UI developer Jobs
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<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Agent, CID Administration - Atlantis the Palm</span></span></span> <br><span><span>(<span>20465</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role</strong></p><br>
<p>As an Agent, CID Administration for our front service you will be responsible for the activities associated with the guest visas. Optimize visa time in the most efficient way for customers and stakeholders. You will have to evaluate, record, and respond to additional/special service requests and assists in troubleshooting and resolving problems that may arise during the approval. In addition, you will positively represent Atlantis The Palm professional image and reputation at all times. The possibility to cross-train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.</p><br> <p><strong>About You</strong></p><br>
<p>To be successful in this role, you will be computer literate with strong organisational and planning skills. A basic knowledge of Opera would be advantageous. You will possess excellent verbal and written communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment. Due to the nature of the role, fluency in Arabic is essential, with the ability to confidently speak, read, and write the language.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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Job Title: Admin Officer – Client Communication & Coordination Location: Dubai, UAEEmployment Type: Full-Time Salary: AED 4,000 – AED 5,000 per month Benefits: As per UAE Labour Law Joining: Immediate joiners preferred<br><br>About the Opportunity We are hiring on behalf of one of our clients, a well-growing and established Business Setup & Tax Advisory company based in Dubai. We are looking for a highly organized and proactive Admin Officer – Client Communication & Coordination with an engineering background to become the main point of contact between clients and internal teams. This role requires excellent communication skills, strong administrative abilities, attention to detail, and the capability to coordinate client requirements from initial enquiry through final resolution. The ideal candidate should have a good understanding of engineering documents and project processes to provide accurate support and maintain excellent client relationships<br>.<br>Key Responsibilities Client Communication & Call Handling Attend all inbound client calls promptly and professionally in Arabic and English. Identify clients, understand their requirements, verify project details, and provide accurate information. Handle client complaints calmly and professionally, record complete details, and escalate issues to the concerned team members or management when required. Transfer calls to the appropriate colleague, department, or engineer with a clear explanation of the client's concern. Take accurate messages when the concerned person is unavailable and ensure timely follow-up. Outbound Calls & Client Follow-up Conduct outbound calls for client updates, document collection, clarifications, confirmations, approvals, payments, appointments, and deadlines. Follow up regularly with clients regarding pending documents, approvals, submissions, and required actions. Maintain professional and persistent follow-up until the required response or documentation is received. Confirm client information, project status, pending requirements, and next steps after every interaction. Email Correspondence & Communication Management Prepare and send professional emails related to client updates, document requests, confirmations, instructions, and reminders. Review incoming client emails, take necessary action, and coordinate with relevant internal teams. Send scheduled follow-up emails for pending requirements, document expiry, approvals, and upcoming deadlines. Maintain an organized mailbox with proper folders, labels, and follow-up reminders to ensure timely responses. CRM & Client Record Management Record all client calls, emails, and interactions accurately in the CRM system on the same day. Update client profiles, project stages, contact details, pending actions, and follow-up schedules. Ensure CRM information matches client communications, portal submissions, and internal trackers. Maintain accurate and reliable records for management reporting. Generate and review CRM reports related to open queries, pending follow-ups, and response timelines. Project Coordination & Query Resolution Develop a strong understanding of company processes, service stages, documentation requirements, and project timelines. Handle routine client queries independently by applying process knowledge. Coordinate between clients, engineers, accountants, project teams, and other departments to ensure smooth resolution. Track all open client queries until closure and confirm completion with clients. Escalate delayed cases, repeated complaints, and unresolved matters to management promptly. Administrative Support Maintain call logs, communication registers, and client follow-up trackers. Extract client information and supporting documents from internal systems. Upload documents, applications, and supporting files to client portals and government platforms when required. Maintain structured digital folders for client correspondence, documents, and project files. Manage scanned documents, PDFs, and file naming systems efficiently. Prepare weekly and monthly summaries covering call volumes, pending queries, follow-ups, and client communication activitie<br>s.<br>Candidate Requirements Education & Engineering Background (Mandatory) Diploma or Bachelor's Degree in Civil Engineering, Architecture, Quantity Surveying, Land Surveying, or a closely related engineering discipline. Candidates qualified as Civil Engineers, Architects, or Surveyors are encouraged to apply. Ability to read, understand, and cross-check architectural drawings, construction plans, and engineering documents. Good understanding of engineering terminology and technical documentation. Experience Minimum 1–2 years of experience in Customer Service, Client Coordination, Administration, Front Office, Call Handling, or a similar role. Hands-on experience with CRM systems or ticketing platforms is highly preferred. Experience dealing with UAE clients and handling complaint calls will be an advantage. Language Requirements (Mandatory) Native Arabic Speaker (spoken and written). Good English communication skills (spoken and written). Ability to prepare professional emails, reports, and client communications in English. IT & System Skills (Mandatory) Strong working knowledge of Microsoft Excel including formulas, filters, sorting, reconciliations, and handling large datasets. Proficiency in Microsoft Word for document preparation and formatting. Confident use of Microsoft Outlook for email management, follow-ups, and calendar coordination. Experience extracting data and documents from systems and uploading files to online portals. Comfortable working with PDFs, scanned documents, digital folders, and document management syste<br>ms.<br>Key Competencies Excellent communication and interpersonal skills. Professional and customer-focused approach. Strong attention to detail and accuracy. Ability to handle multiple tasks and prioritize effectively. Patient, calm, and professional while handling complaints and repeated follow-ups. Strong coordination and problem-solving abilities. Ability to maintain discipline and focus in a fast-paced, detail-oriented environment. Preferred Candidate Profile Candidates holding a valid Family / Spouse / Parent Sponsored Visa will be preferred. Immediate joiners are highly preferred. What Success Looks Like Every client call is answered professionally. Every email is acknowledged and actioned on time. Client queries are followed through until complete resolution. CRM records are accurate, updated, and reliable. Clients receive clear communication and proactive support without needing repeated follow-ups. Internal teams receive accurate information and effective coordinat<br>ion.
Job Description<br><br>Aldar Education is seeking an outstanding UAE National Admission Executive to join Muna British Academy, located on Saadiyat Island, Abu Dhabi, commencing in August 2026. Shortlisted candidates will be invited to attend our upcoming UAE National Recruitment Event at the Muna British Academy campus.<br><br>Since our establishment in 2009, we have built and maintained a strong reputation for excellence, consistently achieving an “Outstanding” ADEK rating since 2015. In August 2025, Muna British Academy relocated to a state-of-the-art campus in the prestigious Saadiyat Lagoons community. This move has enabled us to expand our provision—now welcoming students from FS1 to Year 8, with plans to extend to Year 13 in the near future—within an inspiring environment that supports our mission of delivering exceptional education.<br><br>Our new campus features world-class facilities designed to foster academic excellence, creativity, and personal growth. This relocation marks the next exciting chapter in our journey and offers an unparalleled opportunity for our community to grow and thrive in a premier educational setting.<br><br>As we continue to expand our secondary year groups in the upcoming academic year, this is a fantastic opportunity to join the highly successful Aldar family of schools and contribute to shaping the future of Abu Dhabi’s leading educational group.<br><br>Successful candidates will be closely aligned with our core values and ethos and will demonstrate a genuine understanding and appreciation of the values and culture of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br>Manage the entire admissions process for the assigned school, from the initial enquiry to enrolment and registration at the school. Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively. Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner. Conduct assessments or arrange these with the academic team as required, to ensure the admissions process is efficient. Manage leads and qualify enquiries and be the first point of contact for prospective parents. As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required. Maintain accurate data on enquiries, registrations, applications in progress, offers and enrolments to ensure accurate figures are available daily.<br><br><br>Specific Duties:<br><br>Manage the waiting list (if applicable), communicating regularly with parents and keep it updated so any leavers can be replaced immediately with new enrolments. Create and maintain admissions files for all new and existing students. Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process. Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents. Attend ELT meetings when required to update on admissions at the school. Be knowledgeable of the market and enrolments and competitor schools. Work with the PRE to identify strategies for attracting new enrolments and student retention. Manage the reenrolment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal. Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments when registrar is unavailable. Attend networking events to promote the school. Organise and attend enrolment events for the school. Develop and maintain strong partnerships with feeder nurseries and schools. Represent the ethos and standard of excellence of Aldar Education to all prospective parents. Perform other duties as requested by direct and dotted line reporting managers/ supervisors.<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> A minimum of 2 years of experience in a customer focused role in the region. Previous experience in data management. Experience in the education field is preferred.<br><br><br>Minimum Experience<br><br> Bachelor’s degree required.<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent English communication skills, written and oral. Arabic speaker is preferable. Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment. Excellent office management skills.<br><br><br>WHAT WE OFFER:<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 34,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenges and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
Job Title: Admin Officer – Client Communication & Coordination Location: Dubai, UAEEmployment Type: Full-Time Salary: AED 4,000 – AED 5,000 per month Benefits: As per UAE Labour Law Joining: Immediate joiners preferred<br><br>About the Opportunity We are hiring on behalf of one of our clients, a well-growing and established Business Setup & Tax Advisory company based in Dubai. We are looking for a highly organized and proactive Admin Officer – Client Communication & Coordination with an engineering background to become the main point of contact between clients and internal teams. This role requires excellent communication skills, strong administrative abilities, attention to detail, and the capability to coordinate client requirements from initial enquiry through final resolution. The ideal candidate should have a good understanding of engineering documents and project processes to provide accurate support and maintain excellent client relationships<br>.<br>Key Responsibilities Client Communication & Call Handling Attend all inbound client calls promptly and professionally in Arabic and English. Identify clients, understand their requirements, verify project details, and provide accurate information. Handle client complaints calmly and professionally, record complete details, and escalate issues to the concerned team members or management when required. Transfer calls to the appropriate colleague, department, or engineer with a clear explanation of the client's concern. Take accurate messages when the concerned person is unavailable and ensure timely follow-up. Outbound Calls & Client Follow-up Conduct outbound calls for client updates, document collection, clarifications, confirmations, approvals, payments, appointments, and deadlines. Follow up regularly with clients regarding pending documents, approvals, submissions, and required actions. Maintain professional and persistent follow-up until the required response or documentation is received. Confirm client information, project status, pending requirements, and next steps after every interaction. Email Correspondence & Communication Management Prepare and send professional emails related to client updates, document requests, confirmations, instructions, and reminders. Review incoming client emails, take necessary action, and coordinate with relevant internal teams. Send scheduled follow-up emails for pending requirements, document expiry, approvals, and upcoming deadlines. Maintain an organized mailbox with proper folders, labels, and follow-up reminders to ensure timely responses. CRM & Client Record Management Record all client calls, emails, and interactions accurately in the CRM system on the same day. Update client profiles, project stages, contact details, pending actions, and follow-up schedules. Ensure CRM information matches client communications, portal submissions, and internal trackers. Maintain accurate and reliable records for management reporting. Generate and review CRM reports related to open queries, pending follow-ups, and response timelines. Project Coordination & Query Resolution Develop a strong understanding of company processes, service stages, documentation requirements, and project timelines. Handle routine client queries independently by applying process knowledge. Coordinate between clients, engineers, accountants, project teams, and other departments to ensure smooth resolution. Track all open client queries until closure and confirm completion with clients. Escalate delayed cases, repeated complaints, and unresolved matters to management promptly. Administrative Support Maintain call logs, communication registers, and client follow-up trackers. Extract client information and supporting documents from internal systems. Upload documents, applications, and supporting files to client portals and government platforms when required. Maintain structured digital folders for client correspondence, documents, and project files. Manage scanned documents, PDFs, and file naming systems efficiently. Prepare weekly and monthly summaries covering call volumes, pending queries, follow-ups, and client communication activitie<br>s.<br>Candidate Requirements Education & Engineering Background (Mandatory) Diploma or Bachelor's Degree in Civil Engineering, Architecture, Quantity Surveying, Land Surveying, or a closely related engineering discipline. Candidates qualified as Civil Engineers, Architects, or Surveyors are encouraged to apply. Ability to read, understand, and cross-check architectural drawings, construction plans, and engineering documents. Good understanding of engineering terminology and technical documentation. Experience Minimum 1–2 years of experience in Customer Service, Client Coordination, Administration, Front Office, Call Handling, or a similar role. Hands-on experience with CRM systems or ticketing platforms is highly preferred. Experience dealing with UAE clients and handling complaint calls will be an advantage. Language Requirements (Mandatory) Native Arabic Speaker (spoken and written). Good English communication skills (spoken and written). Ability to prepare professional emails, reports, and client communications in English. IT & System Skills (Mandatory) Strong working knowledge of Microsoft Excel including formulas, filters, sorting, reconciliations, and handling large datasets. Proficiency in Microsoft Word for document preparation and formatting. Confident use of Microsoft Outlook for email management, follow-ups, and calendar coordination. Experience extracting data and documents from systems and uploading files to online portals. Comfortable working with PDFs, scanned documents, digital folders, and document management syste<br>ms.<br>Key Competencies Excellent communication and interpersonal skills. Professional and customer-focused approach. Strong attention to detail and accuracy. Ability to handle multiple tasks and prioritize effectively. Patient, calm, and professional while handling complaints and repeated follow-ups. Strong coordination and problem-solving abilities. Ability to maintain discipline and focus in a fast-paced, detail-oriented environment. Preferred Candidate Profile Candidates holding a valid Family / Spouse / Parent Sponsored Visa will be preferred. Immediate joiners are highly preferred. What Success Looks Like Every client call is answered professionally. Every email is acknowledged and actioned on time. Client queries are followed through until complete resolution. CRM records are accurate, updated, and reliable. Clients receive clear communication and proactive support without needing repeated follow-ups. Internal teams receive accurate information and effective coordinat<br>ion.
Job Description<br><br>Aldar Education is seeking an outstanding UAE National Admission Executive to join Muna British Academy, located on Saadiyat Island, Abu Dhabi, commencing in August 2026. Shortlisted candidates will be invited to attend our upcoming UAE National Recruitment Event at the Muna British Academy campus.<br><br>Since our establishment in 2009, we have built and maintained a strong reputation for excellence, consistently achieving an “Outstanding” ADEK rating since 2015. In August 2025, Muna British Academy relocated to a state-of-the-art campus in the prestigious Saadiyat Lagoons community. This move has enabled us to expand our provision—now welcoming students from FS1 to Year 8, with plans to extend to Year 13 in the near future—within an inspiring environment that supports our mission of delivering exceptional education.<br><br>Our new campus features world-class facilities designed to foster academic excellence, creativity, and personal growth. This relocation marks the next exciting chapter in our journey and offers an unparalleled opportunity for our community to grow and thrive in a premier educational setting.<br><br>As we continue to expand our secondary year groups in the upcoming academic year, this is a fantastic opportunity to join the highly successful Aldar family of schools and contribute to shaping the future of Abu Dhabi’s leading educational group.<br><br>Successful candidates will be closely aligned with our core values and ethos and will demonstrate a genuine understanding and appreciation of the values and culture of the region.<br><br>Responsibilities<br><br>Main Duties:<br><br>Manage the entire admissions process for the assigned school, from the initial enquiry to enrolment and registration at the school. Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively. Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner. Conduct assessments or arrange these with the academic team as required, to ensure the admissions process is efficient. Manage leads and qualify enquiries and be the first point of contact for prospective parents. As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required. Maintain accurate data on enquiries, registrations, applications in progress, offers and enrolments to ensure accurate figures are available daily.<br><br><br>Specific Duties:<br><br>Manage the waiting list (if applicable), communicating regularly with parents and keep it updated so any leavers can be replaced immediately with new enrolments. Create and maintain admissions files for all new and existing students. Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process. Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents. Attend ELT meetings when required to update on admissions at the school. Be knowledgeable of the market and enrolments and competitor schools. Work with the PRE to identify strategies for attracting new enrolments and student retention. Manage the reenrolment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal. Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments when registrar is unavailable. Attend networking events to promote the school. Organise and attend enrolment events for the school. Develop and maintain strong partnerships with feeder nurseries and schools. Represent the ethos and standard of excellence of Aldar Education to all prospective parents. Perform other duties as requested by direct and dotted line reporting managers/ supervisors.<br><br><br>Qualifications<br><br>Minimum Qualifications <br><br> A minimum of 2 years of experience in a customer focused role in the region. Previous experience in data management. Experience in the education field is preferred.<br><br><br>Minimum Experience<br><br> Bachelor’s degree required.<br><br><br>Job Specific Knowledge & Skills<br><br> Fluent English communication skills, written and oral. Arabic speaker is preferable. Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment. Excellent office management skills.<br><br><br>WHAT WE OFFER:<br><br>Aldar Education is a family of world-class, child centered, and innovative schools based in the UAE. We educate over 34,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff so we place a special emphasis on professional development, coaching and training.<br><br>Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves.<br><br>Aldar Education is keen to hear from like-minded, forward thinking school leaders who would welcome the challenges and opportunities that we have to offer.<br><br>This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.<br><br>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.
<h2 class="h5">Job description</h2>
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<p>This is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction.</p><br><p>As a Client Service Account Manager – Associate in the Trade & Working Capital team, you will provide first class client service to top clients within the region. You will resolve complex client inquiries, review local Arabic language guarantees and applications, and be the subject matter expert for sales and in country service requirements of the Banking team. </p><br><p><strong>Job Responsibilities</strong></p><br><ul><li>Manage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times.</li><li>Build and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues.</li><li>Track client transactions and provide comprehensive reporting to enhance client experience.</li><li>Conduct client training and participate in client events to strengthen relationships.</li><li>Provide back up to Supply Chain Finance Team with Supplier inquiries</li><li>Support operational workflows to resolve refusals, disputes, and problematic transactions.</li><li>Record all client interactions in our Case Management System .</li><li>Advocate for clients by analyzing customer behavior and reporting on transaction trends.</li><li>Streamline processes in line with Trade priorities and support sales and client visits.</li><li>Resolve complex client inquiries related to trade finance transactions.</li></ul><p><strong>Required Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficient in Arabic and English languages. </li><li>Working knowledge of UCP 600, ISP 98 and URDG.</li><li>Core Trade Product experience.</li><li>Strong focus on client satisfaction and relationship building.</li><li>Proven leadership skills with the ability to deliver exceptional performance under pressure.</li><li>Excellent planning and organizational skills, comfortable working within tight deadlines.</li><li>Ability to operate collaboratively and possess strong interpersonal skills.</li></ul><p><strong>Preferred Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx).</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>The purpose of this position is to support the Station Master and Passenger Services Department to deliver a safe, reliable, world class, and customer focused train service. As a safety critical role within the organisation, the Assistant Station Master will be required to drive the train in the mainline only during recovery for emergency, degraded or other critical situation as required.</span></span></p><br>
<p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br>
<ul>
<li><span><span>Provide support to the team when dealing with customers, finding a resolution for issues that may arise and ensuring that these are handled tactfully and sensitively.</span></span></li>
<li><span><span>Contribute to the planning and management of station resources to provide a safe, reliable, world class and customer focused Metro service.</span></span></li>
<li><span><span>Monitor service delivery to satisfy the committed performance targets.</span></span></li>
<li><span><span>Advise and lead the team to manage and solve problems relating to the passenger service delivery.</span></span></li>
<li><span><span>Meet and greet customers and provide a highly visible and proactive level of customer service.</span></span></li>
<li><span><span>Provide ticket sales, train services information and respond to passenger enquiries.</span></span></li>
<li><span><span>Carry out controlled/uncontrolled/emergency evacuation of passengers.</span></span></li>
<li><span><span>Monitor and control the direction of the fare gates in accordance with the flow of passengers, and in the event of an emergency situation.</span></span></li>
<li><span><span>Responsible for the full readiness of stations and staff.</span></span></li>
<li><span><span>Monitor station areas i.e. platform, concourse, exits through CCTV and maintain station operational status and ensure the safety and comfort of passenger movement within the station premises.</span></span></li>
<li><span><span>Manage the response and follow up of incidents reported, including the approval of actions / recommendations resulting from incident or safety investigations.</span></span></li>
<li><span><span>Leading the team to meet and exceed Key Performance Indicators according to the targets.</span></span></li>
<li><span><span>Responsible for ensuring the on-going competence of all team members to drive the up-skilling and continuous development of staff capability.</span></span></li>
<li><span><span>Lead, manage and motivate the team, including coaching departmental supervisors or team leaders.</span></span></li>
</ul> <p><span><span><b>KNOWLEDGE REQUIRED</b></span></span></p><br>
<ul>
<li><span><span>OCC knowledge of systems and integration of the departments.</span></span></li>
<li><span><span> Awareness of the Integrated Management System and the content of the Environment,Quality, Health & Safety and Information Security Policy Statements.</span></span></li>
<li><span><span>Thorough understanding of station operations, station staff management, roster arrangements, train operations, general depot working and OCC.</span></span></li>
</ul>
<p><span><span><b>KEY SKILLS</b></span></span></p><br>
<ul>
<li><span><span>A mature, proactive and responsible approach to work with initiative and problem solving capability.</span></span></li>
<li><span><span>Good English communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></li>
<li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li>
<li><span><span>Good literacy and numeracy skills required for the role.</span></span></li>
<li><span><span>Holder of a valid UAE driving license with good driving skills and experience.</span></span></li>
</ul> <p><span><span><b>EXPERIANCE</b></span></span></p><br>
<ul>
<li><span><span>Preferably minimum of 1 year experience of driving passengers in a safe manner according to prescribed routes.</span></span></li>
<li><span><span>Experience of working as a front line staff in a customer oriented and customer focused environment.</span></span></li>
<li><span><span>Experience and understanding of dealing with customers and conflict resolution techniques. </span></span></li>
</ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br>
<ul>
<li><span><span>Must be a degree holder or high diploma of post-secondary education in a related discipline.</span></span></li>
</ul>
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Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<p>We are looking for a proactive, organized, and dependable Reception & Administrative Coordinator to support the smooth day-to-day operations of our business.
As the first point of contact for visitors, employees, candidates, and external stakeholders, you will play a key role in creating a professional workplace experience while ensuring administrative processes are managed efficiently and accurately.
This role is ideal for someone who takes ownership, communicates effectively, enjoys solving problems, and can confidently manage multiple priorities in a fast-paced environment.
Key Responsibilities
Office & Reception Management
• Manage front desk operations and welcome visitors, candidates, customers, and suppliers.
• Coordinate visitor access, courier services, and general office administration.
• Maintain a professional, organized, and welcoming office environment.
Facilities & Operational Support
• Oversee office facilities, housekeeping, pantry operations, and workplace maintenance.
• Coordinate with vendors and service providers to ensure uninterrupted office operations.
• Monitor and manage office supplies, inventory, and company assets.
Fleet, Telecom & Administrative Coordination
• Maintain records for company vehicles, registrations, insurance, servicing, and compliance requirements.
• Manage telecom services, SIM allocations, employee contact records, and related documentation.
• Maintain accurate operational records, trackers, and administrative databases.
Employee Administration & Recruitment Support
• Maintain employee records, visa documentation, and personnel files.
• Support recruitment activities, interview scheduling, candidate coordination, and document collection.
• Assist with employee onboarding, offboarding, and internal communication activities.
Reporting & Follow-Up
• Prepare routine reports, trackers, and management updates.
• Ensure documentation is accurate, up-to-date, and readily accessible.
• Proactively follow up on outstanding actions to ensure timely completion.</p><p>What We're Looking For
• Strong common sense, sound judgment, and problem-solving ability.
• A high level of ownership, accountability, and reliability.
• Excellent organizational and multitasking skills.
• Strong attention to detail and follow-through.
• Professional communication and interpersonal skills.
• Ability to work independently and manage priorities with minimal supervision.
• A responsive, proactive, and service-oriented mindset.
• Willingness to support urgent business requirements when necessary.
Requirements
• Diploma or Bachelor's Degree in Business Administration or a related field.
• Minimum 2–3 years of UAE experience in reception, administration, office coordination, or a similar role.
• Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and calendar management.
• Experience maintaining records, reports, trackers, and administrative documentation.
• Excellent verbal and written English communication skills.
• Experience supporting recruitment, onboarding, or HR administration is an advantage.
• Available to join immediately or within a short notice period.
What Success Looks Like
• Tasks are completed accurately and on time with minimal supervision.
• Office operations run efficiently and professionally.
• Records, reports, and trackers are consistently maintained and up to date.
• Employees, visitors, and stakeholders receive responsive and professional support.
• Issues are identified early, communicated clearly, and resolved proactively.
• The individual is trusted as a reliable coordinator who takes ownership and gets things done.</p>
<p>We are looking for a proactive, organized, and dependable Reception & Administrative Coordinator to support the smooth day-to-day operations of our business.
As the first point of contact for visitors, employees, candidates, and external stakeholders, you will play a key role in creating a professional workplace experience while ensuring administrative processes are managed efficiently and accurately.
This role is ideal for someone who takes ownership, communicates effectively, enjoys solving problems, and can confidently manage multiple priorities in a fast-paced environment.
Key Responsibilities
Office & Reception Management
• Manage front desk operations and welcome visitors, candidates, customers, and suppliers.
• Coordinate visitor access, courier services, and general office administration.
• Maintain a professional, organized, and welcoming office environment.
Facilities & Operational Support
• Oversee office facilities, housekeeping, pantry operations, and workplace maintenance.
• Coordinate with vendors and service providers to ensure uninterrupted office operations.
• Monitor and manage office supplies, inventory, and company assets.
Fleet, Telecom & Administrative Coordination
• Maintain records for company vehicles, registrations, insurance, servicing, and compliance requirements.
• Manage telecom services, SIM allocations, employee contact records, and related documentation.
• Maintain accurate operational records, trackers, and administrative databases.
Employee Administration & Recruitment Support
• Maintain employee records, visa documentation, and personnel files.
• Support recruitment activities, interview scheduling, candidate coordination, and document collection.
• Assist with employee onboarding, offboarding, and internal communication activities.
Reporting & Follow-Up
• Prepare routine reports, trackers, and management updates.
• Ensure documentation is accurate, up-to-date, and readily accessible.
• Proactively follow up on outstanding actions to ensure timely completion.</p><p>What We're Looking For
• Strong common sense, sound judgment, and problem-solving ability.
• A high level of ownership, accountability, and reliability.
• Excellent organizational and multitasking skills.
• Strong attention to detail and follow-through.
• Professional communication and interpersonal skills.
• Ability to work independently and manage priorities with minimal supervision.
• A responsive, proactive, and service-oriented mindset.
• Willingness to support urgent business requirements when necessary.
Requirements
• Diploma or Bachelor's Degree in Business Administration or a related field.
• Minimum 2–3 years of UAE experience in reception, administration, office coordination, or a similar role.
• Strong proficiency in Microsoft Office, including Excel, Word, Outlook, and calendar management.
• Experience maintaining records, reports, trackers, and administrative documentation.
• Excellent verbal and written English communication skills.
• Experience supporting recruitment, onboarding, or HR administration is an advantage.
• Available to join immediately or within a short notice period.
What Success Looks Like
• Tasks are completed accurately and on time with minimal supervision.
• Office operations run efficiently and professionally.
• Records, reports, and trackers are consistently maintained and up to date.
• Employees, visitors, and stakeholders receive responsive and professional support.
• Issues are identified early, communicated clearly, and resolved proactively.
• The individual is trusted as a reliable coordinator who takes ownership and gets things done.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Telephone Operator</span></span></span> <br><span><span>(<span>20348</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Telephone Operator manages a 24-hour operational team to ensure all in-house and external guest requests, inquiries, and complaints are handled professionally and efficiently. They answer all incoming calls, both internal and external, in a pleasant, clear, confident, and personalized manner, adhering to Meydan Hotel Standards and ensuring response within three rings. By listening attentively to guest requests, the operator coordinates with relevant departments to guarantee timely and accurate delivery of services, contributing to a seamless and exceptional guest experience.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Answer all incoming calls promptly, politely, and professionally, adhering to hotel standards and etiquette.</span></li>
<li><span>Provide guests and internal departments with accurate information, assistance, and directions.</span></li>
<li><span>Transfer calls efficiently to the appropriate department or extension.</span></li>
<li><span>Take messages accurately and ensure timely delivery to the intended recipient.</span></li>
<li><span>Record and track guest requests, complaints, and inquiries, coordinating with relevant departments for resolution.</span></li>
<li><span>Ensure all outgoing calls, including wake-up calls, are made accurately and on time.</span></li>
<li><span>Maintain a thorough understanding of hotel facilities, services, promotions, and local information to assist guests effectively.</span></li>
<li><span>Support the Front Office team during peak periods or emergencies as needed.</span></li>
<li><span>Ensure all communication equipment is properly maintained and report any malfunctions promptly.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>High school diploma or equivalent; further education in hospitality is a plus.</span></li>
<li><span>Previous experience in a hotel telephone operator or communications role preferred.</span></li>
<li><span>Excellent verbal communication skills with a clear and professional tone.</span></li>
<li><span>Strong customer service orientation and interpersonal skills.</span></li>
<li><span>Ability to multitask and work efficiently under pressure.</span></li>
<li><span>Familiarity with hotel management systems and telephone switchboards.</span></li>
<li><span>Attention to detail and accuracy in recording messages and guest information.</span></li>
<li><span>Professional appearance and demeanor.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Roles & responsibilities</p><ol><li>Customer Identity Verification</li></ol><ul><li>Verify all customer documents before vehicle handover, including Emirates ID, passport, visa, driving licence, and international driving permit (where applicable).</li><li>Conduct ICP verification to confirm the authenticity and validity of Emirates IDs and customer identity.</li><li>Verify customer contact details, employment information, address, and emergency contact whenever required.</li><li>Ensure all mandatory documents are uploaded correctly into the rental system before vehicle release.</li></ul><ol><li>Driver Eligibility & Regulatory Compliance</li></ol><ul><li>Validate the customer's driving licence category, expiry, eligibility, and compliance with UAE regulations and company policies.</li><li>Ensure compliance with UAE laws, RTA regulations, company policies, insurance requirements, and internal SOPs.</li><li>Stop or delay vehicle handover whenever compliance requirements are not met or customer authenticity cannot be verified.</li></ul><ol><li>Customer Due Diligence (KYC) & Risk Assessment</li></ol><ul><li>Perform customer due diligence (KYC) to verify customer genuineness and assess potential fraud or misuse risks.</li><li>Review booking details, payment method, customer profile, rental history, and financial standing before approving the rental.</li><li>Approve or reject customer verification requests based on compliance policies and risk assessment.</li><li>Monitor high-value rentals, luxury vehicles, long-term rentals, and corporate accounts for compliance risks.</li></ul><ol><li>Fraud Prevention, Blacklisting & Investigation</li></ol><ul><li>Identify forged, altered, expired, or suspicious documents and immediately escalate high-risk cases to management.</li><li>Investigate suspicious bookings, identity theft attempts, payment fraud, duplicate profiles, and policy violations.</li><li>Cross-check customer information against internal blacklists, unpaid balances, traffic fines, police cases, or previous contract violations.</li><li>Identify and recommend customers for blacklisting based on repeated speeding fines, serious traffic violations, unpaid liabilities, policy violations, fraudulent activities, or a history of unsafe vehicle use, particularly resident customers with recurring non-compliance, and ensure appropriate rental restrictions are applied in accordance with company policies.</li></ul><ol><li>Cross-Functional Coordination</li></ol><ul><li>Coordinate with Sales, Reservations, Operations, CRM, Finance, Recovery, and Maintenance teams to resolve documentation, compliance, and customer verification issues.</li><li>Support operational teams with customer eligibility decisions before vehicle release.</li></ul><ol><li>Compliance Reporting & Audit</li></ol><ul><li>Maintain records of document verification, ICP checks, rejected applications, blacklisted customers, and fraud investigations for audit purposes.</li><li>Support internal and external audits by providing compliance reports on customer verification, fraud prevention, rejected applications, operational risks, and blacklist management.</li></ul><ol><li>Process Improvement & Training</li></ol><ul><li>Recommend process improvements to strengthen customer verification, reduce fraud, enhance compliance, and improve operational controls.</li><li>Develop and maintain customer verification SOPs, risk assessment procedures, and compliance checklists.</li><li>Train front-line staff on document verification procedures, customer eligibility requirements, fraud detection, and compliance awareness.</li></ul><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired candidate profile</p><ol><li>customer identity and document verification</li><li>KYC (Know Your Customer) checks</li><li>Fraud detection and prevention</li><li>Risk assessment</li><li>Knowledge of UAE driving licence and RTA regulations</li><li>ICP verification</li><li>Attention to detail</li></ol><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Pastry Chef</span></span></span> <br><span><span>(<span>20210</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The Pastry Chef is responsible for overseeing daily kitchen operations, ensuring high standards of food quality, presentation, and consistency. This role involves menu planning, supervising kitchen staff, managing inventory and food costs, and maintaining strict hygiene and safety standards. The Chef de Cuisine works closely with the Executive Chef to develop new dishes, train team members, and deliver an exceptional dining experience while maintaining efficiency and profitability.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Oversee daily kitchen operations and ensure smooth workflow</span></li>
<li><span>Prepare, cook, and present dishes according to established standards</span></li>
<li><span>Supervise, train, and motivate kitchen staff</span></li>
<li><span>Assist in menu planning, development, and seasonal updates</span></li>
<li><span>Ensure food quality, consistency, and presentation meet brand standards</span></li>
<li><span>Monitor food costs, portion control, and minimize waste</span></li>
<li><span>Manage inventory, ordering, and proper storage of ingredients</span></li>
<li><span>Enforce hygiene, sanitation, and food safety regulations</span></li>
<li><span>Coordinate with front-of-house and management teams</span></li>
<li><span>Support the Executive Chef in achieving operational and financial goals</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Strong leadership and team management abilities</span></li>
<li><span>Excellent culinary skills with attention to detail</span></li>
<li><span>Menu planning and recipe development expertise</span></li>
<li><span>Knowledge of food cost control and budgeting</span></li>
<li><span>Ability to work under pressure in a fast-paced environment</span></li>
<li><span>Strong organizational and time-management skills</span></li>
<li><span>Understanding of food safety, hygiene, and sanitation standards</span></li>
<li><span>Effective communication and problem-solving skills</span></li>
<li><span>Creativity and passion for food presentation and innovation</span></li>
<li><span>Minimum of 5–8 years of professional kitchen experience</span></li>
<li><span>Previous experience as a Sous Chef or similar leadership role</span></li>
<li><span>Proven experience in high-volume or fine-dining kitchens</span></li>
<li><span>Experience managing kitchen staff and daily operations</span></li>
<li><span>Background in inventory management and supplier coordination</span></li>
<li><span>Culinary degree or diploma from a recognized institution preferred</span></li>
<li><span>Professional culinary training or apprenticeship required</span></li>
<li><span>Food safety certification (e.g., HACCP) preferred or required</span></li>
<li><span>Ongoing culinary education or workshops considered an asset</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>Backend Engineer — Go, Distributed Systems, NDC</strong></p><p><br></p><p><strong>Remote · Full-time · Worldwide</strong></p><p><br></p><p><strong>Norba</strong> is the NDC aggregation API built for travel engineering teams. We're looking for an excellent backend engineer to build and operate the Go services that fan out across airline NDC APIs, normalize responses into a canonical schema, and keep the platform reliable, fast, and scalable.</p><p><br></p><p><strong>What you'll do</strong></p><p><br></p><p>- Build Go services that run the <strong>aggregation engine</strong>: concurrent fan-out to multiple NDC connectors, normalization to `models.Offer`, quality scoring, deduplication, and offer merging.</p><p>- Implement and operate <strong>caching, rate limiting, and circuit breakers</strong> so an airline outage doesn't cascade and repeated searches resolve in milliseconds from Redis.</p><p>- Design <strong>NDC XML normalization pipelines</strong> (versions 17.2, 18.1, 19.2, 21.3) to canonical JSON, including parsing free-text fare rules and structured extraction of penalties.</p><p>- Build the <strong>servicing layer</strong>: OrderRetrieve, OrderChange, OrderCancel, OrderReShop against airline systems, with retries, idempotency, and monitoring of every attempt.</p><p>- Work in a remote, async, written-first team: design in docs, review in PRs, communicate decisions in writing.</p><p><br></p><p><strong>What we're looking for</strong></p><p><br></p><p>- Excellence in Go and distributed systems: you've shipped services to production, you reason about concurrency, latency, backpressure, and partial failures.</p><p>- Ownership: you take a problem end-to-end (from exploring an airline API to having the connector live in production with monitoring) without waiting to be told the next step.</p><p>- Strong written communication: you document designs, explain trade-offs, and write clear PRs.</p><p>- Genuine interest in travel technology and airline distribution; you don't need to know NDC yet, but you need to want to.</p><p><br></p><p><strong>Nice to have</strong></p><p><br></p><p>- Prior exposure to the travel industry: airlines, GDS, OTAs, or IATA standards (NDC, ONE Order).</p><p>- Experience at an early-stage startup, where roles are broad and the playbook is yours to write.</p><p>- Work with complex XML APIs, heterogeneous schema mapping, and data normalization.</p><p><br></p><p><strong>How to apply</strong></p><p><br></p><p><strong>In Norba we read every application.</strong></p><p><br></p><p><strong>Any application detected as AI-written is rejected immediately; we'd rather read three human lines than three model paragraphs.</strong></p>
<ul><li><p>DENZA and YANGWANG are premium and ultra-luxury electric vehicle brands within Al-Futtaim Electric Mobility, redefining customer expectations through advanced technology, distinctive design and exceptional ownership experiences.</p></li><li><p>As a Senior Customer Experience Manager you will shape differentiated, premium customer journeys for DENZA and YANGWANG across every online and offline touchpoint. you will own the end-to-end experience from pre-sales and delivery through to aftersales, translating experience quality into stronger conversion, loyalty, retention and advocacy.</p></li></ul><br><p><strong>What You Will Do:</strong></p><ul><li><p>Own and continuously improve the full customer journey across pre-sales, sales, delivery and post-delivery touchpoints.</p></li><li><p>Build a premium ownership framework that strengthens customer satisfaction, loyalty, retention and advocacy.</p></li><li><p>Lead VIP and private-client engagement, owner communities, exclusive events, brand partnerships and performance-drive experiences.</p></li><li><p>Drive NPS and CSI performance, closed-loop complaint resolution, service recovery and root-cause improvement.</p></li><li><p>Lead CRM strategy across the full lead lifecycle, including data quality, segmentation, campaigns, repurchase, referral and loyalty programmes.</p></li><li><p>Introduce CX tools, standards, training and certification for customer-facing teams across the retail and aftersales network.</p></li><li><p>Set cross-functional journey standards and influence Sales and Aftersales leaders through effective governance.</p></li><li><p>Support the YANGWANG retail rollout and deliver monthly CX dashboards with clear insights, risks and corrective actions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Business, Marketing, Customer Experience, Automotive Management or a related discipline.</p></li><li><p>10–15 years of customer experience, aftersales or CRM leadership experience within the premium or luxury automotive sector.</p></li><li><p>Strong knowledge of premium automotive retail, aftersales, CRM, customer journey design and loyalty management.</p></li><li><p>Proven success managing complex relationships with high-net-worth customers and improving satisfaction, conversion, retention and advocacy.</p></li><li><p>Expertise in NPS, CSI, voice-of-customer, customer analytics, mystery shopping, complaint resolution and service recovery.</p></li><li><p>Strong capability in omnichannel journey design, CRM, segmentation, campaigns and data-quality governance.</p></li><li><p>Ability to influence senior Sales and Aftersales stakeholders without direct authority while protecting premium experience standards.</p></li><li><p>Excellent written and verbal communication skills in English; Arabic is an advantage.</p></li><li><p>UAE or GCC luxury automotive market experience is strongly preferred.</p></li></ul>
<p>Manage the <strong>end-to-end recruitment process</strong>, from manpower requisition and sourcing to offer issuance and onboarding.</p><p>Understand manpower requirements and develop appropriate recruitment strategies in coordination with hiring managers.</p><p>Source candidates through job portals, LinkedIn, recruitment agencies, professional networks, databases, and other appropriate channels.</p><p>Screen CVs and conduct initial interviews to assess candidates against job requirements.</p><p>Coordinate technical and management interviews with relevant hiring managers.</p><p>Maintain an active talent pipeline for current and future vacancies.</p><p>Recruit for a wide range of positions including:</p><ul><li><p>HVAC / Mechanical Engineers</p></li><li><p>Service & Maintenance Engineers</p></li><li><p>Project Engineers and Project Managers</p></li><li><p>Sales Engineers / Sales Managers.</p></li><li><p>Coordinate recruitment activities for international hiring, including candidate sourcing, interview scheduling, documentation, and mobilization.</p></li><li><p>Experience in hiring candidates from Africa and CIS countries will be an added advantage.</p></li><li><p>Coordinate with overseas recruitment agencies and ensure compliance with company recruitment procedures.</p></li><li><p>Negotiate offers within approved salary structures and coordinate the offer and joining process.</p></li><li><p>Conduct reference checks and background verification where required.</p></li><li><p>Ensure timely completion of pre-employment documentation and onboarding formalities.</p></li><li><p>Maintain accurate recruitment records, candidate databases, and recruitment trackers.</p></li><li><p><strong>Monitor recruitment KPIs such as time-to-fill, source of hire, offer acceptance rate, and joining ratio.</strong></p></li><li><p>Provide regular recruitment status reports to HR Manager</p></li><li><p>Build and maintain relationships with recruitment agencies, technical institutes, universities, and other talent sources.</p></li><li><p>Support employer branding and recruitment initiatives to strengthen the company's talent pipeline.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p></li><li><p>4–6 years of experience in Talent Acquisition / Recruitment, preferably within HVAC, MEP, Engineering, Manufacturing, Construction, or a related industry.</p></li><li><p>Strong experience in technical and engineering recruitment.</p></li><li><p>Experience handling volume recruitment as well as specialized/technical positions.</p></li><li><p>Hands-on experience with LinkedIn, job portals, recruitment databases, and other sourcing platforms.</p></li><li><p>Good understanding of the UAE recruitment and employment market.</p></li><li><p>Experience in international recruitment will be an advantage.</p></li><li><p>Experience hiring from Africa and CIS countries will be an added advantage.</p></li><li><p>UAE recruitment experience is a must</p></li></ol>
<p><strong>Company Description</strong> Digicult Global Media is an integrated marketing and communications agency connecting brands across India and the UAE. From its headquarters in Kochi and operations center in Abu Dhabi, the agency delivers end-to-end solutions in creative strategy, digital marketing, content development, media buying, and public relations. Digicult specializes in performance marketing, omnichannel advertising, brand storytelling, and optimized and digital media buying. With a diverse team of 11–50 marketing professionals, the company combines creative innovation with analytical rigor to drive measurable business growth. Its focus on strategic brand communications and market impact makes Digicult a dynamic environment for sales professionals who want to contribute to transformative client results.</p><p><strong>Role Description</strong> The Business Sales Executive is a full-time, on-site role based in Dubai. This position is responsible for identifying and developing new business opportunities, building and maintaining client relationships, and promoting Digicult’s marketing and communications services to prospective and existing clients. Day-to-day tasks include conducting sales meetings and presentations, understanding client needs, preparing proposals and quotations, and negotiating contracts. The role also involves coordinating with internal teams to ensure smooth project onboarding, monitoring client satisfaction, and supporting account growth through upselling and cross-selling. The Business Sales Executive will track sales performance, maintain accurate records in CRM tools, and contribute to revenue targets and market expansion in the UAE</p><p>region.</p><p><br></p><p><strong>Qualifications</strong></p><p><br></p><ul><li>Candidates should possess strong Sales and Business Development skills, including lead generation, pipeline management, and closing deals.</li><li>Candidates should possess Account Management and Customer Service skills to manage ongoing relationships, address client needs, and ensure high satisfaction.</li><li>Candidates should possess excellent Communication skills for client presentations, negotiations, and internal collaboration.</li><li>Prior experience in marketing, advertising, or media agencies is highly beneficial.</li><li>Demonstrated ability to work with performance-driven targets and KPIs.</li><li>Proficiency with CRM software and basic sales reporting tools.</li><li>Bachelor’s degree in Business, Marketing, or a related field is preferred.</li><li>Strong understanding of the UAE market and willingness to work on-site in Dubai.</li><li>Licence is Mandatory</li></ul>
<p><strong><u>About Hytech</u></strong></p><p>Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape. Our client portfolio includes top global trading platforms and leading crypto exchanges.</p><p><br></p><p>With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.</p><p><br></p><p>We are seeking a Compliance Officer / Senior Compliance Officer to join our Legal & Compliance team supporting a UAE-licensed CFD brokerage operation under a Category 1 licence. This is a hands-on, delivery-focused role within a business that is still being built. The successful candidate will work as part of a regional Legal & Compliance team, with local ownership and direct access to senior legal counsel and Group Compliance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Client KYC and onboarding, risk classification, PEP and sanctions screening, and ongoing due diligence.</li><li>Transaction monitoring, suspicious activity escalation and reporting.</li><li>Regulatory reporting - periodic and ad hoc submissions.</li><li>Product compliance for CFD and leveraged products, including disclosures and marketing review. </li><li>Client complaint handling and record-keeping under licence conditions.</li><li>Supporting regulator inspections, audits and information requests.</li><li>Embedding compliance controls into the trading platform, client portal and IT/data infrastructure.</li></ul><p><br></p><p><strong>Key Requirements</strong></p><ul><li>2-3+ years of relevant experience in CFD, retail FX or leveraged derivatives compliance under a Category 1 or comparable license.</li><li>Working knowledge of the UAE regulatory landscape and AML/CFT requirements relevant to brokerage or financial services, with equivalent experience in a comparable regulated environment also considered.</li><li>Fluent written and spoken English. </li></ul><p><br></p><p><strong>Preferred Experience</strong></p><ul><li>Experience operationalising a new license. </li><li>ICA, CAMS, CISI or equivalent certification. </li><li>Arabic or Mandarin language capability would be an advantage</li></ul>
<p>We are growing fast, expanding capacity and entering new markets, and we are looking for a planning leader to grow with us.</p><p><strong>The role</strong><br>Reporting to the Head of Supply Chain, you will own end-to-end planning across both plants, turning market demand into a reliable, cost-efficient supply plan. You will lead the S&OP process and make sure the right product reaches the right market at the right time, in full GMP compliance.</p><p><strong>Key responsibilities</strong></p><ul><li><p>Lead the monthly S&OP cycle, aligning Sales, Manufacturing, Quality, Procurement and Finance on one agreed plan</p></li><li><p>Build and own demand forecasts by market and SKU, and track forecast accuracy and bias</p></li><li><p>Develop the master production schedule (MPS) and detailed production plans for both plants within capacity and GMP constraints</p></li><li><p>Drive material requirements planning (MRP) for APIs, excipients and packaging materials, working closely with Procurement</p></li><li><p>Manage inventory targets, safety stock and shelf-life risk to reduce stock-outs, write-offs and excess stock</p></li><li><p>Coordinate with QA/QC on batch release timelines and with Regulatory on market registrations and artwork changes</p></li><li><p>Plan capacity for new product launches, new markets and the ongoing plant and warehouse expansion</p></li><li><p>Own planning KPIs (OTIF, forecast accuracy, schedule adherence, inventory days) and report them to leadership</p></li><li><p>Improve planning processes and make full use of SAP S/4HANA (PP/MM)</p></li><li><p>Lead, coach and develop the planning team</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What you bring</strong></p><ul><li><p>Bachelor's degree in Pharmacy, Engineering, Supply Chain or Business (Master's or MBA is a plus)</p></li><li><p>13+ years of supply chain planning experience, with at least 4 years in a managerial role</p></li><li><p>Strong background in pharmaceutical manufacturing (generics preferred) in a cGMP environment</p></li><li><p>Hands-on SAP experience (PP/MM, ideally S/4HANA) and advanced Excel</p></li><li><p>Proven experience running S&OP in a multi-market export business</p></li><li><p>APICS CPIM / CSCP or similar certification is an advantage</p></li><li><p>Strong analytical skills, sound judgement under pressure and clear communication with senior stakeholders</p></li><li><p>GCC experience is preferred. Arabic is a plus</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Sr. Logistic Coordinator
Roles & responsibilities
<p><strong>Job Summary</strong></p><br>
<p>We are looking for an experienced <strong>Senior Logistics Coordinator</strong> with strong knowledge of the <strong>automotive truck industry in the UAE</strong>. The candidate will be responsible for coordinating logistics operations, handling customs documentation, and ensuring the smooth and timely movement of trucks and related shipments.<br></p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul><li>Coordinate end-to-end logistics operations for automotive trucks and related shipments.</li><li>Prepare, verify, and manage <strong>customs documentation</strong> and other required import/export documents.</li><li>Coordinate with customs authorities, freight forwarders, shipping agents, transporters, and other logistics partners.</li><li>Ensure all shipments comply with <strong>UAE customs and regulatory requirements</strong>.</li><li>Track shipments and coordinate timely delivery of vehicles to the required destination.</li><li>Manage documentation including invoices, packing lists, certificates of origin, bills of lading, customs declarations, and related paperwork.</li><li>Liaise with internal departments such as Sales, Finance, Procurement, and Operations to ensure smooth shipment processing.</li><li>Monitor shipment status, identify potential delays, and coordinate corrective actions.</li><li>Maintain accurate records of shipments, customs clearance, and logistics-related documentation.</li><li>Coordinate vehicle transportation, port handling, customs clearance, and final delivery.</li><li>Resolve logistics and documentation issues efficiently and maintain good relationships with logistics service providers.</li><li>Ensure all logistics activities are completed accurately, cost-effectively, and within required timelines.</li><li>Prepare regular logistics and shipment status reports for management.</li></ul>
Desired candidate profile
<p>Requirements</p><br>
<ul><li><strong>3–7 years of relevant logistics experience</strong>, preferably within the <strong>automotive truck/commercial vehicle business in the UAE</strong>.</li><li>Strong practical knowledge of <strong>UAE customs procedures and documentation</strong>.</li><li>Experience handling import/export documentation and customs clearance for vehicles.</li><li>Good understanding of UAE ports, shipping, freight forwarding, and transportation processes.</li><li>Strong coordination and communication skills.</li><li>Ability to work with customs authorities, clearing agents, freight forwarders, and transport companies.</li><li>Good organizational and documentation skills.</li><li>Proficiency in MS Office, particularly Excel and Word.</li><li>Ability to work independently and manage multiple shipments simultaneously.</li><li>UAE market experience is <strong>essential</strong>.</li></ul>
<p>Preferred Skills</p><br>
<ul><li>Experience with <strong>commercial trucks / heavy vehicles / automotive spare parts logistics</strong>.</li><li>Knowledge of UAE import regulations and vehicle clearance procedures.</li></ul> <br>
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