Telesales Jobs - Sharjah UAE

<ul><li>Develop and execute strategic sales plans to achieve ambitious revenue targets for IT hardware solutions.</li><li>Proactively identify and pursue new business opportunities within assigned territories and market segments.</li><li>Build and nurture strong, long-lasting relationships with key decision-makers at prospective and existing client organizations.</li><li>Conduct thorough needs assessments to understand client challenges and recommend tailored IT hardware solutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, Computer Science, or a related field.</li><li>Proven track record of exceeding sales quotas in the IT hardware industry, typically 3-5+ years.</li><li>Demonstrated understanding of various IT hardware categories (servers, storage, networking, workstations, peripherals).</li><li>Experience with CRM software (e.g., Salesforce, HubSpot) for pipeline management and reporting.</li></ul>

<ul><li>Engage with customers by actively listening to their needs, ensuring personalized service that enhances their shopping experience.</li><li>Maintain an in-depth knowledge of product features and benefits, allowing you to confidently recommend solutions that meet customer requirements.</li><li>Process transactions accurately and efficiently, ensuring a smooth checkout experience while handling cash and electronic payments.</li><li>Achieve and exceed sales targets through proactive upselling and cross-selling techniques tailored to individual customer preferences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Native Arabic Speaker (Mandatory) Age group = (20-28) Sales experience preferred Excellent communication and customer service skills Immediate joiners preferred Freshers are also welcome. Please do not apply if Arabic is not your native language or have good communication skill at arabic.</p>

<ul><li>Lead daily store operations by overseeing sales performance, inventory management, and customer service to ensure an exceptional shopping experience.</li><li>Develop and execute strategic sales plans that drive growth and profitability while aligning with corporate objectives.</li><li>Recruit, train, and mentor a high-performing team, fostering a culture of collaboration and accountability among staff members.</li><li>Implement effective visual merchandising strategies to enhance product presentation and attract customers, ensuring promotional displays reflect current campaigns.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Retail Management, or related fields preferred for a solid foundational understanding of retail operations.</p></li><li><p>A minimum of 3-5 years of retail management experience.</p><br></li><li><p>Experience in the specific industry of work, such as fashion, electronics, or groceries, to ensure familiarity with product lines and customer expectations.</p></li></ul>

<p><strong>About </strong><strong>iLab.dental</strong></p><p>iLab.dental is a UAE-based software company providing an all-in-one dental laboratory management platform. We help dental laboratories streamline their operations, manage cases, communicate with clinics, and improve their daily workflows.</p><p></p><p>We are looking for a proactive, customer-oriented professional to join our team and help customers get the most out of iLab.dental while supporting our sales and customer acquisition efforts.</p><p></p><p><strong>Responsibilities</strong></p><ul><li><p>Respond to customer enquiries through our support platform, email, and social media channels.</p></li><li><p>Provide online product demonstrations to prospective customers and explain iLab.dental’s features and benefits.</p></li><li><p>Guide new customers through onboarding, account setup, and initial product configuration.</p></li><li><p>Train customers on how to use the platform effectively.</p></li><li><p>Follow up with prospective customers after demonstrations and help convert qualified leads into paying subscribers.</p></li><li><p>Assist existing customers with general product questions and coordinate technical issues with the relevant team.</p></li><li><p>Monitor customer adoption, follow up with inactive customers, and help improve customer retention.</p></li><li><p>Maintain accurate records of customer interactions, sales leads, demos, and onboarding progress.</p></li><li><p>Collect customer feedback and communicate feature requests and recurring issues to the product team.</p></li><li><p>Maintain a professional and helpful tone in all customer communications.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>Excellent written and spoken English.</p></li><li><p>Strong communication, interpersonal, and customer service skills.</p></li><li><p>A customer-focused mindset with the ability to understand and resolve customer concerns.</p></li><li><p>Confidence in conducting online demonstrations and explaining software features.</p></li><li><p>Good organisational skills and the ability to manage multiple conversations and follow-ups.</p></li><li><p>Basic technical aptitude and willingness to learn a SaaS product.</p></li><li><p>Comfortable using online communication tools, CRM systems, and support platforms.</p></li><li><p>A proactive attitude, accountability, and the ability to work independently in a remote environment.</p></li><li><p>Reliable internet connection and a suitable remote working setup.</p></li></ul><p><strong>Preferred qualifications:</strong></p><ul><li><p>Previous experience in customer support, customer success, sales, or SaaS onboarding.</p></li><li><p>Experience following up with leads and converting prospects into customers.</p></li><li><p>Familiarity with social media customer engagement.</p></li></ul><ul><li><p>Experience with dental clinics, dental laboratories, or healthcare software is a plus.</p></li></ul><p></p>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26127248<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Al Muntazah Street, Sharjah 79797, United Arab EmiratesVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br><br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<ul><li>Accurately process customer transactions, ensuring precise cash handling and register management to maintain financial integrity.</li><li>Maintain detailed records of daily transactions, including sales, returns, and exchanges, to facilitate end-of-day reconciliation.</li><li>Collaborate with accounting teams to ensure seamless integration of cash flow data into financial reports.</li><li>Prepare and deposit cash and checks collected from sales in a timely manner, adhering to company policies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field is preferred for a solid foundational understanding.</li><li>Minimum of 2 years of experience in a cashier or accounting role, demonstrating proficiency in cash management.</li><li>Certified Public Accountant (CPA) or similar certification is advantageous, showcasing a commitment to professional standards.</li><li>Experience in retail or service industries is preferred, ensuring familiarity with high-volume transaction environments.</li></ul>

<ul><li>Engage customers by understanding their needs and offering tailored product recommendations that enhance their shopping experience.</li><li>Maintain an organized and visually appealing sales floor, ensuring product displays are stocked and merchandise is properly labeled.</li><li>Process transactions efficiently using point-of-sale systems while providing an accurate and friendly checkout experience.</li><li>Build and maintain strong relationships with customers, fostering loyalty through excellent service and follow-up communication.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>UAE Drivers License</p></li><li><p>High school diploma or equivalent; further education in business or marketing is a plus.</p></li><li><p>1-3 years of experience in retail sales or customer service; experience in a specific industry can be advantageous.</p></li><li><p>Nationality preference may vary based on market demographics and company culture.</p></li><li><p>Bilingual candidates, especially in English and Spanish, are highly valued for diverse customer interactions.</p></li></ul>

<ul><li><p>Develop and execute comprehensive e-commerce strategies that align with the company's business objectives and target market especially with Amazon Vendor Central and Noon seller central.</p></li><li><p>Analyze customer behavior and sales metrics to optimize product listings, pricing strategies, and promotional campaigns.</p></li><li><p>Oversee website management, ensuring a seamless user experience through effective navigation, design, and content updates.</p></li><li><p>Collaborate with marketing teams to create impactful digital advertising campaigns that drive traffic and conversions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus.</p></li><li><p>5+ years of experience in e-commerce management or a similar digital marketing role.</p></li><li><p>Proven track record of driving sales and improving online customer experiences in a competitive environment.</p></li><li><p>Experience with e-commerce platforms such as Noon ,Amazon vendor and seller central with Shopify experience an added advantage </p></li></ul>

<p>Job Overview: We are seeking a dynamic Sales Executive to join our Sharjah Health-approved clinic. In this role, you will visit doctors, medical clinics, and healthcare specialists across Sharjah to present our custom orthotics and prosthetics services, establish strong referral pipelines, and generate patient leads. Key Responsibilities: * Conduct daily field visits to doctors and medical practitioners to introduce our clinic's services. * Secure and manage doctor referral channels to drive qualified patient leads. * Deliver clear presentations on our specialized orthotic and prosthetic care offerings. * Track, follow up, and meet monthly targets for patient acquisitions from clinical visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: * Education: Minimum of a Bachelor's Degree / Graduation in any discipline. * Experience: Fresh graduates are welcome to apply; prior sales experience is a plus. * Skills: Strong communication, networking, and lead-generation abilities. * Mobility: Valid UAE driving license and personal vehicle.</p>

<ul><li>Greet customers warmly and create a welcoming atmosphere, actively listening to their needs and preferences to understand their shopping goals.</li><li>Showcase product features and benefits compellingly, demonstrating how items meet customer requirements and offering personalized recommendations.</li><li>Process sales transactions accurately and efficiently using POS systems, handling cash, card payments, and returns with professionalism.</li><li>Maintain an organized and visually appealing sales floor or online storefront, ensuring products are neatly displayed and inventory is readily accessible.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent education, demonstrating a foundational understanding of general subjects.</li><li>Previous retail or customer service experience, ideally 1-2 years, showing a proven track record in client interaction.</li><li>Proficiency in using point-of-sale (POS) systems and basic computer skills for online order processing and communication.</li><li>Excellent communication and interpersonal skills, enabling clear and persuasive interactions with diverse clientele.</li></ul>

<p>The Social Media and Content Coordinator is responsible for planning, creating, and managing digital content and social media activities for the Retail Department and its brands. The role supports brand awareness, customer engagement, retail promotions, and- ecommerce initiatives through effective content creation, campaign execution, performance analysis, and collaboration with internal and external stakeholders.</p><br><ul><li><p> Write, edit, and curate engaging digital content across platforms and campaigns to strengthen audience connection and brand identity.</p></li><li><p>Develop and implement creative branding strategies that enhance market visibility and align with organizational goals</p></li><li><p>Manage and maintain social media calendars, track analytics, and leverage insights to optimize engagement and content performance.</p></li><li><p>Lead photo and video shoots, ensuring creative direction aligns with campaign objectives and drives measurable conversions</p></li><li><p>Collaborate cross›functionally with internal teams and external partners to generate innovative ideas that boost reach, sales, and partnerships.</p></li><li><p>Execute and oversee digital marketing campaigns and branded initiatives, including rebranding strategies that support the departments long-term growth.</p></li><li><p>Creating and assisting E›commerce website (following up and arranging shoots of the retail products, preparing the excel sheet of the description and details of each item)</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>1.Diploma or Bachelor degree in marketing, Communications, Media Studies, Digital Marketing, Business Administration, or</p><p>a related field from a recognized university.</p><p>2.1–3 years of experience in social media management, content creation, retail marketing, e-commerce, or a similar role.</p><p>3.Understanding of retail operations, customer behaviour, product promotion, and digital marketing best practices.</p><p>4.Experience creating engaging content for social media platforms to promote products, campaigns, events, and customer experiences.</p><p>5.Familiarity with e-commerce platforms, online product listings, and digital sales campaigns is an advantage.</p><p>6.Proficiency in content creation and design tools such as Canva, as well as Microsoft Office applications.</p><p>7.Strong written and verbal communication skills with the ability to create compelling content that supports brand awareness</p><p>and sales objectives.</p><p>8.Creative, organized, and detail oriented, with the ability to manage multiple tasks and coordinate with internal teams, designers, suppliers, and external partners.</p><p>9.Passion for retail, lifestyle brands, customer experience, and emerging digital trends</p>

<p>Position Title: E-Commerce Manager Employment Type: Full Time Salary AED: up to 10,000 depending on experience and qualifications Job Location: Sharjah, UAE About the Client: A leading UAE-based FMCG distributor representing international brands across Modern Trade, Traditional Trade, E-commerce, and HORECA Job Description: • Manage the day-to-day e-commerce operations and lead the e-commerce team. • Manage product listings, pricing, promotions, online orders, and product availability across e-commerce platforms. • Monitor online sales performance and analyse e-commerce data to identify opportunities for growth and improvement. • Coordinate with internal teams and e-commerce platforms to ensure smooth operations, order fulfilment, and customer service</p><p>Qualifications: • Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. • 3+ years FMCG experience in food or non-food products is mandatory • Strong understanding of e-commerce platforms, online sales, and digital operations. • Good analytical, communication, and coordination skills</p>

<p><br><strong>Job Description – Gypsum Engineer</strong></p><p><strong>Job Title:</strong> Gypsum Engineer</p><p><strong>Department:</strong> Projects</p><p><strong>Location:</strong> UAE</p><p><strong>Job Summary</strong></p><p>We are seeking an experienced and results-oriented <strong>Gypsum Engineer</strong> to oversee gypsum partition, ceiling, and finishing projects across multiple sites. The ideal candidate must have strong project management skills, the ability to lead engineering teams, and experience in client coordination, sales support, payment certifications, and collections.</p><p><strong>Minimum Requirements</strong></p><ul><li><p>Bachelor's Degree or Diploma in Civil Engineering or a related field.</p></li><li><p><strong>Minimum 3–4 years of UAE experience</strong> in gypsum and interior fit-out projects.</p></li><li><p>Valid UAE Driving License is preferred.</p></li><li><p>Strong knowledge of gypsum systems, interior fit-out works, and UAE construction standards.</p></li><li><p>Excellent leadership, communication, and project management skills.</p></li></ul><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage and supervise all site engineers and project teams.</p></li><li><p>Plan, execute, and monitor multiple gypsum and interior fit-out projects simultaneously.</p></li><li><p>Ensure projects are completed on time, within budget, and to the required quality standards.</p></li><li><p>Coordinate with clients, consultants, subcontractors, suppliers, and internal departments.</p></li><li><p>Prepare project schedules, work plans, and progress reports.</p></li><li><p>Attend site meetings and resolve technical and operational issues.</p></li><li><p>Monitor project costs and optimize resource utilization.</p></li><li><p>Ensure compliance with health, safety, and quality standards.</p></li><li><p>Support business development by meeting clients and assisting in securing new projects.</p></li><li><p>Manage project-related sales activities and maintain strong client relationships.</p></li><li><p>Follow up on customer payments and ensure timely collections.</p></li><li><p>Prepare, submit, and follow up on interim and final payment certificates.</p></li><li><p>Coordinate project handovers, snag rectification, and project close-out documentation.</p></li><li><p>Report project progress, financial status, and operational updates to senior management.</p></li></ul><p><strong>Skills Required</strong></p><ul><li><p>Leadership and team management.</p></li><li><p>Multi-project management.</p></li><li><p>Strong technical knowledge of gypsum and interior fit-out works.</p></li><li><p>Contract administration and payment certification.</p></li><li><p>Sales and client relationship management.</p></li><li><p>Collection follow-up and commercial awareness.</p></li><li><p>Excellent negotiation and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office, AutoCAD, and MS Project (preferred).</p></li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Timely completion of projects.</p></li><li><p>Achievement of project quality standards.</p></li><li><p>Efficient management of engineering teams.</p></li><li><p>Timely submission and approval of payment certificates.</p></li><li><p>Achievement of collection targets.</p></li><li><p>Customer satisfaction and repeat business.</p></li><li><p>Successful execution of multiple projects within budget.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or Diploma in Civil Engineering or a related field.</p></li><li><p><strong>Minimum 3–4 years of UAE experience</strong> in gypsum and interior fit-out projects.</p></li><li><p>Valid UAE Driving License is preferred.</p></li><li><p>Strong knowledge of gypsum systems, interior fit-out works, and UAE construction standards.</p></li><li><p>Excellent leadership, communication, and project management skills.</p></li></ul>

<p>To provide excellent customer service to visitors at Mleiha National Park by assisting with inquiries, bookings, ticketing, and general visitor needs, ensuring a smooth, welcoming, and memorable guest experience.<br></p><ol><li><p>Issuing tickets, processing reservations, and ensuring visitors have a seamless experience</p></li><li><p>Answering customer's inquiries through different channels / telephone/ email & direct contact.</p></li><li><p>Up selling tickets based on understanding the customer's needs.</p></li><li><p>Handling cash & credit card transactions.</p></li><li><p>Taking bookings of groups visits / venue bookings & walk in customers.</p></li><li><p>Providing feedback to the management & keep track of customer's information.</p></li><li><p>Assisting customers with Online bookings & payment transactions.</p></li><li><p>Participating in events by monitoring the crowd & guiding the guests.</p></li><li><p>Following up the venue bookings & providing the management with the feedback.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Familiarity with Customer service & sales.</p></li><li><p>General computer skills.</p></li><li><p>Strong communication skills.</p></li><li><p><strong>Fluent in Arabic & English languages.</strong></p></li><li><p>Ability to multitask.</p></li><li><p>Willing to be flexible with working in shifts based on operational requirements.</p></li><li><p>Bachelor of Business Administration.</p></li><li><p>Proven experience in customer service & sales for minimum of 2 years.</p></li><li><p>Strong writing skills.</p></li><li><p>Ability to learn & keep updated on the new process/ products.</p></li><li><p>Proficiency in communication.</p></li></ul>

<br><p>Job Description</p><p>We are looking for an Associate Internal Auditor to support internal audit activities, verify financial and operational transactions, ensure compliance with company policies, and identify discrepancies and control weaknesses.</p><br><p>Key Responsibilities</p><ul><li><p>Verify petty cash transactions as per company policy.</p></li><li><p>Review and verify monthly sales commissions according to the approved structure.</p></li><li><p>Review sales commission release requests and approval documents.</p></li><li><p>Review and verify additional discounts and sample write-offs.</p></li><li><p>Review and verify overtime calculations as per company policy.</p></li><li><p>Verify promotional commissions and commission releases according to approved schemes.</p></li><li><p>Review leave salary, leave encashment, and full & final settlement calculations.</p></li><li><p>Prepare monthly SOAs for customers.</p></li><li><p>Verify cheque receipts and allocations related to receivables.</p></li><li><p>Conduct financial, operational, stock, and transaction audits as required.</p></li><li><p>Check supporting documents, approvals, and compliance with company procedures.</p></li><li><p>Identify discrepancies, errors, and control weaknesses and report findings to management.</p></li><li><p>Maintain proper audit working papers and documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, Commerce, or a related field.</p></li><li><p>1–3 years of relevant audit/accounting experience.</p></li><li><p>Strong knowledge of accounting principles and internal controls.</p></li><li><p>Good MS Excel skills; ERP experience preferred.</p></li><li><p>Strong analytical and attention-to-detail skills.</p></li><li><p>Good English communication skills.</p></li><li><p>UAE experience preferred.</p><br></li></ul>

<p>JINAN Property Development is looking for a hands-on, commercially minded Marketing Manager to take ownership of the marketing function and lead the marketing of its real estate developments. The ideal candidate will combine strategy with execution, covering project positioning, launches, lead generation, creative direction, agency management and marketing performance. Key Responsibilities • Develop and execute marketing strategies and go-to-market plans for JINAN and its projects. • Define project positioning, target audiences, key messages and value propositions. • Lead marketing activities across pre-launch, launch and ongoing sales phases. • Oversee digital marketing, lead generation, social media, websites and property portals. • Lead the development of marketing content, campaigns and creative assets. • Manage agencies, designers, content creators and external suppliers. • Work closely with Sales and Management to support commercial objectives. • Monitor market trends, competitors, budgets and campaign performance.</p><p>Qualifications & Experience • Bachelor's degree in Marketing, Business, Communications or a related field. • Relevant marketing experience, preferably in real estate development, property marketing or a related industry. • Proven experience in marketing strategy and campaign execution. • Strong understanding of branding, digital marketing, content and lead generation. • Experience managing agencies and external partners. • Real estate project launch experience is a strong advantage. • Strong communication skills in both Arabic and English are required.</p>

<p><strong>1. </strong><u>Operational Excellence & SOP Compliance</u></p><p>• Conduct frequent and structured store visits with a primary focus on operational execution and compliance<br>• Ensure strict adherence to all Operations SOPs, policies, and processes across all stores<br>• Guarantee full compliance with Health & Safety, Food Safety, Municipality, and internal audit requirements<br>• Identify operational risks, non-compliances, and execution gaps, and implement immediate corrective actions<br>• Ensure consistent standards across:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Store hygiene and cleanliness</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Back-office discipline and documentation</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Receiving, replenishment, FIFO, expiry control</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cash handling and loss prevention</p><p>• Act as the first escalation point for operational incidents, audit findings, and compliance breaches.</p><br><p><u>2. Store Performance, Sales & Cost Control (SUPPORTED BY OPERATION)</u></p><p>• Drive store performance through strong operational fundamentals<br>• Set clear focus points with Store Managers to improve:</p><ul><li><p>Availability</p></li><li><p>Productivity</p></li><li><p>Customer experience<br>• Drive profitability by achieving sales targets without compromising operational standards<br>• Ensure promotions and pricing are executed accurately and operationally correctly</p></li></ul><br><p><u>3. Inventory, Stock Control & Shrinkage</u></p><p>• Review and analyse stock and sales reports, monitoring over-stocking and under-stocking<br>• Ensure effective inventory and warehouse management, including:</p><ul><li><p>Order management; Stock consolidation and transfers</p></li><li><p>Returns and shrinkage control<br>• Ensure store pricing is implemented strictly as per approved norms and matrices</p></li></ul><br><p><u>4. People Management – Operational Capability Focus</u></p><p>• Coach and mentor Store Managers with emphasis on operational leadership and discipline<br>• Ensure all Store Managers and key staff are fully trained on SOPs and operational processes<br>• Support recruitment, induction, and training to ensure stores are operationally staffed and stable<br>• Support grievance handling and disciplinary actions with HR, particularly where operational risk or non-compliance exists<br>• Lead by example through hands-on operational involvement</p><br><p><u>5. Reporting, Alignment & Continuous Improvement</u></p><p>• Attend to regional meetings (online or on-site), providing fact-based feedback from the field<br>• Escalate recurring operational gaps with structured recommendations<br>• Drive continuous improvement initiatives grounded in store-level operational realities</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Confident, decisive communicator with the ability to lead, influence, and motivate multi-site teams</p></li><li><p>Proven experience leading operations across multiple stores, delivering consistent execution and compliance</p></li><li><p>Strong analytical capability to interpret complex operational and commercial reports and translate them into clear corrective actions</p></li><li><p>Advanced knowledge of retail operations, SOP-driven environments, and FMCG retail dynamics</p></li><li><p>Strong coaching and mentoring skills, with emphasis on operational discipline and store leadership</p></li><li><p>Advanced knowledge of merchandising, stock management, inventory control, and shrinkage prevention</p></li><li><p>High level of operational ownership, with a hands-on, on-ground leadership style</p></li><li><p>Ability to balance short-term execution with structured planning and continuous improvement initiatives</p></li><li><p>Strong compliance mindset, with experience working in regulated retail environments (Health & Safety, Food Safety, audits, municipality requirements).</p></li></ul>

<ul><li><p>Manage and optimize the company website, ensuring accurate and up-to-date content.</p></li><li><p>Plan and implement <strong>SEO strategies</strong> to improve website visibility, organic traffic, and search rankings.</p></li><li><p>Monitor website performance and user behavior using <strong>Google Analytics</strong> and other analytics tools.</p></li><li><p>Create, update, and optimize <strong>product listings</strong> with SEO-friendly titles, descriptions, keywords, images, and product information.</p></li><li><p>Manage product listings and day-to-day operations across <strong>Amazon, Noon, and Namshi</strong>.</p></li><li><p>Monitor product performance, pricing, stock availability, and marketplace visibility.</p></li><li><p>Identify listing issues and coordinate with relevant teams to resolve them promptly.</p></li><li><p>Conduct keyword research and optimize website and marketplace content for better search visibility.</p></li><li><p>Analyze traffic, sales, conversion rates, and other key performance indicators to identify growth opportunities.</p></li><li><p>Perform regular website and product content maintenance.</p></li><li><p>Monitor competitors and market trends to improve online sales and product positioning.</p></li></ul><p>Prepare regular reports on SEO, website, and marketplace performance</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum <strong>3 years of relevant experience</strong> in E-commerce, SEO, or Digital Marketing.</p></li><li><p>Hands-on experience with <strong>Amazon, Noon, and Namshi</strong> marketplaces.</p></li><li><p>Strong knowledge of <strong>SEO and keyword optimization</strong>.</p></li><li><p>Practical experience with <strong>Google Analytics</strong>.</p></li><li><p>Experience in product listing creation, optimization, and maintenance.</p></li><li><p>Good understanding of website management and e-commerce platforms.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Good written and verbal communication skills.</p></li><li><p>Ability to work independently and manage multiple tasks efficiently.</p></li><li><p><strong>UAE experience is Mandatory</strong></p></li></ul>

<p>As a Wearparts Sales Engineer, you will bring an excellent engineering and fabrication background, with the ability to read and work to complex engineering drawings. Previous experience in sales and estimating within a subcontract manufacturing environment is required, along with a comprehensive understanding of key processes including Laser Cutting, Press Braking, Machining, Welding and Fabrication. You will be responsible for developing the market and Hardox Wearparts business in the region – including new segments and applications, and upgrades to more advanced materials. Activities include end-user visits, technical training, identifying marketing opportunities and upgrading projects. You will analyse and develop the strategy to increase end-user reach, manage several customer meetings per week, and independently set up training courses and meetings, with consistent follow-up, reporting and planning.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's or Master's degree in Mechanical, Metallurgical or Mining Engineering</p></li><li><p>Working experience in wear solutions offerings in the aftermarket</p></li><li><p>4–5 years of experience in an end-user segment (mining, cement, etc.); international company experience is a merit</p></li><li><p>Excellent numeracy and literacy skills, with the ability to prepare accurate reports</p></li><li><p>Strong communication skills to discuss requirements with customers and internal departments</p></li><li><p>Proactive approach to new business opportunities and continuous improvement</p></li><li><p>Strong social skills to build trust and long-term relationships</p></li><li><p>Strategic thinker, confident presenting to colleagues and external customers</p></li><li><p>Fluent English (written and spoken); local language for the job location</p></li><li><p>Valid UAE Driving Licence</p></li></ul>

<br><ul><li><p>Manage day-to-day accounting operations and financial transactions.</p></li><li><p>Supervise and review accounting entries prepared by the accounts team.</p></li><li><p>Handle <strong>accounts payable, accounts receivable, sales, purchases and expenses</strong>.</p></li><li><p>Prepare and review daily, monthly and annual financial reports.</p></li><li><p>Perform <strong>bank, cash, credit card and supplier reconciliations</strong>.</p></li><li><p>Monitor supplier balances, payments and outstanding invoices.</p></li><li><p>Manage petty cash and daily cash transactions.</p></li><li><p>Prepare and review <strong>VAT calculations and VAT returns</strong> in accordance with UAE requirements.</p></li><li><p>Assist with month-end and year-end closing activities.</p></li><li><p>Prepare financial statements and management reports.</p></li><li><p>Monitor inventory-related accounting and reconcile stock values where required.</p></li><li><p>Ensure proper documentation and accurate filing of accounting records.</p></li><li><p>Coordinate with auditors, suppliers, banks and management.</p></li><li><p>Identify accounting discrepancies and take corrective action.</p></li><li><p>Ensure compliance with company accounting policies and procedures.</p></li><li><p>Support management with financial analysis and accounting-related decisions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor’s degree in <strong>Accounting, Finance, Commerce, or a related field</strong>.</p></li><li><p><strong>Minimum 3 years of accounting experience</strong>, preferably in the <strong>supermarket/retail industry</strong>.</p></li><li><p>Strong knowledge of <strong>UAE VAT and accounting practices</strong>.</p></li><li><p>Excellent knowledge of <strong>MS Excel and accounting software</strong>.</p></li><li><p>Experience handling high-volume <strong>sales, purchases, cash and supplier transactions</strong>.</p></li><li><p>Strong analytical, numerical and problem-solving skills.</p></li><li><p>Excellent attention to detail and accuracy.</p></li><li><p>Good communication and team-management skills.</p></li><li><p>Ability to work independently and meet deadlines.</p></li><li><p>Candidates with <strong>supermarket/retail accounting experience will be strongly preferred</strong>.</p></li><li><p>Candidates available to <strong>join immediately</strong> will be preferred.</p></li></ul>