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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Senior Business Development Manager / Sales Leader – Data &amp; AI (Enterprise Consulting) Arabic Speaker Preferred</p><p><strong>Location:</strong> Dubai, UAE</p><p><strong>Position Type:</strong> Full-Time</p><p><strong>Experience Level:</strong> 10+ Years</p><p><strong>Industry:</strong> Technology Consulting / Professional Services</p><p><br></p><p>Role Overview</p><p><br></p><p>We are seeking a high-caliber, entrepreneurial <strong>Sales Leader / Senior Business Development Manager</strong> specializing in <strong>Data &amp; AI Consulting Services</strong>.</p><p>In this role, you will be responsible for driving revenue growth across the UAE by identifying, qualifying, and closing high-value, enterprise-grade technology consulting engagements. You will leverage your deep expertise in data ecosystems, cloud analytics, and artificial intelligence to act as a trusted advisor to C-suite executives, helping them navigate their digital transformation journeys.</p><p>This is a high-visibility role with a direct path to becoming a key <strong>Commercial Leader</strong> within our organization.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>1. Business Development &amp; Revenue Generation</p><ul><li><p><strong>Pipeline Management:</strong> End-to-end ownership of the sales cycle, from prospecting and initial client engagement to contract negotiation and closure.</p></li><li><p><strong>Enterprise Sales:</strong> Win complex, high-value consulting engagements focusing on Data &amp; AI strategy, modern cloud data platforms, and advanced analytic solutions.</p></li><li><p><strong>Consultative Selling:</strong> Employ a diagnostic, value-based selling approach to deeply understand client pain points and map them to tailormade consulting solutions.</p></li></ul><p>2. Territory &amp; Relationship Management</p><ul><li><p><strong>Strategic Networking:</strong> Actively build and cultivate a powerful network of relationships across UAE government bodies, federal entities, and large conglomerates.</p></li><li><p><strong>C-Suite Advisory:</strong> Establish strong, trusted connections with key decision-makers, including CIOs, CTOs, Chief Data Officers (CDOs), and Digital Transformation Leaders.</p></li><li><p><strong>Partner Alliance:</strong> Co-sell and co-market alongside strategic partners, particularly <strong>Microsoft</strong>, leveraging joint-go-to-market strategies to drive pipeline velocity.</p></li></ul><p>3. Commercial Leadership &amp; Strategy</p><ul><li><p><strong>Market Intelligence:</strong> Stay abreast of regional technology trends, particularly around localized AI mandates, data sovereignty, and UAE-specific digital strategies.</p></li><li><p><strong>Bid Management:</strong> Lead the creation of compelling, high-quality proposals and RFPs, collaborating closely with solution architects and delivery teams.</p></li><li><p><strong>Mentorship &amp; Scale:</strong> Act with an entrepreneurial mindset to eventually build, coach, and scale a high-performing commercial team in the region.</p><p><br></p></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><br></p><ul><li><p><strong>Proven Track Record:</strong> A minimum of 10 years of professional experience, with a significant portion dedicated to selling enterprise technology consulting services within the UAE.</p></li><li><p><strong>Data &amp; AI Domain Expertise:</strong> Deep familiarity with modern data architectures, cloud data platforms (Azure, AWS, or GCP), data governance, business intelligence, and generative AI use cases.</p></li><li><p><strong>Established Local Network:</strong> An existing, active Rolodex of senior stakeholders (CIOs, CTOs, Heads of Data) within UAE government, federal entities, and tier-1 enterprise organizations.</p></li><li><p><strong>Partner Ecosystem Experience:</strong> Proven success collaborating with Microsoft and other global technology partners to drive co-sell opportunities.</p></li><li><p><strong>Exceptional Communication:</strong> Stellar presentation, storytelling, and executive stakeholder management skills—able to simplify complex technical concepts into business outcomes.</p></li><li><p><strong>Mindset:</strong> A highly ambitious, coachable, and self-driven professional who thrives in a fast-paced, high-growth environment.</p></li></ul><p><br></p><p>What We Offer</p><p><br></p><ul><li><p>A highly competitive remuneration structure (with an attractive performance-linked commission model).</p></li><li><p>The opportunity to shape the commercial strategy of a rapidly growing consulting practice.</p></li><li><p>Access to premier enterprise clients and strategic, cutting-edge technology initiatives in the Middle East.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Our Client:</strong> <p>Our client is seeking a <strong>Finance Manager</strong> to join their team onsite in <strong>Abu Dhabi, UAE</strong>. The Finance Manager will be responsible for leading the finance function of the UAE entity, ensuring accurate financial reporting, statutory compliance, robust financial governance, and effective treasury management.&nbsp;</p><br><br> <strong>Responsibilities:</strong> <ul> <li>Lead the end-to-end finance and accounting function for the UAE entity, ensuring accurate financial records, IFRS compliance, and timely month-end and year-end closing activities. </li><li>Prepare monthly, quarterly, and annual financial reports, including management accounts, balance sheet reconciliations, variance analysis, and reporting packages. </li><li>Own all UAE tax and statutory compliance requirements, including VAT filings, Corporate Tax compliance, regulatory submissions, and coordination with external auditors and tax advisors. </li><li>Lead the company’s e-invoicing readiness and compliance initiatives, ensuring finance systems and invoicing processes remain aligned with regulatory requirements. </li><li>Manage the centralized accounting and settlement process for collections, including revenue allocation, profit centre accounting, invoice validation, reconciliations, and partner settlements. </li><li>Oversee reconciliations with banks, payment gateways, ICP, partners, and subsidiaries, ensuring accuracy and timely resolution of discrepancies. </li><li>Manage intercompany accounting activities, including recharge billing, reconciliations, settlements, transfer pricing support, and balance confirmations across group entities. </li><li>Oversee treasury operations, accounts payable, accounts receivable, payroll accounting, fixed assets, cash flow management, and working capital controls. </li><li>Provide leadership and guidance to the finance team, ensuring timely execution of financial activities and continuous capability development. </li><li>Collaborate with Operations, HR, Procurement, Commercial, and Legal teams to support budgeting, commercial contracts, business initiatives, and decision-making. </li><li>Drive continuous improvement in finance processes, internal controls, ERP optimization, automation initiatives, and governance frameworks. </li></ul> <strong>Requirements:</strong> <p><strong>Education:</strong></p><br><br> <ul> <li>Minimum Bachelor’s degree in Finance, Accounting, Commerce, or a related discipline. </li><li>Professional qualification such as CA, ACCA, CPA, or equivalent. </li></ul> <p><strong>Experience:</strong></p><br><br> <ul> <li>8-12 years of finance and accounting experience, including responsibility for a legal entity finance function with multiple entities. </li><li>Strong experience in financial reporting, management accounting, and statutory compliance. </li><li>Proven expertise in VAT, Corporate Tax, regulatory compliance, and audit management within the UAE. </li><li>Experience in treasury management, cash flow monitoring, reconciliations, revenue accounting, and settlement processes. </li><li>Strong understanding of intercompany accounting, financial controls, and ERP-based finance operations. </li><li>Experience in regulated and transaction-intensive industries such as retail, BPO, banking, government services, or hospitality is preferred. </li></ul> <strong>Key Skills:</strong> <ul> <li>Financial Reporting &amp; Management Accounting </li><li>VAT, Corporate Tax &amp; Statutory Compliance </li><li>Treasury &amp; Cash Flow Management </li><li>Revenue, Bank &amp; Balance Sheet Reconciliations </li><li>Intercompany Accounting &amp; Settlements </li><li>Budgeting, Forecasting &amp; Financial Analysis </li><li>Audit Readiness &amp; Internal Controls </li><li>ERP Systems &amp; Advanced Excel </li><li>Process Improvement &amp; Automation </li><li>Leadership &amp; Stakeholder Management </li></ul> <strong>Halian Group:</strong> <p>With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.</p><br><br> <p>Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.</p><br><br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Restaurant Manager</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a <strong>Restaurant Manager</strong>, you will be overseeing the daily operations of the Bord Eau, a French fine-dining restaurant, ensuring exceptional service and guest satisfaction. And you will be leading the team by maintaining luxury hospitality standards and by creating an authentic French fine-dining experience for guests.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Managing the daily operations of the restaurant to ensure seamless and personalized guest experiences.</span></li> <li><span>Supervise, train, and develop team members in accordance with luxury, fine-dining, and Michelin-level service standards.</span></li> <li><span>Ensure guest satisfaction by anticipating guest needs, handling feedback professionally, and resolving concerns promptly.</span></li> <li><span>Support inventory management, cost control, wine program initiatives, and compliance with food safety and hygiene standards.</span></li> <li><span>Collaborate with the culinary and beverage teams to enhance menu offerings, wine pairings, and overall dining experiences.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Fluent in French and English, with excellent verbal and written communication skills.</span></li> <li><span>Strong knowledge of French cuisine, fine-dining etiquette, and luxury service standards.</span></li> <li><span>Advanced wine knowledge with the ability to confidently recommend and upsell wine pairings (minimum requirement WSET 2)</span></li> <li><span>Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years exposure in a fine-dining, Michelin-starred or Michelin Guide-recognized establishment.</span></li> <li><span>Proven exposure to luxury hospitality standards, wine service, and guest engagement in upscale dining establishments.</span></li> <li><span>Strong leadership, coaching, and team-development skills.</span></li> <li><span>Professional appearance, attention to detail, and passion for hospitality excellence.</span></li> <li><span>Diploma or bachelor’s degree in hospitality management, hotel management, or a related field preferred.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

Job Description<br><br>Job Summary<br><br>We are seeking a client-focused TB (Transaction Banking) Client Service Account Manager to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth.<br><br>Key Responsibilities<br><br>Strategy<br><br>Support delivery of the Corporate and Institutional Banking (CIB) and Transaction Banking (TB) strategy by ensuring client servicing standards are consistently met or exceeded. Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.<br><br>Business<br><br>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders. Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums. Contribute to strategic initiatives, service transformation projects, and client experience programmes. Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.<br><br>Processes<br><br>Monitor, track, and resolve client service issues through structured service management practices. Participate in regular service review meetings and ensure agreed actions are completed. Maintain accurate client service issue logs and drive timely resolution of identified concerns. Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes. Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders. Ensure client complaints are logged and managed in line with the Bank's Complaints Policy. Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance. Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation<br><br>Risk Management<br><br>Maintain full compliance with the Transaction Banking (TB) operational risk and governance framework. Promote risk awareness and effective control practices across client service teams. Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.<br><br>Governance<br><br>Complete all mandatory learning requirements in accordance with Bank policy. Support effective governance, oversight, and control arrangements across the business. Maintain awareness of the regulatory environment and requirements relevant to the role.<br><br>Regulatory & Business Conduct<br><br>Demonstrate the highest standards of ethical behaviour and conduct. Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct. Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.<br><br>Key stakeholders<br><br>Team Leader, Cash Client Services Cluster Lead, Cash Client Service Regional Lead, Cash Client Service Cash Service Managers (Onshore and Offshore) Relationship Managers (RMs) and Global Account Managers (GAMs) TB Product and Sales Managers Regional Client Service Managers Client Managers Risk Managers Cash Operations Teams Technology Managers Financial Crime Compliance (FCC) Financial Markets Teams External Clients<br><br>Skills and Experience<br><br>Conduct Management Risk Management and Internal Controls (SIF) People Management Business Strategy and Business Model (SIF) Market Knowledge Product and Process Expertise Business Partnering and Stakeholder Management Strong client relationship and service management capabilities Ability to lead cross-functional collaboration and drive issue resolution<br><br>Qualifications<br><br>Bachelor's degree in Banking, Finance, or a related discipline preferred. Experience in banking or a similar financial services environment. Experience in Client Service and Cash Products is advantageous. Risk and Anti-Money Laundering (AML) certification as required by Bank policy. Strong English and/or relevant local language proficiency.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What we offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.<br><br>Profile Description<br><br>Standard Chartered Bank

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Senior Operations Manager / Chief of Staff Location: Remote (occasional light travel required) Reports to: CEO Compensation: $40,000 – $70,000 per year About the Company A fast-growing Amazon growth agency helping consumer brands scale and dominate their categories on Amazon and other e-commerce marketplaces.<br> The company is expanding its services, launching new ventures, and building the CEO's personal brand.<br> Role Overview We are seeking an operations manager to act as the CEO's right-hand and operational partner.<br> This role focuses on turning the CEO's ideas and vision into structured execution plans, managing multiple projects, and ensuring smooth day-to-day operations across the business.<br> You will also serve as the CEO's executive representative — attending meetings, making decisions, and driving outcomes on their behalf.<br> The ideal candidate is proactive, highly organized, AI-proficient, and comfortable working in a fast-paced entrepreneurial e-commerce environment.<br> Candidate Profile Highly proactive, resourceful, and solution-oriented Strong organizational and project management skills Comfortable working in a fast-paced, entrepreneurial environment Proficient with AI tools (ChatGPT, automation platforms, AI-assisted workflows) — AI fluency is a core requirement, not a nice-to-have Experience in e-commerce, DTC brands, or Amazon-related businesses strongly preferred Able to manage both operational leadership and executive support responsibilities Comfortable representing the CEO in meetings and acting as a decision-making proxy Flexible schedule — willingness to work weekends when needed Compensation: $40,000 – $70,000 per year Working Hours: 8:00 AM - 5:00 PM EST (Flexible, with weekend availability as needed) Key Responsibilities Operations &amp; Project Management Translate the CEO's vision into actionable project plans with clear timelines and deliverables Manage multiple projects across different areas of the business Build systems, SOPs, and automations to support company scalability Coordinate with internal team members, contractors, and vendors Manage CRM systems and marketing automation tools Track KPIs and report on operational and business performance Oversee e-commerce operations and coordinate with Amazon/marketplace teams Executive Support &amp; CEO Representation Manage the CEO's calendar, inbox, and communications Attend internal and external meetings on behalf of the CEO, providing updates and making decisions as delegated Schedule meetings, calls, and appointments Book domestic and international travel, including full itineraries — occasional light travel required for in-person meetings or events Conduct research and present recommendations for key decisions Prepare presentations, reports, and documents as needed Be available for weekend communication and tasks when needed Marketing &amp; Personal Brand Manage the CEO's social media content calendar Coordinate content creation and publishing Support the growth of the CEO's personal brand (podcasts, speaking engagements, YouTube) Assist with lead generation initiatives and funnel management Additional Responsibilities Anticipate needs and proactively solve problems Present solutions and recommendations rather than simply reporting issues Ensure projects are completed and deadlines are met Take full ownership of operational responsibilities and outcomes</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Senior Manager – Strategic Commercial Contracts</strong></p><br><p><strong>About the Role</strong></p><br><p>Dubai Airports is seeking an experienced and commercially driven <strong>Senior Manager – Strategic Commercial Contracts</strong> to oversee a portfolio of high-value, strategic commercial agreements that are critical to the success of airport operations. The role is focused on managing complex commercial partnerships, driving contract strategy, leading negotiations, and ensuring contracts continue to deliver long-term value to the business.&nbsp;</p><br><p>This is not a traditional contract management role. We are looking for an individual who can build trusted relationships with internal and external stakeholders, understand diverse business priorities, and work collaboratively to develop commercially viable solutions. The successful candidate will play a key role in translating these solutions into contractual arrangements that balance operational requirements, commercial objectives, risk management, and long-term partnership success.&nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><ul> <li>Lead the management, negotiation, renewal, amendment, and performance oversight of strategic commercial contracts.</li> <li>Partner with business stakeholders, operators, and commercial partners to identify opportunities, resolve challenges, and develop mutually beneficial outcomes.</li> <li>Drive contract strategies that support business growth, operational efficiency, and risk mitigation.</li> <li>Support and lead complex commercial tenders and procurement initiatives.</li> <li>Provide expert advice on contractual, commercial, and governance matters to senior stakeholders.</li> <li>Manage contract-related risks and ensure compliance with applicable policies, regulations, and governance requirements.</li> <li>Monitor contractual performance and lead the resolution of complex commercial issues and disputes.</li> <li>Build strong, collaborative relationships with both internal stakeholders and external business partners to support long-term partnerships.&nbsp;</li> </ul><p><strong>About You</strong></p><br><p>You are a strategic thinker with strong commercial acumen and extensive experience managing complex, high-value contracts within a dynamic business environment. You are equally comfortable negotiating commercial agreements, influencing senior stakeholders, and working collaboratively with partners to find practical solutions that create value for all parties.</p><br><p>You possess exceptional relationship management skills and understand that successful contract management extends beyond legal terms and conditions—it requires strong partnerships, commercial insight, and the ability to align diverse stakeholder interests.</p><br><p><strong>Preferred Experience</strong></p><br><p>We strongly prefer candidates with experience in:</p><br><ul> <li><strong>Fuel Concession Agreements</strong></li> <li><strong>Ground Handling Agreements</strong></li> <li>Aviation commercial partnerships and strategic service agreements</li></ul><p>These sectors are highly relevant to our operational environment and will enable the successful candidate to add immediate value.</p><br><p>Alternatively, professionals with relevant commercial contract management experience gained within:</p><br><ul> <li>Logistics and supply chain organisations</li> <li>Ports and maritime operations</li> <li>Free zones and economic zones</li> <li>Other large-scale infrastructure, transportation, or asset-intensive industries</li></ul><p>.<strong>What You'll Bring</strong></p><br><ul> <li>Proven experience managing large-scale strategic commercial contracts.</li> <li>Strong negotiation, influencing, and stakeholder engagement skills.</li> <li>Ability to build productive relationships with senior internal and external stakeholders.</li> <li>Commercial and analytical mindset with strong problem-solving capabilities.</li> <li>Experience balancing commercial objectives, operational needs, governance requirements, and risk considerations.</li> <li>Ability to identify opportunities, develop innovative commercial solutions, and successfully embed them within contractual frameworks.</li></ul><p>This is an exciting opportunity to shape strategic partnerships and commercial outcomes within one of the world's leading airport environments while working at the centre of critical business decisions and long-term growth initiatives.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> [Not translated in selected language] <p><span><strong>Restaurant Manager</strong></span></p><br><br> <p><span>Shangri-La Group | Abu Dhabi, United Arab Emirates</span></p><br><br> <br> <p><span><strong>About Us</strong></span></p><br><br> <br> <p><span><strong>Find Your Shangri-La in Shangri-La.</strong></span></p><br><br> <br> <p><span>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.</span></p><br><br> <p><span>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.</span></p><br><br> <br> <p><span>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.</span></p><br><br> <p><span>Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi</span></p><br><br> <br> <p><span>As a <strong>Restaurant Manager</strong>, you will be overseeing the daily operations of the Bord Eau, a French fine-dining restaurant, ensuring exceptional service and guest satisfaction. And you will be leading the team by maintaining luxury hospitality standards and by creating an authentic French fine-dining experience for guests.</span></p><br><br> <br> <p><span><strong>Key Responsibilities:</strong></span></p><br><br> <br> <ul> <li><span>Managing the daily operations of the restaurant to ensure seamless and personalized guest experiences.</span></li> <li><span>Supervise, train, and develop team members in accordance with luxury, fine-dining, and Michelin-level service standards.</span></li> <li><span>Ensure guest satisfaction by anticipating guest needs, handling feedback professionally, and resolving concerns promptly.</span></li> <li><span>Support inventory management, cost control, wine program initiatives, and compliance with food safety and hygiene standards.</span></li> <li><span>Collaborate with the culinary and beverage teams to enhance menu offerings, wine pairings, and overall dining experiences.</span></li> </ul> <br> <p><span><strong>About You:</strong></span></p><br><br> <br> <ul> <li><span>Fluent in French and English, with excellent verbal and written communication skills.</span></li> <li><span>Strong knowledge of French cuisine, fine-dining etiquette, and luxury service standards.</span></li> <li><span>Advanced wine knowledge with the ability to confidently recommend and upsell wine pairings (minimum requirement WSET 2)</span></li> <li><span>Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years exposure in a fine-dining, Michelin-starred or Michelin Guide-recognized establishment.</span></li> <li><span>Proven exposure to luxury hospitality standards, wine service, and guest engagement in upscale dining establishments.</span></li> <li><span>Strong leadership, coaching, and team-development skills.</span></li> <li><span>Professional appearance, attention to detail, and passion for hospitality excellence.</span></li> <li><span>Diploma or bachelor’s degree in hospitality management, hotel management, or a related field preferred.</span></li> </ul> <br> <p><span><strong>Why Join Us:</strong></span></p><br><br> <br> <ul> <li><span>A workplace that values your passion and supports self-realization and personal growth.</span></li> <li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.</span></li> <li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.</span></li> <li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li> </ul> <br> <p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br> <br> <p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br> <br> <br><br> </div>

Job Title<br><br>Product Manager<br><br>Job Scope<br><br>The Product Manager is accountable for driving sales of assigned products through a well-defined strategy and developing sound partnerships with existing and potential vendors. S/He works towards optimizing sales volumes, maintaining vendor relations, acquiring new partnerships and coordinating marketing programs and activities in line with the Solution Teams.<br><br>Main Duties And Responsibilities<br><br>Technical and Operations<br><br>Define the product strategy and roadmap on the assigned product line Manage the entire product life cycle from strategic planning to tactical activities Work closely with the Sales Managers, in every territory, to map and develop the right channel for the product Specify market requirements for current and future product(s) by conducting market research supported by on-going visits to potential and existing customers Lead the vendors’ relations in alignment with the company’s strategy Identify potential partners for the product(s) Provide and manage complex quotations Ensure a proper storage, tracking and control of inventory through an accurate stock management system Oversee the implementation of targeted programs and marketing activities Develop and deliver accurate sales forecasts and market development reports in line with business objectives Ensure the highest level of support and engagement with partners and respond in a timely manner with appropriate resources in order to meet customers’ needs Help build a solid customer database and increase the number of customers Maintain and increase sales for the entire product line to generate long term revenue and profitability Promote the product(s) and the company within the region<br><br><br>Talent Development<br><br>Lead and coach the team cultivating empowerment and ownership Develop capabilities and secure a solid succession plan Conduct regular performance reviews, identify training needs and oversee development plans.<br><br><br>Position Requirements<br><br>Education<br><br>Bachelor’s degree in Business, Sales & Marketing, Engineering or any other related field.<br><br>Experience<br><br>Minimum 5+ years in Product Management or Product Marketing<br><br>Proven experience in Networking & Security technologies

Exciting Opportunity!!! BUSINESS DEVELOPMENT MANAGERS & EXECUTIVES OPPORTUNITY!!!<br>Next Hire Management Consultancies are hiring Experiences Business Development Executive for their International Client in Freight Forwarding for UAE. <br>Urgent Hiring !!! Urgent Hiring !!! <br>Candidates with Freight Forwarding experience is a must and they must be in Dubai and Abu Dhabi only and Willing to relocate if required. <br>This Job is only for Business Development Manager with Experience in Freight Forwarding industry only.<br>Job Description:<br>The Job role is to gain and develop business from new customers in order to exceed predefined targets set by the Management. The individual is directly responsible for volume/revenue/GP growth across all products in Sea/Air/Land freight.<br>Main responsibilities:<br>• Develop import, export & cross-trade business across all products, by onboarding newcustomers.• Exceed targets as predefined by head of sales by contributing and achievingannual Budget.• Maintain a robust pipeline with full growth potential of all target & prospect accounts, considering focus vertical markets set by the company.• Ensure all opportunities are fully up-to-date in pricing/opportunity in the CRM on daily bases.• Provide continuous feedback on rates and market conditions to pricing team.• Maintain CRM inputs for all client activities, updates to be done at least once a week.• Ensure 100% data quality throughout in CRM.• Assist in setting up agendas for visitors by setting up relevant & appropriate customermeetings.• Actively participate in initiatives, special focuses & projects as assigned by head of sales.• Achieve GP minimum 3-4 times of your target salary.<br>Job Requirements:<br>Experience in business development in the freight forwarding industry. Minimum 2-4 years’ experience in freight forwarding Sales (Air and Sea). Must have existing customer base from the respective market. An understanding of logistics operations and Freight industry, products & services. Valid Driving License is a must. Competitive Salary

Our client is a highly regarded company delivering ultra-high-end interior design, luxury retail pop-ups, and bespoke branded environments. The company works with some of the worlds most prestigious luxury brands, translating creative concepts into flawless, buildable realities.<br>We are looking to recruit an experienced Technical Manager to manage the complete technical aspects for the projects. <br>Key Responsibilities:Work closely with the Technical Department to prepare accurate technical drawings, detailed production packs, and project-related documentation. Liaise effectively with the Production Team to ensure all technical details are clearly communicated and understood prior to fabrication. Coordinate with the Site Execution Team when required to support installation, resolve technical queries, and ensure compliance with design specifications. Review project drawings, BOQs, material specifications, and shop drawings to identify discrepancies or missing information. Provide technical clarifications to Project Managers, Production, and Site Teams to avoid delays or rework. Participate in technical meetings to discuss project challenges, material alternatives, and fabrication solutions. Ensure all drawings and documents are maintained, updated, and shared through Share Point or other document control systems. Support value engineering initiatives by proposing practical, cost-effective, and production-friendly solutions. Verify material selections, dimensions, and construction details before production release. Assist with mock-ups, sample approvals, and prototype reviews alongside the production team. Ensure all technical deliverables meet the company's quality standards and are submitted within the required timelines.<br><br>Key Skills & Requirements:Strong technical understanding of interior fit-out, joinery, metal, acrylic, and retail/FF&E fabrication processes. Proficiency in Auto CAD, Solid Works, Sketch Up, or similar technical drawing and 3D modelling software. Ability to interpret architectural, structural, and MEP drawings. Excellent coordination and communication skills to work with multiple internal teams. Detail-oriented, systematic, and capable of multitasking in a fast-paced environment. Experience in retail fit-out, luxury interior design, or bespoke joinery production is highly preferred.

A leading Abu Dhabi based diversified group of companies is seeking an experienced Performance Management Manager to join its People & Culture function. This role will be responsible for designing, implementing, and continuously enhancing the organization's performance management framework across multiple business units. The successful candidate will drive the end-to-end performance management cycle, ensuring strategic objectives are effectively translated into measurable goals, performance accountability is embedded across the organization, and a high-performance culture is consistently reinforced.<br>Responsibilities Design and implement a comprehensive performance management framework from the ground up. Develop performance management policies, procedures, governance frameworks, rating methodologies, templates, and annual operating calendars. Align performance management processes with organizational strategy, culture, and business objectives. Ensure effective cascading of goals from corporate level to business units, departments, teams, and individuals. Drive consistency, fairness, and transparency across all performance processes. Manage the complete annual performance management cycle, including Goal setting and approvals, KPI development and cascading, Continuous performance reviews and check-ins, Mid-year and year-end performance reviews, Calibration sessions, Employee appeals process, Performance Improvement Plans (PIPs), and Performance reporting and analytics. Partner with HR leadership and business leaders to strengthen organizational performance. Facilitate performance calibration discussions and governance committees. Provide guidance and coaching to managers on performance-related matters. Monitor framework effectiveness and recommend continuous improvements.<br>Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, or related field.10 years of progressive HR experience with a minimum of 5 years of experience in Performance Management, Organizational Development, or Talent Management. Proven experience managing the full performance management lifecycle within a large and complex organization. Experience developing or enhancing performance management frameworks and KPI methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively across various teams. Proficiency in performance management software and tools. Experience in a multinational organization.

A leading Abu Dhabi based diversified group of companies is seeking an experienced Performance Management Manager to join its People & Culture function. This role will be responsible for designing, implementing, and continuously enhancing the organization's performance management framework across multiple business units. The successful candidate will drive the end-to-end performance management cycle, ensuring strategic objectives are effectively translated into measurable goals, performance accountability is embedded across the organization, and a high-performance culture is consistently reinforced.<br>Responsibilities Design and implement a comprehensive performance management framework from the ground up. Develop performance management policies, procedures, governance frameworks, rating methodologies, templates, and annual operating calendars. Align performance management processes with organizational strategy, culture, and business objectives. Ensure effective cascading of goals from corporate level to business units, departments, teams, and individuals. Drive consistency, fairness, and transparency across all performance processes. Manage the complete annual performance management cycle, including Goal setting and approvals, KPI development and cascading, Continuous performance reviews and check-ins, Mid-year and year-end performance reviews, Calibration sessions, Employee appeals process, Performance Improvement Plans (PIPs), and Performance reporting and analytics. Partner with HR leadership and business leaders to strengthen organizational performance. Facilitate performance calibration discussions and governance committees. Provide guidance and coaching to managers on performance-related matters. Monitor framework effectiveness and recommend continuous improvements.<br>Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, or related field.10 years of progressive HR experience with a minimum of 5 years of experience in Performance Management, Organizational Development, or Talent Management. Proven experience managing the full performance management lifecycle within a large and complex organization. Experience developing or enhancing performance management frameworks and KPI methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively across various teams. Proficiency in performance management software and tools. Experience in a multinational organization.

A Construction Manager – Civil is responsible for managing all civil construction activities in an electrical substation project (e.g., 33k V, 132k V, 220k V, or higher). The role ensures that civil works such as foundations, structures, roads, and drainage are completed safely, according to design, within schedule, and within budget.<br><br>Review civil drawings, specifications, and construction scope for the substation. Develop and monitor construction schedules for civil works. Coordinate civil activities with electrical and mechanical installation teams. Plan sequencing for:Earthworks Foundations Equipment structures Buildings and infrastructure. Manage site clearing, excavation, grading, and leveling. Supervise cut and fill operations to achieve required platform levels. Ensure proper soil compaction and ground improvement. Coordinate geotechnical requirements based on soil investigation reports.<br>Foundations for Electrical Equipment<br><br>Supervise construction of foundations for major substation equipment such as:<br><br>Power transformer foundations Circuit breaker foundations Gantry structures Bus support structures CT/VT and isolator foundations<br><br>Ensure foundations meet load requirements, anchor bolt positioning, and tolerances.<br><br>Substation Buildings & Structures<br><br>Oversee Construction Of<br><br>Control building Relay room GIS building (if applicable) Security buildings and guard houses Cable cellars and trenches<br><br>Ensure buildings comply with structural and architectural specifications.<br><br>Cable Trenches & Duct Banks<br><br>Supervise construction of cable trenches, cable ducts, and cable vaults. Ensure proper routing and spacing for electrical cables. Coordinate trench construction with electrical installation teams.<br><br>Drainage & Stormwater Management<br><br>Ensure installation of substation drainage systems. Supervise construction of:Oil containment pits for transformers Stormwater drains Water collection systems. Ensure proper slope and water flow away from equipment areas.<br>Roads, Fencing & External Works<br><br>Manage Construction Of<br><br>Internal access roads and pavements Equipment access routes for heavy transport Boundary walls and security fencing Gates and site entrances. Grounding Grid Civil Works Support<br><br>Coordinate civil works required for installation of the substation grounding grid, ensuring proper trenching and backfilling for earthing conductors.<br><br>Material & Resource Management<br><br>Coordinate procurement and delivery of construction materials such as:Concrete Reinforcement steel Structural steel Precast elements Manage manpower, equipment, and subcontractors.<br>Testing & Inspection<br><br>Supervise and verify:Concrete slump tests Cube strength tests Soil compaction tests Reinforcement inspections before concreting.<br>Progress Monitoring & Reporting<br><br>Track daily progress of civil works. Prepare weekly and monthly reports. Identify delays and implement corrective actions. Coordinate with project managers, consultants, and clients.

<p>We are seeking an experienced Operations Manager to join a leading natural stone and marble company in the UAE. The Opportunity Working closely with the commercial and project teams, you will take responsibility for overseeing the day-to-day operations of the company's marble division, ensuring the efficient management of the production yard and the successful on-site execution of prestigious marble installation projects across the UAE. Key Responsibilities will include, but are not limited to: • Oversee the day-to-day management and operation of the production yard, ensuring materials, resources and workflows are effectively coordinated. • Manage the delivery and execution of marble and natural stone installation projects from mobilisation through to completion. • Provide leadership, guidance and technical support to Site Managers, Engineers and Foremen across multiple projects. • Act as the primary point of contact for clients, consultants and project stakeholders on operational matters, ensuring clear communication and high levels of client satisfaction. • Monitor project progress, quality, productivity and programme performance to ensure projects are delivered safely, on time and to the highest standards. • Coordinate labour, plant, materials and logistics to maximise operational efficiency across all projects. • Resolve technical and operational issues relating to the installation of marble, granite and natural stone finishes. • Ensure compliance with company procedures, quality standards, health and safety requirements and client specifications. • Conduct regular site visits to monitor progress, provide technical direction and support project teams. • Drive continuous improvement across operational processes, resource planning and project delivery.</p><p>• Minimum of 10 years' experience working in the UAE marble and natural stone industry. • Extensive knowledge of the fabrication, handling and installation of all types of marble and natural stone. • Proven experience managing multiple high-end marble installation projects simultaneously. • Strong leadership experience managing site teams, foremen and operational staff. • Excellent client-facing skills with experience liaising directly with clients, consultants and main contractors. • Strong organisational, planning and problem-solving abilities. • Good understanding of quality management, HSE requirements and construction best practices. • Excellent communication skills in English. Why Apply? • Opportunity to join a respected group delivering world-class luxury interior and stone projects. • Excellent salary and benefits package.</p>

<p>We are seeking an experienced Operations Manager to join a leading natural stone and marble company in the UAE. The Opportunity Working closely with the commercial and project teams, you will take responsibility for overseeing the day-to-day operations of the company's marble division, ensuring the efficient management of the production yard and the successful on-site execution of prestigious marble installation projects across the UAE. Key Responsibilities will include, but are not limited to: • Oversee the day-to-day management and operation of the production yard, ensuring materials, resources and workflows are effectively coordinated. • Manage the delivery and execution of marble and natural stone installation projects from mobilisation through to completion. • Provide leadership, guidance and technical support to Site Managers, Engineers and Foremen across multiple projects. • Act as the primary point of contact for clients, consultants and project stakeholders on operational matters, ensuring clear communication and high levels of client satisfaction. • Monitor project progress, quality, productivity and programme performance to ensure projects are delivered safely, on time and to the highest standards. • Coordinate labour, plant, materials and logistics to maximise operational efficiency across all projects. • Resolve technical and operational issues relating to the installation of marble, granite and natural stone finishes. • Ensure compliance with company procedures, quality standards, health and safety requirements and client specifications. • Conduct regular site visits to monitor progress, provide technical direction and support project teams. • Drive continuous improvement across operational processes, resource planning and project delivery.</p><p>• Minimum of 10 years' experience working in the UAE marble and natural stone industry. • Extensive knowledge of the fabrication, handling and installation of all types of marble and natural stone. • Proven experience managing multiple high-end marble installation projects simultaneously. • Strong leadership experience managing site teams, foremen and operational staff. • Excellent client-facing skills with experience liaising directly with clients, consultants and main contractors. • Strong organisational, planning and problem-solving abilities. • Good understanding of quality management, HSE requirements and construction best practices. • Excellent communication skills in English. Why Apply? • Opportunity to join a respected group delivering world-class luxury interior and stone projects. • Excellent salary and benefits package.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose (Why This Role Exists):</strong></p><br><p>As a Relationship Manager at Flapkap, you are responsible for developing and managing relationships with small and medium-sized businesses (SMEs) to drive financing opportunities and portfolio growth. Your mission is to understand clients' funding needs, provide tailored lending solutions, and guide customers through the entire sales cycle—from initial engagement to funding and ongoing relationship management.</p><br><p>You will leverage your professional network, referral channels, and market presence to generate business opportunities while building long-term partnerships that contribute to sustainable portfolio growth and customer retention.</p><br>Core ResponsibilitiesRelationship Building &amp; Business Development<ul><li>Develop and maintain strong relationships with SME owners, founders, finance managers, and key decision-makers.</li><li>Leverage personal and professional networks to generate new business opportunities and referrals.</li><li>Build strategic partnerships with business communities, industry associations, consultants, and other referral sources.</li><li>Represent the company at networking events, industry gatherings, and client meetings to increase market visibility and generate opportunities.</li></ul>Consultative Sales &amp; Needs Assessment<ul><li>Meet with prospective and existing clients to understand their financing needs, growth objectives, and business challenges.</li><li>Assess client suitability against the company's lending criteria and eligibility requirements.</li><li>Recommend appropriate financing solutions based on customer needs and business circumstances.</li><li>Educate clients on available lending products, funding processes, and value propositions.</li></ul>Full-Cycle Opportunity Management<ul><li>Manage opportunities throughout the entire sales cycle, from initial engagement and qualification to application submission, negotiation, approval, and funding.</li><li>Guide clients through the application process and ensure timely collection of required documentation.</li><li>Coordinate closely with credit, risk, and operations teams to facilitate efficient deal processing.</li><li>Follow up proactively to address client concerns, manage expectations, and maximize conversion rates.</li></ul>Portfolio Management &amp; Client Retention<ul><li>Maintain ongoing relationships with funded clients to identify additional financing opportunities and strengthen customer loyalty.</li><li>Monitor client satisfaction and proactively address issues to ensure a positive customer experience.</li><li>Generate repeat business and referrals from existing clients and partners.</li></ul>CRM &amp; Reporting<ul><li>Maintain accurate records of client interactions, opportunities, and portfolio activity within the CRM system.</li><li>Track and report key performance metrics including pipeline value, funded deals, referral activity, and revenue generation.</li><li>Ensure all customer and opportunity information is properly documented and updated.</li></ul>Market Intelligence<ul><li>Stay informed about SME financing trends, competitor offerings, and market developments.</li><li>Share customer insights and market feedback with internal stakeholders to support business growth and product development.</li></ul> </div>

DXC Technology | United Arab Emirates | On-site DXC Technology is seeking an experienced Service Delivery Manager to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.<br>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.<br>This role requires a strong combination of IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination.<br>Key Responsibilities Service Delivery & Operational Management Own end-to-end service delivery across assigned IT services and technology domains. Ensure services are delivered in accordance with agreed SLAs, KPIs, OLAs, contractual commitments, and quality standards. Monitor service performance, availability, reliability, capacity, and operational health. Coordinate service delivery activities across internal teams, technical towers, vendors, and partners. Identify service delivery gaps and drive corrective and preventive actions. Maintain operational readiness and service continuity across the environment. Ensure effective transition of new and changed services into BAU operations. IT Service Management Drive effective implementation and operation of ITIL-based service management processes. Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management. Ensure incidents and service requests are managed within agreed service levels. Drive root-cause analysis and permanent resolution of recurring service issues. Ensure effective change governance while minimizing operational risk and service disruption. Promote consistent service management standards across all delivery teams. Major Incident & Problem Management Provide leadership and oversight during critical and major service incidents. Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration. Maintain clear communication and escalation throughout major incidents. Ensure comprehensive post-incident reviews and root-cause analyses are completed. Track corrective and preventive actions through to closure. Identify recurring operational trends and drive permanent remediation. Service Governance & Performance Establish and maintain effective service governance and reporting frameworks. Conduct regular service reviews with stakeholders, technical teams, vendors, and partners. Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans. Produce clear management and executive-level service reports. Maintain service risks, issues, actions, and improvement plans. Ensure timely escalation and resolution of service performance concerns. Stakeholder Management Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners. Build trusted relationships with senior stakeholders and service owners. Manage expectations and ensure clear, transparent, and timely communication. Translate technical service issues into clear business impact and resolution plans. Coordinate across multiple technical and business teams to achieve service objectives. Maintain a strong focus on customer experience and satisfaction. Vendor & Partner Management Manage service delivery across multiple vendors, partners, and technology providers. Monitor vendor performance against agreed service levels and contractual commitments. Coordinate resolution of cross-vendor incidents, problems, and operational dependencies. Drive accountability for service performance and improvement actions. Ensure effective collaboration across the wider service delivery ecosystem. Service Improvement Establish and maintain Continual Service Improvement (CSI) plans. Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities. Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience. Identify opportunities for automation, process optimization, and operational efficiency. Track improvement initiatives through to measurable outcomes. Service Continuity & Resilience Support service continuity, availability, resilience, and disaster recovery requirements. Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes. Participate in service continuity and disaster recovery exercises where required. Ensure operational risks and service vulnerabilities are identified and appropriately managed.<br>Required Experience Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.8+ years of IT service delivery / IT operations experience, including significant experience in a Service Delivery Manager or equivalent role. Proven experience managing complex enterprise IT services across multiple technology domains. Strong knowledge of ITIL and IT Service Management (ITSM) principles and processes. Demonstrated experience managing SLAs, KPIs, service performance, governance, and customer satisfaction. Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management. Experience managing services within complex multi-vendor environments. Proven experience managing senior stakeholders and service review/governance meetings. Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments. Experience with ITSM platforms such as Service Now or equivalent. Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.<br>Preferred Experience Previous experience managing large-scale technology services in the UAE or wider GCC region. Experience supporting complex, business-critical or high-availability technology environments. Experience working within large-scale, highly governed enterprise environments. Experience managing service transition from project delivery into BAU operations. Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience. Experience managing multiple technology vendors and service providers. ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification is highly desirable. Relevant Service Now, cloud, infrastructure, or service management certifications are advantageous.<br>What We Are Looking For<br>We are looking for a hands-on Service Delivery Manager who can maintain strong operational control while building trusted relationships with stakeholders. The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.<br>The ideal candidate will combine strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset. Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>HSE Manager (Health, Safety, and Environment Manager) plays a critical role in ensuring a safe and compliant work environment. The primary purpose of this job is to develop, implement, and manage health, safety, and environmental policies and programs to prevent accidents, injuries, and work-related illnesses. This role requires strong leadership, analytical skills, and the ability to work collaboratively with various departments to ensure a safe and healthy workplace.</p><br><br> <br>Job Description <br><ul> <li>Ensure compliance with local legislation, including OSHA, ISO standards, and other relevant regulations.</li> <li>Conduct regular audits, inspections, and safety drills to ensure adherence to HSE protocols.</li> <li>Identify potential hazards, conduct risk assessments, and develop control measures to mitigate risks.</li> <li>Review and update risk assessments as necessary, ensuring that safety precautions are effectively communicated to all relevant parties.</li> <li>Investigate accidents, incidents, and near-misses, preparing detailed reports, and recommending corrective actions to prevent recurrence.</li> <li>Design and deliver HSE training programs to educate employees on safety practices, emergency procedures, and workplace hazards.</li> <li>Promote safety awareness and a strong safety culture across the organization through workshops, safety briefings, and regular communication.</li> <li>Develop and maintain emergency response plans and procedures, including fire drills, first aid, evacuation plans, and crisis management strategies.</li> <li>Act as the lead during emergencies, coordinating with internal teams and external authorities to ensure effective responses to incidents.</li> <li>Conduct safety performance evaluations and recommend improvements to enhance overall safety standards within the organization.</li> <li>Ensure accurate and timely reporting of accidents, incidents, and workplace hazards to senior management.</li> <li>Oversee security protocols to protect employees, assets, and the premises.</li> <li>Implement and manage security systems, including access control, CCTV, and alarms, ensuring they are fully operational and regularly tested.</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in occupational health and safety, Environmental Science, Engineering, Industrial Hygiene, or a related field.</li> <li>Professional certifications such as Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), or equivalent are highly desirable.</li> <li>Minimum of 5-7 years of experience in health, safety, and environmental roles, preferably in a managerial capacity.</li> <li>Proven experience in conducting risk assessments and implementing safety programs.</li> <li>Strong background in regulatory compliance and incident investigation.</li> <li>Experience in developing and delivering HSE training programs.</li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Continuous Process Improvement<br>Influencing Skills<br>Leadership Skills<br>Negotiation Skills<br>Problem Solving<br>Project Management<br>Risk Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Associate Relationship Manager (UAE National Only)</strong><br><strong>Location : Abu Dhabi</strong> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Role Purpose:&nbsp;</strong><br><span>To manage a portfolio of small to medium-sized clients and actively source new-to-bank customers within the defined non-for-profit organizations segment, delivering end-to-end relationship support (account onboarding through service execution) while achieving assigned financial targets and ensuring full compliance.&nbsp;</span><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;</strong><br><span><strong><u>Business Development &amp; Target Achievement</u></strong></span></p><br><ul><li><span>Actively source and acquire new-to-bank customers within assigned segment.</span></li><li><span>Build and maintain a pipeline of prospects to support portfolio growth.</span></li><li><span>Achieve assigned financial targets including:</span></li><li><span>Liability growth (CASA / Wakala deposits)</span></li><li><span>Fee income from cash management &amp; transaction banking</span></li><li><span>Cross-sell ratios</span></li><li><span>Convert prospects into active banking relationships.</span></li><li><span>Support marketing and referral initiatives to generate leads.</span></li></ul><p><span><strong><u>Relationship Management</u></strong></span></p><br><ul><li><span>Manage assigned portfolio of lower-tier clients.</span></li><li><span>Maintain regular engagement to deepen wallet share and identify opportunities.</span></li><li><span>Support Regional Manager in larger relationship development.</span></li></ul><p><span><strong><u>End-to-End Client Handling</u></strong></span></p><br><ul><li><span>Manage complete account opening process (KYC, documentation review, system input, follow-up until activation).</span></li><li><span>Submit and track all service requests through internal systems.</span></li><li><span>Coordinate with operations and compliance for smooth execution.</span></li><li><span>Act as first point of contact for day-to-day client requirements.</span></li></ul><p><span><strong><u>Compliance &amp; Governance</u></strong></span></p><br><ul><li><span>Ensure adherence to ADIB policies, Sharia requirements, and Central Bank regulations.</span></li><li><span>Maintain updated KYC/ODD for portfolio &amp; escalate exceptions or complex matters appropriately.</span></li></ul><p><span><strong><u>Process &amp; Reporting</u></strong></span></p><br><ul><li><span>Maintain updated client records and pipeline.&nbsp;</span></li><li><span>Document call memos in standard format capturing the contents of the meeting, opportunities for business development and follow-up plan, etc.</span></li><li><span>Monitor portfolio performance and assist in achieving assigned financial targets.</span></li></ul><p><span>Behavioral Competencies:&nbsp;</span></p><br><ul><li><span>Customer Orientation.</span></li><li><span>Communication.</span></li><li><span>Quality standards.</span></li><li><span>Teamwork.</span></li><li><span>Technical knowledge.</span></li><li><span>Information Gathering.</span></li><li><span>Problem Solving.</span></li><li><span>Initiative &amp; Change.&nbsp;</span><br>&nbsp;</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>&nbsp;</p><br><ul><li><span>Strong documentation accuracy and attention to detail.</span></li><li><span>Client-facing communication skills.&nbsp;</span></li><li><span>Ability to manage multiple service requests simultaneously.&nbsp;</span></li><li><span>Sales orientation with operational discipline. &nbsp;</span></li><li><span>Time management and follow up discipline.&nbsp;</span></li></ul><p><span><strong>Required experience:&nbsp;</strong></span></p><br><ul><li><span>3-5 years experience of experience in banking (preferably in Corporate or SME segments)</span></li><li><span>Experience in account opening, documentation review, and service request handling.&nbsp;</span></li><li><span>Exposure to liability growth, customer acquisition activities, and cash management sales is preferred.</span></li><li><span>UAE based experience is a must</span></li></ul><br> </div>

<ul><li><p>As an Operational & Financial Auditor within the AI Futtaim Group, the role involves evaluating operational and financial processes to ensure the effectiveness of internal controls and compliance with established policies. This involves developing and executing detailed audit plans, reporting findings, and recommending improvements to ensure internal scrutiny and efficiency of operations. The role supports safeguarding assets, ensuring the integrity of information, and achieving business objectives through thorough audits and consultancy where necessary. The auditor acts as a critical adviser providing management with insights and recommendations based on detailed reviews and analyses.</p><p><br><strong>What You Will Do:</strong></p><ul><li><p>Assist the Audit Manager in the development of annual audit plans by assessing risk degrees.</p></li><li><p>Develop audit programs for each audit assignment, detailing risks, controls, and tests, documented in the Audit Management System (AMS).</p></li><li><p>Conduct internal audit assignments to evaluate the effectiveness of internal controls and performance quality across business processes.&nbsp;</p></li><li><p>Review the approval process to ensure compliance with Group policies and delegation of authorities. \</p></li><li><p>Ensure safeguarding of group assets.&nbsp;</p></li><li><p>Document audit work in the Audit Management System to support findings.</p></li><li><p>Prepare professional audit reports including findings, analysis, and recommendations, communicating these effectively to stakeholders.&nbsp;</p></li><li><p>Update the Audit Manager with key findings promptly.</p></li><li><p>Discuss preliminary findings with relevant staff to obtain concurrence and highlight observations.</p></li><li><p>Assist in preparing executive summaries and detailed reports for each engagement.&nbsp;</p></li><li><p>Aid in the preparation of monthly summaries for presentation to the Vice Chairman after review.</p></li><li><p>Extend audit coverage using computer-based audit techniques, like ACL, for a more representative analysis.</p></li><li><p>Maintain high professional auditing standards and align reports and recommendations with International Standards of Internal Audit and Group policies.</p></li><li><p>Perform consulting assignments upon management requests to establish facts or evaluate situations.</p></li><li><p>Conduct fraud investigations to identify losses, control weaknesses, responsible personnel, and recommend preventative measures.</p></li></ul><p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Thorough understanding of internal controls and accepted auditing standards.</p></li><li><p>Strong data analytics and spreadsheet skills.</p></li><li><p>Excellent verbal and written communication abilities, including report writing.</p></li><li><p>Experience with ERP systems, particularly SAP and Oracle, and audit management software.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Chartered Accountant (CPA, ACA etc.), ACCA, MBA (Finance), CIA, CFA, or similar professional certification.</p></li><li><p>Minimum of 3 years experience in the internal audit function.</p></li><li><p>Thorough knowledge of internal controls and auditing standards.</p></li><li><p>Proficiency in data analytics with spreadsheets and software such as ACL, SAP, and Oracle.</p></li></ul>