UI developer Jobs

Please Note: This role will require you to work in the UAE, and will consist of 50% travel.<br><br>Who Are Heidi<br><br>Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.<br><br>We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.<br><br>Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.<br><br>Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems<br><br>We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?<br><br>The Role<br><br>As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care - helping hospitals, clinics, and clinicians across the Middle East adopt and love Heidi.<br><br>You’ll manage the full customer journey for both public and private hospital deployments, ensuring seamless implementation, strong clinician engagement, and measurable impact on patient care.<br><br>This role is ideal for someone with a medical background (e.g. former doctor, nurse, or allied health professional) who’s excited to drive digital transformation in healthcare.<br><br>What You’ll Do<br><br>Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ensuring they achieve measurable success and realise value. Lead onboarding & training: Lead onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Track and improve metrics along customer journey like time-to-first-value and early activation. Drive strategic adoption: Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Enhance Retention & Growth: Identify expansion opportunities, mitigate churn risks and work cross-functionally to deepen product engagement. Customer advocacy: Build executive-level relationships and become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Continuous engagement: Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Resolve operational blockers: Collaborate with product, engineering, and support teams to ensure a smooth customer experience. Feedback insights: Gather and share insights to influence product development and feature prioritisation.<br><br>What We’re Looking For<br><br>Native or professional Arabic and English language skills are a must,2+ years in a customer success role at a Saa S company, with proven ability to own the full lifecycle Clinical background (e.g. medicine, nursing, or allied health) strongly preferred. Familiarity with the GCC’s healthcare ecosystem (both public and private). Exceptional communication and collaboration skills, with the ability to effortlessly set and manage expectations with customers and cross-functional teams. Highly organised and can confidently manage multiple projects and competing priorities, while maintaining attention to detail and quality. Self-starter with a bias for action, comfortable navigating fast-paced and ambiguous environments.<br><br>What do we believe in?<br><br>Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.<br><br>Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.<br><br>Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.<br><br>Why you will flourish with us ?????<br><br>Additional paid day off for your birthday and wellness days A generous personal development budget of $500 per annum Learn from some of the best engineers and creatives, joining a diverse team The rare chance to create a global impact as you immerse yourself in one of the world’s leading healthtech startups If you have an impact quickly, the opportunity to fast track your startup career!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Provide immediate and effective Tier 1 and Tier 2 technical support for hardware, software, and network issues impacting end-users, minimizing downtime and ensuring operational continuity.</li><li>Diagnose and resolve complex desktop and laptop problems, including operating system errors, application malfunctions, and peripheral connectivity issues, with a focus on root cause analysis.</li><li>Manage and deploy new user hardware and software, ensuring timely setup, configuration, and user onboarding to facilitate productivity.</li><li>Perform routine system maintenance, including patching, updates, and security scans, to proactively prevent issues and maintain system integrity.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.</li><li>Minimum of 2-3 years of hands-on experience in end-user support, desktop troubleshooting, or a similar IT support role.</li><li>Proven proficiency in diagnosing and resolving common hardware (PCs, laptops, printers) and software (Windows, macOS, Microsoft Office Suite) issues.</li><li>Familiarity with Active Directory for user and group management, including password resets and account provisioning.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><u>Enterprise Integration Leadership</u></b> <br><br></span><ul><li><span>Lead the design, implementation, and support of healthcare interoperability solutions.<br></span></li><li><span>Architect interfaces between clinical applications, medical equipment, analysers, and third-party systems.<br></span></li><li><span>Develop technical integration strategies aligned with enterprise architecture standards.<br></span></li><li><span>Act as the technical advisor for integration and interoperability initiatives.<br></span></li></ul><b><u>Healthcare Interoperability Management</u></b> <br><br><ul><li><span>Design and support integrations utilizing HL7, FHIR, REST, SOAP, ASTM, XML, and JSON standards.<br></span></li><li><span>Build and manage interoperability solutions using InterSystems IRIS and HealthShare platforms.<br></span></li><li><span>Ensure high levels of availability, performance, and reliability across all integration services.</span><br></li></ul><b><u>Operational Excellence</u></b><br><br><ul><li><span>Proactively monitor and troubleshoot integration services and data exchange workflows.<br></span></li><li><span>Establish alerting, monitoring, failover, and service recovery mechanisms.<br></span></li><li><span>Ensure continuity of critical clinical data flows across healthcare applications and devices.<br></span></li><li><span>Lead issue resolution activities involving internal teams and vendors.</span><br></li></ul><u><b>Stakeholder &amp; Vendor Engagement</b></u> <br><br><ul><li><span>Collaborate with clinical, operational, and technical stakeholders to translate business requirements into technical solutions.<br></span></li><li><span>Engage solution vendors throughout implementation, upgrade, testing, and support lifecycles.<br></span></li><li><span>Facilitate solution evaluations, upgrades, and post-implementation optimization activities.</span><br></li></ul><u><b>Governance &amp; Solution Delivery</b></u> <br><br><ul><li><span>Produce integration architecture and interface design documentation.<br></span></li><li><span>Ensure compliance with information governance and data security requirements.<br></span></li><li><span>Support enterprise architecture reviews and technology decision-making processes.<br></span></li><li><span>Drive knowledge transfer, documentation standards, and end-user enablement</span><br></li></ul><span><b><u>Experience in&nbsp;</u></b></span><b><u>Integration Technologies</u></b> <br><br><span></span><ul><li><span>HL7</span><br></li><li><span>FHIR</span><br></li><li><span>SOAP</span><br></li><li><span>REST APIs</span><br></li><li><span>JSON</span><br></li><li><span>XML</span><br></li><li><span>Business Process Language (BPL)</span><br></li><li><span>Message Routing and Transformation Services</span><br></li></ul><b><u>Knowledge of&nbsp;Core Technology Platforms:</u></b><br><br><ul><li><span>InterSystems IRIS&nbsp;<span>for Health (<span>InterSystems Interoperability Framework)</span></span></span><br></li><li><span>HealthShare</span><br></li><li><span>Healthcare Integration Middleware Platforms</span><br></li></ul><span>​</span><br><br><b><u>Experience in Healthcare Ecosystem</u></b><br><br><ul><li><span>Clinical workflows</span><br></li><li><span>Electronic Health Records (EHR)</span><br></li><li><span>Medical devices and diagnostic modalities</span><br></li><li><span>Laboratory analysers and healthcare middleware technologies</span><br></li></ul><span>​</span><br><br><br><br><span>Requirements<b><u>Technical Leadership</u></b> <br><br></span><ul><li><span>Ability to lead complex integration initiatives from design through production support.<br></span></li><li><span>Strong architecture and solution design capability.<br></span></li><li><span>Advanced troubleshooting and root-cause analysis skills.<br></span></li><li><span>Strategic Thinking<br></span></li><li><span>Ability to align technology solutions with organizational objectives.<br></span></li><li><span>Strong understanding of healthcare technology trends and interoperability standards.<br></span></li><li><span>Capability to evaluate solution options using risk, cost, and business value considerations.</span><br></li></ul><b><u>Business Partnership</u></b> <br><br><ul><li><span>Strong stakeholder management skills.<br></span></li><li><span>Ability to communicate effectively across executive, clinical, operational, and technical audiences.<br></span></li><li><span>Proven ability to convert business requirements into scalable technical solutions.<br></span></li></ul><b><u>Results Orientation</u></b> <br><br><ul><li><span><span>Commitment to service excellence, reliability, and quality.</span></span><br></li><li><span><span>Focus on process optimization and operational efficiency.</span></span><br></li><li><span><span>Ability to deliver highly available and resilient integration services within complex healthcare environments.<br></span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p>​</p><br><p><b>Discover the Opportunity</b><br>We are seeking a Senior Software Architect to join a unique tech venture. The company focuses on cutting edge applications centered around security and data privacy.<br>This role offers exceptional long term stability alongside the fast paced innovation of an agile startup environment. You will work alongside a lean tech team, reporting directly to the Tech Product Manager while taking ownership of core software architecture and hands on development.<br></p><br><p><b>Discover the Role<br></b>As a Senior Software Architect, you will balance technical strategy with active development in a roughly equal split. You will take end to end architectural ownership of user centric applications and cloud infrastructure supporting a modular platform.</p><br><p>You will lead the integration of machine learning models into reliable, scalable production systems while ensuring cloud native services remain secure, compliant, and observable. This is an individual contributor position designed for a skilled builder who thrives in a fast moving environment.<br></p><br><p><b>Discover the Responsibilities</b></p><br><ul><li><p>Take complete ownership of software and platform architecture from initial design through production deployment.</p><br></li><li><p>Spend half your time writing hands on code, specifically integrating machine learning models and working with Python.</p><br></li><li><p>Design, deploy, and manage multi tenant microservices infrastructure across AWS cloud environments and Kubernetes clusters.</p><br></li><li><p>Embed zero trust networking, privacy by design, and strict security controls across platforms Build and optimize continuous deployment pipelines, automated testing, and full stack observability layers.</p><br></li><li><p>Work on production grade software products built directly for external commercial users.</p><br></li><li><p>Identify and resolve system performance bottlenecks, technical debt, and scalability limitations.<br></p><br></li></ul><p><b>Discover the Requirements</b></p><br><ul><li><p>Minimum 5 to 7 years of relevant experience in software architecture and hands on engineering Strong hands on development skills in Python.</p><br></li><li><p>Proven experience building commercial SaaS products sold directly to customers.</p><br></li><li><p>Deep technical knowledge of cloud infrastructure on AWS and container orchestration via Kubernetes Solid grasp of DevOps and MLOps practices, infrastructure as code, and continuous integration tools.</p><br></li><li><p>Strong understanding of zero trust security, data encryption, and data residency standards Experience in fast paced startup or scaleup environments is strongly preferred.</p><br></li><li><p>Familiarity with large language models or agentic setups is a distinct advantage.</p><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The role of Delivery Manager – International IT is to work very closely with International Business and internal teams within IT to deliver business requirements. Delivery Manager – International IT will be responsible for handling end to end deliverables to International Business from both functional and technical standpoint. Delivery Manager – International IT needs to drive the team to brainstorm and finalise the business requirements in detail, obtain confirmation from stakeholders and liaise with various teams within IT Dept. for delivery. He/ She should be well versed with various banking applications used across banking domain / the bank's International locations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>· Minimum 15 years of experience with strong Banking domain understanding with hands on experience in executing large &amp; complex Programs. · Must have hands on experience in Payments related Projects, preferably across International regions with focus on GCC region. · Experience in Business Analysis and System Implementation with good exposure. · Knowledge of Business process reengineering principles, best practices and methodologies (Waterfall and Agile) in the market is essential. · Good knowledge of Banking products life cycle. · Focus on quality of the deliverables to ensure long term stability of the system. · Proven ability to develop and execute comprehensive project work plans in collaboration with stakeholders, ensuring close monitoring and timely delivery of all project milestones · Ensure close monitoring of the project while providing senior management with periodic updates, including status reports, key challenges, risks, and mitigation plans · Experience in vendor evaluation and vendor management is essential. Skills: · Good Interpersonal Relationship skills · Excellent verbal and written communication and presentation skills · Able to gain trust of main interaction points within bank both with IT internal teams and Business units. · Ability to understand system design and articulate Business requirements. · Effort and cost estimation to arrive at the budget. · Dynamic, flexible with high level of energy and positive outlook. · Hands on experience in handling Microsoft Project (MPP), Microsoft Powerpoint, Excel &amp; Word. · User management and facilitation skills. · Critical thinking and problem solving. Any relevant certifications are desirable</p></li></ul><p></p></section>

Together we make the difference<br><br>We are a leading provider of innovative and high-performance solutions for airport logistics. Our portfolio includes products and solutions for baggage and cargo handling, high-end software for the digitalization of logistics processes as well as an extensive range of maintenance and services. Major customers include renowned airports and airlines around the globe.<br><br>We are looking for an experienced Director of Project Execution who will report directly to the Executive Management and oversee multiple airport BHS and MHS projects. You will provide guidance and leadership to the Project Execution and Site Management teams, foster collaboration across internal functions and external stakeholders, and ensure projects are delivered safely, on-time, on-budget, contract compliant, and to the required quality through to handover.<br><br>What are my responsibilities?<br><br>Lead end-to-end delivery of airport BHS/MHS programs, ensuring safe, on-budget, contract-compliant execution. Serve as senior client and stakeholder lead, aligning airport authorities/operators, consultants/PMCs, contractors, and internal teams. Own the full lifecycle from engineering coordination through installation, integration, testing, commissioning, ORAT, and handover to Service. Drive strong project governance (steerco, reviews, workshops), ensuring clear decisions, actions, and follow-up. Manage portfolio performance across multi-site/multi-country matrix teams; control KPIs, risk, change, and escalations, including recovery/turnaround. Ensure effective site execution in live airport environments, including M&E installation, upgrades, brownfield works, and system interface management. Ensure completeness and quality of technical/contract documentation and reporting across the project lifecycle. Lead successful handovers to Life-Cycle Services, ensuring continuity, training, spares, warranty transition, and sign-off. Support Sales & Bid activities to develop opportunities and ensure executable delivery strategies and resourcing inputs. Build and lead high-performing teams through coaching, accountability, and continuous improvement.<br><br>What do I need to qualify for the role?<br><br>10+ years delivering complex engineering/automation/site projects; strong ownership of cost, schedule, quality, and safety. Proven leadership in multi-stakeholder environments with strong client-facing and executive communication capability. Strong experience in airport BHS or MHS systems including site execution and commissioning; ORAT exposure is a plus. Solid understanding of automation integration environments (mechanical/electrical, PLC/SCADA/controls, interfaces). Strong commercial and contractual discipline: change control, risk/opportunity management, claims awareness. Proficient in project tools (e.g., MS Project/Primavera, MS Office; Jira/Confluence is a plus). Willingness to travel and operate in dynamic airport environments. Fluent in English; additional languages are a plus.

Job Code: JPC - 6104<br><br>Job Title: AI & Digital Experience Analyst<br><br>Job Location: Abu Dhabi<br><br>Contract: 12 Months<br><br>Job Summary<br><br>The AI & Digital Experience Analyst serves as the execution and innovation engine for the Technology Operations division. Reporting directly to the Associate Director of Technology Operations, this role focuses on translating high-level AI architectures into functional prototypes, driving enterprise-wide AI adoption, including Microsoft Copilot, and measuring the operational impact of the Technology Operations division.<br><br>The role acts as the in-house Copilot Expert, responsible for enabling and coaching end users to build their own agents in Microsoft Copilot Studio, including advanced, multi-step agents that connect to enterprise data and automate business workflows.<br><br>The Analyst bridges the gap between technical AI development and end-user experience, ensuring that Technology Services is positioned as a proactive, value-driving partner to the business.<br><br>Core Accountabilities<br><br>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by Tech Ops leadership into testable, functional models. Copilot Studio Expertise: Serve as the subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents, from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration. Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive adoption of digital workplace tools, specifically spearheading Microsoft Copilot training initiatives. Strategic Impact Reporting: Design and maintain executive dashboards and Impact Stories that translate complex Tech Ops achievements, such as automated ticket deflection, infrastructure cost savings, and system uptime, into clear business-facing metrics. <br><br>Operational Responsibilities<br><br>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration. Model Training & Testing: Ingest, format, and structure internal data, including policies and IT documentation, for AI knowledge bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment. Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement. Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before full implementation approval. Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with organizational standards. Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution. <br><br>Job Qualifications & Experience<br><br>5 10 years of overall experience. Bachelor s degree in Artificial Intelligence, Computer Science, Information Technology, or a related technical field. Strong foundational understanding of Large Language Models (LLMs), prompt engineering, and AI toolsets. Hands-on familiarity with Microsoft Copilot and Microsoft Copilot Studio, including building and configuring agents, topics, actions, and connectors. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical business users. Basic scripting capability, such as Python or Power Shell, for data formatting and API interactions. High capacity for independent problem-solving and rapid prototyping. Keep up to date with the latest AI tools and model releases and identify opportunities to leverage them internally. High-agility, cloud-first infrastructure requiring rapid adaptation to new AI frameworks and continuous learning.<br><br>Skills: data analysis, AI/ML Basics, Customer Experience (CX) / User Experience (UX), Digital Analytics tools

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a polished, organised Front Desk Receptionist to be the face and voice of our company. You will manage all front-of-house operations, from greeting visitors and handling phone lines to supporting administrative tasks. The ideal candidate thrives in a fast-paced environment, possesses exceptional communication skills, and takes pride in creating a welcoming atmosphere for every guest and team member.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Experience 2+ years of front desk, receptionist, or administrative assistant experience.</p><p>Tech Skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) </p><p>Phone Skills Proven experience with phone and professional call handling.</p><p><br></p><p>Soft Skills Excellent verbal/written communication, active listening, and emotional intelligence.</p><p>Organization Strong multitasking and time-management abilities in a high-traffic setting.</p><p>Professionalism Polished appearance, punctuality, and ability to maintain confidentiality of sensitive information.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy, fast.<br> We’re combining first-principles thinking with cutting-edge technology to build a radically better energy system.<br> We’ve raised more than $210M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the co-founder of Solana and GPs behind Meta, Revolut, Spotify and Uber.<br> We’re building a fully integrated energy company: from developing solar, wind and battery projects to real-time power trading and distributed energy installations.<br> By selling directly to consumers, we cut out the middleman, lower costs and pass savings on to customers.<br> Fuse is a multi-entity group that is expanding internationally at pace.<br> New entities, new jurisdictions and new activities are being added continuously, and the group's tax position over the coming years will be shaped by decisions made today.<br> This role owns group tax end to end: the compliance that has to be right, and the structuring that decides the group’s overall tax burden.<br> You will be our first dedicated tax hire, so you set the policy, select and direct the advisers and build the process, rather than inheriting someone else's.<br> Responsibilities Group structuring and value creation: the corporate structure, entity footprint, intercompany agreements and internal financing arrangements across the group.<br> Acquisition structuring, holding structures for new markets, cash repatriation and the arrangements that sit between entities.<br> You find where value is leaking and propose the fix, not just document what already exists.<br> Group tax compliance: UK corporation tax, VAT, payroll and indirect taxes, plus US and other international obligations as we enter new markets.<br> You own filings, payments and deadlines across every entity.<br> Transfer pricing: policy, documentation and intercompany pricing across a structure that gains entities regularly, working with external advisers to keep it current and defensible.<br> Reliefs and credits: R&amp;D claims, capital allowances and full expensing on generation and storage assets, group relief, and the loss and interest restriction planning that comes with a capital-intensive group.<br> Compliance financial reporting: statutory, regulatory and filing obligations across Companies House, HMRC, Ofgem and their overseas equivalents, accurate and on schedule.<br> Corporate and general admin tied to compliance: new entity incorporation and set-up, company secretarial, registrations and the operational tasks that come with standing up a global group.<br> Competitive salary and equity ownership opportunities, you share in what you help build Support from analysts and interns across the finance team, and the latest AI products and tools, both in-house and external, to keep your time on judgement rather than admin Bi-annual bonus scheme Fully expensed tech to match your needs Paid annual leave Breakfast and dinner allowance for office based employees A front-row seat at a fast-growing, well-funded energy company solving a problem that matters, with real ownership and high autonomy from day one alongside an exceptional, first-principles team.<br> Qualified accountant or tax adviser (ACA, ACCA, CTA or equivalent) with a strong tax background, ideally practice-trained or a mix of practice and in-house.<br> Real exposure to group structuring, transfer pricing design, M&amp;A tax or financing structures.<br> This is the part we care most about.<br> Solid working knowledge of UK tax (corporation tax, VAT, payroll).<br> Exposure to US or other international tax is a strong plus.<br> Comfortable owning a domain without hand-holding in a fast, ambiguous environment.<br> Highly organised, deadline-driven and detail-obsessed, with the judgement to know what's material.<br> First-principles thinker who wants to build clean processes, not just maintain them.<br> Bonus: Experience standing up entities in new jurisdictions.<br> Energy, trading or other regulated-sector experience.<br> Offshore and holding-structure tax experience.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Guest Services Officer UAE (50087)<br></strong></span></p><br><br><p><span><strong>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></strong></span></p><br><br><p><span><strong>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.<br></strong></span></p><br><br><p><span>The role of Guest Services Officer reports to Workplace Experience, Hospitality and Events Manager and key responsibilities are to manage the primary office site, DIFC Office, HSBC Tower Reception desk (Ground, Level 5, Level 15 and Level 20) acting as the face of HSBC to a range of external clients and customers. The role holder will focus on providing professional and seamless visitor experience and facilitate senior client meetings between regular customers and internal staff members.</span><br></p><br><br><p><span><strong>Duties &amp; Responsibilities:<br></strong></span></p><br><br><ul><li><span>Deliver a professional, consistent and seamless end-to-end visitor experience across all reception points.</span></li><li><span>Manage reception desk activities, including greeting, registration, access/visitor protocols, and directing visitors efficiently.</span></li><li><span>Coordinate and facilitate senior client meetings, ensuring meeting rooms and hospitality requirements are prepared to standard.</span></li><li><span>Act as a liaison between visiting clients and internal stakeholders to support smooth engagement and timely hosting.</span></li><li><span>Maintain a high standard of presentation, service etiquette and brand representation always.</span></li><li><span>Demonstrate strong timekeeping and adhere to agreed office hours and shift schedules.</span></li><li><span>Handle all incoming calls promptly, professionally, and courteously.</span></li><li><span>Maintain a consistently professional appearance in line with the required attire (black abaya and sheila).</span></li><li><span>Register visitors and arrange access passes for tenants and HSBC visitors, including parking coordination where applicable.</span></li><li><span>Support tenant requests via the Tower Reception mailbox, including luggage storage coordination and facilities-related work orders.</span></li><li><span>Where appropriate, ensure clients and customers are offered refreshments on Levels 5 and 20.</span></li><li><span>Manage the HSBC Tower Reception email inbox and ensure queries are acknowledged and actioned within the working day.</span></li><li><span>Ensure Reception colleagues deliver consistently excellent customer service to internal and external clients and support them in handling and escalating issues appropriately.</span></li><li><span>Proactively identify and implement opportunities to improve customer service and the visitor experience.</span></li><li><span>Foster a positive, motivated team environment through attending regular huddles, 1:1s, “Exchanges”, and on-the-job learning opportunities to broaden capability and remit.</span></li><li><span>Work closely with the reception team, JLL, and Security—keeping stakeholders engaged and informed of changes to ensure a consistently high standard of service.</span></li><li><span>Work seamlessly with Security colleagues at Reception, sharing duties and providing cover when required.</span><br></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Experience in Guest services / front-of-house / hospitality / corporate reception</span></li><li><span>Client servicing, facilities coordination, workplace experience, or operations support</span></li><li><span>Vendor/service partner coordination roles</span></li><li><span>Success in communications and outreach (writing and PR).</span></li><li><span>Excellent verbal and written communicator and presenter, creative thinker and team player.&nbsp;</span><br></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number&nbsp;<strong>50087.<br></strong>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</span><br></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span><br></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Description – Receptionist / Front Desk & Patient Experience Executive Organization: Eternell Clinic
Position: Receptionist / Front Desk & Patient Experience Executive
Department: Front Office & Patient Experience
Employment Type: Full-Time
Experience Required: Minimum 2+ Years
Joining: Immediate Joiner Preferred
 Industry: Aesthetics | Beauty | Dermatology | Dental | Laser Services
Location: Dubai About Eternell Clinic Eternell Clinic is a premium Longevity & Regenerative Clinic with its extended service of aesthetics, beauty, dermatology, dental, laser, wellness, focused on delivering exceptional clinical outcomes along with a superior patient experience. We are looking for a professional, presentable, energetic, and patient-focused Receptionist / Front Desk & Patient Experience Executive who will be the first point of contact for patients visiting or contacting Eternell Clinic. The ideal candidate should have strong communication skills, excellent front-office etiquette, and experience handling patients in an aesthetic, dermatology, dental, beauty, laser, healthcare, or premium hospitality environment. Role Overview The Receptionist will be responsible for managing the complete front-desk experience, including:* Welcoming and assisting patients* Managing patient registrations* Appointment scheduling* Handling inbound calls* Making outbound follow-up calls* Coordinating with doctors and clinical teams* Managing patient waiting time* Supporting treatment and service enquiries* Collecting payments and coordinating billing* Maintaining patient records* Ensuring a premium patient experience throughout the clinic journey The candidate should be comfortable discussing Eternell Clinic's services across Aesthetics, Beauty, Dermatology, Dental, Skin, Hair, and Laser treatments and guiding interested patients toward appropriate consultations. Key Responsibilities Patient Welcoming & Front Desk Management* Warmly welcome every patient and visitor entering Eternell Clinic.* Create an excellent first impression reflecting the clinic's premium positioning.* Assist patients with registration, appointments, consultations, and general enquiries.* Understand the purpose of the patient's visit and guide them to the appropriate doctor, consultant, therapist, or department.* Manage patient check-in and check-out efficiently.* Ensure the reception and waiting area remain professional, organized, and welcoming.* Monitor patient waiting times and coordinate with doctors and clinical teams to minimize delays.* Provide refreshments and assistance to patients where required.* Pay special attention to VIP, premium, elderly, and first-time patients.* Handle patient concerns and escalate issues appropriately to the clinic manager. Inbound Call Management* Attend incoming calls promptly and professionally.* Handle enquiries related to: * Aesthetic Treatments * Dermatology * Beauty Services * Skin & Hair Treatments * Dental & Cosmetic Dentistry * Laser Hair Reduction * Anti-Ageing Treatments * Facial Aesthetics * Body Treatments * Other Eternell Clinic services* Understand patient requirements and direct them toward the appropriate consultation or service.* Provide accurate information regarding clinic timings, doctors, appointments, treatment categories, packages, and promotional offers.* Convert qualified enquiries into confirmed appointments wherever possible.* Maintain professional telephone etiquette at all times. Outbound Calling & Patient Follow-Up* Make outbound calls to patients for: * Appointment confirmations * Appointment reminders * Missed appointment follow-ups * Consultation follow-ups * Treatment follow-ups * Package reminders * Repeat treatment scheduling * Promotional campaigns * Existing patient engagement* Follow up with patients who have enquired about services but have not yet booked appointments.* Contact previous patients regarding relevant treatments, follow-up visits, maintenance sessions, or promotional offers.* Support the sales and call centre team in improving appointment conversions and patient retention. Appointment & Calendar Management* Schedule, reschedule, confirm, and cancel appointments accurately.* Coordinate doctors', dentists', dermatologists', aesthetic practitioners', therapists', and laser technicians' schedules.* Optimize appointment slots to maximize clinic utilization.* Ensure appropriate time gaps are maintained based on treatment requirements.* Confirm appointments in advance and reduce patient no-shows.* Maintain waiting lists where required.* Coordinate walk-in patients without disrupting scheduled appointments. Patient Coordination* Coordinate the patient journey from arrival to consultation, treatment, billing, and departure.* Ensure patients are directed smoothly between reception, consultation rooms, treatment rooms, and billing.* Inform doctors and clinical teams when patients arrive.* Communicate delays professionally to patients.* Assist patients in understanding the next steps after consultation.* Coordinate follow-up appointments and treatment schedules.* Ensure patients receive prescriptions, reports, invoices, aftercare information, or other documentation as applicable. Service Awareness & Basic Sales Support The Receptionist should develop strong knowledge of Eternell Clinic's services and be able to confidently explain treatment categories at a basic level. The candidate will:* Identify patient requirements and recommend the appropriate consultation.* Explain available packages and promotional offers.* Encourage appointment bookings and follow-up visits.* Support cross-selling and upselling opportunities appropriately.* Inform patients about complementary or related services.* Coordinate interested patients with the relevant sales consultant, doctor, or treatment counselor for detailed conversion. The objective is to support revenue generation while maintaining a professional and patient-first approach. Billing & Payment Coordination* Assist patients during billing and payment processes.* Coordinate with the billing/accounts team when required.* Collect payments through approved payment methods.* Generate or coordinate invoices and receipts.* Verify packages, treatment plans, discounts, and promotional offers before billing.* Maintain accurate cash/card/payment records as per clinic policy.* Escalate billing discrepancies immediately. CRM & Patient Database Management* Maintain accurate patient information in the CRM / clinic management system.* Update: * Patient contact information * Appointment history * Treatment interests * Follow-up dates * Consultation status * Appointment status * Relevant patient notes* Ensure no important patient enquiry or follow-up is missed.* Maintain confidentiality of patient information at all times. Coordination With Internal Teams Work closely with:* Doctors* Dermatologists* Dentists* Aesthetic Practitioners* Beauty Therapists* Laser Technicians* Nurses* Patient Counselors* Call Centre Team* Sales Team* Billing Team* Clinic Managerto ensure smooth daily operations and excellent patient service. Required Experience* Minimum 2+ years of experience as a Receptionist, Front Desk Executive, Patient Coordinator, Guest Relations Executive, or similar role.* Previous experience in one or more of the following will be strongly preferred: * Aesthetic Clinic * Dermatology Clinic * Dental Clinic * Laser Clinic * Beauty Clinic / Premium Salon * Skin & Hair Clinic * Hospital / Healthcare Clinic * Wellness Centre * Luxury Hospitality / Premium Customer Service Required Skills* Excellent verbal communication and interpersonal skills.* Strong patient handling and customer-service skills.* Professional telephone etiquette.* Strong front-desk and reception management skills.* Ability to handle inbound and outbound calls.* Good appointment scheduling and coordination skills.* Basic sales and service-conversion ability.* Strong multitasking and organizational skills.* Ability to manage multiple patients and priorities simultaneously.* Comfortable using CRM, clinic management software, Whats App, email, and basic computer applications.* Strong attention to detail.* Ability to remain calm and professional during busy clinic hours.* Excellent grooming and professional presentation.<br>Key Performance Indicators (KPIs) Performance may be measured through:* Patient satisfaction* Front-desk service quality* Patient waiting time* Appointment scheduling accuracy* Appointment confirmation rate* Missed-call response rate* No-show reduction* Inbound enquiry handling* Outbound follow-up completion* Enquiry-to-appointment conversion* Repeat appointment bookings* CRM accuracy* Patient retention support* Billing accuracy* Complaint handling* Overall patient experience Working Schedule Full-Time Position Eternell Clinic operates 7 days a week. Candidates must be flexible to work on rotational shifts, weekends, and public holidays, with weekly off / roster scheduling as per clinic policy. Joining Immediate joining is preferred. Candidates who are available to join immediately or within a short notice period will be given preference.<br>How to Apply Interested candidates may share their updated CV along with:* Total work experience* Relevant front desk / receptionist experience* Experience in Aesthetics / Beauty / Dermatology / Dental / Laser / Healthcare* Current salary* Expected salary* Current location* Notice period / availability to join Immediate Joiners Preferred | Minimum 2+ Years Experience | Full-Time Position<br>Submit resumes to : hr@eternell.org

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Support Engineer / IT Help Desk Specialist to provide first-line technical support and ensure smooth day-to-day IT operations within a professional office environment.<br> The successful candidate will be responsible for handling IT incidents and service requests, troubleshooting hardware, software and network issues, supporting user access and connectivity, and ensuring all incidents are properly logged, tracked and resolved within agreed SLA timelines.<br> The role requires strong customer service and communication skills, along with practical knowledge of Windows, Microsoft Office, Active Directory, basic networking and ITSM platforms .<br> Key Responsibilities Provide first-level technical support for IT incidents, service requests and end-user issues.<br> Log, categorize, prioritize, track and close incidents using ITSM tools such as ManageEngine, ServiceNow or similar platforms .<br> Troubleshoot and resolve hardware, software and basic network-related issues .<br> Provide user support for Windows operating systems and Microsoft Office applications .<br> Support users with system access, account issues, VPN connectivity and email-related problems .<br> Install, configure and troubleshoot desktops, laptops, printers and other end-user devices .<br> Perform basic user administration and access management using Active Directory .<br> Escalate unresolved or complex technical issues to the appropriate infrastructure, network, application or security teams.<br> Follow up on escalated incidents and ensure timely resolution and closure.<br> Ensure all incidents and service requests are handled in accordance with defined SLA timelines and IT support procedures .<br> Maintain accurate documentation of incidents, troubleshooting steps, resolutions and recurring issues.<br> Contribute to and maintain IT knowledge-base documentation and standard troubleshooting procedures.<br> Support employee onboarding and offboarding activities, including user accounts, access, devices and IT setup.<br> Coordinate with internal IT teams and external IT vendors, hardware suppliers, software providers and service partners when required.<br> Ensure compliance with IT policies, procedures, security requirements and operational standards.<br> Required Technical SkillsIT Support &amp; Troubleshooting Minimum 2 years of experience in IT support, service desk or help desk environments .<br> Strong knowledge of Windows Operating Systems .<br> Good working knowledge of Microsoft Office / Microsoft 365 applications .<br> Hands-on experience troubleshooting desktops, laptops, printers and other IT peripherals.<br> Basic understanding of hardware and software troubleshooting.<br> Networking &amp; Connectivity Basic knowledge of networking concepts including TCP/IP, DNS, DHCP and LAN/WAN fundamentals .<br> Experience troubleshooting basic network connectivity issues.<br> Experience supporting VPN connectivity and remote access issues.<br> Basic understanding of network and connectivity troubleshooting.<br> ITSM &amp; Service Management Hands-on experience with ITSM platforms , preferably ManageEngine, ServiceNow or similar.<br> Experience logging, categorizing, prioritizing, tracking and closing incidents and service requests.<br> Understanding of SLA management, escalation procedures and ticket lifecycle management .<br> Ability to maintain accurate incident records and technical documentation.<br> Knowledge of ITIL principles is preferred.<br> Active Directory &amp; User Administration Practical knowledge of Active Directory .<br> Experience with basic user administration, account creation/modification, password resets and access-related support.<br> Understanding of user onboarding and offboarding processes.<br> Security &amp; System Administration Basic understanding of cybersecurity risks and IT security best practices .<br> Basic system administration knowledge.<br> Ability to follow organizational security policies and access-control procedures.<br> Understanding of secure handling of user accounts, credentials and IT assets.<br> Preferred Certifications The following certifications will be considered an advantage: ITIL Foundation Microsoft certifications AWS certifications Oracle certifications Relevant software development or technology certifications Other recognized IT infrastructure, support or service management certifications Stakeholder &amp; Collaboration Responsibilities The role will work closely with: End users across the organization IT Infrastructure and Network teams Applications / Systems Support teams Information Security teams HR and Administration teams for onboarding and offboarding External IT vendors and hardware suppliers Software providers and technical support partners Internet and telecommunications service providers Required Behavioral Competencies The successful candidate should demonstrate: Strong stakeholder engagement and customer service orientation.<br> Excellent verbal and written communication skills.<br> Strong collaboration and teamwork.<br> Results-oriented approach with a focus on timely resolution.<br> Adaptability and willingness to learn new technologies and systems.<br> Professionalism and a strong sense of accountability.<br> Ability to work calmly and effectively under pressure.<br> Strong troubleshooting and problem-solving mindset.<br> Ability to prioritize multiple incidents and service requests.<br> Strong attention to detail and commitment to service quality.<br> Performance Expectations The successful candidate will be expected to: Resolve a high percentage of incidents within agreed SLA timelines.<br> Maximize First Contact Resolution (FCR) wherever possible.<br> Maintain accurate ticket categorization, documentation and closure.<br> Fulfil user service requests within agreed timelines.<br> Provide effective support for user access, email, VPN and hardware-related issues.<br> Escalate unresolved issues appropriately and within defined procedures.<br> Maintain high-quality incident and knowledge-base documentation.<br> Consistently comply with IT policies, procedures and SLA requirements.<br> Deliver a professional and positive end-user support experience.<br> Education Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field .<br> Equivalent relevant IT support experience may also be considered.<br> Ideal Candidate Profile The ideal candidate will be a hands-on IT Support / Service Desk professional who is comfortable working directly with end users and resolving day-to-day technical issues.<br> They should have practical experience with Windows, Microsoft Office, Active Directory, ITSM tools, VPN, email, hardware, basic networking and SLA-driven support environments .<br></span> </div>

Responsible and ensuring that the Aircraft and its associated components, equipment and maintenance records are maintained and updated to meet all relevant End User requirements.<br>Minimum Qualification & Experience:<br>Minimum Diploma/ Bachelor Degree in Aeronautical/ Aircraft Engineering or related form a university or institute. Minimum of 5+ years in aircraft maintenance experience in Avionics or related industry.<br>LANGUAGE SKILLS Must be able to read, write and understand Technical English.<br>DUTIES AND RESPONSIBILITIES <br>Receive, review and archive maintenance records. Update logbooks. Update various binders managed by Technical Records. Issue and follow up Discrepancy Reports. Prepare and issue various reports such as Aircraft Utilization report, Engine utilization report, Engine LLP Status reports, etc. Liaises with colleagues within and outside Technical Records to ensure availability of up to date and correct Maintenance Records. Provide support to compile records for Aircraft transfers. Provides recommendations and improvements of technical procedures and processes. Collect status of fleet, GCS, GSE, cannibalization, maintenance materials, AOG/IOR etc. on daily basis and report to end user. Ensure all maintenance activities are completed according to scheduled/unscheduled maintenance plan and feedback to end user if there are any incomplete tasks. Follow up the unscheduled parking of aircraft and GCS due to technical modification, troubleshooting, maintenance issues or AOG/IOR, and update customer, as and when required. Coordinate with customer for their additional requirements including and not limited to urgent staff deployment, temporary change for flight, aircraft maintenance etc. Prepare deployment plan and ensure that the readiness of aircrafts, GCS, GSE, Tools, POL, personnel/specialists, materials, GHE/GSE. Generate technical reports including and not limited to minutes of meeting, safety investigation etc. for internal and external purposes.<br>OTHER FACTORS <br>Must have strong charismatic and delegating attributes. Must be a team oriented able to operate in a multinational and multi-cultural environment. Preferred Skills: Knowledgeable on computerized Aircraft maintenance System. Must be able to communicate well with others, instill a team-work mentality, and lead by example. Ability to travel to FOB and remote working sites, work overtime and different shifts at short notice. Must work well with other departments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p><span>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.</span><br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p><span>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.</span></p> <p>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>

Job Location:<br><br>Anantara Mina Al Arab Ras Al Khaimah Resort<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.<br><br>Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.<br><br>To work as a team with colleagues, to ensure timely service and a smooth running operation. To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming. To perform every guest interaction in a friendly and welcoming manner To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures. To be completely familiar with the services offered in the restaurant and throughout the hotel. To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience. To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible. To check each table to ensure that it is clean, and fully set up before any guests are seated at the table. To check with guests to get feedback on the quality of their experience. Share any problems that arise with outlet managers, but try to take care of the problem at once. Pitch in and help in service whenever the need arises Work with the Cashier and relieve Cashiers on break Performing related duties and special projects as assigned.<br><br>Qualifications<br><br>Excellent customer service and interpersonal skills. Strong verbal communication skills. Friendly, welcoming, and professional demeanour. Positive attitude and professional appearance. Excellent grooming and presentation. Ability to manage reservations and seating arrangements. Familiarity with reservation systems and POS software. Strong organizational and multitasking abilities. Ability to handle guest inquiries and resolve minor complaints. Basic telephone etiquette and administrative skills. Ability to remain calm under pressure during busy service periods. Strong attention to detail.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

About Super Bakers Super Bakers is a children's baking and learning company that helps children develop confidence, creativity and life skills through hands-on baking experiences. We deliver engaging baking workshops in schools across the UAE, combining fun with learning in a safe, organised and inspiring environment. We are looking for an enthusiastic, organised and confident ECA Coordinator to lead and manage our after-school baking programmes.<br>About the role As the ECA Coordinator, you will be responsible for ensuring Super Bakers workshops are delivered to the highest standard across our partner schools. You will coordinate facilitators, prepare for sessions, lead demonstrations, maintain quality standards and ensure every child enjoys an engaging and memorable baking experience. This is a hands-on role combining coordination, teaching and leadership.<br>Key Responsibilities Programme coordination Coordinate all assigned school ECA sessions. Prepare for each workshop with the support of Super Bakers facilitators. Ensure all ingredients, equipment and materials are ready before each session. Coordinate meeting locations, arrival times and logistics with facilitators. Liaise with the Super Bakers team regarding schedules and operational updates.<br>Session Delivery Lead baking workshops at schools. Welcome students and create an engaging learning environment. Demonstrate each baking recipe step-by-step. Clearly explain baking techniques and safety instructions. Encourage participation while ensuring children remain engaged and supported throughout the session. Represent the Super Bakers brand professionally at all times.<br>Team Leadership Direct and support facilitators during workshops. Allocate responsibilities before and during sessions. Provide guidance and coaching to facilitators to ensure consistent delivery. Ensure workshops follow Super Bakers teaching methods and quality standards.<br>Quality Assurance & Reporting Monitor the quality of every workshop. Complete session reports in accordance with Super Bakers reporting guidelines. Record attendance, observations, incidents and feedback where required. Complete end-of-term reports and programme summaries. Identify opportunities for continuous improvement and share recommendations with management.<br>Health, Safety & Professional Standards Maintain a clean, organised and safe working environment. Follow all food hygiene and child safeguarding procedures. Ensure all equipment is accounted for before and after sessions. Maintain a professional appearance and positive attitude when representing Super Bakers<br>Skills & Experience Essentials:Previous baking experience (professional, commercial, culinary or extensive practical baking knowledge). Excellent spoken English. Confident presenting and speaking in front of groups of children. Experience working with children in a teaching, coaching, facilitation or educational environment. Strong organisational and time management skills. Ability to lead a small team. Professional, energetic and approachable personality. Reliable with excellent attention to detail. Ability to travel to schools across Dubai.<br>Desirable Culinary, hospitality or baking qualification. Experience delivering children's workshops. Food Safety & Hygiene certification. First Aid certification. Child safeguarding training.<br>Working Hours Part-time position. Two working days per week. Up to 8 hours per day depending on workshop schedules. Additional sessions may be offered based on programme demand.<br>Compensation Hourly rate (to be discussed based on experience). Transport reimbursement for travel between approved workshop locations, subject to Super Bakers' reimbursement policy and a maximum reimbursement cap. Any additional expenses must receive prior approval from management.<br>What We're Looking For The ideal candidate is someone who genuinely enjoys working with children, is passionate about baking and learning, thrives in an organised environment and takes pride in delivering exceptional experiences. They are confident leading groups, supporting facilitators and ensuring every workshop reflects the high standards of Super Bakers. If you're passionate about inspiring the next generation through baking, we'd love to hear from you.

Who We Are<br><br>NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, Funded Next, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm — 220,000+ daily users from 170+ nations, each chasing greatness in their own way.<br><br>Your Role in Our Mission<br><br>As Product Manager — Trading Platform, Rules & Risk, you sit at the most consequential intersection in our product organisation — where trader experience meets financial integrity. You will lead the squad responsible for the rule engine that governs every CFD challenge: designing new challenge types, defining how rules are surfaced to traders, building the simulation and backtesting infrastructure that lets us model change before we ship it, and partnering with Trading and Risk Management to close off abuse vectors before they reach scale. Every decision you make carries direct financial consequence — and that weight is exactly what makes this role compelling.<br><br>How You'll Make An Impact<br><br>Challenge Design & Rule Architecture<br><br>Design and launch new challenge types (beyond Stellar, Express, Evaluation) targeting new trader segments and creating incremental revenue streams Run competitive analysis on how other prop firms structure their challenges, rules, and risk parameters — ensure Funded Next’s rule design is differentiated and continuously innovated Lead the CFDs Trading Rules & Risk squad — write specs for heavy backend algorithmic work including the rule engine, simulation tools, and backtesting infrastructure<br><br><br>Trader-Facing Experience & Communication<br><br>Define how trading rules are visualised on the trader-facing dashboard — work closely with the Trader Success squad to ensure rule statuses, drawdown levels, violation warnings, and account health are displayed clearly and accurately Design and own the end-to-end rule violation communication process — define what triggers a notification, what the messaging says, which channel it goes through (in-app alert, email, dashboard warning), and how disputes are escalated and resolved<br><br><br>Internal Tooling & Simulation Infrastructure<br><br>Build internal admin tools requirements — define the interfaces that let the operations and risk team configure, monitor, simulate, and audit rules effectively Partner with engineering to build rule simulation and backtesting tools — enable what-if analysis so the team can model rule changes against historical trade data before deploying them<br><br><br>Abuse Detection & Risk Partnership<br><br>Collaborate deeply with Funded Next’s Trading and Risk Management team on abuse detection and management — translate abusive trading patterns (rule loopholes, coordinated trading, hedging abuse) into product-level rule adjustments, detection parameters, and enforcement workflows<br><br><br>Measurement & OKR Ownership<br><br>Define and track squad OKRs: GP margin per challenge type, pass/fail ratios, rule-change impact modelling accuracy, false-positive violation rate, and trader dispute volume related to rules<br><br><br>What You Bring<br><br>5+ years of product management experience, with significant exposure to financial products, risk management, or trading systems Strong quantitative and analytical skills — ability to build and interpret financial models, pass/fail simulations, and rule-change impact analyses Experience with business rule engines, configuration-driven product logic, or algorithmic decision systems Deep understanding of prop trading, CFD trading mechanics, drawdown calculations, and margin management — or demonstrable ability to learn complex financial domains quickly Experience designing data visualisation for complex states — defining how rule statuses, account health, and violation warnings should be presented to both end users and internal operations teams Strong process design skills — ability to define end-to-end communication workflows including trigger conditions, notification channels, messaging templates, and dispute escalation paths Experience working with risk management, fraud, or compliance teams — translating business risk findings into systematic product-level adjustments Understanding of abusive trading patterns in prop trading or financial markets (account manipulation, hedging exploitation, coordinated trading) and how to build product-level defences Comfort with high-stakes decision-making where errors carry direct, significant financial consequences Excellent collaboration skills with engineering teams working on heavy algorithmic and business-logic systems Bachelor’s degree in a relevant field (Finance, Engineering, Computer Science, Mathematics, or equivalent experience)<br><br><br>Your Journey After Applying<br><br>30-minute HR Session with the Talent Acquisition team60-minute Session with the Direct Supervisor60-minute Session with Chief Strategy Officer<br><br><br>Why Join NEXT<br><br>At NEXT Ventures, performance is more than numbers — it’s the pulse that drives innovation and impact. Join us to architect a world-class performance and rewards ecosystem that shapes how success is recognised across continents. Be part of the team that turns ambition into achievement and potential into performance.<br><br>Your next chapter in global leadership begins here.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a highly experienced Senior Oracle Fusion Financial Functional Consultant to lead the enhancement, support, implementation, and optimization of Oracle Fusion Financials across enterprise-wide ERP applications.<br> The role requires strong expertise in Oracle Fusion Financials, finance business processes, stakeholder management, financial governance, and digital transformation initiatives.<br> The consultant will work closely with Finance leadership, business users, IT teams, project managers, and implementation partners to deliver scalable, secure, and compliant Oracle Fusion Financial solutions aligned with organizational objectives, statutory requirements, and financial governance policies.<br> Key Responsibilities Functional Leadership Lead end-to-end implementation, enhancement, and support of Oracle Fusion Financial modules including: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Fixed Assets (FA) Cash Management (CM) Expenses Tax Intercompany Budgetary Control Financial Reporting Center Subledger Accounting (SLA) Conduct finance business process assessments and recommend Oracle best-practice solutions.<br> Facilitate business workshops, requirement gathering sessions, fit-gap analysis, and solution design discussions.<br> Prepare and review BRDs, FRDs, Functional Design Documents (FDDs), configuration documents, process flows, and test scenarios.<br> Collaborate with Finance stakeholders to improve financial controls, automation, and operational efficiency.<br> Solution Design &amp; Configuration Configure Oracle Fusion Financial modules based on business and statutory requirements.<br> Configure enterprise structures including Ledgers, Business Units, Legal Entities, Chart of Accounts, Accounting Calendars, and Accounting Methods.<br> Configure journal sources, journal categories, approval rules, payment terms, payment methods, invoice processing options, receivables configurations, tax rules, and SLA accounting rules.<br> Design financial approval workflows and security configurations.<br> Collaborate with technical teams for integrations, OTBI reports, BI Publisher reports, interfaces, and data migration activities.<br> Review solution design to ensure adherence to Oracle best practices and organizational standards.<br> Environment Management Configure Oracle Fusion Financial modules for approved business requirements.<br> Validate functional configurations before migration.<br> Support technical development teams during customization and extension development.<br> Prepare and execute unit test scenarios.<br> Review configuration migration packages.<br> Coordinate with technical consultants during development activities.<br> Lead and support System Integration Testing (SIT).<br> Execute regression testing for enhancements and Oracle quarterly updates.<br> Validate integrations with Procurement, HCM, Banking, and external systems.<br> Verify migrated configurations and master data.<br> Support User Acceptance Testing (UAT) preparation.<br> Ensure business scenarios are fully validated before production deployment.<br> Provide L2/L3 functional support for Oracle Fusion Financials.<br> Resolve production incidents within agreed SLAs.<br> Perform impact assessments for change requests.<br> Support month-end, quarter-end, and year-end financial closing activities.<br> Coordinate production deployments and post-deployment validation.<br> Support audit activities, compliance reviews, and financial reconciliations.<br> Monitor application stability and proactively identify improvement opportunities.<br> Lead SIT, UAT, regression testing, and production readiness activities.<br> Prepare test scenarios and test scripts aligned with finance business processes.<br> Support cutover planning, deployment validation, data reconciliation, and hypercare activities.<br> Ensure successful deployment with minimal business disruption.<br> Coordinate Oracle quarterly release validation and impact assessment.<br> Stakeholder &amp; Governance Management Engage with CFO Office, Finance Controllers, Business Process Owners, Internal Audit, PMO, Technical Teams, and Executive Stakeholders.<br> Participate in Steering Committee meetings and provide project status, risks, issues, and mitigation plans.<br> Ensure compliance with internal controls, audit requirements, financial policies, and regulatory standards.<br> Support governance initiatives for ERP enhancements and production support.<br> Support &amp; Continuous Improvement Provide functional production support for Oracle Fusion Financials.<br> Analyze production issues, perform root cause analysis, and implement corrective actions.<br> Raise and manage Oracle Service Requests (SRs) where required.<br> Identify opportunities for process automation and optimization.<br> Support Oracle quarterly cloud updates and regression validation.<br> Maintain knowledge articles, SOPs, and functional documentation.<br> Required Qualifications Bachelor's Degree in Finance, Commerce, Accounting, Business Administration, Computer Science, Engineering, or a related discipline.<br> MBA (Finance), CA, CMA, CPA, or equivalent professional qualification is preferred.<br> 8–12+ years of ERP experience with at least 5 years in Oracle Fusion Financials.<br> Proven experience in a minimum of 2–3 full lifecycle Oracle Fusion ERP implementations.<br> Strong understanding of financial accounting principles, reporting, compliance, and financial governance.<br> Mandatory Technical Expertise Oracle Fusion General Ledger (GL) Oracle Fusion Accounts Payable (AP) Oracle Fusion Accounts Receivable (AR) Oracle Fusion Fixed Assets (FA) Oracle Fusion Cash Management Oracle Fusion Expenses Oracle Fusion Tax Oracle Fusion Intercompany Oracle Fusion Budgetary Control Subledger Accounting (SLA) Financial Reporting Center Data Migration (FBDI/ADFDI) Financial Approval Workflow Configuration Integration awareness with Procurement, Projects, HCM, Treasury, Banking, and external applications.<br> Preferred Skills Experience in Government, Public Sector, or Large Enterprise Oracle ERP environments.<br> Knowledge of UAE financial regulations, VAT, public sector financial governance, and audit practices.<br> Experience with Oracle Enterprise Performance Management (EPM) integration.<br> Working knowledge of Oracle Integration Cloud (OIC).<br> Experience in Oracle Cloud quarterly release management and impact assessment.<br> Exposure to Financial Consolidation and Close processes.<br> Behavioral Competencies Strong analytical and problem-solving skills.<br> Executive-level communication and presentation capabilities.<br> Ability to manage multiple business and technical stakeholders.<br> Leadership in cross-functional and geographically distributed teams.<br> High attention to detail, compliance, and delivery excellence.<br> Strong customer service orientation and stakeholder relationship management.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Senior SharePoint Developer / Full Stack Engineer with strong hands-on experience in SharePoint development and design , along with solid expertise in C#, SQL, CSOM, JSOM, REST APIs, and SharePoint administration/configuration .<br> The ideal candidate will be responsible for designing, developing, enhancing, and supporting enterprise SharePoint applications and solutions.<br> The role also requires exposure to modern full-stack technologies such as JavaScript/TypeScript, React, and Node.<br>js , with experience working in large enterprise environments.<br> The candidate should be technically strong, self-driven, comfortable influencing multiple teams, and capable of communicating technical solutions effectively to senior and executive stakeholders.<br> Key Responsibilities Design, develop, customize, and maintain enterprise SharePoint solutions and applications.<br> Lead SharePoint development activities across the application lifecycle, from requirement understanding and technical design through development, testing, deployment, and support.<br> Develop and integrate solutions using SharePoint, C#, SQL, CSOM, JSOM, and REST APIs .<br> Design and develop SharePoint-based applications, workflows, custom components, integrations, and enterprise solutions.<br> Configure and administer SharePoint services and related application components.<br> Develop and maintain PowerShell scripts for SharePoint administration, automation, deployment, and operational activities.<br> Work with IIS, hosting environments, Web Application Pools, service/application accounts, and account permissions .<br> Collaborate with architecture, business, infrastructure, security, QA, and engineering teams to deliver high-quality enterprise solutions.<br> Ensure application and technical architecture meets enterprise engineering, security, scalability, and performance standards.<br> Participate in technical design discussions, code reviews, technology evaluations, and architecture decisions.<br> Research and benchmark technologies against industry and best-in-class solutions and recommend appropriate improvements.<br> Ensure adherence to coding standards, secure development practices, unit testing, documentation, and engineering best practices.<br> Troubleshoot and resolve complex application, integration, hosting, and production issues.<br> Work within Agile delivery teams and participate in relevant Agile ceremonies and delivery activities.<br> Mentor and provide technical guidance to other engineers and development teams.<br> Influence multiple teams through technical expertise and contribute to improving engineering productivity and effectiveness.<br> Take ownership of assigned initiatives and drive them independently while collaborating effectively across the organization.<br> Communicate technical concepts, architecture decisions, risks, and recommendations clearly to senior and executive management.<br> Required Technical SkillsSharePoint – Mandatory Minimum 5 years of hands-on SharePoint development and design experience .<br> Strong experience in SharePoint Development .<br> Strong understanding of SharePoint architecture and enterprise application development.<br> Hands-on experience with SharePoint REST APIs .<br> Strong development experience using: C# SQL CSOM (Client-Side Object Model) JSOM (JavaScript Object Model) Good knowledge of SharePoint Administration and configuration of SharePoint services .<br> Experience with PowerShell scripting , particularly for SharePoint administration and automation.<br> Strong understanding of: IIS Web Hosting Web Application Pools Application/service accounts Account permissions SharePoint hosting and configuration Full Stack – Preferred / Added Advantage Good experience with JavaScript and/or TypeScript .<br> Experience with React.<br>js . Experience with Node.<br>js . Understanding of modern full-stack application development and integration patterns.<br> API &amp; Integration Strong understanding and hands-on experience with REST APIs .<br> Experience integrating SharePoint applications with enterprise systems and external/internal services.<br> Understanding of API-based application architecture and integration best practices.<br> Functional / Domain Experience Experience working within banking, financial services, fintech, or other large enterprise environments is preferred.<br> Experience working on enterprise-scale applications and technology platforms.<br> Understanding of enterprise security, application architecture, and technology governance.<br> Experience working with business and technology stakeholders in complex organizational environments.<br> Engineering &amp; Delivery Practices Strong understanding of software development lifecycle and enterprise engineering practices.<br> Experience following: Coding standards Secure coding practices Unit testing standards Documentation standards Application quality standards Experience working in Agile methodologies .<br> Ability to contribute to technical architecture and application design decisions.<br> Ability to research, evaluate, and benchmark technologies against best-in-class solutions.<br> Leadership &amp; Soft Skills Ability to influence and collaborate with multiple technical and business teams.<br> Strong technical communication and stakeholder management skills.<br> Ability to share deep technical knowledge and improve team productivity and effectiveness.<br> Self-motivated and proactive with a strong ownership mindset.<br> Ability to independently drive initiatives and deliver outcomes with minimal supervision.<br> Strong collaboration skills across architecture, engineering, infrastructure, security, QA, and business teams.<br> Excellent interpersonal and presentation skills.<br> Ability to communicate technical concepts and present ideas effectively to senior and executive management .<br> Strong analytical, problem-solving, and decision-making capabilities.<br> Education Bachelor's or postgraduate degree in Computer Science, Information Technology, Engineering, or a related field .<br> Equivalent relevant industry experience may also be considered.<br> Preferred Qualification SharePoint Developer certification is preferred.<br> Ideal Candidate Profile The ideal candidate is a strong hands-on SharePoint engineer with 5+ years of development and design experience , rather than a purely administrative SharePoint profile.<br> Candidates with a combination of SharePoint + C# + SQL + CSOM/JSOM + REST APIs + PowerShell + IIS/hosting will be highly relevant.<br> Exposure to JavaScript/TypeScript, React, and Node.<br>js will provide an additional advantage.<br> Experience in banking, financial services, fintech, or large enterprise environments is strongly preferred.<br></span> </div>