extensive experience in administering Oracle Linux and Windows Server virtual machines in on-premises and cloud environments. Expertise in virtual machine provisioning, patching, hardening, performance tuning, monitoring, and troubleshooting. Experience in administering and supporting Oracle Virtual Desktop Infrastructure (VDI) solutions. Expertise in Oracle Solaris and Oracle Linux operating system administration. Hands-on experience with Oracle Exadata administration, performance tuning, and troubleshooting. Strong administration skills for Oracle ZFS Storage Appliance. Experience with Oracle SPARC virtualization technologies (Oracle VM Server for SPARC/LDoms). Strong troubleshooting skills for Oracle and HPE server hardware. Experience in administering Pure Storage and SAN switch infrastructure. Experience in identifying Oracle Cloud scheduled maintenance activities, evaluating business impact, and coordinating maintenance windows with stakeholders. Strong experience in stakeholder communication, change management, maintenance planning, and post-maintenance validation for production systems. Strong analytical, troubleshooting, and problem-solving skills with the ability to resolve complex infrastructure, cloud, and platform issues efficiently
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<p><b><span>JOB PURPOSE</span></b></p><br><br><p>This role exists to drive business operations excellence across Arabia by strengthening commercial performance management, improving sales execution discipline, and turning data-driven insights into actionable growth opportunities. The Business Operations Executive will support Customer Reach, Top 10 SKU Penetration, Lead Management, customer experience initiatives, and business governance, helping the Arabia business accelerate growth and improve execution consistency.</p><br><br><p> You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.</p><br><br><br><br><p><b><span>KEY RESPONSIBILITIES</span></b></p><br><br><ul><li>Own and support delivery of Arabia business targets across <b>Reach</b> and <b>Top 10 SKU Penetration</b>.</li><li>Identify growth opportunities, market whitespaces, and performance gaps through data-driven analysis.</li><li>Lead execution of Lead Management through Salesforce and the UFS Sales Pro App, ensuring strong pipeline follow-through.</li><li>Partner with Sales Leadership to define quarterly KPIs, performance targets, and incentive programs.</li><li>Design and implement sales activation initiatives, competitions, campaigns, and quarterly execution plans.</li><li>Monitor business performance through Power BI dashboards, Excel analysis, and regular performance reviews.</li><li>Translate business data into clear insights, risks, and corrective actions to support faster decision-making.</li><li>Support the Arabia Customer Experience Roadmap in partnership with Data & Analytics, Sales, and Marketing teams.</li><li>Prepare business updates, newsletters, pricing index tracking, and leadership review materials to strengthen business governance.</li></ul><br><p><b><span>REQUIRED QUALIFICATIONS</span></b></p><br><br><ul><li>Strong analytical skills with hands-on experience in business performance tracking, reporting, and insight generation.</li><li>Advanced Microsoft Excel capability, with ability to manage, interpret, and present complex data.</li><li>Strong commercial understanding and ability to translate performance gaps into practical business actions.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment.</li></ul><br><p><b><span>PREFERRED QUALIFICATIONS</span></b></p><br><br><ul><li>Experience with Salesforce CRM, Power BI, or similar commercial reporting tools.</li><li>Experience in sales excellence, lead management, customer experience, or business operations roles.</li><li>Prior exposure to distributor, sales, or customer-facing commercial environments.</li><li>Experience in Food Service industry is a plus.</li></ul><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>
<p>• Monitor staff attendance and maintain attendance records.
• Prepare and manage warehouse team timesheets.
• Handle petty cash and prepare periodic reports.
• Process employee expense reimbursements and maintain records.
• Monitor, organize, and file delivery notes, tax invoices, and company documents.
• Track vendor contract expiry dates and coordinate renewals.
• Support employee onboarding and offboarding processes, including documentation and clearance procedures.
• Coordinate office administration activities, including permits, repairs, maintenance, and office/pantry supplies.
• Maintain employee records and HR documentation.
• Coordinate employee visa applications, renewals, amendments, and cancellations.
• Liaise with government authorities, typing centers, and service providers
• Monitor visa, labor card, and company document expiry dates.
• Ensure timely processing of all immigration and labor-related requirements.
Procurement & Logistics Support
• Arrange local and international shipments through courier providers such as DHL, FedEx, and freight forwarders.
• Request quotations from suppliers and prepare cost comparison reports.
• Coordinate with logistics partners and freight forwarders to secure competitive shipping rates.
• Track shipments and ensure timely delivery of goods and documents.
• Support procurement activities and vendor communications.
General Operations
• Provide administrative support to management and various departments.
• Maintain organized records and filing systems.
• Assist with operational projects and ad-hoc tasks as required.
• Support continuous improvement of internal processes and procedures.</p><p>• 2–5 years of experience in HR, Administration, Operations, or a similar role in the UAE.
• Knowledge of UAE visa and labor processes is highly preferred.
• Strong organizational and multitasking skills.
• Good communication skills in English.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work independently and manage multiple priorities.
• Experience with courier, logistics, or procurement coordination is an advantage.
What We Offer
• Opportunity to work with international brands in a growing company.
• Dynamic and collaborative working environment.
• Career development and growth opportunities.
• Competitive salary package based on experience.
• If you are a detail-oriented and proactive professional who enjoys managing a variety of responsibilities across HR, administration, and operations, we would love to hear from you.</p>
We are looking for an experienced Senior Oracle Application Operations Consultant (Finance & Projects) to join our IT team.<br>The role will be responsible for the day-to-day operational support of Oracle Fusion Finance and Projects, with a strong focus on production support, incident resolution, issue ownership, integrations, and service continuity. The successful candidate will work closely with business users, technical teams, Oracle Support, and external partners to ensure issues are resolved effectively and within agreed SLAs. <br>Key Responsibilities:* Provide functional operational support for Oracle Fusion Finance and Projects.* Manage and troubleshoot incidents, service requests, recurring issues, and escalations.* Identify root causes, coordinate resolutions and provide practical workarounds when required.* Support Finance, Projects and Procurement teams during key operational cycles, including month-end and year-end.* Maintain action logs, RCA summaries, runbooks, knowledge articles and support documentation.* Support Oracle Fusion modules including GL, AP, AR, Cash Management, Fixed Assets, Expenses, Financial Reporting, Project Costing and Project Budgets. * Troubleshoot integrations between Oracle Fusion and enterprise applications, including Microsoft Dynamics CRM, Yardi, Unifier and banking platforms.* Support OTBI, BI Publisher, Smart View, approval workflows, ESS jobs, roles/security and data reconciliation.* Track SLAs, ticket trends and recurring issues while identifying opportunities to improve application stability and user experience. <br>What We're Looking For:* Bachelor’s degree in Business, Computer Science, Information Systems, Accounting, Finance, or a related field.* Hands-on experience supporting Oracle Fusion Financials and Projects.* Strong experience in incident, service request, problem and escalation management.* Experience supporting finance operations and project accounting.* Experience working with Oracle Support, managed service providers and technical teams.* Exposure to OTBI, BI Publisher, Smart View, integrations, approval workflows, ESS jobs, security and data reconciliation.* Strong troubleshooting, analytical, communication and stakeholder-management skills.* Good understanding of ITSM, SLA management, change control and support governance.* ITIL certification preferred; PMP or Oracle Fusion certification is an advantage. <br>Added Advantage:Hands-on experience with Oracle EPM, FCCS and TRCS would be an advantage, while experience with Fusion AI Studio is preferred.
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<span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere — and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product — rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> The role RemotePass verifies, screens, and monitors clients and contractors through risk-based onboarding and compliance workflows before payment activity is enabled.<br> We're growing our Compliance Operations team and looking for an Analyst to help handle the day-to-day: reviewing company documents, verifying contractor identities, running sanctions checks, and flagging anything that doesn't look right.<br> You'll work closely with two other analysts and report into our Head of Operations, with our Head of Compliance as your escalation point for anything that needs a second set of eyes.<br> You don't need to be a compliance expert on day one — you need real hands-on exposure to KYC/KYB and a sharp eye for detail, and we'll help you build the rest.<br> What you'll do Review client KYB documentation — corporate registration, ownership structure, proof of operations, authorized representatives Support contractor KYC — verifying IDs, resolving address or payment detail mismatches, handling jurisdictional flags Run sanctions, PEP, and adverse media checks using our approved tools and procedures Investigate payment issues — failed payouts, payment detail changes, cross-border payment concerns Keep our compliance trackers, evidence folders, and case notes accurate and audit-ready Escalate potential fraud, sanctions risk, unusual activity, or policy violations quickly and clearly.<br> Work cross-functionally with Customer Success and Operations on client-facing requests Remote-First Culture: We don't just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> 1-3 years of hands-on compliance experience — KYC, KYB, client/customer onboarding, or sanctions screening, ideally at a payment processor, bank, crypto exchange, or money transmitter Comfortable reviewing documents carefully and spotting what's missing, inconsistent, or unclear Good written English — you can write a clean case note and a clear client request Comfortable with spreadsheets, case queues, and juggling multiple open cases at once High attention to detail, with the judgment to know when something needs to be escalated rather than closed Arabic fluency is a strong plus, not a requirement</span> </div>