Residential supervisor Jobs
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POSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.<br><br>Key Responsibilities<br><br>People Management<br><br> Leads by example and demonstrates the importance of treating every team member and guest with respect Reacts immediately to issues requiring attention during the shift Provides ongoing, specific direction to team members Encourages an exciting and fun work environment while motivating team members to meet goals Trains, orientates and monitors new team members Reports to Store Manager on team member performance (positive or negative) Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviors with team members Responds to guest in a friendly manner while maintaining an appropriate sense of urgency Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations Operations Management Complies with and enforces all Tim Hortons operating standards Ensures that all product and packaging is properly merchandised and stocked Responsible for shift cash procedures Maintains operational efficiency through use of the work schedule Supervises team members to ensure primary and secondary duties are completed Ensures all store policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) Keeps current on all new information (i.e., new product launched, promos and discount schemes) Assists the Store Manager in driving sales and transactions during their shift Completes all required shift documentation (e.g. records waste, mgr. walk thru, store checklist etc.) Escalates to immediate superior any issues and or problems Health & Safety Knows, understands and follows safe work practices and procedures Uses or wears personal protective equipment or clothing as required Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Store Manager or Area Manager Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Cashiering Supervises and ensures that technical equipment in the stores are in working condition. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Receives payment by cash, credit cards, vouchers or automatic debits whenever required Issues receipts, refunds, or change to the customers correctly whenever required Maintains clean & orderly checkout areas
Company Description<br><br>Sofitel Al Hamra Beach Resort<br><br>Job Description<br><br>We're looking for an experienced and motivated Housekeeping Supervisor to join our team in Ras Al-Khaimah, United Arab Emirates. In this key role, you will lead and inspire our dedicated housekeeping team while maintaining exceptional standards of cleanliness, presentation, and service excellence across all guest and operational areas. You'll play a vital role in upholding our organization's reputation for quality hospitality while fostering a positive, inclusive, and supportive environment where team members can thrive and perform at their best.<br><br>Conduct daily briefings and team meetings to communicate priorities, standards, and operational expectations in a clear and transparent manner Supervise and coordinate housekeeping operations across guest rooms, public areas, and all hotel facilities while ensuring compliance with organizational standards Inspect guest rooms and public areas regularly to maintain exceptional cleanliness, presentation, and quality standards Manage daily task allocation, team workflows, and roster requirements to support efficient and effective operations Monitor team performance, attendance, and conduct while providing constructive feedback, guidance, and support for continuous improvement and professional growth Support the onboarding, induction, and training of new team members, ensuring they understand expectations and procedures Ensure strict compliance with health, safety, fire, and emergency procedures, actively promoting a safe and secure workplace environment Identify and resolve operational challenges with a proactive, solutions-focused approach and decisive action Monitor stock levels, equipment, and supplies while supporting effective cost management and resource optimization Maintain professional grooming and hygiene standards, representing our organization's values and service expectations Build and nurture a collaborative team culture that encourages engagement, teamwork, accountability, and professional development Collaborate effectively with all hotel departments to deliver exceptional guest experiences and support overall organizational goals<br><br>Qualifications<br><br>**Required Skills and Competencies:**<br><br>Strong organizational and time management skills with the ability to prioritize multiple tasks effectively Excellent verbal and written communication skills with a professional and approachable manner Proven leadership and team management experience with the ability to motivate and develop staff Ability to work independently with minimal supervision while maintaining consistently high standards Detail-oriented mindset with a commitment to quality and excellence Problem-solving and decision-making abilities with a solutions-focused approach Customer-focused attitude with a commitment to delivering exceptional service Flexibility and adaptability to changing priorities and operational needs Physical capability to perform the duties of the role<br><br>Required Experience<br><br>Previous experience in a similar supervisory role within a hospitality environment Demonstrated experience in housekeeping operations management Proven track record of maintaining high cleanliness and presentation standards Experience working in a luxury hotel or high-end hospitality setting is highly desirable<br><br>Preferred Skills And Tools<br><br>Opera PMS (Property Management System) experience is highly desirable Knowledge of health, safety, fire, and emergency procedures Familiarity with cleaning standards, protocols, and best practices<br><br>Education And Certifications<br><br>High school diploma or equivalent; additional hospitality training or certifications are a plus
Company Description<br><br>Sofitel Al Hamra Beach Resort<br><br>Job Description<br><br>We're looking for an experienced and motivated Housekeeping Supervisor to join our team in Ras Al-Khaimah, United Arab Emirates. In this key role, you will lead and inspire our dedicated housekeeping team while maintaining exceptional standards of cleanliness, presentation, and service excellence across all guest and operational areas. You'll play a vital role in upholding our organization's reputation for quality hospitality while fostering a positive, inclusive, and supportive environment where team members can thrive and perform at their best.<br><br>Conduct daily briefings and team meetings to communicate priorities, standards, and operational expectations in a clear and transparent manner Supervise and coordinate housekeeping operations across guest rooms, public areas, and all hotel facilities while ensuring compliance with organizational standards Inspect guest rooms and public areas regularly to maintain exceptional cleanliness, presentation, and quality standards Manage daily task allocation, team workflows, and roster requirements to support efficient and effective operations Monitor team performance, attendance, and conduct while providing constructive feedback, guidance, and support for continuous improvement and professional growth Support the onboarding, induction, and training of new team members, ensuring they understand expectations and procedures Ensure strict compliance with health, safety, fire, and emergency procedures, actively promoting a safe and secure workplace environment Identify and resolve operational challenges with a proactive, solutions-focused approach and decisive action Monitor stock levels, equipment, and supplies while supporting effective cost management and resource optimization Maintain professional grooming and hygiene standards, representing our organization's values and service expectations Build and nurture a collaborative team culture that encourages engagement, teamwork, accountability, and professional development Collaborate effectively with all hotel departments to deliver exceptional guest experiences and support overall organizational goals<br><br>Qualifications<br><br>**Required Skills and Competencies:**<br><br>Strong organizational and time management skills with the ability to prioritize multiple tasks effectively Excellent verbal and written communication skills with a professional and approachable manner Proven leadership and team management experience with the ability to motivate and develop staff Ability to work independently with minimal supervision while maintaining consistently high standards Detail-oriented mindset with a commitment to quality and excellence Problem-solving and decision-making abilities with a solutions-focused approach Customer-focused attitude with a commitment to delivering exceptional service Flexibility and adaptability to changing priorities and operational needs Physical capability to perform the duties of the role<br><br>Required Experience<br><br>Previous experience in a similar supervisory role within a hospitality environment Demonstrated experience in housekeeping operations management Proven track record of maintaining high cleanliness and presentation standards Experience working in a luxury hotel or high-end hospitality setting is highly desirable<br><br>Preferred Skills And Tools<br><br>Opera PMS (Property Management System) experience is highly desirable Knowledge of health, safety, fire, and emergency procedures Familiarity with cleaning standards, protocols, and best practices<br><br>Education And Certifications<br><br>High school diploma or equivalent; additional hospitality training or certifications are a plus
What To Expect<br>As the Sales Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store Manager in your country, and responsible for flawless execution of your location hitting all targets.<br><br>You have shown an aptitude and bias towards developing and guiding people to excel in their jobs.<br><br>You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team.<br><br>You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country.<br><br>What You'll Do<br>Business Performance & Health<br>Partner with Store leadership to communicate and execute the vision, business needs, and strategies at your location Display a hands-on approach by consistently coaching, training and developing Tesla Advisors at your location Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market Analyze data and collaborate with Store leadership to track and manage progress Maintain operational overview and translate business needs to actions on the floor Constantly search for improvement. Demonstrate ability to seamlessly cover daily store management duties as needed<br><br><br>Customer Experience & Brand Management<br>Responsible for ensuring all employees provide a best in class customer experience for every customer Ensure all employees align with Tesla's Dress Code and Grooming Guidelines Partner with store leadership and operations team on any key events or demand generation activities as needed Manage customer escalations quickly and effectively Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem Ensure facility maintenance and showroom presentation adhere to the brand standard Control store expenses continually striving to reduce costs<br><br><br>Employee Engagement & Development<br>Observe, review and continuously provide feedback on employee performance Coach and mentor staff, introduce best practices and enable inclusion and team culture Provide robust feedback and input on the performance of Tesla Advisors in your market to your Store/Area Manager to ensure growth on the team Support, implement and provide follow-up for all training Assist with recruitment activities as needed Ensure all employees adhere to Tesla policies and procedures Escalate all people issues to store leadership in a timely and effective manner<br><br><br>What You'll Bring<br><br>Strong sales performance and understanding of the business and products. Track record of coaching and mentoring sales or operational roles In-depth knowledge of sales processes and ability to drive employees to exceed targets Strong organizational skills. Ability to influence stakeholders and peers. Excellent communication skills in English and Arabic. Passionate about Tesla’s mission. Valid GCC driver's license.<br><br><br>, Tesla
Job Summary The Testing & Commissioning Supervisor is responsible for planning, supervising, and executing the testing, programming, commissioning, troubleshooting, and handover of ABB KNX Lighting Control Systems. The role requires strong expertise in ETS6 software, ABB KNX products, system integration, field device commissioning, and coordination with project teams, consultants, and clients to ensure successful project delivery.<br>Key Responsibilities Testing & Commissioning Supervise and execute testing and commissioning activities for ABB KNX Lighting Control Systems. Configure, program, and commission KNX devices using ETS6 software. Verify system functionality against approved drawings, specifications, and sequence of operations. Conduct factory acceptance tests (FAT), site acceptance tests (SAT), and final commissioning activities. Perform point-to-point testing of sensors, switches, actuators, dimmers, gateways, and interfaces. Ensure all KNX devices are correctly addressed, programmed, and integrated within the network. Troubleshoot and resolve hardware, software, communication, and networking issues during commissioning. Verify lighting scenes, schedules, occupancy controls, daylight harvesting, and energy management functions. Fine-tune system performance based on client and consultant requirements. ABB KNX System Programming Develop, modify, and maintain ETS6 project databases. Configure ABB KNX products including: ABB KNX Actuators ABB KNX Sensors ABB DALI Gateways ABB Room Controllers ABB Touch Panels ABB Power Supplies ABB IP Routers and Interfaces Backup, document, and maintain all ETS6 project files. Coordinate software revisions and change management during project execution. Site Coordination Coordinate with project managers, engineers, subcontractors, and electrical contractors. Verify site readiness before commissioning activities. Ensure installation complies with ABB and KNX standards. Monitor commissioning schedules and report progress to project management. Attend site coordination meetings and technical discussions with clients and consultants. Documentation & Handover Prepare commissioning reports, test sheets, snag lists, and handover documentation. Update as-built drawings and commissioning records. Conduct client demonstrations and operator training. Support preparation of O&M manuals and project closeout documentation. Ensure all commissioning records are properly maintained and archived. Quality, Safety & Compliance Ensure compliance with project specifications, KNX standards, ABB guidelines, and company procedures. Maintain adherence to HSE requirements during commissioning activities. Identify risks and implement corrective actions to achieve smooth project delivery. Support quality inspections and consultant approvals. Technical Skills & Competencies Expert knowledge of ETS6 Programming Software. Strong understanding of KNX Protocol and Topology. Hands-on experience with ABB KNX Lighting Control Products. Ability to troubleshoot KNX communication and integration issues. Understanding of DALI, BACnet, Modbus, and IP-based integrations. Knowledge of lighting control sequences, occupancy control, dimming control, and energy-saving strategies. Ability to read electrical drawings, schematics, and network diagrams. Familiarity with BMS integration and third-party interfaces. Education & Experience Bachelor's Degree / Diploma in Electrical Engineering, Electronics Engineering, Automation, or related field. Minimum 5-8 years experience in Lighting Control System commissioning. Minimum 3 years hands-on experience with ABB KNX Systems and ETS6 Programming. KNX Partner Certification preferred. ABB Certified Training on KNX products preferred. UAE/GCC project experience is an advantage.
JOB PURPOSE The Renewal Supervisor is responsible for supervising and coordinating day-to-day renewal operations within a defined business segment or portfolio cluster, ensuring that Renewal Officers deliver timely, high-quality client engagement across the renewal lifecycle. The role bridges operational execution and strategic oversight, providing direct team management, quality assurance, and tactical problem-solving to drive client retention, renewals, and satisfaction while supporting the Renewal Manager in implementing broader process improvements and retention strategies.<br>CORE RESPONSIBILITIES1. Team Leadership & Performance Management Lead, coach, and develop the Renewal Officers team by setting performance expectations, monitoring KPIs, conducting regular performance discussions, and supporting goal setting, appraisals, and capability development. Foster a high-performance, client-centric, and accountability-driven culture focused on continuous improvement and service excellence.<br>2. Renewal Operations & Service Delivery Oversee the daily execution of renewal activities, ensuring adherence to renewal playbooks, SLAs, policies, and governance requirements. Monitor renewal pipelines, portfolio health, workload distribution, and operational performance to ensure service continuity and achievement of renewal targets.<br>3. Client Retention & Escalation Management Act as the primary escalation point for complex, high-value, or at-risk renewals, engaging directly with clients and internal stakeholders to resolve issues, protect revenue, and enhance client retention. Support the planning and execution of retention initiatives and targeted customer engagement activities.<br>4. Performance Analytics, Reporting & Data Management Monitor, analyze, and report on team performance, renewal conversion rates, churn, customer satisfaction, and operational metrics. Ensure accurate CRM record management, data integrity, reporting, and root cause analysis to support informed decision-making and continuous improvement.<br>5. Process Improvement, Quality Assurance & Compliance Drive continuous improvement by identifying operational inefficiencies, recommending enhancements, and supporting the implementation of process improvements. Ensure compliance with policies, procedures, quality standards, and regulatory requirements through regular quality reviews, coaching, and governance activities.<br>6. Training, Knowledge Management & Business Continuity Lead training and knowledge-sharing initiatives related to renewal processes, systems, tools, policies, and customer engagement practices. Maintain process documentation, SOPs, communication templates, and operational guides while supporting business continuity requirements and cross-functional backup coverage.<br>QUALIFICATIONS, EXPERIENCE, & SKILLS Bachelor's degree in business administration, Customer Service, or a related field. Team leadership or customer service certifications are an advantage. Minimum 5–7 years of relevant experience in customer lifecycle management, operations, or client services, with at least 2–3 years in a supervisory or team lead role. Proven experience managing and developing teams in a service-oriented or operations environment. Track record of driving team performance, managing complex client relationships, and delivering measurable business results. Strong analytical mindset with the ability to interpret performance metrics and drive data-informed decision-making. Excellent people management and communication skills, with demonstrated ability to coach and motivate diverse teams. Strong cross-functional collaboration and stakeholder management skills. Comfort with dynamic, fast-paced environments with shifting priorities and concurrent initiatives. High level of ownership, accountability, problem-solving orientation, and adaptability. Excellent communication and interpersonal skills in English (Arabic is a plus).
Location :- Abu Dhabi, UAE<br>Brief about company :- Petrochem Performance Chemicals (PPC) (Part of Mazrui International). PPC specializes in drilling fluids and associated equipment services. We increase customer asset value through the provision of cost effective, customized technical solutions in the drilling and completion fluids, solids control, filtration equipment, and waste management services. Our geographical territory covers the Middle East and Caspian with current operations in the UAE, Iraq, Kuwait, and Yemen. PPC is part of Mazrui International (Diversified holding group with businesses across different industries such as Oil & Gas, Oilfield Engineering Services, Manufacturing, Chemicals, Financial Investments, Real Estate, Construction, Trading, Distribution, Transportation, Logistics, Retail, Hospitality, Education etc.).<br>Websites :-https://ppc.ae/ (Petrochem Performance Chemicals)https://www.mazruiinternational.ae/ (Main Holding Group)<br>Designation :- Warehouse Supervisor<br>Job Objective :- Supervises and coordinates activities of workers engaged in receiving, transporting, stacking, order filling, shipping, and maintaining stock records in warehouse. Supervises materials delivery documents, labeling and casing or packing of materials or products<br>Key Responsibilities/Duties :- Under general direction, supervises shipment receipts, issuance, storage and protection of all material and equipment. Manages the Country’s warehouse facilities which involve planning and directing the shipment, receipt, storage and issuance of materials and equipment. Establishes and maintains warehousing and distribution standards and procedures for the warehouse facilities. Supervises and coordinates data entry of receipt. Ensures that all materials are stored in a safe and orderly manner and in compliance with QHSE standards. Develops and maintains performance measures, working schedules, duties, and evaluations for warehouse staff. Provides training to warehouse staff in the areas of warehousing, material handling equipment, safety and the handling and use of hazardous materials. Manages and coordinates the pick-up, storage and delivery service. Conducts periodic physical inventory of stocked items. May perform all duties of warehouse staff. Performs related duties and responsibilities as required. Maintain the quality, environmental and QHSE system. Ensure that PPC policies are understood, implemented and maintained. Accept the legal and moral obligations to ensure, as far as reasonably practicable, a safe and healthy working environment. <br>Functional Competency :- Flow up logistics requirements and purchasing planning concerning products and equipment’s. Exchange excess stock with other countries. Monitor regional stock for intercompany stock transfers. Warehouse Management Supervision and mentoring Safety & health leadership/compliance<br>Ability & Skills :- Concentrate on detailed work easily. Persistence to plug steadily at routine work. Ability to organize various types of people. Steady in following an established work pattern. Must work directly under supervision. Must be able to handle interruptions and changes. Ability innovates storage handling and housekeeping<br>Experience :- Min 4 years of experience in warehouse supervisor /manager position Develop, implement and maintain a computerized inventory control system. Additionally, the incumbent establishes warehousing and distribution standards and procedures, develops storage space utilization plans and conducts periodic inventories of the surplus materials and equipment. Supervise the Country’s warehouse facilities which involve planning and directing the shipment, receipt, storage and issuance of materials and equipment delivery planning according to Op’s planning.<br>Academic Qualifications :- High School or Diploma or Bachelor<br>If this sounds like you, please apply to this job with your updated CV.
Job Summary The Operations Supervisor is responsible for managing day-to-day contact center operations, ensuring the achievement of service, quality, and productivity targets. The role focuses heavily on team performance management, coaching, and real-time operational support, while ensuring compliance with organizational policies, client requirements, and performance standards.<br><br>Key Responsibilities:<br><br>1. Team Management & Coaching:Allocate approximately 80% of time to team monitoring, coaching, and development. Lead, motivate, and manage a team of agents to meet and exceed performance, quality, and customer satisfaction targets. Conduct regular performance reviews and one-on-one coaching sessions to improve individual and team outcomes. Create and implement development plans to enhance agent skills and performance. Foster a positive and high-performance team culture through engagement and recognition.<br><br>2. Performance & KPI Management:Ensure achievement of team-level and process-level KPIs, including:Service Level Quality Score. First Call Resolution (FCR) Average Handling Time (AHT) Customer Satisfaction (CSAT) Monitor real-time and historical performance data to identify gaps and drive improvements. Work closely with Points of Contact (POCs) to develop and execute action plans for underperforming KPIs. Drive continuous improvement initiatives to enhance team productivity and operational efficiency.<br>3. Quality Assurance & Monitoring:Perform regular interaction monitoring (calls, chats, emails) to ensure compliance with client and company standards. Provide structured feedback, coaching, and on-the-job training based on monitoring results. Ensure agents consistently meet minimum quality and compliance requirements. Partner with QA teams to maintain calibration and scoring consistency.<br><br>4. Real-Time Support & Escalation Handling:Provide real-time floor support to agents during customer interactions Handle and resolve escalated customer complaints, especially irate or dissatisfied customers, in a professional manner Support agents in handling complex queries and difficult scenarios Ensure prompt escalation and resolution of operational issues impacting service delivery.<br><br>5. Operational Excellence & Service Delivery Manage daily operations following TOPS (Teleperformance Operational Processes & Standards) or relevant operational frameworks. Ensure consistent delivery of required service levels while maximizing team productivity. Balance operational efficiency with customer experience and financial targets. Identify operational improvements and implement best practices across the team.<br>6. Compliance & Policy Adherence Ensure adherence to all company policies and procedures (Security, HR, Operations, Compliance) Monitor and enforce compliance within the team and report any violations immediately Maintain a strong understanding of client requirements and regulatory standards.<br><br>7. Cross-Functional Collaboration Collaborate closely with:Workforce Management (WFM) for scheduling and staffing optimization Quality Assurance (QA) for performance calibration Training teams for skill development initiatives HR/Payroll teams for employee-related matters Support broader operational goals through effective communication and teamwork.<br><br>Key Skills & Competencies:Leadership & Coaching: Ability to develop and manage high-performing teams Performance Management: Strong understanding of contact center KPIsCommunication Skills: Clear, professional communication across all levels Problem-Solving: Ability to handle escalations and operational challenges efficiently Analytical Thinking: Ability to interpret performance data and drive improvements Customer Focus: Strong commitment to delivering excellent customer experience Attention to Detail: Ensures accuracy in performance tracking and compliance<br><br>Qualifications & Experience:Bachelor’s degree or equivalent experience2–5 years of experience in a contact center or BPO environment Prior experience in a team leader or supervisory role. Strong knowledge of contact center tools and performance metrics<br>Success Measures:Achievement of KPIs at team and process level Improvement in agent performance and engagement High quality scores and customer satisfaction levels. Effective handling of escalations and operational challenges Strong compliance with policies and procedures
Shopify Ecommerce & Inventory Supervisor<br>Location: Al Quoz, Dubai, UAE (On-site) - Near Onpassive Metro Station, 10 minutes walk from the metrostation to the office.<br>Working : Six days a week<br>Company: Butcher Shop.ae (This company is part of Aramtec General Trading LLC)<br>About UsButcher Shop.ae is one of the UAE’s leading online premium butcheries that belongs to Aramtec foodservice, one of the oldest foodservice companies in the UAE. Butcgershop.ae is Aramtec’s B2C platform, offering restaurant-quality meat directly to consumers. We specialise in premium Australian, USDA and Wagyu beef, lamb, poultry, seafood, and ready-to-cook meals, delivered across the UAE. We’re looking for an experienced Shopify Ecommerce & Inventory Supervisor who thrives in a fast-paced environment and takes ownership of our online store. This role is ideal for someone who understands both ecommerce and inventory management, ensuring products are always accurate, in stock and optimised for sales.<br>Key Responsibilities<br>Shopify Website Management Manage the day-to-day operation of the Shopify website Upload and maintain products, collections and categories Optimise product pages for conversion and SEOCreate landing pages and merchandising campaigns Manage navigation, menus and customer journey Monitor website performance and recommend improvements Test new features, apps and integrations Ensure pricing, promotions and discounts are accurate<br>Inventory & Stock Management Maintain accurate inventory across all product categories Monitor stock levels and availability Coordinate with purchasing and warehouse teams Forecast stock requirements based on sales trends Prevent overselling and minimise out-of-stock products Maintain inventory accuracy within Shopify Investigate and resolve stock discrepancies<br>Ecommerce Performance Monitor website KPIs including:Conversion Rate Average Order Value Cart Abandonment Revenue Best Selling Products Analyse customer purchasing behaviour Produce weekly and monthly performance reports Recommend improvements to increase online sales<br>Customer Experience Ensure product information is complete and accurate Improve search functionality and product filtering Monitor website issues and resolve quickly Optimise the online shopping experience from homepage to checkout<br>Requirements<br>Essential Minimum 3 years’ experience managing a Shopify ecommerce website Currently based in the UAEExperience managing inventory within Shopify or another ecommerce platform Strong understanding of ecommerce operations Excellent organisational skills High attention to detail Advanced Excel / Google Sheets skills Experience with Shopify Apps Strong analytical mindset Excellent English communication skills<br>Highly Desirable Experience within food, FMCG, grocery or fresh food ecommerce Knowledge of inventory forecasting Experience with barcode and warehouse systems Shopify Plus experience Basic HTML/CSS knowledge SEO experience Experience using Google Analytics (GA4) Experience with Klaviyo Experience with Meta Commerce Manager Experience using AI tools to improve productivity<br>What Success Looks Like<br>Within your first six months you will have:Improved inventory accuracy across the website Reduced out-of-stock products Improved conversion rate Increased Average Order Value Optimised collections and merchandising Implemented new website improvements Built accurate inventory reporting Improved the overall customer shopping experience<br>The Ideal Candidate<br>We’re looking for someone who:Thinks like an ecommerce business owner Is highly organised and proactive Enjoys solving problems Works well with multiple departments Loves data and continuous improvement Takes ownership and accountability Has a passion for delivering exceptional online customer experiences Can fit into a young and dynamic team<br>Why Join Us? Be part of one of the UAE’s fastest-growing premium online butcheries Work with one of the region’s leading foodservice companies Opportunity to make a real impact on the growth of the business Collaborative and supportive team environment Competitive salary based on experience<br>Experience:Shopify: 2 years (Required)
Shopify Ecommerce & Inventory Supervisor<br>Location: Al Quoz, Dubai, UAE (On-site) - Near Onpassive Metro Station, 10 minutes walk from the metrostation to the office.<br>Working : Six days a week<br>Company: Butcher Shop.ae (This company is part of Aramtec General Trading LLC)<br>About UsButcher Shop.ae is one of the UAE’s leading online premium butcheries that belongs to Aramtec foodservice, one of the oldest foodservice companies in the UAE. Butcgershop.ae is Aramtec’s B2C platform, offering restaurant-quality meat directly to consumers. We specialise in premium Australian, USDA and Wagyu beef, lamb, poultry, seafood, and ready-to-cook meals, delivered across the UAE. We’re looking for an experienced Shopify Ecommerce & Inventory Supervisor who thrives in a fast-paced environment and takes ownership of our online store. This role is ideal for someone who understands both ecommerce and inventory management, ensuring products are always accurate, in stock and optimised for sales.<br>Key Responsibilities<br>Shopify Website Management Manage the day-to-day operation of the Shopify website Upload and maintain products, collections and categories Optimise product pages for conversion and SEOCreate landing pages and merchandising campaigns Manage navigation, menus and customer journey Monitor website performance and recommend improvements Test new features, apps and integrations Ensure pricing, promotions and discounts are accurate<br>Inventory & Stock Management Maintain accurate inventory across all product categories Monitor stock levels and availability Coordinate with purchasing and warehouse teams Forecast stock requirements based on sales trends Prevent overselling and minimise out-of-stock products Maintain inventory accuracy within Shopify Investigate and resolve stock discrepancies<br>Ecommerce Performance Monitor website KPIs including:Conversion Rate Average Order Value Cart Abandonment Revenue Best Selling Products Analyse customer purchasing behaviour Produce weekly and monthly performance reports Recommend improvements to increase online sales<br>Customer Experience Ensure product information is complete and accurate Improve search functionality and product filtering Monitor website issues and resolve quickly Optimise the online shopping experience from homepage to checkout<br>Requirements<br>Essential Minimum 3 years’ experience managing a Shopify ecommerce website Currently based in the UAEExperience managing inventory within Shopify or another ecommerce platform Strong understanding of ecommerce operations Excellent organisational skills High attention to detail Advanced Excel / Google Sheets skills Experience with Shopify Apps Strong analytical mindset Excellent English communication skills<br>Highly Desirable Experience within food, FMCG, grocery or fresh food ecommerce Knowledge of inventory forecasting Experience with barcode and warehouse systems Shopify Plus experience Basic HTML/CSS knowledge SEO experience Experience using Google Analytics (GA4) Experience with Klaviyo Experience with Meta Commerce Manager Experience using AI tools to improve productivity<br>What Success Looks Like<br>Within your first six months you will have:Improved inventory accuracy across the website Reduced out-of-stock products Improved conversion rate Increased Average Order Value Optimised collections and merchandising Implemented new website improvements Built accurate inventory reporting Improved the overall customer shopping experience<br>The Ideal Candidate<br>We’re looking for someone who:Thinks like an ecommerce business owner Is highly organised and proactive Enjoys solving problems Works well with multiple departments Loves data and continuous improvement Takes ownership and accountability Has a passion for delivering exceptional online customer experiences Can fit into a young and dynamic team<br>Why Join Us? Be part of one of the UAE’s fastest-growing premium online butcheries Work with one of the region’s leading foodservice companies Opportunity to make a real impact on the growth of the business Collaborative and supportive team environment Competitive salary based on experience<br>Experience:Shopify: 2 years (Required)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong></p><p>We are seeking an experienced and highly motivated Instrumentation & Control (I&C) Supervisor to support maintenance and outage activities within a Nuclear Power Plant environment. The successful candidate will provide technical leadership, supervision, and coordination of I&C maintenance activities, ensuring compliance with nuclear safety standards, quality requirements, and operational procedures.<br></p><p>This role requires strong expertise in instrumentation systems, control valves, troubleshooting, preventive and corrective maintenance, and outage execution while maintaining the highest standards of nuclear, industrial, and environmental safety.<br></p><p><strong>Key Responsibilities</strong></p><p><br><strong>Technical & Operational Leadership</strong></p><ul><li><p>Supervise and coordinate Instrumentation & Control maintenance activities during planned outages and operational maintenance programs.</p></li><li><p>Lead execution of assigned maintenance scopes to improve equipment reliability, plant performance, and regulatory compliance.</p></li><li><p>Provide technical guidance during troubleshooting, fault diagnosis, equipment failures, and abnormal operating conditions.</p></li><li><p>Support engineering evaluations, operability assessments, and temporary modification activities.</p></li><li><p>Ensure maintenance activities are completed safely, efficiently, and within approved schedules.</p></li><li><p>Assist in planning major maintenance windows and outage activities.</p></li><li><p>Optimize manpower utilization, work sequencing, and resource allocation.</p></li><li><p>Review maintenance procedures and ensure compliance with plant standards and work instructions.<br></p></li></ul><p><strong>Instrumentation & Control Maintenance</strong></p><ul><li><p>Supervise inspection, testing, calibration, overhaul, and maintenance of I&C equipment and systems.</p></li><li><p>Manage corrective and preventive maintenance activities on instrumentation systems.</p></li><li><p>Oversee replacement and maintenance of:</p><ul><li><p>Switches</p></li><li><p>Solenoids</p></li><li><p>Manifolds</p></li><li><p>Positioners</p></li><li><p>Sensors</p></li><li><p>Indicators</p></li><li><p>Control Valve Components</p></li></ul></li><li><p>Support control valve diagnostics, tuning, adjustments, and performance testing.</p></li><li><p>Ensure proper documentation and closure of maintenance activities.<br></p></li></ul><p><strong>Safety, Quality & Compliance</strong></p><ul><li><p>Conduct toolbox talks, pre-job briefings, and safety meetings.</p></li><li><p>Ensure strict adherence to nuclear safety, industrial safety, radiation protection, and environmental requirements.</p></li><li><p>Enforce compliance with quality assurance procedures and maintenance standards.</p></li><li><p>Participate in safety observations, audits, and continuous improvement initiatives.</p></li><li><p>Promote a strong safety culture and operational excellence mindset across the team.<br></p></li></ul><p><strong>Team Leadership & Reporting</strong></p><ul><li><p>Supervise and mentor technicians and maintenance personnel.</p></li><li><p>Provide technical coaching and performance feedback to team members.</p></li><li><p>Manage first-line performance, discipline, and workforce coordination issues.</p></li><li><p>Prepare work progress reports and communicate status updates to management.</p></li><li><p>Support workforce training and qualification programs.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><p><br><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Instrumentation & Control Engineering, Electronics Engineering, Electrical Engineering, or a related discipline.</p><p><br></p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 2 years of experience in a Nuclear Power Plant outage environment.</p></li><li><p>Minimum 1 year of supervisory experience leading maintenance teams.</p></li><li><p>Proven experience in primary and secondary side I&C maintenance activities.</p></li><li><p>Experience within nuclear, power generation, or other highly regulated industrial environments is preferred.<br></p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Strong knowledge of instrumentation systems, control systems, and plant maintenance practices.</p></li><li><p>Experience in troubleshooting and diagnostics of I&C equipment.</p></li><li><p>Familiarity with control valve maintenance, testing, and calibration.</p></li><li><p>Understanding of international maintenance and nuclear industry standards.</p></li><li><p>Knowledge of plant safety procedures, work permits, and outage management processes.</p></li><li><p>Experience using SAP, Primavera, or similar maintenance management systems.</p></li><li><p>Ability to interpret technical drawings, procedures, and engineering documentation.</p></li><li><p>Knowledge of valve operations and heavy lifting activities is advantageous.<br></p></li></ul><p><strong>Certifications & Training</strong></p><ul><li><p>Nuclear industry safety training preferred.</p></li><li><p>Permit Holder certification or equivalent is an advantage.</p></li><li><p>Confined Space Entry and Radiation Safety certifications are desirable.<br></p></li></ul><p><strong>Core Competencies</strong></p><ul><li><p>Leadership & Team Management</p></li><li><p>Planning & Organizing</p></li><li><p>Problem Solving & Decision Making</p></li><li><p>Time Management</p></li><li><p>Communication & Interpersonal Skills</p></li><li><p>Resource Management</p></li><li><p>Quality Focus</p></li><li><p>Safety Leadership</p></li><li><p>Continuous Improvement Mindset</p></li><li><p>Ability to perform effectively in high-pressure outage and shutdown environments<br></p></li></ul><p><strong>Employment Type</strong></p><p>Full-Time / Project-Based (Nuclear Outage Assignment)<br></p><p><strong>Industry</strong></p><p>Nuclear Energy / Power Generation / Engineering Services<br></p><p><strong>Location</strong></p><p>United Arab Emirates<br></p><p>Candidates with prior Nuclear Power Plant experience will be given preference.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Job<br>The Supervisor – Operations & Customer Service (Sea Export) is responsible for overseeing and managing the daily operations and customer service activities within the Sea Export department. The role involves preparing and reviewing freight quotations, converting business leads into confirmed bookings, maintaining strong client relationships, and supervising a small team to ensure operational efficiency and timely service delivery. The position also focuses on developing long-term customer relationships, providing technical shipping solutions, and preparing performance reports for management.<br> <br>An Ideal Candidate<br>The ideal candidate is a proactive and customer-focused professional with a strong background in sea export operations and pricing. The candidate should possess strong communication, analytical, and problem-solving skills and be capable of managing multiple client requirements efficiently. A flexible and service-oriented approach, along with the ability to work extended hours when needed, is essential for success in this role.<br> <br>About Cargo Line<br>At Cargo Line, we are the preferred freight-logistics partner for clients, many of whom are globally recognized and publicly listed companies. While we are deeply committed to delivering value to our clients, we place equal importance on supporting our people. Employee happiness and professional growth are core indicators of our success. When you join Cargo Line, you become part of a high-impact team that operates at the intersection of speed, precision, reliability, and meaningful career development.<br> <br>What You'll Be Expected to Do</p><p>1. Pricing & Quotation Management<br>• Prepare and issue accurate freight quotations for sea export shipments based on customer inquiries.<br>• Coordinate with shipping lines, co-loaders, and overseas agents to obtain competitive rates.<br>• Ensure pricing aligns with company margin targets and operational feasibility.<br>• Follow up on quotations to maximize conversion of leads into confirmed shipments.<br> <br>2. Customer Relationship Management<br>• Proactively communicate with existing and potential customers to build and maintain strong business relationships.<br>• Understand customer requirements thoroughly and offer tailored shipping solutions.<br>• Promote value-added services to enhance profitability and customer satisfaction.<br>• Ensure high levels of responsiveness and service quality at all times.<br> <br>3. Operations Execution<br>• Work closely with the operations and documentation teams to ensure smooth execution of confirmed shipments.<br>• Communicate shipment details, rate agreements, and customer instructions clearly to all internal stakeholders.<br>• Monitor shipment progress and provide proactive status updates to clients.<br> <br>4. Technical & Industry Knowledge<br>• Demonstrate sound knowledge of INCOTERMS, HS Codes, export documentation, and shipping line procedures.<br>• Stay updated on market rates, carrier relations, and export regulations.<br>• Support the team with technical expertise and ensure compliance with industry standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You'll Need to Possess<br>• Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or a related field.<br>• Minimum 5 years of experience in sea export pricing and customer service within the shipping or freight forwarding industry.<br>• Strong understanding of international trade practices and carrier rate structures.<br>• Excellent communication, negotiation, and problem-solving skills.<br>• Analytical and detail-oriented with strong Excel and reporting abilities.<br>• Customer-focused with a commitment to service excellence.<br>• Proficient in MS Office, ERP/CRM systems, and freight pricing tools.<br>• Flexible to work extended hours as required to meet client demands.<br> <br>What We Offer<br>• Competitive compensation & benefits package.<br>• Opportunities for professional development and growth.<br>• A dynamic and supportive work environment.<br>• The chance to be part of a respected freight-forwarding brand that is scaling globally.</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.<br>Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><strong>Project Position: Senior Supervisor - Commissioning-Process</strong></span></p><br><p><span><span><strong><u>Primary Duties</u></strong></span></span></p><br><p><span><span>Ensures that all commissioning activities are completed in a safe, efficient and cost effective manner.</span></span></p><br><p><span><span>Provides day to day support to Commissioning Engineer/Commissioning Coordinator.</span></span></p><br><p><span><span>Setting up technical teams and monitoring progress to schedule.</span></span></p><br><p><span><span>Confirms/arranges suitable PPE is available to all personnel under him.</span></span></p><br><p><span><span>Arranges PTW, Tool Box talks are completed in line with HSE requirements prior work start.</span></span></p><br><p><span><span>Be continually present on the field to guarantee the quality and progress of the work.</span></span></p><br><p><span><span>Ability to lead a team of technicians/operators/ sub-contractor and safely execute the work.</span></span></p><br><p><span><span>Analyse team performance against schedule and report/advise any changes required to maintain progress to line management.</span></span></p><br><p><span><span>Monitor availability of personnel to complete planned workloads.</span></span></p><br><p><span><span>Liaise with other disciplines to ensure work fronts are available as required.</span></span></p><br><p><span><span>Ensure transport is available for site teams.</span></span></p><br><p><span><span>Look at initiatives to improve the work within pre-commissioning and commissioning.</span></span></p><br><p><span><span>Prepare all testing dossiers along with proper document to safely execute the work (Drawings, procedures, etc…)</span></span></p><br><p><span><span>Keep technically updated through the study of related technical literature including procedures and guidelines.</span></span></p><br><p><span><span>Ensure correct tool packages are available along with detailed comprehensive commissioning procedures for individual jobs.</span></span></p><br><p><span><span>Review spares, spare usage against plan.</span></span></p><br><p><span><span>Investigate causes of defective operation of systems and equipment including interfaces to other systems and suggest modifications to equipment or operational conditions.</span></span></p><br><p><span><span>Ensure that commissioning procedures are adhered to and complete all necessary documentation to facilitate work and up-date records.</span></span></p><br><p><span><span>Ensure full compliance to company Fire & safety & Environment procedures/standards in all executed work-tasks and actively contributes to sections HSE.</span></span></p><br><p><span><span>Identify potential HSSE risks (related to commissioning) and take appropriate steps to mitigate it.</span></span></p><br><p><span><span>Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place, SIMOPS carefully assessed and controlled.</span></span></p><br><p><span><span>Give inputs to concern so as to ensure minimum standby time for vendor representative and avoid their revisits.</span></span></p><br><p><span><span>Accurate interpretation and understanding of P&IDs, process flow diagrams, circuit diagrams and control narratives; no rework or time lost due to incorrect interpretation.</span></span></p><br><p><span><span>Review spares part usage against plan</span></span></p><br><p><span><span>Perform any other related duties and responsibilities as and when directed by Supervisor.</span></span></p><br><p><span><b><span><strong><u>Process:</u></strong></span></b></span></p><br><span><span>Ability to assist in performing various activities related to pre-commissioning, commissioning and start-up of process systems such as chemical cleaning, leak testing, catalyst loading, steam </span><span>blowing, package unit start-up and operation, inerting, plant start-up operation & stabilization.</span></span><span><span>Ability to inspect all systems for operational readiness.</span></span><p><span><span>Ensure LOTO is implemented for both Electrical and Mechanical components as required for the safe Commissioning and Start-Up of systems/plants</span></span></p><br><span><span>Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place. SIMOPS are carefully assessed and controlled.</span></span><span><span>Able to assist in preparation of plans and specific method statements including P&ID mark ups for activities related to pre-commissioning, commissioning and start-up of process systems.</span></span><p><span><span>Ability to startup and operate plants and guide operators during work execution.</span></span></p><br><p><span><span>Ability to ensure stable plant/unit operations and monitor flow, level, temperature, pressure, etc. to ensure that plant/unit operates normally without trips/shutdown.</span></span></p><br><p><span><span>Ability to assist in DCS operations such as alarm trips, logic, interlocks, permissive, overrides etc.</span></span></p><br><p><span><span>Take part of plant start-up and operations.</span></span></p><br>
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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Supervisor, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Job Overview<br><br>The Last Mile Operations Supervisor oversees and drives the full last mile delivery operation in Dubai, leading a team of Last Mile Team Leads and their respective courier/driver teams. This is a step-up leadership role responsible not only for day-to-day delivery performance but for building the operating model, accountability structures, and continuous improvement culture that enables the team to consistently deliver on SLAs, customer experience, and cost targets.<br><br>Key Responsibilities<br><br>Operations Leadership<br><br>Oversee end-to-end last mile delivery operations across all active delivery zones in Dubai. Manage and develop Last Mile Team Leads, setting clear performance expectations and providing regular coaching and feedback. Build and maintain operating routines; daily briefings, shift handovers, performance reviews that keep the team aligned and accountable. Ensure compliance with safety regulations, company policies, and delivery standards across all teams.<br><br> Route Planning & Capacity<br><br>Oversee route optimization across all courier/driver teams, ensuring timely and cost-effective distribution while minimizing delays. Plan capacity and resource allocation in line with order volume, peak periods, and operational targets.<br><br> Performance & Data<br><br>Own the last mile KPI dashboard on-time delivery rate, SLA adherence, cost per delivery, failed delivery rate, and customer satisfaction. Analyze delivery metrics, identify trends and root causes, and drive structured improvement plans. Generate weekly and monthly performance reports for leadership<br><br>Issue Resolution & Escalation<br><br>Act as the senior escalation point for complex or recurring delivery issues, including delays, damages, and customer complaints, ensuring timely resolution. Work with Customer Service teams to ensure prompt resolution of delivery-related inquiries and concerns. Identify systemic issues and lead cross-functional efforts to fix root causes permanently, not just reactively.<br><br> Coordination & Cross-functional Collaboration<br><br>Collaborate with drivers/couriers, warehouse staff, and customer service teams to ensure smooth operations and timely deliveries. Serve as the operational point of contact for last mile carrier and courier partners. Support new initiatives, tools, or process changes impacting last mile delivery.<br><br> Documentation & Compliance<br><br>Maintain accurate records of deliveries, including schedules, routes, incidents, and customer feedback. Ensure all team members adhere to documentation standards and company policies. Ensure compliance with safety regulations and company policies during the delivery process.<br><br>Your skills would include:<br><br>Proven experience in last mile logistics, transportation, or supply chain operations, preferably in an e- commerce or high-volume delivery environment. Prior experience managing Team Leads or supervisory-level staff, with a track record of developing people and holding teams accountable. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in logistics software, route planning tools, and Microsoft Excel. Ability to work under pressure and adapt to changing priorities.<br><br>Physical Requirements:<br><br>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br><br>We are keen to work with talent that:<br><br>Has an entrepreneurial spirit and craves a high-growth, fast-paced innovative environment seeking to disrupt the ecosystem positively. Prioritizes team culture and people management above all else, recognizing the value of establishing an effective organisation and internal process to drive business results. Is a positive team-player who thrives on challenges, the opportunity to problem solve, build/create and has the mindset that no job is too small. Is analytical and data driven.<br><br>This is your chance to be a part of the No.1 E-commerce organization for Baby, Mother and Child products across the GCC and be a part of a dynamic team working towards taking the organization to its next quantum leap. We need brains, ambition, grit and passion to continue helping Mumz everywhere and to help make their lives easier.
Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.<br>We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.<br>The world is re-thinking its energy supply and energy security needs, planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.<br>This is an exciting time to join us on this journey.<br>Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?<br>Job Title: Senior Supervisor - Commissioning (Process)<br>Scope of Responsibilities<br>Ensures that all commissioning activities are completed in a safe, efficient and cost effective manner. Provides day to day support to Commissioning Engineer/Commissioning Coordinator. Setting up technical teams and monitoring progress to schedule. Confirms/arranges suitable PPE is available to all personnel under him. Arranges PTW, Tool Box talks are completed in line with HSE requirements prior work start. Be continually present on the field to guarantee the quality and progress of the work. Ability to lead a team of technicians/operators/ sub-contractor and safely execute the work. Analyse team performance against schedule and report/advise any changes required to maintain progress to line management. Monitor availability of personnel to complete planned workloads. Liaise with other disciplines to ensure work fronts are available as required. Ensure transport is available for site teams. Look at initiatives to improve the work within pre-commissioning and commissioning. Prepare all testing dossiers along with proper document to safely execute the work (Drawings, procedures, etc…) Keep technically updated through the study of related technical literature including procedures and guidelines. Ensure correct tool packages are available along with detailed comprehensive commissioning procedures for individual jobs. Review spares, spare usage against plan. Investigate causes of defective operation of systems and equipment including interfaces to other systems and suggest modifications to equipment or operational conditions. Ensure that commissioning procedures are adhered to and complete all necessary documentation to facilitate work and up-date records. Ensure full compliance to company Fire & safety & Environment procedures/standards in all executed work-tasks and actively contributes to sections HSE. Identify potential HSSE risks (related to commissioning) and take appropriate steps to mitigate it. Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place, SIMOPS carefully assessed and controlled. Give inputs to concern so as to ensure minimum standby time for vendor representative and avoid their revisits.<br>Accurate interpretation and understanding of P&IDs, process flow diagrams, circuit diagrams and control narratives; no rework or time lost due to incorrect interpretation. Review spares part usage against plan Perform any other related duties and responsibilities as and when directed by Supervisor.<br>Process:<br>Ability to assist in performing various activities related to pre-commissioning, commissioning and start-up of process systems such as chemical cleaning, leak testing, catalyst loading, steam blowing, package unit start-up and operation, inerting, plant start-up operation & stabilization. Ability to inspect all systems for operational readiness. Ensure LOTO is implemented for both Electrical and Mechanical components as required for the safe Commissioning and Start-Up of systems/plants Ensure commissioning area is controlled, all energized systems clearly marked and barricaded off. Access control in place. SIMOPS are carefully assessed and controlled. Able to assist in preparation of plans and specific method statements including P&ID mark ups for activities related to pre-commissioning, commissioning and start-up of process systems. Ability to startup and operate plants and guide operators during work execution. Ability to ensure stable plant/unit operations and monitor flow, level, temperature, pressure, etc. to ensure that plant/unit operates normally without trips/shutdown. Ability to assist in DCS operations such as alarm trips, logic, interlocks, permissive, overrides etc. Take part of plant start-up and operations.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Supervisor based in United Arab Emirates.<br><br>This is a remote operations leadership role focused on scaling and maintaining a high-performing distributed workforce. You will work closely with the Operations Manager to translate broader objectives into effective day-to-day execution. Your focus will include workforce planning, attendance, quality assurance, coaching, onboarding, and operational administration. You will help grow the operation toward a target of 100 active agents while maintaining consistent performance and reliability. The role suits a hands-on operational leader who is comfortable managing people, monitoring performance, and addressing issues quickly. Strong organization, accountability, and attention to detail will be essential to keeping the operation running smoothly as it expands.<br><br>Accountabilities<br><br>Work closely with the Operations Manager to execute daily operational priorities and ensure activities remain aligned with broader business objectives. Manage and maintain an accurate roster of active agents, applying established policies to identify inactive agents and coordinate timely replacements. Monitor agent attendance and schedules to ensure team members consistently complete their required 8-hour daily shifts. Conduct daily test calls and quality checks to verify that agents meet established quality standards and operational expectations. Provide timely, constructive coaching and follow-up when quality issues, complaints, or performance concerns arise. Support workforce growth and capacity planning with the objective of building and maintaining a team of up to 100 active agents. Manage onboarding and compliance activities by reviewing required documentation, communicating status updates, and maintaining organized records. Calculate, prepare, and submit the operation’s monthly minutes-based invoice accurately and on time. Track operational performance, identify gaps, and take appropriate corrective action to maintain productivity, quality, and workforce stability.<br><br>Requirements<br><br>Demonstrated experience in operations, workforce management, team supervision, customer support, or a related operational environment. Strong ability to manage distributed or remote teams while maintaining accountability for attendance, productivity, and quality. Experience monitoring performance against defined standards and providing constructive coaching when issues arise. Strong organizational skills with the ability to maintain accurate rosters, schedules, documentation, and operational records. Comfortable working with spreadsheets, databases, operational tracking systems, and basic financial or invoicing information. Strong attention to detail and the ability to identify discrepancies, follow established procedures, and maintain accurate records. Effective written and verbal communication skills, with the ability to communicate clearly with agents, managers, and clients. Proactive and hands-on approach to problem-solving, with the ability to respond quickly to operational issues. Ability to work independently in a remote environment while collaborating closely with operational leadership. Results-oriented mindset with a strong focus on team growth, quality, attendance, and consistent execution.<br><br>Benefits<br><br>Base salary: $200 per month. Performance-based bonus: 1% of the operation’s total gross monthly invoice. Bonus eligibility: The performance bonus becomes available once more than 20 active agents are maintained while completing their required 8-hour shifts. Growth-based earning potential: Compensation increases as the size and gross invoice value of the operation grows. Target earning example: At 100 active agents, the minimum gross monthly invoice is approximately $84,400, generating a minimum $844 performance bonus. Expected minimum monthly compensation at 100 active agents: $1,044, consisting of the $200 base salary plus the $844 minimum performance bonus. Remote work: Operate and manage the workforce remotely. Leadership opportunity: Take ownership of workforce growth, operational performance, quality, and team development.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Stewarding Supervisor, you’re not just supervising daily back of house operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise stewarding operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas Lead stewarding team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Oversee inventory and ordering: Monitor stock levels of crockery, cutlery, glassware, and supplies, and place orders to meet business needs for events and daily operations Control stock and costs: Perform regular stock takes, identify loss patterns, and enforce measures to minimize waste while maintaining par levels Oversee purchasing and invoicing: Raise purchase orders, reconcile invoices, and coordinate with suppliers to ensure quality products within budget Support cross-department collaboration: Work closely with Finance, Events, and other teams to support seamless operations and maintain strong working relationships Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing Participate in inspections: In Dubai municipality food safety and health & safety inspections. HACCP: Ensure certification, re-certification and surveillance audits. Food Safety Spot Check: Able to conduct daily routine food safety, health and safety, sustainability and QA related inspections and spot checks.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Job Description<br><br>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br>About The Position<br><br>Wynn Al Marjan Island is currently seeking a Supervisor – Call Center Operations to join the resort’s Call Canter Operations team.<br><br>Responsibilities<br><br>The primary duties and responsibilities of this role are:<br><br>Operational Training and Upskilling<br><br> Drive structured training delivery for new hires, refreshers Ensure structured training includes upselling techniques, product positioning, and value-based selling aligned with reservation channels Ensure team readiness across all channels (calls, email, chat, digital platforms) Lead multi-skilling initiatives to enable flexibility across functions Maintain and track certification standards for all team members Ensure agents are fully equipped with product, system, and process knowledge Ensure agents are trained to identify guest needs and convert opportunities across Rooms, Restaurants, and Theatre reservations <br><br>People Leadership<br><br> Supervise and support a team of agents with a strong focus on capability development Conduct structured coaching sessions based on quality audits and performance gaps Provide actionable, skills-based feedback to improve service delivery Develop individualized improvement plans with clear follow-up <br><br>Quality & Coaching <br><br> Include upselling and personalization effectiveness within quality audits across all channels Assess how well agents identify opportunities and recommend relevant products/services aligned to guest needs Provide coaching on improving conversion through personalization, without compromising luxury service standards Identify trends from quality audits and drive targeted coaching interventions Partner with leadership to calibrate quality standards and expectations <br><br>Performance Management<br><br> Monitor key metrics including SLA, AHT, quality scores, and productivity Track and monitor commercial performance related to reservation channels, including upselling effectiveness and conversion quality Identify performance gaps linked to skill deficiencies and address through coaching/training Identify gaps in revenue opportunities (missed upsell, incorrect positioning, low conversion) and address through coaching and training Drive balance between service quality and commercial outcomes aligned with brand standards (no hard selling, ethical practices) Drive consistency in team performance through structured development plans Support achievement of operational targets through capability building <br><br>Knowledge Management<br><br> Ensure accuracy, consistency, and accessibility of knowledge base content Ensure knowledge base includes clear guidance on products, offers, and positioning to support effective upselling and conversion Act as a point of contact for process clarifications and updates Drive knowledge-sharing practices within the team Ensure updates are communicated and embedded effectively across the team <br><br>Guest Experience & Quality<br><br> Ensure all guest communication reflects consistency, professionalism, and brand standards Drive quality-first mindset across all interactions Support resolution of escalations with focus on service recovery and learning opportunities <br><br>Process Adherence & Improvement<br><br> Ensure compliance with SOPs, processes, and service standards Identify process gaps impacting quality or efficiency Support implementation of improvements with focus on operational effectiveness and consistency <br><br>Accountability<br><br> Support frontline operations by actively assisting with call handling during peak periods while managing multi-tasking across team priorities Drive team ability to multi-task effectively across operational demands and multi-skill across functions, ensuring certification completion, capability development, and readiness <br><br>Track And Report<br><br> Upsell conversion trends Revenue opportunity gaps Channel-wise performance (Rooms vs Restaurants vs Theatre) Share insights with Assistant Manager to support commercial strategy and training focus <br><br>About You<br><br>The ideal candidate for this position will have the following experience and qualifications:<br><br> Bachelor’s degree or equivalent experience 2–4 years of call center experience with team handling exposure Strong facilitation, coaching, and development skills Experience in quality auditing and performance coaching preferred Exposure to knowledge management or content governance is an advantage Strong understanding of call center operations and service quality metrics Excellent communication, feedback delivery, and stakeholder management skills Ability to work in a fast-paced, performance-driven environment <br><br>About Wynn Al Marjan Island’s Benefits<br><br>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.