CS Cart Jobs - Abu Dhabi UAE

<p>• Drive sales of IT products and services to enterprise and mid-market clients. • Develop and manage a robust pipeline of prospective clients and opportunities in the Abu Dhabi market. • Build and maintain long-term relationships with key stakeholders and decision-makers. • Identify customer needs and propose tailored cybersecurity, cloud and IT infrastructure solutions. • Collaborate with pre-sales and technical teams to ensure seamless client onboarding and solution delivery. • Achieve and exceed quarterly and annual sales targets. • Provide regular updates on sales activities, forecasts, and market feedback. • Represent the company at events, client meetings, and industry forums. • Experience in selling cloud solutions (IaaS, PaaS, SaaS) an advantage.</p><p>Bachelor’s degree in IT, Business, or a related field. • Minimum 2+ years of experience in sales with a focus on IT solutions, or cybersecurity or cloud services. • Proven experience working with System Integrator companies in the UAE. • Field sales experience in UAE of at least 1 year. • Strong understanding of cloud platforms such as Microsoft Azure, AWS, or Google Cloud. • Excellent communication, negotiation, and presentation skills. • Self-motivated with the ability to work independently and meet tight deadlines. • Existing client relationships in the Abu Dhabi or UAE market required. • UAE driving license mandatory.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring: IT Freelance (Project-Based)</p><p>We are looking for an experienced IT Freelancer to support the setup and optimization of our IT infrastructure.</p><p>Scope of Work:</p><ul><li><p>Set up Microsoft 365 for Masaha, including 5 primary email accounts (2 with email aliases)</p></li><li><p>Coordinate with the development team to migrate website hosting to Microsoft Azure UAE servers</p></li><li><p>Set up a secure password vault for all company accounts and credentials</p></li><li><p>Connect all website forms and workflows to the appropriate email inboxes</p></li><li><p>Configure cloud storage and file management using Microsoft OneDrive</p></li><li><p>Review and optimize software subscriptions, ensuring cost efficiency and VAT compliance</p><br><br></li></ul><p>� Location: Abu Dhabi</p><p>� Salary: (TBC)</p><br><p>If you're interested, please send your CV and a brief summary of your relevant experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li><p>Proven experience with Microsoft 365 administration</p></li><li><p>Experience with Microsoft Azure hosting and migrations</p></li><li><p>Knowledge of Microsoft OneDrive and cloud storage solutions</p></li><li><p>Strong understanding of IT security and password management</p></li><li><p>Ability to work independently and coordinate with third-party developers</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>� Design, implement, and maintain system integrations between ERP, IoT, and operational systems � Work on ERP, SCADA, IoT &amp; operational system integrations � Configure and support Odoo ERP modules � Manage APIs, ETL pipelines &amp; data flows � Support automation, monitoring &amp; operational reporting systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>✔️ 4–7 years of experience in IT Project Management &amp; System Integration ✔️ Strong experience with Odoo ERP implementation/configuration ✔️ Experience with SCADA, industrial automation &amp; OT environments ✔️ Knowledge of APIs, ETL, SQL &amp; system integrations ✔️ Exposure to Python / JavaScript scripting is an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Administer and maintain Fortinet Firewalls as the primary network perimeter and core security platform, covering threat protection, traffic inspection, and policy enforcement.</p></li><li><p>Manage and optimize Forcepoint Forward Proxy as the secure web gateway, controlling internet access and enforcing acceptable use policies across all departments.</p></li><li><p>Administer Fortinet SSL VPN and MFA to provide multi-factor authenticated, secure remote access for external users.</p></li><li><p>Manage published services through Fortinet, ensuring secure external access to internal applications: Bio-Time, Suprema-Tech, ITSM, Endpoint Central, and Call Billing.</p></li><li><p>Monitor, analyze, and respond to security events, alerts, and incidents across all security platforms.</p></li><li><p>Conduct regular firewall rule reviews, policy audits, and access control assessments to maintain a minimal attack surface.</p></li><li><p>Manage VPN configurations for site-to-site and remote access scenarios over the Etisalat internet link.</p></li><li><p>Ensure compliance with security policies and regulatory requirements across all network-connected systems.</p></li><li><p>Collaborate with the network team to enforce security controls at the switching and wireless layers.</p></li><li><p>Perform vulnerability assessments, patch management coordination, and remediation tracking for network security devices.</p></li><li><p>Maintain security documentation including policies, procedures, firewall rule sets, and incident reports.</p></li><li><p>Manage ANT Labs guest Wi-Fi authentication to ensure guest network isolation and controlled access.</p></li><li><p>Participate in security incident response, post-incident reviews, and improvement of detection and prevention controls.</p></li><li><p>Stay current with emerging threats, CVEs, and vendor advisories for Fortinet and Forcepoint platforms.</p></li><li><p>Liaise with vendors and ISP (Etisalat) for security-related escalations and coordination.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>5+ years of experience in network security engineering with a focus on enterprise environments.</p></li><li><p>Deep expertise in Fortinet product suite: FortiGate Firewalls, FortiClient VPN, FortiAuthenticator (MFA), and related technologies.</p></li><li><p>Hands-on experience with Forcepoint Secure Web Gateway (Forward Proxy) for web filtering and threat protection.</p></li><li><p>Strong understanding of network security concepts: IPS/IDS, DLP, SSL inspection, application control, and threat intelligence feeds.</p></li><li><p>Proficiency in VPN technologies: IPSec, SSL VPN, split tunneling, and MFA integration.</p></li><li><p>Experience with network segmentation, DMZ design, and zero-trust access principles.</p></li><li><p>Knowledge of secure publishing of internal applications to external users via reverse proxy and NAT.</p></li><li><p>Familiarity with compliance frameworks and security standards relevant to the UAE (NESA, ISO 27001).</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide technical support to clients in the banking industry</p></li><li><p>Analyze system requirements and ensure they meet business needs</p></li><li><p>Collaborate with internal teams to troubleshoot and resolve issues</p></li><li><p>Create and maintain documentation for client systems</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong communication skills, both written and verbal</p></li><li><p>Ability to work well in a team environment</p></li><li><p>Knowledge of banking systems and industry trends</p></li><li><p>Degree in Computer Science, Information Technology, or related field.</p></li></ul><p></p></section>

<p>Location: Abu Dhabi- Head Office</p><p>Functional Area: Corporate Support Services</p><p>Career Status: Management Level</p><p><br></p><p>Purpose of Job</p><ul><li>Directs and supervises the development and assessment of the strategic business activities including coordinating major investment strategies. </li><li>Provides support and coordinates with Company Divisions on various activities related to ongoing projects executed as a result of various investment opportunities. </li><li>Provide business support to Company Management in evaluating various strategic issues. </li><li>Represents Company in committees established by ADNOC or other entities for development and assessment of business initiatives such as environment, Safety, Energy, etc, projects carried by other ADNOC group of companies and other Government</li><li>Entities to discuss and coordinate integration, interface and synergy issues between various complexes and ensure Company requirements are met. </li><li>Coordinates and liaises with OPCOs, Government Authorities, Environmental Agencies, International firms, Universities and other entities for business related activities which impact Company operation.</li></ul><p><br></p><p>Minimum Job Requirements</p><ul><li>B.Sc. in Chemical Engineering or equivalent with Strategic Business development background. </li><li>10 years of experience in Refineries, Petrochemical or Oil and Gas plant in engineering function and plant operation, technical support, feasibility studies, plant and project economics and planning.</li><li>Experience includes project economics, process development strategy, plant operation with sound knowledge and good experience in running the Linear Programming (LP) tools. </li><li>Good presentation skills and computer literate</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Provide technical support and advisory services to farm owners.</p></li><li><p>Conduct farm visits, inspections, and crop assessments.</p></li><li><p>Promote sustainable farming, pest management, and modern agricultural techniques.</p></li><li><p>Deliver farmer training and ensure compliance with agricultural standards.</p></li><li><p>Prepare reports and support agricultural development initiatives.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Agricultural Engineering.</p></li><li><p>Minimum 2 years of relevant experience.</p></li><li><p>Valid UAE driving license.</p></li><li><p>Good communication and reporting skills.</p></li><li><p>Fluent in Arabic language</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're hiring a <strong>Desktop Support Engineer</strong> to provide first- and second-line IT support to end users at our office. You'll handle hardware/software troubleshooting, device setup, and general end-user technical support to keep our teams productive.</p><p>Key Responsibilities</p><ul><li><p>Provide desk-side and remote support for laptops, desktops, printers, and peripherals</p></li><li><p>Install, configure, and maintain Windows/macOS operating systems and standard business applications</p></li><li><p>Manage user accounts, permissions, and access via Active Directory / Google Workspace / M365</p></li><li><p>Troubleshoot network connectivity issues (Wi-Fi, VPN, LAN) for end users</p></li><li><p>Set up new hire equipment and manage IT asset lifecycle (issue, return, disposal)</p></li><li><p>Log, track, and resolve tickets within SLA using [ticketing system]</p></li><li><p>Escalate unresolved issues to Level 2/3 support or vendors as needed</p></li><li><p>Maintain documentation of common issues and resolutions (knowledge base)</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>[2–4] years of experience in desktop/end-user IT support</p></li><li><p>Strong knowledge of Windows 10/11 (macOS a plus), Microsoft Office/365, basic networking</p></li><li><p>Experience with ticketing tools (ServiceNow, Freshservice, Zendesk, or similar)</p></li><li><p>Good communication and customer service skills — comfortable working directly with non-technical staff</p></li><li><p>Basic hardware troubleshooting (RAM, HDD/SSD swaps, peripherals)</p></li><li><p>Certifications such as CompTIA A+, ITIL Foundation are a plus</p></li><li><p>English proficiency [add local language requirement if applicable]</p></li></ul><p>What We Offer</p><ul><li><p>[Salary/benefits — health insurance, transport, etc.]</p></li><li><p>Career growth path toward Systems Administration / Network Engineering</p></li><li><p>Supportive, collaborative IT team environment</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description</p><br><p>We are seeking a motivated and customer-focused Customer Support Engineer to join our engineering team based in Abu Dhabi, UAE. The role is responsible for providing technical support and engineering solutions for Mitsubishi Heavy Industries (MHI) gas turbines, generators, control systems, and associated auxiliary equipment across the Middle East region.</p><br><p>The Customer Support Engineer serves as the primary technical interface between customers and internal engineering, field service, repair, and commercial teams to ensure the safe, reliable, and efficient operation of customer assets. The role supports customers throughout the equipment lifecycle, including commissioning, operation, maintenance, troubleshooting, inspections, planned and forced outages and emergency response.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Provide technical support for MHI gas turbines, generators, control systems, and auxiliary equipment during operation, commissioning, inspections, outages, and emergency situations.</p></li><li><p>Troubleshoot mechanical, electrical, instrumentation, control, and auxiliary system issues using sound engineering principles.</p></li><li><p>Perform on-site engineering support during commissioning, inspections, maintenance activities, outages, and technical review meetings.</p></li><li><p>Prepare technical reports, procedures, specifications, recommendations, presentations, and other engineering documentation.</p></li><li><p>Respond to customer technical inquiries and provide timely engineering solutions.</p></li><li><p>Lead Root Cause Analysis (RCA) investigations and recommend corrective and preventive actions.</p></li><li><p>Coordinate with customers, field service teams, engineering, repair, and commercial departments to resolve technical issues.</p></li><li><p>Maintain technical records and project documentation in accordance with company procedures.</p></li><li><p>Support technical proposals, procurement activities, and engineering evaluations as required.</p></li><li><p>Develop and improve engineering procedures, standards, and best practices to enhance equipment reliability and operational performance.</p></li><li><p>Build and maintain strong customer relationships while representing MHI during site visits, meetings, inspections, and technical discussions.</p></li><li><p>Support emergency and unplanned outage activities, including travel and off-hours support when required.</p></li><li><p>Comply with company Quality, Health, Safety, Security, and Environmental (QHSSE) policies and maintain high standards of professionalism, integrity, and confidentiality.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Mechanical Engineering or a related engineering discipline.</p><p><strong>Experience</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3–4 years of relevant experience in gas turbines, generators, rotating equipment, or power plant engineering, including operation, maintenance, troubleshooting, commissioning, or field service.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience providing technical customer support within the power generation industry is preferred.</p><p><strong>Technical Knowledge</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of gas turbines, generators, control systems, instrumentation, and associated auxiliary equipment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of rotating equipment operation, maintenance, troubleshooting, and commissioning.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of engineering problem-solving techniques, Root Cause Analysis (RCA).</p><p><strong>Languages</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in business English is required.</p><p><strong>Travel</strong></p><ul><li><p>Willingness to travel within the Middle East and internationally to support customer sites, inspections, outages, commissioning activities, and emergency response.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a motivated Sales Engineer to join our team. The role involves supporting the sales team, coordinating with clients and customers, providing basic technical support, identifying new business opportunities, generating leads, and assisting in expanding the company's customer base.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br>Education: Bachelor's Degree in Engineering (Electrical, Electronics, Mechanical ,Instrumentation)</p><br><p>Experience: Freshers or candidates with up to 2 years of experience in fire and safety field can apply.</p><br><p>Skills: Good communication skills Basic MS Office knowledge Technical sales or customer support experience is an advantage Willingness to learn and work in a team UAE Driving License is an added advantage (not mandatory)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a motivated Sales Support Engineer to join our team. The role involves supporting the sales team, coordinating with clients, providing basic technical support, identifying new business opportunities, generating leads, and assisting in expanding the company's customer base.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br>Education: Bachelor's Degree (Any Discipline) Experience: Freshers or candidates with up to 2 years of experience in fire and safety field can apply. Salary: AED 4,000 – AED 5,000 + Performance-Based Incentives Skills: Good communication skills Basic MS Office knowledge Technical sales or customer support experience is an advantage Willingness to learn and work in a team UAE Driving License is an added advantage (not mandatory) </p><p></p></section>

<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business. The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders. • Leadership of Technical Support staff to optimize productivity and performance • Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures • Understanding and deployment of industry best practices • Resolution of escalated, complex issues • Lead/Chair daily team meetings (charged with reducing client issues/outages) • Develop and maintain formal business procedures for consistency and increased productivity • Implement methodologies to improve first call resolution • Manage customer perceptions, and build strong internal/external relationships • Identify technology requirements and other resources to maximize customer support effectiveness • Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development • Implement innovative scheduling models for guaranteed coverage at the lowest costs • Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory) • Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team • Minimum 5 years’ of IT experience in a service role • Superior verbal, written, presentation skills • Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations • Solid technical background in networking, DBMS, QA or programming, MS Office. • This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff • Previous experience with performance metrics and SLA agreements a definite asset Desirable • Commercial Foxpro experience • Experience creating or supporting ATM or POS solutions would be an asset</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Estimation Engineer – Landscape</strong></p><p><br></p><p><strong>Job Summary:<br></strong>We are seeking a highly skilled and detail-oriented Estimation Engineer with proven experience in landscape construction projects. The ideal candidate will play a critical role in preparing accurate cost estimates, supporting tender submissions, and ensuring competitive and compliant project bids.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Prepare detailed Bills of Quantities (BOQs), cost estimates, and pricing breakdowns based on engineering drawings, specifications, and project requirements.</p></li><li><p>Perform accurate quantity take-offs and assess material, labor, and equipment requirements for landscape works.</p></li><li><p>Develop comprehensive scope sheets and manage supplier/subcontractor inquiries, including obtaining quotations and conducting price negotiations.</p></li><li><p>Analyze and evaluate tender documents to identify risks, discrepancies, and opportunities, and collaborate with the Estimation Lead to mitigate potential issues.</p></li><li><p>Provide technical support and guidance to associate staff throughout the estimation and tendering process.</p></li><li><p>Coordinate with design, procurement, and project teams to ensure alignment of estimates with project scope and timelines.</p></li><li><p>Maintain updated cost databases and benchmarking information for future reference.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p><strong>Qualifications and Skills:</strong></p><p><br></p><ul><li><p>Bachelor’s degree in Civil Engineering</p></li><li><p>Minimum of 5+ years of relevant experience in estimating landscape construction projects.</p></li><li><p>Strong proficiency in AutoCAD, Microsoft Excel and MS Office Suite.</p></li><li><p>Solid experience in quantity take-off and familiarity with ERP systems.</p></li><li><p>Excellent analytical, negotiation, and communication skills.</p></li><li><p>Ability to work under tight deadlines and manage multiple tenders simultaneously.</p></li><li><p>Strong attention to detail and commitment to accuracy.</p></li></ul><p><br></p><p></p></section>

<p>The Contact Center Manager is a multi-faceted individual whose passion for customer service is unquestionable. The incumbent is the company’s champion for delivering world class, ‘24/7’ service to a demanding clientele, who deem the ADGT solution as mission critical to their core business. The position is suited to an individual who thrives on problem resolution, who enjoys coaching/mentoring others and who will be the service conduit between existing clients and other internal stakeholders. • Leadership of Technical Support staff to optimize productivity and performance • Design and implement training plans to ensure adequacy of technical expertise and ‘soft’ skills as per Quality Assurance measures • Understanding and deployment of industry best practices • Resolution of escalated, complex issues • Lead/Chair daily team meetings (charged with reducing client issues/outages) • Develop and maintain formal business procedures for consistency and increased productivity • Implement methodologies to improve first call resolution • Manage customer perceptions, and build strong internal/external relationships • Identify technology requirements and other resources to maximize customer support effectiveness • Liaise with Operations and Human Resources in building and maintaining a qualified customer support team through innovative recruitment, training and development • Implement innovative scheduling models for guaranteed coverage at the lowest costs • Analyze customer support performance through various statistical and reporting methods</p><p>• Bachelor’s degree or community college diploma majoring in business or technology (post secondary education is mandatory) • Minimum 2 years’ experience leading a Customer Support Centre, or Call Center team • Minimum 5 years’ of IT experience in a service role • Superior verbal, written, presentation skills • Strong analytical skills related to solving critical problems in time-critical situations and managing client expectations • Solid technical background in networking, DBMS, QA or programming, MS Office. • This is a Day Shift position, but incumbent must be “on-call” and available 24/7, either as an escalation point for client issues or in a consultative capacity for Customer Support staff • Previous experience with performance metrics and SLA agreements a definite asset Desirable • Commercial Foxpro experience • Experience creating or supporting ATM or POS solutions would be an asset</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dear Friend,</p><br><p>Greetings from... <strong>Zyagulf Information Technology, UAE</strong></p><br><p><strong>About us:</strong></p><p><strong>Zyagulf Information Technology</strong> is a global IT consulting and solutions provider that offers dynamic end to end business solutions to various enterprises with high quality of services in emerging technologies and an impressive command of industry expertise and leading technology capabilities with fully integrated on-site, off-site, offshore and blended delivery methodologies.</p><p><strong>&nbsp;</strong></p><p><strong>Zyagulf</strong> hires <strong><u>Oracle EBS R12 HRMS Functional Consultant</u></strong> (10 to 12 years) with Implementation and Support experience for Abu Dhabi, UAE. The consultants who are selected for the projects should be able to join without fail.</p><br><br><p><strong><u>Requirement:</u></strong></p><p><strong>Qualification</strong>: Any relevant IT degree</p><p><strong>Work Location</strong>: Abu Dhabi, UAE</p><p><strong>Experience</strong>: Min 10 to 12 years of relevant experience</p><p><strong>Skills:</strong> Oracle EBS R12 HRMS Modules with Implementation and Support experience</p><p><strong>Hiring Mode: </strong>Permanent position</p><p><strong>Joining Time</strong>: ASAP/ immediate</p><br><p><strong>Job Description:</strong></p><p>An experienced <strong>Oracle Specialist – HR</strong> to provide functional support, troubleshooting, maintenance, and enhancement of Oracle HRMS modules within <strong>Oracle EBS R12</strong>. The successful candidate will work closely with HR, Finance, SCM, IT teams, business users, and vendors to ensure smooth system operations, effective issue resolution, and continuous improvement of Oracle ERP applications.</p><p><strong>&nbsp;</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Provide functional support and timely resolution for <strong>Oracle HRMS modules</strong> and related integrations in <strong>Oracle EBS R12</strong>.</p></li><li><p>Work with end users to understand business issues, troubleshoot system problems, and provide practical solutions.</p></li><li><p>Analyze application issues, identify root causes, and implement fixes or workarounds.</p></li><li><p>Escalate complex issues to vendors or higher-level support teams when required.</p></li><li><p>Support system enhancements, customizations, and integrations to meet business needs.</p></li><li><p>Prepare functional specifications for data conversion, migration, and interfaces.</p></li><li><p>Support and document business processes, procedures, and system changes.</p></li><li><p>Manage and coordinate <strong>User Acceptance Testing (UAT)</strong> while ensuring system governance is maintained.</p></li><li><p>Conduct process design workshops to assess current processes and define future-state improvements.</p></li><li><p>Develop and deliver user training on Oracle EBS functionality and best practices.</p></li><li><p>Create and maintain user guides, troubleshooting documents, and knowledge base materials.</p></li><li><p>Stay updated on Oracle EBS R12 features and recommend system improvements.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>computer science, Engineering, or a related field</strong>.</p></li><li><p>Minimum <strong>10 years of functional implementation and support experience</strong> in <strong>Oracle HRMS</strong>.</p></li><li><p>Strong hands-on experience with <strong>Oracle EBS R12</strong>.</p></li><li><p>Experience in solution design and system configuration.</p></li><li><p>Knowledge of <strong>SQL and PL/SQL</strong>.</p></li><li><p>Experience in creating functional specifications for interfaces, data conversion, and migration.</p></li><li><p>Strong understanding of HR business processes and Oracle HRMS functionalities.</p></li><li><p>Ability to work closely with cross-functional teams including <strong>HR, Finance, SCM, IT, and business operations</strong>.</p></li><li><p>Strong analytical, troubleshooting, and problem-solving skills.</p></li><li><p>Excellent verbal and written communication skills in English.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience working as a trusted advisor across business and IT teams.</p></li><li><p>Strong background in process improvement, system governance, and ERP project support.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Ideal Candidate Profile</strong></p><p>The ideal candidate is a strong Oracle HRMS functional specialist with deep experience in <strong>Oracle EBS R12</strong>, capable of supporting business users, managing system enhancements, handling UAT, and translating business requirements into effective system solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p>Kindly attach your updated profile (English) in Microsoft Word format and share the following details</p><br><ol><li><p>Full Name:</p></li><li><p>Permanent Address:</p></li><li><p>Nationality:</p></li><li><p>Date of Birth:</p></li><li><p>Single / Married:</p></li><li><p>Contact Nos:</p></li><li><p>Mail Id:</p></li><li><p>Employer / Payroll Company &amp; Location:</p></li><li><p>Current Location:</p></li><li><p>Total Experience:</p></li><li><p>Relevant Experience:</p></li><li><p>Current Salary:</p></li><li><p>Expected Salary:</p></li><li><p>Shortest Joining Time:</p></li><li><p>Are you comfortable to work on the above Job Description?</p></li><li><p>How many years of experience as Oracle EBS HRMS Functional Consultant?</p></li><li><p>How many implementation projects have you done?</p></li><li><p>How many support projects have you done?</p></li><li><p>Are you locally available in UAE (then, attach your Visa copy)?</p></li></ol><br><br><br><p>Regards</p><p>Zyagulf Information Technology, UAE</p><br><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Participate in requirement gathering workshops with business stakeholders and banking SMEs.</p><p>Provide technical support to configure and implement FLEXCUBE solutions across:</p><ul><li><p>Loans and Deposits</p></li><li><p>Trade Finance</p></li><li><p>Securities</p></li><li><p>Money Market</p></li><li><p>Foreign Exchange</p></li><li><p>CASA (Current Account and Savings Account)</p></li></ul><p>Support UAT activities and coordinate with business teams for issue resolution.</p><p>Technical Responsibilities:</p><ul><li><p>Review FLEXCUBE customizations, extensions, and integrations.</p></li><li><p>Work closely with development teams on:</p><ul><li><p>PL/SQL development</p></li><li><p>Batch processing</p></li><li><p>Reports and customization frameworks</p></li></ul></li><li><p>Support data migration strategy, reconciliation, and cutover activities.</p></li><li><p>Troubleshoot UAT issues and provide root cause analysis.</p></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills</strong></p><p><strong>Oracle FLEXCUBE Experience</strong></p><p>Hands-on experience in:</p><ul><li><p>FLEXCUBE Core module</p></li><li><p>CASA Module</p></li><li><p>Loans and Deposits</p></li><li><p>Trade Finance</p></li><li><p>Limits and Collateral Management</p></li><li><p>Accounting and GL Integration</p></li><li><p>End-of-Day (EOD) and Beginning-of-Day (BOD) processing</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Oracle PL/SQL</p></li><li><p>Data migration and reconciliation</p></li><li><p>SQL Performance Tuning</p></li><li><p>Oracle Database</p></li><li><p>XML/XSD</p></li><li><p>SOAP and REST APIs</p></li><li><p>Java-based FLEXCUBE integrations (preferred)</p></li><li><p>UNIX/Linux scripting</p></li></ul><p><strong>Required Experience / Knowledge Areas</strong></p><p><strong>Banking Domain Knowledge</strong></p><p>Good understanding of:</p><ul><li><p>Corporate Banking</p></li><li><p>CASA module</p></li><li><p>Loan and Deposits Operations</p></li><li><p>Trade Finance Operations</p></li></ul><p><strong>Good-to-Have Skills</strong></p><ul><li><p>Experience with FLEXCUBE Universal Banking (FCUBS) latest versions.</p></li><li><p>Corporate Banking Support Experience.</p></li><li><p>Experience with modern banking transformation initiatives.</p></li><li><p>Experience with the latest versions of banking transformation initiatives.</p></li></ul><p></p></section>

<p> <strong>Job Description:</strong></p><ul><li>Continuously learn and build domain expertise across multiple products and customers.</li><li>Analyze current product usage and other success indicators and identify specific improvement opportunities for each customer based on a prescribed success plan.</li><li>Lead structured Success Meetings to show customers where they currently stand and provide confident, clear success goals and next steps for them to grow their usage and value towards best practice.</li><li>Provide hands-on feature demos to help customers realize the full potential and business benefit of product capabilities and minimize the fog of uncertainty around how to add or use those features.</li><li>Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement.</li><li>Prepare Success Plans for each customer based on inputs including current entitlement and usage data, relevant product and customer updates or highlights, and clear recommendations and next steps for the next stage of the success journey.</li><li>Lead structured success meetings with customers to review their Success Plan and ensure they understand the next steps and are excited to make progress to achieve their next phase of value growth.</li><li>Provide demonstrations and walkthroughs of product capabilities to help drive engagement and feature adoption.</li><li>Act as a trusted advisor to the customers. Build trust and confidence with customers through clear communication and by delivering on commitments.</li><li>Ensure a solid understanding of the customer's technical environment, business goals, and best practices to recommend ideal solutions for success.</li><li>Provide expert coaching to customers on individual elements of the plan and respond to inbound, 'how-to' inquiries that fall between technical support issues and consulting services.</li><li>Utilize project management skills to implement Success Plans, and ensure that both the customer and internal teams are working towards mutually agreed objectives.</li><li>Create product 'how to' and best practice artifacts such as blog posts, presentations, job aids, or FAQs to accelerate best practice sharing and coaching effectiveness.</li><li>Invest in self-directed and other forms of learning to build expertise in the assigned products and customers.</li></ul><p><br></p><p><strong>Qualifications, Skills and Prior Work Experience:</strong></p><ul><li>3+ years experience in the Enterprise Software industry</li><li>2+ years in a Customer Success or similar role, with a proven ability to deliver and grow customer value with enterprise technology solutions.</li><li>Proven track record in managing 30+ customers simultaneously and building customer relationships with both business and technical stakeholders.</li><li>Increasing levels of customer interaction and responsibility for driving customer retention and/or growth outcomes with customers.</li><li>Experience in customer-facing roles including support, project management, presales, professional services, training, or consulting.</li><li>Passion for customer success and experience of achieving customer satisfaction with existing products.</li><li>Ability to articulate technical concepts and understand business drivers.</li><li>Self-motivated, Self Starter and able to work successfully in a 100% virtual environment.</li><li>Fluent in spoken and written English (business and IT vernacular).</li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Collaborate with stakeholders to gather data management requirements</p></li><li><p>Design and implement data management and governance solutions using Informatica IDMC and other toolsets</p></li><li><p>Analyze data quality issues and propose solutions to improve data accuracy and reliability</p></li><li><p>Conduct data profiling and data lineage analysis to support data governance initiatives</p></li><li><p>Develop and maintain data management policies, standards, and procedures</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or related field</p></li><li><p>Proven experience as a Business Analyst in data management and governance</p></li><li><p>Expertise in Informatica IDMC or equivalent data management and governance toolsets</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Excellent communication and stakeholder management skills</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Implement and maintain data management and governance solutions using Informatica IDMC and similar tools</p></li><li><p>Develop and enforce data quality standards and procedures</p></li><li><p>Collaborate with cross-functional teams to ensure data accuracy and consistency</p></li><li><p>Provide training and support to end users on data management best practices</p></li><li><p>Stay up-to-date on industry trends and best practices in data management and governance</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or related field</p></li><li><p>Experience implementing data management and governance solutions using Informatica IDMC or similar tools</p></li><li><p>Strong understanding of data quality concepts and best practices</p></li><li><p>Excellent communication and collaboration skills</p></li><li><p>Ability to work effectively in a fast-paced environment.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Riverbed NPM Including (AppResponse , Netprofiler, NetIM, Portal) · Provide centralized remote monitoring service from vendor NOC · Perform continuous monitoring of Riverbed alerts and dashboards · Validate alerts, create incidents, and perform L1 triage · Escalate incidents based on defined SOPs · Provide continuous tuning and optimization aligned with OEM services · Deliver reporting, trend analysis, and recommendations</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Minimum of 5 years of hands-on experience with Riverbed NPM solutions (SteelCentral, NetIM, etc.).</li><li>Proven expertise in network protocols (TCP/IP, HTTP, DNS, etc.) and network troubleshooting.</li><li>Strong understanding of application performance monitoring (APM) concepts and methodologies.</li></ul><p></p></section>