Store manager Jobs - Dubai UAE

<p>Position Title: Store Manager – Luxury Jewellery Employment Type: Full Time Salary AED: up to 23,000 plus commission depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: • Drive store revenue and profitability through strategic sales planning and execution. Achieve and exceed monthly, quarterly, and annual sales targets. • Deliver exceptional luxury customer service aligned with brand standards. Build and maintain long-term relationships with VIP and high-net-worth clients. • Ensure premium visual merchandising standards are maintained at all times. • Maintain strict security measures for handling high-value jewellery inventory. Minimize stock loss through effective controls and staff awareness.</p><p>Qualifications: • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. • Minimum 3 years of experience managing a luxury jewellery store, with a strong understanding of luxury retail operations, customer service standards, and luxury retail etiquette. • Proven experience handling high-value jewellery, including knowledge of diamonds, gemstones, and jewellery certifications. • Demonstrated ability to serve VIP, UHNW (Ultra-High-Net-Worth), and international clientele within the GCC luxury retail market.</p>

<p>Position Title: Store Manager – Luxury Jewellery Employment Type: Full Time Salary AED: up to 23,000 plus commission depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based enterprise, with a continuously growing portfolio of various industries including luxury fashion, couture accessories, and lifestyle brands. Job Description: • Drive store revenue and profitability through strategic sales planning and execution. Achieve and exceed monthly, quarterly, and annual sales targets. • Deliver exceptional luxury customer service aligned with brand standards. Build and maintain long-term relationships with VIP and high-net-worth clients. • Ensure premium visual merchandising standards are maintained at all times. • Maintain strict security measures for handling high-value jewellery inventory. Minimize stock loss through effective controls and staff awareness.</p><p>Qualifications: • Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field. • Minimum 3 years of experience managing a luxury jewellery store, with a strong understanding of luxury retail operations, customer service standards, and luxury retail etiquette. • Proven experience handling high-value jewellery, including knowledge of diamonds, gemstones, and jewellery certifications. • Demonstrated ability to serve VIP, UHNW (Ultra-High-Net-Worth), and international clientele within the GCC luxury retail market.</p>

Position Objective<br><br>Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.<br><br>Financial<br><br>Key Responsibility:<br><br> To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale.<br><br>Process<br><br> To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals.<br><br>Customer<br><br> To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees.<br><br>Learning<br><br> To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team.<br><br>Desired Experience<br><br>The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Position Objective<br><br>Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.<br><br>Financial<br><br>Key Responsibility:<br><br> To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale.<br><br>Process<br><br> To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals.<br><br>Customer<br><br> To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees.<br><br>Learning<br><br> To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team.<br><br>Desired Experience<br><br>The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Position Objective<br><br>Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.<br><br>Financial<br><br>Key Responsibility:<br><br> To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale.<br><br>Process<br><br> To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals.<br><br>Customer<br><br> To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees.<br><br>Learning<br><br> To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team.<br><br>Desired Experience<br><br>The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike. <br><br>What you will do:<br><br>Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives Collaborate with training teams to effectively to develop a gold standard team Establish weekly/monthly objectives for the team Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent Own store P&L report and manage budgets (salary, expenses, inventory, etc.) Ensure that all merchandise is properly and attractively displayed as per visual guidelines Ensure all store standards and operations are to company standards Collaborate with store support departments to effectively utilize company resources Align with Human Resources on company policies, procedures and development planning for store team<br><br>Who you are:<br><br>Exceptional customer service/clienteling skills Minimum of 3 years' experience in a customer service management role Strong leadership skills, able to coach/motivate team Professional verbal and written communication skills Flexible work schedule, including evenings, weekends, and holidays<br><br>What you will get:<br><br>Competitive salary and bonus incentives A top-of-the-line training program, unique to the industry A clothing allowance for each new seasonand generous employee discount Opportunity to build a career with one of the fastest growing companies in fashion Opportunity to travel to other stores and abroad

Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.

Key Responsibilities:Manage the day-to-day operations of the jewellery showroom, ensuring smooth and efficient business activities. Lead, motivate, and supervise the sales team to achieve individual and store sales targets. Develop and implement sales strategies to maximize revenue and profitability. Provide expert guidance to customers on gold, diamond, and precious stone jewellery, ensuring a premium shopping experience. Monitor sales performance and prepare daily, weekly, and monthly sales reports for management review. Maintain high standards of customer service and promptly resolve customer concerns and complaints. Oversee inventory management, stock control, stock audits, and replenishment to ensure inventory accuracy and minimize losses. Monitor gold rates, diamond pricing, and market trends to support pricing decisions and sales planning. Ensure proper display, presentation, and security of all jewellery products in accordance with company policies. Coordinate with procurement, production, and logistics teams to ensure timely availability of stock and customer orders. Manage high-value transactions and ensure compliance with company financial and cash-handling procedures. Train, mentor, and evaluate store employees to improve performance, product knowledge, and customer service skills. Ensure compliance with company policies, operational procedures, health and safety regulations, and security requirements. Build and maintain strong relationships with VIP customers, corporate clients, and repeat customers. Plan and execute promotional activities, sales campaigns, and customer engagement initiatives to drive store performance. Analyze sales trends, customer preferences, and market conditions to identify growth opportunities. Ensure the store consistently meets company standards for cleanliness, visual merchandising, and operational excellence. Should be open for any location in UAE<br>Qualifications & Experience:Proven experience as a Store Manager in the gold and diamond jewellery industry. Strong knowledge of gold, diamonds, gemstones, jewellery manufacturing processes, and market trends. Excellent leadership, communication, negotiation, and customer relationship management skills. Strong analytical and problem-solving abilities. Proficiency in retail management systems, inventory control, and sales reporting. Ability to manage a team effectively in a fast-paced retail environment.

???? We’re Hiring: Retail Operations Supervisor / Store Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused retail organization committed to delivering excellent shopping experiences through efficient operations, knowledgeable teams, and strong commercial performance. We combine customer service, operational discipline, inventory management, and sales excellence to create sustainable retail growth. Our culture values leadership, accountability, teamwork, customer satisfaction, and continuous improvement. We are looking for an experienced retail professional who can lead store operations while maintaining high standards across service, sales, and daily performance. The Role We are seeking an experienced Retail Operations Supervisor / Store Manager to oversee daily retail operations, lead store teams, support sales performance, and ensure an exceptional customer experience. The ideal candidate is commercially aware, organized, and customer-focused, with strong experience in retail operations, staff leadership, inventory control, merchandising, and performance management. Key Responsibilities Oversee daily store operations and ensure efficient, professional, and customer-focused service. Lead, supervise, and motivate sales associates, cashiers, stock teams, and other store personnel. Conduct team briefings and communicate sales targets, promotions, operational priorities, and service expectations. Monitor sales performance, conversion, average transaction value, customer traffic, and other relevant KPIs. Support the achievement of revenue, profitability, customer-service, and operational targets. Ensure shelves, displays, promotional areas, and customer-facing spaces are clean, organized, and properly presented. Monitor inventory levels, stock movements, replenishment, transfers, receiving, and stock accuracy. Coordinate stock counts and investigate discrepancies, damages, losses, and inventory variances. Handle customer inquiries, complaints, returns, exchanges, and service-recovery situations professionally. Ensure POS, cash-handling, payment, refund, and daily closing procedures are followed accurately. Support recruitment, onboarding, training, coaching, scheduling, and performance evaluation of store employees. Coordinate with merchandising, procurement, logistics, marketing, finance, and head-office teams. Implement promotional campaigns, seasonal activities, product launches, and retail initiatives effectively. Monitor compliance with company policies, health and safety requirements, security procedures, and operational standards. Prepare sales, inventory, staffing, incident, and operational performance reports for management. Identify operational challenges and recommend improvements to increase efficiency, customer satisfaction, and profitability. Requirements Bachelor’s degree or equivalent qualification in Business Administration, Retail Management, Marketing, or a related field is preferred.3+ years of professional experience in retail operations, store management, sales supervision, or a similar role is preferred. Proven experience leading and managing retail teams. Strong understanding of retail sales, customer service, inventory control, merchandising, and store operations. Excellent leadership, communication, coaching, and problem-solving skills. Strong commercial awareness and ability to analyze sales and operational KPIs. Excellent organizational skills with strong attention to detail. Experience with POS systems, inventory-management platforms, CRM tools, ERP systems, or retail software. Strong customer-service mindset with the ability to handle complaints and challenging situations professionally. Knowledge of cash management, loss prevention, stock control, and retail compliance procedures. Ability to work effectively in a fast-paced, target-driven environment. Additional language skills are advantageous in an international retail environment. Retail management, sales, customer-service, or related certifications are advantageous but not required. What We Offer Flexible part-time working hours with a remote-friendly administrative and coordination arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional retail operations and commercial growth. Exposure to sales leadership, inventory management, merchandising, customer experience, team development, and retail strategy. Professional development opportunities and continuous retail leadership training. A performance-focused environment where leadership, customer satisfaction, commercial results, teamwork, and operational excellence are highly valued.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Store Manager, you will manage the day-to-day Store operations ranging from customer service to after sales service and handle all administrative functions being the main interface with the back office team. You will manage staff, control stock levels / inventories, organize Store layout and prepare necessary daily, weekly, monthly, quarterly and yearly reports and feedback. Furthermore, a Store Manager shall maintain an active customer database to achieve set targets and secure continuous added value at all times. You will work closely with Area Manager for the smooth running of the Store operations.</p><p>Responsibilities:</p><p><strong>Oversee day to day Store operations</strong></p><ul><li><p>Check sales figures, assist in pricing adjustments…</p></li><li><p>Organize Store layout, merchandise and display items effectively on shelves</p></li><li><p>Decorate and animate window displays as per the company standards and guidelines</p></li><li><p>Conduct regular checks on the organization and cleanliness of the Store floor and storage room</p></li><li><p>Ensure staff compliance and proper implementation of procedures</p></li><li><p>Ensure smooth and effective running of daily activities</p></li><li><p>Ensure that all HR policies are adhered to (including daily rooster, leaves, performance reviews, disciplinary actions, incentives etc.) as per the Shops and Establishment Act and the organization’s HR Manual</p></li></ul><p><strong>Ensure the highest standards of customer service are well maintained in the Store</strong></p><ul><li><p>Confirm the compliance of customer service with the company standards</p></li><li><p>Monitor the customer service level of your respective employees</p></li><li><p>Handle / take over customer service complaints and special requests</p></li></ul><p><strong>Boost sales and achieve objectives and sales target</strong></p><ul><li><p>Ensure availability of optimum stock items at all times</p></li><li><p>Focus on selling slow moving items</p></li><li><p>Monitor compliance with stock transfer procedures</p></li><li><p>Replenish stock according to the availability</p></li><li><p>Place and follow up on special orders</p></li><li><p>Apply visual merchandising techniques to boost sales</p></li></ul><p><strong>Guide, coach and motivate staff encouraging career development and enabling future growth</strong></p><ul><li><p>With the coordination with T&amp;D Department prepare and carry out OJT focusing on policies/procedures, customer service, product knowledge…</p></li><li><p>Evaluate staff knowledge/performance and take action when needed</p></li><li><p>Prepare appraisal reports and conduct evaluation / follow up meetings</p></li></ul><p><strong>Manage staff and monitor their performance</strong></p><ul><li><p>Monitor compliance with administrative policies and procedures</p></li><li><p>Supervise personal grooming, level of product knowledge and customer service</p></li><li><p>Conduct weekly meetings tackling latest products, techniques, issues.</p></li></ul><p><strong>Communicate and work closely with your direct manager</strong></p><ul><li><p>Prepare, discuss and set staff monthly objectives</p></li><li><p>Coordinate stock transfers and present monthly feedback on product movement or when needed</p></li><li><p>Discuss staff related issues such as annual leaves, confirmations…and ensure proper adherence to policies in practice</p></li><li><p>Assist in the Development of a succession plan for the Store and report on staff performance and progress</p></li><li><p>Provide relevant reports on periodic sales, stock movements…to your direct manager</p></li></ul><p><strong>Monitor customer movement into the Store and detect any theft or violation</strong></p><ul><li><p>Familiarize with the security system installed in the Boutique</p></li><li><p>Experience how to prevent and / or handle infringement</p></li><li><p>Prepare and conduct a total stock count at least once a year or when needed</p></li></ul><p><strong>Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability</strong></p><ul><li><p>Receive / probe for trainings, read and follow up on latest trends</p></li><li><p>Seek market intelligence to learn about competitors</p></li></ul><p><strong>Customer Reference and Community event management</strong></p><ul><li><p>Make a customer reference by word of mouth, social media and any other source of customer reference.</p></li><li><p>Make connections with your customer by offering to multiple communication channels such as cold calls, following our public page in Instagram, Facebook, Tweeter and Tiktok.</p></li><li><p>Promote and referred our brand, promotions offers and company profile to your friends, acquaintances and family.</p></li><li><p>Ask the customers to provide feedback regarding the product and services provided to our public pages.</p></li><li><p>Manage corporate community events to build a good relationships with the customers and clients and creating a good brand impressions</p></li><li><p>Find, coordinate with the Event Organizer and request a proposal including timelines, venues, suppliers, legal obligations and budgets.</p></li><li><p>Create positive social engagement around brand and community events</p></li><li><p>Let attendees connect with each other before the event by social media or any way of communication and encourage discussion about the upcoming event.</p></li><li><p>Invite a micro-influencers to your event to build entertainment</p></li><li><p>Set a budget and coordinate with the Accounts Department for the cost related</p></li><li><p>Always seek approval from the Management before finalizing the events.</p></li></ul><p><strong>Liaise with different departments from the head office to ensure the smooth running of operations in the Store</strong></p><ul><li><p>Reconcile daily reports with Accounting Department</p></li><li><p>Ascertain proper labeling and receipt of shipments</p></li><li><p>Ensure accurate figures on POS system as well as proper running of finger scan machine with IT Department</p></li><li><p>Provide feedback to Marketing/Commercial team on activities, promotions…</p></li></ul><p><strong>Attendance and Punctuality</strong></p><ul><li><p>Proper record of attendance in the software provided by the HR Department, failure to do so will be given a warning and disciplinary action.</p></li><li><p>Leave work at the scheduled shift and end time</p></li><li><p>Take breaks that don’t exceed an expected length.</p></li><li><p>Notify the Operation Manager when you need to be late or absent (two (2) hours prior your shift)</p></li><li><p>Apply sick leave in the attendance software upon getting permission from your Operations Manager and attached your Medical Certificate or any supporting documents of your absence due to illness.</p></li></ul><p><strong>Coordination and reporting to the HR Department</strong></p><ul><li><p>Submit the Rooster Daily attendance report every week including week off and shift schedules.</p></li><li><p>Ensure the staff are coming on time on the given schedule</p></li><li><p>Ensure that your subordinates are properly recording the attendance in the software provided by the HR</p></li><li><p>Inform the HR Department for any absences, sick leaves taken by the staff</p></li><li><p>Coordinate with the HR Department for any issues facing in the UBIQHR software.</p></li></ul><p><strong>Any other tasks or responsibilities, which might assigned to you according to the</strong><br><strong>business needs.</strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum : 2 to 5 years of Store Manager Experience Required. Gold &amp; Diamond Industry Mandatory. Only apply if you are in inside UAE.</p><p></p></section>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li> <li>Think hybrid by leveraging all types of point of sales online and offline</li> <p><strong>Team leadership and development</strong></p> <li>Provide a clear vision to the team about the business and store’s vision and key directions</li> <li>Identify, recruit, develop and retain strong talents</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner</li> <p><strong>Customer experience</strong></p> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li> <p><strong>Operational excellence</strong></p> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li> <h4>What you’ll need to succeed</h4> <li>Experience in leading a fashion retail store in the UAE</li> <li>Currently based in the UAE</li> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in a leadership role within luxury fashion retail.</li> <li>Experience within luxury retail in UAE, Kuwait or Qatar.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key Responsibilities</h4> <p><strong>Drive the Business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team Leadership and Development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational Excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <p><strong>Drive the business</strong></p> <ul> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li> <li>Think hybrid by leveraging all types of point of sales online and offline.</li> </ul> <p><strong>Team leadership and development</strong></p> <ul> <li>Provide a clear vision to the team about the business and store’s vision and key directions.</li> <li>Identify, recruit, develop and retain strong talents.</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li> </ul> <p><strong>Customer experience</strong></p> <ul> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li> <li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li> </ul> <p><strong>Operational excellence</strong></p> <ul> <li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Experience in leading a fashion retail store in the UAE.</li> <li>Currently based in the UAE.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><h4>Job summary</h4> <p>Greet customers when they enter the shop and offer assistance with merchandise. Display merchandise, restock items, and ticket merchandise with price or mark-downs. Follow proper inventory system to conduct and reconcile merchandise inventory. Count and verify merchandise orders upon receipt and document any shortages. Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management,</p><p></p>

POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE <br/>- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br/>- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures <br/>- End to end store responsibility in absence of Store Manager <br/>- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br/>- Provide feedback to the Store Manager and Area Manager with regards to employees and products <br/>Key Responsibilities <br/>- Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss <br/>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br/>- Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales <br/>- Assisting the Store Manager in implementation of operating procedures at the store as per the company standards <br/>- Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br/>- Regularly audits own store administration and resolve any issues <br/>- Manage the daily roaster, leave and grievances of the retail staff <br/>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br/>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br/>- Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products <br/>- Ensure awareness and vigilance at all times of security in the store without any negligence <br/>- Must be updated about the various brands of the group for suggestive selling to the customers <br/>- End to end store responsibility in absence of Store Manager <br/>- Must be physically fit to stand for extended hours and heavy lifting <br/><br/>

<p>Position - Store manager / Asst Store manager/ Sales Associate (Jewellery)</p><p>Gender - Any</p><p>Salary + incentives</p><p>Location – UAE</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 1-3 years of experience in similar role in the field of Jewellery (Mandatory)</p></li><li><p>Must be available in UAE for immediate joining.</p></li></ul>