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Additional Information<br><br>Job Number 26078572<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Leading Kitchen Operations for Property<br><br> Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26076724<br><br>Job Category Food and Beverage & Culinary<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Leading Kitchen Operations for Property<br><br> Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078572<br><br>Job Category Food and Beverage & Culinary<br><br>Location Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Leading Kitchen Operations for Property<br><br> Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26076724<br><br>Job Category Food and Beverage & Culinary<br><br>Location PO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Leading Kitchen Operations for Property<br><br> Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26078933<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Guest Services Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.<br><br>Managing Projects and Policies<br><br> Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Operations & Administrative Coordinator <br>Maxguard | Full-time | Immediate Start<br>Maxguard is a premium automotive care, detailing, and protection company operating across multiple locations in the UAE. We deliver high-quality vehicle care services through both in-branch operations and mobile/home service teams. As we continue to grow, we are looking for the right individual to serve as the operational backbone of our business.<br>We are hiring an Operations & Administrative Coordinator to assume complete ownership of Maxguard's daily operations, workforce coordination, documentation, compliance, inventory management, and reporting functions across all branches and home service operations. This is not a support function. This is the operational nerve centre of the company. You will be the single point of accountability for ensuring that staff are scheduled, inventory is controlled, documents are filed, compliance deadlines are met, suppliers are managed, fleet is maintained, accounts are supported, and senior management receives accurate, complete reports daily, weekly, and monthly without ever needing to follow up.<br>We are specifically looking for someone with an automotive, detailing, workshop, fleet, or multi-site service operations background who understands the pace, complexity, and demands of running a service-driven business.<br>Operations & Team Coordination<br>Manage and coordinate a team of 20+ employees including technicians, drivers, and administrative staff across all company branches and home service operations throughout the UAE.<br>Design, implement, and dynamically manage staff shift schedules across all sites and mobile/home service teams, ensuring optimal coverage, fair rotation, and real-time adjustments based on workload, absences, or urgent operational demands.<br>Oversee home service operations end-to-end: client appointment scheduling, technician dispatch, route optimization, time management, and post-service quality assurance ensuring a seamless and professional client experience every time.<br>Assign daily tasks, monitor job progress, track completions, resolve delays, and ensure every service commitment in-branch and home service is fulfilled within promised timelines.<br>Act as the central coordination hub between technicians, drivers, branch supervisors, clients, suppliers, and the accounts department.<br>Track and maintain accurate records of staff attendance, overtime, leave balances, and manpower allocation; coordinate approvals with management.<br>Conduct ongoing performance monitoring, identify productivity gaps, and flag staffing concerns proactively.<br>Implement and oversee daily opening and closing procedures across all branches.<br>Ensure all sites maintain cleanliness, organization, and professional presentation standards.<br>Maintain complete ownership of all company documentation physical and digital ensuring everything is organized, current, and instantly retrievable.<br>File management: Take full ownership of the file environment. Structure all folders and subfolders logically, enforce proper naming conventions, manage access permissions, maintain version control, and conduct regular housekeeping. Every document must be current, properly categorized, and accessible to relevant stakeholders.<br>Maintain job cards, service records, completed and pending job logs, and daily operational updates.<br>File and organize all contracts, agreements, permits, legal correspondence, client records, and official documents systematically.<br>Document and maintain all company SOPs, process workflows, and operational reference materials; update as processes evolve.<br>Ensure all documentation practices support audit readiness at all times.<br>Track real-time inventory levels of all materials, consumables, chemicals, tools, and equipment across every operational site.<br>Conduct regular stock audits, manage reorder thresholds, and ensure zero operational disruption due to material shortages or overstocking.<br>Coordinate with local and international vendors on quotations, purchase orders, delivery schedules, and shipment tracking including air and sea freight logistics.<br>Manage customs coordination, freight forwarder communication, and resolve any clearance or documentation issues proactively.<br>Maintain a comprehensive supplier database with current pricing, lead times, payment terms, and performance records to support informed procurement decisions.<br>Forecast material requirements based on historical consumption data, seasonal trends, and upcoming workload.<br>Ensure proper storage organization across all sites: labelling, FIFO compliance, and space optimization.<br>Track tools and equipment issued to technicians; maintain condition records and coordinate repairs or replacements.<br>Provide the accounts/finance department with all required supporting documentation — invoices, receipts, purchase orders, delivery notes, quotations, petty cash records, expense claims, and bank-related documents organized, accurate, and submitted on time.<br>Support monthly payroll preparation by providing verified attendance data, overtime calculations, deductions, and allowances for WPS disbursal.<br>Assist with material consumption cost tracking, budget variance analysis, and waste-reduction reporting.<br>Ensure all financial documentation is properly filed and audit-ready at all times.<br>Monitor and manage expiry dates of all government and regulatory documents — including trade licenses, employee visas, Emirates IDs, labour cards/work permits, vehicle registrations, insurance policies, tenancy/Ejari contracts, municipal permits, civil defense certificates, and any other compliance-critical documentation.<br>Initiate all renewals a minimum of 30 days before expiry. <br>Maintain a master compliance tracker with colour-coded status indicators and provide weekly updates to management.<br>Coordinate with PRO/government relations on visa processing, labour approvals, medical fitness tests, Emirates ID applications, and all government-facing administrative submissions.<br>Stay informed of any regulatory or labour law changes that may impact the business and advise management accordingly.<br>Maintain comprehensive fleet records: scheduled servicing, registration renewals, insurance expiry, Salik monitoring, fuel card usage, mileage logs, and access credentials for all company vehicles.<br>Monitor vehicle condition and coordinate timely servicing, repairs, and inspections ensuring all vehicles remain roadworthy, compliant, and presentable.<br>Maintain a company-wide asset register covering all tools, equipment, electronics, machinery, and furniture across every location.<br>Manage parking allocations, gate passes, and vehicle access cards.<br>Serve as a point of contact for key client accounts when operational coordination is required — scheduling, confirmations, status updates, and follow-ups.<br>Manage vendor relationships: track purchase orders, follow up on pending deliveries, resolve supply discrepancies or quality issues.<br>Coordinate with third-party service providers (IT, cleaning, maintenance, pest control) to ensure uninterrupted operations.<br>Handle client feedback and service recovery in coordination with relevant teams.<br>Manage staff travel arrangements, air ticketing, and accommodation bookings.<br>Support recruitment: post vacancies, screen applications, coordinate interviews, and manage onboarding for new hires — ensuring tools, uniforms, access, and training are arranged from day one.<br>Track training requirements and coordinate skill development or certification programs.<br>Manage office supplies, pantry, cleaning materials, and facility needs across all locations.<br>Coordinate premises maintenance: repairs, pest control, HVAC servicing, and general upkeep.<br>Handle any additional operational, administrative, or coordination tasks as assigned by management.<br><br>Daily Reports: End-of-day summaries covering job completions, staff attendance, material usage, service delivery status, and any issues or incidents requiring attention. Weekly Reports: Productivity analysis, inventory movement, supplier status, compliance updates, home service metrics, and pending action items. Monthly Reports: Full operational performance review financial syncing, staff performance, fleet status, inventory valuation, compliance summary, and strategic recommendations.<br>All reports delivered complete, accurate, and on time. This is a primary function of the role. No reminders. No follow-ups. No exceptions.<br>Experience: Minimum 3 years in operations coordination, administration, logistics, workshop/service centre management, fleet coordination, or facilities management.<br>Industry Background: Automotive, car care, detailing, workshop, fleet, logistics, or multi-site service operations experience is strongly preferred. Candidates from these sectors will be prioritized.<br>Driving License: Valid UAE driving license— mandatory. Technical Skills: Strong proficiency in Google Workspace (Drive, Sheets, Docs, Calendar, Gmail) and Microsoft Office (Excel, Word).<br>Zoho (Advantage): Working experience with Zoho suite (Inventory, Books, People, CRM, Desk) is a significant advantage.<br>Communication: Excellent written and verbal English. Urdu/Hindi language verbally , Arabic is a plus.<br>Work Ethic: Self-directed, structured, detail-driven, deadline-conscious, and capable of managing multiple concurrent responsibilities with minimal supervision and handle flexible workhours.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>Role Overview</strong></p><br><p>As a Pool & Beach Bartender at Banyan Tree Dubai, you are responsible for delivering exceptional beverage service in a luxury outdoor leisure environment. You will prepare and serve a wide range of cocktails, refreshments, and premium beverages while ensuring a seamless, attentive, and relaxed guest experience across the pool and beach areas.</p><br><p>You will combine mixology expertise with strong guest engagement, ensuring every drink and interaction reflects the Banyan Tree standard of understated luxury.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Beverage Preparation & Service</strong></p><br><ul><li>Prepare and serve alcoholic and non-alcoholic beverages to luxury brand standards.</li><li>Create classic and signature cocktails with consistency and precision.</li><li>Ensure timely delivery of beverages to poolside and beach guests.</li><li>Maintain full knowledge of recipes, ingredients, garnishes, and presentation standards.</li></ul><p><strong>Guest Experience</strong></p><br><ul><li>Engage with guests in a warm, approachable, and professional manner.</li><li>Make personalised drink recommendations based on guest preferences.</li><li>Deliver service that is discreet, attentive, and aligned with a relaxed resort atmosphere.</li><li>Respond promptly to guest requests and feedback.</li></ul><p><strong>Pool & Beach Bar Operations</strong></p><br><ul><li>Set up and prepare pool and beach bar stations prior to service.</li><li>Ensure bar areas are clean, organised, and fully stocked throughout the day.</li><li>Maintain proper storage and handling of beverages, ice, garnishes, and glassware.</li><li>Coordinate closely with pool & beach service teams for smooth order flow.</li><li>Support closing procedures including cleaning, stock replenishment, and cash handling.</li></ul><p><strong>Product Knowledge & Upselling</strong></p><br><ul><li>Maintain strong knowledge of spirits, wines, beers, and cocktail menus.</li><li>Stay updated on seasonal drinks, promotions, and signature offerings.</li><li>Actively promote and upsell premium beverages and experiences.</li></ul><p><strong>Health, Safety & Compliance</strong></p><br><ul><li>Follow all HACCP, hygiene, and safety procedures at all times.</li><li>Ensure responsible alcohol service in line with regulations.</li><li>Maintain safe handling of bar equipment in outdoor environments.</li><li>Ensure compliance with poolside safety awareness and guest wellbeing.</li></ul><p><strong>Teamwork & Coordination</strong></p><br><ul><li>Work closely with pool & beach waiters, hosts, and supervisors to ensure efficient service.</li><li>Support colleagues during peak periods to maintain smooth operations.</li><li>Participate in daily briefings and operational updates.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Experience</strong></p><br><ul><li>Previous experience as a Bartender in a luxury hotel, beach club, or high-end resort preferred.</li><li>Strong mixology skills and knowledge of classic cocktails.</li><li>Experience in outdoor or high-volume leisure environments is an advantage.</li><li>Strong understanding of beverage service standards.</li><li>Excellent spoken English; additional languages are a plus.</li></ul><p><strong>Competencies</strong></p><br><ul><li>Strong guest engagement and interpersonal skills</li><li>High energy and resilience in outdoor environments</li><li>Excellent attention to detail and presentation standards</li><li>Ability to multitask under pressure</li><li>Professional grooming and appearance</li><li>Team-oriented with a proactive mindset</li><li>Strong communication and organisational skills</li></ul><br>Additional Information<br><br><p><strong>Why Join Us: </strong>At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.</p><br> </div>
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<br>Company Description<br><br><p>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.<br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.</p><br><p>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.</p><br><br>Job Description<br><br><p><strong>Role Overview</strong></p><br><p>As a Bartender at Banyan Tree Dubai, you are responsible for delivering exceptional beverage experiences with precision, creativity, and flair. You will prepare and serve a wide range of cocktails, beverages, and premium drinks while ensuring outstanding guest engagement and maintaining the highest luxury service standards.</p><br><p>You are both a craft specialist and a guest experience ambassador, creating memorable moments at the bar.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Beverage Preparation & Service</strong></p><br><ul><li>Prepare and serve alcoholic and non-alcoholic beverages to luxury brand standards.</li><li>Mix classic and signature cocktails with consistency, accuracy, and presentation excellence.</li><li>Ensure all beverages are served promptly and in line with guest expectations.</li><li>Maintain full knowledge of cocktail recipes, ingredients, and presentation standards.</li></ul><p><strong>Guest Experience</strong></p><br><ul><li>Engage with guests in a warm, professional, and confident manner at the bar.</li><li>Make personalised recommendations based on guest preferences.</li><li>Create a lively yet refined bar atmosphere aligned with Banyan Tree standards.</li><li>Handle guest requests and feedback professionally and efficiently.</li></ul><p><strong>Bar Operations</strong></p><br><ul><li>Set up and prepare the bar before service, ensuring full readiness.</li><li>Maintain cleanliness, organisation, and hygiene of all bar areas.</li><li>Monitor stock levels and assist with ordering, receiving, and storage of beverages.</li><li>Ensure proper handling of glassware, garnishes, and bar tools.</li><li>Support closing duties including cleaning, restocking, and cash handling.</li></ul><p><strong>Product Knowledge & Upselling</strong></p><br><ul><li>Maintain strong knowledge of spirits, wines, beers, and cocktail offerings.</li><li>Stay updated on seasonal drinks, promotions, and signature creations.</li><li>Actively upsell premium beverages and enhance revenue opportunities.</li></ul><p><strong>Health, Safety & Compliance</strong></p><br><ul><li>Follow all HACCP, hygiene, and safety standards at all times.</li><li>Ensure responsible alcohol service in compliance with regulations.</li><li>Maintain safe handling and storage of all bar equipment and products.</li></ul><p><strong>Teamwork & Coordination</strong></p><br><ul><li>Work closely with waiters, supervisors, and kitchen teams to ensure smooth service.</li><li>Support colleagues during peak periods to maintain efficiency.</li><li>Participate in daily briefings and training sessions.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Experience</strong></p><br><ul><li>Previous experience as a Bartender in a luxury hotel, high-end restaurant, or premium bar preferred.</li><li>Strong knowledge of classic cocktails and modern mixology techniques.</li><li>Experience with high-volume yet quality-focused environments is an advantage.</li><li>Good understanding of beverage costing and stock control.</li><li>Excellent spoken English; additional languages are beneficial.</li></ul><p><strong>Competencies</strong></p><br><ul><li>Creativity and passion for mixology</li><li>Strong guest engagement and communication skills</li><li>High attention to detail and presentation</li><li>Ability to perform under pressure in a fast-paced environment</li><li>Team-oriented with a positive attitude</li><li>Professional grooming and appearance standards</li><li>Strong organisational and multitasking ability</li></ul><br>Additional Information<br><br><p><strong>Why Join Us: </strong>At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.</p><br> </div>
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Job Purpose
<p>The Planning Engineer (Production Planning – Automotive Division) is responsible for developing, implementing and managing production planning processes to ensure timely, cost-effective and quality delivery of automotive products. This role optimises production schedules, coordinates material and capacity planning, and interfaces with Engineering, Production, Supply Chain, Procurement and Quality to meet customer demand and company targets.</p><br><br> Key Responsibilities
Production Planning & Scheduling
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<p>Develop and maintain short, medium and long‑term production plans aligned with demand forecasts, sales orders and capacity constraints.</p><br><br>
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<p>Create detailed shop floor schedules, prioritise work orders and manage release of production jobs to meet delivery schedules and minimise lead times.</p><br><br>
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<p>Monitor schedule adherence, identify bottlenecks and implement corrective actions to improve throughput and on‑time delivery.</p><br><br>
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<p>Coordinate with production supervisors and planners to balance workloads across shifts and lines.</p><br><br>
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</ul> Material & Component Planning
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<p>Prepare and maintain material requirement plans (MRP) to ensure availability of components, sub‑assemblies and raw materials for production.</p><br><br>
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<p>Work closely with Procurement and Supplier Management to expedite critical parts, manage lead times and reduce stockouts.</p><br><br>
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<p>Forecast consumables and critical spare requirements and collaborate with Warehouse to maintain optimum inventory levels.</p><br><br>
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<p>Manage safety stock policies, reorder points and lot sizing to balance inventory cost and service levels.</p><br><br>
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</ul> Capacity & Resource Management
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<p>Assess production capacity, machine availability and labour requirements to support production plans.</p><br><br>
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<p>Identify capacity constraints and propose solutions such as overtime, shift adjustments, line rebalancing or outsourcing.</p><br><br>
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<p>Coordinate maintenance windows and tool changeovers to minimise disruption to scheduled production.</p><br><br>
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</ul> Demand Forecasting & Sales Collaboration
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<p>Support demand planning by analysing historical sales, order patterns and market intelligence to generate accurate forecasts.</p><br><br>
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<p>Collaborate with Sales and Customer Service to review order changes, delivery priorities and customer commitments.</p><br><br>
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<p>Maintain master production schedule (MPS) and communicate changes to stakeholders in a timely manner.</p><br><br>
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</ul> Process Improvement & Continuous Improvement
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<p>Lead and participate in continuous improvement initiatives (Lean, Kaizen, 5S) to improve planning accuracy, reduce lead times and eliminate waste.</p><br><br>
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<p>Analyse planning performance metrics and drive corrective actions to improve forecast accuracy, schedule attainment and inventory turns.</p><br><br>
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<p>Document planning processes, work instructions and best practices to ensure consistency and knowledge transfer.</p><br><br>
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</ul> Systems & Reporting
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<p>Operate and optimise ERP/MRP systems (Oracle, SAP or equivalent) to manage demand, supply, orders and inventory records.</p><br><br>
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<p>Prepare regular reports and dashboards on production status, inventory levels, schedule adherence, backlog and key planning KPIs.</p><br><br>
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<p>Ensure data integrity in planning systems and drive automation to reduce manual intervention.</p><br><br>
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</ul> Cross‑functional Collaboration & Stakeholder Management
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<p>Work closely with Design & Engineering to incorporate new product introductions (NPI) into production plans and manage phase‑in/out activities.</p><br><br>
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<p>Coordinate with Quality to address production hold items, non‑conformances and rework scheduling.</p><br><br>
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<p>Engage with Suppliers, Logistics and Customer Service to ensure end‑to‑end alignment and timely deliveries.</p><br><br>
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</ul> Qualifications
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<p>Bachelor's Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Production Management or a related discipline.</p><br><br>
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<p>Relevant professional qualifications in Supply Chain, Production Planning or Lean/Continuous Improvement are desirable.</p><br><br>
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</ul> Experience
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<p>Minimum 5 years' experience in production planning, material planning or supply chain roles within the automotive or manufacturing industry.</p><br><br>
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<p>Experience with high‑mix, high‑volume automotive production environments and knowledge of vehicle assembly processes is highly desirable.</p><br><br>
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<p>Proven track record using ERP/MRP systems to manage planning activities and drive improvements.</p><br><br>
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<p>Experience liaising with suppliers, production teams and cross‑functional stakeholders to deliver customer orders on time.</p><br><br>
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</ul> Technical Competencies
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<p>Production Planning & Scheduling</p><br><br>
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<p>Material Requirements Planning (MRP)</p><br><br>
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<p>ERP Systems (Oracle, SAP or equivalent)</p><br><br>
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<p>Capacity Planning & Line Balancing</p><br><br>
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<p>Inventory Management & Control</p><br><br>
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<p>Demand Forecasting & S&OP support</p><br><br>
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<p>Lean Manufacturing & Continuous Improvement</p><br><br>
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<p>Data Analysis & KPI Reporting</p><br><br>
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<p>Production Control & Shop Floor Coordination</p><br><br>
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</ul> Leadership Competencies
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<p>Effective Communication</p><br><br>
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<p>Collaboration & Stakeholder Management</p><br><br>
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<p>Problem Solving & Decision Making</p><br><br>
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<p>Customer‑Centric Mindset</p><br><br>
</li>
<li>
<p>Continuous Improvement Orientation</p><br><br>
</li>
<li>
<p>Time Management & Prioritisation</p><br><br>
</li>
</ul> Key Performance Indicators (KPIs)
<ul>
<li>
<p>Schedule Attainment (%) | On‑Time Delivery | Inventory Turns | Forecast Accuracy | Lead Time Reduction | Order Fulfilment Rate | Work‑in‑Progress (WIP) Levels | Capacity Utilisation | Supplier On‑Time Delivery | Production Throughput | Stockout Rate | Days of Inventory</p><br><br>
</li>
</ul>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><strong><span>Strategy</span></strong><br><span>• Supporting the Senior/Associate Director for Revenue generation and business development. Drive the Digital Agenda </span></p><br><br>
<p><strong><span>Business</span></strong></p><br><br>
<p><strong><span>Acquisition & Sales Management</span></strong><br><span>• Supporting in induction of all (NTB) new customers brought in by the Senior/Associate Director. </span><br><span>• Achieve “best in class” productivity in order to maximize the efficacy of the sales process by providing support to Senior/Associate Director</span><br><span>• Update & maintain all MIS (Calls, Prospects, Attritions etc.)</span><br><span>• Maintain and update customer information on CEMS. Accurate and timely generation of reports.</span><br><span>• Activation of dormant accounts.</span><br><span>• Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br>
<p><strong><span>Customer Relationship Building</span></strong><br><span>• Build and deepen relationships with existing Priority Customers </span><br><span>• Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.</span><br><span>• Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br><b>Key Responsibilities</b> <br><p><strong><span>Processes</span></strong><br><span>• Ensure compliance of laid down process and procedures.</span><br><span>• Facilitate and Implement work process improvements.</span><br><span>• To ensure compliance with Global Process Standards on Customer Data Confidentiality.<br></span><span><strong>People & Talent</strong> </span><br><span>• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.</span><br><span>• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• Responsibility to review team structure/capacity plans.</span><br><span>• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.</span></p><br><br>
<p><strong><span>Risk Management</span></strong><br><span>• Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</span><br><span>• Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the same.</span><br><span>• Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><strong><span>Governance </span></strong></p><br><br>
<p><span>• To be able to detect any suspicious transactions, Money laundering, forgeries etc </span><br><span>• Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures. </span><br><span>• Ensure all GPS standards are followed and adhered.</span></p><br><br>
<p><strong><span>Regulatory & Business Conduct </span></strong><br><span>• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span>• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence to group code of conduct.</span></p><br><br>
<p><strong><span>Key stakeholders</span></strong><br><strong><span>Internal:</span></strong><br><span>• Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• Customer Service Manager - WM - for Product services to the customers</span><br><span>• Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• Branch Managers - Implementation of sales strategies</span><br><span>• Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• Country Money Laundering Prevention Officer.</span><br><strong><span>External:</span></strong><br><span>• Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br>
<p><strong><span>Other Responsibilities</span></strong><br><span>• Ability to maintain a highly decent professional environment in the Priority Centre. <br>• Educate Clients on using of other delivery channels.</span><br></p><br><br><b>Skills and Experience</b> <br><p><span>• Manage Conduct </span><br><span>• Manage Risk</span><br><span>• Manage People</span><br><span>• Spot Opportunities</span><br><span>• Solve Problems</span><br><span>• Take the Lead</span><br><span>• Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><span>• University Graduate.</span><br><span>• Relevant experience in relationship management.</span><br><span>• Experience in handling all Banking Customer Services & Investment Products.</span><br><span>• Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• Networking ability to manage interdepartmental deliverables.</span><br><span>• Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• Proficiency in Computers.</span><br><span>• Adapting to multi-cultural environment.</span><br><span>• Good knowledge of banking practises and regulations.</span><br><span>• Anti-Money laundering, Sanctions/Compliance Training and Basic Banking Practice.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</span></p><br><br>
<p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</span></p><br><br>
<p><span>Together we:</span></p><br><br>
<ul>
<li><span><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li>
<li><span><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li>
<li><span><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li>
</ul><br><b>What we offer</b> <br><p><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</li>
<li><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</li>
<li><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Description: Civil Construction Manager – Substation Projects (UAE)</strong> ???</p><br><p><strong>Position Title:</strong> Civil Construction Manager<br><strong>Project Type:</strong> Electrical Substation Projects (132kV / 220kV / 400kV / Distribution Substations)<br><strong>Location:</strong> United Arab Emirates<br><strong>Reporting To:</strong> Project Manager / Project Director</p><br>1. Job Purpose ?<p>The Civil Construction Manager is responsible for leading and managing all civil construction activities for electrical substation projects across the UAE. The role ensures that civil works such as control buildings, transformer foundations, cable trenches, roads, drainage systems, and associated infrastructure are executed safely, efficiently, and in compliance with project specifications, authority regulations, and project timelines.</p><br><p>The Civil Construction Manager oversees site engineers, supervisors, subcontractors, and planning teams, ensuring effective coordination between civil, electrical, mechanical, and commissioning teams. The position requires extensive experience in substation civil works, strong leadership skills, and familiarity with UAE utility authority requirements such as TRANSCO, ADDC, AADC, DEWA, SEWA, and EtihadWE.</p><br>2. Key Responsibilities ??A. Project Planning & Execution<ul><li>Lead the planning and execution of all civil construction activities.</li><li>Review project drawings, specifications, and contract requirements.</li><li>Develop construction strategies and execution plans.</li><li>Ensure alignment of civil works with overall project schedule.</li><li>Monitor project milestones and ensure timely completion.</li><li>Coordinate mobilization of manpower, equipment, and materials.</li><li>Implement construction methodologies for substation works.</li><li>Ensure readiness for electrical equipment installation.</li></ul>B. Site Management & Supervision<ul><li>Manage multiple civil teams across substation sites.</li><li>Supervise site engineers, foremen, and subcontractors.</li><li>Ensure proper sequencing of construction activities.</li><li>Monitor productivity and optimize resource utilization.</li><li>Conduct regular site inspections.</li><li>Ensure compliance with approved drawings and method statements.</li><li>Resolve site-related technical and execution issues.</li><li>Control subcontractor performance and progress.</li></ul>C. Coordination with Project Stakeholders ?<ul><li>Coordinate with Project Manager for execution strategy.</li><li>Liaise with consultants for approvals and inspections.</li><li>Coordinate with electrical construction team for interface works.</li><li>Work with procurement team for timely material delivery.</li><li>Coordinate with QA/QC team for inspections and quality compliance.</li><li>Interface with HSE team for safety implementation.</li><li>Participate in client progress meetings.</li><li>Coordinate with survey team for layout and verification.</li></ul>D. Schedule & Progress Monitoring ?<ul><li>Review and monitor detailed construction schedules.</li><li>Track progress against baseline program.</li><li>Identify delays and implement corrective actions.</li><li>Lead recovery plans when required.</li><li>Conduct weekly progress review meetings.</li><li>Monitor critical path activities.</li><li>Ensure achievement of project milestones.</li><li>Support planning engineer in progress reporting.</li></ul>E. Quality Assurance & Control ?<ul><li>Ensure compliance with project specifications and authority standards.</li><li>Implement quality control procedures for civil works.</li><li>Review Inspection and Test Plans (ITPs).</li><li>Ensure proper inspection before consultant submissions.</li><li>Monitor concrete works, testing, and approvals.</li><li>Ensure compliance with approved materials.</li><li>Address Non-Conformance Reports (NCRs).</li><li>Ensure punch list items closure.</li></ul>F. Health, Safety & Environmental Compliance ?<ul><li>Implement project HSE requirements across all sites.</li><li>Ensure safe working practices for excavation and heavy lifting.</li><li>Conduct safety walkdowns.</li><li>Monitor high-risk activities such as deep excavation.</li><li>Ensure proper barricading and signage.</li><li>Promote safety culture across workforce.</li><li>Ensure compliance with UAE safety regulations.</li><li>Coordinate incident investigation and reporting.</li></ul>3. Scope of Civil Works in Substation Projects ?<p>The Civil Construction Manager will oversee the following works:</p><br><ul><li>Substation control building construction</li><li>GIS building civil works</li><li>Transformer and reactor foundations</li><li>Equipment plinths and support structures</li><li>Cable trenches and cable basements</li><li>Underground duct banks</li><li>Oil containment bund walls</li><li>Boundary walls and security fencing</li><li>Internal asphalt and concrete roads</li><li>Stormwater drainage systems</li><li>Earthing pits and chambers</li><li>Firefighting water tanks and reservoirs</li><li>Security buildings and guard houses</li><li>Gantry foundations</li><li>Cable trenches crossing structures</li><li>Underground utility corridors</li><li>Water supply and sewer systems</li></ul>4. Resource Management ???<ul><li>Plan manpower requirements.</li><li>Monitor labor productivity.</li><li>Manage subcontractor deployment.</li><li>Allocate construction equipment.</li><li>Monitor material consumption.</li><li>Control wastage.</li><li>Ensure proper logistics planning.</li><li>Manage multiple work fronts.</li></ul>5. Commercial & Cost Control Responsibilities ?<ul><li>Monitor construction budget.</li><li>Control material usage.</li><li>Evaluate subcontractor progress for billing.</li><li>Review variation works.</li><li>Support claims preparation.</li><li>Identify cost-saving opportunities.</li><li>Monitor productivity vs cost.</li><li>Assist in procurement planning.</li></ul>6. Technical Responsibilities ?<ul><li>Review IFC drawings and shop drawings.</li><li>Validate equipment foundation levels.</li><li>Ensure proper embedment installation.</li><li>Monitor heavy foundation construction.</li><li>Ensure correct cable trench slopes.</li><li>Review concrete mix design.</li><li>Verify compaction requirements.</li><li>Ensure proper drainage gradients.</li><li>Monitor waterproofing works.</li><li>Address geotechnical challenges.</li></ul>7. Documentation & Reporting ?<ul><li>Review daily progress reports.</li><li>Prepare weekly construction reports.</li><li>Monitor manpower and equipment records.</li><li>Track inspection status.</li><li>Maintain construction logs.</li><li>Review as-built documentation.</li><li>Monitor material submittals.</li><li>Participate in monthly progress reporting.</li></ul>8. Qualification Requirements ?<ul><li>Bachelor’s Degree in Civil Engineering.</li><li>12–18 years total experience.</li><li>Minimum 5–8 years in substation projects.</li><li>UAE substation project experience preferred.</li><li>Experience in 132kV / 220kV / 400kV substations.</li><li>Knowledge of UAE authority standards.</li><li>Professional certifications (preferred).</li><li>UAE driving license preferred.</li></ul>9. Skills & Competencies ?<ul><li>Strong leadership and team management skills.</li><li>Extensive knowledge of civil construction.</li><li>Excellent coordination abilities.</li><li>Planning and scheduling expertise.</li><li>Decision-making capability.</li><li>Problem-solving skills.</li><li>Contractual awareness.</li><li>Risk management capability.</li><li>Strong communication skills.</li><li>Ability to manage multiple projects.</li></ul>10. Software Knowledge ?<ul><li>Primavera P6 (preferred)</li><li>MS Project</li><li>AutoCAD (review level)</li><li>MS Excel (advanced)</li><li>MS Word</li><li>ERP systems</li><li>Project management software</li></ul>11. Key Performance Indicators (KPIs) ?<ul><li>Project schedule adherence</li><li>Civil milestone achievement</li><li>Quality compliance</li><li>Safety performance</li><li>Cost control effectiveness</li><li>Subcontractor productivity</li><li>NCR closure rate</li><li>Client satisfaction</li><li>Resource utilization</li><li>Timely project handover</li></ul>12. Project Phase Responsibilities ?Mobilization Phase<ul><li>Review contract documents.</li><li>Develop execution strategy.</li><li>Mobilize site teams.</li><li>Establish site logistics.</li><li>Coordinate site setup.</li></ul>Construction Phase<ul><li>Manage all civil activities.</li><li>Monitor progress.</li><li>Ensure quality compliance.</li><li>Coordinate interfaces.</li><li>Resolve technical issues.</li></ul>Testing & Commissioning Phase<ul><li>Complete remaining civil works.</li><li>Close punch points.</li><li>Support electrical tea</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Role Title: Assistant Professor in Architecture </strong></span></p><br><p><span><strong>Grade: G7</strong></span></p><br><p><span><strong>Salary: AED 280,000 – 320,000 per annum including accommodation allowance (Depending on Experience)</strong></span></p><br><p><span><strong>FTE and working pattern: Full-time </strong><i><strong>(1FTE); 35hrs per week</strong></i></span></p><br><p><span><strong>Contract Type: Teaching and Scholarship</strong></span></p><br><p><span><strong>Department: School of Energy, Geoscience, Infrastructure and Society (EGIS)</strong></span></p><br><p><span><strong>Location: Dubai Campus</strong></span></p><br><p><span><strong>About Heriot-Watt University</strong></span></p><br><p><span>Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry. </span></p><br><p><span>Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages. Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.</span></p><br><p><span><strong>The School of Energy, Geoscience, Infrastructure and Society</strong></span></p><br><p><span>Architecture was established as an undergraduate programme in Dubai 2015 in the School of Energy, Geoscience, Infrastructure and Society. The School is one of the UK’s leaders for multidisciplinary research and teaching in areas critical to economic development and societal equity.</span></p><br><p><span>On our Dubai campus we teach civil engineering, architectural engineering, architecture, construction management and quantity surveying.We offer a high quality educational experience underpinned by practical and laboratory teaching, and informed by contact with professional practice.Our degree programmes hold the appropriate accreditation from the relevant professional body.This educational philosophy ensures excellent employment prospects for all of our graduates.</span></p><br><p><span><strong>The Architecture Programme</strong></span></p><br><p><span>Heriot Watt University has a strong global identity, and the identity of the Architecture programme is forged through its strategic location in Dubai, creating an opportunity for students to study on a recognized UK course while experiencing a global education. The progressive approach of the programme places an emphasis on educating innovative and resilient architecture graduates capable of working as architectural professionals who can both lead and collaborate across teams. </span></p><br><p><span>The UAE is located at a crossroads between east and west and offers students of architecture the opportunity to engage with relevant and challenging global issues that include: designing for climate change, resilient cities, environmental needs, resource shortages, growing population and the UAE’s progressive culture with its emphasis on advanced technologies, sustainability, innovation and entrepreneurial culture. The Architecture curriculum is aligned with the criteria set by the Royal Institute of British Architects (RIBA) for a RIBA Part 1 course.</span></p><br><p><span>HWUD Architecture is developing a strong identity as the only RIBA Part 1 accredited programme in Dubai. Starting September 2025 we introduced Master of Architecture aligned with RIBA part 2. The programme has a strong focus on contextual design and addressing contemporary issues. The Architecture team benefits from diverse international staff including practising architects, academics and built environment specialists with excellent links into practice and the profession. The programme as a part of the School of Energy, Geoscience, Infrastructure and Society provides students and faculty with opportunities for research and collaborative working. Our programme benefits from close links to architectural practices ensuring the relevance of our teaching and offering exciting opportunities to work in areas relevant to the academic community and employers in the UAE, Gulf region and internationally.</span></p><br><p><span>Heriot Watt University is looking to expand our global team of academics working in the field of Architecture and Sustainable Design. Consequently, the School is seeking to appoint an Assistant Professor in Architecture. The successful candidate will be based in Dubai but will engage with a team that spans our global footprint.</span></p><br><p><span><strong><u>Detailed Description</u></strong></span></p><br><br><p><span>This is an exciting opportunity to develop a leading role in the development and delivery of innovative teaching and scholarship. Heriot-Watt University is known for its research-informed course delivery and the global multi-campus education it provides. The successful applicant will have a student-centred approach to pedagogy and curriculum design and will be encouraged to innovate. </span><br><span>This is an exciting time to join an already successful team. It is expected that the applicant will have expertise in one or more of the following areas:</span></p><br><ul><li><p><span>architectural design</span></p><br></li><li><p><span>digital platforms for design</span></p><br></li><li><p><span>history and theories of architecture</span></p><br></li><li><p><span>sustainable design </span></p><br></li><li><p><span>construction and technology</span></p><br></li></ul><p><span>Previous teaching experience and a commitment to the student experience are essential. Evidence of innovation in teaching delivery is desirable. Applicants must also possess demonstrable team working and communication skills. The candidate must hold an internationally recognized post graduate degree in Architecture (RIBA and/or ARB or NAAB or other internationally recognized accreditation).</span></p><br><p><br><span><strong><u>Key Duties and Responsibilities</u></strong></span><br><span>The successful appointee will be expected to undertake the following:</span></p><br><p><br><span><strong><u>Learning and Teaching</u></strong></span></p><br><ul><li><p><span>Develop and contribute as required to the delivery of an innovative Postgraduate Master of Architecture (RIBA Part 2) programme and the Undergraduate BA (Hons) Architecture programme, RIBA Part 1 accredited.</span></p><br></li><li><p><span>Contribute to the design and delivery of the curriculum in the programme. Develop and teach several courses appropriate to your area of expertise and as outlined by the programme.</span></p><br></li><li><p><span>Work closely with the Global Head of Discipline for Architecture and the Architecture team to develop the programme and explore new innovative courses and learning and teaching methods as aligned with RIBA Professional Criteria for Validation and the graduate attributes.</span></p><br></li><li><p><span>Design, prepare and develop a range of learning and teaching materials appropriate to the subject area to meet the learning outcomes for those course/s as aligned to the RIBA educational framework.</span></p><br></li><li><p><span>Undertake scholarly activity related to the effective delivery of the curriculum and maintain subject expertise aligned to the latest developments in the field of architecture, technology, and contemporary issues. </span></p><br></li><li><p><span>Be responsible for providing effective, well documented, and timely feedback, both formative and summative, to students.</span></p><br></li><li><p><span>Contribute to the monitoring of the quality of learning and teaching through course monitoring, contributing to quality assurance across the programme, School and University.</span></p><br></li><li><p><span>Provide appropriate pastoral support recognising the varied cultural backgrounds of the student cohorts.</span></p><br></li><li><p><span>Stay abreast of developments in architecture education and ensure that these developments are reflected in the evolution of the learning and teaching methods employed on the programme; </span></p><br></li><li><p><span>Work with the team to develop further opportunities for student placements, Internship and student mentoring with the profession that enhances the existing strong industry engagement within the programme;</span></p><br></li><li><p><span>Conduct assessment and moderation across the discipline area, ensuring this is rigorous, fair and clear and undertaken within the policies established by the School and University. </span></p><br></li></ul><p><span><strong><u>Research and Knowledge Exchange</u></strong></span></p><br><ul><li><p><span>Carry out self-managed scholarly activity and to make professional contributions to their area of expertise.</span></p><br></li><li><p><span>Continue to develop your professional expertise through CPD and membership of either RIBA/ ARB or International Professional membership.</span></p><br></li><li><p><span>Exhibit design work at exhibitions and end of year shows. Publish student outputs and enter student work for international prizes and awards such as the RIBA President’s Medals.</span></p><br></li><li><p><span>Contribute technical and research expertise where relevant to potential live and research projects.</span></p><br></li></ul><p><span><strong><u>Academic Management and Administration </u></strong></span></p><br><ul><li><p><span>Undertake administrative tasks associated with programme planning, preparation for examination and progression boards, course development teams etc. </span></p><br></li><li><p><span>Provide academic leadership in the key areas of design, construction and technology, representation and history and theories that are the core of the programme course structure.</span></p><br></li><li><p><span>Participate fully in admissions processes, selection and induction of students;</span></p><br></li><li><p><span>Take a proactive role both internally and externally in promoting and marketing programmes of study, ensuring the effective and efficient recruitment of students and the achievement of home and international recruitment targets; </span></p><br></li><li><p><span>Participate as a member of appropriate committees as required.</span></p><br></li></ul><p><span>Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. </span><br><span>We will measure applicants based on the essential criteria, not by the key duties. Heriot-Watt Dubai delivers classes during the daytime, evenings and Saturdays. Depending on the schedule for the semester the classes you teach may be in the day, evening or Saturday.</span><br></p><br><p><span><strong><u>Education, Qualifications and Experience (i.e. Person Specification)</u></strong></span><br><span><strong>Essential</strong>:</span></p><br><ol><li><p><span>A post graduate degree in Architecture (RIBA and/or ARB or NAAB or internationally accredited) </span></p><br></li><li><p><span>In depth knowledge of your profession and discipline including relevant academic and professional experience </span></p><br></li><li><p><span>Evidence of creative design pedagogy and a critical design approach achieved in student outputs (projects, prizes, buildings) and your personal design projects </span></p><br></li><li><p><span>Evidence of your ability and experience to teach UG/PG Design Studio and related taught courses.</span></p><br></li><li><p><span>Evidence of delivering innovation through your teaching /or professional practice, design and technology</span></p><br></li><li><p><span>Expertise in delivering courses in one additional area including Architectural Representation, History and Theory, Professional Practice and Construction and Technology, Research methods and Sustainability in Design</span></p><br></li><li><p><span>A good working knowledge of relevant digital technologies (for example, one or more of: Rhino/Revit/BIM/Auto-cad/Grasshopper)</span></p><br></li><li><p><span>An understanding of the RIBA educational framework and experience of teaching or learning on a RIBA validated course OR international equivalent.</span></p><br></li><li><p><span>Ability to lead a small team across disciplines, work independently and /or as part of a team</span></p><br></li><li><p><span>A clear research interest aligned with the programme academic position and the research institutes within the school</span></p><br></li><li><p><span>Demonstrable oral, drawn representation and written communications skills. </span></p><br></li></ol><p><span><strong><u>Desirable</u></strong></span></p><br><ol><li><p><span>RIBA Part 3 Qualification</span></p><br></li><li><p><span>PhD or equivalent terminal degree</span></p><br></li><li><p><span>Fellow of Higher Education Academy</span></p><br></li><li><p><span>Ability to run a ‘real design student </span></p></li></ol> </div>
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Specialist </strong>in <strong>Abu Dhabi</strong><strong>, United Arab Emirates. </strong>The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Ocean Freight Specialist position </strong></p> <ul> <li>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)</li> <li>Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.</li> <li>Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above</li> <li>identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.</li> <li>Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.</li> <li>Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.</li> <li>Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.</li> <li>Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.</li> <li>Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Country OFR organization</li> <li>Finance stakeholders</li> <li>Station operators, supervisors, and managers</li> <li>Global and regional teams</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>May provide guidance to lower level peers, interns</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Ability to succeed in a dynamic, fast-paced environment.</li> <li>Strong project management skills</li> <li>Strong interpersonal communications skills.</li> <li>Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.</li> <li>Sensitive to urgency and able to remain focused on priorities while under pressure</li> <li>Experienced in transportation applications, e.g., CW1 a plus</li> <li>Excellent analytical skills with a keen attention to detail</li> <li>Strong Excel skills</li> <li>Proven hands-on experience in operational and accounting systems</li> <li>Strong understanding of accounting principles and financial reconciliation processes</li> <li>Ability to proactively work independently and handle multiple tasks in a fast-paced environment</li> <li>Demonstrates the ability to independently identify tasks and projects.</li> <li>Take the initiative to start and follow through without needing external prompting</li> <li><strong>Education Level -</strong> Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field</li> <li><strong>Experience Level - </strong>< 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b><u><span><span>An Exhilarating Opportunity</span></span></u></b><br></p><br><p><span><span>Are You Ready for a Daring Challenge with The World’s Hottest Luxury
Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining
‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.</span></span><br></p><br><p><span><span>Join the FIVE Tribe - and Get Ready to Make Waves.</span></span><br></p><br><p><b><u><span><span><span>The Candidate</span></span></span></u></b><br></p><br><p><span><span>A Driven
Self-Starter, you have Excellent Communication, Leadership and Organisational Skills.
As an Astute Creative and Critical Thinker, you can Conceptualise and Implement
Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail
Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and
Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking
Ownership Makes You a Highly Motivated Go-Getter.</span></span><br></p><br><p><span><span>Your Outgoing
and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’
and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing
short of Sensational. Joining our Culinary Team as a Demi Chef De Partie will Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!</span></span><br></p><br><p><b><u><span><span>Compensation<br></span></span></u></b></p><br><ul><li><span><span><span><span>A fixed monthly salary of <b>AED 2,000</b> offered as part of this exciting career opportunity.</span></span><br></span></span></li></ul><p><b><u><span><span>What We’re Looking For<br></span></span></u></b><br></p><br><ul><li><span><span><span>A proven track record as a
Demi Chef De Partie in a Luxury Hotel environment or Fine Dining Restaurant,
delivering Sensational Experiences synonymous with FIVE's Award-Winning Service
Quality.</span></span><br></span></li><li><span><span><span>A Culinary Degree or equivalent qualification
is preferred.</span></span><br></span></li><li><span><span><span>Outstanding Pre-Opening experience in setting
up dynamic, seamless and fast-paced Kitchen Operations is advantageous.</span></span><br></span></li><li><span><span><span>Impeccable Communication Skills, both verbal
and written, with fluency in English.</span></span><br></span></li><li><span><span><span>Demonstrated proficiency in Culinary
Techniques, and Presentation and Plating Methods.</span></span><br></span></li><li><span><span><span>Strong familiarity with and understanding of
how to Safely Use and Maintain kitchen equipment.</span></span><br></span></li><li><span><span><span>Next-Level collaborative skills, effectively
Supporting senior chefs, and Leading and Inspiring junior Kitchen Staff.</span></span><br></span></li><li><span><span><span>A Meticulous Eye for Detail, ensuring every
aspect of Food Quality and Presentation is perfectly curated.</span></span><br></span></li><li><span><span><span>Comprehensive knowledge of HACCP (Hazard
Analysis and Critical Control Points) principles and practices, and a thorough
understanding of Health and Safety Regulations, Food Hygiene Standards, and
Best Practices in Restaurant Operations.</span></span><br></span></li><li><span><span><span>Positive ‘Can-Do!’ Attitude and proactive in
Contributing Innovatively towards menu development and culinary concepts.</span></span><br></span></li><li><span><span><span>Flexibility to work a variety of shifts,
including weekends and holidays, based on the requirements of the Hotel.</span></span><br></span><br></li></ul><p><b><u><span><span>Key Responsibilities</span></span></u></b><br></p><br><ul><li><span><span><span>Elevates FIVE’s Culinary Experience by meticulously preparing and cooking dishes alongside the Chef De Partie, ensuring they meet our Exacting Standards of Quality and Presentation.</span></span><br></span></li><li><span><span><span>Takes ownership and responsibility for their Designated Kitchen Section, whether it involves sauces, grill, or pastry, and adds a touch of Bespoke Artistry to the Execution and Presentation of Dishes.</span></span><br></span></li><li><span><span><span>Innovates and curates Menu Offerings that captivate our Discerning Clientele, harmonising Local Flavours, global Culinary Trends, and Dietary Preferences in a bespoke culinary experience.</span></span><br></span></li><li><span><span><span>Demonstrates a thorough understanding of Kitchen Equipment, has mastered Cooking Techniques, and uncompromisingly upholds Food Hygiene Practices to maintain ‘FIVE-Styled’ Safety and Quality.</span></span><br></span></li><li><span><span><span>Collaborates seamlessly with fellow chefs and supervisors, contributing to the creation of Sensational ‘FIVE-Star’ Dining Experiences.</span></span><br></span></li><li><span><span><span>Provides Mentorship and Support to junior kitchen staff, fostering a Positive and Productive Team environment.</span></span><br></span></li><li><span><span><span><span>Ensures the impeccable Organisation and Setup
of their section before service periods, ensuring Efficiency and Smooth
Operations.</span></span></span></span><br></li><li><span><span><span><span>Contributes to the management of Ingredient
Stock Levels and adopts a Minimum-Waste approach in placing orders, ensuring a
continuous and efficient supply of ingredients.</span></span></span></span><br></li><li><span><span><span><span>Adheres strictly to Food Safety and Hygiene
regulations, ensuring the kitchen remains a faultlessly Clean, Orderly, and Compliant
Space.</span></span></span></span><br></li><li><span><span><span><span>Participates in Menu Tastings, Evaluations,
and Training sessions, showcasing a commitment to continuous improvement and
the creation of Boundary-Breaking culinary experiences.</span></span><br></span></span></li></ul><p><b><u><span><span><span>The Team</span></span></span></u></b><br></p><br><p><span><span>‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work
Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct
‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests
that keeps them Coming Back for More. If you Dream of being surrounded by
Like-Minded Individuals who share your Passion for Delivering Unforgettable
Moments that last a Lifetime – then Look No Further and Unleash your Next-Level
Potential.</span></span><br></p><br><p><b><u><span><span>Sustainable
Indulgence at FIVE</span></span></u></b><br></p><br><p><span><span>FIVE is a leader in Sustainable Luxury Living and
Hospitality, with its UAE-based Destinations being the first and only Hotels in
the UAE to obtain the International Renewable Energy Certificates (I-REC) for
achieving 100% renewable electricity for 2022. The company's
Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely
LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah
and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE
Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84
Points under LEED v4's BD+C and ID+C rating system, making it one of just five
hotels worldwide to receive Platinum Certification. FIVE illustrates its
Commitment to making ‘Sustainability without Compromise on Luxury Living’
central to its Future Vision, with FIVE LUXE already on track to acquire LEED
Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and
Committed Scope of Sustainability Strategy permeating Operations, Governance and
Community.</span></span><br></p><br><p><b><u><span><span><span>An Equal Opportunity
Employer</span></span></span></u></b><br></p><br><p><span><span><span>The FIVE Tribe represents
over 70 nationalities across its over 1500 ‘FIVERs.’ FIVE is Committed to
Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer.
Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender,
sexual orientation, ethnicity, religion or belief, nationality, marital status,
or any other basis protected under national or local laws. Ranked 10th on the
Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is
more than a group of people working together – it is a Family bonded by common
Values and Goals, Celebrating People, Culture and Diversity. </span></span></span><br></p><br><p><b><u><span><span><span>About
FIVE Hotels and Resorts</span></span></span></u></b><br></p><br><p><span><span>FIVE Hotels and Resorts prides itself on being Disruptively Different
and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the
epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm
Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our
Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and
offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining
Concepts, and 360-Degree Immersive Nightlife Venues. As part of the
Accomplished FIVE Tribe, you will be part of a group of High Achievers who
Fearlessly Challenge Conventions on a Global Stage.</span></span><br></p><br><p><span><span>Find out more here: fivehotelsandresorts.com</span></span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>