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Role Summary<br>We are seeking an experienced ELV Business Unit Head to lead and grow our Extra Low Voltage systems business, encompassing CCTV, Building Management Systems (BMS), Fire Alarm Systems, Access Control Systems, and Lighting Control. The ideal candidate combines strong technical project management expertise with commercial and business acumen, capable of driving P&L ownership, business development, technical delivery, and team leadership across the ELV portfolio.<br>This is a leadership role requiring end-to-end ownership — from pre-sales and bid strategy through design, execution, and profitable project closure — while building long-term client relationships and expanding the ELV business line.<br>Key Responsibilities<br>1. Business Unit Leadership & P&L Ownership Own the P&L for the ELV business unit, driving revenue growth, margin improvement, and cost control. Develop and execute the annual business plan, budgets, and growth strategy for CCTV, BMS, Fire Alarm, Access Control, and Lighting verticals. Identify new market opportunities, service lines, and strategic partnerships to expand the ELV portfolio. Report business performance, forecasts, and risk assessments to senior leadership/board.<br>2. Business Development & Client Relationship Management Drive sales pipeline development for ELV projects across commercial, residential, industrial, and infrastructure segments. Build and maintain relationships with consultants, main contractors, developers, OEMs/vendors (CCTV, BMS, FA, ACS, lighting brands), and key clients. Lead bid strategy, proposal development, commercial negotiations, and contract closure. Represent the company in client meetings, industry events, and vendor partnership discussions.<br>3. Technical Oversight Across ELV Disciplines Provide technical leadership and quality assurance across:CCTV/Surveillance systems (IP-based, analytics, VMS integration) BMS (HVAC integration, energy management, SCADA/BACnet/Modbus protocols) Fire Alarm Systems (addressable/conventional, compliance with NFPA/local civil defense codes) Access Control Systems (card/biometric access, integration with security systems) Lighting Control Systems (DALI, KNX, smart lighting integration) Review system designs, BOQs, technical submittals, and ensure compliance with codes, standards, and client specifications. Oversee integration across systems (IBMS/converged platforms) to ensure interoperability.<br>4. Project & Program Management Oversee project execution across multiple concurrent ELV projects — ensuring delivery on time, within budget, and to quality standards. Implement standardized project management frameworks (scheduling, risk management, resource planning, change management). Monitor project profitability, manage variations/claims, and resolve execution bottlenecks. Ensure adherence to HSE (Health, Safety, Environment) standards on all project sites.<br>5. Team Leadership & Capability Building Lead, mentor, and develop a multidisciplinary team including project managers, design engineers, site engineers, and technicians. Build technical capability across all ELV verticals through training and certification programs. Drive performance management, resource planning, and succession planning within the unit.<br>6. Vendor & Supply Chain Management Manage relationships with OEMs and technology partners (e.g., Honeywell, Bosch, Hikvision, Siemens, Johnson Controls, Schneider, Lenel, HID, etc.). Negotiate pricing, partnership agreements, and ensure access to latest technologies. Evaluate and onboard new vendors/subcontractors as needed.<br>Key Requirements Education Bachelor's Degree in Electrical/Electronics/Instrumentation Engineering or related field. MBA or equivalent business management qualification preferred. Experience12–18+ years of experience in ELV systems, with at least 5 years in a business unit leadership/P&L role. Proven track record across CCTV, BMS, Fire Alarm, Access Control, and Lighting Control projects. Experience managing projects in [commercial/residential/infrastructure/industrial/data center] sectors. Demonstrated experience in business development, bid management, and client relationship management. Technical Skills Strong knowledge of ELV system design, integration platforms, and industry standards (NFPA, BS EN, NEC, local civil defense/fire codes). Familiarity with IBMS/converged security & building automation platforms. Working knowledge of relevant protocols (BACnet, Modbus, TCP/IP, ONVIF, KNX, DALI). Business & Leadership Skills Strong commercial acumen — budgeting, forecasting, contract negotiation, margin management. Excellent stakeholder management skills (clients, consultants, contractors, vendors). Strong leadership and team-building capability. Excellent communication, negotiation, and presentation skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Wood is currently recruiting for an experienced PMC Lead Project Engineer for our ADNOC project in Abu Dhabi within our Oil, Gas &amp; New Energies business.&nbsp;<br> Due to the nature of the projects and client expectation, the position will be based full time at our client office in Abu Dhabi, United Arab Emirates and will require occasional travel to Spain.&nbsp;<br><p><strong>Our Clients and Projects</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br> <p>Wood's Oil, Gas &amp; New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.&nbsp;</p><br><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. &nbsp;</p><br><br> <p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.&nbsp;</p><br><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects:</strong>&nbsp;Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:&nbsp;</strong>We are an organization actively committed to diversity and inclusion across our business&nbsp;</li> <li><strong>Competitive remuneration package:</strong>&nbsp;With regular reviews to ensure we are rewarding at the right level in line with the market&nbsp;</li> <li><strong>Medical Insurance:</strong> Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover&nbsp;</li> <li><strong>End of Service Gratuity:&nbsp;</strong>In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan</strong>: Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development:</strong>&nbsp;Development plans that are tailored to your individual needs and interests&nbsp;</li> <li><strong>Global connections</strong>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession&nbsp;</li> <li><strong>Energy Transition Academy:&nbsp;</strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <ul> <li>Responsible for providing support on Project Management activities to Project team throughout all phases of project execution on management matters related to the allocated portions of the scope&nbsp;</li> <li>Responsible for delivery of all systems from design to handover meeting all Project objectives&nbsp;</li> <li>Develops EPC Scope of Work and supports EPC tendering activities&nbsp;</li> <li>Prepares gate deliverables in accordance with ADNOC Value Assurance Process (VAP)&nbsp;</li> <li>Works in close co-ordination with Project Manager for the supervision of the Integrated Project Management Team to ensure that the project objectives are met&nbsp;</li> <li>Reports regularly to the Project Manager on Project status, critical issues and areas of concern that may affect performance targets and Project objectives Ensures project compliance with HSE requirements, meeting HSE performance targets during all phases of the project and work with HSE team to ensure that Contractors comply with Company HSE policies, procedures, rules and regulations during execution</li> <li>Manages the Project Engineering team comprising of Project Engineers to ensure that they perform to their optimum potential, meet their objectives effectively and prioritizes work load</li> <li>Stewards the activities of Contractor in liaison with the Project Engineers to ensure that the Project is executed in accordance with the Contract, Company’s technical and contractual requirements&nbsp;</li> <li>Monitors Contractor efforts in managing interfaces with other EPC Contractors, ADNOC Groups/Departments, other operating Companies and provides guidance as required&nbsp;</li> <li>Contributes to the development and definition of project execution strategies, scope of work, schedule and budgetary cost estimates to ensure that the Project is properly planned, meets user requirements and overall execution plans</li> <li>Monitors Project Team activities to ensure that contractor critical subcontracts are awarded and executed according to the project schedule, quality and cost&nbsp;</li> <li>Provides support on Contract Administration duties to ensure that Consultants and Contractors are effectively and efficiently administered including monitoring of financial expenditure&nbsp;</li> <li>Attends Weekly and Monthly Progress Review Meetings with Contractors and other meetings at Sites on a regular basis&nbsp;</li> <li>Participate in Management meetings and disseminate information&nbsp;</li> <li>Participate in Project Risk Assessments to ensure that risks to the Project are identified on time, mitigations are planned and properly managed ensures proper management of change&nbsp;</li> <li>Assists in evaluation of Contractors' claims, recommendations to accept / reject / negotiate and final Change Order submissions for approval in accordance with Management of Change Procedure&nbsp;</li> </ul> <br> <br> <br> <br> <br> <br><br><br>Qualifications:<br> <p><strong>What makes you remarkable?&nbsp;</strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.&nbsp;&nbsp;</p><br> <p><strong>Expected:</strong></p><br> <ul> <li>Bachelor of Science degree in Mechanical Engineering&nbsp;</li> <li>Minimum of 15 years of relevant experience in oil and gas industry&nbsp;&nbsp;</li> <li>Excellent written and verbal communication skills&nbsp;</li> <li>Excellent technical team and interpersonal skills&nbsp;</li> <li>Experience and detailed knowledge of relevant international codes and standards&nbsp;</li> <li>Knowledge of engineering computer programs and general business software&nbsp;</li> <li>Ability to make independent decisions in the planning, organizing and coordinating to develop solutions to complex problems&nbsp;</li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer.<br>Key job responsibilities<br>The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in adopting the right solution at the right time. You should be passionate about delivering a great customer experience by deploying AWS solutions, driving innovation, and delivering successful migration programs.<br>About the team<br>Technical Solution Architects for SSA Region<br>- 5+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience<br>- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience<br>- Bachelor's degree in science, technology, engineering, math, business or equivalent<br>- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams<br>- PMP certification, or SCRUM/Agile, SAFe certification<br>- Experience implementing cloud services including migrations and modernization projects or similar<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p>The Project Manager role at HCP is a full-time position based in Dubai, United Arab Emirates, reporting to Senior Management. The Project Manager leads the end-to-end planning, execution, monitoring, and delivery of aviation fuel engineering and technical projects, acting as the primary point of accountability for project performance and the principal interface between internal teams, client representatives, and third-party delivery partners. Day-to-day responsibilities include developing project plans, schedules, and work breakdown structures; managing scope through a formal change control process; owning the project risk register; overseeing budgets, subcontractors, and commercial performance; and championing a safety-first HSSE culture across all project activities. The Project Manager reports regularly to Senior Management and client stakeholders and drives continuous improvement in project delivery methodologies.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong>&nbsp;</p><ul><li><p>8+ years of project management experience in technically demanding, safety-critical environments, ideally within aviation, oil and gas, or energy sectors.&nbsp;</p></li></ul><ul><li><p>Proven track record delivering complex, multi-discipline engineering or technical projects on time, to scope, and within budget, managing both internal teams and external subcontractors and vendors.&nbsp;</p></li></ul><ul><li><p>Formal project management qualification preferred (PMP, PRINCE2 Practitioner, or APM PMQ/PPQ), or equivalent demonstrated experience in a structured project management methodology.&nbsp;</p></li></ul><ul><li><p>Strong commercial awareness, with experience in budget oversight, change control, subcontract management, and cost forecasting.&nbsp;</p></li></ul><ul><li><p>Experience owning project risk registers and driving HSSE compliance and safety culture across site and field activities.&nbsp;</p></li></ul><ul><li><p>Proficiency in project planning and scheduling software such as Primavera P6 or Microsoft Project, with experience developing and maintaining schedules, resource plans, and progress reporting.&nbsp;</p></li></ul><ul><li><p>Excellent communication, leadership, and stakeholder management skills, with the confidence to engage at senior client and management level.&nbsp;</p></li></ul><ul><li><p>Bachelor's degree in engineering, project management, business, or a related discipline; equivalent experience may be considered.&nbsp;</p></li><li><p>UAE or GCC project experience is strongly preferred. </p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>GTB Technology Delivery Ownership</p><ul><li><p>Own end to end technology delivery for GTB applications (Payments, Cash Management, Trade Finance, Supply Chain Finance, Collections) as part of the Core Banking (Flexcube) transformation and associated programs.</p></li><li><p>Act as the single accountable owner for GTB technology delivery outcomes across geographies, products, and integration landscapes.</p></li><li><p>Ensure alignment of GTB delivery roadmap with overall Core Banking program milestones and strategic priorities.</p></li></ul><p>Portfolio &amp; Program Delivery Management</p><ul><li><p>Govern and oversee, ensuring delivery commitments across multiple streams are met within approved scope, cost, timeline, and quality parameters.</p></li><li><p>Review, challenge, and approve delivery plans prepared by Technology Delivery Managers reporting into the role.</p></li><li><p>Proactively manage cross domain dependencies, sequencing conflicts, and resource constraints across GTB platforms and core banking integration tracks.</p></li><li><p>Maintain delivery transparency through consolidated reporting on status, risks, issues, and mitigation plans to senior technology and program leadership. People &amp; Delivery Leadership</p></li><li><p>Provide directions, and coaching to Technology Delivery Managers.</p></li><li><p>Set clear delivery expectations, monitor performance, and drive accountability across reporting teams.</p></li><li><p>Ensure optimal capacity planning and skill alignment across GTB technology delivery to meet program and BAU demands.</p></li><li><p>Build a strong delivery culture focused on execution discipline, quality, and ownership.</p></li></ul><p>Governance, Risk &amp; Compliance</p><ul><li><p>Ensure all GTB technology deliveries comply with enterprise architecture, ISG, security, audit,</p></li></ul><p>regulatory, and change governance standards.</p><ul><li><p>Act as the escalation point for delivery risks, major issues, and program deviations, providing clear</p></li></ul><p>recommendations for resolution.</p><ul><li><p>Drive proactive risk identification and mitigation to minimize business disruption during large scale</p></li></ul><p>transformations and releases.</p><p>Stakeholder &amp; Vendor Management</p><ul><li><p>Serve as the senior technology interface for GTB Business, Operations, Core Banking program</p></li></ul><p>leadership, and external partners.</p><ul><li><p>Ensure stakeholder expectations are aligned with realistic delivery capacity and agreed operating</p></li></ul><p>models.</p><ul><li><p>Provide oversight of vendor delivery performance, commercial adherence, and contractual</p></li></ul><p>commitments across GTB technology engagements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>7+ years of experience managing complex technology delivery projects, preferably within Global Transaction Banking (GTB) or similar financial services.</p></li><li><p>Proven track record of successfully delivering large-scale software solutions in a fast-paced environment.</p></li><li><p>Strong understanding of agile frameworks (Scrum, Kanban) and DevOps principles.</p></li></ul><p></p></section>

Job Title – Program Delivery Manager Company – TCS (MEA) Location – UAEJob type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:Role Summary<br>The Senior Project Delivery Manager will be accountable for end‑to‑end delivery of large-scale enterprise transformation programs across government and public sector entities. This role is responsible for program governance, delivery excellence, stakeholder management, and benefits realization for complex, multi‑vendor, multi‑year initiatives such as ERP modernization, digital government platforms, and mission‑critical core systems. The role requires strong Arabic and English communication skills.<br>Key Responsibilities1. Program & Delivery Leadership Own full lifecycle delivery of enterprise transformation programs (initiation → closure), ensuring scope, cost, schedule, and quality objectives are met. Establish and enforce delivery governance, stage gates, and executive steering mechanisms aligned to government standards. Drive program-level planning, dependency management, and integrated master schedules across multiple projects and workstreams.2. Public & Government Stakeholder Management Act as the primary delivery interface with senior government stakeholders, including Directors, Undersecretaries, and Program Sponsors. Communicate confidently in Arabic and English in executive forums, steering committees, and formal government reviews. Navigate complex decision hierarchies, regulatory constraints, and public accountability requirements.3. Enterprise Transformation Execution Lead large programs covering:ERP (e.g., Oracle Fusion / SAP S/4HANA) Digital Government Platforms Shared Services & Operating Model Transformation Ensure alignment between business transformation, process re‑engineering, and technology implementation. Control scope change rigorously in line with government contracting and approval norms.4. Governance, Risk & Compliance Establish risk, issue, and dependency management frameworks suitable for high‑scrutiny government environments. Ensure compliance with government PMO standards, audit requirements, cybersecurity, data residency, and regulatory policies. Provide transparent reporting on delivery health, benefits realization, and value realization.5. Financial & Commercial Management Manage large program budgets and complex contracts (fixed‑price, T&M, outcome‑based). Oversee team performance, contractual milestones, and service-level adherence. Support commercial negotiations, contract variations, and claims management.6. Leadership & Team Oversight Lead and mentor large, multi‑disciplinary delivery teams (business, functional, technology, change, vendors). Foster a strong culture of delivery discipline, accountability, and collaboration. Ensure succession planning and capability uplift within the delivery organization.<br>Required Qualifications & Experience Education Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field Master’s degree or MBA is an advantage Mandatory15+ years of experience in large-scale project / program delivery, with significant public or government sector exposure. Proven track record delivering enterprise transformation programs valued at multi‑million USD scale. Fluent Arabic and English (spoken and written) – mandatory for government stakeholder engagement. Strong experience working with senior government officials and executive committees. Preferred Experience with ERP implementations (Oracle Fusion, SAP S/4HANA, or equivalent). Experience in GCC / Middle East public sector environments. Program management certifications (PMP, PGMP, MSP or equivalent). Language Requirements Arabic: Fluent (mandatory) – spoken and written English: Fluent (mandatory)<br>Required Skills & Competencies Core Competencies Executive‑level stakeholder management Government program governance & compliance Complex delivery and dependency management Risk & issue resolution in regulated environments Cross‑cultural leadership Arabic executive communication & negotiation<br>Application Deadline: 30-June-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Strong hands-on experience in <b>Salesforce configuration, Flow automation, security and access management, reports, dashboards, data management, and user support</b>.<br>Experience configuring Salesforce objects, fields, page layouts, record types, validation rules, workflows, and approval processes.<br>Strong knowledge of <b>Salesforce Flow</b> for process automation.<br>Experience managing users, roles, profiles, permission sets, and sharing/security settings.<br>Hands-on experience creating and maintaining <b>reports and dashboards</b>.<br>Experience with Salesforce data import, export, cleansing, and data quality management.<br>Strong troubleshooting and end-user support capabilities.<br>Good understanding of Salesforce best practices and platform administration.<br><b>Salesforce Administrator Certification</b> is preferred.<br>Real Estate/Property Management domain experience will be an added advantage.<br><br></span><br><span>Requirements</span><ul><li><span>3–5 years of hands-on experience as a Salesforce Administrator. <br></span></li><li><span>Strong experience in Salesforce configuration and administration.<br></span></li><li><span>Hands-on knowledge of Salesforce Lightning Experience.<br></span></li><li><span>Experience with custom objects, fields, page layouts, record types, validation rules, profiles, roles, permission sets, and sharing rules.<br></span></li><li><span>Strong experience with Salesforce Flow and process automation.<br></span></li><li><span>Experience in creating and managing reports and dashboards.<br></span></li><li><span>Knowledge of Salesforce data management tools, including Data Import Wizard and Data Loader.<br></span></li><li><span>Understanding of Salesforce security, access management, and data governance.<br></span></li><li><span>Ability to troubleshoot Salesforce issues and provide effective user support.<br></span></li><li><span>Good understanding of business processes and the ability to translate requirements into Salesforce solutions.<br></span></li><li><span>Strong communication and stakeholder management skills.<br></span></li><li><span>Salesforce Administrator Certification is preferred</span><br></li></ul><span><b><u>Preferred:</u></b></span><br><br><ul><li><span>Experience in the Real Estate industry is an advantage but not mandatory. <br></span></li><li><span>Experience with Salesforce integrations and third-party applications.<br></span></li><li><span>Basic understanding of Apex, SOQL, APIs, or Salesforce development concepts.<br></span></li><li><span>Experience working in an Agile or project-based environment.<br></span></li><li><span>Knowledge of Sales Cloud and related Salesforce capabilities.<br></span></li><li><span>Exposure to CRM processes such as lead management, opportunity management, customer management, and reporting.<br></span></li></ul><br> </div>

<ul><li><p><strong>Provide Technical Support:</strong> Respond to user inquiries and support requests via phone, email, chat, or in person. Diagnose and resolve technical hardware and software issues in a timely manner.</p></li><li><p><strong>Troubleshooting:</strong> Analyze problems related to Print management software installed on servers, network connectivity, printers, data base configuration etc. Identify solutions or escalate issues to specialized teams if needed.</p></li><li><p><strong>Software & Hardware Management:</strong> Assist with the installation, configuration, and updates of software applications i.e. Print management software , Document Management software etc. on different operating systems i.e. Windows, Mac, Linux etc and hardware devices i.e. Multifunction printers , Card readers, Biometric terminals etc</p></li><li><p><strong>Incident Management:</strong> Track, log, and update support tickets in a timely manner . Ensure that issues are resolved according to service-level agreements (SLAs).</p></li><li><p><strong>User Training & Documentation:</strong> Create and maintain support documentation for common issues and resolutions. Provide training or guidance to users on software applications, tools, and IT best practices.</p></li><li><p><strong>Collaboration:</strong> Work closely with Reseller , End customer teams to escalate and resolve more complex technical issues to Vendors</p></li><li><p><strong>Continuous Improvement:</strong> Suggest improvements to current systems, processes, or workflows to enhance efficiency and user satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).</p></li><li><p><strong>Experience:</strong> 3-5 years of experience in technical support, help desk, or IT support roles.</p></li><li><p><strong>Technical Skills:</strong>Proficient in troubleshooting Windows, macOS, or Linux operating systems.<br>Knowledge of networking fundamentals (e.g., TCP/IP, DNS, DHCP).<br>Familiarity with enterprise software and tools (e.g., Microsoft Office 365, VPNs, remote desktop software, Net work load balancers etc).<br>Experience with ticketing systems like Zoho desk, Jira etc<br></p></li><li><p><strong>Soft Skills:</strong>Excelent communication skills, both written and verbal.<br>Strong customer service orientation with an ability to explain technical concepts to non-technical users.<br>Ability to work independently and manage multiple tasks effectively.<br></p></li><li><p><strong>Certifications:</strong> CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation (preferred but not mandatory).</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Technical Product Manager (52282)<br></span></strong></p><br><br><p><strong><span>Some careers grow faster than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br></span></strong></p><br><br><p><strong><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br></span></strong><span>The role holder is accountable for the end-to-end delivery of Retail Banking technology initiatives, from definition through to closure, ensuring benefits realization through disciplined planning, mobilization, execution, governance, and operational readiness. Delivery is carried out in line with HSBC SDLC / BTF / Agile / DevOps standards.<br></span></p><br><br><p><span>The role covers all MENAT markets (UAE, Qatar, Egypt, Oman, Bahrain, and Turkey) and requires strong coordination across regional and in-country stakeholders to deliver change consistently, maximize reuse of global capabilities where appropriate, and meet local regulatory and operational requirements. The role involves frequent engagement with senior IT and business stakeholders, demanding strong influencing skills, effective stakeholder management, and sound technical judgement. Given the scale and cross-market scope of Retail Banking change, the role also calls for strong leadership and organizational capability, including empowering teams and delegating effectively.<br></span></p><br><br><p><strong><span>Duties &amp; Responsibilities:<br></span></strong></p><br><br><ul><li><span>Mobilize and govern Retail Banking deliveries end to end—setting the delivery approach, managing budget, RAID, dependencies, and scope control through to closure.</span></li><li><span>Drive execution using HSBC SDLC / BTF / Agile / DevOps practices and standard tooling (e.g., Clarity, Workbench, JIRA/Confluence where applicable).</span></li><li><span>Maintain tight control of scope, timeline, resourcing, and financials, producing clear, decision-focused reporting for stakeholders and steering forums.</span></li><li><span>Ensure controls and NFRs are defined, delivered, and evidenced; lead operational readiness activities and enable a safe go live.</span></li><li><span>Continuously improve Retail Banking services using qualitative and quantitative insights, with a focus on resilience, security, supportability, and cost efficiency.</span></li><li><span>Ensure adherence to Group objectives, standards, policies, and procedures, as well as regulatory requirements, architecture standards, and business goals; keep relevant stakeholders informed of matters impacting their responsibilities.</span></li><li><span>Lead MENAT Retail Banking programmes (and other regional initiatives as required) across all markets, delivering outcomes on time and within budget without compromising service stability or control effectiveness.</span></li><li><span>Develop and maintain integrated delivery plans through analysis, building, test, release/cutover, and operational readiness, using HSBC delivery frameworks and tools (e.g., Clarity).</span></li><li><span>Ensure market deployments align with strategic roadmaps, architecture standards, and local regulatory and operational requirements.</span></li><li><span>Track execution against plan and proactively resolve or escalate blockers, risks, issues, and dependencies (e.g., environments, integrations, testing, release windows, operational acceptance).</span></li><li><span>Define, measure, and report CSFs/KPIs and delivery objectives across resilience, performance, control compliance, and benefits realization.</span></li><li><span>Maintain a strong understanding of Retail Banking platforms and the wider technology landscape to apply appropriate delivery governance and controls.</span></li><li><span>Manage and escalate risks and issues with clear options and impact analysis, minimizing disruption to live Retail Banking services.</span></li><li><span>Deliver resilient change at pace—implement scalable, sustainable Retail Banking capabilities while preserving service stability and maintaining agreed release cadence.</span></li><li><span>Navigate a complex stakeholder landscape by building strong relationships across regional and market teams spanning Business, Technology, Operations, and Controls to support roadmap execution and operational readiness.</span></li><li><span>Drive regional-to-global alignment by converging MENAT Retail Banking capabilities towards strategic global solutions and target-state architecture, enabling standardization and reuse with minimal customer or operational disruption.</span></li><li><span>Address regulatory and market variability by influencing global programmes and dependencies to meet local regulatory obligations, localization needs, and cross-border constraints across MENAT.</span></li><li><span>Balance competing priorities and constrained capacity by managing conflicting market demands and dependencies with limited budgets and finite engineering capacity, ensuring transparent prioritization and outcome-based trade-offs.</span></li><li><span>Deliver under cost and productivity pressure by improving delivery efficiency, reducing rework, strengthening automation and standardization, and sustaining the operational support model for the Retail Banking estate.<br></span></li></ul><p><span>&nbsp;<strong>Experience &amp; Qualifications:<br></strong></span></p><br><br><ul><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)</span></li><li><span>Minimum 5+ years’ experience in Technology Project/Programme/Delivery/Technical Product Management delivering medium-to-high complexity change.</span></li><li><span>Besides having fair understanding of technology know-how, working knowledge of Retail Banking products and platforms is preferred, typical banking processing patterns and integration with surrounding enterprise capabilities (channels, integration/messaging, ops tooling, data/MI, interfaces).</span></li><li><span>Experience working in Agile/DevOps and/or hybrid delivery models; proficient with delivery tracking tools (e.g., JIRA, Confluence) and governance reporting.</span></li><li><span>Proven ability to run delivery governance (plan, RAID, dependencies, milestones, status reporting) and operate within a controlled environment.</span></li><li><span>Proven ability to influence and manage senior IT and non-IT stakeholders; able to communicate clearly with both technical and non-technical audiences.</span></li><li><span>Working knowledge of how regulatory obligations and internal controls impact technology delivery (e.g., evidence, approvals, operational readiness).</span></li><li><span>Comfortable managing evolving priorities and backlogs while maintaining delivery grip and traceability to outcomes.</span></li><li><span>Experience managing third-party vendors/consultancies with clear deliveries, quality expectations and governance.</span></li><li><span>Excellent negotiation and diplomatic problem-solving skills to resolve issues across functional areas and between the organization and external parties.</span></li><li><span>Ability to challenge scope and manage costs without compromising resilience, security or control requirements.</span></li><li><span>Brings energy and pace, works effectively across cross-functional teams, and demonstrates urgency and ownership in delivering resilient, well-controlled Retail Banking outcomes that improve customer and colleague experience.<br></span></li></ul><p><span>For further details and application information please visit our careers site, searching for reference number <strong>52282.<br></strong></span><span><br>We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.<br></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br></span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited</span></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<ul><li><p>Analyze and document business requirements (including Product Program) corporate lending and insurance products</p></li><li><p>Prepare and coordinate relevant product approvals from HO and ADGM</p></li><li><p>Support the development and implementation of lending and insurance platform at ADGM</p></li><li><p>Collaborate with stakeholders to set up the credit insurance and claim process at the ADGM</p></li><li><p>Conduct gap analysis and propose enhancements to existing systems and workflows in line with regulatory requirements, legal frameworks and documentation</p></li><li><p>Ensure compliance with regulatory frameworks (e.g., AML, KYC,CRR, CBUAE, FSRA)</p></li><li><p>Prepare business cases, process maps, and functional specifications</p></li><li><p>Liaise with ADGM Management, IT, risk, compliance, other business / support units (such as coverage, loan origination, loan distribution, loan portfolio management, legal, finance, , CAD, operations) to deliver end-to-end solutions</p></li><li><p>Monitor KPIs and generate reports to support strategic decision-making</p></li><li><p>Coordinate UAT (User Acceptance Testing) and support post-implementation reviews</p></li><li><p>Review insurance policies and support creation of checklists (pre/post binding)</p></li><li><p>Develop CPRI related SOPs</p></li><li><p>Facilitate insurance related training for existing and new team-members within the LPM team and with relevant stakeholders in the Bank</p></li><li><p>Manage monitoring of CPRI loans post policy binding throughout the lifecycle of the transaction</p></li><li><p>Manage relationships with brokers, insurers and other stakeholders (internal/external) for effective execution and post binding management</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in business, Finance, Economics, or related field (MBA preferred)</p></li><li><p>7+ years of experience in corporate banking specifically in Lending. Insurance knowledge specifically related to insurance (CPRI, SRT etc.) is a key requirement</p></li><li><p>Strong understanding of corporate credit, loan lifecycle, and insurance(pre and post close matters)</p></li><li><p>Familiarity with core banking systems, CRM tools, and insurance platforms</p></li><li><p>Experience with Agile/Scrum methodologies is a plus</p></li></ul><br><p>Skills corporate banking regulatory compliance business analysis</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a talented and experienced <strong>Digital Marketing Specialist</strong> to join our team. This is a <strong>full-time</strong> position based in <strong>Dubai, United Arab Emirates</strong>. We are committed to quality, reliability, and building strong client relationships, and we are looking for a professional who can develop, implement, track, and optimise our digital marketing campaigns across all digital channels. The ideal candidate will have a passion for all things marketing and technology, and will be instrumental in driving our company's growth in the digital space.<br><strong>Responsibilities</strong><br>* Plan and execute all digital marketing strategies, including SEO/SEM, email marketing, social media, and display advertising campaigns.<br>* Design, build, and maintain our social media presence across all relevant platforms.<br>* Measure and report on the performance of all digital marketing campaigns and assess them against key performance indicators (KPIs) and return on investment (ROI).<br>* Identify trends and insights to optimise campaign spend and performance.<br>* Brainstorm new and creative growth strategies to increase brand awareness and engagement.<br>* Collaborate with internal teams to create effective landing pages and optimise the user experience.<br>* Utilise strong analytical abilities to evaluate the end-to-end customer experience across multiple channels and customer touchpoints.<br>* Liaise with marketing agencies and other external partners as required.<br><strong>Qualifications</strong><br>* Proven work experience in a digital marketing role.<br>* Demonstrable experience leading and managing SEO/SEM, email, social media, and/or display advertising campaigns.<br>* Solid knowledge of website analytics tools (e.g., Google Analytics).<br>* Experience in setting up and optimising Google Ads campaigns.<br>* Excellent understanding of the latest marketing trends, techniques, and best practices.<br>* Strong analytical skills and a data-driven approach to problem-solving.<br>* Exceptional written and verbal communication skills in English.<br>* A degree in Marketing, Communications, or a related field is highly desirable.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span>T<span><span>he SAP Client Program Manager is responsible for the end-to-end delivery of large and complex SAP programs, with a strong focus on public sector engagements. This role requires a seasoned leader with 10+ years of SAP delivery experience, capable of driving multi-stream implementations while ensuring alignment with business objectives, governance standards, and financial targets.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span>As the primary point of accountability, the SAP Program Manager oversees delivery excellence, manages senior stakeholder relationships, safeguards commercial outcomes, and leads cross-functional teams in high-pressure environments. The role demands a blend of technical/functional SAP expertise, strategic thinking, and strong leadership capabilities to deliver successful transformation programs.</span></span></span></span></p><br> <p><span><span><span><b><span>Key Skills </span></b></span></span></span></p><br> <p><span><span><span><b><span>Must Have</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>10+ years of experience in SAP project/program delivery&nbsp;</span></span></span></span></li> <li><span><span><span><span>Proven experience in roles such as SAP Program Manager / Delivery Director / Senior Delivery Manager</span></span></span></span></li> <li><span><span><span><span>Strong expertise in SAP technical or functional domainS - SAP TRM,&nbsp;</span></span></span></span></li> <li><span><span><span><span>Experience in delivering large, complex, multi-stream SAP programs (S/4HANA, SAP TRM, ECC, or hybrid landscapes)</span></span></span></span></li> <li><span><span><span><span>Extensive stakeholder management experience, including executive-level interactions</span></span></span></span></li> <li><span><span><span><span>Strong commercial acumen (contracts, gross margin, revenue, and cost management)</span></span></span></span></li> <li><span><span><span><span>Expertise in risk management, governance, and escalation handling</span></span></span></span></li> <li><span><span><span><span>Experience managing multi-vendor and distributed delivery environments</span></span></span></span></li> <li><span><span><span><span>Strong leadership and team management skills with ability to drive high-performance teams</span></span></span></span></li> <li><span><span><span><span>Proficiency in Agile, Scrum, and traditional project/program management methodologies</span></span></span></span></li> <li><span><span><span><span>Excellent communication, negotiation, and problem-solving skills</span></span></span></span></li> </ul> <p><span><span><span><b><span>Nice to Have</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Experience in public sector or government SAP programs</span></span></span></span></li> <li><span><span><span><span>SAP certifications in relevant modules or technologies</span></span></span></span></li> <li><span><span><span><span>PMP, PRINCE2, or equivalent program/project management certification</span></span></span></span></li> <li><span><span><span><span>Exposure to SAP Activate methodology and digital transformation initiatives</span></span></span></span></li> <li><span><span><span><span>Experience in pre-sales, solutioning, and account growth strategies</span></span></span></span></li> <li><span><span><span><span>Familiarity with regulatory, audit, and compliance requirements in large programs</span></span></span></span></li> </ul> <p><span><span><span><b><span>Key Responsibilities</span></b></span></span></span></p><br> <p><span><span><span><b><span>Delivery &amp; Program Leadership</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Own end-to-end SAP program delivery, ensuring adherence to scope, schedule, quality, and financial objectives </span></span></span></span></li> <li><span><span><span><span>Lead and govern large-scale, multi-stream SAP implementations across S/4HANA, ECC, or hybrid environments </span></span></span></span></li> <li><span><span><span><span>Act as the single point of accountability for overall delivery performance </span></span></span></span></li> <li><span><span><span><span>Ensure compliance with governance, regulatory, and audit requirements, particularly in public sector engagements </span></span></span></span></li> </ul> <p><span><span><span><b><span>Customer &amp; Stakeholder Management</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Serve as the primary interface for senior customer stakeholders, including executives and steering committees </span></span></span></span></li> <li><span><span><span><span>Build and maintain strong, trusted client relationships </span></span></span></span></li> <li><span><span><span><span>Manage customer expectations, risks, and escalations proactively and effectively </span></span></span></span></li> <li><span><span><span><span>Resolve complex business and delivery challenges by aligning stakeholders, teams, and solutions </span></span></span></span></li> </ul> <p><span><span><span><b><span>Team Leadership &amp; Delivery Management</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Lead, mentor, and manage large cross-functional SAP teams (functional, technical, and PMO) </span></span></span></span></li> <li><span><span><span><span>Drive a high-performance culture with focus on accountability, resilience, and continuous improvement </span></span></span></span></li> <li><span><span><span><span>Oversee project managers and solution leads to ensure alignment with program goals </span></span></span></span></li> <li><span><span><span><span>Promote collaboration, knowledge sharing, and talent development within teams </span></span></span></span></li> </ul> <p><span><span><span><b><span>Commercial &amp; Financial Management</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Own program-level commercial governance, including contracts, SOWs, and change requests </span></span></span></span></li> <li><span><span><span><span>Monitor and manage financial performance, including revenue, costs, and gross margins </span></span></span></span></li> <li><span><span><span><span>Provide insights and recommendations to business leadership on financial and delivery risks </span></span></span></span></li> <li><span><span><span><span>Support sales and account teams with renewals, upsell opportunities, and pipeline growth </span></span></span></span></li> </ul> <p><span><span><span><b><span>Risk, Issue &amp; Escalation Management</span></b></span></span></span></p><br> <ul> <li><span><span><span><span>Proactively identify, assess, and mitigate delivery, financial, and reputational risks </span></span></span></span></li> <li><span><span><span><span>Lead resolution of complex issues and high-impact escalations with strong decision-making </span></span></span></span></li> <li><span><span><span><span>Maintain composure and demonstrate leadership in high-pressure and challenging environments</span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Business&nbsp;Skills</span></span></b> </span></span></span></p><br> <ul> <li><span><span><span><span><span>Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.</span></span></span></span></span></li> <li><span><span><span><span><span>Understands business processes for focus areas or modules.</span></span></span></span></span></li> <li><span><span><span><span><span>Ability to do research and perform detailed tasks.</span></span></span></span></span></li> <li><span><span><span><span><span>Strong analytical skills.</span></span></span></span></span></li> <li><span><span><span><span><span>Understands business functionality related to SAP module/application as well as can identify and understand touch points between modules.</span></span></span></span></span></li> <li><span><span><span><span><span>Understands how to solve detailed SAP problems.</span></span></span></span></span></li> <li><span><span><span><span><span>Understands and can explain best business practices, especially those that SAP enables.</span></span></span></span></span></li> </ul> <p><span><span><span><b><span><span>Consulting Skills</span></span></b> </span></span></span></p><br> <ul> <li><span><span><span><span><span>Strong consulting mindset with the ability to understand client business objectives and align SAP solutions to drive measurable outcomes</span></span></span></span></span></li> <li><span><span><span><span><span>Ability to engage with senior stakeholders to shape transformation agendas, define roadmaps, and influence strategic decisions</span></span></span></span></span></li> <li><span><span><span><span><span>Expertise in translating complex business requirements into scalable SAP solutions through structured problem-solving and fit-gap analysis</span></span></span></span></span></li> <li><span><span><span><span><span>Capability to challenge client assumptions constructively and recommend best practices aligned with SAP standards and industry benchmarks</span></span></span></span></span></li> <li><span><span><span><span><span>Experience in driving business process transformation, not just system implementation, with a focus on value realization</span></span></span></span></span></li> <li><span><span><span><span><span>Strong facilitation skills to lead workshops, design thinking sessions, and executive discussions</span></span></span></span></span></li> <li><span><span><span><span><span>Ability to provide advisory on SAP roadmap, release strategy, and innovation opportunities (e.g., S/4HANA transformation)</span></span></span></span></span></li> <li><span><span><span><span><span>Commercially aware consulting approach, balancing client value with delivery feasibility and profitability</span></span></span></span></span></li> <li><span><span><span><span><span>Skilled in stakeholder alignment across business and IT teams, ensuring consensus on priorities and solutions</span></span></span></span></span></li> <li><span><span><span><span><span>Ability to operate in ambiguous environments, providing clarity, structure, and actionable recommendations</span></span></span></span></span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><p>&nbsp;</p><p>The AI Product Owner will lead the end-to-end delivery of AI-powered products and intelligent automation solutions across the insurance value chain, including underwriting, claims, customer service, operations, finance, and distribution.</p><p>&nbsp;</p><p>The role combines <b>business product ownership, AI solution design, technology delivery, data-driven decision making, and stakeholder management</b>. The individual will be responsible for identifying opportunities, defining product roadmaps, managing AI vendors, guiding technical teams, and ensuring successful implementation and adoption of AI solutions that deliver measurable business value.</p><p>&nbsp;</p><p>The ideal candidate is equally comfortable discussing insurance business processes with underwriters and claims managers as they are discussing APIs, LLMs, agent orchestration, cloud architecture, data models, and AI governance with technology teams.</p><p>&nbsp;</p><p>&nbsp;</p><p><b>Key Responsibilities&nbsp;</b></p><p>&nbsp;</p><p><b>1. AI Product Strategy &amp; Roadmap</b></p><p>&nbsp;</p><ul><li>Define and own the AI product vision, roadmap, and backlog.</li><li>Identify use cases that deliver measurable business value.</li><li>Prioritise AI initiatives based on ROI, business impact, complexity, and risk.</li><li>Align AI initiatives with strategic business objectives.</li><li>Create business cases and value-realisation frameworks</li></ul><p>&nbsp;</p><p><b>2. AI Solution Design</b></p><p>&nbsp;</p><p>Work closely with engineers, architects, and data scientists to define:</p><p>&nbsp;</p><ul><li>AI workflows</li><li>Agent orchestration, Design multi-agent workflows for insurance processes.</li><li>Prompt engineering requirements</li><li>RAG architecture requirements, Design enterprise RAG architectures</li><li>Human-in-the-loop controls</li><li>Explainability requirements</li><li>Decision-making workflows</li></ul><p>&nbsp;</p><p><b>3. Technical Leadership</b></p><p>&nbsp;</p><p><b>Provide technical leadership in following areas</b></p><p>&nbsp;</p><ul><li>LLMs and GenAI architecture</li><li>Agentic AI frameworks and components such as Langraph, Transformer and MCP</li><li>RAG architectures</li><li>Prompt engineering</li><li>Vector databases</li></ul><p>&nbsp;</p><p><b>4. Data &amp; AI Governance</b></p><p>&nbsp;</p><p>Ensure adherence to:</p><p>&nbsp;</p><ul><li>Responsible AI principles</li><li>Model governance</li><li>AI explainability</li><li>Regulatory compliance</li><li>Data privacy requirements</li><li>AI risk management</li></ul><p>&nbsp;</p><p>Establish processes for:</p><p>&nbsp;</p><p>&nbsp;</p><ul><li>Model monitoring</li><li>Drift detection</li><li>Prompt governance</li><li>Auditability</li><li>Human review processes</li></ul><p>&nbsp;</p><p><b>5. Adoption &amp; Change Management</b></p><p>&nbsp;</p><ul><li>Drive business adoption.</li><li>Define KPIs and success measures.</li><li>Measure realised business benefits.</li><li>Conduct training and enablement activities.</li><li>Partner with business leaders to embed AI into operating processes</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Experience</b></p><p>&nbsp;</p><p><b>Education</b></p><p>&nbsp;</p><ul><li>Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or related discipline.</li><li>Master's degree preferred.</li></ul><p>&nbsp;</p><p><b>Experience</b></p><p>&nbsp;</p><ul><li>8–12 years of experience in Product Management, Digital Transformation, Technology Delivery, or AI Solutions.</li><li>Minimum 5 years within Insurance.</li><li>Proven experience implementing enterprise AI solutions.</li></ul><p>&nbsp;</p><p><b>Required Technical Skills</b></p><p>&nbsp;</p><p><b>AI &amp; Generative AI</b></p><p>&nbsp;</p><p>Must Have</p><ul><li>Large Language Models (LLMs)</li><li>Prompt Engineering</li><li>Retrieval Augmented Generation (RAG)</li><li>Agentic AI concepts</li><li>AI orchestration frameworks</li><li>AI evaluation methodologies</li><li>Conversational AI</li><li>AI governance</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p><span><b>Primary Mission</b></span></p><br><p><span>Design and lead the implementation of AI-powered customer experience solutions that achieve business outcomes while ensuring technical excellence, scalability, security, and operational readiness.</span></p><br><p><span><b>Key Responsibilities</b></span></p><br><p><span><b>Solution Architecture</b></span></p><br><ul><li><p><span>Define end-to-end AI solution architectures for customer programs.&nbsp;</span></p><br></li><li><p><span>Design integrations between Genesys Cloud, AI services, enterprise applications, data platforms, and third-party technologies.&nbsp;</span></p><br></li><li><p><span>Establish architectural standards for scalability, resilience, security, and maintainability.&nbsp;</span></p><br></li><li><p><span>Review and approve technical designs produced by project teams.&nbsp;</span></p><br></li></ul><p><span><b>Technical Leadership</b></span></p><br><ul><li><p><span>Serve as the technical authority for assigned customer engagements.&nbsp;</span></p><br></li><li><p><span>Guide consultants and implementation teams through complex technical challenges.&nbsp;</span></p><br></li><li><p><span>Lead architecture workshops and technical design sessions with customers.&nbsp;</span></p><br></li><li><p><span>Provide governance throughout delivery to ensure alignment with the approved architecture.&nbsp;</span></p><br></li></ul><p><span><b>AI &amp; Data Design</b></span></p><br><ul><li><p><span>Design AI use cases including virtual agents, agent copilots, knowledge systems, workflow automation, and analytics solutions.&nbsp;</span></p><br></li><li><p><span>Define data requirements, integration patterns, and AI governance considerations.&nbsp;</span></p><br></li><li><p><span>Ensure responsible AI practices are incorporated into solution designs.&nbsp;</span></p><br></li></ul><p><span><b>Customer Engagement</b></span></p><br><ul><li><p><span>Advise customer technical stakeholders on architecture decisions and trade-offs.&nbsp;</span></p><br></li><li><p><span>Present technical recommendations to enterprise architects, IT leaders, and platform owners.&nbsp;</span></p><br></li><li><p><span>Build trusted-advisor relationships with customer technical teams.&nbsp;</span></p><br></li></ul><p><span><b>Practice Contribution</b></span></p><br><ul><li><p><span>Contribute reusable assets, reference architectures, and best practices.&nbsp;</span></p><br></li><li><p><span>Mentor consultants and senior consultants.&nbsp;</span></p><br></li><li><p><span>Support presales activities for complex technical opportunities.&nbsp;</span></p><br></li></ul><p><span><b>Typical Scope</b></span></p><br><ul><li><p><span>Large customer implementation&nbsp;</span></p><br></li><li><p><span>Single strategic program&nbsp;</span></p><br></li><li><p><span>Technical lead for a major deployment&nbsp;</span></p><br></li><li><p><span>Influences project and account-level decisions</span></p><br></li></ul><p><b>Qualifications:</b></p><br><ul><li><p>7+ years of experience in solution architecture, technical consulting, or enterprise software delivery, with at least 3 years focused on AI or conversational / CX platforms.</p><br></li><li><p>Hands-on familiarity with Genesys Cloud or comparable CCaaS / CPaaS platforms, including routing, digital channels, and developer APIs.</p><br></li><li><p>Proven track record designing and deploying AI-powered solutions — virtual agents, LLM-based copilots, knowledge management systems, or predictive analytics — in production environments.</p><br></li><li><p>Solid understanding of cloud architecture patterns (AWS, GCP, or Azure) and integration technologies such as REST/GraphQL APIs, event streaming, and identity/security protocols.</p><br></li><li><p>Experience leading architecture design sessions, producing technical documentation, and presenting to senior technical and non-technical stakeholders.</p><br></li><li><p>Comfort operating in a global, matrixed professional services environment — managing scope, quality, and customer relationships simultaneously.</p><br></li><li><p>Strong communication skills: able to translate complex technical concepts for business audiences and business requirements into precise architectural decisions.</p><br></li><li><p>Familiarity with responsible AI principles, data governance, and security-by-design practices in enterprise contexts.</p><br></li><li><p>Industry experience in telecommunications, financial services, or airlines is a plus.</p><br></li></ul><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

About Us<br>Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.<br>About the Job We currently have an exciting opportunity for a Agent, Guest Service to join our team at Yas Plaza Hotels. The ideal candidate will have a passion for hospitality and a desire to create unique and welcoming experiences for our guests. In this role, you will be responsible for providing exceptional service, ensuring guest satisfaction, and maintaining the highest standards of professionalism and efficiency at the front desk. You will contribute to creating memorable moments for our guests, enhancing their overall experience at our hotel.<br><br>About You Previous experience in the hospitality industry, preferably in a front desk or guest services role. Strong customer service skills with a passion for creating memorable guest experiences. Excellent verbal and written communication skills in English and Mandarin. Proficiency in any additional language is a significant advantage. Ability to manage guest requests and preferences efficiently, calmly, and courteously. Highly organized with the ability to multitask and maintain high standards of professionalism and efficiency. A team player with a positive attitude and a strong work ethic. Ability to stay updated with the latest trends in the hospitality industry to ensure we provide the best service. Must be proactive and able to handle high-pressure situations with ease.<br>Shape Your Career with Yas Plaza Hotels by Aldar Hospitality<br>At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality . Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living<br>Equal Opportunity Statement Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially

Company Description Veridion & Partners is a healthcare-focused growth advisory supporting hospitals, clinics, health-tech, and wellness brands across the UAE, Saudi Arabia, and the wider Gulf region. The firm specializes in aligning marketing, front-desk conversion, and finance into one integrated system, ensuring every step from first contact to final invoice is connected and measurable. Services span strategy, performance marketing, web design, reception training, content and brand, healthcare recruitment, and finance and operations advisory, including licensing, revenue-cycle management, and insurance coordination. Veridion & Partners partners closely with clients to build the infrastructure that turns awareness into booked appointments and lasting patient relationships. Team members join a dynamic environment focused on measurable growth, patient experience, and sustainable healthcare business performance. Role Description The Licensed Massage Therapist is a full-time, on-site role based in Dubai, United Arab Emirates, working within a wellness-focused environment that serves healthcare and lifestyle clients. The therapist will provide professional bodywork and therapeutic massage services, including relaxation and targeted treatments, in accordance with client needs and industry standards. Day-to-day tasks include conducting client consultations, assessing needs and contraindications, recommending appropriate massage techniques, and documenting treatment plans and outcomes. The therapist will maintain a clean, safe, and welcoming treatment space, follow hygiene and infection-control protocols, and coordinate appointment scheduling and follow-ups with the front desk team. This role also involves educating clients on stress management, aftercare, and wellness practices, while delivering consistent, high-quality service that supports client satisfaction and retention. Qualifications Demonstrated expertise in Therapeutic Massage and Body Massage techniques, with the ability to tailor treatments to individual client needs. Proficiency in Shiatsu or similar pressure-based modalities, with sound knowledge of indications, contraindications, and safety considerations. Strong Customer Service skills, including clear communication, empathy, and the ability to build trust with a diverse client base. Ability to support clients with Stress Management strategies, integrating massage with relaxation and wellness guidance. Valid massage therapy license or certification recognized in the UAE, with eligibility to practice in Dubai. Experience in clinical, spa, or wellness settings, preferably within multidisciplinary or healthcare-related environments. Commitment to professional ethics, client confidentiality, and adherence to local regulatory and health standards. Physical stamina, good body mechanics, and attention to hygiene and infection-control best practices. Willingness to collaborate with reception, clinical, and advisory teams to enhance client experience and service quality. Proficiency in English; additional languages commonly spoken in the Gulf region are an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Position Title:</b> Receptionist &amp; Administrator<br><b>Employment Type:</b>&nbsp;Full Time&nbsp;<br><br><b>Location:</b> UAE<br><br><b>Vacancy:</b> 1 Position<br><br><b>Salary:</b> AED 5,000 + Company Benefits<br><br>Job Summary:<br></span><p>We are looking for a professional and well-presented <b>Receptionist &amp; Administrator</b> to manage front desk operations and provide administrative support. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle multiple administrative responsibilities including procurement coordination, vendor management, and HR-related support activities.<br></p><br>Key Responsibilities:<br><ul><li>Manage front desk operations and act as the first point of contact for visitors, clients, and employees.<br></li><li>Handle incoming calls, emails, and general correspondence professionally.<br></li><li>Maintain a welcoming and professional reception environment.<br></li><li>Coordinate procurement activities, including sourcing and tracking office supplies and requirements.<br></li><li>Liaise with vendors and support vendor management activities.<br></li><li>Assist with HR administrative tasks such as employee documentation, records management, and coordination.<br></li><li>Maintain accurate filing systems and administrative records.<br></li><li>Prepare reports, documents, and presentations using MS Office tools.<br></li><li>Provide general administrative support to ensure smooth daily operations.<br></li><li>Perform other duties as assigned by management.<br></li></ul><br><span>Requirements</span><ul><li>Diploma or Bachelor’s degree in any relevant field.<br></li><li>Previous experience in reception, administration, or office coordination roles.<br></li><li>Proficient in MS Office, PowerPoint, and working knowledge of MS Excel.<br></li><li>Strong verbal and written communication skills in English with a neutral accent.<br></li><li>Professional appearance with excellent interpersonal skills.<br></li><li>Good organizational skills with attention to detail.<br></li><li>Ability to manage multiple tasks and priorities effectively.<br></li></ul>Preferred Nationality:<br><p>East/North India or Sri Lankan candidates preferred.<br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.</p> <p><span>This position is based at Centro Al Manhal by Rotana &amp; Al Rawda Arjaan by Rotana.</span><br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Register and process check in for all arrivals. Handle guest check outs efficiently and professionally. Update guest information into the computer after a complete check in. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Check and convey message, mail and package to Guests. Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Handle safe deposit boxes in a accordance with policies and procedures. Report any unusual occurrences or requested to manager. Be aware of the hotel accident Prevention Policies. Ensure the cleanliness and neatness of front office area. Ensures that all guests are greeted on arrival & departure of the hotel. Review logbook, verify outstanding and follow up pending. Identify if any special assignment for the daily. Check Hotel situation, occupancy, functions, groups, VIPs. At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests. Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously. Review and update Logbook Check equipment's. Be Smart, well-groomed and maintain a friendly and cheerful disposition all the times. Oversee the day-to-day operations. Report regularly on happening to Asst. FO/FOM. Fire Procedure. First Aid Procedures. Handle guest complaints and report to manager.<br><br>Qualifications<br><br>University Degree in Hotel Management Minimum 1 year in a similar role in 4-5 star Hotel<br><br>Additional Information<br><br>What is in it for you:Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>About NCR Atleos</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><br><p><b>This position is part of NCR Atleos' Emiratization program and, in line with UAE Emiratization requirements and applicable UAE legislation, is open exclusively to UAE Nationals (Emirati citizens). Applicants may be required to provide documentation confirming their Emirati nationality during the recruitment process.</b></p><br>POSITION SUMMARY &amp; KEY AREAS OF RESPONSIBILITY<ul><li>Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.</li><li>Responsible for ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and/or in compliance with agreed Service Level Agreements.</li><li>Required to perform work on products and services of low complexity, specifically financial/ATM products. Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, Second Line Maintenance on ATMs and kiosks, and single-pocket proof encoders.</li><li>Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment. May also perform required modular swaps and unit replacements.</li><li>Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower.</li><li>Build working relationships with customers and develop informal communication channels with customer accounts at the local level. Represents NCR in a manner that reflects positively on the image and reputation of the company.</li><li>Performs periodic preventative maintenance on assigned products. Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and/or within financial institutions.</li><li>Responsible for all NCR assets used in the delivery of customer services (tools, software, vehicles, documentation, and intellectual property), or as assigned by management. Maintain an appropriate parts inventory as well as parts record keeping.</li><li>Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required. Responsible for tracking and reporting all expenses incurred in the delivery of services.</li><li>Responsible for capturing detailed customer asset information and other data required to complete invoicing or billing activities.</li><li>May be dispatched daily on a call-by-call basis or establish their own daily schedule based on automated reports.</li><li>May require prolonged travel, carrying and lifting tool kits/parts of varying weights (1 to 50 lbs.). May require bending, squatting, walking, standing, or sitting for prolonged periods. May be required to work rotating shifts.</li><li>Ensure staff productivity measures are achieved. Work together with Call Center staff via PDA to recover machines. Work together with Security Escort Officers.</li><li>Retail EPOS maintenance or installation experience is required. Strong desktop hardware experience may be considered if EPOS experience is limited.</li></ul>BASIC QUALIFICATIONS<ul><li>High School Diploma or equivalent.</li><li>0-1 years of related experience.</li><li>Ability to work with Microsoft Office Suite.</li><li>Experience with Windows operating systems.</li><li>Experience in PC hardware maintenance and support.</li><li>A+ Certification.</li><li>ITE or Polytechnic qualification in Electronics and Communications Engineering.</li><li>Ability to work well with minimal supervision.</li><li>Good problem-solving skills.</li><li>Ability to learn new skills quickly.</li><li>Ability to work under pressure.</li><li>Ability to meet deadlines and produce high-quality work.</li><li>Excellent interpersonal and customer relationship skills.</li><li>High level of mechanical and electrical aptitude.</li><li>Experience maintaining computer hardware, including desktops, servers, peripherals, routers, networks, switches, and hubs.</li><li>High level of personal integrity.</li><li>Ability to support and promote teamwork and cooperation.</li><li>Must be able to work a flexible schedule, including nights, weekends, overtime, flexible shifts, and on-call support.</li></ul>PREFERRED QUALIFICATIONS<ul><li>Associate’s Degree preferred.</li><li>Previous experience with NCR or similar equipment is a plus.</li><li>CCNA certification preferred.</li></ul>EEO Statement<p>Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses, but is not limited to, human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.</p><br><b>This position is part of NCR Atleos' Emiratization hiring program and is open exclusively to UAE Nationals (Emirati citizens). In line with UAE Emiratization requirements and applicable UAE legislation, only Emirati candidates can be considered for this opportunity. Applicants may be required to provide documentation confirming their Emirati nationality during the recruitment process.</b>Statement to Third Party Agencies<p>To all recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.</p><br><br><p>Offers of employment are conditional upon passage of screening criteria applicable to the job.</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>EEO Statement</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.</p><br><p><br><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Statement to Third Party Agencies</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><p><span>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</span></p><br> </div>