Telesales Jobs in UAE
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Job Summary We are seeking a creative and skilled Videographer / Video Editor to produce high-quality video content that enhances brand awareness, engages audiences, and supports marketing and sales objectives. The ideal candidate will be responsible for filming, editing, and delivering compelling video content across digital platforms while leveraging AI-powered creative tools to improve production e ciency, content quality, and storytelling. <br>Key Responsibilities <br>Video shooting & Production Plan, shoot, and produce high-quality video content for marketing campaigns, social media, websites, events, and corporate communications. Operate professional cameras, lighting, audio equipment, and stabilization tools. Capture interviews, promotional videos, testimonials, events, and branded content. Ensure all footage meets brand standards and creative objectives. <br>Video Editing & Post-Production Edit videos for various platforms including Instagram, Tik Tok, You Tube, Linked In, and websites. Create engaging short-form and long-form video content. Perform color correction, color grading, sound design, audio enhancement, and motion graphics. Add captions, animations, visual e ects, and transitions to enhance viewer engagement. Deliver content in multiple formats and aspect ratios optimized for each platform. <br>Website & SEO Utilize AI tools to streamline video production and content creation work ows. Generate AI-assisted visuals, voiceovers, subtitles, scripts, and creative assets. Stay up to date with emerging AI technologies and recommend innovative applications for content production.
Lane Investments Group is incubating a new venture and is seeking a driven, entrepreneurial founding operator to help launch and scale the brand.<br>ABOUT SORANO<br>Sorano is a new European bathroom brand on a mission to elevate the most intimate and universal space in every home. We engineer our Sorano products for the requirements of Europe and the Middle East. We are launching in Spain and want to scale to other European countries.<br>This is a founding team hire. You will help shape how Sorano shows up in the market, from showroom floors and architect specifications to wholesale partnerships, logistics and the next generation of products.<br>THE ROLE<br>We are looking for a builder. Someone early enough in their career to be hungry, but sharp enough to design the commercial and operational structure of a multi-country brand from scratch. You will own how Sorano is sold, moved and delivered, the trading flows, the supply chain, the distribution structure and the sales engine that sits on top of them.<br>You will sit at the intersection of four disciplines: Business Development, Product Management, Logistics and Operations, and translate brand ambition into commercial reality on the ground. This role is uniquely positioned between our China supply chain, our Dubai (JAFZA) trading hub and our distribution channels across Europe and the GCC.<br>KEY RESPONSIBILITIES<br>Logistics, Supply Chain & Trading• Own the flow of goods from factory through logistics centres and into showroom and retail outlets: freight, inventory planning, last mile logistics partners and reverse logistics.• Negotiate and manage relationships with freight forwarders and third party logistics centres, and understand specific European technical requirements.• Build the forecasting, replenishment and SKU-level inventory discipline that supports a multi-country rollout.• Manage after-sales operations.<br>Sales & Commercial Leadership• Build Sorano's sales engine in Europe and the Middle East through distributors, retailers, construction and renovation companies and agents. Business Development & New Markets• Identify and close strategic B2B partnerships: developers, architects, hospitality groups and design studios specifying for residential and hospitality projects.• Build B2C demand through the website and social channels as a lead engine that routes buyers to dealers, with direct e-commerce only once the structure supports it.<br>Product Management• Act as the voice of the market into the product roadmap (model mix, finishes, spare parts and accessories), working with the CEO, who owns the manufacturing relationship. Operations & Cross-Functional Leadership• Guide and implement a policy of growth, starting with a sales representative and an operations coordinator, then mentor and grow the commercial and operations team as the business expands.• Partner closely with the CEO on strategy, the monthly board pack and the stage-gate milestones.<br>WHO YOU ARE• 5+ years in supply chain, logistics, trading or commercial operations. Consumer hardware, sanitaryware, building materials or durables experience is a plus, not a prerequisite.• An entrepreneurial builder and founding team member, comfortable with founding-team breadth, pace and ambiguity, and motivated by ownership rather than a job title.• Hands-on experience working with Chinese manufacturers, OEMs or import and export trading flows.• A strong grasp of how goods actually move: freight, customs, 3PLs, inventory planning and product certification requirements, or the ability to master them fast.• Commercially sharp, with the confidence to negotiate with distributors, forwarders and partners several levels more senior than you.• Based out of Dubai, with regular travel across China, Europe and the GCC as the rollout requires.• Fluent English essential; Spanish and Arabic are strong advantages.<br>NICE TO HAVE<br>• Time at a leading bathroom or sanitaryware brand (e.g. Vitr A, TOTO, Duravit, Roca, Villeroy & Boch, Laufen) or a premium consumer hardware business.• Experience with smart sanitaryware (bathroom accessories, washlets, bidet seats, electronic toilets) or other electronics-meets-ceramics product categories.• Existing relationships with premium bathroom showrooms, distributors, architects or developer groups in Europe and the Middle East.<br>WHAT WE OFFER<br>• A founding-team seat in a category defining European brand at the moment it goes to market.• A fixed monthly salary, performance bonus, and a long-term incentive above agreed thresholds. Direct ownership of the brand in coordination with the CEO, decision making authority, and the resources to build a team beneath yo
???? We're Hiring: SME's Relationship Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsHalvion is a growing international organization focused on financial services, business growth, client relationship management, and sustainable commercial development. Our teams collaborate across Sales, Finance, Credit, Risk, Compliance, Operations, and Customer Service to deliver tailored solutions and long-term value to business clients. The Role We are seeking an experienced SME's Relationship Manager to manage and develop relationships with Small and Medium-sized Enterprise (SME) clients. The successful candidate will be responsible for client acquisition, portfolio management, business development, financial needs assessment, relationship growth, and coordination with internal teams to deliver appropriate banking and financial solutions. Key Responsibilities Develop and manage a portfolio of SME clients. Build strong, long-term relationships with business owners and key decision-makers. Identify and acquire new SME customers through proactive business development. Understand clients' business models, financial needs, and growth objectives. Promote appropriate banking, financing, lending, and financial solutions. Conduct client meetings, business reviews, and relationship discussions. Manage the complete customer relationship lifecycle. Identify opportunities to increase client penetration and wallet share. Generate leads through referrals, networking, market research, and business development activities. Prepare and present tailored financial proposals to SME clients. Coordinate with Credit, Risk, Compliance, Operations, and Product teams. Support credit applications and ensure required documentation is complete. Review client financial information and business performance. Assess basic creditworthiness and identify potential financial risks. Monitor existing client facilities, repayments, and account performance. Maintain accurate customer and relationship records within CRM systems. Track sales pipelines, opportunities, and relationship activity. Achieve assigned revenue, portfolio growth, acquisition, and profitability targets. Monitor portfolio performance and identify cross-selling opportunities. Promote deposits, working capital, trade finance, business loans, cash management, and other relevant solutions. Support clients with account-related inquiries and service requirements. Resolve customer issues by coordinating with relevant internal departments. Monitor customer satisfaction and relationship quality. Conduct regular portfolio reviews and identify retention risks. Maintain awareness of market trends affecting SME customers. Research competitors and identify new business opportunities. Develop relationships with business communities, intermediaries, and professional networks. Ensure all client activities comply with internal policies and applicable regulations. Follow KYC, AML, credit, and customer due-diligence requirements. Maintain confidentiality of client financial and business information. Prepare regular sales, portfolio, revenue, and pipeline reports. Provide management with updates on client opportunities and market developments. Contribute to improvements in SME products, services, and customer experience. Support strategic initiatives designed to grow the SME customer portfolio. Requirements Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, or a related field.5+ years of experience in SME relationship management, commercial banking, corporate banking, business banking, or financial services. Proven experience managing and growing an SME client portfolio. Strong understanding of SME banking products, lending, working capital, and financial solutions. Good understanding of credit assessment and financial statement analysis. Strong sales, negotiation, and business development skills. Excellent relationship-building and customer-management abilities. Strong commercial awareness and understanding of SME business needs. Ability to identify new business opportunities and convert prospects into clients. Strong analytical, communication, presentation, and problem-solving skills. Experience with CRM, banking, and customer relationship management systems. Strong knowledge of KYC, AML, compliance, and responsible lending principles. Ability to work independently while collaborating effectively with cross-functional teams. UAE/GCC banking or SME market experience is an advantage but not required. Relevant certifications in banking, finance, credit, or relationship management are welcome but not mandatory. What We Offer???? Fully Remote Work Arrangement???? Full-Time SME Relationship Manager Position???? Career Growth & Professional Development???? Exposure to SME Banking & Commercial Financial Solutions???? International & Collaborative Working Environment???? Opportunity to Build and Manage a High-Value Client Portfolio???? Flexible Working Environment???? Opportunity to Drive Business Growth & Client Success???? International Client & Market Exposure
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<br><p>Some careers have more impact than others</p><br><br><br><br><p>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p><br><br><br><p>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve business objectives. The Relationship Management role provides dedicated relationship management to a portfolio of multinational corporate customers with accountability for Sales, Risk/credit management, Service and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Credit Risk, Legal & Compliance teams. The remit may range from an area within a country or multiple countries. </p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><br><ul><li>Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.</li><li>Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.</li><li>Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business.</li><li>Collaborate with HSBC Group colleagues across various teams in coverage and product to deliver appropriate needs-based solutions for customers.</li><li>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes.</li><li>Execute a robust growth plan to target new to bank relationships including all facets of originating and executing deals end to end.</li><li>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews.</li><li>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</li><li>Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</li><li>Stay abreast of developments, products and offerings from HSBC, competitors and market changes</li><li>Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client</li><li>Be required to acquire knowledge of product areas and in some geographies may need to hold specific certificates or need membership of a regulatory body <br> </li></ul><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><ul><li>Strong experience in corporate banking as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in the UAE.<br>Strong credit and financial analytical skills.</li><li>Comprehensive knowledge & understanding of economic trends and regulatory environment.</li><li>Knowledge of key international corridors, driving growth in the UAE. Sector knowledge is a plus.</li><li>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.</li><li>Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent</li><li>In-depth knowledge of regulations impacting the business and the lending and credit approval process.</li><li>Strong understanding of Investment Banking products, with the ability to identify opportunities.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</li></ul><br><p>You’ll achieve more at HSBC. </p><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose Statement:</p><br><p>Responsible for administrative support of Marketing, Sales, Market access & Medical functions: Logistic management of all promotional and non-promotional meetings, main point of contact with advertising agencies, preparing reports and maintaining appropriate filing systems, managing correspondence and scheduling couriers, processing expense reports, meeting/event planning, creating or modifying business documents, preparing presentations from source materials, acting as a liaison for remote access issues.</p><br><p>Implement & monitor assigned promotional campaigns & collaborate with CEx team on digital activities.</p><br><p>Major Responsibilities:</p><br><p><strong>Supplier Relationship, purchasing & Events Management </strong></p><br><ul><li>Responsible and accountable for initiating, pre-executing, and closing out the Master Approval Process (MAP) in a process-related role. Also responsible for gathering and ensuring all required documentation complies with company policies, legal requirements, and ethical standards.</li><li>Organizes large to medium size events for the BU targeting internal and external audiences (e.g. sales team, brand team, scientists, physicians, etc.), for Gulf levant.</li><li>Negotiation of tariffs with suppliers.</li><li>Preparation of vendors contracts and ensure all signatures, preparation HCP/HCO agreements and letters, ensure print and signature.</li><li>Prepare honorarium fees of consultants and service providers (Promo event and Medical)</li><li>Provide direct PTP support across functional for processing shopping carts, ACRs and Payments.</li><li>Maintain SC/PO daily Log. Reconcile and update (uplift) PO and Invoice received before payment execution.</li><li>Posting vendors invoices -monthly records proofs of payments:</li><li>Provide the update POs for closing.</li><li>Manage all the booking, transfers, transportation for the events organized and follow up with travel agencies for flights details, congress accommodation and registration.</li><li>Provide detailed costing and comparative offers for different demand and as needed</li><li>Tracking vendors invoices.</li><li>Ensure and organize promo projects.</li><li>Coordinate with the external agencies the Promotional material from preparation till reception.</li><li>Develop and implement innovative marketing tactics and digital multi-channel opportunities in collaboration with marketing and CEx teams.</li><li> Work collaboratively with other functions (medical, sales and CEx team etc.) to facilitate implementation of promotional and digital initiatives (CLMs, VAEs, Newsletters …).</li><li>Ensure all in-field materials and tactics are aligned to drive momentum of strategic brand objectives.</li><li>Monitor promotional budget with the Brand managers to optimize effectiveness and efficiency.</li><li>Support the brand managers in the product life cycle plans.</li><li>Take accountability and responsibility for promotional related Brand Team activities and processes.</li></ul><p><strong>Financial Reporting & Analysis:</strong></p><br><ul><li>Monthly closing – submission of Journal Entries (monthly accruals, payments, POs, SCs,</li><li>Update all final expenses detailed of capital expenditure (related to Promo).</li><li>Manual / urgent payments (request submission + follow up).</li><li>Follow up with approvals.</li><li>Calendar and promo/MAP follow up and update.</li><li>Promo MAP follow up and update.</li><li>Submit of document related to close out in MAP.</li></ul><p><strong>Brand Team Coordination:</strong></p><br><ul><li>Follow-up on all the BU’s project on a weekly basis.</li><li>BT Meeting coordination.</li></ul><p><strong>IFT Point of contact:</strong></p><br><ul><li>Ensure a close follow-up with the IFT on administrative tasks (T&E, Veeva, IT material, local Initiatives, MAP…), and ensure a close internal coordination with the relevant stakeholders.</li><li>Coordinate events preparation.</li><li>Archiving.</li></ul><p><strong>BUD support: </strong></p><br><ul><li>Support the BUD on timely requests (T&E, travel arrangements, congress registration…)</li></ul><br>Qualifications<br><br><p>Qualifications:</p><br><ul><li>University degree.</li><li>Experience as BU or Event Coordinator.</li><li>Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).</li><li>Knowledge of office management systems and procedures.</li><li>Good Interpersonal skills& Customer service.</li><li>Excellent time management skills and the ability to prioritize work.</li><li>Proactive, Attention to detail and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational skills with the ability to multi-task.</li><li>Proficiency in English is a plus.</li></ul><br>Additional Information<br><br><p>Key Stakeholders:</p><br><p><strong>Internal Stakeholders:</strong> GM, BUDs, Marketing manager, Brand managers, CEx, Sales Managers, IFT, Medical, Regulatory, Market Access, Finance, IT</p><br><p><strong>External Stakeholders:</strong> Suppliers, travel agencies, Third Party (distributors)</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<p><strong>Some careers have more impact than others</strong></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</span></p><br><br><br><p><span>HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</span></p><br><br><p><span>We are seeking an ambitious individual to join the Global Network Banking, UAE team as a Relationship Manager to support the growing business and achieve business objectives. The Relationship Management role provides dedicated relationship management to a portfolio of multinational corporate customers with accountability for Sales, Risk/credit management, Service and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Credit Risk, Legal & Compliance teams. The remit may range from an area within a country or multiple countries. </span></p><br><br><br><p><span>In this role, you will:</span></p><br><br><ul><li><span>Manage a portfolio of Corporate clients which are Headquartered outside of UAE with presence in UAE to provide solutions that meet the clients banking and treasury objectives.</span></li><li><span>Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network.</span></li><li><span>Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business.</span></li><li><span>Collaborate with HSBC Group colleagues across various teams in coverage and product to deliver appropriate needs-based solutions for customers. </span></li><li><span>Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes.</span></li><li><span>Execute a robust growth plan to target new to bank relationships including all facets of originating and executing deals end to end.</span></li><li><span>Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews.</span></li><li><span>Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.</span></li><li><span>Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures</span></li><li><span>Stay abreast of developments, products and offerings from HSBC, competitors and market changes</span></li><li><span>Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client </span></li><li><span>Be required to acquire knowledge of product areas and in some geographies may need to hold specific certificates or need membership of a regulatory body </span></li></ul><br><p><span>To be successful in the role, you should meet the following requirements:</span></p><br><br><ul><li><span>Strong experience in corporate banking as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in the UAE.</span></li><li><span>Strong credit and financial analytical skills.</span></li><li><span>Comprehensive knowledge & understanding of economic trends and regulatory environment.</span></li><li><span>Knowledge of key international corridors, driving growth in the UAE. Sector knowledge is a plus.</span></li><li><span>Strong organizational, analytical, negotiation, communication, teamwork and influencing skills.</span></li><li><span>Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent</span></li><li><span>In-depth knowledge of regulations impacting the business and the lending and credit approval process.</span></li><li><span>Strong understanding of Investment Banking products, with the ability to identify opportunities.</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li></ul><br><br><p><strong>You’ll achieve more at HSBC. </strong></p><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br><br> </div>
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<p><b>Overview of the Role</b></p><p><b> </b></p><p>The <b>Senior Store Manager – Food</b> is responsible for leading the overall commercial, operational, and people performance of a high-volume Marks & Spencer Food store. The role provides strategic leadership to ensure the delivery of exceptional customer experiences while driving sustainable sales growth, profitability, operational excellence, and compliance with M&S Food standards.</p><p>Leading a large, cross-functional team, the Senior Store Manager is accountable for delivering best-in-class retail operations across all Food departments, fostering a high-performance culture, and ensuring the highest standards of food safety, product availability, and customer service. Working closely with Regional Operations, Supply Chain, Planning, and Commercial teams, the role plays a key part in delivering business objectives and supporting future growth.</p><p>Success in this role is measured through commercial performance, operational excellence, customer satisfaction, team engagement, food safety compliance, and overall business profitability.</p><p><br></p><p><b>What You Will Do</b></p><p><b> </b></p><p><b>Drive Commercial Performance & Business Growth</b></p><ul><li>Develop and execute the store's commercial strategy to achieve sales, profitability, and operational targets.</li><li>Analyse trading performance and implement action plans to maximise revenue, customer conversion, and profitability.</li><li>Drive commercial initiatives, promotional activities, and seasonal campaigns to improve business performance.</li><li>Monitor key business KPIs, including sales, gross margin, inventory, waste, shrinkage, labour productivity, and customer satisfaction.</li><li>Identify opportunities for continuous improvement and implement best practices to optimise store performance.</li><li>Ensure effective inventory investment while maintaining high product availability and reducing waste.</li></ul><p><br></p><p><b>Lead & Inspire High-Performing Teams</b></p><ul><li>Provide inspirational leadership to department managers and store colleagues, fostering a culture of accountability, collaboration, and customer excellence.</li><li>Develop leadership capability through coaching, mentoring, succession planning, and performance management.</li><li>Recruit, develop, and retain top talent to build a high-performing leadership team.</li><li>Drive colleague engagement initiatives that promote inclusion, wellbeing, and continuous learning.</li><li>Ensure effective workforce planning to support operational and commercial priorities.</li></ul><p><br></p><p><b>Deliver Exceptional Customer Experience</b></p><ul><li>Champion a customer-first culture that consistently delivers the premium M&S shopping experience.</li><li>Ensure customer service standards exceed expectations across every department.</li><li>Actively review customer feedback and implement service improvement initiatives.</li><li>Lead the resolution of escalated customer concerns professionally and effectively.</li><li>Drive customer loyalty through service excellence and operational consistency.</li></ul><p><br></p><p><b>Operational Excellence</b></p><ul><li>Provide strategic oversight of all daily store operations, ensuring efficient execution across all Food departments.</li><li>Ensure operational standards, policies, and procedures are consistently implemented.</li><li>Drive productivity improvements across replenishment, inventory management, merchandising, and store operations.</li><li>Ensure the store is fully prepared for trading through effective operational planning.</li><li>Lead continuous improvement initiatives to enhance operational efficiency.</li></ul><p><br></p><p><b>Food Safety, Compliance & Risk Management</b></p><ul><li>Ensure full compliance with M&S Food Safety standards, HACCP requirements, Municipality regulations, and Health & Safety legislation.</li><li>Maintain the highest standards of food quality, freshness, hygiene, and operational compliance.</li><li>Lead food safety audits and implement corrective actions where required.</li><li>Promote a proactive safety culture across the store.</li><li>Ensure all operational risks are effectively managed.</li></ul><p><br></p><p><b>Inventory & Supply Chain Management</b></p><ul><li>Drive inventory optimisation to maximise availability while controlling waste and shrinkage.</li><li>Collaborate with Planning and Supply Chain teams to improve forecasting and stock flow.</li><li>Ensure replenishment processes deliver exceptional on-shelf availability.</li><li>Monitor inventory accuracy, stock loss, and waste performance.</li><li>Support business initiatives that improve supply chain efficiency.</li></ul><p><br></p><p><b>Visual Merchandising & Brand Standards</b></p><ul><li>Ensure the store consistently delivers world-class visual merchandising standards.</li><li>Maintain exceptional store presentation aligned with M&S brand guidelines.</li><li>Support seasonal campaigns, promotional launches, and commercial initiatives.</li><li>Conduct regular commercial reviews to identify opportunities for improvement.</li></ul><p><br></p><p><b>Financial & Business Management</b></p><ul><li>Own the store's P&L and deliver financial targets through effective cost control and commercial decision-making.</li><li>Manage labour budgets, operational expenditure, and controllable costs.</li><li>Analyse financial reports and implement actions to improve profitability.</li><li>Present business performance, risks, and opportunities to senior leadership.</li><li>Drive strategic initiatives that contribute to long-term business growth.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Strong commercial and financial acumen.</li><li>Strategic leadership and people development skills.</li><li>Excellent stakeholder management and influencing ability.</li><li>Expertise in food retail operations and customer experience.</li><li>Strong understanding of inventory management, replenishment, and supply chain principles.</li><li>Ability to interpret commercial data and make informed business decisions.</li><li>Excellent communication and presentation skills.</li><li>Proven ability to lead large teams in a fast-paced retail environment.</li><li>Strong planning, organisational, and problem-solving skills.</li><li>Continuous improvement mindset with a focus on operational excellence.</li></ul><p><br></p><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor's Degree in Business Management, Retail Management, Hospitality, Supply Chain, or a related discipline.</li><li><b>10+ years of experience</b> in Food Retail, Supermarket, Hypermarket, or Grocery Retail.</li><li><b>5+ years of experience</b> leading large-format or flagship retail stores.</li><li>Proven track record of delivering sustainable sales growth, profitability, and operational excellence.</li><li>Experience managing large, cross-functional retail teams.</li><li>Strong knowledge of food safety, HACCP, Municipality regulations, and retail compliance.</li><li>Experience managing P&L, labour budgets, inventory, and commercial performance.</li><li>Strong leadership, coaching, and talent development experience.</li><li>Proficiency in retail management systems, SAP, Microsoft Office, and business reporting tools.</li></ul><p><br></p><p><b>Key Competencies</b></p><p><b>Commercial Leadership</b></p><ul><li>Commercial Acumen</li><li>Business Strategy</li><li>Financial Management</li><li>P&L Ownership</li></ul><p><b>Leadership & People</b></p><ul><li>Inspirational Leadership</li><li>Coaching & Talent Development</li><li>Succession Planning</li><li>Stakeholder Management</li></ul><p><b>Operational Excellence</b></p><ul><li>Food Retail Operations</li><li>Inventory Optimisation</li><li>Food Safety & Compliance</li><li>Supply Chain Collaboration</li><li>Continuous Improvement</li></ul><p><b>Customer Excellence</b></p><ul><li>Customer Experience</li><li>Service Excellence</li><li>Brand Standards</li></ul><p><b>Personal Effectiveness</b></p><ul><li>Strategic Thinking</li><li>Decision Making</li><li>Problem Solving</li><li>Communication & Influencing</li><li>Planning & Organising</li><li>Accountability</li></ul><p><br></p></div>
We're Hiring: Senior SAP ABAP Developer<p><strong>Location:</strong> United Arab Emirates (Remote)</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> Senior</p><p><strong>Work Arrangement:</strong> Fully Remote</p>About Us<p>We are a globally focused organization committed to delivering scalable enterprise technology, reliable business applications, and efficient digital processes across diverse markets.</p><p>Our technology teams collaborate across SAP, Engineering, Finance, Supply Chain, Procurement, Operations, Human Resources, Security, Data, and business functions to develop, enhance, integrate, and support mission-critical enterprise systems.</p>The Role<p>We are seeking an experienced <strong>Senior SAP ABAP Developer</strong> to design, develop, enhance, integrate, test, and support SAP applications using ABAP and related SAP technologies.</p><p>The ideal candidate will combine strong ABAP development expertise with a deep understanding of SAP business processes, clean-code practices, integration technologies, performance optimization, and enterprise application architecture. The role will contribute to SAP S/4HANA transformation, custom development, system enhancements, integrations, technical troubleshooting, and continuous improvement.</p>Key Responsibilities<ul><li>Design, develop, enhance, and maintain SAP applications using ABAP.</li><li>Develop high-quality, scalable, maintainable, and secure ABAP solutions.</li><li>Analyze business requirements and translate them into appropriate technical solutions.</li><li>Work closely with functional consultants, business analysts, solution architects, and business stakeholders.</li><li>Develop technical specifications based on functional requirements and solution designs.</li><li>Create and maintain ABAP reports, interfaces, conversions, enhancements, forms, workflows, and other custom developments.</li><li>Develop classical and interactive reports using appropriate ABAP programming techniques.</li><li>Develop ALV reports and optimized data-retrieval solutions.</li><li>Design and develop custom ABAP objects in accordance with SAP development standards.</li><li>Develop and maintain ABAP Objects using object-oriented programming principles.</li><li>Develop and enhance user exits, customer exits, BAdIs, enhancement points, and enhancement frameworks.</li><li>Develop and maintain function modules, classes, methods, interfaces, and reusable technical components.</li><li>Develop database procedures and optimized data-access solutions where appropriate.</li><li>Work with SAP HANA and HANA-optimized development approaches.</li><li>Develop CDS views and other modern data models for SAP S/4HANA environments.</li><li>Support development using modern ABAP syntax and clean-core principles.</li><li>Develop and maintain SAP Fiori and SAPUI5 backend services where required.</li><li>Develop and support OData services and APIs for SAP and external applications.</li><li>Design and implement integrations between SAP and third-party systems.</li><li>Develop inbound and outbound interfaces using appropriate SAP integration technologies.</li><li>Work with IDocs, RFCs, BAPIs, APIs, web services, OData, and other integration mechanisms.</li><li>Support integration with middleware, enterprise service buses, cloud platforms, and external applications.</li><li>Analyze and resolve interface failures, data inconsistencies, and integration errors.</li><li>Develop data migration programs, conversion utilities, and data-upload solutions.</li><li>Support SAP data migration activities during implementations, upgrades, and transformation programs.</li><li>Develop migration tools and programs using appropriate SAP technologies.</li><li>Design and develop SAP forms using technologies such as Smart Forms, SAPscript, or Adobe Forms where required.</li><li>Develop and maintain print programs and output-management solutions.</li><li>Support SAP workflow development, enhancement, and troubleshooting.</li><li>Develop workflow-related ABAP components, business objects, events, and supporting logic where applicable.</li><li>Develop technical solutions for SAP modules including Finance, Controlling, Materials Management, Sales and Distribution, Production Planning, Human Capital Management, and other business areas.</li><li>Collaborate with functional teams to understand end-to-end business processes and technical dependencies.</li><li>Review existing custom code and identify opportunities for simplification, modernization, and performance improvement.</li><li>Conduct technical impact assessments for SAP upgrades, enhancement packages, S/4HANA migrations, and system changes.</li><li>Remediate custom code to support SAP S/4HANA and clean-core principles.</li><li>Analyze legacy ABAP code and recommend modernization approaches.</li><li>Perform code reviews and ensure adherence to development standards, naming conventions, security practices, and coding guidelines.</li><li>Conduct unit testing and support integration, regression, system, and user-acceptance testing.</li><li>Prepare technical test cases, test data, and supporting documentation.</li><li>Investigate application defects and production incidents and implement appropriate fixes.</li><li>Perform root-cause analysis for recurring technical issues and system failures.</li><li>Troubleshoot ABAP dumps, performance issues, database errors, authorization-related problems, and application defects.</li><li>Analyze SAP system logs, runtime errors, traces, and performance information to identify technical problems.</li><li>Optimize ABAP programs, database access, queries, joins, loops, and processing logic.</li><li>Monitor application performance and identify opportunities to improve execution time and resource utilization.</li><li>Work with SAP Basis and infrastructure teams to diagnose system-level performance and technical issues.</li><li>Support transport management and controlled movement of development objects across SAP environments.</li><li>Ensure development activities comply with change-management, release-management, and deployment procedures.</li><li>Maintain appropriate versioning, technical documentation, and development records.</li><li>Participate in SAP implementation, rollout, upgrade, migration, and transformation projects.</li><li>Support SAP S/4HANA conversion and technical remediation initiatives.</li><li>Participate in technical design reviews and architecture discussions.</li><li>Evaluate new SAP technologies and recommend appropriate development approaches.</li><li>Support SAP cloud and hybrid environments where applicable.</li><li>Develop reusable frameworks, utilities, libraries, and technical components to improve development efficiency.</li><li>Establish and promote development best practices, coding standards, and quality controls.</li><li>Ensure ABAP developments follow appropriate security, authorization, data-protection, and compliance requirements.</li><li>Identify and remediate technical vulnerabilities or insecure development practices.</li><li>Work with cybersecurity and SAP security teams where application-level controls are required.</li><li>Support business continuity, disaster recovery, and application-resilience requirements for critical SAP solutions.</li><li>Provide technical guidance and mentoring to junior and mid-level ABAP developers.</li><li>Review technical work produced by other developers and provide constructive recommendations.</li><li>Contribute to development standards, technical knowledge bases, and internal SAP documentation.</li><li>Coordinate with offshore, nearshore, and distributed development teams where applicable.</li><li>Manage multiple development requests, projects, incidents, priorities, and deadlines.</li><li>Communicate technical risks, dependencies, issues, and recommendations clearly to technical and business stakeholders.</li><li>Participate in continuous-improvement initiatives to improve SAP development quality, maintainability, performance, and delivery speed.</li></ul>Key Performance Indicators<ul><li>ABAP development delivery rate</li><li>Development quality</li><li>Technical specification accuracy</li><li>Requirements-to-solution accuracy</li><li>Production defect rate</li><li>Defect resolution time</li><li>Application incident resolution time</li><li>Critical incident response performance</li><li>ABAP program performance</li><li>Application response time</li><li>Database query performance</li><li>Custom-code optimization rate</li><li>Code-review compliance</li><li>Coding-standard compliance</li><li>Clean-core compliance</li><li>S/4HANA compatibility</li><li>SAP development reusability</li><li>Unit-test completion rate</li><li>Test defect rate</li><li>Regression defect rate</li><li>Deployment success rate</li><li>Transport error rate</li><li>Release delivery performance</li><li>Interface success rate</li><li>Integration error rate</li><li>IDoc processing accuracy</li><li>API and OData service reliability</li><li>Data migration accuracy</li><li>Data conversion success rate</li><li>Technical documentation completeness</li><li>Technical debt reduction</li><li>Legacy-code remediation</li><li>SAP upgrade readiness</li><li>System availability support performance</li><li>Security and vulnerability remediation</li><li>Change-management compliance</li><li>Development backlog reduction</li><li>On-time development delivery</li><li>Stakeholder satisfaction</li><li>Business requirement fulfillment</li><li>Development automation adoption</li><li>Reusable-component adoption</li><li>Junior developer mentoring effectiveness</li><li>Continuous-improvement initiatives completed</li></ul>Ideal Candidate<p>The successful candidate should have strong experience in <strong>SAP ABAP development, SAP S/4HANA, enterprise application development, SAP integrations, and technical SAP implementation or support</strong>, preferably within a complex multinational or business-critical SAP environment.</p><p>The candidate should demonstrate:</p><ul><li>Strong expertise in ABAP and ABAP Objects.</li><li>Proven experience developing and maintaining complex SAP applications.</li><li>Strong understanding of SAP S/4HANA architecture and modern ABAP development.</li><li>Experience with CDS views, AMDP, and HANA-optimized development.</li><li>Strong knowledge of SAP enhancement frameworks, BAdIs, exits, and custom development techniques.</li><li>Experience developing reports, interfaces, conversions, enhancements, forms, and workflows.</li><li>Strong experience with IDocs, RFCs, BAPIs, APIs, OData, and web services.</li><li>Experience integrating SAP with third-party and enterprise applications.</li><li>Strong understanding of SAP data structures, tables, transactions, and business processes.</li><li>Experience supporting SAP Finance, Procurement, Sales, Supply Chain, Manufacturing, HR, or other major SAP modules.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Informa </strong>is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.</p><br><p><strong>Taylor & Francis Group</strong> produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.</p><br><p>Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.</p><br><br>Job Description<br><p>We are seeking a dynamic and results-driven Account Manager to lead the growth of our Journals and eBooks business in West Africa. This role will focus on expanding institutional sales, managing key accounts, and strengthening high-value relationships with consortiums. The ideal candidate will be responsible for driving year-on-year growth, ensuring deeper market penetration, and implementing strategic account management initiatives aligned with regional business goals.</p><br><p><strong>Key Responsibilities:</strong></p><br><p><strong>1. Account & Relationship Management</strong></p><br><ul><li>Cultivate strong relationships with university libraries, research institutions, and government bodies to expand our footprint.</li><li>Act as a trusted advisor to institutions, guiding them on emerging trends in Open Access, Digital learning, and Research dissemination.</li><li>Engage with Vice Chancellors, Library Directors, Research Heads, and Procurement Teams to ensure long-term customer retention.</li><li>Serve as the key relationship manager for all consortiums in West Africa negotiate deals, renewals, and strategic partnerships.</li></ul><p><strong>2. Business Growth & Revenue Management</strong></p><br><ul><li>Achieve minimum 20% growth over previous years revenue by identifying new business opportunities and upselling to existing clients.</li><li>Develop and execute a strategic account plan to increase eBooks and journal subscriptions across academic institutions, corporates, and government sectors.</li><li>Work closely with Global teams to implement pricing, bundling, and subscription models that maximize revenue.</li><li>Drive adoption of blended models/ Read & Publish (R&P) agreements ensuring alignment with evolving Open Access (OA) policies as relevant.</li></ul><p><strong>3. Market Development & Strategic Initiatives</strong></p><br><ul><li>Identify and engage with potential consortium partners, universities, and professional bodies to drive adoption of Taylor & Francis digital resources.</li><li>Collaborate with marketing and product teams to position eBooks and journal collections effectively in the West African market.</li><li>Provide market insights and competitive intelligence to shape future account strategies.</li></ul><p><strong>4. Internal Collaboration & Reporting</strong></p><br><ul><li>Work closely with internal stakeholders, including marketing, editorial, and customer service teams, to ensure seamless client engagement.</li><li>Track account performance, pipeline health, and market trends, providing regular reports and forecasts to leadership.</li><li>Participate in regional and global account management meetings, sharing best practices and strategic inputs.</li></ul><br>Qualifications<br><ul><li>5+ years of experience in B2B account management, institutional engagement, or publishing sales (experience in eBooks, journals, or academic publishing preferred).</li><li>Ability to travel across countries in West Africa and, if required, other African regions for key client meetings and industry events.</li><li>Proven track record in driving revenue growth, managing high-value accounts, and closing complex deals.</li><li>Strong experience in account management, particularly with consortiums.</li><li>Knowledge of Open Access, Read & Publish models, and digital content licensing is a strong advantage.</li><li>Exceptional negotiation, communication, and stakeholder management skills.</li></ul><br>Additional Information<br><p><u><strong>Closing Date:</strong></u>Applications will close on <strong>20 Oct 2026.</strong></p><br><p><em>Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.</em></p><br><p><u><strong>Location:</strong></u></p><br><ul><li>Candidates must have the right to live and work in UAE. This role is based in our office in Dubai and will involve frequent travel across countries in West Africa and, if required, other African regions for key client meetings and industry events. </li><li><p>We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.</p><br></li><li><p>We ask that candidates live within a commutable distance of our Dubai officeto ensure that as a balanced worker they can make it to our office location to collaborate as required. </p><br></li></ul><p>We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact <span>[email protected]</span> </p><br><p><strong>Being Yourself at Taylor & Francis </strong></p><br><p>If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. </p><br><p>Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor. </p><br><p>If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [email protected]. Your request will be reviewed and considered in the strictest confidence.</p><br><p>We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers </p><br><p>Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. </p><br><p>https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/ </p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span>• The Junior Buyer Acquisition Executive will play a key role in driving the growth of HAL's buyer ecosystem by identifying, onboarding, and activating SME buyers across the UAE. Reporting directly to the Chief Commercial Officer, this role offers exposure to commercial strategy, marketplace growth initiatives, customer acquisition, and the operational dynamics of a high-growth digital marketplace. The successful candidate will be responsible for generating leads, engaging prospective customers, managing onboarding activities, and ensuring buyers successfully transact on the HAL platform. This is an ideal opportunity for an ambitious and entrepreneurial professional looking to build a career in e-commerce, digital marketplaces, sales, and business development. </span></p><br><br>
<p><strong><span>Buyer Acquisition & Onboarding</span></strong></p><br><br>
<p><span>• Identify and acquire SME buyers across targeted industry segments in the UAE.</span><br><span>• Build and manage a pipeline of prospective customers through field prospecting, referrals, networking, and direct outreach.</span><br><span>• Conduct cold calls, customer visits, product demonstrations, and onboarding presentations.</span><br><span>• Clearly communicate HAL's value proposition to business owners, procurement managers, and decision-makers.</span><br><span>• Support buyers through registration, verification, documentation, and KYC requirements.</span><br><span>• Ensure smooth onboarding and assist customers in completing their marketplace profiles.</span></p><br><br>
<p><strong><span>Customer Activation</span></strong></p><br><br>
<p><span>• Drive activation of newly onboarded buyers and support them through their first transaction.</span><br><span>• Follow up regularly with buyers to encourage marketplace usage and repeat purchasing.</span><br><span>• Educate customers on platform features including product sourcing, RFQs, quotations, ordering, and payment processes.</span><br><span>• Support buyer-seller matchmaking initiatives to facilitate successful transactions.</span><br><span>• Monitor buyer engagement and proactively re-engage inactive customers.</span></p><br><br> <br><p><strong><span>Commercial Strategy Support</span></strong></p><br><br>
<p><span>• Support the Chief Commercial Officer in executing marketplace growth initiatives.</span><br><span>• Assist in developing and implementing buyer acquisition campaigns across priority sectors.</span><br><span>• Conduct market research and competitor analysis to identify market opportunities.</span><br><span>• Track buyer acquisition performance and prepare commercial reports and presentations for management review.</span><br><span>• Gather customer feedback to support continuous improvement of the marketplace proposition.</span></p><br><br>
<p><strong><span>Marketplace Growth Projects</span></strong></p><br><br>
<p><span>• Contribute to projects relating to category expansion, customer engagement, and retention initiatives.</span><br><span>• Support marketplace activation campaigns aimed at increasing GMV and transaction volumes.</span><br><span>• Work closely with Operations, Product, Marketing, Finance, and Customer Success teams to improve buyer experience.</span><br><span>• Assist in analyzing buyer behavior, marketplace adoption, and transaction trends to improve acquisition effectiveness.</span><br><span>• Support initiatives aimed at improving customer lifetime value and customer retention.</span></p><br><br>
<p><strong><span>Customer Relationship Management</span></strong></p><br><br>
<p><span>• Build and maintain strong relationships with SME customers.</span><br><span>• Serve as the primary point of contact during the onboarding process.</span><br><span>• Resolve customer issues by coordinating with relevant internal stakeholders.</span><br><span>• Ensure a positive customer experience throughout the customer lifecycle.</span><br><span>• Gather and communicate customer feedback to internal teams.</span></p><br><br> <br><p><strong><span>Reporting & Administration</span></strong></p><br><br>
<p><span>• Maintain accurate records of leads, opportunities, meetings, and customer interactions within CRM systems.</span><br><span>• Track and report buyer acquisition and activation metrics.</span><br><span>• Prepare weekly and monthly pipeline reports.</span><br><span>• Ensure compliance with internal processes and documentation standards.</span><br><span>• Support management reporting and commercial planning activities.</span></p><br><br>
<p><strong><span>Key Performance Indicators (KPIs)</span></strong></p><br><br>
<p><span>• Number of SME buyers onboarded monthly.</span><br><span>• Number of active buyers generated.</span><br><span>• First-order conversion rate.</span><br><span>• Buyer activation rate.</span><br><span>• Monthly active buyers.</span><br><span>• Repeat transaction rate.</span><br><span>• Lead-to-customer conversion rate.</span><br><span>• GMV contribution from acquired buyers.</span><br><span>• Customer retention metrics.</span><br><span>• CRM data quality and reporting accuracy.</span></p><br><br>
<p><strong><span>Motivations</span></strong></p><br><br>
<p><span>• High-performing candidates may progress into roles such as: Buyer Acquisition Manager Business Development Manager Marketplace Growth Manager This role is designed for ambitious early-career professionals who want to learn directly from leadership, gain exposure to digital commerce and marketplace operations, and play a meaningful role in scaling HAL's B2B marketplace ecosystem.</span><br><span>Skills and Experience</span></p><br><br> <br><p><strong><span>Skills and Experience</span></strong></p><br><br>
<p><span>• Business Acumen</span><br><span>• Action Oriented</span><br><span>• Business Development</span><br><span>• Customer Acquisition</span><br><span>• Client Relationship Management</span><br><span>• Collaborates</span></p><br><br>
<p><strong><span>Qualifications</span></strong></p><br><br>
<p><span><strong>Key Experiences </strong> </span></p><br><br>
<p><span>• 0-2 years of experience in sales, business development, customer acquisition, account management, e-commerce, fintech, logistics, banking, or marketplace businesses.</span><br><span>• Fresh graduates with strong commercial aptitude and excellent communication skills are encouraged to apply.</span><br><span>• Experience dealing with SMEs or business customers will be an advantage.</span></p><br><br>
<p><strong><span>Certifications / Qualifications</span></strong></p><br><br>
<p><span>• Bachelor’s degree in business administration, Marketing, Commerce, Economics, Supply Chain, </span><br><span>Finance, or a related field.</span></p><br><br>
<p><span><strong>Languages</strong> </span></p><br><br>
<p><span>• English, Hindi and Malyalam (will be a plus)</span><br></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
<h2 class="h5">Job description</h2>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.<br>As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.<br>As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.<br>The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.<br><b>Responsibilities</b><br><ul><li>Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.</li><li>Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.</li><li>Help your customers achieve their business goals and outcomes on the Salesforce platform by:</li><li>Coordinating the completion of the Signature Success catalog of services as required for your customer</li><li>Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer</li><li>Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation</li><li>Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.</li><li>Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.</li><li>Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.</li><li>Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.</li><li>The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.</li><li>Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.</li></ul><br><b>Required Qualifications</b><br><ul><li>Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.</li><li>Exceptional English & Arabic communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.</li><li>Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.</li><li>Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.</li><li>Knowledge of software development process and design methodologies.</li><li>Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.</li><li><b>Fluency in both Arabic and English is essential</b></li></ul><br><b>Preferred Qualifications</b><br><ul><li>+2 years in the Salesforce Ecosystem.</li><li>Salesforce product certifications are a plus (<b>Administrator</b>, Advanced Administrator, Platform App Builder, <b>Service Cloud Consultant, Sales Cloud Consultant</b>).</li><li>Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.</li><li>Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)</li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Position Summary</strong></p><br><p>The Outside <strong>Senior Sales Engineer - Flow Control Valves </strong>is focused on leading the development and execution of strategies resulting in profitable growth through increased penetration at ADNOC Upstream and ADNOC Gas. The Outside Senior Sales Engineer is the guardian of customer relationships, orchestrating the development of corporate-wide resources to provide comprehensive products, services, and solutions to the customer base while leading the B2B alignment of the Customer Management Team and the Flow Control Valves Team and positioning Emerson Flow Controls as a trusted advisor.</p><br><p><strong>In This Role, Your Responsibilities Will Be:</strong></p><br><ul><li>Meet or exceed annual business goals and targets for allocated ADNOC sites.</li><li>Develop and execute Emerson Flow Controls business strategies within assigned ADNOC sites.</li><li>Develop, update, and manage the execution of comprehensive account and site plans covering all Flow Controls business activities.</li><li>Conduct weekly site visits and implement dedicated site walkdown programs for allocated ADNOC facilities.</li><li>Prepare and present growth plans, forecasts, pricing surveys, and competitor intelligence.</li><li>Ensure Business Unit plans and strategic initiatives are aligned with account and site plans and executed in a timely manner.</li><li>Establish and strengthen relationships with stakeholders across all levels within assigned sites.</li><li>Leverage existing relationships and develop new connections with key decision-makers to position Emerson Flow Controls as the preferred supplier of technology, products, services, and solutions.</li><li>Drive MRO and Lifecycle Services opportunities by acting as a trusted advisor and providing solutions to customer challenges.</li><li>Establish and maintain long-term service and spare parts agreements with allocated ADNOC sites.</li><li>Drive Inter-Business Unit product growth across assigned customer accounts.</li><li>Lead growth initiatives including competitive displacement programs, technology upgrades, shutdown and turnaround opportunities, and new solution adoption.</li><li>Stay informed about developments in products, industries, and market trends.</li><li>Develop and execute plans to grow KOB3 business from the existing installed base.</li><li>Develop and manage KPIs related to strategic initiatives to improve business performance and operational efficiency.</li><li>Collaborate closely with Local Business Partners to expand business opportunities within allocated ADNOC sites.</li></ul><p><strong>Who You Are</strong></p><br><p>You are a relationship-driven professional with strong interpersonal and communication skills, capable of building trusted partnerships with customers across all levels of an organization.</p><br><p>You are naturally curious and take the initiative to understand customer operations, challenges, priorities, upcoming shutdowns, and improvement opportunities.</p><br><p>You continuously seek opportunities to learn, expand your industry knowledge, and understand evolving customer needs. With a strong sense of accountability and ownership, you proactively identify opportunities to create value and deliver meaningful business impact.</p><br><p><strong>For This Role, You Will Need:</strong></p><br><ul><li>Experience developing business plans to grow MRO and Lifecycle Services business within assigned customer sites.</li><li>Ability to maintain strong engagement with site stakeholders and understand their KPIs and business objectives.</li><li>Proven ability to establish credibility as a trusted advisor.</li><li>Experience planning and delivering technical seminars, workshops, and customer engagement programs.</li><li>Practical knowledge of control valves and process applications relevant to assigned customer sites.</li><li>Strong written and verbal communication skills in a professional and multicultural environment.</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul><li>Degree in Mechanical Engineering, Instrumentation Engineering, or equivalent.</li><li>Minimum 3 to 5 years of industry experience, including Oil & Gas and Petrochemical sectors in the UAE.</li><li>Strong business acumen and commercial awareness.</li><li>Ability to communicate and deliver value-based business solutions to customers.</li><li>Experience managing strategic customer accounts within ADNOC or similar organizations</li></ul><p><strong>Our Culture & Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. </p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br><p><b>WHY EMERSON</b></p><br><p><b>Our Commitment to Our People</b></p><br><p>At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.</p><br><p>We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.</p><br><p>At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.</p><br><p><b>Work Authorization</b></p><br><p>Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.</p><br><p><b>Equal Opportunity Employer</b></p><br><p>Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.</p><br><p><b>Accessibility Assistance or Accommodation</b></p><br><p>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. </p><br><p><b>ABOUT EMERSON</b></p><br><p>Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.</p><br><p>With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.</p><br><p>We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!</p><br><p><b>No calls or agencies please. </b></p><br> </div>
<strong>About Brink's<br><br></strong>Established in 1859, The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection.<br><br>We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.<br><br><strong>About The Job<br><br></strong>Brink’s Global Services is seeking a commercially minded, strategic, and resilient General Manager to lead UAE Cash Management, AMS (ATM Managed Services), and DRS (Digital Retail Solutions) operations through its continued phase of growth within an established Joint Venture structure. The role carries comprehensive accountability for financial performance, operational delivery, people leadership, and regulatory compliance and will lead all operations for the Joint Venture (JV), ensuring complete P&L, robust financial governance, compliance, and strategic support to drive profitability and sustainable growth. This role will act as a key business partner to the JV leadership team, providing insights and recommendations to optimize business performance.<br><br><strong>Principal Accountabilities<br><br></strong><ul><li>Develop strategies, policies and operational/commercial/marketing plans based on current and future market conditions and trends.</li><li>Ability to manage and work with mergers and JV's is a key to the role.</li><li>Communicate a compelling vision, which creates a focus and shared sense of purpose and values for all employees.</li><li>Own full P&L driving high performance, seeking out unnecessary spending, driving resolution on underperforming areas, and maximizing opportunities for revenue growth.</li><li>Anchor strong partnership with regional teams, ensuring operational continuity while jointly enabling the business strategy.</li><li>Maximize economic value added through continued growth in profitable sales within a competitive price structure and through effective cost controls.</li><li>Create an environment that encourages excellence and creativity, develops efficient and effective work processes and ensures the delivery of quality service.</li><li>Gain in-depth knowledge of customers and their perspective through internal knowledge collection and customer facing methodologies to strategically focus on optimizing all aspects of the Brinks commercial activities, to drive profitable growth. </li><li>Actively manage key accounts to develop and maintain client relationships by working directly with customers to ensure all requirements of their business are understood and accurately reflected in the delivery of service at the local.</li><li>Ensure adequate human, financial, technical, and other resources are made available to meet business needs.</li><li>Develop and maintain senior level relationships with key customers, relevant third parties and opinion leaders.</li><li>Ensure fiscal and legal compliance with applicable laws and statutes.</li><li>Develop and execute best practices and technology to create more effective work processes, manage costs and ensure the consistent delivery of high-quality service as the business continues to grow.</li><li>Ensure that all employees understand and commit to the mission and business strategies set for the Company.</li><li>Be actively involved with developing, engineering and promoting end-to-end risk solutions.</li><li>Assess the competence and performance levels of key management employees and ensure that necessary succession is in place for critical positions and that development plans are in place for all key employees.</li><li>Ensure secure, safe, efficient and customer-oriented handling of the operations according to the Brink’s standards, processes and procedures as outlined in the Business and Procedures Manual.</li><li>Ensure secure, safe, and compliant operations in line with Brink’s global standards and UAE regulatory requirements.</li><li>Lead and mentor the leadership team to operate as a cohesive, high-performing management group.<br><br></li></ul><strong>Knowledge & Experience<br><br></strong><ul><li>Minimum of 12–15 years’ experience in senior executive leadership roles (General Manager, Managing Director, Country Head, or equivalent).</li><li>Extensive leadership background in the services sector, ideally with a multinational company in Freight Forwarding/Security Services/Cash Management.</li><li>Experience operating within a Joint Venture and/or M&A environment is strongly preferred. </li><li>Proven track record in turnaround assignments, particularly in operational transformation, with a background in fostering a "lean culture" and navigating challenging environments.</li><li>Expertise in operations, products, services, policies, and procedures akin to those of Brink’s, with a deep understanding of customer types and serviced sectors.</li><li>Possession of a primary degree and pertinent professional certifications.</li><li>Exceptional verbal, written, and interpersonal communication skills in English and the local language.</li><li>Robust analytical capabilities are paired with strong problem-solving skills and meticulous attention to detail.<br><br></li></ul><strong>Key Competencies<br><br></strong><ul><li>Proven business leadership together with team building / decision-making skills with a robust track-record of delivery.</li><li>The ability to set out and articulate a clear business vision with the experience to engage, influence and mobilise people to realise their goals.</li><li>Capable of managing in an ambiguous environment where decisions need to be made with limited data.</li><li>Confidence to make commercially sound decisions and a strong commercial acumen and focus on delivering excellent results.</li><li>Drive & determination and openness to relationship building and managing change at all levels of the organisation.</li><li>The capability to maximise efficiency across the entire country and to establish a profitable base for the Company and lay the groundwork for sustainable growth in the future.</li><li>A track record of identifying, coaching and mentoring sales teams to achieve stretching business results.</li><li>A strong commitment to training and development.</li><li>The ability to lead and manage a change agenda: - determined, resilient, pragmatic and patient.</li><li>Great tenacity, exceptional leadership skills and exemplary planning, controlling and organizational skills focused on strategy and its implementation.</li><li>The ambition and the capability of developing further in the future.</li><li>Ability and willingness to travel both locally in UAE and overseas as required<br><br></li></ul><strong>Business Success Factors<br><br></strong><ul><li>Builds Organization Capability</li><li>Developing people to meet both their career and organizational goals. Build the correct organizational structure and identifies top talent to meet strategic goals.</li><li>Compelling & Open Communicator</li><li>Clearly and succinctly conveying information and ideas to individuals and groups: communication in a focused and compelling way that captures and holds others’ attention</li><li>Collaborates</li><li>Building partnerships and working collaboratively with others to meet shared objectives; brings people together to leverage their diverse skills, talents and knowledge.</li><li>Delivers Results</li><li>Translating strategic priorities into operational reality; aligning communication accountabilities; resource capabilities, internal processes and ongoing measurement systems to ensure that strategic priorities yield measurable sustainable results.</li><li>Demonstrates Mastery</li><li>Has mastered the skills and knowledge required for the role.</li><li>Encourages Excellence</li><li>Motivates others to achieve excellence.</li><li>Leads Change</li><li>Driving organizational and cultural changes needed to achieve strategic objectives; adopting new approaches to improve results by transforming organizational culture, systems and /or product/services; helping others overcome resistance to change.<br><br></li></ul>At Brink's, everything we do is guided by our culture and core values. These core values govern their actions every day, and reflect what is truly important to them as an organization.<br><br>At Brink’s, The Goal Is To Provide a Safe, Professional And Diverse Work Environment For Their Customers And Employees. The Following Core Values Drive The Organization<br><br>Safety, Continuous Improvement, Engagement, Customer Focus, Integrity, Diversity & Inclusion.<br><br>By continuously pursuing improvement, they deliver consistent levels of quality through innovative technology, value-added solutions and streamlined operations.<br><br>Lead by example and champion the values and behaviours of the organization to promote a positive high performing culture.
<h2 class="h5">Job description</h2>
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<p><b>About the Role:</b></p><p>We are looking for a confident, proactive, and business-oriented Brand & Communications Manager to strengthen our company's brand presence across the e-commerce, entrepreneurship, and business education space.</p><p>Our company provides e-commerce solutions, ready-to-launch e-commerce businesses, and educational content and programs designed to help people understand, launch, and grow online businesses.</p><p>This is a highly visible role combining brand management, public relations, corporate communications, partnerships, thought leadership, content, events, and media relations.</p><p>A key part of the position will be to become one of the public voices and faces of the company, representing the brand in media interviews, podcasts, panels, events, webinars, video content, and other external communications.</p><p>The successful candidate should be comfortable both shaping communications strategy and representing the company publicly, while supporting broader business objectives including brand awareness, credibility, lead generation, customer acquisition, partnerships, and market growth.</p><p><br></p><p><b>Reporting to: </b>Marketing Director</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p><i>Brand Strategy & Positioning:</i></p><ul><li>Develop and implement the company's brand and communications strategy in line with business objectives and the direction set by the Marketing Director.</li><li>Strengthen the company's positioning within the e-commerce, entrepreneurship, and digital business ecosystem.</li><li>Maintain consistency in brand identity, messaging, tone of voice, and visual communication across all channels.</li><li>Define and communicate the company's key messages, value proposition, expertise, and market perspective.</li><li>Ensure that complex e-commerce and business topics are translated into clear, credible, and engaging communications.</li></ul><p><br></p><p><i>PR & Media Relations:</i></p><ul><li>Develop and execute PR and media relations strategies across the MENA region.</li><li>Build and maintain relationships with journalists, editors, media organisations, podcast hosts, influencers, content creators, and relevant industry stakeholders.</li><li>Proactively identify opportunities for media coverage, interviews, expert commentary, podcasts, and editorial features.</li><li>Prepare press releases, media pitches, media kits, talking points, company announcements, and other external communications.</li><li>Manage media enquiries and coordinate interviews and press opportunities.</li><li>Maintain a strong and relevant database of media and industry contacts.</li><li>Monitor media coverage, brand mentions, competitor activity, and relevant industry conversations.</li></ul><p><br></p><p><i>Company Spokesperson & Public Representation:</i></p><ul><li>Act as one of the key public representatives and spokespersons of the company.</li><li>Represent the company in TV, digital and print media interviews, podcasts, conferences, panels, webinars, networking events, and industry discussions.</li><li>Participate in company video content, educational content, interviews, and other public-facing formats.</li><li>Develop a strong understanding of the company's products, services, customers, industry, and commercial model in order to represent the business accurately and credibly.</li><li>Work with the Marketing Director and senior management to prepare key messages, talking points, and positions on relevant industry topics.</li><li>Ensure external representation remains aligned with the company's overall brand strategy and commercial objectives.</li></ul><p><br></p><p><i>Thought Leadership & Content:</i></p><ul><li>Develop and execute a thought leadership strategy around e-commerce, entrepreneurship, digital business, and relevant market trends.</li><li>Identify topics where the company can provide meaningful expertise and commentary.</li><li>Create or contribute to expert articles, interviews, educational content, presentations, case studies, and industry commentary.</li><li>Identify opportunities for company representatives to participate in conferences, podcasts, webinars, workshops, and industry events.</li><li>Work with internal experts and senior management to transform company knowledge into engaging public-facing content.</li><li>Support the development of content plans across social media, website, email, video, PR, and events.</li><li>Develop and coordinate customer success stories, testimonials, case studies, and other credibility-building content.</li></ul><p><br></p><p><i>Partnerships & Community:</i></p><ul><li>Build relationships with business communities, entrepreneur networks, universities, accelerators, incubators, industry associations, government-related initiatives, and relevant commercial partners.</li><li>Identify and develop strategic partnerships, collaborations, sponsorships, and co-marketing opportunities.</li><li>Represent the company at relevant business and networking events.</li><li>Identify opportunities to strengthen the company's visibility and credibility within the regional business and entrepreneurial ecosystem.</li></ul><p><br></p><p><i>Events & Activations</i></p><ul><li>Coordinate and support company events, launches, exhibitions, conferences, workshops, webinars, networking events, and promotional activities.</li><li>Identify relevant external events where the company should speak, exhibit, partner, or participate.</li><li>Support speaker preparation, presentations, talking points, and event communications.</li><li>Ensure that events and activations support both brand and commercial objectives.</li></ul><p><br></p><p><i>Cross-Functional Collaboration:</i></p><ul><li>Work closely with digital marketing, social media, sales, business development, design, content, and management teams to ensure integrated communication.</li><li>Brief and manage designers, photographers, videographers, agencies, freelancers, and other external suppliers on brand-related projects.</li><li>Manage corporate presentations, brochures, media materials, branded assets, and other communications collateral.</li><li>Support marketing and sales teams with strong messaging, case studies, presentations, and credibility-building materials.</li></ul><p><br></p><p><i>Performance & Reporting:</i></p><ul><li>Track and report on key brand and communications metrics, including: media coverage and PR exposure; brand mentions and share of voice; thought leadership and speaking opportunities; media and industry relationships; partnerships and collaborations; content reach and engagement; event participation and outcomes; brand-driven leads and enquiries; contribution to customer acquisition and business growth.</li><li>Provide regular updates, insights, and recommendations to the Marketing Director.</li><li>Identify opportunities to improve brand visibility, reputation, authority, and market presence.</li></ul><p><br></p><p><i>Key Performance Areas:</i></p><ul><li>Growth in brand awareness and market visibility.</li><li>Quality and relevance of PR and media coverage.</li><li>Development of strong media and industry relationships.</li><li>Number and quality of interviews, podcasts, speaking opportunities, and media appearances.</li><li>Strength of the company's thought leadership position.</li><li>Brand consistency across communication channels.</li><li>Engagement with educational and expert content.</li><li>Strategic partnerships and industry collaborations.</li><li>Event and community presence.</li><li>Contribution to qualified lead generation and customer acquisition.</li><li>Growth of the company's reputation within the e-commerce and entrepreneurship ecosystem.</li></ul><p><br></p><p><b>Requirements:</b></p><ul><li>Minimum Bachelor's degree in Marketing, Communications, Public Relations, Business, Media, Journalism, or a related field.</li><li>Master's degree, MBA, or other relevant postgraduate qualification would be a strong advantage.</li><li>Minimum 5 years of relevant experience in brand management, PR, communications, media, marketing, or a related role.</li><li>Proven professional experience across the MENA region is essential.</li><li>Strong understanding of the MENA media, business, cultural, and communications landscape.</li><li>Demonstrated experience developing brand, PR, communications, or partnership initiatives across multiple MENA markets.</li><li>Strong understanding of branding, PR, media relations, corporate communications, content, partnerships, and integrated marketing communications.</li><li>English at native or fluent (C2) level. This is a public-facing spokesperson role, so flawless written and spoken English is essential;</li><li>Any additional language is a plus;</li><li>Strong interest in or understanding of e-commerce, entrepreneurship, digital business, technology, or business education.</li><li>Strong writing, storytelling, presentation, and public-speaking skills.</li><li>Confident and natural in front of a camera and comfortable participating in media interviews, podcasts, panels, webinars, and live events.</li><li>Ability to understand complex business topics and communicate them clearly to different audiences.</li><li>Strong interpersonal and relationship-building skills, with experience dealing with media, partners, agencies, influencers, and senior stakeholders.</li><li>Strong organisational and project-management skills, with the ability to manage multiple priorities simultaneously.</li><li>Ability to work independently, generate ideas proactively, and take projects from concept through execution.</li><li>Good understanding of digital marketing, social media, and online customer journeys.</li><li>Existing relationships with media, business communities, influencers, and industry networks across the MENA region would be a strong advantage.</li></ul><p><br></p><p><b>What We Offer:</b></p><ul><li>A competitive salary that matches your expectations;</li><li>A permanent employment contract;</li><li>Career growth opportunities — we are actively growing and have ambitious plans;</li><li>Fast and straightforward hiring process — we conduct interviews promptly and provide feedback;</li><li>A fulltime work in a friendly office in Dubai;</li><li>Open management style without micromanagement — we trust your professionalism and initiative;</li><li>Equal discussion of ideas — we’re not afraid to experiment and celebrate the results together.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>PR Strategy </li><li>English - C2</li><li>Media Relations </li><li>MENA Expertise </li><li>Brand Positioning </li><li>Public Speaking </li><li>Strategic Storytelling </li><li>Content Creation </li><li>Executive Communications </li><li>Strategic Partnerships </li><li>Community Building </li><li>Event Management </li><li>Stakeholder Management </li><li>Reputation Management </li><li>Cross-Cultural Communication </li><li>Performance Analytics</li></ul></div>
Company Description SV Projects is an events-focused organization that designs and delivers high-impact experiences for diverse audiences in Dubai and beyond. SV Projects emphasizes professional collaboration, operational excellence, and strong relationships with brands and partners. Team members are encouraged to contribute ideas, take ownership of projects, and help shape a growing portfolio of events. The project is fast-paced, results-oriented, and suited to individuals who enjoy combining commercial acumen with creative event concepts.<br>Role Description The Head of Event Sponsorships & Partnerships is a part-time, hybrid role based in United Arab Emirates. This role oversees the end-to-end sponsorship lifecycle, including identifying prospects, developing compelling sponsorship packages, leading sales pitches, negotiating agreements, and managing long-term partner relationships. The position involves close collaboration with the event founders and their event planning team to ensure sponsor deliverables are integrated smoothly into the event design, timelines, and onsite execution. Day-to-day responsibilities include setting sponsorship targets, monitoring sponsor interest, locking in new partners, preparing reports, and maintaining clear communication with internal stakeholders and external partners. <br>Qualifications Candidates should possess strong Communication and relationship-building skills, including the ability to present, negotiate, and manage stakeholder expectations. Candidates should possess Event Planning and Event Management skills to align sponsorship activations with event design, logistics, and onsite delivery. Candidates should possess Sales skills, including pipeline management, sponsorship package development, and closing high-value deals with top-tier brands. Proven experience in sponsorships, partnerships, or business development within events, media, or related industries. Ability to work on-site in Abu Dha and collaborate effectively with cross-functional teams in a fast-paced environment. Strong analytical, organizational, and contract negotiation skills, with attention to detail and deadline management. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Freelance Event Sales Manager</b></p><p>You already know who books event staff in this region. Bring them to us; we deliver, and you earn on every booking for a year — without managing a single shift.</p><p><b>Commission only · Non-exclusive · Your own hours · UAE & GCC · Freelance permit or trade licence required</b></p><p><b>What you would be selling</b></p><p>Guild & Craft supplies event staff, professionals and talent across the UAE and the wider GCC to agencies, event-tech companies, brands, organisers and venues. If it is a person standing at an event, we can put them there. Staffing is our core business and your main lane:</p><ul><li><b>Guest experience</b> — registration, check-in and scanning crew, hosts and hostesses, ushers, promoters, brand ambassadors, models</li><li><b>Hospitality and operations</b> — waiters, event help staff, runners, drivers</li><li><b>Supervision</b> — event supervisors and event managers who run the floor</li><li><b>Content</b> — photographers and videographers</li><li><b>Talent and entertainment</b> — stand-up comedians, singers, dancers, musicians and specialty acts</li><li><b>Headline talent</b> — international and regional celebrities, TV personalities, sports personalities, public figures and keynote speakers, and touring music bands, booked through their management</li></ul><p>Whatever the brief asks for, the answer is usually yes — and if it is a category we have not staffed before, we will tell you straight rather than let you promise something we cannot deliver.</p><p><br></p><p><b>Your territory is the GCC, not just Dubai.</b> We have crew across the major cities — Dubai, Abu Dhabi, Riyadh, Jeddah, Doha, Kuwait City, Manama and Muscat. If your network sits in Saudi or Qatar rather than the UAE, that is an advantage here, not a problem.</p><p>We also take on full event management where the brief fits, which gives you a second and larger lane when a client has a whole event to place rather than a crew to fill.</p><p>The delivery is not your problem, and it is worth knowing it is handled properly before you put your name to it. We run every booking through our own portal: the client gets a private shortlist link, approves the profiles they want, and receives a digital estimate and tax invoice. Published rate card, briefed crew, 45 minutes early on site. You are introducing a company that will not embarrass you in front of a client you spent two years building a relationship with.</p><p><br></p><p><b>What you would do</b></p><ul><li>Open doors — agencies, brand teams, event-tech companies, exhibition organisers, hotels, anyone who books temporary event crew or entertainment</li><li>Register each lead with us before you work it, so your claim on that client is on record</li><li>Bring us the brief; we prepare the quotation and the shortlist, usually same day</li><li>Close it, in whatever way you normally close</li><li>Hand over. We deliver, invoice and collect. You are free to go and open the next door.</li></ul><p>You are not asked to manage bookings, brief crew, handle replacements or chase payment. If you want to be involved in delivery, that is a separate conversation and a separate fee.</p><p><br></p><p><b>What you would earn</b></p><p>Commission on the invoice value — not on our profit, so there is nothing for us to argue with you about at month end. Rates are marginal, in bands, on the first booking a new client places:</p><p><b>Staffing and entertainers — your main lane</b></p><p><br></p><p>Commissionable revenue is the invoice excluding VAT and excluding straight pass-through costs we rebill at cost — venue hire, food and beverage, government permits, third-party production hire. On staffing work, that is effectively the whole invoice.</p><p><br></p><p><br></p><p><b>Headline talent bookings work differently</b></p><p>A celebrity, sports personality, keynote speaker or touring band is booked through their management, and their fee is passed straight through to them — it is not ours. So these run on the event-mandate rates below, calculated after the talent fee and their travel and hospitality are taken out.</p><p>On a 400,000 AED celebrity booking where the artist fee and hospitality come to 350,000, commission is calculated on the remaining 50,000 — so you earn 2,000, not 20,000. Glamorous deal, modest commission. Better you know that now than after you have closed one.</p><p><br></p><p><b>Event mandates — welcome, accepted case by case</b></p><p>If one of your clients has a whole event to place — a corporate event or conference, an exhibition, a gala, a community, music or sports event — bring it. We take these on selectively, so the rule is: <b>register the brief, not just the client, and we will tell you within 48 hours whether we are pursuing it.</b> A fast no costs you nothing; we will never let you work a brief for weeks and then pass on it.</p><p><br></p><p>ACCEPTED EVENT MANDATES · MINIMUM 25,000 AED INVOICE</p><p><b>Paid 40% when the client's advance clears, 60% on final collection.</b> Event deals take months to land and months more to deliver — you should not have to wait until after the event to see any of it.</p><p>One thing to be straight about, because it is where people get disappointed: commission is on <b>commissionable</b> revenue, not the headline budget. On production-heavy events — music and sports especially — most of the budget is artist fees, venue and production that we pass through at cost.</p><p><br></p><p><b>How it works</b></p><ol><li><b>You register the lead.</b> Name and contact, by email or through the portal, before you approach them. For an event mandate, register the brief too.</li><li><b>We confirm within 48 hours</b> that they are not already our client or registered to someone else. Written confirmation — that is your protection, and the reason disputes do not happen here.</li><li><b>You work it.</b> You have 90 days to land a first booking before the registration lapses.</li><li><b>We quote and deliver.</b> Send us the requirement and we shortlist profiles against it, then share that shortlist with you — a private link matched to the brief, not a general database to browse. You have the rate card and a co-branded presentation in your own name from day one.</li><li><b>You invoice us</b> against the monthly commission statement, which lists every qualifying invoice and how it was calculated.</li></ol><p><br></p><p><b>What we do not offer</b></p><p>Worth being straight about it, so nobody wastes a meeting:</p><ul><li>No base, no retainer, no draw against commission</li><li>No leads handed to you — inbound enquiries are handled by our in-house team and are not commissionable</li><li>No expenses, no visa sponsorship, no employment relationship</li><li>No commission on clients we already work with, which is exactly why step 2 exists</li></ul><p><br></p><p><b>Interested?</b></p><p>No CV needed. Send a short note telling us which part of the market you know and the kind of clients you would bring. If it fits, we will send the agreement and get you the rate card and your co-branded sales materials the same week.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Who this suits</b></p><ul><li><b>You have an existing network</b> in UAE events, experiential marketing, exhibitions, hospitality or brand activations — people who will take your call today</li><li><b>You have sold before</b>, in events or staffing or an adjacent B2B service, and do not need to be taught how to open a conversation</li><li><b>You hold a valid UAE freelance permit or your own trade licence</b> and can invoice us properly</li><li><b>You are comfortable with commission-only work</b> and are not looking for a retainer or a draw</li></ul><p>One expectation worth setting plainly: staffing tickets are small and the money here comes from opening accounts, not from landing one big deal. The people who do well register <b>eight to ten leads a month</b>. If you are hoping a single event will carry the year, this will disappoint you.</p></div>
Company Description LUXVEN REAL ESTATE is dedicated to representing and serving clients with excellence, professionalism, and honesty. The company focuses on creating value beyond property transactions by delivering exceptional service to both clients and landlords. LUXVEN REAL ESTATE aims to build long-term relationships grounded in trust, transparency, and consistent performance. Its primary objective is to achieve high levels of client retention and customer satisfaction in the real estate industry, making it a strong environment for driven real estate professionals.<br>Role Description The Real Estate Agent role at LUXVEN REAL ESTATE is a full-time, on-site position based in Dubai. The agent will handle the end-to-end sales and leasing process, including prospecting new clients, conducting property viewings, advising clients on suitable options, and negotiating offers. Daily responsibilities include maintaining property listings, preparing and reviewing contracts, coordinating with landlords and developers, and ensuring compliance with local real estate regulations. The agent will also manage follow-ups, provide market insights to clients, and contribute to achieving high customer satisfaction and repeat business.<br>Qualifications<br> Strong client service and relationship management skills, with a focus on professionalism, honesty, and long-term client retention. Solid sales, negotiation, and closing skills, including experience in property transactions, offers, and contract discussions. Effective communication and presentation abilities, with fluency in English; additional languages such as Arabic or other widely spoken languages in Dubai are an advantage. Good organizational and time-management skills, including the ability to manage multiple listings, appointments, and documentation accurately. Knowledge of Dubai real estate markets, local regulations, and industry practices; prior experience in real estate in the UAE is highly beneficial. Comfort with using CRM systems, online listing platforms, and basic digital tools for marketing and lead management. Proactive, results-oriented mindset with the ability to work independently and as part of a team in a fast-paced environment. Valid real estate license or eligibility to obtain one in Dubai; a diploma or degree in business, marketing, or a related field is an advantage.
About the Role K4 Group is looking for an experienced and driven Business Development Executive to support the growth of our AMC and Facility Management business. The ideal candidate will have a strong background in AMC, Facility Management, Building Maintenance, MEP Services or related industries, with proven experience in B2B business development and client acquisition.<br>Key Responsibilities Identify and develop new business opportunities for AMC and Facility Management services. Generate leads and build strong relationships with potential corporate and commercial clients. Approach Facility Managers, Property Managers, Procurement Teams, Business Owners and other key decision-makers. Understand client requirements and promote suitable AMC, maintenance and facility management solutions. Arrange and attend client meetings, site visits and follow-ups. Coordinate with the internal technical team to prepare quotations and proposals. Negotiate with clients and follow up on opportunities to support the successful closing of AMC contracts. Maintain strong relationships with existing and potential clients. Identify market opportunities and contribute to expanding the company's AMC client base.<br>Requirements5 years of experience in AMC, Facility Management, Building Maintenance, MEP Services or a related industry. Proven experience in B2B Business Development and Sales. Experience in selling AMC, Facility Management or maintenance contracts is strongly preferred. Existing network of corporate, commercial or property-related clients will be an advantage. Strong communication, negotiation, presentation and client relationship skills. Valid Driving License is mandatory. Willingness to travel for client meetings and site visits. Self-motivated, proactive and target-oriented with a strong focus on business development.<br>What We Offer Competitive salary Professional and collaborative working environment Opportunity to grow with a growing business Opportunity to play a key role in expanding our AMC and Facility Management business<br>If you have the right industry experience, strong client relationships and the drive to develop new business, we would like to hear from you.
Company Description Sepahan Battery Group is committed to advancing human resources through comprehensive welfare and development policies across its broad value chain. The organization focuses on empowering and supporting creative youth, particularly within Iran, as a core part of its mission. By investing in people and fostering talent, Sepahan Battery Group aims to create sustainable value for the wider social and economic system. Team members join a culture that emphasizes personal growth, national development, and responsible business practices. Role Description The Brand Specialist is a full-time, on-site role based in Dubai, responsible for strengthening and managing the Sepahan Battery Group brand in regional and international markets. Day-to-day tasks include developing and implementing brand strategies, supporting brand campaigns, and ensuring consistent brand messaging across all communication channels. The role involves collaborating with sales, marketing, and product teams to align brand positioning with business objectives and customer needs. The Brand Specialist will monitor brand performance, analyze market and competitor insights, and prepare reports and presentations to inform strategic decisions. This position also requires active participation in events, promotions, and initiatives that enhance brand visibility and reputation. Qualifications Demonstrated skills in Brand Strategy and Brand Management to develop, implement, and optimize brand initiatives. Strong capabilities in Branding and Communication to ensure consistent, effective messaging across channels. Experience collaborating with Sales teams to align brand positioning with commercial goals and customer acquisition efforts. Proven ability to analyze market trends, competitor activity, and customer insights to inform brand decisions. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced qualifications are an advantage. Prior experience in brand-focused roles within consumer goods, industrial products, or related sectors is beneficial. Ability to work on-site in Dubai, manage multiple projects, and collaborate effectively with cross-functional teams. Strong written and verbal communication skills in English; additional regional languages are a plus.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><b><span><span><span>Wellness Concierge, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>21121</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><strong><span>Job Summary</span></strong></p><br>
<p><span>The Concierge, Front Office, Fitness & Recovery Lab is a multi-functional guest experience role responsible for creating a seamless, personalized, and high-energy journey for SIRO guests across arrival, stay, fitness, recovery, wellness, and departure. </span><span>The role combines traditional concierge and Front Office guest services with the ability to confidently guide guests through SIRO’s fitness, recovery and wellness offerings. The colleague acts as a knowledgeable ambassador of the SIRO experience, helping guests make the most of the hotel’s facilities, programs, treatments, and services.</span><span>This role requires a highly energetic, service-oriented individual with excellent communication skills, strong local knowledge, and a genuine interest in fitness, performance, recovery, and well-being.</span></p><br>
<p><strong><span>Key Duties and Responsibilities</span></strong></p><br>
<p><span>Concierge & Front Office Guest Services</span></p><br>
<ul>
<li><span>Welcome guests warmly and create a positive first impression aligned with SIRO service standards.</span></li>
<li><span>Assist with arrivals, departures, guest requests, luggage, transportation, and general Front Office support.</span></li>
<li><span>Provide personalized recommendations for dining, entertainment, shopping, activities, transportation, and local experiences.</span></li>
<li><span>Explain available fitness and recovery lab facilities, equipment, programs, classes, training services, and operating procedures.</span></li>
<li><span>Arrange restaurant reservations, transportation, tickets, experiences, and other guest requests.</span></li>
<li><span>Maintain detailed knowledge of hotel facilities, services, operating hours, events, and daily activities.</span></li>
<li><span>Coordinate with Personal Trainers, Fitness Coaches, and Therapist specialists to match guests with appropriate services.</span></li>
<li><span>Provide information about group classes, personal training, performance assessments, recovery sessions, and other fitness offerings.</span></li>
<li><span>Maintain awareness of facility capacity, schedules, bookings, and guest preferences.</span></li>
<li><span>Anticipate guest needs and proactively offer relevant services and experiences.</span></li>
<li><span>Build strong relationships with guests and recognize repeat, VIP, and high-value guests.</span></li>
<li><span>Handle guest concerns professionally and coordinate with relevant departments to ensure timely resolution.</span></li>
<li><span>Maintain accurate guest information, preferences, requests, and follow-up actions.</span></li>
<li><span>Support the Front Office team during peak periods and assist with lobby operations as required.</span></li>
</ul>
<p><span>Guest Journey & Personalization</span></p><br>
<ul>
<li><span>Act as a <strong>single point of contact</strong> for guests seeking support across Front Office, Fitness, Spa, Recovery, and hotel experiences.</span></li>
<li><span>Understand each guest's purpose of stay, preferences, fitness interests, and wellness goals where voluntarily shared.</span></li>
<li><span>Create personalized recommendations that connect different elements of the SIRO experience.</span></li>
<li><span>Encourage guests to discover relevant hotel services without being overly sales-driven.</span></li>
<li><span>Follow up on requests to ensure they have been completed to the guest's satisfaction.</span></li>
<li><span>Record relevant guest preferences and ensure appropriate handover between shifts and departments.</span></li>
<li><span>Create memorable moments by anticipating needs and proactively identifying opportunities for personalization.</span></li>
</ul>
<p><span>Revenue & Upselling</span></p><br>
<ul>
<li><span>Promote relevant hotel, fitness, recovery, and wellness experiences.</span></li>
<li><span>Identify opportunities to increase participation in classes, treatments, training, recovery sessions, and other paid experiences.</span></li>
<li><span>Explain services accurately and confidently, focusing on guest needs and benefits.</span></li>
<li><span>Support the achievement of departmental revenue and conversion targets.</span></li>
<li><span>Work with the Front Office, Fitness, Recovery, and Revenue teams to identify commercial opportunities.</span></li>
<li><span>Ensure all upselling is authentic, personalized, and consistent with the SIRO guest experience.</span></li>
</ul>
<p><span>Key Performance Indicators</span></p><br>
<p><span>Performance may be measured through:</span></p><br>
<ul>
<li><span>Guest satisfaction and feedback scores</span></li>
<li><span>Guest engagement with Fitness, Spa, and Recovery experiences</span></li>
<li><span>Concierge service quality scores</span></li>
<li><span>Conversion and upselling performance</span></li>
<li><span>Fitness and Spa booking support</span></li>
<li><span>Guest request response and resolution times</span></li>
<li><span>Online guest reviews and reputation scores</span></li>
<li><span>Accuracy of guest information and handovers</span></li>
<li><span>Compliance with SIRO standards and procedures</span></li>
<li><span>Teamwork and cross-departmental collaboration</span></li>
<li><span>Colleague engagement and contribution to SIRO culture</span></li>
</ul>
<p><span><strong>Candidate Profile</strong></span></p><br>
<ul>
<li><span>Diploma or degree in Hospitality, Hotel Management, Tourism, Fitness, Wellness, or a related field preferred.</span></li>
<li><span>2–4 years of experience in Concierge, Guest Relations, Front Office, Spa, Fitness, Wellness, or luxury hospitality.</span></li>
<li><span>Experience in a luxury hotel, lifestyle hotel, premium fitness club, wellness resort, or similar environment is highly desirable.</span></li>
<li><span>Previous experience working across multiple guest-facing functions is an advantage.</span></li>
<li><span>Knowledge or experience in fitness, wellness, recovery, spa, or performance environments is strongly preferred</span></li>
</ul>
<p><span><strong>Skills & Competencies</strong></span></p><br>
<ul>
<li><span>Excellent guest service and interpersonal skills.</span></li>
<li><span>Energetic, approachable, confident, and naturally engaging personality.</span></li>
<li><span>Strong verbal and written communication skills.</span></li>
<li><span>Genuine interest in fitness, wellness, recovery, and human performance.</span></li>
<li><span>Ability to confidently explain and promote fitness and wellness services.</span></li>
<li><span>Strong local destination knowledge and concierge skills.</span></li>
<li><span>Excellent organization and attention to detail.</span></li>
<li><span>Ability to multitask and remain calm in a fast-paced environment.</span></li>
<li><span>Strong sales and upselling awareness.</span></li>
<li><span>Good problem-solving and decision-making skills.</span></li>
<li><span>Strong digital literacy and ability to learn hotel and booking systems.</span></li>
<li><span>Professional appearance and confident presence.</span></li>
<li><span>Ability to work collaboratively across multiple departments.</span></li>
<li><span>English proficiency required; additional languages are an advantage.</span></li>
</ul>
<p><span><strong>Ideal Candidate Profile</strong></span></p><br>
<ul>
<li><span>The ideal SIRO Concierge is not simply a traditional hotel concierge. They are a highly engaged Guest Experience & Wellness Ambassador who can comfortably move between the lobby, fitness floor, and recovery area.</span></li>
<li><span>They should be able to greet a guest arriving at the hotel, recommend a local restaurant, explain tomorrow's performance class, arrange a recovery session, coordinate a treamtement appointment, and follow up afterward, creating one seamless guest journey rather than separate departmental experiences.</span></li>
</ul>
<p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>