Branch Supervisor Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<div><br></div><div><strong><font size="6">Regional HSQE Manager - IP</font></strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Job Purpose:</strong></p> <p>As a Regional HSQE Manager at DHL Industrial Projects, you will be a key figure in driving and maintaining Regional HSQE initiatives across the  Middle East & Africa Region. This role requires a strategic and operational approach to ensure compliance with international and local HSQE standards, promoting a culture of safety excellence and environmental responsibility.</p> <p><strong><br> DHL Global Forwarding</strong> has an opening <strong>Regional HSQE Manager - IP</strong><strong>,</strong> <strong>Dubai</strong><strong>, United Arab Emirates. </strong>Join us in connecting people and improving lives!<br>      <br> <strong>In this Regional HSQE Manager - IP position </strong></p> <ul> <li>Lead the implementation of global HSQE initiatives, adapting strategies to regional specifics while aligning with Global HSQE’s objectives.</li> <li>Ensure adherence to DHL IP HSQE policies and procedures, and compliance with international, national, and local HSQE legislation across their respective region, as applicable.</li> <li>Drive and foster the global HSQE strategy and culture amongst employees, subcontractors, vendors, and suppliers.</li> <li>Ensure all incidents are reported effectively and providing support for Incident root cause analysis with operational and leadership teams. Where necessary lead investigation teams for significant events.</li> <li>Partner with Operational Teams to ensure subcontractors are aware of and comply with DHL IP and client specific HSQE requirements through assessing and monitoring subcontractor HSQE capabilities and activities.</li> <li>Partner with sales and bid teams for HSQE input in tenders, RFQs, and sales processes.</li> <li>In collaboration with key leadership, identify and develop regional Key Performance Indicators (KPIs) to measure and enhance HSQE performance.</li> <li>Contribute to the development and management of project HSQE plans, in collaboration with teams, aligning with client and contractual requirements.</li> <li>Regular travel across assigned region to promote, monitor, and implement HSQE standards.</li> <li>Collect and analyse HSQE performance data, contributing to global KPIs and reporting systems.</li> <li>Provide expert HSQE support and guidance to regional team on company, client, and site-specific HSQE requirements and best practices.</li> <li>Collaborate with operational teams to share best practices and lessons learned in HSQE across different regions and projects.</li> <li>Identify and lead regional HSQE improvement initiatives, aligning with global standards and implement and oversee regional HSQE improvement plans.</li> <li>Establish and maintain key stakeholder relationships to drive and reinforce HSQE objectives.</li> <li>Participate in risk assessments and operational studies as per project HSQE requirements.</li> <li>Assist in the administration and implementation of HSQE training and development programs.</li> <li>Work closely with Engineering function to provide guidance, support, and expertise in the development and review, of engineering plans, ensuring they incorporate HSQE considerations throughout the life cycle of projects, whilst fostering a culture of innovation.</li> </ul>   <p> <strong>Now, here is what we need from you!</strong></p><ul> <li>Champion career development within the HSQE team.</li> <li>Exemplify DHL’s commitment to HSQE Excellence, leading by example.</li> <li>Effectively communicate and promote HSQE initiatives.</li> <li>Conduct regular HSQE meetings, both virtually and in-person, across regions.</li> <li>NEBOSH (International) General Certificate or equivalent in HSQE discipline</li> <li>Certified within a recognized safety organisation (IOSH/SIA etc.)</li> <li>Recognised auditor in HSQE discipline (ISO 45001, ISO9001 or 14001)</li> <li>Recognised incident investigation certificate.</li> <li>NEBOSH National Diploma or equivalent in HSQE discipline</li> <li>Lead Auditor in ISO 45001, 14001 or 9001.</li> <li>Advanced incident investigation certificate (e.g., Kelvin TOPSET).</li> <li>Membership in a recognized safety organization (IOSH/SIA, etc.).</li> <li>Lifting Supervisors certificate.</li> <li>Rigger/Banksman certification.</li> <li>Recognised train the trainer certificate</li> <li>Minimum of 7 years’ experience in health and safety, with 3+ years in a leadership role.</li> <li>Experience in transport, lifting operations, and training delivery.</li> <li>Experience in delivering training across multiple skill levels.</li> <li>Preferred: experience in OOG/heavy transport and lifting operations.</li> <li>Working knowledge of safety management system applications</li> <li>Passionate about Health & Safety.</li> <li>Strong operational and leadership skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in continuous improvement methodologies.</li> <li>Skilled in stakeholder management and KPI development</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>     <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

We're Hiring: Agriculture Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to developing productive, sustainable, and commercially viable agricultural operations through effective farm management, resource optimization, technology, environmental stewardship, and operational excellence. Our teams collaborate across Agriculture, Agronomy, Operations, Supply Chain, Procurement, Engineering, Finance, Quality, Sustainability, and Commercial functions to improve agricultural productivity and long-term business performance. The Role We are seeking an experienced Agriculture Manager to lead agricultural operations, crop production, farm planning, resource management, workforce coordination, quality control, sustainability, and operational improvement. The ideal candidate will combine strong agricultural knowledge with practical management, financial awareness, data-driven decision-making, and the ability to manage complex farming activities efficiently and sustainably. Key Responsibilities Develop and implement agricultural strategies aligned with production, quality, sustainability, and commercial objectives. Manage day-to-day agricultural and farm operations across assigned sites and production areas. Develop seasonal production plans, crop calendars, planting schedules, harvesting plans, and operational targets. Select appropriate crops, varieties, cultivation methods, and production techniques based on environmental and market conditions. Coordinate land preparation, planting, irrigation, fertilization, crop protection, harvesting, and post-harvest activities. Monitor crop health, growth, yield potential, and production performance. Develop and implement integrated crop-management programs. Coordinate soil testing, nutrient management, irrigation planning, and crop monitoring. Optimize water, fertilizer, energy, land, equipment, and labor utilization. Establish irrigation strategies based on crop requirements, environmental conditions, and resource availability. Monitor water consumption and identify opportunities to improve irrigation efficiency. Manage fertilizer and soil amendment programs to maintain productivity and soil health. Establish appropriate pest, disease, weed, and crop-protection management practices. Monitor agricultural risks and implement preventive and corrective measures. Coordinate crop scouting, field inspections, sampling, and agricultural assessments. Work with agronomists, agricultural specialists, consultants, laboratories, and technical suppliers. Evaluate new agricultural technologies, equipment, cultivation methods, and production systems. Support precision agriculture, remote monitoring, sensors, automation, data analytics, and other digital farming solutions. Develop agricultural performance dashboards and monitor operational data. Analyze yield, productivity, resource consumption, crop losses, and production costs. Identify opportunities to increase yields while maintaining product quality and sustainable resource use. Manage agricultural budgets, operating costs, inputs, labor, equipment, and production resources. Monitor expenditure against approved agricultural budgets and investigate significant variances. Manage procurement requirements for seeds, fertilizers, pesticides, irrigation materials, equipment, tools, and other agricultural inputs. Evaluate suppliers based on quality, cost, reliability, technical support, and delivery performance. Maintain appropriate inventories of agricultural materials and critical production inputs. Plan workforce requirements and coordinate seasonal labor deployment. Recruit, train, supervise, and develop agricultural employees and field teams. Establish clear performance standards for farm workers, supervisors, and technical personnel. Ensure employees and contractors follow agricultural safety procedures and operational requirements. Coordinate agricultural equipment, machinery, vehicles, and maintenance activities. Ensure machinery is properly maintained, safely operated, and available when required. Coordinate harvesting activities to achieve required timing, volume, quality, and handling standards. Establish post-harvest handling procedures to minimize losses and preserve product quality. Work with Quality and Supply Chain teams to meet customer specifications and delivery requirements. Maintain accurate agricultural records covering production, inputs, yields, labor, irrigation, crop health, and costs. Ensure compliance with applicable agricultural, environmental, food-safety, labor, and regulatory requirements. Implement sustainable farming practices that protect soil, water, biodiversity, and surrounding ecosystems. Develop initiatives for water conservation, soil improvement, waste reduction, and responsible input use. Monitor environmental conditions and assess their impact on agricultural productivity. Develop contingency plans for drought, extreme weather, pest outbreaks, disease, equipment failures, and supply disruptions. Investigate production losses, crop failures, quality issues, and operational incidents. Conduct root-cause analysis and implement corrective and preventive actions. Benchmark agricultural performance against industry standards and comparable operations. Identify opportunities for process improvement, mechanization, automation, and operational efficiency. Support agricultural research, field trials, variety evaluations, and technology demonstrations. Present production performance, risks, budgets, forecasts, and improvement plans to senior management. Build strong relationships with agricultural partners, suppliers, customers, government authorities, and industry stakeholders. Promote a culture of productivity, safety, sustainability, accountability, and continuous improvement. Key Performance Indicators Crop yield Production volume Yield per hectare Crop quality Harvest performance Crop loss rate Water-use efficiency Fertilizer-use efficiency Pest and disease incidence Production cost per unit Labor productivity Equipment utilization Input cost performance Agricultural budget adherence Harvest schedule adherence Post-harvest loss rate Product rejection rate Resource utilization Soil health performance Sustainability performance Safety incident frequency Employee productivity Supplier performance Inventory accuracy Production forecast accuracy Continuous-improvement results Ideal Candidate The successful candidate should have strong experience in agriculture, farm management, agronomy, crop production, horticulture, agricultural operations, or related areas, preferably within commercial or large-scale agricultural environments. The candidate should demonstrate:Strong knowledge of agricultural production and farm-management practices. Experience managing crop production, field operations, irrigation, fertilization, and crop protection. Strong understanding of agronomy, soil management, plant health, and agricultural resource planning. Experience managing agricultural teams, seasonal labor, contractors, and technical specialists. Strong knowledge of agricultural equipment, machinery, irrigation systems, and production technologies. Experience managing agricultural budgets, operating costs, and production resources. Strong analytical and data-driven decision-making capabilities. Experience using agricultural monitoring systems, farm-management software, or precision-agriculture technologies. Strong understanding of sustainable agriculture and responsible resource management. Experience managing agricultural suppliers and input procurement. Strong problem-solving and operational-planning capabilities. Excellent leadership, communication, and stakeholder-management skills. Ability to work effectively in challenging environmental and operational conditions. Strong understanding of agricultural safety and regulatory requirements. Excellent organizational and time-management skills. Ability to manage multiple production priorities and seasonal deadlines. Strong written and verbal English communication skills; additional languages are advantageous. A degree in Agriculture, Agronomy, Horticulture, Agricultural Engineering, Plant Science, or a related discipline is advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Role Description A Head of Operations is responsible for leading and overseeing the organization's day-to-day operational activities, developing operational strategies, managing teams and resources, improving processes, controlling costs, and ensuring the efficient delivery of products and services. The role works closely with senior management and cross-functional departments to achieve business objectives, maintain operational excellence, ensure regulatory compliance, and drive sustainable organizational growth. Key Responsibilities Lead and oversee the organization's overall day-to-day operational activities. Develop and implement operational strategies, plans, policies, procedures, and performance objectives aligned with business goals. Translate organizational strategy into practical operational plans, priorities, targets, and measurable outcomes. Manage and coordinate multiple departments, teams, business units, projects, and operational functions as required. Establish operational KPIs, performance standards, service levels, productivity targets, and business-performance metrics. Monitor operational performance and ensure departments consistently achieve agreed objectives and targets. Identify operational bottlenecks, inefficiencies, service gaps, resource constraints, and process risks. Develop and implement initiatives to improve operational efficiency, productivity, service quality, profitability, and customer satisfaction. Lead continuous-improvement programs, process optimization, workflow redesign, automation, and operational transformation initiatives. Manage operational budgets, expenditure, resource allocation, cost controls, and financial-performance targets. Monitor operating costs and identify opportunities to reduce waste, improve resource utilization, and increase operational profitability. Develop workforce plans and ensure appropriate staffing levels, skills, structures, and resources are available to support business requirements. Lead, coach, mentor, and develop managers, supervisors, and operational teams. Establish clear responsibilities, performance expectations, accountability structures, and reporting lines across operational functions. Support recruitment, onboarding, training, performance management, succession planning, and employee-development initiatives. Promote a culture of accountability, collaboration, operational discipline, customer service, and continuous improvement. Coordinate closely with finance, HR, procurement, supply chain, logistics, sales, marketing, IT, legal, compliance, and other departments. Ensure effective communication and coordination between operational teams and senior management. Oversee supply chain, procurement, logistics, facilities, production, service delivery, customer operations, or other business functions where applicable. Monitor operational capacity, workflow, demand, resources, inventory, equipment, facilities, and service requirements. Ensure products and services are delivered according to agreed quality, cost, schedule, and service standards. Monitor customer-service performance, customer complaints, service failures, operational incidents, and corrective actions. Develop and maintain operational policies, standard operating procedures (SOPs), workflows, controls, and process documentation. Ensure operational activities comply with applicable laws, regulations, contractual requirements, industry standards, and company policies. Work with legal, compliance, risk, and quality teams to identify and mitigate operational and regulatory risks. Establish appropriate risk-management, business-continuity, emergency-response, and operational-resilience processes. Lead operational response to critical incidents, business disruptions, service failures, supply interruptions, and other major operational challenges. Monitor supplier, contractor, service-provider, and third-party performance where applicable. Negotiate or support commercial arrangements, service agreements, operational contracts, and supplier relationships as required. Review operational reports, financial information, customer data, productivity metrics, and performance trends to support management decisions. Prepare operational dashboards, management reports, business reviews, forecasts, budgets, and strategic recommendations. Use data and business intelligence to identify trends, risks, opportunities, and operational improvement priorities. Oversee implementation of operational technology, ERP systems, workflow platforms, automation tools, and digital-transformation initiatives. Ensure effective management and protection of company assets, equipment, facilities, technology, and operational resources. Monitor operational quality, safety, security, compliance, and service standards. Establish audit, inspection, quality-control, and operational-review processes where required. Work with senior leadership to develop annual operating plans, budgets, growth strategies, and organizational priorities. Support business expansion, new-site launches, new products or services, market entry, restructuring, and strategic operational initiatives. Evaluate operational risks and develop contingency plans, alternative processes, and recovery strategies. Maintain strong relationships with key customers, partners, suppliers, regulators, service providers, and other stakeholders. Ensure confidentiality and appropriate protection of operational, commercial, financial, employee, customer, and strategic information. Monitor industry trends, market developments, emerging technologies, operational best practices, and competitive practices. Identify opportunities to improve operational efficiency, profitability, service quality, productivity, scalability, customer satisfaction, and organizational performance. Contribute to continuous improvement of business operations, workforce performance, process efficiency, cost management, risk control, service delivery, and long-term organizational growth. Qualifications Bachelor's degree in Business Administration, Operations Management, Management, Supply Chain Management, Engineering, or a related field. Master's degree in Business Administration (MBA), Operations Management, or a related discipline is advantageous. Significant experience in operations management, business operations, general management, or a related senior leadership position. Demonstrated experience managing multiple operational functions, departments, teams, projects, or business units. Strong knowledge of operational strategy, business processes, performance management, resource planning, cost control, and organizational development. Proven experience developing and implementing operational strategies, policies, procedures, KPIs, and performance-improvement programs. Strong financial understanding, including budgeting, forecasting, cost management, profitability analysis, and resource allocation. Excellent leadership, team-management, coaching, mentoring, delegation, and organizational-development skills. Strong analytical, strategic-thinking, problem-solving, decision-making, and risk-management abilities. Excellent communication, negotiation, presentation, stakeholder-management, and interpersonal skills. Strong understanding of process improvement methodologies, operational excellence, Lean, Six Sigma, or similar approaches is advantageous. Proficiency in Microsoft Office, particularly Excel, Power Point, Word, and Outlook. Familiarity with ERP, CRM, business intelligence, workflow-management, operational reporting, and other enterprise systems is advantageous. Strong knowledge of compliance, risk management, health and safety, quality management, and business-continuity principles. Experience managing suppliers, contractors, service providers, strategic partners, and external stakeholders is advantageous. Strong understanding of workforce planning, organizational structures, talent development, and performance-management practices. Ability to analyze operational data, identify performance trends, and convert insights into practical business improvements. Experience leading organizational change, digital transformation, process automation, restructuring, or business-expansion initiatives is advantageous. Ability to manage complex operations, competing priorities, tight deadlines, operational disruptions, and high-pressure situations. Relevant professional qualifications in operations management, supply chain, project management, Lean Six Sigma, or business management are advantageous. Strong ability to work effectively with CEOs, executive leadership, department heads, managers, employees, customers, suppliers, regulators, and other stakeholders. Professional, strategic, accountable, decisive, commercially aware, proactive, adaptable, and results-oriented. Strong commitment to operational excellence, business performance, cost efficiency, service quality, employee development, risk management, customer satisfaction, scalability, and continuous improvement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>The Civil Works Manager – Depot & Online Buildings is responsible for the management, technical direction and delivery assurance of all civil and structural works associated with the depot facilities and the online (wayside) buildings of the High Speed Rail project. The role covers design review, construction supervision, quality, schedule and cost control, and interface management for rolling stock depots, maintenance facilities and all buildings located along the railway alignment, ensuring that works are delivered safely, to specification, and in accordance with applicable international and local rail standards.<br> <br>Depot Buildings<br> Manage and oversee the design development, review and construction of depot civil and structural works, including rolling stock maintenance workshops, stabling sheds, inspection pits, wheel-lathe and wash-plant buildings, and associated foundations and structures. Direct the delivery of depot administration, operations control, warehouse/stores, fuel and lubrication, fire station, security and staff welfare buildings. Oversee depot-wide infrastructure including internal roads, hardstanding, drainage, retaining structures and boundary works, ensuring coordination with track, systems and utility works within the depot footprint. Coordinate civil works interfaces with permanent way, overhead contact system (OCS), signalling, power and building services (MEP) contractors within the depot. <br>Online (Wayside) Buildings<br> Manage civil and structural works for buildings located along the alignment, including signalling equipment rooms, traction power substations and OCS feeder stations, telecommunications huts, ventilation and plant buildings, and emergency access/escape structures. Oversee construction of station-related civil/structural elements, patrol and maintenance buildings, staff welfare cabins and security posts sited along the corridor. Ensure online buildings are correctly sequenced and interfaced with earthworks, structures, track possessions and systems installation activities along the alignment. <br>General Management & Technical Duties<br> Lead a multidisciplinary team of civil/structural engineers and site supervisors, allocating resources across depot and wayside building work-fronts. Review and approve design deliverables, drawings, specifications and method statements for compliance with contract requirements and applicable codes (e.g., Eurocodes, UIC, AREMA, or project-specified equivalents, and local UAE/GCC building and civil defence codes). Supervise contractors and subcontractors on site, monitoring workmanship, quality assurance/quality control (QA/QC), and adherence to approved methods and programme. Develop and maintain the civil works construction programme for depot and online buildings, monitoring progress, identifying delays and implementing recovery measures. Manage cost control, change/variation assessment and reporting for the civil works package(s) under their responsibility. Enforce project health, safety and environmental (HSE) requirements across all depot and online building work sites. Manage technical and programme interfaces with systems-wide contractors (rolling stock, signalling, power, telecommunications, permanent way) and with the client, engineer and relevant authorities (municipalities, utility providers, civil defence). Chair/participate in technical and progress review meetings, and prepare regular progress, risk and status reports for project leadership. Manage risk registers, non-conformances and defects for the civil works scope, and support testing, commissioning and handover of depot and online buildings. Review and verify as-built documentation, O&M manual inputs and close-out records for the civil works scope. Mentor and provide technical guidance to junior engineers and site staff. <br>Minimum Qualifications & Experience<br> <br>The following are the mandatory minimum requirements for this position:<br> Not less than fifteen (15) years’ experience in the management of design and/or construction of rail projects, and in their required field of expertise. A minimum of five (5) years of that experience specifically in the management of design and/or construction of a railway project. Experience in the implementation of High Speed Rail (HSR) projects is highly preferable. Must have held the same or an equivalent position on at least one project of a similar size and complexity. Middle East and UAE experience is considered highly advantageous. <br>Qualifications<br> <br>University degree in Civil Engineering (or closely related discipline); a Master’s degree and/or Chartered Engineer status is preferred.<br> <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10158327<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site

<p>We are seeking an experienced, commercially driven, and results-oriented Retail Sales Director – Mobile &amp; Accessories to lead the growth and performance of our Kiosk Retail Cluster across the assigned market. &nbsp;</p><p>The role will have end-to-end responsibility for the sales, profitability, operational performance, inventory productivity, customer experience, and people development of the kiosk network.&nbsp;</p><p>The successful candidate will bring a strong understanding of high-volume, small-format retail and the ability to translate commercial strategy into consistent execution at the store level. &nbsp;&nbsp;</p><p>As the leader of a fast-paced kiosk business, you will be responsible for maximizing footfall conversion, average transaction value, units per transaction, gross margin, and sales productivity, while maintaining strong operational controls and an engaging customer experience. &nbsp;&nbsp;</p><p>You will also play a key role in network expansion, identifying new locations and business opportunities, negotiating with key stakeholders, and building a scalable operating model for future growth. &nbsp;&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities&nbsp;</strong></p><p>&nbsp;</p><p><strong>Commercial Strategy &amp; Revenue Growth:&nbsp;</strong></p><p>Develop and execute the overall sales and commercial strategy for the Mobile &amp; Accessories kiosk network.&nbsp;</p><p>Own cluster-level revenue, gross margin, EBITDA/profitability, and sales productivity targets.&nbsp;</p><p>Establish annual, quarterly, and monthly sales plans, translating business objectives into clear targets for each kiosk and team.&nbsp;</p><p>Drive continuous improvement in key retail KPIs, including: Sales per kiosk / sales per square foo, conversion rate, Average Transaction Value (ATV), Units per Transaction (UPT, gross margin, attachment,t and cross-sell rate, inventory turnover. Identify opportunities to increase revenue through upselling, cross-selling, bundles, promotions, and product mix optimization.&nbsp;</p><p>Monitor market trends, competitor activity, pricing, consumer behavior, and emerging mobile accessory categories to maintain a competitive product proposition.</p><p>&nbsp;</p><p><strong>Kiosk Network Expansion &amp; Business&nbsp;</strong></p><p>Development: Identify and evaluate high-potential locations, including shopping malls, hypermarkets, transit hubs, high-footfall retail destinations, and other strategic venues.&nbsp;</p><p>Develop business cases for new kiosk locations, including sales forecasts, investment requirements, operating costs, payback, and profitability expectations.&nbsp;</p><p>Lead the commercial and operational rollout of new kiosks, ensuring timely opening and readiness. Develop a scalable kiosk operating model that supports rapid expansion while maintaining consistent customer and brand standards. Evaluate the performance of existing locations and recommend relocation, resizing, refurbishment, consolidation, or closure where appropriate</p><p>Operational Excellence&nbsp;</p><p>Establish and continuously improve standardized SOPs and operating standards across the kiosk network.&nbsp;</p><p>Ensure strict compliance with procedures covering: Opening and closing Cash management and reconciliation, inventory receiving and transfers Stock counts and inventory audits Loss prevention and shrinkage control Discount and promotional controls Health, safety, and mall compliance.e Ensure all kiosks consistently meet required standards for customer service, appearance, availability, and operational discipline.&nbsp;</p><p>Use sales and operational data to identify performance gaps and implement corrective action plans</p><p>&nbsp;</p><p><strong>Merchandising &amp; Customer Experience&nbsp;</strong></p><p>Develop and maintain a compelling visual merchandising strategy specifically designed for small-footprint, high-traffic kiosk environments.&nbsp;</p><p>Optimize product placement, price communication, promotional displays, and product adjacencies to maximize conversion and basket size.&nbsp;</p><p>Ensure the right balance between fast-moving mobile accessories, premium products, impulse purchases, and emerging categories.&nbsp;</p><p>Partner with marketing and brand teams to execute seasonal campaigns, product launches, promotions, and in-store activations.&nbsp;</p><p>Maintain a consistently high standard of customer engagement and service across all locations</p><p>&nbsp;</p><p><strong>Inventory &amp; Product Management</strong></p><p>Partner closely with Supply Chain, Procurement, and Merchandising teams to maintain optimum inventory availability.&nbsp;</p><p>Ensure strong availability of high-demand and fast-moving products while controlling excess and obsolete inventory.&nbsp;</p><p>Establish appropriate stock cover, replenishment, assortment, and allocation strategies by kiosk. Monitor inventory ageing, sell-through, stock variance, shrinkage, and inventory turnover.&nbsp;</p><p>Develop action plans to accelerate the sale of slow-moving and ageing inventory without unnecessarily eroding margins</p><p>&nbsp;</p><p><strong>Leadership &amp; Talent Development</strong>&nbsp;</p><p>Lead and develop Area Sales Managers, Kiosk Supervisors, and frontline Sales Associates across the network. Build a high-performance, customer-focused sales culture based on accountability, ownership, and continuous improvement. Establish clear individual and team KPIs and ensure consistent performance management.&nbsp;</p><p>Develop structured training programs covering: Product knowledge, consultative selling, cross-selling and upselling, objection handling, closing techniques, customer experience, product demonstrations.s Implement effective incentive and recognition programs to drive performance, engagement, and retention.&nbsp;</p><p>Identify and develop high-potential employees to build a strong internal leadership pipeline</p><p>&nbsp;</p><p><strong>P&amp;L &amp; Financial Management&nbsp;</strong></p><p>Own the financial performance of the kiosk cluster, including revenue, gross margin, operating expenses, and profitability.&nbsp;</p><p>Prepare and manage budgets, forecasts, and business plans. Analyze kiosk-level profitability and identify opportunities to improve cost efficiency and returns.&nbsp;</p><p>Monitor labor productivity, rental costs, promotional spending, inventory costs, and other key operating expenses.&nbsp;</p><p>Ensure commercial decisions are supported by robust financial analysis and clear return-on-investment expectations</p><p>&nbsp;</p><p><strong>Landlord, Mall &amp; Strategic&nbsp;</strong></p><p>Partner Management acts as the senior commercial contact for mall management, landlords, property operators, and strategic retail partners.&nbsp;</p><p>Manage relationships relating to kiosk placement, trading hours, lease compliance, operational requirements, visibility, and commercial performance.&nbsp;</p><p>Identify opportunities to improve kiosk locations, negotiate better commercial terms, and secure strategic placements. Work closely with mobile brands, accessory manufacturers, distributors, and other partners to secure: Promotional support, co-marketing investment, Product launches, Exclusive offers, Commercial incentives, training, and merchandising support&nbsp;</p><p>&nbsp;</p><p><strong>Reporting, Analytics &amp; Governance</strong></p><p>&nbsp;Establish a robust performance reporting framework covering daily, weekly, and monthly commercial and operational KPIs.&nbsp;</p><p>Provide regular performance updates and strategic recommendations to the CEO and senior management.&nbsp;</p><p>Use data and analytics to identify trends, underperforming locations, sales opportunities, and operational risks.&nbsp;</p><p>Drive a culture of fact-based decision-making and performance accountability across the organization.&nbsp;</p><p>&nbsp;</p><p><strong>Qualifications &amp; Experience&nbsp;</strong></p><p>Essential: 8+ years of progressive retail sales experience, with at least 3–5 years in a senior regional, multi-site, or director-level leadership role.&nbsp;</p><p>Proven experience managing a multi-location retail network, preferably kiosks, pop-ups, stores, or other small-format/high-footfall retail environments.&nbsp;</p><p>Strong industry experience in mobile phones, consumer electronics, telecom, mobile accessories, or related retail categories.&nbsp;</p><p>Demonstrated track record of delivering revenue growth, margin improvement, and profitable retail expansion.&nbsp;</p><p>Strong understanding of retail KPIs, including conversion, ATV, UPT, sales per square foot, gross margin, sell-through, stock turnover, and labor productivity.&nbsp;</p><p>Proven experience with P&amp;L ownership, budgeting, forecasting, and financial analysis.&nbsp;</p><p>Strong commercial and negotiation skills with experience managing landlords, mall operators, vendors, distributors, and brand partners.&nbsp;</p><p>Demonstrated ability to recruit, lead, coach, and develop large frontline sales teams. Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</p><p>Excellent communication, negotiation, presentation, and stakeholder-management skills.&nbsp;</p><p>Bachelor’s degree in Business Administration, Marketing, Retail Management, or a related discipline.&nbsp;</p><p>A Master’s degree or relevant professional qualification is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Description<br><br>Job Overview:<br><br>The Principal Instrumentation & Controls Eng is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Instrumentation & Controls-related problems and will work independently with minimal guidance. The Principal Instrumentation & Controls Eng may be responsible for leading functional teams or projects and is regarded as a specialist in the field of Instrumentation & Controls. As such, they must have in-depth expertise in Instrumentation & Controls as well as broad knowledge of the Instrumentation & Controls discipline within the Engineering function.<br><br>Responsibilities<br><br>Key Tasks and Responsibilities:<br><br>Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations Prepare clear and accurate detailed design calculations and analyses including design reports and - procedures Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements Clearly communicate and explain difficult concepts and persuade others to adopt a point of view When acting as Lead Engineer, in addition:Direct medium or large Engineering team as a Lead Engineer Lead the Discipline engineering design of the assigned work area and completed within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all manpower resources - agree allocations with the Discipline Manager Ensure interfaces and deliverables are clearly identified Maintain responsibility for progress and productivity, identifying any required corrective action Act as project representative for the Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements, including identifying concerns as early as practicable and taking appropriate initiatives to address the issues Interpret contractual requirements as they relate to engineering execution Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders Interface with all disciplines to develop clash-free designs Interface with other departments to obtain input for Discipline designs and drawings Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management teams, as required Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to the Discipline Lead Engineer and Discipline Manager Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements Prepare, review, and (as Lead Engineer) approve Discipline engineering design basis, philosophies, and technical specifications Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity Review project schedule and fabrication schedule about construction sequence, milestones, and engineering scope Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required Provide technical direction and review of Designers producing products related to Instrumentation and Controls Engineering Prepare, review, and (as Lead Engineer) approve design reports and procedures Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures; procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by the Discipline Lead Engineer Assist in updating weight reports based on receipt of vendor information Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary Review and (as Lead Engineer) approve design verification through single-discipline check / inter-discipline check (IDC) Provide technical support to fabrication queries, including identifying defect/rectification requirements Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary, and manpower related Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved Present issues and problems to Customers in а timely manner and assist the Lead Engineer in negotiating resolution by project and company requirement Perform (as required) Technical Quality Audit reviews by MDR Global Procedures Assist Lead Engineer with responses to Customers and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval Capture lessons learned and entered them into MDR's Lessons Learned system Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc. Supervise and guide assigned engineers and coordinate with project Lead Designers for Discipline engineering and design deliverables Responsible for the engineering integrity of the assigned work area Monitor costs of own work processes Assist in the maintenance of departmental technical guidelines and standard calculation notes Participate in the development and maintenance of Global Procedures, Software, and Standards May participate in standards development committees or task groups such as APIDevelop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at "lunch and learns"; etc.) Identify and provide training to staff in specific techniques and proprietary software Provide information on employee performance to the Discipline Manager Assist the Discipline manager in interviewing job applicants Prepare, review, and (as Lead Engineer) approve automation system definition, including philosophy, specifications, safety drawings, and system architecture Prepare, review, and (as Lead Engineer) approve ESD logic (as applicable) / cause & effect diagrams and F&G logic (as applicable) / cause & effect diagrams Review and (as Lead Engineer) approve specifications and data sheets for Instrumentation & Controls equipment Review and (as Lead Engineer) approve I&C equipment spare parts lists Review and (as Lead Engineer) approve inputs to P&ID development and markups based on receipt of vendor information Review and (as Lead Engineer) approve I&C equipment testing procedures Attend I&C equipment FATs, as required Participate in HAZOP, SIL, and Classification Studies, as required Assist in closing out HAZOP action items Provide construction, pre-commissioning, and commissioning support, as required Participate in automation testing, as required When acting as Lead Engineer, in addition:Act as project-based Discipline point of contact in communications and meetings with Customer counterparts Ensure substantive communications are documented Prepare bids and project Discipline engineering budget and execution plans, updating as required Identify project staff needs based on knowledge of individual engineer's skill sets and provide requests to the Discipline manager Plan, organize, and assign tasks, responsibilities, and manhour budgets to the discipline team, and verify tasks are completed within budgets Plan Discipline Level 4 detail deliverable schedule/ register compliant with the overall execution plan Prepare working forecasts identifying change management plans, corrective action, and real-time schedules Provide Discipline inputs for actual, planning, and forecasting progress reports including associated productivity Alert the project team of any deviation from the scope or а need for a change order Monitor КРI measurement results and take corrective action as necessary to improve Discipline performance, including performance at interfaces with others Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs Review and approve requisitions, technical quotation evaluations and queries, compiled bid tabulations and recommendations, and purchase requisitions; and coordinate with Procurement to expedite vendor documents as required Lead the Discipline team during project audits (internal, Customer, and third-party technical audits) and Design Reviews Review comments from Customers & other agencies on documents and drawings produced by the team, and resolve and give guidance on their update and incorporation Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning Anticipate project engineering needs and plan accordingly Coordinate with vendor for discipline-managed/procured items Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members<br>Reports to:<br><br>Project: Lead Engineer, Project Engineering Manager, or Project Manage<br><br>Functional: Supervising Engineer or Engineering Manager<br><br>Liaise to: AII Engineering disciplines, Fabrication Group, Safety Department, Offshore Group, Project Management Team,<br><br>Document Control, Project Planner, Project Cost Controller, QC, and Certification Group, Procurement Group, Subcontractors and Vendors, and Customers<br><br>Supervises: Senior Instrumentation and Controls Engineers and Instrumentation and Controls Engineers <br><br>Qualifications<br><br>Essential Qualifications and Education:<br><br>Bachelor’s Degree in Electrical, or Electronics and Instrumentation Engineering (Master’s Degree is preferred)15-20 years of experience in oil and gas with major contractors or consultants predominantly performing detail design Preferably Registered Professional Engineer or member of a professional engineering society Detailed knowledge of design techniques and analysis methods, and detailed knowledge of the theory, content, and application of standards, codes, and guidelines as applicable Knowledgeable in project coordination and execution skills Successful degree holding candidates will be required to provide a degree equivalency certificate issues by the Ministry of Higher Education and Scientific Research (MoHESR). Candidates who do not already have this available are recommended to commence the process to avoid delays in the offer and onboarding process.<br><br>About Us<br><br>Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.<br><br>For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Position Details</u></strong></p><br><p>Dubai Professional Services</p><br><p>Discipline: Student Experience and Wellbeing</p><br><p>University of Birmingham, Dubai campus</p><br><p>Salary: Competitive&nbsp;</p><br><p>Grade: 6</p><br><p>No. of positions: 1</p><br><p>Full time</p><br><p>Duration: 3-years fixed contract (renewable at the University’s discretion)&nbsp;</p><br><p>Location: Dubai, UAE</p><br><p>Closing date: 25th August 2026</p><br><p><strong><u>University of Birmingham Dubai</u></strong></p><br><p>Having established ourselves in Dubai International Academic City in 2018 we have now moved to our new state-of-the-art campus which opened in Sept 2021. These posts represent an excellent opportunity to join an ambitious World Top 100 University as we continue to grow our long-term strategic mission in Dubai, the UAE and the wider region. Our campus reflects the very best of Birmingham through our presence in Dubai.</p><br><p><strong><u>Background</u></strong></p><br><p><strong>Professional Services Ethos&nbsp;</strong></p><br><p>Our ethos as a Professional Services team has been developed in line with the principles of being a Birmingham Professional. In particular here in Dubai this means that all Professional Services colleagues seek to collaborate effectively to ensure the needs of the whole campus community and our stakeholders are met. It also means that we work constructively together to provide a flexible range of service and support that adapt to the changing needs of the Campus as we grow. There are specific focal points in the academic cycle when all Professional Services team members will be expected to contribute regardless of their primary role, for example Welcome or Graduation. In addition, the duties listed below are illustrative of the general nature and level of responsibility of this post which is likely to change over time in response to the needs of the Campus and as you develop your experience and skills.&nbsp;You will have the opportunity to develop and may also need to specialise your duties further, over time, in agreement with your manager.&nbsp;</p><br><p>In order to contribute to the success of the team and the University’s vision for the Dubai Campus the Professional Services team will be seeking to continue to recruit and develop colleagues who display:</p><br><ul><li>a high level of intellectual aptitude;</li><li>strong agility and a portfolio of skills that can adapt to meet changing circumstances;</li><li>an innovative and creative mind-set; and&nbsp;</li><li>both an enterprising and entrepreneurial nature to support our growth and pursuit of excellence.</li></ul><p><strong>Department Overview</strong></p><br><p>The Services and Support thematic area will focus on providing all students with the University of Birmingham Dubai with a wide range of high quality services and support. Working collaboratively with academic and professional services colleagues, the department delivers a holistic, student-centred approach that enhances student success, wellbeing, engagement and belonging across the entire student journey.&nbsp;</p><br><p>Key areas of responsibility include:&nbsp;</p><br><ul><li>Student wellbeing, welfare, safeguarding and early intervention support&nbsp;</li><li>Inclusive information, advice and guidance that supports student success</li><li>Welcome week and induction activities&nbsp;</li><li>Programme administration support and services&nbsp;</li><li>Collaboration with Academic skills support&nbsp;</li><li>Work with Careers on employability skills and graduate outcomes</li><li>General student administration through to graduation support</li></ul><p><strong><u>Role Summary</u></strong></p><br><p>The post holder will be responsible for enhancing the student experience by designing, delivering and evaluating inclusive, student-centred initiatives that support student wellbeing, engagement, belonging and success. The role will provide proactive wellbeing and welfare support, guidance and advice to students, while leading and contributing to a range of student experience activities including pre-arrival, Welcome, induction, transition programmes, wellbeing initiatives, student engagement activities and Students’ Association programmes.</p><br><p>The post holder will contribute to the delivery of wellbeing and welfare services, including managing sensitive student cases, providing early intervention support, assessing individual needs and making appropriate referrals. The role will also support the development of wellbeing campaigns, student engagement initiatives and inclusive practices that promote resilience, community and holistic student development.</p><br><p>Working under the strategic direction of the Head of Student Wellbeing and Experience, and in partnership with the University’s Students’ Association and wider professional services teams, the post holder will contribute to the development of a supportive and inclusive campus environment where students are empowered to thrive academically, personally and socially.</p><br><p>The role has a specific strategic focus on enhancing services and engagement opportunities for the postgraduate student community, while continuing to support and enhance the experience of all students, including undergraduate students. Responsibilities include embedding innovative and inclusive approaches across the University through collaboration, networking, training and sharing good practice. The post holder will work closely with colleagues across the University of Birmingham Dubai and Edgbaston campus to support a consistent, high-quality student experience and contribute to continuous improvement through student insight, feedback and service evaluation.</p><br><p>During teaching terms, the post holder will be required to work flexibly to meet the needs of the student community and the delivery of student experience activities. The working pattern include Saturday and Sunday working, with two weekday rest days provided. The role requires flexibility throughout the academic year to respond to changing student needs, key university events and periods of increased student engagement activity.</p><br><p>Outside of teaching terms, the working pattern will normally align with standard University working arrangements, with flexibility required to support key activities and operational priorities as needed.</p><br><p>The role requires flexibility to support the University's student experience throughout the academic year.</p><br><p><strong>General</strong></p><br><ul><li>Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.</li><li>Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.</li><li>Undertake continuous personal and professional development.</li></ul><p><strong><u>Main Duties</u></strong></p><br><p><strong>Student Experience Support</strong></p><br><ul><li>Use student insight, feedback, surveys, focus groups and engagement data to identify emerging needs, evaluate impact and inform the continuous improvement of the student experience.</li><li>Lead and contribute to the planning and delivery of Welcome, induction, transition and pre-arrival programmes that support students to successfully integrate into university life and achieve a positive start to their academic journey.</li><li>Develop and deliver inclusive wellbeing campaigns, workshops and engagement initiatives that promote resilience, personal development, community and a positive sense of belonging.</li><li>Work collaboratively with academic and professional services colleagues to embed student wellbeing, engagement and success within the wider student experience, supporting retention, continuation and positive student outcomes.</li><li>Partner with the Students' Association to develop and deliver an engaging programme of co-curricular activities, student leadership opportunities and events that enrich the student experience and foster an inclusive campus community.</li><li>Lead and support the planning and delivery of University-wide and campus events, ensuring activities reflect the needs of a diverse student community and contribute to student engagement and success.</li><li>Develop and coordinate timely, accessible and engaging student communications that promote awareness of opportunities, services and support available throughout the student journey.</li><li>Provide proactive guidance and first-line support to students through the Student Hub and other points of contact, identifying individual needs, promoting self-help and referring students to appropriate specialist services where required.</li><li>Build effective partnerships across the University to ensure a coordinated and holistic approach to supporting student wellbeing, engagement and academic success.</li></ul><p><strong>Wellbeing Support</strong></p><br><ul><li>Provide guidance, support and advice to students on matters relating to wellbeing through one-to-one advice appointments, drop-in and via communication.</li><li>Assess the effectiveness of student wellbeing campaigns and activities, using feedback to adapt and refine future initiatives for continuous improvement.</li><li>Deliver proactive early intervention by assessing student needs, identifying potential risks and implementing appropriate support plans to enable students to overcome barriers to engagement, progression and academic success.</li><li>Provide advice and guidance to Students of Determination /Disabled Students and liaising with the UK based Disability Service to implement reasonable adjustments and access requirements.</li><li>Coordinate and deliver regular wellbeing drop-in sessions, ensuring students have accessible opportunities to seek guidance and support throughout the academic year.</li><li>Manage student enquiries through the University's case management system, ensuring accurate and professional responses in line with service standards.</li><li>Complete all reporting activities in a timely manner to inform and support in identifying potential risk and proactive activities.</li><li>Provide guidance and support to students in considering and responding to requests for extensions and extenuating circumstances and other wellbeing related processes.</li><li>Support students and refer them to the appropriate support services as required, for example student mental health and wellbeing services, including exchange students from partner institutions and/or other UoB campuses.</li><li>Provide advice and support to academic colleagues on student wellbeing matters, including Reasonable Adjustments, Extenuating Circumstances and other student support processes, to ensure a coordinated and consistent approach.</li><li>Liaise with, and refer students to the wider support services and specialist services in the University and externally, such as counselling services.</li></ul><p><strong>Additional responsibilities</strong></p><br><ul><li>To undertake such other duties as may be required from time to time, to further the work of the wellbeing services and the development of the student experience, or the University.</li><li>Assist the Recruitment and Outreach process and events when required (i.e. Open days)</li><li>Take the initiative to develop partnerships with external organizations, other universities, and career development networks to provide students with access to a broader range of opportunities and support services.</li><li>Undertake continuous personal and professional growth and development by actively seeking and engaging in development opportunities.</li></ul><p><strong><u>Required Knowledge, Skills, Qualifications, Experience</u></strong></p><br><ul><li>Educated to degree level or equivalent professional qualification(s).</li><li>Significant experience of working in a professional environment; relevant experience of supporting young adults in a Higher Education is desirable.&nbsp;</li><li>Understanding of the principles of Safeguarding in relation to adults at risk and under 18s, including knowledge of the Office for Students requirements in relation to harassment and sexual violence.</li><li>High level of knowledge of good practice in relation to disability and mental health within a Higher Education environment.</li><li>Good understanding of current trends and developments in relation to student wellbeing.</li><li>Significant experience of organising a large scale programme of events.</li><li>Experience of supporting students in relation to welfare issues.</li><li>Strong understanding of the student experience, issues, and the student lifecycle and journey.</li><li>Significant knowledge and experience of writing communications for a variety of different audiences.</li><li>Working knowledge of standard and/or advanced Microsoft Office software.</li><li>Knowledge of the protected characteristics of the Equality Act 2010, and how to actively ensure in day-to-day activity in own area that those with protected characteristics are treated equally and fairly.</li><li>Actively promotes equality and diversity to internal stakeholders.</li><li>Strong interpersonal skills with the ability to build trust and rapport with a diverse student population.</li><li>Excellent communication skills.</li><li>Experience of developing interventions to address equality and diversity issues.</li><li>A recognised qualification or professional training in mental health, wellbeing or similar is desirable.&nbsp;</li></ul><p><strong><u>Internal and External relationships</u></strong></p><br><ul><li>Chief Operating Officer</li><li>Deputy Director of Operations</li><li>Head of Wellbeing and Student Experience</li><li>Student Experience and Wellbeing Manager (line manager)</li><li>Student Experience team&nbsp;(Dubai)</li><li>Student and Programme Administration team (Dubai)</li><li>Colleagues across Dubai campus – Professional Services and Academic&nbsp;</li><li>Colleagues in UK campus – including Academic Services, Colleges&nbsp;and central PS teams, Disability Services</li><li>External partners –&nbsp;including&nbsp;regional government agencies, regulatory bodies, educational and health-related organisations.&nbsp;</li></ul><p>In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.</p><br><p><i><strong>Use of AI in applications:&nbsp;</strong>We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.</i></p><br><p>View our staff values and behaviours here</p><br><p><strong>We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy</strong>. <strong>You can find out more about our work to create a fairer university for everyone</strong>&nbsp;<strong>on our website</strong><strong>.</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Emirates Electrical &amp; Instrumentation Company LLC is a proud member of the Juman Energy Group.<br> For almost 20 years, we have made vital contributions to the Oil &amp; Gas sector of the UAE, executing both onshore and offshore projects. Abu Dhabi National Oil Company (ADNOC) is one of our main clients along with Tier 1 and Tier 2 EPC contractors in this sector. We have the expertise to carry out full EPC&amp;M services for electrical and instrumentation works and bring our intrinsic knowledge to measure and automate exploration, production, separation, refining processes, and distribution through our localized services.</p><br><br>Job Description<br><p><strong>1. Position Purpose</strong></p><br><p>The Lead Testing &amp; Commissioning Engineer shall lead the complete pre-commissioning, commissioning, start-up, performance testing and handover of the Project. The primary process package is the instrument air and plant air compressor system; however, successful commissioning depends on extensive integration with electrical power systems, instrumentation, package PLC, DCS/ESD/F&amp;G, mechanical and piping systems, utilities, brownfield tie-ins and offshore operations. The role is therefore multidisciplinary and shall coordinate all relevant disciplines, OEMs, subcontractors and Company representatives to achieve safe and timely system start-up.</p><br><p><strong>2. Key Accountabilities</strong></p><br><ul><li>Own and lead the overall testing and commissioning strategy, systemization, execution plan and handover process for the complete Project.</li><li>Lead commissioning of compressor and dryer packages, including mechanical run-in, electrical energization, instrumentation calibration, logic validation, functional testing and performance testing.</li><li>Act as the single focal point for commissioning interfaces among Engineering, Procurement, Construction, OEMs, subcontractors, ADNOC Offshore Operations and the project management team.</li><li>Ensure all systems and subsystems are mechanically complete, safe, properly documented and ready before energization, introduction of utilities or start-up.</li><li>Drive closure of punch items, technical queries, interface issues and commissioning constraints to meet project milestones.</li></ul><p><strong>3. Detailed Roles and Responsibilities</strong></p><br><p>3.1 Commissioning Management and Planning</p><br><ul><li>Develop the overall Pre-Commissioning, Commissioning, Start-up and Performance Test Plan for the project.</li><li>Define commissioning systems, subsystems, boundaries, priorities, turnover sequence and required completion milestones.</li><li>Prepare and maintain the commissioning schedule, resource plan, vendor mobilization plan and offshore execution sequence in coordination with Planning and Construction.</li><li>Establish commissioning readiness criteria, system handover requirements, Mechanical Completion (MC), Ready for Commissioning (RFC), Ready for Start-up (RFSU) and final acceptance requirements.</li><li>Prepare and maintain the Commissioning Register, system/subsystem status tracker, punch list register, constraint register, interface register and vendor attendance schedule.</li><li>Coordinate commissioning inputs for shutdown planning, brownfield tie-ins, SIMOPS, offshore campaigns and marine/logistics requirements.</li><li>Conduct commissioning readiness reviews, daily coordination meetings and system walkdowns with all stakeholders.</li></ul><p>3.2 Compressor and Mechanical Package Commissioning</p><br><ul><li>Lead pre-commissioning and commissioning of instrument air and plant air compressors, dryers, filters, receivers, after-coolers, drains and associated auxiliaries.</li><li>Verify package installation, alignment, lubrication, cooling, ventilation, cleanliness, flushing, leak testing and readiness for initial start.</li><li>Coordinate compressor OEM activities including preservation release, pre-start inspection, first start, no-load/load trials, vibration checks, capacity testing and reliability run.</li><li>Validate compressor loading/unloading sequence, duty/standby operation, automatic changeover, pressure control, dryer regeneration and package operating philosophy.</li><li>Coordinate piping blowdown, flushing, pressure/leak testing, reinstatement, line-up and introduction of air to the existing platform networks.</li><li>Lead package performance testing against approved datasheets, guaranteed capacity, pressure, dew point, power consumption and other contractual performance criteria.</li><li>Ensure safe interface with existing instrument air and plant air systems during cutover and transition.</li></ul><p>3.3 Electrical Testing and Energization</p><br><ul><li>Lead testing, energization and functional checks for all electrical systems supporting the project package, including HV/LV switchgear, MCCs, VFDs, UPS/DC systems, distribution boards, transformers and control panels as applicable.</li><li>Review and approve energization procedures, switching programs, electrical isolation plans, LOTO requirements and energization certificates.</li><li>Ensure completion and acceptance of insulation resistance, continuity, earthing, contact resistance, primary/secondary injection, protection relay, functional and inter-trip tests.</li><li>Verify protection settings, relay coordination, motor starting requirements, control power availability and interfaces with existing electrical systems.</li><li>Lead motor solo runs, rotation checks, VFD tuning, current/vibration monitoring and load testing of compressor motors and auxiliaries.</li><li>Coordinate electrical OEM support and resolve issues related to switchgear, MCC, VFD, ECMS/PMS and package power/control interfaces.</li></ul><p>3.4 Instrumentation, Control and ICSS Integration</p><br><ul><li>Lead calibration, loop checking and functional testing of pressure, temperature, flow, dew point, vibration and other package/process instruments.</li><li>Ensure completion of instrument installation checks, impulse line verification, tubing leak tests, instrument air connections, range/settings verification and calibration records.</li><li>Review and validate I/O lists, loop diagrams, instrument index, alarm and trip set points, control narratives, Cause &amp; Effect matrices and shutdown philosophy.</li><li>Lead package PLC, DCS, ESD, F&amp;G, ECMS/PMS and other ICSS interface testing, including hardwired and communication signals.</li><li>Coordinate Factory Acceptance Tests (FAT), Integrated FAT, Site Acceptance Tests (SAT), loop tests, logic tests and end-to-end functional tests.</li><li>Validate compressor start permissive, trips, alarms, sequencing, duty/standby changeover, remote/local operation and emergency shutdown response.</li><li>Coordinate DCS graphics, alarm displays, trends, historian points and operator interface validation with ADNOC Operations.</li></ul><p>3.5 Engineering, Construction and Vendor Interface</p><br><ul><li>Review engineering deliverables from a commissioning and operability perspective, including P&amp;IDs, SLDs, layouts, cable schedules, loop drawings, logic diagrams, Cause &amp; Effect, datasheets and vendor documents.</li><li>Identify commissioning requirements early and ensure they are incorporated into design, procurement, construction and vendor scope.</li><li>Provide input to constructability, operability, maintainability, HAZOP/PHA, design reviews, 3D model reviews and shutdown/tie-in studies.</li><li>Coordinate resolution of design changes, field changes, technical queries, NCRs, interface gaps and vendor deviations affecting commissioning.</li><li>Confirm preservation, storage, installation and pre-commissioning requirements for vendor packages and long-lead equipment.</li><li>Ensure adequate availability of commissioning spares, consumables, temporary facilities, test equipment, special tools and vendor specialists.</li></ul><p>3.6 Offshore Brownfield, SIMOPS and Start-up Coordination</p><br><ul><li>Plan and coordinate offshore commissioning activities in live operating facilities with minimum disruption to existing operations.</li><li>Prepare detailed tie-in, cutover, isolation, de-isolation, reinstatement and start-up sequences in coordination with ADNOC Operations.</li><li>Ensure compliance with PTW, SIMOPS, LOTO, energy isolation, electrical safety rules and offshore work control requirements.</li><li>Participate in job safety analysis, task risk assessments, toolbox talks, pre-start-up safety reviews and operational readiness reviews.</li><li>Coordinate offshore manpower, rotation, access, logistics, material movement and vendor/OEM attendance for commissioning campaigns.</li><li>Provide immediate technical leadership for troubleshooting and safe recovery from failed tests, trips or start-up issues.</li></ul><p>3.7 Documentation, Completion and Handover</p><br><ul><li>Prepare, review and obtain approval for pre-commissioning, commissioning, energization, functional test, start-up and performance test procedures.</li><li>Ensure complete and accurate ITRs, check sheets, loop folders, FAT/SAT reports, test certificates, calibration records and commissioning dossiers.</li><li>Manage MC, RFC, RFSU, System Completion and final handover dossiers in accordance with project and ADNOC requirements.</li><li>Coordinate red-line markups, as-built drawings, O&amp;M manuals, spare parts records, vendor data books and final turnover documentation.</li><li>Lead punch categorization and closure, ensuring no safety-critical or start-up-blocking punch remains open before commissioning.</li><li>Prepare daily, weekly and monthly commissioning reports, progress curves, look-ahead plans, risk/constraint reports and management updates.</li><li>Coordinate training, familiarization and final handover to ADNOC Operations and Maintenance teams.</li></ul><p>4. HSE and Quality Responsibilities</p><br><ul><li>Demonstrate visible HSE leadership and stop any unsafe testing, energization or start-up activity.</li><li>Ensure all commissioning works comply with ADNOC HSE requirements, Electrical Safety Rules, PTW, LOTO, SIMOPS and project procedures.</li><li>Confirm calibrated and certified test equipment is used and all test records are traceable.</li><li>Ensure commissioning activities comply with approved Inspection and Test Plans, method statements and quality requirements.</li><li>Lead incident/near-miss reporting, technical investigation and corrective action for commissioning-related events.</li></ul><p>5. Team Leadership</p><br><ul><li>Lead and coordinate commissioning engineers, discipline engineers, supervisors, technicians, vendors, OEM specialists and subcontractor personnel.</li><li>Allocate responsibilities by system and discipline and ensure clear ownership of commissioning deliverables and field activities.</li><li>Mentor team members, provide technical guidance and maintain effective communication between office, yard and offshore teams.</li><li>Forecast manpower and specialist requirements and support timely mobilization, offshore certification and competency verification.</li><li>Promote collaborative working with ADNOC representatives while protecting project scope, schedule, quality and contractual requirements.</li></ul><p><strong>4. Key Deliverables</strong></p><br><ul><li>Approved Commissioning Execution Plan and system/subsystem breakdown.</li><li>Commissioning procedures, energization plans, test packs and performance test procedures.</li><li>Commissioning schedule, resource/vendor mobilization plan and readiness tracker.</li><li>MC/RFC/RFSU/System Completion dossiers and punch-list closeout records.</li><li>Daily/weekly/monthly progress reports and commissioning risk/constraint registers.</li><li>Final handover dossiers, as-built documentation, operating records and training completion.</li></ul><br>Qualifications<br><p><strong>Minimum Qualification and Experience:</strong></p><br><ul><li>Bachelor's degree in Electrical Engineering, Instrumentation &amp; Control Engineering, Mechanical Engineering or equivalent. An Electrical or Instrumentation background with strong compressor/mechanical package commissioning experience is preferred.</li><li>Minimum 16 years of experience in Oil &amp; Gas EPC projects, with at least 8 years in testing, commissioning and start-up leadership roles.</li><li>Demonstrated experience in commissioning compressor packages and associated electrical, instrumentation, control and utility systems.</li><li>Substantial offshore brownfield experience, including live-plant tie-ins, shutdowns, SIMOPS and start-up activities.</li><li>Experience with ADNOC Offshore or similar major operating companies is strongly preferred.</li><li>Proven experience coordinating package OEMs, electrical vendors, ICSS vendors, construction teams and operations personnel.</li><li>Ability to independently lead multidisciplinary commissioning from engineering review through final handover.</li></ul><p><strong>Required Technical Competencies:</strong></p><br><ul><li>Compressor package operation and commissioning, including rotary screw/centrifugal compressor systems, dryers and air treatment equipment.</li><li>HV/LV electrical systems, switchgear, MCCs, VFDs, motors, UPS/DC systems, protection and energization.</li><li>Instrumentation calibration, loop checking, package PLC, DCS/ESD/F&amp;G integration, Cause &amp; Effect and functional testing.</li><li>Mechanical completion, systemization, commissioning dossiers, punch management and turnover processes.</li><li>Brownfield tie-ins, isolation philosophy, cutover planning, SIMOPS and offshore commissioning execution.</li><li>Ability to read and interpret P&amp;IDs, SLDs, schematics, wiring diagrams, loop drawings, logic diagrams and vendor documentation.</li><li>Knowledge of ADNOC standards, IEC, ISA, API, NFPA and applicable hazardous-area requirements.</li></ul><p><strong>Software and Tools:</strong></p><br><ul><li>MS Office, advanced Excel-based trackers and commissioning reporting tools.</li><li>EDMS/Aconex/Wrench or similar document management systems.</li><li>Commissioning management or completion systems such as WinPCS, ICAPS, Zenator, CoConsole or equivalent.</li><li>ETAP and electrical testing tools such as Omicron, Megger and Fluke are desirable.</li><li>PLC/DCS diagnostic and configuration exposure relevant to ABB, Siemens, Schneider, Rockwell or other project systems is desirable.</li><li>AVEVA E3D/PDMS, Navisworks or similar model review tools are desirable.</li></ul><br>Additional Information<br><p><strong>Personal Attributes:</strong></p><br><ul><li>Strong leadership, ownership and decision-making capability in high-pressure site and offshore environments.</li><li>Excellent multidisciplinary coordination, communication, reporting and stakeholder-management skills.</li><li>Systematic approach to safety, quality, documentation, troubleshooting and closeout.</li><li>Ability to work across engineering, construction, commissioning and operations teams and manage multiple vendors simultaneously.</li><li>Willingness and medical fitness to travel and work offshore as required.</li></ul><br><br> </div>