Ticket Agent Jobs in UAE
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<p class="MsoNormal"><span ><span ><strong>Job Qualifications & Requirements:</strong></span></span></p><p class="MsoListParagraphCxSpFirst" ><span ><span >·</span><span > </span></span><span ><span >Bachelor’s degree/Master’s degree in Civil Engineering or Transportation Engineering or Urban Planning</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >3 years in case of Master’s degree (4 years in case of Bachelor’s degree) in related field</span></span></p>
Company Description Hiring-GCC is a recruitment and staffing organization focused on connecting skilled professionals with employers across the Gulf region. The company supports a wide range of industries, including construction, engineering, and technology, helping organizations fill specialized and supervisory roles. Hiring-GCC emphasizes fair hiring practices, professional growth, and long-term career development for its candidates. The team works closely with employers to understand role requirements and match them with qualified talent. Joining a role through Hiring-GCC offers exposure to diverse projects and opportunities to contribute to regional infrastructure development.<br>Role Description The مشرف بنية تحتيه - تنفيذ وتسعير (Infrastructure Supervisor – Execution and Pricing) is a part-time, hybrid role based in Ras Al Khaimah, with a mix of on-site work and some work-from-home flexibility. The role involves supervising infrastructure project execution, coordinating with contractors, and ensuring work is completed according to technical specifications, safety standards, and project timelines. Day-to-day tasks include reviewing project plans, overseeing site activities, tracking progress, and preparing or validating cost estimates and pricing proposals. The supervisor will communicate regularly with internal teams and clients to address project requirements, resolve issues, and support customer satisfaction. The role also requires documenting project status, reporting risks, and contributing to continuous improvement in implementation and pricing processes.<br>Qualifications<br> Candidates should possess strong Analytical Skills to review project data, assess risks, and support accurate pricing decisions. Candidates should possess Project Implementation skills to supervise site activities, coordinate resources, and ensure timely execution. Candidates should possess Communication and Customer Satisfaction skills to collaborate with stakeholders and maintain positive client relationships. Candidates should possess Software Implementation skills to work with relevant project management or costing tools and support digital workflows. Relevant experience in infrastructure, construction, or civil engineering supervision, particularly in execution and pricing. Ability to work effectively in a hybrid environment, balancing on-site supervision in Ras Al Khaimah with remote tasks. Strong organizational skills, attention to detail, and ability to manage multiple project priorities. Diploma or degree in civil engineering, construction management, or a related field is preferred.
Job Description<br><br>1<br><br>2<br><br>3<br><br>4<br><br>5<br><br>6<br><br>7<br><br>131;<br><br>2Excel<br><br>22-35<br><br>Job Details<br><br>Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.upay.ae Job Function: Audit & Taxation Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Job Description<br><br>1<br><br>2<br><br>3<br><br>4<br><br>5<br><br>6<br><br>7<br><br>131;<br><br>2Excel<br><br>22-35<br><br>Job Details<br><br>Role Level: Associate Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.upay.ae Job Function: Audit & Taxation Company Industry/<br><br>Sector: Other<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
<div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 10 years of relevant experience with at least 4 - 5 years in a similar role</span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span >Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 7 years leading and managing teams</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>A minimum of 3 years managing a budget</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Master’s degree in business, finance, economics, or information technology</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Experience with Microsoft Power BI, Tableau, or MicroStrategy</span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span ><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span >·</span><span > </span>On-time completion of reports (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Reports, case studies, white papers created (#)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Adoption of self-service platform by relevant teams across GDMO (%)</span></p><p class="MsoListParagraph" ><span ><span >·</span><span > </span>Social media and news monitoring success rate (%)</span></p></td></tr></tbody></table></div>
<p class="MsoNormal" ><span ><strong>Job Qualifications & Requirements</strong></span></p><ul><li><p class="MsoNormal" ><span ><strong>Education: </strong>Bachelor's/master’s degree in civil engineering, transportation engineering or construction</span></p></li><li><p class="MsoNormal" ><span ><strong>Experience: </strong>12 years in case of master’s degree (14 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoNormal" ><span ><strong>Certification: </strong><span > </span>Project Management Professional (PMP)</span></p></li></ul>
<table class="MsoNormalTable" border="1" cellspacing="4" cellpadding="0"><tbody><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Experience Required</span></span></p></td></tr><tr ><td valign="top" width="133"><p class="MsoNormal"><span ><span > </span></span></p><p class="MsoNormal"><span ><span >Functional Experience</span></span></p></td><td valign="top" width="485"><p class="MsoNormal" ><span ><span >· 8 years in film/media education, talent development, or industry workforce programs</span></span></p><p class="MsoNormal" ><span ><span >· Experience managing high-profile training collaborations with global partners</span></span></p></td></tr><tr ><td valign="top" width="133"><p class="MsoNormal"><span ><span > </span></span></p><p class="MsoNormal"><span ><span >Leadership/Supervisory</span></span></p></td><td valign="top" width="485"><p class="MsoNormal" ><span ><span >· Minimum 5 years leading and managing teams</span></span></p><p class="MsoNormal" ><span ><span >· Demonstrated ability to lead multi-functional teams</span></span></p><p class="MsoNormal" ><span ><span >· A minimum of 3 years managing a budget</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Education and Qualification Required</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >· Bachelor’s or Master’s degree in Film, Education, Media or similar field</span></span></p><p class="MsoNormal"><span ><span >· Training certification or education design background is a plus</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >Key Performance Indicators</span></span></p></td></tr><tr ><td colspan="2" valign="top" width="619"><p class="MsoNormal"><span ><span >· Talent Development Participation – Number of film and production companies supported through trained annually</span></span></p><p class="MsoNormal"><span ><span >· University/Institutional Partnerships – Number of active collaborations</span></span></p><p class="MsoNormal"><span ><span >· Internship & Mentorship Placements – Number of internships and mentorships placed annually</span></span></p><p class="MsoNormal"><span ><span >· Development of Media-Focused Unicorn Program – Successful implementation of unicorn program developed for film and production focused businesses</span></span></p><p class="MsoNormal"><span ><span >· Film and Production Workforce Size Growth – Percentage growth in the number of people working within the film and production industry</span></span></p><p class="MsoNormal"><span ><span >· Film and Production Program Growth: Percentage growth in the number of film and production related programs offered within Dubai</span></span></p></td></tr></tbody></table>
<p><strong>Job Qualifications & Requirements</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree/ master’s degree in business/public administration, Engineering or Economics</li></ul><p><strong>Experience</strong></p><ul><li>6 Years in case of master’s degree (8 years in case of bachelor’s degree)</li></ul><p><strong>Qualification</strong></p><p><strong>Technical Competencies</strong></p><ul><li>Committee & Team Governance</li><li>Institutional Development & Agility Systems</li><li>KPI and Statistical Analysis</li><li>Operational Excellence & Service Innovation</li><li>Policy Implementation & Compliance Management</li><li>Strategic Planning & Execution Management</li><li>Strategic Project Tracking</li></ul>
<p class="MsoNormal">DWTC is seeking for:<o:p></o:p></p><ol start="1" type="1"><li class="MsoNormal" ><strong>Age:</strong> 18-30 years olds<o:p></o:p></li><li class="MsoNormal" ><strong>Work Authorization:</strong> UAE Nationals with a valid <strong>UAE Passport</strong> – <strong>Family Book or Marsoom</strong><o:p></o:p></li><li class="MsoNormal" ><strong>Educational Qualification:</strong> High School / Diploma<o:p></o:p></li><li class="MsoNormal" ><strong>Language Skills:</strong> Very good communication skills in <strong>English</strong><o:p></o:p></li><li class="MsoNormal" ><strong>Availability:</strong> Must be willing to work <strong>full-time (9-hour shift)</strong>. Shift work may be required to meet business needs<o:p></o:p></li></ol>
<p class="MsoNormal" ><span ><strong>Job Qualifications & Requirements</strong><span > </span></span></p><ul><li><p class="MsoListParagraphCxSpFirst" ><span ><strong>Education: </strong>Bachelor's degree / master’s degree in civil engineering or relevant field <span > </span></span></p></li><li><p class="MsoListParagraphCxSpMiddle" ><span ><span ><strong> </strong></span></span><span ><strong>Experience:</strong><span > </span>16 years in case of master’s degree (18 years in case of bachelor’s degree) in related field</span></p></li><li><p class="MsoListParagraphCxSpLast" ><span ><span > </span></span><span ><strong>Preferred: </strong>Certifications such as PMP, ISO 55001 Asset Management</span></p></li></ul>
<ul type="disc"><li class="MsoNormal" ><span ><span >Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.</span></span></li><li class="MsoNormal" ><span ><span >Relevant professional certifications are desirable.</span></span></li></ul>
<ul><li><span ><span >Bachelor degree or equivalent in Computer Engineering/IT</span></span></li><li><span ><span >A minimum of 8 years of experience in the IT domain with at least 4 years work experience in an IT support role</span></span></li></ul>
<p><strong>Job Qualifications & Requirements</strong></p><ul><li><p class="MsoNormal">Bachelor’s degree in Mechanical Engineering / Automotive Engineering / Industrial Engineering / Business Administration</p></li><li><p class="MsoNormal">8 years in case of Bachelor's degree (6 years in case of master's or above) in related area</p></li><li><p class="MsoNormal">ISO 9001 Lead Auditor Certification, ISO 45001 Lead Auditor Certification, Certified Automotive Safety Engineer (CASE)</p></li></ul>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US">The Senior Inspector Supervisor provides strategic oversight of field inspection operations across Dubai’s media sector. The role leads Inspector Supervisors and Senior Inspectors, manages high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency cases, approves enforcement strategies, and ensures regulatory consistency and operational excellence. The Senior Inspector Supervisor oversees complex investigations, validates high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">impact cases, drives capability development across inspection teams, and contributes to regulatory decision</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">making and policy refinement. The role ensures that inspection operations support Dubai’s media governance objectives and uphold public confidence in regulatory enforcement.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="37"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>No.</strong></span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Key Focus Area</strong></span></span></p></td><td width="605"><p class="MsoNormal" ><span ><span lang="EN-US"><strong> </strong></span><span lang="EN-US"><strong>Key Accountabilities</strong></span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">1.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Strategic Field Inspection Oversight</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead and supervise Inspector Supervisors and Senior Inspectors across all field operations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Set inspection priorities, deployment strategies, and annual operational plans based on risk assessments and regulatory trends.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Oversee execution of high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk, sensitive, multi</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency, or reputationally significant inspections.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure consistent application of inspection procedures, safety protocols, and regulatory standards across all teams.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">2.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Advanced Compliance Reviews, Case Validation, and Enforcement Approval</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Review and validate complex or high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">impact cases submitted by Inspector Supervisors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Approve final enforcement recommendations, including fines, suspensions, escalations, and corrective action plans.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Conduct advanced compliance analysis involving complex documentation, content materials, production workflows, licensing conditions, and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">jurisdictional matters.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure sufficient evidence, regulatory justification, and procedural accuracy in all enforcement decisions.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">3.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Complex Investigations and Cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">Agency Enforcement Leadership</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead investigations into major breaches, unauthorized activities, systemic non</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">compliance, or cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency regulatory violations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with municipalities, police, free zones, and other regulators on joint enforcement actions.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Approve enforcement strategies for high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk cases and ensure alignment with penalty schedules and legal requirements.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Escalate critical matters to senior management with recommended actions and risk assessments.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">4.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Supervisory Leadership, Team Development, and Capability Building</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Provide formal supervision and performance oversight for Inspector Supervisors and Senior Inspectors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead capability development programs, technical training, and competency enhancement across all inspection teams. Identify operational gaps, training needs, and systemic issues affecting inspection effectiveness.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support succession planning and readiness for future leadership roles within the inspection function.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">5.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Stakeholder Management, Regulatory Communication, and Reporting</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Represent the inspection function in high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">level meetings, cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency committees, and regulatory coordination forums.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Manage complex stakeholder interactions, disputes, and escalations with authority and professionalism.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Communicate enforcement outcomes, regulatory expectations, and compliance risks clearly to regulated entities and partners.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Prepare strategic reports, risk analyses, and operational insights for senior management and regulatory bodies.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.45pt"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-US">Internal:</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Report to the Section Head of Compliance on strategic risks, operational performance, and enforcement outcomes. Supervise Inspector Supervisors, Senior Inspectors, and inspection teams.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with Legal Oversight, Media Content, Media Permits & Licensing, and Senior Specialist Compliance on complex cases.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">External:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-GB">Engage with regulated entities, production companies, publishers, advertising operators, gaming entities, and other stakeholders.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-GB">Liaise with government authorities, free zones, and regulators on joint inspections and cross</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">jurisdiction matters.</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Regulatory interpretation and enforcement strategy.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Complex investigations and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency coordination.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Case validation, evidence review, and enforcement approval.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Operational planning and inspection oversight.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Risk analysis and trend identification.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Stakeholder management and conflict resolution.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Case management systems and reporting tools.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Arabic and English (written and spoken).</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Behavioral Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Evoking and Disseminating Positive Energy – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Community Focus and Responsiveness – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Time Management and Task Prioritization – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Excellence in Execution – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Continuous Learning and Improvement – Advanced</span></span></p></td></tr></tbody></table></div><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">1.</span><span lang="EN-GB"> </span><span lang="EN-GB">More than 5 years in inspections, enforcement, investigations, compliance, or regulatory field operations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">2.</span><span lang="EN-GB"> </span><span lang="EN-GB">Experience leading complex cases, multi</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">agency inspections, and high</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">risk enforcement matters.</span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Demonstrated experience supervising multiple teams or leading large operational units.</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Bachelor’s degree in Law, Business Administration, Public Administration, Media Regulation, or related field.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Professional training in compliance, investigations, governance, or risk management is advantageous.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Must obtain judicial enforcement powers (</span></span><span ><span lang="AR-SA" dir="RTL">الضبطية القضائية</span></span><span ><span lang="EN-US">) through Dubai Media Council.</span></span></p></td></tr></tbody></table></div>
<ul type="disc"><li class="MsoNormal" >Bachelor’s degree in Human Resources, Business Administration, or a related field.</li><li class="MsoNormal" >Preferred 2 years of experience in Human Resources, preferably in employee affairs and engagement.</li><li class="MsoNormal" >Strong knowledge of performance management systems and HR policies.</li><li class="MsoNormal" >Excellent communication, organizational, and interpersonal skills.</li><li class="MsoNormal" >Ability to manage multiple tasks and maintain confidentiality.</li></ul>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US">The Senior Specialist Legal Oversight is responsible for providing expert legal interpretation and regulatory advice across Dubai Media Council's media and gaming regulatory framework. The role holder independently develops and reviews legislation, regulatory instruments, legal opinions, and governance frameworks governing licensing, permits, content regulation, compliance, enforcement, and emerging media activities. The Senior Specialist Legal Oversight also supports the development of legally robust regulatory policies, advises on complex regulatory matters, contributes to legislative reform initiatives, and promotes consistency in the application of media laws across Dubai's regulatory ecosystem. The role holder is expected to demonstrate strong teamwork skills and carry out his/her duties in accordance with the relevant business policies and procedures. </span><span lang="EN-US"> </span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="37"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>No.</strong></span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Key Focus Area</strong></span></span></p></td><td width="605"><p class="MsoNormal" ><span ><span lang="EN-US"><strong> </strong></span><span lang="EN-US"><strong>Key Accountabilities</strong></span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">1.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">General Responsibilities</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US"> </span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Implement the operational requirements for Legal Oversight, in line with the overall Legal Oversight and Media Oversight strategy, vision and goals.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work collaboratively with the Legal Oversight team and wider Media Oversight department to ensure smooth and on-time delivery of services to stakeholders</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Provide metrics and supporting documents to the Head of Legal Oversight, to support with the monthly KPI reports</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">2.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Regulatory Framework Development and Legal Drafting</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Draft and review media legislation, executive regulations, regulatory instruments, and legal frameworks to ensure Dubai's media regulatory environment remains clear, enforceable, and aligned with government priorities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop legal wording for licensing requirements, permit conditions, compliance obligations, enforcement procedures, and regulatory guidance, supporting consistent application across regulated sectors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Review proposed amendments to regulations and governance frameworks, assessing their legal implications before implementation.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Prepare legal briefing papers, explanatory notes, and supporting documentation to facilitate regulatory approvals and legislative development.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Monitor changes in UAE legislation and international regulatory developments, recommending updates that strengthen Dubai's regulatory framework.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">3.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Regulatory Interpretation and Legal Advisory</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Provide authoritative legal interpretation of media laws, regulations, licensing requirements, and enforcement provisions to support informed regulatory decision-making across DMC.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Prepare legal opinions relating to complex licensing, content regulation, compliance, governance, and enforcement matters, enabling consistent application of regulatory requirements.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Assess legal implications arising from new technologies, digital platforms, artificial intelligence, streaming services, gaming ecosystems, and emerging media models.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Advise internal stakeholders on the legal application of regulatory powers, ensuring decisions remain lawful, proportionate, and defensible.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Identify legal risks associated with regulatory decisions and recommend appropriate mitigation measures that strengthen regulatory integrity.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">4.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Legal Support for Regulatory Enforcement</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Review inspection reports, investigation findings, proposed violations, and enforcement case files prepared by Compliance and Inspection teams to ensure all enforcement actions are supported by applicable legislation, sufficient evidence, and due legal process.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Work closely with the Compliance Section Head, Senior Inspectors, and Inspectors to provide legal guidance throughout inspection and enforcement activities, ensuring inspection findings, notices, and administrative penalties are legally robust before enforcement action is taken.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Review proposed fines, corrective actions, license restrictions, suspension recommendations, and other enforcement measures to ensure regulatory decisions are lawful, proportionate, consistent, and capable of withstanding legal challenge.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support the legal interpretation of content standards, licensing obligations, permit conditions, and compliance requirements where enforcement action is being considered.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support judicial proceedings and administrative review processes by preparing legal analyses, position papers, and supporting documentation where required.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">5.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Regulatory Policy, Governance and Legislative Development</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support the development of regulatory policies, governance frameworks, and implementation guidelines to ensure strategic initiatives are supported by legally enforceable mechanisms.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Conduct comparative legal analysis of international media regulatory frameworks, identifying best practices that may strengthen Dubai's regulatory environment.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Review governance documents and regulatory policies, ensuring alignment with UAE legislation and government directives.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Media Governance and Strategy functions to ensure proposed policy initiatives are supported by appropriate legislative provisions.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Contribute legal expertise to regulatory reform projects that enhance transparency, accountability, and regulatory effectiveness across the media sector.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">6.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Cross-Jurisdictional Regulatory Alignment and Legal Excellence</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with federal authorities, government entities, and regulatory bodies to promote consistency in the interpretation and application of media legislation across jurisdictions.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support regulatory consultations, working groups, and legislative committees addressing emerging legal issues affecting the media and gaming sectors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Develop legal guidance notes, interpretation papers, and knowledge resources that strengthen legal capability across DMC.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Mentor Specialist Legal Oversight staff by providing technical guidance, reviewing legal analyses, and supporting professional development.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Identify opportunities to improve legal processes, regulatory documentation, and legislative frameworks, contributing to continuous improvement across the Legal Oversight function.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.45pt"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-US">Internal:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Directors, Heads, and business units across DMC to provide legal interpretation and advice on regulatory frameworks, licensing, permits, compliance, content review, enforcement, and governance matters.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work closely with the Media Governance function to ensure regulatory strategies, policies, and governance frameworks are supported by legally robust legislative provisions.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Work closely with the Compliance Section Head, Senior Inspectors, and Inspectors to review inspection reports, proposed enforcement actions, administrative penalties, and evidence files, ensuring enforcement decisions comply with applicable legislation and regulatory procedures.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support Strategy and Policy Development teams by reviewing proposed regulatory initiatives and ensuring they are legally enforceable and aligned with UAE legislation.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Advise senior management on legal risks, legislative developments, and regulatory reform initiatives affecting Dubai's media sector.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US"> </span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">External:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Liaise with Dubai Government Legal Affairs, the Ministry of Economy, TDRA, federal authorities, free zones, and other government entities to support legislative alignment, regulatory interpretation, and cross-government coordination.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with national and international regulatory bodies to benchmark legal frameworks, monitor emerging regulatory developments, and exchange best practices.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Support consultations with regulated media organisations, publishers, broadcasters, gaming companies, and digital platforms on regulatory legal matters and legislative changes.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Participate in legal working groups, consultations, and regulatory forums relating to media regulation, intellectual property, digital governance, artificial intelligence, and emerging technologies.</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Expert: Regulatory legal drafting and legislative development.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Expert: Interpretation of media legislation, regulatory frameworks, and administrative law.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Advanced: Regulatory enforcement, administrative decision-making, and legal risk analysis.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Advanced: Intellectual property law, digital media regulation, and emerging technology governance.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Advanced: Legal research, comparative legal analysis, and policy interpretation.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Proficient: Preparation of legal opinions, briefing papers, and regulatory guidance.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Proficient: </span><span lang="EN-GB">Command of written and spoken Arabic and English</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Behavioral Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Evoking and Disseminating Positive Energy – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Community Focus and Responsiveness to its Needs – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Time Management and Task Prioritization – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Excellence in Execution – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Continuous Learning and Improvement – Proficient</span></span></p></td></tr></tbody></table></div><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Minimum 8<strong> </strong>years of experience in regulatory law, public law, administrative law, media law, telecommunications law, digital regulation, or a related government legal environment.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Demonstrated experience drafting legislation, regulations, executive regulations, governance frameworks, or regulatory instruments.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Experience advising on regulatory compliance, administrative decision-making, enforcement actions, or legislative interpretation.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Experience working with government entities, regulators, or independent regulatory authorities is highly preferred.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Experience supporting legislative reform or regulatory policy development is advantageous.</span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">NA</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Master's degree in Law, Public Law, Administrative Law, Legislative Drafting, or a related discipline.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">PHD in Law, Public Law, Administrative Law, Legislative Drafting, or a related discipline is preferred.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Professional certification in Legislative Drafting, Regulatory Law, Media Law, Administrative Law, Intellectual Property, or Governance is advantageous.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Admission to practice law in the UAE or another recognized jurisdiction is advantageous.</span></span></p></td></tr></tbody></table></div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="509.2pt"><tbody><tr ><td colspan="2" width="679"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="115"><p class="MsoNormal" ><span ><span lang="EN-GB">Functional Experience</span></span></p></td><td width="564"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">A minimum of 3 years of relevant experience in a similar role</span></span></p></td></tr><tr ><td width="115"><p class="MsoNormal" ><span ><span lang="EN-GB">Leadership/Supervisory</span></span></p></td><td width="564"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">A minimum of 3 years working in a team</span></span></p></td></tr><tr ><td colspan="2" width="679"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="679"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Bachelor’s degree in library science, information science, archival studies or similar</span></span></p></td></tr><tr ><td colspan="2" width="679"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2" width="679"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Content growth in archive system (%)</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Successful tagging for retrieval of content across the archive system (%)</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Successful sharing of archived content with external entities (%)</span></span></p></td></tr></tbody></table><p> </p><p> </p>
Company Description Smart Global Domestic Workers Services Center L. L. C. is a specialized provider of domestic workforce solutions in the United Arab Emirates. The company focuses on high-quality domestic labor recruitment and management, offering efficient and reliable services to households and families. With a strong commitment to excellence, Smart Global ensures that both clients and domestic workers are supported with professional guidance and care. The organization values integrity, service quality, and continuous improvement to meet the evolving needs of its clientele. Role Description This is a full-time, on-site تنفيذي خدمة عملاء role based in Dubai, United Arab Emirates. The Customer Service Executive will handle incoming inquiries, support clients in selecting and managing domestic workers, and provide clear information about services, processes, and documentation requirements. Daily tasks include responding to phone calls and walk-in clients, resolving issues, following up on client requests, and maintaining accurate records in internal systems. The role also involves coordinating with internal teams, ensuring a positive customer experience, and contributing to continuous improvement of service standards. The successful candidate will represent the company in a professional manner and uphold Smart Global’s values in all client interactions. Qualifications Strong Customer Service and Customer Support skills to handle inquiries and assist clients effectively. Ability to enhance Customer Experience and maintain high Customer Satisfaction through proactive follow-up and problem solving. Excellent Phone Etiquette and clear communication skills in Arabic and English. UAE National (Emirati) with a professional demeanor and client-focused mindset. Previous experience in customer service, recruitment services, or administrative roles is preferred. Basic computer literacy and familiarity with CRM or client management systems. Ability to work on-site in Dubai, manage multiple
<div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="812px" height="605"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-GB">Internal</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Collaborate with employees and departments across GDMO to support them in their engineering satellite requirements</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Collaborate with other Engineering roles to ensure the overall support from the Engineering team to GDMO</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Collaborate with other Corporate Support departments, such as Procurement and Finance for procurement, contracting and finance/budget requirements</span></span></p><p class="MsoNormal" ><span ><span lang="EN-GB">External</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Collaborate with vendors and partners for support required on systems, upgrades and maintenance</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Expert: Knowledge of broadcast media industry</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Expert: Knowledge of satellite communication systems</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Proficient: Knowledge of existing regulatory laws and procedures within UAE</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Command of written and spoken Arabic and English</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-GB">Behavioural Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Evoking and Disseminating Positive Energy</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Community Focus and Responsiveness to its Needs</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Time Management and Task Prioritization</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Excellence in Execution</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span><span lang="EN-GB">Proficient: Continuous Learning and Improvement</span></span></p></td></tr></tbody></table></div><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="805px" height="389"><tbody><tr ><td colspan="2"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td ><p class="MsoNormal" ><span ><span lang="EN-GB">Functional Experience</span></span></p></td><td ><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">A minimum of 3 years of relevant experience in a similar role</span></span></p></td></tr><tr ><td ><p class="MsoNormal" ><span ><span lang="EN-GB">Leadership/Supervisory</span></span></p></td><td ><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">A minimum of 3 years working in a team</span></span></p></td></tr><tr ><td colspan="2"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Bachelor's or Master's Degree in Electrical Engineering or a related field</span></span></p></td></tr><tr ><td colspan="2"><p class="MsoNormal" ><span ><span lang="EN-GB"><strong>Key Performance Indicators</strong></span></span></p></td></tr><tr ><td colspan="2"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">On-time completion of maintenance activities and upgrades (%)</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Satellite projects completion rate (%)</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Uptime for uplink facilities (%)</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Uptime for downlink facilities (%)</span></span></p></td></tr></tbody></table></div><p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US">The Chief Executive Strategy is responsible for supporting strategy development, policy analysis, benchmarking, stakeholder research, and implementation monitoring activities within the Media Strategy and Policy Development function. He/she conducts research, prepares analyses, develops briefing materials, and contributes to policy and strategy initiatives that support Dubai’s media and gaming sectors. The role holder is expected to demonstrate strong teamwork skills and carry out his/her duties in accordance with the relevant business policies and procedures. </span><span lang="EN-US"> </span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="37"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>No.</strong></span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Key Focus Area</strong></span></span></p></td><td width="605"><p class="MsoNormal" ><span ><span lang="EN-US"><strong> </strong></span><span lang="EN-US"><strong>Key Accountabilities</strong></span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">1.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">General Responsibilities</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US"> </span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Implement the day-to-day operational requirements for Media Strategy and Policy Development, in line with the overall Media Strategy and Policy Development strategy, vision and goals.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work collaboratively with the Media Strategy and Policy Development team, to ensure smooth and on-time delivery of services to stakeholders</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Provide metrics and supporting documents to the Head of Media Strategy and Policy Development, to support with the monthly KPI reports</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">2.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Strategic Research and Analysis</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Conduct research on media and gaming sector trends to provide reliable information that supports strategy development activities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Analyze market developments and regulatory changes to identify emerging issues, opportunities, and risks.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support environmental scanning activities, helping assess future market conditions and industry developments.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Gather and organize information from internal and external sources to support strategic projects and initiatives.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Prepare summaries and analyses, enabling complex information to be communicated clearly and effectively.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">3.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Policy and Regulatory Support</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Assist in reviewing existing policies and frameworks to identify potential improvement opportunities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support the development of policy papers and guidelines, contributing to effective implementation of regulatory initiatives.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Conduct research into international regulatory practices to support benchmarking and policy development activities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Track legislative and regulatory developments, ensuring relevant stakeholders remain informed of emerging changes.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support policy consultation activities by gathering and incorporating stakeholder feedback into recommendations.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">4.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Benchmarking and Best Practice Reviews</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Conduct benchmarking exercises to compare Dubai's approaches with international practices and standards.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Collect and analyze information from global media and gaming markets, identifying lessons and opportunities relevant to Dubai.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Develop benchmarking summaries and presentations, providing stakeholders with clear and actionable findings.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Monitor emerging governance and policy developments to identify opportunities for enhancement and innovation.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support comparative assessments of media ecosystems and regulatory frameworks across relevant jurisdictions.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">5.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Strategy Implementation Support</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support the monitoring of strategic initiatives, ensuring progress is tracked and reported accurately.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Collect implementation data to facilitate performance measurement and evaluation activities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Assist in preparing status reports and presentations, keeping stakeholders informed of progress and key developments.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Track strategic KPIs and milestones to identify implementation challenges and potential risks at an early stage.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support improvement initiatives aimed at strengthening strategy execution and delivery effectiveness.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-GB">6.</span><span lang="EN-GB"> </span><span lang="EN-GB"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Stakeholder Coordination and Reporting</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with internal stakeholders to gather information required for strategy and policy projects, maintaining the accuracy and completeness of analyses.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support workshops, meetings, and consultations to facilitate effective stakeholder engagement and collaboration.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Prepare reports, presentations, and briefing materials, providing leadership teams with timely and relevant information.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Maintain documentation and project records to ensure information remains accessible, organized, and auditable.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Respond to information requests from internal stakeholders, supporting the efficient progression of strategic projects and initiatives.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.45pt"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-US">Internal:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Collaborate with Studies and Research and Data and Analytics to ensure alignment on stakeholder deliverables</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">External:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work closely with businesses across the media industry for strategic alignment</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Work closely with other government entities for strategic alignment</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Strategic research and analysis</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Policy and regulatory research</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Benchmarking and best practice reviews</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Strategy implementation tracking and reporting</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Presentation development and briefing preparation</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Basic: Stakeholder coordination and consultation support</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Proficient: </span><span lang="EN-GB">Command of written and spoken Arabic and English</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Behavioural Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Evoking and Disseminating Positive Energy – </span><span lang="EN-US">Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Community Focus and Responsiveness to its Needs – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Time Management and Task Prioritization – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Excellence in Execution – Proficient</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">Continuous Learning and Improvement – </span><span lang="EN-US">Proficient</span></span></p></td></tr></tbody></table></div><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Minimum 5 years of experience in strategy, policy, governance, consulting, research, or related fields.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Experience conducting research, analysis, reporting, or benchmarking activities.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-US">Exposure to media, government, public policy, or regulatory environments preferred.</span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">·</span><span lang="EN-GB"> </span></span><span ><span lang="EN-GB">N/A</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Bachelor's degree in Business Administration, Economics, Public Policy, Political Science, International Relations, Media Studies, Public Administration, or a related field.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Professional training in strategic planning, policy research, regulatory analysis, benchmarking, or governance is advantageous.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Certifications in project management, business analysis, research methodologies, or related disciplines are advantageous.</span></span></p></td></tr></tbody></table></div>