Residential supervisor Jobs - Ras Al Khaimah UAE
29 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma - Any discipline or related fields. </p></li></ul><p></p></section>
<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma - Any discipline or related fields.</p></li><li><p>Strong interpersonal, verbal and written communication skills.</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent command of oral and written English. Arabic language desirable but not essential.</p></li><li><p>Ability to think critically and maintain a high level of confidentiality.</p></li><li><p>Proficiency in MS office.</p></li></ul>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a housekeeping attendant, you’re not just ensuring the cleanliness of guest rooms – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Clean rooms/suites, and other areas of the hotel as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Reports rooms as clean and available.</li>
<li>Report maintenance deficiencies in order to maintain room in compliance with hotel standards.</li>
<li>Strip dirty linens/towels and remove used amenities from room/suite.</li>
<li>Check maid cart for supplies, stock as needed.</li>
<li>Greet guests immediately with friendly/sincere acknowledgement.</li>
<li>Replenish linen and guest amenities.</li>
<li>Clean balconies, if applicable.</li>
<li>Respond to special requests by guests (such as providing extra amenities or service time requests).</li>
<li>Take care of public areas allocated sections based on operational requirements.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Provide customer service to guests, including information about hotel services, activities and local attractions.</li>
<li>Assist co-workers, as requested.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.</p>
<ul>
<li>Ability to arrive to work on time and when scheduled.</li>
<li>Physically able to move large objects such as carts, large bags of linen, ironing board.</li>
<li>Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.</li>
<li>Ability to communicate effectively with guests and team members verbally or in written form.</li>
<li>Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.</li>
<li>Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Support all recreation and adventure activities on the property, including pools, fitness, kids club, biking, and desert experiences. Inform, upsell, and schedule guests for activities while ensuring a safe, engaging, and enjoyable environment. Have worked previously with wildlife and conservation (e.g., Arabian Oryx and desert gazelles), operate confidently in desert conditions, and deliver core activities (such as stargazing, hiking, biking, driving, wildlife feeding, bird watching, archery) within three months. Maintain facilities, support events, conduct activities, and perform cashiering duties when required.</p>
<h4>Core work for activity officer</h4>
<p><strong>Recreation & adventure operations</strong><br>
Inform and engage guests on activities<br>
Schedule and deliver experiences and activities events</p>
<p><strong>Safety & compliance</strong><br>
Monitor activities and ensure guest safety<br>
Respond to emergencies and report incidents related to guests or wildlife</p>
<p><strong>Wildlife & conservation</strong><br>
Follow feeding procedures and handle animals safely<br>
Support conservation and educational experiences</p>
<p><strong>Equipment & facilities</strong><br>
Maintain cleanliness and inspect equipment and recreation facilities and report any damaged equipment.</p>
<p><strong>Guest experience</strong><br>
Deliver personalized service aligned with Marriott standards</p>
<p><strong>Administration & finance</strong><br>
Process transactions and use the provided systems</p>
<h4>Supporting responsibilities</h4>
<li>Follow company policies and maintain professional standards</li>
<li>Communicate effectively and support teamwork</li>
<li>Protect company assets and ensure data accuracy</li>
<li>Report directly to recreation supervisor and recreation manager</li>
<h4>Physical demands</h4>
<li>Work outdoors in desert conditions</li>
<li>Perform physically demanding tasks (walking, lifting, hiking, driving, and cycling)</li>
<h4>Qualifications</h4>
<p><strong>Preferred</strong><br>
Diploma or experience in recreation, conservation, hospitality, or outdoor environments</p>
<p><strong>Required</strong><br>
CPR & First Aid certification<br>
UAE manual driving license with 4x4 experience<br>
Relevant recreation/outdoor experience<br>
Good English communication and reading skills<br>
Ability to manage multiple activities<br>
Comfortable working in desert and with wildlife</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. Our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a polisher, you ensure surfaces and finishes are well-maintained and visually appealing – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Apply polishing paints and coatings to various surfaces throughout the hotel, including floors, walls, and furniture.</li>
<li>Prepare surfaces for polishing by cleaning, sanding, or buffing as needed to ensure optimal adhesion and finish.</li>
<li>Select appropriate polishing paints and coatings based on surface type, usage, and desired appearance.</li>
<li>Use painting and polishing equipment such as brushes, rollers, sprayers, and polishing machines safely and effectively.</li>
<li>Apply polishing paints and coatings evenly and accurately to achieve a smooth and consistent finish.</li>
<li>Follow manufacturer instructions and safety guidelines when handling and applying polishing paints and coatings.</li>
<li>Inspect finished surfaces for quality and touch up any imperfections or inconsistencies as necessary.</li>
<li>Coordinate with other members of the engineering team to schedule and prioritize polishing projects.</li>
<li>Maintain a clean and organized work environment, including proper storage and disposal of painting and polishing materials.</li>
<li>Adhere to health and safety regulations while working with painting and polishing chemicals and equipment.</li>
<li>Communicate effectively with engineering supervisors and colleagues regarding project progress and any issues encountered.</li>
<li>Stay updated on new polishing techniques, materials, and equipment to enhance skills and efficiency.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company:</p>
<ul>
<li>Providing input on material selection for optimal results.</li>
<li>Collaborating with other departments for scheduling projects.</li>
<li>Keeping records of materials used and project progress.</li>
<li>Collaborate with carpenters and other maintenance staff to assist in the repair or refurbishment of items before polishing, when necessary.</li>
<li>Supporting colleagues with tasks as needed.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member.</p>
<h4>Specific job knowledge, skills and ability</h4>
<p>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</p>
<ul>
<li>Proven experience and expertise in polishing, with a thorough understanding of techniques and methods for different surfaces.</li>
<li>Proficient in using hand tools and power tools relevant to polishing work.</li>
<li>Strong attention to detail and the ability to achieve high-quality finishes.</li>
<li>Excellent problem-solving skills and the ability to work independently or as part of a team.</li>
</ul>
<h4>Licenses or certificate</h4>
<ul>
<li>Painting and decorating certificate</li>
<li>Manufacturer training certification</li>
<li>Hazardous materials handling certification</li>
<li>CPR certification and/or first aid training is advantageous</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Here's what you'll do during a typical day:</p>
<h4>Essential functions</h4>
<ul>
<li>Responding to all inquiries in a highly professional and personalized manner.</li>
<li>Reservations agent should be offering the most suitable room types and curate the experience based on guest preference.</li>
<li>Answer both internal and external calls as per brand standard and FORBES.</li>
<li>Should know and be able to describe the booking terms and policies for various packages.</li>
<li>Ensure that all reservation requests are processed with quality along with all information obtained; this should be updated and shared with relevant departments.</li>
<li>Handle modification or cancellation inquiries from guests and partners.</li>
<li>Build and maintain strong relationships with partners, regular bookers, and repeat customers.</li>
<li>Perform quality checks on arrivals and reservations entered the previous day to ensure that all necessary information including billing, VIP levels, and preferences are updated as per standard.</li>
<li>Upsell higher room types.</li>
<li>Review no-shows and late cancellations and act accordingly. Understand the business trends and take calculated risks when required.</li>
<li>Handle all incoming emails related to reservations promptly as per standard response time.</li>
<li>Maintain up-to-date knowledge about ongoing promotions and hotel offerings to provide accurate and efficient information to guests.</li>
<li>Record keeping of all reservation correspondence including complimentary/HU forms, LPOs, voucher stays, etc.</li>
<li>Follow up on payments for reservations which require prepayments, e.g., advance deposits, travel agent reservations with cash payment basis.</li>
<li>Resolve guest issues and act as point of contact. In case escalation is needed, it should be done immediately.</li>
<li>Work closely with the commercial team and participate in business meetings whenever needed.</li>
<li>Handle group reservations (if applicable) including creation of SRPs, group master, rooming list, and build packages.</li>
<li>Have a brief understanding and process of package elements and distributions.</li>
<li>Collaborate with other departments including front office, commercial, and finance.</li>
<li>Keep open communication with the reservations manager and proactively highlight any operational challenges, guest complaints, initiatives, etc.</li>
</ul>
<h4>Supportive functions</h4>
<p>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Assist office in any other administrative duties as needed.</li>
<li>Prepare reports as required.</li>
<li>Attend training and meetings as required.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to read, listen, and communicate effectively in English.</li>
<li>Ability to assess, read, and accurately input information using a moderately complex computer system.</li>
<li>Ability to effectively deal with both internal and external customers, some requiring high levels of patience, tact, and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<h4>Essential functions</h4>
<ul>
<li>Meeting, greeting and directing guests who enter the lobby area.</li>
<li>Serving as the main point of contact for regular guests and VIP guests and ensuring the hotel departments are fully briefed on their requirements.</li>
<li>Building and maintaining positive relationships with guests and team members.</li>
<li>Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.</li>
<li>Serving as the main point of contact guests within reception scope – ensuring they spend a comfortable and memorable stay.</li>
<li>Managing, recording and resolving guest complaints promptly.</li>
<li>Delivering the true Waldorf service promise to our guests, by being the main point of contact for TWS guests before, during and after their stay.</li>
<li>Demonstrating a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate.</li>
<li>Ensuring a speedy resolution to any problems that may arise on shift.</li>
<li>Ensuring a very high level of customer service is constantly maintained for reception and lobby area.</li>
<li>Answering queries from guests, referring them to contact points at which they can obtain further information.</li>
<li>Participate in trainings in all areas, i.e. computer systems, balancing of shifts, day-to-day operations and guest service.</li>
<li>Covering telephone and operator duties as required.</li>
<li>Performing tasks with utmost accuracy and consistency, ensuring all the follow ups are done in a timely manner.</li>
<li>Completing check list and passing handover to the next shift.</li>
<li>Personalizing every interaction with the guests, collecting golden nuggets, offering Hilton Honors membership, customizing upsell practices.</li>
</ul>
<h4>Supportive function</h4>
<p>In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.</p>
<ul>
<li>Supporting and assisting other departments when required.</li>
<li>Liaising with other departments regarding matters arising e.g. security, housekeeping, engineering, accounting, food & beverage etc.</li>
<li>Reporting to the front office manager any maintenance that needs attention at the lobby.</li>
<li>Following through these maintenance issues when required.</li>
<li>Liaising with housekeeping regarding accommodation requirements.</li>
<li>Assisting with the duties of other departments if limited staff and upon management request.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>Ability to effectively deal with team members and guests who will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Excellent interpersonal skills to provide overall guest satisfaction.</li>
<li>Excellent mathematical comprehension to understand and interpret numbers as they apply to the operations in hotels.</li>
<li>Ability to access and accurately input information using a moderately complex computer system.</li>
<li>Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.</li>
<li>Ability to work under pressure and deal with stressful situations during busy periods.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Position statement:</h4>
<p>The Revenue Accounting Specialist is responsible for providing revenue accounting services to a portfolio of assigned hotels across the Middle East and Africa supported by the UAE Finance Centre of Excellence (COE). The UAE COE is a shared service center based in Ras Al Khaimah, delivering centralized finance support to approximately 60 hotels across the region. The role ensures accuracy, consistency, and compliance with Hilton standards, while working closely with hotel teams remotely. The role reports to the Revenue Accounting Supervisor.</p>
<h4>Position summary:</h4>
<ul>
<li>Reviewing and validating all revenue postings and preparing daily income audit reports for assigned hotels</li>
<li>Reviewing and approving reports within the daily income audit bundle and following up with hotel teams to ensure all required documentation is uploaded to Docuware and approvals are in place</li>
<li>Posting revenue and processing re-allocations based on requests from authorized finance leads for assigned properties</li>
<li>Reconciling revenue-related taxes and ensuring timely reporting to hotels for submission to government authorities</li>
<li>Performing monthly balance sheet reconciliations for revenue-related accounts across assigned hotels</li>
<li>Reconciling daily credit card activity and posting related receipts</li>
<li>Investigating and resolving variances in credit card reconciliations in collaboration with COE and hotel teams</li>
<li>Identifying opportunities for process improvements and automation to drive efficiency and standardization across supported hotels</li>
<li>Supporting additional tasks and initiatives as required by business needs</li>
</ul>
<h4>Direct reports:</h4>
<p>This role has no direct reports.</p>
<h4>The success in this role will demonstrate itself through the following attributes and skills:</h4>
<ul>
<li>Accounting knowledge, with a focus on revenue accounting principles</li>
<li>Familiarity with finance systems such as Navision, OnQ/OA and strong working knowledge of Excel</li>
<li>Fluent in English (written and verbal); additional languages such as French or Arabic are an advantage</li>
<li>Strong communication skills, with the ability to effectively liaise with hotel teams and internal stakeholders</li>
<li>Process improvement mindset, with a continuous focus on identifying more efficient ways of working and opportunities for automation</li>
<li>Inquisitive and proactive, with a willingness to learn, ask questions, and challenge existing practices</li>
<li>Well organized, with the ability to manage competing priorities, meet tight deadlines, and work under pressure</li>
<li>Strong team player, able to collaborate effectively both in office and remotely with hotel teams</li>
<li>Ability to quickly learn and adapt to multiple systems, with a positive approach to new challenges</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>Minimum education: high school graduate</li>
<li>Minimum years of experience: relevant years as a general accountant or income auditor</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: university graduate and/or accounting qualification</li>
<li>Minimum years of experience: relevant years each as a general accountant and revenue accounting</li>
<li>Arabic speaker</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Operate heavy excavating machinery to dig, move, and grade earth and other materials with precision.</li><li>Perform routine maintenance checks on the excavator, ensuring optimal performance and safety standards are met.</li><li>Collaborate with site supervisors and other operators to coordinate excavation activities and adhere to project timelines.</li><li>Interpret blueprints and site plans to determine excavation requirements and specifications accurately.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>vocational training in heavy machinery operation preferred.</p></li><li><p>Valid excavator operator certification and relevant licenses to operate heavy machinery legally.</p></li><li><p>Minimum of 3 years of hands-on experience operating excavators in construction or similar industries.</p></li><li><p>Ability to read and interpret construction plans and specifications effectively for accurate execution.</p></li></ul><p></p></section>