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<p>Our International Main Contracting Client has a new requirement for a well experienced Interior Design Manager to join their team in Dubai to work on high profile new build projects. Successful candidates will have a proven background as an Interior Design Manager working on high profile projects in the UAE with preference given to those with prior experience in high profile projects for recognised Main Contracting Companies This role is available for immediate joining and is an initial 3-6 Month Contract position employed as an outsource candidate through J10 Consulting. There is an option to transfer to staff after 6 months to suit all parties Key Responsibilities: The (ID) Manager will lead the interior design efforts for high-end luxury construction projects, ensuring the highest standards of design, quality, and craftsmanship. The role requires an experienced professional with a strong background in managing luxury interior design projects internationally. The ID Manager will oversee all interior design phases, from concept development through to project completion, ensuring alignment with the client’s vision, luxury standards, and project objectives. • This position demands a blend of creativity, leadership, and technical expertise to manage large-scale luxury projects, working closely with clients, consultants, and project teams across global markets. • Interior Design Leadership & Oversight: Lead the development of interior design concepts for luxury residential, commercial, and hospitality projects. • Ensure that all design elements, including layouts, materials, finishes, and furnishings, meet luxury standards and reflect the client’s vision. • Provide strategic leadership to the interior design team, ensuring the seamless delivery of all design phases from concept through construction. • Project Coordination & Collaboration: Collaborate with architects, MEP teams, contractors, and other stakeholders to ensure that interior design elements integrate smoothly with the overall project design. • Lead coordination meetings with internal teams and external consultants to resolve design challenges and ensure alignment with luxury standards. • Manage the interface between interior design and other disciplines, ensuring consistency and cohesion across all project elements. • Luxury Interior Execution: Oversee the selection and specification of high-end materials, finishes, fixtures, and custom furnishings, ensuring they align with the luxury project’s design narrative. • Ensure that all interior spaces reflect the unique luxury aesthetics required for each project, balancing functionality and elegance. • Quality Control & Design Integrity: Implement robust quality control processes to ensure that all interior design elements meet the highest luxury and craftsmanship standards. • Regularly review design deliverables, ensuring they comply with the client’s vision, international building codes, and local regulations. • Ensure design integrity is maintained throughout construction and fit-out, coordinating closely with contractors and on-site teams to resolve any design-related issues. • Client Engagement & Relationship Management: Serve as the primary point of contact for clients on all interior design matters, understanding their expectations and ensuring the design exceeds them. • Present interior design concepts, mood boards, material selections, and progress updates to clients, incorporating their feedback while maintaining the integrity of the luxury design vision. • Build and maintain strong relationships with clients, ensuring ongoing collaboration and satisfaction throughout the project lifecycle. • Budget & Schedule Management: Work closely with the project management team to ensure that the interior design aligns with the overall project budget and schedule, without compromising luxury quality. • Prepare and review cost estimates for interior design elements, ensuring selections align with project budgets and financial objectives. • Monitor procurement and delivery of materials, furniture, and finishes to ensure timely completion in line with project milestones. • Sustainability & Innovation: Integrate sustainable and innovative design practices into luxury interiors, ensuring environmentally responsible solutions without sacrificing aesthetics. • Stay updated with global trends in luxury interior design, ensuring the latest innovations and technologies are incorporated into project designs.</p><p>Interior Design Manager Experience: • Bachelor’s or Master’s Degree in Interior Design, Architecture, or a related field. • A minimum of 8-10 years of experience in interior design management, with at least 2 years focused on high profile projects. • Extensive experience managing large-scale, high-end luxury residential, commercial, or hospitality projects. • Strong background working with high-profile clients and delivering interior designs of the highest standards • Technical Skills: Proficiency in interior design software such as AutoCAD, Revit, SketchUp, and other visualization tools. • Strong knowledge of luxury materials, finishes, and bespoke furnishings, including international sourcing and procurement. • Deep understanding of local and international building codes, sustainability practices, and luxury design standards. • Soft Skills: Excellent leadership, team management, and mentoring abilities, with experience leading multidisciplinary design teams. • Strong communication and presentation skills, with the ability to engage with high-profile clients and senior stakeholders effectively. • A keen eye for detail, with a deep understanding of luxury design aesthetics, craftsmanship, and quality</p>

About The Client<br><br>Our client is a well-established wellness and wellbeing centre in Dubai offering a holistic range of experiences focused on mental, emotional and physical wellbeing. The centre brings together experienced practitioners and a diverse range of wellness modalities, therapies, workshops and group experiences. Its offering extends beyond individual wellness to include corporate wellness programmes and customised experiences for organisations. The environment is designed to provide clients with a welcoming, professional and supportive space for personal growth, wellbeing and transformation.<br><br>About The Role<br><br>We are looking for an experienced Wellness Centre Manager to oversee the day-to-day operations of a premium wellness centre in Dubai.<br><br>The ideal candidate will have strong experience managing a wellness centre, spa, health club, hospitality, lifestyle or similar customer-focused environment. You will be responsible for ensuring smooth centre operations, maintaining high service standards, managing teams and practitioners, enhancing the client experience and supporting the commercial performance of the centre.<br><br>Key Responsibilities<br><br> Manage the day-to-day operations of the wellness centre and ensure smooth and efficient functioning. Lead, supervise and coordinate centre staff, therapists, practitioners and support teams. Ensure consistently high standards of customer service and client experience. Manage client appointments, schedules, bookings and centre activities. Coordinate with practitioners and ensure effective utilisation of available services and resources. Handle client enquiries, feedback and complaints professionally and ensure timely resolution. Monitor centre performance, revenue, bookings, customer retention and other relevant KPIs. Support business development, sales, promotions, events and corporate wellness activities. Ensure the centre is maintained to high standards of cleanliness, presentation, safety and professionalism. Develop and maintain strong relationships with clients, practitioners, suppliers and business partners. Ensure operational policies and procedures are consistently followed. Identify opportunities to improve services, client satisfaction and operational efficiency. Prepare regular operational and performance reports for management. Ensure compliance with company policies and applicable UAE regulations<br><br>Requirements<br><br>Requirements<br><br> Proven experience in managing a wellness centre, spa, health club, hospitality, lifestyle, healthcare or similar customer-facing business. Strong operational and people-management experience. Excellent customer service and relationship-management skills. Strong commercial awareness with experience managing revenue, KPIs and business performance. Experience managing multidisciplinary teams and/or independent practitioners. Excellent communication, organisation and problem-solving skills. Professional, confident and customer-focused personality. Ability to work in a fast-paced, premium service environment. Arabic speaker is mandatory. Previous experience in the UAE is strongly preferred<br><br>Benefits<br><br>What We Offer<br><br> AED 15,000 - 20,000 monthly base salary Other benefits in accordance with UAE Labour Law and company internal policy. Opportunity to lead operations within a growing and professionally positioned wellness environment

Landmark Group<br>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.<br>CSi (Customer Strategy Intelligence) CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data & Analytics, Loyalty (Shukran), Partnerships & Co-brands, Performance & Digital Marketing, and Customer Product & Mar Tech under one vision. At its core, CSi stands for Customer, Strategy & Intelligence—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome. Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Mar Tech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.<br>Role Summary Enable scalable, data-driven campaign execution through optimised feeds and dynamic content frameworks.<br>Experience Required: 4 – 6+ years<br>Key Responsibilities Own product and content feed stability. Develop scalable dynamic content frameworks. Improve taxonomy and catalog structures. Partner with ecommerce teams to align data structures. Monitor and optimise feed performance.<br>Key Competencies & Behaviors Experience with ecommerce catalogs and marketing feeds. Strong operational discipline. Ability to build scalable frameworks. Collaborative and detail-oriented mindset.

We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai’s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.<br>At Azizi Developments, we are not merely constructing properties, we are crafting inspiring communities. As one of Dubai’s leading private developers, our passion lies in delivering beautiful, high-quality homes in the city’s most prestigious locations. Our success is rooted in a construction-driven approach and our core values: transparency, customer centricity, quality, integrity, and value creation. Join our dynamic Supervision team and play a pivotal role in bringing visionary designs to life. From blueprint to final build, you will engage in every stage of the development journey, transforming ambition into architecture and concepts into reality.<br>As Senior Architectural Manager, you will bring a strong consultant supervision background along with hands-on experience in upholding architectural quality, compliance, and design intent throughout construction.<br>Responsibilities:Lead and manage architectural supervision activities across high-rise tower projects, from foundation through handover Review and monitor architectural works on site to ensure compliance with approved drawings, specifications, and design intent Coordinate with consultants, contractors, and design teams to resolve architectural discrepancies and design queries Conduct regular site inspections to verify quality of architectural finishes, facades, and detailing Review and approve architectural shop drawings, material submittals, and mock-ups Ensure compliance with local authority regulations (Dubai Municipality, Trakhees, DDA, Civil Defence, etc.) and building codes Manage snagging/de-snagging processes and ensure timely closure of architectural non-conformances Review RFIs, technical submittals, and variation requests related to architectural scope Supervise and mentor junior architects, site architects, and architectural inspectors Liaise with consultants and PMC teams to track architectural progress against project schedule Prepare and present architectural progress reports to senior management and stakeholders Ensure quality control and quality assurance standards are maintained throughout construction Support handover process including snag lists, as-built drawings, and O&M documentation review<br>Requirements:Bachelor's degree in Architecture (Master's degree preferred)15+ years of experience in architecture, with at least 5 years in a senior/managerial supervisory role Proven experience working within Consultant Supervision firms Demonstrated experience on high-rise tower construction projects in the UAE (residential, commercial, or mixed-use) Strong background in architectural inspection and site supervision Sound knowledge of UAE building codes, local authority approval processes, and construction standards Proficiency in Auto CAD, Revit, and other architectural design/review software Strong understanding of construction methodology, materials, and finishing systems for high-rise developments

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Saadiyat Island:Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies. About the Job An exciting opportunity has arisen for a Senior Guest Services Executive to join Jumeirah Saadiyat Island. The main duties and responsibilities of this role include: Lead and motivate the Front Office team to deliver seamless guest arrivals, departures, and personalized service throughout the stay. Brief colleagues at the beginning of each shift, ensuring roles, priorities, and service expectations are clearly communicated. Ensure all guests and visitors are greeted warmly and professionally, setting the tone for exceptional service from the moment of arrival. Monitor and assist with daily operations, proactively resolving any service delays, guest concerns, or system disruptions to maintain smooth front desk performance. Maintain accurate records and prepare shift reports to support efficient handovers and informed decision-making. Conduct regular checks to ensure service quality, adherence to policies, and compliance with hospitality standards across all front desk functions. About You The ideal candidate for this position will have the following experience and qualifications:2 years of relevant experience in hospitality or related industries Experience working in a multi-cultural environment Strong communication and interpersonal skills Proficiency in English About the Benefits At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. Benefits include:Supportive and inclusive work environment Access to Learning & Development programs and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual leave and flight from your home country Performance-based incentives tailored to your role Competitive tax-free salary paid in UAE Dirhams (AED)

Overview<br><br>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.<br><br>Amana Healthcare is a leading long-term care and rehabilitation provider in the Middle East and GCC, and the region’s pioneer in post-acute care services. It offers comprehensive long-term care, post-acute rehabilitation, transitional care, and home healthcare. As part of the M42 network, Amana is dedicated to delivering high-quality, patient-centered care tailored to the needs of individuals requiring complex or extended recovery support.<br><br>The Behavioral Technician is responsible for the provision of safe, effective, evidence-based and comprehensive<br><br>behavioral therapy services, through the delivery of Positive Behavior Support Plans and data collection.<br><br>Demonstrates a progressive attitude to the continual improvement of patient care through research, evidence-based<br><br>Responsibilities<br><br>practice and the development of additional specialist clinical skills.<br><br>Support the assessment of individuals through behavioral observations, data collection, questionnaires, interviews, and progress tracking under the supervision of the Line Manager. Implement evidence-based behavioral intervention plans and therapeutic strategies to support individuals with behavioral and mental health needs. Collect, maintain, and submit accurate clinical data to evaluate patient progress and support treatment planning and decision-making. Collaborate with patients, families, caregivers, and the interdisciplinary team to deliver individualized, person-centered care and achieve rehabilitation goals. Monitor patient conditions, identify concerns or deterioration, and escalate issues appropriately to ensure safety and continuity of care. Document all clinical activities, interventions, and outcomes in accordance with organizational policies, professional standards, and regulatory requirements. Promote patient rights, dignity, quality of life, and culturally sensitive care while maintaining professional boundaries and confidentiality. Contribute to continuous improvement, professional development, staff education, and organizational initiatives that enhance service quality and operational effectiveness.<br><br>Qualifications<br><br>Bachelor’s Degree or Diploma in Behavioral Analysis, Psychology, Applied Behavior Analysis (ABA), or a related field. Minimum 2 years of post-qualification experience in behavioral therapy, mental health, rehabilitation, or a related clinical setting. Registered Behavior Technician (RBT) certification from BACB or an internationally recognized equivalent, with valid Basic Life Support (BLS) certification. Strong knowledge of evidence-based behavioral interventions, with the ability to apply current research into clinical practice and support patient outcomes. Excellent communication, teaching, and mentoring skills, with proficiency in computer applications and fluency in written and spoken English

Key Responsibilities:To ensure deviation approvals from product and credit parameters are done as per the delegated authority matrix To assist in monitoring risk and market trend to suggest amendment in policies when required to minimize risk & increase quality as well as to identify anomalies in credit policy. To check and monitor the authenticity of the facilities proposed by branches / sales and effectively ensuring that all financial and non-financial parameters are adhered with proper signoff at every stage. Adhere to all Retail credit SOP and SLAs to ensure timely delivery with minimum TAT as well as to ensure acceptable risk rating is achieved by the department in all internal and external audits. Continuously striving to improve productivity rates and increase quality in order to ensure delivery of quality service to external / internal customer within the committed turnaround time. To ensure accuracy of daily/monthly data capture for MIS reports To identify and highlights all fraudulent activities thereby reducing risk exposure and increasing quality of analysis. To ensure Quality of detailed credit narrations and to facilitate management approval To analyze and process cases based on overall consideration of customer's profile, employment status and industry, financial position, existing liabilities, aggregate exposure to DIB, capability of repayment and credit history, relationship with DIB (internally with other departments e.g. status of other availed facilities from corporate and relationship manager's recommendations) and other banks. Recommendation of cases to higher level of authority. Adequate market knowledge of UAE property market. To check customer's records with Central Bank Report, Collection, Blacklist and all kind of system checking as advised by policy to minimize risks associated with customer's integrity, credibility, repayment history and relationship with other banks and to ensure Contact Point Verification (CPV) is completed To conduct internal self-audit on processed cases and maintain low risk rating review by audit. Ensure timely resolution to Audit observations. To carry out all activities related to Credit – After Sales Service: a) Remedial Solutions; analyze structure and recommend remedial solutions for potential delinquent accounts with a view to keep the customer account current. Recommend solutions to customers to enable them manage their financial commitments and map the restructured solution to their capacity to pay. b) SWAP/Cancellation/Consolidation; analyze and process high risk exposed properties by swapping assets into direct revenue generating business. c) Retention; Process CLM approved solutions to maintain and secure existing collateral. d) Customer Service; Analyze and manage customer requests including any changes pertaining to existing finance terms All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the Line Manager.<br>Work Education:Minimum 2-3 years’ experience of financial services industry including Retail Banking areas.<br>Education:Minimum Bachelor’s Degree. Financial accreditation will be an advantage

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<br><br>What You Will Do<br><br>Prepare and serve a wide range of cocktails, mocktails, and other beverages according to recipes and guest preferences. Engage with guests, recommend drinks, and create a welcoming bar atmosphere. Manage bar inventory, restock supplies, and ensure efficient use of ingredients. Maintain cleanliness and organization of the bar area, adhering to hygiene and safety standards. Handle cash and card transactions accurately. Monitor alcohol consumption and ensure responsible service. Assist in developing new cocktails and beverage menus. Work closely with the Bar Manager and service team to ensure smooth operations. <br><br>What You Will Bring<br><br>Proven experience as a bartender in a high-volume bar or restaurant. Strong knowledge of cocktails, spirits, wines, and beer. Excellent customer service and communication skills. Ability to multitask and work efficiently under pressure. Knowledge of bar equipment and safety regulations. A positive attitude and passion for hospitality. <br><br>What We Offer<br><br>Competitive tax-free salary and service charge. End-of-service gratuity. Complimentary full-board living accommodation in high-quality staff housing. Access to fitness facilities, including a gym and swimming pool. Free transportation to and from work. Medical and life insurance. Paid annual leave and public holidays. Flight allowance to home country. Career growth and international transfer opportunities. And more... <br><br>Schedule & Hours<br><br>6 days per week over 48 working hours.

On behalf of our client, an investment firm based in DIFC we are looking for a VP Legal and Compliance to join their firm. The VP Legal and Compliance will serve as (i) legal counsel within the company, providing practical legal guidance to ensure that all business operations comply with applicable laws and regulations. This role involves drafting, reviewing, and negotiating various legal documents, advising on risk management and compliance issues.<br>The VP Legal and Compliance will collaborate closely with the Managing Partners to address legal concerns, the Incumbent oversee the compliance function, including coordinating of KYC, AML returns, with a view towards protecting the Company’s, as well as its Funds, reputation whilst concurrently providing client focused advice.<br>Job Description: (i) Legal• Draft and review a wide range of contracts, agreements, and other legal documents to ensure they are legallysound, enforceable, and aligned with the company's best interests.• Ensure that all legal documentation is accurate, comprehensive, and adheres to legal standards and industrypractices.• Provide expert legal advice on diverse matters including but not limited to company contracts, funddocuments, and various agreements.• Evaluate and advise on legal risks associated with business operations and strategic initiatives, offeringpractical solutions to mitigate potential issues.• Monitor and interpret changes in laws, regulations, and industry standards that impact the company.• Work closely with internal teams such as administration, HR, finance, and operations to providecomprehensive legal support and address any legal issues that arise.• Handle related legal inquiries of investors.<br>(ii) Compliance• Lead the compliance function, reporting directly to the CEO, CFO and COO.• Oversee regulatory compliance across jurisdictions, particularly the DFSA frameworks.• Ensuring adherence to, and providing advice on, applicable laws, regulations Compliance policies.• Encouraging and improving the compliance culture• Providing analysis, and advice on the impact of the regulatory framework on the business and its clients.• Actively developing the skills and careers of each member of the Compliance team.<br>Requirements:• Qualified attorney-at-law with a Master of Laws (LL. M.).• Would hold 6 years exposure within legal and compliance.• Experience with DIFC/DFSA as a legal jurisdiction preferred but not essential.• Experience within a control function within the asset management industry, ideally within Compliance or Legal.• In-depth knowledge of legal principles, including contract law, employment law, and corporate governance.• Exceptional analytical and problem-solving skills with the ability to navigate complex legal issues.• Strong negotiation and communication skills, with the capability to convey legal concepts clearly andeffectively.• High level of integrity and professionalism, with a strong commitment to confidentiality.• Ability to work independently as well as collaboratively in a fast-paced environment.• Excellent organizational skills and attention to detail, happy to work in a small team

Please read the job description carefully.⚠️ Do not apply if you do not meet the listed requirements.❗Eligibility: Only candidates currently residing in the UAE and having at least 10 years of relevant experience will be considered. Company Description<br>Established in 1988, GCC has earned a reputation for innovation, engineering excellence, and reliability across diverse sectors. Our portfolio features landmark projects in infrastructure, defense, industrial, commercial, leisure, and residential developments. Headquartered in Abu Dhabi, we have expanded across the MENA region, recognized for our quality-driven approach and dependable project delivery. Over the decades, GCC has helped shape the UAE's infrastructure, driving national growth and progress. From our first AED 3 million project to an annual turnover exceeding AED 1 billion. Our journey reflects our strong commitment to quality, sustainability, and innovation. Today, GCC stands among the region’s top contractors, delivering projects that define skylines and enrich communities. Role Description We are seeking a Senior Planning Engineer with a minimum of 10 years of UAE experience in infrastructure, roads projects. The selected candidate will be responsible for developing, monitoring, and controlling project schedules to ensure alignment with construction progress and contractual deadlines. The role includes supporting the Planning Manager in identifying potential delays, highlighting critical activities, and coordinating with consultants, subcontractors, and relevant authorities to ensure effective project execution and compliance with contractual and regulatory requirements. Key Responsibilities: Your tasks and responsibilities shall include, but are not limited to:Prepare and maintain project schedules including baseline schedules, recovery schedules, and impacted schedules. Monitor project progress and ensure alignment with the approved schedule. Prepare and review daily, weekly, bi-weekly, and monthly progress reports. Develop project dashboards and presentations for management and stakeholders. Prepare and review Extension of Time (EOT) claims. Support discussions on contractual and planning matters with consultants and clients. Prepare and review contractual correspondences related to project planning and delays. Identify schedule risks and propose mitigation measures. Qualifications: Education: Bachelor’s degree in Civil Engineering Minimum 10 years’ experience in infrastructure project planning and controls. Skills & Competencies: Strong scheduling and forecasting abilities using industry-standard tools Analytical mindset with effective problem-solving skills Good knowledge of contract terms (FIDIC, turnkey, reimbursable, etc.) Able to manage multiple interfaces and perform well under pressure Clear communicator with strong reporting skills to senior management and clients Work Location: Abu Dhabi Application Process: Interested candidates are invited to submit their resume and cover letter, highlighting relevant experience in project planning for infrastructure works, particularly roads and bridge projects. You may apply directly through Linked In or send your CV and cover letter to Careers@gcc.ae. Only shortlisted candidates will be contacted

Please read the job description carefully.⚠️ Do not apply if you do not meet the listed requirements.❗Eligibility: Only candidates currently residing in the UAE and having at least 10 years of relevant experience will be considered. Company Description<br>Established in 1988, GCC has earned a reputation for innovation, engineering excellence, and reliability across diverse sectors. Our portfolio features landmark projects in infrastructure, defense, industrial, commercial, leisure, and residential developments. Headquartered in Abu Dhabi, we have expanded across the MENA region, recognized for our quality-driven approach and dependable project delivery. Over the decades, GCC has helped shape the UAE's infrastructure, driving national growth and progress. From our first AED 3 million project to an annual turnover exceeding AED 1 billion. Our journey reflects our strong commitment to quality, sustainability, and innovation. Today, GCC stands among the region’s top contractors, delivering projects that define skylines and enrich communities. Role Description We are seeking a Senior Planning Engineer with a minimum of 10 years of UAE experience in buildings projects. The selected candidate will be responsible for developing, monitoring, and controlling project schedules to ensure alignment with construction progress and contractual deadlines. The role includes supporting the Planning Manager in identifying potential delays, highlighting critical activities, and coordinating with consultants, subcontractors, and relevant authorities to ensure effective project execution and compliance with contractual and regulatory requirements. Key Responsibilities: Your tasks and responsibilities shall include, but are not limited to:Prepare and maintain project schedules including baseline schedules, recovery schedules, and impacted schedules. Monitor project progress and ensure alignment with the approved schedule. Prepare and review daily, weekly, bi-weekly, and monthly progress reports. Develop project dashboards and presentations for management and stakeholders. Prepare and review Extension of Time (EOT) claims. Support discussions on contractual and planning matters with consultants and clients. Prepare and review contractual correspondences related to project planning and delays. Identify schedule risks and propose mitigation measures. Qualifications: Education: Bachelor’s degree in Civil Engineering Minimum 10 years’ experience in building project planning and controls. Skills & Competencies: Strong scheduling and forecasting abilities using industry-standard tools Analytical mindset with effective problem-solving skills Good knowledge of contract terms (FIDIC, turnkey, reimbursable, etc.) Able to manage multiple interfaces and perform well under pressure Clear communicator with strong reporting skills to senior management and clients Work Location: Al Ain Application Process: Interested candidates are invited to submit their resume and cover letter, highlighting relevant experience in project planning forbuilding works. You may apply directly through Linked In or send your CV and cover letter to Careers@gcc.ae. Only shortlisted candidates will be contacted

Actively engaged in multi-asset class investment activities across various geographies, carried out by a highly qualified and experienced in-house team of investment professionals using an ‘Asset Allocation Matrix’ to realize risk adjusted returns on invested capital over a long-term period. Investment activities include direct investments in startups, taking stakes in established businesses, acquisitions of business enterprises and setting-up new businesses through collaborative joint venture routes. Ghobash Trading & Investment is also active in private financial investments, including private equity and debt, venture capital, real estate and publicly listed financial investments.<br><br>Job Description<br><br>The Senior Associate – MENA Equities Research will lead independent coverage of MENA-listed companies, producing high-quality equity research, financial models & valuation outputs to support investment decisions & portfolio performance. The role requires generating actionable investment recommendations, maintaining updated forecasts & valuation frameworks & continuously monitoring market developments across assigned sectors. The incumbent will engage directly with company management teams, sell-side analysts, & industry stakeholders to gather insights, ensure comprehensive research coverage & contribute meaningfully to the Investment Committee’s discussions & overall strategy.<br><br>Lead coverage across assigned MENA-listed companies and sectors, including Banks, Real Estate, Telcos/Utilities, Consumer, Industrials, Energy, and Transportation. Build and maintain advanced financial models with detailed forecasts, scenario analyses, and valuation sensitivities using DCF, Gordon Growth, Residual Income, and relative valuation frameworks. Independently produce investment theses and research reports with clear buy/sell/hold recommendations based on financial performance, catalysts, and valuation. Continuously monitor company disclosures, earnings results, and macroeconomic developments impacting covered sectors. Conduct management meetings, attend investor conferences, & engage with sell-side analysts to gather actionable insights. Prepare and present investment proposals for approval at the Investment Committee, supported by in-depth research and valuation work. Maintain up-to-date valuation and peer-comparison tables that reflect internal forecasts and market developments. Generate new investment ideas by screening opportunities across MENA markets, including both primary and secondary equity opportunities. Collaborate closely with the Portfolio Manager to assess portfolio exposures, risk factors, and performance attribution. Stay updated on regulatory, economic, & geopolitical changes across MENA markets & assess their impact on investments.<br><br>Qualifications<br><br>Bachelor’s degree in business or applicable area of study10 years of total experience in equity research, investment analysis, or portfolio management, with at least 6 years covering UAE and broader GCC markets. Excellent written and verbal communication skills in both English and Arabic (mandatory). Exposure to working with all modern equity research tools (Bloomberg / Eikon) and usual office-based technology (MS Office / among others);

Location: Dubai, UAEEmployment Type: Full-Time<br>Job Summary<br>Epasero Contracting is seeking an experienced, hands-on Project Manager to lead residential & commercial fit-out, renovation, shell & core, general contracting & landscape projects from mobilization through final handover.<br>The successful candidate will have full responsibility for project planning, site execution, budget control, quality, subcontractor performance, client coordination & on-time delivery.<br>Key Responsibilities<br>* Take full ownership of projects from initial site assessment through execution, snagging & final handover.* Review contracts, BOQs, drawings, specifications & site conditions before commencement.* Prepare detailed project programmes, resource plans, procurement schedules & short-term look-ahead plans.* Manage interior fit-out, civil works, architectural finishes, joinery, MEP coordination, external works & landscape execution.* Supervise hardscape, softscape, irrigation, pools, water features, outdoor structures & external finishing works.* Coordinate closely with clients, consultants, designers, subcontractors, suppliers, building management & relevant authorities.* Identify drawing discrepancies, technical conflicts & site risks early & provide practical solutions.* Manage subcontractor appointments, scope allocation, productivity, quality & performance.* Monitor project budgets, material usage, labour costs, variations, claims & overall profitability.* Work closely with the QS, procurement, design & site teams to maintain programme & cost targets.* Ensure timely material approvals, sample submissions, procurement & delivery of long-lead items.* Conduct regular site meetings & issue accurate progress reports, action plans & recovery programmes when required.* Maintain strict QA/QC & health & safety standards across all project activities.* Lead inspections, testing, commissioning, snagging, authority approvals & close-out documentation.* Maintain strong client relationships & ensure projects are delivered to Epasero’s required quality standards.<br>Requirements<br>* Bachelor’s degree in Civil Engineering, Architecture, Construction Management or a related discipline.* Minimum 5 years of experience specifically in a Project Manager role with at least 4 years of UAE fit-out & contracting experience.* Proven record delivering commercial offices, villas, renovations, shell & core & landscape projects.* Strong knowledge of civil, architectural, MEP, joinery, finishes, hardscape, softscape & irrigation works.* Strong understanding of construction drawings, BOQs, specifications, contracts, variations & cost control.* Familiarity with Dubai authority approvals, NOCs, building management procedures & project handover requirements.* Proficiency in MS Project or Primavera, Auto CAD drawing review, Microsoft Excel & project reporting.* Strong leadership, negotiation, problem-solving & client-management skills.* Ability to manage multiple projects, teams & subcontractors under demanding deadlines.* Excellent written & spoken English. Arabic is an advantage.* Valid UAE driving licence is mandatory.* PMP certification is an advantage.<br>Candidates must have direct site-execution experience within the UAE contracting industry. Consultancy or design-coordination experience alone will not be sufficient.

With over 50 years of excellence, Waagner Biro Bridge Services is a leader in construction engineering across Dubai and the UAE. We specialise in innovative solutions for bridge systems, steel structures, and infrastructure projects, serving both government and private sectors.<br><br>Backed by a skilled team of engineers, we handle every stage, from design to construction and maintenance, with precision and quality. Our commitment to innovation and sustainability drives us to deliver projects that stand the test of time.<br><br>Learn more: https://waagnerbiro-bridgeservices.com/<br><br><br><br>Job Description<br><br>We are seeking an experienced Project Engineer to support the planning, execution, and coordination of marine EPC construction projects. The successful candidate will be responsible for managing engineering, procurement, subcontractor coordination, and site construction activities to ensure projects are delivered safely, on time, within budget, and in compliance with quality standards.<br><br>Key Responsibilities<br><br>Coordinate and oversee the execution of marine construction projects including piling, dredging, reclamation, quay walls, jetties, breakwaters, and other marine infrastructure works. Review and prepare technical submittals, shop drawings, method statements, material approvals, and engineering documentation. Coordinate with clients, consultants, subcontractors, suppliers, and internal project teams to ensure smooth project delivery. Monitor project progress, identify potential risks, and implement corrective actions to maintain project schedules and objectives. Support procurement activities by evaluating materials, equipment, and subcontractor requirements. Ensure compliance with project specifications, contract requirements, QA/QC procedures, and HSE standards. Participate in project planning, resource allocation, and construction sequencing activities. Prepare progress reports, site records, technical correspondences, and project status updates. Assist in managing project interfaces and resolving technical and construction-related issues. Support commercial and contractual matters, including variations, claims, and project documentation. Attend meetings with stakeholders and provide technical guidance to site teams. <br><br><br>Qualifications<br><br>Bachelor's Degree in Civil Engineering, Marine Engineering, or related discipline. Minimum 8-12 years of experience in marine construction projects, preferably within the UAE/GCC. Proven experience in the execution of marine EPC projects involving piling, dredging, reclamation, quay walls, jetties, breakwaters, and similar marine infrastructure works. Strong knowledge of construction methodologies, engineering principles, and project coordination. Experience in preparing and reviewing technical submittals, method statements, material approvals, and project reports. Good understanding of project controls, scheduling, QA/QC, HSE requirements, and commercial aspects of construction projects. Familiarity with FIDIC contract conditions is preferred. Strong communication, organizational, problem-solving, and stakeholder management skills. Proficient in Microsoft Office and project management software. Valid UAE Driving License<br><br><br>Additional Information<br><br>UAE/GCC marine construction experience. Experience working with EPC contractors on large-scale marine infrastructure projects. Ability to manage multiple stakeholders in a fast-paced project environment.

UAE Operations Manager Assistant<br>Who We Are American Anti-Piracy Alliance Inc. (AAA) is a regional intellectual property protection organization operating across the Middle East and Egypt. With over 50 dedicated staff across Saudi Arabia, UAE, Egypt, Bahrain, Qatar, Jordan, Oman, and Kuwait, AAA works closely with government authorities and rights holders to combat intellectual property violations and counterfeit products. AAA currently manages IP protection for 155+ brands across 8 countries and is the REACT partner for these markets. Our team includes experienced IP professionals and strong local enforcement networks, enabling us to deliver practical, enforcement-focused IP protection solutions.<br>About the Role AAA is looking for an Assistant to the UAE Operations Manager to support the day-to-day management of Intellectual Property (IP) enforcement activities across the UAE. This is a field-based and operational role, involving regular travel across the seven emirates, coordination with government authorities and operation team members. The successful candidate should be highly organized, proactive, and comfortable working in a fast-paced environment with significant time spent outside the office.<br>Key Responsibilities Support the UAE Operations Manager in coordinating daily enforcement activities. Prepare and file IP infringement complaints with relevant government authorities. Coordinate and manage operation team members, including assigning targets and following up on case progress. Monitor cases and ensure required information are collected and provided Attend and provide operational support on-site. Coordinate with government authorities before, during, and after operations Prepare and provide all supporting documents and information required by government authorities. Maintain accurate records of cases. Follow up on pending actions and ensure operational deadlines are met. Prepare regular updates and reports for the UAE Operations Manager. Liaise with internal teams, operation members, and government officials as required.<br>Requirements2–3 years of relevant experience, preferably in operations, IP enforcement, investigations, legal support, or a similar field. Experience dealing with UAE government authorities is an advantage. Arabic speaker with good English communication skills. Strong organizational and coordination skills. Ability to manage multiple investigations and priorities simultaneously. Strong communication and interpersonal skills. Professional and confident when dealing with government officials and external stakeholders. Valid UAE driving licence is essential. Willingness and ability to drive extensively across the UAE for field activities.<br>Position Details Location: Dubai, UAE Role Type: Field-Based / Operational Experience: 2–3 years Salary: AED 5,000–6,000 per month (excluding incentives)<br>Note: This is a highly mobile, field-based operational position. The role involves driving across the seven emirates, visiting government authorities, and supporting other team members in the field. Candidates should be comfortable with a role that involves significant travel.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Demi Chef De Partie (Bakery Section)</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a&nbsp;<strong>Demi Chef de Partie</strong>, you will support the bakery team in preparing and producing high-quality bakery items according to established recipes and operational standards. Also, you will assist in daily production, maintain consistency in product quality and presentation, and ensure efficient bakery operations. And you will also support mise en place activities and maintain hygiene and food safety standards within the bakery section.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Assist in preparing and baking breads, rolls, pastries, and other bakery products according to standard recipes.</span></li> <li><span>Support daily mise en place and ensure ingredients and bakery items are prepared and stored correctly.</span></li> <li><span>Monitor product quality, consistency, freshness, and presentation standards.</span></li> <li><span>Maintain cleanliness, hygiene, and food safety standards throughout the bakery section.</span></li> <li><span>Support stock control, minimize wastage, and ensure proper use of bakery equipment and supplies.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Good knowledge of bakery production techniques, dough preparation, and baking methods.</span></li> <li><span>Ability to follow recipes and instructions accurately.</span></li> <li><span>Strong attention to detail and presentation being able to work in a fast-paced kitchen environment.</span></li> <li><span>Team-oriented with a positive and cooperative attitude.</span></li> <li><span>Commitment to hygiene, food safety, and cleanliness standards.</span></li> <li><span>Diploma or Certificate in Pastry, Bakery, or Culinary Arts preferred.</span></li> <li><span>Certification in Food Safety, HACCP and additional bakery training or certification is an added is an advantage.</span></li> <li><span>Minimum 1–2 years of experience in a bakery section within a hotel, or restaurant environment.</span></li> </ul> <br> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose:</p><br><ul><li>Lead planning, oversight, and compliance of Dubai Metro Alstom rolling stock maintenance and delivery programs.&nbsp;</li><li>Ensure safety, performance, and integration with RTA standards.&nbsp;</li><li>Govern contractor execution, testing, and lifecycle optimization to sustain reliable service.</li></ul><p>Roles &amp; Accountabilities:</p><br><p>Strategy• Develop Alstom rolling stock maintenance strategies with KPIs and optimization initiatives aligned to operational and strategic objectives.• Support the preparation of functional requirements and technical specifications for Alstom rolling stock and associated procurements.• Provide technical expertise in tender evaluations, apply value engineering principles, and oversee contractor performance on Alstom projects.• Supervise all technical systems related to Alstom rolling stock and mass transit maintenance, ensuring system sustainability and integration with internal and external platforms.• Maintain risk register, oversee hazard mitigation measures, verify safety cases, and manage variations/claims related to Alstom rolling stock and associated systems.</p><br><p>Operations• Monitor Alstom rolling stock maintenance contracts to ensure quality, compliance, and timely execution of preventive and corrective maintenance programmes.• Review and evaluate contractor submissions related to design, installation, and maintenance of subsystems including HVAC, propulsion, brakes, TCMS, and doors.• Coordinate cross-functional interfaces involving signaling, SCADA, power, depot, and communications to ensure seamless implementation and serviceability.• Lead and supervise Factory and Site Acceptance Testing activities; oversee commissioning, technical inspections, and quality assurance for Alstom assets.• Analyze performance data and maintenance reports for Alstom rolling stock; prepare detailed assessments and recommendations for management.• Oversee preventive and corrective maintenance programmes for workshop equipment, ensuring fault analysis and corrective actions meet safety and performance standards.• Manage spare parts availability for Alstom rolling stock and workshop equipment, ensuring supplier compliance with Authority policies and procedures.• Coordinate scrapping and replacement of Alstom railway and mass transit assets in accordance with Authority policies and collaborate with relevant departments.• Facilitate accurate registration and financial valuation of Alstom railway assets resulting from projects, ensuring data integrity in coordination with concerned departments.</p><br><p>Product / Process Improvement• Review and update Alstom maintenance specifications, manuals, and standards to align with evolving technical requirements and industry best practices.• Utilise the Maintenance Management System to identify root causes of faults, recommend corrective actions, and ensure effective contractor execution.• Propose modifications to maintenance plans, validate engineering changes, and assess variation claims in collaboration with operators and contractors.• Review, audit, and approve maintenance-related requests, improvement procedures, and engineering changes and coordinate with Contracts, Procurement, and Finance for financial disbursements.</p><br><p>Physical Working Conditions• Conduct field inspections during handover, site acceptance, testing, commissioning, and quality audits; ensure snag identification, tracking, and closure during the Defect Liability Period (DLP) for Alstom assets.</p><br> <p>Education:</p><br><ul><li>Bachelor’s degree in mechanical engineering, electrical engineering, or rail systems engineering; master’s degree in transportation Engineering or maintenance management.</li></ul><p>Experience:</p><br><ul><li>6+ years in case of master’s degree (8+ years in case of bachelor’s degree).</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><span>Job Title:Mathematics Teacher - IELTS Score 6.5 Score Active/Expired "URGENT HIRING"<br></span><br></b></span><br></span><ul><li><span><span><span>Location: United Arab Emirates (Multiple Campuses)</span></span><br></span></li><li><span><span>Academic Year: 2026–2027</span><br></span></li><li><span><span>Curriculum: American Curriculum</span><br></span></li><li><span><span>Grades: Grade 5 – Grade 12</span><br></span></li><li><span><span>Gender: Male / Female</span><br></span></li><li><span><span>Salary: AED 13,000 – AED 15,000 </span><span><b><br><span><u>Starting Date: New Academic Year (2026-2027)</u></span><br></b></span></span></li></ul><b><span>Summary:</span></b><br><br>We are seeking a highly qualified and passionate<b> Mathematics Teacher </b>to join our client multiple campuses in UAE. This role is specifically tailored for Arab nationals, Western nationals, or native English speakers who have achieved an IELTS score of 6.5 or higher. The successful candidate will be responsible for delivering high-quality mathematics instruction across IGCSE, A-Levels, and IB curricula, ensuring students achieve academic excellence and develop strong analytical and problem-solving skills. The ideal candidate will bring a proven track record in classroom management, curriculum delivery, and student engagement, supported by a PGCE qualification and expertise in integrating ICT into teaching practices. This position offers a rewarding opportunity to contribute to the academic and personal growth of students in a multicultural, forward-thinking learning environment.<br><br><b><span>Responsibilities:</span></b><br><br><ul><li><span>Deliver engaging and rigorous mathematics instruction aligned with IGCSE, A-Levels, and IB curricula.&nbsp;<br></span></li><li><span>Design and implement differentiated lesson plans that cater to diverse learning needs and promote critical thinking.&nbsp;<br></span></li><li><span>Utilize ICT tools and digital platforms to enhance teaching effectiveness and student interaction.&nbsp;<br></span></li><li><span>Monitor and assess student progress through formative and summative assessments, providing timely feedback.&nbsp;<br></span></li><li><span>Maintain accurate records of student performance and contribute to reporting and review processes.&nbsp;<br></span></li><li><span>Foster a positive, inclusive, and disciplined classroom environment that supports academic and personal development.&nbsp;<br></span></li><li><span>Collaborate with colleagues to develop cross-curricular projects and participate in departmental meetings and professional development.&nbsp;<br></span></li><li><span>Support students in preparing for external examinations, including IELTS, and guide them in academic planning and career pathways.&nbsp;<br></span></li><li><span>Contribute to school-wide initiatives, including extracurricular activities and student mentoring programs.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in Mathematics or a related field; PGCE or equivalent teaching qualification is mandatory.&nbsp;<br></span></li><li><span>Minimum of 4–5 years of teaching experience in IGCSE, A-Levels, or IB Mathematics programs.&nbsp;</span><br></li><li><span>Having UAE experience in Cycle 2 &amp; 3.</span><br></li><li><span>Proven expertise in classroom management and student engagement strategies.&nbsp;<br></span></li><li><span>Strong command of ICT tools and digital learning platforms (e.g., Google Classroom, LMS, interactive whiteboards).&nbsp;<br></span></li><li><span>Valid IELTS score of 6.5 or higher (for Arab nationals, Western nationals, or native English speakers only).&nbsp;<br></span></li><li><span>Demonstrated ability to foster critical thinking and problem-solving skills in students.&nbsp;<br></span></li><li><span>Experience in curriculum development, assessment design, and examination preparation.&nbsp;<br></span></li><li><span>Commitment to continuous professional growth and adherence to international education standards.&nbsp;<br></span></li><li><span>Ability to work collaboratively in a multicultural and fast-paced academic environment.<br></span></li></ul><br><span>Benefits<b>Salary &amp; Benefits:</b><br><br><span><b>Salary:</b> AED 13,000-15,000</span><br><br><span><b>Benefits:</b></span><br><br></span><ul><li><span>Accommodation<br></span></li><li><span>Visa<br></span></li><li><span>Air Ticket<br></span></li><li><span>Medical Insurance<br></span></li></ul><b>Nationality:</b><br><br><b>Preferably Arab Nationals (if dual national will be good) - Indian / Pakistani are OK but western national (native speakers only)​</b><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.</p><br><p><strong>Job Overview:</strong></p><br><p>As a <strong>Customer Service Manager</strong> at Emirates NBD, your role is to ensure exceptional service delivery and resolution of operational matters for Priority Banking customers. You will lead and coach Customer Service Representatives across mapped PRB centers, support service escalations, and ensure customer requests are handled within agreed turnaround times while maintaining compliance with bank policies and procedures.</p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Guide, coach and supervise Customer Service Representatives in handling customer queries received through CRM, walk-ins, emails, phone calls, faxes and escalations.</li><li>Act as the first point of contact for service matters in the PRB centre, resolving operational issues and supporting Relationship Managers and Area Managers on service-related matters.</li><li>Manage service escalations across PRB and mapped non-PRB branches, ensuring customer queries and complaints are resolved within agreed turnaround times.</li><li>Ensure CSRs follow bank processes, policies and SIM online guidelines, including compliance, audit and operational control requirements.</li><li>Review and verify non-financial and financial customer requests, including account maintenance, account opening, credit card applications, cheque book and debit card requests, fixed deposits and telegraphic transfers.</li><li>Monitor CSR performance against KPIs, sales targets, NPS/CSAT thresholds and service standards, escalating unacceptable behavior or performance concerns when required.</li><li>Conduct daily huddles, review pending CRM service requests, monitor operational reports and ensure PRB stationery, documents and customer requests are properly controlled and actioned.</li></ul><p><strong>Skills and Experience&nbsp;</strong></p><br><ul><li>Bachelor’s degree or graduate qualification in any discipline, preferably in commerce or banking.</li><li>3 to 5 years of experience in banking, with exposure to customer service, operations or relationship management, preferably within the GCC market.</li><li>Working knowledge of banking systems, CRM and Microsoft Office applications, including Excel, PowerPoint and Word.</li><li>Experience in supervising or managing team members, with strong communication, attention to detail, customer focus and achievement orientation.</li></ul><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, Iraq, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 4,500+ employees, 4 million users, 15000+ brands and 500,000+ daily orders, we are just getting started</p><br><br>Job Description<br><p>We're looking for a curious, data-driven, and customer-obsessed Senior Specialist to join our Customer Experience team at Talabat. In this role, you’ll be the go-to person for customer feedback analytics—specifically around Net Promoter Score (NPS), Resolution Metrics, and deep-dive discovery pieces that drive customer-centric decision-making across the business.<br> <br> <strong>WHAT’S ON YOUR PLATE?</strong><br> &nbsp;</p><br><ul><li><p><em>Translate qualitative and quantitative feedback into compelling narratives and insights for leadership and cross-functional stakeholders.</em></p><br></li><li><p><em>Own and analyze key customer feedback programs and key metrics, including NPS, resolution feedback, and post-interaction surveys.&nbsp;</em></p><br></li><li><p><em>Conduct data deep dives across different customer segments and journeys to surface actionable insights that inform strategy and improve user satisfaction.</em></p><br></li><li><p><em>Collaborate with CX, product, operations, and analytics teams to identify root causes of negative experiences and track the impact of improvements over time.</em></p><br></li><li><p><em>Support the Voice of the Customer (VoC) program by ensuring data integrity, running feedback loops, and highlighting emerging trends such as AI and advanced text analytics.&nbsp;</em></p><br></li><li><p><em>Contribute to discovery research that helps us better understand evolving customer needs, especially in high-impact areas like cancellations, order issues, and support experience.</em></p><br></li><li><p><em>Prepare customer experience insight decks for senior leadership and monthly business reviews with MDs, ensuring clear storytelling, strategic recommendations, and data accuracy.</em></p><br></li><li><p><em>Assist in building and optimizing dashboards, alerts, and tracking tools that enable teams to monitor sentiment and resolution performance in real-time.</em></p><br></li></ul><p><strong>WHAT DID WE ORDER?</strong><br> &nbsp;</p><br><p><u>Qualifications &amp; Experience:</u></p><br><ul><li><p><em>3–5 years of experience in customer insights, CX research, analytics, or a related field.<br> Strong analytical skills with experience using tools like Excel, SQL, Tableau, or Looker.</em></p><br></li><li><p><em>A working knowledge of survey platforms (e.g., Qualtrics).</em></p><br></li><li><p><em>Ability to turn complex data into simple, actionable insights.<br> Excellent communication and storytelling skills; comfort presenting to cross-functional teams and senior leadership.</em></p><br></li><li><p><em>Curiosity, proactivity, and a drive to improve customer experience at scale.</em></p><br></li><li><p><em>Bonus: Experience working in tech, e-commerce, or logistics industries.</em></p><br></li></ul><p><u>Skills &amp; Competencies:</u></p><br><ul><li><p><em>Strong analytical and critical thinking skills; comfortable navigating ambiguity and turning data into clear insights.</em></p><br></li><li><p><em>High attention to detail; ability to detect subtle behavioral trends and anomalies.</em></p><br></li><li><p><em>Excellent communication skills; able to present complex findings clearly to non-technical stakeholders.</em></p><br></li><li><p><em>Proactive, self-driven, and capable of working across teams to drive cross-functional alignment.</em></p><br></li><li><p><em>Strong organizational and time management abilities in a fast-paced, deadline-driven environment.</em></p><br></li></ul><br><br> </div>