Tourism manager Jobs

Who You Are<br><br>You’re a People generalist who blends strategy with hands on delivery.<br><br>You can handle sensitive employee relations cases one moment, roll out a new HR system feature the next, and then coach a manager through a performance conversation, all while keeping compliance watertight.<br><br>You thrive in a fast-moving creative environment and understand how to balance people's priorities with business needs.<br><br>What You’ll Do<br><br>Strategic Execution<br><br>Represent the People function and advise leaders on all people related matters Partner with the leads to drive wider business objectives Lead, mentor, and develop the People team, setting clear priorities and ensuring high performance<br><br>People strategy, performance and data<br><br>Own People strategy roadmap, translate business goals into a long term People strategy Define, track and deliver People reports and dashboards covering key KPIsUse People data insights to inform strategic decisions and drive continuous improvement<br><br>Employee lifecycle<br><br>Talent strategy<br><br>Oversee all hiring activity, ensuring efficient, scalable recruitment processes Support UAE National hiring initiatives in alignment with business and government objectives<br><br>Employee Lifecycle<br><br>Own Employee lifecycle framework Oversee onboarding and offboarding experiences, ensuring each process is consistent, compliant, and experience-focused Lead onboarding and offboarding meetings with new joiners Maintain strong internal communications that keep employees informed and aligned Ensure all touchpoints of the employee lifecycle are tracked and experience is aligned with Tactical’s values and ways of working<br><br>Performance and talent<br><br>Own the design and execution of the performance management framework Run performance review cycles, calibration, 1:1 templates, and reminders, ensuring high completion and quality feedback Partner with leads to run annual talent reviews Partner with managers to set SMART goals and run Performance Improvement Plans<br><br>Employee Relations and Culture<br><br>Act as a senior point of escalation for complex employee relations matters Serve as a cultural ambassador, ensuring Tactical fosters a collaborative, solutions-focused team culture with clear accountability<br><br>HRIS<br><br>Oversee the People technology ecosystem, ensuring data accuracy, security, and efficiency Oversee automation and system improvements to create seamless HR processes<br><br>Policies, Benefits, Compliance<br><br>Own the Tactical policies and benefits strategy Create, review, update and obtain sign off on policies and benefits Collaborate with the Operations team to ensure people policies and benefit implementation processes run efficiently Ensure 100% compliance with UAE labour law and relevant global policies Oversee immigration, visas, and contracts for a global workforce and our freelancer networks<br><br>What You’ll Bring<br><br>7 years’ generalist expertise across HR management and the employee lifecycle Experience with policies, processes, employee relations matters, escalations and associated documentation Experience developing and managing a team Experience managing review cycles Experience working directly with leads to drive wider business objectives Manages up effectively, arriving at decisions with a recommended course of action Strong knowledge of UAE labour law Nice to have:Hiring and talent pipelining experience Understands global mobility<br>Why join us?<br><br>You’ll have a real opportunity to make an impact on how people experience Tactical, from joining the team, to growing, performing and thriving here. Bring your ideas and People expertise to help us build a place where excellent work and good vibes go hand in hand.

Job Title: Customer Experience & Call Center Supervisor Department: Customer Service / Customer Experience Direct Reporting To: General Manager Job Purpose To lead and supervise the Customer Service, Call Center, Customer Success, and Quality Operations functions, ensuring an excellent customer experience, efficient service delivery, accurate process execution, and achievement of customer satisfaction and operational KPIs. Key Responsibilities1. Team Leadership & Daily Operations Supervise and manage the daily activities of Customer Care, Call Center, Customer Success, and Operations Quality teams. Assign daily tasks and ensure proper workload distribution. Monitor team attendance, shift schedules, and operational compliance. Coach, train, and develop team members to improve performance. Conduct regular performance reviews and implement improvement plans. Ensure adherence to company policies, procedures, and service standards.2. Customer Experience Management Ensure high-quality customer service across all communication channels:Phone calls. Whats App. Email. CRM. Digital channels. Monitor customer satisfaction and identify improvement opportunities. Ensure customer complaints are handled and resolved within agreed timelines. Improve customer journey from first contact to after-sales support. Develop initiatives to increase customer retention and loyalty.3. Call Center Management Monitor inbound calls, response time, and service quality. Ensure all customer inquiries are properly handled and recorded. Monitor ticket creation, assignment, and closure. Review call quality and provide feedback to team members. Handle escalated customer cases and ensure timely resolution.4. CRM & Data Management Ensure accurate and timely CRM updates. Monitor customer records and interaction history. Ensure proper tracking of leads, opportunities, and customer requests. Coordinate with Sales to improve lead conversion performance. Ensure compliance with CRM procedures and data accuracy.5. Cross-Department Coordination Coordinate with Sales regarding customer leads and quotations. Coordinate with Warehouse regarding product availability and refill requests. Coordinate with Logistics and shipping companies to ensure delivery follow-up. Coordinate with Maintenance teams to resolve customer issues. Ensure smooth communication between departments.6. Reporting & Performance Monitoring Daily customer service reports. Team performance reports. Customer complaint reports. Response time reports. Customer satisfaction reports. Refill follow-up reports. Quality and operational audit reports. Authority & Decision-Making Assign tasks and priorities to team members. Monitor and evaluate team performance. Recommend process improvements. Escalate operational issues to the General Manager. Recommend training and development plans. Ensure corrective actions are implemented. Qualifications & Experience Bachelor’s degree in business administration, Customer Service, or related field preferred. Minimum 3–5 years of experience in customer service, call canter, or customer experience roles. Experience in CRM systems and customer management processes. Proven experience in team supervision and performance management. Strong analytical and reporting skills. Required Skills & Competencies Leadership and team management. Excellent communication skills. Customer-focused mindset. Problem-solving and decision-making abilities. Time management and prioritization. Ability to work under pressure. Process improvement skills. Strong reporting and analytical capabilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Be part of a revolutionary change</strong></p><br><br><p>At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.</p><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.</p><br><br><p>Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!</p><br><br><p><strong>RISE TO THE CHALLENGE</strong></p><br><br><p>Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for a Brand Executive to join the team. As a Brand Executive, you will be part of the Brand Marketing team, reporting to the Manager Brand Marketing.</p><br><br><p>The Brand Executive supports the execution of brand initiatives by ensuring high-quality implementation across digital and offline channels. This role focuses on translating brand strategies into effective campaigns through close coordination with creative agencies, oversight of the content creation process, and maintaining consistency across all brand touchpoints.</p><br><br><br><p><strong>YOUR ‘DAY TO DAY’</strong></p><br><br><p><strong>Campaign Execution &amp; Deployment</strong></p><br><br><ul><li>Support the rollout of brand campaigns across CRM, website, social media, and offline channels</li><li>Translate campaign strategies into actionable creative briefs and campaign execution plans</li><li>Ensure consistency and quality of communication across brand touchpoints</li></ul><br><p><strong>Agency &amp; Stakeholder Management</strong></p><br><br><ul><li>Brief and coordinate with external agencies on campaign execution</li><li>Manage day-to-day communications, ensuring timely delivery of creatives</li><li>Review final outputs and provide feedback before final deployment</li></ul><br><p><strong>Content Management</strong></p><br><br><ul><li>Support the development and localisation of brand assets across digital and print</li><li>Assist with email creation, website updates, and social media content deployment</li><li>Organise and maintain campaign toolkits for seamless multi-channel execution</li></ul><br><p><strong>Project &amp; Process Management</strong></p><br><br><ul><li>Manage multiple tasks and timelines across campaigns</li><li>Prioritize workload effectively to meet deadlines</li><li>Support basic budget tracking and project pipeline visibility</li></ul><br><p><strong>Quality Control &amp; Optimization</strong></p><br><br><ul><li>Conduct pre-launch testing and quality assurance checks</li><li>Ensure accuracy, strong attention to detail, and full brand compliance</li><li>Identify opportunities to improve execution processes</li></ul><br><p><strong>WHO WE’RE LOOKING FOR</strong></p><br><br><ul><li>2–3 years of experience in marketing, branding, or a related field in multinational FMCGs or creative agencies</li><li>Candidate must be currently based in UAE</li><li>Good understanding of brand execution, campaign deployment, and marketing fundamentals, with exposure to digital marketing, CRM, and paid media as a plus</li><li>Familiarity with both digital and offline marketing materials, including print, POS, and multi-channel brand assets</li><li>Strong project management and organizational skills, with the ability to plan, prioritize, multitask, and manage time effectively</li><li>Fluent in English and Arabic, with strong reading, writing, and speaking skills in both languages</li><li>Highly organized, detail-oriented, and quality-driven, with a strong sense of ownership and accountability</li><li>Able to manage multiple priorities under pressure while remaining calm, solution-oriented, and focused on delivery</li></ul><br><br> </div>

Location: Abu Dhabi, United Arab Emirates<br><br>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.<br><br>Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.<br><br>OUR OPPORTUNITY<br><br>Every day, hundreds of thousands of airplanes take off and land around the world, and millions of passengers hope to arrive at their destination quickly, safely, and without delay.<br><br>As a global leader in Air Traffic Management, Thales AMS's software and hardware systems are deployed in 170 countries.<br><br>Top Sky - Flow Manager relies on Thales’ ATC, Safety and Security unique expertise in Air Traffic Management to help Air Navigation Service Providers monitor and regulate air traffic flows by managing the allocation of departure slots, arrival times, and en-route delays to prevent congestion and maintain safe and efficient operations within the airspace system.<br><br>Thales and our partner are joining efforts to establish a new development center in the UAE. This collaboration aims to accelerate the development of advanced ATFM features within the Top Sky - Flow Manager suite and to deploy this new generation of ATFM services in this rapidly growing air traffic region<br><br>JOB OBJECTIV<br><br>This role will directly report to the onshore Software Engineering Manager for the assigned project within the UAE.<br><br>The Software Engineer must proactively work within an agile team on a service-oriented architecture.<br><br>He must have practical understanding, be force of proposal,be open to change, continuously improving his technical skills and like to work in an agile environment.<br><br>You will contribute to the solution definition and development, in close collaboration with Product Owner and the Teach Lead of the team in UAE by:<br><br>Contributing of the transformation of some business needs to Technical Req and give inputs for planning together with the team members,Participate to the design and development of services, components by collaborating with other software solutions engineer to share knowledge and improve overall product/solution<br><br><br>Roles & Responsibilities<br><br>The Software Engineer must have the following competencies:<br><br>Implement Rich web interface development (Java Script, HTML-5, CSS3, Vue JS, Angular ) Implement Software components developments (Java, Maven, Vert. X, , Spring Boot, REST) Take part in Continuous Integration Responsibility (Jenkins, Maven, Artifactory, Git, Jira, Sonar) Have ownership of his code, participate in the deployment and accompany it to production (practice in Ansible, Bash, SSH, Linux, Docker) Be an Active part of the Agile team Ensure the Code best practices and rules, TDD, time commitments. Participate on technical decisions and be able to defend and justify his own and the team choices Be the go to person for technical challenges Write high quality documents (e.g. technical documents, Low Level Design, ICD, High Level Designs, How-To documents, Software Requirement Specifications etc.) Adhere to project schedule, strategies, policies and constraints<br><br><br>Work Experience Requirements<br><br>The candidate must have rich hands-on experience in JAVA development and Java Script frameworks (one of Angular, React JS or Vue JS).<br><br>Master’s or Bachelor degree from an Engineering school and3+ years experience in development with high fluency in Java and Web user interface development.2+ years of Experience with Docker and Kubernetes technologies2+ Experience of Web protocols and technologies, RESTful Web services A pre-requisite is a strong knowledge of different architectural paradigms, including SOA and micro service, cloud native architectures, Dev Ops, SDLC and OOP Design best practices. Demonstrable experience in using tools related to Agile Software development and Dev OPS: GIT, Ansible, Docker, JIRA, Jenkins, Artifactory and similar. Must have technical writing experience (in English) and ability to produce high quality documents. Must be fluent in English Knowledge and experience of Linux System is mandatory Knowledge and experience of Databases and SQL is mandatory Candidates with additional knowledge in Python, C, C++ will be considered seriously.<br><br><br>Qualification, Certification & Educational Requirements<br><br>A bachelor’s or master’s in science degree standard or equivalent experience in a Software development environment Must have high fluency in spoken and written English (Candidates also fluent in French or/and Arabic will be preferred). Certifications in JAVA, Linux, Dev Ops toolset and Agile are preferred<br><br><br>Preferred Skills / Experience<br><br>A working experience with Air Trafic Conctrol or in Avionic constraints environment would be beneficial.<br><br>Hse Responsibilities<br><br>Take care of your own safety and the safety of others as far as it is practicable<br><br>To use safety equipment (including PPE) as required and intended<br><br>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

<ul><li><p>Ø Create, update, and monitor detailed project timelines using tools like Primavera P6 or MS Project. Ø Allocate manpower, materials, and equipment efficiently across multiple projects. Ø Monitor actual progress against planned milestones and adjust schedules as needed. Ø Generate weekly/monthly progress reports, dashboards, and delay analyses for internal and client review. Ø Liaise with project managers, site engineers, designers, and subcontractors to ensure alignment across all phases. Ø Prepare tender and baseline schedules in line with project scope and contractual requirements. Ø Verify progress and ensure compliance with design specifications and quality standards. Ø Identify risks, prepare Extension of Time (EOT) claims, and propose mitigation strategies. Ø Attend meetings, present schedule updates, and address client concerns regarding timelines. Ø Conduct site visits to verify actual progress and collect data for schedule updates. Ø Maintain accurate records of planning documents, revisions, and approvals. Ø Authority to finalize and submit project schedules for client and internal approval. Ø Recommend and implement schedule changes due to scope variations or site conditions. Ø Provide official progress reports and delay notifications to clients and senior management. Ø Direct coordination efforts between planning, procurement, and execution teams to ensure schedule adherence. Ø Update and revise project schedules (within approved baseline). Ø Escalate major schedule changes to Project Manager/Senior Planning Engineer for Ø Provide schedule data for management decision-making. Ø Recommend recovery actions for delayed activities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Ø Bachelor’s degree in architecture, Construction Management, Interior Design or civil Engineering. Ø Minimum 4–6 years of experience in construction or interior fit-out projects. Ø Deep understanding of materials, construction techniques, and sequencing specific to interior design and joinery projects. Ø Familiarity with all phases of interior projects—from design development to execution and handover. Ø Awareness of building codes, authority approvals, and quality standards relevant to the region. Ø Knowledge of project contracts, procurement processes, and cost control mechanisms. Ø Strong proficiency in tools like Primavera P6, MS Project, and Excel to develop and manage detailed project timelines. Ø Ability to identify potential delays, prepare Extension of Time (EOT) claims, and implement mitigation strategies. Ø Skill in planning manpower, materials, and equipment to optimize productivity and reduce costs. Ø Experience in conducting site inspections and ensuring alignment between planned and actual progress. Ø Ability to interpret complex project data and make informed decisions to keep projects on track. Ø Strong interpersonal skills to coordinate with project managers, designers, suppliers, and clients. Ø Flexibility to adjust plans based on site conditions, client changes, or unforeseen challenges. Ø Precision in scheduling, documentation, and compliance with design and quality standards. Ø Communication and coordination skills for working with multidisciplinary teams. Ø Strong foundation in construction methodologies, material specifications, and sequencing. Ø Good understanding of fit-out processes, authority approval requirements, and local construction practices. Ø Strong analytical, communication, and coordination skills</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Supervise and coordinate all the project's technical aspects in Concrete Repair from the beginning until the end and perform an organizational and technical role on construction projects, apply designs and plans on the site, in addition to solve any technical issue.</p><p><br></p><p> ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform the assigned duties as per the set policies and procedures in order to achieve the project goals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage, monitor all day to day technical site's activities or problems.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan the work and efficiently organize the site facilities in order to meet agreed deadlines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise all on-site civil activities by monitoring the work performed, the material incorporated the manpower and&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;equipment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide solutions and recommendations to unexpected technical problems on site.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide guidance to all subordinates to ensure effective and efficient flow of work, and ensure all employees recognize their fundamental role.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage quality control and safety matters on the site and ensure that the sub-contractor follows the agreed upon quality and safety procedures </p><p> related to the civil work in the project.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Liaise with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of </p><p> progress.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Check plans, drawings and quantities for accuracy of calculations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all materials used and work performed are in accordance with the specifications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee the selection and requisition of materials in order to meet the project's specification.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide technical feedback, interpret blueprints, technical drawings, schematics.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare reports on a weekly, monthly, quarterly and submit them to the direct manager. </p><p>&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide labors with equipment, tools, start cards, permits, approved shop drawings, etc.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and submit progress report of executed work, materials on site and labor's time sheet on a monthly basis. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Up-date the daily work schedule, coordinate with the main contractor and plan work progress for the next day.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make sure that all the quality of work is as same as company's standards. </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform any other tasks related to the job assigned by the direct manager.</p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in Civil Engineering or in any related field.</li><li>At least 2 years of experience in a similar role</li><li>Good knowledge in Microsoft Office.</li><li>Valid UAE Driving Licence</li></ul><p><br></p><p><br></p></div>

<ul><li><p>The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations. The role will&nbsp;manage learning operations, and ensure a seamless learner experience while driving engagement across the business.The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency. The specialist works collaboratively with store management teams, HR business partners, facilitators, and subject matter experts to ensure that learning solutions are executed on time and with impactful outcomes. The role involves balancing strategic planning with operational execution, supporting mandatory and compliance requirements, behavioral development, and contributing to regional learning initiatives.</p><p><br><strong>What You Will Do:</strong></p><p><strong>Learning Planning & SLA Delivery</strong></p><ul><li><p>Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.</p></li><li><p>Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).</p></li><li><p>Achieve stakeholder alignment across Store Management, HRBP, Regional L&D.</p></li></ul><p><strong>Training Deployment & Coordination</strong></p><ul><li><p>Coordinate the end-to-end delivery of learning solutions including classroom, virtual, blended, and self-learning in line with learning pathways and priorities.</p></li><li><p>Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.</p></li><li><p>Maintain an active pool of facilitators and buddies.</p></li></ul><p><strong>Learning Experience & Engagement</strong></p><ul><li><p>Drive learning engagement through campaigns, communication, and social learning initiatives.</p></li><li><p>Promote a strong learning culture aligned with IKEA values and ways of working.</p></li><li><p>Execute engagement campaigns successfully and achieve high learning participation and completion rates.</p></li></ul><p><strong>Monitoring, Reporting & Quality Assurance</strong></p><ul><li><p>Monitor learning delivery, completion, and certification through agreed platforms and dashboards.</p></li><li><p>Ensure accuracy, compliance, and timely reporting in line with SLA standards.</p></li><li><p>Deliver monthly learning dashboards on time and achieve certification and compliance targets.</p></li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li><p>Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.</p></li><li><p>Support managers in enabling development, performance cycles, and individual development plans (IDPs).</p></li><li><p>Ensure manager satisfaction and successful learning enablement during key people cycles.</p></li></ul><p><strong>Continuous Improvement & Regional & Retail Division Contribution</strong></p><ul><li><p>Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.</p></li><li><p>Share insights, best practices, and learning outcomes with regional stakeholders.</p></li><li><p>Participate actively in regional learning initiatives and ensure effective communication of best practices.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Strong organizational and planning skills, with the ability to manage multiple tasks and priorities.</p></li><li><p>Proficiency in using digital tools and learning management systems (LMS) for tracking and coordinating learning activities.</p></li><li><p>Excellent communication skills, capable of building positive relationships with managers, HR, facilitators, and co-workers.</p></li><li><p>Adaptability to a fast-paced retail environment, maintaining flexibility and positivity in shifting priorities.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Diploma, Higher Diploma, or equivalent vocational qualification in Human Resources, Learning & Development, Business, or a related field.</p></li><li><p>1-3 years of experience in Learning & Development, HR, or a people support role, preferably within a retail or operational environment.</p></li><li><p>Proficiency with learning management systems (LMS) and digital tools for learning delivery and coordination.</p></li><li><p>Strong organizational, planning, and follow-up skills, with experience in managing timelines, learning calendars, and coordination across multiple stakeholders.</p></li></ul></li></ul>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br> Summary of General Duties<br><br>Organization and monitoring of all affairs concerned to the position. Proper grooming at all times Attend training classes as per schedule Show fullest cooperation and respect within the team and other departments Is aware of the daily activities and has product knowledge of all the hotel facilities<br><br>Main Duties And Responsibilities<br><br>When settling a guest check/billing in Fidelio by cash, the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received. With cash payments, it is likely that change will be returned to our guests; therefore, a house bank should be issued to provide change. The house bank should be maintained at full value at all times and the responsibility of the Outlet Manager/ Front Office Manager. Shortages of more than US$5 (or equivalent) should be paid into the General Cashier within one business day. At the end of each shift, each outlet/Front Office Cashier should place the cash sales for the shift in a remittance funds envelope. The front of the envelope should give a clear breakdown of the money being remitted and all envelopes should be deposited into the Cash drop safe located next to Security Office on Ground floor All daily 'drops' should be logged in Daily Cash Drop Sheet in Security Office witnessed, verified on the log sheet against each envelope entry and signed by a Security Officer. The drop safe will be cleared each morning by the General Cashier in the presence of Security Officer according to Daily Cash Drop Sheet Each Envelope will be checked by the General Cashier who will read the cash value written on the envelope and compare number of envelopes upon collection witnessed by Security Officer. When settling a guest check by credit card, colleagues should check the following: The signature on the charge card is the same as that on the credit card; The card is valid in terms of expiry date; The card is valid in terms of the credit card company’s list of stolen or stopped cards; and The total of the transaction equals to the total of the check and the amount of tip which the guest has decided to add. When our guest settles the check to a room, F&B colleagues must visually verify that the name on the check agrees with the name on the display. If the name is hard to verify, a second proof of identification is required. When our guest tries to settle the check using a personal or company cheque, we need to inform the guest that in an F&B outlet, personal or company cheques are not accepted as a form of settlement. When our guest presents foreign currency to settle the check in F&B outlet, he/she should be kindly advised to exchange it at Front Desk and pay by local currency – UAE dirhams. When a guest presents a gift certificate as the form of settlement, the colleague receiving the gift certificate should check the following: The expiry date Before the end of outlet Operation F&B colleagues must be sure that there is no open check in Micros and if so they should inform Outlet Manager. The authorized signature; The value of the certificate; and The conditions listed on the certificate The redeemed gift certificate should be attached to the relevant guest check and secured in the drop safe with the shift cash drop. To be punctual on duty and ensure the same of your employees. Be well groomed to the standards laid down. Insist on the same standard for your employees. To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures. Assist in Task Force Teams for new openings To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude. To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. Other duties as assigned.<br><br>Qualifications<br><br>Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting. Strong communication and interpersonal skills, with the ability to provide exceptional customer service and resolve issues professionally. Excellent organizational skills and attention to detail, maintaining high standards of accuracy and efficiency in a fast-paced environment.<br><br>Additional Information<br><br>What Is In It For You<br><br>Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

<p>We are looking for a skilled <strong>SAS Administrator / Kubernetes Operations Engineer</strong>&nbsp;to manage, maintain, and optimize our SAS platform environments deployed on containerized infrastructure. This role is primarily responsible for the administration, deployment, monitoring, and troubleshooting of SAS Viya/SAS 9 environments on Kubernetes, with a secondary responsibility of supporting SAS ETL operations to ensure smooth data pipeline execution.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>Primary: SAS Administration & Kubernetes Operations (70%)</strong></p><ul><li><p>Install, configure, and administer SAS Viya (and/or SAS 9.4) environments on Kubernetes clusters (on-prem or cloud — AWS/Azure/GCP).</p></li><li><p>Manage containerized SAS deployments including Pods, Deployments, StatefulSets, Services, ConfigMaps, and Secrets.</p></li><li><p>Perform day-to-day Kubernetes operations: cluster monitoring, scaling, upgrades, patching, and troubleshooting pod/container failures.</p></li><li><p>Manage SAS Viya orchestration using Helm charts, Kustomize, and the SAS Viya 4 deployment tools.</p></li><li><p>Monitor system health, resource utilization (CPU/memory/storage), and performance tuning of SAS environments.</p></li><li><p>Handle user administration, license renewals, environment backups, and disaster recovery for SAS platforms.</p></li><li><p>Troubleshoot SAS application/server issues including SAS Studio, SAS Environment Manager, SAS Compute Server, and CAS (Cloud Analytic Services).</p></li><li><p>Manage ingress controllers, load balancers, persistent volumes, and namespace-level security/RBAC configurations.</p></li><li><p>Apply patches, hotfixes, and version upgrades for SAS software in a Kubernetes-orchestrated environment.</p></li><li><p>Implement and maintain monitoring/alerting solutions (e.g., Prometheus, Grafana, ELK/EFK stack) for SAS workloads.</p></li></ul><p><strong>Secondary: SAS ETL Operations (30%)</strong></p><ul><li><p>Support and monitor daily SAS ETL jobs, batch schedules, and data pipeline execution (SAS Data Integration Studio / SAS DI Studio, SAS Management Console).</p></li><li><p>Troubleshoot ETL job failures, investigate log errors, and coordinate fixes with data engineering teams.</p></li><li><p>Ensure data load consistency, job dependencies, and SLA adherence for scheduled ETL processes.</p></li><li><p>Support performance tuning of SAS ETL jobs and optimize resource allocation on the SAS Grid/Compute environment.</p></li><li><p>Coordinate with business/data teams for ETL enhancements, data validation, and issue resolution.</p></li></ul><p><strong>Required Skills & Qualifications</strong></p><ul><li><p><strong>3–6 years</strong>&nbsp;of overall experience in SAS Administration, with hands-on exposure to <strong>Kubernetes-based deployments</strong>.</p></li><li><p>Strong working knowledge of <strong>SAS Viya 3.x/4.x</strong>&nbsp;and/or <strong>SAS 9.4</strong>&nbsp;architecture and administration.</p></li><li><p>Hands-on experience with <strong>Kubernetes</strong>&nbsp;(kubectl, Helm, namespaces, RBAC, networking, storage/persistent volumes).</p></li><li><p>Familiarity with containerization tools (<strong>Docker</strong>) and container registries.</p></li><li><p>Experience with Linux/Unix system administration (shell scripting, cron, log analysis).</p></li><li><p>Working knowledge of <strong>SAS ETL tools</strong>&nbsp;— SAS DI Studio, SAS Data Integration, SAS Management Console.</p></li><li><p>Experience with monitoring/logging tools such as Prometheus, Grafana, Splunk, or ELK stack.</p></li><li><p>Basic understanding of networking concepts (DNS, load balancers, ingress, firewalls) in a cloud/on-prem hybrid setup.</p></li><li><p>Good understanding of SQL and relational databases (Vertica, SQL Server, PostgreSQL, etc.).</p></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p></li><li><p>Good communication skills and ability to work with cross-functional teams (Infra, DevOps, Data Engineering).</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>SAS Administration or Kubernetes certification (CKA/CKAD).</p></li><li><p>Experience with Terraform/Ansible for infrastructure automation.</p></li><li><p>Experience working in regulated industries (BFSI, Healthcare, Pharma) where SAS is heavily used.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon is looking for a workplace, Health and Safety (WHS) Officer to add to the team: <br> <br> Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated and empowered. To help us achieve this, we’re seeking a driven EHS Officer. With your Bias for Action, we’ll need you to step in and help drive health and safety across our fulfillment center in Riyadh <br> <br> In this crucial WHS position, you’ll report to the WHS Manager. <br>- Lead site risk assessment for current and new activities. <br>- Establish site WHS training matrix. <br>- Lead implementation of site specific WHS standards and guidelines.<br>- Lead implementation of site WHS objective and programs.<br>- Promote safe culture among employees by providing daily WHS content to shift briefing.<br>- Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. <br>- Work with Operations team to implement solutions to eliminate exposure to these risks and prevent injury.<br>- Attending to incidents and occupational injuries cases on site.<br>- Guide and assist area managers on incident investigations, Gensuite write up and communication of lesson learned.<br>- Assisting Ops team in Gensuite follow up sheet and CAPA creation. <br>- Audit record-keeping practices and ensure Gensuite entries to be aligned with global WHS standards and local regulations.<br>- Ensure the PPE inventory at site and coordinate with procurement for order placement.<br>- Key Safety Requirement (KSR) Audit weekly assignment, monitoring and support.<br>- Ensure basic Fire Fighting training and first aid training completion. requirements.<br>- Daily Powered Industrial Tool and Trailer Dock Release inspection and communications.<br>- Daily Action Tracking System monitoring and support.<br>- Participate in site management safety walk, provide insight into unsafe acts and conditions to management.<br>- Provide daily update to Country WHS Manager on objectives progress, incidents, KSR, ATS, network actions, etc).<br>- Preparation of WHS committee meeting agenda, MOM write up, ATS creation.<br>- Daily Permit to Work review and sign off.<br>- Lead on WHS related procurement and follow up.<br>- Preparing emergency response plans.<br>- Managing and conducting emergency drills.<br>- Managing preparation and training of emergency drills, prepare records.<br>- Heat Index establishment, monitoring and support.<br>- Provide support to site specific requests, unplanned events and activities.<br>- Conduct daily and weekly WHS audits, such as hazard waste room inspection, spill kit inspection, first aid room, etc.<br>- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls<br>- Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes<br>- Experience with Microsoft Word, Excel, and PowerPoint<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Rite is one of the fastest-growing wellness brands in the Middle East, making daily nutrition enjoyable through functional gummies and drink mixes. Founded in Dubai and now operating locally in Saudi Arabia, we're building much more than a supplement brand, we're creating a wellness ecosystem powered by content, community, education, and exceptional products. Rite is currently available online and in more than 300+ stores. We're looking for an entrepreneurial marketing leader who wants to continue building a strong brand, not simply manage and execute.<br>ROLE OVERVIEW<br>As our Head of Brand & Growth Marketing, you will own the execution of Rite's marketing strategy across the UAE and Saudi Arabia. You will be responsible for ensuring every customer touchpoint - from paid advertising and social media to CRM, influencers, and content - works together to build a premium brand while driving profitable growth. Rather than executing every task yourself, your role is to lead internal and external partners, challenge ideas, improve creative quality, and make sure every initiative contributes to business growth. You'll work closely with the founders and become one of the key leaders shaping Rite's future.<br>YOUR RESPONSIBILITIES<br>Brand & Creative Leadership Own Rite's brand positioning across all channels. Define the creative direction for advertising and organic content, both online and offline. Ensure consistency across Meta, Tik Tok, Snapchat, CRM, and the website. Challenge and improve every creative before production. Build a premium, recognizable wellness brand online and offline.<br>Performance Marketing Work closely with our Media Buyer, UGC ads agency, and Creative Strategist by:Reviewing weekly performance. Identifying winning creative angles for the UAE and KSA markets. Defining testing priorities with our Creative Strategist and adapting them culturally to both countries. Ensuring creative production aligns with performance insights. Coordinating creative strategy with media buying.<br>Content & Social Media Own:Content calendar. Social strategy. Organic growth. Video production for product launches or specific campaigns. UGC planning. Community building. Brand storytelling. Coordinate with external UGC agencies and freelance creators. Manage our in-house Social Media & Influencer Executive, who will support you with execution.<br>Influencer Strategy Lead the entire influencer programme strategy by managing our Influencer & Partnerships Manager and external agencies responsible for execution. Responsibilities include:Supporting creator sourcing. Supporting negotiations. Leading the affiliate strategy and ecosystem. Leading the whitelisting strategy. Campaign execution. Performance reporting. Build long-term relationships with creators across the UAE and Saudi Arabia and ensure that deliverables are properly executed by your team and external agencies.<br>Partnerships & Brand Activations Lead Rite's partnership strategy to increase brand awareness, customer acquisition, and community engagement. Develop co-marketing campaigns and brand collaborations. Support our Brand Partnerships & Sales Manager with brand activations, pop-ups, sampling campaigns, and wellness events. Support the creation of packaging, PR boxes, and marketing collateral. Manage sponsorship opportunities and experiential marketing initiatives. Create partnerships that generate both commercial opportunities and long-term brand equity.<br>CRM & Customer Retention Be the main point of contact for our CRM agency and support them with strategy and execution. Own:Email strategy. Customer journeys. Campaign calendar. Loyalty initiatives. Product launches.<br>Agency Management Coordinate multiple external partners, including:Creative agencies. UGC agencies and UGC creators. Production companies. Influencer agencies. CRM agency. Freelancers, including video editors and graphic designers. Ensure everyone works toward the same objectives.<br>Team Leadership Manage and work closely with:Creative Strategist, remote. In-house Graphic Designer. In-house Social Media & Influencer Executive. Country Manager Saudi Arabia, based in Riyadh. Create a high-performance culture focused on accountability, speed, and continuous improvement.<br>We're Looking for Someone Who... Has 3–5+ years of experience in e-commerce, DTC, or consumer brands. Has extensive experience in performance marketing, offline marketing, content, social media, and influencer management. Understands how strong marketing drives acquisition. Has managed multiple agencies and cross-functional teams. Has deep knowledge of UAE and Saudi consumer behaviour. Understands influencer marketing beyond vanity metrics. Thinks commercially, not just creatively. Is highly organised and execution-focused. Is proactive, curious, and constantly looking for better ways of doing things. Has strong skills in the use of AI to set up efficient systems and SOPs. Is comfortable working in a fast-moving startup environment.<br>The Entrepreneurial Mindset We're Looking For We're not looking for someone who waits for instructions. We want someone who:Treats Rite as if it were their own company. Challenges existing ideas and proposes better ones. Takes ownership rather than simply completing tasks. Is obsessed with customer experience and business growth. Moves fast, learns quickly, and embraces experimentation. Is comfortable wearing multiple hats. Makes decisions using both data and intuition. Inspires the team through energy, curiosity, and ambition.<br>What We Offer A unique opportunity to build one of the fastest-growing wellness brands in the Middle East from the inside. High ownership and autonomy, with the ability to shape our brand, growth strategy, and partnership ecosystem alongside the founders. A competitive salary complemented by a performance-based bonus. The chance to recruit, lead, and develop a high-performing marketing team as the company scales. Exposure to multiple high-growth markets, with a strong focus on the UAE and Saudi Arabia and future international expansion. A dynamic, entrepreneurial environment where ideas move quickly from concept to execution without unnecessary bureaucracy. Company visa, comprehensive health insurance, annual flight ticket, generous annual leave, and the tools you need to perform at your best. Flexible working arrangements and the opportunity to travel to Saudi Arabia for key partnerships, product launches, retail activations, and industry events. Unlimited access to Rite products and the opportunity to help shape the future of wellness in the region.

Rite is one of the fastest-growing wellness brands in the Middle East, making daily nutrition enjoyable through functional gummies and drink mixes. Founded in Dubai and now operating locally in Saudi Arabia, we're building much more than a supplement brand, we're creating a wellness ecosystem powered by content, community, education, and exceptional products. Rite is currently available online and in more than 300+ stores. We're looking for an entrepreneurial marketing leader who wants to continue building a strong brand, not simply manage and execute.<br>ROLE OVERVIEW<br>As our Head of Brand & Growth Marketing, you will own the execution of Rite's marketing strategy across the UAE and Saudi Arabia. You will be responsible for ensuring every customer touchpoint - from paid advertising and social media to CRM, influencers, and content - works together to build a premium brand while driving profitable growth. Rather than executing every task yourself, your role is to lead internal and external partners, challenge ideas, improve creative quality, and make sure every initiative contributes to business growth. You'll work closely with the founders and become one of the key leaders shaping Rite's future.<br>YOUR RESPONSIBILITIES<br>Brand & Creative Leadership Own Rite's brand positioning across all channels. Define the creative direction for advertising and organic content, both online and offline. Ensure consistency across Meta, Tik Tok, Snapchat, CRM, and the website. Challenge and improve every creative before production. Build a premium, recognizable wellness brand online and offline.<br>Performance Marketing Work closely with our Media Buyer, UGC ads agency, and Creative Strategist by:Reviewing weekly performance. Identifying winning creative angles for the UAE and KSA markets. Defining testing priorities with our Creative Strategist and adapting them culturally to both countries. Ensuring creative production aligns with performance insights. Coordinating creative strategy with media buying.<br>Content & Social Media Own:Content calendar. Social strategy. Organic growth. Video production for product launches or specific campaigns. UGC planning. Community building. Brand storytelling. Coordinate with external UGC agencies and freelance creators. Manage our in-house Social Media & Influencer Executive, who will support you with execution.<br>Influencer Strategy Lead the entire influencer programme strategy by managing our Influencer & Partnerships Manager and external agencies responsible for execution. Responsibilities include:Supporting creator sourcing. Supporting negotiations. Leading the affiliate strategy and ecosystem. Leading the whitelisting strategy. Campaign execution. Performance reporting. Build long-term relationships with creators across the UAE and Saudi Arabia and ensure that deliverables are properly executed by your team and external agencies.<br>Partnerships & Brand Activations Lead Rite's partnership strategy to increase brand awareness, customer acquisition, and community engagement. Develop co-marketing campaigns and brand collaborations. Support our Brand Partnerships & Sales Manager with brand activations, pop-ups, sampling campaigns, and wellness events. Support the creation of packaging, PR boxes, and marketing collateral. Manage sponsorship opportunities and experiential marketing initiatives. Create partnerships that generate both commercial opportunities and long-term brand equity.<br>CRM & Customer Retention Be the main point of contact for our CRM agency and support them with strategy and execution. Own:Email strategy. Customer journeys. Campaign calendar. Loyalty initiatives. Product launches.<br>Agency Management Coordinate multiple external partners, including:Creative agencies. UGC agencies and UGC creators. Production companies. Influencer agencies. CRM agency. Freelancers, including video editors and graphic designers. Ensure everyone works toward the same objectives.<br>Team Leadership Manage and work closely with:Creative Strategist, remote. In-house Graphic Designer. In-house Social Media & Influencer Executive. Country Manager Saudi Arabia, based in Riyadh. Create a high-performance culture focused on accountability, speed, and continuous improvement.<br>We're Looking for Someone Who... Has 3–5+ years of experience in e-commerce, DTC, or consumer brands. Has extensive experience in performance marketing, offline marketing, content, social media, and influencer management. Understands how strong marketing drives acquisition. Has managed multiple agencies and cross-functional teams. Has deep knowledge of UAE and Saudi consumer behaviour. Understands influencer marketing beyond vanity metrics. Thinks commercially, not just creatively. Is highly organised and execution-focused. Is proactive, curious, and constantly looking for better ways of doing things. Has strong skills in the use of AI to set up efficient systems and SOPs. Is comfortable working in a fast-moving startup environment.<br>The Entrepreneurial Mindset We're Looking For We're not looking for someone who waits for instructions. We want someone who:Treats Rite as if it were their own company. Challenges existing ideas and proposes better ones. Takes ownership rather than simply completing tasks. Is obsessed with customer experience and business growth. Moves fast, learns quickly, and embraces experimentation. Is comfortable wearing multiple hats. Makes decisions using both data and intuition. Inspires the team through energy, curiosity, and ambition.<br>What We Offer A unique opportunity to build one of the fastest-growing wellness brands in the Middle East from the inside. High ownership and autonomy, with the ability to shape our brand, growth strategy, and partnership ecosystem alongside the founders. A competitive salary complemented by a performance-based bonus. The chance to recruit, lead, and develop a high-performing marketing team as the company scales. Exposure to multiple high-growth markets, with a strong focus on the UAE and Saudi Arabia and future international expansion. A dynamic, entrepreneurial environment where ideas move quickly from concept to execution without unnecessary bureaucracy. Company visa, comprehensive health insurance, annual flight ticket, generous annual leave, and the tools you need to perform at your best. Flexible working arrangements and the opportunity to travel to Saudi Arabia for key partnerships, product launches, retail activations, and industry events. Unlimited access to Rite products and the opportunity to help shape the future of wellness in the region.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Company Our client is a well-established engineering and project-based B2B organization with more than three decades of market presence and an excellent reputation for delivering technically complex solutions.<br> The company has built long-term relationships across industrial and infrastructure sectors and is entering its next phase of growth.<br> With a strong project pipeline, experienced technical teams and ambitious shareholders, the business is now focused on building a scalable, execution-driven organization capable of sustainable profitability and long-term enterprise value.<br> The organization is seeking a transformational CEO who can lead the company through its next chapter and prepare it for significant strategic growth over the coming years.<br> The Opportunity We are looking for an experienced Chief Executive Officer to lead an established project-based engineering business through its next stage of transformation.<br> This role is suited to a commercially driven executive who combines exceptional business development capabilities with operational excellence.<br> The successful candidate will be responsible for driving profitable growth, strengthening execution, building a high-performance leadership team and preparing the business for future strategic opportunities.<br> The CEO will work closely with the shareholders while maintaining full accountability for business performance, profitability and organizational development.<br> Key Responsibilities Develop and execute the company's long-term growth strategy.<br> Lead revenue growth through strategic business development and project sales.<br> Convert a healthy sales pipeline into profitable project wins.<br> Drive operational excellence across engineering, project delivery and support functions.<br> Improve project profitability through cost control, execution discipline and commercial governance.<br> Build scalable business systems, KPIs and performance management processes.<br> Develop and mentor a high-performing leadership team.<br> Strengthen financial planning, budgeting, forecasting and cash flow management.<br> Improve accountability and ownership across all departments.<br> Lead organizational transformation towards a process-driven business.<br> Establish strong governance and management reporting.<br> Prepare the organization for future strategic investment, acquisition or exit opportunities.<br> Represent the company with key customers, partners and stakeholders.<br> Preferred Industries Water Treatment Wastewater Treatment Environmental Engineering Industrial Engineering EPC Process Engineering Mechanical Engineering Industrial Infrastructure Utilities Industrial Projects Benefits Competitive Executive Compensation Performance Bonus Long-term Incentives Executive Leadership Opportunity Opportunity to build lasting enterprise value Significant autonomy and decision-making authority Proven experience as a CEO, Managing Director, General Manager or Business Unit Head.<br> Strong background leading project-based B2B engineering businesses.<br> Demonstrated success managing organizations of approximately 70-200 employees.<br> Strong commercial mindset with proven ability to win and deliver profitable projects.<br> Excellent operational leadership with focus on execution and delivery.<br> Experience managing P&amp;L responsibility.<br> Strong financial acumen including budgeting, EBITDA improvement and cash flow management.<br> Track record of organizational transformation.<br> Experience building leadership teams and performance-driven cultures.<br> Excellent communication and stakeholder management skills.<br> Experience preparing businesses for investment, acquisition or private equity involvement is highly desirable.<br></span> </div>

Job Purpose This position is responsible to extend support and assistance to the community management team for the management of the Owners’ Associations (OA) in compliance with the applicable Law for managing Jointly Owned Property. This includes, but is not limited to site operations and supervision, financial, general management, relationship management with OA Board Members, Owners, Service Providers, Contractors and all other entities who directly or indirectly contribute to the management and operations of the community.<br>The Community Liaison may report to the Community Manager or Community Supervisor.<br>Roles, Responsibilities, Duties<br>Operations related Conduct regular inspections and take necessary actions to address HSE related issues. Highlight concerns to the service provider through a formal report / CAFM. Maintain an up to date ‘community action tracker’ for the community and ensure proper follow up on items listed. Inspection on extra work on site from third party contractor along with FM when required. Evaluate work completion reports related to common area and common assets. Ensure a thorough verification is carried out onsite, before approving any work completion reports. Coordination with security, issuing of Notices of Violations, resolving community related Service Requests. Organize and conduct joint inspections with the service provider to evaluate performance on the evaluation / rating systems. Familiarize and keep up-to-date knowledge about the deliverables of the Facilities Management Contract. Identify improvements for the community operations in terms of procedures and or facilities to achieve efficiency in management of the community. Prepare reports on community operations and updates. Assist in chairing weekly operations meetings for soft services Assist in drafting Official Letters to service providers and any other stakeholders Emergency incident management & Client facing, if required. Organize and conduct joint inspections with the service provider to evaluate performance on the evaluation / rating systems. Support staff to manage the day-to-day operations of Building Management, ensuring the outgoings, integrity and quality is retained at all times. Ensure execution of approved Capital Building improvements.<br>Customers/ Residents/ Owners related Corresponding via emails, texts, phone etc. to the owners/customers to resolve their concerns and communicating to members via the established channels of communication, if required. Attend to walk-in customers to the office, where required. Keep up-to-date knowledge of the Law and the rules and regulations of the community and enforce them through the violation management mechanism. Recommends improvements and cost saving strategies where possible for the community operations in terms of residents’ comfort and environment. Ensure residents are promptly updated of any planned maintenance, emergency maintenance or disruptions that may affect or interrupt with the enjoyment of their home or the community common areas. Ensure that the tenant database for the community is up to date. Promptly create tenant records on the community portal to enable electronic updates of the community to tenants. Assist in organizing and actively participate in community events. Prepare for and attend board meetings and Annual General Assemblies. Coordinate with Customer Care and residents to gain access to units for various projects where required.<br>Financial, Administration related and Other Regularly obtain financial statements from the Finance Department and review the same along with the Community Manager/ Community Supervisor. Maintain and suggest (to the line manager) recommendations for amendments / additions to be considered for the next service charge budget. Apply the provisions under the law for service charges collection on Owners (where applicable). Maintain up-to-date, all forms to be used for successful and efficient management of the community. Process the requests for advertisements (physical and electronic) and flyer distribution (if applicable) in the community. Provide assistance in preparation for tenders and site visits for goods & services required by the community. Coordination with Procurement Department to create purchase requisitions & LPO and to provide all necessary documentation for Finance to release payment. Work closely with other support departments like Procurement, HSE and Finance, serving as the main point of administrative contact between community and other departments in the vendor registration process. Assist with the internal budget preparation for the department. Secondary Staff in Insurance Claim notifications along with preparing invoices and follow up reimbursement of claims from Developer, as necessary Secondary Support in the monitoring & updating site property damage tracker. Follow up insurance fund transfer reimbursement after work completion/delivery along with follow up with Finance for allocations of insurance funds. Draft Minutes of Meeting during Interim Owners Union Board Meetings and Annual General Assembly. Assistance with MOM and preparation of reports during internal and external meetings. Upload Quarterly & Annual General meetings – compile & upload in the share all pertinent hard and soft copies. Weekly, Monthly report preparation for OA, updated from FM, Finance and OA. Support staff in preparation of invoice & payment for Storage Room Contract Rental, Access Card Issuance, advertisement, NOC objection certificate/accidents or any other established sources of generating “Other Income” for the Owners’ Association or Provis, if required. Provide general information, secretarial, clerical, personal assistance deemed required by Owners Association (OA) Management. Handles administrative work and invoicing, receipting and collection of service charge, if required. Coordinate with other departments like Finance in relation to service charges. Support staff in handling of all invoicing and payment coordination of all service providers. Arranges for payments to service providers by OA through Managing Agent.<br>Experience and Skills:Experience and Skills Minimum 1 years’ experience in similar position with OA / Property Management Company / 2 years Front Office Roles in Hotels (preferred) Minimum 2 years’ experience in administrative role within the UAEAbility to communicate in clear and concise manner. Fluent in verbal and written business English, fluency in Arabic (preferred). Computer literacy – MS word, excel and Power Point presentation. Excellent time management and proactive work approach. Ability to work independently Qualification:Graduate or Undergraduate Basic Community Management certification from a recognized institute is desirable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Al Saqer Property Management (ASPM)</strong></p><br><p>ASPM is a real estate arm of United AlSaqer Group L.L.C.&nbsp; ASPM manage and lease properties in the emirates of Abu Dhabi, Al Ain, Dubai and Overseas. Our development projects continue to provide quality residential, commercial and retail space at affordable prices which appeal to a broad range of customers.</p><br><p><strong>Job Summary: </strong></p><br><p>The <strong>Treasury Accountant</strong> is responsible for managing the company's cash flow, banking activities, and treasury operations within the Property Management division. </p><br><p>The role ensures the efficient utilization of funds, timely execution of payments, accurate financial recording, and compliance with company policies and banking regulations. Working closely with the Accounts Manager and Finance team, the Treasury Accountant supports liquidity management, financial planning, and day-to-day treasury functions to meet operational and project requirements.</p><br><p><strong>Location:</strong></p><br><ul><li><p>Abu Dhabi - Al Bustan</p><br></li></ul><p><strong>Areas Of Responsibility:</strong></p><br><p><strong>Cash Flow Management </strong></p><br><ul><li><p>Monitor daily cash balances and liquidity.</p><br></li><li><p>Prepare weekly and monthly cash flow forecasts with the Accounts Manager.</p><br></li><li><p>Track inflows, outflows, and forecast variances.</p><br></li><li><p>Support liquidity planning and funding needs.</p><br></li></ul><p><strong>Banking &amp; Treasury Operations</strong></p><br><ul><li><p>Manage daily banking transactions, transfers, deposits, withdrawals, and online banking.</p><br></li><li><p>Prepare payment instructions and ensure approvals.</p><br></li><li><p>Maintain banking relationships and account administration.</p><br></li></ul><ul><li><p>Process intercompany transfers and monitor settlements.</p><br></li></ul><p><strong>Payments &amp; Financial Transactions</strong></p><br><ul><li><p>Coordinate vendor and supplier payments with Accounts Payable.</p><br></li><li><p>Record treasury journal entries accurately.</p><br></li><li><p>Ensure timely payment execution and cash availability.</p><br></li></ul><p><strong>Reconciliation &amp; Financial Reporting</strong></p><br><ul><li><p>Perform bank reconciliations and resolve discrepancies.</p><br></li><li><p>Prepare treasury reports, cash movement summaries, and fund utilization reports.</p><br></li><li><p>Support month-end and year-end closing activities.</p><br></li></ul><p><strong>Compliance &amp; Internal Controls</strong></p><br><ul><li><p>Ensure compliance with company policies, controls, and authority limits.</p><br></li><li><p>Follow banking regulations and governance requirements.</p><br></li><li><p>Maintain records and support audits.</p><br></li></ul><p><strong>Financial Support &amp; Process Improvement</strong></p><br><ul><li><p>Coordinate with Accounts Receivable on collections and cash receipts.</p><br></li></ul><ul><li><p>Support budgeting, forecasting, and cash planning.</p><br></li><li><p>Recommend process improvements, efficiency gains, and cost reductions.</p><br></li></ul><br><p><strong>Technical Skills</strong></p><br><ul><li><p>Treasury operations, cash flow management, banking procedures, and financial controls.</p><br></li><li><p>ERP/accounting systems and online banking platforms.</p><br></li><li><p>Cash forecasting, bank reconciliations, fund transfers, and payment processing.</p><br></li><li><p>Financial reporting, audit support, and compliance.</p><br></li></ul><p><strong>Core Competencies</strong></p><br><ul><li><p>Strong analytical, numerical, and problem-solving skills.</p><br></li></ul><ul><li><p>High integrity, confidentiality, and accountability.</p><br></li><li><p>Strong organization and time management.</p><br></li><li><p>Effective communication and stakeholder management.</p><br></li><li><p>Ability to work independently and in a team.</p><br></li><li><p>Proactive, improvement-focused, and efficient.</p><br></li></ul><p><strong>Experience</strong></p><br><ul><li><p>2–4 years of experience in treasury, accounting, or finance, preferably in property management, facilities management, or construction.</p><br></li></ul><p><strong>Qualifications</strong></p><br><ul><li><p>Bachelor's degree in accounting, Finance, Commerce, or related field.</p><br></li><li><p>CPA, ACCA, CMA, or CTP is an advantage.</p><br></li></ul><p><strong>Benefits</strong>:<br>In return, we offer you a path towards your most rewarding career and an opportunity to be part of one of the leading family groups within the UAE. Additionally, we provide a competitive benefits package for all successful candidates.</p><br><p><strong>What will it be like to work for United Al Saqer Group?</strong></p><br><p>Established more than 37 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of more than 7&nbsp;UAE-based companies encompassing a number of key industry sectors, which includes Abu Dhabi Motors, Dalma Motors, Al Saqer Heavy Equipment, Al Saqer Property Management, Awraq Islamic Financial Brokerage, Royal International Construction, and Royal Joinery.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Swissotel Al Ghurair &amp; Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10-minute drive from Dubai International Airport.</p><br><br>Job Description<br><br><p><strong>Waiter/Waitress</strong></p><br><p>As a Waiter/Waitress&nbsp;you are responsible for the exceptional service and cuisine that are hallmarks of our food &amp; beverage experience. As a Server you are responsible to provide professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.</p><br><p><strong>What’s in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies.</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities.</li></ul><p><strong>What you will be doing:&nbsp;</strong></p><br><ul><li>Perform all necessary tasks to service Food &amp; Beverage according to the standard of performance manual of the Hotel</li><li>Greet &amp; seat customers and serve them in a professional, discreet &amp; personalized way</li><li>Acquire in depth knowledge of the Food &amp; Beverage menu of the assigned outlet in order to assist and provide advice to Guests</li><li>Consistently monitor quality of Food &amp; Beverage being served</li><li>Practice good customer relations and attend to customer complaints / queries satisfactorily</li><li>Responsible for maintaining hygiene and cleanliness standards in the outlet &amp; upkeep of all service equipment</li><li>Responsible for all service preparations before, during &amp; after the service (mis-en-place)</li><li>Ensure minimum wastage, breakage and spoilage</li><li>Actively use up selling techniques to exceed Guest expectations and increase revenue</li><li>Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Previous experience in hospitality industry&nbsp;is preferred</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Additional language skills such as Arabic, French, Russian etc… is an asset</li></ul><p><strong>Physical Aspects of Position (include but are not limited to):</strong></p><br><ul><li>Constant standing and walking throughout shift</li><li>Occasional kneeling, pushing, pulling, lifting</li><li>Occasional ascending or descending ladders, stairs and ramps</li></ul><br>Additional Information<br><br><p><strong>Visa requirements:</strong></p><br><p>Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair &amp; Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>Guided by our purpose&nbsp;<strong>“Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.”</strong>&nbsp;we empower every team member to bring their passion and creativity to life.</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#HOSPITALITY IS A WORK OF HEART</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>Emirates Engineering is one of the world's most technologically advanced aircraft maintenance facilities.</span></p><br><br><p><span>We are GCAA CAR V approved, and support the world’s largest fleet of Airbus and Boeing aircraft, operated by Emirates. We also support the fleets of thirty other airlines through third-party maintenance contracts.</span></p><br><br><p><span>Our exceptional team sets industry benchmarks. All Emirates Engineering personnel are fully qualified at all levels. They manage and implement all aspects of maintenance, engineering, quality, planning and logistics.</span></p><br><br><p><span>Our diligence is uncompromising, our commitment to quality and superior levels of safety is unwavering. And this has established our reputation for world-leading aircraft maintenance.</span></p><br><br><p><span>As Production Planning Engineer you will plan and manage the overall production planning process in an assigned Hanger/Area with specific responsibilities for the pre-planning process, cost control/saving measures, review of all work called up by the maintenance planning organisation, development of a detailed workflow plan and obtaining buy in from production on the ground time and manpower plan. Provide leadership and guidance to their assigned team and actively participate in projects to improve the PPC process and deliverables.</span></p><br><br><p><span>In this role you will: </span></p><br><br><ul><li>Conduct detailed work package reviews to identify the critical path of each event. Ensure a technical review of all tasks in the work pack is accomplished to identify:<br>- Task Intent<br>- Special Requirements ie. Jacking, Defueling, Repairs, Shop input, Test flights etc.<br>- Dependencies<br>- Materials Required<br>- Tooling Required<br>- Cost control measures<br>- Any other information which will aid the planning process.</li><li>Develop detailed workflow charts and analyse the critical path of each event in coordination with Production Team to ensure the minimum ground time can be identified and achieved:<br>- Including a Detailed Check Estimate.<br>- Including a daily breakdown of tasks to be accomplished each day.<br>- Including a Resource plan by day.<br>- Continually review the upcoming checks to drive down check downtimes and maintenance costs wherever possible.<br>- Lead the Initial and Final Review Meetings to discuss and confirm the major check drivers and gain agreement from all stakeholders on the workflow plan. Ensure all issues identified during these reviews are followed up and closed before input.</li><li>Ensure all learning from previous checks are built into future checks.</li><li>Drive the continuous improvement system in the Production Planning Department to ensure processes are constantly evolving to deliver the best service possible to its customers.</li><li>Ensure involvement in change programmes by engaging in projects and project teams designed to create and implement positive change and a proactive change culture in the production Planning department.</li><li>Provide leadership, guidance, training, development and motivational support to staff in order to meet continued fleet growth requirements, system enhancements, improved working efficiency and increased productivity and performance standards.</li></ul>Qualification<p><span>To be considered for the role, you should meet the below requirements: </span></p><br><br><ul><li>Bachelors in Engineering (Aeronautical, Mechanical or Electrical)</li></ul><p><span>Or</span></p><br><br><ul><li>Engineering Licence - GCAA/EASA Type Licence on any EK fleet Type</li><li>Experience in Aircraft Maintenance related activities or Production Planning at an airline or 3rd party Maintenance Facility.</li><li>Good knowledge of aircraft systems, power plant and components.</li><li>Thorough understanding of Aircraft Regulatory requirements and Aircraft Maintenance documents.</li><li>Knowledge of MS Office applications i.e. Word, Excel and PowerPoint.</li><li>Knowledge of ULTRAMAIN is an advantage</li><li>Excellent people management and influencing skills.</li></ul><br><p><span>Join our team of over 100,000 people and follow your passions into one of over 50 brands in the Emirates Group.</span></p><br><br><p><span>We’re led by our world-famous airline, Emirates, and our global air services provider, dnata. All our leading brands - in travel, tourism, leisure, aviation, sport and retail - reflect our passion for innovation. We strive for exceptionally high standards in all the products and services we offer and we’ve built an admired global reputation because of it.</span></p><br><br><p><span>Work with us to build exciting brands and progress your career in the Emirates Group.</span></p><br><br><br>Salary &amp; benefits<p><span>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</span></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides administrative and clerical support to ensure efficient patient flow and unit operations. Coordinates patient admissions, discharges, and insurance approvals; maintains accurate documentation; communicates across departments; and supports both patients and staff with non-clinical needs. Ensures compliance with hospital policies and legal standards while contributing to a patient-centred environment.</p><br><br>Responsibilities:<br><p><strong>Critical Patient and Insurance Coordination</strong></p><br><ul> <li>Coordinates with insurance providers to obtain necessary approvals.</li> <li>Verifies insurance approvals and secures pre-certifications/authorisations for requested services.</li> <li>Creates FIN for discharge equipment and collaborates with Unimed/Med Shop and outpatient insurance teams to ensure approval and delivery.</li> <li>Liaises with international insurance representatives regarding patient condition and documentation.</li> <li>Coordinates with the Insurance/PBS team to obtain transfer approval for rehabilitation services.</li></ul><p><strong>Discharge and Admission Processes</strong></p><br><ul> <li>Completes administrative discharges in alignment with RCM and billing protocols.</li> <li>Coordinates with Admission and ER teams for direct ward admissions, obtains patient/family consents, and uploads necessary identification.</li> <li>Processes inpatient discharges and collaborates with the billing team to secure financial clearance.</li> <li>Books appointments and completes referrals for discharged patients.</li> <li>Manages all discharge clinic appointments, including rescheduling and follow-ups.</li> <li>Creates FIN entries for medication refills.</li> <li>Updates daily patient allocations, including labels and assigned medical personnel.</li> <li>Updates service accommodation types (<i>e.g., VIP, Normal Room, ICU</i>) in the system and notifies the finance/billing team.</li></ul><p><strong>Legal and Documentation Requirements</strong></p><br><ul> <li>Compiles, prepares, and maintains patient medical charts.</li> <li>Completes and verifies insurance documentation.</li> <li>Reviews and updates general consent and anaesthesia forms.</li> <li>Ensures all documentation complies with legal and hospital confidentiality standards.</li> <li>Audits admission forms submitted by the Emergency Department.</li> <li>Verifies the accuracy of patient information and supporting documentation.</li> <li>Coordinates with family members to prepare the Death Notification Certificate and ensures timely physician submission.</li></ul><p><strong>Newborn and Birth Registration</strong></p><br><ul> <li>Completes newborn registration and verifies insurance in the hospital system.</li> <li>Collects required documents from parents and coordinates with DHA for issuing Birth Notification Certificates.</li> <li>Sends delivery reports to the Finance team by 12:00 AM.</li> <li>Generates and audits monthly reports of birth notifications submitted to DHA.</li></ul><p><strong>Departmental Liaison and Communication</strong></p><br><ul> <li>Acts as a liaison between physicians, nurses, patients, and various hospital departments.</li> <li>Relays accurate interdepartmental messages to the nursing team.</li> <li>Communicates with the VIP/CEO team regarding special room admissions and staff patients.</li> <li>Coordinates with Nursing Supervisors for inter-facility patient transfers.</li> <li>Collaborates with the Public Relations and Medical Tourism teams to maintain tour-readiness of common areas.</li> <li>Provides process improvement feedback to physicians and floor managers.</li></ul><p><strong>Room and Charges Management</strong></p><br><ul> <li>Monitors and updates room classifications (<i>e.g., Short Stay, Day Case</i>).</li> <li>Modifies patient room charges in Cerner (<i>e.g., VIP to NRR</i>).</li> <li>Inputs physician rounding/consultation fees, Telemetry, Ambulance, Code Blue, and Sick Leave charges.</li></ul><p><strong>Technical and Facility Support</strong></p><br><ul> <li>Coordinates with the IT team for PC, printer, and software-related issues.</li> <li>Requests maintenance or repairs for unit equipment.</li> <li>Orders, monitors, and restocks medical and office supplies for the unit.</li></ul><p><strong>Patient and Visitor Interaction</strong></p><br><ul> <li>Greets and courteously assists patients and visitors.</li> <li>Provides non-medical information such as directions or hospital services.</li> <li>Escorts patients to other departments as needed.</li> <li>Provides Arabic/English verbal and written translation services.</li> <li>Responds to and resolves patient complaints regarding service or logistics.</li></ul><p><strong>Training and Team Support</strong></p><br><ul> <li>Assists in onboarding and training new staff members across units.</li> <li>Keeps the unit team informed of updates to hospital policies and procedures.</li> <li>Prepares allocation and huddle books for the nursing team.</li></ul><p><strong>Supportive and Miscellaneous Tasks</strong></p><br><ul> <li>Answers and directs phone calls appropriately.</li> <li>Prepares reports and summaries for staff meetings.</li> <li>Sends daily patient details to the cafeteria and gift shop for amenities.</li> <li>Requests historical patient files from MRD.</li> <li>Updates Bed Statistics for the Nursing Administration Supervisor.</li> <li>Collects and relays Press Ganey/Patient feedback.</li> <li>Updates Care Partner and Next of Kin information in the system.</li> <li>Assists patients in settling dues through PBS and VIP room payments.</li> <li>Retrieves medications from the pharmacy after hours when necessary.</li></ul><p><strong>Compliance and Confidentiality</strong></p><br><ul> <li>Ensures HIPAA compliance in all patient record handling.</li> <li>Monitors adherence to hospital protocols and reports any concerns to supervisors or managers.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PERSONAL EXPERIENCE:</strong></p><br><ul> <li>Excellent English and Arabic verbal/written communication skills.</li> <li>Exposure to/experience with customer service principles.</li> <li>Knowledge and skills in responding to codes and other emergencies.</li> <li>Demonstrates adequate Medical Terminology.</li> <li>Demonstrates computer literacy (in <i>Cerner</i> System) and efficiency.</li></ul> </div>