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<p><strong>Overview Of The Role:</strong><br></p><br><ul><li><p>The Customer Care Executive is tasked with managing client relationships, understanding and identifying customer needs, and delivering appropriate solutions. As the main point of contact for clients, the role requires excellent communication skills to facilitate interactions, efficiently resolve issues, and ensure consistent and high-quality service delivery. The role also involves optimizing customer satisfaction and improving overall customer experiences while adhering to operational guidelines and performance indicators. Success in this role is measured by the ability to enhance customer satisfaction scores, reduce complaint resolution times, and ensure compliance with service standards.</p></li></ul><br><p><br><strong>What You Will Do:</strong></p><br><br><ul><li><p>Ensure SLA compliance across all customer touchpoints (calls, email, complaints) and maintain key performance metrics.</p></li><li><p>Manage and resolve customer complaints efficiently within defined timelines to maintain service quality.</p></li><li><p>Improve customer satisfaction and overall experience as measured by CSAT and NPS scores.</p></li><li><p>Drive first contact resolution to reduce repeat customer contacts thus enhancing service efficiency.</p></li><li><p>Maintain high-quality standards in all customer interactions to ensure consistent customer service delivery.</p></li><li><p>Monitor and enhance team productivity and operational efficiency through KPI analysis.</p></li><li><p>Ensure accuracy and completeness of CRM/case data to maintain reliable records.</p></li><li><p>Ensure compliance with SOPs, policies, and regulatory requirements to minimize operational risks.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Excellent interpersonal, facilitation, and presentation skills.</p></li><li><p>Proactive problem-solving and conflict resolution capabilities.</p></li><li><p>Ability to set priorities and manage multiple client accounts.</p></li><li><p>Understanding of customer care processes and effective complaint handling.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Bachelor's degree in Business, Operations, or a related field.</p></li><li><p>1-2 years of experience in customer care or contact centers, preferably within financial services in the UAE or GCC.</p></li><li><p>Proficiency in customer care processes and complaint handling methodologies.</p></li><li><p>Ability to manage organized tracking systems and prioritize multiple client accounts effectively.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><p>&nbsp;</p><ul><li>The Customer Care Executive is tasked with managing client relationships, understanding and identifying customer needs, and delivering appropriate solutions. As the main point of contact for clients, the role requires excellent communication skills to facilitate interactions, efficiently resolve issues, and ensure consistent and high-quality service delivery. The role also involves optimizing customer satisfaction and improving overall customer experiences while adhering to operational guidelines and performance indicators. Success in this role is measured by the ability to enhance customer satisfaction scores, reduce complaint resolution times, and ensure compliance with service standards.</li></ul><p>&nbsp;</p><p><br></p><p><b>What You Will Do:</b></p><p>&nbsp;</p><p>&nbsp;</p><ul><li>Ensure SLA compliance across all customer touchpoints (calls, email, complaints) and maintain key performance metrics.</li><li>Manage and resolve customer complaints efficiently within defined timelines to maintain service quality.</li><li>Improve customer satisfaction and overall experience as measured by CSAT and NPS scores.</li><li>Drive first contact resolution to reduce repeat customer contacts thus enhancing service efficiency.</li><li>Maintain high-quality standards in all customer interactions to ensure consistent customer service delivery.</li><li>Monitor and enhance team productivity and operational efficiency through KPI analysis.</li><li>Ensure accuracy and completeness of CRM/case data to maintain reliable records.</li><li>Ensure compliance with SOPs, policies, and regulatory requirements to minimize operational risks.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent interpersonal, facilitation, and presentation skills.</li><li>Proactive problem-solving and conflict resolution capabilities.</li><li>Ability to set priorities and manage multiple client accounts.</li><li>Understanding of customer care processes and effective complaint handling.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Bachelor's degree in Business, Operations, or a related field.</li><li>1-2 years of experience in customer care or contact centers, preferably within financial services in the UAE or GCC.</li><li>Proficiency in customer care processes and complaint handling methodologies.</li><li>Ability to manage organized tracking systems and prioritize multiple client accounts effectively.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Sales Engineer is responsible for promoting, marketing, and selling Volvo construction equipment products within the designated territory of Dubai and the North Emirates. The role requires managing the complete sales process, ensuring customer satisfaction, and achieving budgeted targets. The Sales Engineer must build strong client relationships, secure new business, and stay informed about industry developments. Success in this role is defined by the ability to meet sales targets, engage customers effectively, and expand the client base.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Sales Management</p><p><br></p><ul><li>Contribute to the achievement of revenue, unit sales, and customer engagement through effective sales process management.</li><li>Seek out and target new customers and sales opportunities, initiating action plans to secure new business.</li><li>Manage customer requirements for on-time delivery, considering lead-times and product specification changes.</li><li>Provide timely quotations to clients and ensure order delivery with minimal receivable levels.</li></ul><p><br></p><p>Relationship Building</p><p><br></p><ul><li>Develop and maintain strong working relationships with key contacts to drive repeat and improved business levels.</li><li>Cultivate new clients to the Famco client database while retaining current client base and growing existing relationships.</li></ul><p><br></p><p>Industry Knowledge and Compliance</p><p><br></p><ul><li>Remain abreast of the latest regulations, industry standards, and good working practices.</li><li>Ensure compliance with Famco systems and show a knowledgeable understanding with reports and clients alike.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Sales process management with a focus on achieving revenue and growth targets.</li><li>Strong client relationship management and networking capabilities.</li><li>In-depth knowledge of power products and construction equipment industry standards.</li><li>Proactive and self-motivated approach to achieving sales goals.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Diploma or degree in Mechanical/Electrical Engineering.</li><li>Minimum 5 years of experience in a similar sales role within the UAE.</li><li>Experience with distributor and dealer sales, with a focus on customer engagement and territory management.</li><li>Proficiency in English is essential, with strong communication and interpersonal skills.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Dubai | Full-Time</p><p>Industry: Logistics &amp; Relocation | Household Goods &amp; Corporate Relocation</p><p>Work Timings: 8:00 AM – 5:30 PM, five days a week</p><p><br></p><p><b>About the Client</b></p><p> Our client is an established Dubai-based logistics and relocation company with a network of overseas agents. They manage household goods and corporate relocation moves from the UAE to destinations worldwide. Their operations team is the reason moves run on time, on budget, and without surprises.</p><p><br></p><p><b>About the Role</b></p><p>As Operations Executive, you will run household goods and corporate relocation jobs from confirmed booking through packing, transport, customs clearance, and final delivery. You will coordinate crews, vehicles, and vendors, keep every job's documentation airtight, and keep clients informed at every stage, reporting directly to the General Manager. The role suits an operations coordinator who takes pride in a move that runs exactly to plan and wants ownership of the whole job.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Plan and schedule crews, vehicles, and vendors for household goods and corporate relocation jobs, managing vendor performance and logistics coordination end to end</li><li>Supervise packing and delivery operations to company standards</li><li>Coordinate with overseas and local agents on job requirements, timelines, and handovers</li><li>Prepare and control job paperwork, including move documentation, customs clearance documents, and inventories</li><li>Prepare quotations from surveyor briefs and client enquiries</li><li>Track job costs against quotations and flag variances early</li><li>Give clients timely, accurate updates throughout each move</li><li>Maintain the operations tracker and CRM with current, reliable data</li><li>Handle claims from intake through to resolution</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>3 to 5 years in household goods or corporate relocation operations</li><li>Graduate (bachelor's degree)</li><li>Fluent English</li><li>Working knowledge of move documentation, customs procedures, and inventory</li><li>Comfortable with Microsoft Office and a CRM system</li><li>Experience in the UAE or wider GCC market</li><li>Fluency in any language besides English</li></ul><p><br></p><p><br></p><p><br></p></div>

<ul><li>Deliver projects requiring the creation of large project teams with multiple elements on a cross discipline and/or multi supplier basis.</li><li>Apply expert understanding of project management concepts, procedures and applications.</li><li>Ensure reuse and best practice across projects.</li><li>Plan, manage, and deliver larger and more complex long-term projects delivering strategic benefits to client and/or stakeholders.</li><li>Evaluate situations using multiple sources of information.</li><li>Plan and resource solutions, including bespoke adaptations.</li><li>Manage projects involving significant risk to business and/or external clients.</li><li>Use and adapt recognized project management methods and processes depending on risk and governance needs.</li><li>Deliver projects to contracted service levels and within financial targets while maintaining customer satisfaction.</li><li>Be recognized as key supplier in delivery of client critical or internal medium/long term business benefit.</li><li>Apply relationship management skills and build client and stakeholder relationships at executive levels.</li><li>Coach, mentor and line manage Junior Project Managers.</li><li>Channel resources effectively and develop best delivery practice.</li><li>Identify change impact on organization, manage stakeholders, risk and engagement to deliver successful project outcomes.</li><li>Seek innovative ways to expand project business scope and manage cost base.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certifications: CAPM, PMP, PRINCE2 Foundation or Practitioner, CSM or PMI Agile.</li><li>Knowledge of project control tools.</li><li>Experience with Risk Management and Microsoft Project.</li><li>Familiarity with Schedule Management, Visio, Project Planning tools, Risk Management tools, Mindjet Manager or similar.</li><li>Industry knowledge of Data Center Infrastructure, BCP and DRP, OS, DB, Cloud transformation projects, Transition projects.</li><li>Soft skills ensuring dignity of staff/customers, harmonious working relationships, accountability for equality practice.</li><li>Active participation in learning programs related to equality issues.</li><li>Compliance with Data Protection Act and related legislation.</li><li>Support of Quality Standards and adherence to policy and statutory requirements.</li><li>Commitment to training, development appraisal and development.</li></ul>

<p><strong>Overview of the role</strong></p><p>We are looking to recruit an experienced <strong>Service Technician</strong> to join our Toyota Team in <strong>Khorfakkan</strong>. You will carry out pre-delivery inspection, basic services and minor repairs.&nbsp; These jobs comprise major chunk of the service business and customers, thereby influencing market reputation.&nbsp; You will ensure that work executed is safe, clean, efficient and as per recommend procedures.</p><br><p><strong>What you will do</strong></p><ul><li><p>Exhibit activeness in carrying out the prescribed jobs in order to complete them on time.</p></li><li><p>Ensure basic safety procedures are quickly learned and followed for own and other's wellbeing.</p></li><li><p>Exhibit enthusiasm and interest in various classroom and on the job-training course for achieving professional competence.</p></li><li><p>Ensure cleanliness of workplace, tools and equipment.</p></li><li><p>Ensure strict adherence to Company rules, regulations and procedures; ask when in doubt.</p></li><li><p>Ensure that all vehicle repair or service are of highest quality.</p></li></ul><br><p><strong>Required skills to be successful</strong></p><ul><li><p>At least 2 years’ experience as a General Repair / Diagnostic Technician coming from automotive dealerships</p></li><li><p>Experience with express & periodic maintenance, pre-delivery Inspection, AC Re-gas, alternator tests, battery tests, tyers & wheel balancing and alignment</p></li><li><p>Able to read, understand and write English well enough to follow mandated trainings and standard instructions.</p></li><li><p>Conversant in English</p></li></ul><br><p><strong>About the team</strong></p><p>The role will report to the Workshop Manager, and you will be working in a busy workshop environment wherein you will be dealing directly with Service Advisor, Controller, Foreman & co-Technicians in a daily basis.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma Technical certification, ITI (Industrial Training Institute NCVT Certificate) or ITC</p></li><li><p>2 to 3 years’ experience as a General Technician</p></li><li><p>Added value in having valid UAE driving license</p></li><li><p>Must read, interpret and transcribe data in order to maintain accurate records in job orders</p></li><li><p>Must be conversant in English</p></li></ul>

<strong>Job Title<br><br></strong><strong>Sales Executive<br><br></strong><strong>Job Scope<br><br></strong>The Sales Executive is accountable for generating sales through maintaining strong relationships with customers and developing new opportunities and partnerships. S/He achieves predefined sales targets, negotiates prices and manages quality and consistency of product and service delivery.<br><br><strong>Main Duties And Responsibilities<br><br></strong><ul><li>Build and sustain strong relationships with existing customers through regular visits, business reviews, and ongoing engagement initiatives. </li><li>Identify and evaluate potential clients, proactively develop new partnerships, and drive sales growth and new business opportunities. </li><li>Conduct customer visits to assess product and service needs, review orders, and follow up on deliveries and outstanding issues. </li><li>Negotiate and finalize pricing and payment terms within approved limits, and report on actions taken and deals closed. </li><li>Keep customers informed of product and service updates, new launches, and any modifications. </li><li>Maintain accurate and up-to-date customer accounts and CRM records on a regular basis. </li><li>Coordinate with the Direct Manager to approve payment facilities and set appropriate credit limits based on payment behavior and order history. </li><li>Handle customer complaints professionally, take appropriate corrective action, and report outcomes to relevant stakeholders. </li><li>Perform regular market visits, prepare competitor analysis reports, and provide recommendations to increase sales and strengthen market positioning. </li><li>Collaborate with relevant departments on the launch of new products and services and stay informed of all updates and changes. </li><li>Ensure smooth cross-functional coordination with Marketing, Finance, and Supply Chain to support campaigns, track sales performance, and ensure timely delivery. <br><br><br></li></ul><strong>Position Requirements<br><br></strong><strong>Education<br><br></strong>Bachelor’s degree in Business Administration, Sales and Marketing or any other related field<br><br><strong>Experience<br><br></strong><ul><li>0-3 years of professional experience </li><li>Freshers are welcome to apply </li><li>Candidates with prior experience in the software industry or Apple ecosystem will be preferred </li><li>Confident with a strong, professional personality<br><br><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>We are looking to recruit an experienced <b>Service Technician</b> to join our Toyota Team in <b>Khorfakkan</b>. You will carry out pre-delivery inspection, basic services and minor repairs.&nbsp;These jobs comprise major chunk of the service business and customers, thereby influencing market reputation.&nbsp;You will ensure that work executed is safe, clean, efficient and as per recommend procedures.</p><p>&nbsp;</p><p><b>What you will do</b></p><ul><li>Exhibit activeness in carrying out the prescribed jobs in order to complete them on time.</li><li>Ensure basic safety procedures are quickly learned and followed for own and other's wellbeing.</li><li>Exhibit enthusiasm and interest in various classroom and on the job-training course for achieving professional competence.</li><li>Ensure cleanliness of workplace, tools and equipment.</li><li>Ensure strict adherence to Company rules, regulations and procedures; ask when in doubt.</li><li>Ensure that all vehicle repair or service are of highest quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful</b></p><ul><li>At least 2 years’ experience as a General Repair / Diagnostic Technician coming from automotive dealerships</li><li>Experience with express &amp; periodic maintenance, pre-delivery Inspection, AC Re-gas, alternator tests, battery tests, tyers &amp; wheel balancing and alignment</li><li>Able to read, understand and write English well enough to follow mandated trainings and standard instructions.</li><li>Conversant in English</li></ul><p>&nbsp;</p><p><b>About the team</b></p><p>The role will report to the Workshop Manager, and you will be working in a busy workshop environment wherein you will be dealing directly with Service Advisor, Controller, Foreman &amp; co-Technicians in a daily basis.</p><p>&nbsp;</p><p><b>What equips you for the role</b></p><ul><li>Diploma Technical certification, ITI (Industrial Training Institute NCVT Certificate) or ITC</li><li>2 to 3 years’ experience as a General Technician</li><li>Added value in having valid UAE driving license</li><li>Must read, interpret and transcribe data in order to maintain accurate records in job orders</li><li>Must be conversant in English</li></ul><p><br></p></div>

<p>This is a senior role at the heart of a major enterprise ERP transformation, establishing a consolidated architecture designed to support the Group for the next 15-20 years. You will provide programme leadership, integration and governance across multiple businesses, ensuring Finance, IT, business leaders, advisors and system integrators remain aligned throughout delivery. Client Details Our client is a well-established, diversified group with significant operations across automotive, real estate, lifestyle and investment businesses. With an ambitious transformation agenda, the organisation is investing in technology and operating capabilities that will support its long-term growth. Description * Drive enterprise-wide coordination across Automotive, Real Estate, Lifestyle & Adventures and Holdings, connecting multiple transformation workstreams. * Act as the central integration point between Finance, IT, business leadership, external advisors and system integration partners. * Own programme governance, maintaining clear oversight of milestones, dependencies, risks, budgets and critical deliverables. * Enable executive decision-making through high-quality reporting, insights, escalation papers and materials for Steering and Board Committees. * Create accountability across the programme, identifying risks early, resolving cross-functional dependencies and maintaining delivery momentum. Job Offer * The opportunity to play a pivotal role in a strategically significant, long-term ERP transformation. * High visibility and exposure to senior executives, Steering Committees and Board-level stakeholders. * A competitive package and the opportunity to make a lasting impact across a diverse organisation.</p><p>* 12+ years of relevant experience, with a strong track record leading complex, enterprise-wide transformation programmes and full-cycle ERP implementations. * Demonstrable experience coordinating multiple business units, Finance, IT and external system integrators within large-scale programmes. * Strong programme governance expertise spanning risk, dependencies, budgets, milestones, executive reporting and vendor management. * Bachelor's degree in Business, Finance, Information Systems, Engineering or a related discipline; a Master's degree is advantageous. * PMP, PRINCE2, MSP or equivalent certification is preferred, alongside excellent English communication skills; Arabic would be an advantage</p>

<ul><li><p>Develop and implement procurement strategies aligned with company goals.</p></li><li><p>Identify, evaluate, and select suppliers based on quality, cost, reliability, and delivery.</p></li><li><p>Managing inventories and maintaining accurate purchase and pricing records.</p></li><li><p>Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.</p></li><li><p>Maintaining good supplier relations and negotiating contracts.</p></li><li><p>New Vendor development for critical materials</p></li><li><p>Monitor procurement budgets and spending.</p></li><li><p>Identify cost-saving opportunities and improve purchasing.</p></li><li><p>Conduct supplier audits and performance reviews.</p></li><li><p>Ensure supplier compliance with company standards and contracts.</p></li><li><p>Review and approve purchase orders and procurement documentation.</p></li><li><p>Handling and managing all vendor payments in co-ordination with user department and accounts</p></li><li><p>Reduce Cash purchases.</p></li><li><p>Prepare procurement reports and spend analysis</p></li><li><p>Manage and create material master data in SAP</p></li><li><p>COUPA Implementation as per the organization procurement policy.</p></li></ul><br><p><strong>Operating Environment:</strong></p><br><ul><li><p>The job holder is responsible for shaping the future direction of the procurement function.</p></li><li><p>The job holder is expected to spend time beyond the normal working hours since the job deals with multiple internal and external stakeholders.</p></li></ul><br><p><strong>Decision Making:</strong></p><br><ul><li><p>The jobholder is expected to implement plans, contribute to the development of departmental level strategies, and lead their implementation.</p></li><li><p>The jobholder is responsible for directing the procurement department and leading the development of performance indicators and standards for the division in line with company objectives.</p></li><li><p>Key decisions having significant impact on the company are referred to the CEO – Ducast for approval before implementation.</p></li><li><p>The jobholder exercises financial authority as per the level established in the financial authority matrix within Ducast.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification </strong> Minimum: Master’s degree or equivalent with specialization in procurement fields Preferred: MBA in procurement Management <strong>Experience</strong> Minimum: 10 years’ procurement management experience in manufacturing organizations. Preferred: Experience in metal/alloy casting industry</p><br><p><strong>Competencies:</strong></p><br><ul><li><p>Team Handling</p></li><li><p>Problem Solving</p></li></ul><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>This is a senior role at the heart of a major enterprise ERP transformation, establishing a consolidated architecture designed to support the Group for the next 15-20 years.<br><br>You will provide programme leadership, integration and governance across multiple businesses, ensuring Finance, IT, business leaders, advisors and system integrators remain aligned throughout delivery.<br><br>Client Details<br><br>Our client is a well-established, diversified group with significant operations across automotive, real estate, lifestyle and investment businesses. With an ambitious transformation agenda, the organisation is investing in technology and operating capabilities that will support its long-term growth.<br><br>Description<br>Drive enterprise-wide coordination across Automotive, Real Estate, Lifestyle &amp; Adventures and Holdings, connecting multiple transformation workstreams.Act as the central integration point between Finance, IT, business leadership, external advisors and system integration partners.Own programme governance, maintaining clear oversight of milestones, dependencies, risks, budgets and critical deliverables.Enable executive decision-making through high-quality reporting, insights, escalation papers and materials for Steering and Board Committees.Create accountability across the programme, identifying risks early, resolving cross-functional dependencies and maintaining delivery momentum.<br><br><br>Profile<br>12+ years of relevant experience, with a strong track record leading complex, enterprise-wide transformation programmes and full-cycle ERP implementations.Demonstrable experience coordinating multiple business units, Finance, IT and external system integrators within large-scale programmes.Strong programme governance expertise spanning risk, dependencies, budgets, milestones, executive reporting and vendor management.Bachelor's degree in Business, Finance, Information Systems, Engineering or a related discipline; a Master's degree is advantageous.PMP, PRINCE2, MSP or equivalent certification is preferred, alongside excellent English communication skills; Arabic would be an advantage<br><br><br>Job Offer<br>The opportunity to play a pivotal role in a strategically significant, long-term ERP transformation.High visibility and exposure to senior executives, Steering Committees and Board-level stakeholders.A competitive package and the opportunity to make a lasting impact across a diverse organisation.<br><br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">SAP<br> </div>

<p><strong>BettingJobs</strong> is partnering with an ambitious iGaming operator to appoint a <strong>Head of Marketing Operations</strong> based in <strong>Dubai</strong>. This is a senior leadership role at the centre of a multi-brand marketing organisation. You will be the Marketing Director's operational right-hand and make sure the strategy actually gets delivered, at pace, across every channel.</p><p><br></p><p>The Marketing Director sets the direction, and you make it happen. You'll turn priorities into clear projects with owners and deadlines, and keep specialist teams accountable. You'll also remove the blockers that slow delivery. This isn't an acquisition role. It's a department-wide management and operations position with visibility across Affiliates, CRM, Social, Performance, SEO, Creators and Analytics. It would suit a commercially sharp marketing leader who enjoys running the machine as much as shaping it. There's scope to build out a team of Growth Managers over time.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate execution across all marketing channels and specialist teams</li><li>Translate marketing priorities into structured projects, owners and deadlines</li><li>Drive follow-up and accountability so delivery doesn't depend on the Director</li><li>Lead major campaigns, new brand launches and cross-functional projects</li><li>Identify and resolve bottlenecks, and improve internal processes and communication</li><li>Support planning, budgeting and resource allocation across brands and functions</li><li>Build and manage a team of Growth Managers and marketing resources as the function grows</li></ul><p><br></p><p><strong>Requirements:</strong></p><ul><li>Senior marketing management, marketing operations or similar leadership experience within an established marketing organisation</li><li>Strong iGaming background preferred; crypto, fintech, gaming or other fast-moving digital experience also considered</li><li>Offshore iGaming experience is a major advantage; large licensed operator experience is also highly relevant</li><li>Australian market exposure beneficial</li><li>Strong people and project management skills</li><li>Commercially minded, and able to lead multiple specialist functions without being the expert in each</li><li>Willing to relocate to Dubai (office-based)</li></ul><p><br></p>

<p><strong>Accountabilities</strong></p><p><u>Policies & Procedures:</u></p><ul><li><p>Adhere to all Zahrawi Policies & Procedures as applicable.</p></li></ul><p><u>Transportation:</u></p><ul><li><p>Receive the products from the ports and deliver it to the Warehouse</p></li><li><p>Collect documents and products from the warehouse.</p></li><li><p>Deliver the products to the various customers around the UAE as per the Sr. Driver & Fleet Coordinator’s instructions.</p></li><li><p>Collect any faulty products from the customers and deliver it back to Warehouse for Servicing.</p></li></ul><p><u>Warehouse Coordination:</u></p><ul><li><p>Load the medical equipment into the vehicle in a proper manner.</p></li><li><p>Submit a daily work report to the Warehouse Operations, RA & QA Manager.</p></li><li><p>Attend to any urgent calls from the Warehouse and divert the delivery accordingly.</p></li><li><p>Comply with all Warehouse instructions, rules, and regulations.</p></li></ul><p><u>Quality Check:</u></p><ul><li><p>Properly check and inspect the items’ quality and quantity against the invoice and delivery note to ensure accuracy.</p></li><li><p>Inform the Sr. Driver & Fleet Coordinator of any discrepancies.</p></li><li><p>Collect and return all documents with the customer’s signature and company stamp to the Warehouse.</p></li></ul><p><u>Safety and Traffic Rules:</u></p><ul><li><p>Driving safely and obeying the UAE Traffic rules and regulation.</p></li><li><p>Utilizing online maps to identify the fastest routes.</p></li><li><p>Maintaining an organized travel schedule and ensuring there is ample time to reach your destination.</p></li></ul><p><u>Vehicle Maintenance:</u></p><ul><li><p>Check and maintain the vehicle petrol on a regular basis.</p></li><li><p>Monitor the vehicle maintenance, coolant, engine oil, etc and repair when needed.</p></li><li><p>Maintain cleanliness of the vehicle as per the Company Vehicle Policy.</p></li><li><p>Maintain the vehicles logbook on a daily basis and cross check it with the GPS driver log.</p></li><li><p>Ensure timely renewal of company vehicle and personal driving license.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li><p><strong>Education:</strong>&nbsp;High School Degree</p></li><li><p><strong>Additional details:</strong>&nbsp;</p><ul><li><p>Candidate should be willing to move to Company Visa</p></li><li><p>Candidate should be based in the UAE</p></li><li><p>Previous experience handling and transporting orthopedic products is preferred</p></li><li><p>Preferably based in Abu Dhabi</p></li></ul></li><li><p><strong>Experience:</strong>&nbsp;3 - 4 years of experience</p></li><li><p><strong>Job Specific Skills:</strong>&nbsp;Driver, <strong>Manual Driving License</strong>, Transportation</p></li></ul>

<p>You'll be the first point of contact for our customers and a key support to our sales team, handling inquiries, orders and complaints across every channel and turning conversations into sales for our Christmas Season.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Respond to customer inquiries by email, phone, WhatsApp, Instagram/Facebook DMs and website live chat, within set response times (live chat within 5 minutes, emails within 1 to 2 hours)</p></li><li><p>Give accurate information on products, pricing, stock, order status, delivery and returns Place orders manually on Shopify, send Stripe payment links and explain pay-later options (Tabby, Tamara)</p></li><li><p>Log and track complaints using our reference system, tag orders in Shopify, and escalate to sales, e-commerce, operations, warehouse or finance when needed</p></li><li><p>Process refunds, replacements, store credits and coupons in line with company policy, coordinating with accounts and the warehouse</p></li><li><p>Recommend related products and upsell to increase order value</p></li><li><p>Reply to customer reviews on Trustpilot, Google and our website</p></li><li><p>Prepare a regular customer feedback report showing trends, root causes and improvement actions</p></li><li><p>Support sales with B2B inquiries and client registration in Zoho</p></li><li><p>Support B2C festive campaigns, including order coordination, delivery and installation follow-up</p></li><li><p>Keep all customer data confidential<br><br><u>Requirements</u> 2 to 4 years in customer service or sales support, ideally in UAE retail, e-commerce, home decor or luxury</p></li><li><p>Excellent spoken and written English; Arabic is a plus</p></li><li><p>Hands-on with Shopify or a similar platform, WhatsApp Business and MS Excel</p></li><li><p>Stripe, Zoho or Sleekflow experience is an advantage</p></li><li><p>Calm and empathetic with complaints, focused on solutions</p></li><li><p>Confident at upselling and closing sales</p></li><li><p>Organised, detail-oriented and consistent with follow-ups</p></li><li><p>Knowledge of UAE consumer protection rules is an advantage</p></li><li><p>Able to work Monday to Saturday, with extended hours & Flexible days in the festive season (October to December 3 months Contract )</p></li><li><p>Immediate Joiners Only</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Project description Senior business analyst owning requirements for the Client's digital products: stakeholder discovery, process mapping, BRD/FRD and functional specifications, gap analysis and UAT coordination. Accountable for completeness, traceability and change control of requirements. Key tasks: • • Plan and run stakeholder interviews and workshops; synthesise outcomes into prioritised requirements. • Map as-is and to-be business processes (BPMN) and identify improvement opportunities. • Author BRDs, FRDs, functional specifications, user stories and acceptance criteria. • Perform gap analysis between business needs, existing systems and proposed solutions. • Prepare UAT scripts and data, coordinate testing with the business and triage defects. • Maintain the requirements traceability matrix from requirement to delivered feature and test. Responsibilities Completeness and accuracy of documented requirements. Traceability from requirement to delivered feature and test evidence. UAT coordination and defect triage with the business. Requirement change control and impact assessment. Skills Must have Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience. 7+ years as a business analyst on enterprise software delivery, of which 3+ leading requirements for a product or programme end to end (discovery to UAT). Requirements elicitation and documentation (BRD/FRD, user stories, acceptance criteria), BPMN process modelling. Backlog tooling (Azure DevOps / Jira), Confluence, Visio / Miro / Figma for wireframes. Data literacy: SQL for data validation, understanding of APIs and integration flows. UAT planning, test-case design and defect management. Agile / Scrum delivery; facilitation and stakeholder management up to director level. Nice to have CBAP / CCBA, PSPO or equivalent certification. Experience with investment, treasury or corporate-services processes in a holding company. Product ownership experience. Experience in financial services, sovereign wealth / investment holding or other regulated enterprise environments. Experience working with distributed teams (onsite UAE with nearshore India / offshore Poland squads). Other Languages English: C1 Advanced Seniority Senior</p><br> </div>

<ul><li>Safely operate and maneuver heavy trucks, ensuring compliance with all traffic regulations and safety protocols.</li><li>Conduct pre-trip and post-trip inspections, identifying any mechanical issues and ensuring the vehicle is roadworthy.</li><li>Transport goods and materials efficiently, adhering to delivery schedules and maintaining accurate logs of mileage and fuel consumption.</li><li>Load and unload cargo as necessary, using proper techniques to prevent damage and injury.</li><li>Communicate effectively with dispatchers, clients, and other drivers to coordinate deliveries and resolve issues.</li><li>Manage paperwork related to shipments, including bills of lading, delivery receipts, and other necessary documentation.</li><li>Maintain cleanliness and organization of the truck interior and exterior to promote a professional image.</li><li>Adhere to company policies and procedures, as well as local, state, and federal regulations governing transportation.</li><li>Monitor weather and road conditions, adjusting routes and driving practices accordingly to ensure safety.</li><li>Attend training sessions and maintain certifications as required to stay updated with industry standards and practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; additional training in heavy truck operation is a plus.</li><li>Valid commercial driver's license (CDL) with a clean driving record and endorsements as required.</li><li>Minimum of 2 years of experience driving heavy trucks, preferably in a similar industry.</li><li>Knowledge of vehicle maintenance and basic repair skills to address minor issues on the road.</li><li>Fluent in English; proficiency in additional languages is an advantage for client interactions.</li><li>Strong physical stamina and the ability to lift heavy loads and perform manual tasks.</li><li>Excellent time management skills to ensure timely deliveries and efficient route planning.</li><li>Ability to work independently and make decisions under pressure, especially in adverse conditions.</li><li>Strong communication skills for effective collaboration with team members and clients.</li><li>Demonstrated commitment to safety and a proactive approach to preventing accidents.</li></ul>

<ul><li>Develop and execute business development and sales strategies for the Middle East market.</li><li>Identify, qualify, and engage potential clients for software and IT solutions.</li><li>Generate new business opportunities through market research, networking, referrals, and client outreach.</li><li>Sell solutions including Contact Center Solutions, ERP, and enterprise IT services.</li><li>Build and maintain strong relationships with key decision-makers, C-level executives, and business stakeholders.</li><li>Manage the complete sales cycle from lead generation and requirement understanding to proposal, negotiation, and closure.</li><li>Prepare proposals, presentations, commercial offers, and responses to RFPs.</li><li>Conduct client meetings, presentations, solution discussions, and negotiations.</li><li>Understand customer business requirements and coordinate with pre-sales, technical, and delivery teams to propose suitable solutions.</li><li>Monitor market trends, customer requirements, and competitor activities to identify new opportunities.</li><li>Develop and maintain a strong sales pipeline and provide regular sales forecasts and reports.</li><li>Achieve assigned sales targets and business development objectives.</li><li>Support account growth by identifying cross-selling and up-selling opportunities.</li><li>Represent the company at relevant industry events, meetings, and business networking activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of experience in IT Sales or Business Development.</li><li>Strong experience in selling software solutions to B2B clients.</li><li>Proven experience working with clients in the Middle East market.</li><li>Experience selling Contact Center Solutions, ERP, CRM, or enterprise IT solutions is preferred.</li><li>Knowledge of ERP platforms such as Odoo, SAP, Oracle, or Microsoft Dynamics is an advantage.</li><li>Strong understanding of cloud-based technologies, enterprise software, and digital transformation.</li><li>Established business network and client relationships in the Middle East is an advantage.</li><li>Strong lead generation, prospecting, negotiation, presentation, and closing skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to independently manage the sales process and work towards revenue targets.</li><li>Strong business acumen and analytical skills.</li><li>Ability to work effectively with pre-sales, technical, and delivery teams.</li><li>Willingness to travel within the Middle East when required.</li></ul>

<p>We are looking for a Bilingual (Arabic/English) Client Relationship Manager to join our growing team in Dubai. This role focuses on building strong client relationships, supporting sales growth, and coordinating delivery of innovative technology-driven projects across the GCC region. نرحب بالمتقدمين الناطقين باللغة العربية (Arabic-speaking candidates are strongly encouraged to apply) This is an exciting opportunity to work with cutting-edge interactive technologies including immersive experiences, AR/VR solutions, and digital installations.</p><br><p><strong>Client Relationship Management</strong></p><ul><li><p>Build and maintain strong relationships with new and existing clients</p></li><li><p>Understand client requirements and provide suitable solutions</p></li><li><p>Act as the main point of contact for client communication and follow-ups</p></li></ul><p><strong>Business Development Support</strong></p><ul><li><p>Support lead generation through calls, emails, networking, and events</p></li><li><p>Assist in preparing proposals, quotations, and client presentations</p></li><li><p>Follow up on leads and help convert opportunities into projects</p></li></ul><p><strong>Presentations & Client Engagement</strong></p><ul><li><p>Conduct presentations and product demonstrations (Arabic & English preferred)</p></li><li><p>Clearly explain solutions and concepts to clients in a simple and engaging way</p></li></ul><p><strong>Project Coordination</strong></p><ul><li><p>Coordinate between clients and internal teams for smooth project delivery</p></li><li><p>Ensure proper handover from sales to execution teams</p></li><li><p>Monitor project progress and client satisfaction</p></li></ul><p><strong>CRM & Reporting</strong></p><ul><li><p>Maintain accurate records in CRM systems</p></li><li><p>Track client interactions and report sales and engagement activities</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Language & Communication</strong></p><ul><li><p>Fluent in English (required)</p></li><li><p><strong>Arabic speaking is highly preferred and a strong advantage</strong></p></li><li><p>Strong communication, interpersonal, and presentation skills</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Experience in <strong>client relationship management, account management, or B2B sales</strong></p></li><li><p>UAE or GCC market experience is an advantage</p></li><li><p>Experience in events, technology, or digital solutions is a plus</p></li></ul><p><strong>Technical & Industry Interest</strong></p><ul><li><p>Interest in interactive technologies such as AR/VR, immersive experiences, or digital solutions</p></li><li><p>Ability to quickly learn technical concepts and explain them to clients</p></li></ul><p><strong>Personal Attributes</strong></p><ul><li><p>Strong relationship-building and negotiation skills</p></li><li><p>Team-oriented with excellent coordination abilities</p></li><li><p>Professional, proactive, and results-driven mindset</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ROLE SUMMARY</strong></p><br><br><p>The project engineer will be expected to assist in the technical aspects of a portfolio of projects across the Development Business Unit and provide assistance to the Senior/Project Managers reporting the progress of projects. The ideal candidate is to have strong technical awareness and have a background as an engineering Graduate with basic experience in preparing progress for projects during design and construction stages.</p><br><br><p><strong>ROLE PROFILE</strong></p><br><br><ul><li>Support the Delivery Team in preparing project status updates.</li><li>Schedule, coordinate, and monitor assigned tasks.</li><li>Interact daily with consultants and contractors to ensure project requirements are met and timelines are adhered to.</li><li>Prepare overall progress reports for the project.</li><li>Collaborate effectively with the Senior Project Manager and project participants to provide technical support.</li><li>Review engineering deliverables and initiate corrective actions as needed.</li><li>Assist in developing strategies for successful project delivery, focusing on design, construction, and maintenance.</li><li>Monitor project aspects including time, quality, safety, and sustainability, while minimizing delays.</li></ul><p><strong>REQUIREMENTS</strong></p><br><br><ul><li>Qualifications: Bachelor's degree in architecture.</li><li>Experience: 2-4 years of relevant experience.</li><li>Project Skills: Technical Input, Progress Monitoring, Design Coordination.</li><li>Competencies: Effective Communication, Time Management, Leadership, Commercial Awareness, Ethical Decision-Making, Customer Focus, Results-Driven Mindset, Adaptability.</li><li>Knowledge: Financial Acumen, Computer Proficiency, Local Regulations, Industry Best Practices.</li></ul><p><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p>We are seeking an experienced Chief Executive Officer (CEO) to lead a well-established fit-out and interiors business in the UAE, with a strong focus on high-end residential, luxury villas, private residences, hospitality, and premium commercial projects. The CEO will be responsible for driving the company’s overall strategy, commercial growth, operational performance, profitability, and long-term expansion while maintaining the highest standards of quality and client service. Key Responsibilities • Lead the overall business strategy, operations, and commercial direction of the company. • Drive revenue growth, profitability, and sustainable business expansion. • Develop and maintain strong relationships with key clients, developers, consultants, architects, and strategic partners. • Oversee the full project lifecycle, ensuring delivery within agreed cost, quality, programme, and client expectations. • Lead business development, tendering, pre-contract, and major project acquisition activities. • Oversee P&L, budgets, cash flow, resource planning, and financial performance. • Build, lead, and develop high-performing project delivery, commercial, design, procurement, and support teams. • Establish strong operational processes, governance, and performance KPIs. • Identify new market opportunities and develop strategic partnerships to strengthen the company's market position. • Represent the company at senior level with major clients and stakeholders.</p><p>• 15+ years of senior leadership experience within fit-out, interiors, construction, or related sectors. • Proven experience in a CEO, Managing Director, General Manager, or equivalent senior leadership position. • Strong track record in high-end / luxury fit-out and interiors, particularly residential, villas, palaces, penthouses, hospitality, or premium developments. • Strong commercial and financial acumen with proven P&L ownership. • Established network of clients, developers, consultants, architects, and industry stakeholders in the UAE. • Demonstrated success in growing and scaling a fit-out business. • Strong leadership, negotiation, commercial, and stakeholder-management capabilities. • UAE/GCC market experience is highly preferred.</p>