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Overview<br><br>M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale<br><br>Imperial College London Diabetes & Endocrine Centre (ICLDEC) is a global leader in diabetes and endocrine treatment, education and research. Established in 2006 by Mubadala in partnership with the UK’s Imperial College London, the Centre specializes in treating all types of diabetes and endocrine disorders, as well as focusing on diabetes research, training, and public health awareness. The Centre, which operates four branches across Abu Dhabi, Al Ain and Al Dhafra, has gained international recognition for its holistic approach to the treatment of diabetes and related complications that enables patients to receive the full spectrum of care in one place.<br><br>The Senior Field Technician is responsible for providing onsite and remote technical support within a healthcare environment, ensuring the availability, reliability, and optimal performance of clinical and non-clinical IT systems. The role supports day-to-day hospital operations, including EMR systems, medical devices, and end-user computing.<br><br>Responsibilities<br><br>Provide onsite IT support to clinical and non-clinical staff, ensuring timely resolution of technical issues and uninterrupted system availability. Support and troubleshoot Electronic Medical Record (EMR) systems, preferably Cerner, and other healthcare applications to maintain efficient clinical workflows. Install, configure, maintain, and upgrade end-user devices, including workstations, laptops, tablets, printers, and scanners. Assist with integrated medical devices and healthcare technology systems, coordinating with vendors and application teams to resolve issues. Perform basic network and infrastructure support, including connectivity, Wi-Fi, and access-related troubleshooting. Support IT projects, facility expansions, system rollouts, user training, and go-live activities to drive successful technology adoption. Maintain accurate documentation, asset inventories, and compliance with IT policies, data privacy standards, and healthcare regulatory requirements.<br><br>Qualifications<br><br>Bachelor's degree or diploma with relevant major in Information Technology, Computer Science, or related field At least 5 years’ direct experience with user support in a multi system environment, preferably in a healthcare or hospital setting Experience supporting clinical applications and medical devices is a plus
Job Summary:We are seeking a warm, professional, and well-presented Spa Receptionist to be the face of our luxurious spa/salon for Men. You will be the first point of contact for clients, ensuring a welcoming and seamless front-desk experience. The ideal candidate should have excellent communication and customer service skills, and is passionate about wellness and beauty.<br>Key Responsibilities:Greet clients with a warm and friendly manner, providing a high standard of customer service. Handle phone calls, Whats App, and online bookings efficiently and professionally. Schedule and confirm client appointments using the salon’s booking system. Provide information on services, prices, and promotions. Assist clients with check-in/check-out and process payments. Maintain cleanliness and organization at the reception area. Coordinate with therapists, stylists, and management to ensure smooth operations. Handle client queries, concerns, or complaints calmly and effectively. Support administrative duties including inventory records and daily reports.<br>Requirements:Fluent in English (spoken and written). Previous experience in a receptionist or front desk role, preferably in a spa/salon or hospitality environment. Presentable, professional appearance with excellent grooming standards. Strong communication and interpersonal skills. Proficient in using booking systems and Microsoft Office applications. Positive attitude, team player, and customer-focused mindset. Flexible to work shifts, weekends, and holidays as needed.
Job Summary:We are seeking a warm, professional, and well-presented Spa Receptionist to be the face of our luxurious spa/salon for Men. You will be the first point of contact for clients, ensuring a welcoming and seamless front-desk experience. The ideal candidate should have excellent communication and customer service skills, and is passionate about wellness and beauty.<br>Key Responsibilities:Greet clients with a warm and friendly manner, providing a high standard of customer service. Handle phone calls, Whats App, and online bookings efficiently and professionally. Schedule and confirm client appointments using the salon’s booking system. Provide information on services, prices, and promotions. Assist clients with check-in/check-out and process payments. Maintain cleanliness and organization at the reception area. Coordinate with therapists, stylists, and management to ensure smooth operations. Handle client queries, concerns, or complaints calmly and effectively. Support administrative duties including inventory records and daily reports.<br>Requirements:Fluent in English (spoken and written). Previous experience in a receptionist or front desk role, preferably in a spa/salon or hospitality environment. Presentable, professional appearance with excellent grooming standards. Strong communication and interpersonal skills. Proficient in using booking systems and Microsoft Office applications. Positive attitude, team player, and customer-focused mindset. Flexible to work shifts, weekends, and holidays as needed.
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<span></span><p><span>The Business Intelligence (BI) Manager is responsible for leading the development, deployment, and continuous improvement of Keolis-MHI’s data visualization and reporting capabilities. Operating within the Business Strategy & Performance department, this role plays a pivotal part in supporting Keolis-MHI decision-making, operational visibility, and digital transformation. The BI Manager ensures that performance data is presented in a meaningful and accessible way, leveraging tools such as Power BI to create dashboards, trend reports, and predictive insights.</span></p><br>
<p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br>
<p><span><strong>Strategic</strong></span></p><br>
<ol>
<li><span>Develop and maintain a company-wide business intelligence strategy aligned with performance reporting, strategic objectives, and digital transformation goals.</span></li>
<li><span>Design scalable BI dashboard structures to support long-term growth in performance data usage and complexity.</span></li>
<li><span>Contribute to high-level decision-making by transforming raw performance data into strategic insights and visual narratives.</span></li>
<li><span>Deliver structured Power BI training sessions to Keolis-MHI staff across departments to promote self-sufficiency in dashboard usage, support data-driven decision making, and build organizational capability in digital reporting tools.</span></li>
</ol> <p><span><strong>Financial</strong></span></p><br>
<ol>
<li><span>Lead value creation by enabling detailed performance monitoring, benchmarking, and cost-efficiency analysis through data visualization.</span></li>
<li><span>Identify trends and anomalies in KPI data that impact contractual penalties or incentives and contribute to attribution-related analytics.</span></li>
</ol> <p><span><strong>Stakeholder / Customer </strong></span></p><br>
<ol>
<li><span>Collaborate closely with internal stakeholders, including the Performance team and department heads, to design and deliver BI products that meet end-user needs.</span></li>
<li><span>Ensure BI tools support RTA and Keolis-MHI reporting expectations and contribute to the preparation of regulatory dashboards.</span></li>
<li><span>Present findings, visualizations, and recommendations to internal clients and stakeholders with clarity and impact.</span></li>
</ol> <p><span><strong>Operational </strong></span></p><br>
<ol>
<li><span>Lead the design and development of dashboards in Power BI, ensuring that they are accurate, intuitive, and responsive to evolving business needs.</span></li>
<li><span>Translate business questions into reporting logic, working closely with the Engineering Data team to validate and structure data sources.</span></li>
<li><span>Maintain a library of standardized reports, dashboards, and data visualizations to support ongoing performance tracking and strategic reviews.</span></li>
<li><span>Support the automation and streamlining of manual reporting processes across the organization.</span></li>
</ol> <p><span><strong>Capability / People </strong></span></p><br>
<ol>
<li><span>Build BI capability across departments by promoting performance data literacy and training end-users on dashboard functionality and insights.</span></li>
<li><span>Act as a change agent for digital reporting maturity, encouraging a shift from Excel-based to dynamic, real-time data environments.</span></li>
</ol> <p><span><strong> Dimensions</strong></span></p><br>
<ol>
<li><span>Responsible for all digital visualization of performance data within the Business Strategy & Performance team.</span></li>
<li><span>Primary owner of all Power BI dashboards, linked to both contractual KPIs and internal operational reporting.</span></li>
<li><span>Key contributor to executive reporting, strategic reviews, and cross-departmental performance discussions.</span></li>
<li><span>Interfacing regularly with Engineering Data, Performance, and IT teams to ensure platform alignment and data accessibility.</span></li>
<li><span>Office environment. Occasional travel may be required.</span></li>
</ol> <p><span><strong>EDUCATIONAL QUALIFCATIONS</strong></span></p><br>
<p><span>Min.</span></p><br>
<p><span>Required</span></p><br>
<p><span>Desirable</span></p><br>
<br>
<p><span>Education</span></p><br>
<ol>
<li><span>Bachelor’s degree in data Analytics, Engineering, or a related field.</span></li>
</ol>
<ol>
<li><span>Master’s degree or formal training in data science, business intelligence, or digital transformation.</span></li>
</ol>
<br>
<p><span>Experience</span></p><br>
<ol>
<li><span>Relevant experience in business intelligence, data visualization, or performance reporting roles.</span></li>
<li><span>Power BI Expertise:</span>
<ul>
<li><span>Proven experience designing, building, and maintaining Power BI dashboards and data models.</span></li>
</ul>
</li>
<li><span>Performance Management and Analysis:</span>
<ul>
<li><span>Experience developing dashboards and reports for executive performance reviews and KPI tracking.</span></li>
</ul>
</li>
<li><span>Cross-Functional Coordination:</span>
<ul>
<li><span>Demonstrated ability to work across teams to define data requirements, align KPIs, and support decision-making.</span></li>
</ul>
</li>
<li><span>Digital Transformation:</span>
<ul>
<li><span>Experience replacing manual processes with automated BI solutions.</span></li>
</ul>
</li>
<li><span>International experience</span></li>
</ol>
<ol>
<li><span>Public transportation sector experience preferred. </span></li>
</ol>
<br>
<p><span>Skills / Training</span></p><br>
<ol>
<li><span>Fluent in English. </span></li>
<li><span>Proficient in Microsoft Power BI, Excel, and other Microsoft 365 tools.</span></li>
<li><span>Familiarity with data warehouse integration preferred.</span></li>
</ol>
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</div>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>Lead Engineer, Interface<br><br><p><b><i>"Belong, Connect, Grow, with KBR! </i></b></p><br><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</i></b></p><br><br><br><p><b><i>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</i></b></p><br><br><br><p>KBR is looking for a <b>Lead Engineer, Interface </b>for a <b>PMC project </b>with <b>NGL/ Gas Processing experience to be based in Abu Dhabi.</b></p><br><br><br><p><b><u>Experience required:</u></b></p><br><br><br><ul><li>Minimum Overall 18+ years of oil & gas experience.</li><li>Must have handled mega Oil & Gas FEED/ EPC Projects (more than 1 billion US$).</li><li>Experience within EPC & Detail Engineering projects.</li><li>Experience in Projects involving NGL/ Gas Processing Plants.</li><li>Bachelor’s degree in engineering is a must.</li></ul><br><p>Interested and suitable candidates who are matching the above criteria please apply for the role. Suitable candidates will be contacted directly.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Position: Chief Operating Officer (COO), Cryptocurrency Exchange Reporting Line: Reports directly to the Group Chief Executive Officer (Group CEO).<br> Location: Fully Remote General Purpose: Responsible for launching and operationally scaling the cryptocurrency exchange, ensuring excellence in execution, regulatory compliance, and efficient business operations across all functional areas.<br> Specific Objectives (~12 months): Establish a global network of introducing brokers/key opinion leaders (IBs/KOLs) and retail partners to drive customer acquisition and platform growth.<br> Define and initiate the licensing roadmap across key jurisdictions to enable compliant operations and future market expansion.<br> Implement convenient and reliable fiat on- and off-ramp solutions tailored to the needs of each operational market.<br> Build and structure a scalable, cross-functional operations team to support growth, compliance, and service excellence.<br> Achieve operational break-even through disciplined cost management, revenue optimization, and strategic scaling.<br> Develop and formalize a clear, differentiated unique value proposition (UVP) to guide positioning, messaging, and go-to-market efforts.<br> Design and deploy a CRM, client member area (for clients and IBs/KOLs), and a back-office system to support commercial operations, partner management, and internal workflows.<br> Key Activities: Establish and enforce internal operational policies and external partner standards to ensure consistent, compliant, and scalable execution.<br> Recruit, structure, and lead a sales team focused on acquiring and managing relationships with crypto Introducing Brokers/Key Opinion Leaders (IBs/KOLs).<br> Build and oversee a compact, results-driven marketing team focused on events, affiliate programs, and performance marketing initiatives.<br> Identify, evaluate, and onboard payment service providers (PSPs) to support reliable fiat on- and off-ramp capabilities in key markets.<br> Set up and operationalize a customer support function, including recruitment, training, and certification of support agents to ensure consistent service standards.<br> Develop a comprehensive business plan and execution roadmap outlining operational priorities, growth strategies, financial projections, and resource requirements.<br> Lead the rollout of a minimum viable product (MVP), conduct user testing, and validate product-market fit prior to full-scale market launch.<br> Establish the technological infrastructure necessary to support core operational processes and policies, including but not limited to fraud prevention, compliance, and risk management systems.<br> Define key performance indicators (KPIs) for all critical processes and implement a business intelligence (BI) dashboard for executive and board-level reporting.<br> Map and define the end-to-end customer journey to optimize user experience, retention, and conversion across all touchpoints.<br> Employer Value Proposition: Founding team with decades of leadership experience in crypto and FX markets, including deep expertise in liquidity provision and risk management.<br> Proven track record with over 100 white-label crypto exchanges successfully delivered.<br> Existing global network of introducing brokers (IBs), enabling immediate distribution and acquisition momentum.<br> Deep expertise in China and Southeast Asia markets, offering region-specific insight, partnerships, and go-to-market capabilities.<br> Best-in-class B2B sales processes and operational know-how across crypto and financial technology sectors.<br> Strategic, founder-facing role with full ownership over operational execution and platform scale-up.<br> Opportunity to shape and launch a new exchange brand backed by tested infrastructure and global market ambition.<br> Operated by founders located in clean, regulated jurisdictions, ensuring institutional readiness and long-term compliance integrity.<br> Clear long-term vision and strategic direction set by the founding team, with a strong commitment to sustainable growth and value creation.<br> Fully capitalized and execution-ready, eliminating fundraising distraction and enabling immediate go-to-market focus.<br> Fully functional technical MVP in place, allowing the COO to focus on scaling, partnerships, and operational excellence from day one.<br> Effective, hands-on board and a low-bureaucracy environment enabling fast decision-making and high operational autonomy.<br> Potential for equity participation, profit sharing, and meaningful long-term upside aligned with performance and growth milestones.<br> Flexible work model with hybrid or fully remote setup, plus access to the Group’s collective expertise and operational support resources.<br> Realistic path to become Chief Executive Officer (CEO) within 12 months based on performance and strategic alignment.<br> Backed by a larger group with fully staffed finance, customer support, and operations teams providing shared services and scalability from day one.<br> Assessment Process: Candidate evaluation will consist of three interview rounds with board members, focusing on strategic alignment, operational experience, and cultural fit.<br> Each interview will assess core competencies relevant to the role, with particular attention to execution readiness, leadership capabilities, and crypto-specific domain knowledge.<br> Key Competences: Strategic and operational planning: ability to structure business models, roadmaps, and execution frameworks aligned with company goals.<br> Crypto-native business development: deep understanding of the crypto ecosystem, including introducing brokers, affiliate models, and fiat/crypto flows.<br> Regulatory and compliance acumen: familiarity with global licensing processes, risk frameworks, and operational controls for crypto exchanges.<br> Cross-functional team leadership: proven ability to build and manage lean, high-performing teams across sales, marketing, support, and operations.<br> Technology infrastructure oversight: capability to define, integrate, and govern operational tech stacks supporting KYC, fraud prevention, and customer service.<br> Customer experience design: expertise in mapping customer journeys and optimizing UX across digital platforms.<br> KPI design and reporting: proficiency in defining process metrics and leading the development of BI dashboards for internal and board-level stakeholders.<br> Product-market validation: experience in managing MVP launches, interpreting user feedback, and adapting offerings to improve fit and performance.<br> Business systems architecture and vendor management: ability to define business requirements, evaluate technical solutions, and oversee the implementation of CRM, client portals, and operational back-office systems.<br> Likely Current Job: Candidates are likely serving as Chief Operating Officer or Senior Operations Leaders within: Centralized cryptocurrency exchanges (CEXs), particularly those with hands-on experience in building support functions, partner channels, and back-office infrastructure Crypto exchanges with global or multi-jurisdictional operations requiring licensing, fiat integrations, and scalable client-facing systems</span> </div>
<h2 class="h5">Job description</h2>
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<p>Wood is currently inviting expressions of interest for a Senior Integrity Engineer to join our team in Abu Dhabi. This is a client secondment role supporting one of our major energy sector clients, with an assignment duration of three years.</p><br><p>The Senior Integrity Engineer will support the delivery of integrity engineering activities as part of a broader asset integrity management programme for a major operating client in the UAE.</p><br><p>The role will be responsible for undertaking integrity assessments, supporting RBI and FFS studies, developing technical deliverables and providing engineering expertise to multidisciplinary teams involved in the operation and maintenance of oil and gas facilities.</p><br><p>The successful candidate will be embedded within the client's organisation and will contribute to the ongoing integrity, reliability and performance of critical production assets.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world.</strong></p><br><p>Our Technical Consulting and Decarbonization teams combine consultancy solutions with technical expertise to support our client’s capital investment decisions across the global energy and materials markets.</p><br><p>From advisory (front end studies, concept design and strategic planning) to design (FEED, detailed design and owner’s engineer) through to delivery (project management consulting), we lead our clients to the best possible outcomes. Not forgetting our world-leading subsea, decarbonisation, new energies, asset optimization and technology development expertise, our ability to add value to our clients' portfolios and projects knows no bounds.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion: </strong>We are an organisation actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration packag</strong>e: With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: Ensures inpatient, </strong>and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover</li> <li><strong>End of Service Gratuity:</strong> In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li>Commitment to continued professional development: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy:</strong> Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Deliver integrity engineering studies and technical assessments for client operating assets.</li> <li>Support development of integrity management strategies and inspection programmes.</li> <li>Participate in Risk-Based Inspection (RBI) studies and methodology development activities.</li> <li>Support Integrity Operating Window (IOW) development and implementation activities.</li> <li>Review asset integrity threats, degradation mechanisms and inspection requirements associated with process facilities and pipelines.</li> <li>Develop technical reports, engineering recommendations and integrity management deliverables.</li> <li>Contribute to Fitness-for-Service (FFS), Root Cause Analysis (RCA) and asset life extension studies.</li> <li>Participate in site visits, integrity reviews, technical workshops and stakeholder meetings.</li> <li>Liaise with multidisciplinary teams to ensure effective implementation of integrity recommendations.</li> <li>Ensure compliance with client requirements, applicable codes, standards and industry best practice.</li></ul><br>Qualifications:<br><ul> <li>Bachelor's Degree in Mechanical Engineering, Materials Engineering, Chemical Engineering, Metallurgy, or related engineering discipline.</li> <li>API 580 certification.</li> <li>API 571 certification</li> <li>API 510, API 570 or API 653 certifications advantageous.</li></ul><p>Personal attributes:</p><br><ul> <li>Solutions-oriented with strong technical judgement.</li> <li>Strong organisational and reporting skills.</li> <li>Ability to manage multiple priorities and stakeholders.</li> <li>Team player with collaborative approach.</li> <li>Commitment to continuous professional development and HSSE excellence.</li></ul><p>Knowledge, Skills and Experience:</p><br><ul> <li>Minimum 10 years' experience in integrity engineering, inspection or asset integrity management within oil and gas or related industries.</li> <li>Experience supporting integrity management and inspection programmes.</li> <li>Practical knowledge of Risk-Based Inspection (RBI), Fitness-for-Service (FFS) and asset life assessment methodologies.</li> <li>Experience supporting Integrity Operating Window (IOW) programmes and integrity management systems.</li> <li>Familiarity with API, ASME, ISO and DNV standards relevant to asset integrity management.</li> <li>Ability to prepare engineering reports, assessments and technical recommendations.</li> <li>Experience working with operating assets and brownfield facilities.</li> <li>Previous experience supporting National Oil Companies (NOCs), major international operators or operating assets within the Middle East preferred.</li> <li>Strong written and verbal communication skills.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Knowledge & Expertise 1. Strong knowledge and hands-on experience in Digital Channels.</p><ol><li><p>Solid understanding of the Investment and Wealth Management domain.</p></li><li><p>Ability to analyze, troubleshoot, and resolve technical issues by coordinating with vendors and internal IT teams.</p></li><li><p>Good understanding of IT Change Management and Problem Management processes.</p></li><li><p>Practical experience with AWS DevOps tools, Kubernetes platforms, application servers, and web services.</p></li><li><p>Experience in Dynatrace for application performance monitoring and issue diagnostics.</p></li><li><p>Ability to work in a 24/7 production support environment and handle high pressure situations effectively.</p></li><li><p>Support the Project Manager in delivering technology enabled initiatives and IT deliverables for medium, high, or strategic priority projects.</p></li><li><p>Review vendor-provided solutions to ensure alignment with project and technical requirements.</p></li><li><p>Assist business users in understanding system functionalities and technical capabilities.</p></li><li><p>Define and agree on SLAs related to project deliverables and ensure timely fulfilment.</p></li><li><p>Investigate business reported issues and manage resolution by working with internal IT or vendors.</p></li><li><p>Support overall project administration, including project planning and reporting.</p></li><li><p>Assist in preparing and coordinating project documentation (transition documents, technical procedures, etc.).</p></li><li><p>Support vendor evaluation processes and monitor contract compliance and implementation quality.</p></li><li><p>Assist the Project Manager in ensuring smooth transition from project to production and proper handover to the production support team.</p></li><li><p>Provide support for SIT and ensure comprehensive UAT assistance for business users.</p></li></ol><p>Technology 1. OpenShift (Red Hat) Container Platform – Deployment, scaling, and basic administration.</p><ol><li><p>AWS EKS (Elastic Kubernetes Service) – Cluster management, deployments, and Kubernetes operations.</p></li><li><p>Oracle Database 19c – Administration, performance tuning, and SQL development.</p></li><li><p>Kong API Gateway – API management, routing, authentication, and observability.</p></li><li><p>Temenos (Kony) Fabric Platform – Integration, service orchestration, and middleware capabilities.</p></li><li><p>TIBCO ESB – Enterprise Service Bus observability</p></li><li><p>GitHub Actions / GitHub Pipelines – CI/CD pipeline configuration and automation.</p></li><li><p>HPA (Horizontal Pod Autoscaling) – Kubernetes autoscaling configuration and optimization.</p></li><li><p>ETL Tools & Processes – Data extraction, transformation, and loading operations.</p></li><li><p>React JS – Modern front end application debugging capabilities.</p></li><li><p>Messaging Technologies – MQ, Topics, and related messaging frameworks.</p></li><li><p>IBM WebSphere – Basic administration and deployment workflows.</p></li><li><p>API Knowledge – RESTful APIs, integrations, security, and lifecycle management.</p></li><li><p>Android & iOS App Store Management – Publishing, versioning, and release processes.</p></li><li><p>Databases – Oracle, SQL Server, and other relational database engines.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>(indicate years of experience required for the role as well) 1. At least 4–5 years in IT with a banking background, with at least 1–2 years in a role involving handling of application systems and technical systems. Strong experience in team collaboration within a service-oriented culture is required.</p><ol><li><p>Working knowledge and experience of banking operations and related challenges.</p></li><li><p>Ability to prioritize and handle multiple tasks effectively.</p></li><li><p>Knowledge and ability to apply quality control techniques.</p></li><li><p>Strong written and verbal communication skills in English; Arabic is an advantage.</p></li><li><p>Influencing, persuasion, and negotiation skills.</p></li><li><p>Excellent interpersonal skills.</p></li><li><p>Willingness and flexibility to work in night shifts as per business requirements.</p></li><li><p>Ability to build partnerships and interact with stakeholders at all levels.</p></li><li><p>Strong planning, analytical, and time management skills.</p></li><li><p>Excellent person-to-person communication skills.</p></li></ol></li></ul><p></p></section>
<ul><li><p>Generate and process inpatient and outpatient bills accurately and in a timely manner.</p></li><li><p>Verify insurance coverage, approvals, co-payments, and policy validity prior to billing.</p></li><li><p>Ensure daily charge posting for all admitted (IP) patients in coordination with clinical documentation.</p></li><li><p>Collect deposits from cash-paying inpatients on a daily basis and update the billing system accordingly.</p></li><li><p>Address and resolve billing-related inquiries from patients and internal departments.</p></li><li><p>Apply appropriate rate plans, discounts, and DOA approvals as per hospital policy.</p></li><li><p>Coordinate with insurance, front office, and clinical teams to ensure seamless billing and revenue processes.</p></li><li><p>Support the admission process by verifying insurance eligibility, capturing accurate patient and policy details, and coordinating with front office and Nursing team.</p></li><li><p>Perform daily charge entry for inpatient services based on medical records and department inputs.</p></li><li><p>Collect advance deposits from self-paying inpatients and update records in the billing system.</p></li><li><p>Conduct pre-admission checks for insurance eligibility, policy coverage, co-payment details, and documentation accuracy.</p></li><li><p>Liaise with the front office and admission desk to ensure proper billing classification and correct insurance tagging at the time of admission.</p></li><li><p>Upload required insurance documents (approvals, EIDs, insurance cards) to the EMR for audit and claim submission.</p></li><li><p>Monitor patient class, package applicability, and treatment changes during hospitalization and coordinate with concerned departments for billing updates.</p></li><li><p>Communicate clearly with patients regarding financial responsibilities, estimated costs, and deposit requirements.</p></li><li><p>Collaborate with clinical teams to capture all billable services, investigations, and procedures timely.</p></li><li><p>Escalate discrepancies or delays in billing information to the billing supervisor or RCM manager.</p></li><li><p>Maintain organized and up-to-date billing records in compliance with hospital policies and audit requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in commerce / accounting / business</p></li><li><p>2–3 years of billing and customer service experience in healthcare (UAE preferred)</p></li><li><p>Knowledge of UAE insurance processes and EMR systems</p></li></ul>
<ul><li><p>Generate and process inpatient and outpatient bills accurately and in a timely manner.</p></li><li><p>Verify insurance coverage, approvals, co-payments, and policy validity prior to billing.</p></li><li><p>Ensure daily charge posting for all admitted (IP) patients in coordination with clinical documentation.</p></li><li><p>Collect deposits from cash-paying inpatients on a daily basis and update the billing system accordingly.</p></li><li><p>Address and resolve billing-related inquiries from patients and internal departments.</p></li><li><p>Apply appropriate rate plans, discounts, and DOA approvals as per hospital policy.</p></li><li><p>Coordinate with insurance, front office, and clinical teams to ensure seamless billing and revenue processes.</p></li><li><p>Support the admission process by verifying insurance eligibility, capturing accurate patient and policy details, and coordinating with front office and Nursing team.</p></li><li><p>Perform daily charge entry for inpatient services based on medical records and department inputs.</p></li><li><p>Collect advance deposits from self-paying inpatients and update records in the billing system.</p></li><li><p>Conduct pre-admission checks for insurance eligibility, policy coverage, co-payment details, and documentation accuracy.</p></li><li><p>Liaise with the front office and admission desk to ensure proper billing classification and correct insurance tagging at the time of admission.</p></li><li><p>Upload required insurance documents (approvals, EIDs, insurance cards) to the EMR for audit and claim submission.</p></li><li><p>Monitor patient class, package applicability, and treatment changes during hospitalization and coordinate with concerned departments for billing updates.</p></li><li><p>Communicate clearly with patients regarding financial responsibilities, estimated costs, and deposit requirements.</p></li><li><p>Collaborate with clinical teams to capture all billable services, investigations, and procedures timely.</p></li><li><p>Escalate discrepancies or delays in billing information to the billing supervisor or RCM manager.</p></li><li><p>Maintain organized and up-to-date billing records in compliance with hospital policies and audit requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in commerce / accounting / business</p></li><li><p>2–3 years of billing and customer service experience in healthcare (UAE preferred)</p></li><li><p>Knowledge of UAE insurance processes and EMR systems</p></li><li><p><strong>Leadership </strong></p><p>Drive Performance and Results</p><p>Coaching and Mentoring</p><p>Patient Communication & Care</p></li></ul>
<p>The IT Business Analyst (Automotive) acts as the bridge between automotive operations and technology delivery.<br>This role ensures that dealership business processes — across Service, Spare Parts and Operations — are clearly defined, audit-ready, and aligned with industry best practice, while remaining scalable across current and future markets.<br>The role plays a critical part in the ERPNext/DMS implementation, guiding the business toward standardised, efficient, and technology-enabled dealership operations.<br></p><p><br></p><p><strong>Key roles:</strong></p><p><strong>Business Requirements & Process Excellence</strong></p><ul><li><p>Lead the end-to-end definition, documentation, and validation of business requirements for ERPNext/DMS and future digital initiatives.</p></li><li><p>Map and optimise end-to-end dealership processes, with a primary focus on After-Sales (Service, Workshop & Spare Parts).</p></li><li><p>Conduct current-vs-future-state and gap analyses to drive process improvement.</p></li><li><p>Identify inefficiencies and propose pragmatic, industry-aligned improvements.</p><p><br></p></li></ul><p><strong>Automotive Domain Leadership (Subject Matter Expertise)</strong></p><ul><li><p>Act as Subject Matter Expert for automotive dealership operations.</p></li><li><p>Ensure ERP and DMS system designs reflect real-world dealership practices, not theoretical workflows.</p></li><li><p>Challenge business assumptions and requirements where misaligned with best practice or scalability.</p></li><li><p>Actively guide ERPNext/DMS configuration decisions based on dealership standards.<br></p><br></li></ul><p><strong>Audit, Governance & Compliance</strong></p><ul><li><p>Ensure business processes and system requirements are fully documented and audit-ready.</p></li><li><p>Support Internal Audit reviews and remediation efforts.</p></li><li><p>Embed governance, control, and traceability into business and system processes.</p></li></ul><p><br></p><p><strong>IT–Business Engagement</strong></p><ul><li><p>Serve as the primary interface between business stakeholders and IT teams.</p></li><li><p>Translate complex business needs into clear, actionable functional specifications.</p></li><li><p>Facilitate workshops, requirement-gathering sessions, and validation meetings.</p></li><li><p>Act as a trusted advisor to business leaders on process and system design.</p></li></ul><p><br></p><p><strong>Solution Delivery Support</strong></p><ul><li><p>Work closely with ERPNext/DMS implementation and integration partners.</p></li><li><p>Maintain functional design documents, process maps, and specifications.</p></li><li><p>Coordinate with development, integration, and testing teams to ensure requirements are delivered as intended.</p></li></ul><p><br></p><p><strong>Continuous Improvement & Digital Roadmap</strong></p><ul><li><p>Identify opportunities for automation, standardisation, and digital enablement.</p></li><li><p>Promote consistent processes across branches and markets.</p></li><li><p>Contribute to the automotive digital roadmap with a strong process and governance lens.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience:</strong></p><ul><li><p>Minimum 7 years as an IT Business Analyst within an automotive dealership environment.</p></li><li><p>Mandatory: direct, hands-on experience in After-Sales (Service, Workshop & Spare Parts) operations, including process design and systems support for warranty, job cards, technician scheduling, parts inventory, and customer service workflows. This is a specific capability gap the role is intended to close; candidates without demonstrable After-Sales exposure will not be considered.</p></li><li><p>Strong understanding of Dealer Management Systems (DMS) and ERP platforms.</p></li><li><p>Proven experience in end-to-end process mapping and optimisation.</p></li><li><p>Experience supporting multi-branch or multi-market dealership operations.</p></li><li><p>Strong analytical, documentation, and stakeholder management skills.</p></li><li><p>English required; Arabic advantageous.</p></li></ul><br><p><strong>Soft Skills & Competencies:</strong></p><ul><li><p>Structured, analytical thinker with strong attention to detail.</p></li><li><p>Confident communicator capable of influencing senior stakeholders.</p></li><li><p>Comfortable operating in fast-paced, changing environments.</p></li><li><p>High integrity, strong governance mindset, and audit awareness.</p></li></ul>
Location<br><br>San Francisco (Hybrid)<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>Customer Operations<br><br>Compensation<br><br>$58K – $82K<br><br>Overview Application<br><br>About Us<br><br>Our software solves the most critical emerging grid integration challenges to ensure that the impending energy transition is clean, equitable, and resilient. Our enterprise solutions help the grid absorb the coming electrification wave with ease. Utilizing modern, cloud-native platform architecture and robust systems optimization, Weave Grid’s software is built from the ground up to tackle the most critical network challenges while meeting the stringent regulatory, security, and reliability requirements of the utility industry.<br><br>About The Role<br><br>We are seeking a devoted, empathetic, and thoughtful Customer Experience (CX) Associate to join our Customer Operations Team and serve as an ambassador to our customer participant base. The CX Associate is our closest link to our customers, and a critical contributor to their journey with Weave Grid.<br><br>The person stepping into the role will be responsible for creating a stellar experience for our customers participating in our serviced utility programs. They will be directly responsible for triaging, answering, and resolving tickets, as well as summarizing and sharing feedback from customers. This will require becoming deeply familiar with both our application functionality and driver needs. This role is hybrid, with in-office days on Tuesdays and Thursdays.<br><br>As Specific Responsibilities, The CX Associate Will<br><br>Respond to customer inquiries and requests over email and other channels, adhering to our Customer Support guidelines and SLAs. Appropriately escalate specific issues, as needed, in a timely manner Identify and flag gaps in resources and content that would help drivers resolve problems quickly and easily Document issues to help Engineering and Product teams resolve specific bugs Gather, summarize, and share insights on customer needs, preferences, concerns, and perspectives to help improve the user experience and ensure the team’s work is maximizing value for customers Send email campaigns to proactively address emerging issues, program updates, or other ad hoc requests Process customer incentives accurately and on time, troubleshooting any payment or eligibility discrepancies as they arise Create and own help center articles and customer-facing content, keeping materials up to date as products, policies, and FAQs evolve<br><br>About You<br><br>You are a customer experience professional or community lead who has served on the front lines of startup consumer products. You have 1-2 years of experience in Customer Operations or Customer Support. You love delighting the customers you support and take great pride in ensuring they are satisfied with the assistance received.<br><br>You are familiar with translating complex technical concepts into clear, digestible explanations for non-technical users — whether that's walking a customer through how something works in detail, or writing help center content that lets customers self-serve.<br><br>You can nimbly engage with users while effectively advocating for new features inspired by their feedback. In managing a backlog of user tickets, you identify common issues to be prioritized and addressed through platform content and product enhancements.<br><br>You keep a close eye on indicators of user satisfaction, including CSAT, ticket response, and resolution times. You focus relentlessly on actions that provide the highest leverage for keeping users happy.<br><br>You are considerate, enthusiastic, and precise in your communications. You are determined and methodical when investigating issues — a sleuth constantly assembling a clear record of facts and underlying circumstances around reported issues, so that you can respond effectively and empower colleagues to do the same.<br><br>Some of the specific skills and traits you bring include:<br><br>Familiarity with common customer service software platforms (like Zendesk) and common productivity tools (Gdocs, JIRA, etc.) Passion for helping users Clear and succinct communication skills with technical concepts Strong organization and structure in your work Basic proficiency in standard tools for data entry and tracking (like Excel / Gsheets) Experience with AI tools or agents is a nice-to-have Comfort working under conditions of ambiguity and loosely defined requirements, which can be common in the startup environment A deep hunger for ongoing learning and personal growth A passion for decarbonization and reducing global climate risk<br><br>The total compensation for this opportunity includes a base salary range of $58,000 - $82,000 plus equity (stock options) and benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, skill, and location. Please note that Weave Grid may not necessarily hire individuals at or near the top of the base salary range. As you go through our interview process, our recruiter will work with you to identify a competitive base salary within the proposed range and combine it with an equity package to get you excited about your future at Weave Grid.<br><br>Compensation Range: $58K - $82K<br><br>Powered by Ashby<br><br>Privacy Policy Security Vulnerability Disclosure
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<p>Are you confident, outgoing, and love interacting with people? We're looking for <b>Arab female live stream hosts (ages 20–30)</b> who are comfortable speaking in front of the camera, enjoy engaging in group conversations, and can naturally connect with a live audience.</p><p><br></p><p><b>Location:</b> Dubai <i>(Applicants must currently be based in Dubai)</i></p><p><br></p><p><b>Salary & Benefits</b></p><p><b>During Probation</b></p><ul><li>AED 4,000 Basic Salary</li><li>AED 1,000 Performance Incentive upon achieving targets</li></ul><p><b>After Successful Completion of Probation</b></p><ul><li>AED 4,000 Basic Salary</li><li>Attractive percentage of diamonds earned</li><li>Total monthly earnings can reach <b>AED 10,000–20,000+</b>, depending on performance</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Accommodation provided near the office</li><li>Employment visa after successful completion of probation</li><li>In-house wardrobe stylist and makeup artist</li><li>One day off every week</li></ul><p><br></p><p><b>Working Hours</b></p><p><b>Monday to Saturday</b></p><p>9:30 AM – 6:30 PM</p><p><br></p><p><b>Requirements</b></p><ul><li>Arab female, aged 20–30</li><li>Currently based in Dubai</li><li>Attend the office daily for live streaming</li><li>Confident speaking in front of the camera</li><li>Comfortable participating in group live chats and interacting with viewers</li><li>Friendly, outgoing personality with excellent communication skills</li><li>Positive attitude and willingness to learn</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Currently based in Dubai</li><li>Attend the office daily for live streaming</li><li>Confident speaking in front of the camera</li><li>Comfortable participating in group live chats and interacting with viewers</li><li>Friendly, outgoing personality with excellent communication skills</li><li>Positive attitude and willingness to learn</li></ul><p><br></p></div>
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
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<span>We are looking for a Business / Data Analyst who is responsible for building a clear, end-to-end understanding of how Temenos T24 core banking data is currently consumed for reporting and analytics, and for translating that understanding into the business and data requirements that will drive the Temenos Insight data migration and modernization programme.<br> The analyst conducts discovery with business, finance, regulatory-reporting, and channel stakeholders to inventory every existing report, dashboard, extract, and use case, map each back to its underlying T24 data and transformation logic, and define the reporting-continuity requirements needed so that outputs from the new solution can be validated against the legacy platform.<br> The role establishes the prioritization and requirements baseline used by architects and the Senior Data Engineer to design and sequence the migration.<br> (Note: this role supports the Temenos Insight migration; the Azure Databricks data lake is a separate initiative.<br>) Key Roles & Responsibilities Conduct discovery workshops with business and technical stakeholders to gather reporting and analytics requirements.<br> Identify and document all existing reporting, analytics, and regulatory reporting use cases.<br> Capture business users, data consumers, owners, and downstream system dependencies.<br> Document business objectives, reporting requirements, and success criteria.<br> Inventory operational reports, dashboards, regulatory reports, and analytical solutions.<br> Map reports and dashboards to T24/Temenos Insight source data, transformations, and business logic.<br> Analyze multi-value fields, business rules, and data consumption patterns.<br> Identify duplicate reports and recommend consolidation opportunities.<br> Gather detailed data, metrics, dimensions, and historical retention requirements.<br> Define reporting frequency, latency, SLA, and compliance requirements.<br> Document dependencies between business processes, reports, and data assets.<br> Assess current data quality, availability, performance, and reporting challenges.<br> Support migration planning, reporting continuity, reconciliation, and validation activities.<br> Recommend migration priorities for reports and data domains.<br> Capture future reporting and analytics requirements for modernization initiatives.<br> Maintain reporting inventories, use-case documentation, and governance artefacts.<br> Produce functional documentation for architecture, engineering, testing, and UAT teams.<br> Support User Acceptance Testing (UAT) by validating migrated reports against the legacy Temenos platform.<br> 3+ years of experience as a Business Analyst, Data Analyst, or Technical Business Analyst, ideally in banking or financial services.<br> Strong experience gathering and documenting business and data requirements and producing source-to-report mappings.<br> Hands-on exposure to SQL and BI / reporting tools (Power BI preferred).<br> Understanding of data warehousing, ETL, and analytics concepts.<br> Experience supporting data migration or reporting-modernization projects.<br> Exposure to core banking (Temenos T24) and / or central-bank regulatory reporting is highly desirable.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>We are looking for a Business / Data Analyst who is responsible for building a clear, end-to-end understanding of how Temenos T24 core banking data is currently consumed for reporting and analytics, and for translating that understanding into the business and data requirements that will drive the Temenos Insight data migration and modernization programme.<br> The analyst conducts discovery with business, finance, regulatory-reporting, and channel stakeholders to inventory every existing report, dashboard, extract, and use case, map each back to its underlying T24 data and transformation logic, and define the reporting-continuity requirements needed so that outputs from the new solution can be validated against the legacy platform.<br> The role establishes the prioritization and requirements baseline used by architects and the Senior Data Engineer to design and sequence the migration.<br> (Note: this role supports the Temenos Insight migration; the Azure Databricks data lake is a separate initiative.<br>) Key Roles & Responsibilities Conduct discovery workshops with business and technical stakeholders to gather reporting and analytics requirements.<br> Identify and document all existing reporting, analytics, and regulatory reporting use cases.<br> Capture business users, data consumers, owners, and downstream system dependencies.<br> Document business objectives, reporting requirements, and success criteria.<br> Inventory operational reports, dashboards, regulatory reports, and analytical solutions.<br> Map reports and dashboards to T24/Temenos Insight source data, transformations, and business logic.<br> Analyze multi-value fields, business rules, and data consumption patterns.<br> Identify duplicate reports and recommend consolidation opportunities.<br> Gather detailed data, metrics, dimensions, and historical retention requirements.<br> Define reporting frequency, latency, SLA, and compliance requirements.<br> Document dependencies between business processes, reports, and data assets.<br> Assess current data quality, availability, performance, and reporting challenges.<br> Support migration planning, reporting continuity, reconciliation, and validation activities.<br> Recommend migration priorities for reports and data domains.<br> Capture future reporting and analytics requirements for modernization initiatives.<br> Maintain reporting inventories, use-case documentation, and governance artefacts.<br> Produce functional documentation for architecture, engineering, testing, and UAT teams.<br> Support User Acceptance Testing (UAT) by validating migrated reports against the legacy Temenos platform.<br> 3+ years of experience as a Business Analyst, Data Analyst, or Technical Business Analyst, ideally in banking or financial services.<br> Strong experience gathering and documenting business and data requirements and producing source-to-report mappings.<br> Hands-on exposure to SQL and BI / reporting tools (Power BI preferred).<br> Understanding of data warehousing, ETL, and analytics concepts.<br> Experience supporting data migration or reporting-modernization projects.<br> Exposure to core banking (Temenos T24) and / or central-bank regulatory reporting is highly desirable.<br></span> </div>
<ul><li>Develop and deploy machine learning models, ensuring scalability and efficiency in production environments.</li><li>Design and implement end-to-end machine learning pipelines, from data ingestion and preprocessing to model evaluation and deployment.</li><li>Conduct rigorous experimentation and A/B testing to optimize model performance and user experience.</li><li>Stay up-to-date with the latest advancements in machine learning and deep learning, and apply them to solve real-world problems.</li><li>Automate model training, evaluation, and deployment processes to streamline workflows.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Requirements:</strong></p><ul><li><p>3–7 years of experience building production-grade, scalable AI systems</p></li><li><p>Strong expertise in supervised and unsupervised learning, deep learning, NLP, computer vision, and/or generative AI (LLMs)</p></li><li><p>Experience training, fine-tuning, and deploying machine learning, neural network, and Agentic AI models</p></li><li><p>Strong machine learning system architecture and design skills</p></li><li><p>Experience building end-to-end production-grade ML pipelines covering data ingestion, model training, validation, deployment, and monitoring</p></li><li><p>Knowledge of model serving and API development using frameworks such as FastAPI and Flask</p></li><li><p>Familiarity with Docker, Kubernetes, CI/CD pipelines, MLflow, Kubeflow, and MLOps practices</p></li><li><p>Experience deploying models on AWS and/or Azure</p></li><li><p>Bachelor's degree in Computer Science, Engineering, or a related field (Master's or PhD preferred)</p></li></ul>