Security Guard Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.</p> <h4>About the role</h4> <p>The People and Culture Coordinator will be the face of the People and Culture Office, providing support and administrative proficiency to the team in an efficient, courteous and professional manner while also assisting in overseeing the daily operations of the department.</p> <h4>What you will do:</h4> <p><strong>Main duties/description:</strong></p> <ul> <li>The ability to answer telephones and take messages for the People and Culture department adhering to Four Seasons standards.</li> <li>The ability to be proficient in typing skills so any correspondence (proposals, contracts, form letters, internal forms, etc.) on a computer can be performed as needed.</li> <li>The ability to proofread all correspondence prior to being given to manager for signature.</li> <li>The ability to learn new methods of using the computer and assisting other personnel in its upkeep and maintenance.</li> <li>The ability to process all mass correspondence and special mailings.</li> <li>The ability to maintain reader file for assigned managers. At the end of the month complete reader files should go to the Director of People and Culture for review, then be placed in permanent monthly reader file.</li> <li>The ability to maintain all employee files in accordance with established procedures and standards.</li> <li>The ability to ensure that all information regarding each employee is sent to the proper department on schedule in order to facilitate the proper handling of the staff.</li> <li>The ability to advise the Director of People and Culture when work assigned cannot be returned within a 24-hour period.</li> <li>The ability to maintain a friendly, caring and helpful attitude with clients, as well as all hotel personnel.</li> <li>The ability to assist the employees in the absence of the Director of People and Culture, Learning and Development Manager, People and Culture Assistant Managers and Staff Housing Assistant Manager.</li> <li>The ability to open and handle the People and Culture Team's email when requested.</li> <li>The ability to maintain the office in a neat and orderly manner in accordance with established guidelines and standards.</li> <li>The ability to assist in the preparation of reports as required by the Director of People and Culture, General Manager, or Finance.</li> <li>The ability to purchase supplies and collateral through proper purchasing and signature procedures.</li> <li>The ability to participate in scheduled meetings as requested.</li> <li>The ability to be punctual to scheduled work hours and follow proper payroll procedures.</li> </ul> <p><strong>Standard duties:</strong></p> <ul> <li>To provide a friendly and professional service that always exceeds employees’ expectations.</li> <li>To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</li> <li>To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.</li> <li>To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</li> <li>To comply with local legislation as required.</li> <li>Prepare related paperwork and welcome pack for new hires.</li> <li>Organize medical appointments for new hires, visa renewal colleagues, etc.</li> <li>Prepare and assist medical insurance of the new joiners, dependents, etc.</li> <li>Assist with payroll maintenance for the People and Culture Team.</li> <li>Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Bayan, Workday etc).</li> <li>Coordinate and book colleagues’ and/or dependents’ flight tickets.</li> <li>Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the People & Culture computer system.</li> <li>Maintain the organization and cleanliness of heart of the house areas: employee entrance, employee lockers, colleagues’ restaurant, colleagues’ lounge, corridors, notice boards and walls, TV screens, bus stop, smoking area.</li> <li>To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.</li> <li>To respond to any changes in the division as dictated by the needs of the industry, company or hotel.</li> <li>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li> <li>Design and participate in salary surveys to provide an analysis and recommendation for salary and wage scales and ranges.</li> <li>Organize, supervise and participate in all employee wellness & recreation programs & events including Employee of the month, colleagues’ party, theme lunch & dinner, general meetings etc.</li> <li>Build and maintain confidence & credibility within employees; understand the importance of being visible and has the ability to identify the general morale amongst employees.</li> <li>Achieve positive/constructive feedback in the Employee Opinion Survey; address employee complaints & concerns in a professional & timely manner.</li> <li>Demonstrate competence with People & Culture information systems.</li> <li>Perform other tasks or projects as assigned by the Director of People and Culture and People & Culture Manager.</li> </ul> <p><strong>Roles and responsibilities from OHSAD:</strong></p> <ul> <li>Understand & cooperate with full compliance with hotel’s developed OSH policy, procedures & works instructions or action taken by management to protect employees or to comply with OSH requirements.</li> <li>Report to immediate supervisor any situation which they have reason to believe could present a hazard and which they cannot themselves correct.</li> <li>Report all OSH incidents, near misses, dangerous occurrences, unsafe act & conditions.</li> <li>Report all hazards & engage in communication & consultation activities.</li> <li>Not intentionally or recklessly interfere with or misuse anything provided (e.g. plant & machineries, PPE, etc.) at the workplace in the interest of health, safety and welfare.</li> <li>Participate in conduct of OSH related planning and implementation in order to achieve the hotel’s OSH objectives, targets & program.</li> <li>Handling, storage & disposal of hazardous materials as per MSDS.</li> <li>Attend OSH training, safety induction, on the job training, daily tool box talks, etc.</li> <li>Keep tools and equipment in good condition; inspect tools, plants, machineries and equipment for defect before use and report defects immediately to the supervisor.</li> <li>Follow all posted warning signs and safety instructions.</li> <li>Understand & be aware of OSH risks of the assigned work & necessary arrangements to perform the work safely.</li> </ul> <h4>What you bring:</h4> <ul> <li>A minimum of 1+ years of People & Culture experience (Admin or Coordinator) in hotel operations, preferably luxury hospitality or other service environments.</li> <li>Proficient in English (speaking, reading, writing).</li> <li>Excellent interpersonal, verbal, and written communication skills.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resort.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>And so much more!</li> </ul> <h4>Schedule and hours:</h4> <ul> <li>This is a full-time role.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Wood is currently recruiting for an experienced PMC Technical HSE Lead with extensive experience in the oil and Gas industry for ADNOC Offshore client to be based in Abu Dhabi within our Oil, Gas &amp; New Energies business. <br> Due to the nature of the projects and client expectation, the position will be based at our client office in Abu Dhabi, United Arab Emirates and will require occasional to travel to Spain.&nbsp; <br> <strong>The Role</strong> <br> <p>This is an exciting opportunity for an experienced PMC Technical HSE Lead with a proven track record in managing health, safety, and environmental (HSE) aspects of a project, ensuring compliance with all relevant policies, procedures, and regulations. They advise senior project management, liaise with partner companies, and oversee HSE programs to achieve project safety objective for a high profile-client.</p><br> <p><strong>Our Clients and Projects&nbsp;</strong></p><br> <p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br> <p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonisation and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects</strong>:&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong>&nbsp;We are an organisation actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:&nbsp;</strong>With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance: </strong>The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:</strong>&nbsp;In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li>The Employee Share Plan: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:&nbsp;</strong>Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;J</strong>oin a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <p><strong>The key objectives for this role are:&nbsp;</strong></p><br> <ul> <li>Oversee and manage HSE aspects of the project in accordance with applicable policies, procedures, and international standards</li> <li>Develop and implement project-specific Risk Assessment Management Systems (RAMS) to identify and mitigate potential hazards</li> <li>Ensure compliance with corporate safety codes, UAE statutes, and international standards</li> <li>Implement HSE best practices from industry standards and project shareholder companies</li> </ul> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Oversee all aspects of the project HSE Program efficiently calling upon shareholder expertise and project HSE staff resources to support project management and personnel in attaining project HSE objectives.</li> <li>Drive Project HSE excellence through Senior Project Management visibility and involvement.</li> <li>Engage Project Leadership Team in the development, review and endorsement of all applicable HSE systems, programs and procedures for the execution of the project</li> <li>Guide, direct, train and motivate project team members to take responsibility for their personal safety and comply with ADNOC Offshore HSE Safety Policy, procedures, rules and accepted safe working practices, as well as applicable Abu Dhabi HSE related regulations.</li> <li>Establish system and schedule for conduct of regular project Safety Steering Team (SST) meetings with participation from Senior Project Management and management representatives from major contracting companies. Engage PLT members as active participants</li> <li>Establish working relationships and maintain regular communication with ADNOC Offshore Corporate HSE, counterparts in shareholder companies and major project contract companies.</li> <li>Implement HSE best practices as applicable from ADNOC Offshore, project shareholder companies and the Oil &amp; Gas Industry as approved by Senior Project Management.</li> <li>Recommend HSE staff resources necessary to successfully achieve HSE program objectives. Provide functional guidance to HSE staff working under different Project Management Teams</li> <li>Develop and implement project specific Risk Assessment Management System (RAMS) in conjunction with Engineering Department or adapt fit-for-purpose system from shareholder company.</li> <li>Ensure project HSE requirements are included in Invitation to Tender (lTT) packages. Participate in tender evaluations or provide resources for this purpose.</li> <li>Review HSE related plans as received from contract companies and provide comments. Endorse as appropriate.</li> <li>Ensure project HSE kick-off meetings are conducted with project major contractors upon or in advance of site mobilization.</li> <li>Establish HSE Key Performance Indicators (KPls) and renew annually with Senior Project Management endorsement.</li> <li>Establish system and schedule for conduct of regular Project Management Team (PMT) safety meetings.</li> <li>Ensure system implementation for prompt incident notification, reporting, investigation and tracking of corrective actions by line management.</li> <li>Oversee collection of HSE performance data and analyze trends.</li> <li>Develop and implement a Safety Observation &amp; Intervention program to foster workforce safety involvement and ownership.&nbsp;</li> <li>Review and provide HSE support for Value Assurance Process (VAP) and Stage Decision Support Packages (DSP).</li> <li>Act as project Security Point of Contact (POC) with ADNOC Offshore.</li> <li>Guide the design and delivery of in house HSE training.</li> <li>Oversee development and implementation of project Emergency Response Procedures and the conduct of emergency drills as planned.</li> </ul> <br> <br> <br> <br><br><br>Qualifications:<br> <p><strong>What makes you remarkable?&nbsp;</strong></p><br><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br><br> <p><strong>Expected:</strong></p><br><br><ul> <li>B.S. in Engineering with minimum of 15 years industry experience (Oil &amp; Gas industry experience strongly desired) with at least 5 years in project related activities.</li> <li>Minimum of 10 years of HSE related experience and minimum of 7 years supervisory / managerial experience.</li> <li>In possession of current internationally recognized Professional Certification (e.g., Certified Safety Professional (CSP) or similar).</li> <li>English language proficiency. Excellent writing and presentational skills.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island – Abu Dhabi’s business and lifestyle destination – Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi’s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites – all with water views. With six creative restaurants and lounges, this is Al Maryah Island’s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest’s unique personal needs – whether the goal is relaxing on vacation or staying efficient for business.<br><br><p><b>About the role</b></p><br><br><p>The Assistant Front Office Manager oversees the Front Desk operations and responds to a wide variety of guest requests by accurately assessing the guest needs and requests.</p><br><br><br><p><b>What you will do</b></p><br><br><p>• Monitors the Arrival and Departure of Elite guests.</p><br><br><p>• Schedule the Front Desk Supervisors and Receptionists to provide maximum service to guests within budgeted guidelines.</p><br><br><p>• Train the Front Desk team and supervise them in the performance of their duties.</p><br><br><p>• Conduct performance evaluations and discipline employees when needed.</p><br><br><p>• Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc.</p><br><br><p>• Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc and escort them to or from their rooms respectively.</p><br><br><p>• Control room rate availability on full house nights to maximize occupancy and revenue while protecting guaranteed reservations. Handle relocation of guests according to established procedures.</p><br><br><p>• Maintain close contact with other hotels with regard to their status on full house nights or blackout dates.</p><br><br><p>• Ensure adherence to all credit procedures in the Front Office; review high balance reports and follow up on credit problems/queries with Accounting and Front Office Manager.</p><br><br><p>• Review all Paid Outs, Rebates, Petty Cash Reibursements, Direct Billings and other.</p><br><br><p>• Check the cashier’s work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Inspect guest rooms and tour the hotel during each shift, completing maintenance requests through HotSOS as needed.</p><br><br><p>• Complete evening Housekeeping report and follow up on discrepancies.</p><br><br><p>• Assist other departments as required in resolving problems.</p><br><br><p>• Handle guest problems/complaints and requests, keeping the Front Office Manager well informed as to problems and action taken, using the Glitch Database and other communication (verbal and written).</p><br><br><p>• Act in the absence of senior management in all matters concerning safety, security and well-being of hotel guests, patrons and employees.</p><br><br><p>• Utilize the computer systems in place as well as the telephone switchboard.</p><br><br><p>• Assist in emergency situations as per established procedures.</p><br><br><p>• Coordinate arrivals, departures, billing requirements, extensions, and cancellations with <span><span><span><span><span>sales/catering/reservations</span></span></span></span></span> etc at any time of day.</p><br><br><p>• Ensure room discrepancies are resolved.</p><br><br><p>• Ability to assist PBX, reservations, valet parking, concierge and bell staff when business levels warrant.</p><br><br><p>• Monitors the VIP Elite guest emails and calls.</p><br><br><p>• Works closely with telephone operator to monitor wake up calls are punctual and meets guests for a seamless departure.</p><br><br><p>• Supervises the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met. Is the direct supervisor of the Front Desk during the overnight shift</p><br><br><p>• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p>• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</p><br><br><p>• Frequently tours the hotel and monitors the activities of all other departments. Monitors their activities to assure that standards are being met, staff is being supported, and guest needs are being met.</p><br><br><p>• Handles all guest relocations according to established guidelines.</p><br><br><p>• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>• Reviews late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</p><br><br><p>• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.</p><br><br><p>• Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</p><br><br><p>• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.</p><br><br><p>• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Works harmoniously and professionally with co-workers and supervisors.</p><br><br><p>• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with People &amp; Culture.</p><br><br><p>• Assists with responsibilities and duties as required throughout the hotel.</p><br><br><p>• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br><p>• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br><p>• Works closely with Security Staff to handle any guest emergency or safety concerns.</p><br><br><p>• <span>Perform other tasks or projects as assigned by Front Office Manager, Night Manager or Assistant Director of Rooms </span></p><br><br><br><br><p><b>What you bring</b><br>• A minimum of at least 2 to 3 years of experience in the similar role in a luxury brand</p><br><br><p>• An outgoing personality and a can-do approach to an assigned task&nbsp;</p><br><br><p>• High level of understanding and knowledge of Rooms operations</p><br><br><p>• Proficient in English and Arabic (speaking, reading, writing)</p><br><br><p>• Excellent interpersonal, verbal, and written communication skills</p><br><br><p><br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>• and so much more!</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>• This is a full-time position</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Key Responsibilities</b> <br></span><p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Strategies for Revenue generation and business development</span><br><span>• &nbsp; &nbsp;Business objectives and goals&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the Digital Agenda</span></p><br><br> <br> <p><span><strong>Acquisition &amp; Sales Management</strong></span><br><span>• &nbsp; &nbsp;Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.</span><br><span>• &nbsp; &nbsp;Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.</span><br><span>• &nbsp; &nbsp;Induction of all (NTB) new customers brought in by the Branches &amp; Direct Sales team.&nbsp;</span><br><span>• &nbsp; &nbsp;Achieve “best in class” productivity in order to maximize the efficacy of the sales process.&nbsp;</span><br><span>• &nbsp; &nbsp;Achieve the budgeted cross sell targets, consistency and penetration.</span><br><span>• &nbsp; &nbsp;Aggressive Sales call plans to acquire large prospective customers through referrals.</span><br><span>• &nbsp; &nbsp;Ensure coverage of customer base in accordance with the approved contact plans.</span><br><span>• &nbsp; &nbsp;Update &amp; maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</span><br><span>• &nbsp; &nbsp;Maintain and update customer information on C Manager. Accurate and timely generation of reports.</span><br><span>• &nbsp; &nbsp;Activation of dormant accounts.</span><br><span>• &nbsp; &nbsp;Constantly updated product and process knowledge by successfully attending Tests/ Quizzes/ Certifications.</span></p><br><br> <br><p><span><span><strong>Customer Relationship Building</strong></span></span><br><span>• &nbsp; &nbsp;Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.</span><br><span>• &nbsp; &nbsp;Effectively meeting customer expectations and handling/ reduction of customer complaints.</span><br><span>• &nbsp; &nbsp;Provide professional customer service to achieve a high percentage of customer satisfaction and retention.</span><br><span>• &nbsp; &nbsp;Manage the portfolio to de-risk against attrition and achieve stability of book.</span><br><span>• &nbsp; &nbsp;Have complete knowledge of the customer base in terms of the profile, demographics &amp; psychographics and assets in the Bank and in&nbsp;other places.</span><br><span>• &nbsp; &nbsp;Serve as the one-point contact to the High Net Worth customers of the Bank</span></p><br><br> <br> <p><span><span><strong>Processes</strong></span></span><br><span>• &nbsp; &nbsp;Ensure compliance of laid down process and procedures.</span><br><span>• &nbsp; &nbsp;Facilitate and Implement work process improvements.</span><br><span>• &nbsp; &nbsp;To ensure compliance with Global Process Standards on Customer Data Confidentiality.</span></p><br><br> <br><p><span><strong><span>People &amp; Talent</span>&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Lead through example and build the appropriate culture and values. &nbsp;Set appropriate tone and expectations from their team and work&nbsp;in collaboration with risk and control partners.</span><br><span>• &nbsp; &nbsp;Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably</span><br><span>&nbsp; &nbsp; &nbsp;skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.</span><br><span>• &nbsp; &nbsp;Employ, engage and retain high quality people, with succession planning for critical roles.</span><br><span>• &nbsp; &nbsp;Responsibility to review team structure/capacity plans.</span><br><span>• &nbsp; &nbsp;Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance&nbsp;against those responsibilities and objectives.</span></p><br><br> <p><br><span><span><strong>Risk Management</strong></span></span><br><span>• &nbsp; &nbsp;Ensure KYC/AML updates, proper zero error documentation.</span><br><span>• &nbsp; &nbsp;Updating the C – Manager, adhering to the Contact Management Plan.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</span><br><span>• &nbsp; &nbsp;Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the&nbsp;supervising officer.</span><br><span>• &nbsp; &nbsp;Ensure full awareness of all policies relating to operational risk, sales processes, anti-misselling, etc and comply with the&nbsp;same.</span><br><span>• &nbsp; &nbsp;Read, understand and comply with all provisions of the Group Code of Conduct.</span></p><br><br> <br><p><span><span><strong>Governance&nbsp;</strong></span></span><br><span>• &nbsp; &nbsp;To be able to detect any suspicious transactions, Money laundering, forgeries etc&nbsp;</span><br><span>• &nbsp; &nbsp;Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.&nbsp;</span><br><span>• &nbsp; &nbsp;Ensure all GPS standards are followed and adhered.</span></p><br><br> <p><br><span><span><strong>Regulatory &amp; Business Conduct</strong>&nbsp;</span></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across&nbsp;</span><br><span>&nbsp; &nbsp; &nbsp;Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws,&nbsp;regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Good knowledge groups policies, standards, local regulations and legislations of the prevention of money laundering and adherence&nbsp;to group code of conduct.</span><br><span>• &nbsp; &nbsp;Obtain Security &amp; Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post&nbsp;SCA licensing. This is a mandatory requirement for the role.</span></p><br><br> <br><p><span><span><strong>Key stakeholders</strong></span></span><br><span><span><strong>Internal:</strong></span></span><br><span>• &nbsp; &nbsp;Product Manager – Priority Banking - for Launch and implementation of product campaigns</span><br><span>• &nbsp; &nbsp;Customer Service Manager - WM - for Product services to the customers</span><br><span>• &nbsp; &nbsp;Unit Heads – Treasury - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Branch Managers - Implementation of sales strategies</span><br><span>• &nbsp; &nbsp;Marketing Manager - WM - Coordinate marketing and research activities.</span><br><span>• &nbsp; &nbsp;Country Money Laundering Prevention Officer.</span></p><br><br> <p><br><span><span><strong>External</strong></span>:</span><br><span>• &nbsp; &nbsp;Existing and Prospective Customers - for Acquisition and retention of business</span></p><br><br> <br> <p><span><span><strong>Other Responsibilities</strong></span></span><br><span>• &nbsp; &nbsp;Ability to maintain a highly decent professional environment in the Priority Centre.&nbsp;</span><br><span>• &nbsp; &nbsp;Educate Clients on using of other delivery channels.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Manage Conduct&nbsp;</span><br><span>• &nbsp; &nbsp;Manage Risk</span><br><span>• &nbsp; &nbsp;Manage People</span><br><span>• &nbsp; &nbsp;Spot Opportunities</span><br><span>• &nbsp; &nbsp;Solve Problems</span><br><span>• &nbsp; &nbsp;Take the Lead</span><br><span>• &nbsp; &nbsp;Build Resilience </span></p><br><br><b>Qualifications</b> <br><p><br><span>• &nbsp; &nbsp;University Graduate.</span><br><span>• &nbsp; &nbsp;Relevant experience in sales and relationship management.</span><br><span>• &nbsp; &nbsp;Experience in handling all Banking &amp; Investment Products.</span><br><span>• &nbsp; &nbsp;Demonstrated ability in sales planning.</span><br><span>• &nbsp; &nbsp;Strong communication and negotiation skills with the ability to influence outcomes.</span><br><span>• &nbsp; &nbsp;Networking ability to manage interdepartmental deliverables.</span><br><span>• &nbsp; &nbsp;Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</span><br><span>• &nbsp; &nbsp;Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</span><br><span>• &nbsp; &nbsp;Computer literacy at the user level.</span><br><span>• &nbsp; &nbsp;Adapting to multi-cultural environment.</span><br><span>• &nbsp; &nbsp;In-depth knowledge of capital markets and financial planning. </span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Web Services is hiring a Product Design Engineer for the Electrical Products and Services engineering team. This electrical product focused team is a part of a global engineering team, responsible for the design and continuous innovation for products used within our rapidly expanding data center foot print.<br>The Electrical Product Engineering team at Amazon works to design and develop resilient, cost-effective electrical distribution products and systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon, you have the ability to drive change and define/design the systems our customers rely on.<br>We are seeking a Product Design Engineer with an Electrical Engineering background with hands-on experience in new product design and development of electrical power distribution equipment such as Low Voltage Switchgear, Power Distribution Cabinets or LV panel boards. If you can design electrical power distribution product/s and equipment, help to test and successfully test the products per latest codes and standards using third party test laboratories then you will be a good fit. You will directly lead product design and development and be a part of the process from concept to implementation. You must be capable of defining equipment specifications and evaluating the merit of design changes. You will be relied on as a subject matter expert in the product design field<br>About AIS <br>AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. <br>Key job responsibilities<br>- Supports the Data Center Design Engineering, Principal Engineering, and Hardware Engineering teams to design and develop innovative concepts into new products needed for power distribution for data center.<br>- Lead new product design, development and work with internal teams to understand design requirements and solicit customer input.<br>- Collaborate with other disciplines such as mechanical and structural engineering, reliability, QA/QC and compliance to create well thought out products.<br>- Creation of designs which meet or exceed our quality requirements while delivering a return on investment.<br>- Work with global suppliers and manufacturers to specify appropriate electrical equipment, devices and bill of materials.<br>- Ensure compliance with federal, state and municipal requirements and building codes across different countries.<br>- Prepare, Review and approval of product design and drawings including electrical bill of materials, configuration, layouts, assembly, construction and electrical wiring drawings.<br>- Define project scope and provide technical support for information requests prior to, and during manufacturing phases.<br>- Work with field engineering and commissioning teams to properly set up test processes and validate installation, operation, and performance of electrical products.<br>- Ability to work on concurrent projects in multiple geographical regions.<br>- Support of Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review.<br>- Be a leader within the group as well as within internal and external teams that support the data center.<br>- Having fun while offering creative, out of the box solutions.<br>A day in the life<br>As a Senior Product Design Engineer, you'll focus on developing electrical power distribution products and systems that support our expanding data center operations. Your day might include reviewing design specifications with internal stakeholders to understand evolving requirements, collaborating with mechanical and structural engineers to refine product concepts, or coordinating with third-party testing laboratories to validate that designs meet the latest codes and standards. You'll also work with global suppliers to evaluate equipment options, prepare detailed electrical drawings and bills of materials, and support field teams during installation and commissioning. Throughout your work, you'll balance multiple concurrent projects across different geographical regions while serving as a technical resource for colleagues and external partners.<br>About the team<br>We are a global electrical engineering team dedicated to designing and continuously innovating the electrical distribution products and systems that form the backbone of Amazon's data center infrastructure. Our team works collaboratively across disciplines—including mechanical engineering, reliability, quality assurance, and compliance—to create products that meet rigorous quality standards while delivering strong returns on investment. We partner with engineering service providers, manufacturers, vendors, inspectors, and testing laboratories to bring concepts to life. Our vision is to advance electrical distribution technology through thoughtful design, continuous improvement, and creative problem-solving. You'll join a group that values technical expertise, cross-functional collaboration, and the ability to communicate complex engineering decisions to senior leadership. We're excited to welcome someone who can contribute to our mission of achieving world-class uptime for our customers while helping us scale our operations efficiently.<br>About AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Diverse Experiences<br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>Mentorship &amp; Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>- Bachelor's degree in Engineering or a related field<br>- Knowledge of critical data center mechanical and electrical equipment<br>- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities<br>- Experience researching new designs, technologies, and construction methods of data center equipment and facilities<br>- Professional Engineering or Architectural License<br>- Knowledge of building codes and regulations for your region<br>- Experience carrying design concepts through exploration, development, and into deployment or mass production<br>- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior AI &amp; Solutions EngineerAI • Salesforce • LLMs • Intelligent CRM • Full-Stack EngineeringBuild the Future of AI-Powered Enterprise Solutions We are looking for an exceptional Senior AI &amp; Solutions Engineer to join our team and help us push the boundaries of what is possible with AI, Salesforce and next-generation CRM technology.<br> This is not a traditional software engineering role.<br> We are looking for someone who is genuinely excited about AI, LLMs, automation and building things that haven't been built before .<br> You will have the opportunity to work with technologies such as Claude, ChatGPT/OpenAI, Salesforce Agentforce and our own AI-powered CRM , turning ideas into impressive, working solutions that can be demonstrated to some of the world's leading companies.<br> You will have significant freedom to experiment, innovate and influence the direction of our AI technology.<br> This is your opportunity to build, experiment and showcase what you can do.<br> The Opportunity You will sit at the centre of our AI, Product, Business Development and Services teams .<br> Your role will be to take a customer challenge, understand the business problem and turn it into something tangible.<br> That could mean: Customer problem → AI concept → architecture → code → working prototype → compelling demo → production solution.<br> You will build highly compelling, industry-specific demonstrations across Salesforce and our proprietary CRM platform, while helping customers understand how AI can transform their organisations.<br> You will also help us embed AI throughout our own organisation, working with our R&amp;D and Services teams to make AI part of how we build and deliver technology.<br> What You'll Be DoingBuild AI Solutions Work hands-on with the latest AI technologies to create: AI agents Intelligent CRM capabilities AI sales assistants Customer intelligence platforms Automated workflows RAG and enterprise knowledge systems AI-powered business processes AI copilots Multi-agent solutions LLM-powered applications Industry-specific AI solutions You'll be encouraged to experiment with new technologies and approaches and determine what genuinely works.<br> Salesforce + AI Build innovative AI experiences around Salesforce using technologies including: Salesforce Salesforce Agentforce Einstein Apex Lightning Web Components Salesforce Flow Salesforce APIs External LLM integrations You'll combine Salesforce capabilities with leading LLMs such as Claude and OpenAI to create solutions that go well beyond standard CRM functionality.<br> Build Our Own AI-Powered CRM You'll also work directly on our proprietary CRM platform.<br> This is where you can really innovate.<br> You'll help design and build: AI-native CRM functionality AI sales intelligence Automated account research Intelligent lead analysis AI-generated customer insights Sales agents Automated workflows AI-powered customer engagement Intelligent recommendations Enterprise AI assistants You won't simply be integrating AI into an existing product — you'll help shape what an AI-native CRM should actually look like.<br> Full-Stack Engineering You need to be a genuine hands-on engineer.<br> Front End React TypeScript JavaScript Next.<br>js HTML/CSS Modern component architectures Backend Python Node.<br>js FastAPI REST APIs GraphQL Microservices Strong Python and/or TypeScript experience is particularly important.<br> AI Engineering You should have real-world experience working with modern LLM technology, including: OpenAI / ChatGPT Anthropic Claude Gemini LLM APIs Prompt engineering RAG Vector databases Embeddings Function/tool calling AI agents Agentic workflows Multi-agent architectures AI evaluation AI guardrails AI security Experience with frameworks such as LangChain, LangGraph or equivalent technologies is highly desirable.<br> Customer-Facing You will not be sitting behind a screen all day.<br> You will work directly with customers, prospects and senior stakeholders to understand their businesses and identify where AI can make a real difference.<br> You'll be involved in: Customer discovery sessions Technical workshops AI strategy discussions Solution design Technical demonstrations Proof-of-concepts RFP/RFI responses Customer presentations AI roadmaps Solution implementation You need to be comfortable explaining complex technology in a way that makes sense to a CEO, CIO, CTO or business leader .<br> Work Directly With Business Development You will become a key technical partner to our Business Development team.<br> Together you'll create best-in-class industry demonstrations designed around real customer challenges.<br> Rather than giving customers generic AI demos, you'll help us build: "This is your industry.<br> This is your problem.<br> This is what we can build for you.<br>" You'll help turn opportunities into compelling technical demonstrations that customers can immediately understand and get excited about.<br> Become Our Internal AI Champion AI will increasingly become part of everything we do.<br> You'll work with our R&amp;D and Services teams to: Introduce new AI technologies.<br> Develop AI engineering standards.<br> Train developers and consultants.<br> Build reusable AI components.<br> Create internal AI frameworks.<br> Identify opportunities for automation.<br> Help teams incorporate AI into existing solutions.<br> Run internal AI workshops.<br> Share new developments and technologies.<br> You'll have the opportunity to become one of the key technical voices shaping our AI strategy.<br> Create Content &amp; Showcase What We Build If we build something great, we want people to see it.<br> You'll help create: Product demonstrations AI demo videos Technical walkthroughs Customer presentations Internal training videos LinkedIn/video content Technical articles Architecture demonstrations You should be comfortable jumping on camera and saying: "Let me show you what we've built.<br>" Fast-Paced Environment We move quickly.<br> Customer opportunities can appear with tight deadlines , and sometimes the requirement will be: "We have a customer meeting next week.<br> Can we build this?<br>" We expect you to thrive in that environment.<br> You should be comfortable: Working to tight deadlines.<br> Rapidly prototyping ideas.<br> Prioritising what matters.<br> Making decisions quickly.<br> Working independently.<br> Iterating quickly based on feedback.<br> Moving from idea to demonstration in days rather than weeks.<br> We don't expect everything to be perfect on the first attempt.<br> We expect you to build, test, learn and improve quickly.<br> The Technology StackAI OpenAI • Anthropic Claude • Gemini • Azure OpenAI • LLM APIs • RAG • AI Agents • Agentic Workflows • Prompt Engineering • Embeddings • Vector Search • Function Calling • AI Evaluation • AI Guardrails Salesforce Salesforce CRM • Agentforce • Einstein • Apex • Lightning Web Components • Salesforce Flow • Salesforce APIs Front End React • TypeScript • JavaScript • Next.<br>js Backend Python • Node.<br>js • FastAPI • REST • GraphQL • Microservices Data PostgreSQL • MongoDB • Redis • Vector Databases • pgvector • Pinecone • Weaviate • Elasticsearch / OpenSearch Cloud &amp; DevOps Azure • AWS • Google Cloud • Docker • Kubernetes • Git • GitHub/GitLab • CI/CD What We're Looking For We are looking for someone who combines: Engineering ability + AI expertise + creativity + commercial thinking + communication skills.<br> You should have: 7+ years of software engineering / solution architecture experience.<br> Strong full-stack development skills.<br> Strong React and TypeScript.<br> Strong Python and/or Node.<br>js. Significant Salesforce experience.<br> Experience with Salesforce Agentforce / Einstein.<br> Hands-on experience with OpenAI and/or Anthropic Claude.<br> Experience building LLM-powered applications.<br> Experience with AI agents and RAG.<br> Strong API and integration experience.<br> Cloud experience.<br> Enterprise architecture experience.<br> Excellent communication skills.<br> Experience working directly with customers.<br> Most importantly, you should be curious .<br> AI is changing incredibly quickly.<br> We don't expect you to know everything.<br> We want someone who sees a new technology and thinks: "I wonder what we could build with that?<br>" Why Join Us?<br>Build, Don't Just Talk About AI You'll be building real AI products and solutions for real customers.<br> Work With Cutting-Edge Technology You'll work with some of the world's leading LLMs and AI platforms and constantly experiment with what comes next.<br> Be Creative We want ideas.<br> If you have a better way of doing something, we want to hear it.<br> Work Remotely This is a fully remote role , working with an international team and customers across multiple markets.<br> Move Fast You'll have the opportunity to take an idea from concept to working demonstration incredibly quickly.<br> Showcase Your Work You'll have opportunities to demonstrate and showcase the technology you build through customer demos, videos, presentations and industry events.<br> Shape the Product You're not joining simply to maintain someone else's architecture.<br> You'll have a genuine opportunity to influence how we build our AI products and what our AI-powered CRM becomes.<br> The Person We're Looking For You might be a: Senior Full-Stack Engineer who became obsessed with AI.<br> AI Engineer who loves building products.<br> Salesforce Architect who has moved heavily into Generative AI.<br> Solutions Architect who can actually code.<br> Or someone who simply doesn't fit neatly into one of those boxes.<br> That's fine.<br> If you're technically excellent, commercially minded, curious about AI and love building things, we want to hear from you.<br> This is an opportunity to make a real impact.<br> You will have the freedom to experiment, the responsibility to deliver and the opportunity to build technology that customers genuinely want to use.<br> If you want to be at the forefront of AI, build incredible solutions and have your work seen by customers around the world, this could be the role for you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p>For all staff in school we share a responsibility to ensure that children are always safe and properly supervised. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to NIS policies and code of conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’</p><br><br><br>Job <span>Purpose:</span><br><u>&nbsp;Set high expectations which inspire, motivate and challenge <span>pupils</span></u><span>:</span><ul><li>Establish a safe and stimulating environment for pupils, rooted in mutual <span>respect</span></li><li>Set goals that stretch and challenge pupils of all backgrounds, abilities and <span>dispositions</span></li><li>Demonstrate consistently the positive attitudes, values and behaviour which are expected of <span>pupils</span></li></ul><u>&nbsp;Promote positive progress and outcomes with/for pupils <span>through:</span></u><ul><li>Accountability of pupils’ attainment, progress and <span>outcomes</span></li><li>Awareness of pupils’ capabilities and their prior knowledge, and plan teaching to build on <span>these</span></li><li>Guidance of pupils to reflect on the progress they have made and their emerging <span>needs</span></li><li>Knowledge and understanding of how pupils learn and how this impacts on <span>teaching</span></li><li>Encouraging pupils to take a responsible and conscientious attitude to their own work and <span>study</span></li></ul><u>&nbsp;Demonstrate good subject and curriculum knowledge <span>through:</span></u><ul><li>Sound knowledge of the relevant subject(s) and curriculum areas, foster and maintain pupils’ interest in the subject, and address misunderstandings</li><li>Critical understanding of developments in the subject and curriculum areas, and promote the value of scholarship</li></ul><br><br><ul><li>Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy and the correct use of Standard English, whatever the teacher’s specialist <span>subject</span></li><li>If teaching early reading, demonstrate a clear understanding of systematic synthetic <span>phonics</span></li><li>If teaching early mathematics, demonstrate a clear understanding of appropriate teaching <span>strategies</span></li></ul><u>&nbsp;Plan and teach well-structured <span>lessons:</span></u><ul><li>Impart knowledge and develop understanding through effective use of lesson <span>time</span></li><li>Promote a love of learning and pupil’s intellectual <span>curiosity</span></li><li>Set homework when appropriate and plan other out-of-class activities to consolidate and extend the knowledge and understanding pupils have acquired</li><li>Reflect systematically on the effectiveness of lessons and approaches to <span>teaching</span></li><li>Contribute to the design and provision of an engaging curriculum within the relevant subject <span>area(s)</span></li></ul><u>&nbsp;Adapt teaching to respond to the strengths and needs of all pupils <span>through:</span></u><ul><li>The ability to differentiate appropriately, using approaches which enable pupils to be taught <span>effectively</span></li><li>A sound understanding of how a range of factors can inhibit pupils’ ability to learn, and how best to overcome these</li><li>Awareness of the physical, social and intellectual development of pupils, and know how to adapt teaching to support pupils’ education at different stages of development</li><li>A clear understanding of the needs of all pupils, including those with special educational needs; those of high ability; those with English as an additional language; those with disabilities; and be able to use and evaluate distinctive teaching approaches to engage and support them</li></ul><u>&nbsp;Make accurate and productive use of <span>assessment:</span></u><ul><li>Assess the relevant subject and curriculum areas, including statutory assessment <span>requirements</span></li><li>Make use of formative and summative assessment to secure pupils’ <span>progress</span></li><li>Use relevant data to monitor progress, set targets, and plan subsequent <span>lessons</span></li><li>Give pupils regular feedback, both orally and through accurate marking, and encourage pupils to respond positively to the feedback</li></ul><u>&nbsp;Manage behaviour effectively to ensure a good and safe learning <span>environment:</span></u><ul><li>Have clear rules and routines for behaviour in classrooms, and take responsibility for promoting good and courteous behaviour both in classrooms and around the school, in accordance with the school’s behaviour policy</li><li>Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly</li></ul><br><br><ul><li>Manage classes effectively, using approaches which are appropriate to pupils’ needs in order to involve and motivate them</li><li>Maintain good relationships with pupils, exercise appropriate authority, and act decisively when <span>necessary</span></li></ul>Key <span>Accountabilities:</span><ul><li>Represent areas of knowledge, understanding and skills to <span>students</span></li><li>Lead by example in the highest regard for truth, justice, equality of opportunity, human rights, benevolence and compassion</li><li>Engage and motivate students to achieve at levels that are beyond their expectations and previous limits</li><li>Use excellent subject knowledge, pedagogic and interpersonal skills to enthuse students and enable students to experience amazing learning</li><li>Make full use of ICT and the new technologies to enhance the quality of teaching and learning for students of all ages and attainment levels</li><li>Plan lessons taking full account of students’ individual learning needs, as well as their individual learning styles, preferences and capabilities</li><li>Encourage and enable all students to become effective, confident and independent life-long <span>learners</span></li><li>Maintain excellent professional relationships with colleagues by making a wider professional contribution to the continuing improvement of the school</li><li>Plan and deliver a programme of learning opportunities and activities to enrich and enhance the taught curriculum</li><li>Co-operate with colleagues to establish and maintain fair and consistent disciplinary practices in the classroom, around the school and on school trips, and taking active measures to protect students from all forms of abuse, including racist or sexist abuse, bullying, and any kind of corporal punishment</li><li>Communicate open and professionally with parents on a regular basis about the attainment and progress of their child</li><li>Maintain high levels of confidentiality when speaking to parents and external <span>parties.</span></li><li>Model good practice of academic <span>practices</span></li><li>Contribute actively to department discussions in academic <span>meetings</span></li><li>Contribute to and plan after-school activities as <span>required</span></li><li>Actively support the school partnership with the community e.g. attending school / community events which may occasionally occur at weekends or in the evening i.e. school concerts etc.</li><li><span>Other</span> <span>responsibilities</span> <span>as</span> <span>reasonably</span> <span>requested</span></li></ul><br><br><span>Teaching</span><ul><li>Plan and prepare schemes of work and complete planning <span>documentation</span></li><li>Teach with consistent effectiveness the students in her/his classes, taking full account of all students’ individual educational needs</li><li>Set and mark work to be carried out by the students in school, online, at home and elsewhere as <span>appropriate</span></li><li>Promote the intellectual, moral, spiritual, cultural, physical and personal abilities and aptitudes of the students in her/his classes and provide guidance and advice to students on educational and relevant social and other matters</li><li>Make records of and reports on the personal and social needs of <span>students</span></li><li>Take part as appropriate in whole school development and share and promote best <span>practice</span></li></ul><br><span>Assessment,</span> <span>recording</span> <span>and</span> <span>reporting</span><ul><li>Assess, record and report on the development, progress and attainment of the students in her/his classes</li><li>Provide or contribute to oral and written assessments, reports and references relating to individual students or groups of students</li><li>Guide students to set targets to improve on their previous ‘best’ and give regular feedback to students to support next steps in learning</li></ul><br><span>Continuing</span> <span>Professional</span> <span>Development</span><ul><li>Keep under review her/his methods of teaching and programmes of <span>work</span></li><li>Be pro-active and take accountability for own <span>development</span></li><li>Participate in arrangements for her/his further training and professional development as a <span>teacher</span></li></ul><span>Curriculum</span> <span>Development</span><ul><li>Advise and co-operate with the Principal and other colleagues on the preparation and development of courses of study, teaching materials, teaching schemes, methods of teaching and assessment and pastoral arrangements</li><li>Take responsibility for specific <span>subjects</span></li><li>To embed UAE heritage and culture within the <span>curriculum</span></li></ul><br><br><span>Position</span> <span>Requirements:</span><p><b>Education: </b>Bachelor degree in education or any other degree with PGCE or diploma in education</p><br><br><p><b>Experience: </b>2 years of teaching in a school <b><span>Competencies:</span></b></p><br><br><ul><li><span>Outstanding</span> <span>performance</span> <span>and</span> <span>teaching</span> <span>experience</span> <span>in</span> <span>American/</span> <span>International</span> <span>schools.</span></li><li><span>Strong</span> <span>knowledge</span> <span>and</span> <span>experience</span> <span>of</span> <span>international/American</span> <span>curriculum</span></li><li>Excellent communication skills and command of the English language, in spoken and written <span>form</span></li><li>A collaborative team-player with excellent personal <span>skills.</span></li><li>Classroom and behavior <span>management</span></li></ul><span>Attributes:</span><ul><li>Collaborative team player, inspirational speaker, empathetic <span>listener</span></li><li>Integrity and <span>confidentiality</span></li><li><span>Internationally</span> <span>minded</span></li><li>Emotional <span>intelligence</span></li><li><span>Intercultural</span> <span>awareness,</span> <span>creative</span></li><li>Online and classroom teaching <span>experience</span></li><li>Flexible and a can-do <span>attitude</span></li></ul><br><p>Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.</p><br><br><p>Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description</p><br><br><p>Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.</p><br><br><p><span><b>ISP Principles</b></span></p><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently recruiting for an experienced Project Quality Lead Engineer as part of our Engineering team within our Oil, Gas &amp; New Energies business based in Abu Dhabi, United Arab Emirates.</p><br><p>Due to the nature of the projects and client expectation, the position will be based full time at our Engineering Center in Abu Dhabi, United Arab Emirates.&nbsp;</p><br><p><strong>Remarkable people, trusted by clients to design and advance the world.&nbsp;</strong><br><strong>Our Clients and Projects&nbsp;</strong><br><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonisation and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;<br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organisation actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan: </strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:</strong> Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Key Responsibilities:</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assume full responsibility for QA/QC activities across the assigned project.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the implementation and effectiveness of the project’s quality management system.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and enforce the Project Quality Plan, procedures, work instructions, and Inspection &amp; Test Plans.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and approve project specifications and procedures.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct Inter-Discipline Checks (IDC) in line with established procedures and client requirements, including Material Requisitions (MR), datasheets, specifications, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;and Technical Bid Evaluations (TBE).</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review vendor documentation for compliance and completeness.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and execute internal audits in accordance with ISO 9001:2015 and contractual obligations.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize and perform audits related to project, vendor prequalification, and vendor performance.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage nonconformances by identifying root causes, implementing corrective actions, and capturing lessons learned to prevent recurrence.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure timely closure of Non-Conformance Reports (NCRs) and maintain the NCR register.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Well familiar with risk management principles to proactively identify quality risks and implement mitigation strategies in line with ISO 9001:2015</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Well-versed in ADNOC specifications, international standards, and regulatory requirements, ensuring full compliance of project quality practices throughout all &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;phases of execution.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve as the primary liaison with the Client’s Quality Representative, ensuring clear communication and coordination on all quality-related matters.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and manage quality assurance and quality control activities during the engineering and procurement phases of projects to ensure compliance with contractual &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; requirements, international standards, company procedures, and client specifications.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure quality requirements are incorporated into engineering deliverables and procurement packages.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in weekly and monthly project review meetings, providing quality-related inputs and updates.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in vendor Technical Query (TQ) meetings to review, clarify, and resolve quality-related queries.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the project team in monitoring compliance with applicable quality standards, specifications, and contractual requirements.</p><br><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;</p><br><p><strong>Qualifications &amp; Experience</strong>:</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree in engineering or an equivalent discipline.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum of 15 years of experience in oil &amp; gas projects,&nbsp; with proven expertise in ADNOC projects</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 5 years of proven experience in leading quality functions within large-scale offshore oil &amp; gas detailed engineering projects.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certified and registered IRCA Lead Auditor in ISO 9001 :2015</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Extensive knowledge and hands-on experience with international standards (ASME, API etc.) and ADNOC Specifications.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong background in auditing practices.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong background in reviewing and approving engineering documents, ensuring technical accuracy and compliance with project standards.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong background in reviewing and approving Material Requisitions (MR), datasheets, specifications, and Technical Bid Evaluations (TBE).</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent coordination and communication skills.</p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient in both spoken and written English.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role&nbsp;</strong></p><br><br><p>The Head of Construction and Commissioning is responsible for the operation of the Construction and Commissioning Function within an assigned business grouping or operating unit.&nbsp;</p><br><p><br><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe.&nbsp;We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.&nbsp;</p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>The key objectives for this role are:</strong></p><br><ul> <li>Drives and assures delivery excellence in construction and commissioing activity across assigned business grouping. Accountable for functional management and development of construcion and commissioning resources and governance of construction and commissioning practices and procedures</li> <li>Has functional oversight of the performance of all construction and commissioning activity in their assigned business grouping</li> <li>The Head of Construction and Commissioning leads by example, consistently displaying and enforcing the Company’s values and behaviours, role modelling commitment to the highest standards of safe and ethical behaviour and creating an inclusive work environment., to ensure safe and reliable operations, on-time&nbsp;<br> delivery of executed work, and client satisfaction</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>1. Construction &amp; Commissioning Delivery &amp; Performance</strong></p><br><p><strong>Health, Safety, Security, Environment &amp; Assurance (HSSEA)</strong></p><br><ul> <li>Drive a strong HSSEA culture and performance, with particular emphasis on:&nbsp; <ul> <li>Site-based projects.&nbsp;</li> <li>HSSE input during design to minimize site risks.&nbsp;</li> </ul></li> <li>Ensure the safe and secure delivery of projects while protecting contract margins.&nbsp;</li></ul><p><strong>Project Delivery</strong></p><br><ul> <li>Ensure Construction Management effectively manages project scopes in accordance with:&nbsp; <ul> <li>Company policies and procedures.&nbsp;</li> <li>Client contractual requirements.&nbsp;</li> </ul></li> <li>Ensure Project Management and Project Controls effectively manage construction and commissioning scopes.&nbsp;</li> <li>Ensure project risk management processes are consistently applied.&nbsp;</li> <li>Ensure construction and commissioning proposals and projects are adequately resourced with qualified personnel.&nbsp;</li> <li>Manage departmental overhead budgets and optimize resource utilization to minimize non-productive time.&nbsp;</li> <li>Act as Project Sponsor for allocated projects, where required.&nbsp;</li> <li>Lead construction and field commissioning involvement during both:&nbsp; <ul> <li>Home office engineering.&nbsp;</li> <li>Field execution and operations.&nbsp;</li> </ul></li></ul><p><strong>2. Strategy &amp; Business Development</strong></p><br><p><strong>Business Growth</strong></p><br><ul> <li>Support business development activities to identify and secure new opportunities.&nbsp;</li> <li>Identify opportunities to improve project margins.&nbsp;</li> <li>Promote and strengthen the use of HVEC operations in project execution.&nbsp;</li></ul><p><strong>Proposal &amp; Bid Support</strong></p><br><ul> <li>Provide construction and commissioning input into proposals.&nbsp;</li> <li>Demonstrate organizational capability and identify appropriate engineering and construction resources.&nbsp;</li> <li>Provide technical support during bid preparation and bid reviews.&nbsp;</li> <li>Identify and coordinate Subject Matter Experts (SMEs) where required.&nbsp;</li></ul><p><strong>Systems Development</strong></p><br><ul> <li>Lead the development of the Construction Management System.&nbsp;</li> <li>Collaborate with specialist software suppliers and discipline heads to improve construction management processes.&nbsp;</li></ul><p><strong>3. People Management &amp; Capability Development</strong></p><br><p><strong>Leadership</strong></p><br><ul> <li>Provide line management for direct reports.&nbsp;</li> <li>Oversee all construction engineering and management personnel (typically 50–200 staff depending on workload).&nbsp;</li> <li>Manage: &nbsp; <ul> <li>Performance reviews&nbsp;</li> <li>Salary reviews&nbsp;</li> <li>Career progression&nbsp;</li> <li>Training and development&nbsp;</li> </ul></li></ul><p><strong>Strategic Workforce Planning</strong></p><br><ul> <li>Set the vision and strategic direction for the Construction &amp; Commissioning function.&nbsp;</li> <li>Communicate strategic objectives aligned with the organization's:&nbsp; <ul> <li>Mission &nbsp;</li> <li>Vision &nbsp;</li> <li>Values &nbsp;</li> </ul></li> <li>Motivate teams to achieve business objectives.&nbsp;</li></ul><p><strong>Resource Planning</strong></p><br><ul> <li>Determine future resource and capability requirements.&nbsp;</li> <li>Support recruitment and selection of senior and key personnel.&nbsp;</li> <li>Identify competency gaps and implement upskilling initiatives.&nbsp;</li></ul><p><strong>Talent &amp; Competency Development</strong></p><br><ul> <li>Oversee formal career development frameworks.&nbsp;</li> <li>Ensure effective workforce planning using organizational resource histograms.&nbsp;</li> <li>Ensure competence assurance across the Construction &amp; Commissioning function. &nbsp;</li> <li>Develop personnel to progress into more senior roles.&nbsp;</li></ul><p><strong>Performance Management</strong></p><br><ul> <li>Set performance objectives for direct reports and wider team members.&nbsp;</li> <li>Monitor and report team performance.&nbsp;</li> <li>Implement corrective actions where necessary to achieve business objectives.&nbsp;</li></ul><p><strong>Diversity &amp; Inclusion</strong></p><br><ul> <li>Create an inclusive working environment.&nbsp;</li> <li>Ensure recruitment, selection and development processes remain fair and free from bias.&nbsp;</li></ul><p><strong>Resource Allocation</strong></p><br><ul> <li>Lead allocation of construction and field commissioning personnel to projects.&nbsp;</li> <li>Support resource planning across the wider organization.&nbsp;</li></ul><p><strong>4. Governance, Policies &amp; Procedures</strong></p><br><ul> <li>Develop local Construction &amp; Commissioning procedures aligned with Wood policies and standards.&nbsp;</li> <li>Maintain familiarity with current technical applications used within Wood.&nbsp;</li> <li>Optimize the use of construction and field commissioning technologies.&nbsp;</li> <li>Participate in project and proposal management reviews.&nbsp;</li></ul><p><strong>5. Working Relationships</strong></p><br><p><strong>Internal Stakeholders</strong></p><br><p>Regular interaction with:</p><br><ul> <li>Project Management teams&nbsp;</li> <li>Project Controls&nbsp;</li> <li>Site personnel&nbsp;</li> <li>Engineering disciplines&nbsp;</li> <li>Heads of Discipline (local and global offices)&nbsp;</li> <li>Business Development teams&nbsp;</li> <li>Proposal teams&nbsp;</li> <li>Operational leadership&nbsp;</li> <li>Functional leadership&nbsp;</li> <li>Technical networks and Communities of Practice&nbsp;</li></ul><p><strong>Key Responsibilities</strong></p><br><ul> <li>Support project execution excellence.&nbsp;</li> <li>Secure new business opportunities.&nbsp;</li> <li>Receive strategic and operational direction from leadership.&nbsp;</li> <li>Promote company-wide best practices.&nbsp;</li></ul><p><strong>External Stakeholders</strong></p><br><p>Regular interaction with:</p><br><ul> <li>Current and prospective clients&nbsp;</li> <li>Customers &nbsp;</li> <li>Vendors &nbsp;</li> <li>Subcontractors &nbsp;</li> <li>Construction management software suppliers&nbsp;</li> <li>Industry bodies&nbsp;</li> <li>Professional institutions&nbsp;</li> <li>Auditors &nbsp;</li> <li>Quality certification bodies&nbsp;</li></ul><p><strong>Key Responsibilities</strong></p><br><ul> <li>Influence development of construction management software.&nbsp;</li> <li>Adopt industry best practices.&nbsp;</li> <li>Support quality assurance and compliance for construction and commissioning processes.&nbsp;</li></ul><p><strong>6. Key Leadership Responsibilities (Summary)</strong></p><br><p>The role is accountable for:</p><br><ul> <li>Driving HSSEA excellence.&nbsp;</li> <li>Delivering safe and profitable construction and commissioning projects.&nbsp;</li> <li>Leading business development support and proposal activities.&nbsp;</li> <li>Developing construction management systems and processes.&nbsp;</li> <li>Managing large multidisciplinary construction teams.&nbsp;</li> <li>Workforce planning and capability development.&nbsp;</li> <li>Performance management and competency assurance.&nbsp;</li> <li>Budget and resource optimization.&nbsp;</li> <li>Governance, compliance and continuous improvement.&nbsp;</li> <li>Building strong internal and external stakeholder relationships.&nbsp;</li> <li>Supporting strategic growth and operational excellence.&nbsp;</li></ul><br>Qualifications:<br><p><strong>1. Qualifications</strong></p><br><p>The successful candidate should possess:</p><br><ul> <li>Minimum <strong>ISCED Level 6 (Bachelor's Degree)</strong> in:&nbsp; <ul> <li>Engineering &nbsp;</li> <li>Science &nbsp;</li> <li>Or equivalent expertise gained through extensive industry experience.&nbsp;</li> </ul></li> <li><strong>Chartered Membership</strong> of a relevant professional institute/association <strong>or</strong>&nbsp;</li> <li>Licensed Professional Engineer (PE) status or equivalent professional accreditation.&nbsp;</li></ul><p><strong>2. Knowledge, Skills &amp; Experience</strong></p><br><p>The role requires significant experience and expertise in the following areas:</p><br><p><strong>Technical &amp; Industry Experience</strong></p><br><ul> <li>Extensive knowledge and practical experience in the construction and commissioning of complex projects.&nbsp;</li> <li>Significant field-based construction experience within the relevant industry sector.&nbsp;</li> <li>Strong understanding of:&nbsp; <ul> <li>Engineering &nbsp;</li> <li>Procurement &nbsp;</li> <li>Construction &nbsp;</li> <li>Commissioning (EPCC) processes and tools.&nbsp;</li> </ul></li></ul><p><strong>Project Delivery</strong></p><br><ul> <li>Proven track record of successful project delivery.&nbsp;</li> <li>Strong strategic thinking and execution capabilities.&nbsp;</li> <li>Demonstrated experience delivering projects safely and efficiently.&nbsp;</li> <li>Comprehensive understanding of client business drivers and commercial objectives.&nbsp;</li></ul><p><strong>Leadership &amp; Communication</strong></p><br><ul> <li>Proven leadership in promoting and delivering safe work practices.&nbsp;</li> <li>Excellent written and verbal communication skills.&nbsp;</li> <li>Strong presentation and stakeholder engagement abilities.&nbsp;</li></ul><p><strong>3. Personal Attributes</strong></p><br><p>The ideal candidate will demonstrate:</p><br><p><strong>Leadership</strong></p><br><ul> <li>Ability to influence stakeholders and achieve results.&nbsp;</li> <li>Strong leadership presence with a proactive approach to decision-making.&nbsp;</li></ul><p><strong>Problem Solving</strong></p><br><ul> <li>Excellent analytical and problem-solving skills.&nbsp;</li> <li>Ability to make sound decisions in complex project environments.&nbsp;</li></ul><p><strong>Collaboration</strong></p><br><ul> <li>Ability to work effectively within diverse, multicultural teams.&nbsp;</li> <li>Strong interpersonal skills with the ability to build trust across:&nbsp; <ul> <li>Senior leadership&nbsp;</li> <li>Peers &nbsp;</li> <li>Cross-functional teams&nbsp;</li> </ul></li></ul><p><strong>Values &amp; Behaviour</strong></p><br><ul> <li>Acts as a role model for Wood's values and behaviours.&nbsp;</li> <li>Demonstrates professionalism, integrity, and a commitment to continuous improvement.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>The&nbsp;<b>Genesys Principal AI Solution Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</p><br><ul><li>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</li><li>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</li><li>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</li></ul><p>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</p><br><p><b>Key Responsibilities:</b>&nbsp;</p><br><ul><li><b>Design end-to-end AI systems for customer experience use cases.&nbsp;</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</li><li><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</li><li><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</li><li><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</li><li><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</li><li><b>Leverage expert-level knowledge of Genesys AI capabilities&nbsp;</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</li><li><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</li><li><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox&nbsp;</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,&nbsp;</b>and to highlight the differentiated value of Genesys AI.&nbsp;</li><li><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots&nbsp;</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</li><li><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</li><li><b>Develop reusable technical assets&nbsp;</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</li><li><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering&nbsp;</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</li><li><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</li></ul><p><b>Requirements:</b>&nbsp;</p><br><ul><li><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</li><li><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</li><li><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</li><li><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</li><li><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</li><li><b>Technical Demonstration Prowess:&nbsp;</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</li><li><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</li><li><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</li><li><b>Executive&nbsp;Presence:&nbsp;</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</li><li>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</li><li>Foundational understanding of programming concepts (Python preferred).&nbsp;</li><li>Fluency in English and Arabic languages.</li><li>French language fluency as a plus.</li></ul><p>#LI-MC1</p><br><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p>Review / process ADNOC Directorates’ End User planned Consultancy and Insurance Contract Requests for the forthcoming year, initiate obtaining expression of interest / prequalification from companies for future tenders, develop End User Contract Requests into Requests for Tenders (RFT), obtains management approval of Bidder List, act as a focal point between End User and Bidders during the Tender Process, control the Tender Process from bid issue, handling bid clarifications, through to the bid submittal and technical &amp; unpriced commercial evaluation phase, perform commercial evaluation, including determining negotiation strategy as applicable, prepares award recommendation for management approval, prepares contract award and related contract document for signature, assists End User with kick-off meeting with appointed Contractor.<br>Provide support and advice to End Users on evaluation criteria or evaluation methodology, plus various contractual and commercial arrangements, together with evaluating claims / requests for contract variations and maintains follow-up until close-out of the contract file.</p><br><br><br>Job Specific Accountabilities <br><p><strong>Services Tender Process and Contract Award</strong><br>•&nbsp;&nbsp; &nbsp;Review/ process ADNOC Directorate’s Business Unit (End User) draft planned Procurement requirements for the forthcoming year, to determine / identify specific aspects to be addressed by End User when submitting a future Contract Request.<br>•&nbsp;&nbsp; &nbsp;Attend and provide input to a joint meeting between Contracts Division personnel and End User, to review End User’s draft planned Procurement requirements, guiding End User as to future aspects to consider and address when submitting Contract Requests.<br>•&nbsp;&nbsp; &nbsp;Formally submit a checklist of general and specific items that End User needs to address when submitting individual Contract Requests for Service or Work requirements, plus reconfirming whether an expression of interest or a prequalification exercise is to be initiated, so as to establish market interest in the future Tender. &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a memorandum for review (as applicable), informing Category Management Team of potential Group Procurement / Category Management items identified within the draft planned Procurement requirements received from End Users.<br>•&nbsp;&nbsp; &nbsp;Formally in writing, obtains a list of potential Bidders from ADNOC Commercial Directory, together with checking that End User proposed Bidders are also registered with ADNOC Commercial Directory and in a suitable work activity aligned with the scope of the future Bid. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a write-up to the Contracts Division Vice President (CDVP), describing and justifying that the work activity of the proposed Long List of potential Companies for an EOI / Prequalification Exercise is aligned to the scope of the future Bid.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare a standard correspondence template invitation letter (prepared within the SAP Ariba system) for an Expression of Interest (EOI) or Prequalification Exercise, with the invitation letter reviewed by CDM and issued by the Contracts Division Vice President (CDVP). &nbsp;&nbsp;<br>•&nbsp;&nbsp; &nbsp;Participate / review (as applicable) any EOI / Prequalification queries received from invited companies and as necessary, co-ordinate with End User to obtain a written answer to queries raised. Depending on answer(s) received, determine whether answer is to be provided only to the company raising queries, or to all companies invited as an update to earlier scope information.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive, participate/review and compile EOI / Prequalification response from invited companies, prepare a standard correspondence memorandum for forwarding received information and documents to End User for review or evaluation.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review End User response to EOI / Prequalification exercise, due diligence check that response aligns with information / documents received, with no anomalies – arithmetically check any prequalification evaluation scoring.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive End User Contract Request (CR) through SAP Ariba (as allocated by CDM), reviews content of CR against previously established checklist of items informed to End User as to information / documents to be submitted with CR and determine whether:- 1) the CR is accepted as being complete for Tender purposes, or 2) CR is to be rejected due to being incomplete (formally confirm to CDM / CDVP to reject in SAP Ariba).<br>•&nbsp;&nbsp; &nbsp;Prepare write-up listing CR missing information and documents to be submitted by End User; CDM to review and issue when rejecting submitted CR.&nbsp;</p><br><br><br>Job Specific Accountabilities2 <br><p>•&nbsp;&nbsp; &nbsp;Receive End User updated Contract Request (CR) through SAP Ariba (as allocated by CDM) and as earlier, review content of updated CR against previously established checklist of items informed to End User, so as to confirm to CDM / CDVP that CR can be accepted as complete for Tender purposes.<br>•&nbsp;&nbsp; &nbsp;Prepare Contract Development Plan for the Tender and Award of Services / Works upon receipt of complete &amp; acceptable CR, in co-ordination with CDM and in agreement with End User.<br>•&nbsp;&nbsp; &nbsp;Prepare Recommendation for Bidders List and Tender Strategy for approval by Management / Tender Board as per the Delegation of Authority.<br>•&nbsp;&nbsp; &nbsp;Determine in co-ordination with CDM the applicable Request for Tender (RFT) document to be selected from the General Procurement Initiative (GPI) suite of standard template RFTs and thereafter, using a Contracts Division checklist commence preparing and compiling the RFT from the CR documents for subsequent review by CDM and amendment as necessary. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Upon receipt of approval of the Bidders List and Tender Strategy, prepares standard correspondence Bid invitation within SAP Ariba system, for review / endorsement by CDM, followed by review and issue by CDVP, with Bid document attached. Ensures Bidders formally confirm receipt of Bid document.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review and endorse standard memorandum (to be review and issued by CDM) for forwarding RFT document to End User for review and reference during the Bid Period.<br>•&nbsp;&nbsp; &nbsp;Following issue of the RFT and prior to the Bid submittal date, to co-ordinate, handle, arrange, prepare and formally in writing record for transparency and audit purposes the following activities: &nbsp;</p><br><p>a)&nbsp;&nbsp; &nbsp;Receive Bidders’ request for Letter of Assistance (as applicable), review and endorse standard memorandum to Human Capital &amp; Administration (HC&amp;A) requesting Letters, receive Letters from HC&amp;A and review and endorse standard letter informing Bidders to collect and process security passes for the forthcoming site visit.</p><br><p>b)&nbsp;&nbsp; &nbsp;Follow Contracts Division checklist to co-ordinate and arrange with End User a Bid Clarification Meeting and Site Visit, together with inform Bidders of the arrangements and procedures to follow. Attends Bid Clarification Meeting and Site Visit.&nbsp;</p><br><p>c)&nbsp;&nbsp; &nbsp;Receive Bidder queries through the SAP Ariba system, segregate as to who provides an answer (i.e. End User, Procurement, Legal, Finance, etc.) and obtain formal written answers to queries raised. Depending on answer(s) received, determine whether answer is to be provided only to company raising the query, or more likely, to be issued to all Bidders as a Bid Bulletin through SAP Ariba so as to update the RFT as required, including obtaining Bidder confirmation of receipt. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive and open Technical and Unpriced Commercial Bids in SAP Ariba. &nbsp;</p><br><p>•&nbsp;&nbsp; &nbsp;Co-ordinate, handle, arrange, prepare and formally in writing record during the End User Technical Team Evaluation of Bids and prior to the Commercial Bid Evaluation, for transparency and audit purposes the following activities:&nbsp;<br>a)&nbsp;&nbsp; &nbsp;Receive, co-ordinate and consolidate End User requested Bid clarifications / queries, prepare individual Bid Clarification standard correspondence to each Bidder, including receiving and processing Bidders’ response to End User, or other Business Units. &nbsp;</p><br><br><br>Job Specific Accountabilities3 <br><p>b)&nbsp;&nbsp; &nbsp;If applicable, receive and co-ordinate End User request for a Bid Clarification Meeting or visit to Bidder’s Facility, including formally documenting Meeting / Site Visit arrangements, together with receiving and forwarding to End User any additional Bidder information submitted. All associated correspondence to Bidders or End User.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Receive Technical Evaluation Report issued by End User Unit Manager, review Report and carry-out “Due diligence checks” as per Contracts Division Checklist, if corrections, shortfalls or anomalies are found, prepares standard correspondence memorandum to End User highlighting said matters, in order for End User to correct / revise the Technical Evaluation Report. &nbsp;&nbsp;<br>•&nbsp;&nbsp; &nbsp;Arrange Commercial Bid Meetings with Bidders, review standard correspondence letters formally confirming meeting time, date, location, procedures, etc.<br>•&nbsp;&nbsp; &nbsp;Prepare Recommendation for Award of Services / Works for approval by Management / Tender Board as per the Delegation of Authority.<br>•&nbsp;&nbsp; &nbsp;Prepare Letter of Award (LOA) as per standard correspondence template registers Contract in SAP to obtain Contract Number, upon receipt of Award approval, forward LOAs for ADNOC delegated signature and then arranges for Contractor’s collection and confirmation of receipt.<br>•&nbsp;&nbsp; &nbsp;Upon return of 1No. fully signed Letter of Award (LOA) from Contractor, review and check that LOA is correctly executed, review and endorse standard correspondence memorandum distributing LOA to End User and Finance; CDM to review and issue memorandum. &nbsp; &nbsp;<br>•&nbsp;&nbsp; &nbsp;Prepare Contract Document (in co-ordination with End User as necessary) through consolidating Tender Bulletins, Bidder’s Technical Bid submittal and Bidder’s replies to Tender Clarifications into the original RFT document, using Contracts Division Checklist guidelines, for review and checking by CDM.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Review End User Unit Manager’s concurrence (or comments) and update Contract, if comments are technically correct and / or contractually acceptable. Arrange for 2No. original Contracts to be printed, then page checks and initials each page of both Contracts. Review / endorse standard correspondence letter issuing Contracts to Contractor for signature; CDM to review and issue letter if award has previously been confirmed by a Letter of Award, otherwise letter issuing Contracts will need to be signed by ADNOC’s delegated signatory.<br>•&nbsp;&nbsp; &nbsp;Review Contractor’s 2No. signed original Contract documents against Contracts Division checklist to ensure Contracts have been correctly executed by Contractor. Arrange for internal circulation for ADNOC signature as per Delegation of Authority and thereafter: &nbsp;&nbsp;<br>a)&nbsp;&nbsp; &nbsp;Review / endorse standard letter issuing 1No. fully signed Contract to Contractor; CDM to review and issue letter. Obtain contractor confirmation of receipt of Contract.<br>b)&nbsp;&nbsp; &nbsp;Review / endorse standard regret letter informing unsuccessful Bidders of the close of the Bid process.<br>•&nbsp;&nbsp; &nbsp;Prepare and follow Contracts Division Checklist of items to be raised / addressed with End User’s Contracts Administrator prior to the Kick-off meeting with the appointed Contractor, together with those items to be raised / addressed to the appointed Contractor by the Contracts Administrator during the Kick-off Meeting. CDM &amp; CDVP to be kept informed of Contracts Administrator’s arranged Kick-off meeting, should there be a need to attend.&nbsp; &nbsp;</p><br><br><br>Minimum Qualification <br><p>Bachelor’s Degree in Engineering discipline (preferably Civil, Mechanical or Electrical Engineering or Quantity Surveying) or equivalent.</p><br><br><br>Minimum Experience, Knowledge &amp; Skills <br><p>•&nbsp;&nbsp; &nbsp;6 years of professional experience in contract development, preferably in an oil / gas or petrochemical environment.<br>•&nbsp;&nbsp; &nbsp;Sound knowledge of commercial practices, legal aspects and negotiation skills.<br>•&nbsp;&nbsp; &nbsp;Computer literate and able to use or quickly adapt to specialized software utilized by ADNOC.<br>•&nbsp;&nbsp; &nbsp;Fluent in English. Fluency in Arabic is an advantage.<br>•&nbsp;&nbsp; &nbsp;Knowledge of contract law and commercial practice.<br>•&nbsp;&nbsp; &nbsp;Drafting terms and conditions of contract.<br>•&nbsp;&nbsp; &nbsp;Knowledge of key areas, such as indemnities, insurances, guarantees, warranties, liquidated damages, etc.<br>•&nbsp;&nbsp; &nbsp;Excellent communication skills, both verbally and written.<br>•&nbsp;&nbsp; &nbsp;Ability to lead issues and proactively obtain resolution to problems.<br>•&nbsp;&nbsp; &nbsp;Ability to work on own initiative, without close supervision.<br>•&nbsp;&nbsp; &nbsp;Good negotiation skills.<br>•&nbsp;&nbsp; &nbsp;Able to handle multiple contract interactions (multi-tasking), manage a high workload, work in a demanding environment and demonstrate commitment.&nbsp;<br>•&nbsp;&nbsp; &nbsp;End User focused, responsive with positive outlook.<br>•&nbsp;&nbsp; &nbsp;Decisive and confident.<br>•&nbsp;&nbsp; &nbsp;Experience of working in a commercial / projects / business role and interfacing and liaising directly with Contractors, Consultants, etc.<br>•&nbsp;&nbsp; &nbsp;Extensive experience and expertise in tender development, preparation and evaluation.<br>•&nbsp;&nbsp; &nbsp;Thorough knowledge and understanding of Oil and Gas Industry’s Operations.<br>•&nbsp;&nbsp; &nbsp;Demonstrated experience in Contract Management.<br>•&nbsp;&nbsp; &nbsp;Good organizational and project management skills.<br>•&nbsp;&nbsp; &nbsp;High level problem solving skills to resolve complex and sensitive issues.<br>•&nbsp;&nbsp; &nbsp;Proficiency in the use of a range of office software.<br>•&nbsp;&nbsp; &nbsp;Interfacing with the Legal, Finance and Insurance Team.<br>•&nbsp;&nbsp; &nbsp;Safety Awareness&nbsp;<br>-&nbsp;&nbsp; &nbsp;Take responsibility for supporting and developing the Health and Safety programme for the Department.<br>-&nbsp;&nbsp; &nbsp;Set an example for all employees and demonstrating commitment to the Company’s Health and Safety Policies and Safety Promotions.<br>-&nbsp;&nbsp; &nbsp;Inform and train employees in the Department so they can participate in the development and maintenance of safe and healthy working conditions and systems, plus at all times to encourage workers to work safely and without risk to health.<br>-&nbsp;&nbsp; &nbsp;Identify, control and report hazards or incidents.</p><br><br><br>Professional Certifications <br><p>Professional qualifications, such as MRICS (Full Member of Royal Institute of Chartered Surveyors), etc. Additional qualification in Business Administration / Legal will be preferred).</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance.<br>Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team.<br>Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels.<br>SCOPE / BUSINESS CONTEXT&nbsp;<br>A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort&nbsp;<br>Number of Direct Reports – 18<br>Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC<br>CANDIDATE PROFILE&nbsp;<br>Experience&nbsp;<br>Previous experience with a large scale or multi-site EBC environment&nbsp;<br>Skills and Knowledge&nbsp;<br>Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure<br>Possesses excellent telephone sales skills<br>Strong customer development and relationship management skills<br>Ability to set accurate revenue goals for team<br>Ability to interpret market data and apply to sales strategy<br>Ability to implement successful sales strategies for multiple properties<br>Knowledge of all Marriott Lodging products, cultures and brand strategies<br>Knowledge of need time strategy as developed by Revenue Management<br>Knowledge of contractual agreements and legal implications<br>Knowledge of food trends, food and beverage composition and menu planning<br>Effective sales skills to upsell products and services<br>Ability to manage and balance large group and local catering business<br>Knowledge of marketing strategies<br>Knowledge of group business<br>Knowledge of operations and associated challenges for all brands<br>Financial management skills e.g., ability to analyze P&amp;L statements, develop operating budgets, forecasting and capital expenditure planning<br>Strong communication skills (verbal, listening, writing)<br>Effective decision making skills<br>Ability to influence others<br>Effective coaching and development skills<br>Strong organization skills<br>Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&amp;C&nbsp;Delphi, PMS, MARSHA, etc.<br>Strategic planning skills<br>Ability to evaluate business trends and modify business strategies accordingly<br>Ability to execute against the strategy; drive results<br>Strong problem-solving skills<br>Strong consensus building skills<br>Strong analytical skills<br>Good negotiation skills<br>Effective change management skills<br>Effective conflict management skills<br>Strong customer and associate relation skills<br>Ability to develop and maintain relationships e.g., associates, customers, vendors<br>Basic legal knowledge related to hotel operations<br>Strong presentation and platform skills<br>Good training/facilitator skills<br>Ability to effectively manage labor productivity<br>Knowledge of governmental regulations and all health and safety standards&nbsp;<br>Education or Certification<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred<br>Education or Certification&nbsp;<br>High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre<br>Sales and Marketing:<br>Provides sales functional expertise to participating hotels.&nbsp;<br>Maximizes revenue by upselling packages and creative food and beverage.&nbsp;<br>Sets direction to ensure that Sales Team achieves goals.&nbsp;<br>Understands and achieves team and individual goals.&nbsp;<br>Provides critical input to market leaders for development of property and overall market sales strategy.<br>Participates in weekly sales strategy meetings.<br>Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities.<br>Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes.<br>Works with market leadership to encourage non-participating or new hotels to join the sales office<br>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results.<br>Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing.<br>Reviews turnover to the Event Planning team for consistency and completion.<br>Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards.&nbsp;<br>Reviews turnover to hotels for consistency and completion.&nbsp;<br>Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed<br>Revenue Management&nbsp;<br>Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate.<br>Utilizes property diagnostic process (PDP) in order to maximize revenue and profits.<br>Monitors local, regional and International business outlook and provides updates to Revenue Management.<br>Guest Satisfaction:<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.&nbsp;<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.&nbsp;<br>Ensures transfer of accurate, complete and timely information to operating departments at the properties.&nbsp;<br>Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate.&nbsp;<br>Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team.&nbsp;<br>Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.&nbsp;<br>Supports the customer recognition program in effect at the X Sales Office.&nbsp;<br>Human Resources:<br>Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties.&nbsp;<br>Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.&nbsp;<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.&nbsp;<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.&nbsp;<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.&nbsp;<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.&nbsp;<br>Administers sales bonus and incentive programs.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.).&nbsp;<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.&nbsp;<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.&nbsp;<br>Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).&nbsp;<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.&nbsp;<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.&nbsp;<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).&nbsp;<br>Financial Management&nbsp;<br>Participates in the development of annual shared service operating budget.&nbsp;<br>Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.&nbsp;<br>Prepares weekly and period end P&amp;L critiques.&nbsp;<br>Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate.&nbsp;<br>MANAGEMENT COMPETENCIES<br>LEADERSHIP<br>Sales and Marketing Management<br>: Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals.&nbsp;<br>Revenue Management<br>: Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.<br>Guest Satisfaction<br>: Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share.<br>Human Resources<br>: Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.<br>Financial Management<br>: Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.&nbsp;<br>TECHNICAL EXPERTISE<br>Guest Satisfaction<br>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>Ensures sales team establishes clear expectations for customers and properties throughout the sales process.<br>Ensures transfer of accurate, complete and timely information to operating departments at the property.<br>Ensures effective resolution of guest issues that arise as a result of the sales process.&nbsp;Brings issues to the attention of property leadership team as appropriate.<br>Leads guest satisfaction review sessions with Sales Team to identify areas of improvement.&nbsp;Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams.<br>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Ensures that a customer recognition program is in effect in the sales office.<br>Human Resources<br>Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties.<br>Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.<br>Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.<br>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>Conducts hourly associate performance appraisals according to Standard Operating Procedures.<br>Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.<br>Administers sales bonus and incentive programs.<br>Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.<br>Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably.&nbsp;Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.<br>Manages associate progressive discipline procedures for areas of responsibility.&nbsp;Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) .<br>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.<br>Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).<br>Financial Management<br>Manages operating budget including controllable expenses to achieve or exceed budgeted goals.<br>Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.<br>Processes period end reporting and critique. Communicates financial results to appropriate stakeholders.<br>Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate.<br>OTHERS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Notify Loss Prevention/Security of any guest reports of theft<br>Policies and Procedures<br>Follow company, hotel and department policies and procedures.<br>Follows Marriott International Hotels Limited Regional Office policies and procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors and Management.<br>Working hours as required to do your job but normally not less than 48 hours per week.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.<br>Communication<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Talk with and listen to other employees to effectively exchange information<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.<br>Physical Tasks<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Read and visually verify information in a variety of formats (e.g., small print).<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati</span> </div>