CS Cart Jobs in UAE
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Company Description Kanz Jewels was founded in 1994 in Dubai by industry pioneer Anil Dhanak, who brought extensive jewelry business experience and entrepreneurial drive to build the brand from the ground up. Known for distinctive product designs, a wide range of fine jewelry, high-quality craftsmanship, and attentive customer service, Kanz has grown into a timeless and respected name in the region. Each Kanz piece is individually selected and personalized, offering customers unique statement jewelry that reflects their tastes. From its beginnings with a small team in the traditional Dubai Gold Souk, Kanz Jewels has expanded to seven outlets in the Gold Souk and operates a dedicated workshop for jewelry manufacturing.<br>Role Description The Information Technology Executive is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for overseeing daily IT operations, including maintaining hardware and software systems, managing user accounts, and ensuring reliable network connectivity across all outlets and the workshop. The individual will provide technical support to staff, diagnose and resolve IT issues, and coordinate troubleshooting efforts to minimize downtime. Responsibilities also include monitoring system performance, implementing security best practices, managing backups, and collaborating with management to plan technology upgrades that support business growth. The role involves documenting IT procedures, training users on systems and tools, and liaising with external vendors when required.<br>Qualifications<br> Candidates should possess strong Information Technology and IT Operations skills, including familiarity with enterprise systems and general IT infrastructure management. Candidates should possess hands-on Troubleshooting and Technical Support skills to diagnose, resolve, and prevent recurring hardware and software issues. Candidates should possess Network Administration skills, including basic configuration, monitoring, and maintenance of LAN/WAN, Wi-Fi, and related network devices. Candidates should possess knowledge of IT security best practices, data backup and recovery procedures, and user access management. Candidates should possess strong organizational and communication skills, with the ability to work collaboratively with non-technical teams and vendors. Relevant diploma or degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Comp TIA Network+, Microsoft, Cisco) are an advantage. Experience in a retail or multi-location environment is beneficial, especially in supporting point-of-sale systems and integrated business applications.
Company Description Kanz Jewels was founded in 1994 in Dubai by industry pioneer Anil Dhanak, who brought extensive jewelry business experience and entrepreneurial drive to build the brand from the ground up. Known for distinctive product designs, a wide range of fine jewelry, high-quality craftsmanship, and attentive customer service, Kanz has grown into a timeless and respected name in the region. Each Kanz piece is individually selected and personalized, offering customers unique statement jewelry that reflects their tastes. From its beginnings with a small team in the traditional Dubai Gold Souk, Kanz Jewels has expanded to seven outlets in the Gold Souk and operates a dedicated workshop for jewelry manufacturing.<br>Role Description The Information Technology Executive is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for overseeing daily IT operations, including maintaining hardware and software systems, managing user accounts, and ensuring reliable network connectivity across all outlets and the workshop. The individual will provide technical support to staff, diagnose and resolve IT issues, and coordinate troubleshooting efforts to minimize downtime. Responsibilities also include monitoring system performance, implementing security best practices, managing backups, and collaborating with management to plan technology upgrades that support business growth. The role involves documenting IT procedures, training users on systems and tools, and liaising with external vendors when required.<br>Qualifications<br> Candidates should possess strong Information Technology and IT Operations skills, including familiarity with enterprise systems and general IT infrastructure management. Candidates should possess hands-on Troubleshooting and Technical Support skills to diagnose, resolve, and prevent recurring hardware and software issues. Candidates should possess Network Administration skills, including basic configuration, monitoring, and maintenance of LAN/WAN, Wi-Fi, and related network devices. Candidates should possess knowledge of IT security best practices, data backup and recovery procedures, and user access management. Candidates should possess strong organizational and communication skills, with the ability to work collaboratively with non-technical teams and vendors. Relevant diploma or degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Comp TIA Network+, Microsoft, Cisco) are an advantage. Experience in a retail or multi-location environment is beneficial, especially in supporting point-of-sale systems and integrated business applications.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Computer Assistant / Software Support Executive</b></p><p><b>Location:</b> Sheikh Zayed Road, Dubai, UAE</p><p><b>About Us</b></p><p>Digital Hakimi Trading LLC (Ezi-Pos Cloud) is a software company providing POS and business management solutions for restaurants, retail stores, supermarkets, and salons across the UAE.</p><p><b>Job Summary</b></p><p>We are looking for a Computer Assistant / Software Support Executive to join our team. The successful candidate will install and configure computers, printers, and POS hardware, provide on-site customer training, and assist customers in using our billing software efficiently.</p><p><b>Responsibilities</b></p><ul><li>Install and configure Windows operating systems.</li><li>Install and troubleshoot printers, barcode scanners, cash drawers, and POS hardware.</li><li>Install and configure our POS and billing software.</li><li>Visit customer locations across the UAE for software installation and training.</li><li>Train customers on billing, invoicing, sales, inventory, purchases, reports, and daily operations.</li><li>Provide basic troubleshooting and technical support.</li><li>Coordinate with the support team to resolve customer issues.</li><li>Maintain installation and service records.</li><li>Deliver professional customer service during on-site visits.</li></ul><p><b>Requirements</b></p><ul><li>Good knowledge of Windows installation and computer troubleshooting.</li><li>Experience installing printers and basic networking.</li><li>Experience with POS, ERP, Billing, or Business Software is preferred.</li><li>Good communication skills in English. Arabic is an advantage.</li><li>Willingness to travel to customer locations across the UAE.</li><li>UAE Driving License is preferred.</li><li>Basic knowledge of Microsoft Office.</li></ul><p><b>Job Details</b></p><ul><li>Location: Sheikh Zayed Road, Dubai</li><li>Working Hours: 12:30 PM – 9:00 PM</li><li>Weekly Off: Sunday</li></ul><p><b>Salary & Benefits</b></p><ul><li><b>Guaranteed Salary:</b> AED 2,500 per month</li><li>Performance-based incentives available.</li><li>Training and career growth opportunities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Windows Installation</p><p>Printer Installation</p><p>Networking</p><p>Billing Software</p></div>
Job Description: We are seeking a skilled Remote IT Technician to provide technical support and troubleshooting for our team and clients. You will handle system issues, resolve technical problems, and ensure smooth technology operations in a fully remote environment. Responsibilities:Diagnose and resolve hardware, software, and network issues remotely. Provide technical support through chat, email, or video calls. Install, configure, and update software and system tools. Assist with system monitoring, performance checks, and basic maintenance tasks. Guide users through troubleshooting steps and provide clear technical instructions. Maintain accurate logs of issues, resolutions, and system updates. Ensure security protocols are followed and escalate complex issues when necessary. Requirements:Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Prior experience in IT support, help desk, or technical troubleshooting is an advantage. Strong understanding of operating systems, basic networking, and common software tools. Excellent problem-solving and communication skills. Proficiency with remote support tools and ticketing systems. Ability to work independently, multitask, and solve problems efficiently in a remote setup. High attention to detail and ability to follow structured troubleshooting processes. Benefits:Competitive salary and performance-based bonuses. Full remote flexibility with a supportive virtual work culture. Opportunities for IT training, certifications, and ongoing professional development. Work-life balance with flexible scheduling options. Exposure to a wide range of technical systems, tools, and support scenarios.
Key Responsibilities Lead and manage the organization's IT infrastructure, including networks, servers, cloud services, ERP, cybersecurity, and enterprise applications. Drive ERP implementation, optimization, and user adoption while ensuring business continuity. Develop and execute IT strategies aligned with business objectives and manufacturing operations. Manage IT projects, budgets, vendors, assets, and software licensing. Ensure high availability, security, backup, disaster recovery, and compliance with IT policies and cybersecurity standards. Lead and develop the IT team while providing technical support across the organization. Monitor system performance, implement continuous improvements, and support digital transformation initiatives. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field (MBA is an advantage).7–10 years of progressive IT experience, including at least 3 years in an IT leadership role within manufacturing, FMCG, or process industries. Hands-on experience with SAP or other Tier-1 ERP systems and enterprise IT infrastructure. Strong knowledge of Microsoft technologies, networking, cloud platforms, cybersecurity, backup & disaster recovery, and IT service management. Experience supporting manufacturing environments, including production, warehousing, inventory, quality, and maintenance systems. Professional certifications such as PMP, SAP Activate, CCNA, Microsoft, or CISSP are advantageous. Excellent leadership, project management, vendor management, communication, and problem-solving skills.
Company Description ARMAF BEAUTÉ is a beauty brand that champions self-expression and individuality through makeup. Rooted in inclusivity, the company celebrates all skin tones, genders, and styles, offering a diverse range of colors, innovative formulations, and bold packaging. The brand positions makeup as an empowering experience, encouraging creativity as a form of self-love. ARMAF BEAUTÉ seeks team members who are inspired by diversity, artistic expression, and authentic personal style.<br>Role Description The IT Support Officer is a part-time, hybrid role based in Dubai, with the flexibility to complete some tasks from home. This role is responsible for providing day-to-day technical support to team members, including diagnosing and resolving hardware, software, and network issues. The IT Support Officer will support desktop computers and peripherals, manage printer installations and configurations, and ensure devices are secure and up to date. The role involves handling support tickets, documenting solutions, and collaborating with internal stakeholders to maintain a reliable and efficient technology environment that supports ARMAF BEAUTÉ’s creative operations.<br>Qualifications<br> Strong Technical Support and Troubleshooting skills to diagnose, resolve, and document IT issues efficiently. Solid foundation in Information Technology, including basic networking, operating systems, and common business applications. Hands-on experience with Desktop Computers, including setup, configuration, maintenance, and user support. Proficiency in Printer Support, including installation, connectivity, and resolving print-related problems. Relevant education or certification in IT or Computer Science (e.g., diploma, degree, or industry certifications such as Comp TIA A+). Ability to communicate clearly with non-technical users and provide patient, user-focused support. Strong organizational skills, attention to detail, and ability to manage multiple support requests in a fast-paced environment. Experience in a retail, beauty, or creative environment is an advantage, as well as familiarity with hybrid work setups.
Role Description The IT Compliance Manager is a part-time hybrid role based in Dubai, with a combination of on-site work and flexible work-from-home arrangements. The role involves developing, implementing, and maintaining IT compliance policies and procedures aligned with institutional standards, regulatory requirements, and best practices. The IT Compliance Manager will conduct regular audits and risk assessments, monitor adherence to security and data protection guidelines, and document findings and remediation plans. Daily responsibilities include working with IT and academic teams to resolve compliance-related issues, providing guidance on secure systems usage, and supporting incident response and reporting. The role requires collaboration with internal stakeholders and external partners to ensure continuous improvement of IT governance, security posture, and compliance frameworks. Qualifications Candidates should possess strong skills in Information Technology and a solid understanding of IT infrastructure, security, and systems administration. Candidates should possess Technical Support and Troubleshooting skills to diagnose, resolve, and document IT and compliance-related issues. Candidates should possess Team Leadership and Team Management skills to guide cross-functional teams and coordinate compliance activities. Experience in IT compliance, governance, risk management, or information security frameworks (such as ISO 27001, GDPR, or similar standards) is highly beneficial. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (e.g., CISA, CISM, ISO 27001 Lead Implementer) are an advantage. Strong analytical, documentation, and communication skills, with the ability to explain complex technical and compliance concepts to non-technical stakeholders. Ability to work effectively in a hybrid setup, manage multiple priorities, and collaborate with diverse teams across locations.
Company Description Pickl is a Dubai-born burger concept known for its award-winning cheeseburgers and fresh fried chicken sandwiches made without preservatives, hormones, or antibiotics. Recognized repeatedly as Best Burger and Best Fried Chicken by regional food awards, Pickl has also been named Restaurant of the Year across multiple years. The brand focuses on delivering high-quality, FRESH. FAST. FOOD. to guests in a casual, energetic environment. Pickl has expanded to seven countries across the region, including the UAE, Qatar, Bahrain, Egypt, Jordan, Oman, and Saudi Arabia, with further growth planned in Kuwait and Iraq. Guests can dine in or order delivery through all major UAE platforms.<br>Role Description The Information Technology Support Specialist is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for providing first-line technical and help desk support to restaurant and office staff, ensuring hardware, software, and networks operate reliably during daily operations. The specialist will handle troubleshooting of desktop computers and point-of-sale systems, resolve user incidents, and escalate complex issues when needed. Day-to-day tasks include installing and configuring devices, managing user accounts and access, maintaining asset inventories, and documenting support requests and resolutions. The role also supports IT security best practices, assists with system upgrades and deployments, and collaborates with cross-functional teams to minimize downtime and enhance overall technology performance.<br>Qualifications<br> Candidates should possess strong Technical Support and Help Desk Support skills to assist end users effectively and manage incident resolution. Candidates should possess solid Troubleshooting and Desktop Computers skills to diagnose and resolve hardware and software issues efficiently. Candidates should possess a foundational understanding of Information Technology, including operating systems, basic networking, and common business applications. Candidates should possess clear written and verbal communication skills and the ability to explain technical concepts in simple terms. Candidates should possess strong customer service orientation, time management, and organizational skills for a fast-paced hospitality environment. Relevant certifications (e.g., Comp TIA A+, ITIL Foundation) or a diploma/degree in IT, Computer Science, or a related field are beneficial. Experience supporting POS systems, restaurant operations technology, or multi-site environments is an advantage. Ability to work on-site in Dubai, occasionally outside standard hours, and collaborate with diverse teams across the region.
We are seeking an experienced IT Head with a strong background in Salesforce development, administration, and enterprise applications to lead our technology function and drive digital transformation initiatives across the organization. The ideal candidate will combine deep Salesforce expertise with strong leadership capabilities, overseeing business-critical systems, technology strategy, integrations, and application management while aligning technology solutions with business objectives.<br>Key Responsibilities:Design, develop, and customize Salesforce applications, workflows, and automation. Develop and maintain Apex classes, Triggers, Visualforce pages, and Lightning Components. Implement and support Salesforce Sales Cloud, Service Cloud, and other Salesforce products. Integrate Salesforce with third-party applications and internal systems using APIs. Perform data migration, data cleansing, and system enhancements. Troubleshoot and resolve Salesforce-related technical issues. Collaborate with business users to gather requirements and translate them into technical solutions. Ensure system security, performance, and scalability. Participate in software development lifecycle activities, including testing, deployment, and documentation. Provide technical support and training to end users when required.<br>Requirements Bachelor's degree in Information Technology, Computer Science, or a related field.5+ years of experience in IT, with significant Salesforce development and administration experience. Strong expertise in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce integrations. Experience leading technology projects and managing stakeholders. Strong understanding of cloud technologies, APIs, and enterprise applications. Salesforce certifications are preferred.<br>Technical Skills Salesforce CRMApex, Visualforce, Lightning Web Components (LWC) Salesforce Integrations (REST/SOAP APIs) Data Migration & Management System Architecture & Solution Design Cloud Technologies SQL and Database Management Application Support & Maintenance<br>If you have a proven track record of leveraging Salesforce and technology to drive business success, we invite you to apply.
Testing & Commissioning Engineer – Commercial Kitchen & Laundry Equipm PRIME TECHNOLOGIES (L.L.C.)
Information Technology
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Plan and execute testing & commissioning activities for kitchen, cold room, ventilation, and laundry systems.</p></li><li><p>Conduct equipment inspections, functional testing, and performance verification.</p></li><li><p>Coordinate with MEP teams for electrical, plumbing, drainage, gas, steam, and ventilation connections.</p></li><li><p>Prepare commissioning reports, checklists, test records, and handover documents.</p></li><li><p>Ensure compliance with project specifications, safety standards, and authority requirements.</p></li><li><p>Coordinate with suppliers and manufacturers for technical support and troubleshooting.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma/Bachelor’s degree in Mechanical, Electrical, Electromechanical, or related engineering field.</p></li><li><p>8–15 years of experience in testing & commissioning of commercial kitchen, cold room, refrigeration, or laundry equipment.</p></li><li><p>Experience in hospitality, hotel, healthcare, airport, catering, or industrial projects.</p></li><li><p>Knowledge of MEP systems, refrigeration, ventilation, electrical systems, and BMS integration.</p></li><li><p>Strong coordination and reporting skills.</p></li><li><p>UAE experience preferred.</p></li></ul><p></p></section>
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Overview The Remote IT Technician provides technical support, troubleshooting, and maintenance for computer systems, networks, and software applications from a remote setting. This role ensures smooth operation of IT infrastructure, resolves technical issues promptly, and assists end-users to maintain productivity. The Remote IT Technician collaborates with IT teams and other departments to implement solutions, improve system performance, and ensure compliance with IT policies and security standards. This position requires strong problem-solving skills, technical expertise, and excellent communication abilities. Key Responsibilities• Provide remote support for hardware, software, and network issues for end-users. • Troubleshoot technical problems, diagnose root causes, and implement effective solutions. • Install, configure, and update software applications and operating systems as needed. • Monitor system performance and conduct regular maintenance to ensure reliability and security. • Assist in the setup, configuration, and management of devices such as computers, printers, and mobile devices. • Maintain accurate records of support requests, solutions, and system changes. • Collaborate with IT teams to implement upgrades, patches, and infrastructure improvements. • Educate and guide end-users on best practices for using technology and maintaining security. • Respond to support tickets promptly, ensuring high levels of customer satisfaction. • Participate in IT projects, including network upgrades, software deployments, and security enhancements. Qualifications and Requirements• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. • 2–4 years of experience in IT support, helpdesk, or technical troubleshooting. • Strong knowledge of computer hardware, operating systems, software applications, and network protocols. • Experience with remote support tools, ticketing systems, and IT management platforms. • Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. • Strong organizational skills and attention to detail. • Effective communication and interpersonal skills, capable of assisting non-technical users. • Familiarity with security best practices and maintaining system integrity. • Ability to work independently, manage multiple tasks, and prioritize requests in a remote environment. • Flexibility to adapt to evolving technologies and new IT challenges. Summary The Remote IT Technician plays a vital role in maintaining IT infrastructure and supporting end-users in a virtual environment. By delivering timely technical solutions, ensuring system stability, and providing guidance, this role helps the organization operate efficiently and securely. The ideal candidate combines technical expertise, proactive problem-solving, and strong communication skills to excel in a remote support setting.
Role Description Provide first-line technical support to users for hardware, software, network, system, and access-related issues. Receive, log, prioritize, and resolve IT support requests through the helpdesk or ticketing system. Diagnose technical problems systematically and provide timely, practical solutions to minimize service disruption. Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, applications, and other IT equipment. Assist users with account setup, password resets, system access, email configuration, and common application issues. Escalate complex or unresolved incidents to the appropriate technical teams and follow up until resolution. Maintain accurate records of incidents, service requests, troubleshooting steps, resolutions, and IT assets. Support user onboarding and offboarding, including equipment preparation, account access, and basic system configuration. Monitor recurring technical issues and contribute to knowledge bases, troubleshooting guides, and service improvement initiatives. Assist with software updates, security controls, backups, system maintenance, and other routine IT operations. Ensure IT support activities follow internal policies, security requirements, and established service procedures. Communicate clearly and professionally with users, keeping them informed of issue status and expected resolution timelines. Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline. Good understanding of computer hardware, operating systems, software applications, networking, and common IT troubleshooting practices. Familiarity with Windows, Microsoft 365, email systems, printers, user accounts, and basic network troubleshooting. Experience with IT service management or ticketing systems is an advantage. Basic knowledge of cybersecurity, access management, endpoint security, and data protection principles. Strong analytical and problem-solving skills with a structured approach to troubleshooting. Excellent communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Strong organizational skills and attention to detail, with the ability to prioritize multiple support requests. Patient, proactive, service-oriented, and able to remain calm when handling urgent technical issues. Ability to work independently while collaborating effectively with IT teams and other departments.
<p>A well-established educational institution in the UAE is looking for a qualified, passionate, and dedicated IT Teacher to join its academic team. The ideal candidate should have strong knowledge of computer science and information technology, excellent communication skills, and the ability to create an engaging and practical learning environment for students.<br />
Plan and deliver engaging IT and Computer Science lessons according to the school curriculum.<br />
Teach students basic and advanced computer skills according to their grade level.<br />
Prepare lesson plans, presentations, assignments, practical activities, and learning materials.<br />
Teach topics such as computer fundamentals, MS Office, internet and digital literacy, programming, and basic networking as applicable.<br />
Conduct practical computer lab sessions and guide students during hands-on activities.<br />
Assess students through tests, assignments, projects, and practical examinations.<br />
Monitor student progress and provide constructive feedback.<br />
Maintain accurate records of attendance, grades, assessments, and student performance.<br />
Encourage students to develop problem-solving, logical thinking, and digital skills.<br />
Ensure proper and safe use of computers, software, internet, and other IT equipment.<br />
Maintain a positive, inclusive, and disciplined classroom environment.<br />
Keep teaching methods and IT knowledge updated with current technology trends.<br />
Communicate effectively with parents, colleagues, and school management when required.<br />
Participate in school meetings, events, training sessions, and extracurricular activities.<br />
Follow school policies, curriculum guidelines, safeguarding procedures, and professional standards.<br />
Requirements<br />
Bachelor’s degree in Computer Science, Information Technology, Education, or a related field.<br />
Previous teaching experience as an IT, Computer Science, or ICT Teacher is preferred.<br />
Strong knowledge of computer applications and IT concepts.<br />
Good classroom management and student engagement skills.<br />
Excellent verbal and written communication skills.<br />
Ability to explain technical concepts in a simple and practical manner.<br />
Good knowledge of MS Office and educational technology.<br />
Programming or coding knowledge will be an advantage.<br />
UAE teaching experience is preferred.<br />
Relevant teaching qualification/certification will be an advantage.<br />
Key Skills<br />
IT & Computer Science Knowledge<br />
Lesson Planning<br />
Classroom Management<br />
Student Assessment<br />
Computer Lab Management<br />
Digital Literacy<br />
Communication Skills<br />
Problem Solving<br />
Teamwork<br />
Educational Technology</p>
<p>Interested candidates can send their updated CV via WhatsApp: +971 52 224 3435</p>
<p>A well-established educational institution in the UAE is looking for a qualified, passionate, and dedicated IT Teacher to join its academic team. The ideal candidate should have strong knowledge of computer science and information technology, excellent communication skills, and the ability to create an engaging and practical learning environment for students.<br />
Plan and deliver engaging IT and Computer Science lessons according to the school curriculum.<br />
Teach students basic and advanced computer skills according to their grade level.<br />
Prepare lesson plans, presentations, assignments, practical activities, and learning materials.<br />
Teach topics such as computer fundamentals, MS Office, internet and digital literacy, programming, and basic networking as applicable.<br />
Conduct practical computer lab sessions and guide students during hands-on activities.<br />
Assess students through tests, assignments, projects, and practical examinations.<br />
Monitor student progress and provide constructive feedback.<br />
Maintain accurate records of attendance, grades, assessments, and student performance.<br />
Encourage students to develop problem-solving, logical thinking, and digital skills.<br />
Ensure proper and safe use of computers, software, internet, and other IT equipment.<br />
Maintain a positive, inclusive, and disciplined classroom environment.<br />
Keep teaching methods and IT knowledge updated with current technology trends.<br />
Communicate effectively with parents, colleagues, and school management when required.<br />
Participate in school meetings, events, training sessions, and extracurricular activities.<br />
Follow school policies, curriculum guidelines, safeguarding procedures, and professional standards.<br />
Requirements<br />
Bachelor’s degree in Computer Science, Information Technology, Education, or a related field.<br />
Previous teaching experience as an IT, Computer Science, or ICT Teacher is preferred.<br />
Strong knowledge of computer applications and IT concepts.<br />
Good classroom management and student engagement skills.<br />
Excellent verbal and written communication skills.<br />
Ability to explain technical concepts in a simple and practical manner.<br />
Good knowledge of MS Office and educational technology.<br />
Programming or coding knowledge will be an advantage.<br />
UAE teaching experience is preferred.<br />
Relevant teaching qualification/certification will be an advantage.<br />
Key Skills<br />
IT & Computer Science Knowledge<br />
Lesson Planning<br />
Classroom Management<br />
Student Assessment<br />
Computer Lab Management<br />
Digital Literacy<br />
Communication Skills<br />
Problem Solving<br />
Teamwork<br />
Educational Technology</p>
<p>Interested candidates can send their updated CV via WhatsApp: +971 52 224 3435</p>
Job Purpose:The Graduate Officer will support the IT team in maintaining and enhancing the Bank's technology infrastructure, assist with troubleshooting, and contribute to various projects aimed at optimizing IT services.<br><br>Key Responsibilities:Assist in the day-to-day maintenance and support of IT systems, networks, and software applications. Monitor and troubleshoot hardware, software, and network issues, escalating problems as necessary. Support the deployment, configuration, and upgrading of IT equipment and software. Assist in maintaining documentation related to IT policies, procedures, and configurations. Collaborate with cross-functional teams to understand technology needs and provide timely solutions. Participate in IT projects, including testing and implementation phases. Ensure compliance with IT security policies and standards. Provide end-user support, including training and guidance on technology tools and systems. Stay updated with emerging technologies and industry trends to recommend improvements.<br><br>Qualifications:Bachelor’s degree in Information Technology, Computer Science, or a Technology related field.<br><br>Other Skills:Basic understanding of computer networks, operating systems, and software applications. Familiarity with common IT tools and platforms. Strong problem-solving skills and attention to detail. Good communication skills, both written and verbal. Ability to work independently and as part of a team. Eagerness to learn and adapt to new technologies and processes.
Role Description We are seeking a proactive and customer-focused Technical Support Engineer to provide technical assistance, troubleshoot system and product issues, and ensure the reliable operation of our technology solutions. This role is responsible for delivering high-quality technical support, resolving incidents efficiently, and collaborating with internal teams to enhance product performance and customer satisfaction. Key responsibilities include:Provide technical support for hardware, software, systems, and applications through multiple communication channels. Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner. Investigate incidents, identify root causes, and implement effective solutions. Install, configure, test, and maintain systems, applications, and technical environments. Escalate complex issues to appropriate technical teams and coordinate issue resolution. Monitor system performance and recommend improvements to enhance reliability and efficiency. Create and maintain technical documentation, knowledge base articles, and user guides. Support product deployments, upgrades, system maintenance, and testing activities. Collaborate with engineering, product, and operations teams to improve product quality and customer experience. Ensure compliance with support processes, service standards, and documentation requirements. Stay up to date with new technologies, products, and industry best practices. Qualifications Bachelor's degree or above in Computer Science, Information Technology, Engineering, or a related discipline. Strong understanding of operating systems, networking, databases, and system troubleshooting. Knowledge of cloud platforms, APIs, virtualization, and enterprise applications is an advantage. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication, interpersonal, and customer service abilities. Proficiency in technical support tools, ticketing systems, and documentation practices. Ability to manage multiple priorities in a fast-paced environment. Strong organizational skills with attention to detail. Team-oriented mindset with a commitment to continuous learning and service excellence.
Barza Consulting is partnering with a leading fintech institution in Dubai to recruit an experienced IT Governance Manager.<br>This is an exciting opportunity for a technology governance professional to play a key role in strengthening IT governance frameworks, ensuring regulatory compliance, and driving effective technology risk management within a fast-paced and innovative fintech environment.<br>Key Responsibilities Develop, implement, and maintain IT governance frameworks, policies, and standards aligned with business and regulatory requirements. Ensure compliance with applicable regulatory frameworks, industry standards, and internal governance policies. Oversee IT risk management activities, including risk assessments, controls, and remediation initiatives. Monitor technology governance processes and recommend continuous improvements. Collaborate with technology, risk, compliance, audit, and business teams to ensure effective governance and control. Prepare governance reports, dashboards, and presentations for senior management and governance committees. Support internal and external audits and ensure timely closure of audit findings. Promote governance best practices across the technology function.<br>Requirements Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline.8+ years of experience in IT governance, technology risk, IT audit, or information security within the banking, financial services, or fintech sector. Strong knowledge of governance frameworks such as COBIT, ITIL, ISO 27001, and technology risk management practices. Familiarity with regulatory requirements applicable to financial institutions in the UAE. Excellent stakeholder management, communication, and analytical skills. Relevant professional certifications such as COBIT, CISA, CRISC, CGEIT, or ITIL are highly desirable.