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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales - SME<br>Director, SME Sales Specialist<br>About Mastercard<br>Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Through secure, simple, and smart payment solutions, Mastercard is helping power the digital economy and enabling inclusive growth worldwide.<br>Micro, Small, and Medium Enterprises (SMEs) are a critical engine of global economic growth, representing 75% of the workforce and 50% of global GDP. Enabling SME growth through innovative payment solutions and expanded distribution models remains a strategic priority for Mastercard.<br>About the Role<br>• Mastercard is seeking a commercially driven Director, SME Sales Specialist to lead SME growth across select EEMEA markets.<br>• This role sits at the intersection of sales execution, ecosystem development, and commercialization, with responsibility for converting strategic partnerships into measurable revenue outcomes. You will drive end-to-end performance across opportunity identification, pipeline development, deal closure, partner activation, and sustained revenue growth.<br>• A key focus is expanding Mastercard’s SME reach beyond traditional issuing and acquiring channels by building scalable partnership across fintechs, marketplaces, telcos, payroll providers, trade and logistics platforms, and other embedded finance ecosystems.<br>• You will play a critical role in ensuring that launched partnerships translate into activation and revenue by driving card issuance, usage growth, and commercial performance across the portfolio.<br>• The role also requires strong market engagement, representing Mastercard in customer discussions, industry forums, and ecosystem partnerships while shaping the SME narrative and go-to-market strategy across regions.<br>• You will work closely with Account Management, Business Development, Product, and Customer Solutions teams to develop business cases, design solutions, and accelerate execution in market. This is a high-impact role requiring both strategic thinking and strong execution discipline in a fast-moving global environment.<br>Key Responsibilities<br>• Own and execute a revenue-driven sales and activation strategy focused on emerging SME payment flows and partner-led distribution models.<br>• Identify, prioritize, and convert high-potential opportunities across channel partners, embedded ecosystems, and co-brand or strategic partnerships.<br>• Drive pipeline progression, deal closure, partner activation, and revenue realization across SME programs.<br>• Expand Mastercard’s SME distribution footprint across banks, acquirers, fintechs, marketplaces, telcos, trade, logistics, and other ecosystem enablers.<br>• Translate unmet SME needs into scalable commercial opportunities and differentiated partner propositions.<br>• Build and maintain a structured, data-driven activation pipeline focused on commercial impact and strategic relevance.<br>• Collaborate with Account Management, Business Development, and Product teams to develop business cases, go-to-market strategies, and solution design.<br>• Oversee end-to-end execution of SME initiatives, ensuring launch readiness, alignment, and successful market rollout.<br>• Monitor industry trends, competitive dynamics, and emerging payment flows to inform strategy and identify growth opportunities.<br>• Represent Mastercard in external engagements including client meetings, industry events, and ecosystem forums.<br>• Partner with Customer Solutions Center and Product teams to support solution design, implementation, and post-launch optimization.<br>• Develop sales materials, workshops, training content, and structured narratives to support SME commercialization.<br>• Ensure consistent SME messaging and thought leadership across internal and external stakeholders<br>All About You<br>• Proven track record in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management.<br>• Experience engaging both commercial and technical stakeholders to drive solution design and adoption.<br>• Strong background in lead generation, deal negotiation, activation, and revenue delivery<br>• Deep understanding of payments, financial services, and digital distribution models, with awareness of competitive dynamics and industry trends.<br>• Strong relationship-building, influencing, and communication skills across senior stakeholders.<br>• Ability to operate independently, manage multiple priorities, and deliver in fast-paced, matrixed global environments.<br>• Self-starter with strong execution discipline and comfort working with minimal guidance.<br>• Strong analytical thinking with the ability to build structured narratives, business cases, and presentations.<br>• Ability to storyboard and create clear, compelling, and structured executive-level communication materials.<br>• Demonstrated ability to lead initiatives end-to-end with strong organizational and time management skills.<br>• Experience in SME banking, SME payments, fintech, or consulting is highly desirable.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<span>Property Management Sales Executive – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (EST Required) About the Role At Pavago, one of our clients is hiring a Property Management Sales Executive to convert qualified property owners and real estate investors into long-term property management clients.<br> This is a true closing role—not prospecting or appointment setting.<br> You’ll work exclusively with qualified inbound and company-provided leads, guiding prospects through the sales process, presenting tailored property management solutions, handling objections, and closing signed management agreements.<br> If you’re a confident closer with experience in property management or real estate sales and enjoy turning opportunities into long-term client relationships, this role is built for you.<br> What You’ll Own Sales Closing & Deal Management Contact company-provided qualified leads and initiate sales conversations.<br> Lead discovery calls, presentations, and pricing discussions.<br> Convert qualified prospects into signed property management clients.<br> Confidently ask for the business and close opportunities.<br> Handle objections and negotiate terms professionally.<br> Ensure a seamless transition from signed agreement to onboarding.<br> Full Sales Cycle Management Manage the sales process from initial contact through signed agreement.<br> Quickly qualify opportunities and prioritize high-conversion prospects.<br> Drive deals forward while maintaining momentum throughout the sales cycle.<br> Maintain ownership of deal progression and timely follow-up.<br> Coordinate contract execution after closing.<br> Client Needs Analysis & Solution Selling Understand the needs and challenges of: Property owners Landlords Real estate investors Recommend property management solutions based on portfolio size and investment goals.<br> Clearly communicate the value, ROI, and benefits of the company’s services.<br> Build urgency while maintaining a consultative sales approach.<br> Pipeline & CRM Management Maintain accurate CRM records throughout the sales cycle.<br> Update deal stages, notes, and follow-up activities consistently.<br> Track pipeline health and forecast opportunities accurately.<br> Ensure CRM data remains organized and up to date.<br> What Makes You a Strong Fit Natural closer who enjoys negotiating and winning business.<br> Strong consultative selling skills.<br> Confident presenting value to property owners and investors.<br> Results-driven with excellent follow-through.<br> Comfortable working independently in a remote environment.<br> Organized with strong pipeline management skills.<br> Excellent verbal communication and relationship-building abilities.<br> Required Experience & Skills Experience 2+ years of closing experience in: Property Management Real Estate Sales Proven history of closing deals—not just generating leads or setting appointments.<br> Experience selling directly to: Property owners Landlords Real estate investors Core Skills Strong understanding of: Property management services Pricing models Client expectations Excellent objection-handling and negotiation skills.<br> Ability to communicate value clearly and guide prospects toward confident buying decisions.<br> Experience using CRM platforms to manage sales pipelines.<br> Self-motivated with strong ownership and accountability.<br> Nice-to-Have Experience selling residential or commercial property management services.<br> Familiarity with property management software and CRM platforms.<br> Knowledge of real estate investment strategies and rental property operations.<br> Experience working with U.<br>S.-based clients.<br> What a Typical Day Looks Like Contact qualified property management leads.<br> Conduct discovery calls and sales presentations.<br> Present customized management solutions.<br> Handle objections and negotiate agreements.<br> Follow up with active opportunities.<br> Update CRM records and forecast pipeline activity.<br> Coordinate signed agreements with internal operations teams.<br> In short: You’ll turn qualified opportunities into long-term property management clients while owning every stage of the closing process.<br> Key Metrics for Success (KPIs) Number of deals closed Lead-to-client conversion rate Sales cycle length Average contract value Revenue generated Pipeline accuracy and CRM discipline Why Join Us?<br> Focus exclusively on closing qualified opportunities.<br> No cold prospecting or appointment setting.<br> Direct impact on revenue and company growth.<br> Fully remote work environment.<br> Performance-driven culture with long-term career opportunities.<br> Opportunity to advance into: Senior Sales Executive Sales Manager Business Development Manager Director of Sales Interview Process Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience closing property management or real estate deals, explain your sales approach, and share examples of how you’ve handled objections, negotiated agreements, and consistently converted qualified leads into signed clients.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re an experienced closer who understands property management sales, thrives in consultative conversations, and enjoys turning qualified opportunities into long-term client relationships, we’d love to hear from you.<br> Apply today and help drive the growth of a leading property management business.<br></span> </div>
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Job Purpose<p><span>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'.</span></p><br><br><p><span>Emirates Group IT operates at the heart of a complex, global aviation business, where data is fundamental to how we operate, innovate and make decisions. As we continue to evolve our enterprise technology and data landscape, we are looking for an accomplished architecture leader to join our team as <strong>Senior Manager Enterprise Data Architecture</strong>.</span></p><br><br><p><span>We are seeking a strategic technology leader to join us as <strong>Senior Manager Enterprise Data Architecture</strong>. You will lead the enterprise data architecture strategy, defining the principles, standards, platforms and patterns that enable scalable, secure and sustainable data solutions across Emirates Group IT. You will shape future state data platforms, provide architecture governance and influence strategic technology decisions, working closely with business and technology teams and Group's Enterprise Data & Analytics (ED&A) teams to align data architecture with the Group’s broader data and analytics strategy.</span></p><br><br><br><p><span>In this role you will:</span></p><br><br><ul><li>Define and govern enterprise IT standards and architectural principles to ensure alignment with corporate strategy and resolve cross-portfolio concerns. Establish the frameworks necessary to safeguard enterprise coherence, reduce duplication, and ensure that all technology decisions support scalable, resilient, and long-term business growth.</li><li>Research and assess emerging technologies and market trends to modernise the IT estate and sustain competitive advantage. Lead the evaluation of disruptive innovations and define modernisation roadmaps that manage technical debt and technology currency, ensuring the organization remains agile and future ready.</li><li>Provide coaching, mentorship, and leadership to solution architects and development teams to drive high performance and organisational alignment. Foster a culture of collaboration and build internal capability through development plans, ensuring teams are empowered to deliver solutions that meet both service levels and strategic objectives.</li><li>Lead the evolution of enterprise-wide architecture across infrastructure, operations, cybersecurity, and platform domains. Oversee frameworks that embed resilience, automation, and security into the design process to create a robust foundation for secure, efficient IT services and business continuity.</li><li>Establish the strategic direction, standards, and governance frameworks for data and analytics to safeguard information quality, integrity, and security. Define policies for data management and compliance, transforming information assets into reliable, trusted products for enterprise-wide decision-making and innovation.</li><li>Act as a thought leader and consultant to business units and cross-domain teams, promoting the adoption of well-architected frameworks and best practices. Influence stakeholders to apply architectural standards effectively, accelerating enterprise agility and enhancing responsiveness to evolving business needs.</li><li>Drive technology investment decisions through TCO and cost-benefit analysis and provide architectural leadership in vendor selection. Align enterprise business architecture with long-term strategic and technology priorities by mapping capabilities to IT products and partnering with Product Delivery teams to define architectural runways and prioritise technical enablers for scalable, sustainable delivery.</li></ul><br>Qualification<p><span>To be considered for this role, you must meet the below requirements:</span></p><br><br><ul><li><span><span>Degree in Computer Science, Engineering, or an equivalent IT-related discipline. Experience in Information Technology, Enterprise Architecture</span></span></li><li><span>10+</span> years of experience in Information Technology and Enterprise Architecture, focused on developing large‑scale, complex, distributed, and mission‑critical applications across heterogeneous environments. </li><li>8+ years of experience in defining and executing technology strategies with both an enterprise‑wide perspective and solution‑level detail, ideally complemented by exposure to the airline domain and experience working within Product-centric delivery models partnering with Product Management.</li></ul><ul><li>Strong understanding of application development technologies such as Java, open‑source frameworks, cloud platforms, and low‑code solutions.</li><li>Knowledge of non‑functional requirements and practices, including observability, automation, scalability, and maintainability.</li><li>Familiarity with agile software development methodologies such as Scaled Agile Framework (SAFe) and Scrum.</li><li>Knowledge of enterprise architecture frameworks such as TOGAF, Zachman, or other modern approaches.</li><li>Proficiency in industry‑standard modelling techniques such as ArchiMate and/or UML.</li><li>Understanding of contemporary architecture styles, including microservices, event‑driven architecture, and cloud‑native applications.</li><li>In‑depth knowledge of cloud architecture principles, with the ability to apply Well‑Architected Frameworks to deliver secure, scalable, and cost-optimised deployments, including FinOps practices.</li><li>Ideally certified in one or more relevant areas such as TOGAF, IASA, Cloud Architecture, or Cybersecurity.</li><li>Proficiency in IT financial models, including TCO (Total Cost of Ownership), budgeting, and Cloud FinOps principles to drive cost-optimised architecture decisions</li><li>Ability to model business capabilities, value streams, and operating models to bridge the gap between corporate strategy and technical execution.</li><li>Advanced soft skills in stakeholder management, negotiation, and the ability to influence decision-making and negotiate across complex organisational structures, distributed entities and competing priorities.</li></ul><br><p><span>Leadership role: Yes</span></p><br><br>Salary & benefits<p><span>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span><span><span>www.emirates.com/careers</span> </span></p><br><br><br> </div>
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<p><strong>Organization Unit Purpose </strong></p><br><p> Transaction Banking (TB) provides a diverse range of products and services to customers of C&IB. The customers in these market segments are demanding and expect a significant level of expertise from the business.</p><br><p>The TB Product Unit has been setup to strategically drive Cash and Trade business to achieve bank’s goals while delivering on customers’ requirements. The unit will drive global Cash and Trade strategy for the Emirates NBD Group. The main responsibilities of the unit would be portfolio analysis for all products under the Transaction banking vertical. Drive cross sell of TB products to C&IB customers through TB Sales team and WB RM teams. Knowledge/ Domain expertise will be with the team members. The unit will own identifying and mitigating risks in new and existing products. Develop and run product programs which are aligned with the Emirates NBD strategy. Design products and services in line with the customers’ needs and market developments. Identify product gaps for further development on existing and new products. Drive product profitability and usage across C&IB customers. Own the pricing policy and discounts/ waiver policy for Transaction banking products. Own and direct the entire C&IB channels strategy for Emirates NBD and its branches. The unit members will also take ownership of marketing material, collateral, industry events & awards</p><br><p><strong>Job Purpose </strong></p><br><p> The job holder will help develop, drive and implement strategy for the structured trade product/s under the Trade Finance domain, encompassing both physical and electronic. This will include providing structured trade solutions by leveraging existing products on documentary trade & open account. Working on thru-SPV / TradeCO structures. This will include setting up of Bank controlled / Orpha SPV’s, client engagement to structure bespoke deals, preliminary drafting of the legal agreements, working with internal and external legal counsels, engagement with Solutioning, Coverage and Credit for deal presentation, approvals and execution. Setting up Middle Office and Agency functions for monitoring of SPV, transactional CP’s&CS’s. </p><br><p>The candidate will have a specific task of setting – up structure trade finance solutions with 3rd party commodity hedge wraps. This includes putting up strategy paper to management committees, developing a concept paper of mis-matches in commodity trade, managing product approvals from all stakeholders, setting – up partnerships with 3rd party hedge administrators, setting up ancillary products for supporting margin money calls. </p><br><p>The purpose of the Product manager – Trade Finance is to own the full end to end process, of products falling in Structured Trade domain. Job holder will be a recognized trade subject matter expert. The job holder will also be responsible for ensuring development of new product programs and keep the existing programs fully updated for structured trade proposition. He/ She will be responsible for driving Sales team to achieve targeted revenue for a product/ service. He/ She will be responsible for award participation in the product categories assigned to him/ her.</p><br><p><strong>Job Content </strong></p><br><p>1. Product Revenue</p><br><ul><li>Monitor product performance: Revenue, Volume, and margin against current - year budget and future year forecasts for global cash management.</li><li>Develop Tactical and strategic business plans for commercialization</li></ul><p>2. New Products</p><br><ul><li>To work with Senior Product Manager to Conduct baseline industry, competitive and product research and develop clear business cases for new methods and new product, channels and enhancements.</li><li>Undertake marketing activities for new product launches and enhancements. </li></ul><p>3. Product programs</p><br><ul><li>To work with Senior Product Manager to develop business requirements to build systems and procedures to support product development and ongoing product enhancements.</li><li>Oversee internal and external product development activities.</li></ul><p>4. Marketing</p><br><ul><li>Analyze competitive situations and develop benchmarking prices and product distribution recommendations.</li><li>Serve as product expert and engage in sales support role with sales and RM teams.</li></ul><p>5. Risk Mitigation </p><br><ul><li>Provide training session on new product development and enhancements for internal stakeholders. </li><li>Ownership of Credit Standard for the specific products</li></ul><p>6. Product Pricing Strategy </p><br><ul><li>Negotiate with corporate clients on pricing and product agreements.</li><li>Help negotiate marketing agreements, pricing, with various third-party vendors.</li></ul><p><strong>Education </strong></p><br><p> Bachelor’s Degree, Legal Experience</p><br><p><strong>Experiences </strong></p><br><p> 10+ years of banking industry experience with Trade experience for the last 8 years. Should have a good understanding of Trade Operations</p><br><p><strong>Knowledge & Skills </strong></p><br><p> ICC Rules such as UCP 600, URDG, ISP, ISDGP, ISBP, URR and ability to develop product strategy/ ies and experience of handling structured trade products</p><br><p><strong>Behavioral Competencies </strong></p><br><p> Work closely with Sales team.</p><br><p>#LI-KS1</p><br><br> </div>
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<span>Job Summary We are seeking a highly experienced Senior Oracle Fusion Financial Functional Consultant to lead the enhancement, support, implementation, and optimization of Oracle Fusion Financials across enterprise-wide ERP applications.<br> The role requires strong expertise in Oracle Fusion Financials, finance business processes, stakeholder management, financial governance, and digital transformation initiatives.<br> The consultant will work closely with Finance leadership, business users, IT teams, project managers, and implementation partners to deliver scalable, secure, and compliant Oracle Fusion Financial solutions aligned with organizational objectives, statutory requirements, and financial governance policies.<br> Key Responsibilities Functional Leadership Lead end-to-end implementation, enhancement, and support of Oracle Fusion Financial modules including: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Fixed Assets (FA) Cash Management (CM) Expenses Tax Intercompany Budgetary Control Financial Reporting Center Subledger Accounting (SLA) Conduct finance business process assessments and recommend Oracle best-practice solutions.<br> Facilitate business workshops, requirement gathering sessions, fit-gap analysis, and solution design discussions.<br> Prepare and review BRDs, FRDs, Functional Design Documents (FDDs), configuration documents, process flows, and test scenarios.<br> Collaborate with Finance stakeholders to improve financial controls, automation, and operational efficiency.<br> Solution Design & Configuration Configure Oracle Fusion Financial modules based on business and statutory requirements.<br> Configure enterprise structures including Ledgers, Business Units, Legal Entities, Chart of Accounts, Accounting Calendars, and Accounting Methods.<br> Configure journal sources, journal categories, approval rules, payment terms, payment methods, invoice processing options, receivables configurations, tax rules, and SLA accounting rules.<br> Design financial approval workflows and security configurations.<br> Collaborate with technical teams for integrations, OTBI reports, BI Publisher reports, interfaces, and data migration activities.<br> Review solution design to ensure adherence to Oracle best practices and organizational standards.<br> Environment Management Configure Oracle Fusion Financial modules for approved business requirements.<br> Validate functional configurations before migration.<br> Support technical development teams during customization and extension development.<br> Prepare and execute unit test scenarios.<br> Review configuration migration packages.<br> Coordinate with technical consultants during development activities.<br> Lead and support System Integration Testing (SIT).<br> Execute regression testing for enhancements and Oracle quarterly updates.<br> Validate integrations with Procurement, HCM, Banking, and external systems.<br> Verify migrated configurations and master data.<br> Support User Acceptance Testing (UAT) preparation.<br> Ensure business scenarios are fully validated before production deployment.<br> Provide L2/L3 functional support for Oracle Fusion Financials.<br> Resolve production incidents within agreed SLAs.<br> Perform impact assessments for change requests.<br> Support month-end, quarter-end, and year-end financial closing activities.<br> Coordinate production deployments and post-deployment validation.<br> Support audit activities, compliance reviews, and financial reconciliations.<br> Monitor application stability and proactively identify improvement opportunities.<br> Lead SIT, UAT, regression testing, and production readiness activities.<br> Prepare test scenarios and test scripts aligned with finance business processes.<br> Support cutover planning, deployment validation, data reconciliation, and hypercare activities.<br> Ensure successful deployment with minimal business disruption.<br> Coordinate Oracle quarterly release validation and impact assessment.<br> Stakeholder & Governance Management Engage with CFO Office, Finance Controllers, Business Process Owners, Internal Audit, PMO, Technical Teams, and Executive Stakeholders.<br> Participate in Steering Committee meetings and provide project status, risks, issues, and mitigation plans.<br> Ensure compliance with internal controls, audit requirements, financial policies, and regulatory standards.<br> Support governance initiatives for ERP enhancements and production support.<br> Support & Continuous Improvement Provide functional production support for Oracle Fusion Financials.<br> Analyze production issues, perform root cause analysis, and implement corrective actions.<br> Raise and manage Oracle Service Requests (SRs) where required.<br> Identify opportunities for process automation and optimization.<br> Support Oracle quarterly cloud updates and regression validation.<br> Maintain knowledge articles, SOPs, and functional documentation.<br> Required Qualifications Bachelor's Degree in Finance, Commerce, Accounting, Business Administration, Computer Science, Engineering, or a related discipline.<br> MBA (Finance), CA, CMA, CPA, or equivalent professional qualification is preferred.<br> 8–12+ years of ERP experience with at least 5 years in Oracle Fusion Financials.<br> Proven experience in a minimum of 2–3 full lifecycle Oracle Fusion ERP implementations.<br> Strong understanding of financial accounting principles, reporting, compliance, and financial governance.<br> Mandatory Technical Expertise Oracle Fusion General Ledger (GL) Oracle Fusion Accounts Payable (AP) Oracle Fusion Accounts Receivable (AR) Oracle Fusion Fixed Assets (FA) Oracle Fusion Cash Management Oracle Fusion Expenses Oracle Fusion Tax Oracle Fusion Intercompany Oracle Fusion Budgetary Control Subledger Accounting (SLA) Financial Reporting Center Data Migration (FBDI/ADFDI) Financial Approval Workflow Configuration Integration awareness with Procurement, Projects, HCM, Treasury, Banking, and external applications.<br> Preferred Skills Experience in Government, Public Sector, or Large Enterprise Oracle ERP environments.<br> Knowledge of UAE financial regulations, VAT, public sector financial governance, and audit practices.<br> Experience with Oracle Enterprise Performance Management (EPM) integration.<br> Working knowledge of Oracle Integration Cloud (OIC).<br> Experience in Oracle Cloud quarterly release management and impact assessment.<br> Exposure to Financial Consolidation and Close processes.<br> Behavioral Competencies Strong analytical and problem-solving skills.<br> Executive-level communication and presentation capabilities.<br> Ability to manage multiple business and technical stakeholders.<br> Leadership in cross-functional and geographically distributed teams.<br> High attention to detail, compliance, and delivery excellence.<br> Strong customer service orientation and stakeholder relationship management.<br></span> 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<p>About the Role
Elevare Management Consultancy is seeking an experienced and commercially driven Head of Marketing Operations to lead and manage the marketing function for a major client group operating primarily in the real estate development sector.
This is a senior operational leadership role for someone who can take ownership of the department, manage an existing team, improve systems and ensure marketing activity directly supports lead generation, sales outcomes and business growth.
The successful candidate will initially focus on commercial real estate development projects, including project launches, branding, digital campaigns, CRM workflows, lead management and sales support. Over time, the role is expected to develop and expand into other areas of the business.
This is not a content creator or social media manager role.We are looking for someone who can take the reins, lead the department, set priorities, manage people, improve processes and drive measurable results.
Key Responsibilities
Lead and manage the day to day operation of the marketing department
Coordinate an existing team across social media, CRM, AI automation, chatbot management, website coordination and graphic design
Direct freelancers and external platforms engaged for video and image content, ensuring output aligns with brand and campaign requirements
Set clear priorities, deadlines, responsibilities and performance expectations
Develop and manage marketing strategies for real estate development projects from initial planning stage through to completion
Oversee digital campaigns across Meta, LinkedIn, email, SMS, property portals and other relevant channels
Manage project launches, campaign planning, brand positioning, content direction, sales collateral and promotional activity
Take ownership of CRM lead flow, including lead capture, assignment, follow up, automation, reporting and nurture sequences
Work closely with the CRM and AI automation team to improve dashboards, chatbot workflows, lead ranking and customer journey automation
Ensure every genuine enquiry is properly captured, followed up, tracked and reported
Partner with the sales team to improve lead quality, response times, sales materials and conversion opportunities
Review campaign performance, lead sources, cost per lead, conversion data and marketing ROI
Prepare clear reports and recommendations for senior management
Support future marketing activity as the role develops into other areas of the business
Bring structure, accountability and commercial discipline to an existing team of skilled specialists
The Existing Team
The company already has a team of people in place across social media, CRM, AI automation, website management and graphic design. The Head of Marketing Operations will be responsible for leading and coordinating these team members.
The ideal candidate will be able to work respectfully with people who are important to the business, recognise their strengths and ensure their work is properly directed, prioritised and aligned with commercial objectives.
This role requires someone who can manage people, not just campaigns.</p><p>Experience Required
7–10+ years of marketing experience, ideally across real estate development, property marketing, investment, technology, professional services or other high value commercial sectors
Proven experience leading a marketing department, marketing operations function or multidisciplinary marketing team
Strong background in lead generation, CRM workflows, digital marketing, campaign management and sales enablement
Experience managing property launches, commercial development campaigns or integrated marketing campaigns is highly regarded
Experience working with sales teams, senior management, agencies and external suppliers
Experience across a broader range of commercial or investment related marketing is advantageous
Ability to manage multiple brands, campaigns, projects and stakeholders at the same time
Skills and Capabilities
Strong understanding of CRM systems, lead pipelines, marketing automation and reporting
Experience with Meta Ads, Google Ads, LinkedIn Ads, SEO, email marketing, SMS marketing and performance marketing
Ability to review marketing copy, creative assets, campaign strategy and digital performance with a strong commercial eye
Strong leadership, communication, organisation and project management skills
Ability to create structure, improve processes and hold team members accountable
Data driven approach to marketing performance and decision making
Language and Communication Requirements
Native English speaker strongly preferred; candidates with exceptional written and spoken English fluency will also be considered
Must be able to write, review and approve high quality marketing copy, investor communications, sales materials, CRM messages, email campaigns and presentations in English
Must be confident liaising with senior management, sales teams, clients, agencies and external stakeholders
Chinese language skills are advantageous but not essential
Portfolio and References
Shortlisted candidates will be asked to provide examples of previous marketing departments, campaigns, brands or projects they have managed. This may include campaign examples, launch strategies, CRM improvements, lead generation results, team management experience and professional references.
Reference checks will be undertaken before appointment, with particular focus on leadership capability, reliability, commercial judgement, communication skills, team management and ability to deliver measurable outcomes.
Ideal Candidate
The ideal candidate is a strong marketing operator who can step into an existing team and provide leadership.
They will be proactive, commercially focused and comfortable moving between strategy and detail. They will understand that marketing does not end when a campaign is launched or a lead is generated. Their responsibility is to ensure the full marketing and lead management process works efficiently from enquiry through to conversion.
This role is suited to someone who wants to build, lead and improve a department - not simply contribute content to it</p>
The Role Drive customer acquisition, activation, retention, reactivation, and remittance growth within the Filipino community across the UAE, building sustained community access and converting engagement into verified commercial outcomes. Operate as a UAE field-based Community Growth Executive reporting to the Channel Lead with functional oversight from the Remittance Lead – du Pay, under an outsourced 24-month contract including probation. Work within a field-intensive model requiring a minimum of 9 hours daily across 6 days per week, with a weekday off and weekend availability. Operate as a field-sales and community-growth professional—not a general events or marketing resource—with accountability for registrations, completed KYC, first remittance transactions, second-transfer conversion, dormant-customer reactivation, monthly active remitters, and attributable remittance volume. Develop employer, professional, faith-based, social, and digital community partnerships and maintain complete CRM records for attributable business outcomes. Engage domestic workers and household-service employees; hospitality, healthcare, retail, aviation, logistics, and service-sector employees; professionals and SME owners; Filipino business networks; churches and faith-based groups; social and sports clubs; cultural organizations; digital/Facebook/Whats App communities and content creators; and employers/payroll partners with concentrated Filipino workforces. Build a trusted and commercially productive presence across Filipino community networks, converting relationships into first remittance transactions, repeat usage, dormant-user reactivation, and sustainable remittance volume.<br>Duties and Responsibilities Map priority community clusters, employers, churches, clubs, retailers, restaurants, and gathering points and maintain a live pipeline of community leaders, employers, digital groups, and activation venues. Support app registration, KYC completion, and wallet activation and convert registered customers into first-time remitters through assisted onboarding and structured follow-up. Use approved campaigns, referrals, and employer activations to generate measurable acquisition and transaction outcomes. Drive the second transaction within the agreed period, contact and reactivate dormant customers using approved customer lists and scripts, and build referral advocacy among retained and high-value users. Develop relationships with HR teams, payroll contacts, business owners, church representatives, and association representatives and secure workplace activations, salary-day engagement, and community referral opportunities. Track competitor rates, fees, promotions, service experience, and customer barriers and record all leads, engagements, referrals, and attributed outcomes in approved systems. During Month 1 of probation, deliver 75 touchpoints, 20 Tier 1 contacts, 30 Tier 2 contacts, 10 employer prospects, a competitor baseline, and an approved 90-day plan. During Month 2 of probation, deliver 30–40 visits, 4–6 activations, 75–125 registrations, 35–60 first transfers, and 20–35 reactivations. During Month 3 of probation, deliver 40–50 visits, 6–8 activations, 125–175 registrations, 55–85 first transfers, and 30–50 reactivations. Meet probation-confirmation requirements of a minimum 75% overall score, at least 70% Month 3 commercial achievement, at least 90% CRM compliance, an adequate territory pipeline, and no material conduct breach. At steady state, deliver monthly expectations of 150–250 new registrations, 70–120 first-time remittance users, 40–80 dormant-customer reactivations, at least 50 community visits, at least 15 influencer/community meetings, at least 8 micro activations, and 8–10 employer engagements, with remittance-volume and repeat-usage community targets established after probation.<br>Requirements Minimum 2–4 years of UAE field-sales, customer-acquisition, or community-growth experience. Filipino/Tagalog is mandatory with strong working proficiency in English; additional Philippine languages are an advantage. Demonstrable access to Filipino employers, professional groups, churches, social clubs, or digital communities. Preferred experience within remittance, exchange houses, fintech, telecom, banking acquisition, merchant acquisition, or FMCG field sales. Comfortable with six-day field deployment, weekend work, and evening community activity. Proven target achievement, CRM discipline, and customer follow-up capability. Strong capability in target-driven field sales and customer conversion, community networking and stakeholder management, employer and partnership development, customer lifecycle management and retention, negotiation, presentation, assisted onboarding, territory planning, CRM reporting, data discipline, resilience, accountability, and customer-service orientation. Provide evidence of previous monthly targets and achievements and demonstrate personal access to at least five Filipino community organizations, churches, employers, clubs, or digital groups in the UAE. Present a credible 30-day plan to activate 100 Filipino remittance customers and demonstrate how registration leads will be converted into first and repeat transactions. Successfully meet reference, conduct, and background-check requirements applicable to du Pay and the outsourced agency. Performance incentives are aligned to first-time remittance users, repeat-transaction conversion, remittance volume, dormant-customer reactivation, registration-to-first-transfer conversion, employer/community pipeline development, and CRM/reporting/conduct, with the strongest emphasis on first-time remittance users. Benefit from a market-competitive compensation package complemented by a lucrative performance-linked incentive structure that rewards customer activation, repeat usage, reactivation, commercial growth, and disciplined execution. The ideal profile is a community-connected sales professional who converts trusted relationships into active remittance customers, repeat usage, and sustainable volume. Candidates whose experience is limited to event coordination or generic promotion should not be shortlisted.
<h2 class="h5">Job description</h2>
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<p>At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers</p><br><p>DuPont Water Solutions (DWS) is a $1.5B global business focused on solving global challenges in water purification, conservation, and reuse. DWS serves its thousands of customers in diverse markets through three major technology verticals: Ion Exchange Resins (IER), Reverse Osmosis Elements (RO), and Systems & Filtration (S&F).</p><br><p>Reporting to the Global Marketing Leader for Systems & Filtration in DuPont Water Solutions, the Europe/Middle East Regional Marketing Manager will translate global segment strategy into region-specific priorities and lead execution across Europe, Middle East, and Africa. This role is responsible for defining where to play and how to win locally, building regional action plans, and partnering closely with Sales, Technology, MarCom, and Global Segment Marketing to accelerate growth in Systems and Filtration technologies.</p><br><p>As the regional champion for strategic marketing execution, the RMM will develop deep insight into regional market trends, customer needs, competitive dynamics, regulations, channels, installed base, and value-chain decision makers. The role owns regional activation for priority segments, including customer targeting, demand generation, product launch execution, channel effectiveness, trade show presence, share-gain initiatives, and continuous voice-of-customer and competitive intelligence feedback. The successful candidate will bring strong external focus, go-to-market discipline, and the ability to work with Commercial teams to convert strategy into measurable regional growth outcomes.</p><br><p><b>What You'll Do</b></p><br><ul><li><p>Translate global Systems & Filtration segment strategy into region-specific priorities, applying global “where to play / how to win” choices to regional execution across priority applications, customer types, regulations, competitors, and channels.</p><br></li><li><p>Develop short regional strategy packs for priority segments and maintain a clear view of what matters most in the region, why it matters, and how it should shape commercial execution.</p><br></li><li><p>Own regional execution plans for priority segments, including growth initiatives, campaign priorities, customer targeting, commercial enablement tools to support account plans for new and existing customers, launches, channel actions, success measures, and progress tracking.</p><br></li><li><p>Build and manage regional target lists and value-chain intelligence in alignment with global segmentation priorities, identifying priority customers, new-customer prospects, EPCs, OEMs, influencers, decision makers, and buying dynamics.</p><br></li><li><p>Clarify whether regional growth gaps are demand-driven or execution-driven, and partner with Sales and Commercial teams to close gaps through focused action plans.</p><br></li><li><p>Partner with Commercial teams to identify new customers and drive share-gain efforts using competitive insights, installed-base mapping, and targeted value propositions.</p><br></li><li><p>Lead regional channel marketing effectiveness where distributors and channels are critical to winning, including distributor prioritization, portfolio focus, go-to-market alignment, performance reviews, and execution improvement actions.</p><br></li><li><p>Own local demand generation and market activation aligned with regional priorities, including campaign briefs, activation plans, localized messaging in partnership with Marketing Communications (MarCom), performance reviews, and feedback loops.</p><br></li><li><p>Support regional growth goals for managed technologies by measuring campaign effectiveness, improving activation quality, and ensuring initiatives are linked to sales and profitable growth outcomes.</p><br></li><li><p>Drive regional innovation and product launch execution by building launch plans, aligning Sales, channels, and customers on value propositions and use cases, and capturing early market adoption feedback.</p><br></li><li><p>Lead regional trade show selection and execution, ensuring participation decisions are impact-based, objectives are clear, and post-event insights are captured and shared.</p><br></li><li><p>Execute regional voice-of-customer activities using global frameworks, synthesize local customer insights, and feed learnings into segment strategy, innovation, and market activation priorities.</p><br></li><li><p>Provide ongoing market and competitive intelligence, including competitor moves, price pressure, messaging effectiveness, structural market issues, and emerging opportunities that inform strategic and execution decisions.</p><br></li></ul><p><b>What You'll Bring</b></p><br><ul><li><p>Bachelor’s degree required in a business or technical field; MBA preferred.</p><br></li><li><p>5–7 years of experience in strategic marketing, market development, product management, or a related role preferred.</p><br></li><li><p>Demonstrated business and financial acumen, with the ability to collect and analyze market, customer, channel, and pipeline data and translate insights into clear recommendations.</p><br></li><li><p>Strong strategic marketing capability, including segmentation, targeting, value proposition development, regional activation, and growth initiative prioritization.</p><br></li><li><p>Ability to quickly understand unfamiliar markets through primary research, customer engagement, competitive analysis, and collaboration with commercial and technical teams.</p><br></li><li><p>Highly motivated, results-driven professional with excellent interpersonal skills, strong ownership mindset, and the ability to create urgency and drive issues to closure.</p><br></li><li><p>Demonstrated success working across diverse, cross-functional teams; multi-cultural and multi-region experience preferred.</p><br></li><li><p>Strong project management and organizational skills, including multitasking, attention to detail, disciplined follow-through, and bias for action.</p><br></li><li><p>Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex market insights clearly.</p><br></li><li><p>Experience in the water treatment industry, membrane technologies, filtration, wastewater, desalination, or industrial/municipal water markets is preferred.</p><br></li><li><p>Ability to travel up to 40% of the time.</p><br></li><li><p>Must be proficient in written and spoken English.</p><br></li></ul><p>#LI-SG1</p><br><br><p>Join our Talent Community to stay connected with us!</p><br><p><span>DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our</span>Accessibility Page for Contact Information<span>.</span></p><br><p>DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Role Purpose</b></span></p><br><br><p>The Specialty Account Manager is responsible for end-to-end management of innovative products within the assigned territory. The role will lead engagement with internal and external stakeholders, deliver tailored, patient-focused detailing for healthcare professionals, support product formulary listing, ensure product availability for patients, and deliver agreed business outcomes in line with GSK policies and procedures.</p><br><br><br><p><span><b>Core Responsibilities</b></span></p><br><br><ul><li>Execute commercial strategic priorities in the defined territory and offer appropriate solutions by acting as a trusted advisor to healthcare professionals.</li><li>Monitor product performance on a regular basis and recommend actions through the development and effective execution of a robust territory business plan aligned to the commercial strategy.</li><li>Support delivery of the annual operational plan, including development and roll-out of new campaigns based on market needs, in collaboration with medical and regulatory colleagues and in line with all approval requirements.</li><li>Develop market intelligence and support the forecasting process in alignment with commercial, trade channel and marketing teams to reflect actual market demand.</li><li>Drive end-to-end patient solutions and tracking to support product supply, coordinating with supply chain and commercial trade channel teams to ensure product availability and appropriate shelf-life management.</li><li>Conduct regular external meetings and interactions with healthcare professionals to drive disease awareness and appropriate product use.</li><li>Build and maintain long-term relationships with relevant scientific groups and key experts to support patient care across the region.</li><li>Partner with market access colleagues to develop and implement access plans for the defined territory, supporting a clear access roadmap with key accounts.</li></ul><br><p><span><b>Accountability</b></span></p><br><br><ul><li>Deliver performance and results through continuous patient recruitment activities, end-to-end account management and full adherence to GSK’s ways of working.</li><li>Develop, agree and implement an area business plan, prioritizing key risks and opportunities per account and optimizing resources to maximize results.</li><li>Execute agreed marketing and promotional activities that address market needs and support portfolio performance, in line with GSK policies and local regulations.</li><li>Manage product supply within the territory, working closely with supply and commercial trade channel teams to follow up on quantities, orders and fulfilment.</li><li>Generate robust account-level insights and patient enrolment data to support accurate demand forecasting.</li><li>Develop and manage long-term, collaborative business partnerships with healthcare professionals and key accounts.</li></ul><br><p><span><b>Compliance and Ethics</b></span></p><br><br><ul><li>Operate in full alignment with GSK and local country standards, policies and procedures.</li><li>Build and maintain knowledge of GSK codes, policies, procedures and applicable legal and regulatory requirements, and ensure all activities adhere to these requirements.</li><li>Maintain strong partnerships with stakeholders to proactively identify and manage issues and follow approved courses of action.</li><li>Role-model collaborative relationships based on trust, openness, honesty and transparency.</li><li>Demonstrate GSK values and behaviors, with integrity at the core of all decisions and actions.</li></ul><br><p><span><b>Minimum Qualifications and Experience</b></span></p><br><br><ul><li>Based in <b>Abu Dhabi</b> with at least 1 year of relevant experience in the field.</li><li>Science-related degree (for example: medicine, pharmacy or equivalent).</li><li>Minimum of 3 years’ sales experience in the pharmaceutical industry.</li><li>Excellent presentation, product-detailing and sales skills.</li><li>Strong understanding of local business dynamics, country-specific requirements and relevant healthcare professional groups.</li><li>Proven ability to build and manage relationships with healthcare professionals, key institutions and professional associations.</li><li>Resilient, self-motivated and persistent, with the ability to meet deadlines and perform effectively under pressure.</li><li>Comfortable challenging the status quo, using creativity and generating new and bold ideas.</li><li>Fluent in written and spoken English.</li></ul><br><p><span><b>Preferred Experience</b></span></p><br><br><ul><li>Experience in more than one specialty area ideally across <b>(infectious diseases, urology, gynecology</b>).</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><p><b>Skills</b></p><br><br>Account Management, Data to Insights, Digital Fluency, Negotiation, Omnichannel, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Remarkable people, trusted by clients to design and advance the world.</strong></p><br><p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><p><i><strong>#Wood #UAE #Sharjah #Lead Civil/Structural #Engineering</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Lead Civil/Structural Engineer to join our UAE Business Unit. This role is full time residential role based in Sharjah, UAE.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions. </p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects </strong>Delivered to high profile clients and complex projects in Iraq </li> <li><strong>Commitment to Diversity and Inclusion; </strong>we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li> <li><strong>Competitive salary </strong>with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li><strong>Commitment to continued professional development; </strong>development plans that are tailored to your individual needs and interests</li> <li><strong>Global connections: </strong>join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li> <li><strong>Medical Insurance: </strong>Ensures inpatient and outpatient medical care is available should you require treatment.</li> <li><strong>Group Life and Personal Accident Insurance: </strong>The company provides Life Assurance cover</li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li></ul><p><strong>Job Objective:</strong></p><br><p><strong>Contribute to the delivery of engineering excellence through:</strong></p><br><ul> <li>Definition and approval of technical scopes.</li> <li>Executing assigned scopes of work. </li> <li>Providing technical expertise to the business </li> <li>Contributing to business growth </li> <li>May manage and supervise teams AND/OR act as a technical specialist </li> <li>Performs complex assignments often requiring development of new or improved products, processes or techniques.</li> <li>Assesses feasibility and soundness of proposed engineering designs, products, and equipment.</li> <li>Uses advanced technical knowledge to perform engineering assignments and produce engineering deliverables including complex problems and to complete any project tasks with minimal guidance and direction.</li> <li>May serve as the Lead Engineer or the project Technical Authority on projects and hold advanced level specialization in one or more areas of expertise. </li> <li>Functions as a technical specialist who develops applications, hypothesis, approaches and applies advanced engineering concepts to unique engineering problems</li> <li>In addition to specialization, generally directs highly qualified professionals engaged in complex engineering projects.</li> <li>Provides technical reviews for complex project within the area of expertise.</li> <li>In consulting business areas, may have authority for a portfolio of consulting projects, managing and providing technical direction and guidance, managing client relationship and project team engagement, with responsibility for cost, schedule, resource allocation and risk.</li></ul><p><strong>Key Accountabilities & Responsibilities:</strong></p><br><p><strong>Definition and approval of technical scopes</strong></p><br><ul> <li>Assists in establishing project aims and outcomes to contribute to the development of a comprehensive project design.</li> <li>Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling projects </li> <li>Makes recommendations on project organization requirements, work methods and procedures and technical innovations by devising practical and economical solutions to problems in own or various engineering disciplines. </li></ul><p><strong>Executing assigned scopes of work.</strong></p><br><ul> <li>Supervises and participates in delivery of complex engineering tasks.</li> <li>Formulates and directs investigations or prototype, model and system studies, evaluating and interpreting the data obtained and recommending practical application of results.</li> <li>Contributes to successful project completion by participating in the resolution of issues such as conflicting design requirements, unsuitability of standard materials, and complex coordination requirements.</li> <li>Coordinates implementation of design engineering solutions.</li> <li>Reviews project-related documentation to ensure accuracy. </li> <li>Supervises complex engineering tasks related to a portion of a major project</li> <li>Work consists of complex procedures and tasks where diagnostic ability is required to assess the situation and identify appropriate actions to follow</li> <li>Assignments cover broad and complex subject matter where issues and factors may be characterized by unusual demands and require additional evaluation to establish the nature and scope of the problem</li> <li>Exercises mature business judgement in devising practical, economical solutions</li> <li>Participate in incident investigations as required</li> <li>Assesses work against standards, aims and specifications.</li> <li>Adhere to and comply with relevant discipline specific procedures and provide feedback for continuous improvement.</li> <li>Management of key stakeholders in the execution and delivery of contracted activities</li> <li>Organising, active participation and occasional leading of design reviews </li></ul><p><strong>Providing technical expertise</strong></p><br><ul> <li>Provides expert advice on design processes, construction methods and other technical areas</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning.</li> <li>Solves problems requiring application of research data in own and allied professional disciplines; exercises mature business judgment in devising practical, economical solutions.</li> <li>Perform the role of Technical Authority when appointed to do so.</li> <li>Provides expert advice on design processes or construction methods</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning</li> <li>Evaluates options and selects technical solutions that optimises technical and financial success</li> <li>Acts as technical custodian for low to medium value bids and proposals</li> <li>Provides awareness of technical advancements and new ways to serve customer needs</li> <li>Helps to establish a culture of technical excellence through role modelling and communicating expectations</li> <li>Undertakes Technical Bid Evaluation for subcontracted scopes and may have oversight of vendors</li></ul><p><strong>Contributing to business growth</strong></p><br><ul> <li>Contributes to business development through regular engagement, relationship building and delivery to clients, as well as seeking opportunities to expand scope of work for Wood.</li> <li>Contributes to engineering bids and proposals</li></ul><p><strong>Manage and supervise others</strong></p><br><ul> <li>May be responsible for supervising technical specialists or engineers responsible for complex technical tasks.</li> <li>Provides technical guidance and direction to teams of professional and non-professional staff.</li> <li>Outlines requirements, assigns tasks, and supervises progress to ensure that targets and specifications are being met.</li> <li>Provides technical direction to project team members.</li> <li>Provides coaching and mentoring for direct reports.</li> <li>Monitor compliance with competence standards.</li> <li>Participates in recruitment, selection, transfers and promotion of resources to meet succession and business plans. Support the development and retention of motivated and competent people. Manages performance of direct reports.</li> <li>Supporting and supervising tasks delegated to direct reports / respective team </li> <li>Manage and direct resources efficiently and effectively.</li> <li>In consultancy business areas, may manage multiple small projects, with responsibility for cost, risk, resource allocation and risk</li> <li>Supervises delivery of subcontracted design engineering </li> <li>Provides appropriate HSSE leadership including compliance with site and office safety requirements and technical/design safety requirements.</li></ul><p><strong>Working Relationships </strong></p><br><p><strong>Internal:</strong></p><br><ul> <li>Establishes effective working relations with colleagues, associates, direct reports, project team members</li> <li>Develops productive, collaborative relationships of trust within and across offices and regions, as well as with functions. Shares resources and work appropriately, based on the good of the company as a whole.</li> <li>Interfaces with multiple disciplines including project engineers and Proposal groups</li> <li>Confers with engineers, managers, and others to discuss project, prepare documents and modify schedules</li> <li>Facilitates effective communication between various disciplines </li></ul><p><strong>External:</strong></p><br><ul> <li>Establishes effective working relations with clients and officials.</li> <li>Build relationship with customers to discuss requirements, understands customer needs and applies technical solutions to meet goals</li> <li>Participates in professional organizations to maintain current knowledge of technical innovations. </li></ul><p><strong>Level Of Influence & Decision-Making Authority</strong></p><br><ul> <li>Actions and decisions typically have a significant influence on the medium-term technical, operational and financial results of a business group or function.</li> <li>Work is performed under general direction and is reviewed for conformance with policies and general efficiency.</li> <li>Assistance is provided with unusual situations that do not have clear goals</li> <li>Keeps manager informed of progress, potentially controversial matters or far-reaching implications</li> <li>May supervise a group of engineers, or may be an expert in their field, providing ideas, guidance and advice to others.</li> <li>Teaches/coaches problem solving, creative thinking and project planning skills to less experienced staff. Pursues progression of the corporate knowledge base</li> <li>Gives input for recruitment, discipline and performance issues</li> <li>Regularly provides functional supervision, i.e. assists, trains, reviews work</li> <li>Errors may have significant impact on profitability and customer relations</li> <li>Responsible for accuracy and timelines of work produced by assigned team</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><strong>Expected:</strong></p><br><ul> <li>B.S. or equivalent degree in the Engineering discipline from an accredited university</li> <li>Minimum of 15+ years relevant experience in major Brownfield oil & gas projects, including at least five (5) years in similar position. </li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Specific experience in Oil and Gas projects across their lifecycle in the GCC region, preferred</li> <li>Pre-FEED, FEED experience is required</li> <li>Detailed Engineering experience is preferred</li></ul><p><strong>Role-Specific Skills and Knowledge: </strong></p><br><ul> <li>Technically competent in own discipline, pursues continuous professional development of skills and knowledge according to standards</li> <li>Professional level of knowledge of relevant regulatory framework and legislation </li> <li>Ability to supervise, manage, motivate and mentor technical professionals</li> <li>Multi-discipline knowledge, knowledge of advanced principles and techniques of engineering as well as quality management standards and practices required</li> <li>Recognized as a technical expert with ability to develop and mentor more junior staff</li> <li>Ability to execute and oversee project scope, budget and schedule</li> <li>Consistently demonstrates creativity and innovation in finding solutions and alternatives to address complex client requirements</li> <li>Effective communication and interpersonal skills for inter-departmental and external company interactions</li> <li>Ability to diagnose and resolve significant and unusual problems and generate substantial improvements to practices and procedures.</li> <li>Agile, with ability to adapt and troublesheet solutions</li> <li>Ability to broadly interpret principles, theories, and concepts of an engineering specialty.</li> <li>Possess a good knowledge of the various Business Units, Functions, Sectors and services offered within business area, a general understanding of other Wood business offerings and some ability to network and connect internal stakeholders</li> <li>Has a in depth understanding of Wood's business position and commercial objectives, is able to implement recommend improvements to those commercial objectives. Understands and can manage technical and commercial risk.</li></ul><p><strong>Personal attributes:</strong></p><br><ul> <li>Solutions-oriented and creative, able to apply process and rigour to deliver quality solutions </li> <li>Compelling communicator both verbally and in written form</li> <li>Good interpersonal and team working skills, builds positive relationships with supervisors, subordinates, peers and clients</li> <li>Enthusiastic, conscientious and committed to continuous professional development of self and others</li> <li>High level of awareness and commitment to safety in all aspects of daily work.</li> <li>Strong organizational skills and attention to detail.</li> <li>Highly motivated and demonstrates personal initiative.</li> <li>Possesses integrity, strong work ethic, positive attitude, and is dependable.</li> <li>Adaptable and flexible to the changing needs of projects</li></ul> </div>
Job Description<br><br>Date Posted:<br><br>2026-09-11<br><br>Country<br><br>United States of America<br><br>Location:<br><br>US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2<br><br>Position Role Type<br><br>Onsite<br><br>U. S. Citizen, U. S. Person, Or Immigration Status Requirements<br><br>Active and transferable U. S. government issued security clearance is required prior to start date. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance<br><br>Security Clearance Type<br><br>Secret - Current<br><br>Security Clearance Status<br><br>Active and existing security clearance required on day 1<br><br>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.<br><br>The Organizational Activities Interface (OAI)/Technical Support Engineer will provide technical field operational services for the UAE Patriot Technical Assistance program. The OAI personnel will advise and assist with training of Patriot Battalion (BN) and Fire Unit (FU) personnel in required operational skills. Assist with BN/FU operation software initialization to include formulating system databases and communication plans. Provide expertise on system software application (e.g., initialization, operation, and training). Supports tasks that ensure the integrated Phased Array Tracking Radar to Intercept of Target (PATRIOT) System is fully operational to include all aspects of the Air Battle at the BN and FU levels. Assist with new equipment training and sustainment training, both classroom and practical exercises to include software (PDB’s) and hardware (sweeps) update training. Supports UAE military personnel in its system refresher operator training to battery and battalion personnel to maintain, improve, and upgrade skills.<br><br>During the modernization process, the OAI will provide Technical Advice, and Assists Battery Personnel with Operational and Tactical Procedures Associated with the Patriot Missile System. Conduct operation and management of exercises utilizing practice scenarios with the Patriot ECS and ICC. Participate in On-the-Job Training (OJT) Programs. Performs other related Duties as required or directed by the section officer. Provides Technical Advice and Assists Battery Personnel with Operational and Tactical Procedures Associated with the Patriot Missile System. Conducts operation and management of exercises utilizing practice scenarios with the Patriot ECS and ICC. Performs other related Duties as required or directed by the section officer. The individual will also provide Technical Instruction and Training at the training center using conference and practical exercise teaching methods.<br><br>This position is located in Abu Dhabi, UAE. This assignment is for short term only.<br><br>Qualifications You Must Have<br><br>Must have at least four of experience in the PATRIOT Air Defense System<br><br>Must have directly related experience in the Patriot Evaluation Section and Patriot Tactical Operations at the Battalion or higher level<br><br>Demonstrated experience with integrated Battalion and Fire Unit-to-Fire Unit (FU-FU) operations.<br><br>Demonstrated experience instructing PATRIOT organizational classes in the classroom and on the tactical equipment or Patriot Conduct of Fire Trainer in the following areas: RSOP/Survey, March Order and Emplacement, System Initialization and Mapping, Air Defense Mission (ADM) against Air-Breathing Threats (ABT) and Tactical Ballistic Missiles (TBM), Guided Missile Reload and ARTEP Battle Drills/Gunnery Tables<br><br>Demonstrated knowledge on Brigade/AADCOM level TACSOP’s, and shall be capable of assisting in the training of organizational level system upgrades.<br><br>Must have successfully completed the Patriot Operator and System Mechanic MOS 24T/14E/140E conducted under the auspices of the U. S. Army Training and Doctrine Command (TRADOC) or an equivalent course of instruction conducted by the Patriot Missile System Contractor<br><br>Must have a current Secret Security Clearance.<br><br>Qualifications We Prefer<br><br>Working knowledge of PATRIOT integrated battalion and Fire Platoon-to Fire Platoon operations, to include expertise with PATRIOT communication links.<br><br>Demonstrated one (1) year of Collective Training experience or assignment to a deployed PATRIOT Battalion in CONUS or OCONUS.<br><br>Experience with Microsoft Word and Power Point.<br><br>Required Education<br><br>Bachelor’s Degree with 5 years of related experience, or Associates Degree with 8 years’ experience or HS Diploma/GED with 12 years of related experience.<br><br>What We Offer<br><br>Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.<br><br>Additional Information<br><br>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products<br><br>#Patriot<br><br>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.<br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U. S.-based role. If the successful candidate resides in a U. S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.<br><br>Privacy Policy And Terms<br><br>Click on this link to read the Policy and Terms<br><br>Job Details<br><br>Role Level: Executive-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://www.rtx.com/ Job Function: Operations Management Company Industry/<br><br>Sector: Aviation and Aerospace Component Manufacturing<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
About The Role<br><br>Svitzer is looking for a Legal Counsel to join our team in Dubai, UAE. In Svitzer, our teams are lean, responsibilities are broad, and everyone contributes. As Legal Counsel for AMEA, you will play a key role in supporting Svitzer’s business across the region, providing strategic, commercially focused legal advice across a diverse and dynamic international environment.<br><br>You will act as a trusted adviser to senior leaders and business stakeholders, helping the business navigate complex commercial, corporate, maritime and regulatory matters while enabling sustainable growth and managing legal and commercial risk. You will work closely with regional and global colleagues and external legal advisers, with the opportunity to shape legal governance, standardise practices and contribute to Svitzer’s regional legal strategy.<br><br>Who We Are<br><br>Svitzer is a global leader in towage and marine services, helping customers safely and efficiently maneuver large vessels in and out of more than 200 ports and terminals worldwide. We build on almost 200 years of experience. Today, our 4,587 colleagues operate 510 vessels across 38 countries, helping keep goods flowing, businesses moving and communities connected.<br><br>Guided by our values (Constant Care, Humbleness, Uprightness, Our Employees and Our Name), we are also shaping a cleaner, smarter future for towage through digital solutions, greener technologies and new partnerships.<br><br>What You Can Look Forward To<br><br>You'll be part of a high-performing, growing and very collaborative Svitzer AMEA regional team where you'll have opportunity to work at the intersection of law, commercial strategy and maritime operations. This role presents a diverse portfolio spanning commercial contracts, corporate governance, maritime matters, disputes, joint ventures, M&A and strategic projects.<br><br>In this high-impact regional role, you will have chance to influence and strengthen legal governance, contracting practices and risk management across the region - helping the business find practical solutions and enabling growth.<br><br>What You Will Do<br><br>As Legal Counsel, you will:<br><br> Act as a trusted legal adviser and business partner to regional leadership and senior stakeholders across AMEA, translating complex legal and regulatory matters into clear, practical and commercially focused advice. Identify, assess and mitigate legal and commercial risks while supporting sound business decisions. Lead the drafting, review and negotiation of complex commercial agreements, including charter parties, joint ventures and strategic agreements. Provide legal support for tenders, bids, commercial negotiations and new business opportunities, ensuring appropriate risk allocation and compliance. Advise on contractual disputes, claims and contentious matters, working towards practical and commercially balanced solutions. Provide legal oversight on corporate governance, entity management and regulatory compliance across the regional portfolio. Support M&A, restructurings, joint ventures and other strategic corporate transactions across the region. Provide legal advice on maritime and operational matters, including charter parties, vessel transactions, flag-state requirements and cabotage regulations. Work with external counsel across jurisdictions on regulatory matters, company registrations and corporate structuring. Drive best practices, standardisation and continuous improvement across contracting, legal processes and governance. Contribute to the development and execution of the regional legal strategy. Provide legal support to Svitzer activities outside AMEA when required Time to time travel if needed to support business on legal matters<br><br>Who We Are Looking For<br><br> A Bachelor’s degree in Law (LLB or equivalent) and qualification/admission to practise law with a recognised legal regulatory body. 5 - 8 years of post-qualification legal experience. Experience supporting corporate and commercial legal matters within an international business environment. Knowledge of cross-border commercial transactions and corporate governance across multiple jurisdictions. Experience reviewing and negotiating commercial contracts. Experience working in the Middle East is preferred, with candidates currently based in the region being advantageous. Maritime, shipping or logistics industry experience is desirable but not essential. Experience supporting mergers and acquisitions would be advantageous.<br><br>You Are<br><br> Commercially minded, with the ability to balance legal risk with business objectives. A trusted partner and strong communicator, able to make complex legal concepts clear and actionable for non-legal audiences. Proactive and solution-oriented, focused on finding practical ways forward rather than simply identifying risks. Highly organised, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Comfortable taking ownership, working independently and using initiative while collaborating effectively across regional and global teams. Demonstrate integrity, professionalism and sound decision-making. Adaptable and resilient, with a continuous improvement mindset and enthusiasm for working in a dynamic multinational business.<br><br>Why join Svitzer <br><br>At Svitzer, you will be part of a global organisation with almost 200 years of maritime heritage and a strong commitment to safety, operational excellence and our people.<br><br>This is an opportunity to make a meaningful impact as a trusted legal partner to the business, working with senior leaders and stakeholders across the AMEA region. You’ll have broad regional exposure, genuine ownership and the opportunity to influence strategic decisions, navigate complex legal and commercial matters, and enable sustainable growth across a dynamic global business.<br><br>Building a Diverse Workplace<br><br>In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.<br><br>Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!<br><br>How To Apply<br><br>To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.
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<p><strong>JOB SUMMARY</strong></p><br><ul><li>Ensure that operational activities are executed effectively in compliance with FAB and regulatory requirements.</li><li>Ensure timely receipt of securities and cash through management, control and analysis of domestic/international market practices including trade administration, settlements and fund transfer processing.</li><li>Identify, analyse and communicate operational risks from daily security and cash functions.</li><li>Participate in departmental projects and policy/procedure development and review.<br> </li></ul><p><strong>KEY RESPONSIBILITIES</strong><br> </p><br><ul><li>Ensuring that the proper controls and procedures are in place to mitigate business and operational risk. The Operations Officer will minimize risk by ensuring the accurate and timely completion of Brokerage Operational Functions in terms of settlements.</li><li>The Sr. Operations Officer will also participate in the development and maintenance of relationships with all FABS Departments and other stakeholders.</li><li>This role is crucial to BUSINESS and requires excellent interpersonal and relationship management skills. The Sr. Operations Officer will be responsible for supporting all aspects of asset servicing, reporting and support in the daily recordkeeping and accounting process.</li><li>Must possess a thorough and methodical approach to the accurate authorization of the processing.</li><li>Must possess the ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Support and actively participate in job-rotation.</li><li>Preparation of account and market opening documentation and other related documents (LOA’s, POA’s, Market Maintenance and other KYC documents) to ensure clients readiness for investment.</li><li>Review and ensure the timely delivery of securities reports to the Markets and FABS Management in accordance with the internal process and policy.</li><li>Responsible for the accurate review and resolution of clients trades and portfolios on Trade Date (T+0) by effectively communicating issues with Operations Specialist, Customer Service Representatives and internal traders.</li><li>Responsible for preparing, analyzing and reviewing various weekly/monthly reconciliation (e.g. corporate actions, clients’ portfolio reconciliation) and management, Compliance and Risk reports, and any other special requests.</li><li>Updating Clients’ personal and trading information in the brokerage system, and reconciling all changes with the Client’s Maintenance record in the markets system, and linking FAB client bank account with the client trading account for settlement purposes.</li><li>Provide on-going support to all business internal / external stakeholders and HNWI, Retail and Institutional Clients.</li><li>Review clients’ risk rating and FATCA documents, ensuring that provided details are updated and amended in the brokerage system.</li><li>Monitoring, reporting Margin Coverage Ratio of clients to Management and regulators, and updating the Margin Security Concentrated Percentage to match the Risk Approved Securities List.</li><li>Identify, analyze and communicate potential operational risk from daily security and cash functions, including funds transfer and discrepancies in data.</li><li>Escalate problems which could have significant impact on daily operations and/or could adversely affect FABS business cycle and clients’ relations. Requires appropriate decisions and escalation of critical issues resulting in the safeguarding of FABS processes.</li><li>Perform transactional processing to ensure trades are appropriately captured for Operational, settlement and reconciliation purposes; and send out executed trade confirmations to all HNW and Institutional clients.</li><li>Participate in departmental projects and assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Perform safe custody control over FABS critical/vital documents.</li><li>Maintaining an up-to-date FAB Securities Staff and Relatives Trading Details and reporting daily executed trades for regular and margin trading to comply with SCA rules and regulations.</li><li>Daily monitoring and Reporting clients granted access limit, reflecting the client position and portfolio coverage, highlighting all risky clients and taking the necessary actions to minimize all risk aspects.</li><li>Defining and categorizing clients availing facilities from FAB branches, CBG, and Private Banking unit and monitoring the settlement of the executed trades to be in position with FABS undertaking letters.</li><li>Any other duties assigned by the line manager.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br> </p><br><ul><li>A business administration bachelor graduate with thorough knowledge of the procedures in the share market, operations processes and computer system in place.</li><li>(5+) years’ relevant experience in the financial services industry: (Brokerage, Equity, Investment and Financial Markets).</li><li>Possesses an in depth understanding of SCA and markets rules and regulations.</li><li>Must have the ability to raise and escalate critical issues to ensure that a solid action plan is developed to resolve daily operational issues /problems. Ability to plan out and prioritize work, accurately manage and communicate status and meet agreed upon schedule.</li><li>Ability to work under pressure, managing workloads and time efficiently to meet stringent deadlines and must be highly flexible with respect to working hours in order to execute all accountabilities of the role to a satisfactory standard.</li><li>Strong working knowledge of local and international markets products and services.<br> </li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
Job Title: Project Manager — IT / Digital Delivery Location: Dubai, UAE<br>ROLE SUMMARY:We are looking for an experienced Project Manager to lead the end-to-end delivery of technology and digital projects. You will act as the bridge between business stakeholders and technical teams — translating business objectives into deliverable plans, running the Agile ceremonies that keep delivery moving, removing impediments, and holding delivery to scope, schedule, budget, and quality commitments. You will provide regular, clear and credible reporting to senior and executive management, and manage risks, issues, dependencies, and third-party vendors across the project lifecycle. Working knowledge of trading and capital markets is essential for this role.<br>KEY RESPONSIBILITIES:Project Delivery & Governance* Own project delivery end to end — initiation, planning, execution, monitoring, control and closure — for one or more concurrent technology projects.* Define the project charter: scope, objectives, deliverables, success criteria, assumptions, constraints and governance model.* Build and maintain integrated project plans, roadmaps, milestone schedules, dependency maps and critical path analysis.* Manage project budgets: cost estimation, forecasting, actuals tracking, variance analysis, purchase orders and invoice validation.* Manage resource plans and capacity across internal teams, contractors and vendors.* Operate formal change control — assess and document the impact of scope changes on cost, schedule, quality and risk, and secure the appropriate approvals.* Ensure compliance with PMO standards, SDLC governance, information-security requirements, internal audit and applicable regulatory obligations.* Maintain complete and auditable project documentation and artefacts. Risk, Issue & Dependency Management* Maintain and actively work the RAID log (risks, assumptions, issues, dependencies).* Identify risks early, quantify impact and probability, define mitigation and contingency plans, and assign clear ownership.* Resolve issues at the lowest effective level and escalate promptly and factually when resolution is beyond the project's authority.* Manage cross-project and cross-team dependencies, including infrastructure, security, data, operations and external parties. Stakeholder Management & Communication* Act as the primary point of contact for business stakeholders throughout the project lifecycle.* Work with business stakeholders, business analysts and product owners to elicit, challenge and prioritise requirements, and confirm that the delivered solution meets the stated business need.* Chair steering committees and project boards; prepare and present decision papers and options analyses.* Provide regular, accurate status reporting to upper management and executives — progress against plan, budget position, risks, issues, decisions required and forecast completion.* Build and maintain executive dashboards and reporting packs; tailor the level of detail to the audience.* Manage expectations and negotiate trade-offs across scope, time, cost and quality with credibility and transparency.* Manage vendors and third parties: statements of work, deliverable acceptance, service levels, performance reviews and commercial escalation. Agile Delivery* Facilitate Agile ceremonies with the delivery team: sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.* Work with product owners to keep the backlog healthy — well-formed stories, clear acceptance criteria, correct prioritisation and readiness for sprint.* Track and report delivery metrics: velocity, burndown and burnup, cycle time, throughput, defect trends and release predictability.* Identify and remove impediments blocking the team; protect the team from unmanaged scope change and disruption.* Coach the team and the wider business on Agile practices, and operate hybrid Agile/waterfall approaches where the project or regulatory context requires it.* Drive continuous improvement from retrospective actions and lessons learned. Quality, Release & Transition* Coordinate test planning and execution across system, integration, performance, security and user acceptance testing.* Manage UAT with business stakeholders, including defect triage, prioritisation and sign-off.* Plan and coordinate releases: cutover plans, rollback plans, go/no-go criteria and production readiness reviews.* Manage business readiness — training, communications, process changes and organisational change impacts.* Ensure a clean transition to support operations, including documentation, handover and hypercare.* Run post-implementation reviews, capture lessons learned and track benefits realisation against the business case.<br>REQUIRED SKILLS & EXPERIENCE:* Minimum 8 years of project management experience delivering IT, software and digital projects end to end, including at least 3 years in an Agile delivery environment.* Proven track record of delivering multiple concurrent projects on time, within budget and to agreed quality standards.* Strong command of both Agile frameworks (Scrum, Kanban, SAFe) and traditional/hybrid delivery methodologies (waterfall, stage-gate).* Demonstrated ability to run Agile ceremonies effectively and coach teams in Agile practice.* Strong planning and scheduling skills including work breakdown structures, estimation techniques, dependency management and critical path analysis.* Budget, cost control, resource planning and vendor/contract management experience.* Rigorous risk, issue, dependency and change management discipline.* Excellent executive communication, reporting and presentation skills; able to distil complex technical detail into clear business language.* Strong stakeholder management, negotiation, influencing and conflict-resolution skills across all levels of an organisation.* Sufficient technical literacy to engage credibly with engineering teams — SDLC, APIs and integrations, cloud, web and mobile applications, data and reporting, testing, environments and release management — and to challenge estimates, designs and risk assessments.* Requirements and business-analysis fundamentals: process flows, user stories, acceptance criteria, traceability.* Hands-on proficiency with project and collaboration tooling such as Jira, Azure Dev Ops, Confluence, Microsoft Project, Smartsheet, Share Point and Power BI or equivalent reporting tools.* Advanced Microsoft Office skills, particularly Excel and Power Point for analysis and executive reporting.* Working knowledge of trading and capital markets is essential — including the trade lifecycle (order origination, routing, execution, clearing and settlement), market data, brokerage and exchange operations, post-trade processes, and the regulatory and compliance environment in which they operate.* Excellent written and verbal English communication skills.<br>PREFERRED / ADVANTAGEOUS:* Professional certification such as PMP, PRINCE2, PMI-ACP, Certified Scrum Master (CSM), Professional Scrum Master (PSM) or SAFe.* Arabic language proficiency (spoken and written) — preferred.* Experience delivering projects for an exchange, brokerage, bank, asset manager or fintech.* Experience managing regulatory, compliance-driven or audited technology programmes.* Experience managing systems integrators and offshore or distributed delivery teams.* Formal change-management training (for example Prosci / ADKAR).* Experience with ITIL service transition, or with programme-level or portfolio-level delivery.* Experience introducing or improving PMO processes, templates and delivery governance.<br>QUALIFICATIONS & EDUCATION:* Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration or a related discipline.
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<p><span><strong>ROLE PROFILE</strong></span></p><br> <p><span><strong>Associate Director</strong></span></p><br> <p><span>Wealth & Asset Management Consulting</span></p><br> <br> <span><strong>Strategy | Growth | Delivery | Leadership</strong></span> <br> At a Glance<br> <span><strong>Role</strong></span> <span>Associate Director</span> <span><strong>Level</strong></span> <span>Associate Director</span> <br> <span><strong>Function</strong></span> <span>Consulting</span> <span><strong>Reports To</strong></span> <span>Managing Director / Partner</span> <br> <span><strong>Location</strong></span> <span>Middle East (UAE preferred; KSA, Qatar considered)</span> <span><strong>Travel</strong></span> <span>Regional, up to 40%</span> <br> <span><strong>Experience</strong></span> <span>8–12 years</span> <span><strong>Industry Focus</strong></span> <span>Wealth & Asset Management</span> <br> Role Purpose<br> <span><strong>Summary</strong></span> <span><i>Build and develop a high-performing Risk & Regulatory Affairs consulting capability focused on the Wealth & Asset Management sector across the Middle East. The Associate Director will lead complex client engagements across regulatory transformation, risk management, governance, compliance, conduct risk, operational resilience, and enterprise-wide risk frameworks for asset managers, private banks, wealth platforms, family offices, and sovereign wealth institutions.</i></span> <br> <p><span>The Associate Director will act as a trusted advisor to C-suite and board-level clients, driving engagement origination, managing delivery teams, and contributing to the strategic build-out of the WAM practice. </span></p><br>Key Responsibilities<br>Practice Development & Business Growth<ul> <li><span>Drive origination of new engagements across WAM segments — private wealth, institutional asset management, family offices, sovereign wealth funds, and digital wealth platforms.</span></li> <li><span>Build and maintain a pipeline of qualified opportunities, working closely with the Partner group and leveraging personal and institutional networks across the GCC and broader MENA region.</span></li> <li><span>Develop compelling thought leadership, proposals, and point-of-view content to differentiate the firm's WAM proposition.</span></li> <li>Manage and grow strategic alliances in the WAM sector aligned to KPMG bridge campaign. This includes Blackrock Alladin and State Street Alpha.</li> <li><span>Support the development of the firm's go-to-market strategy for WAM in the Middle East, including coverage model, service lines, and target client prioritisation.</span></li></ul>Client Engagement & Delivery<ul> <li><span>Lead large-scale Risk & Regulatory Affairs engagements within the Wealth & Asset Management sector, including regulatory compliance reviews, operating model transformation, governance enhancement, and risk framework implementation. </span></li> <li><span>Advise boards, executive management, and risk committees on regulatory expectations, emerging risks, and industry-leading governance practices. </span></li> <li><span>Deliver projects across enterprise risk management, operational risk, compliance, conduct risk, third-party risk, model risk, investment governance, and financial crime compliance. </span></li> <li><span>Support clients in responding to regulatory changes issued by regional regulators including ADGM, DIFC, SCA, CMA, QCB, and other GCC regulatory authorities. </span></li> <li><span>Lead risk assessments, gap analyses, remediation programs, target operating model design, and regulatory transformation initiatives. </span></li> <li><span>Oversee quality assurance, client satisfaction, project economics, and delivery excellence across multiple engagements.</span></li> <li><span>Serve as the day-to-day client relationship owner for key accounts, ensuring satisfaction, quality, and commercial outcomes.</span></li> <li><span>Structure and scope engagements, manage project economics, and oversee teams of consultants and analysts.</span></li></ul>People & Team Leadership<ul> <li><span>Recruit, develop, and retain consulting talent within the WAM practice, acting as a mentor and performance coach.</span></li> <li><span>Actively contribute to the firm's WAM knowledge base, internal capability development, and cross-practice collaboration.</span></li> <li><span>Foster an inclusive, high-performance team culture aligned with the firm's values.</span></li></ul>Thought Leadership & External Presence<ul> <li><span>Represent the firm at industry events, forums, and roundtables relevant to wealth and asset management in the region.</span></li> <li><span>Publish insights on regional WAM trends, regulatory developments, and market shifts in collaboration with Marketing and Communications.</span></li> <li><span>Build the firm's profile as a leading voice in GCC wealth management transformation.</span></li></ul>Experience Requirements<br>Essential<ul> <li><span>10+ years of experience within Risk & Regulatory Affairs, Financial Services Risk Consulting, Internal Audit, Compliance, or Enterprise Risk Management</span><span>.</span></li> <li><span>Proven consulting experience gained within a Big 4 firm, global consultancy, or specialist risk advisory practice.</span></li> <li><span>Strong experience serving Wealth Management, Asset Management, Private Banking, Investment Management, Capital Markets, or Sovereign Wealth Fund clients.</span></li> <li><span>Deep knowledge of: </span></li> <li><span>Enterprise Risk Management (ERM)</span></li> <li><span>Regulatory Compliance</span></li> <li><span>Governance Frameworks</span></li> <li><span>Operational Risk</span></li> <li><span>Conduct Risk</span></li> <li><span>Internal Controls</span></li> <li><span>Operational Resilience</span></li> <li><span>Risk and Control Self-Assessments (RCSA)</span></li> <li><span>Compliance Monitoring Programs</span></li> <li><span>Regulatory Change Management</span></li> <li><span>Experience interacting with regional regulators and working knowledge of ADGM, DIFC, SCA, CMA, QCB, CBB, and related regulatory frameworks.</span></li> <li><span>Demonstrated experience leading large-scale risk transformation and regulatory remediation programs.</span></li></ul>Preferred / Advantageous<ul> <li><span>Experience leading or supporting practice-building or market-entry initiatives in the region.</span></li> <li><span>Prior exposure to sovereign wealth fund advisory or Ultra-High-Net-Worth client segments.</span></li> <li><span>Familiarity with key regional WAM technology platforms and fintech landscape.</span></li> <li><span>Experience in a dual-hat role (industry leadership + external advisory) or within a captive consulting unit of a financial institution.</span></li></ul>Core Competencies<br> <span><strong>Leadership & Commercial</strong></span> <span><strong>Technical & Domain</strong></span> <br> <span>▸ Client relationship management & influence</span> <span>▸ WAM operating models & value chain</span> <br> <span>▸ Business development & pipeline ownership</span> <span>▸ Investment products & portfolio management principles</span> <br> <span>▸ Engagement structuring & P&L management</span> <span>▸ Regulatory & compliance landscape (MENA)</span> <br> <span>▸ Team leadership & talent development</span> <span>▸ Digital transformation & wealthtech</span> <br> <span>▸ Executive communication & storytelling</span> <br> <span>▸ Stakeholder management at C-suite level</span> <br> Qualifications & Credentials<br><ul> <li><span>Bachelor's degree in Finance, Economics, Business Administration, or a related field — required.</span></li> <li><span>Master's degree (MBA, MSc Finance, MSc Wealth Management) from a recognised institution — strongly preferred.</span></li> <li><span>Familiarity with ADGM / DIFC regulatory frameworks and local licensing requirements — advantageous.</span></li></ul>Languages & Personal Attributes<br><ul> <li><span>English — fluent, essential (professional written and verbal communication at board level).</span></li> <li><span>Arabic — highly desirable; adds significant value in client relationship management and regional business development.</span></li></ul><p><span>In addition to domain expertise, the successful candidate will demonstrate:</span></p><br><ul> <li><span>Entrepreneurial mindset — comfortable with ambiguity, building from a base, and driving outcomes with limited infrastructure.</span></li> <li><span>Cultural intelligence — deep respect for and sensitivity to Gulf business culture, social norms, and relationship-driven commercial practices.</span></li> <li><span>Intellectual rigour — ability to navigate complex, multi-stakeholder problems with structured thinking and creative problem-solving.</span></li> <li><span>Executive presence — confidence and composure when engaging with senior client leadership, regulators, and industry peers.</span></li> <li><span>Resilience — thrives under pressure, manages competing priorities, and maintains high standards of quality and professionalism.</span></li></ul>Career Progression & Opportunity<br><p><span>This role represents a significant opportunity for a senior consultant or experienced industry professional to shape the growth of a high-priority practice at a critical moment in the development of the Middle East's wealth management ecosystem.</span></p><br><p><span>The successful candidate will benefit from:</span></p><br><ul> <li><span>Exposure to some of the most complex and high-profile mandates in the region, including sovereign-linked institutions and leading regional private banks.</span></li> <li><span>A competitive compensation package commensurate with the seniority of the role, including base salary, performance bonus, long-term incentive eligibility, and benefits aligned to regional norms.</span></li> <li><span>Access to the firm's global WAM network, knowledge capital, and proprietary frameworks and assets.</span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p><strong><span>The Opportunity</span></strong></p><br><br>
<p><span>• We are looking for a seasoned corporate banking leader to act as the primary global relationship manager for a portfolio of large corporate clients across the UAE predominantly in Consumer and Retail sector. </span><br><span>• This is a senior client-facing role for someone who can bring together deep sector insight, strong commercial judgement and the full strength of Standard Chartered’s global network to deliver meaningful client outcomes and profitable franchise growth.</span><br><span>• As the trusted advisor to senior client stakeholders, you will define and lead relationship strategies, mobilise product and coverage teams, originate new opportunities and take accountability for revenue, profitability, credit quality, conduct, compliance and risk acceptance across the client group.</span></p><br><br>
<p><strong><span>Why this role matters</span></strong></p><br><br>
<p><span>• This role sits at the heart of our Corporate & Investment Banking client strategy. You will shape how we support leading corporates as they grow, establish a sector strategy for UAE and selected other markets, transform and expand across regional and international markets. Success will require the ability to move beyond transactional coverage and build trusted, strategic partnerships that deliver sustainable value for clients and the Bank.</span></p><br><br> <br><p><strong><span>What you’ll do</span></strong></p><br><br>
<p><span>• Lead the development and execution of client relationship strategies for a designated portfolio of large corporate clients, driving the strategy around key consumer and retail clients.</span><br><span>• Act as the primary senior contact for clients, building trusted advisor relationships with decision makers and top management.</span><br><span>• Originate and grow high-quality business by identifying client needs across the Bank’s full product capabilities.</span><br><span>• Mobilise coverage teams, product partners and senior stakeholders across markets to deliver integrated client solutions.</span><br><span>• Own financial performance outcomes, including revenue growth, profitability, income quality and portfolio development.</span><br><span>• Maintain a strong focus on client outcomes, conduct, credit quality, AML, CDD, KYC and broader risk management obligations.</span><br><span>• Represent Standard Chartered professionally at senior levels across the region and internationally.</span><br><span>• Stay close to market, sector and regulatory developments affecting clients and relevant trading corridors.</span><br><span>• Champion the Bank’s brand, values, culture and Here for Good promise in all client and internal engagements.</span></p><br><br> <br><p><strong><span>What you’ll bring</span></strong></p><br><br>
<p><span>• Significant Corporate & Investment Banking coverage experience, ideally gained across corporates and financial institutions in an international or regional environment.</span><br><span>• Strong understanding of corporate banking, financial products, complex client solutions and multi-market relationship management.</span><br><span>• Experience managing senior client relationships and engaging confidently with C-suite stakeholders.</span><br><span>• Commercial acumen with a proven ability to identify opportunities, originate business and deliver sustainable financial outcomes.</span><br><span>• Sound knowledge of credit, risk, compliance, regulatory and governance requirements within a banking environment.</span><br><span>• Strong leadership, communication and influencing skills, with the ability to work effectively across countries, cultures and matrix teams.</span><br><span>• Experience leading, developing and retaining high-quality teams, including succession planning and capability building.</span><br><span>• Strong analytical, problem-solving and strategic thinking skills.</span><br><span>• Degree-level education in business management, banking, finance or a related discipline.</span></p><br><br> <br><p><strong><span>How you’ll lead</span></strong></p><br><br>
<p><span>• You will be expected to lead by example, set a strong tone on conduct and culture, collaborate closely with risk and control partners, and create the energy and commitment needed to deliver against key business priorities. You will also ensure people are appropriately trained, supported and equipped to operate effectively in a complex and evolving regulatory environment.</span></p><br><br>
<p><strong><span>Risk, conduct and governance</span></strong></p><br><br>
<p><span>• This role carries important responsibility for effective governance, risk identification and management, compliance with internal and external requirements, and the timely escalation and resolution of risk, conduct and control matters. You will be expected to demonstrate exemplary conduct and help embed the highest standards of ethics across the business.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong></p><br><br>
<p><span>• You will work closely with product partners, coverage teams, Risk, Legal, Compliance, Country CEOs, Markets, Transaction Services, Service Delivery and other senior stakeholders across the Bank. Externally, you will act as a trusted advisor and senior point of contact for clients and their leadership teams.</span></p><br><br>
<p><strong><span>About Standard Chartered</span></strong></p><br><br>
<p><span>• We are an international bank, nimble enough to act and big enough for impact. For more than 170 years, we have worked to make a positive difference for our clients, communities and each other. We question the status quo, seek better ways of doing things and are committed to driving commerce and prosperity through our unique diversity.</span></p><br><br>
<p><strong><span>Ready to make an impact</span></strong></p><br><br>
<p><span>• If you are a strategic coverage leader with the experience, judgement, and ambition to help shape the future of our Corporate and Investment Banking client franchise in UAE, we would be excited to hear from you.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
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<p><b>About this role</b></p><br><p><b>About BlackRock:</b></p><br><p>BlackRock (NYSE: BLK) provides investment management, risk management, operations, and advisory services to institutional, intermediary, and individual investors around the world. BlackRock seeks to better serve clients by anticipating and responding to changes and advancements in the investment industry and capital markets, and continually aims to broaden and deepen its investment and risk management capabilities. Our commitment to analytical and investment excellence is anchored in a culture that places clients’ interests first. We exclusively act as a fiduciary to our clients, never trading as a principal or on our own behalf.</p><br><p>Today, BlackRock serves institutional, retail, and high net worth investors in more than 100 countries. Through the efforts of over 12,000 professionals in 30 countries, we leverage our global expertise and scale to serve our clients. BlackRock is the largest publicly traded asset manager in the world, with assets under management (“AUM”) of over $5 trillion as of September 2017. For additional information, please visit the Company’s website at www.blackrock.com | Twitter: @blackrock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock</p><br><p><b>Job Purpose/Background:</b></p><br><p>BlackRock is currently seeking a senior institutional and family office relationship manager based in Dubai, to take on responsibilities for the existing institutional clients in the UAE, as well as develop and manage new institutional relationships in those countries. The RM will be the central point of contact for institutional clients, which includes the following client groups: sovereign wealth funds and pension funds. The RM will be responsible for delivering the broad BlackRock offering including index equities, active equities, fixed income, private capital, real estate, infrastructure, and alternative assets. In doing so, he or she will lead the client dialogue with respect to BlackRock’s investment offerings, whole portfolio solutions capabilities, co-investment opportunities and product development, helping to drive business and client strategy more broadly across the countries.</p><br><p><b>Key Responsibilities:</b></p><br><p><u>Client Relationships:</u></p><br><ul><li><p>All aspects of sales coverage, including maintaining and further developing relationships</p><br></li><li><p>Facilitate strategic dialogue by understanding the client’s needs and helping our clients and prospects understand industry trends and geopolitical developments</p><br></li><li><p>Host client meetings with senior leaders of the firm</p><br></li><li><p>Visit senior representatives of UAE prospects and clients</p><br></li><li><p>Contribute to account planning on Strategic clients, follow-up on commercial growth and budgeting, directly own some senior client relationship</p><br></li></ul><p><u>UAE Team responsibilities:</u></p><br><ul><li><p>Lead by example incorporating the BlackRock Principles and the firm DEI approach</p><br></li><li><p>Work with colleagues to nurture junior talent and mentor the leaders of tomorrow</p><br></li><li><p>Empower team members to achieve their goals and those of the firm</p><br></li></ul><p><u>Country strategy:</u></p><br><ul><li><p>Support Middle East senior management in refining and developing the vision for BlackRock's UAE business, and ensure an integrated client experience across products and solutions;</p><br></li><li><p>Drives continuous growth of the business in line with strategic priorities.</p><br></li><li><p>Work closely with the regional COO to ensure sound operational set-up</p><br></li><li><p>Contributing to the firm's regional & global business strategy, with the overarching agenda of growing both the overall business as well as UAE position within it</p><br></li><li><p>Drive the ongoing development and refinement of BlackRock’s product offering, market activities, and sales and marketing strategy; this includes the continued development of a strong client portfolio and a diversified book of business across multiple sub-segments</p><br></li><li><p>Work with all distribution channels to help build plans to exceed NNBF and NNB targets</p><br></li></ul><p><b>Knowledge/Experience: </b></p><br><p>English and Arabic speaker with existing senior level relationships with Institutional Clients in the UAE</p><br><p><u>Qualifications and Experience:</u></p><br><ul><li><p>Strong academic qualifications</p><br></li><li><p>A deep understanding of capital markets, gained in asset and/or wealth management, investment banking, the insurance sector, and/or related segments of the financial services industry;</p><br></li><li><p>Ability and willingness to demonstrate strong sense of ownership towards delivering to clients</p><br></li></ul><p><b>Key Competencies for Success:</b><br><u>Commercial Acumen and Entrepreneurial Spirit:</u></p><br><ul><li><p>This will be an ambitious, results-driven individual, prepared to roll up his/her sleeves and operate very actively in the firm;</p><br></li><li><p>The successful candidate will have a track record of working closely with senior contacts at clients, be it in an advisory or a business development capacity and have experienced the investment business throughout different cycles. He or she will understand the structures, decision-making and thought processes of different clients and therefore advise not only on existing products but also on structuring client-specific solutions; and</p><br></li><li><p>He or she will be a pro-active self-starter with the ability to work under pressure, multi-task and prioritise.</p><br></li></ul><p><u>Communication and Influencing Skills:</u></p><br><ul><li><p>The ability to articulate complex investment processes to a diverse client audience is critical; and</p><br></li><li><p>He or she will be a good listener with strong communication skills, applied internally and externally to information gathering, influencing and negotiating</p><br></li></ul><p><u>Collaboration and Partnership:</u></p><br><ul><li><p>BlackRock's culture is fast-paced and highly collaborative, and it is therefore imperative that this person possesses a strong team-orientation, finds it easy to establish rapport/build lasting relationships, and engages actively with the broader business, at all levels, rather than work in isolation;</p><br></li><li><p>The ability to build trust and momentum with his/her team and colleagues, with a shared sense of purpose</p><br></li></ul><p><b>Our benefits</b></p><br><p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><br><p><b>Our hybrid work model</b></p><br><p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br><p><b><br>Guidance on AI use for candidates</b></p><br><br><p>At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided <span><b>guidance</b></span> on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br></p><br><br><p><b>About BlackRock</b></p><br><br><p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br><br><p>This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br><br><p>To learn more about BlackRock, please visit <span><u>Careers.BlackRock.com</u></span>. We also encourage you to get to know us on <span><u>LinkedIn</u></span>, <span><u>Instagram</u></span>, <span><u>YouTube</u></span>, <span><u>X</u></span>, and <span><u>TikTok</u></span>.</p><br><br><p><span>BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p><strong>The Role</strong></p><br><ul><li>Under the general guidance and supervision of the Director of Sales / Assistant Director of Sales, leads and manages all sales activities for the Government and MICE segments and maximizes business opportunities within the assigned area of responsibility.</li><li>To drive, manage and maintain robust positive relations with all key Government accounts, corporate clients, MICE partners, event organizers, agencies and business partners of Swissôtel Al Murooj, Dubai.</li><li>To work as a team member and contribute to creating the most professional sales team at Swissôtel Al Murooj, Dubai. To meet and exceed sales targets set in the monthly and yearly forecasts and direct all efforts towards maximizing the hotel’s revenues and profits across all revenue streams, specifically rooms, meetings, conferences, banquets and food & beverage.</li><li>To develop and maintain a strong network of contacts within Government entities, corporate organizations, PCOs, DMCs, event companies, travel agencies and other relevant business partners to encourage and secure hotel business.</li><li>Generates and maintains customers within the Government and MICE segments through various sales activities, including face-to-face sales calls, telephone calls, client entertainment, networking and participation in industry events.</li><li>Maintains a high level of exposure for the hotel through direct sales, telephone, written communications, presentations, sales calls, networking events and promotional activities.</li><li>Ensures comprehensive and complete coverage of the assigned portfolio, including account management, prospecting, client servicing and business development, achieving targets and maximum productivity.</li><li>Provides service that is sincere, warm and enthusiastic, ensuring guests’, residents’ and colleagues’ satisfaction at all times.</li><li>Takes time to familiarise yourself with all guests, residents and colleagues and remains committed to service excellence.</li><li>Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>Generally promotes and ensures good inter-departmental relations.</li><li>Displays a pleasant manner and positive attitude at all times and promotes a good company image to guests, clients and colleagues.</li><li>Demonstrates pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li><li>Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.</li><li>Maintains professional business confidentiality.</li><li>Adheres to Company and Hotel rules and regulations at all times.</li><li>Good knowledge of Sales & Catering, Microsoft Office and Microsoft Outlook. Uses technology available for reports, communication, account management and client correspondence.</li><li>Flexible to adapt to sudden increases in working hours as per business needs and operational requirements.</li></ul><p><strong>Key Deliverables and Responsibilities</strong></p><br><p><strong>Planning & Organizing:</strong></p><br><ol><li>To develop, in conjunction with the Director of Sales, an effective, structured and achievable personal business plan for the Government and MICE segments.</li><li>To identify, develop and maintain key Government, corporate and MICE accounts in line with the hotel’s business strategy.</li><li>To maintain complete and supported records of all sales agreements, contracts, proposals, quotations and account information for the hotel as per Swissôtel Al Murooj, Dubai policies and procedures.</li><li>To have a good understanding of contribution margins for each product and work with respective Heads of Departments to maximize operating results.</li><li>To achieve targets in terms of new active accounts, room nights, meetings, conferences, banquet covers and revenue as set by the Director of Sales.</li><li>To submit weekly sales activity and business development plans to the Director of Sales / Assistant Director of Sales for review and approval.</li><li>As directed, budget, plan and execute cost-effective and productive sales trips, client visits, sales blitzes, trade shows and exhibitions under the approval and guidance of the Director of Sales and, where applicable, in coordination with International Sales Offices.</li><li>To arrange and conduct site inspections, client presentations, hotel tours, lunches and dinners for prospective and existing clients.</li><li>To attend major corporate and Government functions, MICE exhibitions, networking events and promotional events and promote the hotel’s rooms, meeting facilities, catering and other services.</li><li>To ensure that selling strategies are adhered to during negotiations and to maximize up-selling and cross-selling opportunities whenever possible.</li><li>To prepare and implement account development plans for key Government and MICE accounts.</li><li>To identify opportunities for new business, repeat business and long-term account partnerships.</li></ol><p><strong>Operations:</strong></p><br><ol><li>Maintains a sales call pattern averaging 25 calls per week, including face-to-face meetings, client visits, virtual meetings and business development calls.</li><li>Minimum two accounts entertained per week, subject to business requirements and approval.</li><li>Establishes and maintains detailed account histories and business intelligence for all assigned Government and MICE accounts.</li><li>Attends the daily Departmental Sales briefing and debriefing.</li><li>Attends weekly sales review meetings with all feedback, planned calls, appointments, entertainment and business opportunities for the following week.</li><li>Submits weekly sales activity and business production reports to the Director of Sales / Assistant Director of Sales for the Government and MICE segments.</li><li>Develops prospect accounts and implements a Sales Action Plan for each key account.</li><li>Attends the start of functions, meetings and events related to accounts handled to ensure smooth delivery and client satisfaction.</li><li>Seeks market intelligence and information from clients, business partners and competitors.</li><li>Interacts and liaises closely with Front Office, Reservations, Food & Beverage, Events Management and Banquet & Conference Departments to ensure effective delivery of client requirements.</li><li>Assists with Sales Blitz activities coordinated by the Director of Sales / Assistant Director of Sales.</li><li>Performs related duties and special projects as assigned.</li><li>Attends the start of functions and events related to assigned accounts and ensures appropriate client follow-up.</li><li>Implements and executes all sales objectives and action plans to reach and exceed targets set.</li><li>Solicits, develops and services Government business and MICE opportunities.</li><li>Within established parameters, prepares quotations, negotiates corporate contracts, Government agreements, group business and MICE proposals, involving the Director of Sales where required to close business.</li><li>Where applicable, closely coordinates and communicates with the International Sales Office with regards to RFP accounts and markets serviced by Outbound Sales.</li><li>Ensures that all business enquiries and requests are actioned within a maximum of 24 hours.</li><li>Promotes and produces sales leads for Swissôtel Al Murooj, Dubai outside the assigned coverage area.</li><li>Provides feedback to the Director of Sales on changing market conditions, including trends in Government business, MICE demand, competition, client requirements and market opportunities.</li><li>Solicits and services transient, group, Government and MICE business, including meetings, conferences, events and corporate functions.</li><li>Formulates Government offer letters, yearly contracts, MICE proposals and any other required business correspondence.</li><li>Arranges and conducts hotel site inspections for Government and MICE clients.</li><li>Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.</li><li>Attends departmental and communication meetings as requested by the Department Head.</li><li>Attends major events in the hotel and city as requested by the Department Head.</li><li>Closely monitors account revenue, production and business performance of the assigned Government and MICE portfolio.</li><li>Maximizes up-selling and cross-selling opportunities whenever possible.</li><li>Establishes and maintains files of major accounts and assists the Director of Sales / Assistant Director of Sales in maintaining the account management system.</li><li>Ensures that selling strategies are adhered to during negotiations and maximizes up-selling opportunities whenever possible.</li><li>Disseminates sales-related information to other departments as appropriate.</li><li>Maintains close communication with the Events Management Team throughout the negotiation and execution process of assigned accounts.</li><li>Follows up with the Events Management Team after the post-event meeting and ensures appropriate client follow-up through thank-you calls, emails and/or letters.</li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.</li><li>Reviews direct competition and conducts regular market and competitor research.</li><li>Closely monitors accounts revenue and business production for assigned Government and MICE accounts.</li><li>Keeps updated with client relationships, business requirements, market developments and overall business goals.</li><li>Updates the Director of Sales on the negotiation status, event details, account development and progress of each group or MICE opportunity.</li><li>Maintains an up-to-date account and contact database and ensures all relevant details are updated in the property management system / Sales & Catering system.</li><li>Ensures comprehensive and up-to-date knowledge of the property’s unique selling points, features, amenities, services, meeting facilities and policies.</li><li>Ensures that Swissôtel Al Murooj, Dubai Sales Policies and Standard Operating Procedures are adhered to at all times.</li><li>Attends departmental and communication meetings as requested by the Department Head.</li></ol><p><strong>Administration:</strong></p><br><ol><li>Disseminates sales-related information to other departments as appropriate.</li><li>Updates the Director of Sales on negotiation status, event progress, account development and business opportunities.</li><li>Ensures that the response to any business request is actioned within 24 hours.</li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.</li><li>Maintains an up-to-date account and contact database and ensures all relevant information is accurately maintained in the property management system / Sales & Catering system.</li><li>Prepares and submits accurate weekly and monthly sales activity, account production and business development reports.</li><li>Maintains complete records of Government contracts, corporate agreements, MICE proposals, quotations, correspondence and account activities.</li><li>Ensures all sales-related documentation is properly maintained and readily available when required.</li></ol><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's Degree in Business Administration, Hotel Management, Sales, Marketing, or related field</li><li>Minimum 2 years of professional experience in a sales management role within the hospitality, MICE, or government relations sector</li><li>Valid driving license</li><li>Demonstrated proficiency in Sales & Catering software systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Proven track record of achieving and exceeding sales targets in a corporate or hospitality environment</li><li>Strong knowledge of account management principles, contract negotiation, and business development strategies</li><li>Excellent written and verbal communication skills in English; additional languages are advantageous</li><li>Professional certification in sales, hospitality management, or related discipline is preferred</li></ul><p>**Core Competencies Required:**</p><br><ul><li>Strategic account management and relationship building with corporate and government entities</li><li>Sales forecasting, budgeting, and revenue optimization</li><li>Negotiation and contract management expertise</li><li>Market analysis and competitive intelligence gathering</li><li>Cross-functional collaboration and team leadership capabilities</li><li>Professional business etiquette and client entertainment standards</li><li>Commitment to maintaining confidentiality and adhering to professional ethics standards</li></ul><br>Additional Information<br><br><p>Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> <strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>The role supports the VP & Head of GM MO Trade Support by managing day-to-day Dealer Assist and Data Readiness activities across Global Markets products, ensuring Front Office Sales and Trading desks receive timely, accurate and consistent operational support. The role coordinates client ready-to-trade activities, product activation readiness, counterparty setup, account and portfolio readiness, static/reference data dependencies, SSI enrichment requirements and new product operational readiness from a Trade Support perspective. The role manages T0 Dealer Assist requests, trade booking support queries, allocation support, enrichment follow-up, affirmation/confirmation monitoring support and settlement-readiness dependencies, ensuring timely escalation and hand-off to relevant owner functions. The role works closely with Front Office, GM MO Trade Support, Operations, KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Product Control, Market Risk and regional teams to remove blockers, improve service quality and support scalable trade execution support.The role does not own independent Control & Governance responsibilities such as trading permissions controls, booking template controls, off-market monitoring, counterparty exposure monitoring, reconciliations, collateral management, regulatory reporting, RCSA/KRI ownership or control effectiveness testing.</p><br><p> <strong> KEY RESPONSIBILITIES</strong></p><br><ul><li>Dealer Assist Operating Discipline</li><li>Execute and coordinate daily Dealer Assist activities in line with approved service standards, request channels, escalation protocols and handover routines.</li><li>Manage Front Office request intake, triage, prioritisation, allocation and follow-up across assigned products, desks or regional coverage points.</li><li>Support trade booking queries, client account allocations, portfolio allocations, sales-support requests and trade-flow coordination required by Sales and Trading desks.</li><li>Maintain request logs, workload trackers, escalation records and service commentary to support transparent service management.<br>Identify recurring Dealer Assist issues, process gaps and capacity constraints, and escalate improvement opportunities to the VP & Head of GM MO Trade Support.</li><li>Client Activation and Ready-to-Trade Coordination</li><li>Coordinate client onboarding and ready-to-trade activities with KYC, Credit, Compliance, GM Documentation, Reference Data, Operations and Front Office teams.</li><li>Track client, counterparty, product, account, portfolio, SSI, static data and reference-data dependencies required for trading enablement.<br>Support product activation and counterparty activation by coordinating required data, documentation, system setup and stakeholder actions.<br>Escalate onboarding blockers, incomplete setup items, documentation gaps and system-readiness issues impacting Front Office execution.<br>Maintain readiness trackers and provide timely updates on open actions, owners, deadlines and risks to trade readiness.</li><li>Data Readiness and Static / Reference Data Coordination</li><li>Support static data, reference data, market data and SSI readiness activities required for accurate trade booking, enrichment, validation and downstream processing.</li><li>Coordinate with Reference Data, Technology, Operations, Market Risk and relevant owner functions to resolve data-quality or setup issues impacting trade support.</li><li>Perform completeness checks on operational data dependencies and ensure items are appropriately routed, tracked and escalated.<br>Support new product operational readiness by coordinating data, system and workflow dependencies from a Trade Support perspective.<br>Identify recurring data-readiness issues and support root-cause analysis, remediation actions and process standardisation.<br>T0 Trade Support and Enrichment Support</li><li>Support T0 trade support activities including non-economic booking support, enrichment follow-up, allocation support and trade-flow coordination.<br>Coordinate with T0 Validation teams to ensure required trade-support information is complete and available for validation, affirmation, confirmation and settlement-readiness processes.</li><li>Support Front Office queries relating to booking support, account/portfolio mapping, SSI enrichment, missing data and trade-support dependencies.<br>Escalate aged, urgent or high-impact trade support items to the VP & Head of GM MO Trade Support and relevant owner functions.<br>Ensure unresolved control, reconciliation, collateral, regulatory or risk-monitoring matters are handed off to GM MO Control & Governance or other owner functions as appropriate.</li><li>Affirmation, Confirmation and Settlement-Readiness Support</li><li>Monitor assigned affirmation and confirmation support items, coordinating follow-up with relevant teams where trade-support information is required.<br>Support settlement-readiness by ensuring account setup, allocation, SSI, enrichment and required non-economic data dependencies are complete or escalated.</li><li>Coordinate with Operations, Trade Support, Product Control, Front Office and regional teams to resolve trade-support dependencies that may impact timely downstream processing.</li><li>Track open support items, commentary, owner actions and escalation status to support daily service discipline.<br>Contribute to reduction of recurring trade-support issues by identifying upstream data, booking or workflow causes.<br>Stakeholder Management and Service Delivery</li><li>Act as a day-to-day Trade Support contact for Front Office Sales and Trading desks on Dealer Assist and data-readiness matters.<br>Coordinate across KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Operations, Product Control and regional teams to remove trade-support blockers.</li><li>Maintain clear communication on service status, pending actions, escalation requirements and expected next steps.<br>Support effective hand-offs between Dealer Assist, T0 Validation, Operations and GM MO Control & Governance functions.<br>Promote a service-oriented culture focused on responsiveness, accuracy, ownership, clear escalation and Front Office enablement.<br>Reporting, MI and Service Inputs</li><li>Prepare inputs for Trade Support service reporting, operational dashboards, request volumes, SLA adherence, backlog ageing and recurring issue themes.</li><li>Provide accurate commentary on client readiness, data-readiness blockers, Dealer Assist activity and trade-support escalation items.</li><li>Maintain request and readiness trackers to support management visibility and service performance analysis.</li><li>Contribute to KPI and service-quality inputs required by the VP & Head of GM MO Trade Support.</li><li>Support standardised MI and dashboard enhancements for Trade Support and Data Readiness activities.</li><li>Process Improvement, Automation and UAT</li><li>Identify opportunities to simplify request management, reduce manual hand-offs, improve data-readiness tracking and enhance service visibility.</li><li>Participate in UAT, workflow design, dashboard development and automation initiatives impacting Dealer Assist and Data Readiness processes.</li><li>Support standardisation of templates, request categories, escalation formats, handover processes and operating procedures.</li><li>Contribute to continuous improvement initiatives that enhance STP, service quality, capacity and operational scalability.</li><li>Support knowledge transfer and cross-training across Dealer Assist, Data Readiness and T0 Validation teams.</li><li>People, Capability and Coverage Support</li><li>Coach Specialists were assigned and support day-to-day task allocation, workload balancing and service discipline within the Dealer Assist & Data Readiness team.</li><li>Support cross-product capability building across FX/MM, Derivatives, Commodities, Capital Markets and other applicable products.<br>Assist in documenting procedures, process maps, checklists and training materials for Trade Support activities.</li><li>Promote accountability, ownership, timely escalation and consistent service standards across the team.</li><li><p>Support succession planning, coverage resilience and cross-training initiatives led by the VP & Head of GM MO Trade Support.</p><br><p><strong>Key Working Relationships</strong></p><br></li><li>Internal stakeholders include the VP & Head of GM MO Trade Support, Head of Global Markets Middle Office, GM MO Control & Governance, Front Office</li><li>Sales and Trading desks, Global Markets Operations, Product Control, Market Risk, Finance, Compliance, Legal, Technology, Credit, KYC, GM Documentation, Reference Data and regional Middle Office teams.</li><li><p>External stakeholders may include clients, counterparties, custodians, brokers, clearing channels or market infrastructure providers where Dealer Assist or Data Readiness coordination is required to support client readiness, trade readiness, affirmation, confirmation or settlement-readiness activities.</p><br><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br></li><li>Bachelor’s degree in finance, Banking, Economics, Business Administration, Accounting or a related discipline; professional qualification preferred.</li><li>7+ years of experience in Global Markets Operations, Middle Office, Trade Support, Dealer Assist, Client Onboarding, Reference Data, Front Office support or related operational support functions.</li><li>Strong understanding of Global Markets products including FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets and structured products.</li><li>Good knowledge of trade lifecycle processes including client readiness, product activation, counterparty setup, trade booking support, enrichment, validation, affirmation, confirmation and settlement-readiness support.</li><li>Experience coordinating with Front Office, KYC, Credit, Compliance, GM Documentation, Reference Data, Technology, Operations, Product Control and regional teams.</li><li>Practical knowledge of systems and platforms such as Murex, Bloomberg, MarkitWire / matching platforms, reference-data tools, workflow trackers and dashboard tools.</li><li>Strong stakeholder management, prioritisation, communication, escalation, documentation and service-delivery skills.</li><li><p>Experience supporting process standardization, automation, UAT, operating-model change or service improvement.</p><br><p><strong>Preferred / Beneficial</strong></p><br></li><li>Professional qualification preferred.</li><li>Skills</li><li>Global Markets Trade Support</li><li>Dealer Assist operating model</li><li>Client activation and ready-to-trade processes</li><li>Product and counterparty activation</li><li>Static, SSI and reference data coordination</li><li>Market data readiness coordination</li><li>Trade booking support and allocations</li><li>Account and portfolio mapping support</li><li>Trade enrichment support</li><li>Same-Day Validation support inputs</li><li>Affirmation and confirmation monitoring support</li><li>Settlement-readiness dependencies</li><li>FX/MM, Rates, Derivatives and Commodities lifecycle</li><li>Murex, MarkitWire and Bloomberg knowledge</li><li>Queue management and SLA tracking</li><li>Handover discipline and request management</li><li>Process improvement and STP mindset</li><li>UAT, workflow automation and dashboard requirements</li><li>Cross-functional stakeholder management</li><li>Service performance reporting</li><li>Service excellence</li><li>Front Office partnership</li><li>Execution discipline</li><li>Attention to detail</li><li>Clear communication</li><li>Stakeholder management</li><li>Accountability and ownership</li><li>Prioritizations under pressure</li><li>Issue-resolution focus</li><li>Collaboration across function</li><li>Ability to manage multiple requests</li><li>Coaching and knowledge sharing</li><li>Ability to work across products, regions and teams.</li><li>All source links have been removed as requested.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
Location<br><br>New York City<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>All Cost Centers General & Administration People People<br><br>Compensation<br><br>$212K – $265K Offers Equity<br><br>We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.<br><br>Overview Application<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>About The Role<br><br>Headway is hiring a Director of Real Estate & Workplace to own the physical foundation of how we work — our offices in New York, San Francisco, and Seattle, and every decision about where we sit and what it feels like to be there. This person will own real estate strategy and transactions, our buildout program, in-house facilities management, and the entire employee office experience, reporting directly to our Chief People Officer.<br><br>This is not a maintenance role. Headway is scaling from ~900 to ~1,300 employees in 2026, and our footprint has to scale with it — which means negotiating leases, running buildouts, managing sub-tenants, and raising the bar on what our offices do for the people in them, all at once. You'll inherit an in-house facilities team spread across three offices, and you’ll partner closely with our exec team, Finance, Legal, IT, and People Operations to translate how Headway wants to work into the space we work in — and to hold the company accountable to what that space costs and what it returns.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K