branch manager Jobs in UAE
4396 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Safe and Timely Transportation - Ensure all trips are completed on time and without incidents. All trip details must be recorded in the vehicle logbook and updated daily. </p></li><li><p>Vehicle Maintenance - Maintain vehicle cleanliness and report maintenance needs promptly.</p></li><li><p>Customer Service - Professional and courteous interaction with passengers.</p></li><li><p>Route Planning - Adjust routes as needed based on traffic or schedule changes.</p></li><li><p>Interaction with vendors for material pickups - Ensure proper documentation is completed for each pickup. Any other ad-hoc trips or activities assigned by the supervisor. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Familiarity with local traffic laws and regulations</p></li><li><p>Knowledge of vehicle maintenance practices</p></li><li><p>Experience in a corporate environment is a plus</p></li><li><p>Minimum 2 years of professional driving experience</p></li><li><p>Valid UAE Driver’s License (Category 3)</p></li><li><p>High School Diploma or equivalent</p></li><li><p>Defensive driving skills</p></li><li><p>Strong navigation skills</p></li><li><p>Basic mechanical skills</p></li><li><p>Strong communication</p></li><li><p>People management</p></li><li><p>Conflict management</p></li><li><p>Customer-focused</p></li><li><p>Safety-oriented</p></li><li><p>Team player</p></li></ul><p></p></section>
Job Purpose The Human Resources Generalist supports employees and leaders by delivering operational HR solutions. This role will serve as the backbone of the HR operational functions – handling the day-to-day execution across multiple HR disciplines rather than specializing in one area. To ensure HR processes run smoothly and employees and managers have a reliable point of contact for a broad range of HR needs. The role partners closely with the Head of Human Resources to align people strategies with business objectives while ensuring compliant and effective execution of HR projects & programs.<br>Key Accountabilities The Human Resources Generalist plays a pivotal role in supporting the day-to-day HR operations of DBS Bank’s UAE operations. This position partners closely with business leaders and the Head of Human Resources to deliver high-quality HR services across the employee lifecycle. The incumbent will have a strong foundation in DIFC / UAE Employment Law, thrives in fast-paced, cross-cultural environment, and is energized building HR programs that reflect both global DBS values and local requirements.<br>Job Responsibilities Talent Acquisition; Onboarding & Offboarding Coordinate full-cycle recruiting for assigned roles, including job postings, screening, scheduling and offer processing. Facilitate new hire onboarding, orientation, due diligence and verification process. Process employee separations, coordinate final pay, and conduct exit interviews. Ensure timely system updates and communication to relevant stakeholders.<br>Learning & Development Coordinate employee learning & development initiatives, including need assessments, training program logistics and tracking completion in partnership with DBS Group L&D. Identify and source external training resources, professional development opportunities, and certification support aligned with individual development plans and DBS competency frameworks.<br>Employee Relations Serve as first point of contact for employee queries, concerns and policy interpretation. Support Head of HR in managing performance issues, PIPs, and disciplinary actions.<br>Benefits & Compensation Administration Administer employee insurance benefits enrolments, changes and terminations. Serve as Payroll Administrator, answering payroll queries, ensuring accurate records, benefits administration and system data integrity. Support compensation benchmarking salary review and bonus calculation processes in alignment with DBS Group compensation frameworks.<br>Compliance, HRIS & Reporting Maintain HRIS data accuracy including employee records, org structure updates, job changes, and termination records. Act as SME for system navigation & improvement. Support internal / external audit; Business Continuity Plan; Compliance testing and any other ad hoc risk requirements Third party risk management & Procurement Services support for HR contracts. Headcount / recruitment tracker and all reporting<br>Performance Management Administer annual performance management cycles including goal setting, mid-year check-ins, and year-end reviews within Workday. Assist with SMART goal development and coaching managers on effective performance conversations.<br>HR Projects & Initiatives Work on new branch set up initiatives; Support HR programs such as engagement surveys, training rollouts and policy updates. Contribute to continuous improvement of HR processes and employee-facing resources. All other adhoc duties, as assigned.<br>Experience At least 6-8 years of HR Generalist experience<br>Skills and Qualifications Bachelor’s Degree in Human Resources, Business Administration, or a related field. Excellent communication skills, interpersonal skills, ethics, and cultural awareness Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies. Proficiency with HRIS platforms (ADP, Workday, or similar). Ability to work under pressure. Strong organization skills & attention to detail. Proven experience working in an HR department. Ability to handle sensitive information with discretion and professionalism. Working knowledge of federal, state and local employment laws.<br>Preferred Qualifications Additional HR training or experience is a plus. Knowledge of Workday is a plus. CIPD certification preferred.
We are looking to hire a Senior Legal Counsel to join us here at CMC Markets. This is a pivotal role as our sole Legal Counsel based in Dubai, supporting the firm’s regulated operations within the DIFC and ensuring the business remains compliant with all applicable DFSA and UAE legal requirements. You will act as the primary legal point of contact for the Middle East business, while working closely with the Head of Legal - EMEA and the wider global Legal, Compliance, Finance and Senior Leadership teams.<br>Your remit spans commercial, regulatory, corporate, employment, and product-related legal matters, as well as contributing to global legal initiatives and helping to shape CMC’s growth in the region.<br>Key Responsibilities Regional Legal & Regulatory Support (Middle East Focus) Provide legal advice on all matters relating to the firm’s operations within the DIFC and under DFSA rules, ensuring compliance with regional regulatory requirements. Advise the business on UAE-specific legal considerations, including contractual, regulatory, market, employment, and other legal obligations. Coordinate with the Dubai and global Compliance function to ensure continued compliance with applicable laws and regulations. Act as the primary liaison between CMC and regional external counsel for the Dubai-based business.<br>Commercial & Corporate Draft, review and negotiate a broad range of commercial agreements relevant to the UAE and wider Middle East region, including market data licences, vendor agreements, prime brokerage documentation (including ISDAs), and institutional/partner arrangements. Support the Finance and Treasury teams on loans, engagement letters and other financing arrangements. Assist the Tax team with engagement letters and related documentation.<br>Product & Operational Support Draft and amend Terms of Business for the Middle East, ensuring consistency with DFSA rules and alignment with global standards. Work alongside Operations and Product teams on regional initiatives, client onboarding projects and corporate account arrangements. Support Compliance on complaints handling (where required), regulatory changes and financial promotions reviews.<br>Global Collaboration Work closely with legal colleagues across geographies to ensure smooth cross-border coordination and knowledge sharing. Assist with monthly board reporting and contribute to regional updates for senior leadership. Support global expansion projects, including new product initiatives, cross-border offerings and new branch considerations.<br>Risk Mitigation & Governance Proactively identify, assess and mitigate legal risks across the region. Manage external counsel effectively to balance cost, efficiency and quality. Uphold and contribute to best-practice governance, maintaining the highest standards of professionalism and legal oversight.<br>Principal Accountabilities Deliver high-quality legal advice across the Middle East, with a sharp focus on DFSA compliance and regional regulatory frameworks. Minimise legal and regulatory risk through effective oversight, documentation and proactive intervention. Manage external advisers for value, quality and strategic alignment. Maintain a deep understanding of the financial services industry, particularly regional market developments affecting CFDs, derivatives, equities, digital assets, and online trading. Promote an inclusive and supportive culture across the Legal function.<br>Key Skills & Experience Essential Practising solicitor qualified. with a minimum of 6 years’ post-qualification experience, or possessing equivalent professional education and experience from another relevant jurisdiction. Strong knowledge of the DFSA regulatory framework and the legal environment of the DIFC; experience in UAE onshore matters is beneficial. Excellent written and verbal communication skills, with the ability to articulate complex legal issues succinctly. Strong organisational, analytical and negotiation capabilities. Confidence working autonomously as the sole legal presence in the region, while integrating effectively with a global team. Thorough understanding of legal and regulatory issues within the financial services industry.<br>Desirable Derivatives experience, including ISDA and prime brokerage documentation. Previous experience within a regulated online trading or derivatives environment in the Middle East.<br>CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Some careers prize diversity more than others. </span></p><br><br><p><span>If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. </span></p><br><br><p><span>HSBC </span><span>International Wealth and Premier Banking</span><span> aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>This role is a part of the Premier relationship team, and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients and increase Premier Wealth Relationship Manager’s (PWRM’s) client facing time. The role provides dedicated support to a team of Premier Wealth Relationship Managers (PWRM) in the overall achievement covering activity management, client satisfaction, sales quality, acquisition, Recurring Income and Total Client Relationship growth of their portfolios).</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Providing high quality sales support to a team of PWRMs mainly focused on getting appointments for PWRMs and supporting PWRMs in servicing their clients</span></li><li><span>Reduce the time spent on process and administrative tasks by PWRM to increase PWRM’s capacity</span></li><li><span>Support PWRMs to manage client contact and service, including, in the absence of PWRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact</span></li><li><span>Provide sales support to PWRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement</span></li><li><span>Ensure Input Quality error rates for wealth deals are within acceptable levels</span></li><li><span>Handle client’s enquiries and complaints relating to the PWRM’s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customers’ queries and complaints at the first point of contact and minimize referrals to the PWRM for routine transactions.</span></li><li><span>Has strong knowledge of the PWRM’s portfolio of clients with the support of CRMS and analytical tools</span></li><li><span>Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact</span></li><li><span>Maintains a basic understanding and technical knowledge of relevant products and services </span></li><li><span>Support PWRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow-up.</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Prior experience financial services industry, in Retail/Premier sales preferred</span></li><li><span>Understanding of core products, Premier proposition, and familiar with retail and wealth product processes</span></li><li><span>Understanding of relationship management systems (CRM and RM Platform etc.)</span></li><li><span>Solid knowledge of appropriate branch operational procedures</span></li><li><span>Money Laundering Awareness Certificate preferred</span></li><li><span>Knowledge of relevant regulatory governance in market </span></li><li><span>Good knowledge of HSBC and personal banking </span></li><li><span>Team player with collaborative skills</span></li><li><span>Knowledge of local and Group compliance regulations</span></li><li><span>Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills</span></li><li><span>Attain appropriate professional and regulatory qualifications as required by market</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><span>You’ll achieve more at HSBC.</span></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div>
<p>We are seeking an experienced and proactive Shipping Manager to lead and oversee all aspects of the company's shipping, import/export operations, and documentation across multiple locations. The ideal candidate will ensure efficient, compliant, and cost-effective shipping processes while driving continuous improvement in coordination with internal teams, government authorities, and external partners such as freight forwarders, customs officials, and clearing agents.<br>
This role requires a hands-on manager with strong expertise in import/export regulations, documentation, and operational efficiency in both Local (Mainland) and Free Zone setups.<br></p><p><strong>1. Shipping Operations Management</strong></p><ul><li><p>Oversee and manage all import/export operations including <strong>customs documentation, clearance, and compliance across local, free zone, and GCC borders</strong>.</p></li><li><p>Ensure smooth <strong>coordination with freight forwarders, clearing agents, and internal teams</strong> for timely cargo booking, delivery, and documentation accuracy.</p></li><li><p>Develop, monitor, and improve shipping and clearance procedures to minimize delays and costs.</p></li><li><p>Proactively resolve shipment delays, clearance issues, and discrepancies with customs and freight agents.</p></li><li><p>Manage and oversee <strong>preparation of all types of customs declarations in Dubai Trade (Mirsal II portal)</strong> and other relevant systems.</p></li></ul><p><strong>2. Documentation & Compliance</strong></p><ul><li><p>Ensure accurate and timely <strong>preparation of all commercial, customs, and regulatory documents</strong>, including:</p></li></ul><ol type="A"><li><p><strong>Bills of Entry (BOE)</strong></p></li><li><p><strong>Declaration Certificates</strong></p></li><li><p><strong>Certificates of Origin (Dubai Chamber Portal)</strong></p></li><li><p><strong>Customs Inspection Documents</strong></p></li><li><p><strong>VAT Documentation & Return Files</strong></p></li><li><p><strong>Product registrations</strong></p></li></ol><ul><li><p>Maintain up-to-date knowledge on <strong>customs regulations, import/export laws, and VAT procedures</strong> across the UAE and GCC.</p></li><li><p>Monitor all <strong>customs compliance requirements, ensuring alignment with internal policies and external regulations</strong>.</p></li></ul><p><strong>3. Team Supervision & Coordination</strong></p><ul><li><p>Lead and guide the shipping documentation team, ensuring <strong>clear task assignments, training, and performance monitoring</strong>.</p></li><li><p>Coordinate with <strong>warehouse, sales, and inventory teams</strong> to align shipping schedules and documentation needs.</p></li><li><p>Act as a key liaison between <strong>internal departments, external authorities, and service providers</strong> to resolve operational challenges.</p></li></ul><p><strong>4. Document Control & Management</strong></p><ul><li><p>Establish and maintain a <strong>centralized document management system</strong> to organize, archive, and retrieve all shipping-related documentation, both electronically and physically.</p></li><li><p>Ensure <strong>document accuracy, completeness, and timely filing</strong> in line with company policies.</p></li><li><p>Implement regular <strong>audits of shipping documents</strong> to ensure compliance and identify process improvement opportunities.</p></li></ul><p><strong>5. Reporting & Analytics</strong></p><ul><li><p>Develop and maintain <strong>periodic reports on shipping activities, clearance status, document processing times, and cost analysis</strong>.</p></li><li><p>Provide <strong>data-driven insights and recommendations</strong> to improve cost-efficiency and streamline processes.</p></li><li><p>Support management with <strong>special reports, statistical analyses, and trend analysis</strong> related to shipping and import/export operations.</p></li></ul><p><strong>6. Customs & Trade Relations</strong></p><ul><li><p>Build and maintain <strong>positive working relationships with customs officers, port authorities, and trade regulators</strong> to facilitate smooth clearance and regulatory adherence.</p></li><li><p>Keep up-to-date with <strong>changes in customs policies, documentation requirements, and trade agreements</strong> affecting company shipments.</p></li><li><p>Manage <strong>Makasa Stamping procedures</strong> for cross-border transactions between <strong>Jebel Ali Free Zone, RAK Free Zone, and GCC countries</strong>.</p></li></ul><p><strong>7. Logistics Process Optimization</strong></p><ul><li><p>Continuously review and enhance <strong>shipping workflows, cost control measures, and delivery timelines</strong> to support the company’s business objectives.</p></li><li><p>Identify <strong>process bottlenecks and implement corrective actions</strong> for smoother operations.</p></li><li><p>Explore and implement <strong>automation tools</strong> for document preparation, tracking, and reporting.</p></li></ul><p><strong>8. Vendor & Courier Coordination</strong></p><ul><li><p>Negotiate and manage contracts with <strong>freight forwarders, customs brokers, and courier services (DHL, TNT, UPS, FedEx)</strong> to ensure competitive rates and reliable service.</p></li><li><p>Oversee <strong>arrangement and tracking of courier shipments, including document preparation and pickup scheduling</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum <strong>5-7 years of experience</strong> in <strong>shipping, import/export documentation, customs clearance, and trade compliance</strong>, preferably within <strong>FMCG or Consumer Electronics sectors</strong>.</p></li><li><p>Strong leadership and <strong>team management skills</strong> with prior experience in supervising documentation teams.</p></li><li><p><strong>Excellent knowledge of Dubai Trade (Mirsal II)</strong> and Free Zone portals.</p></li><li><p>In-depth understanding of <strong>customs regulations, GCC trade agreements, VAT, and BOE procedures</strong>.</p></li><li><p>Strong analytical, <strong>problem-solving, and negotiation skills</strong>.</p></li><li><p>Proficient in <strong>MS Office (Excel, Word, Outlook)</strong>.</p></li><li><p><strong>Valid UAE driving license</strong> is an advantage.</p></li><li><p>Ability to <strong>work under pressure and meet tight deadlines</strong> in a fast-paced environment.</p></li></ul><br><p><strong>Preferred Experience:</strong></p><ul><li><p> Prior experience managing shipping for multi-branch, multi-country operations across GCC. </p></li><li><p>Strong background in trade document archiving and compliance reporting. </p></li><li><p>Dubai (with occasional travel to other GCC countries if required)</p></li></ul>
<p>We are seeking an experienced and proactive Shipping Manager to lead and oversee all aspects of the company's shipping, import/export operations, and documentation across multiple locations. The ideal candidate will ensure efficient, compliant, and cost-effective shipping processes while driving continuous improvement in coordination with internal teams, government authorities, and external partners such as freight forwarders, customs officials, and clearing agents.<br>
This role requires a hands-on manager with strong expertise in import/export regulations, documentation, and operational efficiency in both Local (Mainland) and Free Zone setups.<br></p><p><strong>1. Shipping Operations Management</strong></p><ul><li><p>Oversee and manage all import/export operations including <strong>customs documentation, clearance, and compliance across local, free zone, and GCC borders</strong>.</p></li><li><p>Ensure smooth <strong>coordination with freight forwarders, clearing agents, and internal teams</strong> for timely cargo booking, delivery, and documentation accuracy.</p></li><li><p>Develop, monitor, and improve shipping and clearance procedures to minimize delays and costs.</p></li><li><p>Proactively resolve shipment delays, clearance issues, and discrepancies with customs and freight agents.</p></li><li><p>Manage and oversee <strong>preparation of all types of customs declarations in Dubai Trade (Mirsal II portal)</strong> and other relevant systems.</p></li></ul><p><strong>2. Documentation & Compliance</strong></p><ul><li><p>Ensure accurate and timely <strong>preparation of all commercial, customs, and regulatory documents</strong>, including:</p></li></ul><ol type="A"><li><p><strong>Bills of Entry (BOE)</strong></p></li><li><p><strong>Declaration Certificates</strong></p></li><li><p><strong>Certificates of Origin (Dubai Chamber Portal)</strong></p></li><li><p><strong>Customs Inspection Documents</strong></p></li><li><p><strong>VAT Documentation & Return Files</strong></p></li><li><p><strong>Product registrations</strong></p></li></ol><ul><li><p>Maintain up-to-date knowledge on <strong>customs regulations, import/export laws, and VAT procedures</strong> across the UAE and GCC.</p></li><li><p>Monitor all <strong>customs compliance requirements, ensuring alignment with internal policies and external regulations</strong>.</p></li></ul><p><strong>3. Team Supervision & Coordination</strong></p><ul><li><p>Lead and guide the shipping documentation team, ensuring <strong>clear task assignments, training, and performance monitoring</strong>.</p></li><li><p>Coordinate with <strong>warehouse, sales, and inventory teams</strong> to align shipping schedules and documentation needs.</p></li><li><p>Act as a key liaison between <strong>internal departments, external authorities, and service providers</strong> to resolve operational challenges.</p></li></ul><p><strong>4. Document Control & Management</strong></p><ul><li><p>Establish and maintain a <strong>centralized document management system</strong> to organize, archive, and retrieve all shipping-related documentation, both electronically and physically.</p></li><li><p>Ensure <strong>document accuracy, completeness, and timely filing</strong> in line with company policies.</p></li><li><p>Implement regular <strong>audits of shipping documents</strong> to ensure compliance and identify process improvement opportunities.</p></li></ul><p><strong>5. Reporting & Analytics</strong></p><ul><li><p>Develop and maintain <strong>periodic reports on shipping activities, clearance status, document processing times, and cost analysis</strong>.</p></li><li><p>Provide <strong>data-driven insights and recommendations</strong> to improve cost-efficiency and streamline processes.</p></li><li><p>Support management with <strong>special reports, statistical analyses, and trend analysis</strong> related to shipping and import/export operations.</p></li></ul><p><strong>6. Customs & Trade Relations</strong></p><ul><li><p>Build and maintain <strong>positive working relationships with customs officers, port authorities, and trade regulators</strong> to facilitate smooth clearance and regulatory adherence.</p></li><li><p>Keep up-to-date with <strong>changes in customs policies, documentation requirements, and trade agreements</strong> affecting company shipments.</p></li><li><p>Manage <strong>Makasa Stamping procedures</strong> for cross-border transactions between <strong>Jebel Ali Free Zone, RAK Free Zone, and GCC countries</strong>.</p></li></ul><p><strong>7. Logistics Process Optimization</strong></p><ul><li><p>Continuously review and enhance <strong>shipping workflows, cost control measures, and delivery timelines</strong> to support the company’s business objectives.</p></li><li><p>Identify <strong>process bottlenecks and implement corrective actions</strong> for smoother operations.</p></li><li><p>Explore and implement <strong>automation tools</strong> for document preparation, tracking, and reporting.</p></li></ul><p><strong>8. Vendor & Courier Coordination</strong></p><ul><li><p>Negotiate and manage contracts with <strong>freight forwarders, customs brokers, and courier services (DHL, TNT, UPS, FedEx)</strong> to ensure competitive rates and reliable service.</p></li><li><p>Oversee <strong>arrangement and tracking of courier shipments, including document preparation and pickup scheduling</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Minimum <strong>5-7 years of experience</strong> in <strong>shipping, import/export documentation, customs clearance, and trade compliance</strong>, preferably within <strong>FMCG or Consumer Electronics sectors</strong>.</p></li><li><p>Strong leadership and <strong>team management skills</strong> with prior experience in supervising documentation teams.</p></li><li><p><strong>Excellent knowledge of Dubai Trade (Mirsal II)</strong> and Free Zone portals.</p></li><li><p>In-depth understanding of <strong>customs regulations, GCC trade agreements, VAT, and BOE procedures</strong>.</p></li><li><p>Strong analytical, <strong>problem-solving, and negotiation skills</strong>.</p></li><li><p>Proficient in <strong>MS Office (Excel, Word, Outlook)</strong>.</p></li><li><p><strong>Valid UAE driving license</strong> is an advantage.</p></li><li><p>Ability to <strong>work under pressure and meet tight deadlines</strong> in a fast-paced environment.</p></li></ul><br><p><strong>Preferred Experience:</strong></p><ul><li><p> Prior experience managing shipping for multi-branch, multi-country operations across GCC. </p></li><li><p>Strong background in trade document archiving and compliance reporting. </p></li><li><p>Dubai (with occasional travel to other GCC countries if required)</p></li></ul>
<h2 class="h5">Job description</h2>
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<span></span><p>Job Req Number: 122462<br>Time Type: Full Time</p><br>
<p>The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p><br> <p>The Operational Excellence Trainer is responsible for designing, developing, delivering, and maintaining operational, process, and Transport Management System (TMS) training programs that support employee onboarding, acquisitions, continuous learning, process excellence, system adoption, and change management across the Air & Sea business. The role serves as the central training resource for operational systems, business processes, data quality, reporting, compliance requirements, and operational best practices. The Trainer will ensure employees are equipped with the knowledge, skills, and behaviours required to perform effectively while supporting future system migrations and technology transformation initiatives. The succesful candidate will be based in DSV Dubai.</p><br> <p><strong>Reporting Line:</strong></p><br>
<p>Report to: Director, Operational Excellence, Air & Sea, MEA</p><br>
<p>Location: Dubai, UAE </p><br> <p><strong>Detailed Responsibilities:</strong></p><br> <p><strong>Training Strategy & Development</strong></p><br>
<ul>
<li>Develop and maintain a comprehensive Operational Excellence training framework in alignment and complementary to global standards</li>
<li>Design, create, and update training materials, presentations, SOPs, starter guides, reference manuals, quick reference sheets, and learning aids to reflect specific regional and/ or country requirements</li>
<li>Create standardized onboarding programs for new operational employees, management, acquisitions, refresher training, and Super User development.</li>
<li>Develop competency-based learning paths aligned to business requirements.</li>
<li>Ensure all content remains current with system, process, and business changes.</li>
</ul> <p><strong>Training Delivery</strong></p><br>
<ul>
<li>Deliver instructor-led training sessions both virtually and face-to-face across MEA Region</li>
<li>Facilitate onboarding programs for all new employees.</li>
<li>Conduct refresher and advanced training programs.</li>
<li>Deliver acquisition-related training and hypercare support.</li>
<li>Facilitate annual BSU specialist training and accreditation preparation.</li>
<li>Customize training delivery based on operational, management, finance, customs, warehouse, and support-function requirements.</li>
</ul> <p><strong>Transport Management System (TMS) Training & Systems Enablement</strong></p><br>
<ul>
<li>Act as the primary training specialist for current and future operational systems.</li>
<li>Develop and maintain baseline TMS training content aligned to business requirements and operational processes.</li>
<li>Create role-based learning paths for Operations, Finance, Customs, Management, BSU, and Support Functions.</li>
<li>Deliver training covering system navigation, core functionality, operational workflows, data quality, reporting, billing, shipment lifecycle management, compliance, and productivity.</li>
<li>Develop transition training plans to support future TANGO implementation and adoption.</li>
<li>Support user readiness, knowledge transfer, and post-go-live stabilization during system migrations.</li>
<li>Act as liaison between Operations, Operational Excellence, IT, and system owners regarding training requirements and user adoption.</li>
</ul> <p><strong>System Upgrades, Releases & Change Adoption</strong></p><br>
<ul>
<li>Develop and deliver training related to system upgrades, releases, enhancements, and new functionality.</li>
<li>Review release notes and system updates to determine training requirements and business impact.</li>
<li>Design communication and awareness material highlighting new functionality and process changes.</li>
<li>Facilitate release readiness sessions before major system deployments.</li>
<li>Conduct refresher and reinforcement sessions following system upgrades.</li>
<li>Create quick reference guides, user manuals, videos, and knowledge articles for newly released functionality.</li>
<li>Measure adoption and effectiveness of new features through feedback, assessments, and performance monitoring.</li>
<li>Support testing activities by participating in user acceptance testing (UAT) and developing business-focused test scenarios.</li>
<li>Provide ongoing support to ensure users maximize the value of system enhancements and continuous technology improvements.</li>
</ul> <p><strong>Assessment & Competency Management</strong></p><br>
<ul>
<li>Develop training assessments, quizzes, exams, and competency evaluations.</li>
<li>Establish and maintain pass-rate standards.</li>
<li>Measure training effectiveness and learner competency.</li>
<li>Conduct onboarding assessments and post-training evaluations.</li>
<li>Provide individual coaching and development recommendations.</li>
</ul> <p><strong>Onboarding & Employee Development</strong></p><br>
<ul>
<li>Manage monthly onboarding programs for new employees.</li>
<li>Coordinate 30-, 60-, and 90-day onboarding reviews.</li>
<li>Support managers with employee development and capability-building plans.</li>
<li>Conduct training handovers to line managers following onboarding completion.</li>
<li>Provide ongoing coaching and support during employee integration.</li>
</ul> <p><strong>Continuous Improvement & Operational Excellence</strong></p><br>
<ul>
<li>Identify knowledge gaps and operational performance opportunities.</li>
<li>Use training feedback and operational metrics to drive continuous improvement initiatives.</li>
<li>Promote best practices, Lean principles, process adherence, and data quality standards.</li>
<li>Support BCM initiatives through targeted training interventions.</li>
<li>Assist with change management and user adoption activities.</li>
<li>Lead training-related change management initiatives associated with process improvements, system enhancements, and digital transformation projects.</li>
<li>Drive user adoption and business readiness for future platforms.</li>
<li>Identify opportunities to improve system utilization and operational efficiency through targeted training interventions.</li>
<li>Maintain a training roadmap aligned to operational priorities, business strategy, and technology evolution.</li>
</ul> <p><strong> Records, Compliance & Reporting</strong></p><br>
<ul>
<li>Maintain accurate training registers and attendance records.</li>
<li>Ensure compliance with HR, audit, and POPIA requirements.</li>
<li>Track training completion, competence levels, and adoption metrics.</li>
<li>Produce regular training reports and dashboards.</li>
<li>Maintain training documentation repositories.</li>
</ul> <p><strong>Stakeholder Engagement</strong></p><br>
<ul>
<li>Partner with Operations, Finance, Customs, Warehouse, Management, IT, HR, L&D, and BCM teams.</li>
<li>Support branch and country-specific training requirements.</li>
<li>Conduct quarterly business reviews to identify training needs.</li>
<li>Act as an internal subject matter expert for operational systems and processes.</li>
</ul> <p><strong>Minimum Qualifications</strong></p><br> <p><strong>Education</strong></p><br>
<ul>
<li>Diploma or degree in Supply Chain Management, Logistics, Business Management, Industrial Engineering, Learning & Development, Organizational Development, or a related field.</li>
</ul> <p><strong>Experience</strong></p><br>
<ul>
<li>Minimum 5 years' experience in freight forwarding and logistics.</li>
<li>Minimum 3 years' experience delivering training, coaching, or facilitation.</li>
<li>Strong operational experience across Air, Sea, Road, Customs, or Supply Chain functions.</li>
<li>Experience supporting system implementations, process improvement, or change management initiatives.</li>
</ul> <p><strong> Technical Knowledge</strong></p><br>
<ul>
<li>Advanced knowledge of Transport Management Systems (TMS).</li>
<li>Strong understanding of freight forwarding operations.</li>
<li>Knowledge of Air Freight, Sea Freight, Customs processes, Billing and Finance processes, Data Quality, Operational Reporting, Power BI, and Learning Management Systems (LMS).</li>
<li>Experience with system migration projects is advantageous.</li>
<li>Exposure to TANGO/CW1 or similar next-generation logistics platforms will be beneficial.</li>
</ul> <p><strong>Technical Competencies</strong></p><br>
<ul>
<li>Training design and facilitation</li>
<li>Learning material development</li>
<li>TMS expertise</li>
<li>Process mapping and documentation</li>
<li>Data quality management</li>
<li>Business reporting and analytics</li>
<li>Operational Excellence methodologies</li>
<li>Change management</li>
</ul>
<p><strong>DSV – Global Transport and Logistics</strong></p><br>
<p>Working at DSV means playing in a different league.</p><br>
<p>As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p><br>
<p>With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p><br>
<p>At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p><br>
<p><strong>Start here. Go anywhere</strong></p><br> <p>Visit dsv.com and follow us on LinkedIn and Facebook.</p><br>
</div>
<h2 class="h5">Job description</h2>
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<p><span>Some careers shine brighter than others.</span></p><br><br><p><span>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</span></p><br><br><br><p><span>HSBC </span><span>International Wealth and Premier Banking</span><span> aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. </span></p><br><br><br><p><span>This role is a part of the Premier relationship team, and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients and increase Premier Wealth Relationship Manager’s (PWRM’s) client facing time. The role provides dedicated support to a team of Premier Wealth Relationship Managers (PWRM) in the overall achievement covering activity management, client satisfaction, sales quality, acquisition, Recurring Income and Total Client Relationship growth of their portfolios).</span></p><br><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li><span>Providing high quality sales support to a team of PWRMs mainly focused on getting appointments for PWRMs and supporting PWRMs in servicing their clients</span></li><li><span>Reduce the time spent on process and administrative tasks by PWRM to increase their capacity</span></li><li><span>Support PWRMs to manage client contact and service, including, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact</span></li><li><span>Provide sales support to PWRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement</span></li><li><span>Ensure Input Quality error rates for wealth deals are within acceptable levels</span></li><li><span>Handle client’s enquiries and complaints relating to the PWRM’s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customers’ queries and complaints at the first point of contact and minimize referrals to the PWRM for routine transactions.</span></li><li><span>Has strong knowledge of the PWRM’s portfolio of clients with the support of CRMS and analytical tools</span></li><li><span>Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact</span></li><li><span>Maintains a basic understanding and technical knowledge of relevant products and services </span></li><li><span>Support PWRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow-up.</span></li></ul><br><p><strong><span>To be successful in the role, you should meet the following requirements:</span></strong></p><br><br><ul><li><span>Prior experience financial services industry, in Retail/Premier sales preferred</span></li><li><span>Understanding of core products, Premier proposition, and familiar with retail and wealth product processes</span></li><li><span>Understanding of relationship management systems (CRM and RM Platform etc.)</span></li><li><span>Solid knowledge of appropriate branch operational procedures</span></li><li><span>Money Laundering Awareness Certificate preferred</span></li><li><span>Knowledge of relevant regulatory governance in market </span></li><li><span>Good knowledge of HSBC and personal banking </span></li><li><span>Team player with collaborative skills</span></li><li><span>Knowledge of local and Group compliance regulations</span></li><li><span>Able to deliver the client experience and needs-based solutions through effective communication, influencing, and sales skills</span></li><li><span>Attain appropriate professional and regulatory qualifications as required by market</span></li><li><span>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</span></li></ul><br><p><span>You’ll achieve more at HSBC.</span></p><br><br><p><span>www.hsbc.com/careers</span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. </span></p><br><br><p><span>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><p><span>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.</p><br><br>Responsibilities:<br><p>Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time</p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.</span></p><br><br>Responsibilities:<br><p>Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time</p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.</p><br> </div>
<p><strong>1. Property Maintenance & Condition</strong></p><ul><li><p>Maintain apartments and villas to the required hospitality and company standards.</p></li><li><p>Conduct routine property inspections and maintenance audits.</p></li><li><p>Identify defects, recurring problems, asset deterioration, and improvement opportunities.</p></li><li><p>Ensure guest-facing fixtures, equipment, utilities, and facilities remain in good working condition.</p></li><li><p>Develop preventive actions to reduce breakdowns, repeat complaints, emergency call-outs, and property downtime.</p></li><li><p>Escalate major defects or asset replacement requirements to management with appropriate recommendations.</p><br></li></ul><p><strong>2. Daily Task Planning, Scheduling & Assignment</strong></p><ul><li><p>Review daily maintenance requests received from Guest Relations, Housekeeping, Operations, guests, and other departments.</p></li><li><p>Assess urgency and prioritize work according to operational requirements.</p></li><li><p>Give immediate priority to safety issues, VIP/landlord stays, in-house guest complaints, and incoming guest requirements.</p></li><li><p>Assign jobs to technicians through Hostaway and ensure responsibilities and expected completion times are clear.</p></li><li><p>Confirm technicians have the required tools, materials, spare parts, access, and information before deployment.</p></li><li><p>Monitor open jobs throughout the day and reallocate manpower when priorities change.</p></li><li><p>Coordinate with the Operations Supervisor when additional manpower or operational support is required.</p><br></li></ul><p><strong>3. Corrective Maintenance</strong></p><ul><li><p>Ensure maintenance complaints and breakdowns are attended to within defined SLA timelines.</p></li><li><p>Diagnose or supervise diagnosis of technical faults and determine the appropriate corrective action.</p></li><li><p>Monitor work quality and ensure repairs address the root cause rather than providing temporary solutions.</p></li><li><p>Reduce repeat complaints through proper troubleshooting and quality control.</p></li><li><p>Escalate major repairs, specialist requirements, or replacement recommendations when necessary.</p><br></li></ul><p><strong>4. Preventive Maintenance</strong></p><ul><li><p>Develop and maintain preventive maintenance schedules for relevant property assets.</p></li><li><p>Ensure monthly, quarterly, semi-annual, and annual maintenance activities are completed according to schedule.</p></li><li><p>Monitor preventive maintenance for AC systems, plumbing, electrical systems, drainage, fixtures, appliances, silicone/grouting, carpentry, and other property assets.</p></li><li><p>Maintain preventive maintenance records and ensure overdue activities are followed up.</p></li><li><p>Use inspection and maintenance history to identify recurring failures and recommend corrective or replacement actions.</p><br></li></ul><p><strong>5. Technical Supervision & Quality Control</strong></p><ul><li><p>Supervise technical works including AC servicing and repairs, plumbing, electrical, carpentry, drainage, silicone/grouting, handyman work, and other maintenance activities.</p></li><li><p>Inspect completed work where required before closing maintenance requests.</p></li><li><p>Ensure workmanship meets company quality and safety standards.</p></li><li><p>Verify that properties are left clean, safe, functional, and ready for housekeeping or guest use after maintenance.</p></li><li><p>Ensure all completed works include accurate notes, checklists, and before/after photographs in Hostaway.</p><br></li></ul><p><strong>6. Team Leadership & Development</strong></p><ul><li><p>Lead, supervise, train, and mentor maintenance technicians.</p></li><li><p>Allocate work according to technician skills, workload, location, and operational priority.</p></li><li><p>Establish clear expectations for productivity, workmanship, response time, attendance, safety, and guest interaction.</p></li><li><p>Conduct regular technical coaching and practical training.</p></li><li><p>Identify individual skill gaps and recommend training or development requirements.</p></li><li><p>Monitor technician performance and address repeated quality, productivity, or behavioural issues.</p></li><li><p>Promote accountability, teamwork, safety, and continuous improvement</p><p>.</p></li></ul><p><strong>7. Interdepartmental Coordination</strong></p><ul><li><p>Coordinate closely with Housekeeping regarding defects identified during cleaning, inspections, and check-outs.</p></li><li><p>Work with Guest Relations to ensure guest maintenance complaints are handled promptly and professionally.</p></li><li><p>Coordinate with Operations regarding property readiness, access, manpower requirements, and operational priorities.</p></li><li><p>Notify relevant departments immediately once maintenance work is completed and the property is ready for housekeeping, inspection, or guest handover.</p></li><li><p>Escalate issues that may affect check-in, guest experience, property availability, or operational continuity.</p><br></li></ul><p><strong>8. Materials, Tools & Inventory Control</strong></p><ul><li><p>Monitor maintenance materials, consumables, spare parts, and tools.</p></li><li><p>Ensure technicians use company materials and equipment responsibly.</p></li><li><p>Maintain accurate records of material consumption.</p></li><li><p>Submit weekly material and stock usage reports.</p></li><li><p>Identify minimum stock requirements for frequently used maintenance items.</p></li><li><p>Report damaged, missing, or defective tools and equipment.</p></li><li><p>Raise material or purchasing requirements in advance to avoid operational delays.</p></li></ul><p><strong>9. Reporting & Documentation</strong></p><ul><li><p>Maintain accurate daily records of maintenance complaints, assignments, pending jobs, completed jobs, and inspections.</p></li><li><p>Ensure Hostaway records are complete and updated accurately.</p></li><li><p>Track pending and overdue maintenance activities and provide reasons for delays.</p></li><li><p>Maintain documentation of recurring technical issues and major repairs.</p></li><li><p>Prepare weekly operational summaries where required.</p></li><li><p>Submit monthly consolidated maintenance reports covering property condition, preventive maintenance, complaints, team performance, material consumption, and key maintenance KPIs.</p><br></li></ul><p><strong>10. Safety & Compliance</strong></p><ul><li><p>Ensure all maintenance activities comply with company safety procedures and applicable requirements.</p></li><li><p>Ensure technicians use appropriate PPE and safe working practices.</p></li><li><p>Identify and immediately escalate health, safety, electrical, water leakage, fire, or property-damage risks.</p></li><li><p>Ensure work areas are properly secured during maintenance activities.</p></li><li><p>Ensure company tools, equipment, and chemicals are handled and stored safely.</p></li><li><p>Monitor compliance with defined maintenance procedures, checklists, and SLA requirements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Maintenance Supervisor is responsible for planning, coordinating, supervising, and controlling all maintenance activities across the company’s holiday homes and managed properties. The role ensures that properties remain safe, functional, well maintained, and guest-ready at all times. The position oversees corrective, preventive, and major maintenance activities while managing technician productivity, workmanship quality, response times, materials, documentation, and compliance with company standards. The Maintenance Supervisor is also responsible for developing the technical capability of the maintenance team and continuously improving maintenance processes and property condition.</p><p><br></p><p>Performance should be monitored against measurable operational indicators, including:</p><ul><li><p>Maintenance response time</p></li><li><p>SLA compliance</p></li><li><p>First-time fix rate</p></li><li><p>Repeat complaint rate</p></li><li><p>Preventive maintenance completion rate</p></li><li><p>Number of overdue maintenance tasks</p></li><li><p>Property inspection compliance</p></li><li><p>Workmanship quality</p></li><li><p>Technician productivity</p></li><li><p>Guest-related maintenance complaints</p></li><li><p>Documentation and photo compliance</p></li><li><p>Material and stock control</p></li><li><p>Property readiness before guest check-in</p></li><li><p>Safety compliance</p><p><br></p></li></ul><p><strong>Key Skills & Competencies</strong></p><ul><li><p>Strong practical technical knowledge of AC/HVAC, plumbing, electrical, carpentry, drainage, handyman works, and general property maintenance.</p></li><li><p>Strong understanding of preventive and corrective maintenance principles.</p></li><li><p>Ability to diagnose technical problems and determine appropriate corrective actions.</p></li><li><p>Strong leadership, technician supervision, coaching, and team-development skills.</p></li><li><p>Ability to plan manpower and prioritize multiple maintenance requirements.</p></li><li><p>Ability to work effectively under pressure, particularly with in-house guest and same-day check-in issues.</p></li><li><p>Strong quality-control and inspection skills.</p></li><li><p>Good understanding of hospitality and holiday-home property standards.</p></li><li><p>Strong documentation, reporting, and record-management skills.</p></li><li><p>Familiarity with property management and maintenance systems; Hostaway experience is preferred.</p></li><li><p>Good communication and interdepartmental coordination skills.</p></li><li><p>Strong attention to detail, accountability, and problem-solving ability.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br> Understands, supports and promotes the mission, vision and values of Organization. Provides age appropriate patient care according to the Nursing Scope of Practice as defined by the regulatory body. Adheres to and promotes the Professional Nurses Code of Conduct for Abu Dhabi. Promotion of health and delivery of health education.<br> </p><br><br>Responsibilities:<br><p><br> Leadership Demonstrates a professional commitment to patients and fellow health care professionals.</p><br><p>Demonstrates sound critical thinking, conflict management and problem solving ability.</p><br><p>Promotes and supports a collaborative practice model</p><br><p>Promotes an interdisciplinary team approach based on mutual respect and direct communication between health professionals.</p><br><p>Participates in annual performance reviews of self and others.</p><br><p>Acts as role model and mentor to fellow nursing staff.</p><br><p>Actively participates in organizational change in a constructive manner.</p><br><p>Supervises practical nurses and practical midwives, junior staff and student nurses to ensure the provision of safe and effective patient care.</p><br><p>Acts as a preceptor to new staff as required.</p><br><p>Performs in-charge duties as delegated.<br> Clinical Practice <br> Responsible for the assessment, planning, implementation and evaluation of patient care in accordance with the organisations policy and procedures and the unit scope of service.</p><br><p>Assumes accountability and responsibility for own practice and does not carry out tasks beyond level of competence. </p><br><p>Utilises evidence based practice in the provision of care</p><br><p>Coordinates individualized care from point of first contact throughout the episode of care, incorporating discharge planning in the plan of care. </p><br><p><br> Identifies significant changes in patient conditions, initiates appropriate action and reports to immediate supervisor or physician as appropriate.</p><br><p>Prioritizes patient care based on ongoing assessment of patient needs</p><br><p>Participates in the referral process and utilizes available resources for the provision of comprehensive care to patients and families as per organisational policy.</p><br><p>Demonstrates service excellence and acts as a patient advocate to support the patient’s rights and dignity at all times.</p><br><p>Facilitates a climate of mutual understanding, and appreciation of cross cultural differences inherent in a multicultural society.</p><br><p>Collaborates with the interdisciplinary team to provide patient and family centred care</p><br><p>Administers medications according to organization policies and procedures. Understands actions of medication and contraindications, evaluates patient’s response and identifies side effects and initiates appropriate action.</p><br><p>Is accountable and responsible to practice within the Ministry of Health and HA-AD Narcotic Policies and Procedures.</p><br><p>Reports Adverse Drug Reactions (ADR’s) and Medication errors in accordance with organization policy.</p><br><p>Responds to all levels of emergencies according to the organisations policies and procedures.</p><br><p>Demonstrates a working knowledge of resource consumption and practices within a cost effective framework.</p><br><p>Communication Maintains confidentiality and security of patient, family, and the organisation information in accordance with the confidentiality policy.</p><br><p>Responsible for documentation and participates in the use of information technology and relevant electronic medical records.</p><br><p>Facilitates effective communication between the patient, family and the interdisciplinary health care team as required.</p><br><p>Liaises with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.</p><br><p>Actively participates in meetings, rounds and case conferences in the role of primary nurse.</p><br><p>Provides comprehensive clinical handover and reports as required to ensure patient safety.</p><br><p>Ensures that nursing documentation is compliant with organization policies and procedures.</p><br><p>Ensures documentation reflects a continuous, systematic and accurate nursing assessment of all patient care events.</p><br><p>Establishes and maintains professional boundaries with patients and members of the health care team.<br> Performance Improvement/Risk Management <br> Participates in quality improvement activities by assisting with the development of standards, implementation and review of policies, procedures, guidelines, evaluation of indicators and reporting of outcomes and trends.</p><br><p>Monitors and assists in evaluating unit operation and services in order to correct problems, improve systems and ensure safe patient care.</p><br><p>Participates in interdisciplinary teams and Performance Improvement Projects for the evaluation and improvement of processes and clinical practice.</p><br><p>Actively contributes to the organizations’ culture of patient safety.</p><br><p>Ensures provision of a clean and safe working environment that minimizes risks to patient, visitors, other staff, and self. Identify faulty / defective equipment / furniture; remove from service and report to immediate supervisor for action.</p><br><p><br> Complies with International and HAAD patient safety goals.</p><br><p>Actively promotes and complies with the organisation’s Infection Control policies and procedures.</p><br><p>Identify, manage and report incidents to immediate supervisor and to physician as required. Completes appropriate documentation according to organization policy.<br> Education Assess patient and family education needs, plan for and provide education and evaluate outcome.</p><br><p>Provides a suitable environment that supports patient and family learning.</p><br><p>Ensures patient and family are provided with comprehensive information and resources to meet their health care needs.</p><br><p>Engages in health promotion activities in the healthcare organization and community.<br> Professional Responsibilities Promotes a suitable learning environment for staff, acts as mentor/ preceptor as needed.</p><br><p>Supervises and teaches other staff as needed.</p><br><p>Completes mandatory and unit specific competencies and demonstrates ongoing competence.</p><br><p>In conjunction with, but not limited to, the Manager / Charge Nurse / CRN, identifies own professional learning needs and develops an annual learning plan</p><br><p>Demonstrates improvement in clinical practice as a result of application of new theoretical knowledge.</p><br><p>Initiates or participates in Nursing and or other disciplines research that contributes to continual improvement in standards of care.</p><br><p>Develops and maintains own Professional Portfolio as per HA-AD policy.</p><br><p>Obtains accredited and non-accredited Continuing Nursing Education (CNE) Units in compliance with HA-AD and the organisations requirements.<br> General This job description is not definitive and following periodic review may be subject to change.</p><br><p>The staff nurse will also be expected to contribute to the wider corporate and organisational development needs as appropriate within scope of practice.</p><br><p>The staff nurse will be expected to ensure compliance with the requirement of the Health and Safety regulations of the hospital.</p><br><p>Upholds the organisation customer service standards at all time<br> </p><br><br>Qualifications:<br><p>Qualification :- </p><br><p> Special Certificate:- </p><br><p> Required: <br> a. NLT 2 years clinical experience post qualification in<br> appropriate setting<br> (Note: Experience requirement waived for graduates of UAE<br> nursing colleges/universities after completion of internship).<br> Desired: <br> a. N.A.<br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>At InterContinental Residences Dubai Business Bay, we are seeking a <strong>Housekeeping Supervisor</strong> to lead daily housekeeping operations and ensure exceptional cleanliness, presentation, and guest comfort across the property.</span></span></p><br><p><span><span>This role is designed for a detail-oriented, hands-on, and guest-focused professional who understands that every immaculate space contributes to a memorable stay—delivering consistency, efficiency, and excellence in every room and public area.</span></span></p><br><p><span><span><strong>This is more than a traditional housekeeping role.</strong></span></span></p><br><p><span><span>InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters.</span></span><br><span><span>You will ensure that all guestrooms, residences, and public areas are maintained to the highest standards—combining operational discipline with a genuine commitment to guest satisfaction and team leadership.</span></span></p><br><p><span><span><strong>Why This Role Matters</strong></span></span></p><br><p><span><span>Housekeeping is at the heart of the guest experience.</span></span><br><span><span>As a Housekeeping Supervisor, you will ensure that all areas meet brand standards while supporting team productivity, quality control, and seamless coordination with other departments.</span></span></p><br><p><span><span>You will assist the Housekeeping Manager in driving operational efficiency, maintaining quality assurance, and fostering a positive and motivated team environment.</span></span></p><br><p><span><span>This is a key role in delivering both guest satisfaction and operational excellence.</span></span></p><br><p><span><span><strong>Lead the Standards Behind the Experience</strong></span></span></p><br><p><span><span>You will supervise housekeeping attendants, inspect rooms and public areas, and ensure that all cleaning and maintenance tasks are completed to the highest standards.</span></span></p><br><p><span><span>From room inspections to team coordination, you will ensure every detail reflects quality, care, and consistency—supporting a seamless and elevated guest experience.</span></span></p><br><p><span><span><strong>What We’ll Support You to Do</strong></span></span><br><span><span>• Deliver Impeccable Standards: Ensure all rooms and public areas meet luxury cleanliness standards</span></span><br><span><span>• Lead & Support the Team: Guide, train, and motivate housekeeping colleagues</span></span><br><span><span>• Enhance Guest Experience: Respond promptly to guest requests and ensure satisfaction</span></span></p><br><p><span><span><strong>The Gig</strong></span></span></p><br><p><span><span>Reporting to the Housekeeping Manager, the Housekeeping Supervisor oversees daily housekeeping operations at InterContinental Residences Dubai Business Bay.</span></span></p><br><p><span><span>• <strong>The Opportunity:</strong> Lead housekeeping operations in a luxury residential environment</span></span><br><span><span>• <strong>The Strategy:</strong> Maintain high standards, efficiency, and team engagement</span></span><br><span><span>• <strong>The Impact:</strong> Deliver exceptional cleanliness and contribute to guest satisfaction</span></span></p><br><p><span><span>You will be responsible for supervising housekeeping activities, inspecting rooms, and ensuring operational excellence.</span></span></p><br><p><span><span><strong>Stay Human</strong></span></span></p><br><p><span><span>At InterContinental, every detail matters.</span></span><br><span><span>This role is about more than cleanliness—it is about creating comfort, care, and trust through consistently high standards and thoughtful service.</span></span></p><br><p><span><span><strong>Your Day-to-Day</strong></span></span></p><br><p>No two days are the same; your responsibilities will span a range of operational and guest-facing activities, including but not limited to:</p><br><p><span><span><strong>Supervision & Team Leadership</strong></span></span><br><span><span>• Supervise and support housekeeping attendants and public area staff</span></span><br><span><span>• Assign daily tasks and monitor productivity</span></span><br><span><span>• Train new team members and provide ongoing coaching</span></span><br><span><span>• Foster a positive and collaborative work environment</span></span></p><br><p><span><span><strong>Room & Area Inspections</strong></span></span><br><span><span>• Inspect guestrooms, residences, and public areas for cleanliness and presentation</span></span><br><span><span>• Ensure compliance with brand and hygiene standards</span></span><br><span><span>• Follow up on maintenance issues and coordinate with Engineering</span></span><br><span><span>• Ensure readiness of rooms for guest arrivals</span></span></p><br><p><span><span><strong>Guest Experience</strong></span></span><br><span><span>• Respond promptly to guest requests and special requirements</span></span><br><span><span>• Handle guest concerns related to housekeeping professionally</span></span><br><span><span>• Ensure personalised touches and attention to detail</span></span></p><br><p><span><span><strong>Operational Coordination</strong></span></span><br><span><span>• Coordinate with Front Office on room status and priorities</span></span><br><span><span>• Ensure timely updates of room status in the system</span></span><br><span><span>• Support VIP and special event preparations</span></span><br><span><span>• Assist in inventory control of linen, amenities, and supplies</span></span></p><br><p><span><span><strong>Quality & Compliance</strong></span></span><br><span><span>• Ensure adherence to health, safety, and hygiene standards</span></span><br><span><span>• Monitor use of cleaning chemicals and equipment</span></span><br><span><span>• Maintain cleanliness audits and reports</span></span><br><span><span>• Support continuous improvement initiatives</span></span></p><br><p><span><span><strong>What Success Looks Like</strong></span></span><br><span><span>• Consistently high cleanliness and presentation standards</span></span><br><span><span>• Efficient room turnaround and readiness</span></span><br><span><span>• Strong team performance and engagement</span></span><br><span><span>• Positive guest feedback related to housekeeping</span></span><br><span><span>• Effective coordination with Front Office and Engineering</span></span><br><span><span>• Compliance with brand and safety standards</span></span></p><br><p><span><span><strong>Who This Role Is Perfect For</strong></span></span><br><span><span>• Detail-oriented and quality-driven hospitality professional</span></span><br><span><span>• Strong leadership and team management skills</span></span><br><span><span>• Guest-focused with a proactive approach</span></span><br><span><span>• Organised and efficient under pressure</span></span><br><span><span>• Hands-on and operationally strong</span></span><br><span><span>• Passionate about delivering exceptional standards</span></span></p><br><p><span><span><strong>What We Need From You</strong></span></span></p><br><p>Ideally, you bring some (or all) of the following qualifications and experience:</p><br><p><span><span><strong>Education</strong></span></span><br><span><span>• Hospitality-related qualification preferred</span></span></p><br><p><span><span><strong>Experience</strong></span></span><br><span><span>• 2–4 years in housekeeping operations</span></span><br><span><span>• At least 1 year in a supervisory role</span></span><br><span><span>• Experience in luxury or upscale hotels preferred</span></span><br><span><span>• Knowledge of Opera or similar systems beneficial</span></span><br><span><span>• GCC/Dubai experience is a plus</span></span></p><br><p><span><span><strong>Personal Attributes</strong></span></span><br><span><span>• Strong attention to detail</span></span><br><span><span>• Confident and supportive leader</span></span><br><span><span>• Excellent communication skills</span></span><br><span><span>• Organised and reliable</span></span><br><span><span>• Positive and service-oriented attitude</span></span><br><span><span>• Commitment to quality and excellence</span></span></p><br><p><span><span><strong>What You Can Expect from Us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</span></span></p><br><p><span><span>We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</span></span></p><br><p><span><span>We know that to work well, we need to feel well – both inside and outside of work. Through our <strong>myWellbeing</strong> framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.</span></span></p><br><p><span><span><strong>Ready to Shape the Guest Experience?</strong></span></span></p><br><p><span><span>If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.</span></span></p><br><p><span><span>Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<br><p><strong>Supervisor</strong> - Responsible for supervising, assigning, and ensuring the highest level of cleanliness and hygiene standards across designated areas within the venue. Maintains operational excellence and supports the team in delivering outstanding guest experiences during exhibitions and non-exhibition periods. </p><br><p><strong>Asset Controlle</strong>r - Maintain an up-to-date log of all assets (machines, equipment, tools, consumables) used in the DEC Housekeeping division. Ensure accurate documentation of issuance, transfers, and returns. Conduct physical audits monthly and report discrepancies</p><br><p><strong>The Coordinator</strong> – Housekeeping Operations is responsible for providing administrative and operational support to the Housekeeping Infrastructure team. </p><br><p><strong>Machine Operato</strong>r - A skilled and safety-conscious professional responsible for the operation, inspection, and basic maintenance of industrial cleaning machinery.</p><br><p><strong>Resource Planner </strong>- To manage the manpower planning of event-based housekeeping deployment in coordination with the Operations team</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 4–5 years of experience in inventory control, supervision, manpower planning, asset tracking, and machine operation in <strong>facility management.</strong> </p>
<ul><li><p>Diagnose and repair vehicle electrical and electronic faults.</p></li><li><p>Inspect, maintain, and repair wiring systems, electrical components, and circuits.</p></li><li><p>Troubleshoot issues related to batteries, alternators, starters, lighting systems, and charging systems.</p></li><li><p>Perform installation, repair, and maintenance of vehicle electrical accessories and equipment.</p></li><li><p>Carry out electrical system checks during preventive maintenance and vehicle inspections.</p></li><li><p>Use diagnostic tools and equipment to identify electrical faults.</p></li><li><p>Repair and replace faulty electrical components, sensors, switches, relays, fuses, and wiring.</p></li><li><p>Perform electrical repairs on heavy vehicles, trucks, trailers, and commercial vehicles.</p></li><li><p>Maintain and repair vehicle lighting systems, indicators, horns, alarms, and control units.</p></li><li><p>Diagnose and repair air conditioning electrical components (if required).</p></li><li><p>Ensure proper functioning of vehicle tracking systems, cameras, and other installed electrical equipment.</p></li><li><p>Maintain accurate records of electrical repairs and maintenance activities.</p></li><li><p>Follow workshop safety procedures and ensure safe handling of tools and equipment.</p></li><li><p>Report major electrical issues and recommend corrective actions to the supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 years experience in Automobile electricals</p>
<ul><li><p>Enter and update data accurately into company systems and databases.</p></li><li><p>Maintain and organize physical and electronic records.</p></li><li><p>Verify data for accuracy and correct any errors.</p></li><li><p>Prepare and update Excel sheets, reports, and other documents.</p></li><li><p>Maintain proper filing of documents and records.</p></li><li><p>Retrieve information and documents when required.</p></li><li><p>Handle confidential company information responsibly.</p></li><li><p>Coordinate with different departments for data and document requirements.</p></li><li><p>Ensure data is entered and updated within the required time.</p></li><li><p>Report any missing or incorrect information to the supervisor.</p></li><li><p>Perform other administrative and data entry duties as assigned.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent; relevant qualification is an advantage.</p></li><li><p>1–2 years of experience in Data Entry or Administration is preferred.</p></li><li><p>Good typing and computer skills.</p></li><li><p>Good knowledge of Microsoft Excel and Word.</p></li><li><p>Good attention to detail and accuracy.</p></li><li><p>Basic English communication skills.</p></li><li><p>Ability to handle confidential information.</p></li><li><p>Good organizational and time management skills.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul>
<h2 class="h5">Job description</h2>
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<ul><li><span><span>Implement daily work programs related to monitoring the cleanliness of sewerage networks and ensure they are free from grease and oils in accordance with approved work programs, schedules, performance indicators, and the approved quality management system.</span></span></li><li><span><span>Ensure the cleaning of sewerage network pipelines and monitor the performance of submersible sewerage pumps.</span></span></li><li><span><span>Maintain accurate electronic records of all inspection, monitoring, and field visits conducted, including actions taken, for easy reference when needed.</span></span></li><li><span><span>Issue violations against entities that violate Dubai Municipality regulations and procedures related to sewerage network monitoring, in accordance with approved laws and regulations.</span></span></li><li><span><span>Prepare periodic reports on the results of field inspection visits and submit them to the direct supervisor.</span></span></li><li><span><span>Perform all assigned duties and responsibilities in accordance with the department’s approved information security and confidentiality policies and within the granted authorities.</span></span></li><li><span><span>Carry out any other duties related to the nature of the job as assigned.</span></span></li></ul> <ul><li><span><span>Educational Qualification: High School</span></span></li><li><span><span>Experience: No experience required</span></span></li></ul> </div>