Telesales Jobs in UAE
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<p><strong>Company Description</strong> The Capital Avenue Real Estate is a leading Abu Dhabi–based real estate company dedicated to reshaping the property market experience. The team focuses on customer service, professionalism, and integrity as the foundation of every client interaction. By removing obstacles and minimizing pain points, the company aims to make buying, selling, and leasing property more straightforward and rewarding. Listening carefully to client needs and tailoring strategies to their goals are central to the company’s approach. The Capital Avenue strives to deliver less frustration, more joy, and complete satisfaction throughout each real estate transaction.</p><p><strong>Role Description</strong> The Senior Property Specialist is a full-time, on-site role based in Abu Dhabi, responsible for managing and growing a portfolio of residential and commercial properties. The role involves guiding clients through the full property lifecycle, including viewings, negotiations, contracts, and closing, while providing accurate market insights and professional advice. Daily tasks include prospecting and qualifying leads, conducting property tours, preparing listings and marketing materials, and maintaining up-to-date knowledge of local regulations and market trends. The Senior Property Specialist collaborates with internal teams, landlords, and buyers to ensure smooth transactions, timely documentation, and high-quality customer service. This role is expected to uphold The Capital Avenue’s standards of professionalism and client care, contributing to business development and long-term client relationships.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Demonstrated expertise in real estate sales and leasing, including property presentations, negotiations, and closing processes.</li><li>Strong client relationship skills, with the ability to listen, understand client needs, and provide tailored advisory and solutions.</li><li>Solid knowledge of Abu Dhabi real estate regulations, market trends, and property valuation principles.</li><li>Proficiency in using CRM systems, property listing platforms, and basic office software for documentation and reporting.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients and stakeholders.</li><li>Proven ability to manage multiple properties and transactions simultaneously, with strong organizational and time-management skills.</li><li>Previous experience in a senior property, brokerage, or real estate advisory role in the UAE or GCC region is highly beneficial.</li><li>Bachelor’s degree in Business, Real Estate, Finance, or a related field is preferred, along with relevant professional certifications.</li><li>Fluency in English; Arabic language skills are an advantage.</li><li>Valid UAE driver’s license and willingness to travel within Abu Dhabi for client meetings and property visits.</li></ul>
<p>The Content Creator will be responsible for conceptualizing, creating, and executing high-quality visual and written content for our digital platforms. The ideal candidate should have a strong creative sense, an understanding of luxury and fragrance branding, and the ability to create compelling content that drives brand awareness, audience engagement, and product interest.</p><br><ul><li><p>Create engaging photo, video, and written content for Instagram, TikTok, Facebook, YouTube, and other digital platforms.</p></li><li><p>Develop creative concepts, reels, short-form videos, product showcases, and promotional campaigns for perfume collections.</p></li><li><p>Plan and execute content shoots, including product photography, lifestyle shoots, fragrance campaigns, and behind-the-scenes content.</p></li><li><p>Develop compelling storytelling around fragrance notes, ingredients, inspiration, packaging, and brand heritage.</p></li><li><p>Collaborate with the marketing, sales, and design teams to align content with brand positioning and business objectives.</p></li><li><p>Create content tailored to different international markets, audiences, and cultural preferences.</p></li><li><p>Stay updated on social media trends, influencer campaigns, competitor activities, and emerging content formats in the fragrance and luxury industries.</p></li><li><p>Write engaging captions, product descriptions, campaign copy, and other digital marketing content.</p></li><li><p>Coordinate with influencers, photographers, videographers, and external creative agencies when required.</p></li><li><p>Maintain a consistent brand voice, visual identity, and premium aesthetic across all digital channels.</p></li><li><p>Monitor content performance, engagement, reach, and other key metrics, and recommend improvements.</p></li><li><p>Support product launches, seasonal campaigns, exhibitions, trade shows, and international marketing initiatives.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree or diploma in Marketing, Mass Communication, Media, Digital Marketing, or a related field is preferred.</p></li><li><p>4–6 years of experience in global content creation, preferably within perfumes, cosmetics, beauty, fashion, luxury goods, or lifestyle brands.</p></li><li><p>Proven portfolio showcasing creative content, product videos, reels, and social media campaigns.</p></li><li><p>Proficiency in video editing and design tools such as Adobe Premiere Pro, Photoshop, Illustrator, Canva, or CapCut.</p></li><li><p>Strong photography, videography, copywriting, and storytelling skills.</p></li><li><p>Good understanding of Instagram, TikTok, YouTube, and other social media platforms.</p></li><li><p>Ability to create visually appealing content that reflects a premium and aspirational brand image.</p></li><li><p>Strong organizational skills, creativity, attention to detail, and ability to meet deadlines.</p></li><li><p>Excellent communication skills and ability to work collaboratively in a fast-paced environment.</p></li></ul><br><p><strong>Preferred Skills</strong></p><ul><li><p>Experience working with perfume, fragrance, beauty, or luxury brands.</p></li><li><p>Experience creating content for international audiences and global distribution markets.</p></li><li><p>Knowledge of social media analytics, content calendars, and digital campaign performance.</p></li><li><p>Experience in on-camera content creation, product styling, and influencer collaborations.</p></li></ul>
<p> <strong>WE’RE HIRING: GLOBAL MARKET EXPANSION & PARTNERSHIP DEVELOPMENT MANAGER</strong></p><p> <strong>Employment Type:</strong> Full-Time</p><p> <strong>Level:</strong> Manager / Senior Management</p><p>We are seeking a <strong>strategic, commercially driven, and globally minded Global Market Expansion & Partnership Development Manager</strong> to lead international market development, establish strategic partnerships, and drive sustainable business growth across new markets.</p><p>The successful candidate will identify global expansion opportunities, develop market entry strategies, build high-value business relationships, and execute initiatives that strengthen the organization’s international presence and competitive advantage.</p><p> <strong>Key Responsibilities</strong></p><ul><li>Develop and implement global market expansion and partnership strategies.</li><li>Identify target markets, emerging opportunities, and potential international partners.</li><li>Conduct market research, competitor analysis, and feasibility assessments.</li><li>Establish and manage relationships with international clients, distributors, investors, and strategic partners.</li><li>Develop market entry plans, distribution strategies, and commercial growth initiatives.</li><li>Lead partnership negotiations, commercial proposals, and strategic agreements.</li><li>Evaluate joint ventures, strategic alliances, and cross-border business opportunities.</li><li>Monitor market performance, partnership effectiveness, revenue growth, and key performance indicators (KPIs).</li><li>Collaborate with Sales, Marketing, Finance, and Operations teams to execute expansion plans.</li><li>Assess international market risks and recommend strategies to address business challenges.</li><li>Represent the organization at international conferences, trade events, and business meetings.</li><li>Prepare market intelligence reports and strategic recommendations for management.</li></ul><p>✅ <strong>Requirements</strong></p><ul><li>Proven experience in international business development, market expansion, or strategic partnership management.</li><li>Strong track record in developing markets, building partnerships, and driving commercial growth.</li><li>Excellent strategic planning, negotiation, and stakeholder management skills.</li><li>Strong understanding of international markets, business models, and market entry strategies.</li><li>Excellent analytical, communication, and problem-solving abilities.</li><li>Experience managing cross-border projects and multicultural business relationships.</li><li>Bachelor’s degree in Business Administration, International Business, Marketing, or a related field is preferred.</li><li>MBA or relevant professional qualifications are advantageous.</li><li>Willingness to travel internationally when required.</li></ul><p> <strong>What We Offer</strong></p><ul><li>Competitive salary and comprehensive employee benefits.</li><li>Opportunities to lead international expansion and strategic partnership initiatives.</li><li>Exposure to global markets, commercial negotiations, and business development opportunities.</li><li>A collaborative, ambitious, and performance-driven working environment.</li><li>Professional development and career advancement opportunities.</li><li>The opportunity to shape global growth strategies and strengthen the organization’s international footprint.</li></ul><p> <strong>Ready to expand global markets and build partnerships that drive growth?</strong></p><p>Apply now and help us unlock international opportunities, establish strategic alliances, and accelerate sustainable global expansion.</p><p>#Hiring #GlobalExpansion #PartnershipDevelopment #InternationalBusiness #MarketExpansion #StrategicPartnerships #BusinessDevelopment #GlobalGrowth #CareerOpportunities</p>
<strong>Company Description<br><br></strong>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.<br><br>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.<br><br>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.<br><br>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.<br><br><strong>Job Description<br><br></strong>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.<br><br><strong>What You Will Be Doing<br><br></strong><ul><li>Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.</li><li>Pick up and remove used towels and debris from the pool deck areas throughout the day.</li><li>Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.</li><li>Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.</li><li>Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.</li><li>Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.</li><li>Perform opening/closing side duties as assigned and set the pool according to standards and procedures.</li><li>Be well versed in hotel fire & life safety/emergency procedures.</li><li>Maintain a high standard of personal appearance and hygiene at all times.</li><li>Perform other reasonable duties assigned by the Management of the Hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>At least one year's experience as a recreation attendant</li><li>Exceptional customer service skills</li><li>Basic knowledge of recreational equipment and facilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Basic knowledge of first aid and emergency response procedure.</li><li>Be available to carry out any assignment as delegated by department manager.</li></ul>
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<br>Company Description<br><br><p>Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.</p><br><p>Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.</p><br><p>With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.</p><br><p>The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.</p><br><br>Job Description<br><br><p>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.</p><br><p><strong>What you will be doing: </strong></p><br><ul><li>Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.</li><li>Pick up and remove used towels and debris from the pool deck areas throughout the day.</li><li>Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.</li><li>Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.</li><li>Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.</li><li>Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.</li><li>Perform opening/closing side duties as assigned and set the pool according to standards and procedures.</li><li>Be well versed in hotel fire & life safety/emergency procedures.</li><li>Maintain a high standard of personal appearance and hygiene at all times.</li><li>Perform other reasonable duties assigned by the Management of the Hotel.</li></ul><br>Qualifications<br><br><ul><li>At least one year's experience as a recreation attendant</li><li>Exceptional customer service skills</li><li>Basic knowledge of recreational equipment and facilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Basic knowledge of first aid and emergency response procedure.</li><li>Be available to carry out any assignment as delegated by department manager.</li></ul> </div>
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<p>Support the execution of regional marketing activities across the Middle East, translating HQ brand and marketing direction into effective local-market action. The role works closely with distributors, dealers, customers and agencies to strengthen brand visibility, improve market execution and ensure consistent brand representation.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Regional Marketing Support: Support in developing and implementing marketing plans aligned with corporate and regional objectives, covering </li></ul><p> ATL, BTL, campaigns, promotions and market activations.</p><ul><li>Distributor & Dealer Coordination: Work closely with distributors and dealers to adapt HQ initiatives for local markets, follow up execution, and </li></ul><p> improve brand presence across customer touchpoints.</p><ul><li>Marketing Materials: Develop and coordinate brochures, catalogues, sales tools, promotional leaflets, presentations, event materials, product </li></ul><p> samples and corporate premiums while maintaining brand consistency.</p><ul><li>Agency & Supplier Management: Brief and coordinate creative, digital, media, production and event partners; manage timelines, deliverables </li></ul><p> and output quality in line with HQ direction.</p><ul><li>Digital & Content Marketing: Coordinate regional website and social media updates with HQ, localise relevant content, support regional news </li></ul><p> and event communication, and monitor online execution for improvement.</p><ul><li>Events & Brand Activation: Support dealer events, exhibitions, customer activities, product launches and regional activations, including branding, </li></ul><p> content, photography, video and on-site marketing support where required.</p><ul><li>Brand Governance: Review local marketing executions and help distributors maintain consistent brand standards across channels, materials and </li></ul><p> customer-facing environments.</p><ul><li>Other Duties: Support additional regional and HQ marketing assignments appropriate to the Senior Marketing Executive role.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>MARKETING CAPABILITIES</b></p><ul><li>Strong understanding of both traditional and digital marketing, with practical experience in campaigns, promotions, events and content </li></ul><p> execution.</p><ul><li>Able to translate HQ marketing direction into practical regional execution and develop tasteful, effective marketing collateral and presentations.</li><li>Comfortable managing creative, digital, media, production and event agencies, including briefing, follow-up and</li></ul><p> quality control.</p><ul><li>Hands-on, organised and able to manage multiple activities and stakeholders in a fast-paced environment.</li></ul><p><br></p><p><b>COMMUNICATION & REGIONAL PROFILE</b></p><ul><li>Excellent written and spoken English; Arabic language capability is strongly preferred.</li><li>Good understanding of Middle Eastern business culture, particularly the UAE, Saudi Arabia and wider GCC markets.</li><li>Existing automotive, distributor, dealer or business networks in the Middle East would be an advantage.</li><li>Strong communication, coordination, negotiation and presentation skills.</li></ul><p><br></p><p><b>WORKING REQUIREMENTS</b></p><ul><li>Able to work independently while coordinating closely with regional teams and HQ.</li><li>Comfortable working in a compact, hands-on marketing team with strong follow-up discipline.</li><li>Flexible and willing to travel within the Middle East and internationally when required.</li></ul></div>
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<br>Company Description<br><br><p>Hyde is much more than a brand – it is a state of mind. We celebrate the true spirit of discovery and the adventure of human connection. Authentically personal and captivating iconic moments.</p><br><br>Job Description<br><br><ul><li>Establish and maintain local credit policies and procedures regarding billing, collections, credit cards, inquiries, and cheque cashing; ensure all departments conform to established guidelines.</li><li>Investigate all requests for billing and function as final authority over credit approval; conduct company searches and credit enquiries to make recommendations for management approval.</li><li>Review all requests for credit facilities and approve credit according to corporate credit policy; communicate approval or non-approval to appropriate managers.</li><li>Ensure all accounts receivable accounts are supported by approved credit application forms and that clients have either approved direct billing or are fully pre-paid before events.</li><li>Inspect all in-house accounts (PM and PX) to ensure adherence to hotel credit policy and assist with collection efforts where necessary.</li><li>Pursue and collect delinquent accounts according to established procedures; maintain an up-to-date collection activity log and document all collection efforts in client files.</li><li>Ensure prompt and accurate billing of current and aged accounts with efficient follow-up procedures; prepare bad debt documentation for write-offs as required.</li><li>Prepare and submit Pegasus commissions weekly to GRC; verify and process travel agent and group commissions timely.</li><li>Review the Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager.</li><li>Prepare month-end reports (aging statements for owners' meetings) and reconciliations for all receivable accounts including credit cards.</li><li>Communicate with Sales, Events, and Front Office departments to ensure compliance with credit and collection policies.</li><li>Notify the Director of Finance on the status of uncollectible accounts and recommend improvements to accounts receivable operations.</li><li>Handle all inquiries from guests and credit card companies promptly and professionally.</li><li>Perform additional duties as assigned by the Director of Finance to support departmental management.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Degree in Hospitality Management, Accounting, Finance, or related field</li><li>Minimum 2 years of experience in credit management, accounts receivable, or collections</li><li>Proficiency with hotel management systems (OPERA) and Microsoft Excel</li><li>Strong knowledge of credit policies, billing procedures, and collection practices</li><li>Demonstrated ability to analyze financial data and prepare accurate reports</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and time management abilities</li><li>Attention to detail with accuracy in financial record-keeping</li></ul> </div>
<strong>Job Description<br><br></strong><strong>Major duties: <br><br></strong><strong> Project and Team Related <br><br></strong><ul><li> Mange multiple FRM projects and ensure all engagements are planned and delivered within budget and on time </li><li> Own and implement initiatives around market and liquidity risks </li><li> Manage teams as well as senior client stakeholders and be responsible for delivering high quality results and generating effective and impactful solutions </li><li> Play a key role in the development of less experienced staff through mentoring, training and advising </li><li> Remain current on new developments in Risk advisory services capabilities and financial industry knowledge. <br><br></li></ul><strong> Business Development <br><br></strong><ul><li> Establish, maintain and strength internal and external relationships </li><li> Identify possible opportunities and direct purist for new client opportunities </li><li> Draw on your knowledge and experience to create practical and innovative insights for clients contributing to KPMG thought leadership <br><br></li></ul><strong>Education And Experience Required<br><br></strong><ul><li> As a minimum a bachelor’s degree in a relevant field including Finance, Financial Engineering, Economics, Applied Mathematics or similar. </li><li> 10+ years of strong financial risk management /Quantitative analysis experience within a financial institutions or Consultancy/big 4 firms </li><li> Professional certification in FRM, PRM, CFA is recommended but not mandatory </li><li> Aptitude for quantitative analysis and strong numerical skills with evidence of advanced financial modeling skills </li><li> Experience in analytical and risk management tools/systems (e.g. Python, R, SAS, VBA, MATLAB) <br><br></li></ul><strong> To be successful in this role, you must also bring to the table: <br><br></strong><ul><li> Thorough understanding of Market Risk and Liquidity Risk </li><li> Experience in Quantitative Analytics, Market Risk Models including VaR, FRTB, Stress testing, Liquidity Analysis including ILAAP, Capital and RWA Management and Optimization, IRRBB, XVA and PFE </li><li> Experience with risk models development and validation </li><li> Good understanding of Spot and Derivative markets operations for equities, interest rate, credit, commodities and foreign exchange products; Risk management (hedging strategies) and valuation aspects of the same </li><li> Prior experience in Financial Modeling </li><li> Good understanding of local and international regulatory requirements including Basel </li><li> Strong analytical and problem solving skills </li><li> Prior experiences in managing and motivating a team in risk related areas, with clear leadership in market and liquidity risks </li><li> Strong ability to map client business requirements and convert the same to a viable business proposition </li><li> Exposure to business development in consulting (Pre-sales support, proposals, RFP responses) </li><li> Strong communication skills with client facing experience. </li><li> Ability to work under pressure – stringent deadlines and tough client conditions which may demand extended working hours. </li><li> Willingness to travel anywhere within UAE or abroad </li><li> Demonstrate integrity, values, principles, and work ethic and lead by example</li></ul>
Assistant Manager/ Manager-Corporate Treasury (Financial Risk Management
Accounting, Finance & Banking
<strong>Job Description<br><br></strong><strong>Job Title: Assistant Manager/Manager<br><br></strong><strong>Function: Financial Risk Management (FRM)/ Corporate Treasury<br><br></strong><strong>Location: Dubai/Abu Dhabi UAE<br><br></strong><strong>Role & Responsibilities<br><br></strong>As an Assistant Manager/ Manager within the Financial Risk Management (“FRM”) Team you will provide a wide range of treasury advisory services to our corporate clients including review and implementation of treasury strategies, policies, target operating models, cash/liquidity management processes, hedging strategies as well as treasury systems selection and implementation.<br><br><strong>Project and Team Related <br><br></strong><ul><li>Manage multiple corporate treasury projects and ensure all engagements are planned and delivered within budget and on time</li><li>Manage teams and be responsible for delivering high quality results and generating effective and impactful solutions </li><li>Remain current on new developments in corporate treasury<br><br></li></ul><strong>Business Development<br><br></strong><ul><li>Establish, maintain and strength internal and external relationships</li><li>Support senior management team to identify new opportunities </li><li>Draw on your knowledge and experience to create practical and innovative insights for clients contributing to KPMG thought leadership<br><br></li></ul><strong>The Individual<br><br></strong><ul><li>Thorough understanding of corporate Treasury </li><li>Good technical knowledge of treasury systems and previous experience in systems selection and implementation (KYRIBA, FIS, SAP Hana, GTreasury, etc.)</li><li>Good undersigning of cash and liquidity management and previous experience in cash flow forecasting and cash pooling</li><li>Prior experience in financial modeling and financial risk management </li><li>Detailed knowledge of treasury products pricing and accounting treatments</li><li>Strong analytical and problem solving skills</li><li>Prior experiences in managing and motivating a team in Treasury related areas </li><li>Strong ability to map client business requirements and convert the same to a viable business proposition</li><li>Exposure to business development in consulting (Pre-sales support, proposals, RFP responses)</li><li>Strong communication skills with client facing experience.</li><li>Ability to work under pressure – stringent deadlines and tough client conditions which may demand extended working hours. </li><li>Demonstrate integrity, values, principles, and work ethic and lead by example<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>As a minimum a bachelor’s degree in a relevant field including Finance or Accounting.</li><li>Prior work experience (7+ years) in a corporate treasury function or Consultancy/Big 4 firm </li><li>Professional certification such as ACA, ACCA, CPA, CA or CFA </li><li>Aptitude for quantitative analysis and strong numerical skills with evidence of advanced financial modeling skills</li><li>Experience in analytical and treasury systems such as Kyriba, FIS, SAP HANA, GTreasury, ION, etc.<br><br></li></ul><strong>What We Offer You<br><br></strong><ul><li>A professional work environment full of challenges and development opportunities</li><li>A competitive salary and benefits package</li><li>Ongoing training and coaching to develop new skills and progress your career</li></ul>
<p>Kids Zone has been Dubai families' favourite place to play, learn and celebrate since 2009, at Souk Al Bahar next to Dubai Mall. We run birthday parties, an indoor play area, the Ready for School Playgroup, workshops, Drop & Shop childcare and corporate events, and we are growing through franchising.</p><p>We are welcoming 3 fresh graduates into a 3-month Graduate Trainee Programme. This is not a certificate internship: it is real, hands-on training in a busy family business, with a full-time job offer at the end for the trainees who perform best.</p><p>How the 3 months work:</p><ul><li><p>Month 1 - Learn: front desk, POS, CRM, safety and how our parties run. You shadow the team and earn your sign-offs (POS, check-in, our AI assistant Zoe and lead handling).</p></li><li><p>Month 2 - Do: real work with support. You handle enquiries and calls, help host workshops and parties, and help create Instagram content.</p></li><li><p>Month 3 - Own: you own a project with a clear, measurable result, for example a set of leads you follow up and convert, a weekly content plan, or a workshop you plan and fill. Your results are tracked on our team leaderboard.</p></li><li><p>End of programme: a review with the owner. The best trainees receive a full-time job offer.</p></li></ul><p>What you will learn:</p><ul><li><p>Guest service and sales in a premium family venue</p></li><li><p>Running children's parties, workshops and activities safely</p></li><li><p>Using a modern CRM, POS and AI tools every day</p></li><li><p>Social media and content for a well-known Dubai brand</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who we are looking for:</p><ul><li><p>Fresh graduates in hospitality, business, marketing, education or early childhood (final-semester students are welcome)</p></li><li><p>High energy, loves working with children and families, and confident on the phone</p></li><li><p>You take initiative: you have organised, led or sold something (an event, a club, a fundraiser or a part-time job)</p></li><li><p>Fluent English; Arabic is a plus</p></li><li><p>Available for weekends and evenings (we are open 365 days a year)</p></li><li><p>Living in the UAE on a family or own visa (we do not sponsor a visa for this programme)</p></li></ul><p>What we offer:</p><ul><li><p>Structured 3-month training with a mentor and clear sign-offs</p></li><li><p>Real responsibility and a project you can show future employers</p></li><li><p>Training certificate and reference letter on completion</p></li><li><p>A full-time job offer for the best trainees</p></li></ul><p>Training is unpaid. Apply below with your CV.<br>https://www.kidszone.ae/join-kids-zone-team/job/?j=graduate-trainee-guest-e-dofpbn</p>
<strong>Company Description</strong> Oia Properties is an award-winning real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and rental of residential properties and commercial spaces. Founded in 2021, the company has rapidly grown into one of the region’s top-selling agencies, supported by deep experience in the Middle East and UAE real estate market. As a trusted partner of leading UAE developers, Oia Properties connects clients with high-quality homes and investment opportunities that reflect sophistication, comfort, and long-term value. Inspired by the village of Oia in Santorini, the brand embodies beauty, elegance, and a vision of extraordinary living. The team is driven by a customer-centric approach, guiding clients confidently from first consultation through to closing.<br><strong>Role Description</strong> This is a full-time, on-site Video Editor role based in Dubai. The Video Editor will plan, edit, and assemble video content for property listings, brand campaigns, social media, and marketing materials. Daily responsibilities include collaborating with marketing and sales teams to understand project goals, organizing footage, applying color grading, and enhancing videos with motion graphics and visual elements. The role also involves optimizing videos for different platforms, maintaining brand consistency across all visual content, and meeting deadlines in a fast-paced environment. The Video Editor will contribute creative ideas to showcase properties and elevate the overall visual identity of Oia Properties.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Video Production and Video Editing, including planning shoots, organizing footage, and assembling compelling visual stories.</li><li>Candidates should possess skills in Video Color Grading to ensure consistent, high-quality visuals that align with brand aesthetics and property presentation standards.</li><li>Candidates should possess skills in Motion Graphics and Graphics to create engaging titles, overlays, animations, and other visual elements for marketing content.</li><li>Proficiency in industry-standard editing and post-production software (e.g., Adobe Premiere Pro, After Effects, DaVinci Resolve, or similar) is required.</li><li>Strong visual storytelling abilities, attention to detail, and an understanding of social media and digital marketing trends are highly beneficial.</li><li>Ability to work on-site in Dubai, collaborate with cross-functional teams, manage multiple projects, and meet tight deadlines.</li><li>Relevant experience as a Video Editor in real estate, marketing, or a related field, and a portfolio showcasing previous work; a degree or diploma in Film, Media, Design, or a related discipline is an advantage.</li></ul>
<p>Sawahel Al Sharque Building Construction is looking for a <strong>Civil Engineer with strong BOQ preparation, estimation and business development skills</strong> to join our team in Fujairah.</p><p>The successful candidate will be responsible for <strong>preparing accurate BOQs and quotations for new projects</strong> while actively identifying and developing new business opportunities for the company.</p><br><p>Key Responsibilities</p><p>BOQ, Estimation & Tendering – Priority</p><ul><li><p>Prepare <strong>detailed BOQs and quantity take-offs for new projects</strong>.</p></li><li><p>Review architectural and structural drawings and calculate quantities accurately.</p></li><li><p>Prepare project estimates, material requirements and quotations.</p></li><li><p>Review tender documents and identify project requirements.</p></li><li><p>Coordinate with suppliers and subcontractors to obtain competitive rates.</p></li><li><p>Follow up on submitted quotations and tenders.</p></li></ul><p>Business Development & Sales</p><ul><li><p>Identify and generate new construction project opportunities.</p></li><li><p>Approach <strong>consultants, contractors, developers, property owners and potential clients</strong>.</p></li><li><p>Build and maintain strong relationships with existing and potential clients.</p></li><li><p>Visit project sites and attend client meetings when required.</p></li><li><p>Follow up leads, enquiries and quotations until project award.</p></li><li><p>Help secure new villa construction, renovation, fit-out and other construction projects.</p></li><li><p>Achieve agreed business-development targets.</p></li></ul><p>Construction / Engineering</p><ul><li><p>Supervise and coordinate construction activities when required.</p></li><li><p>Read and understand architectural and structural drawings.</p></li><li><p>Coordinate with consultants, subcontractors and suppliers.</p></li><li><p>Monitor site progress and quality of work.</p></li><li><p>Assist with measurements, inspections and project documentation.</p><br></li></ul><p>Requirements</p><ul><li><p>Bachelor's Degree/Diploma in Civil Engineering.</p></li><li><p><strong>1–3 years of relevant construction experience preferred.</strong></p></li><li><p>Strong experience in <strong>BOQ preparation, quantity take-off and estimation</strong>.</p></li><li><p>Good understanding of villa/building construction.</p></li><li><p>Knowledge of AutoCAD is preferred.</p></li><li><p>Strong communication, negotiation and client-handling skills.</p></li><li><p>Ability to generate leads and actively pursue new projects.</p></li><li><p>UAE construction experience is an advantage.</p></li><li><p>Existing contacts with consultants, contractors or property owners in Fujairah/UAE will be highly advantageous.</p></li><li><p>UAE driving licence is preferred.</p></li><li><p>Must be hardworking, proactive, target-oriented and willing to take responsibility for both <strong>technical work and business development</strong>.</p></li></ul><p>Compensation</p><p><strong>Basic Salary: AED 2,700 – AED 3,500 per month</strong></p><p>In addition to the basic salary, the company will provide <strong>performance-based incentives/commission for successfully secured projects and business generated.</strong></p><p>Candidates who consistently bring new projects and contribute to company growth will have the opportunity to earn more through incentives.</p><p>About Sawahel Al Sharque Building Construction</p><p>We provide:</p><ul><li><p>Villa Construction</p></li><li><p>Renovation Works</p></li><li><p>Interior & Exterior Fit-Out</p></li><li><p>Interlock & Kerbstone Works</p></li><li><p>Electrical & Plumbing Works</p></li><li><p>Complete MEP Services</p></li><li><p>General Building & Construction Works</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>BOQ Preparation</strong></p></li><li><p><strong>Quantity Takeoff</strong></p></li><li><p><strong>Cost Estimation</strong></p></li><li><p><strong>Quotation Preparation</strong></p></li><li><p><strong>AutoCAD</strong></p></li><li><p><strong>Construction Management</strong></p></li><li><p><strong>Business Development</strong></p></li></ol>
<p>Hays are excited to be partnering with a leading regional financial institution to appoint a Commodities Trader (Director level) for its expanding Global Markets business in Dubai.</p><p><br></p><p>This is a high-impact opportunity focused on trading commodity derivatives across energy and metals markets. The successful candidate will play a key role in generating proprietary and client-driven revenues, managing risk across complex commodities products, and contributing to the continued growth of a developing commodities franchise. The position offers significant autonomy, exposure to senior stakeholders, and the opportunity to help shape the future direction of the business.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage and grow a commodities trading portfolio across energy and metals markets</li><li>Trade commodity derivatives including futures, swaps, options and structured products</li><li>Generate proprietary and client-driven P&L through effective risk management and market positioning</li><li>Price, structure and execute derivative transactions tailored to client requirements</li><li>Manage market risk, volatility exposure and non-linear products across the trading book</li><li>Develop and maintain relationships with institutional clients, corporate counterparties and internal stakeholders</li><li>Work closely with sales, structuring, risk and treasury teams to deliver innovative commodity solutions</li><li>Identify new market opportunities, revenue streams and product initiatives</li><li>Monitor global commodity markets, macroeconomic developments and geopolitical events impacting trading activity</li><li>Contribute to the expansion and development of the wider commodities platform</li></ul><p><br></p><p><strong>Key Requirements:</strong></p><p><br></p><ul><li>5-10 years of experience within commodities trading, with a strong preference for energy, gas, oil, metals or commodity derivatives markets</li><li>Demonstrated experience managing risk and P&L within a trading environment</li><li>Strong understanding of commodity derivatives, including futures, swaps and options</li><li>Experience within a bank, commodity trading house, energy trading platform or financial markets institution</li><li>Exposure to structured transactions, volatility products or non-linear risk management would be advantageous</li><li>Strong commercial mindset with the ability to identify and execute profitable trading opportunities</li><li>Excellent quantitative and analytical skills</li><li>Ability to work effectively with clients and internal stakeholders across multiple functions</li><li>Experience using trading, risk management and market analytics platforms</li><li>Python or other quantitative programming experience would be viewed favourably</li></ul><p><br></p><p>This is an exciting opportunity to join a growing platform with ambitious expansion plans across Global Markets. The client offers a highly competitive compensation package, strong performance-driven bonus potential, relocation support, family benefits and the opportunity to be based in Dubai with tax-free earnings.</p><p><br></p><p><strong>*Please note that due to the volume of applications, only shortlisted candidates will be contacted*</strong></p>
<p><strong><u>Role Overview:</u></strong></p><p><br></p><p>The Architect On Record– AOR will be responsible for managing and securing all architectural design–related submissions, approvals, and permits. This role will act as the primary liaison between Kleindienst Group and relevant government authorities, ensuring full compliance with UAE regulations, codes, and approval processes throughout the project lifecycle.</p><p><br></p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Responsible for all Architectural design related approvals and design discussions.</li><li>Responsible for developing design solutions, coordinating with various consultants and producing Design document</li><li>Providing design support for completion and execution of projects.</li><li>Coordinating and submitting Architecture design to Authorities for Design Approvals.</li><li>Responsible as lead architect to drive the project from Conceptual stage to design development stage.</li><li>Responsible as to produce the Authority submission drawings, attending the meetings, attending the inspections whenever Authority visits and going to authority for discussion face to face to resolve the comments which we receive.</li><li>Responsible for Master plan submission which we submitted and got approval in Nakheel every time we submit with minor comments and we rectified.</li><li>Act as the Architect of Record (AOR) for assigned projects.</li><li>Manage all architectural submissions and approvals with government authorities, including Dubai Municipality, Trakhees, and other relevant bodies.</li><li>Coordinate and liaise with urban planning, engineering, and authority representatives to obtain timely approvals.</li><li>Ensure architectural designs comply with local regulations, planning guidelines, and building codes.</li><li>Review architectural drawings, design documents, and authority comments to ensure accuracy and compliance.</li><li>Support project teams during design development, authority reviews, and construction stages as required.</li><li>Maintain up-to-date knowledge of UAE authority regulations and approval procedures</li><li>Responsible for Trakhees Master plan submission which we submitted and got very minor comments and we will receive the approval sooner the coming weeks.</li><li>Responsible any kind of design activity from consultant side to release in terms of IFC.</li><li>Responsible for Work Inspection report evaluating.</li><li>Responsible to release SOR if we find any work with out any approvals and wrong way of workman ship.</li><li>Responsible to coordinating with Sales, marketing team for Digital presentations. </li><li>Responsible for evaluating the technical drawings receiving for technical team.</li><li>Responsible for revieing all Shop drawings, ext consultant / Contracting documents in absents of Lead </li><li>Responsible for all the projects related design issues and solutions.</li></ul><p><br></p><p><strong><u>Mandatory Requirements</u></strong></p><p><br></p><p>Bachelor’s Degree in Architecture.</p><p><br></p><p>Minimum 7 years of professional experience in the UAE.</p><p><br></p><p>Valid Society of Engineers (SOE) Card – Dubai.</p><p><br></p><p>Strong knowledge of Urban Planning Engineering requirements.</p><p><br></p><p>Valid Dubai Municipality G+12 Architecture License.</p><p><br></p><p>- Trakhees Blue Card.</p><p><br></p><p>- Trakhees White Card.</p>
<p><strong>About the Role</strong></p><p><br></p><p>We are seeking an experienced and service-oriented <strong>Front Office Manager</strong> to lead the front-of-house operations for one of our luxury hotels in the heart of Downtown Dubai. This role is pivotal in delivering seamless guest experiences, driving operational excellence, and leading a high-performing team within a dynamic 5-star environment.</p><p><br></p><p>The ideal candidate will possess strong leadership capabilities, deep expertise in PMS systems, and a passion for creating memorable first and last impressions for discerning guests.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Operational Leadership:</strong> Oversee daily front office operations including reception, concierge, bell desk, and switchboard to ensure alignment with brand standards and service protocols.</li><li><strong>Guest Experience Excellence:</strong> Proactively manage guest interactions, resolve complex issues, and implement initiatives that enhance satisfaction scores (GSS/NPS).</li><li><strong>Team Development:</strong> Recruit, train, mentor, and evaluate front office staff; foster a culture of accountability, professionalism, and continuous improvement.</li><li><strong>Revenue & Upselling:</strong> Drive revenue through effective upselling strategies, room classification management, and collaboration with Sales & Marketing teams.</li><li><strong>System Proficiency:</strong> Ensure accurate utilization of Property Management Systems (PMS), key card systems, and other hospitality software; oversee night audit processes if applicable.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with Housekeeping, Maintenance, and Food & Beverage departments to ensure smooth handovers and exceptional guest journeys.</li><li><strong>Compliance & Safety:</strong> Maintain strict adherence to health, safety, security, and data privacy regulations within the lobby and public areas.</li></ul><p><br></p><p><strong>Candidate Profile</strong></p><ul><li><strong>Experience:</strong> Minimum 5–7 years of progressive experience in Front Office roles within <strong>luxury or 5-star hotel environments</strong>, with at least 2 years in a supervisory or managerial capacity.</li><li><strong>Education:</strong> Bachelor’s degree in Hospitality Management, Business Administration, or related field.</li><li><strong>Technical Skills:</strong> Proficiency in industry-standard PMS platforms (e.g., Opera Cloud, Mews, Cloudbeds); strong knowledge of check-in/out procedures, reservations, and billing.</li><li><strong>Language Skills:</strong> Excellent command of English (written and spoken); additional languages (Arabic, Russian, Chinese) are a strong advantage.</li><li><strong>Soft Skills:</strong> Strong leadership presence, emotional intelligence, problem-solving abilities, and a polished professional demeanor suitable for a high-profile location.</li><li><strong>Availability:</strong> Immediate availability preferred.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to work with a globally recognized luxury hospitality group.</li><li>Competitive salary package with comprehensive benefits.</li><li>Career development opportunities within a growing portfolio of iconic destinations.</li><li>Vibrant workplace culture focused on innovation, diversity, and guest-centricity.</li></ul>
<p><strong>Overview of the role</strong></p><p>We are looking for an experienced <strong>Reception Manager</strong> to lead our automotive reception operations and ensure every customer receives professional, efficient, and customer-focused service.</p><p>In this role, you will supervise the reception team and Service Advisors, improve operational performance, and ensure vehicles are completed correctly and delivered within the promised timeframe. You will also promote high standards of customer service, safety, teamwork, and continuous improvement.</p><p><strong> </strong></p><ul><li><p><strong>What you will do</strong></p><ul><li><p>Lead and support Reception Hosts and Service Advisors in delivering an excellent customer experience.</p></li><li><p>Ensure accurate customer and vehicle information is shared with the workshop to support the “Fixed Right First Time” objective.</p></li><li><p>Monitor vehicle progress and ensure delivery within the agreed customer promise time.</p></li><li><p>Conduct daily operational and feedback meetings to review expectations, workload, and performance.</p></li><li><p>Track individual and team performance, including labour hours, sales, profitability, and customer service results.</p></li><li><p>Ensure smooth shift handovers and maintain contingency plans for employee absence, leave, or training.</p></li><li><p>Maintain a clean, safe, and professional working environment for employees and customers.</p></li><li><p>Coordinate effectively between frontline and production teams to prevent delays and cost disputes.</p></li><li><p>Coach, motivate, and develop the team through training plans, clear objectives, and regular performance management.</p></li><li><p>Ensure compliance with departmental procedures, 5S, Kaizen, and Kodawari principles.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required skills to be successful</strong></p><ul><li><p>Strong leadership and people-management skills.</p></li><li><p>Excellent verbal communication and customer service skills.</p></li><li><p>Strong analytical, planning, and problem-solving capabilities.</p></li><li><p>Ability to manage daily workloads, priorities, and operational performance.</p></li><li><p>Customer-focused, organized, and results-driven approach.</p></li><li><p>Strong teamwork and stakeholder-management skills.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and MS Project. </p></li></ul><p><strong> </strong></p><p><strong>About the team</strong></p><p>You will be part of the <strong>Al-Futtaim Motors service operation</strong>, working closely with Reception Hosts, Service Advisors, and the production team. The team is focused on delivering high levels of customer satisfaction, operational efficiency, timely vehicle delivery, and a professional customer experience.</p><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in <strong>Mechanical Engineering</strong> </p></li><li><p>At least <strong>five years of customer care experience</strong>.</p></li><li><p>Previous experience as a <strong>Reception Manager</strong> or <strong>Service Advisor</strong>.</p></li><li><p>Experience supervising customer-facing teams within a service-focused environment.</p></li><li><p>Good understanding of automotive reception operations and customer service performance measures.</p></li><li><p>A focused, analytical, task-oriented, and collaborative working style.</p></li></ul>
<p><strong>Business Development Associate</strong></p><p><strong> </strong></p><p><strong>Salary range:</strong> AED 15,000–18,000 + performance incentives (as per company policy)</p><p><strong>Language:</strong> Native or fluent English</p><p><strong> </strong></p><p><strong>About Meethaq Manpower</strong></p><p>Meethaq Manpower LLC is an Emirati-owned manpower solutions company under Al Ghandi Group. We provide white-collar staffing, Employer of Record (EOR), Professional Employer Organisation (PEO), recruitment, Emiratization, payroll and PRO services.</p><p><strong> </strong></p><p><strong>About the role</strong></p><p>We are seeking a Business Development Associate to join our team serving the UAE market.</p><p>You will own the full commercial cycle, from identifying companies with hiring needs and engaging decision-makers to securing recruitment assignments and developing repeat business.</p><p> </p><p><strong>Key responsibilities</strong></p><ul><li>Identify and target companies across the UAE with current or upcoming hiring needs.</li><li>Build and manage a strong prospect pipeline through networking, referrals and direct outreach.</li><li>Monitor market signals, including business expansions, new locations, company launches and hiring activity.</li><li>Engage decision-makers, conduct client meetings and understand their talent requirements.</li><li>Present Meethaq Manpower LLC’s services and develop proposals tailored to client needs.</li><li>Negotiate existing commercial terms and convert opportunities into agreements.</li><li>Work closely with the recruitment team to ensure clear briefs, timely delivery and a positive client experience.</li><li>Develop long-term client relationships, generate repeat business and identify opportunities to expand accounts.</li><li>Maintain accurate CRM records, pipeline forecasts and activity reports.</li><li>Meet agreed commercial targets and contribute to the company’s growth in the UAE.</li></ul><p><strong> </strong></p><p><strong>Qualifications and experience</strong></p><ul><li>Bachelor’s degree or equivalent professional experience.</li><li>6 - 8 years of relevant business development experience in the UAE recruitment, staffing or white-collar manpower solutions industry.</li><li>A proven track record of acquiring clients, closing opportunities and achieving sales targets.</li><li>Strong understanding of the UAE market and client hiring needs.</li><li>Excellent communication, presentation and negotiation skills.</li><li>Confidence in building relationships with senior decision-makers.</li><li>Strong reporting, organisation and follow-up skills.</li><li>A proactive, focused and results-driven approach.</li></ul><p><strong>Additional Requirements</strong></p><ul><li>Valid UAE driving licence and access to a vehicle.</li><li>Currently based in the UAE and available for regular travel across the Emirates.</li><li>Willingness to attend client meetings and industry events, including occasional events outside normal working hours.</li><li>Proficiency in CRM systems, LinkedIn and Microsoft Office.</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>Employment visa sponsorship</li><li>Medical insurance</li><li>Annual leave and public holidays</li><li>A positive work environment</li><li>Career progression opportunities</li><li>Company mobile allowance</li><li>Annual flight allowance</li></ul><p> </p><p> </p>
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<br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>WAKA Restaurant is seeking a dynamic and results-driven General Manager to lead our restaurant operations in Ras Al-Khaimah, United Arab Emirates. As General Manager, you will be responsible for overseeing all aspects of daily restaurant operations, managing a diverse team, and ensuring exceptional customer experiences that align with our brand standards. This is a leadership position that requires a professional, decisive, and customer-focused individual who can drive operational excellence and motivate staff to achieve organizational goals.</p><br><ul><li>Oversee all daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service delivery</li><li>Supervise, train, and motivate restaurant staff, fostering a positive work environment and promoting professional development</li><li>Manage staff scheduling, performance evaluations, and disciplinary actions in accordance with company policies</li><li>Ensure consistent delivery of high-quality food and beverage service that exceeds customer expectations</li><li>Monitor and control food costs, labor expenses, and overall budget adherence to maximize profitability</li><li>Maintain inventory levels, manage supplier relationships, and coordinate ordering of food and beverage supplies</li><li>Implement and enforce health, safety, and sanitation standards in compliance with local regulations and company guidelines</li><li>Address customer concerns and complaints promptly and professionally to maintain customer satisfaction and loyalty</li><li>Analyze sales performance, identify trends, and develop strategies to increase revenue and market share</li><li>Prepare and submit regular operational reports, including financial statements and performance metrics, to senior management</li><li>Customize marketing initiatives and promotional activities to drive customer engagement and foot traffic</li><li>Ensure compliance with all company policies, procedures, and brand standards across all outlet operations</li></ul><br>Qualifications<br><br><ul><li>3-5 years of proven experience in restaurant or hospitality outlet management</li><li>Strong leadership and staff supervision skills with the ability to motivate and develop team members</li><li>Excellent customer service orientation with a commitment to delivering exceptional guest experiences</li><li>Proficiency in restaurant management systems and point-of-sale (POS) technology</li><li>Solid understanding of financial management, budgeting, and cost control principles</li><li>Knowledge of food safety standards, health regulations, and sanitation best practices</li><li>Strong organizational and time management skills with the ability to multitask in a fast-paced environment</li><li>Excellent communication and interpersonal skills in English; multilingual abilities are preferred</li><li>Problem-solving abilities and sound decision-making skills under pressure</li><li>Proficiency in inventory management and supplier coordination</li><li>Experience working in multicultural environments and familiarity with UAE hospitality standards is preferred</li><li>Conflict resolution and negotiation skills</li><li>Ability to analyze performance data and implement process improvements</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>Overview of the role</b></p><p>We are looking for an experienced <b>Reception Manager</b> to lead our automotive reception operations and ensure every customer receives professional, efficient, and customer-focused service.</p><p> </p><p>In this role, you will supervise the reception team and Service Advisors, improve operational performance, and ensure vehicles are completed correctly and delivered within the promised timeframe. You will also promote high standards of customer service, safety, teamwork, and continuous improvement.</p><p><b> </b></p><p><b>What you will do</b></p><ul><li>Lead and support Reception Hosts and Service Advisors in delivering an excellent customer experience.</li><li>Ensure accurate customer and vehicle information is shared with the workshop to support the “Fixed Right First Time” objective.</li><li>Monitor vehicle progress and ensure delivery within the agreed customer promise time.</li><li>Conduct daily operational and feedback meetings to review expectations, workload, and performance.</li><li>Track individual and team performance, including labour hours, sales, profitability, and customer service results.</li><li>Ensure smooth shift handovers and maintain contingency plans for employee absence, leave, or training.</li><li>Maintain a clean, safe, and professional working environment for employees and customers.</li><li>Coordinate effectively between frontline and production teams to prevent delays and cost disputes.</li><li>Coach, motivate, and develop the team through training plans, clear objectives, and regular performance management.</li><li>Ensure compliance with departmental procedures, 5S, Kaizen, and Kodawari principles.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><ul><li>Strong leadership and people-management skills.</li><li>Excellent verbal communication and customer service skills.</li><li>Strong analytical, planning, and problem-solving capabilities.</li><li>Ability to manage daily workloads, priorities, and operational performance.</li><li>Customer-focused, organised, and results-driven approach.</li><li>Strong teamwork and stakeholder-management skills.</li><li>Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and MS Project. </li></ul><p><b> </b></p><p><b>About the team</b></p><p>You will be part of the <b>Al-Futtaim Motors service operation</b>, working closely with Reception Hosts, Service Advisors, and the production team. The team is focused on delivering high levels of customer satisfaction, operational efficiency, timely vehicle delivery, and a professional customer experience.</p><p> </p><p><b>What equips you for the role</b></p><ul><li>Diploma or degree in <b>Mechanical Engineering</b> </li><li>At least <b>five years of customer care experience</b>.</li><li>Previous experience as a <b>Reception Manager</b> or <b>Service Advisor</b>.</li><li>Experience supervising customer-facing teams within a service-focused environment.</li><li>Good understanding of automotive reception operations and customer service performance measures.</li><li>A focused, analytical, task-oriented, and collaborative working style.</li></ul><p><br></p></div>
<p>JOB SUMMARY:<br></p><p>The Program Manager is responsible and accountable for the cross-functional co-oridnation and completion of new product</p><p>development and sustaining projects. These projects range in complexity that span functions, organizations, geographic regions, and</p><p>cultures. The Program Manager coordinates the efforts of engineering, offering management, manufacturing, procurement, quality, order</p><p>fulfillment, logistics, service, marketing, sales and other cross functional groups to optimize time to market while monitoring project and</p><p>product cost, schedule and resources. The Program Manager must build credibility, establish rapport, and maintain communication with</p><p>project stakeholders at multiple levels, including those external to the organization, to ensure success of the projects.<br></p><p>RESPONSIBILITIES</p><ul><li><p>Facilitate cross-functional planning and project execution, ensuring the project is delivered on time, within</p></li></ul><p>budget, and meets the agreed upon scope</p><ul><li><p>Monitor team schedules and ensure coordination of activities on the critical path</p></li><li><p>Provide executive-level program updates to senior management and executive sponsors</p></li><li><p>Develop reporting and tracking programs to assure the project is on target for schedule and cost</p></li><li><p>Identify key issues and drive decisions to ensure that the project does not slip</p></li><li><p>Identify key risks and prepare contingency plans</p></li><li><p>Ensure the projects are following the NPDI, New Product Develop & Introduction process</p></li><li><p>Assist project team members as required</p></li><li><p>Identify and lead continuous improvement projects</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>3~8 Years of experience in project management (This is an entry level position hence higher experience level will</p><p>not be considered)</p><ul><li><p>Must have experience in New product development (NPDI) project management in a manufacturing industry</p></li></ul><p>(Experience in IT is not considered)</p><ul><li><p>Must have experience in water fall ( stage gate) project management method</p></li><li><p>Must have good communication skill in English</p></li><li><p>Should have knowledge in risk management and risk response methods.</p></li><li><p>Should have idea about Gantt Chart schedule management</p></li><li><p>Experience in communication management among stake holders</p></li><li><p>Experience in project KPI reporting</p></li><li><p>Must have experience in project planning</p></li><li><p>Demonstrated competence in problem-solving, data analysis, project planning</p></li><li><p>Experience leading cross functional meetings and presenting to small groups, both in person and via conference call</p></li><li><p>Ability to quickly develop cross functional relationships to achieve business objectives</p></li><li><p>Process and results-oriented with proven ability to accomplish goals</p></li><li><p>Experience with 3-phase power distribution or Busbar products is preferred</p></li><li><p>Proficient with Microsoft Office 365 applications,</p></li><li><p>Microsoft Project or Smartsheet experience preferred</p></li><li><p>Strong communication skills to effectively communicate at all levels of the organization.</p></li></ul>