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<span>IT Infrastructure & Support Engineer Job Description Job Summary · We are seeking a proactive and technically skilled IT Infrastructure & Support Engineer to manage and support the organization's IT infrastructure.<br> The role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management while ensuring reliable IT services.<br> Network Administration & Support · Monitor and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity.<br> · Configure and manage switches, routers, firewalls, and wireless access points.<br> · Troubleshoot network issues and optimize performance.<br> System Administration · Administer Windows Server and/or Linux environments.<br> · Manage Active Directory, DNS, DHCP, Group Policies, and file services.<br> · Perform patching, monitoring, software deployment, and server maintenance.<br> · Support VMware and/or Hyper-V environments.<br> Access Control & Identity Management · Provision, modify, and revoke user access rights.<br> · Manage Microsoft 365, Exchange Online, Teams, SharePoint, and Entra ID.<br> · Conduct periodic access reviews and maintain RBAC controls.<br> Cybersecurity Support · Monitor endpoint security and antivirus solutions.<br> · Support incident response and vulnerability remediation.<br> · Enforce MFA, password policies, and security best practices.<br> Backup & Disaster Recovery · Manage backup schedules and backup solutions.<br> · Perform backup verification and restoration testing.<br> · Maintain disaster recovery documentation and recovery procedures.<br> End User Support · Provide Level 1 and Level 2 technical support.<br> · Support onboarding and offboarding activities.<br> · Maintain IT documentation and SOPs.<br> · Provide support for CEO office / Directors Required Qualifications · Bachelor’s Degree or Diploma in IT or related field.<br> · 3–5 years of IT infrastructure or system administration experience.<br> · Strong troubleshooting and communication skills.<br> Preferred Certifications · Microsoft Azure Administrator Associate · Microsoft 365 Administrator · CompTIA Network+ · CompTIA Security+ · Cisco CCNA · ITIL Foundation Key Competencies · Problem-solving and analytical thinking · Customer-focused approach · Ability to manage multiple priorities · Strong documentation and communication skills</span> </div>
<p>SPF Configuration & Customization</p><ul><li><p>Perform SPF schema mapping and configuration to align with project/engineering</p></li></ul><p>data requirements, including object classes, attributes, relationships, and business</p><p>rules.</p><ul><li><p>Customize SPF workflows, lifecycle states, and business processes to support</p></li></ul><p>engineering deliverable review, approval, and handover cycles.</p><ul><li><p>Configure and maintain SPF forms, views, and reports to meet discipline-specific and</p></li></ul><p>project-specific requirements.</p><ul><li><p>Develop and maintain SPF interfaces (e.g., with SmartPlant P&ID, SmartPlant</p></li></ul><p>Instrumentation, SmartPlant Electrical, SmartPlant 3D) ensuring data integrity across</p><p>the engineering data ecosystem.</p><p>EDMS Customization</p><ul><li><p>Customize and configure the Engineering Data Management System (EDMS)</p></li></ul><p>environment, including metadata structures, document types, numbering conventions,</p><p>and access control.</p><ul><li><p>Support integration of EDMS with SPF and other plant/engineering systems for</p></li></ul><p>seamless document and data handover.</p><ul><li><p>Configure automated workflows for document review, transmittal, and approval</p></li></ul><p>within the EDMS.</p><p>Data Validation (SDV)</p><ul><li><p>Use SmartPlant Data Validator (SDV) to perform data quality checks, validate</p></li></ul><p>schema compliance, and identify/resolve data inconsistencies prior to loading into</p><p>SPF.</p><ul><li><p>Develop and maintain SDV validation rules and reports to support ongoing data</p></li></ul><p>governance.</p><ul><li><p>Coordinate remediation of data quality issues with discipline engineers and data</p></li></ul><p>owners.</p><p>Data Migration & Integration</p><ul><li><p>Support bulk data loading, migration, and reconciliation activities between legacy</p></li></ul><p>systems, EPC contractor data, and SPF/EDMS.</p><ul><li><p>Collaborate with IT and vendor teams (Hexagon/Intergraph) on system upgrades,</p></li></ul><p>patches, and troubleshooting.</p><p>Governance & Support</p><ul><li><p>Prepare technical documentation, configuration guides, and end-user training</p></li></ul><p>materials.</p><ul><li><p>Provide day-to-day system administration support and troubleshoot user/system</p></li></ul><p>issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering (Mechanical, Chemical, Electrical, Instrumentation)</p><p>or Information Systems.</p><ul><li><p>12+ years of hands-on experience with SmartPlant Foundation, including schema</p></li></ul><p>configuration/mapping and workflow customization.</p><ul><li><p>Experience with EDMS customization — metadata models, document lifecycle</p></li></ul><p>configuration, and access control.</p><ul><li><p>Familiarity with SmartPlant suite tools (P&ID, Instrumentation, Electrical, 3D) and</p></li></ul><p>their data relationships to SPF.</p>
<ul><li><p>To receive purchase requests, verfiy completeness, identify possible suppliers and obtain quotations.</p></li><li><p>To negotiate best purchasing package in terms of quality, price, terms, delivery and service with suppliers.</p></li><li><p>Responsible for the preparation and process of purchase orders and documents in accordance the company policies and procedures.</p></li><li><p>coordinate with user departments and suppliers</p></li><li><p>Monitor and follow-up orders placed with suppliers.</p></li><li><p>monitor and co-ordering deliveries of items between suppliers</p></li><li><p>Handling and monitoring of claims to suppliers for nonconforming product/ services, shortages and/ or missing deliveries.</p></li><li><p>Maintain complete updated procurement records</p></li><li><p>Assisting in preparation of End use certificate.</p></li><li><p>Payment reconciliation and documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.</p></li><li><p>Professional certifications such as CIPS, CPSM, or CSCP are highly desirable.</p></li><li><p>Proven experience in procurement or purchasing within the manufacturing or technology sectors.</p></li><li><p>Minimum 7 years of progressive experience in strategic sourcing and supplier management.</p></li></ul>
<ul><li><p>To receive purchase requests, verfiy completeness, identify possible suppliers and obtain quotations.</p></li><li><p>To negotiate best purchasing package in terms of quality, price, terms, delivery and service with suppliers.</p></li><li><p>Responsible for the preparation and process of purchase orders and documents in accordance the company policies and procedures.</p></li><li><p>coordinate with user departments and suppliers</p></li><li><p>Monitor and follow-up orders placed with suppliers.</p></li><li><p>monitor and co-ordering deliveries of items between suppliers</p></li><li><p>Handling and monitoring of claims to suppliers for nonconforming product/ services, shortages and/ or missing deliveries.</p></li><li><p>Maintain complete updated procurement records</p></li><li><p>Assisting in preparation of End use certificate.</p></li><li><p>Payment reconciliation and documentation.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.</p></li><li><p>Professional certifications such as CIPS, CPSM, or CSCP are highly desirable.</p></li><li><p>Proven experience in procurement or purchasing within the manufacturing or technology sectors.</p></li><li><p>Minimum 7 years of progressive experience in strategic sourcing and supplier management.</p></li></ul>
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<p>Assists inventory and logistics process from receipt to delivery to the end user. Performs all support functions, lifting and moving of all goods across the supply chain.</p><br><br>Responsibilities:<br><ul> <li>Performs daily checking of shelves and arranges the items on a First-In-first-Out (FIFO) basis. </li> <li>Monitors expiries of all items and reports to the respective team.</li> <li>Oversees the movement of stocks across the stores and warehouse.</li> <li>Labels and places expired items in the allocated area.</li> <li>Conducts barcoding and verification of all barcoded items.</li> <li>Performs sample delivery and communication.</li> <li>Delivers of all items across the units.</li> <li>Performs physical inventory.</li> <li>Supports Store Assistants on daily issuance.</li> <li>Performs physical inventory verification and reconciliation.</li> <li>Performs physical movement of items across American Hospital Dubai's locations.</li> <li>Works in collaboration with the entire Supply Chain Team.</li> <li>Performs other duties as assigned.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of one (1) to two (2) years of Hospital store experience.</li></ul> </div>
Role: Financial Associate (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $15 - $40/hour<br>Role Overview:We are hiring for one of our clients, seeking a Finance Specialist to work on a contract basis. The role involves managing financial records, reconciling transactions, and ensuring compliance with accounting standards. You will support day-to-day financial operations while collaborating with cross-functional teams to maintain accurate reporting.<br>Key Responsibilities:• Maintain and reconcile general ledger accounts, ensuring accuracy and completeness of financial data.• Process accounts payable and receivable transactions in a timely and compliant manner.• Assist with month-end and year-end close processes, including journal entries and reconciliations.• Prepare financial reports and statements for internal stakeholders and regulatory requirements.• Monitor financial controls and recommend improvements to enhance efficiency and compliance.<br>Required Skills & Qualifications:• Experience with general ledger accounting and financial reporting is required.• Proficiency in accounting software and Excel is necessary for data analysis and reporting.• Strong attention to detail is required to ensure accuracy in financial records.• Ability to meet deadlines while managing multiple priorities is essential.• Knowledge of GAAP or IFRS standards is preferred.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the financial integrity of high-volume transactional systems. The position supports scalable financial operations for a platform serving diverse user segments.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
<strong>Job Location:<br><br></strong>NH Collection Dubai The Palm<br><br>NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>To provide a warm and welcoming arrival and departure experience by assisting guests with their luggage, transportation, and general requests while delivering the high service standards of NH Collection Dubai The Palm.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Warmly welcome and greet guests upon arrival and departure.</li><li>Assist guests with luggage during check-in, check-out, and room changes.</li><li>Escort guests to their rooms and provide basic information about hotel facilities and services.</li><li>Handle and store guest luggage safely and accurately.</li><li>Assist with arranging taxis and transportation when required.</li><li>Deliver guest items, messages, parcels, and other requested materials promptly.</li><li>Maintain the cleanliness and organization of the hotel entrance, lobby, and luggage storage areas.</li><li>Provide guests with information about hotel facilities, restaurants, local attractions, and transportation.</li><li>Coordinate closely with Front Office, Concierge, Housekeeping, and other departments to fulfil guest requests.</li><li>Handle guest requests and concerns courteously and escalate issues when necessary.</li><li>Maintain professional grooming, appearance, and behaviour at all times.</li><li>Follow hotel safety, security, and guest confidentiality procedures.</li><li>Support the Front Office team in creating memorable and personalized guest experiences.<br><br></li></ul><strong>Qualifications & Experience<br><br></strong><ul><li>Previous experience as a Bellman or in a guest-facing hotel role is preferred.</li><li>Friendly, energetic, and service-oriented personality.</li><li>Good communication and interpersonal skills.</li><li>Physically fit and able to handle guest luggage safely.</li><li>Good knowledge of Dubai and local attractions is an advantage.</li><li>Fluent in English; additional languages are an advantage.</li><li>Flexible to work shifts, weekends, and public holidays.<br><br></li></ul>If you enjoy connecting with people and creating memorable first impressions, we would love to hear from you.<br><br><strong>Join NH Collection Dubai The Palm and Feel the Extraordinary!<br><br></strong>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<p>Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates 112 properties in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.</p><p><br></p><p><br></p><p>We are seeking passionate and service-driven<strong> Runne</strong>r to join our award-winning Lifestyle Dining brands e.g. SUSHISAMBA, Signor Sassi, L’AMO</p><p><br></p><p>.</p><p>As a key member of our Front-of-House team, you will lead by example in delivering exceptional guest experiences while inspiring and supporting your team to uphold the highest standards of luxury hospitality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver food and beverages from the kitchen and bar to guests with speed, precision, and professionalism.</li><li>Ensure dishes are delivered to the correct table and guests according to service standards.</li><li>Maintain excellent awareness of table numbers, seat positions, and guest requirements.Assist Waiters, Supervisors and Chef de Pass throughout service to ensure smooth and efficient operations.</li><li>Support table setup, clearing, resetting, and maintaining impeccable floor presentation.</li><li>Ensure all food is presented correctly before leaving the pass.</li><li>Communicate effectively with the kitchen, bar, and front-of-house teams.</li><li>Assist in maintaining cleanliness, organization, and hygiene across the restaurant.</li><li>Anticipate the needs of guests and the service team wherever possible.</li><li>Respond to guest requests in a warm, professional, and discreet manner.</li><li>Maintain composure and efficiency during high-volume and peak service periods.</li><li>Follow all company standards regarding grooming, hygiene, health & safety, and guest service.</li><li>Contribute positively to a high-energy, luxury lifestyle environment.</li></ul><p><br></p><p><br></p><p><strong>Ideal Candidate Requirements</strong></p><ul><li>Minimum 2 years of experience as a Runner, Food Runner, Commis Waiter, or similar role within a luxury restaurant, five-star hotel, beach club, or luxury lifestyle venue.</li><li>Experience in an internationally recognized luxury lifestyle hospitality brand is highly desirable.</li><li>Previous experience in Dubai or other major international hospitality markets is an advantage.</li><li>Strong understanding of luxury service standards and guest expectations.</li><li>Excellent English communication skills; additional languages are a strong advantage.</li><li>Naturally energetic, polished, attentive, and guest focused.</li><li>Strong sense of urgency without compromising service quality.</li><li>Excellent teamwork and communication skills.</li><li>Ability to work effectively under pressure in a fast-paced environment.</li><li>Physically fit and comfortable being on your feet for extended periods.</li></ul>
<p><strong>Subcontractor Handling</strong></p><ul><li><p>Receive and manage calls from subcontractors.</p></li><li><p>Verify and process subcontractor invoices/cheques: Check that amounts match purchase orders (PO), agreements, or approved amounts.</p></li><li><p>Ensure supporting documents are complete and attached.</p></li><li><p>Deal with subcontractors professionally if cheques are delayed or issues arise (e.g., follow up, communicate discrepancies).</p></li><li><p>Aggregate and segregate related documents for processing.</p></li></ul><p><strong>Supplier Handling</strong></p><ul><li><p>Receive supplier invoices and match invoice quantities/values with Delivery Orders (DO) or goods receipt notes.</p></li><li><p>Handle handover of cheques to suppliers.</p></li><li><p>Verify that all required supportive/correct documents (e.g., delivery notes, GRN, tax invoices) are attached before processing.</p></li><li><p>Organize and divide/distribute documents efficiently for approval and filing.</p></li></ul><p><strong>Reception & Front Office Duties</strong></p><ul><li><p>Receive and answer incoming calls professionally; direct them to the appropriate personnel.</p></li><li><p>Welcome and greet guests/visitors (clients, subcontractors, suppliers, etc.) in a courteous, friendly manner.</p></li><li><p>Maintain the reception area to the highest standards: Ensure it is always neat, clean, well-organized, and has a pleasant, welcoming atmosphere (good smiling, professional appearance).</p></li></ul><p><strong>Office & Document Management</strong></p><ul><li><p>Monitor office stationery, supplies, and materials; ensure availability and reorder as needed.</p></li><li><p>Receive documents from all project sites; segregate and distribute them to the concerned employees/departments promptly.</p></li><li><p>Deliver/send documents from the head office to project sites; follow up to confirm receipt.</p></li><li><p>Manage filing system: File cheques, bank Statements of Account (SOA), invoices, and all other documents in the correct sequence and organized manner (separating new and old files).</p></li><li><p>Maintain proper filing for easy retrieval, ensuring all documents are organized, secure, and up to date.</p></li><li><p>Control and receive site Petty Cash Reports; segregate and forward them to the relevant employees/finance team.</p></li></ul><p><strong>General Administrative & Other Tasks</strong></p><ul><li><p>Perform other administrative and support tasks as assigned by management (e.g., data entry, report preparation, scheduling, correspondence).</p></li><li><p>Assist in maintaining confidentiality of sensitive information (financials, contracts, etc.).</p></li><li><p>Support coordination between office, sites, subcontractors, and suppliers to ensure smooth operations.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must be highly organized, proactive, and detail-oriented to support the smooth day-to-day operations. The role combines front-office reception duties, document management, subcontractor and supplier coordination, office maintenance, and other administrative tasks as assigned by management. The Secretary must ensure accurate handling of financial documents (invoices, cheques, etc.), maintain a professional and welcoming office environment, and contribute to efficient workflow across sites and the head office.</p>
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<p>The Client Solutions team mission is to establish and build scalable, healthy, long-term client relationships by solving direct clients' and agencies' challenges through scalable, best in class campaign services. Client Solution Team Leads have a holistic understanding about TikTok's ad products and are humble, dynamic and open for change. You are joining a team of consultants and marketing and self service platform experts, who proactively drive the client’s growth strategy, including upsells, renewals and campaign reactivations. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge. Responsibilities: Client Solutions Team Lead will be hyper focused on the key vertical. Working with XFN teams to build out best practices, playbooks, and vertical analyses for their clients and internal teams. They are the decision maker for their CST teams on process updates and product priorities. CST Lead partners with stakeholders from ad operations, product development, engineering, and creative teams to resolve complex client issues, drive the foundations and adoption of mobile app-focused ad products, and incorporate marketplace feedback into product improvement strategies. Using the influence and relationship-building skills, they provide TikTok-caliber client service, research and market analysis. They anticipate how decisions are made, persistently explores and uncovers the business needs of TikTok's key clients and translates that into solution driven offerings to grow the business. Leading from the front, they are a working mentor to the team, enabling the team to become a first class unit. -Vision: Vertical strategy & planning - work with Sales lead on defining the focus for unit
-Ownership: Deployment & Execution of strategy through CSMs, own the business
-Product: Own operational rigor to drive foundational set ups (signals, creative) and priority product adoption, reporting & execution for vertical
-Learning: Measurement & Learning Agenda plan for vertical
-Leadership: Lead from the front, coach and mentor the team Minimum Qualifications:
- Extensive years of experience in account management/client services roles in digital performance marketing, mobile app industry experience is a big plus
- Proactive attitude with excellent project management, organizational, analytical and strategic thinking skills
- Experience managing performance advertisers with a deep understanding of their challenges Preferred Qualifications:
- Ability to analyze data and identify insights to assess campaign performance
- Experience managing small to mid-size teams</p> </div>
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<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Income Auditor you are responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as:<br><br>• Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance<br>• Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval<br>• Review rage variance report in order to ensure the correct rate is applied<br>• Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable<br>• Audit the daily cash summary and update General Cashier’s report<br>• Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required<br>• Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary</p> </div>
<p>We are looking for an Bell Attendant is responsible for welcoming hotel guests, assisting with luggage, providing information, and supporting the Front Office team in delivering excellent guest service. The Bell Attendant represents the hotel professionally and ensures guests receive prompt, courteous, and efficient assistance throughout their stay.</p>
<p>Key Responsibilities<br />
Welcome and greet guests upon arrival and departure.<br />
Assist guests with loading, unloading, carrying, and storing luggage.<br />
Escort guests to their rooms and explain basic hotel facilities and services.<br />
Deliver guest luggage, messages, packages, and other items to designated locations.</p>
<p>CANDIDATES CAN SEND THEIR CV TO WHATS APP NUMBER : 0529456306</p>
<p>We are looking for an Bell Attendant is responsible for welcoming hotel guests, assisting with luggage, providing information, and supporting the Front Office team in delivering excellent guest service. The Bell Attendant represents the hotel professionally and ensures guests receive prompt, courteous, and efficient assistance throughout their stay.</p>
<p>Key Responsibilities<br />
Welcome and greet guests upon arrival and departure.<br />
Assist guests with loading, unloading, carrying, and storing luggage.<br />
Escort guests to their rooms and explain basic hotel facilities and services.<br />
Deliver guest luggage, messages, packages, and other items to designated locations.</p>
<p>CANDIDATES CAN SEND THEIR CV TO WHATS APP NUMBER : 0529456306</p>
<p>We are looking for an Room Service Staff to join our hospitality team and provide exceptional service to guests. This opportunity is ideal for individuals who enjoy customer service and working in a professional hotel environment. Freshers can apply, and training will be provided for suitable candidates.</p>
<p>Key Responsibilities<br />
Deliver food and beverages to guest rooms promptly and professionally<br />
Respond to guest requests and inquiries in a courteous manner<br />
Ensure orders are accurate and presented according to service standards<br />
Maintain cleanliness and organization of service areas<br />
Coordinate with kitchen and front office teams for smooth operations</p>
<p>CANDIDATES CAN SEND THEIR CV TO EMAIL: hrjamal.hotels@gmail.com</p>
<p>We are looking for an Room Service Staff to join our hospitality team and provide exceptional service to guests. This opportunity is ideal for individuals who enjoy customer service and working in a professional hotel environment. Freshers can apply, and training will be provided for suitable candidates.</p>
<p>Key Responsibilities<br />
Deliver food and beverages to guest rooms promptly and professionally<br />
Respond to guest requests and inquiries in a courteous manner<br />
Ensure orders are accurate and presented according to service standards<br />
Maintain cleanliness and organization of service areas<br />
Coordinate with kitchen and front office teams for smooth operations</p>
<p>CANDIDATES CAN SEND THEIR CV TO EMAIL: hrjamal.hotels@gmail.com</p>
Sky View Real Estate has been helping clients buy, sell, and invest in Dubai since 2006. With nearly two decades of success, we continue to grow and are looking for passionate people to join our team. Whether you already have real estate experience or you're looking for a new career, we'd love to meet you. Freshers are welcome to apply!<br>Who we're looking for:Strong communication and people skills Confident speaking with clients Comfortable being in front of the camera and creating social media content Eager to learn, grow, and build a successful career Positive attitude with a passion for sales<br>What we offer:Full training and ongoing support Professional content creation and personal branding support Marketing campaigns, open houses, and international roadshows Career growth opportunities in a well-established company Attractive commission structure with unlimited earning potential<br>If you're ambitious, enjoy meeting new people, and are ready to build your career in one of the world's most exciting real estate markets, this is your opportunity.<br>Apply today and become part of the Sky View Real Estate family.
Job Responsibilites:Be responsible for daily data reporting, conduct in-depth analysis and interpretation of business data, monitor all links, identify existing problems and assist in formulating corresponding solutions. Assist in optimizing the existing process management, promote the development and implementation of business, timely understand the dynamics of the front-line sales team, and form feedback. Take full ownership of the performance of assigned business lines, ensuring on-time deliveries, cancellation rates, customer satisfaction and growth targets are consistently met. Coordinate resources and collaborate closely with cross-functional teams to ensure operational readiness with go-to-market strategies and campaigns. Undertake other work that can support the business team to achieve better performance indicators.<br><br>Job Requirements:4+ years of experience in sales operations, prior experience in food delivery/restaurant brand operations is preferred; Familiar with region. Fluent in English for business communication. Combine different playbooks and food delivery operational methodologies across countries/regions to accumulate replicable international experience.<br>. Highlights:The role provides a scope to structure and map the process in order to facilitate smooth Operations.
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<br>Job Description<br><br><p>As a <strong>Guest Relations Agent</strong> at <strong>SO/ Ras Al Khaimah, part of the All-Inclusive Collection</strong>, you will be the key point of contact for guest services, ensuring every interaction exceeds expectations. You will provide personalized attention, anticipate guest needs, and resolve inquiries or issues efficiently, all while reflecting the bold, playful, and stylish SO/ brand identity.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests warmly, providing a personalized and memorable experience from arrival to departure.</li><li>Handle guest inquiries, requests, complaints, and feedback promptly, professionally, and effectively.</li><li>Coordinate with front office, housekeeping, F&B, and other departments to ensure seamless service delivery.</li><li>Maintain detailed knowledge of hotel facilities, services, promotions, and local attractions to provide accurate and helpful information.</li><li>Manage VIP guests, special occasions, and guest recognition programs to enhance loyalty and satisfaction.</li><li>Assist in handling guest complaints and resolving issues to ensure positive outcomes.</li><li>Monitor guest preferences and anticipate needs to deliver tailored services.</li><li>Maintain accurate records of guest interactions, requests, and follow-ups.</li><li>Support pre-arrival and post-departure guest communication, including welcome letters, special requests, and feedback collection.</li><li>Uphold professional appearance, grooming standards, and SO/ brand service expectations at all times.</li><li>Assist in training and mentoring new Guest Relations team members.</li><li>Promote hotel services, packages, and offers to enhance the guest experience and drive revenue.</li><li>Ensure adherence to health, safety, and hygiene standards in all guest interactions.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in guest relations, concierge, or front office roles in luxury hotels or resorts.</li><li>Exceptional communication, interpersonal, and problem-solving skills.</li><li>Strong guest service orientation with the ability to anticipate needs and deliver personalized experiences.</li><li>Knowledge of hotel operations, facilities, and local attractions.</li><li>Ability to handle guest complaints tactfully and professionally.</li><li>Professional appearance, confident demeanor, and alignment with the SO/ brand identity.</li><li>Fluency in English; additional languages are highly advantageous.</li><li>Strong organizational, multitasking, and attention-to-detail skills.</li><li>Ability to work flexible hours, including weekends and holidays, as required.</li></ul><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.<br> </li></ul> </div>
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com