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<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Pastry Chef de Partie - Casea 101</span></span></span> <br><span><span>(<span>20378</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Pastry</strong> <strong>Chef de Partie</strong> to join the One&Only team at <strong>One&Only The Palm Hotel in Dubai.</strong></span></p><br>
<p><span>With the global growth of our brands, the <strong>Pastry Chef de Partie</strong> plays an essential role in the continued success of the Resort. Your responsibilities extend beyond creating high-quality pastries and desserts; you will contribute to developing strong working relationships with colleagues and supporting an exceptional culinary experience for our guests.</span></p><br> <p><span>You will be responsible for overseeing your designated pastry section, ensuring consistency in the quality and presentation of all pastry, bakery, and dessert items, while maintaining cost control and upholding our company’s core values. This role also involves supervising daily pastry kitchen operations, training and mentoring junior team members, managing mise-en-place and production schedules, monitoring inventory levels, and maintaining the highest standards of hygiene, food safety, and product excellence. You will work closely with the Pastry Sous Chef and Executive Pastry Chef to support menu development, seasonal offerings, and innovation within the pastry department.</span></p><br> <p><strong><span>Key Duties and Responsibilities:</span></strong></p><br> <ul>
<li><span>Prepare, bake, decorate, and present pastries, desserts, breads, and other pastry items according to established standards. </span></li>
<li><span>Ensure consistency, quality, and presentation of all pastry products. </span></li>
<li><span>Assist in the development of new dessert menus, seasonal items, and specialty creations. </span></li>
<li><span>Supervise and support Commis Chefs and junior pastry team members. </span></li>
<li><span>Manage mise-en-place and ensure the pastry section is fully prepared for service. </span></li>
<li><span>Monitor stock levels, place orders, and minimize waste through effective inventory control. </span></li>
<li><span>Inspect ingredients for quality and freshness before use. </span></li>
<li><span>Ensure proper storage, labeling, and stock rotation of all pastry ingredients and products (FIFO). </span></li>
<li><span>Maintain portion control and cost efficiency while meeting quality standards. </span></li>
<li><span>Ensure compliance with food safety regulations, HACCP guidelines, and hygiene standards. </span></li>
<li><span>Maintain cleanliness and organization of the pastry kitchen and equipment. </span></li>
<li><span>Collaborate closely with the Pastry Sous Chef, Executive Pastry Chef, and other kitchen sections to ensure smooth operations. </span></li>
<li><span>Support pastry production for banquets, events, and high-volume service periods. </span></li>
<li><span>Maintain accurate records of temperature logs, cleaning schedules, and food safety checks. </span></li>
<li><span>Report maintenance issues and ensure all pastry equipment is properly cleaned and maintained. </span></li>
<li><span>Participate in kitchen briefings, training sessions, and team meetings. </span></li>
<li><span>Assist other kitchen sections when required and contribute to a positive, professional team environment. </span></li>
<li><span>Comply with all company policies, health and safety regulations, and sanitation standards.</span></li>
</ul> <p><span>A suitable candidate should have 2–4 years of experience in a pastry kitchen within an upscale 5-star hotel or resort environment. Strong knowledge of pastry, bakery, and dessert preparation techniques is essential. The candidate must possess excellent interpersonal and communication skills and be able to build effective working relationships within the culinary team. They should be dynamic team player with a passion for creativity, consistency, and delivering the highest standards of pastry presentation and quality. Proficiency in English is required, and knowledge of an additional language will be an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that does not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Commis II - Casea 101</span></span></span> <br><span><span>(<span>21038</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Commis II</strong> to join the One&Only team at <strong>One&Only The Palm Hotel in Dubai.</strong></span></p><br>
<p><span>With the global growth of our brands, you will be an integral part of the Resort’s success. As a <strong>Commis II, </strong>you will support the kitchen team in preparing high-quality dishes and maintaining exceptional culinary standards. You will be responsible for food preparation, mise-en-place, and assisting in the daily operation of your assigned kitchen section. Working closely with senior chefs, you will ensure consistency in food quality, adhere to hygiene and food safety standards, and contribute to delivering an outstanding dining experience for our guests.</span></p><br> <p><strong><span>Key Duties and Responsibilities:</span></strong></p><br> <ul>
<li><span>Assist in the preparation, cooking, and presentation of authentic Italian dishes in accordance with resort standards, recipes, and quality expectations. </span></li>
<li><span>Take responsibility for assigned kitchen sections and ensure smooth daily operations under the guidance of senior chefs. </span></li>
<li><span>Prepare and organize mise-en-place efficiently to support timely food production and service. </span></li>
<li><span>Ensure consistency, quality, and correct portioning of all Italian menu items. </span></li>
<li><span>Prepare a variety of Italian specialties, including fresh pasta, risotto, pizzas, sauces, antipasti, and regional Italian dishes. </span></li>
<li><span>Inspect ingredients for freshness, quality, and compliance with food safety standards before use. </span></li>
<li><span>Follow proper food storage, labeling, and stock rotation procedures (FIFO) to maintain product quality and minimize waste. </span></li>
<li><span>Maintain high standards of hygiene, cleanliness, and food safety in compliance with HACCP and company guidelines. </span></li>
<li><span>Monitor and minimize food wastage while maximizing the efficient use of ingredients. </span></li>
<li><span>Support senior chefs in training and guiding Commis III colleagues and kitchen trainees when required. </span></li>
<li><span>Ensure timely preparation and delivery of food during service periods while maintaining quality and presentation standards. </span></li>
<li><span>Clean, maintain, and properly use kitchen equipment, reporting any defects or maintenance issues promptly. </span></li>
<li><span>Assist in receiving, storing, and monitoring stock levels to ensure adequate supplies for daily operations. </span></li>
<li><span>Coordinate effectively with other kitchen sections to ensure seamless service and guest satisfaction. </span></li>
<li><span>Assist in the preparation of daily specials and seasonal menu offerings as directed by senior chefs. </span></li>
<li><span>Support banquet functions, special events, and high-volume operations as required. </span></li>
<li><span>Attend departmental briefings, training sessions, and team meetings to enhance culinary skills and operational knowledge. </span></li>
<li><span>Maintain a positive, professional, and team-oriented work environment at all times. </span></li>
<li><span>Comply with all company policies and local health, safety, and sanitation regulations.</span></li>
</ul> <p><span>A suitable candidate should have 1–2 years of experience in a quality hotel, resort, or restaurant environment, with experience in Italian cuisine preferred<strong>.</strong> Strong knowledge of basic food preparation, cooking techniques, and kitchen operations is essential. The candidate should be a motivated team player with good communication and interpersonal skills, a positive attitude, and a commitment to maintaining high standards of food quality, presentation, and hygiene. Good English communication skills are required, and knowledge of an additional language is an advantage.</span></p><br> <p><span>At One&Only creating <strong>JOY</strong> is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span></p><br> <p><span>Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that does not meet the requirements will not be considered.</span></p><br>
<p><span>We <strong>Thank You</strong> for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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???? We’re Hiring: Head of Administration ???? Employment Type: Full-Time / Fixed-Term???? Level: Senior Leadership We are seeking an experienced, strategic, and operationally focused Head of Administration (Workplace Operations & Facilities) to lead and transform the organization’s workplace operations, facilities management, fleet and logistics, workplace services, and administration functions. This is a senior leadership role focused on operational excellence, governance, service quality, cost efficiency, workplace experience, and continuous improvement. The current Kuala Lumpur role emphasizes enterprise-wide workplace, fleet, administration transformation, service standards, governance, and operational excellence. (Jobstreet Malaysia)???? Key Responsibilities• Provide strategic and operational leadership across Administration, Workplace Operations, Facilities, Fleet, Logistics, and Workplace Services.• Lead workplace and office facilities management to ensure safe, reliable, efficient, and productive working environments.• Oversee building maintenance, security, cleaning, M&E services, workplace infrastructure, and statutory compliance.• Develop and implement preventive and corrective maintenance strategies for workplace facilities and infrastructure.• Lead workplace planning, office optimization, refurbishment, relocation, and space-management initiatives.• Ensure workplace facilities are prepared for business continuity, emergency situations, and operational disruptions.• Manage company fleet operations, including vehicle availability, safety, utilization, maintenance, compliance, and cost optimization.• Oversee transportation services, dispatch, mailroom, logistics, and related support functions.• Develop fleet maintenance, replacement, utilization, and lifecycle-management strategies.• Lead front-of-house and workplace support services including reception, office support, pantry, employee services, and day-to-day office operations.• Establish clear workplace service standards, SLAs, KPIs, and customer-experience measures.• Ensure consistent service delivery across headquarters, branches, and regional offices.• Strengthen administration governance, policies, procedures, controls, and operational standards.• Drive standardization and continuous improvement across administrative and workplace processes.• Develop operational dashboards, performance reports, service metrics, and management reports.• Lead digitalization and automation initiatives to improve administrative productivity and employee experience.• Manage external service providers, contractors, facilities partners, logistics providers, and other vendors.• Establish vendor performance standards and monitor contracts through KPIs, SLAs, quality measures, and cost controls.• Support procurement governance and ensure administrative purchasing follows approved policies and procedures.• Manage administration and facilities budgets while identifying opportunities for cost savings and value optimization.• Monitor operational risks, compliance requirements, audit findings, and corrective actions.• Ensure workplace operations comply with company policies, statutory requirements, health and safety standards, and risk-management frameworks.• Build strong relationships with senior stakeholders and internal business functions.• Lead, coach, develop, and performance-manage multidisciplinary Administration and Workplace Services teams.• Establish capability-development plans and succession strategies for key administration functions.• Identify opportunities to improve workplace experience, operational efficiency, service quality, and employee satisfaction.• Lead major workplace transformation, facilities improvement, and administration projects from planning through implementation.✅ Requirements• Minimum 10 years of relevant leadership experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or a related field. Current comparable Kuala Lumpur postings specify 10+ years of leadership experience. (BeBee)• Proven experience leading multidisciplinary teams across workplace operations, facilities, administration, fleet, logistics, or corporate services.• Strong knowledge of Facilities Management, Workplace Operations, Fleet Management, Workplace Services, and Administration.• Experience managing office buildings, facilities maintenance, security, cleaning, M&E services, and workplace infrastructure.• Strong experience in vendor management, contract management, procurement governance, and service-provider performance management.• Proven ability to establish and manage KPIs, SLAs, operational dashboards, and service-performance frameworks.• Strong financial and commercial acumen with experience managing budgets, controlling costs, and delivering operational value.• Experience leading organizational transformation, process improvement, digitalization, automation, or service-improvement initiatives.• Strong understanding of workplace health and safety, statutory compliance, business continuity, and operational risk management.• Experience managing fleet operations, transportation, logistics, dispatch, or related services is highly advantageous.• Strong stakeholder-management skills with the ability to work effectively with senior management and multiple business functions.• Excellent leadership, communication, negotiation, and influencing skills.• Strong analytical and problem-solving capabilities with a data-driven approach to operational decision-making.• Ability to manage multiple strategic initiatives while ensuring reliable day-to-day service delivery.• Strong understanding of corporate governance, policies, audit requirements, and internal controls.• Proficiency in Microsoft Excel, Power Point, Word, Power BI, facilities-management systems, or other operational reporting tools is an advantage.• Ability to develop and implement service standards, operating procedures, governance frameworks, and continuous-improvement programs.• Bachelor’s degree in Business Administration, Facilities Management, Engineering, Operations Management, Property Management, or a related discipline is preferred.• Professional certifications in Facilities Management, Workplace Management, Project Management, Procurement, Occupational Safety, or Business Administration are an advantage.???? What We Offer• Opportunity to lead a broad portfolio covering Workplace Operations, Facilities, Fleet, Logistics, Workplace Services, and Administration.• Exposure to enterprise-wide transformation, governance, service excellence, cost optimization, and workplace strategy.• Opportunity to work directly with senior leadership and multiple business functions.• Significant influence over workplace experience, operational standards, vendor performance, and administration strategy.• Hands-on experience leading multidisciplinary teams and large-scale operational improvement initiatives.• Career progression into Director of Administration, Head of Corporate Services, Director of Workplace Operations, Head of Facilities, Chief Administrative Officer, or Chief Operating Officer roles.• A high-impact, leadership-oriented, and transformation-focused working environment.• Executive leadership development, professional training, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.
Job Location:<br><br>NH Collection Dubai The Palm<br><br>NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.<br><br>We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.<br><br>We are looking for a motivated and experienced Assistant Executive Housekeeper to support the overall Housekeeping operations at NH Collection Dubai The Palm. The successful candidate will assist the Executive Housekeeper in maintaining high standards of cleanliness, presentation, guest satisfaction and operational efficiency throughout guest rooms, apartments, public areas and back-of-house areas.<br><br>Key Responsibilities<br><br>Assist the Executive Housekeeper in managing the daily Housekeeping operations and ensuring consistent brand and service standards. Supervise and inspect guest rooms, apartments, public areas and back-of-house areas to ensure cleanliness and presentation standards are maintained. Coordinate daily manpower planning, duty rosters and team deployment according to occupancy and operational requirements. Supervise, coach and develop Housekeeping team members to maintain high performance and service standards. Coordinate closely with Front Office and Engineering to ensure timely room readiness and prompt resolution of maintenance issues. Respond promptly and professionally to guest requests, feedback and Housekeeping-related concerns. Monitor linen, uniforms, guest supplies, cleaning materials and equipment to maintain appropriate inventory levels and cost control. Support departmental budgeting, productivity monitoring and cost-saving initiatives. Ensure compliance with hotel SOPs, health and safety, hygiene and security requirements. Support deep-cleaning, preventive maintenance and room inspection programs. Promote sustainability initiatives and responsible use of water, energy, chemicals and guest supplies. Assist the Executive Housekeeper with team performance, training, engagement and departmental administration. Assume responsibility for the Housekeeping Department in the absence of the Executive Housekeeper.<br><br>Qualifications<br><br>Degree or Diploma in Hospitality Management or a related field is preferred. Minimum 3–5 years of Housekeeping experience within an upscale or luxury hotel environment. Strong leadership, team management and organizational skills. Good knowledge of Housekeeping operations, room inspections, inventory and cost control. Strong attention to detail and commitment to delivering exceptional guest experiences. Excellent communication and problem-solving skills. Excellent command of English; additional languages are an advantage. Previous UAE or Middle East hospitality experience is an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
???? We’re Hiring: Head of Administration (Workplace Operations & Facilities)???? Employment Type: Full-Time / Fixed-Term???? Level: Senior Leadership We are seeking an experienced, strategic, and operationally focused Head of Administration (Workplace Operations & Facilities) to lead and transform the organization’s workplace operations, facilities management, fleet and logistics, workplace services, and administration functions. This is a senior leadership role focused on operational excellence, governance, service quality, cost efficiency, workplace experience, and continuous improvement. The current Kuala Lumpur role emphasizes enterprise-wide workplace, fleet, administration transformation, service standards, governance, and operational excellence. (Jobstreet Malaysia)???? Key Responsibilities• Provide strategic and operational leadership across Administration, Workplace Operations, Facilities, Fleet, Logistics, and Workplace Services.• Lead workplace and office facilities management to ensure safe, reliable, efficient, and productive working environments.• Oversee building maintenance, security, cleaning, M&E services, workplace infrastructure, and statutory compliance.• Develop and implement preventive and corrective maintenance strategies for workplace facilities and infrastructure.• Lead workplace planning, office optimization, refurbishment, relocation, and space-management initiatives.• Ensure workplace facilities are prepared for business continuity, emergency situations, and operational disruptions.• Manage company fleet operations, including vehicle availability, safety, utilization, maintenance, compliance, and cost optimization.• Oversee transportation services, dispatch, mailroom, logistics, and related support functions.• Develop fleet maintenance, replacement, utilization, and lifecycle-management strategies.• Lead front-of-house and workplace support services including reception, office support, pantry, employee services, and day-to-day office operations.• Establish clear workplace service standards, SLAs, KPIs, and customer-experience measures.• Ensure consistent service delivery across headquarters, branches, and regional offices.• Strengthen administration governance, policies, procedures, controls, and operational standards.• Drive standardization and continuous improvement across administrative and workplace processes.• Develop operational dashboards, performance reports, service metrics, and management reports.• Lead digitalization and automation initiatives to improve administrative productivity and employee experience.• Manage external service providers, contractors, facilities partners, logistics providers, and other vendors.• Establish vendor performance standards and monitor contracts through KPIs, SLAs, quality measures, and cost controls.• Support procurement governance and ensure administrative purchasing follows approved policies and procedures.• Manage administration and facilities budgets while identifying opportunities for cost savings and value optimization.• Monitor operational risks, compliance requirements, audit findings, and corrective actions.• Ensure workplace operations comply with company policies, statutory requirements, health and safety standards, and risk-management frameworks.• Build strong relationships with senior stakeholders and internal business functions.• Lead, coach, develop, and performance-manage multidisciplinary Administration and Workplace Services teams.• Establish capability-development plans and succession strategies for key administration functions.• Identify opportunities to improve workplace experience, operational efficiency, service quality, and employee satisfaction.• Lead major workplace transformation, facilities improvement, and administration projects from planning through implementation.✅ Requirements• Minimum 10 years of relevant leadership experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or a related field. Current comparable Kuala Lumpur postings specify 10+ years of leadership experience. (BeBee)• Proven experience leading multidisciplinary teams across workplace operations, facilities, administration, fleet, logistics, or corporate services.• Strong knowledge of Facilities Management, Workplace Operations, Fleet Management, Workplace Services, and Administration.• Experience managing office buildings, facilities maintenance, security, cleaning, M&E services, and workplace infrastructure.• Strong experience in vendor management, contract management, procurement governance, and service-provider performance management.• Proven ability to establish and manage KPIs, SLAs, operational dashboards, and service-performance frameworks.• Strong financial and commercial acumen with experience managing budgets, controlling costs, and delivering operational value.• Experience leading organizational transformation, process improvement, digitalization, automation, or service-improvement initiatives.• Strong understanding of workplace health and safety, statutory compliance, business continuity, and operational risk management.• Experience managing fleet operations, transportation, logistics, dispatch, or related services is highly advantageous.• Strong stakeholder-management skills with the ability to work effectively with senior management and multiple business functions.• Excellent leadership, communication, negotiation, and influencing skills.• Strong analytical and problem-solving capabilities with a data-driven approach to operational decision-making.• Ability to manage multiple strategic initiatives while ensuring reliable day-to-day service delivery.• Strong understanding of corporate governance, policies, audit requirements, and internal controls.• Proficiency in Microsoft Excel, Power Point, Word, Power BI, facilities-management systems, or other operational reporting tools is an advantage.• Ability to develop and implement service standards, operating procedures, governance frameworks, and continuous-improvement programs.• Bachelor’s degree in Business Administration, Facilities Management, Engineering, Operations Management, Property Management, or a related discipline is preferred.• Professional certifications in Facilities Management, Workplace Management, Project Management, Procurement, Occupational Safety, or Business Administration are an advantage.???? What We Offer• Opportunity to lead a broad portfolio covering Workplace Operations, Facilities, Fleet, Logistics, Workplace Services, and Administration.• Exposure to enterprise-wide transformation, governance, service excellence, cost optimization, and workplace strategy.• Opportunity to work directly with senior leadership and multiple business functions.• Significant influence over workplace experience, operational standards, vendor performance, and administration strategy.• Hands-on experience leading multidisciplinary teams and large-scale operational improvement initiatives.• Career progression into Director of Administration, Head of Corporate Services, Director of Workplace Operations, Head of Facilities, Chief Administrative Officer, or Chief Operating Officer roles.• A high-impact, leadership-oriented, and transformation-focused working environment.• Executive leadership development, professional training, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Head Sommelier - Casea 101</span></span></span> <br><span><span>(<span>12603</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br><span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br>
<p><span><span><span><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Sommelier</strong> to join F&B team at <strong>One&Only The Palm Resort </strong>in Dubai.</span></span></span></span></p><br> <p><span><span><span><span>With the global growth of our brands, you will be an integral part of the resort’s success where you will be responsible in managing all the wine revenue of Casea 101 restaurant. Drives wine and beverage sales through expert recommendations and guest engagement, while leading the team and delivering seamless service to high-profile guests.</span></span></span></span></p><br> <p><span><span><span><span>Suitable candidate should have a minimum of 2-year experience in the same in an upscale 5* hotel/resort environment capacity and has worked in a restaurant with strong wine knowledge. Should have excellent management and interpersonal skills and be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent spoken and written English is required, and additional languages will be highly regarded in this role.</span></span></span></span></p><br> <p><span><span><span><span>At <strong>One&Only </strong>creating <em><strong>JOY</strong></em> is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you. </span></span></span></span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Agent, CID Administration - Atlantis the Palm</span></span></span> <br><span><span>(<span>20465</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role</strong></p><br>
<p>As an Agent, CID Administration for our front service you will be responsible for the activities associated with the guest visas. Optimize visa time in the most efficient way for customers and stakeholders. You will have to evaluate, record, and respond to additional/special service requests and assists in troubleshooting and resolving problems that may arise during the approval. In addition, you will positively represent Atlantis The Palm professional image and reputation at all times. The possibility to cross-train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.</p><br> <p><strong>About You</strong></p><br>
<p>To be successful in this role, you will be computer literate with strong organisational and planning skills. A basic knowledge of Opera would be advantageous. You will possess excellent verbal and written communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment. Due to the nature of the role, fluency in Arabic is essential, with the ability to confidently speak, read, and write the language.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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Job Title: Admin Officer – Client Communication & Coordination Location: Dubai, UAEEmployment Type: Full-Time Salary: AED 4,000 – AED 5,000 per month Benefits: As per UAE Labour Law Joining: Immediate joiners preferred<br><br>About the Opportunity We are hiring on behalf of one of our clients, a well-growing and established Business Setup & Tax Advisory company based in Dubai. We are looking for a highly organized and proactive Admin Officer – Client Communication & Coordination with an engineering background to become the main point of contact between clients and internal teams. This role requires excellent communication skills, strong administrative abilities, attention to detail, and the capability to coordinate client requirements from initial enquiry through final resolution. The ideal candidate should have a good understanding of engineering documents and project processes to provide accurate support and maintain excellent client relationships<br>.<br>Key Responsibilities Client Communication & Call Handling Attend all inbound client calls promptly and professionally in Arabic and English. Identify clients, understand their requirements, verify project details, and provide accurate information. Handle client complaints calmly and professionally, record complete details, and escalate issues to the concerned team members or management when required. Transfer calls to the appropriate colleague, department, or engineer with a clear explanation of the client's concern. Take accurate messages when the concerned person is unavailable and ensure timely follow-up. Outbound Calls & Client Follow-up Conduct outbound calls for client updates, document collection, clarifications, confirmations, approvals, payments, appointments, and deadlines. Follow up regularly with clients regarding pending documents, approvals, submissions, and required actions. Maintain professional and persistent follow-up until the required response or documentation is received. Confirm client information, project status, pending requirements, and next steps after every interaction. Email Correspondence & Communication Management Prepare and send professional emails related to client updates, document requests, confirmations, instructions, and reminders. Review incoming client emails, take necessary action, and coordinate with relevant internal teams. Send scheduled follow-up emails for pending requirements, document expiry, approvals, and upcoming deadlines. Maintain an organized mailbox with proper folders, labels, and follow-up reminders to ensure timely responses. CRM & Client Record Management Record all client calls, emails, and interactions accurately in the CRM system on the same day. Update client profiles, project stages, contact details, pending actions, and follow-up schedules. Ensure CRM information matches client communications, portal submissions, and internal trackers. Maintain accurate and reliable records for management reporting. Generate and review CRM reports related to open queries, pending follow-ups, and response timelines. Project Coordination & Query Resolution Develop a strong understanding of company processes, service stages, documentation requirements, and project timelines. Handle routine client queries independently by applying process knowledge. Coordinate between clients, engineers, accountants, project teams, and other departments to ensure smooth resolution. Track all open client queries until closure and confirm completion with clients. Escalate delayed cases, repeated complaints, and unresolved matters to management promptly. Administrative Support Maintain call logs, communication registers, and client follow-up trackers. Extract client information and supporting documents from internal systems. Upload documents, applications, and supporting files to client portals and government platforms when required. Maintain structured digital folders for client correspondence, documents, and project files. Manage scanned documents, PDFs, and file naming systems efficiently. Prepare weekly and monthly summaries covering call volumes, pending queries, follow-ups, and client communication activitie<br>s.<br>Candidate Requirements Education & Engineering Background (Mandatory) Diploma or Bachelor's Degree in Civil Engineering, Architecture, Quantity Surveying, Land Surveying, or a closely related engineering discipline. Candidates qualified as Civil Engineers, Architects, or Surveyors are encouraged to apply. Ability to read, understand, and cross-check architectural drawings, construction plans, and engineering documents. Good understanding of engineering terminology and technical documentation. Experience Minimum 1–2 years of experience in Customer Service, Client Coordination, Administration, Front Office, Call Handling, or a similar role. Hands-on experience with CRM systems or ticketing platforms is highly preferred. Experience dealing with UAE clients and handling complaint calls will be an advantage. Language Requirements (Mandatory) Native Arabic Speaker (spoken and written). Good English communication skills (spoken and written). Ability to prepare professional emails, reports, and client communications in English. IT & System Skills (Mandatory) Strong working knowledge of Microsoft Excel including formulas, filters, sorting, reconciliations, and handling large datasets. Proficiency in Microsoft Word for document preparation and formatting. Confident use of Microsoft Outlook for email management, follow-ups, and calendar coordination. Experience extracting data and documents from systems and uploading files to online portals. Comfortable working with PDFs, scanned documents, digital folders, and document management syste<br>ms.<br>Key Competencies Excellent communication and interpersonal skills. Professional and customer-focused approach. Strong attention to detail and accuracy. Ability to handle multiple tasks and prioritize effectively. Patient, calm, and professional while handling complaints and repeated follow-ups. Strong coordination and problem-solving abilities. Ability to maintain discipline and focus in a fast-paced, detail-oriented environment. Preferred Candidate Profile Candidates holding a valid Family / Spouse / Parent Sponsored Visa will be preferred. Immediate joiners are highly preferred. What Success Looks Like Every client call is answered professionally. Every email is acknowledged and actioned on time. Client queries are followed through until complete resolution. CRM records are accurate, updated, and reliable. Clients receive clear communication and proactive support without needing repeated follow-ups. Internal teams receive accurate information and effective coordinat<br>ion.
Job Description<br><br>Aldar Education is seeking an outstanding UAE National Admission Executive to join Muna British Academy, located on Saadiyat Island, Abu Dhabi, commencing in August 2026. Shortlisted candidates will be invited to attend our upcoming UAE National Recruitment Event at the Muna British Academy campus.<br><br>Since our establishment in 2009, we have built and maintained a strong reputation for excellence, consistently achieving an “Outstanding” ADEK rating since 2015. In August 2025, Muna British Academy relocated to a state-of-the-art campus in the prestigious Saadiyat Lagoons community. This move has enabled us to expand our provision—now welcoming students from FS1 to Year 8, with plans to extend to Year 13 in the near future—within an inspiring environment that supports our mission of delivering exceptional education.<br><br>Our new campus features world-class facilities designed to foster academic excellence, creativity, and personal growth. This relocation marks the next exciting chapter in our journey and offers an unparalleled opportunity for our community to grow and thrive in a premier educational setting.<br><br>As we continue to expand our secondary year groups in the upcoming academic year, this is a fantastic opportunity to join the highly successful Aldar family of schools and contribute to shaping the future of Abu Dhabi’s leading educational group.<br><br>Successful candidates will be closely aligned with our core values and ethos and will demonstrate a genuine understanding and appreciation of the values and culture of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br>Manage the entire admissions process for the assigned school, from the initial enquiry to enrolment and registration at the school. Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively. Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner. Conduct assessments or arrange these with the academic team as required, to ensure the admissions process is efficient. Manage leads and qualify enquiries and be the first point of contact for prospective parents. As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required. Maintain accurate data on enquiries, registrations, applications in progress, offers and enrolments to ensure accurate figures are available daily.<br><br><br>Specific Duties:<br><br>Manage the waiting list (if applicable), communicating regularly with parents and keep it updated so any leavers can be replaced immediately with new enrolments. Create and maintain admissions files for all new and existing students. Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process. Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents. Attend ELT meetings when required to update on admissions at the school. Be knowledgeable of the market and enrolments and competitor schools. Work with the PRE to identify strategies for attracting new enrolments and student retention. Manage the reenrolment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal. Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments when registrar is unavailable. Attend networking events to promote the school. Organise and attend enrolment events for the school. Develop and maintain strong partnerships with feeder nurseries and schools. Represent the ethos and standard of excellence of Aldar Education to all prospective parents. Perform other duties as requested by direct and dotted line reporting managers/ supervisors.<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> A minimum of 2 years of experience in a customer focused role in the region. Previous experience in data management. Experience in the education field is preferred.<br><br><br>Minimum Experience<br><br> Bachelor’s degree required.<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent English communication skills, written and oral. Arabic speaker is preferable. Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment. Excellent office management skills.<br><br><br>WHAT WE OFFER:<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 34,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenges and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
Job Title: Admin Officer – Client Communication & Coordination Location: Dubai, UAEEmployment Type: Full-Time Salary: AED 4,000 – AED 5,000 per month Benefits: As per UAE Labour Law Joining: Immediate joiners preferred<br><br>About the Opportunity We are hiring on behalf of one of our clients, a well-growing and established Business Setup & Tax Advisory company based in Dubai. We are looking for a highly organized and proactive Admin Officer – Client Communication & Coordination with an engineering background to become the main point of contact between clients and internal teams. This role requires excellent communication skills, strong administrative abilities, attention to detail, and the capability to coordinate client requirements from initial enquiry through final resolution. The ideal candidate should have a good understanding of engineering documents and project processes to provide accurate support and maintain excellent client relationships<br>.<br>Key Responsibilities Client Communication & Call Handling Attend all inbound client calls promptly and professionally in Arabic and English. Identify clients, understand their requirements, verify project details, and provide accurate information. Handle client complaints calmly and professionally, record complete details, and escalate issues to the concerned team members or management when required. Transfer calls to the appropriate colleague, department, or engineer with a clear explanation of the client's concern. Take accurate messages when the concerned person is unavailable and ensure timely follow-up. Outbound Calls & Client Follow-up Conduct outbound calls for client updates, document collection, clarifications, confirmations, approvals, payments, appointments, and deadlines. Follow up regularly with clients regarding pending documents, approvals, submissions, and required actions. Maintain professional and persistent follow-up until the required response or documentation is received. Confirm client information, project status, pending requirements, and next steps after every interaction. Email Correspondence & Communication Management Prepare and send professional emails related to client updates, document requests, confirmations, instructions, and reminders. Review incoming client emails, take necessary action, and coordinate with relevant internal teams. Send scheduled follow-up emails for pending requirements, document expiry, approvals, and upcoming deadlines. Maintain an organized mailbox with proper folders, labels, and follow-up reminders to ensure timely responses. CRM & Client Record Management Record all client calls, emails, and interactions accurately in the CRM system on the same day. Update client profiles, project stages, contact details, pending actions, and follow-up schedules. Ensure CRM information matches client communications, portal submissions, and internal trackers. Maintain accurate and reliable records for management reporting. Generate and review CRM reports related to open queries, pending follow-ups, and response timelines. Project Coordination & Query Resolution Develop a strong understanding of company processes, service stages, documentation requirements, and project timelines. Handle routine client queries independently by applying process knowledge. Coordinate between clients, engineers, accountants, project teams, and other departments to ensure smooth resolution. Track all open client queries until closure and confirm completion with clients. Escalate delayed cases, repeated complaints, and unresolved matters to management promptly. Administrative Support Maintain call logs, communication registers, and client follow-up trackers. Extract client information and supporting documents from internal systems. Upload documents, applications, and supporting files to client portals and government platforms when required. Maintain structured digital folders for client correspondence, documents, and project files. Manage scanned documents, PDFs, and file naming systems efficiently. Prepare weekly and monthly summaries covering call volumes, pending queries, follow-ups, and client communication activitie<br>s.<br>Candidate Requirements Education & Engineering Background (Mandatory) Diploma or Bachelor's Degree in Civil Engineering, Architecture, Quantity Surveying, Land Surveying, or a closely related engineering discipline. Candidates qualified as Civil Engineers, Architects, or Surveyors are encouraged to apply. Ability to read, understand, and cross-check architectural drawings, construction plans, and engineering documents. Good understanding of engineering terminology and technical documentation. Experience Minimum 1–2 years of experience in Customer Service, Client Coordination, Administration, Front Office, Call Handling, or a similar role. Hands-on experience with CRM systems or ticketing platforms is highly preferred. Experience dealing with UAE clients and handling complaint calls will be an advantage. Language Requirements (Mandatory) Native Arabic Speaker (spoken and written). Good English communication skills (spoken and written). Ability to prepare professional emails, reports, and client communications in English. IT & System Skills (Mandatory) Strong working knowledge of Microsoft Excel including formulas, filters, sorting, reconciliations, and handling large datasets. Proficiency in Microsoft Word for document preparation and formatting. Confident use of Microsoft Outlook for email management, follow-ups, and calendar coordination. Experience extracting data and documents from systems and uploading files to online portals. Comfortable working with PDFs, scanned documents, digital folders, and document management syste<br>ms.<br>Key Competencies Excellent communication and interpersonal skills. Professional and customer-focused approach. Strong attention to detail and accuracy. Ability to handle multiple tasks and prioritize effectively. Patient, calm, and professional while handling complaints and repeated follow-ups. Strong coordination and problem-solving abilities. Ability to maintain discipline and focus in a fast-paced, detail-oriented environment. Preferred Candidate Profile Candidates holding a valid Family / Spouse / Parent Sponsored Visa will be preferred. Immediate joiners are highly preferred. What Success Looks Like Every client call is answered professionally. Every email is acknowledged and actioned on time. Client queries are followed through until complete resolution. CRM records are accurate, updated, and reliable. Clients receive clear communication and proactive support without needing repeated follow-ups. Internal teams receive accurate information and effective coordinat<br>ion.
Job Description<br><br>Aldar Education is seeking an outstanding UAE National Admission Executive to join Muna British Academy, located on Saadiyat Island, Abu Dhabi, commencing in August 2026. Shortlisted candidates will be invited to attend our upcoming UAE National Recruitment Event at the Muna British Academy campus.<br><br>Since our establishment in 2009, we have built and maintained a strong reputation for excellence, consistently achieving an “Outstanding” ADEK rating since 2015. In August 2025, Muna British Academy relocated to a state-of-the-art campus in the prestigious Saadiyat Lagoons community. This move has enabled us to expand our provision—now welcoming students from FS1 to Year 8, with plans to extend to Year 13 in the near future—within an inspiring environment that supports our mission of delivering exceptional education.<br><br>Our new campus features world-class facilities designed to foster academic excellence, creativity, and personal growth. This relocation marks the next exciting chapter in our journey and offers an unparalleled opportunity for our community to grow and thrive in a premier educational setting.<br><br>As we continue to expand our secondary year groups in the upcoming academic year, this is a fantastic opportunity to join the highly successful Aldar family of schools and contribute to shaping the future of Abu Dhabi’s leading educational group.<br><br>Successful candidates will be closely aligned with our core values and ethos and will demonstrate a genuine understanding and appreciation of the values and culture of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br>Manage the entire admissions process for the assigned school, from the initial enquiry to enrolment and registration at the school. Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively. Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner. Conduct assessments or arrange these with the academic team as required, to ensure the admissions process is efficient. Manage leads and qualify enquiries and be the first point of contact for prospective parents. As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required. Maintain accurate data on enquiries, registrations, applications in progress, offers and enrolments to ensure accurate figures are available daily.<br><br><br>Specific Duties:<br><br>Manage the waiting list (if applicable), communicating regularly with parents and keep it updated so any leavers can be replaced immediately with new enrolments. Create and maintain admissions files for all new and existing students. Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process. Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents. Attend ELT meetings when required to update on admissions at the school. Be knowledgeable of the market and enrolments and competitor schools. Work with the PRE to identify strategies for attracting new enrolments and student retention. Manage the reenrolment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal. Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments when registrar is unavailable. Attend networking events to promote the school. Organise and attend enrolment events for the school. Develop and maintain strong partnerships with feeder nurseries and schools. Represent the ethos and standard of excellence of Aldar Education to all prospective parents. Perform other duties as requested by direct and dotted line reporting managers/ supervisors.<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> A minimum of 2 years of experience in a customer focused role in the region. Previous experience in data management. Experience in the education field is preferred.<br><br><br>Minimum Experience<br><br> Bachelor’s degree required.<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent English communication skills, written and oral. Arabic speaker is preferable. Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment. Excellent office management skills.<br><br><br>WHAT WE OFFER:<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 34,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenges and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
<h2 class="h5">Job description</h2>
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<p>This is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction.</p><br><p>As a Client Service Account Manager – Associate in the Trade & Working Capital team, you will provide first class client service to top clients within the region. You will resolve complex client inquiries, review local Arabic language guarantees and applications, and be the subject matter expert for sales and in country service requirements of the Banking team. </p><br><p><strong>Job Responsibilities</strong></p><br><ul><li>Manage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times.</li><li>Build and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues.</li><li>Track client transactions and provide comprehensive reporting to enhance client experience.</li><li>Conduct client training and participate in client events to strengthen relationships.</li><li>Provide back up to Supply Chain Finance Team with Supplier inquiries</li><li>Support operational workflows to resolve refusals, disputes, and problematic transactions.</li><li>Record all client interactions in our Case Management System .</li><li>Advocate for clients by analyzing customer behavior and reporting on transaction trends.</li><li>Streamline processes in line with Trade priorities and support sales and client visits.</li><li>Resolve complex client inquiries related to trade finance transactions.</li></ul><p><strong>Required Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficient in Arabic and English languages. </li><li>Working knowledge of UCP 600, ISP 98 and URDG.</li><li>Core Trade Product experience.</li><li>Strong focus on client satisfaction and relationship building.</li><li>Proven leadership skills with the ability to deliver exceptional performance under pressure.</li><li>Excellent planning and organizational skills, comfortable working within tight deadlines.</li><li>Ability to operate collaboratively and possess strong interpersonal skills.</li></ul><p><strong>Preferred Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx).</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>The purpose of this position is to support the Station Master and Passenger Services Department to deliver a safe, reliable, world class, and customer focused train service. As a safety critical role within the organisation, the Assistant Station Master will be required to drive the train in the mainline only during recovery for emergency, degraded or other critical situation as required.</span></span></p><br>
<p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
<ul>
<li><span><span>Provide support to the team when dealing with customers, finding a resolution for issues that may arise and ensuring that these are handled tactfully and sensitively.</span></span></li>
<li><span><span>Contribute to the planning and management of station resources to provide a safe, reliable, world class and customer focused Metro service.</span></span></li>
<li><span><span>Monitor service delivery to satisfy the committed performance targets.</span></span></li>
<li><span><span>Advise and lead the team to manage and solve problems relating to the passenger service delivery.</span></span></li>
<li><span><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></span></li>
<li><span><span>Provide ticket sales, train services information and respond to passenger enquiries.</span></span></li>
<li><span><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></span></li>
<li><span><span>Monitor and control the direction of the fare gates in accordance with the flow of passengers, and in the event of an emergency situation.</span></span></li>
<li><span><span>Responsible for the full readiness of stations and staff.</span></span></li>
<li><span><span>Monitor station areas i.e. platform, concourse, exits through CCTV and maintain station operational status and ensure the safety and comfort of passenger movement within the station premises.</span></span></li>
<li><span><span>Manage the response and follow up of incidents reported, including the approval of actions / recommendations resulting from incident or safety investigations.</span></span></li>
<li><span><span>Leading the team to meet and exceed Key Performance Indicators according to the targets.</span></span></li>
<li><span><span>Responsible for ensuring the on-going competence of all team members to drive the up-skilling and continuous development of staff capability.</span></span></li>
<li><span><span>Lead, manage and motivate the team, including coaching departmental supervisors or team leaders.</span></span></li>
</ul> <p><span><span><b>KNOWLEDGE REQUIRED</b></span></span></p><br>
<ul>
<li><span><span>OCC knowledge of systems and integration of the departments.</span></span></li>
<li><span><span> Awareness of the Integrated Management System and the content of the Environment,Quality, Health & Safety and Information Security Policy Statements.</span></span></li>
<li><span><span>Thorough understanding of station operations, station staff management, roster arrangements, train operations, general depot working and OCC.</span></span></li>
</ul>
<p><span><span><b>KEY SKILLS</b></span></span></p><br>
<ul>
<li><span><span>A mature, proactive and responsible approach to work with initiative and problem solving capability.</span></span></li>
<li><span><span>Good English communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Good literacy and numeracy skills required for the role.</span></span></li>
<li><span><span>Holder of a valid UAE driving license with good driving skills and experience.</span></span></li>
</ul> <p><span><span><b>EXPERIANCE</b></span></span></p><br>
<ul>
<li><span><span>Preferably minimum of 1 year experience of driving passengers in a safe manner according to prescribed routes.</span></span></li>
<li><span><span>Experience of working as a front line staff in a customer oriented and customer focused environment.</span></span></li>
<li><span><span>Experience and understanding of dealing with customers and conflict resolution techniques. </span></span></li>
</ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br>
<ul>
<li><span><span>Must be a degree holder or high diploma of post-secondary education in a related discipline.</span></span></li>
</ul>
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Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
</div>
<p>We are looking for a proactive, organized, and dependable Reception & Administrative Coordinator to support the smooth day-to-day operations of our business.
As the first point of contact for visitors, employees, candidates, and external stakeholders, you will play a key role in creating a professional workplace experience while ensuring administrative processes are managed efficiently and accurately.
This role is ideal for someone who takes ownership, communicates effectively, enjoys solving problems, and can confidently manage multiple priorities in a fast-paced environment.
Key Responsibilities
Office & Reception Management
• Manage front desk operations and welcome visitors, candidates, customers, and suppliers.
• Coordinate visitor access, courier services, and general office administration.
• Maintain a professional, organized, and welcoming office environment.
Facilities & Operational Support
• Oversee office facilities, housekeeping, pantry operations, and workplace maintenance.
• Coordinate with vendors and service providers to ensure uninterrupted office operations.
• Monitor and manage office supplies, inventory, and company assets.
Fleet, Telecom & Administrative Coordination
• Maintain records for company vehicles, registrations, insurance, servicing, and compliance requirements.
• Manage telecom services, SIM allocations, employee contact records, and related documentation.
• Maintain accurate operational records, trackers, and administrative databases.
Employee Administration & Recruitment Support
• Maintain employee records, visa documentation, and personnel files.
• Support recruitment activities, interview scheduling, candidate coordination, and document collection.
• Assist with employee onboarding, offboarding, and internal communication activities.
Reporting & Follow-Up
• Prepare routine reports, trackers, and management updates.
• Ensure documentation is accurate, up-to-date, and readily accessible.
• Proactively follow up on outstanding actions to ensure timely completion.</p><p>What We're Looking For
• Strong common sense, sound judgment, and problem-solving ability.
• A high level of ownership, accountability, and reliability.
• Excellent organizational and multitasking skills.
• Strong attention to detail and follow-through.
• Professional communication and interpersonal skills.
• Ability to work independently and manage priorities with minimal supervision.
• A responsive, proactive, and service-oriented mindset.
• Willingness to support urgent business requirements when necessary.
Requirements
• Diploma or Bachelor's Degree in Business Administration or a related field.
• Minimum 2–3 years of UAE experience in reception, administration, office coordination, or a similar role.
• Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and calendar management.
• Experience maintaining records, reports, trackers, and administrative documentation.
• Excellent verbal and written English communication skills.
• Experience supporting recruitment, onboarding, or HR administration is an advantage.
• Available to join immediately or within a short notice period.
What Success Looks Like
• Tasks are completed accurately and on time with minimal supervision.
• Office operations run efficiently and professionally.
• Records, reports, and trackers are consistently maintained and up to date.
• Employees, visitors, and stakeholders receive responsive and professional support.
• Issues are identified early, communicated clearly, and resolved proactively.
• The individual is trusted as a reliable coordinator who takes ownership and gets things done.</p>
<p>We are looking for a proactive, organized, and dependable Reception & Administrative Coordinator to support the smooth day-to-day operations of our business.
As the first point of contact for visitors, employees, candidates, and external stakeholders, you will play a key role in creating a professional workplace experience while ensuring administrative processes are managed efficiently and accurately.
This role is ideal for someone who takes ownership, communicates effectively, enjoys solving problems, and can confidently manage multiple priorities in a fast-paced environment.
Key Responsibilities
Office & Reception Management
• Manage front desk operations and welcome visitors, candidates, customers, and suppliers.
• Coordinate visitor access, courier services, and general office administration.
• Maintain a professional, organized, and welcoming office environment.
Facilities & Operational Support
• Oversee office facilities, housekeeping, pantry operations, and workplace maintenance.
• Coordinate with vendors and service providers to ensure uninterrupted office operations.
• Monitor and manage office supplies, inventory, and company assets.
Fleet, Telecom & Administrative Coordination
• Maintain records for company vehicles, registrations, insurance, servicing, and compliance requirements.
• Manage telecom services, SIM allocations, employee contact records, and related documentation.
• Maintain accurate operational records, trackers, and administrative databases.
Employee Administration & Recruitment Support
• Maintain employee records, visa documentation, and personnel files.
• Support recruitment activities, interview scheduling, candidate coordination, and document collection.
• Assist with employee onboarding, offboarding, and internal communication activities.
Reporting & Follow-Up
• Prepare routine reports, trackers, and management updates.
• Ensure documentation is accurate, up-to-date, and readily accessible.
• Proactively follow up on outstanding actions to ensure timely completion.</p><p>What We're Looking For
• Strong common sense, sound judgment, and problem-solving ability.
• A high level of ownership, accountability, and reliability.
• Excellent organizational and multitasking skills.
• Strong attention to detail and follow-through.
• Professional communication and interpersonal skills.
• Ability to work independently and manage priorities with minimal supervision.
• A responsive, proactive, and service-oriented mindset.
• Willingness to support urgent business requirements when necessary.
Requirements
• Diploma or Bachelor's Degree in Business Administration or a related field.
• Minimum 2–3 years of UAE experience in reception, administration, office coordination, or a similar role.
• Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and calendar management.
• Experience maintaining records, reports, trackers, and administrative documentation.
• Excellent verbal and written English communication skills.
• Experience supporting recruitment, onboarding, or HR administration is an advantage.
• Available to join immediately or within a short notice period.
What Success Looks Like
• Tasks are completed accurately and on time with minimal supervision.
• Office operations run efficiently and professionally.
• Records, reports, and trackers are consistently maintained and up to date.
• Employees, visitors, and stakeholders receive responsive and professional support.
• Issues are identified early, communicated clearly, and resolved proactively.
• The individual is trusted as a reliable coordinator who takes ownership and gets things done.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Telephone Operator</span></span></span> <br><span><span>(<span>20348</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Telephone Operator manages a 24-hour operational team to ensure all in-house and external guest requests, inquiries, and complaints are handled professionally and efficiently. They answer all incoming calls, both internal and external, in a pleasant, clear, confident, and personalized manner, adhering to Meydan Hotel Standards and ensuring response within three rings. By listening attentively to guest requests, the operator coordinates with relevant departments to guarantee timely and accurate delivery of services, contributing to a seamless and exceptional guest experience.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Answer all incoming calls promptly, politely, and professionally, adhering to hotel standards and etiquette.</span></li>
<li><span>Provide guests and internal departments with accurate information, assistance, and directions.</span></li>
<li><span>Transfer calls efficiently to the appropriate department or extension.</span></li>
<li><span>Take messages accurately and ensure timely delivery to the intended recipient.</span></li>
<li><span>Record and track guest requests, complaints, and inquiries, coordinating with relevant departments for resolution.</span></li>
<li><span>Ensure all outgoing calls, including wake-up calls, are made accurately and on time.</span></li>
<li><span>Maintain a thorough understanding of hotel facilities, services, promotions, and local information to assist guests effectively.</span></li>
<li><span>Support the Front Office team during peak periods or emergencies as needed.</span></li>
<li><span>Ensure all communication equipment is properly maintained and report any malfunctions promptly.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>High school diploma or equivalent; further education in hospitality is a plus.</span></li>
<li><span>Previous experience in a hotel telephone operator or communications role preferred.</span></li>
<li><span>Excellent verbal communication skills with a clear and professional tone.</span></li>
<li><span>Strong customer service orientation and interpersonal skills.</span></li>
<li><span>Ability to multitask and work efficiently under pressure.</span></li>
<li><span>Familiarity with hotel management systems and telephone switchboards.</span></li>
<li><span>Attention to detail and accuracy in recording messages and guest information.</span></li>
<li><span>Professional appearance and demeanor.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Roles & responsibilities</p><ol><li>Customer Identity Verification</li></ol><ul><li>Verify all customer documents before vehicle handover, including Emirates ID, passport, visa, driving licence, and international driving permit (where applicable).</li><li>Conduct ICP verification to confirm the authenticity and validity of Emirates IDs and customer identity.</li><li>Verify customer contact details, employment information, address, and emergency contact whenever required.</li><li>Ensure all mandatory documents are uploaded correctly into the rental system before vehicle release.</li></ul><ol><li>Driver Eligibility & Regulatory Compliance</li></ol><ul><li>Validate the customer's driving licence category, expiry, eligibility, and compliance with UAE regulations and company policies.</li><li>Ensure compliance with UAE laws, RTA regulations, company policies, insurance requirements, and internal SOPs.</li><li>Stop or delay vehicle handover whenever compliance requirements are not met or customer authenticity cannot be verified.</li></ul><ol><li>Customer Due Diligence (KYC) & Risk Assessment</li></ol><ul><li>Perform customer due diligence (KYC) to verify customer genuineness and assess potential fraud or misuse risks.</li><li>Review booking details, payment method, customer profile, rental history, and financial standing before approving the rental.</li><li>Approve or reject customer verification requests based on compliance policies and risk assessment.</li><li>Monitor high-value rentals, luxury vehicles, long-term rentals, and corporate accounts for compliance risks.</li></ul><ol><li>Fraud Prevention, Blacklisting & Investigation</li></ol><ul><li>Identify forged, altered, expired, or suspicious documents and immediately escalate high-risk cases to management.</li><li>Investigate suspicious bookings, identity theft attempts, payment fraud, duplicate profiles, and policy violations.</li><li>Cross-check customer information against internal blacklists, unpaid balances, traffic fines, police cases, or previous contract violations.</li><li>Identify and recommend customers for blacklisting based on repeated speeding fines, serious traffic violations, unpaid liabilities, policy violations, fraudulent activities, or a history of unsafe vehicle use, particularly resident customers with recurring non-compliance, and ensure appropriate rental restrictions are applied in accordance with company policies.</li></ul><ol><li>Cross-Functional Coordination</li></ol><ul><li>Coordinate with Sales, Reservations, Operations, CRM, Finance, Recovery, and Maintenance teams to resolve documentation, compliance, and customer verification issues.</li><li>Support operational teams with customer eligibility decisions before vehicle release.</li></ul><ol><li>Compliance Reporting & Audit</li></ol><ul><li>Maintain records of document verification, ICP checks, rejected applications, blacklisted customers, and fraud investigations for audit purposes.</li><li>Support internal and external audits by providing compliance reports on customer verification, fraud prevention, rejected applications, operational risks, and blacklist management.</li></ul><ol><li>Process Improvement & Training</li></ol><ul><li>Recommend process improvements to strengthen customer verification, reduce fraud, enhance compliance, and improve operational controls.</li><li>Develop and maintain customer verification SOPs, risk assessment procedures, and compliance checklists.</li><li>Train front-line staff on document verification procedures, customer eligibility requirements, fraud detection, and compliance awareness.</li></ul><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Pastry Chef</span></span></span> <br><span><span>(<span>20210</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Pastry Chef is responsible for overseeing daily kitchen operations, ensuring high standards of food quality, presentation, and consistency. This role involves menu planning, supervising kitchen staff, managing inventory and food costs, and maintaining strict hygiene and safety standards. The Chef de Cuisine works closely with the Executive Chef to develop new dishes, train team members, and deliver an exceptional dining experience while maintaining efficiency and profitability.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Oversee daily kitchen operations and ensure smooth workflow</span></li>
<li><span>Prepare, cook, and present dishes according to established standards</span></li>
<li><span>Supervise, train, and motivate kitchen staff</span></li>
<li><span>Assist in menu planning, development, and seasonal updates</span></li>
<li><span>Ensure food quality, consistency, and presentation meet brand standards</span></li>
<li><span>Monitor food costs, portion control, and minimize waste</span></li>
<li><span>Manage inventory, ordering, and proper storage of ingredients</span></li>
<li><span>Enforce hygiene, sanitation, and food safety regulations</span></li>
<li><span>Coordinate with front-of-house and management teams</span></li>
<li><span>Support the Executive Chef in achieving operational and financial goals</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Strong leadership and team management abilities</span></li>
<li><span>Excellent culinary skills with attention to detail</span></li>
<li><span>Menu planning and recipe development expertise</span></li>
<li><span>Knowledge of food cost control and budgeting</span></li>
<li><span>Ability to work under pressure in a fast-paced environment</span></li>
<li><span>Strong organizational and time-management skills</span></li>
<li><span>Understanding of food safety, hygiene, and sanitation standards</span></li>
<li><span>Effective communication and problem-solving skills</span></li>
<li><span>Creativity and passion for food presentation and innovation</span></li>
<li><span>Minimum of 5–8 years of professional kitchen experience</span></li>
<li><span>Previous experience as a Sous Chef or similar leadership role</span></li>
<li><span>Proven experience in high-volume or fine-dining kitchens</span></li>
<li><span>Experience managing kitchen staff and daily operations</span></li>
<li><span>Background in inventory management and supplier coordination</span></li>
<li><span>Culinary degree or diploma from a recognized institution preferred</span></li>
<li><span>Professional culinary training or apprenticeship required</span></li>
<li><span>Food safety certification (e.g., HACCP) preferred or required</span></li>
<li><span>Ongoing culinary education or workshops considered an asset</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Backend Engineer — Go, Distributed Systems, NDC</strong></p><p><br></p><p><strong>Remote · Full-time · Worldwide</strong></p><p><br></p><p><strong>Norba</strong> is the NDC aggregation API built for travel engineering teams. We're looking for an excellent backend engineer to build and operate the Go services that fan out across airline NDC APIs, normalize responses into a canonical schema, and keep the platform reliable, fast, and scalable.</p><p><br></p><p><strong>What you'll do</strong></p><p><br></p><p>- Build Go services that run the <strong>aggregation engine</strong>: concurrent fan-out to multiple NDC connectors, normalization to `models.Offer`, quality scoring, deduplication, and offer merging.</p><p>- Implement and operate <strong>caching, rate limiting, and circuit breakers</strong> so an airline outage doesn't cascade and repeated searches resolve in milliseconds from Redis.</p><p>- Design <strong>NDC XML normalization pipelines</strong> (versions 17.2, 18.1, 19.2, 21.3) to canonical JSON, including parsing free-text fare rules and structured extraction of penalties.</p><p>- Build the <strong>servicing layer</strong>: OrderRetrieve, OrderChange, OrderCancel, OrderReShop against airline systems, with retries, idempotency, and monitoring of every attempt.</p><p>- Work in a remote, async, written-first team: design in docs, review in PRs, communicate decisions in writing.</p><p><br></p><p><strong>What we're looking for</strong></p><p><br></p><p>- Excellence in Go and distributed systems: you've shipped services to production, you reason about concurrency, latency, backpressure, and partial failures.</p><p>- Ownership: you take a problem end-to-end (from exploring an airline API to having the connector live in production with monitoring) without waiting to be told the next step.</p><p>- Strong written communication: you document designs, explain trade-offs, and write clear PRs.</p><p>- Genuine interest in travel technology and airline distribution; you don't need to know NDC yet, but you need to want to.</p><p><br></p><p><strong>Nice to have</strong></p><p><br></p><p>- Prior exposure to the travel industry: airlines, GDS, OTAs, or IATA standards (NDC, ONE Order).</p><p>- Experience at an early-stage startup, where roles are broad and the playbook is yours to write.</p><p>- Work with complex XML APIs, heterogeneous schema mapping, and data normalization.</p><p><br></p><p><strong>How to apply</strong></p><p><br></p><p><strong>In Norba we read every application.</strong></p><p><br></p><p><strong>Any application detected as AI-written is rejected immediately; we'd rather read three human lines than three model paragraphs.</strong></p>