Restaurant Assistant Manager Jobs in UAE
18673 Jobs Found
<h2 class="h5">Job description</h2>
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<p>Do you see yourself as the Cluster Learning & Development Manager of InterContinental Hotels Group® at Dubai Festival City? </p><br><p>As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.</p><br><p>The IHG Hotels at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us. </p><br><p><strong>A little taste of your day-to-day:</strong></p><br><ul><li><strong>Learning Strategy & Planning:</strong><ul><li>Drive the property Learning & Development strategy aligned to business priorities, brand expectations, and luxury service ambition.</li><li>Conduct a structured Learning Needs Analysis and translate insights into a clear annual learning plan and calendar.</li><li>Establish learning governance to ensure consistency, relevance, and accountability across departments.</li></ul></li><li><strong>IHG University Implementation:</strong><ul><li>Own the implementation, adoption, and ongoing effectiveness of IHG University across the property.</li><li>Ensure all mandatory, brand, and role-based learning pathways are actively deployed, tracked, and completed.</li><li>Partner with leaders to embed IHG University learning into daily operations and on-the-job application.</li></ul></li><li><strong>Leadership & Talent Development:</strong><ul><li>Facilitate leadership development journeys for supervisors, managers, and senior leaders using approved IHG learning content.</li><li>In-person Training (Instructor-Led) guest experience and Leadership training topics</li><li>Support PDPs and succession planning by identifying development priorities for high-potential talent in partnership with People & Culture and department heads.</li><li>Support leaders to coach, develop, and performance-manage their teams effectively.</li></ul></li><li><strong>Departmental Trainer Enablement:</strong><ul><li>Lead and sustain a strong Departmental Trainer framework that enables learning to be delivered and reinforced within departments.</li><li>Train, coach, and support departmental trainers to ensure consistency, confidence, and effectiveness.</li><li>Monitor trainer capability and intervene where performance gaps exist.</li></ul></li><li><strong>Onboarding & Core Learning:</strong><ul><li>Lead the property onboarding experience, ensuring alignment with IHG University pathways and brand expectations.</li><li>Facilitate or oversee delivery of all core learning programs supplied by IHG.</li><li>Ensure learning pathways are clear for new colleagues, new supervisors, and newly appointed managers.</li></ul></li><li><strong>Measurement & Impact:</strong><ul><li>Track learning completion, engagement, and effectiveness using IHG University and other approved tools.</li><li>Evaluate learning impact beyond attendance, focusing on application, behaviour change, and performance improvement.</li><li>Use insights to continuously refine learning priorities and delivery.</li></ul></li><li><strong>Stakeholder Partnership:</strong><ul><li>Act as a trusted learning partner to the Hotel Leadership Team.</li><li>Coach leaders to take ownership of learning outcomes within their departments.</li><li>Collaborate with Operations, Quality, and Brand teams to ensure learning supports service excellence.</li></ul></li></ul><p><strong>What we need from you:</strong></p><br><ul><li>Bachelor’s degree or equivalent professional experience.</li><li>Minimum 3–5 years’ experience in Learning & Development, ideally within luxury hospitality or service-led environments.</li><li>Proven experience implementing and driving enterprise learning platforms (IHG University or similar).</li><li>Strong facilitation, coaching, and stakeholder influencing skills.</li><li>Solid understanding of adult learning principles and blended learning delivery.</li><li>Ability to diagnose performance gaps and translate them into effective learning interventions.</li><li>Confident communicator with credibility across operational and leadership teams.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p><br><p>So, join us, and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
Genuine is the way<br>At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things! The Sales Manager – Hospitality position is part of our hospitality business, a key segment within SARA Group focused on building strong customer partnerships, growing sales, and delivering premium products and solutions to luxury hotels, resorts, hospitality groups, and premium hospitality establishments across the UAE. Working with distinguished brands such as Villeroy & Boch, you will be responsible for developing business within the luxury hospitality sector, building strong relationships with hotel decision-makers, and positioning premium products and solutions that meet the high standards of five-star hospitality.<br>What You'll Do:· Develop and execute structured daily field-sales plans covering luxury hotels, resorts, hospitality groups, and premium hospitality customers across the UAE.· Identify, prospect, and acquire new customers across five-star hotels, luxury resorts, hospitality groups, hotel restaurants, banqueting operations, and other relevant premium hospitality businesses.· Conduct regular customer visits, presentations, product demonstrations, and business meetings to identify and develop sales opportunities.· Build and maintain strong relationships with purchasing and procurement managers, F&B managers, executive chefs, hotel management, owners, and key decision-makers.· Understand customer requirements, hotel standards, project specifications, and operational needs and recommend suitable premium products and solutions.· Present and promote premium brands and product collections, including Villeroy & Boch, and demonstrate their value, quality, design, and suitability for luxury hospitality environments.· Identify new business opportunities through hotel openings, renovations, refurbishments, new hospitality projects, and existing hotel requirements.· Prepare quotations, negotiate commercial terms, and follow up with customers through to successful order closure.· Manage the complete sales cycle from prospecting and initial engagement through order placement, fulfilment, and payment collection.· Grow existing accounts through cross-selling, upselling, and introducing new products, collections, and solutions.· Develop and maintain a strong sales pipeline, ensuring opportunities are actively followed up and converted.· Monitor competitor activities, market trends, hotel developments, pricing, and customer requirements to identify new business opportunities.· Maintain accurate and up-to-date customer records, sales activities, opportunities, and pipeline information.· Follow up on outstanding quotations, orders, and customer payments to support healthy business performance.· Collaborate closely with Sales, Warehouse, Logistics, Finance, and other internal teams to ensure smooth order fulfilment and customer service.· Achieve agreed monthly, quarterly, and annual sales and revenue targets.· Prepare regular sales reports covering customer visits, new business opportunities, sales performance, pipeline development, and market activity.· Represent SARA Group and its premium brands at relevant hospitality exhibitions, trade shows, networking events, and industry activities when required.<br>What You Should Bring:· Results Orientation: You are highly target-driven, commercially focused, and motivated by achieving and exceeding sales objectives.· Hospitality Business Development: You proactively identify opportunities within the luxury hospitality sector, build a strong pipeline, and convert prospects into long-term customers.· Relationship Building: You build trusted relationships with hotel procurement teams, purchasing managers, F&B leaders, chefs, hotel management, owners, and key decision-makers and understand how to turn relationships into sustainable business.· Commercial Awareness: You understand the dynamics of the luxury hospitality market, customer needs, pricing, competition, and the commercial drivers behind hotel purchasing decisions.· Communication & Negotiation: You communicate confidently and professionally and can influence, negotiate, and present premium products and solutions effectively.· Customer Focus: You are committed to delivering exceptional service and creating long-term partnerships with luxury hospitality customers.· Resilience & Ownership: You are comfortable working independently in the field, handling rejection, solving challenges, and taking ownership of your results.· Organization: You manage a large territory, customer portfolio, sales pipeline, and follow-ups with discipline and attention to detail.<br>What We're Looking For:· Bachelor’s degree (BA/BS) from a reputable institution.· 3–5 years of proven outdoor B2B sales experience in the UAE, preferably within luxury hospitality, hotel supplies, premium tableware, luxury hospitality products, or related industries.· Proven experience selling to five-star hotels, luxury resorts, hospitality groups, or other premium hospitality establishments.· Experience with premium brands, tableware, hotel operating supplies, or hospitality-related products and solutions will be a significant advantage.· Strong existing relationships and contacts within the UAE luxury hospitality sector, particularly with hotel procurement, purchasing, F&B, and management teams.· Proven track record of achieving sales targets and successfully acquiring new hospitality customers.· Strong knowledge of the UAE luxury hospitality market and customer landscape.· Excellent communication, negotiation, presentation, and customer relationship management skills.· Self-motivated, energetic, and comfortable working independently across the field.· Strong commercial awareness with the ability to identify and develop new business opportunities.· Good command of English; Arabic is an advantage.· Valid UAE driving license.· Willingness to travel extensively across the UAE for customer visits and business development activities.<br>Why Join Us? Learning, Development & Performance Excellence– access to e-learning, educational programs, and personalized development plans designed to fuel career growth. Our structured sales journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards. Wellbeing & Coaching– on-demand mental health coaching and perks that support balance and resilience. SARA Cares– initiatives that extend to education and other human-centered benefits beyond work.<br>All benefits and programs are subject to company policy and eligibility criteria.<br>Apply today and let’s make it happen!
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>DELANO Dubai</strong></p><br><p>Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.</p><br><p>Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. </p><br><br>Job Description<br><br><p>As Director of Marketing, you will be responsible for leading the hotel's overall marketing strategy, ensuring every guest touchpoint reflects the distinctive Delano brand.</p><br><p>Reporting to the General Manager and working closely with Regional Marketing, Revenue, Sales and Operations teams, you will develop integrated marketing strategies that build brand awareness, drive revenue and create meaningful cultural relevance.</p><br><p>This role requires a commercially minded leader with exceptional creative instincts, deep understanding of luxury hospitality and lifestyle brands, and a strong network across media, fashion, art, entertainment and the UAE luxury landscape.</p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Brand Leadership</strong></p><br><ul><li>Champion and protect the Delano brand across every channel and guest touchpoint.</li><li>Lead the development of the annual marketing strategy aligned with business objectives.</li><li>Ensure consistency in visual identity, storytelling and tone of voice.</li><li>Position Delano Dubai as a market-leading luxury lifestyle destination.</li></ul><p><strong>Marketing Strategy</strong></p><br><ul><li>Develop and execute integrated marketing campaigns supporting rooms, restaurants, bars, spa and events.</li><li>Drive awareness, market share, guest acquisition and revenue.</li><li>Build seasonal campaigns, product launches and brand initiatives.</li><li>Identify emerging market trends and guest behaviours to maximise commercial opportunities.</li></ul><p><strong>Digital & Content</strong></p><br><ul><li>Oversee all digital marketing activities including website, CRM, email marketing, SEO/SEM and paid media.</li><li>Lead content strategy across owned and earned channels.</li><li>Ensure all photography, videography and creative assets reflect Delano's elevated aesthetic.</li><li>Drive social media strategy in partnership with the Social Media Manager.</li></ul><p><strong>PR & Communications</strong></p><br><ul><li>Lead the hotel's PR strategy alongside appointed agencies.</li><li>Build relationships with international, regional and local media.</li><li>Secure impactful editorial coverage and thought leadership opportunities.</li><li>Oversee crisis communications where required.</li></ul><p><strong>Partnerships & Experiences</strong></p><br><ul><li>Develop strategic partnerships with luxury, fashion, design, wellness and cultural brands.</li><li>Create signature brand activations that generate conversation and strengthen Delano's positioning.</li><li>Build relationships with key opinion leaders, influencers and tastemakers aligned with the brand.</li></ul><p><strong>Commercial Performance</strong></p><br><ul><li>Manage the annual marketing budget and ROI.</li><li>Analyse campaign performance and guest insights.</li><li>Work closely with Revenue Management and Sales to maximise demand and profitability.</li><li>Present regular performance reports with actionable recommendations.</li></ul><p><strong>Leadership</strong></p><br><ul><li>Inspire and develop a high-performing marketing team.</li><li>Foster collaboration across departments.</li><li>Mentor direct reports and encourage creativity, accountability and innovation.</li><li>Build a culture of excellence that reflects Delano's values.</li></ul><br>Qualifications<br><br><p><strong>Experience</strong></p><br><ul><li>Bachelor’s degree in Marketing, Communications, Business or a related field.</li><li>8 - 10 years’ progressive marketing leadership experience within luxury hospitality or premium lifestyle brands.</li><li>Proven track record leading marketing for a luxury hotel or internationally recognised lifestyle brand.</li><li>UAE or GCC experience preferred; pre-opening experience highly advantageous.</li><li>Strong commercial and strategic mindset, with the ability to balance brand vision and business performance.</li><li>Deep expertise in luxury brand positioning, storytelling and creative direction.</li><li>Strong understanding of digital marketing, CRM and performance marketing.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Strong analytical and financial acumen, with a data-informed approach to decision making.</li><li>Established network across luxury media, fashion, influencers and lifestyle partners.</li><li>Ability to thrive in a fast-paced, entrepreneurial environment.</li><li>Demonstrated experience in leading teams, developing talent, and fostering a culture of empowerment, inclusivity and innovation.</li><li>Leadership style that unites, inspires and elevates team performance across both guest experience and business outcomes.</li><li>A genuine passion for purpose-driven hospitality and culturally relevant brand building.</li></ul><p><strong>What We're Looking For</strong></p><br><p>We're looking for someone who understands that luxury is felt rather than announced.</p><br><p>Someone who can build brands that become part of culture, create campaigns that inspire conversation, and lead with quiet confidence. You combine creativity with commercial thinking, elegance with precision, and bring an instinctive understanding of what makes Delano unlike anywhere else.</p><br><p>You are also naturally connected within the world of luxury, fashion and culture - able to open doors, build meaningful relationships and place the brand at the centre of relevant conversations.</p><br><br>Additional Information<br><br><p><strong>What awaits you...</strong></p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Marketing Manager, Brand, Middle East</strong></p><br><br>
<p><strong>Location:</strong> Dubai, UAE</p><br><br>
<strong>About the team</strong>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.</p><br><br>
<strong>About the role</strong>
<p>We are looking for an experienced Marketing Manager to join our Middle East Marketing team at Deliveroo. Based in the UAE, this role covers marketing projects and campaign management across the Middle East, with a focus on the UAE and Kuwait. In this role, you will be at the heart of bringing our local marketing initiatives and campaigns to life, from initial brief through to delivery, ensuring we show up consistently and compellingly across every channel and market.</p><br><br>
<p>Reporting into the Marketing team lead, you will be responsible for coordinating and executing integrated marketing campaigns and projects across the UAE and Kuwait that connect emotionally with our customers and strengthen Deliveroo’s position as a loved, trusted brand. This is a high-impact role for a marketer who is comfortable wearing multiple hats. You will own projects end-to-end, setting the pace, aligning contributors, and making sure delivery happens across a full breadth of marketing initiatives. It requires a balance of creative sensibility, strong project management skills, and a data-driven mindset to continuously improve how we show up in the world.</p><br><br>
<strong>What you’ll be doing</strong>
<ul>
<li>
<p><strong>Planning & Execution:</strong> Own the end-to-end delivery of marketing projects and campaigns, acting as the project lead who sets timelines, aligns contributors, and drives accountability across teams to ensure initiatives and campaigns land on time, on budget, and to the highest creative standard.</p><br><br>
</li>
<li>
<p><strong>Integrated Campaign Coordination</strong>: Work cross-functionally with media, CRM, social, PR/comms, and central vertical and marketing teams to plan and execute local brand campaigns across the UAE and Middle East, ensuring consistent and effective activation across all channels (ATL, OOH, digital, social, in-app).</p><br><br>
</li>
<li>
<p><strong>Briefing & Stakeholder Management:</strong> Write clear, insight-led creative briefs and manage the feedback and approval process with internal creative teams and external agencies, championing the work while staying aligned to marketing goals and brand guidelines.</p><br><br>
</li>
<li>
<p><strong>Performance Tracking & Reporting:</strong> Track campaign KPIs, compile post-campaign reports, and translate learnings into clear recommendations to improve future brand activity.</p><br><br>
</li>
<li>
<p><strong>Budget & Timeline Management</strong>: Own and track campaign budgets and delivery timelines, flagging risks proactively and ensuring efficient use of marketing spend.</p><br><br>
</li>
<li>
<p><strong>Market & Competitor Intelligence</strong>: Stay informed on market trends, competitor campaigns, and cultural moments, using insights to inform creative strategy and identify brand-building opportunities.</p><br><br>
</li>
<li>
<p><strong>Stakeholder Management:</strong> Act as the connective tissue across workstreams, building strong relationships with local and central teams, agencies, and partners, and ensuring all contributors are clear on priorities, timelines, and what is expected of them to drive campaigns forward.</p><br><br>
</li>
</ul>
<strong>What you’ll need to thrive</strong>
<ul>
<li>
<p>Minimum 6-8 years of experience in brand marketing, campaign and project management, or a related marketing discipline, ideally in tech</p><br><br>
</li>
<li>
<p>Proven experience managing integrated brand campaigns end-to-end, ideally across multiple channels and markets</p><br><br>
</li>
<li>
<p>A strong eye for creative quality combined with the ability to give clear, constructive feedback to agencies and internal teams</p><br><br>
</li>
<li>
<p>Excellent project management skills: you’re highly organised, detail-oriented, and able to manage multiple workstreams simultaneously without dropping the ball</p><br><br>
</li>
<li>
<p>Analytically minded: comfortable pulling and interpreting campaign performance data to develop actionable insights</p><br><br>
</li>
<li>
<p>Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams and senior stakeholders</p><br><br>
</li>
<li>
<p>A self-starter attitude: you take ownership, move quickly, and find ways to make things happen in a fast-paced, matrixed environment</p><br><br>
</li>
<li>
<p>A natural project owner: equally at home driving a brand campaign as a partner activation, a tentpole seasonal moment, or a cross-functional commercial initiative, bringing the same clarity, rigour, and drive to every brief you pick up</p><br><br>
</li>
<li>
<p>Familiarity with the UAE and Kuwait markets, including an understanding of local consumer behaviour, cultural moments (i.e. Ramadan, Eid, National Days), and the competitive landscape in both markets</p><br><br>
</li>
</ul>
<strong>Why Deliveroo</strong>
<p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><br><br>
<p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><br><br>
<br>
<strong>Workplace & Benefits</strong>
<p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><br><br>
<br>
<strong>Diversity</strong>
<p>At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><br><br>
<p>We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p><br><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Marketing Manager, Brand, Middle East</strong></p><br><br>
<p><strong>Location:</strong> Dubai, UAE</p><br><br>
<p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br>
<strong>About the team</strong>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design, we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.</p><br><br>
<strong>About the role</strong>
<p>We are looking for an experienced Marketing Manager to join our Middle East Marketing team at Deliveroo. Based in the UAE, this role covers marketing projects and campaign management across the Middle East, with a focus on the UAE and Kuwait. In this role, you will be at the heart of bringing our local marketing initiatives and campaigns to life, from initial brief through to delivery, ensuring we show up consistently and compellingly across every channel and market.</p><br><br>
<p>Reporting into the Marketing team lead, you will be responsible for coordinating and executing integrated marketing campaigns and projects across the UAE and Kuwait that connect emotionally with our customers and strengthen Deliveroo’s position as a loved, trusted brand. This is a high-impact role for a marketer who is comfortable wearing multiple hats. You will own projects end-to-end, setting the pace, aligning contributors, and making sure delivery happens across a full breadth of marketing initiatives. It requires a balance of creative sensibility, strong project management skills, and a data-driven mindset to continuously improve how we show up in the world.</p><br><br>
<strong>What you’ll be doing</strong>
<ul>
<li>
<p><strong>Planning & Execution:</strong> Own the end-to-end delivery of marketing projects and campaigns, acting as the project lead who sets timelines, aligns contributors, and drives accountability across teams to ensure initiatives and campaigns land on time, on budget, and to the highest creative standard.</p><br><br>
</li>
<li>
<p><strong>Integrated Campaign Coordination</strong>: Work cross-functionally with media, CRM, social, PR/comms, and central vertical and marketing teams to plan and execute local brand campaigns across the UAE and Middle East, ensuring consistent and effective activation across all channels (ATL, OOH, digital, social, in-app).</p><br><br>
</li>
<li>
<p><strong>Briefing & Stakeholder Management:</strong> Write clear, insight-led creative briefs and manage the feedback and approval process with internal creative teams and external agencies, championing the work while staying aligned to marketing goals and brand guidelines.</p><br><br>
</li>
<li>
<p><strong>Performance Tracking & Reporting:</strong> Track campaign KPIs, compile post-campaign reports, and translate learnings into clear recommendations to improve future brand activity.</p><br><br>
</li>
<li>
<p><strong>Budget & Timeline Management</strong>: Own and track campaign budgets and delivery timelines, flagging risks proactively and ensuring efficient use of marketing spend.</p><br><br>
</li>
<li>
<p><strong>Market & Competitor Intelligence</strong>: Stay informed on market trends, competitor campaigns, and cultural moments, using insights to inform creative strategy and identify brand-building opportunities.</p><br><br>
</li>
<li>
<p><strong>Stakeholder Management:</strong> Act as the connective tissue across workstreams, building strong relationships with local and central teams, agencies, and partners, and ensuring all contributors are clear on priorities, timelines, and what is expected of them to drive campaigns forward.</p><br><br>
</li>
</ul>
<strong>What you’ll need to thrive</strong>
<ul>
<li>
<p>Minimum 6-8 years of experience in brand marketing, campaign and project management, or a related marketing discipline, ideally in tech</p><br><br>
</li>
<li>
<p>Proven experience managing integrated brand campaigns end-to-end, ideally across multiple channels and markets</p><br><br>
</li>
<li>
<p>A strong eye for creative quality combined with the ability to give clear, constructive feedback to agencies and internal teams</p><br><br>
</li>
<li>
<p>Excellent project management skills: you’re highly organised, detail-oriented, and able to manage multiple workstreams simultaneously without dropping the ball</p><br><br>
</li>
<li>
<p>Analytically minded: comfortable pulling and interpreting campaign performance data to develop actionable insights</p><br><br>
</li>
<li>
<p>Strong interpersonal and communication skills, with the ability to work effectively across cross-functional teams and senior stakeholders</p><br><br>
</li>
<li>
<p>A self-starter attitude: you take ownership, move quickly, and find ways to make things happen in a fast-paced, matrixed environment</p><br><br>
</li>
<li>
<p>A natural project owner: equally at home driving a brand campaign as a partner activation, a tentpole seasonal moment, or a cross-functional commercial initiative, bringing the same clarity, rigour, and drive to every brief you pick up</p><br><br>
</li>
<li>
<p>Familiarity with the UAE and Kuwait markets, including an understanding of local consumer behaviour, cultural moments (i.e. Ramadan, Eid, National Days), and the competitive landscape in both markets</p><br><br>
</li>
</ul>
<p><em><strong><u>Term: Please note this role is a 6 month fixed term contract.</u></strong></em></p><br><br>
<br>
<strong>Why Deliveroo</strong>
<p>Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><br><br>
<p>We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><br><br>
<br>
<strong>Workplace & Benefits</strong>
<p>At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><br><br>
<br>
<strong>Diversity</strong>
<p>At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><br><br>
<p>We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p><br><br>
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Sales, Onboarding & Account Manager – English & Spanish Speaking | Dubai<br>About Kayana<br>Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, online ordering, payments, and AI-powered solutions, enabling brands to scale and succeed. Our mission is simple: to help businesses thrive through innovative technology. With operations across the UK, USA, Canada, Spain, Netherlands, Australia, and UAE, Kayana is proud to foster an inclusive, dynamic, and high-performance culture. As an AI-centric technology company, we actively embrace AI and automation to improve how we work, serve our customers, and scale our operations. Every employee is supported with opportunities for professional growth, while also being trusted to take ownership and make a meaningful impact.<br>Important Work Arrangement Note This role requires full-time, on-site work from Monday to Saturday (6 days a week) in Dubai. Candidates should be comfortable working in a fully office-based environment, as remote or hybrid work is not available for this position.<br>About You We are looking for a highly motivated and commercially driven English and Spanish-speaking Sales, Onboarding & Account Manager to join our growing team in Dubai. This is a full customer lifecycle role, covering everything from identifying and winning new business, through customer onboarding and implementation, to managing and growing long-term customer relationships. You will work closely with hospitality and retail businesses, helping them understand how Kayana's technology can improve their operations and deliver measurable value. The ideal candidate is confident communicating with customers, comfortable demonstrating technology, commercially minded, highly organised, and able to build strong long-term relationships. You should be comfortable taking ownership of the customer journey and working cross-functionally with Sales, Support, Product, Engineering, and other internal teams. Key Responsibilities Sales & Business Development Prospect and identify hospitality and retail businesses that could benefit from Kayana's solutions. Conduct outbound calls, follow-ups, and other sales activities to generate new business opportunities. Qualify leads and understand customer requirements, operational challenges, and business needs. Deliver engaging product demonstrations covering EPOS, Kiosks, Online Ordering, Payments, QR Ordering, and other Kayana solutions. Build, manage, and maintain an active sales pipeline within the CRM. Prepare and present commercial proposals and negotiate terms with prospective customers. Manage the sales process from initial contact through contract signature and handover. Identify opportunities to upsell and cross-sell additional Kayana products. Achieve agreed monthly and quarterly sales targets. Maintain accurate and up-to-date CRM records, sales activities, and pipeline information. Customer Onboarding & Implementation Conduct kick-off calls with newly signed customers and establish clear implementation timelines. Understand customer operational requirements and coordinate the onboarding process accordingly. Configure customer accounts within Kayana Web Admin, including menus, items, properties, users, and payment configurations. Coordinate EPOS and kiosk hardware setup, delivery, and relevant third-party integrations. Train customers and venue staff on Kayana's EPOS, Kiosk, Web Admin, and other applicable solutions. Monitor onboarding milestones and proactively follow up to ensure customers are ready for their planned go-live date. Troubleshoot initial configuration and implementation issues, escalating technical matters to Support or Engineering when required. Maintain clear and proactive communication with customers throughout the onboarding process. Identify additional product and revenue opportunities during onboarding. Capture customer feedback and communicate product requirements to the Product team. Account Management & Customer Success Act as the primary point of contact for an assigned portfolio of live customers. Build strong, long-term relationships with customers and understand their business and operational needs. Conduct regular customer check-ins and business reviews to understand usage, satisfaction, and opportunities for improvement. Monitor account health, engagement, and potential churn risks. Identify and drive upselling and cross-selling opportunities across Kayana's product portfolio. Manage renewal discussions and support customer retention. Coordinate with Support, Product, Engineering, and other internal teams to ensure customer issues are addressed effectively. Escalate and follow up on ongoing support or operational issues until appropriate resolution is reached. Maintain accurate customer information, account activity, and health status within the CRM. Gather customer feedback and communicate relevant insights to the Product team. Support customers through business changes such as additional venues, expansions, new products, and multi-location rollouts. Ensure customers continue to receive value from Kayana's solutions after go-live.<br>What We're Looking For Fluency in English and Spanish, both written and spoken. Proven experience in sales, business development, account management, customer success, onboarding, or a similar customer-facing role. Strong commercial mindset with the ability to identify and convert new business opportunities. Experience managing customers throughout the full customer lifecycle. Confident presenting and demonstrating technology or software solutions to customers. Strong communication, negotiation, and relationship-building skills. Experience working with CRM systems and maintaining accurate sales and customer records. Strong organisational skills with the ability to manage multiple customers, opportunities, and onboarding projects simultaneously. Ability to understand customer business requirements and translate them into practical solutions. Comfortable working with cross-functional teams including Support, Product, Engineering, and Operations. Proactive approach to identifying customer issues, opportunities, and risks. Ability to work towards and consistently achieve commercial targets. Strong interest in technology and the ability to quickly learn new products and systems. Experience in hospitality, retail, EPOS, payments, Saa S, or technology would be highly advantageous. Highly Preferred Previous experience selling or managing Saa S, EPOS, payments, hospitality technology, or retail technology solutions. Experience working with restaurants, cafés, hospitality groups, retail businesses, or multi-location operators. Experience conducting product demonstrations and customer training. Experience managing technical implementations or software onboarding. Existing knowledge of the UAE hospitality and retail market. Experience working with international customers and multicultural teams. Experience managing multi-location customer accounts and expansion opportunities. Additional language skills would be an advantage. Why Join Us? At Kayana, you will be part of a fast-growing global technology company where your work will have a direct and visible impact on our customers and commercial growth. We offer:A clear path for career growth and development. The opportunity to work with innovative technology that is reshaping the ordering and payments industry. Direct exposure to hospitality, retail, payments, Saa S, and AI-powered technology. The opportunity to manage the full customer lifecycle, from acquisition through onboarding and long-term account growth. A supportive and collaborative environment where your success is celebrated. Direct access to senior leadership and the opportunity to take ownership from day one. The opportunity to work with international customers across multiple markets. The opportunity to work in an ambitious, fast-moving, AI-centric technology company. A collaborative, high-performance environment where decisions are made quickly and ownership is encouraged. Location: Dubai, UAEWork Arrangement: Full-time, On-site | Monday–Saturday Languages: English & Spanish Salary: Starting AED 7,000
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<p><strong>Remarkable people, trusted by clients to design and advance the world. </strong> </p><br> <p><strong>The Role</strong> </p><br><br><p>This is an exciting opportunity for an experienced Project Director with a proven track record in driving the successful execution of major detailed engineering projects, ensuring they are delivered on time, within budget, and to the highest quality standards for a high-profile client. </p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>The key objectives for this role are: </strong></p><br><ul> <li>Defining project objectives, creating detailed roadmaps, and establishing timelines</li> <li>Securing and optimizing resources, managing budgets, and ensuring efficient workflows</li> <li>Assembling and leading project teams, streamlining communication, and resolving conflicts</li> <li>Identifying potential risks, devising mitigation strategies, and implementing contingency plans</li> <li>Monitoring project progress, tracking key performance indicators (KPIs), and reporting updates to stakeholders</li> <li>Ensuring that project deliverables meet the required quality standards and specifications</li> <li>Maintaining effective communication with stakeholders to ensure alignment and address any issues promptly</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Key Accountabilities and Responsibilities:</strong></p><br><p>We are looking for a visionary leader who can inspire and motivate diverse teams, fostering a culture of collaboration and innovation with an ability to build strong relationships with clients, stakeholders, and regulatory bodies will be crucial in ensuring project success.</p><br><p>Strategic thinking and exceptional leadership skills will be instrumental in cultivating a culture of safety, excellence, and sustainability, ultimately contributing to the long-term growth and success of Wood.</p><br><p>The Project Manager will possess a deep understanding of project management principles and methodologies, coupled with a proven track record of delivering EPC or EPCm projects on time and within budget ensuring appropriate reporting and governance is in place and that all project activities comply with industry standards and regulations.</p><br><p><strong>Responsibilities</strong></p><br><ul> <li>Safety Management: Promote and enforce a strong safety culture, ensuring compliance with all safety regulations and standards and environmental regulations throughout project execution.</li> <li>Project Management: <ul> <li>Lead and manage large-scale EPCm projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards and alignment with project goals and objectives.</li> <li>Develop and implement project plans, including scope, schedule, and resource allocation. Monitor project progress and performance, identifying and mitigating risks proactively.</li> <li>Manage project resources, including personnel, equipment, and materials, to optimize project delivery.</li> <li>Ensure compliance with health, safety, </li> </ul></li> <li>EPCm Management: <ul> <li>Oversee the EPCm operations in the region, ensuring alignment with corporate strategies and objectives.</li> <li>Establish and maintain relationships with key stakeholders, including clients, contractors, and regulatory bodies.</li> <li>Drive continuous improvement initiatives within the EPCm framework to enhance efficiency and effectiveness.</li> </ul></li> <li>Resource Management: Recruit, train, and mentor project teams, fostering a culture of collaboration and high performance.</li> <li>Schedule and Budget Management: Develop and maintain project schedules and budgets, ensuring timely completion of all activities and adherence to cost control measures. </li> <li>Risk Management: Identify potential risks and develop mitigation strategies to minimize disruptions to project cost and schedule.</li> <li>Performance Monitoring: Establish key performance indicators (KPIs) to measure efficiency and effectiveness, providing regular reports to senior management.</li> <li>Team Leadership: Manage and mentor a team professional, promoting continuous improvement and professional development.</li> <li>Stakeholder Engagement: Collaborate with internal and external stakeholders, to ensure alignment and compliance throughout the project duration.</li> <li>Compliance: Ensure all project activities comply with company policies, procedures, and relevant reporting requirements.</li></ul><p><strong>Specific Responsibilities</strong></p><br><ul> <li>Project Monitoring and Reporting: Ensure comprehensive monitoring and reporting on project performance, focusing on delivery against cost, scope, quality, and schedule requirements. Regularly assess and report on contract profit targets and maintain up-to-date risk registers for all projects.</li> <li>Project and Contract Start-Up Oversight: Conduct thorough reviews during project and contract start-up phases to ensure all foundational elements are in place for successful execution.</li> <li>Commercial and Financial Accountability: Oversee all aspects of commercial and financial management, including revenue delivery, margin and overhead management, budget forecasting, and cash collection. Implement effective cost control measures and conduct regular risk and opportunity reviews to optimize financial performance.</li> <li>Proposal Development and Review: Collaborate in the development and review of project proposals and plans, establishing clear timeframes, procedures, and resource requirements. Ensure adherence to corporate policies and best practices while setting parameters for project evaluation.</li> <li>Change Management: Negotiate changes to project scope with clients, following established change management processes to identify and approve modifications to scope, cost, schedule, and quality.</li> <li>Innovation and Technology Integration: Actively pursue and develop opportunities for innovation, including digitalization and the use of advanced technologies, to enhance project value for both Wood and its clients.</li> <li>Project Execution Planning: Approve project procedures and execution plans, ensuring clarity in scope of work, deliverables, master schedules, budgets, organizational charts, and risk registers.</li> <li>Team Competence Assurance: Ensure that all project team members possess the necessary skills and competencies to effectively execute their assigned tasks.</li> <li>Project Management Systems Implementation: Establish and maintain the required project management software systems, ensuring that all team members receive appropriate training and support.</li> <li>HSSE Leadership: Lead health, safety, security, and environmental (HSSE) initiatives, establishing proactive programs and audit schedules to address quality management issues effectively.</li> <li>Assurance and Peer Review Participation: Actively participate in assurance activities and peer reviews to ensure project integrity and compliance with best practices.</li></ul><br>Qualifications:<br> <p><strong>Skills And Qualifications </strong></p><br><br> <p><strong>What makes you remarkable? </strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><br> <p><strong>Expected</strong>:</p><br><br><ul> <li>University degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience</li> <li>Project Management Professional (PMP), associate in project management (APM) or equivalent certification is preferred</li> <li>Experience: Minimum of 20 years of experience in project management, with at least 10 years in a leadership role on large-scale detailed engineering projects for Saudi Aramco</li> <li>Excellent communication and presentation skills with the ability to present, inform, and persuade at all levels and externally</li> <li>Strong leadership and team management skills</li> <li>Strong problem-solving skills and the ability to make decisions under pressure</li> <li>High level of integrity and professionalism</li> <li>Commitment to continuous improvement and innovation</li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Extensive broad and deep project management experience in relevant industry sector(s)</li> <li>Significant experience with multiple project delivery types including frameworks, portfolios, pre-FEED, FEED, EPC and EPCM</li> <li>Extensive experience and understanding of project execution tools, processes and procedures</li> <li>Expert level ability to build and lead a team of technical people, actively supporting, encouraging and engaging those reporting to the position</li> <li>A thorough understanding of strategic and change management with the ability to translate this into appropriate goals, methodologies and strategies for implementation</li> <li>Strong organizational and time management skills; able to effectively manage within tight time frames, to prioritize, and delegate appropriately</li></ul> </div>
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<p><strong>Job Purpose</strong><br>• To prospect, identify, and on-board new to bank borrowing corporate relationships within Large Corporates, Government., Public Sector and GREs Segment in-line with Mashreq Bank’s growth strategy. <br>• Help the Business Segment in managing proposition for Middle Market including Business development, client acquisition, service quality, client survey, value proposition & analytics<br>• Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal & external campaigns and alignment with other Products & proposition including Risk policies, Payment & Cash management, Trade products, collaboration with Retail banking including Private Banking and SMEs.</p><br><p><strong>Key Result Areas</strong><br>• Be an ambassador for Mashreq bank and develop the bank’s profile in the local business and wider community by originating and delivering Mashreq Bank products and services for corporate banking customers (annual revenue exceeding AED 1BN).<br>• Identify key contacts at potential client companies to establish and foster a relationship.<br>• Keep abreast of market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects. <br>• To build a proprietary understanding of each client’s financial needs/issue agenda; originating and assisting in the execution of innovative deal solutions with and through sector and product partners. <br>• Fully dimension the client’s wallet and identify/create opportunities for Mashreq to deliver customized solutions.<br>• Structure the client’s requirement ensuring optimum Return on Risk Capital performance across business and credit cycles, while setting and meeting Mashreq’s revenue, cross-sell and capital management objectives.<br>• Owning the entire credit process from timely preparation of the credit proposal to obtaining the credit approvals and subsequent documentation and onboarding.<br>• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.<br>• Achieve business targets for new-to-bank, profitability, deposits growth, income growth and cross-selling.<br>• Ensure all relevant control measures are undertaken to minimize the risk exposure.<br>• Track and monitor deal flows, liaising such that vital business reports are prepared and available on a timely basis.<br>• Maintaining close contact with coverage, product and risk specialists within Mashreq Bank.<br>• Build a network of business introducers in the local professional and business community<br>• Help in development of client value proposition, innovative acquisition proposition tailored as per identified market / segmental needs.<br>• Help business manage in implementing new offerings via different tie up’s and strategic partnerships<br>• Support in set up of referral model with different partners inside/outside of bank and manage referral / intermediaries<br>• Work on creating the quarterly/annual strategy for the business on Proposition, tactical campaigns for sales force and for clients<br>• Coordinate with all business owners and product managers to create cross sell opportunities<br>• Support in formulating relevant policy / program guidelines to ensure proper controls are in place and work within the overall compliance policies<br>• Carry out competitor intelligence on regular basis and find opportunities of enhancement in existing proposition<br>• Work closely with the process and system development team to ensure the systems and processes are geared to cater to the ongoing business requirements, product parameters and evolving customer needs.<br>• To help ensure control requirements of the business are adhered to in line with bank policies to ensure good growth in a sustainable, profitable and predictable manner.<br>• Review of various plan and ensure management reporting to Business Manager of the same in conjunction with the relevant business development initiatives / product launches.</p><br><p><br><strong>Knowledge, Skills and Experience</strong><br>• At least 8 years of relevant banking experience in Business development as well as in credit and customer relationship management in banking sector out of which at least 2 years in a similar position in UAE<br>• Mature and independent mindset, able to work effectively under pressure<br>• University level education preferably in business, finance or related discipline<br>• Sound credit analytical skills and profound knowledge in various corporate banking products<br>• Strong networking, leadership and management skills <br>• Strong commercial orientation with acute interpersonal skills <br>• Strong working knowledge in MS office, web content and analytics<br>• Innovative – willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response<br>• Strong work ethic; high energy levels; results oriented – a self-starter prepared to take the initiative to identify and/or follow issues through, whilst exercising judgment as to when to seek assistance.<br>• Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfill client and internal requirements</p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Key Responsibilities Manage daily office operations and administrative activities. Supervise administrative and office support staff. Manage office supplies, equipment and inventory. Coordinate with vendors, suppliers and service providers. Manage facilities requirements, maintenance and office services. Coordinate meetings, calendars, appointments and business travel. Prepare reports, presentations, correspondence and administrative documentation. Maintain company records, contracts, files and confidential documents. Support procurement, purchase orders, invoices and expense tracking. Coordinate office events, meetings and employee activities. Ensure compliance with company policies and office procedures. Liaise with HR, Finance, IT and other departments on administrative requirements. Monitor office budgets and identify opportunities for cost optimization. Support management with ad-hoc operational and administrative requirements. Requirements Bachelor’s degree in Business Administration, Management or related field preferred. Previous experience as an Office Manager / Administration Manager / Senior Office Administrator. Strong knowledge of office administration and facilities coordination. Proficiency in Microsoft Office – Excel, Word, Power Point and Outlook. Strong organizational, communication and stakeholder-management skills. Ability to manage multiple priorities and work independently.<br>Office Management | Office Administration | Administrative Management | Administrative Assistance | Operations Management | Facilities Management | Vendor Management | Procurement | Budget Management | Contract Management | Office Operations | Team Management | Calendar Management | Meeting Coordination | Travel Management | Expense Management | Invoice Processing | Purchase Orders | Document Management | Records Management | Microsoft Office | Microsoft Excel | Microsoft Power Point | Microsoft Outlook | Stakeholder Management | Event Coordination<br>Office Management | Office Administration | Operations Management | Facilities Management | Vendor Management | Administrative Management | Procurement | Budget Management | Team Management | Stakeholder Management Popular sourcing titles: Office Manager | Administration Manager | Admin Manager | Office & Administration Manager | Office Operations Manager | Administrative Manager | Senior Office Administrator | Administration & Facilities Manager.
<p>We are looking for a results-oriented Export Manager with strong UAE experience and a proven background in the food packaging industry to drive international sales and business growth.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>15+ years of UAE experience</strong> in export sales/business development.</p></li><li><p>Strong <strong>food packaging industry</strong> experience.</p></li><li><p>Proven track record in <strong>international sales and market expansion</strong>.</p></li><li><p>Strong knowledge of <strong>export procedures, documentation, logistics, and international trade</strong>.</p></li><li><p>Excellent understanding of <strong>business development strategies and market penetration</strong>.</p></li><li><p>Strong negotiation, communication, and leadership skills.</p></li><li><p>Existing <strong>international customer networks</strong> will be an advantage.</p></li></ul>
<ul><li><p>3 to 5 years’ experience in category management.
CIPS level 3 , Level 4 or higher preferred
The Sourcing Manager (reporting to the Business Sourcing Senior Manager) is responsible forCompany's sourcing
requirement including international. The Sourcing Manager will be executing strategic sourcing initiatives for specific categories to drive cost efficiencies, supplier performance, and category management excellence. This role focuses on managing vendor
relationships, negotiating favourable terms, and ensuring compliance with sourcing policies and regulations. The Manager also
optimizes sourcing operations and delivers value through supplier relationships.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Supply Chain Management, Engineering, or a related field; Master's degree preferred.</p></li><li><p>Minimum of 3-5 years of progressive experience in strategic sourcing or category management, preferably within the [Specific Industry, e.g., Technology, Manufacturing, Pharmaceuticals] sector.</p></li><li><p>Proven expertise in developing and executing complex sourcing strategies for direct or indirect spend categories.</p></li><li><p>Strong negotiation and contract management skills, with a track record of achieving significant cost savings and improved terms.</p></li></ul>
POSITION OBJECTIVE <br/>- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br/>- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures <br/>- End to end store responsibility in absence of Store Manager <br/>- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br/>- Provide feedback to the Store Manager and Area Manager with regards to employees and products <br/>Key Responsibilities <br/>- Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss <br/>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br/>- Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales <br/>- Assisting the Store Manager in implementation of operating procedures at the store as per the company standards <br/>- Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br/>- Regularly audits own store administration and resolve any issues <br/>- Manage the daily roaster, leave and grievances of the retail staff <br/>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br/>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br/>- Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products <br/>- Ensure awareness and vigilance at all times of security in the store without any negligence <br/>- Must be updated about the various brands of the group for suggestive selling to the customers <br/>- End to end store responsibility in absence of Store Manager <br/>- Must be physically fit to stand for extended hours and heavy lifting <br/><br/>
<ul><li>Develop and implement procurement strategies that align with the overall business objectives, ensuring cost-effectiveness and quality.</li><li>Conduct market research to identify potential suppliers, evaluating their offerings and capabilities to ensure they meet organizational needs.</li><li>Negotiate contracts and agreements with suppliers, focusing on achieving favorable terms that enhance the company’s position.</li><li>Monitor supplier performance post-contract to ensure compliance with terms, addressing any issues promptly to mitigate risks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Supply Chain Management, Business Administration, or a related field; a master’s degree is preferred.</li><li>Minimum of 5 years of experience in procurement or supply chain management, with a focus on strategic sourcing.</li><li>Professional certifications such as Certified Purchasing Manager (CPM) or Chartered Institute of Procurement & Supply (CIPS) are highly desirable.</li><li>Experience in the relevant industry, demonstrating familiarity with sector-specific procurement challenges and solutions.</li></ul>
<h2><u>Project Manager roles </u></h2><p>As a role that focuses on completing a project as efficiently and promptly as possible, expect to see any of the following duties and responsibilities in a Project Manager job description:</p><ul><li>Leading project planning sessions</li><li>Coordinating staff and internal resources</li><li>Managing project progress and adapt work as required</li><li>Ensuring projects meet deadlines</li><li>Managing relationships with clients and stakeholders</li><li>Designing and signing off on contracts</li><li>Overseeing all incoming and outgoing project documentation</li><li>Participating in tender process i.e. design, submission and review</li><li>Designing risk mitigation plan</li></ul><p><br></p><p><strong><u>Project Manager job qualifications and requirements</u></strong></p><ul><li>A great Project Manager usually has five or more years’ experience, and one or several formal qualifications. A Project Manager job description could include degrees in any of the following fields:</li><li>Engineering</li><li>IT or Computer Science</li><li>Business or Business Administration</li><li>Management</li><li>Additionally, Project Managers should possess high levels of the below skills to perform well in the role:</li><li>Written and verbal communication skills</li><li>Capacity to manage high stress situations</li><li>Ability to multi-task and manage various project elements simultaneously</li><li>Leadership skills</li><li>Big-picture thinking and vision</li><li>Attention to detail</li><li>Conflict resolution skills</li></ul><h2><br></h2>
Al Tafasil Acrylic Works – Ajman We are a growing manufacturing company specializing in acrylic products, signage, CNC, laser cutting, UV printing, large-format printing, stickers, leather products, painting, and assembly. We are looking for an experienced Factory / Production Manager to lead our production team, organize daily operations, improve workflow, and ensure orders are completed efficiently and on time. We are looking for someone who is hands-on, organized, experienced in managing production teams, and capable of taking full responsibility for factory operations.???? Ajman, UAE
???? Interested candidates can send their CV via DM.#Hiring #Factory Manager #Production Manager #Ajman Jobs #UAEJobs #Manufacturing
<p>Export B2G Sales Manager/ Sales Lead</p><br><p><strong>Candidate Requirements:</strong></p><br><ul><li><p>Minimum <strong>5 years of experience</strong> in export sales, preferably in <strong>general category (non-food) product.</strong></p><br></li><li><p>Strong experience in <strong>general category (non-food) products</strong>, particularly:</p><ul><li><p>Packaging materials</p></li><li><p>Disposable items</p></li><li><p>Electrical items</p></li><li><p>Hospitality products</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Proven ability to <strong>lead and manage a team</strong>.</p></li><li><p>Strong knowledge of international export procedures and business development.</p></li></ul>
UAE National Only- Relationship Manager, Acquisition.RBG - Emirati Acquisition. Retail Banking Group
Sales
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Preferred candidate </h2>
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United Arab Emirates </div>
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POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting