Store manager Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing &amp; non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management &amp; up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS &amp; relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs &amp; profiling.Responsible for quality &amp; soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).<br>Responsibilities:<br></p><ul><li>Improve share of wallet &amp; target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing &amp; non-borrowing accounts by cross-selling complete range of banking products.</li></ul><ul><li>Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.</li></ul><ul><li>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li></ul><ul><li>Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.</li></ul><ul><li>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li></ul><ul><li>Maintain acceptable portfolio quality.</li></ul><ul><li>Screen the market for NTB opportunities.</li></ul><ul><li>Liaise between internal and external advisors to ensure precision of agreements.</li></ul><ul><li>Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.</li></ul><ul><li>Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</li></ul><ul><li>Achieve assigned financial and non financial targets.</li></ul><ul><li>Adhere to all the compliance &amp; regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.</li></ul><ul><li>Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.</li></ul><ul><li>Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile &amp; requirements.</li></ul><br>Qualifications:<br><ul><li>Banking Sales &amp; service experience with proven relationship management qualities.</li></ul><ul><li>Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)</li></ul><ul><li>Excellent communication and negotiation skills.</li></ul><ul><li>At least 4 years + relevant banking experience in local or international market</li></ul><ul><li>MBA/CA or if a regular graduate needs to possess adequate relevant experience.</li></ul><ul><li>Positive attitude, strong work ethic and a good team player.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing &amp; non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management &amp; up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS &amp; relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs &amp; profiling.Responsible for quality &amp; soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).<br>Responsibilities:<br></p><ul><li>Improve share of wallet &amp; target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing &amp; non-borrowing accounts by cross-selling complete range of banking products.</li></ul><ul><li>Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.</li></ul><ul><li>Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li></ul><ul><li>Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.</li></ul><ul><li>Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li></ul><ul><li>Maintain acceptable portfolio quality.</li></ul><ul><li>Screen the market for NTB opportunities.</li></ul><ul><li>Liaise between internal and external advisors to ensure precision of agreements.</li></ul><ul><li>Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility.</li></ul><ul><li>Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives.</li></ul><ul><li>Achieve assigned financial and non financial targets.</li></ul><ul><li>Adhere to all the compliance &amp; regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.</li></ul><ul><li>Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management.</li></ul><ul><li>Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile &amp; requirements.</li></ul><br>Qualifications:<br><ul><li>Banking Sales &amp; service experience with proven relationship management qualities.</li></ul><ul><li>Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)</li></ul><ul><li>Excellent communication and negotiation skills.</li></ul><ul><li>At least 4 years + relevant banking experience in local or international market</li></ul><ul><li>MBA/CA or if a regular graduate needs to possess adequate relevant experience.</li></ul><ul><li>Positive attitude, strong work ethic and a good team player.</li></ul> </div>

<p><strong>Job purpose:</strong></p><p>The primary purpose of a Helper is to assist other workers or teams with various tasks, providing support in different areas of operations to increase productivity and efficiency. Helpers perform a wide range of duties including preparing materials, handling tools, and ensuring that work environments are organized and safe.</p><p><strong>Job responsibilities:</strong></p><ul><li><p>Receive and Inspection of all incoming materials and report any damages/Shortages to storekeeper</p></li><li><p>Barcode all incoming material for FG</p></li><li><p>Stack all materials in the allocated location in a way to optimize available and human resources</p></li><li><p>Arrange picking up of materials as per Pick slip and verify the items along with storekeeper</p></li><li><p>Load and unload goods from the vehicle as instructed by storekeeper.</p></li><li><p>Maintain warehouse and surrounding area neat and orderly manner.</p></li><li><p>Assist storekeeper and Store Manager in Cycle count.</p></li><li><p>Accompany the driver for deliveries as and when instructed by storekeeper</p></li><li><p>Ensure safety at all time</p></li><li><p>Use company assets with utmost care.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Educational Qualification</strong></p><ul><li><p>High School or equivalent</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>Minimum 1 year experience as helper, factory worker, or similar role.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Strong physique to pick-up at least 15-20kgs.</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Must be able to communicate and understand English and Hindi</p></li></ul>

Position Objective<br><br>The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.<br><br>Key Responsibility<br><br>Customer Service:<br><br> Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions.<br><br>Grooming / Attitude / Knowledge<br><br> Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.<br><br>Merchandising<br><br> Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.<br><br>Process<br><br> Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.<br><br>Desired Qualification<br><br>The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective<br><br>The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.<br><br>Key Responsibility<br><br>Customer Service:<br><br> Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions.<br><br>Grooming / Attitude / Knowledge<br><br> Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.<br><br>Merchandising<br><br> Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.<br><br>Process<br><br> Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.<br><br>Desired Qualification<br><br>The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job purpose:</strong></p><p>The primary purpose of a Helper is to assist other workers or teams with various tasks, providing support in different areas of operations to increase productivity and efficiency. Helpers perform a wide range of duties including preparing materials, handling tools, and ensuring that work environments are organized and safe.</p><p><strong>Job responsibilities:</strong></p><ul><li><p>Receive and Inspection of all incoming materials and report any damages/Shortages to storekeeper</p></li><li><p>Barcode all incoming material for FG</p></li><li><p>Stack all materials in the allocated location in a way to optimize available and human resources</p></li><li><p>Arrange picking up of materials as per Pick slip and verify the items along with storekeeper</p></li><li><p>Load and unload goods from the vehicle as instructed by storekeeper.</p></li><li><p>Maintain warehouse and surrounding area neat and orderly manner.</p></li><li><p>Assist storekeeper and Store Manager in Cycle count.</p></li><li><p>Accompany the driver for deliveries as and when instructed by storekeeper</p></li><li><p>Ensure safety at all time</p></li><li><p>Use company assets with utmost care.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Qualification</strong></p><ul><li><p>High School or equivalent</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>Minimum 1 year experience as helper, factory worker, or similar role.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Strong physique to pick-up at least 15-20kgs.</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Must be able to communicate and understand English and Hindi</p></li></ul><p></p></section>

Position Objective<br><br>The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.<br><br>Key Responsibility<br><br>Customer Service:<br><br> Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions.<br><br>Grooming / Attitude / Knowledge<br><br> Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.<br><br>Merchandising<br><br> Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.<br><br>Process<br><br> Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.<br><br>Desired Qualification<br><br>The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective<br><br>The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.<br><br>Key Responsibility<br><br>Customer Service:<br><br> Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions.<br><br>Grooming / Attitude / Knowledge<br><br> Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.<br><br>Merchandising<br><br> Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.<br><br>Process<br><br> Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.<br><br>Desired Qualification<br><br>The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective<br><br>The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.<br><br>Key Responsibility<br><br>Customer Service:<br><br> Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions.<br><br>Grooming / Attitude / Knowledge<br><br> Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.<br><br>Merchandising<br><br> Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.<br><br>Process<br><br> Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.<br><br>Desired Qualification<br><br>The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Job Description<br><br>We are looking for an experienced and creative Sales Supervisor with a strong background in managing retail stores specializing in candy, sweets, and family-oriented products. This role requires someone who can create a fun, engaging atmosphere for children and families while driving sales and maintaining exceptional service standards.<br><br>The ideal candidate will:<br>• Lead and motivate the sales team to create a welcoming environment for families and children.<br>• Train staff on product knowledge, allergen awareness, and safe handling practices.<br>• Plan and execute seasonal displays, promotions, and interactive in-store events to attract families.<br>• Ensure high standards of cleanliness, product presentation, and stock availability.<br>• Monitor daily sales performance and support the team in achieving targets.<br>• Handle customer inquiries and complaints with professionalism and care.<br><br><br><br>Requirements<br><br>• Minimum 3 years’ experience as a Sales Supervisor or Store Manager in candy stores, confectionery shops, or family retail environments.<br>• Valid UAE or GCC driving license (mandatory).<br>• Strong understanding of candy products, packaging, and seasonal trends.<br>• Proven ability to train and manage a team in a fun, fast-paced environment.<br>• Experience in organizing interactive events and family promotions.<br>• High school diploma required; Bachelor’s degree preferred.<br><br><br><br>Benefits<br><br>• Competitive salary with performance-based bonuses.<br>• Career growth opportunities within a multi-brand retail group.<br>• Specialized training in candy retail management and seasonal sales strategies.<br>• Employee discounts across all company brands.<br>• Positive, fun working environment focused on creativity and family experiences.<br><br>Skills: Strong leadership and team motivation abilities, especially in family-friendly environments. Creativity in product displays, seasonal setups, and interactive event planning. Excellent communication skills, especially in dealing with children, parents, and families Ability to train staff on product knowledge, allergy awareness, and safe handling practices. Experience with promotional campaigns targeting kids and families. Strong inventory management skills, with focus on seasonal stock planning. Familiarity with POS systems and basic sales reporting tools. Excellent customer service and complaint handling skills with a focus on maintaining family loyalty. High energy and enthusiasm, with the ability to create a fun and engaging shopping atmosphere.

<ul><li><p>Receive the customer and engage with them to understand their requirement.</p></li><li><p>Introduce various products to the customers and facilitate their buying decision.</p></li><li><p>Prepare the estimate of the products selected and complete the sales transaction.</p></li><li><p>Achieve category wise sales target for the allocated section.</p></li><li><p>Promote and enroll customers in Schemes, highlighting and promoting its benefits.</p></li><li><p>Supporting customers in scheme opening process.</p></li><li><p>Understand the queries and complaints from the customer and address with right solution</p></li><li><p>Managing customer experience in the assigned section as per established guidelines, support in all after- sales queries.</p></li><li><p>Appropriate Packing of Products according to the Product Category.</p></li><li><p>Responsible for proper and attractive display of the products at the appropriate counter</p></li><li><p>Monitor the stock in the section and ensure adequate stock for sales.</p></li><li><p>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.</p></li><li><p>Monitor the dead stock and liaison with the store manager to minimize the same.</p></li><li><p>Transfer the stock to the locker at the close of the day; maintain safety of jewelry displayed to customers.</p></li><li><p>Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.</p></li><li><p>Provide support to the marketing team for potential customer visits and exhibitions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>HSC Qualified or above</p></li><li><p>1-6 Years experience in customer service or retail sales</p></li></ul>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day <br>JOB TITLESales Associate | Majid Al Futtaim Lifestyle | Operations<br>ROLE PROFILE:Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer. Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions. Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind. Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell. Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment. Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss. Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.<br>REQUIREMENTS:High School Certificate1-2 Years Industry Experience Good Communication Skills Excellent Customer Service<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1</strong>. <strong>Customer Service &amp; Sales:</strong></p><br><br><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store's product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><p><strong>2. Store Operations:</strong></p><br><br><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes including receiving, price tagging, and storing of products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><p><strong>3. Cash Handling:</strong></p><br><br><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><p><strong>4. Team</strong> <strong>Collaboration:</strong></p><br><br><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to store manager to support continuous improvement and customer satisfaction.</li></ul> <br><br> </div>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day<br>JOB TITLESales Associate | Majid Al Futtaim Lifestyle | Operations<br>ROLE PROFILE:Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer. Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions. Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind. Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell. Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment. Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss. Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.<br>REQUIREMENTS:High School Certificate1-2 Years Industry Experience Good Communication Skills Excellent Customer Service<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>SUMMARY / INTRODUCTION<br>The Officer, Customer Service supports customers at the branch by delivering professional and reliable service while protecting the interests of the Bank. Reporting to the Assistant Branch Manager, the role contributes to a positive customer experience, supports effective branch operations, and is responsible for achieving assigned sales and business development targets. The position requires a strong commitment to integrity, confidentiality, regulatory compliance, Bank policies, and sales performance.</p><br><p><br>KEY RESPONSIBILITIES<br>Achieve assigned sales targets through proactive customer engagement, identification of customer needs, cross-selling of Bank products and services, and generation of quality referrals in line with branch objectives.<br>Update the first responsibility as:<br>Deliver professional customer service aligned with the Bank's standards and customer needs while actively identifying opportunities to promote relevant Bank products and services.</p><br><p><br>REQUIREMENTS / QUALIFICATIONS<br>Required<br>Ability to achieve individual sales targets while maintaining high standards of customer service and compliance.<br>Strong customer engagement and relationship-building skills with a focus on business growth and revenue generation.<br>Preferred/Beneficial<br>Proven experience in achieving sales targets for retail banking products and services.<br>Strong sales, cross-selling, and referral-generation skills.<br>Ability to balance customer service responsibilities with business and sales objectives.</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>

<p>Job Purpose To deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all customers, with the key aim of retaining existing customers and attracting new ones.</p><br><p><strong>Job Responsibilities</strong></p><ul><li><p>Greet and welcome customers confidently and in a professional manner.</p></li><li><p>Guide customers through the showroom, introduce them to the Sales Consultant, and arrange refreshments.</p></li><li><p>Assist customers until a Sales Consultant becomes available.</p></li><li><p>Contact customers two days after their visit to ensure a high level of customer service is maintained.</p></li><li><p>Ensure walk-in customer details are captured, entered into the system as leads, and submitted to the line manager on a daily basis.</p></li><li><p>Create leads in Salesforce and transfer them to the relevant Sales Consultant.</p></li><li><p>Ensure all leads are converted and reported to the manager.</p></li><li><p>Create leads from telephone enquiries and forward them to the Sales Team.</p></li><li><p>Ensure all incoming calls are answered within three rings.</p></li><li><p>Ensure all calls are transferred to the appropriate person within 45 seconds.</p></li><li><p>Ensure the timely submission of the showroom tracker, first visit survey detailed report, SSI report, telephone enquiries report, delivery follow-up report, and any other reports as required.</p></li><li><p>Remain alert to any unusual or untoward activities occurring within the showroom and report them accordingly.</p></li><li><p>Support the Delivery In Charge/Delivery Manager in receiving vehicles on Oracle and updating the new vehicle stock ageing report on a daily basis.</p></li><li><p>Support the Delivery In Charge/Delivery Manager in arranging showroom display vehicles and updating the stock ageing report on a weekly or bi-weekly basis.</p></li><li><p>Support the Delivery In Charge in conducting physical stock checks on a weekly basis.</p></li><li><p>Support the Delivery In Charge/Manager in maintaining and managing test drives on a daily basis.</p></li><li><p>Maintain records relating to the maintenance of the test drive vehicle fleet.</p></li><li><p>Assist with the preparation and coordination of test drives for Sales Executives.</p></li><li><p>Collect customer feedback and forward it to the Branch Manager for review on a daily basis.</p></li><li><p>Assist in sourcing and coordinating required maintenance and support suppliers.</p></li><li><p>Maintain an inventory of supplies and report stock levels to the line manager as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Educational Qualification</strong></p><ul><li><p>High school diploma or equivalent; a degree in hospitality, business, or a related field would be advantageous.</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>Minimum of 1-3 years' experience in a similar role.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Proven experience in customer service, preferably within a showroom, retail, or hospitality environment.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent organisational skills and attention to detail.</p></li><li><p>Ability to work under pressure and manage multiple tasks effectively.</p></li><li><p>Professional and friendly demeanour with a strong focus on customer satisfaction.</p></li><li><p>Proficiency in Microsoft Office and showroom management software (preferred).</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Fluent in English; Arabic would be an advantage.</p></li></ul>

<p>Job Purpose To deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all customers, with the key aim of retaining existing customers and attracting new ones.</p><br><p><strong>Job Responsibilities</strong></p><ul><li><p>Greet and welcome customers confidently and in a professional manner.</p></li><li><p>Guide customers through the showroom, introduce them to the Sales Consultant, and arrange refreshments.</p></li><li><p>Assist customers until a Sales Consultant becomes available.</p></li><li><p>Contact customers two days after their visit to ensure a high level of customer service is maintained.</p></li><li><p>Ensure walk-in customer details are captured, entered into the system as leads, and submitted to the line manager on a daily basis.</p></li><li><p>Create leads in Salesforce and transfer them to the relevant Sales Consultant.</p></li><li><p>Ensure all leads are converted and reported to the manager.</p></li><li><p>Create leads from telephone enquiries and forward them to the Sales Team.</p></li><li><p>Ensure all incoming calls are answered within three rings.</p></li><li><p>Ensure all calls are transferred to the appropriate person within 45 seconds.</p></li><li><p>Ensure the timely submission of the showroom tracker, first visit survey detailed report, SSI report, telephone enquiries report, delivery follow-up report, and any other reports as required.</p></li><li><p>Remain alert to any unusual or untoward activities occurring within the showroom and report them accordingly.</p></li><li><p>Support the Delivery In Charge/Delivery Manager in receiving vehicles on Oracle and updating the new vehicle stock ageing report on a daily basis.</p></li><li><p>Support the Delivery In Charge/Delivery Manager in arranging showroom display vehicles and updating the stock ageing report on a weekly or bi-weekly basis.</p></li><li><p>Support the Delivery In Charge in conducting physical stock checks on a weekly basis.</p></li><li><p>Support the Delivery In Charge/Manager in maintaining and managing test drives on a daily basis.</p></li><li><p>Maintain records relating to the maintenance of the test drive vehicle fleet.</p></li><li><p>Assist with the preparation and coordination of test drives for Sales Executives.</p></li><li><p>Collect customer feedback and forward it to the Branch Manager for review on a daily basis.</p></li><li><p>Assist in sourcing and coordinating required maintenance and support suppliers.</p></li><li><p>Maintain an inventory of supplies and report stock levels to the line manager as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Educational Qualification</strong></p><ul><li><p>High school diploma or equivalent; a degree in hospitality, business, or a related field would be advantageous.</p></li></ul><p><strong>Work Experience</strong></p><ul><li><p>Minimum of 1-3 years' experience in a similar role.</p></li></ul><p><strong>Competencies</strong></p><ul><li><p>Proven experience in customer service, preferably within a showroom, retail, or hospitality environment.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Excellent organisational skills and attention to detail.</p></li><li><p>Ability to work under pressure and manage multiple tasks effectively.</p></li><li><p>Professional and friendly demeanour with a strong focus on customer satisfaction.</p></li><li><p>Proficiency in Microsoft Office and showroom management software (preferred).</p></li></ul><p><strong>Languages</strong></p><ul><li><p>Fluent in English; Arabic would be an advantage.</p></li></ul>

<p><strong>Location :-</strong> Abu Dhabi (Marina Mall)</p><br><p><strong>This role is only for Arabic speaking candidates</strong></p><br><p><strong>Company :- Eldiar</strong> is the leading Abu Dhabi-based retailer of unique, distinctive branded furniture, home décor and complementary interior design services. Eldiar currently comprises one multi-brand showroom located within the Marina Mall, Abu Dhabi, presenting a carefully edited collection from the world’s most luxurious furniture manufactures including Theodore Alexander, Duresta, Saccaro, Aria Designs, Phillips Collection, Betis Crafts, and Global Views.</p><p>Eldiar is part of <strong>Mazrui International - </strong>Diversified Holding Group with wide variety of businesses in different sectors such as Financial Investment, Oil & Gas (Oilfield Services), Chemicals, Real Estate, Trading, Distribution, Retail, Hospitality, Education etc.</p><br><p><strong>Designation :-</strong> Sales Executive (Retail/Showroom) - High-end Furniture</p><br><p><strong>Experience :-</strong> Preferably 3 to 6 years of experience in Retail Sector but we are open to look for people with lesser experience. <strong>Freshers can also apply.</strong></p><br><p><strong>Job Objective :- </strong>To enhance relationships with our customers so that they are enticed to buy our merchandise and return to our store.</p><br><p><strong>Key Responsibilities/Duties :-</strong></p><p><strong><u>Customer Service:</u></strong></p><ul><li><p>Tirelessly prospect new customers to meet and exceed stated sales targets.</p></li><li><p>Extend sales opportunities with existing clients.</p></li><li><p>Service our customers in a lively and committed manner.</p></li><li><p>Understand and exceed customer needs and requirements.</p></li><li><p>Apply Dress Code Standards and take pride in your personal appearance.</p></li><li><p>Negotiating the terms of an agreement and closing sales.</p></li><li><p>Maintaining and developing relationships with existing customers by making calls and sending emails.</p></li><li><p>Remain calm and professional, especially in conflict situation.</p></li><li><p>Gathering market and customer information.</p></li><li><p>Discuss with the customers the company’s policy regarding payment terms, returns, exchange, reservation, and viewing delivery.</p></li></ul><br><p><strong><u>Merchandise:</u></strong></p><ul><li><p>Liaising with suppliers to check on the progress of existing orders.</p></li><li><p>Assist in developing brand identity.</p></li><li><p>Checking goods on display and in stock.</p></li><li><p>Reviewing own sales performance, aiming to meet or exceed target.</p></li><li><p>Making accurate, rapid cost calculations, and providing customers with quotations.</p></li><li><p>To maintain the good looking of the display and to assist with the direction of the Branch Manager on the display.</p></li></ul><br><p><strong><u>Store Performance:</u></strong></p><ul><li><p>Actively contribute to overall store performance.</p></li><li><p>Keep up to date with store and department performance.</p></li><li><p>Aware of the stock loss percentage for the branch and you do consistently help to improve this.</p></li><li><p>Proactively drives own training and apply it to the work place.</p></li><li><p>Responsible for the daily housekeeping and maintenance of the store, litter, rails dusted etc.</p></li><li><p>Follow security procedures accurately & thoroughly.</p></li><li><p>Keep up to date a branch safety procedures and policies.</p></li></ul><br><p><strong>Ability & Skills:</strong></p><p>· Arabic speaking</p><p>. Excellent Customer Service Skills</p><p>· Excellent interpersonal and communication skills</p><p>· Being Flexible and adaptable to the needs of work environment</p><p>· Effective time management</p><p>· Proactive and self-motivated.</p><p>· Solid Work Ethics, honesty, and integrity</p><p>· Good organizational skills, time management and computer skills</p><p>· Ability to lead by example and Attention to detail</p><br><p><strong>Desired Candidate Profile</strong></p><p><strong>This role is only for Arabic speaking candidates</strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Cashier | MAF LifeStyle | Operations<br><strong>ROLE SUMMARY</strong><br>The Cashier will be responsible for handling the cash register systems and sales transactions. The individual must greet, assist and serve customers on the shop floor at all points in the shopping experience in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the Store Manager when necessary</li><li>Ensure awareness and understanding of product range and current instore promotion details, sharing the information with customers to encourage sales.</li><li>Support sales teams as and when required through the sales process ensuring maximum benefit to the business.</li><li>Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.</li><li>Operate the cash register, receive payments in all authorized modes and issue receipts / bills against purchases.</li><li>Ensure cash desk standards are maintained at all times including but not limited to cleanliness, tidiness and replenishment.</li><li>Ensure store opening and closing checklists are completed in a timely manner, with responsibility for all stock related activities like delivery and tracking of stock, replenishment, availability and display.</li><li>Be aware of and monitor potential security risks, escalating issues or concerns where necessary.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>High School Certificate.</li><li>1-2 years industry experience.</li><li>Good communication and customer service skills.</li><li>Experience in retail or luxury retail environment.</li><li>Fluent in English.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• To be responsible for all cash/ credit transactions involving movement of goods to and from the shop, offering customer service of a high quality in order to maintain proper accounts and safe custody of cash/ cheques &amp; other related documents<br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Receive cash or any other authorized modes of payment from customers, issue receipts/ bills against their purchase, reconcile cash / credit receipts with sales figures and prepare daily cash summary report for submission to the Accountant, in order to ma<br>• Be responsible for the safe custody of cash received and/ or other relevant documents and deposit the cash/ cheques in the bank everyday with a view to carefully protect the company funds<br>• Answer phone calls &amp; customer queries in a professional manner to offer efficient customer service and enhance the company's image<br>• Monitor the use of petty cash, authorize payments for only approved items or emergency miscellaneous purchases and submit accounts periodically to the Store Manager/Deputy Floor Manager for verification &amp; sanction in order to prevent misuse of funds or mo<br>• Keep count of customer traffic in to the shop and compile relevant information on a daily basis<br>Qualifications:<br>Education/Certification and Continued Education<br>• High School qualification<br>Years of Experience<br>• 2 to 3 years experience in a similar field<br>• Good communication and interpersonal skills<br>• High level personal integrity<br>• Computer literacy<br>• Pleasant personality and good grooming<br>• Customer service orientation<br>• Highly organised with attention to detail</span> </div>