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<p>The IT Business Analyst (Automotive) acts as the bridge between automotive operations and technology delivery.<br>This role ensures that dealership business processes — across Service, Spare Parts and Operations — are clearly defined, audit-ready, and aligned with industry best practice, while remaining scalable across current and future markets.<br>The role plays a critical part in the ERPNext/DMS implementation, guiding the business toward standardised, efficient, and technology-enabled dealership operations.<br></p><p><br></p><p><strong>Key roles:</strong></p><p><strong>Business Requirements & Process Excellence</strong></p><ul><li><p>Lead the end-to-end definition, documentation, and validation of business requirements for ERPNext/DMS and future digital initiatives.</p></li><li><p>Map and optimise end-to-end dealership processes, with a primary focus on After-Sales (Service, Workshop & Spare Parts).</p></li><li><p>Conduct current-vs-future-state and gap analyses to drive process improvement.</p></li><li><p>Identify inefficiencies and propose pragmatic, industry-aligned improvements.</p><p><br></p></li></ul><p><strong>Automotive Domain Leadership (Subject Matter Expertise)</strong></p><ul><li><p>Act as Subject Matter Expert for automotive dealership operations.</p></li><li><p>Ensure ERP and DMS system designs reflect real-world dealership practices, not theoretical workflows.</p></li><li><p>Challenge business assumptions and requirements where misaligned with best practice or scalability.</p></li><li><p>Actively guide ERPNext/DMS configuration decisions based on dealership standards.<br></p><br></li></ul><p><strong>Audit, Governance & Compliance</strong></p><ul><li><p>Ensure business processes and system requirements are fully documented and audit-ready.</p></li><li><p>Support Internal Audit reviews and remediation efforts.</p></li><li><p>Embed governance, control, and traceability into business and system processes.</p></li></ul><p><br></p><p><strong>IT–Business Engagement</strong></p><ul><li><p>Serve as the primary interface between business stakeholders and IT teams.</p></li><li><p>Translate complex business needs into clear, actionable functional specifications.</p></li><li><p>Facilitate workshops, requirement-gathering sessions, and validation meetings.</p></li><li><p>Act as a trusted advisor to business leaders on process and system design.</p></li></ul><p><br></p><p><strong>Solution Delivery Support</strong></p><ul><li><p>Work closely with ERPNext/DMS implementation and integration partners.</p></li><li><p>Maintain functional design documents, process maps, and specifications.</p></li><li><p>Coordinate with development, integration, and testing teams to ensure requirements are delivered as intended.</p></li></ul><p><br></p><p><strong>Continuous Improvement & Digital Roadmap</strong></p><ul><li><p>Identify opportunities for automation, standardisation, and digital enablement.</p></li><li><p>Promote consistent processes across branches and markets.</p></li><li><p>Contribute to the automotive digital roadmap with a strong process and governance lens.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience:</strong></p><ul><li><p>Minimum 7 years as an IT Business Analyst within an automotive dealership environment.</p></li><li><p>Mandatory: direct, hands-on experience in After-Sales (Service, Workshop & Spare Parts) operations, including process design and systems support for warranty, job cards, technician scheduling, parts inventory, and customer service workflows. This is a specific capability gap the role is intended to close; candidates without demonstrable After-Sales exposure will not be considered.</p></li><li><p>Strong understanding of Dealer Management Systems (DMS) and ERP platforms.</p></li><li><p>Proven experience in end-to-end process mapping and optimisation.</p></li><li><p>Experience supporting multi-branch or multi-market dealership operations.</p></li><li><p>Strong analytical, documentation, and stakeholder management skills.</p></li><li><p>English required; Arabic advantageous.</p></li></ul><br><p><strong>Soft Skills & Competencies:</strong></p><ul><li><p>Structured, analytical thinker with strong attention to detail.</p></li><li><p>Confident communicator capable of influencing senior stakeholders.</p></li><li><p>Comfortable operating in fast-paced, changing environments.</p></li><li><p>High integrity, strong governance mindset, and audit awareness.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Knowledge &amp; Expertise 1. Strong knowledge and hands-on experience in Digital Channels.</p><ol><li><p>Solid understanding of the Investment and Wealth Management domain.</p></li><li><p>Ability to analyze, troubleshoot, and resolve technical issues by coordinating with vendors and internal IT teams.</p></li><li><p>Good understanding of IT Change Management and Problem Management processes.</p></li><li><p>Practical experience with AWS DevOps tools, Kubernetes platforms, application servers, and web services.</p></li><li><p>Experience in Dynatrace for application performance monitoring and issue diagnostics.</p></li><li><p>Ability to work in a 24/7 production support environment and handle high pressure situations effectively.</p></li><li><p>Support the Project Manager in delivering technology enabled initiatives and IT deliverables for medium, high, or strategic priority projects.</p></li><li><p>Review vendor-provided solutions to ensure alignment with project and technical requirements.</p></li><li><p>Assist business users in understanding system functionalities and technical capabilities.</p></li><li><p>Define and agree on SLAs related to project deliverables and ensure timely fulfilment.</p></li><li><p>Investigate business reported issues and manage resolution by working with internal IT or vendors.</p></li><li><p>Support overall project administration, including project planning and reporting.</p></li><li><p>Assist in preparing and coordinating project documentation (transition documents, technical procedures, etc.).</p></li><li><p>Support vendor evaluation processes and monitor contract compliance and implementation quality.</p></li><li><p>Assist the Project Manager in ensuring smooth transition from project to production and proper handover to the production support team.</p></li><li><p>Provide support for SIT and ensure comprehensive UAT assistance for business users.</p></li></ol><p>Technology 1. OpenShift (Red Hat) Container Platform – Deployment, scaling, and basic administration.</p><ol><li><p>AWS EKS (Elastic Kubernetes Service) – Cluster management, deployments, and Kubernetes operations.</p></li><li><p>Oracle Database 19c – Administration, performance tuning, and SQL development.</p></li><li><p>Kong API Gateway – API management, routing, authentication, and observability.</p></li><li><p>Temenos (Kony) Fabric Platform – Integration, service orchestration, and middleware capabilities.</p></li><li><p>TIBCO ESB – Enterprise Service Bus observability</p></li><li><p>GitHub Actions / GitHub Pipelines – CI/CD pipeline configuration and automation.</p></li><li><p>HPA (Horizontal Pod Autoscaling) – Kubernetes autoscaling configuration and optimization.</p></li><li><p>ETL Tools &amp; Processes – Data extraction, transformation, and loading operations.</p></li><li><p>React JS – Modern front end application debugging capabilities.</p></li><li><p>Messaging Technologies – MQ, Topics, and related messaging frameworks.</p></li><li><p>IBM WebSphere – Basic administration and deployment workflows.</p></li><li><p>API Knowledge – RESTful APIs, integrations, security, and lifecycle management.</p></li><li><p>Android &amp; iOS App Store Management – Publishing, versioning, and release processes.</p></li><li><p>Databases – Oracle, SQL Server, and other relational database engines.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>(indicate years of experience required for the role as well) 1. At least 4–5 years in IT with a banking background, with at least 1–2 years in a role involving handling of application systems and technical systems. Strong experience in team collaboration within a service-oriented culture is required.</p><ol><li><p>Working knowledge and experience of banking operations and related challenges.</p></li><li><p>Ability to prioritize and handle multiple tasks effectively.</p></li><li><p>Knowledge and ability to apply quality control techniques.</p></li><li><p>Strong written and verbal communication skills in English; Arabic is an advantage.</p></li><li><p>Influencing, persuasion, and negotiation skills.</p></li><li><p>Excellent interpersonal skills.</p></li><li><p>Willingness and flexibility to work in night shifts as per business requirements.</p></li><li><p>Ability to build partnerships and interact with stakeholders at all levels.</p></li><li><p>Strong planning, analytical, and time management skills.</p></li><li><p>Excellent person-to-person communication skills.</p></li></ol></li></ul><p></p></section>

Location<br><br>San Francisco (Hybrid)<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>Customer Operations<br><br>Compensation<br><br>$58K – $82K<br><br>Overview Application<br><br>About Us<br><br>Our software solves the most critical emerging grid integration challenges to ensure that the impending energy transition is clean, equitable, and resilient. Our enterprise solutions help the grid absorb the coming electrification wave with ease. Utilizing modern, cloud-native platform architecture and robust systems optimization, Weave Grid’s software is built from the ground up to tackle the most critical network challenges while meeting the stringent regulatory, security, and reliability requirements of the utility industry.<br><br>About The Role<br><br>We are seeking a devoted, empathetic, and thoughtful Customer Experience (CX) Associate to join our Customer Operations Team and serve as an ambassador to our customer participant base. The CX Associate is our closest link to our customers, and a critical contributor to their journey with Weave Grid.<br><br>The person stepping into the role will be responsible for creating a stellar experience for our customers participating in our serviced utility programs. They will be directly responsible for triaging, answering, and resolving tickets, as well as summarizing and sharing feedback from customers. This will require becoming deeply familiar with both our application functionality and driver needs. This role is hybrid, with in-office days on Tuesdays and Thursdays.<br><br>As Specific Responsibilities, The CX Associate Will<br><br>Respond to customer inquiries and requests over email and other channels, adhering to our Customer Support guidelines and SLAs. Appropriately escalate specific issues, as needed, in a timely manner Identify and flag gaps in resources and content that would help drivers resolve problems quickly and easily Document issues to help Engineering and Product teams resolve specific bugs Gather, summarize, and share insights on customer needs, preferences, concerns, and perspectives to help improve the user experience and ensure the team’s work is maximizing value for customers Send email campaigns to proactively address emerging issues, program updates, or other ad hoc requests Process customer incentives accurately and on time, troubleshooting any payment or eligibility discrepancies as they arise Create and own help center articles and customer-facing content, keeping materials up to date as products, policies, and FAQs evolve<br><br>About You<br><br>You are a customer experience professional or community lead who has served on the front lines of startup consumer products. You have 1-2 years of experience in Customer Operations or Customer Support. You love delighting the customers you support and take great pride in ensuring they are satisfied with the assistance received.<br><br>You are familiar with translating complex technical concepts into clear, digestible explanations for non-technical users — whether that's walking a customer through how something works in detail, or writing help center content that lets customers self-serve.<br><br>You can nimbly engage with users while effectively advocating for new features inspired by their feedback. In managing a backlog of user tickets, you identify common issues to be prioritized and addressed through platform content and product enhancements.<br><br>You keep a close eye on indicators of user satisfaction, including CSAT, ticket response, and resolution times. You focus relentlessly on actions that provide the highest leverage for keeping users happy.<br><br>You are considerate, enthusiastic, and precise in your communications. You are determined and methodical when investigating issues — a sleuth constantly assembling a clear record of facts and underlying circumstances around reported issues, so that you can respond effectively and empower colleagues to do the same.<br><br>Some of the specific skills and traits you bring include:<br><br>Familiarity with common customer service software platforms (like Zendesk) and common productivity tools (Gdocs, JIRA, etc.) Passion for helping users Clear and succinct communication skills with technical concepts Strong organization and structure in your work Basic proficiency in standard tools for data entry and tracking (like Excel / Gsheets) Experience with AI tools or agents is a nice-to-have Comfort working under conditions of ambiguity and loosely defined requirements, which can be common in the startup environment A deep hunger for ongoing learning and personal growth A passion for decarbonization and reducing global climate risk<br><br>The total compensation for this opportunity includes a base salary range of $58,000 - $82,000 plus equity (stock options) and benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, skill, and location. Please note that Weave Grid may not necessarily hire individuals at or near the top of the base salary range. As you go through our interview process, our recruiter will work with you to identify a competitive base salary within the proposed range and combine it with an equity package to get you excited about your future at Weave Grid.<br><br>Compensation Range: $58K - $82K<br><br>Powered by Ashby<br><br>Privacy Policy Security Vulnerability Disclosure

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you confident, outgoing, and love interacting with people? We're looking for&nbsp;<b>Arab female live stream hosts (ages 20–30)</b>&nbsp;who are comfortable speaking in front of the camera, enjoy engaging in group conversations, and can naturally connect with a live audience.</p><p><br></p><p><b>Location:</b>&nbsp;Dubai&nbsp;<i>(Applicants must currently be based in Dubai)</i></p><p><br></p><p><b>Salary &amp; Benefits</b></p><p><b>During Probation</b></p><ul><li>AED 4,000 Basic Salary</li><li>AED 1,000 Performance Incentive upon achieving targets</li></ul><p><b>After Successful Completion of Probation</b></p><ul><li>AED 4,000 Basic Salary</li><li>Attractive percentage of diamonds earned</li><li>Total monthly earnings can reach&nbsp;<b>AED 10,000–20,000+</b>, depending on performance</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Accommodation provided near the office</li><li>Employment visa after successful completion of probation</li><li>In-house wardrobe stylist and makeup artist</li><li>One day off every week</li></ul><p><br></p><p><b>Working Hours</b></p><p><b>Monday to Saturday</b></p><p>9:30 AM – 6:30 PM</p><p><br></p><p><b>Requirements</b></p><ul><li>Arab female, aged 20–30</li><li>Currently based in Dubai</li><li>Attend the office daily for live streaming</li><li>Confident speaking in front of the camera</li><li>Comfortable participating in group live chats and interacting with viewers</li><li>Friendly, outgoing personality with excellent communication skills</li><li>Positive attitude and willingness to learn</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Currently based in Dubai</li><li>Attend the office daily for live streaming</li><li>Confident speaking in front of the camera</li><li>Comfortable participating in group live chats and interacting with viewers</li><li>Friendly, outgoing personality with excellent communication skills</li><li>Positive attitude and willingness to learn</li></ul><p><br></p></div>

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.

<ul><li>Manage front desk operations, ensuring a smooth and welcoming experience for all visitors and clients.</li><li>Answer and direct incoming calls with professionalism, providing accurate information and assistance as needed.</li><li>Coordinate and schedule appointments, meetings, and events, optimizing the use of office resources and time.</li><li>Maintain and update office records and databases, ensuring accuracy and confidentiality of sensitive information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred.</li><li>Minimum of 2 years of experience in a front office or customer service role, ideally within a corporate environment.</li><li>Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, to create reports and presentations.</li><li>Fluency in English is essential; additional languages are a significant advantage in a multicultural setting.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handles daily office operations and keeps everything running smoothly.</p><ul><li><p>High-level support for directors or CEOs.</p></li><li><p>Front-facing communication role.</p><ul><li><p>Greeting visitors</p></li><li><p>Managing calls and inquiries</p></li><li><p>Scheduling and basic admin support</p></li><li><p>Maintaining front desk operations</p></li></ul></li><li><p>Focuses on workflow, efficiency, and team coordination.</p></li><li><p>Supports human resources functions.</p></li><li><p>Assisting with payroll and attendance</p></li><li><p>Coordinating between departments</p></li><li><p>Preparing presentations and confidential documents</p></li><li><p><strong>Time Management</strong> — prioritizing tasks, meeting deadlines</p></li><li><p><strong>Organization</strong> — files, schedules, workflows</p></li><li><p><strong>Problem Solving</strong> — handling issues quickly</p></li><li><p><strong>Tech Skills</strong> — MS Office, spreadsheets, CRM systems</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p><strong>Communication Skills</strong> — Clear verbal and written communication with teams, clients, and management</p></li><li><p><strong>Time Management</strong> — Ability to prioritize tasks and deliver results under deadlines</p></li><li><p><strong>Organization</strong></p></li><li><p><strong>Adaptability — Adjusts quickly to changes, last‑minute updates, and fast-paced environments.</strong></p><br></li></ol><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Welcome visitors and clients in a professional manner.</p></li><li><p>Answer, screen, and direct incoming phone calls.</p></li><li><p>Manage front desk operations and maintain visitor records.</p></li><li><p>Schedule appointments and coordinate meeting rooms.</p></li><li><p>Handle incoming and outgoing correspondence.</p></li><li><p>Provide administrative support to various departments.</p></li><li><p>Maintain office supplies and reception area cleanliness.</p></li><li><p>Respond to customer inquiries and resolve issues professionally.</p></li><li><p>Perform general clerical and administrative duties as assigned.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Intermediate or secondary in any discipline.</p></li><li><p>Both Fresher or experienced as a Front Desk Officer, Receptionist, or in a similar role.</p></li><li><p>Excellent verbal and written communication skills in English.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Strong interpersonal and organizational skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Ability to multitask and work under pressure.</p></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Business / Data Analyst who is responsible for building a clear, end-to-end understanding of how Temenos T24 core banking data is currently consumed for reporting and analytics, and for translating that understanding into the business and data requirements that will drive the Temenos Insight data migration and modernization programme.<br> The analyst conducts discovery with business, finance, regulatory-reporting, and channel stakeholders to inventory every existing report, dashboard, extract, and use case, map each back to its underlying T24 data and transformation logic, and define the reporting-continuity requirements needed so that outputs from the new solution can be validated against the legacy platform.<br> The role establishes the prioritization and requirements baseline used by architects and the Senior Data Engineer to design and sequence the migration.<br> (Note: this role supports the Temenos Insight migration; the Azure Databricks data lake is a separate initiative.<br>) Key Roles &amp; Responsibilities Conduct discovery workshops with business and technical stakeholders to gather reporting and analytics requirements.<br> Identify and document all existing reporting, analytics, and regulatory reporting use cases.<br> Capture business users, data consumers, owners, and downstream system dependencies.<br> Document business objectives, reporting requirements, and success criteria.<br> Inventory operational reports, dashboards, regulatory reports, and analytical solutions.<br> Map reports and dashboards to T24/Temenos Insight source data, transformations, and business logic.<br> Analyze multi-value fields, business rules, and data consumption patterns.<br> Identify duplicate reports and recommend consolidation opportunities.<br> Gather detailed data, metrics, dimensions, and historical retention requirements.<br> Define reporting frequency, latency, SLA, and compliance requirements.<br> Document dependencies between business processes, reports, and data assets.<br> Assess current data quality, availability, performance, and reporting challenges.<br> Support migration planning, reporting continuity, reconciliation, and validation activities.<br> Recommend migration priorities for reports and data domains.<br> Capture future reporting and analytics requirements for modernization initiatives.<br> Maintain reporting inventories, use-case documentation, and governance artefacts.<br> Produce functional documentation for architecture, engineering, testing, and UAT teams.<br> Support User Acceptance Testing (UAT) by validating migrated reports against the legacy Temenos platform.<br> 3+ years of experience as a Business Analyst, Data Analyst, or Technical Business Analyst, ideally in banking or financial services.<br> Strong experience gathering and documenting business and data requirements and producing source-to-report mappings.<br> Hands-on exposure to SQL and BI / reporting tools (Power BI preferred).<br> Understanding of data warehousing, ETL, and analytics concepts.<br> Experience supporting data migration or reporting-modernization projects.<br> Exposure to core banking (Temenos T24) and / or central-bank regulatory reporting is highly desirable.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Business / Data Analyst who is responsible for building a clear, end-to-end understanding of how Temenos T24 core banking data is currently consumed for reporting and analytics, and for translating that understanding into the business and data requirements that will drive the Temenos Insight data migration and modernization programme.<br> The analyst conducts discovery with business, finance, regulatory-reporting, and channel stakeholders to inventory every existing report, dashboard, extract, and use case, map each back to its underlying T24 data and transformation logic, and define the reporting-continuity requirements needed so that outputs from the new solution can be validated against the legacy platform.<br> The role establishes the prioritization and requirements baseline used by architects and the Senior Data Engineer to design and sequence the migration.<br> (Note: this role supports the Temenos Insight migration; the Azure Databricks data lake is a separate initiative.<br>) Key Roles &amp; Responsibilities Conduct discovery workshops with business and technical stakeholders to gather reporting and analytics requirements.<br> Identify and document all existing reporting, analytics, and regulatory reporting use cases.<br> Capture business users, data consumers, owners, and downstream system dependencies.<br> Document business objectives, reporting requirements, and success criteria.<br> Inventory operational reports, dashboards, regulatory reports, and analytical solutions.<br> Map reports and dashboards to T24/Temenos Insight source data, transformations, and business logic.<br> Analyze multi-value fields, business rules, and data consumption patterns.<br> Identify duplicate reports and recommend consolidation opportunities.<br> Gather detailed data, metrics, dimensions, and historical retention requirements.<br> Define reporting frequency, latency, SLA, and compliance requirements.<br> Document dependencies between business processes, reports, and data assets.<br> Assess current data quality, availability, performance, and reporting challenges.<br> Support migration planning, reporting continuity, reconciliation, and validation activities.<br> Recommend migration priorities for reports and data domains.<br> Capture future reporting and analytics requirements for modernization initiatives.<br> Maintain reporting inventories, use-case documentation, and governance artefacts.<br> Produce functional documentation for architecture, engineering, testing, and UAT teams.<br> Support User Acceptance Testing (UAT) by validating migrated reports against the legacy Temenos platform.<br> 3+ years of experience as a Business Analyst, Data Analyst, or Technical Business Analyst, ideally in banking or financial services.<br> Strong experience gathering and documenting business and data requirements and producing source-to-report mappings.<br> Hands-on exposure to SQL and BI / reporting tools (Power BI preferred).<br> Understanding of data warehousing, ETL, and analytics concepts.<br> Experience supporting data migration or reporting-modernization projects.<br> Exposure to core banking (Temenos T24) and / or central-bank regulatory reporting is highly desirable.<br></span> </div>

<ul><li>Develop and deploy machine learning models, ensuring scalability and efficiency in production environments.</li><li>Design and implement end-to-end machine learning pipelines, from data ingestion and preprocessing to model evaluation and deployment.</li><li>Conduct rigorous experimentation and A/B testing to optimize model performance and user experience.</li><li>Stay up-to-date with the latest advancements in machine learning and deep learning, and apply them to solve real-world problems.</li><li>Automate model training, evaluation, and deployment processes to streamline workflows.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Requirements:</strong></p><ul><li><p>3–7 years of experience building production-grade, scalable AI systems</p></li><li><p>Strong expertise in supervised and unsupervised learning, deep learning, NLP, computer vision, and/or generative AI (LLMs)</p></li><li><p>Experience training, fine-tuning, and deploying machine learning, neural network, and Agentic AI models</p></li><li><p>Strong machine learning system architecture and design skills</p></li><li><p>Experience building end-to-end production-grade ML pipelines covering data ingestion, model training, validation, deployment, and monitoring</p></li><li><p>Knowledge of model serving and API development using frameworks such as FastAPI and Flask</p></li><li><p>Familiarity with Docker, Kubernetes, CI/CD pipelines, MLflow, Kubeflow, and MLOps practices</p></li><li><p>Experience deploying models on AWS and/or Azure</p></li><li><p>Bachelor's degree in Computer Science, Engineering, or a related field (Master's or PhD preferred)</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><strong>JOB PURPOSE</strong></p><br><p>Supervise and control the tendering, implementation and administration of relevant Contracts, while working</p><br><p>with Users so as to ensure that services and assets are acquired with favourable terms and conditions, at</p><br><p>optimal cost, as per Users’ requirements and complying with relevant legal requirements, policies, and</p><br><p>standards.</p><br><p>Supervise the activities related to the preparation of routine and complex tender documents for evaluation and</p><br><p>execution of contract documents, together with post contract administration including Amendments, Variation</p><br><p>order, Claims and disputes for all tenders and contracts.&nbsp;</p><br><p><strong>KEY ACCOUNTABILITIES</strong></p><br><p>Contracts Planning &amp; Assessment</p><br><p> Lead the development of accurate and clear ‘Statement of Requirements’ to determine technical</p><br><p>adequacy of work-scope and specifications; Review end users’ requirements, develop and recommend</p><br><p>optimum contracting strategy based on work-scope, and ensure the timely and accurate development</p><br><p>of the Annual Acquisition Plan.&nbsp;</p><br><p> Assess the effectiveness of existing Contractual Practices against departmental and corporate</p><br><p>objectives amongst which value for money rank high in priority. Recommend appropriate changes in</p><br><p>order to mitigate contractual risks and to safeguard the Company’s interests. Liaise with the user for pre-tendering activities; i.e. via probing market; and strategizing sourcing,</p><br><p>tendering, awarding etc.; and allocating contracts resources e.g. assigning a team leader to handle pre</p><br><p>CR activities.</p><br><p> Establishing a Service Level Agreement (SLA) with the user, if applicable, to ensure a full compliance</p><br><p>of all requirements of Contracts request for tender documents preparation to reduce time, efforts and</p><br><p>clarifications of tendering process and awarding a contract.</p><br><p>Contracting Process:</p><br><p> Advise, finalize probable bidders list and conducts pre-qualification exercise in conjunction with the User</p><br><p>to establish the pre-qualification elements and criteria for the proposed bidders list for subsequent</p><br><p>Tender Board / Shareholders approval</p><br><p> Supervise the development of tender evaluation procedures, seeking approvals for contracts strategy,</p><br><p>contract award and other approvals as required, providing advice to modify technical scope, reviewing</p><br><p>commercial, and contractual evaluation and checking the final contracts before approval to ensure they</p><br><p>are consistent with Company approved policy</p><br><p> Supervise the preparation of complete tender enquiry documentation and manage the tendering</p><br><p>process including:</p><br><p>o Leading technical clarification meeting with bidders and end users</p><br><p>o Receiving proposals from the bidders; reviewing the Technical offers and resolving the</p><br><p>contractual exceptions if any</p><br><p>o Receiving the final technical report and arranging to obtain the commercial offers.&nbsp;</p><br><p>o Receiving, opening and evaluating the commercial offer in line with tendering policies &amp;</p><br><p>procedures.</p><br><p> Conduct negotiation of contracts, amendments and variations with an optimum mix of price, In-Country</p><br><p>Value (ICV) and quality bases while assessing the quotations submitted and concluding</p><br><p>commercial/financial negotiations at the appropriate management level.</p><br><p> Lead the development and finalization of award proposal to obtain Tender Board / Shareholders</p><br><p>approval for the award of contracts. Review and ensure issue of Letter of Award / interim agreement,</p><br><p>acceptance by Contractor and reviewing the Performance Bonds and insurance certificates.</p><br><p> Ensure that final contract documents are complete and accurate in all respects prior to timely execution</p><br><p>(signing off) and distribution to concerned parties.</p><br><p>Contracts Administration</p><br><p> Provide expert support to the end uses, in the "Interpretation" of contracts during the course of</p><br><p>administration or at contracts "close-out".</p><br><p> Monitor post contract activities for affecting Contract Amendments with respect to any amendment /</p><br><p>variation in coordination with User, Finance and Legal (examples extra / additional works, extension of</p><br><p>completion period etc.) and seeking Tender Board / Shareholders approval for the amendment of the</p><br><p>contract as required.&nbsp;&nbsp;</p><br><p> Review ‘Variation Orders’ and ascertain with the end user the reasons for such variations and their</p><br><p>compatibility with the contracted rates. Lead negotiations with the contractor and seek Tender Board /</p><br><p>Shareholders approval for the additional scope of work.&nbsp; Issue amendment to the contract with respect</p><br><p>to cost and time for the variation in scope of work.</p><br><p> Review, analyse, and settle claims and disputes from contractors taking into account the Legal and</p><br><p>contractual framework.&nbsp; Organize meetings with facts and figures for dispute resolution while ensuring</p><br><p>company’s interests are safeguarded.&nbsp;</p><br><p> Advise end users on how to minimize variation and amendments to contract subsequent to award in</p><br><p>order to avoid volume of post contract issues. Liaise with ADNOC regarding establishing category management framework agreements for all</p><br><p>ADNOC Group of companies in order to establish ADNOC Refining Work Orders against each signed</p><br><p>master agreements/frame work agreements by ADNOC.</p><br><p>Others/Special Assignments</p><br><p> Perform special assignments/ activities assigned by ADNOC Refining management/ Contracts</p><br><p>Department Manager, as required.</p><br><p> Perform special assignments/ activities assigned by ADNOC Group Procurement, as required.</p><br><p> Benchmark with other international / local organizations for the best contracts practices</p><br><p><strong>QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS</strong></p><br><p>Minimum Qualification</p><br><p> B.Sc. in an engineering discipline or equivalent. Additional qualification in Business</p><br><p>Administration/Legal will be preferred.</p><br><p>Minimum Experience &amp; Knowledge&nbsp;</p><br><p> 10 years’ experience in varied contracts development and management related functions in an oil/gas</p><br><p>or petrochemical environment, 4 years of which should have been in a supervisory position.</p><br><p>Skills</p><br><p> High level of techno-commercial competency.&nbsp;&nbsp;</p><br><p> Sound knowledge of commercial practices and legal aspects. Ability to utilise computer software</p><br><p>packages.</p><br><p> Good negotiation skills.</p><br><p> Very good knowledge of English both written &amp; spoken. Knowledge of Arabic is preferable</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The Business Process Consultant – Finance leads the digitalization of Finance and Accounting operations at Mawarid Holdings LLC. The role demands deep expertise in financial processes combined with strong hands-on experience in Oracle Fusion Financials, driving process standardization, automation, and reporting excellence across the Group’s diverse portfolio of businesses. Job Responsibilities and Accountabilities § Map and evaluate current-state financial processes including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and Financial Reporting, identify gaps and control weaknesses, and design optimized future-state workflows. § Drive end-to-end implementation and optimisation of Oracle Fusion Financials modules (GL, AP, AR, FA, CM, Tax) aligned with business requirements and UAE regulatory standards. § Conduct detailed requirements gathering, current-state assessments, gap analysis, and future-state process design workshops with Finance stakeholders. § Develop comprehensive Finance process documentation including BRDs, SOPs and process flowcharts. § Ensure compliance with UAE VAT regulations, IFRS standards, and applicable financial reporting frameworks throughout all digital process designs. § Collaborate with IT, ERP vendors, and system integrators to deliver seamless integrations between Oracle Fusion Financials and subsidiary systems. § Design and implement Finance dashboards, MIS reports, and real-time analytics using BI tools. § Drive automation of Finance workflows including invoice processing, reconciliations, period-end close, and intercompany transactions using RPA and AI-powered tools. § Lead UAT, data migration validation, cutover planning, and post-go-live support for Finance digital transformation initiatives. § Champion change management, conduct end-user training programmes, and ensure sustained adoption of new Finance systems across the Group. § Key Result Areas § Finance Process Redesign: Digitally optimised Finance processes implemented Group-wide. § Oracle Fusion Financials: Successful deployment and adoption of all Finance modules. § Compliance: Full adherence to UAE VAT, IFRS, and GCC financial regulatory requirements. § MIS and Reporting: CFO-ready dashboards and analytics operational. § Automation: Finance workflow automation reducing manual effort and error rates. § Communication Internal: Finance, Accounts, IT, Procurement, and senior management. External: Oracle implementation partners, auditors, tax consultants, and ERP vendors.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>§ MBA (Finance), Chartered Accountant (CA), CPA, ACCA, or equivalent professional finance certification § Minimum 5 years of experience in ERP implementation. § Hands-on minimum of 3 implementation experience with Oracle Fusion Financials (GL, AP, AR, FA, CM) is mandatory. Experience § Demonstrated experience in Finance process redesign, digitalisation, and Oracle Fusion Financials implementation. § Experience in Finance automation using RPA tools (Advantage) § Demonstrated track record in stakeholder workshops, gap analysis, and business requirements documentation. § Experience in change management, end-user training, and driving Finance system adoption across organisations. Skills Language Spoken: English Language Written: English · Proficiency in Oracle Fusion Financials and deep Finance process expertise. · Strong knowledge of UAE VAT, IFRS, and GCC financial regulatory requirements</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled Senior Payments Engineer (Cards &amp; Cards Acquiring) to join a leading enterprise banking technology team in Dubai.<br> Operating within the Software Engineering Chapter, this role is dedicated to the end-to-end delivery, orchestration, and production support of our critical Business Platforms &amp; Payments infrastructure.<br> As a Senior Payments Engineer, you will own the technical delivery of strategic Cards Platform projects, major enhancements, and Business-As-Usual (BAU) demands.<br> This role requires a strong engineering background in credit/debit card processing systems, merchant/acquiring solutions, and high-performance payment switch integrations, working seamlessly within fast-paced Agile squads.<br> Key Responsibilities1.<br> Product Engineering &amp; Lifecycle Management Drive end-to-end technical delivery for card platforms, managing complex requirement analysis, systems design, and seamless third-party vendor integrations.<br> Lead technical execution across card lifecycle initiatives, including enhancements to payment processing, clearing, settlement, and chargeback workflows.<br> Collaborate actively within cross-functional Agile squads to translate business requirements into highly secure, stable, and scalable payment solutions.<br> 2. Cards Acquiring &amp; Payment Systems Integration Design and maintain robust components supporting the Cards Acquiring ecosystem, merchant processing frameworks, and payment gateways.<br> Oversee system integrations with global card schemes (e.<br>g., Visa, Mastercard) and regional payment networks, ensuring strict compliance with financial standards.<br> Support continuous improvement initiatives to enhance transaction success rates, lower latency, and modernize merchant onboarding platforms.<br> 3. Testing, Release &amp; Production Stability Provide advanced technical oversight during system integration testing (SIT) and user acceptance testing (UAT), quickly resolving critical engineering defects.<br> Coordinate complex code release management activities, ensuring zero-downtime deployments across highly regulated payment platform environments.<br> Act as a Tier-3 escalation point for production support, driving rapid incident management, root-cause analysis (RCA), and continuous platform stability.<br> Technical Specifications &amp; SkillsCore Cards &amp; Payments Expertise (Essential) Cards Domain: Comprehensive technical knowledge of Cards Issuing or Cards Acquiring platform engineering.<br> Acquiring Systems: Solid hands-on experience with merchant processing, POS/mPOS terminals, e-commerce payment gateways, and clearing/settlement protocols.<br> Financial Protocols: Deep understanding of messaging standards and payment switch protocols (e.<br>g., ISO 8583 , AS2805, or EMV compliance frameworks).<br> Core Engineering: Strong database skills (SQL/Oracle) and experience with backend application frameworks used to build high-throughput, low-latency transaction processing services.<br> Engineering &amp; Framework Practices Strong experience working inside Agile/Scrum software delivery environments.<br> Familiarity with enterprise ticketing and defect tracking systems (e.<br>g., Jira, ServiceNow).<br> Understanding of security and compliance frameworks mandatory in payment card industries (e.<br>g., PCI-DSS ).<br> Qualifications &amp; Experience Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or a strictly equivalent technical discipline.<br> Experience: Proven track record in a Senior Software or Product Engineering role explicitly focused on Cards and Payments systems within a Bank, Fintech, or Payment Service Provider (PSP).<br> Soft Skills: Exceptional analytical and debugging capabilities, a proactive problem-solving mindset, and the interpersonal skills necessary to coordinate effortlessly between business units and core engineering teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly organized and detail-oriented Project Analyst to join a leading enterprise technology team in Dubai.<br> Operating within the IT Governance delivery stream, this role is essential in supporting Tribes, Platforms, and Program Portfolios across all organizational, operational, and financial aspects.<br> Acting as a critical point of contact, you will collaborate closely with Delivery Leads, Scrum Masters, Tech Leads, and Project Managers to manage financial budgeting, portfolio tracking, quality compliance, and resource coordination across both Waterfall and Agile methodologies.<br> Key Responsibilities1.<br> Project Lifecycle &amp; Portfolio Management Project Initiation &amp; Closure: Assist in driving the end-to-end governance process for both initiating and formally closing enterprise projects.<br> Change Management: Actively track, manage, and process Change Requests (CRs) impacting project timelines and financial costs.<br> Artifact &amp; Release Support: Ensure all project and platform artifacts are meticulously documented, structured, and compliant.<br> Assist Tech Leads in tracking and following up on deployment and release approvals.<br> 2. Financial &amp; Budget Management Budgeting &amp; Reconciliation: Drive end-to-end budget and financial management for a portfolio of up to 10 active projects/programs (depending on complexity).<br> KPI Tracking: Conduct mandatory weekly budget reconciliations and ensure timely, accurate updates regarding project costs and schedules are communicated to stakeholders.<br> 3. Enterprise PPM Tool Administration (Clarity CPPM) Manage day-to-day operations within Clarity CPPM, including tracking timesheet assignments and routing approvals.<br> Monitor, log, and update project status details, tracking risks, assumptions, issues, and dependencies (RAID).<br> Maintain a centralized repository for project measurement matrices, tracking deliverables, completion metrics, and quality scoring.<br> 4. Quality Compliance &amp; Process Governance Assist Project Managers in achieving target Quality Compliance Index standards.<br> Ensure Scrum Masters and Project Managers meet technical requirement definitions (TRDs) and quality observation deadlines.<br> Support PI/PO (Purchase Invoice / Purchase Order) management, SOW submissions, and handle structural document updates for the platform.<br> Technical Specifications &amp; SkillsMethodology &amp; Domain Knowledge (Essential) Project Governance: Solid structural understanding of both Waterfall and Scrum Agile frameworks.<br> Reporting: Proven ability to create clean, executive-level reports, tracking sheets, and performance dashboards.<br> Core Systems: High proficiency in MS Excel (advanced tracking and data structuring) and MS PowerPoint (executive presentations).<br> Proprietary &amp; Specialized Applications (Experience/Trainable) Clarity CPPM: Hands-on experience with user/timesheet assignment, budgeting, and risk monitoring features.<br> Procurement &amp; Financial Tools: Exposure to JAGGAER (SOW submission), Empower (PI/PO management), and reporting extraction tools (Workwise extract).<br> Compliance: Familiarity with quality assurance applications like AMANA (Quality Compliance).<br> Qualifications &amp; ExperienceExperience Requirements Total Experience: Minimum of 5 years of professional experience in enterprise IT environments.<br> Specific Role Experience: Minimum of 3 years serving as an IT Project Coordinator or PMO Analyst.<br> Aspiration: This role is tailored for individuals looking to step into a larger, highly structured organization to expand their governance responsibilities.<br> Soft Skills Exceptional Stakeholder Management capabilities to interact across multi-functional delivery teams.<br> Strong coordination, multitasking, and organizational skills.<br> Professional, clear verbal and written communication skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist and work closely with the VP – Merchant Acquiring Product in day to day activities to run the business and achieve targets assigned to the unit Provide technical and functional support to both internal and external teams while new face to face payment acceptance products and offerings are implemented Evaluate and present implementation strategy of new products and services that may be conceptualized by the VP – Merchant Acquiring Product and other Senior members of the unit Expand acquisition channels for face to face payment acceptance products (i.e; lead generators, PSPs, etc.) with designing end to end merchant onboarding processes Identify and come up with new ideas and value added services that can be added to existing product offering in order to gain an upper edge in the market and increase merchant stickiness Identify requirements for marketing materials and web site content and execute the changes Identify, develop and deliver face to face acceptance solutions in order to maximize effectiveness &amp; efficiency of CAPEX budget assigned to the business Design acquisition campaigns / promotions with respective acquisition channels to boost merchant face to face acceptance solutions’ sales Assist the sales team in on need basis by attending pre-sales calls Prepare and present initiative scope, goals and deliverables for initiatives assigned that support business goals in collaboration with senior management and stakeholders Work closely with VP – Payments Program and ensure implementation guidelines are adhered while implementing a new initiative Ensure alignment to applicable regulations for all products and merchant touch points Oversee and support BAT plans to conduct end-to-end BAT of initiatives assigned to him/her and support other acquiring business colleagues to execute tests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Engineering, or a related field; an MBA is a plus.</li><li>Deep understanding of user experience (UX) principles and the ability to advocate for user-centered design.</li><li>Experience in Agile methodologies, with certifications such as Certified Scrum Product Owner (CSPO) being advantageous.</li><li>Proficiency in data analysis tools and techniques, with experience using analytics platforms like Google Analytics or Mixpanel.</li><li>Strong communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.</li><li>Proven leadership abilities, demonstrating a capacity to motivate and guide cross-functional teams towards shared goals.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Join Our Team at Eaton: Empowering Tomorrow, Today!&nbsp;</span></span></p><br><br><br><p><span>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building. </span></p><br><br><br><p><span><strong><span>About Us:</span></strong></span></p><br><br><p><span><span>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.&nbsp;</span></span></p><br><br>What you’ll do: <br><br><ul><li>Design and develop low voltage electrical systems and components for automation projects.</li><li>Create detailed electrical schematics, wiring diagrams, and layout drawings using innovative engineering solutions to address complex challenges.</li><li>Collaborate with cross-functional teams to define project requirements and specifications by using technical engineering skillset.</li><li>Conduct feasibility studies and technical assessments for new projects meetings using operational technical engineering excellence frameworks.</li></ul><ul><li>Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability</li></ul><ul><li>Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&amp;D teams</li><li>Select appropriate electrical components and materials for system design.</li><li>Ensure compliance with industry standards and safety regulations.</li><li>Troubleshoot and resolve electrical design issues during the development and testing phases.</li><li>Provide technical support and guidance to junior engineers and technicians.</li><li>Participate in design reviews and contribute to continuous improvement initiatives.</li><li>Prepare and maintain comprehensive documentation for all design activities</li><li>Liaise and support with multiple internal stakeholders inclusive of&nbsp;product line management and front end solutions architects.</li></ul><br>Qualifications: <br><ul><li>University degree in electrical engineering or equivalent&nbsp;</li><li>5+ years experience within designing LV systems</li></ul><br>Skills: <br><ul><li>Proficient in designing in:&nbsp;</li><li><ul><li>Autocad</li><li>Revit</li><li>E-Plan&nbsp;</li><li>Etap&nbsp;</li></ul></li><li>Data centre project experience is a big advantage&nbsp;</li><li>Familiar with IEC Standards and regulations&nbsp;</li><li>Excellent problem solving skills&nbsp;</li><li>Fluent speaking and writing in English</li><li>Good communicator and presentation skills</li><li>Self-motivated and takes ownership on results</li><li>Works well within a fast-paced environment&nbsp;</li></ul><br><p><strong><span><span>Living and Working in Dubai:</span></span></strong></p><br><br><p><span>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</span></p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><br><p><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age,&nbsp;colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.&nbsp;</span></span></p><br><br><br> </div>