branch manager Jobs - Al Ain UAE

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<ul><li><p>Lead, coach and support the service reception team, including Service Advisors, Cost Clerks and Receptionists, to deliver excellent customer service.</p></li><li><p>Create and maintain a customer-centric reception environment aligned with the company’s service values and standards.</p></li><li><p>Ensure accurate customer and vehicle information flow between the reception, workshop and support teams to achieve “Fix Right First Time” and on-time vehicle delivery.</p></li><li><p>Monitor daily service operations, work loading, staff schedules, attendance and shift handovers to ensure smooth and efficient service centre performance.</p></li><li><p>Review customer feedback, complaints and escalations, and work with the Aftersales Manager to implement continuous improvement actions.</p></li><li><p>Drive team performance against operational and financial KPIs, including revenue, margin, Net Promoter Score, customer satisfaction, on-time delivery and Fix Right First Time rates.</p></li><li><p>Maintain a clean, safe and well-organised customer waiting area and service reception in line with 5S and safety standards.</p></li><li><p>Conduct regular team briefings, performance reviews and training plans to support employee engagement, capability and service excellence.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong customer service mindset with the ability to create positive and professional customer experience.</p></li><li><p>Minimum 4-5 years’ experience in customer care, receptionist role, preferably in automotive industry.</p></li><li><p>Proven leadership skills with experience managing frontline or service reception teams. Strong communication, coordination and problem-solving skills.</p></li><li><p>Ability to manage daily operations, work schedules, attendance and team performance in a fast-paced environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Diploma or degree in Mechanical Engineering, Automotive, Hospitality or a related field.</p></li><li><p>More than 5 years’ experience in a Service Supervisor, Service Support Manager or similar frontline leadership role is preferred.</p></li><li><p>At least 3 years’ experience in a customer-facing automotive role.</p></li><li><p>Experience managing teams, improving customer satisfaction and working with operational KPIs.</p></li><li><p>Strong behavioral competencies include analytical thinking, focus, task orientation, communication and teamwork.</p></li><li><p>Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint; knowledge of SAP is an advantage.</p></li><li><p>High attention to detail with the ability to ensure accurate customer, vehicle and service information.</p></li></ul>

<ul><li><p>Perform preventive, planned corrective, and breakdown maintenance on bottling and injection moulding machines, including Krones, Sidel, and Husky equipment.</p></li><li><p>Troubleshoot mechanical issues and implement effective corrective actions to minimize downtime and improve equipment reliability.</p></li><li><p>Maintain and repair fillers, blow moulders, conveyors, labellers, palletizers, packaging equipment, and other production machinery.</p></li><li><p>Handle maintenance activities for Husky injection moulding machines and associated auxiliary systems.</p></li><li><p>Support production teams during machine setup, changeovers, and operational troubleshooting.</p></li><li><p>Monitor machine performance and identify opportunities to improve operational efficiency and equipment reliability.</p></li><li><p>Replace defective mechanical components and ensure proper machine alignment, calibration, and functionality.</p></li><li><p>Perform maintenance and troubleshooting of utility equipment, including chillers, air compressors, and air-conditioning systems.</p></li><li><p>Coordinate with OEM service engineers and external technical specialists when required.</p></li><li><p>Maintain accurate and up-to-date maintenance records, work orders, daily reports, and equipment history.</p></li><li><p>Ensure all maintenance activities comply with company policies, relevant codes, health and safety requirements, GMP, and 5S standards.</p></li><li><p>Identify and report hazards to the immediate supervisor and ensure a safe working environment.</p></li><li><p>Maintain compliance with established maintenance procedures and achieve defined maintenance KPIs.</p></li><li><p>Provide technical support to production and other departments to resolve mechanical and technical issues across the organization.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering or a Diploma/Technical qualification in Mechanical Engineering or Mechanics.</p></li><li><p>Minimum 8 years of experience in a manufacturing environment, preferably within the food and beverage industry, with at least 3 years in a similar mechanical maintenance role.</p></li><li><p>Hands-on experience with bottling and packaging equipment, preferably Krones and Sidel lines.</p></li><li><p>Experience with Husky injection moulding machines and related auxiliary systems is highly desirable.</p></li><li><p>Strong knowledge of mechanical systems, production equipment, and industrial maintenance practices.</p></li><li><p>Experience in preventive, corrective, and breakdown maintenance within a high-volume production environment.</p></li><li><p>Knowledge of utility equipment such as chillers, air compressors, and air-conditioning systems.</p></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p></li><li><p>Good understanding of health, safety, GMP, 5S, and maintenance compliance requirements.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Ability to work effectively with production teams, OEM service engineers, and cross-functional stakeholders.</p></li><li><p>Strong focus on equipment reliability, operational efficiency, safety, and continuous improvement.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>College Diploma - Any discipline or related fields.&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp;patient safety &amp; JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient &amp; staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Highschool/College Diploma</p></li><li><p>Any discipline or related fields.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>To ensure that phone calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the caller. The primary aim of the call center is to assist customers with a high level of service, thereby leaving a positive Customer Experience.</p><ul><li><p>To ensure that all inbound and outbound calls are handled with the following metrics:</p></li></ul><ol><li><p>First Call Resolution.</p></li><li><p>Service Levels/ Response Time.</p></li><li><p>Customer Satisfaction.</p></li><li><p>Quality.</p></li><li><p>Accessibility</p></li><li><p>Accuracy</p></li><li><p>Schedule Adherence.</p></li></ol><p><strong>Responsibilities</strong></p><ol><li><p>To always attend all the phone calls.</p></li><li><p>To ensure that all calls are answered within three rings (20 second’s).</p></li><li><p>To follow the NMC Standardized Call Center Script with the use of appropriate greetings, there by maintaining uniformity.&nbsp;</p></li><li><p>Adhere to the appropriate Hold procedure and the use of efficient Transfer methods.</p></li><li><p>Maintain the highest level of Quality on all calls.</p></li><li><p>To ensure that accurate information is collected at all times, by executing proper listening skills and data entry methods.</p></li><li><p>Caller's Name and Company/ Institution (with correct spelling)</p></li><li><p>Contact details/ Patient File Number.</p><br><ol><li><p>&nbsp; &nbsp; Efficient use of the Hospital Management system and tools, in order to schedule&nbsp;</p><p>&nbsp; &nbsp; appointments and maintain patient confidentiality.</p><br></li><li><p>&nbsp; &nbsp; To maintain Courtesy and Professionalism with the use of appropriate voice&nbsp;</p><p>&nbsp; &nbsp; &nbsp;Modulation and clarity of speech.</p></li></ol></li><li><br></li><li><p>&nbsp; &nbsp;&nbsp;To provide all callers with accurate and relevant information by focusing on First</p><p>&nbsp; &nbsp;&nbsp;Call Resolution.</p><br><ol><li><p>To exercise effective communication within internal departments of the&nbsp;</p><p>organization.</p></li></ol></li><li><p>To handle customer concerns or complaints with the highest level of importance and resolve the concern effectively. Direct the caller to a supervisor or manager if the situation demands.</p></li><li><p>To be up-to date with all company policies and also participate in all required&nbsp;</p><p>&nbsp; &nbsp; &nbsp; training and development programs arranged by the HR and Training Department.</p></li><li><p>&nbsp;Ensure to exhibit a willingness to help at all times. Works evenings, nights,&nbsp;</p><p>&nbsp; &nbsp; &nbsp; Weekends and holidays according to the schedule compiled by head of department.</p></li><li><p>Strictly adheres to organization’s regulations and policies especially those related &nbsp;</p><p>&nbsp; &nbsp; &nbsp; to infection control, patient safety, EHSMS, HAAD, JCI and ISO.</p><br><ol><li><p>Supports Continuous Quality Improvement and participates and contributes to all &nbsp;the quality assurance activities of the service.</p></li></ol></li><li><p>Participates and contributes in scheduled in-service training programs, CNEs, &nbsp;CMEs, In house activities, conferences or other programs as requested.</p><br><ol><li><p>Exercises effective interpersonal skills in dealings with department staff, associates&nbsp;</p></li></ol><p>&nbsp; &nbsp; &nbsp; and Management.</p></li><li><p>Maintains confidentiality as per the agreement signed.</p><br><ol><li><p>Demonstrates the ability to listen to others in promoting effective communication.</p></li></ol></li><li><p>Develops thorough understanding of policies and procedures of the hospital and &nbsp;</p></li><li><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; demonstrates respect for them.</p></li><li><p>Carries out other duties when requested by the Head of department.</p></li></ol></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>&nbsp; &nbsp;Preferably a college graduate in any discipline.</p><ul><li><p>&nbsp;&nbsp; Clarity in communication while speaking to the caller.</p></li><li><p>&nbsp; &nbsp;Minimum 2-year experience as a call centre executive / telephone operator in a patient focused environment and operation of multi-line switchboard system preferred.</p></li><li><p>&nbsp;&nbsp; Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.</p></li><li><p>&nbsp; &nbsp;Must have good interpersonal skills, maturity, good judgment and be capable of &nbsp;communicating in a professional manner with diverse range of individuals;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; superior phone etiquette skills.&nbsp;</p></li><li><p>&nbsp; &nbsp;Patient focused; service oriented; patient &amp; understanding.</p></li><li><p>&nbsp; &nbsp;Efficient organizational skills; ability to handle multiple responsibilities under &nbsp;pressure while maintaining composure</p></li><li><p>&nbsp;&nbsp; Reliable, punctual, dependable, and responsive.</p></li><li><p>&nbsp; &nbsp;Excellent command of oral and written English. Arabic language &nbsp;advantageous/desirable but not essential.</p></li></ul></li></ul><p></p></section>

<ul><li><p>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.</p></li><li><p>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.</p></li><li><p>Appointment management including no-shows, rescheduling of patients and confirmations.</p></li><li><p>Register new patients and ensure the records of current patients are up to date.</p></li><li><p>Provide information about medical insurance coverage to patients and collect the payment/ co-payment&nbsp; based on the insurance eligibility.</p></li><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedures for booking appointments.</p></li><li><p>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.</p></li><li><p>Check emails daily, ensuring you respond to queries in a timely manner.</p></li><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.</p></li><li><p>Participate in the Hospital training programs.</p></li><li><p>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.</p></li><li><p>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department</p></li><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety & JCI.</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li><li><p>Maintains patient & staff confidentiality.</p></li><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li><li><p>To assist in basic translation as and when required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>College Diploma/Graduate - Any discipline or related fields.</p></li><li><p>1year as trainee receptionist preferred</p></li><li><p>Active and good inter personal skills, Pleasing Personality&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p></li><li><p>Excellent command of oral and written English; Arabic desirable but not&nbsp;mandatory.&nbsp;&nbsp;</p></li></ul>

<p>The role involves working on projects associated with Sewage & Stormwater, Flood Alleviation, Wastewater Networks and Water distribution networks Pumping Station, Recycling Plant and rehabilitation works. This will involve undertaking investigations, planning, designing, tendering, contract administration and construction supervising & monitoring.</p><p>Key accountabilities for this position include but are not limited to:</p><br><ul><li><p>Technical Delivery:</p></li></ul><p>Interacting with clients and contractor staff to determine and verify project requirements.</p><p>Preparing inspection reports and site records.</p><p>Performing civil and structural tests.</p><p>Providing general inspection on all construction labor and subcontracted tasks to ensure professional workmanship.</p><p>Identifying non-conforming works, generating reports and corrective actions, and coordinating responses.</p><p> Performs other responsibilities associated with this position as may be appropriate.</p><br><ul><li><p>Collaboration and working as part of a team.</p><br></li></ul><p> Work in conjunction with engineers to solve project design problems, support performing basic design calculations as required.</p><p>Conduct technical, feasibility studies and site investigations.</p><p>Liaison with teams working remotely from other parts of the world to facilitate completion of tasks, and project.</p><p>Excellent verbal and written English communication skills.</p><p>Experienced in the survey work with modern instruments and in keeping site measurement records</p><br><ul><li><p>Client Service Management</p><br></li></ul><p> Internal and external client liaison</p><p> Ability to build and maintain lasting and positive relationships.</p><p> Experience in utility diversions and management.</p><p>Proficient in software i.e. excel and MS word</p><br><ul><li><p>Follow safe work practices and adhere to company guidelines and policies for planning and executing work in a safe manner.</p><br></li></ul><p>Complete all work in line with Stantec Core Values and in accordance with the Stantec Quality Systems and Project Quality Procedures.</p><p>Design for safety, i.e., Construction Design Management.</p><br><ul><li><p>Other duties as requested from time to time by the Assistant Resident Engineer.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>The Inspector must have relevant technical qualification and must have not less than 5 years' experience in miscellaneous Sewage / Sewerage rehab work projects and supervision of infrastructure works.</p></li><li><p>Must have a Diploma/Degree in Civil.</p></li><li><p>Must be well experienced in the survey work with modern instruments and in keeping site measurement records.</p></li><li><p>Experience in identifying non-conforming works, generating reports and corrective actions and coordinating responses.</p></li><li><p>Excellent verbal and written English communication skills.</p></li></ul>

<p>Warehouse Duties</p><ul><li><p>Lead daily stock loading, unloading, receiving, and dispatch operations.</p></li><li><p>Inspect incoming goods for damage and verify shipments against delivery notes.</p></li><li><p>Maintain accurate inventory records using computer databases or ERP software.</p></li></ul><p>Administrative Duties</p><ul><li><p>Enter data, draft basic business correspondence, and compile daily or weekly reports.</p></li><li><p>Maintain filing systems for shipping documents, invoices, and staff logs.</p></li></ul><p>Teamwork & Safety</p><ul><li><p>Assign and oversee daily tasks for warehouse helpers and support staff.</p></li><li><p>Monitor staff attendance, punctuality, and adherence to workplace safety protocols.</p></li><li><p>Report accidents, stock shortages, or facility issues to management promptly.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Prior experience in warehouse operations, logistics, or a similar role.</p></li><li><p>Basic proficiency with computers, ERP/inventory software, and MS Office.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>Ability to lead and coordinate a small team.</p></li><li><p>Good written communication skills for reports and correspondence.</p></li><li><p>Physically able to assist with loading/unloading as needed.</p></li></ul>

<ul><li><p>Lead, motivate, and develop a high-performing sales team to achieve monthly and annual sales targets</p></li><li><p>Drive showroom performance through effective sales planning, coaching, and execution</p></li><li><p>Monitor sales performance and implement action plans to maximize opportunities and profitability</p></li><li><p>Ensure outstanding customer experiences throughout the entire vehicle purchasing journey</p></li><li><p>Coach and support Sales Executives in customer engagement, negotiation, and closing opportunities</p></li><li><p>Manage customer concerns and escalations to maintain high customer satisfaction levels</p></li><li><p>Drive customer retention and loyalty through exceptional service and relationship management</p></li><li><p>Ensure compliance with Toyota and Al-Futtaim sales processes, policies, and standards</p></li><li><p>Utilize sales data and market insights to improve operational and commercial performance</p></li><li><p>Foster a culture of teamwork, accountability, and continuous learning</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's Degree or equivalent qualification</p></li><li><p>Minimum <strong>5 years of sales experience</strong></p></li><li><p>At least <strong>2-3 years of experience in a sales leadership or supervisory role</strong></p></li><li><p>Automotive retail sales experience is highly preferred</p></li><li><p>Strong understanding of sales operations and customer engagement strategies</p></li><li><p>Experience managing team KPIs and business performance targets</p></li><li><p>Strong Microsoft Office proficiency</p></li><li><p>Fluent English communication skills; Arabic is an advantage</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Diagnose and repair faults in display chillers, fridges, freezers, and coolers (electrical, mechanical, and refrigeration issues).</p></li><li><p>Perform preventive maintenance to minimize breakdowns and increase equipment life span.</p></li><li><p>Install new cooling equipment at retail or market locations.</p></li><li><p>Conduct system tests and performance checks after repairs.</p></li><li><p>Recharge refrigerants, replace compressors, thermostats, and other cooling components.</p></li><li><p>Maintain accurate service logs, repair records, and maintenance schedules.</p></li><li><p>Ensure compliance with health, safety, and environmental standards.</p></li><li><p>Respond to emergency breakdown calls promptly.</p></li><li><p>Coordinate with the spare parts team to ensure required materials are available.</p></li><li><p>Report recurring issues to supervisors for long-term solutions.</p></li><li><p>Strong problem-solving and diagnostic skills.</p></li><li><p>Good communication and customer-handling ability.</p></li><li><p>Physical fitness and willingness to work in field locations.</p></li><li><p>Self-motivated and able to work under minimal supervision.</p></li><li><p>Safety-conscious with attention to detail.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Educational qualification: Refrigeration / ITI equivalent</p></li><li><p>Work experience: 3-5 years of experience in similar field</p></li><li><p>Driving License – UAE Manual driving license Must</p></li></ul><p></p></section>

<p><strong>1. HSE Implementation & Compliance&nbsp;&nbsp;</strong></p><ul><li><p>Implement company HSE policies, procedures, and project safety plans.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with local ADPHC regulations, client requirements, & international standards (OSHA, ISO).&nbsp;</p></li></ul><ul><li><p>Monitor work activities to ensure safe practices are followed.&nbsp;</p></li></ul><ul><li><p>Ensure compliance with UAE (Abu Dhabi) safety regulations and company HSE policies&nbsp;</p></li></ul><ul><li><p>Coordinate with project team, subcontractors, and consultants on HSE matters&nbsp;</p></li></ul><br><p><strong>2. Site Inspections & Risk Management&nbsp;</strong></p><ul><li><p>Conduct daily site inspections and safety audits.&nbsp;</p></li></ul><ul><li><p>Identify hazards and ensure corrective actions are implemented.&nbsp;</p></li></ul><ul><li><p>Carry out risk assessments and Job Safety Analysis (JSA).&nbsp;</p></li></ul><ul><li><p>Monitor high-risk activities (lifting, working at height, confined space).&nbsp;&nbsp;</p></li></ul><ul><li><p>Conduct daily site safety inspections and identify hazards&nbsp;</p></li></ul><ul><li><p>Monitor Permit to Work (PTW) system implementation&nbsp;</p></li></ul><ul><li><p>Maintain safety documentation and records&nbsp;</p></li></ul><br><p><strong>3. Training & Awareness&nbsp;</strong></p><ul><li><p>Conduct toolbox talks and safety inductions.&nbsp;</p></li></ul><ul><li><p>Promote safety awareness campaigns and initiatives.&nbsp;</p></li></ul><ul><li><p>Guide supervisors and workers on safe practices.&nbsp;&nbsp;</p></li></ul><ul><li><p>Ensure proper use of Personal Protective Equipment (PPE)&nbsp;</p><br></li></ul><p>4. <strong>Incident Management & Reporting</strong>&nbsp;</p><ul><li><p>Investigate accidents, incidents, and near misses.&nbsp;</p></li></ul><ul><li><p>Prepare incident reports and recommend corrective actions.&nbsp;</p></li></ul><ul><li><p>Maintain HSE records and documentation.&nbsp;&nbsp;</p><br></li></ul><p>5. <strong>Emergency Preparedness</strong>&nbsp;</p><ul><li><p>Ensure emergency procedures are in place and understood.&nbsp;</p></li></ul><ul><li><p>Participate in emergency drills and response planning.&nbsp;</p></li></ul><ul><li><p>Coordinate with first aiders and emergency teams.&nbsp;</p></li></ul><ul><li><p>Additional responsibilities as assigned by the line manager.&nbsp;&nbsp;</p></li></ul><ul><li><p>Stop unsafe work activities when required&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Degree in Occupational Health & Safety, Engineering, or a related field.</p></li><li><p><strong>Abu Dhabi Occupational Safety and Health (ADOSH)</strong> registration is mandatory </p></li><li><p>NEBOSH IGC or equivalent is mandatory.</p></li><li><p>Strong knowledge of building construction safety practices in the UAE.</p></li><li><p>Risk assessment and hazard identification skills.</p></li><li><p>Investigation and reporting skills.</p></li><li><p>Good communication and training skills.</p></li><li><p>Ability to conduct training and toolbox talks.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Leadership and problem-solving ability.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled <strong>Pump Mechanic / Pump Technician</strong> with hands-on experience in preventive maintenance, troubleshooting, repair, and operation of various pump systems within a Facilities Management environment. The ideal candidate should have strong mechanical knowledge and experience working with centrifugal pumps, booster pumps, submersible pumps, and life support or water circulation systems. The responsibilities will include but not limited to:</p><br><p><strong><u>Preventive Maintenance</u></strong></p><ul><li><p>Perform scheduled preventive maintenance on all pump systems.</p></li><li><p>Inspect and maintain pump casings, mechanical seals, bearings, shafts, couplings, motors, valves, strainers, and base frames.</p></li><li><p>Carry out lubrication activities and ensure proper pump alignment.</p></li><li><p>Maintain pump rooms in a clean, safe, and accessible condition.</p></li></ul><p><strong><u>Inspection &amp; Monitoring</u></strong></p><ul><li><p>Conduct daily inspections and record operational parameters such as pressure, flow, temperature, vibration, noise levels, leakage, and running hours.</p></li><li><p>Identify abnormalities and report them promptly.</p></li></ul><p><strong><u>Breakdown Maintenance</u></strong></p><ul><li><p>Attend emergency breakdowns and diagnose pump failures.</p></li><li><p>Troubleshoot issues including low pressure, excessive vibration, seal leakage, motor overheating, bearing failures, and blockages.</p></li><li><p>Repair or replace defective components and restore equipment to operation.</p></li></ul><p><strong><u>Pump Testing &amp; Alignment</u></strong></p><ul><li><p>Perform pump and motor alignment checks.</p></li><li><p>Verify coupling conditions and conduct operational testing after repairs.</p></li><li><p>Ensure safe return-to-service procedures are followed.</p></li></ul><p><strong><u>Pump Systems Covered</u></strong></p><ul><li><p>Domestic water booster pumps</p></li><li><p>Drainage and sewage pumps</p></li><li><p>Storm water pumps</p></li><li><p>Firefighting pumps</p></li><li><p>HVAC chilled water pumps</p></li><li><p>Transfer pumps</p></li><li><p>Filtration and water feature systems</p></li><li><p>Life support and animal area water systems (where applicable)</p></li></ul><p><strong><u>Documentation &amp; Reporting</u></strong></p><ul><li><p>Update maintenance records, CMMS/work orders, breakdown reports, and asset histories.</p></li><li><p>Record spare parts consumption and maintenance activities.</p></li></ul><p><strong><u>Safety &amp; Coordination</u></strong></p><ul><li><p>Follow Permit-to-Work (PTW) requirements and use appropriate PPE.</p></li><li><p>Coordinate with FM Supervisors, Operations Teams, Security, and other stakeholders during maintenance activities and shutdowns.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma in Mechanical Engineering or Technical Certification ✅ 3–5 years of pump maintenance experience in FM, Utilities, Industrial, or Infrastructure projects ✅ Experience with centrifugal pumps, submersible pumps, booster systems, and pump alignment ✅ Knowledge of mechanical seals, bearings, couplings, and preventive maintenance practices ✅ Basic electrical troubleshooting knowledge and ability to coordinate with electrical teams for motor and control-related faults</p><br><p><strong><u>Preferred Skills</u></strong></p><ul><li><p>Pump Overhauling</p></li><li><p>Mechanical Seals Replacement</p></li><li><p>Bearing Replacement</p></li><li><p>Shaft Alignment</p></li><li><p>Vibration Analysis</p></li><li><p>CMMS Maintenance Systems</p></li><li><p>Breakdown Troubleshooting</p></li><li><p>Preventive &amp; Corrective Maintenance</p></li><li><p>Water Distribution Systems</p></li><li><p>Fire Pump Maintenance</p></li></ul><p></p></section>