civil supervisor Jobs in UAE 2026

0 to 0 years Bayt

Junior Research Scientist

On-site - UAE 24 July 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The eBRAIN Lab (https://ebrain4everyone.com) in the Division of Engineering at New York University Abu Dhabi invites applications for a Junior Research Scientist position with a a Bachelor's or Master’s degree with less than 5 years of experience to work in the area of research and development (R&D) of next-generation Edge-AI and Embodied-AI Systems with tiny-LLMs, tiny-VLMs, tiny-VLAs; Agentic-AI systems; and Robust Generative AI targeting hallucination, safety and security issues. Besides robustness, systems should also be optimized for high performance and energy-efficiency to realized efficient Embodied/Edge-AI implementations. A key focus will be on investigating novel methods and their full-system deployment in real-world applications from different fields (like autonomous systems, healthcare, and robotics) with cross-validation. Prof. Shafique’s lab has many-years of R&D experience in cross-layer design and optimization for building energy-efficient and robust brain-inspired, autonomous, and cognitive systems and intelligent vision systems, including efficient learning and inference of complex AI/ML algorithms, specialized neural processing hardware and design tools, and ML security, and their applications in resource-constrained Embodied-AI systems (like autonomous vehicles, UAVs/UGVs, Robotics, smart houses/cities, Wearables, and Healthcare). The long-term vision of the eBRAIN lab is on embedding an energy-efficient and secure electronic brain inside modern cyber-physical systems (CPS) and IoT-Edge devices to enable assistive cognitive technologies that care for / serve humanity and the ecosystem in a safe and green way. The successful applicants will join and drive a number of fascinating projects on designing, implementing, optimizing, prototyping and testing innovative solutions (software, hardware, or both) for the next-generation embodied-AI, GenAI and Agentic-AI systems, targeting high performance & energy-efficiency, robustness, and trustworthiness. A key focus will be on full-system prototyping, IP generation, patenting, and participating in high-quality publications with other lead researchers of the lab. A special focus will be on highly efficient implementations and prototyping for real-world use-cases, and building TRL-4/5 prototypes and actively optimizing the engineered solutions. The candidates will work in a multidisciplinary environment consisting of PhD-level scientists, research engineers, graduate research students and undergraduate students, to investigate cutting-edge scientific methods and to develop full-system prototypes. The eBRAIN lab offers an excellent working environment with an international team of excellent researchers and engineers, high-tech equipment, and active R&D engagement, thereby providing many development possibilities. The candidates are expected to work in a highly collaborative environment with other lab members and industry collaborators. Requirements: Applicants should have a Bachelors or Masters in Computer Engineering, Computer Science, Electrical Engineering, or a related field. Extensive and sound knowledge of Robotics, ML, AI, DNN, LLMs/VLMs, Multimodal LLMs, RAG, Agentic frameworks, tinyML, ML frameworks (like PyTorch and Tensorflow), and Prototyping ML systems is required. The candidate should demonstrate a solid experience in practical AI/ML system development, hands-on engineering works on these intelligent systems, and system-level optimizations. Additional knowledge on MLOps, robust/secure computing, Hallucinations and Alignment, privacy-preserving ML, and ML security is highly desirable. Applicants with strong industrial experience, engineering experience, and/or with publications in top ML venues (conferences and journals) are highly preferred. The candidates are also expected to have strong problem-solving, analytical, communication and writing skills as well as high motivation to pursue world-class development, prototyping, and research for practical ML/AI systems. Application Procedure: The terms of employment for these positions include very competitive salary with additional attractive benefits, including generous housing allowance, medical insurance with access to world class facilities, annual home leave allowance, and (if applicable) dependent private school fees. Salaries are tax-free in the UAE (for US tax, the Foreign Earned Income Exclusion can be used). The researchers will have dedicated funds for traveling, computing, publications, etc. and will have access to excellent world-class research facilities. The preferred starting date is October 2026, based on the processing steps. Applications will be accepted immediately and candidates will be considered until the position is filled. Review of applications will start on 03 Aug 2026, and will continue until the position is filled. To be considered, all applicants must submit the following documents, all in PDF format. 1. A cover letter 2. Detailed curriculum vitae (CV) with engineering and programming skills, R&D skillset 3. Full list of professional/industrial experience and scientific publications (if any) 4. University degrees and transcripts (with grades), or a letter from supervisor/university officials regarding tentative completion date. 5. 1-page executive summaries of BS and/or MS Theses 6. 1-page summary of professional experience, future growth plans 7. 1-page of Engineering and/or R&D accomplishments and interests 8. 1-page letter of Motivation 9. At least 2 letters of recommendation with contact information of the referees (can be provided later, if slightly more time is required) 10. An envisioned workplan over 2 years (can be provided after shortlisting) 11. Download links for the PDFs of BS and/or MS Theses (if available) Please visit our website at https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research.html for instructions and information on how to apply. If you have any questions, please email Prof. Muhammad Shafique at muhammad.shafique@nyu.edu. About NYU Abu Dhabi https://nyuad.nyu.edu/en/ NYU Abu Dhabi is the first comprehensive liberal arts and research campus in the Middle East to be operated abroad by a major American research university. Times Higher Education ranks NYU among the top 30 universities in the world, making NYU Abu Dhabi the highest-ranked university in the UAE and MENA region. NYU Abu Dhabi has integrated a highly selective undergraduate curriculum across the disciplines with a world center for advanced research and scholarship. The university enables its students in the sciences, engineering, social sciences, humanities, and arts to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students have come from over 120 countries and speak over 100 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university, giving faculty and students opportunities to experience varied learning environments and immersion in other cultures at one or more of the numerous study-abroad sites NYU maintains on six continents. NYUAD is committed to upholding a culture of non-discrimination, anti-harassment, dignity, and mutual respect; providing equal access and opportunity; and fostering academic excellence in learning, research, and teaching. Students are drawn from among the world’s best. They are bright, intellectually passionate, and committed to building a campus environment anchored in mutual respect, understanding, and care. The NYUAD undergraduate student body has garnered an impressive record of scholarships, graduate-school admissions, and other global honors. Graduate education is an area of growth for the University; the current graduate student population of over 100 students is expected to expand in the next decade as doctoral programs are developed. Working for NYUAD At NYUAD, we recognize that Abu Dhabi is more than where you work; it’s your home. In order for research staff to thrive, we offer a comprehensive benefits package. This starts with a generous relocation allowance; educational assistance for your dependents; access to health and wellness services; and more. NYUAD is committed to research staff success throughout the academic trajectory, providing support for ambitious and world-class research projects and innovative, interactive teaching approaches. Support for dual-career families is a priority. Visit our website for more information on benefits for you and your dependents. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to the excellence and vibrancy of our academic community. Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply. Join NYU Abu Dhabi, an exceptional place for exceptional people. NYUAD values belonging and respect; such principles are fundamental to the university’s commitment to excellence. NYUAD is an equal-opportunity employer. We welcome applications from all qualified candidates and seek individuals who will contribute to our vibrant, multidisciplinary research and teaching community. Multidisciplinary research and exceptional teaching in a global campus community are hallmarks of the University’s mission. @WorkAtNYUAD </div>

0 to 0 years Bayt

Demi Chef de Partie

On-site - UAE 17 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> START YOUR JOURNEY WITH US Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve. Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth. Our story is one of heritage, passion, and belonging, and now, it could be yours too. Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself. LOVE WHAT YOU DO EVEN MORE At Marriott, we believe exceptional guest experiences begin with how we treat our associates. At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do. We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following: A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide , where new opportunities await. Professional growth and mentorship guided by some of the region’s most accomplished hoteliers. Competitive salary and benefits , including on-property accommodation and full-board meals. Exclusive Marriott privileges , discounted stays and dining, plus special rates for friends and family. Comprehensive medical and life insurance coverage. All the tools, resources, and support you need to excel every day. OUR EXPECTATIONS FROM THE ROLE: Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.  Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. SCOPE / BUSINESS CONTEXT  A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection. Number of Direct Reports – 5-10  Titles of Direct Reports – DCDP, Commis CANDIDATE PROFILE  Experience: 5 Years Skills and Knowledge  N/A Education or Certification  N/A Ensure the quality of the food items and notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management. Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance). Inform Chef of any excess food items that can be used in daily specials or elsewhere. Maintain food logs for all food products (e.g., production charts). SPECIFIC DUTIES  The following are specific responsibilities and contributions critical to the successful performance of the position: General Kitchen Sanitation and Maintenance Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department. Set-up and break down work station with required mien place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate. Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel. Food Safety Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear. Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas. Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines. Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.). Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards. Follow guidelines and checklists related to PIC (Person in charge) Support initiatives related to food safety.  Report any guest complaints or other issues related to food safety to the culinary management. Stocking/Receiving Monitor stock of kitchen supplies and food to identify needed items and ensure neat and orderly storage, and communicate potential product shortages, or price changes, to supervisor/manager. Kitchen Tools & Equipment Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment. Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes. Food Preparation Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts. Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption. Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. Prepare special meals or substitute items, where possible, to satisfy guest requests. Supervise and coordinate activities of cooks and workers engaged in food preparation. Determine how food should be presented, and create decorative food displays. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law . The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Demi Chef - Pastry & Bakery

On-site - UAE 17 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> START YOUR JOURNEY WITH US Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? Welcome to Al Maha, a Luxury Collection Desert Resort & Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve. Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth. Our story is one of heritage, passion, and belonging, and now, it could be yours too. Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself. LOVE WHAT YOU DO EVEN MORE At Marriott, we believe exceptional guest experiences begin with how we treat our associates. At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do. We’re looking for talented and dedicated individuals to join our team, and in return, we offer you the following: A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide , where new opportunities await. Professional growth and mentorship guided by some of the region’s most accomplished hoteliers. Competitive salary and benefits , including on-property accommodation and full-board meals. Exclusive Marriott privileges , discounted stays and dining, plus special rates for friends and family. Comprehensive medical and life insurance coverage. All the tools, resources, and support you need to excel every day. OUR EXPECTATIONS FROM THE ROLE: Supervise and coordinate activities of cooks and workers. Determine how food should be presented, and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.  Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. SCOPE / BUSINESS CONTEXT  A Full Time position based at Al Maha Desert Resort and Spa, The Luxury Collection. Number of Direct Reports – 5-10  Titles of Direct Reports – DCDP, Commis CANDIDATE PROFILE  Experience: 5 Years Skills and Knowledge  N/A Education or Certification  N/A Ensure the quality of the food items and notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests. Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away. Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management. Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Report maintenance issues immediately to appropriate personnel (i.e., management or maintenance). Inform Chef of any excess food items that can be used in daily specials or elsewhere. Maintain food logs for all food products (e.g., production charts). SPECIFIC DUTIES  The following are specific responsibilities and contributions critical to the successful performance of the position: General Kitchen Sanitation and Maintenance Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department. Set-up and break down work station with required mien place, tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill of containers, storing items appropriately, and cleaning station as appropriate. Follow and ensure compliance with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel. Food Safety Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear. Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas. Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines. Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.). Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards. Follow guidelines and checklists related to PIC (Person in charge) Support initiatives related to food safety.  Report any guest complaints or other issues related to food safety to the culinary management. Stocking/Receiving Monitor stock of kitchen supplies and food to identify needed items and ensure neat and orderly storage, and communicate potential product shortages, or price changes, to supervisor/manager. Kitchen Tools & Equipment Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment. Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes. Food Preparation Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts. Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption. Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items. Prepare special meals or substitute items, where possible, to satisfy guest requests. Supervise and coordinate activities of cooks and workers engaged in food preparation. Determine how food should be presented, and create decorative food displays. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law . The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

0 to 0 years Bayt

Director of EBC

On-site - UAE 11 July 2026

Events & Entertainment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Leads and manages the Event Booking Centre (EBC) and its associates on a daily basis, with full accountability for achieving EBC revenue targets, team booking‑pace goals, guest and associate satisfaction, and the unit’s overall financial performance. Drives the end‑to‑end sales effort to deliver financial goals for all participating hotels, while maintaining strong and productive relationships with Event Planning, Operations, and the Cluster Proactive Sales Team. Ensures the protection of brand integrity across all participating hotels and oversees the effectiveness of all sales‑related business processes and channels. SCOPE / BUSINESS CONTEXT  A Full Time position based at JW Marriott Marquis Hotel Dubai / Al Maha, A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort  Number of Direct Reports – 18 Titles of Direct Reports – Sales Coordinator/ Sales Executive / Sales Manager / Senior Sales Manager/Asst Director of EBC CANDIDATE PROFILE  Experience  Previous experience with a large scale or multi-site EBC environment  Skills and Knowledge  Excellent selling skills and understanding of group sales processes for all brands; can bring a sale to closure Possesses excellent telephone sales skills Strong customer development and relationship management skills Ability to set accurate revenue goals for team Ability to interpret market data and apply to sales strategy Ability to implement successful sales strategies for multiple properties Knowledge of all Marriott Lodging products, cultures and brand strategies Knowledge of need time strategy as developed by Revenue Management Knowledge of contractual agreements and legal implications Knowledge of food trends, food and beverage composition and menu planning Effective sales skills to upsell products and services Ability to manage and balance large group and local catering business Knowledge of marketing strategies Knowledge of group business Knowledge of operations and associated challenges for all brands Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning Strong communication skills (verbal, listening, writing) Effective decision making skills Ability to influence others Effective coaching and development skills Strong organization skills Ability to use standard software applications and hotel systems including SFA, NGS,Opera S&C Delphi, PMS, MARSHA, etc. Strategic planning skills Ability to evaluate business trends and modify business strategies accordingly Ability to execute against the strategy; drive results Strong problem-solving skills Strong consensus building skills Strong analytical skills Good negotiation skills Effective change management skills Effective conflict management skills Strong customer and associate relation skills Ability to develop and maintain relationships e.g., associates, customers, vendors Basic legal knowledge related to hotel operations Strong presentation and platform skills Good training/facilitator skills Ability to effectively manage labor productivity Knowledge of governmental regulations and all health and safety standards  Education or Certification High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferred Education or Certification  High School Diploma or equivalent required; Bachelor’s Degree in Hospitality Management preferre Sales and Marketing: Provides sales functional expertise to participating hotels.  Maximizes revenue by upselling packages and creative food and beverage.  Sets direction to ensure that Sales Team achieves goals.  Understands and achieves team and individual goals.  Provides critical input to market leaders for development of property and overall market sales strategy. Participates in weekly sales strategy meetings. Works collaboratively with property/cluster Revenue Management and Event Management personnel to effectively manage the placement and execution of sales opportunities. Provides ongoing feedback and recommendations to improve effectiveness of overall sales office processes. Works with market leadership to encourage non-participating or new hotels to join the sales office Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Makes recommendations and works with hotel leaders to improve sales results. Provides targeted and timely communication of results and other achievements and challenges to the Director of Marketing. Reviews turnover to the Event Planning team for consistency and completion. Works with Director and/or other appropriate leaders to develop, implement and maintain Sales office standards.  Reviews turnover to hotels for consistency and completion.  Reviews and monitors Sales Office call volume; sets schedule by operating hours and shift levels based on volume; recommends changes in staffing as needed Revenue Management  Ensures that sales strategies are communicated, implemented and updated as market conditions fluctuate. Utilizes property diagnostic process (PDP) in order to maximize revenue and profits. Monitors local, regional and International business outlook and provides updates to Revenue Management. Guest Satisfaction: Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.  Ensures sales team establishes clear expectations for customers and properties throughout the sales process.  Ensures transfer of accurate, complete and timely information to operating departments at the properties.  Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of Director, Sales Office as appropriate.  Participates in guest satisfaction review sessions with Sales Team to help identify areas of improvement. Shares recommendations to address guest service issues with team.  Works with Director, Sales Office to incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.  Supports the customer recognition program in effect at the X Sales Office.  Human Resources: Interviews, hires management, and hourly associates with the appropriate skills to meet the business needs of the properties.  Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.  Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes.  Communicates performance expectations in accordance with job descriptions for each position and monitors progress.  Conducts hourly associate performance appraisals according to Standard Operating Procedures.  Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities.  Administers sales bonus and incentive programs.  Celebrates successes and publicly recognizes the contributions of team members (Golden Circle Award, customer letters etc.).  Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.  Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary.  Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).  Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.  Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program.  Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters).  Financial Management  Participates in the development of annual shared service operating budget.  Manages the shared service operating budget including controllable expenses to achieve or exceed budgeted goals. Makes recommendations on staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits.  Prepares weekly and period end P&L critiques.  Understands the operation’s impact on the overall financial goals of participating properties and educates staff on details as appropriate.  MANAGEMENT COMPETENCIES LEADERSHIP Sales and Marketing Management : Focuses on building the hotel’s top line revenue by executing against the sales strategy. Deploys Centre Sales team against key accounts including targeted segment sales, local and social catering, business travel sales and extended stay sales to achieve sales goals.  Revenue Management : Works with Revenue Management to ensure proper pricing, appropriate transient and group mix and implementation of sales strategy. Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel. Guest Satisfaction : Ensures sales process meets or exceeds guest needs. Identifies and addresses guest satisfaction issues to improve results, create customer loyalty and increase market share. Human Resources : Selects, develops and retains a diverse hourly and management workforce to generate revenue and provide sales expertise to the properties. Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success. Financial Management : Develops and manages annual operating budget to achieve or exceed budgeted revenue expectations. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.  TECHNICAL EXPERTISE Guest Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Ensures sales team establishes clear expectations for customers and properties throughout the sales process. Ensures transfer of accurate, complete and timely information to operating departments at the property. Ensures effective resolution of guest issues that arise as a result of the sales process. Brings issues to the attention of property leadership team as appropriate. Leads guest satisfaction review sessions with Sales Team to identify areas of improvement. Takes ownership of results and shares recommendations to address guest service issues with own team and property leadership teams. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect in the sales office. Human Resources Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the properties. Develops, implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts hourly associate performance appraisals according to Standard Operating Procedures. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities. Administers sales bonus and incentive programs. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. Actively solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems and concerns. Ensures associates are treated fairly and equitably. Constantly strives to improve associate retention. Brings issues to the attention of Human Resources as necessary. Manages associate progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) . Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going associate recognition program. Ensures participation in community service events sponsored by Marriott International to build teamwork and enhance community relationships (e.g., Community Clean-up Day, visits to senior citizens homes, homeless shelters). Financial Management Manages operating budget including controllable expenses to achieve or exceed budgeted goals. Manages appropriate staffing levels based on projected turnover, seasons, changes in market conditions and call volume. Oversees labor scheduling and corresponding expenses for wages, bonuses and benefits. Processes period end reporting and critique. Communicates financial results to appropriate stakeholders. Understands the operation’s impact on the overall financial goals of the hotel and educates staff on details as appropriate. OTHERS Safety and Security Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Notify Loss Prevention/Security of any guest reports of theft Policies and Procedures Follow company, hotel and department policies and procedures. Follows Marriott International Hotels Limited Regional Office policies and procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors and Management. Working hours as required to do your job but normally not less than 48 hours per week. Guest Relations Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust. Assist other employees to ensure proper coverage and prompt guest service. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Thank guests with genuine appreciation and provide a fond farewell. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Communication Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to guests and co-workers using clear, appropriate and professional language. Talk with and listen to other employees to effectively exchange information Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals Quality Assurance/Quality Improvement Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit. Physical Tasks Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott Internati </div>

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