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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Lead the implementation of third-party enterprise solutions from business need to adoption, govern solution design and vendor delivery, drive rollout while ensuring business readiness and adoption, and build and scale the Business Analysis function to support ongoing implementation demand</p><br><br>Responsibilities:<br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Lead stakeholder engagement activities by coordinating with business, IT, and external parties to define requirements, priorities, and project scope aligned with organizational objectives.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Define business requirements and design processes aligned with system capabilities to ensure solutions are scalable, feasible, and effectively meet business needs.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Evaluate and support the selection of third-party solutions to ensure functional fit, technical compatibility, and maximum business value.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Plan and oversee implementation activities in accordance with project standards to ensure delivery within defined timelines, scope, and quality expectations.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage end-to-end implementation activities, including system setup, testing, and rollout to ensure smooth execution and minimal operational disruption.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage vendor relationships by coordinating deliverables and monitoring performance to ensure compliance with contractual obligations and achievement of business outcomes.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary escalation point for functional risks and issues to ensure timely resolution across business, IT, and vendor stakeholders.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure business readiness by supporting training, user adoption, and transition activities to enable effective operational use of implemented solutions.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Define and monitor post-implementation success metrics to evaluate solution effectiveness and identify opportunities for optimization.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Establish and enhance business analysis standards, practices, and methodologies to improve consistency, efficiency, and quality of deliverables across the function.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor market trends, emerging technologies, and industry practices to support informed solution selection and continuous improvement initiatives.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage implementation scope by controlling changes and prioritizing requirements to ensure effective change management and alignment with project objectives.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Provide direction, task allocation, and oversight to Business Analysts and supporting roles to ensure effective coordination and timely delivery of activities.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Review and approve key deliverables to ensure compliance with quality standards, consistency, and completeness.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Manage team capacity and resource planning to ensure availability of required skills and support recruitment and workforce planning as needed.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Establish clear performance expectations and provide ongoing coaching and feedback to support team development and performance improvement.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Drive continuous improvement of implementation approaches, tools, and team effectiveness to enhance overall delivery performance and operational efficiency<br>&nbsp;</p><br><br>Qualifications:<br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 10 years of experience in business analysis / solution implementation roles<br>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in construction, EPC, and infrastructure industries is highly desired<br>&nbsp;</p><br> </div>

<p><strong>Business Analyst — Academic &amp; Learning</strong></p><p><strong>About the Role</strong></p><p>We are seeking a Business Analyst Academic &amp; Learning to support a major greenfield enterprise transformation programme.</p><p><br></p><p>You will work with business stakeholders and technical teams to capture, document, and validate requirements for academic and learning solutions, including Student Information Systems (SIS) and Learning Management Systems (LMS). You will translate business needs into clear, testable requirements that guide application implementation, configuration, and acceptance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Requirements Elicitation &amp; Documentation</strong></p><ul><li>Facilitate workshops, stakeholder interviews, and document reviews to understand business needs.</li><li>Define business, functional, and non-functional requirements.</li><li>Develop Business Requirements Documents (BRDs), use cases, and acceptance criteria.</li><li>Assess requirement complexity, facilitate review meetings, and obtain stakeholder sign-off.</li><li>Ensure analysis documentation is accurate, consistent, and suitable for implementation.</li></ul><p><strong>Academic &amp; Learning Process Analysis</strong></p><ul><li>Analyse current-state and future-state academic and learning processes, workflows, and data.</li><li>Identify gaps, dependencies, and opportunities for process improvement.</li><li>Translate academic and learning requirements into application roles, workflows, and configuration needs.</li><li>Work with subject-matter experts to recommend practices that support effective use of SIS and LMS platforms.</li></ul><p><strong>Requirements Governance &amp; Validation</strong></p><ul><li>Maintain requirements traceability through solution design, configuration, testing, and acceptance.</li><li>Assess the impact of requirement changes on business processes and solution scope.</li><li>Validate requirements with stakeholders and resolve gaps or conflicting expectations.</li><li>Support testing and User Acceptance Testing (UAT) against agreed acceptance criteria.</li></ul><p><strong>Stakeholder Collaboration &amp; Delivery Support</strong></p><ul><li>Collaborate with application architects, consultants, implementation teams, and testing specialists.</li><li>Clarify requirements and support delivery across programme workstreams.</li><li>Maintain documentation, requirements trackers, and outstanding-action logs.</li><li>Communicate findings, recommendations, risks, and decisions to business and technical stakeholders.</li></ul><p><br></p><p><strong>Required Qualifications &amp; Experience</strong></p><ul><li>Bachelor’s degree in a relevant discipline, or an equivalent combination of education and professional experience.</li><li>At least 5 years of relevant experience in consulting or business analysis, including at least 2 years in a similar consulting or requirements-management role.</li><li>Proven experience in requirements elicitation, specification, validation, and management.</li><li>Experience developing BRDs, process models, data models, use cases, and acceptance criteria.</li><li>Strong understanding of requirements traceability and change-impact assessment.</li><li>Experience using analysis and collaboration tools such as Visio, Jira, Azure DevOps, Confluence, or equivalent platforms.</li><li>Ability to translate business requirements into application workflows and configuration specifications.</li><li>Strong analytical, documentation, workshop facilitation, and stakeholder communication skills.</li><li>Ability to collaborate across multiple technical and business workstreams.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in higher education, academic administration, or learning technology.</li><li>Experience with Student Information Systems and Learning Management Systems.</li><li>Experience with <strong>Ellucian Banner SIS</strong> and/or <strong>Moodle LMS</strong>.</li><li>Knowledge of curriculum, student lifecycle, learning delivery, or assessment processes.</li><li>Relevant business analysis or consulting certifications.</li><li>An advanced degree in a relevant discipline.</li></ul><p><br></p>

<strong>Job Description<br><br></strong>We are looking for an experienced Talent Acquisition Lead to join our team and play a key role in attracting and securing the talent that will support our continued growth.<br><br>This is a hands-on recruitment role, partnering closely with business and project leaders to understand their talent needs and deliver high-quality recruitment across a diverse portfolio. You’ll manage the full recruitment lifecycle, with particular focus on large-scale project recruitment, specialist and business-critical hiring, and nationalisation priorities.<br><br>You’ll combine strong recruitment delivery with market insight and trusted stakeholder partnership, creating a positive and inclusive experience for candidates and hiring managers.<br><br><strong>Responsibilities<br><br></strong><ul><li>Manage end-to-end recruitment across assigned business areas, from initial role briefing and sourcing through assessment, offer and mobilisation handover.</li><li>Lead recruitment delivery for large-scale projects, managing high-volume and complex hiring requirements against project mobilisation priorities.</li><li>Partner with business and project leaders to understand workforce plans, capability requirements and critical hiring needs.</li><li>Proactively source and engage senior, specialist and hard-to-find talent through targeted search, market mapping, referrals and relevant recruitment channels.</li><li>Lead and support Talent Acquisition team members, helping to prioritise workloads, strengthen capability and maintain high standards of recruitment delivery.</li><li>Manage candidate screening, interviews, assessment, selection and feedback, ensuring a consistent and positive candidate experience.</li><li>Support nationalisation priorities by proactively identifying, engaging and progressing local talent. Build strong talent pipelines for current vacancies, project mobilisation, proposals and future growth requirements.</li><li>Provide hiring managers with practical market insight on talent availability, salary expectations and recruitment challenges.</li><li>Champion internal mobility, diverse shortlists and fair and inclusive hiring practices.</li><li>Maintain accurate recruitment data and ensure hiring activity is delivered in line with recruitment governance and standards.</li><li>Use recruitment technology, systems and data to improve efficiency, quality and the overall recruitment experience.<br><br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>A bachelor’s degree in Human Resources, Business Administration or a related discipline.</li><li>Strong Talent Acquisition experience within a complex, fast-paced and multicultural organisation.</li><li>Proven experience managing end-to-end recruitment, with the ability to personally source and deliver across multiple roles and disciplines.</li><li>Experience supporting large-scale project recruitment and mobilisation, including high-volume and specialist hiring.</li><li>Exposure to multidisciplinary consultancy environments, including areas such as Design Management, Project Management, Advisory and Transportation.</li><li>Strong stakeholder management skills, with experience partnering with senior leaders and hiring managers.</li><li>The ability to manage multiple vacancies and priorities while maintaining pace, quality and attention to detail.</li><li>Strong knowledge of regional talent markets and the ability to translate market insight into practical recruitment solutions.</li><li>Experience within engineering, professional services, consulting or another project-led environment would be advantageous.</li><li>A collaborative, inclusive and people-focused approach, with a strong commitment to candidate and hiring manager experience.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced Talent Acquisition Lead to join our team and play a key role in attracting and securing the talent that will support our continued growth.</p><br><p>This is a hands-on recruitment role, partnering closely with business and project leaders to understand their talent needs and deliver high-quality recruitment across a diverse portfolio. You’ll manage the full recruitment lifecycle, with particular focus on large-scale project recruitment, specialist and business-critical hiring, and nationalisation priorities.</p><br><p>You’ll combine strong recruitment delivery with market insight and trusted stakeholder partnership, creating a positive and inclusive experience for candidates and hiring managers.</p><br><br>Responsibilities:<br><ul><li>Manage end-to-end recruitment across assigned business areas, from initial role briefing and sourcing through assessment, offer and mobilisation handover.</li><li>Lead recruitment delivery for large-scale projects, managing high-volume and complex hiring requirements against project mobilisation priorities.</li><li>Partner with business and project leaders to understand workforce plans, capability requirements and critical hiring needs.</li><li>Proactively source and engage senior, specialist and hard-to-find talent through targeted search, market mapping, referrals and relevant recruitment channels.</li><li>Lead and support Talent Acquisition team members, helping to prioritise workloads, strengthen capability and maintain high standards of recruitment delivery.</li><li>Manage candidate screening, interviews, assessment, selection and feedback, ensuring a consistent and positive candidate experience.</li><li>Support nationalisation priorities by proactively identifying, engaging and progressing local talent.<br>Build strong talent pipelines for current vacancies, project mobilisation, proposals and future growth requirements.</li><li>Provide hiring managers with practical market insight on talent availability, salary expectations and recruitment challenges.</li><li>Champion internal mobility, diverse shortlists and fair and inclusive hiring practices.</li><li>Maintain accurate recruitment data and ensure hiring activity is delivered in line with recruitment governance and standards.</li><li>Use recruitment technology, systems and data to improve efficiency, quality and the overall recruitment experience.</li></ul><br>Qualifications:<br><ul><li>A bachelor’s degree in Human Resources, Business Administration or a related discipline.</li><li>Strong Talent Acquisition experience within a complex, fast-paced and multicultural organisation.</li><li>Proven experience managing end-to-end recruitment, with the ability to personally source and deliver across multiple roles and disciplines.</li><li>Experience supporting large-scale project recruitment and mobilisation, including high-volume and specialist hiring.</li><li>Exposure to multidisciplinary consultancy environments, including areas such as Design Management, Project Management, Advisory and Transportation.</li><li>Strong stakeholder management skills, with experience partnering with senior leaders and hiring managers.</li><li>The ability to manage multiple vacancies and priorities while maintaining pace, quality and attention to detail.</li><li>Strong knowledge of regional talent markets and the ability to translate market insight into practical recruitment solutions.</li><li>Experience within engineering, professional services, consulting or another project-led environment would be advantageous.</li><li>A collaborative, inclusive and people-focused approach, with a strong commitment to candidate and hiring manager experience.</li></ul> </div>

<p><strong>CORE JOB RESPONSIBILITIES</strong></p><p><strong>Portfolio Strategy and Asset Pathways</strong></p><ul><li><p>Set the strategy for the logistics asset portfolio to maximise value, utilisation and returns from existing and future assets.</p></li><li><p>Determine the strategic pathway for each asset: retain, optimise, consolidate, repurpose, redevelop, lease, develop or dispose.</p></li><li><p>Own land strategy, including land activation and the optimisation of land and asset use across the portfolio.</p></li></ul><p><strong>Portfolio Economics and CAPEX Prioritisation</strong></p><ul><li><p>Own portfolio economics and prioritise CAPEX across asset, refurbishment and development needs based on value, returns and risk.</p></li><li><p>Apply commercial and financial judgement to investment decisions and track asset value creation, portfolio returns and commercial income.</p></li><li><p>Track the benefits delivered by asset optimisation initiatives.</p></li></ul><p><strong>Function Direction, Governance and Performance Management</strong></p><ul><li><p>Provide overall direction, prioritisation, governance and performance management across the four functional Heads: Projects, Engineering & Development; Facilities & Asset Lifecycle; Leasing & Commercial Assets; Logistics Development & Commercial Growth.</p></li><li><p>Set KPIs and targets for each function, review performance and resolve cross-functional priorities and trade-offs.</p></li></ul><p><strong>Oversight of Project Delivery and Asset Operations</strong></p><ul><li><p>Hold the Head – Projects, Engineering & Development accountable for delivery of the development and CAPEX portfolio on time, on budget and to quality and HSE standards.</p></li><li><p>Hold the Head – Facilities & Asset Lifecycle accountable for asset condition, availability, lifecycle cost and FM performance nationally.</p></li></ul><p><strong>Oversight of Commercial Monetisation and Growth</strong></p><ul><li><p>Hold the Head – Leasing & Commercial Assets accountable for occupancy, rental income and yield from the existing portfolio.</p></li><li><p>Hold the Head – Logistics Development & Commercial Growth accountable for a qualified development and BTS pipeline, anchor clients and long-term commitments.</p></li><li><p>Shape the investment case for new developments and review opportunities as they progress to investment decision and execution readiness.</p></li></ul><p><strong>Senior Stakeholder Management and Reporting</strong></p><ul><li><p>Manage relationships with senior internal and external stakeholders on portfolio strategy, investment and performance.</p></li><li><p>Report portfolio performance covering utilisation, value creation, returns, commercial income, occupancy, CAPEX performance and the development pipeline.</p></li></ul><p><strong>People Leadership</strong></p><ul><li><p>Lead, develop and hold to account the four Heads and the wider 13-person lean organisation.</p></li><li><p>Build a performance culture and the capabilities needed across asset strategy, delivery, FM, leasing and logistics development.</p></li></ul><p>Other Tasks</p><ul><li><p>Perform any other responsibilities relating to this job request or work task as allocated by the Line Manager.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Knowledge:</strong></p><ul><li><p>Bachelor’s degree in Engineering, Real Estate, Business, Finance or a related field; a Master’s degree or MBA is an advantage.</p></li><li><p>Professional certification in real estate or asset management (e.g. RICS) is an advantage.</p></li><li><p>Knowledge of logistics and industrial real estate, asset and portfolio management, land strategy, portfolio economics, CAPEX prioritisation and infrastructure or property development.</p></li></ul><p><strong>Experience</strong>:</p><ul><li><p>12–15+ years in logistics / industrial real estate, asset management, infrastructure or property development.</p></li><li><p>Strong asset-owner mindset, portfolio management, commercial and financial acumen, investment judgment and senior stakeholder management.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Description</b></p><p>In this role, you will be responsible for acquiring new SME clients across Dubai by identifying business opportunities, conducting field visits, and promoting social media service packages. You will manage the full sales cycle, from prospecting and client engagement to negotiations and closing deals, while working closely with the service-delivery team to ensure smooth onboarding, maintain client relationships, and support long-term business growth.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Role &amp; Responsibilities:</p><p>Business Development &amp; Lead Generation:</p><ul><li>Identify new business opportunities and acquire SME clients.</li><li>Visit businesses and generate leads through direct outreach.</li><li>Build and maintain a list of potential clients.</li></ul><p>Client Engagement &amp; Sales:</p><ul><li>Understand client needs and present suitable social media packages.</li><li>Build relationships with business owners and decision-makers.</li><li>Handle negotiations, follow up with prospects, and close deals.</li></ul><p>Sales Performance:</p><ul><li>Maintain accurate sales records and track progress.</li><li>Achieve agreed sales targets and provide regular updates.</li><li>Focus on acquiring new clients and growing recurring revenue.</li></ul><p>Client Relationship Management:</p><ul><li>Coordinate with the delivery team for smooth client onboarding.</li><li>Maintain client relationships and support renewals.</li><li>Address client concerns and help improve customer retention.</li></ul><p>Market Development:</p><ul><li>Identify new market opportunities and potential customers.</li><li>Monitor competitor activities and share market feedback.</li><li>Develop knowledge of the company's services and offerings.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What we offer</b></p><p>Our client offers a competitive fixed salary with an attractive recurring commission opportunity, allowing you to grow your earnings as you build and retain your client portfolio. You will receive product onboarding and coordination support from the service-delivery team. The package also includes company-provided medical insurance, with applicable work authorisation, paid leave, and other statutory entitlements in accordance with UAE Labour Law. Field-travel arrangements and any additional allowances will be specified before joining.</p><p><b>Who you are</b></p><p>You are a proactive, results-driven B2B sales professional with strong experience in field sales, lead generation, and new client acquisition. You are confident engaging business owners, generating leads, closing deals, and building long-term client relationships.</p><p><br></p><p>Skills &amp; Competencies:</p><ul><li>Strong B2B sales and business development skills.</li><li>Lead generation through cold calls, walk-ins, and direct outreach.</li><li>Excellent communication, negotiation, and closing skills.</li><li>Confident dealing with business owners and decision-makers.</li><li>Self-motivated, target-driven, and comfortable with fieldwork.</li><li>Strong organisational and time-management skills.</li><li>Proficiency in English; additional languages are an advantage.</li><li>Basic knowledge of digital marketing and social media services preferred.</li></ul><p>Education &amp; Qualifications:</p><ul><li>Proven experience in B2B field sales, business development, or SME acquisition.</li><li>Experience in cold visits, lead generation, follow-ups, and closing.</li><li>Banking, merchant services, telecommunications, subscription, or digital marketing sales experience is an advantage.</li><li>Proven track record of meeting sales targets.</li><li>Willingness to travel across Dubai for client visits.</li></ul><p><br></p></div>

<p><strong>WE ARE HIRING | Senior Mendix Developer</strong></p><p> <strong>Dubai, UAE | On-Site</strong></p><p> <strong>Full-Time</strong></p><p> <strong>Experience: 6–10 Years</strong></p><p> <strong>Fluent English &amp; Arabic – Mandatory</strong></p>About the Role<p>We are looking for an experienced <strong>Senior Mendix Developer</strong> to join an enterprise digital transformation program in Dubai.</p><p>The ideal candidate will have strong experience building and supporting <strong>large-scale Mendix applications across Web and Native Mobile</strong>, with a solid understanding of enterprise architecture, integrations, APIs and end-to-end application delivery.</p><p>This is a delivery-focused role for someone who can work independently, collaborate with architects and business stakeholders, and contribute to technically complex enterprise solutions.</p>Key Responsibilities<ul><li>Design, develop and maintain <strong>enterprise-grade Mendix applications</strong> for Web and Native Mobile.</li><li>Develop reusable modules, business logic, workflows, integrations and user interfaces.</li><li>Work closely with the <strong>Solution Architect, Senior Mendix Developers, UI/UX, Integration, DevOps and QA teams</strong>.</li><li>Translate business requirements and technical designs into scalable Mendix solutions.</li><li>Develop and consume <strong>REST/SOAP APIs</strong> and work with enterprise integration platforms.</li><li>Troubleshoot complex application, performance and integration issues.</li><li>Participate in code reviews, technical discussions and solution design sessions.</li><li>Follow enterprise development standards, security practices and application governance.</li><li>Support releases, production issues and continuous application improvements.</li><li>Contribute to development across multiple application streams and complex business domains.</li></ul>Experience Required<ul><li><strong>6–10 years of software development experience</strong>, with strong hands-on <strong>Mendix experience</strong>.</li><li>Proven experience delivering <strong>large-scale enterprise Mendix applications</strong>.</li><li>Strong experience in <strong>both Web and Native Mobile application development</strong>.</li><li>Experience working with complex business processes, workflows, APIs and third-party integrations.</li><li>Good understanding of <strong>application architecture, databases, APIs, security and performance</strong>.</li><li>Experience working as part of a multidisciplinary enterprise delivery team.</li><li>Ability to understand existing systems and contribute to technical solution design.</li></ul>Language Requirement<p><strong>English – Mandatory</strong></p><p> Strong professional communication skills for technical discussions, documentation and international client interactions.</p><p><strong>Arabic – Mandatory</strong></p><p> Ability to communicate effectively with Arabic-speaking business and technology stakeholders in Dubai.</p>What We Value<p>We are looking for someone who has experience working on <strong>large and complex systems</strong>, not only standalone Mendix applications.</p><p>You should be comfortable working across:</p><p><strong>Mendix → Web Applications → Native Mobile → APIs → Enterprise Integrations → Databases → Cloud → QA → Production</strong></p><p>The successful candidate should be able to take ownership of assigned technical areas, collaborate with senior architects and engineers, and deliver production-quality solutions in an enterprise environment.</p>Ideal Candidate<p>A strong <strong>Senior Mendix Engineer</strong> who combines hands-on development capability with a broader understanding of enterprise systems and can communicate effectively with both technical and business stakeholders in <strong>English and Arabic</strong>.</p><p><strong>Dubai, UAE</strong></p><p><strong>On-Site</strong></p><p> <strong>Full-Time</strong></p><p> <strong>6–10 Years Experience</strong></p><p> <strong>English + Arabic Mandatory</strong></p><p> <strong>Apply now or share your profile with us.</strong></p><p>#Hiring #Mendix #MendixDeveloper #SeniorMendixDeveloper #MendixJobs #DubaiJobs #UAEJobs #EnterpriseApplications #MobileDevelopment #NativeMobile #DigitalTransformation #SoftwareEngineering #TechnologyJobs #Dubai</p>

<strong>Objective<br><br></strong>The Senior Executive - Learning and Development is responsible for leading the creation and implementation of training programs that foster career development within the organization. This role involves establishing performance metrics, evaluating productivity, and guiding employees in formulating long-term career plans. The Senior Executive will play a pivotal role in aligning training initiatives with organizational goals and promoting a culture of continuous learning and professional growth.<br><br><strong>Key Responsibility<br><br></strong><ul><li> Training Management: Manage, plan, and implement all training activities in the region and UAE, ensuring alignment with existing policies and best practices to effectively support sales objectives.</li><li> Learning Initiatives: Initiate and develop new learning and development initiatives that are tailored to meet the evolving needs of employees and the business.</li><li> Training Calendar: Create, communicate, coordinate, and implement the annual training calendar for all brands within the organization.</li><li> Team Guidance: Monitor and guide the training team to enhance conversion rates for brands through the use of effective training methodologies.</li><li> Cost-effective Solutions: Develop and conduct cost-effective training solutions that address employee development needs.</li><li> Product Knowledge: Acquire and disseminate product knowledge of new brands in the portfolio to effectively train the training team.</li><li> Content Review: Review and enhance training content prepared for various brands to ensure it meets quality and effectiveness standards.</li><li> Feedback Analysis: Analyze training feedback from employees and implement relevant changes to improve training programs continuously.</li><li> Learning Materials: Recommend new learning materials and delivery approaches to optimize training effectiveness and engagement.</li><li> Best Practices: Ensure the training team adheres to the best training and development practices, fostering a culture of continuous improvement.</li><li> Delivery Measurement: Manage the measurement of training delivery, follow up, and maintain comprehensive records of all training activities.</li><li> Course Design: Design and implement training courses and programs that address the diverse needs of the organization and its multicultural workforce.</li><li> Process Implementation: Implement training processes and modules to facilitate effective learning outcomes across the organization.</li><li> In-Store and Leadership Programs: Initiate in-store and leadership programs aimed at enhancing employees’ people skills and overall performance.</li><li> Retail Assessments: Visit retail outlets to assess retail staff skills through mock sessions or observations and provide constructive feedback for improvement.</li><li> Mystery Shopping: Organize third-party mystery shopping assessments to evaluate service quality and ensure customer satisfaction.<br><br></li></ul><strong>Desired Experience<br><br></strong><ul><li> The ideal S enior E xecutive – L&amp;D will have 5+ years of experience in a related field such as training, human resources, or retail operations is desirable.</li><li> Familiarity with learning management systems (LMS), is preferred with a Strong communication, presentation, and organizational skills are essential.</li><li> Additionally, a candidate with a proven track record of effectively coordinating and facilitating training initiatives, adapting to the dynamic nature of retail, and collaborating with various stakeholders would be highly desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To plan, initiate and conduct sales process with the corporate customers and contribute in achieving the sales targets</p><br><br><span>Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world’s most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive.&nbsp;</span> <span>Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for.&nbsp;</span><br> <span>Innovation at Al Tayer Motors goes beyond technology — it’s about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevate.</span><br><br>Responsibilities:<br><p><strong>Functional Roles and Responsibilities</strong>&nbsp;</p><br><ul><li>Explore market opportunities and identify (corporate) customers who could be approached to discuss fleet sales business. Approach potential customers and establish contacts and relationships to facilitate business in the near future.&nbsp;</li><li>Discuss requirements with the customers, identify and qualify their needs and propose a solution that satisfies their transportation requirements effectively in terms of product-mix, model –mix and financial constraints.&nbsp;</li><li>Participate in tender proposals and prepare pricing, terms and documentation with the guidance of the Fleet Sales Manager to ensure the best package is offered.&nbsp;</li><li>Prepare and maintain visit/ call reports/log highlighting salient feature and advise the Manager of the same. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.&nbsp;</li><li>Maintain an up-to-date customer database and contribute towards the development of prospects list.&nbsp;<br>Coordinate for pre delivery inspections and delivery of the vehicles to the customers. Ensure proper documentation of the sales transactions are maintained at the time of delivery.&nbsp;</li><li>Coordinate with the service division in case of any after sales enquiries addressed by the customers, to ensure appropriate follow through is maintained by them.&nbsp;</li><li>Gather customer feedback and market intelligence from external sources in order to feel the pulse of the market trends, stay ahead of competition and meet customer’s needs.&nbsp;</li><li>Maintain and build key accounts on monthly base</li></ul><p><span><span><strong>Qualifications &amp; Experience&nbsp;</strong></span></span></p><br><ul><li>Degree in any discipline or through automotive vocational route</li><li>3 – 5 years' experience in fleet sales in the GCC market</li></ul><br>Qualifications:<br><p>.</p><br> </div>

<p><strong>Job description</strong></p><p><br></p><p><strong>Overview:</strong></p><p>We are looking for an experienced <strong>Senior Conference Producer</strong> to join our team <strong>immediately</strong> and lead the research, development and delivery of high-level sessions for a major government-led international summit programme in Abu Dhabi.</p><p>The role will take ownership of the full programme lifecycle, from sector research and programme development through to senior speaker identification, acquisition, briefing and on-site delivery. The successful candidate will work closely with senior government, institutional and international stakeholders and support the Head of Programming in the day-to-day running of the programme.</p><p><br></p><p><strong>Duties &amp; Responsibilities:</strong></p><ul><li>Research, develop and deliver high-level government, ministerial and leadership sessions to the standards expected by senior government and international audiences.</li><li>Develop session concepts, discussion frameworks, guiding questions and running orders.</li><li>Maintain structured research covering sector intelligence, policy developments, emerging priorities and stakeholder insights.</li><li>Translate research into relevant, evidence-based institutional programming.</li><li>Identify, assess and map high-level speakers and participants across government, IGOs, NGOs, academia, science, industry and other relevant sectors.</li><li>Manage the full speaker acquisition process, including prioritisation, outreach, invitations, follow-up, confirmation and ongoing speaker management.</li><li>Secure, brief and manage ministers, senior officials, heads of international organisations and other high-level speakers through appropriate protocol and diplomatic channels.</li><li>Support the Head of Programming in client, government and institutional meetings, including briefing materials and follow-up actions.</li><li>Identify relevant non-commercial and in-kind institutional partnerships that can strengthen programme credibility, expertise, reach or participation.</li><li>Own run-of-show, speaker and moderator briefings and on-site delivery for assigned stages.</li><li>Maintain rigorous programme, speaker and stakeholder tracking and reporting.</li><li>Develop programme and stakeholder analytics across sector, geography, organisation type, seniority, diversity and confirmation status.</li><li>Provide clear daily and weekly reporting on progress, risks, gaps, dependencies and required actions.</li><li>Act as deputy to the Head of Programming in the day-to-day running of the programme when required</li></ul><p><br></p><p><strong>Job Specifications:</strong></p><ul><li>8–10 years’ experience producing high-level institutional summits or conferences at a senior level.</li><li>Direct experience with government-to-government, UN, COP-level or ministerial programming.</li><li>Proven track record of securing and briefing ministers, senior officials and heads of international organisations.</li><li>Strong experience in institutional programme development, with a solid understanding of government, policy and international stakeholder environments.</li><li>Experience delivering government summits, COP-level events or diplomatic conferences in the UAE is highly desirable.</li><li>Bachelor’s degree in International Relations, Public Policy, Communications, Business or a related discipline; postgraduate qualification is an advantage.</li><li>Strong experience in speaker acquisition and protocol-led invitation and confirmation processes.</li><li>Strong research, programme development, stakeholder management and reporting capabilities.</li><li>Experience with programme, speaker and stakeholder tracking using Excel or CRM systems.</li><li>Excellent written English; Arabic is an advantage.</li><li>Strong judgement, discretion and cultural awareness when engaging with ministers, diplomats and senior institutional stakeholders.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Architect / Senior Architect - Boutique Architectural Practice | Dubai</strong><br> <br> <strong>The Opportunity</strong><br> A boutique architectural practice in Dubai is seeking an Architect / Senior Architect to join its growing team and contribute to a portfolio of iconic, design-led projects across the UAE and wider region.<br> This is an exciting opportunity for an ambitious architect to work within a highly creative environment on projects spanning luxury hospitality, high-end residential, commercial and mixed-use developments.<br> The practice is looking for someone with a strong design pedigree and experience gained within top-tier global architecture practices. You will have the opportunity to work alongside talented architects and designers on high-profile projects from concept through to delivery.<br> <br> <strong>Key Responsibilities</strong><br> ●&nbsp;Contribute to the design and development of prestigious architectural projects.<br> ●&nbsp;Take projects through various stages of the design process, from concept and schematic design through to detailed design and delivery.<br> ●&nbsp;Develop high-quality architectural drawings, presentations and design documentation.<br> ●&nbsp;Collaborate closely with senior architects, designers, consultants and project teams.<br> ●&nbsp;Help develop innovative and commercially viable design solutions.<br> ●&nbsp;Coordinate architectural information with wider project disciplines.<br> ●&nbsp;Attend project meetings and contribute to design discussions with clients and consultants.<br> ●&nbsp;Maintain a consistently high standard of architectural and design output.<br> <br> <strong>About You</strong><br> The ideal candidate will be a talented and design-focused architect with experience working for internationally recognised, top-tier architecture practices.<br> You will ideally have:<br> ●&nbsp;A recognised degree in Architecture or equivalent qualification.<br> ●&nbsp;Proven experience working within a leading global architecture practice.<br> ●&nbsp;Experience across one or more of hospitality, luxury residential, commercial or mixed-use projects.<br> ●&nbsp;Strong design, presentation and architectural detailing skills.<br> ●&nbsp;Excellent knowledge of architectural design processes and project delivery.<br> ●&nbsp;Strong communication and collaboration skills.<br> ●&nbsp;Proficiency in relevant architectural software and digital design tools.<br> ●&nbsp;A strong portfolio demonstrating high-quality, design-led work.<br> ●&nbsp;Current UAE residency / existing UAE-based employment.<br> ●&nbsp;For Senior Architect level, proven experience taking responsibility for projects and coordinating wider project teams.<br> <br> <strong>What's on Offer</strong><br> ●&nbsp;AED 25,000 - AED 45,000 per month, depending on experience and seniority.<br> ●&nbsp;Opportunity to work on iconic, high-profile architectural projects.<br> ●&nbsp;Exposure across luxury hospitality, residential, commercial and mixed-use developments.<br> ●&nbsp;A genuinely design-led and creative working environment.<br> ●&nbsp;The opportunity to work alongside experienced architects and designers from leading international practices.<br> ●&nbsp;Excellent long-term career progression within a growing boutique practice.<br> <br> <strong>Location:</strong> Dubai, UAE<br><strong>Salary:</strong> AED 25,000 - AED 45,000 per month<br><strong>Level:</strong> Architect / Senior Architect<br><strong>Candidates:</strong> Must currently be based in the UAE and have experience with a top global architecture practice.<br> <br><br> </div>

<ul><li><p>Plans, coordinates, develops, and delivers specific training modules for Plant employees in one of the operation/technical areas and manage the training schedules to ensure proper delivery of training as per operations’ needs and in line with agreed standards.</p><p>KEY ACCOUNTABILITIES:</p><p>Training</p><ul><li><p>Plans and delivers training to EGA employees in respective operation areas and coordinates with Area Supervisors to assess training needs and delivery schedule.</p></li></ul><p>Verify</p><ul><li><p>Verifies the effectiveness of training through surveys, one-to-one interviews with customers and trainees, comparing programs to standards set as per accreditation bodies.</p></li></ul><p>Discipline</p><ul><li><p>Controls and monitors trainees’ absenteeism, performance, and discipline according to EGA policies and procedures;</p></li><li><p>Coordinates with Operations personnel to follow-up on employees’ progress and behaviour.</p></li></ul><p>Document Control</p><ul><li><p>Prepares technical documents, texts, presentations and hand-outs for Plant employees assigned on training courses or involved in on-the-job training to acquire skills and expertise;</p></li><li><p>Updates trainees’ profiles as per procedures for document control;</p></li><li><p>Develops and updates training procedures and materials in line with the latest process, equipment and technological changes, including writing of training specifications, task analyses, assessments and questionnaires.</p></li></ul><p>EHSFS/Accreditations</p><ul><li><p>Ensures compliance of training programs, trainees, and facilities to EGA EHSFS standards, all international standards (ISO), and accreditation criteria (C&G and ILM).</p></li></ul><p>Reporting</p><ul><li><p>Holds meetings with trainees, mentors and departmental line supervisors as required;</p></li><li><p>Completes progress reports and communicates the academic, technical and on-the-job training achievements to departmental management to ensure accurate training evaluation and verification is carried out and recorded in accordance with ISO 9001 and 29990 requirements.</p></li></ul><p>Quality</p><ul><li><p>Assists in the development of programme content and assessment criteria to meet specific departmental requirements and those of external bodies to ensure a consistent approach to content, time scale, numbering and format in accordance with ISO 9001 and 29990 requirements</p></li></ul><p>Other</p><ul><li><p>Performs other duties, as and when required by the department</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum Qualifications:</p><ul><li><p>High School or approved Diploma/Certificate +7 years of experience in relevant field;</p></li><li><p>UAE driving license for light vehicles, and light and heavy mechanical equipment (cat 7 or 8) according to field of expertise is preferable;</p></li><li><p>Relevant recognized certificate or other qualification in design and delivery of training.</p></li></ul><p>Minimum Experience:</p><ul><li><p>2 - 3 years experience required with operational process</p></li></ul><p>Skills:</p><ul><li><p>Good technical training skills; well conversant in technical skills required for aluminium smelters across all departments and/or power plants;</p></li><li><p>Ability to guide team in OEM training processes during the project phase;</p></li><li><p>Well conversant with skills required for Craft training in Mechanical, Electrical and Instrumentation areas;</p></li><li><p>Excellent written and spoken English, coaching and counselling skills.</p></li><li><p>Problem solving skills</p></li><li><p>Teamwork and leadership skills</p></li><li><p>Managing People skills</p></li><li><p>Coaching and counselling skills</p></li><li><p>Ability to network, build relationships, influence and inspire trust</p></li></ul></li></ul>

<p>A leading international multi-disciplinary practice, is seeking a highly experienced Senior Masterplanning Lead / Senior Urban Designer to join othei Dubai Studio. In this senior authority role, you will act as a pivotal link between high-level strategic masterplanning and hands-on team management. You will provide critical design leadership, drive multidisciplinary coordination, and serve as a heavyweight contributor to our business development efforts. Your primary mission is to ensure rigorous design delivery from initial visioning through to detailed authority approvals in collaboration with local architects of record. Core Responsibilities 1 Strategic Bidding & Business Development * Bid Leadership: Serve as a primary senior asset in securing major regional masterplanning and urban development projects. * RFP Oversight: Lead the technical and strategic review of high-stakes RFPs. * Proposal Development: Author comprehensive project methodologies, delivery strategies, and integrated master programmes. * Credibility: Leverage your extensive portfolio and industry standing to elevate the studio's credibility and competitive edge during the proposal stage. 1 Design Leadership & Studio Mentorship * Strategic Direction: Provide day-to-day design direction for the studio's masterplanning teams, operating as an extension of the Principal's leadership. * Concept Execution: Translate high-level conceptual visions into robust, executable design strategies. * End-to-End Delivery: Guide projects seamlessly through visioning, concept development, schematic design, and detailed design phases. * Design Rigour: Lead internal design charrettes and reviews to unblock bottlenecks and ensure all outputs align with the practice's high design standards. 1 Client Interface & Stakeholder Management * Client Representation: Lead high-level client engagements, design workshops, and milestone presentations. * Authoritative Voice: Act as the lead negotiator to defend design methodologies, navigate project complexities, and manage stakeholder expectations. * Consultant Coordination: Coordinate seamlessly with external sub-consultants, engineers, and multidisciplinary project teams to maintain design intent. 1 Regulatory Strategy & Authority Approvals * Regional Expertise: Apply deep knowledge of Middle Eastern regional planning regulations to ensure spatial strategies are both innovative and compliant. * Regulatory Navigation: Manage complex zoning laws and strategic development frameworks to secure timely authority approvals. * Proactive Planning: Anticipate regulatory hurdles early in the concept phase and integrate mitigation solutions into the master programme.</p><p>Qualifications & Expertise * Regional Experience: Minimum 15+ years of experience with a proven track record delivering large-scale urban development and masterplanning projects within the Middle East. * Lifecycle Management: Demonstrated ability to carry complex masterplans from blank-page visioning through to detailed design and final authority sign-off. * Leadership: A strong history of leading and coordinating diverse, multidisciplinary teams of architects, urban designers, and technical consultants. * Technical Acumen: Deep understanding of regional urban design principles, strategic development frameworks, and local planning regulations. * Commercial Awareness: A sharp ability to align design solutions with commercial realities, client objectives, and stringent project timelines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Senior Full Stack Engineer with strong expertise in Node.<br>js and React.<br>js to join our Software Engineering team supporting enterprise business platforms and in-house application development initiatives.<br> The ideal candidate will have hands-on experience in building scalable, enterprise-grade full stack applications using React.<br>js for frontend development and Node.<br>js for backend services.<br> Candidates with exposure to Generative AI (GenAI) and Agentic AI technologies using Node.<br>js will be highly preferred.<br> This role offers an opportunity to work on modern enterprise applications, AI-driven solutions, and digital transformation initiatives within a fast-paced engineering environment.<br> Key Responsibilities Design, develop, and maintain enterprise-grade full stack applications using React.<br>js and Node.<br>js. Develop scalable, secure, and high-performance in-house applications for business platforms and enterprise systems.<br> Build and maintain RESTful APIs and backend services using Node.<br>js. Develop responsive and reusable frontend components using React.<br>js. Collaborate with cross-functional teams including Product, QA, Architecture, and Engineering teams to deliver high-quality solutions.<br> Participate in application design discussions, technical reviews, and engineering best practices.<br> Write clean, maintainable, and well-tested code following modern software engineering standards.<br> Troubleshoot and resolve application performance and production issues.<br> Contribute to CI/CD and modern software delivery practices.<br> Participate actively in Agile/Scrum ceremonies and sprint activities.<br> Required Technical SkillsFrontend Strong hands-on experience with React.<br>js. Experience building responsive and scalable web applications.<br> Strong understanding of modern JavaScript and frontend development best practices.<br> Experience with component-based architecture and state management concepts.<br> Backend Strong hands-on experience with Node.<br>js. Experience building scalable RESTful APIs and backend services.<br> Strong understanding of backend application architecture and integration patterns.<br> Experience developing enterprise-grade applications using Node.<br>js. Full Stack Development Minimum 5 years of experience in Full Stack software development.<br> Strong understanding of software engineering principles and application development lifecycle.<br> Experience working on enterprise applications and business platforms.<br> GenAI &amp; AI Technologies (Preferred) Experience working with Generative AI (GenAI) applications using Node.<br>js. Exposure to Agentic AI frameworks and AI-powered application development.<br> Experience integrating LLM-based capabilities into enterprise applications.<br> Understanding of AI-assisted development workflows and modern AI engineering practices will be an added advantage.<br> Required Competencies Strong problem-solving and analytical skills.<br> Excellent communication and stakeholder collaboration skills.<br> Ability to work effectively in Agile and fast-paced engineering environments.<br> Strong ownership mindset with a focus on quality and delivery excellence.<br> Quick learner with the ability to adapt to evolving technologies and business requirements.<br> Passion for modern software engineering and emerging AI technologies.<br> Preferred Experience Enterprise application development.<br> Business platforms and enterprise systems.<br> Agile/Scrum delivery environments.<br> Exposure to digital transformation and AI-driven engineering initiatives.<br></span> </div>

<p><strong>We are seeking a senior MarTech leader to act as the single point of ownership for the MarTech function across Marketing, Loyalty, CRM, Digital Commerce, Data and Technology. The role will shape and deliver an enterprise roadmap that turns customer data and platform capabilities into measurable improvements in acquisition, engagement, retention, personalisation and lifetime value.</strong></p><p><br></p><p><strong>You will lead the end-to-end MarTech portfolio across strategy, product management, architecture alignment, platform delivery, adoption, operations, performance governance and vendor management. The role will balance long-term transformation with reliable day-to-day execution across multiple brands, markets and business units.</strong></p><p><br></p><p><strong>The ideal candidate combines product leadership, strong MarTech domain expertise, technical fluency and commercial judgement. The role requires a leader who can translate business ambition into an executable roadmap, challenge fragmented solutions, align senior stakeholders and build a high-performing team that delivers scalable enterprise capabilities.</strong></p><p><br></p><p><strong>Role Mandate</strong></p><ul><li>Establish one prioritised enterprise MarTech roadmap aligned to customer, commercial and operational priorities.</li><li>Connect customer data, identity, orchestration, personalisation, analytics and paid-media activation through a coherent target architecture and operating model.</li><li>Accelerate business value through platform adoption, automation, reliable data and faster campaign and product delivery.</li><li>Create clear accountability across Marketing, Product, Engineering, Data, vendors and agencies, with transparent governance, KPIs, risks and decisions.</li><li>Evaluate and industrialise practical AI, GenAI, agentic marketing, real-time personalisation and next-best-action use cases.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>MarTech Strategy, Vision &amp; Enterprise Roadmap</strong></p><ul><li>Define the MarTech vision, capability model, target state and multi-year roadmap across customer data, engagement, personalisation, measurement and activation.</li><li>Translate Marketing, Loyalty, CRM, Ecommerce and Digital priorities into a sequenced portfolio with clear outcomes, dependencies, investment needs and accountable owners.</li><li>Own prioritisation across brands, markets and business units, balancing enterprise reuse with justified local requirements.</li><li>Maintain a transparent view of roadmap progress, decisions, risks, capacity, technical debt and value realisation for senior leadership.</li><li>Ensure new initiatives align with the wider MarTech architecture, first-party data strategy and operating model.</li></ul><p><br></p><p><strong>MarTech Product &amp; Agile Delivery Leadership</strong></p><ul><li>Lead MarTech as a product portfolio from discovery and business requirements through solution design, implementation, release, adoption and optimisation.</li><li>Establish product-led ways of working, including outcome definition, backlog governance, sprint priorities, release planning, acceptance criteria and dependency management.</li><li>Partner with Product, Engineering, Data and Marketing teams to convert business needs into technically clear and implementation-ready requirements.</li><li>Challenge scope, sequencing and delivery approaches where they create duplication, weak customer value or avoidable architectural complexity.</li><li>Create clear escalation and decision paths so critical dependencies and delivery blockers are resolved quickly.</li></ul><p><br></p><p><strong>Customer Data, Identity &amp; CDP Leadership</strong></p><ul><li>Own the business capability roadmap for customer identity, profile unification, segmentation, consent, preference management and first-party data activation.</li><li>Set requirements for customer schemas, identifiers, event taxonomy, audience rules, data availability, quality and activation readiness.</li><li>Partner with Data, Architecture, Privacy and Engineering teams to ensure customer data is trusted, governed and usable across channels and platforms.</li><li>Guide the evolution of CDP and CRM capabilities to support real-time journeys, lifecycle marketing, personalisation and paid-media activation.</li><li>Ensure use cases have defined value, data prerequisites, operating ownership and measurable adoption outcomes.</li></ul><p><br></p><p><strong>Omnichannel Orchestration &amp; Personalisation</strong></p><ul><li>Own the capability roadmap for marketing automation and customer engagement across Email, SMS, Push, WhatsApp, Web and App.</li><li>Enable consistent orchestration of lifecycle, triggered and real-time customer journeys across brands and markets.</li><li>Drive reusable decisioning, dynamic content, recommendations, next-best-action and personalisation frameworks that reduce one-off execution.</li><li>Partner with CRM, Loyalty, Ecommerce and Creative teams to improve campaign velocity, relevance, consistency and scalability.</li><li>Ensure customer contact, suppression, consent and preference rules are embedded into activation design.</li></ul><p><br></p><p><strong>Architecture, Integrations &amp; Platform Reliability</strong></p><ul><li>Provide MarTech domain leadership for APIs, SDKs, webhooks, server-to-server integrations, event streaming and data pipelines.</li><li>Translate effectively between marketing and engineering teams, ensuring solution choices are technically feasible, supportable and aligned to enterprise architecture.</li><li>Oversee the operational health of critical MarTech platforms, customer data flows, tracking, feeds and integrations through clear service ownership and monitoring.</li><li>Partner with cloud and data teams across environments such as Databricks, Azure, AWS, Snowflake or equivalent to enable dependable data exchange and activation.</li><li>Ensure technical debt, incidents, data-quality issues and reliability risks are visible, prioritised and resolved through accountable plans.</li></ul><p><br></p><p><strong>Digital Analytics, Tracking &amp; AdTech Enablement</strong></p><ul><li>Set direction for digital analytics implementation across Web and App, including GA4, Google Tag Manager, event schemas and measurement requirements.</li><li>Oversee capabilities for Meta CAPI, Google Enhanced Conversions and other privacy-led server-side conversion and tracking solutions.</li><li>Guide the use of pixels, SDKs, app events, deep linking, attribution and Mobile Measurement Partners such as AppsFlyer or Branch.</li><li>Enable governed first-party data activation to Meta, Google, TikTok, Snapchat, DSPs and relevant clean-room or data-collaboration use cases.</li><li>Partner with Analytics, Performance Marketing, Privacy and Technology teams to respond to cookie deprecation and strengthen durable measurement.</li></ul><p><br></p><p><strong>Performance, Adoption &amp; Value Governance</strong></p><ul><li>Define MarTech KPIs covering platform adoption, campaign velocity, data availability, personalisation coverage, reliability, cost efficiency and commercial impact.</li><li>Ensure benefits, baselines, measurement methods and accountable owners are defined for material roadmap initiatives before investment and launch.</li><li>Establish portfolio reviews that connect delivery progress, platform usage, service health, costs, risks and business outcomes.</li><li>Identify underused capabilities, duplicated tools, manual processes and weak adoption, then direct corrective action or rationalisation.</li><li>Communicate executive-level performance with clear evidence, confidence, trade-offs, decisions required and next actions.</li></ul><p><br></p><p><strong>AI, Automation &amp; Emerging Technology</strong></p><ul><li>Evaluate AI, GenAI, agentic marketing, real-time personalisation and next-best-action technologies against defined business problems and governance requirements.</li><li>Prioritise practical use cases based on customer value, feasibility, data readiness, scalability, risk and measurable productivity or commercial impact.</li><li>Move approved use cases from experimentation into governed production capabilities with clear ownership, controls, adoption and monitoring.</li><li>Drive automation that reduces manual effort, improves time-to-market and increases the capacity of Marketing and MarTech teams.</li><li>Maintain an informed view of emerging vendor and market capabilities without creating fragmented or duplicative technology choices.</li></ul><p><br></p><p><strong>Vendor, Commercial &amp; Portfolio Management</strong></p><ul><li>Lead enterprise MarTech vendor and implementation-partner relationships across selection, commercials, delivery, SLAs, service quality and roadmap alignment.</li><li>Own or influence business cases, investment proposals, renewals, licence optimisation and total-cost-of-ownership decisions.</li><li>Set outcome-based expectations for vendors and agencies, supported by transparent performance reviews, issue resolution and escalation.</li><li>Ensure contracts, platform commitments and implementation plans align to the approved enterprise roadmap and architecture.</li><li>Reduce unnecessary platform overlap and reinvest savings where stronger capability or adoption will create greater value.</li></ul><p><br></p><p><strong>Team Leadership &amp; Operating Model</strong></p><ul><li>Build and lead a multidisciplinary MarTech team that may include Product Owners, MarTech specialists, Business Analysts and Engineering or partner resources.</li><li>Define clear accountability across Enablement &amp; Data Operations, Activation Infrastructure, Performance Governance and other MarTech capabilities.</li><li>Set objectives, delivery standards, development plans and succession coverage for the team.</li><li>Create a culture of ownership, technical curiosity, commercial focus, constructive challenge and disciplined execution.</li><li>Put scalable processes, documentation and governance in place so the function is resilient and not dependent on individual knowledge.</li></ul><p><br></p><p><strong>Executive Stakeholder &amp; Change Leadership</strong></p><ul><li>Operate as the single point of MarTech ownership across Marketing, Loyalty, CRM, Digital/Ecommerce, Data and Technology.</li><li>Align senior business and technology leaders around priorities, trade-offs, architecture choices, investment and delivery commitments.</li><li>Simplify complex technical topics into clear customer, commercial and operational implications for non-technical stakeholders.</li><li>Lead adoption and organisational change so delivered platforms and capabilities translate into changed ways of working and measurable value.</li><li>Challenge requirements and technology decisions constructively when they conflict with enterprise priorities, architecture or expected value.</li></ul><p><br></p><p><strong>Key Stakeholders</strong></p><ul><li>Internal: Digital Marketing, Loyalty, CRM, Performance Marketing, Ecommerce, Product, Engineering, Enterprise Architecture, Data and Analytics, Data Science, Information Security, Privacy, Finance, Procurement, Legal and brand/market leadership.</li><li>External: CRM/CDP and engagement-platform providers, cloud and data partners, systems integrators, implementation partners, media and measurement platforms, specialist agencies and strategic technology vendors.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>10-14+ years of experience across MarTech, digital product, CRM/CDP, customer data, marketing technology or digital transformation, preferably within retail, ecommerce or a large consumer business.</li><li>4-6+ years leading MarTech platforms, products or transformation programmes across multiple brands, markets and business units.</li><li>Proven experience owning a MarTech roadmap end-to-end, from business requirements and prioritisation through solution design, implementation, adoption and optimisation.</li><li>Demonstrated experience in a product-led or agile environment, managing backlogs, sprint priorities, releases and dependencies with Product, Engineering, Data and Marketing teams.</li><li>Strong experience managing enterprise MarTech vendors, implementation partners and agencies, including commercials, SLAs, performance and roadmap alignment.</li><li>Experience leading multidisciplinary teams and influencing senior business and technology stakeholders in a matrix organisation.</li><li>Bachelor’s degree in technology, engineering, information systems, data, business, marketing or a related discipline; an advanced degree is advantageous.</li></ul><p><br></p><p><strong>Technical &amp; Functional Skills</strong></p><ul><li>Strong understanding of CDP, CRM/campaign orchestration, customer engagement and personalisation platforms.</li><li>Hands-on knowledge of platforms such as Bloomreach, Salesforce Marketing Cloud, Adobe Experience Platform/Journey Optimizer, Braze, MoEngage or similar.</li><li>Strong understanding of customer identity, profile unification, segmentation, consent, preference management and first-party data activation.</li><li>Experience with marketing automation and omnichannel activation across Email, SMS, Push, WhatsApp, Web and App.</li><li>Understanding of APIs, SDKs, webhooks, server-to-server integrations, event streaming and system integrations, with the ability to translate between marketing, business and engineering teams.</li><li>Working knowledge of cloud and data environments and data pipelines, including Databricks, Azure, AWS, Snowflake or equivalent.</li><li>Strong understanding of data schemas, event taxonomy, data quality, customer identifiers and integration architecture.</li><li>Strong knowledge of GA4, Google Tag Manager and digital analytics implementation across Web and App.</li><li>Experience with Meta CAPI, Google Enhanced Conversions and other server-side conversion and tracking solutions.</li><li>Understanding of pixels, SDKs, app events, attribution, deep linking and Mobile Measurement Partners such as AppsFlyer or Branch.</li><li>Knowledge of data activation to paid-media platforms, including Meta, Google, TikTok, Snapchat, DSPs and clean-room/data-collaboration use cases.</li><li>Strong understanding of privacy-led measurement, cookie deprecation and first-party data strategy.</li><li>Strong capability in business requirement definition, solution evaluation, technical feasibility assessment and business-case development.</li><li>Ability to evaluate emerging technologies and translate AI/GenAI, agentic marketing, real-time personalisation and next-best-action capabilities into practical use cases.</li></ul><p><br></p><p><strong>Leadership Capabilities &amp; Behaviors</strong></p><ul><li>Operates with end-to-end ownership and enterprise thinking rather than functional or platform silos.</li><li>Combines strategic direction with enough technical depth to test assumptions and unblock delivery.</li><li>Makes prioritisation and investment decisions using customer value, commercial impact, evidence, effort and risk.</li><li>Challenges constructively and remains decisive when stakeholders have competing priorities.</li><li>Communicates complex topics simply and adapts the message for executives, marketers, product teams and engineers.</li><li>Builds strong teams, clear accountability and a culture of continuous improvement.</li><li>Balances transformation ambition with operational reliability, privacy, security and change discipline.</li></ul><p><br></p><p><strong>About Us -</strong></p><p><strong>CSi (Customer Strategy Intelligence)</strong></p><p>CSi is a newly established strategic business unit within Landmark Group, bringing together the organization's most critical growth-driving capabilities into one integrated engine. Designed to shape the next phase of retail innovation, CSi unifies Data &amp; Analytics, Loyalty (Shukran), Partnerships &amp; Co-brands, Performance &amp; Digital Marketing, and Customer Product &amp; Martech under one vision. At its core, CSi stands for <strong>Customer, Strategy &amp; Intelligence</strong>—placing customer experience at the center, enabling smarter business decisions through data, and leveraging AI and Business Intelligence to power every interaction and outcome.</p><p><br></p><p>Joining CSi means becoming part of a high-impact team where Product, Data, AI, and Customer Experience converge to build solutions that serve millions of customers across multiple brands. This is an opportunity to work on meaningful business challenges, take ownership of strategic initiatives, and help redefine how modern retail operates in the region. We are looking for individuals who think customer-first, enjoy solving complex problems through data and technology, and are passionate about AI, Martech, Product, or Analytics. If you're looking to contribute to a fast-paced, highly visible environment where your work drives real business impact, CSi offers the opportunity to build the future of customer intelligence on a scale.</p><p><br></p><p><strong>Landmark Group</strong></p><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 50 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE-based group has evolved into a comprehensive retail and hospitality entity, with over 2400 retail stores, leisure, and hospitality outlets, spanning the GCC, Middle East, India, Southeast Asia, and Africa. Landmark Group headquartered in Dubai, UAE is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Home Centre, Emax, Fitness First, to Fun City, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Job Purpose</strong>: To provide efficient collection, delivery, processing, and handling of guest laundry and hotel linen while maintaining high standards of service, hygiene, quality, and guest satisfaction.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Collect guest laundry, dry cleaning, and pressing items from guest rooms according to hotel procedures.</li><li>Deliver clean and pressed guest laundry to the correct guest room within the required turnaround time.</li><li>Handle guest garments, uniforms, linen, and other laundry items with care.</li><li>Check laundry bags and guest laundry lists for accuracy before processing.</li><li>Verify the quantity and condition of items collected from guest rooms.</li><li>Report any stains, damages, missing items, or irregularities to the Laundry Supervisor.</li><li>Ensure guest laundry is properly tagged, sorted, and transferred to the appropriate laundry section.</li><li>Follow hotel procedures for express, same-day, and regular laundry services.</li><li>Assist with sorting, folding, packing, and preparing guest laundry for delivery when required.</li><li>Maintain proper identification and tracking of guest laundry throughout the process.</li><li>Ensure guest laundry is returned in accordance with the requested delivery time.</li><li>Handle special garment-care instructions according to guest requirements and laundry procedures.</li><li>Coordinate with Laundry Attendants, Housekeeping, and Front Office regarding guest laundry requirements.</li><li>Maintain cleanliness and organization of laundry collection and delivery areas.</li><li>Keep laundry trolleys, baskets, and equipment clean and in good condition.</li><li>Ensure guest corridors, service areas, and guest rooms are not disturbed during collection and delivery.</li><li>Maintain a professional appearance and courteous attitude when interacting with guests.</li><li>Respond politely to guest questions regarding laundry and dry-cleaning services.</li><li>Escalate guest complaints or service issues promptly to the Laundry Supervisor.</li><li>Follow proper procedures for lost and found items discovered in laundry or guest garments.</li><li>Handle chemicals, laundry bags, and equipment safely according to hotel procedures.</li><li>Follow all hotel health, safety, hygiene, and fire safety standards.</li><li>Use appropriate PPE when required.</li><li>Maintain confidentiality regarding guest information and personal belongings.</li><li>Support inventory control of laundry bags, tags, packaging materials, and other supplies.</li><li>Assist the Laundry Department during high occupancy, VIP arrivals, special events, and peak operational periods.</li><li>Complete assigned duties within the required service standards and turnaround times.</li><li>Maintain effective communication with the Laundry and Housekeeping teams during shift handovers.</li></ul><br>Qualifications<br><br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Previous experience in a hotel laundry, housekeeping, or valet service is preferred.</li><li>Experience in a 4-star or 5-star hotel is an advantage.</li><li>Basic knowledge of guest laundry and garment-handling procedures.</li><li>Good customer service and communication skills.</li><li>Good attention to detail and ability to identify laundry items accurately.</li><li>Physically fit and able to stand and walk for extended periods.</li><li>Ability to handle and transport laundry bags and trolleys safely.</li><li>Ability to work under pressure in a fast-paced hotel environment.</li><li>Flexible to work shifts, weekends, and public holidays.</li><li>Good grooming and personal hygiene standards.</li><li>Positive attitude and willingness to support the team.</li><li>Ability to work effectively in a multicultural hotel environment.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Senior PMO Consultant / PMO Lead<br><br>Abu Dhabi | Office based 9 Month Extendable Contract <br><br>Role Overview<br><br>We are seeking an experienced Senior PMO Consultant / PMO Lead to establish, design, and operationalize a best-in-class Project Management Office (PMO) for a leading Abu Dhabi-based organization.<br><br>The successful candidate will be responsible for developing PMO governance frameworks, operating models, project delivery methodologies, policies and procedures, reporting structures, and portfolio management processes. This role requires a seasoned PMO professional with a strong background in portfolio and programme governance, stakeholder management, and organizational transformation.<br><br>The ideal candidate will have a proven track record of building PMO functions from the ground up and driving governance excellence across complex project and transformation portfolios.<br><br>Key Responsibilities<br><br>PMO Establishment & Transformation<br><br>Lead the setup and operationalization of a PMO function from inception to full implementation. Define the PMO vision, mandate, structure, and operating model. Develop PMO charters, governance frameworks, policies, procedures, and standards. Establish project, programme, and portfolio management methodologies. Implement PMO tools, templates, controls, and reporting mechanisms. <br><br>Governance & Controls<br><br>Design and implement governance structures and decision-making frameworks. Establish steering committees, governance forums, and stage-gate approval processes. Define project governance standards and compliance requirements. Monitor adherence to PMO policies, methodologies, and governance controls. <br><br>Portfolio & Programme Management<br><br>Oversee enterprise project and programme portfolios. Support prioritization and alignment of initiatives with strategic objectives. Monitor portfolio performance, delivery progress, budgets, resources, risks, and dependencies. Drive portfolio optimization and benefits realization activities. <br><br>Performance Monitoring & Reporting<br><br>Develop executive dashboards and portfolio reporting frameworks. Establish KPIs, performance metrics, and portfolio health indicators. Provide timely and accurate reporting to executive leadership and governance committees. Deliver insights and recommendations to support strategic decision-making. <br><br>Risk, Issue & Dependency Management<br><br>Implement and maintain RAID (Risks, Assumptions, Issues, Dependencies) management practices. Identify, assess, and escalate critical project and programme risks. Ensure mitigation plans and corrective actions are effectively managed. Support proactive resolution of cross-functional challenges. <br><br>Stakeholder Management<br><br>Engage with executives, programme sponsors, business leaders, and project teams. Facilitate governance meetings and executive steering committees. Build strong relationships across business and delivery functions. Influence key stakeholders to drive governance compliance and project success. <br><br>PMO Maturity & Continuous Improvement<br><br>Conduct PMO maturity assessments and identify improvement opportunities. Introduce best practices, industry standards, and governance enhancements. Promote a culture of accountability, transparency, and delivery excellence. Support capability building and coaching across project teams. <br><br>Required Qualifications & Experience<br><br>Bachelor's degree in Business Administration, Project Management, Engineering, or a related field. 10+ years of experience in PMO, programme management, portfolio management, or transformation delivery. Proven experience establishing and operationalizing PMOs from the ground up. Demonstrated experience developing governance frameworks, operating models, and PMO methodologies. Strong experience managing enterprise portfolios, programmes, and transformation initiatives. Experience developing executive dashboards, governance reporting, and performance frameworks. Excellent stakeholder engagement and executive communication skills. Strong analytical, organizational, and problem-solving abilities. <br><br>Preferred Experience<br><br>Previous experience with Abu Dhabi Government or semi-government entities. Experience supporting large-scale transformation or strategic change programmes. Consulting experience within a leading advisory or professional services firm. Experience working within complex, multi-stakeholder environments. <br><br>Preferred Certifications<br><br>PMP (Project Management Professional) PRINCE2 Practitioner PgMP (Program Management Professional) PfMP (Portfolio Management Professional) MSP (Managing Successful Programmes) PMI-PMOCP Agile or Scrum certifications Prosci Change Management (advantageous) <br><br>Senior PMO Consultant / PMO Lead in Dubai, United Arab Emirates

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>The Lead fault Controller provide effective management of the Fault Control, Live Fault response and Remote Condition/System Monitoring (RCM) function, using the MMS and ECC system diagnostic facilities during the duties. Lead Fault Controller will be responsible for a team of Fault Controllers (FC) and First Line Response Technicians (FRLT) which will be allocated to him/her during the shift.</span></p><br><p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br> <span><strong>Strategic</strong></span> <ul> <li><span>Support or work closely with the First Line Response Manager/ Fault Controller in developing, reviewing, and implementing fault management strategies, processes, standards, and procedures aligned with organizational objectives and long‑term operational resilience.</span></li> <li><span>Assist in developing and implementing the RCM program, subsystem diagnostics, performance monitoring and analysis tools, and Quality Assurance processes through the Maintenance Management System to ensure accuracy, consistency, and effective decision‑making.</span></li> <li><span>Work closely with the First Line Response Manager and Fault Controllers to identify systemic challenges, provide data‑driven recommendations, lead continuous improvement initiatives, and monitor the effectiveness of changes using performance metrics and outcome‑based reviews.</span></li> <li><span>Serve as a change agent by facilitating communication, training, engagement, and adoption of new processes and systems, while supporting succession planning, mentoring, and strategic capability development within FC and FLRT teams.</span></li> <li><span>Conduct periodic reviews of standards and procedures, document strategic analyses and outcomes for organizational learning, stay informed on industry best practices and innovations, and represent the function in technical working groups, committees, and cross‑functional initiatives impacting network resilience.</span></li> <li><span>Lead the shift of Fault controllers and FLRTs to ensure effective provision of fault management and asset recovery</span></li> </ul> <span><strong>Financial</strong></span> <ul> <li><span>Optimize workforce and resource utilization by supporting effective rostering, manpower planning, and coverage coordination to minimize overtime, inefficiencies, and unplanned staffing costs while maintaining service levels.</span></li> <li><span>Reduce operational and disruption‑related costs by meeting fault management KPIs, enabling timely response, limiting service downtime, and minimizing penalties and reputational impact.</span></li> <li><span>Ensure cost‑effective availability and use of operational assets, including tools, logistics, spares, and live fault response resources, avoiding waste and emergency procurement.</span></li> <li><span>Drive efficiency through capability, quality, and process improvement, supporting competency management, recruitment, succession planning, Quality Assurance, RCM, and fault management processes to reduce rework, repeat faults, and long‑term maintenance costs.</span></li> <li><span>Support informed financial decision‑making by delivering accurate performance data, shift reports, cost insights, and analysis to identify efficiency gains and improve return on operational resources.</span></li> </ul> <p><span><strong>Stakeholder / Customer </strong></span></p><br> <ul> <li><span>Ensure effective stakeholder coordination and communication for fault management and RCM, providing timely, accurate updates and maintaining transparency.</span></li> <li><span>Minimize customer and service impact by leading aligned, cross‑functional response during incidents and ensuring delivery of agreed service KPIs.</span></li> <li><span>Build stakeholder confidence and alignment through reliable performance reporting, proactive risk escalation, and strong cross‑functional relationships.</span></li> </ul> <p><span><strong>Operational </strong></span></p><br> <ul> <li><span>Lead and supervise day‑to‑day fault management operations, providing line management for Fault Controllers and FLRTs including shift coverage, rostering, duty allocation, and rotation as Fault Controller.</span></li> <li><span>Ensure effective live fault and incident response, acting as the operational focal point, coordinating with the OCC Duty Manager and technical teams to minimize service disruption and resolve fault, live response, and RCM issues.</span></li> <li><span>Maintain continuous operational readiness and compliance, ensuring availability and effective use of diagnostic systems, MMS, tools, logistics, spares, and adherence to safety, procedures, and fault management standards.</span></li> <li><span>Monitor operational performance and KPI delivery, conducting shift‑by‑shift reviews, chairing production meetings and de‑briefs, identifying trends, implementing corrective actions, and escalating issues as required.</span></li> <li><span>Provide accurate operational reporting and data, ensuring timely completion of shift and incident reports, accurate MMS recording, and delivery of performance information to support decision‑making and service continuity.</span></li> </ul> <p><span><strong>Capability / People </strong></span></p><br> <ul> <li><span>Provide strong people leadership and line management for FC, FLRT, ECC staff, and System Monitoring Analysts, ensuring professionalism, engagement, collaboration, and a positive team culture.</span></li> <li><span>Manage workforce capability and competence by overseeing CMS cycles, unannounced assessments, training compliance, skill gap analysis, and effective development planning.</span></li> <li><span>&nbsp;Develop and sustain a high‑performing, resilient team through mentoring, coaching, succession planning, recruitment support, and knowledge sharing across operational and engineering functions.</span></li> <li><span>Lead performance management and employee relations processes, including performance reviews, feedback, disciplinary and grievance matters, ensuring fair, consistent, and policy‑compliant outcomes.</span></li> <li><span>Enable effective workforce planning and operational credibility, supporting shift coverage, workload balance, change communication, participation in technical forums, and rotational duty as Fault Controller.</span></li> </ul> <p><span><strong>DIMENSIONS&nbsp;</strong></span></p><br> <ul> <li><span>Responsible for 24/7 operational continuity of fault management, live fault response, and Remote Condition Monitoring (RCM) activities.</span></li> <li><span>Oversees real‑time decision‑making during incidents and disruptions to minimize service impact.</span></li> <li><span>Accountable for meeting critical operational KPIs related to response times, fault resolution, and network resilience.</span></li> <li><span>Operates in a high‑risk, time‑critical environment where decisions directly impact service reliability and customer experience</span></li> </ul> <p><span><strong>CHALLENGES&nbsp;</strong></span></p><br> <ul> <li><span>Managing high‑pressure, time‑critical operations by making rapid, effective decisions during live and concurrent incidents while balancing service recovery, safety, compliance, and quality requirements.</span></li> <li><span>Delivering consistent performance and KPI achievement across a 24/7 environment despite variability in incidents, workloads, shift patterns, and team experience levels.</span></li> <li><span>Sustaining workforce capability and wellbeing by maintaining competencies, training, staffing coverage, and fatigue management without compromising operational continuity.</span></li> <li><span>Leading people and change in a high‑stress environment, including managing disciplinary and performance matters, maintaining morale, overcoming resistance to change, and supporting teams during incidents and recovery.</span></li> <li><span>Balancing operational delivery with governance and improvement demands, ensuring accurate data, reporting, MMS compliance, stakeholder coordination, and measurable benefits from continuous improvement initiatives while managing a broad span of responsibilities.</span></li> </ul> <p><span><strong>Key COMPETENCIES&nbsp;</strong></span></p><br> <p><span><strong>&nbsp;&nbsp; Technical Competencies </strong></span></p><br> <ul> <li><span>Strong capability to manage, prioritize, and resolve live faults (P1–P4), including escalation, coordination, and service recovery in a time‑critical environment.</span></li> <li><span>Control Room and Real‑Time Operations Systems Knowledge</span></li> <li><span>&nbsp;In‑depth understanding of OCC/ECC operations, alarm management, and real‑time system monitoring to support effective operational decision‑making.</span></li> <li><span>Remote Condition Monitoring (RCM) and Diagnostic Analysis</span></li> <li><span>&nbsp;Proven ability to interpret RCM data and subsystem diagnostics to identify emerging failures, assess risk, and support proactive maintenance actions.</span></li> <li><span>Maintenance Management System (MMS) Proficiency</span></li> <li><span>&nbsp;Competence in using MMS for accurate fault logging, work order management, failure coding, reporting, and ensuring data quality and traceability.</span></li> <li><span>Performance Monitoring and Data‑Driven Analysis</span></li> <li><span>&nbsp;Ability to analyze fault response metrics, operational performance trends, and KPI data to support continuous improvement and informed management decisions<strong>.</strong></span></li> </ul> <p><span><strong>MINIMUM QUALIFCATIONS</strong></span></p><br> <p><span><strong>Min.</strong></span></p><br> <p><span><strong>Required</strong></span></p><br> <p><span><strong>Desirable</strong></span></p><br> <br> <p><span><strong>Education</strong></span></p><br> <p><span>E</span><span>ngineering Diploma, Bachelor's or Master’s Degree in Engineering, Computer Science, or a related discipline.</span></p><br> <p>Minimum 3 years engineering diploma or Bachelor’s degree in Science stream</p><br> <br> <p><span><strong>Experience</strong></span></p><br> <p><span>At least 2 years’ Experience as a Fault Controller, Engineering Controller or Infrastructure Access Controller</span></p><br> <p><span>5 Years experience of asset maintenance, services of Railway or similar industrial systems</span></p><br> &nbsp; <p><span>Experience of control centre environment (Fault or operations control related to Metro Railways)</span></p><br> <p><span>Experience within railway, transport, utilities, or other safety-critical regulated industries</span></p><br> <br> <ol> <li><span>Proven delivery capability in</span></li></ol> </div>

Our client, a multinational commercial vehicle company based in Jebel Ali, Dubai is looking for an Administrator.<br>Reporting To: Financial Services Brand Director<br>Job Purpose The Administrator is responsible for executing contract creation and implementation, account administration, and account closure processes for the Middle East portfolio under the supervision of the Brand Director (BD), Regional Manager (RM), and Credit Administration Manager (CAM). The role ensures a high level of customer service and actively contributes to continuous improvement initiatives within the local team and Finance International Credit Administration.<br>Key Responsibilities<br>Cooperation Cooperate actively to achieve an even workload within the team. Maintain a high level of service within the credit administration area for customers. Independently resolve issues related to credit administration. Support and assist new colleagues in developing their skills.<br>Process Management Maintain updated accounts and systems related to contract flows. Continuously review daily routines and suggest process improvements. Participate in mapping and developing Credit Administration processes together with the BD, RM, CAM, and Process Manager (PM). Act as a super user of relevant systems.<br>Contract & Delivery Administration Generate contracts and supporting documentation following credit approval for review by the central Credit Administrator (CA) and submission to customers. Create and maintain contract files, ensuring all required documentation is properly stored. Monitor and follow up on the submission of original documents signed by all relevant parties. Verify receipt of down payments and confirm that customers are not listed as overdue prior to delivery. Obtain all required documentation and confirmed actions from customers and distributors to facilitate delivery of financed objects, including comprehensive vehicle insurance and registration cards confirming mortgage/pledge arrangements. Obtain Head Office (HO) approval for deliveries and communicate approvals promptly to dealers and customers. Support and coordinate vehicle handovers to customers, ensuring Middle East participation during deliveries and, where applicable, registration, notarisation, and pledge procedures. Ensure Acceptance Certificates are duly signed following delivery and submitted promptly to HO.<br>Credit Administration Review and process incoming supplier invoices for payment and maintain communication with suppliers. Forward invoices to HO for processing. Prepare ownership transfer letters (or similar documents) upon full settlement of contracts. Support HO in maintaining updated contract records in View21, including notes and discrepancy notifications. Inform HO of changes in customer information, including address and bank details. Initiate requests for documentation from HO and review received documents. Collect, follow up on, and submit missing original documents to HO. Monitor insurance expiries and renewals.<br>General Administration Monitor daily incoming payment lists and regular overdue (OD) lists. Track office consumables and equipment and prepare purchase requests when required. Maintain up-to-date internal meeting agendas and shared information. Store cheques and original documents securely in the company safe box.<br>Reporting Prepare the monthly Pipeline Report for internal stakeholders. Provide information and inputs for portfolio and company statistics.<br>Compliance & Information Management Stay informed about developments related to credit administration, including customs authorities, Incoterms, and customer overdue situations. Maintain up-to-date knowledge of credit policies to ensure correct implementation within contracts.<br>Collections Support Conduct proactive customer reminders before payment due dates. Perform follow-up calls regarding overdue payments. Carry out soft collection activities through telephone reminders and written correspondence.<br>Experience Required1-2 years of practical experience in a similar role. Experience in:Administration Financing International contacts<br>Education Preferably a University Degree in Finance or Economics. Minimum High School Degree in Economics

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><p><b>Job Description:</b></p><p>&nbsp;</p><p>The <b>Medical Core System Transformation Lead</b> is responsible for <b>end‑to‑end delivery of the health insurer’s core medical system modernization</b>, including policy administration, claims, benefits, provider management, and clinical integrations.</p><p>&nbsp;</p><p>This role owns the <b>business-led transformation of legacy medical systems</b> into a modern, scalable, compliant, and digital-first platform that enables operational efficiency, better member and provider experience, regulatory compliance, and future AI/analytics capabilities.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>&nbsp;</p><p><b>1. Transformation Leadership</b></p><ul><li>Lead the <b>strategy, design, and execution</b> of the medical core system transformation program.</li><li>Act as the <b>single point of accountability</b> for business outcomes, timeline, and value realization.</li><li>Translate enterprise strategy into a <b>clear transformation roadmap</b> (phased migration, MVPs, decommissioning).</li></ul><p>&nbsp;</p><p><b>2. Core Medical Systems Ownership</b></p><ul><li>Own transformation across key medical domains, including:</li><li>Claims adjudication and payment</li><li>Policy &amp; benefits configuration</li><li>Provider and network management</li><li>Authorizations and utilization management</li><li>Medical pricing, rules, and payment logic</li><li>Drive modernization from <b>monolithic/legacy platforms</b> to configurable, API-driven core solutions.</li></ul><p>&nbsp;</p><p><b>3. Business &amp; Clinical Alignment</b></p><ul><li>Partner with <b>Medical, Operations, Finance, Actuarial, Compliance, and Provider Relations</b> teams.</li><li>Ensure business rules, clinical workflows, and regulatory requirements are <b>accurately digitized</b>.</li><li>Resolve trade-offs between standard product capability vs. local customization.</li></ul><p>&nbsp;</p><p><b>4. Vendor &amp; Partner Management</b></p><ul><li>Lead engagement with <b>core system vendors, system integrators, and niche solution providers</b>.</li><li>Oversee solution design, deployment quality, and contractual commitments.</li><li>Govern vendor delivery to ensure alignment with architecture, security, and compliance standards.</li></ul><p>&nbsp;</p><p><b>5. Governance &amp; Delivery Execution</b></p><ul><li>Establish strong <b>program governance</b>, including milestones, dependencies, and risks.</li><li>Manage multi-workstream delivery (technology, data, business readiness, migration, change).</li><li>Ensure transformation is delivered <b>with minimal disruption</b> to ongoing business operations.</li></ul><p>&nbsp;</p><p><b>6. Regulatory &amp; Compliance Readiness</b></p><ul><li>Ensure core systems meet <b>health insurance regulatory, payer, and data privacy requirements</b>.</li><li>Support audits, reporting, and compliance validation through system design and controls.</li></ul><p>&nbsp;</p><p><b>7. Change, Adoption &amp; Value Realization</b></p><ul><li>Drive business adoption through <b>process redesign, training, and change management</b>.</li><li>Define and track <b>value realization metrics</b> (speed, cost, accuracy, scalability).</li><li><b>Enable future capabilities such as analytics, automation, and AI-driven operations.</b></li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><p>&nbsp;</p><p><b>Essential Experience</b></p><ul><li>12+ years of experience in <b>health insurance, payer operations, or healthcare technology</b>.</li><li>Proven leadership of <b>large-scale core system transformation programs</b> in medical insurance.</li><li>Deep understanding of <b>medical claims, benefits, pricing, provider networks, and utilization management</b>.</li><li>Experience modernizing <b>legacy medical core platforms</b> to modern or SaaS-based solutions.</li></ul><p>&nbsp;</p><p><b>Technical &amp; Domain Expertise</b></p><ul><li>Strong knowledge of <b>health insurance core systems</b> (claims/PAS/medical modules).</li><li>Experience with <b>system migration, data conversion, and parallel run strategies</b>.</li><li>Understanding of <b>API-based integration, interoperability, and data architecture</b>.</li><li>Comfort working with enterprise architects, security, and data teams.</li></ul><p>&nbsp;</p><p><b>Leadership &amp; Ways of Working</b></p><ul><li>Strong stakeholder management across <b>business, clinical, technology, and vendors</b>.</li><li>Ability to lead through ambiguity and make pragmatic trade-offs.</li><li>Executive-level communication and decision facilitation skills.</li><li><b>Outcome-oriented mindset with strong delivery discipline.</b></li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>&nbsp;</p><ul><li>Core medical system migration delivered <b>on time and within agreed scope</b>.</li><li>Reduction in claims processing time, errors, and manual interventions.</li><li>Improved configurability of medical benefits and pricing.</li><li>Measurable improvement in member and provider experience.</li><li><b>Safe decommissioning of legacy platforms and technical debt reduction</b></li></ul><p><br></p></div>