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EHIF
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role</strong> </p><br><p>This is an exciting opportunity for an experienced PMC Procurement Manager (SPB) with extensive FEED experience on high-profile middle east projects. </p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. </p><br><p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. </p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br> <ul> <li>Establish project procurement plans and strategies.</li> <li>Align procurement activities with project execution schedules.</li> <li>Develop sourcing and contracting approaches for major packages.</li> <li>Identify procurement risks and mitigation measures.</li> <li>Monitor procurement schedules and critical milestones.</li> <li>Ensure timely issuance of RFQs, bid evaluations, and contract awards.</li> <li>Track long-lead items to avoid project delays.</li> <li>Support achievement of project delivery targets.</li> </ul><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Develop and implement the overall project procurement strategy.</li> <li>Establish procurement execution plans aligned with project schedules.</li> <li>Define sourcing strategies for major equipment, materials, and contracts.</li> <li>Identify long-lead items and establish procurement priorities.</li> <li>Ensure procurement objectives support project delivery milestones.</li> <li>Oversee preparation and issuance of RFQs, RFPs, and tender packages.</li> <li>Review tender documents, commercial terms, and procurement procedures.</li> <li>Coordinate technical and commercial bid evaluations.</li> <li>Lead commercial negotiations with suppliers and contractors.</li> <li>Recommend contract awards and purchase order placements.</li> <li>Manage vendor prequalification and selection processes.</li> <li>Evaluate supplier capability, capacity, and financial stability.</li> <li>Maintain approved vendor databases.</li> <li>Monitor supplier performance and contractual compliance.</li> <li>Resolve supplier-related commercial and delivery issues.</li> <li>Monitor procurement schedules and key milestones.</li> <li>Track critical and long-lead equipment deliveries.</li> <li>Coordinate with expediting teams to ensure on-time delivery.</li> <li>Identify schedule risks and implement recovery actions.</li> <li>Ensure procurement activities support construction and commissioning requirements.</li> <li>Ensure procurement is executed within approved budgets.</li> <li>Analyze vendor quotations and commercial proposals.</li> <li>Optimize costs through competitive sourcing and negotiations.</li> <li>Monitor commitments, expenditures, and procurement forecasts.</li> <li>Support value engineering and cost reduction initiatives.</li> </ul><br><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><ul> <li>Bachelor’s degree in engineering and supply chain.</li> <li>Minimum 20 years of experience in procurement role within the oil and gas industry</li> <li>Proven experience working on ADNOC offshore projects or similar Middle East offshore developments is highly preferred</li> <li>Strong experience in detailed design engineering for offshore oil and gas facilities, including topsides, jackets, modules, platforms, and brownfield modifications</li> <li>Sound understanding of international codes and standards, including ISA, IEC, API, NFPA, and relevant ADNOC engineering standards</li> <li>Strong coordination skills with multidisciplinary engineering teams, vendors, contractors, and clients</li> <li>Ability to work in a fast-paced EPC/EPCM/PMC environment on multi-billion-dollar offshore projects</li> <li>Good communication, technical reporting, and problem-solving skills</li> <li>Prior experience within a central engineering or shared services environment is an advantage.</li></ul> </div>
EHIF
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role</strong> </p><br><p>This is an exciting opportunity for an experienced PMC Procurement Manager (GAS CAP) with extensive FEED experience on high-profile middle east projects. </p><br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets. </p><br><p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa. </p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong> Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity: </strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5 - year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br> <ul> <li>Establish project procurement plans and strategies.</li> <li>Align procurement activities with project execution schedules.</li> <li>Develop sourcing and contracting approaches for major packages.</li> <li>Identify procurement risks and mitigation measures.</li> <li>Monitor procurement schedules and critical milestones.</li> <li>Ensure timely issuance of RFQs, bid evaluations, and contract awards.</li> <li>Track long-lead items to avoid project delays.</li> <li>Support achievement of project delivery targets.</li> </ul><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Develop and implement the overall project procurement strategy.</li> <li>Establish procurement execution plans aligned with project schedules.</li> <li>Define sourcing strategies for major equipment, materials, and contracts.</li> <li>Identify long-lead items and establish procurement priorities.</li> <li>Ensure procurement objectives support project delivery milestones.</li> <li>Oversee preparation and issuance of RFQs, RFPs, and tender packages.</li> <li>Review tender documents, commercial terms, and procurement procedures.</li> <li>Coordinate technical and commercial bid evaluations.</li> <li>Lead commercial negotiations with suppliers and contractors.</li> <li>Recommend contract awards and purchase order placements.</li> <li>Manage vendor prequalification and selection processes.</li> <li>Evaluate supplier capability, capacity, and financial stability.</li> <li>Maintain approved vendor databases.</li> <li>Monitor supplier performance and contractual compliance.</li> <li>Resolve supplier-related commercial and delivery issues.</li> <li>Monitor procurement schedules and key milestones.</li> <li>Track critical and long-lead equipment deliveries.</li> <li>Coordinate with expediting teams to ensure on-time delivery.</li> <li>Identify schedule risks and implement recovery actions.</li> <li>Ensure procurement activities support construction and commissioning requirements.</li> <li>Ensure procurement is executed within approved budgets.</li> <li>Analyze vendor quotations and commercial proposals.</li> <li>Optimize costs through competitive sourcing and negotiations.</li> <li>Monitor commitments, expenditures, and procurement forecasts.</li> <li>Support value engineering and cost reduction initiatives.</li> </ul><br><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><ul> <li>Bachelor’s degree in engineering and supply chain.</li> <li>Minimum 20 years of experience in procurement role within the oil and gas industry</li> <li>Proven experience working on ADNOC offshore projects or similar Middle East offshore developments is highly preferred</li> <li>Strong experience in detailed design engineering for offshore oil and gas facilities, including topsides, jackets, modules, platforms, and brownfield modifications</li> <li>Sound understanding of international codes and standards, including ISA, IEC, API, NFPA, and relevant ADNOC engineering standards</li> <li>Strong coordination skills with multidisciplinary engineering teams, vendors, contractors, and clients</li> <li>Ability to work in a fast-paced EPC/EPCM/PMC environment on multi-billion-dollar offshore projects</li> <li>Good communication, technical reporting, and problem-solving skills</li> <li>Prior experience within a central engineering or shared services environment is an advantage.</li></ul> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Emirates Electrical & Instrumentation Company LLC. <br>
For almost 20 years, we have made vital contributions to the Oil & Gas sector of the UAE, executing both onshore and offshore projects. Abu Dhabi National Oil Company (ADNOC) is one of our main clients along with Tier 1 and Tier 2 EPC contractors in this sector. We have the expertise to carry out full EPC&M services for electrical and instrumentation works and bring our intrinsic knowledge to measure and automate exploration, production, separation, refining processes, and distribution through our localized services.</p><br><br>Job Description<br><p><strong>Job Summary:</strong></p><br><p>The <strong>Project Manager</strong> is responsible for leading the full lifecycle of EPC projects—from initiation and planning through execution, commissioning, and closeout—ensuring safe, timely, and cost-effective delivery in alignment with client and business objectives. This role serves as the central point of accountability for project performance, overseeing scope, schedule, cost, risk, resources, and quality while maintaining a strong focus on client satisfaction and delivery excellence.</p><br><p>The Project Manager leads cross-functional project teams and coordinates closely with clients, contractors, and internal stakeholders to manage all technical, commercial, and contractual aspects of the project. The role carries full P&L accountability and ensures compliance with HSSE standards, quality systems, and change management processes.</p><br><p>Success in this role is measured by the ability to deliver projects within budget and schedule, uphold safety and quality standards, manage client relationships, and drive continuous improvement in execution performance, financial results, and team capability.</p><br><p><strong>Key Duties & Responsibilities:</strong></p><br><ul><li>Formulate the project team and participate in project kick-off meetings, understand scope of work, estimation basis, execution and subcontracting strategy and execute the project.</li><li>Coordinate with client Project Manager and project management team and set up project information system and communications.</li></ul><p><strong>Day-to-day responsibilities:</strong></p><br><ul><li>As per project scope, in collaboration with the planning team establish work procedures, sequences, and develop schedules, budgets, staffing requirements, vendor lists and progress milestones.</li><li>Manage technical issues with team and client. Regularly reports project progress to senior management and/or the client.</li><li>Manage a project team to ensure project safety, scope, schedule, and budgets are being tracked and implemented.</li><li>Establishes project procedures and leads production of project execution plan including the scope of work, deliverables list, master schedule, budget, org charts, risk register.</li><li>Facilitates the setup of information management systems / applications as applicable to suit various life phases of projects and manage information management project team.</li><li>Reviews and analysis of the cost and cost control progress, financial and other site-generated data to evaluate job status and progress.</li><li>P & L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection.</li><li>Negotiates changes to project scope or specification with the client. Follows Change Management process to identify and approve modifications to scope, cost, schedule and quality.</li><li>Responsible for delivery of agreed schedule and financial performance, proactively intervening to avoid slippage.</li><li>Ensures competence of project team members to carry out assigned work and responsibility for ensuring project team members are competent to carry out assigned duties.</li><li>Leads ongoing focus on risk identification and mitigation during project execution.</li><li>Responsible for the project HSSE leadership, ensures a program of initiatives and auditing schedule are established and that HSSE and quality management issues are proactively addressed.</li><li>Interact with clients to proactively resolve issues and at project’s completion to obtain final client approvals.</li><li>Maintains a continuing business relationship with all clients as part of ongoing business development efforts.</li><li>Responsible for the project HSSE leadership, ensures a program of initiatives and auditing schedule are established and that HSSE and quality management issues are proactively addressed.</li></ul><br>Qualifications<br><ul><li>Minimum Bachelor Degree in Engineering (Electrical, Instrumentation or Mechanical) with (15 Years minimum) in the Oil & Gas industry. Affinity and familiar with Engineering, Procurement and Contracting aspects in the business, both onshore and offshore.</li></ul><br>Additional Information<br><p><strong>Experience Requirements:</strong></p><br><ul><li>Experience level: 15 years</li><li>05+ years or more experience in UAE or Middle East</li><li>Minimum 03 years as Project Manager on medium to large scale projects in similar business or industry</li><li>HSE leadership compliance and ability to work in multidisciplinary teams.</li></ul><p><strong>Skills & Professional Requirements:</strong></p><br><ul><li>Proven project management experience as well as a good understanding of business issues.</li><li>Good level of experience in the related field, industry, and locations of the work in UAE.</li><li>Have worked as a Project Manager on the electrical projects.</li><li>Experience working on brownfield projects is preferred.</li><li>Brownfield experience in replacement of switchgears in oil and gas industry.</li><li>Knowledge of commercial and contract conditions applicable to the procurement of various types of goods and services.</li><li>Good knowledge and experience in project monitoring and forecasting</li><li>Ability to manage change control process on project with subcontractors and interfaces (if any).</li><li>In-depth knowledge of all types of project information (deliverables) and its uses and capable of managing information management project team</li><li>Good knowledge of all handover and close-out activities required for client, and suppliers.</li><li>Understanding of Cash Flow management as well as projection/forecast of cost at completion.</li></ul><p><strong>Attributes and Behaviours:</strong></p><br><ul><li>Coaches, mentors and empowers others to make decisions within established parameters.</li><li>Is a champion and role model for ethical behaviour and compliance with applicable laws and policies.</li><li>Excellent personality with strong communication, interpersonal and organizational skills.</li><li>Strong computer skills including knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint, and Word</li></ul><br><br> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Emirates Electrical & Instrumentation Company LLC. <br>
For almost 20 years, we have made vital contributions to the Oil & Gas sector of the UAE, executing both onshore and offshore projects. Abu Dhabi National Oil Company (ADNOC) is one of our main clients along with Tier 1 and Tier 2 EPC contractors in this sector. We have the expertise to carry out full EPC&M services for electrical and instrumentation works and bring our intrinsic knowledge to measure and automate exploration, production, separation, refining processes, and distribution through our localized services.</p><br><br>Job Description<br><p>The Project Manager is responsible for leading the full lifecycle of EPC projects—from initiation and planning through execution, commissioning, and closeout—ensuring safe, timely, and cost-effective delivery in alignment with client and business objectives. This role serves as the central point of accountability for project performance, overseeing scope, schedule, cost, risk, resources, and quality while maintaining a strong focus on client satisfaction and delivery excellence.</p><br><p>The Project Manager leads cross-functional project teams and coordinates closely with clients, contractors, and internal stakeholders to manage all technical, commercial, and contractual aspects of the project. The role carries full P&L accountability and ensures compliance with HSSE standards, quality systems, and change management processes.</p><br><p>Success in this role is measured by the ability to deliver projects within budget and schedule, uphold safety and quality standards, manage client relationships, and drive continuous improvement in execution performance, financial results, and team capability.</p><br><p><strong>Overall responsibilities:</strong></p><br><ul><li>Formulate the project team and participate in project kick-off meetings, understand scope of work, estimation basis, execution and subcontracting strategy and execute the project.</li><li>Coordinate with client Project Manager and project management team and set up project information system and communications.</li></ul><p><strong>Day-to-day responsibilities:</strong></p><br><ul><li>As per project scope, in collaboration with the planning team establish work procedures, sequences, and develop schedules, budgets, staffing requirements, vendor lists and progress milestones.</li><li>Manage technical issues with team and client. Regularly reports project progress to senior management and/or the client.</li><li>Manage a project team to ensure project safety, scope, schedule, and budgets are being tracked and implemented.</li><li>Establishes project procedures and leads production of project execution plan including the scope of work, deliverables list, master schedule, budget, org charts, risk register.</li><li>Facilitates the setup of information management systems / applications as applicable to suit various life phases of projects and manage information management project team.</li><li>Reviews and analyses cost and cost-control progress, financial and other site-generated data to evaluate job status and progress.</li><li>P & L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection.</li><li>Negotiates changes to project scope or specification with the client. Follows Change Management process to identify and approve modifications to scope, cost, schedule and quality.</li><li>Responsible for delivery of agreed schedule and financial performance, proactively intervening to avoid slippage.</li><li>Ensures project team members are competent to carry out their assigned work and duties.</li><li>Leads ongoing focus on risk identification and mitigation during project execution.</li><li>Responsible for the project HSSE leadership, ensures a program of initiatives and auditing schedule are established and that HSSE and quality management issues are proactively addressed.</li><li>Interact with clients to proactively resolve issues and at project’s completion to obtain final client approvals.</li><li>Maintains a continuing business relationship with all clients as part of ongoing business development efforts.</li></ul><br>Qualifications<br><ul><li>Minimum Bachelor Degree in Mechanical Engineering with (15 Years minimum) in the Oil & Gas industry. Affinity and familiar with Engineering, Procurement and Contracting aspects in the business, both onshore and offshore.</li></ul><br>Additional Information<br><p><strong>Experience Requirements:</strong></p><br><ul><li>Experience level: 15 years</li><li>05+ years or more experience in UAE or Middle East</li><li>Minimum 03 years as Project Manager on medium to large scale projects in similar business or industry</li><li>HSE leadership compliance and ability to work in multidisciplinary teams.</li></ul><p><strong>Skills & Professional Requirements:</strong></p><br><ul><li>Proven project management experience as well as a good understanding of business issues.</li><li>Good level of experience in the related field, industry, and locations of the work in UAE.</li><li>Have worked as a Project Manager on the electrical projects.</li><li>Experience working on brownfield projects is preferred.</li><li>Brownfield experience in replacement of switchgears in oil and gas industry.</li><li>Knowledge of commercial and contract conditions applicable to the procurement of various types of goods and services.</li><li>Good knowledge and experience in project monitoring and forecasting</li><li>Ability to manage change control process on project with subcontractors and interfaces (if any).</li><li>In-depth knowledge of all types of project information (deliverables) and its uses and capable of managing information management project team</li><li>Good knowledge of all handover and close-out activities required for client, and suppliers.</li><li>Understanding of Cash Flow management as well as projection/forecast of cost at completion.</li></ul><p><strong>Attributes and Behaviours:</strong></p><br><ul><li>Coaches, mentors and empowers others to make decisions within established parameters.</li><li>Is a champion and role model for ethical behaviour and compliance with applicable laws and policies.</li><li>Excellent personality with strong communication, interpersonal and organizational skills.</li><li>Strong computer skills including knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint, and Word</li></ul><br><br> </div>
UAE - Dubai
<p>We are looking for <strong>eCommerce Accounts Manager </strong>for<strong> </strong>eCommerce dept. to manage F&B and Floral Brands of <strong>Grandiose.</strong></p><p><br></p><p>Role overview:</p><p><br></p><p><strong>Accounts Manager </strong>will take end-to-end ownership of the online business performance and commercials of our food, cake and flower brands across aggregators and our own app.</p><p>The role is responsible for a substantial business portfolio, with aggregators representing the primary sales channel, followed by our own app. It combines commercial ownership, partner relationship management, operational performance improvement, marketing coordination and new brand and location launches.</p><p><br></p><p>Our current portfolio includes:</p><ul><li><strong>5 brick-and-mortar food brands operating across 30 branches</strong></li><li><strong>15 cloud kitchen food brands operating from 3 cloud kitchens</strong></li><li><strong>3 flower delivery brands</strong></li><li><strong>2 cake brands</strong></li></ul><p><br></p><p>he portfolio is continuously growing, with additional brands across all verticals and expansion into new branches and cloud kitchen locations.</p><p>Strong food industry experience and a proven track record of growing food brands are essential. Prior flower delivery experience is an advantage but is not required.</p><p><br></p><p><strong>Key responsibilities:</strong></p><p><strong>Business performance and commercial ownership</strong></p><ul><li>Take end-to-end ownership of online performance and commercials across all brands, locations and platforms.</li><li>Drive sales growth and profitability, translating business targets into clear plans and actions.</li><li>Monitor daily performance by brand, location and platform, identifying opportunities, investigating gaps and driving corrective action.</li><li>Manage pricing, promotions and platform commercials within agreed approval limits.</li><li>Assess the impact of commissions, platform fees, discounts and marketing investment on business performance.</li><li>Present regular performance reviews, forecasts and recommendations to management.</li></ul><p><strong>Aggregator and platform management</strong></p><ul><li>Own day-to-day relationships with aggregators and other online business partners.</li><li>Lead account reviews, commercial negotiations, campaign planning and issue resolution.</li><li>Secure opportunities for improved visibility, promotional support and business growth.</li><li>Manage the food, cake and flower offering across all platforms, including our own app, in coordination with the relevant internal teams.</li><li>Meet partners regularly to review results, address challenges and develop opportunities.</li><li>Identify and close new partnerships and commercial opportunities within agreed approval limits.</li></ul><p><strong>Operational performance and site engagement</strong></p><ul><li>Monitor and improve operational KPIs across all brands and locations, including availability, order acceptance, cancellations, preparation times, order accuracy, customer ratings and delivery performance.</li><li>Conduct regular visits to branches, cloud kitchens and fulfilment sites to identify operational and technical challenges affecting online performance.</li><li>Work with site teams, operations, technical teams and last-mile partners to resolve issues and verify improvements.</li><li>Identify recurring problems and implement consistent processes with the teams responsible.</li><li>Coordinate training on platform processes, order handling, menu updates and service standards.</li></ul><p><strong>Menu, pricing and assortment optimization</strong></p><ul><li>Own menu and catalogue accuracy across platforms, including product availability, descriptions, images, modifiers and pricing.</li><li>Optimize menu structure, product selection, bundles and add-ons to improve conversion, average order value and profitability.</li><li>Conduct competitor and pricing research and recommend commercially sound adjustments.</li><li>Coordinate updates with commercial, content and operations teams to ensure accurate and timely execution.</li></ul><p><strong>Marketing, visibility and conversion</strong></p><ul><li>Develop promotional plans with marketing and commercial teams, aligned with business priorities and seasonal opportunities.</li><li>Plan and coordinate aggregator campaigns, sponsored placements and other visibility initiatives.</li><li>Improve the path from platform visibility to completed orders through effective content, menus, pricing, promotions and customer experience.</li><li>Monitor campaign performance, conversion and return on marketing spend, using results to refine future activity.</li><li>Ensure campaigns are supported by product availability and operational readiness across participating locations.</li></ul><p><strong>New brand and location launches</strong></p><ul><li>Lead online launch coordination for new brands, branches and cloud kitchen locations across all verticals.</li><li>Manage platform onboarding and readiness, including listings, menus, content, pricing, operational setup, training and launch promotions.</li><li>Align stakeholders on launch timelines, responsibilities and requirements.</li><li>Monitor initial performance and resolve issues to support successful launches and continued growth.</li></ul><p><strong>Stakeholder coordination</strong></p><ul><li>Work closely with commercial, marketing, operations, content, technical and last-mile teams, alongside aggregators and other external partners.</li><li>Establish clear ownership, deadlines and follow-through for cross-functional actions.</li><li>Maintain effective communication between management, platform partners and site teams.</li><li>Develop scalable processes that support the continuously expanding portfolio.</li></ul><p><br></p><p><strong>Required experience and capabilities</strong></p><ul><li>Proven track record of managing and growing food brands, with measurable results in online sales, profitability and operational performance.</li><li>Previous hands-on experience managing aggregators, including relationships, commercial negotiations, promotions and performance improvement.</li><li>Strong understanding of the online food business and e-commerce, ideally across multiple brands, locations and cloud kitchens.</li><li>Strong understanding of aggregator marketing, visibility and conversion strategies, including sponsored placements, platform campaigns, menu optimization, pricing, promotions and customer ratings.</li><li>Strong commercial judgment, with the ability to evaluate partnership terms, promotional effectiveness and growth opportunities.</li><li>Strong analytical skills and confidence using platform dashboards, spreadsheets and performance reports to guide decisions.</li><li>Excellent communication, negotiation and relationship-management skills.</li><li>Ability to influence and coordinate internal stakeholders and external partners, with clear ownership and follow-through.</li><li>Experience coordinating new brand or location launches and delivering operational or platform training.</li><li>Willingness to conduct regular site visits and partner meetings.</li><li>Food industry experience is essential. Flower delivery experience is an advantage but not required.</li></ul><p><br></p><p><strong>Key measures of success</strong></p><ul><li>Online sales growth and profitability across brands, locations and platforms.</li><li>Improved availability, order acceptance, preparation times, cancellation rates, order accuracy and customer ratings.</li><li>Improved platform visibility, conversion and average order value.</li><li>Effective promotional and marketing investment with measurable commercial returns.</li><li>Accurate and optimized menus and product listings.</li><li>Successful, timely launches of new brands and locations.</li><li>Valuable partnerships and improved commercial outcomes.</li><li>Timely resolution of operational and technical issues.</li></ul><p><br></p>
UAE - Dubai
<strong>Job Description<br><br></strong><strong>Role Overview<br><br></strong>The Solution Architect is a senior, customer-facing enterprise architect responsible for leading strategic solutioning and presales engagements for large, complex transformation opportunities.<br><br><strong>Lead the design, delivery and presales activities of end-to-end enterprise solutions spanning applications, integration, cloud, infrastructure, cybersecurity, data, AI, analytics, and digital platforms.<br><br></strong>This role requires a consultative leader who can engage C-level stakeholders, understand business priorities, shape transformation strategies, and design end-to-end enterprise solutions aligned with customer outcomes.<br><br>The ideal candidate combines deep enterprise architecture expertise with strong commercial acumen, executive communication skills, and the ability to translate business challenges into compelling, technology-enabled solutions. The role supports business growth by identifying customer needs, developing differentiated solutions, leading strategic pursuits, and influencing decision-making throughout the sales lifecycle.<br><br>The Solution Architect acts as a trusted advisor to customers and collaborates across business, technology, delivery, and partner teams to design scalable, secure, and outcome-driven solutions.<br><br><strong>Key Focus Areas<br><br></strong><ul><li>Lead strategic solutioning and presales efforts for complex transformation opportunities.</li><li>Engage executive stakeholders to align technology strategy with business priorities.</li><li>Design scalable, secure, and commercially compelling end-to-end solutions.</li><li>Support growth by influencing customer decisions across the sales lifecycle.<br><br></li></ul><strong>Essential Job Functions / Responsibilities<br><br></strong><ul><li>Engage directly with CIOs, CTOs, CDOs, business executives, and senior stakeholders to understand strategic business objectives, transformation priorities, and operational challenges.</li><li>Establish trusted advisor relationships with customer leadership teams and provide strategic guidance on digital transformation initiatives.</li><li>Lead executive discussions, discovery workshops, architecture assessments, and business transformation engagements.</li><li>Translate complex business and technology challenges into practical, scalable, and business-focused solutions.</li><li>Present strategic solution proposals and transformation roadmaps to executive and board-level stakeholders.</li><li>Lead the design and ownership of end-to-end enterprise solutions across applications, cloud, infrastructure, cybersecurity, data, AI, analytics, digital platforms, automation, IoT, DevSecOps, and managed services.</li><li>Articulate business value propositions including ROI, TCO optimization, operational efficiency, business agility, and innovation outcomes.</li><li>Support strategic bids, RFP/RFI responses, and competitive positioning activities.</li><li>Influence customer decision-making through executive storytelling, consultative engagement, and value-based solutioning.</li><li>Identify opportunities for cross-selling, upselling, and long-term strategic partnerships.</li><li>Lead solution governance activities to ensure alignment between customer expectations, architecture vision, contractual commitments, and delivery capabilities.</li><li>Develop Statements of Work (SOW), transition strategies, transformation plans, and high-level implementation roadmaps.</li><li>Identify solution risks, dependencies, assumptions, and mitigation strategies.</li><li>Provide ongoing advisory support during transition and delivery phases to maintain alignment with the intended business outcomes and architectural principles.</li><li>Ensure solutions adhere to organizational standards, security policies, compliance requirements, and financial objectives.</li><li>Provides leadership and strategic guidance with pursuit teams during the solution development process to ensure alignment with overall Company sales and client business strategy. Develops high-level technical operating strategies and solutions, and benefits.</li><li>Leads Solution Design Workshops and ensures alignment across the client’s business objectives, the technical solution, the Statement of Work and the contract <br><br></li></ul><strong>Qualifications & Competencies<br><br></strong><ul><li>Bachelor's degree in computer science, information technology or related field preferred</li><li>15+ years of business solutions, technical consulting, or sales solutions experience</li><li>Experience working with the technology industry, specifically handling significantly sized accounts</li><li>Experience working with solution/product portfolios</li><li>Experience developing winning sales solutions and proposals</li><li>Experience working with technology products, services, competencies, solutions and offerings</li><li>Experience working with business environment, business industry and competitor products and services<br><br></li></ul><strong>Technical Expertise<br><br></strong><ul><li>Enterprise Architecture</li><li>Cloud Transformation (AWS, Azure, GCP)</li><li>Hybrid Cloud & Infrastructure Services</li><li>AI & Data Platforms</li><li>Digital Transformation</li><li>Application Modernization</li><li>DevSecOps & Automation</li><li>Cybersecurity Architecture</li><li>IT Service Management & IT Operations</li><li>Smart Cities / Digital Government (preferred)</li><li>Managed Services & Outsourcing Models<br><br></li></ul><strong>Soft Skills & Leadership Competencies<br><br></strong><ul><li>Exceptional executive communication and presentation skills.</li><li>Strong consultative selling and stakeholder engagement capabilities.</li><li>Ability to influence and negotiate effectively with senior business and technology leaders.</li><li>Strong business acumen with the ability to align technology solutions to business outcomes.</li><li>Strategic thinking and problem-solving mindset.</li><li>Excellent storytelling and value articulation capabilities.</li><li>Strong interpersonal and relationship-building skills.</li><li>Ability to lead cross-functional and multicultural teams in complex environments.</li><li>Ability to work under pressure and manage multiple strategic pursuits simultaneously.</li><li>High level of professionalism, executive presence, and customer focus.</li><li>Strong analytical thinking and decision-making capabilities.</li><li>Self-motivated, proactive, and outcome-driven personality.</li><li>Moderate Legal acumen (contracts, negotiations, and legal) and Financial acumen (TCO analysis)<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>
UAE - Abu Dhabi
<p><strong>Modern Workplace Solutions Architect</strong></p><p><strong>DXC Technology | United Arab Emirates | On-site – Associate Manager</strong></p><p><strong>Function: Modern Workplace – Support Services / Service Desk</strong></p><p><br></p><p>DXC Technology is seeking an experienced <strong>Modern Workplace Solutions Architect</strong> to define and govern the architecture of modern workplace and end-user technology services within a large-scale technology transformation environment in the UAE.</p><p><br></p><p>The role will be responsible for translating business, user-experience, security, and operational requirements into scalable Modern Workplace solutions covering <strong>endpoint management, digital workplace services, service desk, collaboration, identity, security, automation, and user support technologies</strong>.</p><p><br></p><p>The successful candidate will combine strong Modern Workplace technical expertise with architecture, service-design, integration, and stakeholder-management capabilities, ensuring workplace technologies operate as an integrated and secure end-user ecosystem.</p><p>Key Responsibilities</p><p><br></p><p><strong>Modern Workplace Architecture</strong></p><ul><li>Define and maintain the end-to-end <strong>Modern Workplace architecture, technical standards, patterns, and technology roadmap</strong>.</li><li>Design workplace solutions covering <strong>endpoint/device management, Windows endpoints, collaboration, productivity, identity, security, service desk, and digital employee experience</strong>.</li><li>Translate business and operational requirements into scalable technical architectures and solution designs.</li><li>Develop high-level and detailed solution designs, architecture diagrams, technology standards, and integration requirements.</li><li>Ensure Modern Workplace solutions align with overall enterprise architecture and technology strategy.</li></ul><p><strong>Endpoint & Device Management Architecture</strong></p><ul><li>Define architecture for modern endpoint management using technologies such as <strong>Microsoft Intune, Windows Autopilot, SCCM/MECM, Microsoft Entra ID, and related Microsoft technologies</strong>.</li><li>Define approaches for device provisioning, configuration, application delivery, compliance, patching, security, and lifecycle management.</li><li>Support transition from traditional endpoint-management models toward <strong>cloud-native and modern device-management approaches</strong>.</li><li>Define standards for Windows endpoint builds, configuration baselines, device compliance, and endpoint lifecycle management.</li></ul><p><strong>Service Desk & Digital Employee Experience</strong></p><ul><li>Design technology capabilities supporting modern <strong>Service Desk and end-user support services</strong>.</li><li>Define integration between Service Desk, endpoint management, identity, monitoring, automation, and collaboration platforms.</li><li>Support implementation of <strong>self-service, knowledge management, automation, remote support, virtual-agent, and service-request capabilities</strong>.</li><li>Identify opportunities to improve employee experience and reduce support demand through automation and proactive support.</li><li>Work with service-management teams to ensure solutions support agreed <strong>SLAs, operational processes, and service outcomes</strong>.</li></ul><p><strong>Collaboration, Identity & Security</strong></p><ul><li>Define integration of workplace services with <strong>Microsoft 365, Teams, Exchange Online, SharePoint, OneDrive</strong>, and related collaboration technologies.</li><li>Ensure appropriate integration with <strong>Microsoft Entra ID, Conditional Access, MFA, SSO, and identity services</strong>.</li><li>Incorporate endpoint security, device compliance, data protection, and Zero Trust principles into workplace architecture.</li><li>Work with cybersecurity teams to ensure solutions comply with enterprise security and governance requirements.</li></ul><p><strong>Integration & Technical Governance</strong></p><ul><li>Ensure Modern Workplace solutions integrate effectively with <strong>ITSM, network, infrastructure, cloud, cybersecurity, IAM, applications, and monitoring platforms</strong>.</li><li>Participate in architecture and design reviews and provide technical governance for workplace solutions.</li><li>Review vendor and system-integrator designs and ensure alignment with approved architecture and standards.</li><li>Identify architectural risks, technical dependencies, design gaps, and integration issues and drive resolution.</li><li>Support technical decision-making across Modern Workplace workstreams.</li></ul><p><strong>Transition & Delivery Support</strong></p><ul><li>Provide architectural oversight through <strong>design, build, testing, migration, deployment, cutover, and operational transition</strong>.</li><li>Work closely with engineering, Service Desk, endpoint, infrastructure, cybersecurity, application, and service-management teams.</li><li>Support solution validation, technical acceptance, and operational readiness.</li><li>Ensure architecture documentation and operational requirements are completed before transition into BAU.</li><li>Provide technical guidance to engineering and delivery teams throughout implementation.</li></ul><p><br></p><p><strong>Required Experience</strong></p><ul><li>Bachelor’s degree in <strong>Computer Science, Information Technology, Engineering</strong>, or related discipline.</li><li><strong>9+ years of experience in Modern Workplace, EUC, endpoint management, workplace technology, or related infrastructure domains</strong>, including solution architecture or technical design responsibilities.</li><li>Proven experience designing enterprise <strong>Modern Workplace / Digital Workplace solutions</strong>.</li><li>Strong knowledge of <strong>Microsoft Intune, Windows Autopilot, SCCM/MECM, Windows 11, and Microsoft Entra ID</strong>.</li><li>Strong understanding of <strong>Microsoft 365, Teams, Exchange Online, SharePoint, and OneDrive</strong>.</li><li>Experience designing workplace solutions integrating <strong>endpoint management, identity, security, collaboration, ITSM, and Service Desk technologies</strong>.</li><li>Understanding of Service Desk operating models, ITSM processes, self-service, automation, knowledge management, and digital employee experience.</li><li>Experience producing <strong>solution architectures, HLDs, technical designs, architecture diagrams, standards, and technology roadmaps</strong>.</li><li>Strong understanding of security principles including <strong>Zero Trust, Conditional Access, MFA, endpoint compliance, and device security</strong>.</li><li>Experience working across complex enterprise technology environments with multiple technical teams and vendors.</li><li>Strong stakeholder management, communication, technical governance, and problem-solving capabilities.</li></ul><p><strong>Preferred Experience</strong></p><ul><li>Experience with <strong>ServiceNow ITSM</strong>, digital employee experience platforms, virtual agents, self-service, or service automation technologies.</li><li>Experience delivering large-scale <strong>Modern Workplace, Windows 11, Microsoft 365, endpoint modernization, or digital workplace transformation programs</strong>.</li><li>Experience with cloud-native endpoint management and migration from traditional SCCM-based environments toward <strong>Intune/Autopilot</strong>.</li><li>Experience within complex <strong>multi-vendor or Master Systems Integrator (MSI)</strong> environments.</li><li>UAE/GCC enterprise technology experience is advantageous.</li><li>Relevant certifications such as <strong>Microsoft 365, Microsoft Endpoint Administrator, Azure Solutions Architect, ITIL, TOGAF</strong>, or equivalent are preferred.</li></ul><p><br></p><p><strong>What We Are Looking For</strong></p><p>We are looking for a <strong>Modern Workplace architect</strong> who understands how endpoint management, collaboration, identity, security, Service Desk, automation, and employee-experience technologies work together as one integrated service.</p><p><br></p><p>The successful candidate should be capable of moving between <strong>architecture and delivery</strong>, defining the target solution while providing technical governance throughout implementation and transition.</p><p><br></p><p>The ideal candidate will combine <strong>Modern Workplace architecture expertise, Microsoft technology knowledge, service-design understanding, security awareness, and strong stakeholder engagement</strong> to create a secure, scalable, and user-focused workplace environment.</p>
AccorHotels Middle East
UAE
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Accor is a global leader in hospitality, committed to excellence, integrity, and strong governance across all its operations. We prioritize diversity, innovation, and ethical business practices, offering employees the opportunity to contribute to a transparent and well-controlled organization. At Accor, we support your growth and learning every day, ensuring that work brings purpose to your life. Join us to help strengthen governance and risk management across one of the world’s leading hospitality groups.</p><br><br>Job Description<br><br><p>This role, for a duration of six months, will be responsible for overseeing day-to-day IT service operations, leading the local support team, managing stakeholder relationships, and ensuring the delivery of operational continuity across the Accor MEA organization.</p><br><p>The successful candidate will act as a key liaison between local teams, regional technology functions, and global stakeholders while contributing to continuous improvement initiatives and ensuring alignment within Accor's established governance frameworks and initiatives.</p><br><p><strong>IT Service Operations</strong></p><br><ul><li>Lead, manage and support the team of two IT Support Specialists, ensuring delivery of high-quality end-user services and adherence to agreed service levels.</li><li>Ensure timely resolution of incidents, service requests, and technical issues.</li><li>Track and resolve recurring pain points and share lessons learned with the global Heartist Care community</li><li>Partner with HR, Finance, Facilities, and other departments to support their operational technology needs.</li><li>Coordinate with MEAIT regional country directors to support global projects and initiatives</li><li>Manage internal communications regarding IT policy changes, updates and system announcements</li></ul><p><strong>Executive Stakeholder Support and Integrity</strong></p><br><ul><li>Supporting senior leadership and executive stakeholders in a fast-paced corporate environment.</li><li>Exercise sound judgment when handling sensitive issues, confidential requests, and business-critical incidents.</li><li>Ensure strict compliance with company information security, data privacy, and governance policies.</li><li>Act as a trusted custodian of company technology assets, maintaining appropriate access controls to safeguard equipment, systems, and information.</li></ul><p><strong>Asset & Inventory Management</strong></p><br><ul><li>Accountable for the governance and responsible management of corporate IT assets, ensuring strong controls, budget compliance, inventory accuracy, and full lifecycle management to mitigate financial, operational, and security risks.</li><li>Ensure all technology assets are procured, assigned, utilized, and recorded in accordance with approved business requirements, budget allocations, and security standards and established asset management processes, minimizing the risk of loss, misuse, unauthorized access or unnecessary expenditure.</li><li>Manage the full lifecycle of IT assets, including procurement, deployment, upgrades, transfers, disposals, and inventory reconciliation for internal/ external audit compliance.</li><li>Manage asset lifecycle documentation for device upgrades, purchases, handovers, disposals, and equipment removals, ensuring inventory records are accurately maintained and updated to Finance and P&C departments</li></ul><p><strong>Provider & Vendor Management</strong></p><br><ul><li>Manage relationships with technology vendors, service providers, and telecommunications partners and monitor vendor performance against agreed SLAs</li><li>Coordinate contract renewals, procurement activities, and cost-control initiatives with partners.</li><li>Support payment processing and follow-up activities for technology-related invoices and services.</li><li>Handle external vendor relations through KYC documentation, RFP participation and maintain existing strong vendor relationships</li></ul><p><strong>Business Continuity</strong></p><br><ul><li>Ensure continuity of IT operations, services, and ongoing projects through effective documentation, knowledge management, and stakeholder communication.</li><li>Maintain operational stability by adhering to established processes, governance requirements, and service standards.</li><li>Quickly establish effective working relationships with key regional and global stakeholders to ensure seamless continuity of service throughout the assignment.</li><li>Maintain documentation of operational processes, ongoing initiatives, key stakeholder requirements, and critical decisions to ensure seamless handover and knowledge transfer before and after the assignment.</li></ul><p><strong>Collaboration & Stakeholder Relations</strong></p><br><ul><li>Serve as the primary IT contact for corporate leaders, Tech for Hotels / CTS, and other business functions</li><li>Build strong partnerships with internal stakeholders to ensure technology services align with business needs.</li><li>Escalate and resolve conflicting priorities in a timely and professional manner while balancing global standards with local operational requirements.</li></ul><p><strong>Global Projects and Continuous Improvement</strong></p><br><ul><li>Represent the MEA region in global Heartist Care working groups and provide operational input to global initiatives and roadmap activities</li><li>Support the implementation of automation, self-service capabilities, and operational efficiencies.</li><li>Monitor and report on key service metrics including SLA performance, customer satisfaction, first-contact resolution, backlog management, and operational effectiveness.</li></ul><p><strong>Administration & Compliance</strong></p><br><ul><li>Manage regulatory and administrative requirements including authorization letters, NOCs, inter-entity transfers, and related documentation.</li><li>Update and maintain IT policies, user guides, and procedural documentation for head office users</li><li>Ensure compliance with company policies, audit controls, security requirements, and governance standards.</li><li>Oversee user access management processes, ensuring timely onboarding, role modifications, and offboarding in accordance with company security standards and approval workflows.</li><li>Support internal and external audits by maintaining accurate records, documentation, and evidence of compliance with established processes and controls.</li></ul><br>Qualifications<br><br><ul><li>Minimum 5-7 years of experience in managing IT support, service delivery, or IT operations management.</li><li>Previous experience within a multinational hospitality organization operating across regional and global structures is strongly preferred.</li><li>Bachelor's Degree in Information Technology / Computer Science</li><li>ITIL certification</li><li>Strong experience in stakeholder engagement, vendor management, and cross-functional collaboration.</li><li>Knowledge of IT Service Management (ITSM) principles & service delivery best practices.</li><li>Experience managing IT assets, procurement processes, and technology budgets.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with Accor technology standards, governance frameworks and familiarity with regional stakeholders would be a significant advantage.</li><li>Fluent English communication skills; additional regional language capabilities are considered an asset.</li></ul><br>Additional Information<br><br><p><em>Our commitment to Diversity & Inclusion:</em><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a global hospitality leader committed to innovation and excellence.</li><li>Drive impactful projects that shape customer experiences</li><li>Work in a dynamic, multicultural environment with opportunities for growth.</li></ul> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<span><b>Job Summary</b> <br></span><p>The individual is responsible for the delivery of the Bank’s Transaction Banking (TB) product and services to the clients within the agreed contractual service agreements, and that all digital integrations are as seamless as possible. These includes implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives.The team also serves as the key point of contact for supporting and onboarding clients, and provides project management support (i.e., ensure smooth flow of the project, capturing issues and risks, maintaining action plans with follow ups, and delivering a timely solution to meet the client’s expectations) and account management support (i.e., understanding clients’ business strategy and needs) to support implementation of TB products. </p><br><br>
<p>This role is responsible for driving the agenda of TB Global Implementation and Cash Client Service Group within the respective countries, and ensuring the end-to-end delivery of the TB solution, this includes managing a team of Implementation Managers, relationship development, revenue retention, continuous drive to improve the deal cycle timings, and high client satisfaction to accelerate revenue realisation. Additionally, collaboration with other Cluster / Country Heads across the TB organisation will be required to continuously improve client experience and drive a consistent global experience for our clients.</p><br><br><b>Key Responsibilities</b> <br><ul>
<li>Lead the Global Implementation and Cash Client Service strategy for the UAE.Oversee the end-to-end implementation of complex Transaction Banking solutions.Manage senior client relationships, service reviews and critical escalations.</li>
<li>Improve implementation cycle times, service quality and client satisfaction.Partner with Sales, Coverage, Product, Technology and Operations on solution design and delivery.</li>
<li>Drive process simplification, digital integration and continuous improvement.</li>
<li>Maintain strong project governance, operational controls and regulatory compliance.</li>
<li>Lead, develop and retain a high-performing, inclusive team.Represent Implementation in senior management and governance forums.</li>
</ul><br><b>Skills and Experience</b> <br><ul>
<li><span> Computer competency and technology background is preferred.</span></li>
<li><span>Effective interpersonal and communication skills</span></li>
<li><span>Understanding of ERP system like Oracle/SAP</span></li>
<li><span>Project Management</span></li>
<li><span>Sound analytical skills</span></li>
<li><span>Trade Supply Chain finance</span></li>
<li><span>Cash Management</span></li>
<li><span>TB Product knowledge </span></li> </ul>
<br><b>Qualifications</b> <br><ul>
<li><span>banking and finance industry experience or similar industry</span></li>
<li><span>experience in Client Implementation with strong delivery focus </span></li>
<li><span>Has strong project management disciplines</span></li>
<li><span>Extensive knowledge in API, system and technology integrations, and Transaction Banking products</span></li>
<li><span>Creative problem-solver with a strategic mindset </span></li>
<li><span>Outstanding written and verbal communication skills, including presentation skills</span></li>
<li><span>Able to manage ambiguity in uncertain situations whilst maintaining a strategic mindset</span></li>
<li><span>Effectively manage escalations, including driving resolutions and/or appropriately escalating to senior MT (internal + external)</span></li>
<li><span>Experience in Implementing Trade supplier Finance and documentary trade solutions</span></li>
<li><span>Proven track record of successfully delivering large, complex, and cross-border deals</span></li>
<li><span>PMP certification is a plus</span></li>
<li><span>3rd Party platforms experience a plus</span></li>
</ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
UAE - Dubai
Job Title: VP Economics<br>We are seeking a motivated Economist to support macroeconomic research, market intelligence, and economic reporting across global markets. This role is responsible for producing high-quality economic analysis, contributing to regular publications, and supporting internal stakeholders with data-driven insights. The successful candidate will monitor global economic developments, prepare forecasts, and assist in the delivery of thought leadership materials and strategic reports.<br>Key Responsibilities<br>Conduct macroeconomic research and analysis across key global markets Prepare economic reports, commentary, and regular publications Support the development of country outlooks, macro forecasts, and thematic research Monitor economic data releases and assess market implications Contribute to materials prepared for internal committees and senior management Assist in managing research databases, statistical tools, and external data subscriptions Coordinate with internal teams to ensure timely delivery of research outputs Support ad hoc research requests and bespoke analysis<br>Requirements Bachelor’s degree in Economics, Finance, Market Research, or a related field Master’s degree in Economics preferred12 years of relevant experience in an economic research function, preferably within a financial institution, consultancy, or research organization Proven experience writing macroeconomic reports and analytical publications Strong quantitative and analytical skills, including experience with statistical tools Excellent written and verbal communication skills in English Ability to translate complex economic developments into clear, actionable insights
Power Plus Cable Co LLC
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p>Officer-Stores </p><p>Position Code: OS-1</p><p>· Location: Fujairah, UAE.</p><p>· Qualification: Any Graduate</p><p> </p><p>· Stores Officer with 1 to 2 years of experience in a manufacturing environment. The ideal candidate will be responsible for raw material and inventory management, ensuring smooth receipt, storage, and issuance of materials as per production requirements.</p><p>The Job Profile will include the following but not limited to: -</p><p>· Management of stores operations, including management of the receipts, ensuring proper storage and issue of raw material, spares and consumables and dispatch of finished goods.</p><p>· Scrap management.</p><p>· Maintain accurate inventory records. Monitoring stock control systems, min. max. levels. Basic knowledge of quantity and quality verification of inward/outward and preparation of GRN in coordination with indent issuing and approving authorities.</p><p>· Checking and updating all indents, issue slips and delivery orders and other related documents.</p><p>· Preparation and physical verification of all MIS reports like, stock of finished goods, raw material, consumables and other material on a daily, weekly and monthly basis.</p><p>· Ensure proper material handling, labelling, and safety procedures.</p><p>· Coordinate with Production, Accounts, Purchase, and Quality departments.</p><p>· Maintain proper housekeeping.</p><p>· Familiar with ISO procedures.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>The Job Profile will include the following but not limited to: -</p><p>· Management of stores operations, including management of the receipts, ensuring proper storage and issue of raw material, spares and consumables and dispatch of finished goods.</p><p>· Scrap management.</p><p>· Maintain accurate inventory records. Monitoring stock control systems, min. max. levels. Basic knowledge of quantity and quality verification of inward/outward and preparation of GRN in coordination with indent issuing and approving authorities.</p><p>· Checking and updating all indents, issue slips and delivery orders and other related documents.</p><p>· Preparation and physical verification of all MIS reports like, stock of finished goods, raw material, consumables and other material on a daily, weekly and monthly basis.</p><p>· Ensure proper material handling, labelling, and safety procedures.</p><p>· Coordinate with Production, Accounts, Purchase, and Quality departments.</p><p>· Maintain proper housekeeping.</p><p>· Familiar with ISO procedures.</p></div>
Deeplight
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<span>DeepLight AI is a specialist AI and data consultancy dedicated to helping organisations turn complex data into secure, scalable, and actionable business capability.<br> Based in the UAE, DeepLight partners with clients across a range of industries to design and deliver tailored data, analytics, and AI solutions.<br> DeepLight does not take a one-size-fits-all approach.<br> We work with clients to understand their business context, existing technology landscape, and strategic goals, then design solutions that integrate effectively into their enterprise architecture.<br> From building robust data foundations to enabling advanced analytics and AI platforms, we help clients create practical, high-impact intelligent systems that are secure, scalable, and aligned to business value.<br> We are looking for a Lead Data Engineer who thrives at the intersection of hands-on technical excellence, architectural vision, and team leadership.<br> If you love solving complex data challenges, setting engineering benchmarks, and shaping real-world solutions directly with clients, this is your stage.<br> The Opportunity As a Lead Data Engineer, you will be the primary technical authority driving data engineering for high-profile client engagements.<br> This is a high-impact, hands-on leadership role where you will design production-grade platforms, elevate engineering quality, and mentor the next generation of talent.<br> You’ll be leading by example—balancing rapid delivery with long-term engineering rigor, making pragmatic architectural decisions, and serving as a trusted technical advisor to client stakeholders.<br> What You’ll Do Drive End-to-End Delivery Architect, build, and deploy production-grade data pipelines, lakehouses, and analytics-ready datasets.<br> Turn complex business problems into clear technical designs, delivery roadmaps, and actionable engineering tasks.<br> Stay hands-on: solve tough technical challenges, perform code reviews, and jump in on production issue resolution.<br> Raise the Engineering Bar Establish and champion best-in-class standards for code quality, testing, CI/CD, documentation, and data governance.<br> Build resilient, monitored, and secure data pipelines designed for scale and enterprise compliance.<br> Drive operational excellence across version control, automated testing, runbooks, and platform monitoring.<br> Inspire & Influence Coach and Mentor mid and senior level engineers, fostering a high-performance culture grounded in technical discipline and continuous growth.<br> Partner directly with client architects, data scientists, and business leaders, translating complex technical choices into clear business value.<br> As an AI consultancy, our greatest asset is the expertise of our people.<br> While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.<br> We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.<br> You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.<br> If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.<br> The benefits you'll enjoy as part of this role include: Competitive salary.<br> Comprehensive personal health insurance.<br> Full Individual Visa Sponsorship.<br> Professional development and certification support.<br> Subscription reimbursement relating to your role.<br> Opportunity to work on cutting-edge AI projects.<br> Monthly Employee Incentive program.<br> Career advancement opportunities in a rapidly growing AI company.<br> This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation.<br> The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br> At DeepLight AI, we recognise that diversity drives innovation.<br> We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br> Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br> If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know.<br> This information will be kept strictly confidential and will not impact hiring decisions.<br> What We’re Looking For Advanced proficiency in Python and SQL with a proven track record of delivering end-to-end ETL/ELT pipelines and scalable data architectures.<br> Hands-on expertise with at least one major cloud provider (AWS, Azure, GCP) and deep proficiency in platforms like Databricks, Snowflake, Microsoft Fabric, Synapse, BigQuery, or Redshift.<br> Deep understanding of data lakes, lakehouses, warehouses, streaming vs.<br> batch processing, orchestration, and production monitoring.<br> Solid grasp of data privacy, access control, encryption, schema management, and enterprise data quality frameworks.<br> Excellent communication skills with the ability to navigate client environments, guide stakeholders, and balance delivery pace with technical quality.<br> Strong understanding of how robust data engineering enables advanced analytics, machine learning, and Generative AI applications.<br> Why Join DeepLight AI?<br> Lead critical, high-visibility engineering initiatives across top-tier client environments.<br> Work with cutting-edge cloud and AI technologies in a collaborative, fast-evolving consultancy environment.<br> Join a team that values technical mastery, pragmatic leadership, and continuous innovation.<br></span> </div>
UAE - Abu Dhabi
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<p>What if you could shape a career as unique as you?<br>At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.<br> </p><br><p>The Associate Director - Development, Planning & Urban Design will serve as a senior member of the Development, Planning & Urban Design (DPUD) business across the Middle East</p><br><p>The successful candidate will work closely with the Director and Technical Directors to lead the business, drive sustainable growth, manage key client relationships, oversee project delivery and strengthen leadership capability across the regional practice.</p><br><p>The role combines business development, client leadership, operational management, project direction and people leadership. The role holder will progressively assume broader commercial and leadership responsibilities, act as the Director's delegate when required and help ensure the long-term resilience, continuity and growth of the DPUD practice.<br> </p><br><br>Responsibilities:<br><p><strong>Business Leadership & Practice Development</strong></p><br><ul><li>Support the Director in implementing the strategic vision, annual business plan and growth objectives for the DPUD practice.</li><li>Take increasing ownership of the day-to-day operation of the practice, including business performance, resource planning, workload management and coordination of the senior leadership team.</li><li>Lead initiatives that improve operational efficiency, delivery performance, profitability and collaboration.</li><li>Support preparation of revenue forecasts, pipeline reviews, recruitment plans, capability plans and business performance reporting.</li><li>Identify emerging markets, client needs and new service opportunities across the Middle East.</li><li>Contribute to succession planning and the development of a resilient, empowered leadership structure.</li></ul><p><strong>Client Leadership & Market Positioning</strong></p><br><ul><li>Develop and manage relationships with selected strategic government, semi-government and private sector clients.</li><li>Act as Client Account Lead for agreed priority accounts and progressively assume ownership of selected relationships currently led by the Director and Technical Directors.</li><li>Represent WSP in executive meetings, presentations, workshops and industry forums.</li><li>Build a strong personal profile in the Middle East development, planning and urban design market.</li><li>Identify repeat-business and cross-selling opportunities across WSP disciplines and business units.</li><li>Support the Director in maintaining the practice's senior market relationships and reputation as a trusted advisor.</li></ul><p><strong>Business Development</strong></p><br><ul><li>Lead and support major bids, proposals, frameworks and strategic pursuits.</li><li>Build a qualified pipeline across planning, development advisory, spatial strategy, master planning and urban design.</li><li>Lead capture planning, bid strategy, go/no-go recommendations, fee development and commercial negotiations for agreed pursuits.</li><li>Work with other Advisory and multidisciplinary teams to secure integrated commissions.</li><li>Meet agreed sales, pipeline and conversion objectives and share market intelligence across the practice.</li></ul><p><strong>Project Leadership</strong></p><br><ul><li>Act as Project Director on major development, planning and urban transformation commissions.</li><li>Provide senior oversight of scope, programme, quality, risk, resourcing and commercial performance.</li><li>Ensure projects comply with WSP quality, governance and Ways of Working requirements.</li><li>Lead project reviews, resolve strategic and commercial challenges and support project managers and technical leads.</li><li>Lead key client presentations, steering group engagements and senior stakeholder discussions.</li><li>Promote integrated working across planning, urban design, economics, transport, infrastructure, environment and wider advisory disciplines.</li></ul><p><strong>Team Leadership & People Management</strong></p><br><ul><li>Provide line management and leadership to senior members of the team.</li><li>Coach and mentor project directors, project managers, planners, urban designers and technical specialists.</li><li>Identify, develop and retain future leaders and high-potential staff.</li><li>Support recruitment, onboarding, performance development and workforce planning.</li><li>Create a collaborative, inclusive and accountable culture aligned with WSP values.</li><li>Lead capability-building, training, knowledge-sharing and technical community initiatives.</li></ul><p><strong>Technical Direction</strong></p><br><ul><li>Maintain strong professional credibility in planning, development and urban transformation.</li><li>Provide senior review and challenge for strategies, reports, master plans, presentations and other key deliverables.</li><li>Promote innovation, data-informed decision-making and industry best practice.</li><li>Contribute to thought leadership, professional events and development of new methodologies, tools and services.</li><li>Ensure the right technical specialists are deployed and empowered across projects.</li></ul><p><strong>Financial & Commercial Management</strong></p><br><ul><li>Support delivery of annual revenue, margin, utilisation and cash objectives.</li><li>Monitor project financial performance, work in progress, aged debt, forecasting and resource demand.</li><li>Support contract negotiations, risk reviews and commercial decision-making.</li><li>Intervene early where projects require corrective action and ensure commercially responsible delivery.</li><li>Progressively assume responsibility for defined elements of practice financial performance.</li></ul><p><br><strong>Authority and Delegation</strong><br> </p><br><ul><li>Act on behalf of the Director during periods of absence or where responsibilities are formally delegated.</li><li>Chair practice leadership, operational, pipeline and project review meetings as required.</li><li>Make decisions within agreed delegated authority and escalate material, commercial, people, client or reputation matters appropriately.</li><li>Represent the DPUD practice in internal leadership forums and with external stakeholders.</li></ul><br>Qualifications:<br><ul><li>Bachelor’s degree in Urban Planning, Urban Design, Architecture or a related field. </li><li>A Master’s degree is preferred.</li><li>Extensive experience (typically 12+ years) in urban planning, urban design and development, with a strong background in managing large-scale projects – ideally within the Middle East.</li><li>In-depth knowledge of urban planning, development, and design processes.</li><li>Familiarity with local and international urban design regulations and sustainability principles.</li><li>Proven experience managing multidisciplinary teams, senior client relationships and commercial outcomes.</li><li>Experience operating within a major consultancy or comparable complex professional-services environment.</li></ul><p>Imagine a better future for you and a better future for us all.<br>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?<br>With us, you can. Apply today.<br> </p><br> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p>Job Scope</p><br><p>The Concierge Assistant Manager is the first-line operations and people manager for an assigned team of Concierge Agents, Specialists and Executives. Reporting to the Operations Manager, the role is accountable for translating daily operational plans into effective shift delivery across voice and digital channels, maintaining coverage and service performance, managing individual and team results, and ensuring a consistent guest experience.</p><br><p>The role takes ownership of escalations beyond Specialist authority, provides timely decisions and support within delegated limits, and works closely with Workforce Management, Quality, Training, Business Process and Technical support teams to resolve operational issues and improve results. The Assistant Manager supports the Operations Manager in implementing department strategy, workforce plans, approved policies and change initiatives.</p><br><p>Job Responsibilities</p><br><ul><li>Lead the day-to-day operation of the assigned team or shift, setting clear priorities, allocating work and ensuring appropriate coverage across supported channels and services.</li><li>Monitor real-time queue conditions, service levels, response times, abandonment, adherence and workload; take timely corrective action and coordinate resource movements with Workforce Management and other operational leaders.</li><li>Conduct effective shift briefings and handovers so that operational updates, guest-impacting issues, performance priorities and outstanding actions are understood and followed through.</li><li>Maintain service continuity during peaks, system outages and operational incidents by implementing approved contingency measures and promptly escalating material risks to the Operations Manager.</li><li>Ensure guest cases, transactions, follow-ups and operational records are complete, accurate and handled within agreed service levels and procedures.</li><li>Ensure consistent delivery of brand and service standards across voice, email, chat, social media and other supported contact channels.</li><li>Guide Specialists in complaint handling and take ownership of complex, sensitive or high-impact cases that exceed Specialist authority, including service-recovery decisions within delegated limits.</li><li>Coordinate with parks, venues, partners and internal support teams to secure timely resolutions and maintain clear, closed-loop communication with the guest.</li><li>Monitor open escalations through to closure, ensuring appropriate documentation, follow-up and management visibility for significant cases.</li><li>Identify recurring guest pain points and service failures and recommend practical corrective actions to the Operations Manager.</li><li>Directly manage Concierge Agents, Specialists and Executives through clear expectations, regular one-to-one meetings, timely coaching, documented feedback and fair performance reviews.</li><li>Review individual and team performance across applicable measures, including quality, guest satisfaction, productivity, adherence, attendance and commercial results, and track agreed improvement actions.</li><li>Address attendance, conduct, capability and underperformance promptly in line with approved procedures, escalating formal action to the Operations Manager and Human Resources when required.</li><li>Recognize strong performance, maintain an inclusive and supportive team environment, and actively manage engagement, wellbeing and day-to-day colleague concerns.</li><li>Coordinate coaching, refresher training, cross-skilling and development actions with Quality and Training teams to close capability gaps and build team resilience.</li><li>Ensure the team follows approved procedures, knowledge content, scripts, delegated authorities and requirements relating to data privacy, payment security and guest information.</li><li>Review interactions and case records as part of routine operational oversight and work with Quality to translate evaluation findings into focused coaching and corrective action.</li><li>Ensure mandatory briefings, training and actions arising from audits, process changes or incidents are completed and understood by the team.</li><li>Identify and promptly report control failures, policy breaches, technology issues and other operational risks, preserving accurate records and supporting investigation and resolution.</li><li>Review daily and weekly performance information, provide clear commentary on results and risks, and maintain action plans for areas requiring improvement.</li><li>Provide the Operations Manager with accurate and timely updates on service delivery, team performance, escalations, attendance, incidents, and colleague feedback.</li><li>Work closely with Workforce Management, Quality, Training, Business Process, Digital and Technical support teams to resolve operational barriers and deliver agreed actions.</li><li>Support the operational readiness and implementation of new services, campaigns, systems and process changes through team briefings, testing, feedback, and post-launch follow-up.</li><li>Use frontline insight and performance trends to identify inefficiencies and recurring issues, implement approved improvements, and measure whether the intended result is achieved.</li><li>Act as duty lead or provide cover for the Operations Manager when formally assigned, operating within documented delegated authority.</li></ul><p>Job Essential </p><br><ul><li>Bachelor's degree in business administration, hospitality, tourism or a related discipline, or equivalent relevant professional experience.</li><li>2 – 4 years' experience in contact centre, customer service, hospitality or guest operations, including at least one year in a formal team-leader or supervisory role with responsibility for people and performance.</li><li>Demonstrated experience managing service delivery, performance and escalations in an omni-channel e Practical understanding of contact centre operations and performance measures, including service level, response time, abandonment, adherence, productivity, quality and guest satisfaction.</li><li>Strong people-leadership capability, including coaching, feedback, attendance and performance management, recognition and team engagement.</li><li>Sound judgement and confidence when handling complex complaints, sensitive guest situations and operational incidents.</li><li>Ability to interpret real-time and historical data, identify underlying causes and convert insight into clear operational actions.</li><li>Working knowledge of contact centre, CRM and workforce-management systems, with proficiency in Microsoft Office applications.</li><li>Clear written and spoken English, strong listening skills and the ability to communicate effectively with colleagues, guests and stakeholders at different levels.</li><li>Ability to prioritize and make calm, timely decisions in a fast-paced operation, including during peak demand or service disruption.</li><li>Flexibility to work rotating shifts, weekends and public holidays in line with operational requirements environment.</li></ul><br>Miral Destinations </div>
Farah Experiences LLC
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p>Job Scope</p><br><p>The Concierge Assistant Manager is the first-line operations and people manager for an assigned team of Concierge Agents, Specialists and Executives. Reporting to the Operations Manager, the role is accountable for translating daily operational plans into effective shift delivery across voice and digital channels, maintaining coverage and service performance, managing individual and team results, and ensuring a consistent guest experience.</p><br><p>The role takes ownership of escalations beyond Specialist authority, provides timely decisions and support within delegated limits, and works closely with Workforce Management, Quality, Training, Business Process and Technical support teams to resolve operational issues and improve results. The Assistant Manager supports the Operations Manager in implementing department strategy, workforce plans, approved policies and change initiatives.</p><br><p>Job Responsibilities</p><br><ul><li>Lead the day-to-day operation of the assigned team or shift, setting clear priorities, allocating work and ensuring appropriate coverage across supported channels and services.</li><li>Monitor real-time queue conditions, service levels, response times, abandonment, adherence and workload; take timely corrective action and coordinate resource movements with Workforce Management and other operational leaders.</li><li>Conduct effective shift briefings and handovers so that operational updates, guest-impacting issues, performance priorities and outstanding actions are understood and followed through.</li><li>Maintain service continuity during peaks, system outages and operational incidents by implementing approved contingency measures and promptly escalating material risks to the Operations Manager.</li><li>Ensure guest cases, transactions, follow-ups and operational records are complete, accurate and handled within agreed service levels and procedures.</li><li>Ensure consistent delivery of brand and service standards across voice, email, chat, social media and other supported contact channels.</li><li>Guide Specialists in complaint handling and take ownership of complex, sensitive or high-impact cases that exceed Specialist authority, including service-recovery decisions within delegated limits.</li><li>Coordinate with parks, venues, partners and internal support teams to secure timely resolutions and maintain clear, closed-loop communication with the guest.</li><li>Monitor open escalations through to closure, ensuring appropriate documentation, follow-up and management visibility for significant cases.</li><li>Identify recurring guest pain points and service failures and recommend practical corrective actions to the Operations Manager.</li><li>Directly manage Concierge Agents, Specialists and Executives through clear expectations, regular one-to-one meetings, timely coaching, documented feedback and fair performance reviews.</li><li>Review individual and team performance across applicable measures, including quality, guest satisfaction, productivity, adherence, attendance and commercial results, and track agreed improvement actions.</li><li>Address attendance, conduct, capability and underperformance promptly in line with approved procedures, escalating formal action to the Operations Manager and Human Resources when required.</li><li>Recognize strong performance, maintain an inclusive and supportive team environment, and actively manage engagement, wellbeing and day-to-day colleague concerns.</li><li>Coordinate coaching, refresher training, cross-skilling and development actions with Quality and Training teams to close capability gaps and build team resilience.</li><li>Ensure the team follows approved procedures, knowledge content, scripts, delegated authorities and requirements relating to data privacy, payment security and guest information.</li><li>Review interactions and case records as part of routine operational oversight and work with Quality to translate evaluation findings into focused coaching and corrective action.</li><li>Ensure mandatory briefings, training and actions arising from audits, process changes or incidents are completed and understood by the team.</li><li>Identify and promptly report control failures, policy breaches, technology issues and other operational risks, preserving accurate records and supporting investigation and resolution.</li><li>Review daily and weekly performance information, provide clear commentary on results and risks, and maintain action plans for areas requiring improvement.</li><li>Provide the Operations Manager with accurate and timely updates on service delivery, team performance, escalations, attendance, incidents, and colleague feedback.</li><li>Work closely with Workforce Management, Quality, Training, Business Process, Digital and Technical support teams to resolve operational barriers and deliver agreed actions.</li><li>Support the operational readiness and implementation of new services, campaigns, systems and process changes through team briefings, testing, feedback, and post-launch follow-up.</li><li>Use frontline insight and performance trends to identify inefficiencies and recurring issues, implement approved improvements, and measure whether the intended result is achieved.</li><li>Act as duty lead or provide cover for the Operations Manager when formally assigned, operating within documented delegated authority.</li></ul><p>Job Essential </p><br><ul><li>Bachelor's degree in business administration, hospitality, tourism or a related discipline, or equivalent relevant professional experience.</li><li>2 – 4 years' experience in contact centre, customer service, hospitality or guest operations, including at least one year in a formal team-leader or supervisory role with responsibility for people and performance.</li><li>Demonstrated experience managing service delivery, performance and escalations in an omni-channel e Practical understanding of contact centre operations and performance measures, including service level, response time, abandonment, adherence, productivity, quality and guest satisfaction.</li><li>Strong people-leadership capability, including coaching, feedback, attendance and performance management, recognition and team engagement.</li><li>Sound judgement and confidence when handling complex complaints, sensitive guest situations and operational incidents.</li><li>Ability to interpret real-time and historical data, identify underlying causes and convert insight into clear operational actions.</li><li>Working knowledge of contact centre, CRM and workforce-management systems, with proficiency in Microsoft Office applications.</li><li>Clear written and spoken English, strong listening skills and the ability to communicate effectively with colleagues, guests and stakeholders at different levels.</li><li>Ability to prioritize and make calm, timely decisions in a fast-paced operation, including during peak demand or service disruption.</li><li>Flexibility to work rotating shifts, weekends and public holidays in line with operational requirements environment.</li></ul> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Aftersales Receptionist plays a crucial role in maintaining exceptional customer service and operational efficiency in the service department. The position involves direct customer interaction, effective appointment management, and comprehensive administrative support to ensure a seamless customer journey from arrival to departure. Success in this role is measured by customer satisfaction scores, accuracy in appointment management, and effective team collaboration to uphold the service standards of the dealership.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Reception & Front Desk Management</p><p><br></p><ul><li>Greet customers professionally upon arrival at the service center.</li><li>Direct customers to the appropriate Service Advisor or department.</li><li>Handle incoming telephone calls, WhatsApp inquiries, and email communication.</li><li>Maintain a welcoming and organized reception area at all times.</li></ul><p><br></p><p>Appointment Management</p><p><br></p><ul><li>Manage service appointments in the system for both walk-in and scheduled visits.</li><li>Confirm daily bookings with customers and update them on any appointment changes or waiting times.</li><li>Coordinate with Service Advisors to prevent overbooking or delays.</li><li>Ensure accurate appointment segregation and upload details in the designated system.</li></ul><p><br></p><p>Customer Communication</p><p><br></p><ul><li>Provide customers with service information, estimated waiting times, and necessary paperwork.</li><li>Assist with vehicle status updates when Service Advisors are unavailable.</li><li>Notify customers when their vehicles are ready for delivery through phone inquiries.</li></ul><p><br></p><p>Administrative & Documentation Support</p><p><br></p><ul><li>Prepare and manage service-related documents and appointment sheets.</li><li>Assist with invoice printing and provide customer copies as required.</li><li>Maintain logs for customer visits, calls, and vehicle flow.</li></ul><p><br></p><p>Coordination with Service Advisors & Workshop Team</p><p><br></p><ul><li>Support Service Advisors with customer queue management and communication of customer concerns.</li><li>Ensure smooth workflow between reception, workshop, and parts department.</li><li>Monitor vehicle delivery processes accurately.</li></ul><p><br></p><p>Customer Satisfaction & Service Quality</p><p><br></p><ul><li>Ensure high levels of customer service and professionalism.</li><li>Address basic customer concerns and escalate issues when necessary.</li><li>Engage in CSV & NPS feedback as part of quality measures.</li></ul><p><br></p><p>Compliance & Process Adherence</p><p><br></p><ul><li>Follow brand and dealership policies for customer handling and documentation.</li><li>Maintain confidentiality and accuracy of customer data.</li><li>Adhere to attendance and punctuality requirements.</li></ul><p><br></p><p>Additional Support Duties</p><p><br></p><ul><li>Assist in organizing the reception area for audits or special campaigns.</li><li>Support Service Advisors during busy hours to reduce customer wait time.</li><li>Help with promotional materials, service reminders, and customer notifications.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Proficiency in using customer relationship management (CRM) software.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to multitask and prioritize in a fast-paced environment.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>High school diploma or equivalent; additional certification in customer service is a plus.</li><li>1-2 years of experience in a customer-facing role, preferably in the automotive industry.</li><li>Proficient with appointment management systems and customer management software.</li><li>Strong verbal and written communication skills with a focus on customer service.</li></ul><p><br></p></div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>There is an exciting new role within the Building's Sustainability Team, which has been developed to meet the growing demands of the technical and strategic sustainability consultancy services at the built environment. Sustainability is a cross disciplinary field that cuts across key sectors.</p><br><p>The Associate Sustainability Consultant will provide technical leadership and strategic oversight across a portfolio of complex sustainability and green building certification projects. The role combines advanced technical expertise, project and team leadership, and client-facing responsibility, with accountability for quality, programme, and certification outcomes. The Associate will support business growth, mentor senior consultants, and act as a trusted advisor to clients and design teams.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Lead the delivery of multiple sustainability and certification projects concurrently, with overall accountability for technical quality, programme, and outcomes.</p><br></li><li><p>Define and oversee sustainability and certification strategies for large or complex developments, including LEED, Mostadam, Estidama, and other rating systems.</p><br></li><li><p>Act as primary technical and client-facing lead on assigned projects, managing senior stakeholder relationships and expectations.</p><br></li><li><p>Provide technical direction and quality assurance for analyses including energy modelling, daylighting, carbon assessments, and building performance studies.</p><br></li><li><p>Review and sign off sustainability reports, scorecards, and submission documentation prior to client issue and third-party submission.</p><br></li><li><p>Oversee responses to assessor, authority, and certification body comments, ensuring timely and technically robust closure.</p><br></li><li><p>Coordinate with architects, engineers, contractors, and specialist consultants to embed sustainability requirements across design and delivery.</p><br></li><li><p>Mentor and technically develop Senior Consultants and Consultants, providing guidance on delivery, documentation, and client engagement.</p><br></li><li><p>Support internal governance, QA processes, and continuous improvement of sustainability tools, templates, and methodologies.</p><br></li><li><p>Contribute to business development activities, including proposals, fee estimates, and technical inputs for bids and presentations.</p><br></li></ul><p><strong>Technical and Professional Skills</strong></p><br><ul><li><p>Advanced technical expertise in sustainable development and green building certification within the built environment.</p><br></li><li><p>Strong leadership, judgement, and decision-making capability across complex, multi-stakeholder projects.</p><br></li><li><p>Excellent written and verbal communication skills, with the ability to advise senior and non-technical clients on complex sustainability matters.</p><br></li><li><p>Proven ability to manage risk, programme, and competing priorities across a project portfolio.</p><br></li><li><p>Commercial awareness, including understanding of scope control, fee management, and project profitability.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications and Experience</strong></p><br><ul><li><p>Typically 10 to 14 years of professional experience in sustainability consulting and green building certification delivery.</p><br></li><li><p>Bachelor’s or Master’s degree in Architecture, Environmental Engineering, Building Sciences, or a related discipline.</p><br></li><li><p>Accredited professional status in one or more sustainability rating systems, such as LEED, Estidama, Mostadam, WELL, or Fitwel.</p><br></li><li><p>Demonstrated experience leading large or complex projects through successful certification.</p><br></li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b><u>GenAI & Agentic AI Development :</u></b><br><br></span><ul><li><span>Design, develop, and deploy production-grade GenAI solutions using advanced LLMs such as OpenAI models.<br></span></li><li><span>Implement Retrieval-Augmented Generation (RAG) pipelines using structured and unstructured enterprise data.<br></span></li><li><span>Design hybrid search architectures combining Vector DBs and Graph DBs such as Azure AI Search, Neo4j, and Databricks Vector Search.<br></span></li><li><span>Develop reusable AI components and frameworks that can be leveraged across multiple enterprise AI use cases. <br></span></li><li><span><u>Build Agentic AI workflows using frameworks such as LangChain, LangGraph, and Haystack, including:</u></span><br></li></ul><ol><li>Multi-agent orchestration including planner, retriever, evaluator, and executor agents.<br></li><li>Tool calling, function execution, and system-to-system automation.<br></li><li>Short-term, long-term, and session-based memory management.<br></li></ol><b><u>Data Validation & Quality</u></b><br><br><ul><li><span>Perform end-to-end data validation before data is consumed by AI, ML, analytics, and decision-intelligence applications. <br></span></li><li><span>Validate data completeness, accuracy, consistency, freshness, aggregations, calculations, and business-rule alignment across source systems and downstream applications.<br></span></li><li><span>Work with business and data teams to validate KPIs, calculations, business rules, AI-generated insights, and recommendations before production release.<br></span></li><li><span>Develop automated data-quality checks, validation frameworks, anomaly detection, and reconciliation processes.<br></span></li><li><span>Identify data-quality issues and coordinate with Data Engineering and relevant teams for resolution.<br></span></li><li><span>Ensure AI-generated insights and recommendations are based on validated and trusted enterprise data.</span></li></ul><b><u>Full-Stack AI & React Application Development</u></b><br><br><ul><li><span>Take hands-on ownership of end-to-end AI application development, from AI/ML services and APIs through user-facing applications. <br></span></li><li><span>Design and develop modern, responsive react-based web applications for AI, analytics, and decision-intelligence use cases.<br></span></li><li><span>Build interactive interfaces for AI insights, recommendations, conversational experiences, dashboards, visualizations, and actionable workflows.<br></span></li><li><span>Integrate React applications with AI/ML services, enterprise APIs, data platforms, authentication services, and backend systems.<br></span></li><li><span>Develop scalable backend services and APIs using Python and relevant API frameworks.<br></span></li><li><span>Ensure frontend and backend applications meet enterprise requirements for performance, security, scalability, usability, and maintainability.</span><br></li></ul><span><b><u>Individual Contribution & Offshore Team Coordination</u></b></span><br><br><ul><li><span>Spend approximately 90% of the role as a hands-on Individual Contributor, directly involved in architecture, coding, development, debugging, testing, optimization, deployment, and production support. <br></span></li><li><span>Allocate approximately 10% of the role to coordinating and reviewing technical tasks delivered by the offshore team.<br></span></li><li><span>Review offshore team deliverables to ensure alignment with requirements, solution design, coding standards, and expected quality.<br></span></li><li><span>Perform code reviews, technical reviews, and functional validation of assigned offshore deliverables.<br></span></li><li><span>Provide clarification on technical requirements and tasks where required to support offshore delivery.<br></span></li><li><span>Track assigned technical tasks and highlight dependencies, quality issues, or delivery risks.<br></span></li><li><span>Work collaboratively with offshore AI Engineers, Data Engineers, Data Scientists, and Frontend Developers on integrated solution delivery.<br></span></li><li><span>Remain directly accountable for assigned hands-on development activities while supporting the quality and integration of offshore deliverables.<br></span></li></ul><span><b><u>Enterprise Integration & Cloud Engineering</u></b><br></span><br><ul><li><span>Develop and integrate AI-powered applications, chatbots, and agents within the Azure ecosystem. <br></span></li><li><span>Integrate AI solutions with enterprise systems using APIs, event-driven architectures, and message brokers.<br></span></li><li><span>Build secure and scalable services leveraging Azure App Services, Azure Functions, AKS, Azure Cache for Redis, and related services.<br></span></li><li><span>Integrate applications with enterprise identity and access-management frameworks including authentication, authorization, RBAC, and data-level security.<br></span></li><li><span>Work closely with Cloud, Digital, Data Engineering, Architecture, Security, and Business teams for end-to-end solution delivery.<br></span></li></ul><span><b><u>Production Readiness, MLOps & LLMOps</u></b></span><br><br><ul><li><span>Implement guardrails for hallucination control, data privacy, security, responsible AI, and output validation. <br></span></li><li><span>Ensure enterprise-grade governance including access control, auditability, monitoring, and compliance.<br></span></li><li><span>Monitor production performance across availability, latency, accuracy, reliability, and scalability.<br></span></li><li><span><u>Apply MLOps / LLMOps best practices across the lifecycle, including:</u> <br></span></li></ul><ol><li><span>Model and version management. <br></span></li><li><span>Prompt versioning and rollback.<br></span></li><li><span>CI/CD pipelines for AI applications.<br></span></li><li><span>Automated prompt, retrieval, API, and regression testing.<br></span></li><li><span>Monitoring, logging, tracing, and observability.</span><br></li></ol><b><u>Performance Optimization & Continuous Improvement</u></b><br><br><ul><li><span>Analyze AI application and agent performance using metrics such as accuracy, response quality, latency, adoption, and task completion. <br></span></li><li><span>Optimize prompts, retrieval strategies, agent flows, APIs, database queries, and application performance based on actual usage.<br></span></li><li><span>Identify and resolve performance bottlenecks across data, AI, backend, database, and frontend layers.<br></span></li><li><span>Drive continuous improvement through experimentation, evaluation, monitoring, and user feedback.</span><br></li></ul><br><span>Requirements</span><ul><li><span>Strong hands-on understanding of LLMs, transformers, embedding, prompt engineering, context engineering, RAG, and evaluation techniques. <br></span></li><li><span>Experience building end-to-end GenAI and Agentic AI products from development through production deployment.<br></span></li><li><span>Hands-on experience with LangChain, LangGraph, Haystack, n8n, and Microsoft Copilot ecosystem or similar frameworks.<br></span></li><li><span>Practical experience designing multi-agent architectures and orchestrating reasoning, retrieval, tools, and actions.<br></span></li><li><span>Strong experience with Vector and Graph Databases, including Azure AI Search, Neo4j, and Databricks Vector Search.<br></span></li><li><span>Proven experience implementing RAG pipelines using structured and unstructured enterprise data.<br></span></li><li><span>Strong experience with data validation, data-quality checks, reconciliation, KPI validation, and business-rule validation.<br></span></li><li><span>Strong proficiency in Python, SQL, and Spark & Hands-on experience developing React / JavaScript / TypeScript applications.<br></span></li><li><span>Experience developing APIs and backend services using FastAPI, Flask, or equivalent frameworks<br></span></li><li><span>Hands-on experience with PyTorch and/or TensorFlow.<br></span></li><li><span>Experience working with large-scale AI/ML systems in production environments.<br></span></li><li><span>Experience reviewing code and technical deliverables from distributed/offshore development teams.<br></span></li><li><span>Strong problem-solving skills across AI, data, backend, frontend, and enterprise system integration.<br></span></li></ul><b><u>Azure & Data Platform Experience</u></b> <br><br><u>Hands-on experience with relevant Azure and enterprise data technologies, including:</u><br><br><ul><li><span>Azure OpenAI<br></span></li><li><span>Azure Data Factory (ADF)<br></span></li><li><span>Azure Databricks<br></span></li><li><span>Azure AI Search<br></span></li><li><span>Databricks Genie<br></span></li><li><span>Azure AI Document Intelligence<br></span></li><li><span>Azure App Services<br></span></li><li><span>Azure Functions<br></span></li><li><span>Azure Kubernetes Service (AKS)<br></span></li><li><span>Azure Cache for Redis<br></span></li><li><span>Azure Bot Service / Bot Framework<br></span></li><li><span>API Management<br></span></li><li><span>Microsoft Entra ID / Azure AD<br></span></li><li><span>CI/CD and DevOps tooling<br></span></li></ul><br> </div>
UAE - Abu Dhabi
Job Purpose<br><br>Lead and oversee asset management operations, including strategic planning, financial management, contract management, and asset performance optimization. Ensure delivery of high-quality facilities management services aligned with client expectations, leveraging data, technology, and industry best practices.<br><br>Key Responsibilities<br><br>Leadership & Strategy<br><br>Lead asset management, contracts, and finance teams to deliver optimal asset performance and value. Develop and execute asset management strategies, budgets, and performance plans across multiple locations. Drive continuous improvement initiatives and innovation within asset management practices. Ensure compliance with company policies, client requirements, and HSE standards. Collaborate with senior leadership and clients to enhance asset management and contracting models.<br><br>Asset Management<br><br>Develop and implement asset management strategies aligned with ISO 55000 standards. Establish and maintain asset registers and lifecycle management plans (20–30 year horizon). Drive performance optimization and cost efficiency of physical assets. Promote best practices and knowledge sharing across facilities management teams.<br><br>Operational Planning (Opex & Capex)<br><br>Lead development of 3–5 year operational and capital expenditure plans. Oversee annual FM planning and service delivery performance. Review maintenance strategies and ensure alignment with operational and contractual requirements. Implement FM quality standards, policies, and procedures.<br><br>Financial Management & Contracts<br><br>Manage budgeting, forecasting, and financial reporting processes. Analyze financial performance to support strategic decision-making. Oversee contract management strategies for third-party service providers. Ensure cost control and value optimization across FM operations.<br><br>Technology, Data & Systems<br><br>Lead implementation and optimization of FM technologies (e.g., CMMS, BMS, SCADA). Manage asset data systems including BIM and CAD. Ensure accuracy and governance of asset databases and documentation. Drive data-driven insights and reporting to enhance asset performance.<br><br>Stakeholder Management<br><br>Act as the primary point of contact for asset management-related matters with clients. Collaborate with internal teams, contractors, vendors, and government authorities. Ensure alignment between operational teams and client expectations.<br><br>Qualifications & Experience<br><br>Education<br><br>Bachelor’s degree in Asset Management, Facilities Management, Property Management, Business Administration, Engineering, or related field.<br><br>Experience<br><br>Minimum 10+ years of experience in asset/facilities management. Proven leadership experience in senior management roles. Demonstrated success in asset strategy development, financial management, and operational delivery.<br><br>Technical Knowledge<br><br>Asset and facilities management principles ISO standards (ISO 55000, ISO 9001, ISO 14001, ISO 45001) FM systems (CMMS/CAFM, BMS, SCADA) Contract and vendor management Financial planning and performance management<br><br>Key Performance Areas<br><br>Delivery of asset management strategies and financial targets Implementation of FM compliance and assurance programs Accurate forecasting, reporting, and performance tracking Optimization of asset lifecycle costs and service delivery<br><br>Key Challenges<br><br>Managing diverse asset portfolios with varying data quality Ensuring compliance with ISO standards and UAE market expectations Coordinating across multiple stakeholders and service providers Driving value and performance in a complex FM environment
Towers Rotana
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Materials professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Towers Rotana Dubai.<br><br>As a Buyer you are responsible for procuring according to set procedures all daily system allocated and authorized purchase requests whether storeroom or direct items to the best interest of the property, whereby your role will include key responsibilities such as:<br><br>• Check the system daily and complete all administrative procedures concerning allocated received requests and orders <br>• Check queries and request clarifications or any concerns regarding received purchase requests data, description, units, quantities and specifications<br>• Request and negotiate best price quotations, ensuring best quality for all received orders and forward same for approval, while ensuring the best delivery schedule<br>• Handle timely the daily market list, allocating orders, checking new items included for price and availability, ensuring approvals for onward vendor order confirmation<br>• Check and ensure that all approved and authorized purchase orders are timely forwarded (faxed or delivered) to the concerned vendors<br>• Verify and follow up on all pending orders (approved and under approval) through system reports and / or by reporting any concerns<br>• Investigate and clarify price, quantity and quality discrepancies with the approved order being reported upon delivery by the vendors<br>• Review and update all personally entered (locked) price quotations, quote validity and supplier’s data in the system</p> </div>