School agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us:</strong></p><br><p><strong>Jumeriah International Nurseries (JINS) is part of the Fortes Education family of Schools</strong>. Fortes Education, which has been established in the UAE in 1981. Its brands Sunmarke School, Regent International School (have been rated Very Good with Outstanding features by KHDA &amp; Outstanding by BSO) and JINS are the premium international education institutes that inspire, empower, and enlighten students and enrich the communities. Fortes Education has robust academic and operational systems that enable us to deliver consistently high educational standards. We are growing our network of schools and early childhood centres and nurseries in UAE to nurture children in their journey to discover the world and all that it has to offer.</p><br><p>Jumeirah International Nurseries (JINS) the oldest trusted Early Years Childhood chain was founded with a strong sense of purpose; that by developing a young child’s values, character, and overall wellbeing, both academic and non-academic success will follow. With over 12,000 children graduating from JINS, it has achieved an unparalleled reputation and is the go-to partner of choice for the communities. JINS nurtures the hearts and minds of children aged 6 weeks to 6 years. Our operations currently include 9 branches located in vibrant locations around Dubai. They follow the British Early Years Foundation Stage Framework and International Pre-school programme.</p><br><p>We are looking to recruit an experienced and enthusiastic Early Years Educators to join our well-established chain of Nursery/ Early Childhood Centres in Dubai.</p><br><p><strong>About You:</strong></p><br><p>Due to our growth, we are seeking to appoint outstanding, dedicated, and resilient teachers who are committed to making a difference for their students, who understand that change is a process and who want to take an active role in sharing their expertise as the team moves towards achieving its shared goals.</p><br><p>We are looking for certain qualities.</p><br><p>· Committed to developing and inspiring every student, to believe that they can and will succeed.</p><br><p>· Outstanding role models who embody our core values</p><br><p>· Passionate about providing enriched learning opportunities for children in and out of the classroom.</p><br><p>· Excellent communicators who can ignite a passion for learning in our students.</p><br><p>·Strong academic background, work ethic, well-organized having excellent interpersonal skills.</p><br><p>· Dynamic, enthusiastic, and well-qualified holding as a minimum, a bachelor’s degree in Early Childhood Education or professional certification in Early Childhood Education i.e., Level 3 vocational qualification with experience working with children aged 6 weeks – to 4 years.</p><br><p>· Excellent interpersonal communication skills, and an outstanding work ethic.</p><br><p>Working hours: 1:00 pm to 5:00 pm</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing excellent customer service and ensuring a smooth check-in and check-out process. Skilled in languages Russian and/or German will be an advantage.&nbsp;</p> <p>The position is based at The Cove Rotana Ras al Khaimah.</p> <p><br>Job Responsibility:<br>- Greet and welcome guests in a friendly and professional manner<br>- Handle guest check-ins and check-outs efficiently<br>- Answer phone calls, emails, and in-person inquiries promptly<br>- Assist guests with any requests or issues they may have during their stay<br>- Maintain a clean and organized front desk area<br>- Process payments and maintain accurate records<br><br>Candidate Requirements:<br>- Proven experience as a Front Desk Agent or similar role<br>- Excellent customer service and communication skills<br>- Strong organizational and multitasking abilities<br>- Ability to work well under pressure in a fast-paced environment<br>- Proficiency in computer systems and hotel software<br>- High school diploma or equivalent; degree in Hospitality is a plus</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> High school or equivalent </div> </div>

About the Role The Contact Centre Agent will be responsible for managing customer interactions and ensuring a high level of satisfaction through effective communication and problem-solving.<br>Responsibilities Answer incoming calls and respond to customer inquiries professionally Make outbound calls for follow-ups when needed Provide accurate and complete information using company tools Handle complaints calmly and offer solutions within set timelines Keep records of interactions, process customer accounts, and file documents Follow company procedures and guidelines Escalate issues to the right department when necessary Meet individual performance targets and support overall team goals<br>Qualifications High school diploma or equivalent; further education is a plus.<br>Required Skills Fluency in Arabic and English (spoken and written)<br>Preferred Skills Experience in a customer service role Strong communication and interpersonal skills

<ul><li>Welcome and greet guests warmly in Arabic and English, setting a positive first impression as they enter the establishment.</li><li>Efficiently manage guest check-ins and check-outs, accurately processing payments and ensuring all guest information is up-to-date.</li><li>Handle incoming and outgoing calls, directing inquiries to the appropriate departments and providing information about services.</li><li>Address guest concerns and resolve issues promptly and professionally, escalating complex problems to management when necessary.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; a hospitality certification is a plus.</p></li><li><p>Minimum of 1-2 years of experience in a front desk or guest service role within the hospitality industry.</p></li><li><p>Fluency in both Arabic (native or near-native) and English, both written and spoken, is essential.</p></li><li><p>Proficiency in using Property Management Systems Opera</p></li></ul>

Responsibilities<br>About the team:<br>We are transforming the traditional procurement system into an AI-native procurement platform, with a strong focus on building Procurement Agents. As part of Byte Dance’s Corporate Information department, we design and operate corporate service systems that power the company’s global growth and enhance the daily efficiency and experience of employees worldwide.<br>Procurement is a complex, high-value domain defined by long workflows, rich business rules, and real decision-making — and one of the most promising arenas for applying cutting-edge AI Agent technology to large-scale, real-world problems. We are reimagining how employees and business partners interact with procurement through intelligent agents, and building the underlying System AI Harness that lets agents plan, act, and deliver reliably.<br>You will work at the frontier of AI Agent engineering while developing deep, end-to-end mastery of a complex business domain — exploring emerging technologies and driving lasting impact across both our products and technical foundations.<br><br>Responsibilities:<br>- Own Procurement Agents and the underlying System AI Harness end to end — from architecture and design through implementation, validation, release, and continuous iteration — leading medium-to-large initiatives to production.<br>- Design, build, and evolve the core backend services, business logic, data flows, and integrations behind AI-native procurement, with a focus on maintainability, scalability, performance, and operational stability.<br>- Lead the design and productionization of AI Agent capabilities (planning, tool use, memory, multi-step reasoning, orchestration), turning emerging LLM techniques into reliable, production-grade features that solve real procurement problems at scale.<br>- Prototype rapidly and evaluate emerging AI techniques with rigor, turning proven approaches into durable platform capabilities and engineering standards.<br>- Partner with product, design, and cross-functional teams to break down ambiguous, complex problems and ship complete end-to-end solutions.<br>- Drive continuous improvements in reliability, performance, and code quality through systematic analysis, tuning, and engineering excellence initiatives.<br>- Mentor teammates through reviews, architecture guidance, and knowledge sharing.<br>- Drive mid‑to‑long‑term technical roadmaps with clear evolution strategies.<br>- Solve complex problems with proven approaches, and help the team tackle challenges more effectively.<br><br>Qualifications<br>Minimum Qualifications:<br>- Bachelor’s degree or above in Computer Science, Software Engineering, or a related field.<br>- 4+ years of backend development experience (or equivalent depth), with a proven track record of owning complex, medium-to-large systems end to end.<br>- Proficient in Golang / Java / Python (one or more), with solid backend architecture experience and the ability to lead the design of complex services and modules.<br>- Solid distributed-systems foundation — messaging middleware, relational databases, caching, async processing, and common patterns (idempotency, retries, rate limiting, eventual consistency) — with hands-on experience building stable, extensible distributed services.<br>- Hands-on AI project experience (LLM applications, Agents, RAG, tool/function calling, or AI-powered features), with the ability to take AI capabilities from prototype to reliable production.<br>- Strong performance analysis and tuning skills, solid reliability engineering and observability practices, and experience operating production systems at scale.<br>- Strong logical thinking and problem-breakdown ability, with experience driving ambiguous problems to concrete, shippable solutions.<br><br>Preferred Qualifications:<br>- Experience building platformized products or shared services across multiple domains, with strong abstraction, domain modeling, and extensibility design skills.<br>- Deep experience designing and operating large-scale, high-concurrency distributed services, with a focus on high availability, scalability, fault tolerance, and graceful degradation.<br>- Hands-on experience with AI-powered applications, Agent-based products, or AI coding / developer-productivity tools; familiarity with prompt engineering, RAG, function/tool calling, agent orchestration, and evaluation.<br>- Practical AI application experience in procurement, supply chain, or other enterprise domains (recommendation, forecasting, optimization, intelligent automation).<br>- Demonstrated technical leadership in driving cross-team alignment, setting technical direction, and delivering results in complex environments, including mentoring junior engineers.<br>- Strong drive to turn emerging AI technologies into high-impact products; high-quality open-source contributions, research publications, or top-tier competition achievements are a plus.<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

<ul><li>Handle inbound and outbound calls while maintaining a professional demeanor and positive attitude to ensure customer satisfaction.</li><li>Utilize active listening skills to accurately assess customer needs and provide tailored solutions, enhancing the customer experience.</li><li>Document customer interactions in detail using CRM software, ensuring accurate records for future reference and follow-up.</li><li>Resolve customer complaints efficiently by identifying the root cause and providing effective solutions, thus improving retention rates.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; a degree in communications or business is a plus.</p></li><li><p>0-3 years of experience in a customer service or call center environment preferred, showcasing relevant skills.</p></li><li><p>Fluency in English is mandatory, with proficiency in additional languages being highly beneficial for diverse customer interactions.</p></li><li><p>Familiarity with CRM systems and technology tools to effectively manage customer interactions and data.</p></li></ul>

Job Description<br><br>The Customer Care Agent is responsible for delivering exceptional customer service by serving as the primary point of contact for clients, tenants, and stakeholders seeking Facilities Management services. The role involves receiving and responding to customer inquiries, maintenance requests, complaints, and service-related concerns through various communication channels, ensuring all requests are accurately logged, tracked, and resolved within the agreed Service Level Agreements (SLAs). The Customer Care Agent works closely with Operations, Maintenance, and other internal departments to coordinate timely service delivery, provide regular updates to customers, and ensure a seamless customer experience. The role requires strong communication, problem-solving, and interpersonal skills, with a commitment to maintaining high service standards, customer satisfaction, and operational excellence while supporting the organization's Emiratization objectives.<br><br>Responsibilities<br><br> Receive and respond to customer inquiries, service requests, complaints, and feedback through telephone, email, and other approved communication channels. Register and log maintenance requests and service tickets accurately in the Facilities Management system. Coordinate with Operations, Maintenance, Helpdesk, and Technical Teams to ensure timely execution of customer requests. Monitor the status of work orders and provide customers with regular updates until completion. Escalate urgent or unresolved issues to the appropriate supervisor or department in accordance with established procedures. Ensure all customer interactions are handled professionally and in accordance with the Company's customer service standards and Service Level Agreements (SLAs). Maintain accurate records of customer communications, service requests, and resolutions within the CRM/CAFM system. Support customers by providing information regarding facilities services, maintenance schedules, and company procedures. Follow up with customers after service completion to ensure satisfaction and obtain feedback where applicable. Work collaboratively with internal departments to improve service delivery and customer experience. Maintain confidentiality of customer and company information. Participate in departmental meetings, training programs, and continuous improvement initiatives. Perform any other duties assigned by the Line Manager that are consistent with the role. <br><br>Qualifications<br><br> UAE National with a valid Family Book (Mandatory). High School Certificate, Diploma, or Bachelor's Degree in Business Administration, Customer Service, or a related field. Fresh graduates are encouraged to apply. Previous experience in customer service, call centre, helpdesk, or facilities management is an added advantage.

Job Description<br><br>The Customer Care Agent is responsible for delivering exceptional customer service by serving as the primary point of contact for clients, tenants, and stakeholders seeking Facilities Management services. The role involves receiving and responding to customer inquiries, maintenance requests, complaints, and service-related concerns through various communication channels, ensuring all requests are accurately logged, tracked, and resolved within the agreed Service Level Agreements (SLAs). The Customer Care Agent works closely with Operations, Maintenance, and other internal departments to coordinate timely service delivery, provide regular updates to customers, and ensure a seamless customer experience. The role requires strong communication, problem-solving, and interpersonal skills, with a commitment to maintaining high service standards, customer satisfaction, and operational excellence while supporting the organization's Emiratization objectives.<br><br>Responsibilities<br><br> Receive and respond to customer inquiries, service requests, complaints, and feedback through telephone, email, and other approved communication channels. Register and log maintenance requests and service tickets accurately in the Facilities Management system. Coordinate with Operations, Maintenance, Helpdesk, and Technical Teams to ensure timely execution of customer requests. Monitor the status of work orders and provide customers with regular updates until completion. Escalate urgent or unresolved issues to the appropriate supervisor or department in accordance with established procedures. Ensure all customer interactions are handled professionally and in accordance with the Company's customer service standards and Service Level Agreements (SLAs). Maintain accurate records of customer communications, service requests, and resolutions within the CRM/CAFM system. Support customers by providing information regarding facilities services, maintenance schedules, and company procedures. Follow up with customers after service completion to ensure satisfaction and obtain feedback where applicable. Work collaboratively with internal departments to improve service delivery and customer experience. Maintain confidentiality of customer and company information. Participate in departmental meetings, training programs, and continuous improvement initiatives. Perform any other duties assigned by the Line Manager that are consistent with the role. <br><br>Qualifications<br><br> UAE National with a valid Family Book (Mandatory). High School Certificate, Diploma, or Bachelor's Degree in Business Administration, Customer Service, or a related field. Fresh graduates are encouraged to apply. Previous experience in customer service, call centre, helpdesk, or facilities management is an added advantage.

<p>A reputable institution is looking for a responsible and caring School Bus Attendant to ensure the safety and well-being of students during transportation. The ideal candidate will assist students while boarding and exiting the bus, maintain order during the journey, and support the driver in providing a safe and comfortable travel environment.</p> <p>Responsibilities<br /> Assist students while boarding and exiting the school bus safely.<br /> Ensure students remain seated and follow safety rules during the journey.<br /> Supervise student behavior and maintain a safe environment.<br /> Help younger children and students with special needs when required.<br /> Conduct headcounts before departure and upon arrival.<br /> Assist in emergency situations and follow school safety procedures.<br /> Communicate with the driver regarding any incidents or concerns.<br /> Report accidents, injuries, or behavioral issues to the school administration.<br /> Ensure the bus is clean and free of personal belongings after each trip.<br /> Follow school transportation policies and child safeguarding guidelines.<br /> Applicants may send application using this link https://forms.gle/JFbbBvkE6HzdEwGa6</p>

<p>We are looking for a responsible and reliable school bus driver to transport students to and from school following a scheduled route and ensuring their safety. The school bus driver&#8217;s responsibilities include ensuring proper vehicle maintenance, observing safety and traffic rules, and maintaining order among students while they are on the bus.</p> <p>To be successful as a school bus driver you should enjoy working with children and strictly observe passenger transport regulations. Ultimately, a top-notch school bus driver should be meticulous when it comes to vehicle inspections and regard passenger safety as the highest priority.</p> <p>School Bus Driver Responsibilities:<br /> Being attentive to traffic and weather conditions and ensuring passenger safety.<br /> Following the planned route and schedule for departure times and stops.<br /> Regularly checking vehicle safety such as tires, brakes, turn signals, mechanical equipment, etc.<br /> Monitoring and reporting fuel consumption, mileage, and passenger numbers.<br /> Reporting delays, accidents, and emergencies.</p> <p>Share your CV on this WhatsApp: +971525577101</p>

Hey there! Are you one of those creative minds? A character, a storyteller? Do you want to be part of a globally recognized brand that has been entertaining for over 100 years? Join the audition and start scripting your own story at Paramount Hotels Dubai!<br>Job Purpose:Welcome and assist guests using the hotel’s pool and fitness facilities. Register guests and maintain accurate recreation records. Ensure pool, fitness, and recreation areas are clean, safe, and well maintained. Set up pool furniture, cabanas, towels, and other guest amenities. Monitor supplies and equipment and report maintenance or housekeeping requirements. Respond promptly and professionally to guest requests, feedback, and concerns. Report any incidents, accidents, or safety concerns to the Supervisor. Coordinate with Housekeeping, Laundry, and other departments to ensure smooth operations. Promote hotel facilities and services to enhance the guest experience. Perform opening, closing, and other duties as assigned by the Spa & Recreation team.<br>Qualifications & Experience:Previous guest relations experience in 5 star hospitality or health club industry High school diploma or equivalent preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our instructor pilots strengthen safety and readiness by preparing military aviators for critical missions. Your experience helps new recruits perform at their best when the stakes are highest. Join a team powered by cutting-edge technology and a shared commitment to empowering defence forces worldwide.</p><p>Key Responsibilities</p><br><p>Regulatory Compliance and Qualifications</p><br><ul><li><p>Ensure all instructor qualifications, approvals, and currency requirements are maintained in accordance with Approved Training Organisation (ATO) requirements before conducting training activities.</p><br></li><li><p>Exercise instructional privileges only when appropriately qualified and authorized.</p><br></li><li><p>Comply with all regulatory requirements, approved training programmes, and organizational policies and procedures during training delivery.</p><br></li><li><p>Perform Ground School Instructor duties in accordance with the applicable Policy and Procedures Manual.</p><br></li></ul><p>Ground Training Delivery</p><br><ul><li><p>Deliver ground training courses through classroom instruction, Simfinity platforms, Computer-Based Training (CBT), Instructor-Pilot Training (IPT), and stand-up lectures, as required.</p><br></li><li><p>Conduct training sessions in a professional, engaging, and learner-focused environment.</p><br></li><li><p>Facilitate aviation technical training in accordance with approved courseware and lesson plans.</p><br></li><li><p>Encourage trainee participation and support effective learning outcomes.</p><br></li></ul><p>Course Administration and Training Support</p><br><ul><li><p>Prepare and inspect classroom facilities, training equipment, documentation, and instructional resources prior to the commencement of training.</p><br></li><li><p>Maintain accurate training records and administrative documentation in accordance with company and regulatory requirements.</p><br></li><li><p>Support examination activities, assessments, and knowledge evaluations.</p><br></li><li><p>Deliver remedial training and coaching where required to support trainee performance and competency development.</p><br></li></ul><p>Courseware Development and Continuous Improvement</p><br><ul><li><p>Review, maintain, and recommend updates to courseware, presentations, training materials, manuals, and associated documentation.</p><br></li><li><p>Provide feedback and recommendations to improve course content, instructional effectiveness, and learner engagement.</p><br></li><li><p>Support curriculum enhancement initiatives and training programme development activities.</p><br></li></ul><p>Additional Responsibilities</p><br><ul><li><p>Support training operations and special projects as required.</p><br></li><li><p>Perform additional duties reasonably assigned in support of training objectives.</p><br></li></ul><br>Preferred Qualifications<ul><li><p>Previous experience as a Ground School Instructor, Technical Instructor, Aviation Trainer, or Academic Instructor.</p><br></li><li>Previous experience within an Approved Training Organisation (ATO), aviation training centre, airline training department, aircraft manufacturer, or business aviation environment.<br></li><li>Experience developing aviation courseware, CBT content, or technical training materials.<br></li><li>Knowledge of competency-based training methodologies and modern aviation learning technologies.<br></li><li>Experience supporting examinations, assessments, and regulatory-approved training programmes.<br></li></ul><br><b>About CAE</b><p><i><span>At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.</span></i></p><br><b>Position Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b>Regular<b>Equal Opportunity &amp; Accommodations</b><p><i><span>CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email </span></i><span><i><u><span>CAECarrieres-Careers@cae.com</span></u></i></span><i><span> if needed.</span></i></p><br><b>Data Privacy</b><p><span><u><span>Privacy Statement | CAE</span></u></span></p><br><p><i>As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning,to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,</strong>​<br><strong>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®.</strong></p><br><br>Job Description<br><br><p>Being a Novotel &amp; Adagio Heartist is passionate about his profession and has the desire to satisfy customers, is proud of the brand and its mindset:&nbsp;As a CID Data Entry Agent, your main responsivity will be to update the guest's information in CID system.</p><br><ul><li>Update promptly (within two hours from guest arrival or departure) all guest information in the CID system (check in and check out) in the online system of the Novotel &amp; Adagio simultaneously.</li><li>Follow all relevant Front Office procedures linked to the CID system</li><li>Inform promptly the Manager or Supervisor whenever there are issues either with the system or with the data collected by the reception team</li><li>Maintain the CID log book every shift reporting the system status, count and any issues needs to be handed over or followed up</li><li>Ensure that all guest documentations are available and up-to-date</li><li>&nbsp;Helps encourage guest loyalty by developing friendly, personalized relationships</li><li>Ensures that administrative procedures never take priority over guest relations</li><li>Anticipates guests' needs and takes them into consideration</li><li>Deals swiftly, efficiently and sensitively to guest complaints and follows through by passing on the information to the respective department or Guest Services team</li><li>Conveys the brand and hotel image through his/her irreproachable attitude</li><li>Maintain an up to date knowledge of the hotel and local services</li><li>Report for duty punctually wearing the correct uniform and name tag</li><li>&nbsp;Maintain a high standard of personal appearance, hygiene and adhere to the hotel and department appearance standards</li><li>Read and understand the hotel’s Employee Handbook and adhere to the hotel’s rules and regulations in particular the policies and procedures relating to Fire, Hygiene, Health and Safety</li><li>Comply with local legislation as required</li><li>Respond to any changes in the department as dictated by the needs of the hotel</li><li>Attend training and meetings as and when required</li></ul><br>Qualifications<br><br><p>• Good interpersonal skills, guest oriented and service minded<br>• Team spirit<br>• Service focused personality is essential<br>• Good presentation and confident speaking skills<br>• Prior experience working with CID or a related system<br>• Fluent in English &amp; Arabic</p><br><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

JOB OBJECTIVE:This role provides support services to residents and companies who are seeking information relating to Tasleem cooling services. This will include providing customers with accurate information and assisting with the fulfilment of cooling service contracts and processing payments.<br>KEY ACCOUNTABILITIES: <br>Customer Support :-Present a professional and courteous attitude when engaging with customers. <br>-Recognize when a customer’s query requires escalation and facilitate through the established protocols as well as remain the primary contact for the customer from engagement to resolution.<br>-Minimize the need to revert to a customer for administrative purposes but ensuring that new contracts, payment receipting and application processes are followed step by step and accurately.<br>Knowledge and fulfilment of customer contracts :-Understand the policies and procedures for customer contracts, move in and move outs, payments and the suspension process.<br>Payments and Reconciliation :-Processing customer payments of cash, cheque or card in a timely manner and ensuring such payments receive receipts and are accounted for until they are deposited in the bank.<br>JOB REQUIREMENTS:<br>Minimum Qualifications:-Diploma /High School certificate.<br>Minimum Experience: -1 year experience in relevant field.

JOB OBJECTIVE:This role provides support services to residents and companies who are seeking information relating to Tasleem cooling services. This will include providing customers with accurate information and assisting with the fulfilment of cooling service contracts and processing payments.<br>KEY ACCOUNTABILITIES: <br>Customer Support :-Present a professional and courteous attitude when engaging with customers. <br>-Recognize when a customer’s query requires escalation and facilitate through the established protocols as well as remain the primary contact for the customer from engagement to resolution.<br>-Minimize the need to revert to a customer for administrative purposes but ensuring that new contracts, payment receipting and application processes are followed step by step and accurately.<br>Knowledge and fulfilment of customer contracts :-Understand the policies and procedures for customer contracts, move in and move outs, payments and the suspension process.<br>Payments and Reconciliation :-Processing customer payments of cash, cheque or card in a timely manner and ensuring such payments receive receipts and are accounted for until they are deposited in the bank.<br>JOB REQUIREMENTS:<br>Minimum Qualifications:-Diploma /High School certificate.<br>Minimum Experience: -1 year experience in relevant field.

Job Purpose:To handle customer inquiries, provide accurate information, resolve concerns, and ensure a positive customer experience through effective communication and coordination with internal teams. Key Responsibilities:Attend to customer inquiries via phone, email, or in person. Provide clear and accurate information about services, processes, and timelines. Register customer requests, complaints, and follow-ups in the system. Coordinate with relevant departments to resolve customer issues promptly. Maintain professional and courteous communication at all times. Follow up with customers to ensure satisfaction and closure of requests. Maintain proper records and documentation of customer interactions. Support front-desk or service operations when required. Comply with company policies, SOPs, and service standards. Key Competencies / Skills:Strong communication and interpersonal skills Customer-focused attitude Problem-solving ability Time management and multitasking Basic computer and MS Office skills Ability to work under pressure Teamwork and coordination skills Qualification & Experience:High school diploma or Bachelor’s degree preferred1–3 years of experience in customer service or front-office roles Experience in automotive or service industry is an advantage Knowledge of CRM or service systems is a plus

<p>Call Center Agent</p> <p>We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound calls, provide accurate information, and ensure excellent customer service. The ideal candidate should have strong communication skills, patience, and the ability to handle customer inquiries efficiently in a fast-paced environment.</p> <p>Key Responsibilities:<br /> Handle inbound and outbound customer calls professionally and efficiently.<br /> Provide accurate information about products, services, and company policies.<br /> Resolve customer inquiries, complaints, and issues in a timely manner.<br /> Record customer interactions and maintain detailed call logs.<br /> Follow up with customers to ensure issue resolution and satisfaction.<br /> Escalate complex issues to the relevant departments when necessary.<br /> Meet daily, weekly, and monthly call targets and performance KPIs.<br /> Maintain a high level of customer service and professionalism at all times.<br /> Update customer databases with accurate and relevant information.<br /> Follow company scripts, procedures, and communication guidelines.<br /> Requirements:<br /> High school diploma or Bachelor’s degree in any field.<br /> Previous experience in a call center or customer service role is preferred.<br /> Excellent verbal communication and listening skills.<br /> Strong problem-solving and interpersonal skills.<br /> Ability to work under pressure and handle high call volumes.<br /> Basic computer skills and proficiency in Microsoft Office.<br /> Good telephone etiquette and customer service attitude.<br /> Ability to work in shifts if required.<br /> Benefits:<br /> Competitive salary package.<br /> Visa and other benefits as per UAE Labour Law.<br /> Career growth and training opportunities.<br /> Supportive and professional work environment.</p> <p>Interested candidates should email their CV to:hr.aljamal.advertising@gmail.com</p>

Additional Information<br><br>Job Number 26115905<br><br>Job Category Procurement, Purchasing, and Quality Assurance<br><br>Location King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>The Service Recovery Agent is responsible for handling customer escalations, managing service recovery cases, and performing critical back-office activities within the 24/7 Service Recovery Desk. Acting as the primary operational point of contact for escalated matters, the Agent takes ownership of cases from initial receipt through to final resolution and closure. The role coordinates with internal departments to achieve timely outcomes, maintains accurate records, and ensures compliance with SLAs, company policies, and customer experience standards.<br><br>Key Accountabilities<br><br>Escalation Handling & Case Ownership Receive and manage escalations across voice, email, chat, and internal referrals. Take full ownership of assigned cases, assess priority, apply the escalation matrix, and ensure closure without abandonment.<br><br>Service Recovery Execution Manage recovery activities within authority levels, determine appropriate actions, process compensation or goodwill gestures, and communicate outcomes with professionalism and empathy.<br><br>Back-Office Operations Perform case documentation, data entry, and administrative processing. Maintain CRM accuracy, process refunds and vouchers, and uphold audit-ready documentation standards.<br><br>Stakeholder Coordination Collaborate with Contact Centre Operations, Guest Relations, Commercial, Airport Operations, Revenue, Refunds, Flight Editing, and Digital teams to resolve cases. Ensure timely follow-ups and provide clear handovers at shift change.<br><br>Callback & SLA Management Deliver callbacks within agreed SLAs, manage personal queues effectively, and proactively update customers on case progress with clear expectations.<br><br>Compliance & Quality Adhere to operational procedures, policies, and regulatory requirements. Maintain confidentiality, data protection standards, and support irregular operations as directed.<br><br>Decision-Making Authority Approve recovery actions within delegated limits, prioritize workload based on urgency and impact, select appropriate communication strategies, and escalate cases beyond authority to the Supervisor.<br><br><br><br>Qualifications<br><br>Experience<br><br>Essential<br><br>Minimum 2 years of experience in airline customer service, contact centre operations, or a related customer-facing role. Demonstrated experience handling customer complaints, escalations, or dispute resolution. Working knowledge of airline passenger service processes, fare rules, and basic commercial policies. Experience using CRM systems, case management tools, or contact centre platforms in a professional environment. Desirable<br><br>Previous experience in a service recovery, complaints handling, or escalations team. Exposure to back-office processing, refunds, or revenue protection functions. Multilingual capabilities relevant to the airline's route network and customer base. Experience working in a 24/7 shift-based operational environment. Qualifications<br><br>Essential<br><br>High school diploma or equivalent secondary education qualification. Customer service or contact centre operations certification (e.g., COPC, Customer Excellence, or equivalent). Desirable<br><br>Diploma or degree in Business, Aviation, Hospitality, Tourism, or a related field. Additional certification in conflict resolution, negotiation skills, or emotional intelligence. IATA qualification or airline industry-specific training. <br><br>Additional Information<br><br>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.<br><br>To learn more visit www.etihad.com<br><br>Recruitment Fraud Alert<br><br>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.