Public Relations Jobs in UAE 2026 - Apply now

0 to 0 years Bayt

Employee Relations Manager

On-site - UAE 21 July 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice – ranked consistently as Great Place To Work in the UAE for consecutive years since 2015. Join our team and discover how an international network that’s focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit https://careers.dhl.com/global/en. JOB OVERVIEW The Employee Relations (ER) Manager is responsible for leading and managing all employee relations matters across the UAE (1,250 employees), ensuring alignment with UAE Labor Law, organizational policies, and global frameworks including Code of Conduct, Human Rights, and DEIB commitments. The role acts as a trusted advisor to business leaders, driving fair, consistent, and legally compliant ER practices while fostering a positive, inclusive, and high-performance work environment. It plays a key role in mitigating legal and reputational risks, enhancing employee experience, and supporting nationalization (Emiratization) in line with Local Talent Program. MAIN RESPONSIBILITIES Labor Law & Compliance •Monitor and interpret UAE Labor Law developments and regulatory changes •Assess business impact and provide actionable recommendations •Ensure full compliance through policy updates, process alignment, and stakeholder communication Employee Relations Case Management •Lead end-to-end management of ER cases including grievances, disciplinary actions, and investigations •Ensure fair, unbiased, and timely resolution of complex and sensitive cases or cases linked to Human Rights categories •Maintain robust documentation for end-to-end process from case assignment to final decision with proper log of all steps including reporting, and case tracking standards in line with DHL Group guidelines Investigations & Governance •Conduct or oversee workplace investigations in accordance with internal and legal requirements •Ensure procedural fairness and consistency across all cases Policy Development & Implementation •Design, review, and implement ER policies and procedures aligned with UAE law and global standards •Ensure consistency in application across business units •Support change management initiatives from an ER perspective e.g (but not limited to) working terms and conditions, overtime, conflict of Interest declaration and related risk, data protection •Manage queries linked to sickness and fit to work, extended leave request or remote work, working conditions working hours and overtime in line with local company policy Business Partnering •Act as a subject matter expert advising leadership on ER matters •Build capability of managers to handle employee issues effectively •Provide coaching on conflict resolution, performance management, and disciplinary processes Employee Experience & Culture •Foster a respectful, inclusive, and positive work environment •Support diversity, equity, inclusion, and belonging (DEIB) programs Performance Management Support •Ensure alignment of performance management actions with legal and organizational frameworks Audit & Risk Management •Manage internal controls (e.g., CRISP) related to ER processes and Compliance related controls which fall within the HR Governance •Prepare for and support internal/external audits such as Global audits, Labor Inspections, Human Rights Audit YOUR PROFILE <ul><li>Bachelor’s or Master’s degree in Human Resources, Law, Psychology, or related field</li><li>CIPD or SHRM-CP certification will be an advantage</li><li>Min 5-7 years of progressive HR Generalist or HRBP experience in a large organization in the UAE, with at least 3 years managing Employee Relations. </li><li>Proven experience in handling complex ER cases, investigations, and grievance processes</li><li>Arabic and English languages mandatory, Emirati nationality is an advantage</li><li>Strong knowledge of the UAE Labor Law</li><li>Strong conflict resolution, negotiation, and mediation skills</li><li>Ability to manage confidential and sensitive information</li><li>Proven experience in policy development and compliance</li><li>Proven experience in managing ER cases in a multi-cultural environment</li><li>Excellent communication and interpersonal skills </li><li>Ability to communicate with all levels in the organization, from frontline colleagues to Country/Regional Management</li><li>Analytical and problem-solving abilities</li></ul> </div>

0 to 0 years Bayt

Guest Relations Executive

On-site - UAE 21 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience. Shangri-La Dubai About the Role As a Guest Relations Executive - Cigar Lounge & Bar, you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction. Key Responsibilities • Interact and engage with guests, ensuring high levels of personalized service and satisfaction. • Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience. • Handle guest feedback and complaints effectively, resolving issues in a courteous and professional manner. • Build guest relationships through suggestive selling and by creating memorable dining experiences. • Maintain accurate guest profiles and preferences within the system to support personalized service. • Collaborate closely with the F&B team to deliver seamless service and achieve operational goals. About You <ul> <li>Has a thorough knowledge of Food & Beverage service technique </li> <li>Is able to work in Cigar bar & lounge operation</li> <li>Loves interacting with guests </li> <li>Believes in teamwork </li> <li>Communicates with fluency in English</li> <li>Preferably has experience working in either a luxury restaurant or a 5* hotel background</li> <li>Is a self-starter and a team player </li> <li>Enjoys being challenged</li> </ul> Why Join Us <ul> <li>A workplace that values your passion and supports self-realization and personal growth.</li> <li>Structured learning and development pathways with real opportunities to advance your professional</li> <li>craft and leadership skills.</li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your</li> <li>contribution and dedication.</li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where</li> <li>everyone can thrive.</li> <li>We are an equal opportunity employer.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. </div>

0 to 0 years Bayt

Officer, Government Relations

On-site - UAE 20 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Government and Regulatory Officer is responsible for processing, handling, and responding to requests and queries received from Courts, Police, Public Prosecution, and Minor Affairs authorities across the UAE and Qatar, ensuring that all customer and non-customer cases are handled in a timely, accurate, compliant, and risk-free manner. The role supports the Manager and the team in meeting the objectives set by the unit Head by assisting with the execution of approved processes, controls, and requirements related to government and regulatory entities. The position coordinates with branch managers, unit heads, and internal departments (CIBG, RBG, Operations, and Head Office) to support the resolution of issues raised by government entities, strictly in line with approved procedures, SLAs, and internal policies.  Key Result Areas • Case Processing: Process and handle UAE Court Orders as per approved procedures. • Cross-Border Coverage: Process and handle Qatar Court Orders and LEA requests within defined SLAs. • Law Enforcement Support: Handle Police letters and enquiries across all UAE emirates. • Prosecution & CID: Handle Public Prosecution and CID correspondence (UAE). • Inbox Management: Manage and respond to email enquiries received from government entities or stakeholders. • Systems Execution: Process cases through Velocity - MOFT system where applicable. • Compliance: Ensure all correspondence complies fully with regulatory instructions and internal policies. • Timely Closure: Monitor, coordinate, and follow up on assigned cases to ensure timely closure. • Service Quality: Support initiatives that improve operational efficiency and service quality within the unit. • Internal Coordination: Follow up on issues with internal stakeholders within Mashreq. • External Alignment: Maintain effective coordination </div>

0 to 0 years Bayt

Guest Relations Executive

On-site - UAE 19 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience. Shangri-La Dubai About the Role As a Guest Relations Executive – Outdoor Bar & Lounge, you will be the face of our guest experience, building meaningful connections and ensuring exceptional service throughout every visit. With a passion for hospitality and guest engagement, you will help create memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction. Key Responsibilities • Interact and engage with guests, delivering personalized service and maintaining high service standards. • Welcome, greet, and ensure guests are attended to promptly and professionally throughout their experience. • Handle guest feedback and complaints effectively, resolving concerns in a courteous and professional manner. • Build strong guest relationships through suggestive selling and by creating memorable experiences. • Present guest bills when required and maintain accurate guest profiles and preferences within the system. • Work closely with the F&B team to ensure seamless operations and exceptional guest satisfaction. About You • Thorough knowledge of Food & Beverage service techniques and guest engagement practices. • Ability to work effectively in an outdoor bar and lounge environment. • Passionate about interacting with guests and delivering exceptional hospitality experiences. • Fluent in English, with strong communication and interpersonal skills. • Previous experience in a luxury restaurant or 5-star hotel environment is preferred. • A proactive, self-motivated team player who enjoys challenges and thrives in a dynamic environment. Why Join Us <ul> <li>A workplace that values your passion and supports self-realization and personal growth.</li> <li>Structured learning and development pathways with real opportunities to advance your professional</li> <li>craft and leadership skills.</li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your</li> <li>contribution and dedication.</li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where</li> <li>everyone can thrive.</li> <li>We are an equal opportunity employer.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. </div>

0 to 0 years Bayt

Guest Relations Executive

On-site - UAE 19 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai’s glittering skyline, every visit becomes an unforgettable experience. Shangri-La Dubai About the Role As a Guest Relations Executive - Cigar Lounge & Bar, you will be the face of our dining experience, creating meaningful connections with guests and ensuring exceptional service throughout their visit. With a passion for hospitality and guest engagement, you will help deliver memorable experiences while maintaining the highest standards of service, professionalism, and guest satisfaction. Key Responsibilities • Interact and engage with guests, ensuring high levels of personalized service and satisfaction. • Welcome, greet, and ensure guests are served promptly and professionally throughout their dining experience. • Handle guest feedback and complaints effectively, resolving issues in a courteous and professional manner. • Build guest relationships through suggestive selling and by creating memorable dining experiences. • Maintain accurate guest profiles and preferences within the system to support personalized service. • Collaborate closely with the F&B team to deliver seamless service and achieve operational goals. About You <ul> <li>Has a thorough knowledge of Food & Beverage service technique </li> <li>Is able to work in Cigar bar & lounge operation</li> <li>Loves interacting with guests </li> <li>Believes in teamwork </li> <li>Communicates with fluency in English</li> <li>Preferably has experience working in either a luxury restaurant or a 5* hotel background</li> <li>Is a self-starter and a team player </li> <li>Enjoys being challenged</li> </ul> Why Join Us <ul> <li>A workplace that values your passion and supports self-realization and personal growth.</li> <li>Structured learning and development pathways with real opportunities to advance your professional</li> <li>craft and leadership skills.</li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your</li> <li>contribution and dedication.</li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where</li> <li>everyone can thrive.</li> <li>We are an equal opportunity employer.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. </div>

0 to 0 years Bayt

Guest Relations Executive

On-site - UAE 18 July 2026

0 to 0 years Bayt

Guest Relations Supervisor

On-site - UAE 18 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Guest Relations Supervisor  (20347) Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.  Job Summary The Guest Relations Supervisor oversees the daily operations of the guest relations team, ensuring exceptional service delivery and memorable guest experiences that reflect the hotel’s unique brand standards. This role is responsible for supervising staff, managing VIP arrivals, addressing guest concerns, and maintaining smooth coordination with all front-of-house departments. It plays a key part in enhancing guest satisfaction, supporting team performance, and contributing to the hotel’s reputation for personalized and high-quality service. The position reports to the Guest Relations Manager and may be involved in special projects, service improvement initiatives, and brand-driven guest experience programs. Key Responsibilities <ul> <li>Adhere to all hotel rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the AGRM/ FOM. </li> <li>Attend to duty timely and wearing the correct uniform, name badge and well groomed.</li> <li>Conduct daily briefings and ensure attendance of all teams and information   and communicate anticipated business demands to the respective team members. </li> <li>Be fully trained in using the Hotel Opera Cloud system and can assist the guest relations desk when required to do so.</li> <li>Maintains maximum presence in the main lobby to ensure all the guests arriving at the lobby are greeted & provided with a warm welcome experience.</li> <li>Ensures a very high level of customer service is constantly maintained for Reception, Lobby area.</li> <li>Seeks verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner.</li> <li>Coordinate guests’ special needs, requests and preferences with the departments concerned.</li> <li>Monitor’s and drives the positive guest reviews on the social media, Trip Advisor & OTA partner’s websites.</li> <li>Serves as a point of contact for long-stay Guests of 7 days or longer – ensuring they feel comfortable and can ask advice or information from Guest Relations</li> <li>Manages records and resolves Guest or customer complaints promptly.</li> <li>Demonstrates a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li> <li>Shows creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods to enhance the overall image and warmth of this area for the Guest</li> <li>Maintains staffing levels to meet business demands.</li> <li>Maintains accurate administrative records of all documents.</li> <li>Arranges and co-ordinates daily departmental briefings and chairs the departmental monthly meetings.</li> <li>Coordinates daily activities with hotel management team daily. </li> <li>Holds monthly department meetings keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promoting a strong team atmosphere and culture.</li> </ul> Skills, Experience & Educational Requirements <ul> <li>Hotel Management graduate or Minimum High School Graduate</li> <li>1.5 years in similar position in a five-star hotel.</li> <li>Excellent telephone skills</li> <li>Performs tasks accurately and efficiently</li> <li>Demonstrates energy and enthusiasm at work</li> <li>Courteous and helpful to colleagues and customers</li> <li>Demonstrates dedication and commitment to their role.</li> <li>Proactively assists customers</li> <li>Takes responsibility for identifying and meeting guest needs </li> <li>Takes ownership and follows through customer requests</li> <li>Ability to attend emergencies in a level-headed manner </li> <li>The ability to multitask </li> <li>Professionalism</li> <li>Attention to Detail & Quality</li> <li>Problem Solving and Decision Making</li> <li>Interpersonal Skills</li> <li>Customer service oriented</li> <li>Effective communication skills</li> <li>Language Skills: Excellent spoken and written English, with proficiency in additional languages considered an advantage.</li> </ul> Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. </div>

0 to 0 years Bayt

Employee Relations Leader

On-site - UAE 17 July 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At Optasia we use the latest technologies and tools to build impactful customer experiences, grow our network and provide comprehensive financial access for millions of customers in countries across continental Africa, Asia and beyond. We are seeking a dynamic Employee Relations Leader who brings deep experience handling complex employee relations matters in fast-growing, international organizations, together with a practical understanding of how to balance pace, fairness, consistency, and risk in a growing post-IPO business. The ideal person will combine strong international employee relations and employment law expertise with sound commercial judgement, excellent stakeholder management capability, and the ability to guide leaders through sensitive people issues with clarity and confidence Experience advising across multiple jurisdictions including in Africa and Asia, leading large-scale workforce optimization programs and enabling business and organizational change Coaching and upskilling leaders and managers on workforce change, adding to a culture of engaged and enabled people managers This is a Senior team role in a growing business where delivering with confidence, pace, and sound judgement is essential, and where a go-getter spirit and customer orientation are valued as highly as technical excellence. Candidate Profile A credible, commercially minded Employee Relations leader who can operate as a trusted adviser to senior leaders and stakeholders while maintaining excellent operational grip on high-risk and sensitive casework. Comfortable working in a fast-paced, matrixed, multicultural business where priorities shift quickly, local market requirements vary, and balanced judgement is required on high-impact people matters. Passionate about building fair, scalable and well-governed employee relations and people practices that protect the business, support growth, strengthen leadership capability, and create consistency across markets Key Responsibilities Act as the lead adviser on complex employee relations matters across relevant markets, including disciplinaries, grievances, investigations, performance concerns, misconduct issues, appeals, sensitive exits, and broader people risk matters. Partner with HR, Legal, Compliance, and business leaders to assess people risk, determine appropriate approaches, and deliver timely, fair, and well-documented outcomes. Support organizational change activity, including workforce change and optimization programs, operating model changes, consultation processes and communication planning and execution across relevant markets. Advise and coach managers and senior stakeholders on case handling, documentation quality, investigation standards, policy application, and risk-aware decision-making. Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements. Conduct or guide complex investigations, ensuring processes are followed appropriately, and recommendations are clear, practical, and defensible. Partner with the Operations team to identify, design and deploy AI and automation to improve process efficiency. Use people data, case trends, and business insight to identify risk themes, diagnose organizational issues, and recommend practical actions that improve consistency, reduce risk, and strengthen leadership decision-making. Lead training and enablement initiatives that help leaders handle employee relations issues earlier, more confidently, and in line with company values and legal requirements. Develop and continuously improve ER and people-focused frameworks, policies, templates, toolkits, and other manager resources to support consistency and scalability across markets Deliver global people projects that improve employee relations capability, governance, manager effectiveness, policy consistency, and the overall employee experience. Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across the markets within scope. Requirements Significant direct experience (8+ yrs) leading delivery of ER including at a regional level with experience of business partnering preferred Extensive employee relations experience in international, high-growth, regulated, or complex business environments in Asia and Africa Experience dealing with complex M&A, assessment & integration projects Demonstrated capability in handling complex investigations, conduct matters, performance cases, grievances, redundancies, and other sensitive employee relations issues from initial assessment through to resolution. Strong experience operating across multiple countries, with practical understanding of employee relations risk, employment practices, and the need to balance consistency with local compliance Strong knowledge of employee relations risk, process discipline, and the importance of clear documentation, consistency, and defensible decision-making. Data-informed, pragmatic, and business-oriented approach to solving people risk and workplace issues Proven ability to build effective working relationships with senior leaders and cross-functional stakeholders including Legal, Compliance Strong coaching and influencing skills, with the ability to challenge constructively and raise the quality of people decisions. High levels of integrity, professionalism, discretion, and resilience when dealing with complex or high-pressure situations. Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team. Why Optasia? Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025. At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility. Benefits include: Flexible remote working Competitive remuneration package Extra day off on your birthday Performance-based bonus scheme Comprehensive private healthcare insurance All the tech gear you need to work smart Join us in shaping the future of Optasia as we grow together. Explore more at optasia. com </div>

0 to 0 years Bayt

Customer Relations Officer

On-site - UAE 7 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi. SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic. Responsibilities: Key Responsibilities of the role Corresponding Key Activities performed by the role Customer Service and Support Interact with customers face to face, over telephone, email, chat, mobile app, etc. to answer questions and provide general information on appointments, referrals, facilities, available services, care providers, events and campaigns; and other information as requested  Demonstrate a patient centered approach in all interactions, ensuring adherence to SEHA values and service excellence standards, established workflows, call scenarios and scripts  Maintain courtesy, professionalism, confidentiality and privacy when interacting with patients, customers, and staff members Proactively attending to patient needs, requests and concerns Stay updated on services available, physician specialties, facility workflows, required documents, campaigns and events Share information on workflow updates, eligibility updates, new campaigns, and events with patients  Assist with positive and timely resolution and documentation of requests and issues and escalate any formal complaints to the Quality team Communicate directly with various SEHA staff members to resolve issues and concerns Escalate clinical questions to the Clinical team Escalate unresolved queries or concerns to team leaders or Senior Officers Handle assigned tasks in accordance with set policies and procedures (scheduling, registration, eligibility check, payment collection, etc.) Appointment Scheduling Follow SEHA policies and procedures for registering patients; scheduling, rescheduling and canceling appointments; calling to remind patients or provide information; checking patients in; checking insurance eligibility and visit authorizations, updating patient information, ensuring consent forms are signed, generating wrist bands, completing inpatient admissions, collecting payments, issuing receipts, etc. Promote and prioritize scheduling for new doctors and services, or those with less bookings Obtain and input accurate and updated demographic data, contact details, and insurance information for all scheduled patients Identify and assign correct Enterprise Person Identification and/ or Medical Record Numbers Orient the customer to the registration process, identification, patient rights and responsibilities and consent forms, as required Initiate and forward all merge requests for multiple EPI or MRN records to the HIM (Health Information Management) department Provide information to patients on expected waiting times, next steps, follow up appointments - proactively and when questions arise Coordinate and assist nursing staff and physicians to prevent and address patient complaints Coordinate with other departments to ensure efficient and accurate scheduling, registration and admission of patients Documentation and Reporting Follow established workflows to communicate and follow up on customer Personal Responsibility and Team Effort Act responsibly and ensure that all job activities are carried out in an efficient and accurate manner  Participate in improving Patient Access services, performance and productivity  Provide public holiday and out of hours coverage as required Collaborate with other team members to provide a seamless service Provide assistance to less experienced representatives and guidance on unusual or complex queries Attend lectures, training sessions, meetings as required  Collaborate and communicate professionally and effectively with team members internally and in other departments  Promptly alert management of any issues related to the accomplishment of work assignments Adhere to SEHA standards relating to grooming, dress code, personal hygiene and presentation Accept additional responsibilities as required Qualifications: Required:  Diploma in Accounting/Finance/Business Administration or any relevant field  Desired : Bachelor's degree or equivalent in Accounting/Finance/Business Administration or any relevant field  </div>

0 to 0 years Bayt

Guest Relations Manager

On-site - UAE 4 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description Position: Guest Relations Manager – Native Russian Speaker At Dusit Ajman Resorts & Villas, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success. Location: Ajman, United Arab Emirates. ESSENTIAL DUTIES & RESPONSIBILITIES: We are looking for a Guest Relations Manager who can perform the below task Supervise and support the Guest Relations team in daily operations. Welcome and assist VIP and long-stay guests, ensuring personalized service. Handle guest inquiries, complaints, and feedback with professionalism and efficiency. Coordinate with other departments to fulfill guest needs and special requests. Maintain accurate guest profiles and preferences in the system. Conduct regular team briefings and training sessions. Monitor lobby and reception area standards and ambiance. Promote hotel services and loyalty programs. QUALIFICATIONS: Minimum 4 years as Guest Relations in a hotel/hospitality industry. Good command of the English and Russian languages. Other foreign languages (spoken) an advantage. Good computer skills. With pleasing personality. BENEFITS: Visa, Service Charge, Tips, Flight Ticket, Insurance, Accommodation and Duty Meals. </div>

0 to 0 years Bayt

Guest Relations Agent

On-site - UAE 4 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description <ul><li>Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.</li><li>Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)</li><li>Register and process check in/out for all VIPs guests efficiently and professionally.</li><li>Escort VIP gussets to their rooms.</li><li>Update guest information into the computer after a complete check in.</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.</li><li>Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed</li><li>Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Ensure that all messages, mails and packages are delivered to the guest room.</li><li>Assist at the Information counter, Foreign     Exchange and Business centre, as and when assigned.</li><li>Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.</li><li>Maintain continuous contact with hotel    guest to ensure that any problem or complain are handle efficiently & courteously.</li><li>Follow up with Bell desk regards shuttle Bus.</li><li>Daily courteous calls to VIP rooms, so too with other guests.</li><li>Report any unusual occurrences or requested to manager.</li><li>Be aware of the hotel accident Prevention Policies.</li><li>Ensure the cleanliness and neatness of front office area.</li><li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>Re-announce VIP rooms to Housekeeping and F&B departments.</li><li>Check if all departure details for the day have been taken, as well as for the next day.</li><li>To arrange for bouquets, cake and cards in case of guest’s anniversary and birthdays.</li><li>Check VIP rooms after amenities are placed.</li><li>Coordinate with the lobby manager regards arrival & departure transport arrangements for the day.</li><li>File daily guest relations report and documents systematically.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>Reviews Guest Comments daily and takes contact if necessary and possible with the guest for direct action.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager where necessary.</li></ul> Qualifications <ul><li>UniversityDegree in Hotel Management</li><li>Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel preferably on the same role</li><li>Have excellent communication skills, empathy, patience, and courteous demeanor</li></ul> Additional Information What is in it for you: <ul><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

0 to 0 years Bayt

Client Relations Officer

On-site - UAE 3 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Client Relations Officer oversees the entire administrative process required to renew trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly. Main responsibilities: Support for License Renewals: Provide timely assistance to clients and partners for upcoming license renewals, addressing their inquiries through emails and calls in accordance with organizational timelines and guidelines, and finding solutions to resolve any issues that arise. • Customer Service Excellence: Deliver exceptional customer service to uphold IFZA’s reputation and integrity, ensuring a positive experience for all clients and partners. • CRM Management: Regularly update and maintain the CRM system, ensuring accurate records while efficiently managing a portfolio of work. • Quotation Preparation: Prepare and issue renewal quotations to clients and professional partners, ensuring clarity and accuracy in all communications. • Documentation Review: Conduct thorough reviews of all relevant documentation, including passports, application forms, and resolutions, to ensure compliance and accuracy. • Cross-Department Collaboration: Collaborate closely with renewals consultants Requirements<ul><li>Customer Service and Client Relationship Management experience is advantageous </li><li>Preferably with call center experience, but not limited to. </li><li>Industry knowledge relating to licensing, amendments, cancellations, and immigration processes is advantageous but not mandatory </li><li>Full English proficiency is required </li><li>Additional spoken languages are a plus </li><li>Intermediate computer literacy is required e.g., MS Office </li><li>Knowledge of CRM platforms is advantageous </li><li>Proficiency in basic accounting principles and moderate mathematical skills </li><li>Strong attention to detail </li><li>Excellent communication skills with the ability to work in a multicultural team </li></ul> Benefits<ul><li>International team (over 50 nationalities) </li><li>24 annual leave days </li><li>Annual flight home </li><li>Life insurance plan </li><li>Medical insurance plan (with the option to upgrade at your own cost </li><li>Invitations to participate in various company functions, staff events, and department team building events </li><li>Opportunities to learn, develop and grow with the organization </li><li>Being part of a motivated team and Moving-Forward-Company-Culture </li></ul> </div>

0 to 0 years Bayt

Supplier Relations Manager

On-site - UAE 1 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are the Intelligent Internet Platform. We connect People, Places, and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, delivering Visibility, Control, and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD‑WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises, our continued success depends on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment. About the role The Supplier Relations Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office. You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide. You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future. You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region. As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience. Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers. Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region. Become the “go to” expert for Expereo’s Internet services in your countries of responsibility. Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality Own supplier relationship management and ensure supplier development Initiate day-to-day follow up with suppliers Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment Act as an interface between Expereo and supplier partners within the designated region and support operational escalations Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems. Bachelor's degree or higher educational level Candidates with up to 2 years of experience in Supplier Relations are preferred. We also welcome applications from fresh graduates who are eager to learn, develop their skills, and build a long-term career in this field. Customer focused and strong communication skills; enjoys building and maintaining relationships Exceptional communication skills Good negotiation skills Thrives in a fast paced and dynamic working environment Accurate and well organized, persistent, quality and result driven </div>

0 to 0 years Bayt

Guest Relations Agent

On-site - UAE 29 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Full Time 0 to 0 years

Public Relations Officer

On-site - UAE - Dubai 21 July 2026

Customer Service

WE ARE HIRING PRO (PUBLIC RELATION OFFICER) We need Experienced PRO (PUBLIC RELATION OFFICER) (minimum 2-3 years experience in company formation/business setup) with sound knowledge in Mainland/Free Zone and Offshore Company Setups in the UAE. Responsible for the work outside internally connect with relevant departments, create various cooperation values. Key Accountabilities: Process all transactions with the highest quality (no errors), ensuring internal procedures are followed. Communicate with applicants when necessary. Communicate government entities' (local & federal) processes and requirements to internal and external stakeholders. Support Team Leaders and Senior Client Servicing Executives when needed. Provide feedback on process improvement to the line manager. Duties and responsibilities: Responsible for processing and carrying out all transactions relating to visas, permits, license registration pertaining to employees, organization, and transportation in compliance with UAE government authorities. Prepare regular reports on the overall performance of the Public Relations activities and transactions. Act as the company's point of contact of the organizations related to any requirements government authorities. To execute and ensure smooth functioning of all PRO (legal / labour and Immigration) related activities of the organization. Proficient in Microsoft Office. Excellent written and verbal communication in English and Arabic. Employment Type: Full-time Interested candidates, please send your resume to info@rizmona.com with the subject line "PRO - [Your Surname]".

Full Time 0 to 0 years

Public Relations Officer

On-site - UAE - Dubai 20 July 2026

Human Resources

Position: Public Relations Officer (PRO) Vacancies: 2Location: Dubai UAEJob Summary We are looking for two experienced Public Relations Officers (PROs) to handle all government-related processes and ensure compliance with UAE regulations. The ideal candidate should have at least 10 years of experience and strong knowledge of JAFZA, UAE Free Zones, and UAE government authorities. Key Responsibilities Handle all PRO and government-related activities for the company. Process employment visas, Emirates IDs, medicals, visa renewals, and cancellations. Coordinate with JAFZA, UAE Free Zones, MOHRE, immigration, and other government authorities. Manage company trade license renewals, amendments, and other government approvals. Ensure compliance with UAE labor, immigration, and licensing regulations. Maintain records of employee documents, visas, and company licenses. Liaise with internal departments and government authorities to complete required documentation on time. Keep up to date with changes in government rules and regulations. Requirements Minimum 10 years of experience as a PRO in the UAE. Strong knowledge of JAFZA, UAE Free Zones, and government procedures. Experience in corporate PRO services, licensing, visas, immigration, labor matters, and regulatory compliance. Good communication and organizational skills. Proficiency in English; Arabic is an advantage. UAE driving license is preferred.

Full Time 0 to 0 years

Public Relations Officer

On-site - UAE - Dubai 20 July 2026

Human Resources

Position: Public Relations Officer (PRO) Vacancies: 2Location: Dubai UAEJob Summary We are looking for two experienced Public Relations Officers (PROs) to handle all government-related processes and ensure compliance with UAE regulations. The ideal candidate should have at least 10 years of experience and strong knowledge of JAFZA, UAE Free Zones, and UAE government authorities. Key Responsibilities Handle all PRO and government-related activities for the company. Process employment visas, Emirates IDs, medicals, visa renewals, and cancellations. Coordinate with JAFZA, UAE Free Zones, MOHRE, immigration, and other government authorities. Manage company trade license renewals, amendments, and other government approvals. Ensure compliance with UAE labor, immigration, and licensing regulations. Maintain records of employee documents, visas, and company licenses. Liaise with internal departments and government authorities to complete required documentation on time. Keep up to date with changes in government rules and regulations. Requirements Minimum 10 years of experience as a PRO in the UAE. Strong knowledge of JAFZA, UAE Free Zones, and government procedures. Experience in corporate PRO services, licensing, visas, immigration, labor matters, and regulatory compliance. Good communication and organizational skills. Proficiency in English; Arabic is an advantage. UAE driving license is preferred.

Full Time 0 to 0 years

Public Relations Specialist

On-site - UAE - Dubai 19 July 2026

Information Technology

Job Description We are looking for an existing Bilingual Public Relations Specialist to help train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role, you will need to hold an expert level of linguistics. You will have conversations in both Arabic and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Advantages Of Contracting With Us You'll be able to choose which projects you want to work on and when You work on your own schedule, on your own computer, from the comfort of your own home Projects are paid hourly starting at $25+ USD per hour, with bonus rates available on some projects Responsibilities Give AI chatbots diverse and complex bilingual tasks and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications Fluency in English and Arabic Detail-orientedexpert level of writing, editing, and communication in both languages A current, in progress, or completed Bachelor's degree is preferred but not required Note Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handle any currency conversions from USD. Only applicants in the UAE will be considered for this role. This is an independent contractor position. #arabic Job Details Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://dataannotation.tech Job Function: Public Relations Company Industry/ Sector: Software Development and Computer and Network Security What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Full Time 0 to 0 years

Public Relations Officer

On-site - UAE - Dubai 28 June 2026

Engineering

Role Summary Conduct Govt related work in a timely and defined manner by closely liaison with Govt/ Semi-Govt regulatory organisations. Share regular updates with the Lead – Govt. Relations. Role Description Organize periodic renewal of Company licenses. Process employment visas, residency permits, labour cards, and renewals Coordinate with government authorities and relevant departments Manage company license and document renewals across seven emirates Ensure compliance with UAE labour and immigration requirements Submit and collect official documents from government offices and typing centers Submission of correct documentation to obtain new licenses as required Assist with processing of Visit Visa Represent the Company at locations such as the Police Station, Airport, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services Closely liaison with HR, Accounts department and Govt organisation for Visa processing/ cancellation and other employee related processes Maintain healthy relationships with the Ministry and other government offices as required Assist the administration team as and when required Provide support and guidance to internal stakeholders on the policy / procedures of the Govt / Semi-Govt organisations whenever and wherever required Share regular updates with Lead – Govt. Relations Candidate Requirements 3-5 years of relevant experience Good communication and interpersonal skills and the ability to work successfully in a multinational environment IT Literate – Microsoft Outlook/Word/Excel etc. Strong knowledge of UAE labour law, visa procedures, and government portals Valid UAE driving license is a must

Full Time 0 to 0 years

Public Relations Officer

On-site - UAE - Dubai 28 June 2026

Engineering

Role Summary Conduct Govt related work in a timely and defined manner by closely liaison with Govt/ Semi-Govt regulatory organisations. Share regular updates with the Lead – Govt. Relations. Role Description Organize periodic renewal of Company licenses. Process employment visas, residency permits, labour cards, and renewals Coordinate with government authorities and relevant departments Manage company license and document renewals across seven emirates Ensure compliance with UAE labour and immigration requirements Submit and collect official documents from government offices and typing centers Submission of correct documentation to obtain new licenses as required Assist with processing of Visit Visa Represent the Company at locations such as the Police Station, Airport, Embassies, Ministries/Municipalities & other significant Departments & in accordance with services Closely liaison with HR, Accounts department and Govt organisation for Visa processing/ cancellation and other employee related processes Maintain healthy relationships with the Ministry and other government offices as required Assist the administration team as and when required Provide support and guidance to internal stakeholders on the policy / procedures of the Govt / Semi-Govt organisations whenever and wherever required Share regular updates with Lead – Govt. Relations Candidate Requirements 3-5 years of relevant experience Good communication and interpersonal skills and the ability to work successfully in a multinational environment IT Literate – Microsoft Outlook/Word/Excel etc. Strong knowledge of UAE labour law, visa procedures, and government portals Valid UAE driving license is a must

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