Python Developer Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Supply Chain team is looking for a talented, innovative, hands-on and customer-obsessed candidate for managing the capacity operations for AMET (Africa, Middle East &amp; Turkey) region.<br>The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for a Business Analyst who shares Amazon's passion for the customer—someone who understands the Engineering and Business both. This role requires an individual with excellent understanding of SQL and query development, good business acumen and the ability to work with business, program and product teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space.<br>To be successful in this role you should have superior communication, presentation and organizational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking control and responsibility for achieving the objectives of the role. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.<br>As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.<br>Key job responsibilities<br>1. Data analysis by writing ETL queries in SQL/Datanet platforms<br>2. Highly proficient with MS Excel<br>3. Enabling effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format<br>4. Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities<br>5. Designing new metrics and enhance existing metrics to support the future state of business processes and ensure sustainability<br>6. Understanding tools and processes and driving seller adoption<br>7. Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.<br>- Bachelor's degree, or BS degree<br>- Knowledge of SQL/ETL<br>- Knowledge of Excel at an advanced level<br>- Experience with data analytics platforms (Power BI, Python, SQL, Tableau), or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p><strong>Khazna was founded in 2012 and has grown rapidly into becoming the leading and trusted wholesale Data Center provider in the Middle East and North Africa region. Through our Data Centers, we provide industry benchmark levels of power supply and cooling services to better serve the growing need for data center operations in the UAE and wider region.</strong></p><p><br></p><p>We are seeking a <strong>Site Reliability Engineer</strong> to support the reliability engineering program across multiple data centers in our fleet. Reporting to the Reliability Manager, you will be responsible for monitoring system performance, driving preventative and predictive maintenance initiatives, leading root cause analysis efforts, and collaborating with cross-functional teams to minimize downtime and enhance infrastructure resilience.</p><p><br></p><p><strong>Key Accountabilities:</strong></p><p><br></p><ul><li>Monitor real-time and historical performance metrics for critical power, cooling, and IT systems.</li><li>Analyse system data to identify trends, failure modes, and reliability risks.</li><li>Execute Root Cause Analyses (RCA) and Failure Mode &amp; Effects Analyses (FMEA), then drive corrective and preventive actions.</li><li>Develop and maintain condition-based and predictive maintenance routines, leveraging IoT, data analytics, and machine learning tools.</li><li>Support preventive maintenance programs: schedule, document, and validate maintenance activities.</li><li>Assist in asset lifecycle planning, including upgrades, decommissioning, and end-of-life strategies.</li><li>Contribute to capacity runway assessments to forecast infrastructure needs.</li><li>Implement and enforce availability management plans, risk assessments, and mitigation strategies.</li><li>Ensure data collection and reporting processes for reliability KPIs (e.g., MTBF, MTTR, availability) are standardized and accurate.</li><li>Prepare reliability reports and dashboards; present findings and recommendations to site leadership.</li><li>Respond to and lead failure-response efforts during site incidents, ensuring rapid recovery and root-cause follow-through.</li><li>Maintain compliance with industry standards and regulations (Uptime Institute, ISO, ASHRAE).</li><li>Collaborate with Operations, Engineering, Facilities, and Vendors to integrate reliability best practices into day-to-day workflows.</li><li>Propose continuous-improvement initiatives and pilot emerging reliability technologies.</li><li>The job holder may be required to undertake additional duties, which may be reasonably expected and forms part of the function of the job.</li></ul><p><br></p><p><strong>Minimum Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in mechanical, Electrical, Reliability, or related Engineering discipline.</li></ul><p><br></p><p><strong>Minimum Experience:</strong></p><p><br></p><ul><li>3+ years of experience in reliability engineering, maintenance engineering, or a data center operations environment.</li><li>Hands-on experience with RCA, FMEA, and predictive maintenance methodologies.</li><li>Proficiency with monitoring platforms, data-analytics tools, and scripting (e.g., Python, R).</li><li>Familiarity with IoT sensors, machine-learning frameworks, and condition-based monitoring systems.</li><li>Knowledge of industry reliability standards and regulations (ISO, ASHRAE, Uptime Institute).</li></ul><p><br></p><p><strong>Job-Specific Skills (Generic / Technical):</strong></p><p><br></p><ul><li>Strong analytical and problem-solving skills, with acute attention to detail.</li><li>Effective communicator, able to present technical findings to diverse audiences.</li><li>Project coordination skills and the ability to manage multiple reliability initiatives.</li><li>Collaborative mindset, comfortable working in cross-functional teams.</li><li>Self-starter with a continuous-improvement attitude and commitment to resilience.</li></ul><p><br></p>

<ul><li><p>Take ownership of production issues across our platforms, including extended-hours and on-call coverage on a rotation.</p></li><li><p>Investigate issues across partners, from first symptom toward root cause.</p></li><li><p>Search and analyse production logs, cutting through noise to isolate the relevant events.</p></li><li><p>Read and navigate existing codebases to diagnose logic-level issues — such as concurrency, data-consistency, or integration bugs — and propose or implement targeted, well-tested fixes in collaboration with Engineering.</p></li><li><p>Resolve within your scope — including small, well-tested code-level fixes where appropriate — and escalate to the Support Lead with full evidence when a change is architecturally significant or the root cause is unclear.</p></li><li><p>Triage and manage tickets in Jira, keeping issues moving, chasing owners, and keeping stakeholders informed.</p></li><li><p>Write clear bug and change tickets and RCA/postmortem documentation, covering observed behaviour, evidence, suspected root cause, and references, so escalated issues arrive well-documented.</p></li><li><p>Monitor platform and transaction health and flag anomalies (timeouts, retries, duplicate disbursements, velocity-control rejections) before they escalate.</p></li><li><p>Communicate findings clearly to technical and non-technical audiences, without overstating what the evidence supports.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><u>Must have</u></p><ul><li><p>6+ years prior experience in technical issue resolution in a fast-paced global support team.</p></li><li><p>3+ years of hands-on software development experience (Java, Python, or similar) — either before transitioning into support/operations, or alongside it — with real exposure to the SDLC: writing, testing, and shipping code, not just reading about it.</p></li><li><p>Comfortable reading an unfamiliar codebase, diagnosing a logic-level bug (e.g. a concurrency or data-consistency issue), and implementing a small, safe fix under guidance — this role does not involve building new features, but it does involve adjusting existing code.</p></li><li><p>Strong understanding of APIs and experience using Postman (or equivalent tools) for endpoint inspection and testing.</p></li><li><p>Proficient in SQL for querying and validating data across multiple databases (MariaDB, PostgreSQL, or similar).</p></li><li><p>General familiarity with web applications, microservices, and RESTful architectures.</p></li><li><p>Comfortable working with logs, monitoring tools, and error tracking systems.</p></li><li><p>Analytical mindset and strong troubleshooting skills; able to isolate problems quickly and propose next steps.</p></li><li><p>Excellent communication skills with excellent written and verbal English to collaborate effectively with both Customer Support (non-technical) and Engineering (technical) teams.</p></li><li><p>Experience writing RCA/postmortem documentation and communicating incident status to both technical and non-technical stakeholders.</p></li><li><p>A structured, evidence-first troubleshooting mindset that verifies across sources before declaring a root cause.</p></li><li><p>Sound escalation judgment; knows what to resolve and what to hand up.</p></li></ul><br><p><u>Nice to have</u></p><ul><li><p>Prior experience as a Software / Backend Engineer before moving into a support, SRE, or production-operations role.</p></li><li><p>Understanding of REST APIs, distributed systems, databases, and developer tools.</p></li><li><p>Familiarity with SQL, Postman, Kibana, Jira, and Confluence.</p></li><li><p>Comfortable with git-based workflows (branching, pull requests, code review) for small fixes.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Solutions Engineering team is a specialized team that is in control of the relationship between TikTok advertising clients. The team is looking for engineers with an entrepreneurial mindset and the voice of the market. The team is made up of creative problem solvers and strategic software engineers who work with clients to understand their problems and develop solutions. We work at the intersection of business and engineering to assist TikTok's marketing and advertising partners to flourish and achieve their business goals by developing technology solutions that fit their demands. As a Lead Solution Engineer, you will help to partner with different business verticals and enable the full potential of new features, products, and business opportunities. You will be working and supporting cross-functional teams of R&amp;D, Customer Success, and Product Management. This role allows you to use TikTok's platforms and community to solve real-world business problems. Responsibilities: - Lead the design and development of scalable, production-grade solutions in collaboration with TikTok Product Engineering teams to meet evolving business and client needs. - Act as a technical leader and subject matter expert across the Solutions Engineering organization, providing architectural guidance and driving engineering excellence. - Understand, apply and use TikTok's products and innovative technology, identify, develop, and maximize new and existing commercial prospects with advertising clients. - Cultivate close partnerships with the customer success team to identify potential business opportunities and support them in achieving business goals. - Design and build end-to-end systems and launch-plan strategies; launch production-level code, with an emphasis on long-term maintainability and scalability with applicable documentation and test plans, in collaboration with cross-functional teams. - Identify stakeholders independently and align cross-functional partners toward project completion goals. - Build and cultivate relationships with internal and external stakeholders. - Using Data to influence decision-making through the presentation of business value and impact. Minimum Qualifications: - Bachelor's degree or above, majoring in Computer Science or related fields - 5+ years of experience in software development, technical solutions design and delivery - 3+ years of experience in a technical leadership role - Familiarity with one or more general-purpose programming languages (e.g. Python, Go, Java, C/C++) and API/backend systems design - Hands-on experience with ML infrastructure (e.g., production model training and deployment, model evaluation, tuning/optimization, data pipeline processing, and debugging production issues). - Demonstrated ability to tailor your presentation to the audience's technical level and comfort delivering technical subjects to groups of any size or background - Experience in advertising technology working with large volume data analytics. Preferred Qualifications: - Experience with mobile application development and advertising across iOS/Android - Experience with machine learning frameworks and libraries such as TensorFlow or Keras</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Location: Abu Dhabi, UAE&nbsp;</strong></span></span></p><br><br> <p><span><span>Join a technology-driven organization building and operating mission-critical digital platforms that serve large-scale internal and customer-facing services.<br> <br> We are seeking a hands-on DevOps Specialist to help design, automate, secure, and operate modern cloud-native platforms. This role is ideal for engineers who enjoy solving complex infrastructure challenges, building scalable automation, improving developer experience, and ensuring platform reliability at scale.<br> <br> This position offers the opportunity to work with modern cloud technologies, Kubernetes platforms, Infrastructure-as-Code, DevOps automation, and production-grade systems within a highly collaborative engineering environment.</span></span></p><br><br> <p><strong><span><span>What You'll Be Doing</span></span></strong></p><br><br> <ul> <li><span><span>Design, build, automate, and support cloud-native infrastructure and platforms.</span></span> </li><li><span><span>Manage and improve Kubernetes environments across production and non-production systems.</span></span> </li><li><span><span>Develop and maintain Infrastructure-as-Code using Terraform and related tooling.</span></span> </li><li><span><span>Design, implement, and optimize CI/CD pipelines and deployment automation.</span></span> </li><li><span><span>Support containerized workloads using Docker and Kubernetes.</span></span> </li><li><span><span>Implement GitOps, automation, and platform engineering best practices.</span></span> </li><li><span><span>Monitor platform health, reliability, availability, and performance using modern observability solutions.</span></span> </li><li><span><span>Troubleshoot complex production incidents and perform root cause analysis.</span></span> </li><li><span><span>Collaborate with software engineering teams to improve deployment reliability, security, scalability, and developer experience.</span></span> </li><li><span><span>Improve operational excellence through automation, self-service capabilities, and continuous improvement initiatives.</span></span> </li><li><span><span>Contribute to platform security, governance, and cloud operational standards.</span></span> </li></ul> <p><strong><span><span>Required Qualifications</span></span></strong></p><br><br> <ul> <li>Must be <strong>immediately available, no notice period and within the UAE.&nbsp;</strong> </li><li><span><span>Minimum <strong>5 years of hands-on DevOps, SRE, Platform Engineering, Cloud Engineering, or Infrastructure Engineering experience</strong>.</span></span> </li><li><span><span>Minimum <strong>3 years of hands-on Kubernetes administration and operations experience</strong>.</span></span> </li><li><span><span>Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.</span></span> </li><li><span><span>Strong Linux systems administration and troubleshooting skills.</span></span> </li><li><span><span>Hands-on experience with:</span></span> <ul> <li><span><span>Kubernetes</span></span> </li><li><span><span>Docker</span></span> </li><li><span><span>Terraform</span></span> </li><li><span><span>Git</span></span> </li><li><span><span>CI/CD platforms</span></span> </li><li><span><span>Cloud infrastructure</span></span> </li></ul> </li><li><span><span>Experience supporting <strong>production environments and critical business</strong> applications.</span></span> </li><li><span><span>Experience building automation solutions using Python, Bash, Shell scripting, or similar languages.</span></span> </li><li><span><span>Strong understanding of Infrastructure-as-Code principles and cloud-native architectures.</span></span> </li><li><span><span>Financial services, fintech, banking, telecommunications, or other highly regulated environments</span></span> </li></ul> <p><strong><span><span>Preferred Qualifications</span></span></strong></p><br><br> <p><span><span>Experience in one or more of the following:</span></span></p><br><br> <ul> <li><span><span>AWS, Azure, or GCP</span></span> </li><li><span><span>GitLab CI/CD, GitHub Actions, Azure DevOps, Jenkins</span></span> </li><li><span><span>GitOps platforms such as ArgoCD or Flux</span></span> </li><li><span><span>Helm</span></span> </li><li><span><span>Prometheus, Grafana, ELK/OpenSearch, Loki, Datadog, New Relic, Splunk</span></span> </li><li><span><span>Karpenter, KEDA, Istio, Service Mesh technologies</span></span> </li><li><span><span>DevSecOps practices and security automation</span></span> </li><li><span><span>Terraform Associate, CKA, CKAD, AWS/Azure/GCP certifications</span></span> </li></ul> <p><strong><span><span>What We're Looking For.&nbsp;</span></span></strong><span><span>We are particularly interested in engineers who:</span></span></p><br><br> <ul> <li><span><span>Remain highly hands-on technically.</span></span> </li><li><span><span>Have managed Kubernetes platforms in real production environments.</span></span> </li><li><span><span>Enjoy solving infrastructure and reliability challenges.</span></span> </li><li><span><span>Have built CI/CD and automation solutions from the ground up.</span></span> </li><li><span><span>Take ownership of platform stability, operational excellence, and engineering quality.</span></span> </li><li><span><span>Thrive in collaborative, fast-moving environments.</span></span> </li></ul> <p><span><span>#LI-JS1</span></span></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>The PMO Analyst will support project and portfolio management activities across the business. The ideal candidate combines strong PMO, data analytics and AI skills with excellent communication and stakeholder management capabilities. The role will be responsible for providing management with accurate insights on project performance, identifying risks and trends, improving PMO processes, and leveraging AI and automation to increase efficiency and decision-making quality.</p><p>&nbsp;</p><p><b>What you will do</b></p><ul><li>Support project planning, tracking, reporting, and governance across the project portfolio.</li><li>Maintain project plans, milestones, action trackers, and portfolio dashboards.</li><li>Monitor project progress against scope, schedule, budget, resources, and KPIs.</li><li>Prepare regular management and executive-level project status reports.</li><li>Support governance meetings, steering committees, and portfolio reviews.</li><li>Follow up on key actions, risks, issues, and dependencies to ensure timely resolution.</li><li>Ensure projects comply with PMO standards, processes, and reporting requirements.</li><li>Analyze project and portfolio data to identify trends, risks, performance gaps, and improvement opportunities.</li><li>Develop and maintain Power BI / Excel dashboards and management reports.</li><li>Create meaningful KPIs and metrics to measure project and portfolio performance.</li><li>Provide data-driven insights and recommendations to management.</li><li>Perform forecasting and scenario analysis related to project timelines, resources, costs, and delivery performance.</li><li>Improve the quality, consistency, and automation of PMO reporting.</li><li>Identify opportunities to use AI and automation to improve PMO processes and productivity.</li><li>Use AI tools to support project reporting, data analysis, meeting summaries, risk identification, and documentation.</li><li>Explore and implement AI-enabled solutions for project forecasting, issue/risk analysis, and management insights.</li><li>Develop practical use cases for generative AI within the PMO.</li><li>Automate repetitive reporting and data-management activities where possible.</li><li>Stay current with emerging AI tools, capabilities, and best practices relevant to project management.</li><li>Identify inefficiencies in existing PMO processes and recommend improvements.</li><li>Develop templates, workflows, dashboards, and standardized reporting mechanisms.</li><li>Support PMO maturity and continuous-improvement initiatives.</li><li>Help establish data-driven and technology-enabled ways of working across the PMO.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><ul><li>Analytical &amp; Data-Driven Mindset</li><li>Project &amp; Portfolio Management</li><li>Business Acumen and Problem Solving</li><li>Process Improvement Stakeholder Management</li><li>Good Communication, Presentation and Attention to Detail</li><li>Proactive &amp; Results-Oriented Approach.</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><ul><li>Bachelor’s degree in Business, Engineering, Finance, Information Technology, Data Analytics, or a related field.</li><li>3–7 years of experience in PMO, project management, business analysis, portfolio management, or a similar role.</li><li>Strong experience with project reporting, governance, and performance tracking.</li><li>Advanced Excel skills and experience with Power BI or similar analytics/reporting tools.</li><li>PMP, PRINCE2, PMI-PMOCP, or other project management certification.</li><li>Experience with Power Automate, SQL, Python, or other automation/data tools.</li><li>Experience implementing AI or automation solutions in a business environment.</li><li>Experience working with project portfolio management or enterprise transformation programs.</li><li>Knowledge of Agile, Scrum, or hybrid project management methodologies.</li></ul><p>&nbsp;</p></div>

<p>Job Description – DevSecOps Engineer</p><p>Position</p><p><strong>DevSecOps Engineer</strong></p><p>Experience</p><p><strong>4–8 Years</strong></p><p>Location</p><p><strong>UAE – Dubai / Abu Dhabi</strong></p><p>Employment Type</p><p>Full-Time / Contract</p><p>Work Mode</p><p>Onsite / Hybrid – As per client requirement</p><p>Role Overview</p><p>We are looking for an experienced <strong>DevSecOps Engineer</strong> to integrate security practices throughout the software development and deployment lifecycle. The candidate will be responsible for building secure CI/CD pipelines, automating security controls, managing cloud infrastructure, and implementing security best practices across application and infrastructure environments.</p><p>The ideal candidate should have strong hands-on experience with <strong>DevOps, Cloud, Kubernetes, CI/CD, Infrastructure as Code, and application security</strong>, with the ability to embed security into automated development and deployment processes.</p><p>Key Responsibilities</p><ul><li><p>Design, implement, and maintain secure <strong>CI/CD pipelines</strong>.</p></li><li><p>Integrate security controls and automated security testing into the software development lifecycle.</p></li><li><p>Implement <strong>DevSecOps practices</strong> across development, testing, deployment, and production environments.</p></li><li><p>Automate infrastructure provisioning, configuration, security controls, and compliance checks.</p></li><li><p>Manage and secure cloud infrastructure across <strong>AWS, Azure, or GCP</strong>.</p></li><li><p>Implement and manage <strong>Infrastructure as Code (IaC)</strong> using Terraform, CloudFormation, or equivalent tools.</p></li><li><p>Deploy and manage containerized applications using <strong>Docker and Kubernetes</strong>.</p></li><li><p>Implement container and Kubernetes security controls.</p></li><li><p>Integrate SAST, DAST, SCA, secrets scanning, vulnerability scanning, and other security tools into CI/CD pipelines.</p></li><li><p>Monitor infrastructure and applications for security vulnerabilities and misconfigurations.</p></li><li><p>Work with development teams to identify and remediate security issues early in the development lifecycle.</p></li><li><p>Implement secure authentication, authorization, secrets management, and encryption mechanisms.</p></li><li><p>Support vulnerability management and security remediation activities.</p></li><li><p>Automate security monitoring, reporting, and compliance processes.</p></li><li><p>Participate in incident response and security investigations when required.</p></li><li><p>Ensure compliance with organizational security policies and applicable industry standards.</p></li><li><p>Collaborate with Developers, Cloud Engineers, Security Teams, Architects, and DevOps teams.</p></li><li><p>Continuously evaluate emerging DevSecOps tools, technologies, and security practices.</p></li></ul><p>Mandatory Skills</p><ul><li><p><strong>4–8 years of experience in DevOps / DevSecOps / Cloud Engineering.</strong></p></li><li><p>Strong experience with <strong>CI/CD pipelines</strong>.</p></li><li><p>Hands-on experience with <strong>Jenkins, GitLab CI, GitHub Actions, Azure DevOps</strong>, or equivalent.</p></li><li><p>Strong experience with <strong>Docker and Kubernetes</strong>.</p></li><li><p>Experience with <strong>Terraform / Infrastructure as Code</strong>.</p></li><li><p>Strong knowledge of <strong>AWS, Azure, or GCP</strong>.</p></li><li><p>Experience integrating security tools into CI/CD pipelines.</p></li><li><p>Knowledge of <strong>SAST, DAST, SCA, vulnerability scanning, and secrets management</strong>.</p></li><li><p>Strong understanding of Linux/Unix environments.</p></li><li><p>Good knowledge of networking and cloud security concepts.</p></li><li><p>Experience with Git and source-code management platforms.</p></li><li><p>Scripting/programming experience using <strong>Python, Bash, or PowerShell</strong>.</p></li><li><p>Understanding of secure software development and <strong>DevSecOps lifecycle practices</strong>.</p></li></ul><p>Security Tools – Preferred</p><br><p><strong>Desired Candidate Profile</strong></p><p>Experience with one or more:</p><ul><li><p>SonarQube</p></li><li><p>Checkmarx</p></li><li><p>Veracode</p></li><li><p>Snyk</p></li><li><p>Trivy</p></li><li><p>Aqua Security</p></li><li><p>Fortify</p></li><li><p>OWASP ZAP</p></li><li><p>HashiCorp Vault</p></li><li><p>CyberArk</p></li><li><p>Microsoft Defender for Cloud</p></li><li><p>Prisma Cloud</p></li></ul><p>Cloud & DevOps Technologies</p><p>Azure</p><ul><li><p>Azure DevOps</p></li><li><p>Azure Kubernetes Service (AKS)</p></li><li><p>Microsoft Defender for Cloud</p></li><li><p>Azure Key Vault</p></li><li><p>Azure Container Registry</p></li></ul><p>AWS</p><ul><li><p>AWS CodePi</p></li></ul>

<p>Job Description – Blockchain / Digital Assets Engineer</p><p>Position</p><p><strong>Blockchain / Digital Assets Engineer</strong></p><p>Experience</p><p><strong>4–8 Years</strong></p><p>Location</p><p><strong>UAE – Dubai / Abu Dhabi</strong></p><p>Employment Type</p><p>Full-Time / Contract</p><p>Work Mode</p><p>Onsite / Hybrid – As per client requirement</p><p>Role Overview</p><p>We are looking for an experienced <strong>Blockchain / Digital Assets Engineer</strong> to design, develop, integrate, and maintain blockchain-based applications and digital-asset platforms.</p><p>The ideal candidate should have strong hands-on experience with <strong>Blockchain, Ethereum/EVM, Solidity, smart contracts, Web3 technologies, APIs, wallets, and decentralized applications</strong>. Experience in financial services, digital assets, tokenization, custody, exchanges, or payment platforms will be highly preferred.</p><p>Key Responsibilities</p><ul><li><p>Design and develop scalable <strong>blockchain and digital-asset applications</strong>.</p></li><li><p>Develop, test, deploy, and maintain <strong>smart contracts</strong>.</p></li><li><p>Build and integrate blockchain applications with enterprise systems and financial platforms.</p></li><li><p>Develop secure and scalable <strong>Web3 APIs and backend services</strong>.</p></li><li><p>Integrate wallets, exchanges, custody platforms, blockchain nodes, and third-party services.</p></li><li><p>Develop decentralized applications (dApps) and blockchain-enabled enterprise solutions.</p></li><li><p>Implement tokenization solutions for digital assets and real-world assets.</p></li><li><p>Work with blockchain networks to read, write, and monitor on-chain transactions.</p></li><li><p>Develop transaction processing, validation, monitoring, and reconciliation capabilities.</p></li><li><p>Implement blockchain event listeners and real-time transaction monitoring.</p></li><li><p>Perform smart-contract testing, debugging, optimization, and deployment.</p></li><li><p>Analyze blockchain transactions and investigate transaction failures or anomalies.</p></li><li><p>Implement secure authentication, authorization, key management, and API integrations.</p></li><li><p>Collaborate with Product Managers, Architects, Security Teams, Compliance Teams, and business stakeholders.</p></li><li><p>Participate in architecture discussions, code reviews, testing, deployment, and production support.</p></li><li><p>Stay updated with developments in blockchain, tokenization, digital assets, Web3, and decentralized finance.</p></li></ul><p>Mandatory Skills</p><ul><li><p><strong>4–8 years of software development experience</strong>, with relevant Blockchain / Web3 experience.</p></li><li><p>Strong hands-on experience with <strong>Blockchain technologies</strong>.</p></li><li><p>Strong experience with <strong>Solidity and Smart Contract development</strong>.</p></li><li><p>Experience with <strong>Ethereum / EVM-compatible blockchain networks</strong>.</p></li><li><p>Strong understanding of blockchain architecture and transaction lifecycle.</p></li><li><p>Experience with Web3 libraries such as <strong>Web3.js, Ethers.js, or equivalent</strong>.</p></li><li><p>Experience developing and integrating <strong>REST APIs</strong>.</p></li><li><p>Strong programming experience in <strong>JavaScript / TypeScript, Python, or Java</strong>.</p></li><li><p>Experience with blockchain wallets and transaction signing.</p></li><li><p>Good understanding of cryptography, hashing, digital signatures, and public/private key concepts.</p></li><li><p>Strong knowledge of SQL and database technologies.</p></li><li><p>Experience with Git and modern software development practices.</p></li></ul><p>Blockchain Technologies</p><p>Experience with one or more:</p><ul><li><p>Ethereum</p></li><li><p>Polygon</p></li><li><p>Arbitrum</p></li><li><p>Optimism</p></li><li><p>BNB Chain</p></li><li><p>Solana</p></li><li><p>Hyperledger</p></li><li><p>Other EVM-compatible networks</p></li></ul><p>Smart Contract Development</p><br><p><strong>Desired Candidate Profile</strong></p><p>Strong understanding of:</p><ul><li><p>Solidity</p></li><li><p>ERC-20</p></li><li><p>ERC-721</p></li><li><p>ERC-1155</p></li><li><p>Smart-contract deployment</p></li><li><p>Contract upgrades</p></li><li><p>Gas optimization</p></li><li><p>Contract testing</p></li><li><p>Event handling</p></li><li><p>On-chain/off-chain integration</p></li></ul><p>Digital Assets – Preferred Domain Experience</p><p>Candidates with experience in one or more of the following will be preferred:</p><ul><li><p>Digital asset platforms</p></li><li><p>Cryptocurrency exchanges</p></li><li><p>Digital wallets</p></li><li><p>Institutional custody</p></li><li><p>Tokenization</p></li><li><p>Real-world asset (RWA) tokenization</p></li><li><p>Stablecoins</p></li><li><p>Digital securities</p></li><li><p>DeFi</p></li><li><p>Web3 applications</p></li><li><p>Blockchain-based payments</p></li><li><p>Asset management platforms</p></li><li><p>Trading platforms</p></li></ul><p>Blockchain Security</p><p>Strong understanding of:</p><ul><li><p>Smart contract security</p></li></ul>

<ul><li><p>Define and implement SLIs / SLOs and error budgets for business-critical digital banking services.</p></li><li><p>Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.</p></li><li><p>Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.</p></li><li><p>Lead incident management — from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups.</p></li><li><p>Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.</p></li><li><p>Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.</p></li><li><p>Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.</p></li><li><p>Automate operational toil — from runbooks and remediation scripts to proactive health checks and self-healing workflows.</p></li><li><p>Collaborate with DevOps to embed reliability gates and validations into CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps).</p></li><li><p>Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.</p></li><li><p>Maintain high-quality documentation, playbooks, and operational standards across environments.</p></li><li><p>Ensure operational compliance and security alignment with internal controls and regulatory standards.</p></li><li><p>Analyze system performance, availability, and cost data to continually optimize operations.</p></li><li><p>Provide reliability support and escalation guidance for critical production systems during major incidents.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br><ul><li><p>5+ years of experience in SRE or DevOps roles, building and managing large-scale, high-availability systems across banking, fintech, e-commerce, or other data-intensive digital ecosystems.</p></li><li><p>Bachelor’s degree in Computer Science or equivalent technical experience.</p></li><li><p>Strong experience with Linux environments and performance troubleshooting.</p></li><li><p>Proven expertise in Terraform and Infrastructure as Code (IaC) methodologies.</p></li><li><p>Proficiency with Kubernetes and container orchestration in microservices environments.</p></li><li><p>Hands-on experience with AWS (preferred); exposure to Azure or GCP is an advantage.</p></li><li><p>Deep knowledge of Dynatrace (AIOps, Davis AI), Prometheus, Grafana, and the ELK stack.</p></li><li><p>Experience implementing AI / ML-driven reliability or automation solutions (AIOps, anomaly detection, predictive alerting).</p></li><li><p>Practical understanding of CI / CD pipelines (GitHub Actions, Jenkins, GitLab CI / CD or Azure DevOps).</p></li><li><p>Experience with Kafka, RabbitMQ, Redis, Aurora, and RDS databases.</p></li><li><p>Strong scripting or programming skills in Python, Bash, or Go. The Ideal Candidate</p></li><li><p>Organized, structured, and meticulous in approach.</p></li><li><p>Experienced in cross-functional collaboration and working with distributed teams.</p></li><li><p>Strong analytical mindset with excellent troubleshooting skills for complex production systems.</p></li><li><p>Calm and composed communicator under pressure, capable of leading during high-impact incidents.</p></li><li><p>Proactive problem-solver who anticipates issues and drives preventive improvements.</p></li><li><p>Passionate about AI-driven automation, observability, and reliability engineering.</p></li><li><p>Continuously learning, keeping up-to-date with cloud-native, microservices, and SRE best practices.</p></li><li><p>A collaborative and adaptable team player who thrives in a fast-paced, regulated environment and is passionate about building reliable, scalable systems that empower digital banking innovation.</p></li></ul><p>Skills</p><p>SRE</p><p>Dynatrace</p><p>Kubernetes</p></li></ul>

<p>About the role<br><br>We operate a fleet of company-owned Android devices that run automated workflows: capturing notifications, reading on-screen state from apps and pushing structured events into our backend. We are looking for an engineer who lives inside the Android runtime rather than on top of it, and who can keep a large device fleet running reliably without babysitting.<br>This is not a standard app development role. There is no design handoff and very little UI work. The job is making Android do things it was not really built to do, at scale, and keeping it stable across OEMs and OS versions.<br><br>What you will own<br></p><ul><li><p>Build and maintain an AccessibilityService that traverses node trees across third-party apps and emits reliable, structured events</p></li><li><p>Build and maintain a NotificationListenerService that captures, parses and deduplicates notifications across apps</p></li><li><p>Write and maintain versioned selector maps so that a UI change in a target app degrades gracefully instead of breaking the fleet silently</p></li><li><p>Manage a fleet of 50 to 200 physical devices over ADB: provisioning, health checks, remote restarts, log collection, session recovery</p></li><li><p>Keep services alive under Doze, battery optimisation and aggressive OEM process killers (Xiaomi, Oppo, Vivo, Samsung)</p></li><li><p>Build the on-device data pipeline: local buffering, dedupe, idempotent delivery, retry, backpressure when the network is unavailable</p></li><li><p>Own observability: per-device heartbeats, capture success rates, alerting when a device silently stops reporting</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have<br><br><strong>ADB and fleet operations</strong></p><ul><li><p>Deep command-line ADB: shell, uiautomator dump, input, dumpsys, logcat filtering, pm, am, ADB over TCP/IP</p></li><li><p>Experience running an ADB server against many devices at once, including the failure modes: offline devices, unauthorised states, USB hub flakiness, server crashes</p></li><li><p>scrcpy, Appium or UiAutomator2 in a real operational setting, not just a demo<br></p></li></ul><p><strong>AccessibilityService</strong></p><ul><li><p>Strong practical command of AccessibilityNodeInfo traversal, node recycling and stale-node handling</p></li><li><p>Knows which event types to subscribe to and why: TYPE_WINDOW_CONTENT_CHANGED, TYPE_WINDOW_STATE_CHANGED, TYPE_VIEW_SCROLLED, and how to avoid drowning in event volume</p></li><li><p>Has dealt with sparse or hostile node trees: Jetpack Compose semantics, WebView content, canvas-drawn UI, apps with FLAG_SECURE</p></li><li><p>dispatchGesture, focus handling and the limits of programmatic interaction on modern Android<br></p></li></ul><p><strong>NotificationListenerService</strong></p><ul><li><p>StatusBarNotification extras parsing, MessagingStyle, grouped and bundled notifications, RemoteViews fallback when extras are empty</p></li><li><p>Handling reposts, updates and cancellations without producing duplicate events<br></p></li></ul><p><strong>Platform</strong></p><ul><li><p>Kotlin, coroutines, foreground services, WorkManager, Room</p></li><li><p>Concrete knowledge of what changed and broke across Android 11 through 16: package visibility, foreground service types, notification permission, restricted settings for sideloaded apps</p></li><li><p>Comfortable with rooted and non-rooted device workflows, custom ROMs, and knowing when root is the wrong answer<br></p></li></ul><p><strong>Nice to have</strong></p><ul><li><p>Python or Node tooling around the ADB layer for orchestration</p></li><li><p>Frida, Xposed or LSPosed familiarity</p></li><li><p>Experience with MDM, kiosk mode or Android Enterprise device owner provisioning</p></li><li><p>Prior work on a device farm, QA automation lab or RPA product</p></li></ul>

<p>MLOps Engineer (Freelance) Location: Abu Dhabi, Dubai, Fujairah, UAE (Hybrid) Contract Duration: Initial 6-Month Contract with possibility of extension Employment Type: Freelance / Independent Contractor About the Role We are seeking an experienced MLOps Engineer to join our team on an initial 6-month freelance contract. This is a hybrid role offering a combination of onsite and remote work. The successful candidate will play a key role in building, automating, and maintaining the infrastructure and processes required to deploy, monitor, and scale machine learning solutions in production environments. This opportunity offers the potential for extension beyond the initial contract period, subject to project requirements and performance. Key Responsibilities Design, implement, and maintain scalable MLOps frameworks and automated machine learning workflows. Build and manage CI/CD pipelines for machine learning model development, testing, deployment, and monitoring. Collaborate closely with Data Scientists, Machine Learning Engineers, Data Engineers, and DevOps teams to operationalize AI solutions. Deploy, monitor, and manage machine learning models in production environments. Develop and maintain model versioning, governance, and monitoring processes. Automate model retraining, validation, and deployment workflows. Ensure reliability, scalability, security, and performance of machine learning infrastructure. Implement logging, monitoring, and alerting mechanisms for model and platform performance. Optimize cloud infrastructure and resource utilization for AI/ML workloads. Troubleshoot and resolve issues related to model deployment, infrastructure, and data pipelines. Promote MLOps best practices and contribute to continuous improvement initiatives.</p><p>Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. 4+ years of experience in MLOps, DevOps, Machine Learning Engineering, or a similar role. Strong experience with Python and machine learning lifecycle management. Hands-on experience with MLOps platforms and tools such as MLflow, Kubeflow, Airflow, SageMaker, Vertex AI, or Azure ML. Strong knowledge of CI/CD tools such as GitHub Actions, GitLab CI/CD, Jenkins, or Azure DevOps. Experience with containerization and orchestration technologies including Docker and Kubernetes. Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform. Understanding of infrastructure as code tools such as Terraform or CloudFormation. Experience with monitoring and observability tools. Strong knowledge of software engineering best practices, automation, and system reliability. Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications Experience supporting Generative AI and Large Language Model (LLM) deployments. Familiarity with Databricks, Spark, and large-scale data processing platforms. Knowledge of Responsible AI, model governance, and compliance frameworks. Experience working in enterprise-scale production environments. Previous experience delivering projects within the UAE or GCC region. If you are passionate about building reliable and scalable machine learning platforms and enjoy working at the intersection of AI, cloud infrastructure, and automation, we would love to hear from you. Please note: This opportunity is open to freelancers/independent</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>MLOps Engineer (Freelance)</p><p><br></p><p>Location: Abu Dhabi, Dubai, Fujairah, UAE (Hybrid)</p><p>Contract Duration: Initial 6-Month Contract with possibility of extension</p><p>Employment Type: Freelance / Independent Contractor</p><p><br></p><p>About the Role</p><p>We are seeking an experienced MLOps Engineer to join our team on an initial 6-month freelance contract. This is a hybrid role offering a combination of onsite and remote work.</p><p><br></p><p>The successful candidate will play a key role in building, automating, and maintaining the infrastructure and processes required to deploy, monitor, and scale machine learning solutions in production environments. This opportunity offers the potential for extension beyond the initial contract period, subject to project requirements and performance.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, implement, and maintain scalable MLOps frameworks and automated machine learning workflows.</li><li>Build and manage CI/CD pipelines for machine learning model development, testing, deployment, and monitoring.</li><li>Collaborate closely with Data Scientists, Machine Learning Engineers, Data Engineers, and DevOps teams to operationalize AI solutions.</li><li>Deploy, monitor, and manage machine learning models in production environments.</li><li>Develop and maintain model versioning, governance, and monitoring processes.</li><li>Automate model retraining, validation, and deployment workflows.</li><li>Ensure reliability, scalability, security, and performance of machine learning infrastructure.</li><li>Implement logging, monitoring, and alerting mechanisms for model and platform performance.</li><li>Optimize cloud infrastructure and resource utilization for AI/ML workloads.</li><li>Troubleshoot and resolve issues related to model deployment, infrastructure, and data pipelines.</li><li>Promote MLOps best practices and contribute to continuous improvement initiatives.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills &amp; Experience</p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.</li><li>4+ years of experience in MLOps, DevOps, Machine Learning Engineering, or a similar role.</li><li>Strong experience with Python and machine learning lifecycle management.</li><li>Hands-on experience with MLOps platforms and tools such as MLflow, Kubeflow, Airflow, SageMaker, Vertex AI, or Azure ML.</li><li>Strong knowledge of CI/CD tools such as GitHub Actions, GitLab CI/CD, Jenkins, or Azure DevOps.</li><li>Experience with containerization and orchestration technologies including Docker and Kubernetes.</li><li>Experience working with cloud platforms such as AWS, Azure, or Google Cloud Platform.</li><li>Understanding of infrastructure as code tools such as Terraform or CloudFormation.</li><li>Experience with monitoring and observability tools.</li><li>Strong knowledge of software engineering best practices, automation, and system reliability.</li><li>Excellent analytical, troubleshooting, and communication skills.</li></ul><p><br></p><p>Preferred Qualifications</p><ul><li>Experience supporting Generative AI and Large Language Model (LLM) deployments.</li><li>Familiarity with Databricks, Spark, and large-scale data processing platforms.</li><li>Knowledge of Responsible AI, model governance, and compliance frameworks.</li><li>Experience working in enterprise-scale production environments.</li><li>Previous experience delivering projects within the UAE or GCC region.</li></ul><p><br></p><p>Apply Now</p><p>If you are passionate about building reliable and scalable machine learning platforms and enjoy working at the intersection of AI, cloud infrastructure, and automation, we would love to hear from you.</p><p>Please note: This opportunity is open to freelancers/independent contractors only and requires availability for a hybrid working arrangement in UAE.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure.<br> We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility.<br> Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators.<br> Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents.<br> We deploy edge and cloud solutions that make intersections and highways safer and smarter.<br> Role Overview We’re looking for a Senior Software Engineer to work on real-time systems powering traffic detection and smart mobility solutions while also contributing to web applications, APIs, and third-party integrations.<br> This role combines systems engineering and software development, with approximately 75% of the work focused on real-time edge and backend systems and 25% focused on application development, integrations, and operational tooling.<br> You'll work across Linux-based systems, cloud-connected services, internal tools, dashboards, and live traffic deployments where reliability, performance, and scalability are critical.<br> Key Responsibilities Design, develop, and maintain production-grade software systems across edge and cloud environments.<br> Build and optimize real-time data processing pipelines and system services supporting live traffic deployments.<br> Develop and maintain backend services, REST APIs, and integrations with third-party platforms and services.<br> Contribute to internal web applications, dashboards, and operational tools used for monitoring and managing deployed systems.<br> Integrate software with sensors, cameras, traffic controllers, and other edge devices.<br> Profile, debug, and optimize system performance across application, operating system, and networking layers.<br> Troubleshoot and resolve complex production issues in distributed and real-time environments.<br> Improve system observability through logging, monitoring, diagnostics, and performance tracking.<br> Build and maintain CI/CD pipelines, deployment workflows, and automation tooling.<br> Collaborate with ML, QA, deployment, and product teams to deliver robust, production-ready solutions.<br> 8+ years of experience in software engineering or a related field Strong experience with C++, Python, or both.<br> Solid Linux development experience.<br> Experience building, maintaining, or integrating backend services, REST APIs, and web applications.<br> Experience working with third-party APIs and software integrations.<br> Strong understanding of multithreading, concurrency, system performance, and production troubleshooting.<br> Working knowledge of networking fundamentals, including TCP/IP, DNS, routing, and secure connectivity.<br> Experience with Git, testing frameworks, and CI/CD practices.<br> Experience with cloud platforms, containerized applications, or distributed systems is a plus.<br> Exposure to edge computing, embedded Linux, hardware integration, sensors, or IoT systems is a plus.<br> Familiarity with frontend technologies, internal tooling, dashboards, or operational web applications is a plus.<br> Familiarity with computer vision pipelines or ML-powered systems is a plus.<br></span> </div>

<p>Key Roles and Responsibilities</p><ol><li><p><strong>Network Security Design and Implementation</strong></p><ul><li><p>Design secure network architectures.</p></li><li><p>Configure firewalls, VPNs, routers, and switches.</p></li><li><p>Implement network segmentation and access controls.</p></li></ul></li><li><p><strong>Firewall and Security Device Management</strong></p><ul><li><p>Install, configure, and maintain firewalls.</p></li><li><p>Manage Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS).</p></li><li><p>Configure Web Application Firewalls (WAFs).</p></li></ul></li><li><p><strong>Network Monitoring</strong></p><ul><li><p>Monitor network traffic for suspicious activities.</p></li><li><p>Analyze security logs using SIEM tools.</p></li><li><p>Detect and respond to security incidents.</p></li></ul></li><li><p><strong>Vulnerability Assessment and Risk Management</strong></p><ul><li><p>Perform vulnerability scans.</p></li><li><p>Identify and remediate security weaknesses.</p></li><li><p>Conduct risk assessments and recommend security improvements.</p></li></ul></li><li><p><strong>Incident Response</strong></p><ul><li><p>Investigate network security incidents.</p></li><li><p>Contain, eradicate, and recover from cyberattacks.</p></li><li><p>Conduct root cause analysis and prepare incident reports.</p></li></ul></li><li><p><strong>Access Control Management</strong></p><ul><li><p>Implement Identity and Access Management (IAM).</p></li><li><p>Configure authentication protocols such as MFA, RADIUS, and TACACS+.</p></li><li><p>Enforce least-privilege access policies.</p></li></ul></li><li><p><strong>Security Policy Implementation</strong></p><ul><li><p>Develop and enforce network security policies.</p></li><li><p>Ensure compliance with organizational security standards.</p></li><li><p>Document security procedures and configurations.</p></li></ul></li><li><p><strong>Patch and Configuration Management</strong></p><ul><li><p>Apply firmware and software updates.</p></li><li><p>Harden network devices following security best practices.</p></li><li><p>Maintain secure configurations.</p></li></ul></li><li><p><strong>Disaster Recovery and Business Continuity</strong></p><ul><li><p>Develop backup and recovery plans.</p></li><li><p>Ensure network redundancy and high availability.</p></li><li><p>Participate in disaster recovery testing.</p></li></ul></li><li><p><strong>Compliance and Auditing</strong></p><ul><li><p>Support compliance with standards such as ISO 27001, PCI DSS, HIPAA, or NIST.</p></li><li><p>Prepare documentation for security audits.</p></li><li><p>Address audit findings.</p></li></ul></li><li><p><strong>Collaboration</strong></p><ul><li><p>Work with system administrators, cloud engineers, SOC analysts, and IT teams.</p></li><li><p>Support security awareness initiatives.</p></li><li><p>Assist in implementing secure network changes.</p></li></ul></li></ol><p>Common Tools Used</p><ul><li><p>Firewalls: Palo Alto, Fortinet, Cisco ASA/Firepower, Check Point</p></li><li><p>SIEM: Splunk, Microsoft Sentinel, QRadar</p></li><li><p>IDS/IPS: Snort, Suricata</p></li><li><p>VPN: Cisco AnyConnect, OpenVPN</p></li><li><p>Network Monitoring: Wireshark, SolarWinds, PRTG, Nagios</p></li><li><p>Vulnerability Scanners: Nessus, Qualys, OpenVAS</p></li><li><p>Cloud Security: AWS Security Groups, Azure NSGs, Google Cloud Firewall</p></li></ul><p>Essential Skills</p><ul><li><p>TCP/IP, DNS, DHCP, VLANs, Routing, Switching</p></li><li><p>Network protocols and packet analysis</p></li><li><p>Firewall administration</p></li><li><p>VPN technologies (IPSec, SSL VPN)</p></li><li><p>Network Access Control (NAC)</p></li><li><p>SIEM and log analysis</p></li><li><p>Linux and Windows administration</p></li><li><p>Scripting (Python, Bash, PowerShell)</p></li><li><p>Cloud networking and security</p></li><li><p>Incident response and troubleshooting</p></li></ul><p>Typical Daily Activities</p><ul><li><p>Monitor network security alerts.</p></li><li><p>Review firewall and VPN logs.</p></li><li><p>Respond to security incidents.</p></li><li><p>Implement firewall rule changes.</p></li><li><p>Conduct vulnerability scans.</p></li><li><p>Patch network devices.</p></li><li><p>Analyze suspicious network traffic.</p></li><li><p>Document network changes and security incidents.</p></li><li><p>Collaborate with IT and security teams to strengthen network defenses.</p></li></ul><p>Certifications That Add Value</p><ul><li><p>Cisco CCNA Security / CCNP Security</p></li><li><p>CompTIA Security+</p></li><li><p>CompTIA CySA+</p></li><li><p>Certified Information Systems Security Professional (CISSP)</p></li><li><p>Certified Ethical Hacker (CEH)</p></li><li><p>Palo Alto Networks Certified Network Security Engineer (PCNSE)</p></li><li><p>Fortinet NSE Certification</p></li><li><p>GIAC Certified Incident Handler (GCIH)</p></li></ul><p>A Network Security Engineer plays a critical role in protecting enterprise networks from cyber threats while ensuring secure, reliable, and compliant network operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Cisco CCNA Security / CCNP Security</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a Dell Deployment Consultant (Russian Speaker) to support the deployment, implementation, and integration of Dell Technologies solutions for enterprise customers.<br> The ideal candidate will work closely with customers, project managers, and technical teams to plan, install, configure, and deploy Dell infrastructure solutions while ensuring successful project delivery and high customer satisfaction.<br> The role requires fluency in Russian and English , strong technical deployment experience, and the ability to manage customer engagements throughout the deployment lifecycle.<br> Key Responsibilities Lead the deployment and implementation of Dell Technologies solutions for enterprise customers.<br> Install, configure, and deploy Dell infrastructure products, including servers, storage, virtualization, and related solutions.<br> Gather customer requirements and translate them into deployment plans.<br> Perform solution installation, configuration, testing, validation, and go-live activities.<br> Execute system upgrades, migrations, and deployment activities with minimal business disruption.<br> Collaborate with project managers, architects, engineers, and support teams throughout the project lifecycle.<br> Conduct system health checks and deployment verification.<br> Support hardware and software integration activities.<br> Perform troubleshooting during deployment and coordinate issue resolution with Dell technical support when required.<br> Develop implementation documentation, deployment guides, and technical reports.<br> Deliver knowledge transfer and end-user or administrator training.<br> Ensure deployments follow Dell best practices and customer requirements.<br> Provide post-deployment support and transition projects to the support team.<br> Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.<br> Fluent Russian and English (spoken and written) is mandatory.<br> 3+ years of experience in deployment, implementation, or professional services.<br> Hands-on experience with Dell Technologies infrastructure solutions.<br> Experience deploying Dell PowerEdge Servers, Dell PowerStore, PowerMax, PowerScale, Unity XT, or other Dell storage solutions.<br> Experience with VMware vSphere or Microsoft Hyper-V virtualization platforms.<br> Knowledge of Windows Server and Linux operating systems.<br> Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and SAN technologies.<br> Experience with data migration and infrastructure deployment projects.<br> Strong troubleshooting and analytical skills.<br> Excellent customer-facing communication skills.<br> Preferred Qualifications Dell Technologies certifications (DCA, DCS, DCE, or equivalent).<br> Experience with VMware, Microsoft, or Red Hat technologies.<br> Knowledge of backup and disaster recovery solutions.<br> Experience with cloud platforms such as Microsoft Azure or AWS.<br> Familiarity with automation and scripting tools such as PowerShell, Bash, or Python.<br> ITIL Foundation certification is an advantage.<br> Soft Skills Strong customer service orientation.<br> Excellent communication and presentation skills.<br> Ability to manage multiple deployment projects simultaneously.<br> Strong organizational and documentation skills.<br> Ability to work independently and within international teams.<br> Willingness to travel if required.<br> Preferred Experience Enterprise infrastructure deployment.<br> Data center implementation and migration projects.<br> Dell Technologies Professional Services experience.<br> Multi-country or multinational customer deployments.<br> Experience working in a consulting or system integrator environment.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Pricing Manager is responsible for managing the B2C channel of the global aftersales team, driving customer-centric pricing strategies for Al-Futtaim's automotive brands. This role is pivotal in ensuring market-driven price positioning and profitable job offerings. The manager oversees the alignment of retail prices with brand target margins, and manages the revision process, understanding margin drivers, and continuously seeks improvement opportunities. Working in a fast-paced, matrix organization, the role requires collaboration with wider aftersales stakeholders to achieve business goals. The position involves designing pricing structures, preparing budgets, implementing pricing strategies, reporting on performance, managing teams, and assuring organizational standards are met.</p><p><br><strong>What You Will Do:</strong></p><br><ul><li><p>Support the Head of Pricing in preparing quarterly and annual budgets.</p></li><li><p>Design and implement fixed-price service offerings for key repair jobs, ensuring competitiveness and profitability.</p></li><li><p>Develop and optimize retail pricing structures across brands to improve SPVIO and overall gross margins.</p></li><li><p>Identify pricing improvement opportunities through data analysis, visualizations, and business cases.</p></li><li><p>Manage and continuously enhance the menu pricing solution, including validation and adoption of new jobs.</p></li><li><p>Drive new brand inclusion within menu pricing and support digitalization initiatives to unlock margin growth opportunities.</p></li><li><p>Develop value-based pricing strategies for Segment 2 and other target customer segments.</p></li><li><p>Support the development and governance of goodwill policies, including customer and business contribution ratios.</p></li><li><p>Utilize statistical analysis and data visualization techniques to improve business performance and decision-making.</p></li><li><p>Create, implement, and review labour pricing structures to maximize efficiency and profitability.</p></li><li><p>Collaborate with Tier 1 and Tier 2 stakeholders to minimize cannibalization while protecting gross margins.</p></li><li><p>Monitor revenue and margin performance, providing insights on variances against budgets and forecasts.</p></li><li><p>Track and report recommended work conversion rates and pricing effectiveness.</p></li><li><p>Ensure B2C pricing SOPs are current, compliant, and aligned with operational requirements.</p></li><li><p>Develop dashboards and reporting tools to provide actionable insights on retail pricing performance.</p></li><li><p>Lead and manage the B2C Aftersales Pricing team, ensuring delivery against agreed KPIs.</p></li><li><p>Oversee discount structures across all brands, including staff discount programs and retail price revisions.</p></li><li><p>Manage pricing governance, cost adjustments, process improvements, and timely pricing of new products across all channels.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication skills, especially in translating technical knowledge for non-technical audiences.</p></li><li><p>Proven commercial mindset, understanding customer impact.</p></li><li><p>Advanced proficiency in MS Excel and PowerPoint.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor's Degree in Business Administration, Economics, Mathematics, or Finance; MBA preferred.</p></li><li><p>Minimum 5 years of work experience in a multinational environment within the automotive sector, ideally with a distributor and OEM.</p></li><li><p>2+ years of hands-on experience using analytical tools (e.g., R, Python) for solving real-world problems, preferably with knowledge in pricing analytics.</p></li><li><p>Experience with Tableau or other data visualization tools such as Power BI, SAS, or SAP Business Objects.</p></li></ul><br><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Senior Security Engineer</strong> <strong>Role Overview</strong> <p>We are seeking an experienced <strong>Senior Security Engineer</strong> to strengthen and evolve enterprise security practices across application, infrastructure, and cloud environments within a highly regulated financial services environment.</p><br><br> <p>This role will be responsible for driving secure-by-design principles across the software development lifecycle, implementing DevSecOps best practices, conducting security assessments, and enhancing the organization's overall security posture. The successful candidate will work closely with Development, DevOps, Infrastructure, Architecture, and Product teams to ensure security controls are embedded throughout the technology landscape.</p><br><br> <p>The ideal candidate will possess deep technical expertise across application security, cloud security, penetration testing, threat modelling, and security architecture, combined with strong stakeholder management and communication skills.</p><br><br> <strong>Key Responsibilities</strong> <ul> <li>Conduct web, mobile, and API penetration testing and vulnerability assessments. </li><li>Perform secure code reviews and identify application and infrastructure security weaknesses. </li><li>Manage and optimize security tooling including: <ul> <li>SAST </li><li>DAST </li><li>SCA </li><li>Infrastructure as Code (IaC) Security </li><li>Container Security Solutions </li></ul> </li><li>Drive DevSecOps initiatives and integrate security controls into CI/CD pipelines. </li><li>Perform threat modelling, security risk assessments, and architecture reviews. </li><li>Design and review secure solutions across cloud, container, Kubernetes, and enterprise platforms. </li><li>Lead vulnerability management activities, including remediation planning and tracking. </li><li>Support security incident investigations, root cause analysis, and remediation efforts. </li><li>Deliver security awareness sessions and secure coding training to engineering teams. </li><li>Collaborate with development, DevOps, infrastructure, and product teams to ensure secure implementation of solutions. </li><li>Support continuous improvement of security standards, processes, and governance frameworks. </li><li>Participate in security reviews and compliance initiatives across enterprise projects. </li></ul> <strong>Required Skills &amp; Qualifications</strong> <ul> <li>8–15 years of experience in Information Security, Cyber Security, or Security Engineering roles. </li><li>Strong hands-on expertise in: <ul> <li>Application Security </li><li>Infrastructure Security </li><li>Cloud Security </li><li>Security Architecture </li></ul> </li><li>Deep experience performing: <ul> <li>Web Application Penetration Testing </li><li>API Security Testing </li><li>Mobile Security Testing </li><li>Vulnerability Assessments </li></ul> </li><li>Strong understanding of: <ul> <li>OWASP Top 10 </li><li>OWASP API Security Top 10 </li><li>Secure Development Practices </li></ul> </li><li>Experience implementing and managing DevSecOps programmes. </li><li>Strong expertise with CI/CD security integration and security automation. </li><li>Experience conducting: <ul> <li>Threat Modelling </li><li>Risk Assessments </li><li>Security Architecture Reviews </li><li>Secure Design Assessments </li></ul> </li><li>Hands-on experience securing: <ul> <li>Kubernetes Environments </li><li>Docker Containers </li><li>Microservices Architectures </li><li>Cloud-Native Applications </li></ul> </li><li>Strong knowledge of: <ul> <li>AWS Security </li><li>Azure Security </li><li>Identity &amp; Access Management </li><li>Secrets Management </li><li>Network Security </li></ul> </li><li>Experience supporting security incident response and remediation activities. </li><li>Strong stakeholder management, presentation, and communication skills. </li><li>Experience with scripting and automation using: <ul> <li>Python </li><li>Bash </li><li>PowerShell </li></ul> </li></ul> <strong>Preferred Skills &amp; Experience</strong> <ul> <li>Banking or Financial Services industry experience. </li><li>Strong understanding of PCI-DSS compliance requirements. </li><li>Experience working with governance and compliance frameworks including: <ul> <li>ISO 27001 </li><li>SOC 2 </li><li>NIST </li><li>CIS </li></ul> </li><li>Familiarity with GDPR and privacy regulations. </li><li>Experience establishing or supporting Security Champion programmes. </li><li>Exposure to Security Operations and Incident Response functions. </li><li>Relevant security certifications such as: <ul> <li>CISSP </li><li>CSSLP </li><li>OSCP </li><li>CEH </li><li>AWS Security Specialty </li><li>Azure Security Engineer Associate </li></ul> </li></ul> <strong>Halian Group</strong> <p>With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realise tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <p>At Halian, we recognise that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organisations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives.</p><br><br> <p>We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique.</p><br><br> <p><strong>#LI-CC1</strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB PURPOSE</strong></p><br> <p>The CRM Manager will lead the end-to-end CRM strategy for Starbucks across automations and tactical campaigns. The CRM Manager will sit within the Integrated Marketing function, reporting to the Head of CRM.&nbsp;&nbsp;</p><br> <p>The CRM Manager will be responsible for the development and execution of the Starbucks CRM strategy, integration with Starbucks Rewards, optimization of marketing budgets, and fostering a high-performing team culture. This role is pivotal in driving customer engagement, retention, reactivation and lifetime value through strategic CRM initiatives, across lifecycle and tactical comms.&nbsp;</p><br> <p><strong>This role:</strong>&nbsp;</p><br> <ul> <li>Is responsible and accountable for the management, development and performance of Starbucks CRM Strategy.&nbsp;</li> </ul> <ul> <li>Is responsible for the management of the Starbucks CRM marketing budget to help deliver overall brand and business awareness, engagement and ROI targets.&nbsp;</li> </ul> <ul> <li>Works seamlessly with the Starbucks marketing team to ensure alignment with the wider Starbucks marketing &amp; loyalty strategy.&nbsp;&nbsp;</li> </ul> <ul> <li>Works seamlessly with the Performance team, Digital Marketing team and brand teams to deliver the business plans for brands.&nbsp;</li> </ul> <ul> <li>Works closely with the central Data team to continuously improve our visibility and use of customer data for Starbucks.&nbsp;</li> </ul> <p><strong>KEY RESPONSIBILITIES</strong></p><br> <p><strong>Strategy&nbsp;</strong>&nbsp;</p><br> <ul> <li>Develop and execute CRM strategies aligned with Starbucksâ business plans and customer experience goals.&nbsp;</li> </ul> <ul> <li>Manage CRM automations and promotions as key marketing channels to support brand growth and profitability.&nbsp;</li> </ul> <ul> <li>Collaborate with brand teams, performance managers, and digital marketing to align CRM efforts with business plans.&nbsp;&nbsp;</li> </ul> <p><strong>CRM Campaigns</strong>&nbsp;</p><br> <ul> <li>Own and optimize CRM management process from strategic concept to technical execution on CRM channels including but not limited to email, push and WhatsApp.&nbsp;</li> </ul> <ul> <li>Map &amp; own the customer journeys and buying cycles, creating automated lifecycle campaigns and workflows that support them from contact acquisition to retention.&nbsp;</li> </ul> <ul> <li>Lead on quality control and performance for all campaign creation and execution.&nbsp;&nbsp;</li> </ul> <ul> <li>Work with Starbucks team to create relevant, personalised and engaging customer experiences within CRM and across the whole customer journey to support the customer contact strategy, brand equity and commercial performance.&nbsp;</li> </ul> <ul> <li>Be a customer champion and ensure that the right messages are delivered to the right customers at the right time.&nbsp;</li> </ul> <ul> <li>Monitor CRM KPIs to identify and act on opportunity to improve performance and to meet and exceed targets.&nbsp;</li> </ul> <ul> <li>Give recommendations for the constant improve of CRM campaign content, targeting and delivery to improve the customer experience and increase campaign performance.&nbsp;</li> </ul> <ul> <li>Support the management and development of Bloomreach as the Alshaya Campaign Management Tool and Customer Data Platform partner.&nbsp;</li> </ul> <ul> <li>Continuously review all costs, campaign delivery to improve channel and performance and overall ROI.&nbsp;</li> </ul> <p><strong>Growth</strong>&nbsp;</p><br> <ul> <li>Drive continuous customer growth for Starbucks through the use of CRM for acquisition, retention and customer lifetime value.&nbsp;</li> </ul> <ul> <li>Make use of new CRM channels such as WhatsApp, to diversify opportunities for engaging with customers and deploying the CRM strategy.&nbsp;</li> </ul> <ul> <li>Embed a performance focus and test &amp; learn culture across the team to test, analyse, and iterate on new ideas and opportunities to drive continuous improvement across all KPIs including but not limited to reach, open rate, click through rate, conversion, AOV, app install, order frequency, customer lifetime value.&nbsp;</li> </ul> <ul> <li>Develop and make full use of our relationship with Bloomreach and other external teams, to help us develop our CRM strategy and delivery.&nbsp;</li> </ul> <p><strong>Data &amp; Reporting</strong>&nbsp;</p><br> <ul> <li>Provide an advanced, comprehensive reporting function across all channels, devices and customer segments to drive performance improvements within the team and to increase performance transparency outside of the team.&nbsp;</li> </ul> <ul> <li>Put in place clear KPIs and success measures for all existing and new CRM initiatives in order to effectively track, identify, measure, and roll out all opportunities and efficiencies.&nbsp;</li> </ul> <ul> <li>Produce detailed tactical analysis on an âas and when requiredâ basis.&nbsp;</li> </ul> <ul> <li>Surface and communicate innovative insights and actionable outputs on a regular basis.&nbsp;</li> </ul> <ul> <li>Collaborate with data and technical teams to ensure we have all relevant reports and dashboards to maximise CRM performance.&nbsp;</li> </ul> <p><strong>People</strong>&nbsp;</p><br> <ul> <li>Work seamlessly with brand teams in parallel with the Senior Performance Managers, and with all other members of the Integrated marketing team to deliver an Omni-Channel CRM plan.&nbsp;</li> </ul> <ul> <li>Work closely with other Alshaya departments to ensure that all marketing activity is delivered in line with set processes and procedures, and in accordance with regional strategies, goals and objectives.&nbsp;</li> </ul> <ul> <li>Work equally effectively under your own initiative or as a fully committed team player, engendering respect and support from other members of the global business.&nbsp;</li> </ul> <ul> <li>Maintain and develop relationships with all external partners to leverage strategic support, knowledge transfer and value add opportunities, ensuring that the Alshaya work ethic, brand values and mission are upheld at all times.&nbsp;</li> </ul> <ul> <li>Be fully customer focused, promoting the voice of the customer across all activities and creating a meaningful relationship the customer across all marketing touchpoints.&nbsp;</li> </ul> <ul> <li>Lead, build, inspire, manage and develop an effective, happy and motivated team.&nbsp;</li> </ul> <p><strong>Expertise</strong>&nbsp;</p><br> <ul> <li>Maintain an up to date, expert level of knowledge within your field of expertise and across your professional network and remain aware of key industry developments and innovations and their application to Alshaya.&nbsp;</li> </ul> <ul> <li>Be acutely aware of competitor activity and poised at all times to capitalize on opportunities and repel threats.&nbsp;&nbsp;</li> </ul> <ul> <li>Constantly look for new opportunities and regularly make suggestions as to how things can be improved.&nbsp;&nbsp;</li> </ul> <ul> <li>Create opportunities to showcase your expertise internally and externally, to raise the profile of yourself and the CRM Team and to elevate your peers.&nbsp;</li> </ul> <p><strong>EXPERIENCE / COMPETENCIES REQUIRED&nbsp;</strong></p><br> <p><strong>Key Skills&nbsp;</strong></p><br> <ul> <li>Strong understanding of how to use CRM and CDP marketing tools for segmentation and automaton, to increase customer retention.&nbsp;</li> </ul> <ul> <li>Coding knowledge and experience with several languages including HTML, CSS, Java, JavaScript.&nbsp;</li> </ul> <ul> <li>At least 5 years in eCommerce CRM marketing, working on retention marketing, digital CRM / loyalty programs, with database sizes of 1M+ members / leads / customer.&nbsp;</li> </ul> <ul> <li>At least 3 years managing eCommerce CRM teams with retention budget responsibilities.&nbsp;</li> </ul> <ul> <li>Experience of using specialist CRM and CDP platforms, tools and software packages eg. Exponea&nbsp;</li> </ul> <ul> <li>Thorough understanding of all data privacy related legislation (e.g. DSR, GDPR etc.)&nbsp;</li> </ul> <ul> <li>Expertise with enterprise web analytical and data tools (e.g. Google Analytics, Adjust, Firebase, Magento etc.)&nbsp;</li> </ul> <ul> <li>Analytical and numbers driven, able to make fact-based recommendations from complex data and turn insight into action.&nbsp;</li> </ul> <ul> <li>Excellent understanding of all digital KPIs controlling performance.&nbsp;</li> </ul> <ul> <li>Passion to learn and master new technologies and techniques.&nbsp;</li> </ul> <ul> <li>Strong commercial acumen and awareness of how to affect profit from any given activity.&nbsp;</li> </ul> <ul> <li>Ability to react to change and make smart, fast decisions.&nbsp;</li> </ul> <ul> <li>Ability to build relationships and to influence across teams and career levels.&nbsp;</li> </ul> <ul> <li>Exemplary communication skills, both written and spoken.&nbsp;</li> </ul> <ul> <li>Outstanding presentation skills and the ability to show complex issues in an engaging way.&nbsp;</li> </ul> <ul> <li>Confident self-starter and organised project manager with the ability to prioritize, multi-task and stay calm under pressure.&nbsp;</li> </ul> <ul> <li>Strong, motivational leader and team player.&nbsp;</li> </ul> <ul> <li>Customer first focus&nbsp;</li> </ul> <p><strong>Preferred Skills&nbsp;</strong></p><br> <ul> <li>Relevant degree or professional qualification.&nbsp;</li> </ul> <ul> <li>Fashion, home furnishing and beauty experience.&nbsp;</li> </ul> <ul> <li>Experience of MENA markets.&nbsp;</li> </ul> <ul> <li>Fluent with spoken and written Arabic.&nbsp;</li> </ul> <ul> <li>Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights from large data sets.&nbsp;</li> </ul> <ul> <li>Knowledge and experience in statistical and data mining techniques: GLM/Regression, Random Forest, Boosting, Trees, text mining, social network analysis, etc.&nbsp;</li> </ul> <ul> <li>Experience querying databases and using statistical computer languages: R, Python, SLQ, etc.&nbsp;</li> </ul> <ul> <li>Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.&nbsp;</li> </ul> </div>

Job Code: JPC - 6104<br><br>Job Title: AI & Digital Experience Analyst<br><br>Job Location: Abu Dhabi<br><br>Contract: 12 Months<br><br>Job Summary<br><br>The AI & Digital Experience Analyst serves as the execution and innovation engine for the Technology Operations division. Reporting directly to the Associate Director of Technology Operations, this role focuses on translating high-level AI architectures into functional prototypes, driving enterprise-wide AI adoption, including Microsoft Copilot, and measuring the operational impact of the Technology Operations division.<br><br>The role acts as the in-house Copilot Expert, responsible for enabling and coaching end users to build their own agents in Microsoft Copilot Studio, including advanced, multi-step agents that connect to enterprise data and automate business workflows.<br><br>The Analyst bridges the gap between technical AI development and end-user experience, ensuring that Technology Services is positioned as a proactive, value-driving partner to the business.<br><br>Core Accountabilities<br><br>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by Tech Ops leadership into testable, functional models. Copilot Studio Expertise: Serve as the subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents, from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration. Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive adoption of digital workplace tools, specifically spearheading Microsoft Copilot training initiatives. Strategic Impact Reporting: Design and maintain executive dashboards and Impact Stories that translate complex Tech Ops achievements, such as automated ticket deflection, infrastructure cost savings, and system uptime, into clear business-facing metrics. <br><br>Operational Responsibilities<br><br>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration. Model Training & Testing: Ingest, format, and structure internal data, including policies and IT documentation, for AI knowledge bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment. Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement. Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before full implementation approval. Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with organizational standards. Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution. <br><br>Job Qualifications & Experience<br><br>5 10 years of overall experience. Bachelor s degree in Artificial Intelligence, Computer Science, Information Technology, or a related technical field. Strong foundational understanding of Large Language Models (LLMs), prompt engineering, and AI toolsets. Hands-on familiarity with Microsoft Copilot and Microsoft Copilot Studio, including building and configuring agents, topics, actions, and connectors. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical business users. Basic scripting capability, such as Python or Power Shell, for data formatting and API interactions. High capacity for independent problem-solving and rapid prototyping. Keep up to date with the latest AI tools and model releases and identify opportunities to leverage them internally. High-agility, cloud-first infrastructure requiring rapid adaptation to new AI frameworks and continuous learning.<br><br>Skills: data analysis, AI/ML Basics, Customer Experience (CX) / User Experience (UX), Digital Analytics tools

Job Description<br><br>About the Role<br><br>As Etihad continues to transform its commercial capabilities through Journey 2030, we’re looking for an experienced Revenue Management professional to help shape the next generation of inventory optimisation and commercial decision-making.<br><br>Joining our Solutions & Innovation team, you’ll sit at the intersection of Revenue Management, Technology and Data, leading initiatives that improve how inventory is forecast, optimised and managed across our global network.<br><br>This isn’t a traditional Revenue Management role. You’ll combine commercial expertise with technology, advanced analytics and product thinking to design smarter solutions, automate complex processes and deliver measurable commercial value. Working alongside Digital, Technology and Commercial stakeholders, you’ll help define how our Revenue Management systems evolve to support one of the world’s fastest-growing airlines.<br><br>If you’re passionate about solving complex commercial problems, improving systems and driving innovation, we’d love to hear from you.<br><br>What you’ll be doing<br><br>Lead the development and delivery of innovative Revenue Management solutions focused on inventory optimisation and availability management. Identify opportunities to improve commercial systems, business processes and decision frameworks through automation, advanced analytics and emerging technologies. Design and deliver proof-of-concept initiatives before scaling successful solutions into production. Act as the business owner for inventory-related Revenue Management systems, ensuring they continue to evolve in line with commercial priorities. Partner with Revenue Management, Commercial, Digital and Technology teams to define business requirements and influence future product roadmaps. Oversee system enhancements, upgrades, testing and production releases while ensuring minimal business disruption. Monitor inventory optimisation performance, user behaviour and forecasting outcomes, providing recommendations that improve commercial performance. Manage calibration of forecasting models, optimisation parameters and inventory controls to maximise revenue opportunities. Ensure high standards of system data quality, governance and usability across Revenue Management platforms. Translate complex analytical outputs into practical commercial recommendations for business stakeholders. <br><br>Qualifications<br><br>What we’re looking for<br><br>We’re looking for someone who combines strong airline Revenue Management expertise with a genuine passion for improving systems, solving business problems and delivering innovation.<br><br>You’ll be comfortable working across commercial and technical teams, influencing stakeholders and turning complex business requirements into scalable solutions.<br><br>Essential<br><br>Bachelor’s degree in Computer Science, Engineering, Statistics, Operations Research, Economics or a related discipline (MBA advantageous). Minimum 5 years relevant experience within the airline industry. Hands-on experience with inventory optimization and availability management. Experience using Revenue Management platforms such as Amadeus, Sabre or PROS. Strong understanding of demand forecasting, optimization and commercial airline operations. Excellent stakeholder management and communication skills. Demonstrated experience delivering projects while balancing operational priorities. Desirable<br><br>Experience with Python, R, Tableau, Databricks or similar analytical tools. Exposure to cloud technologies including Azure, AWS or GCP. Experience delivering automation, analytics or AI-enabled commercial solutions. Product ownership or systems implementation experience within an airline environment. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.