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The Senior Manager of Governance is responsible for developing the information security and cybersecurity strategy and plan. This role aims to protect DET’s Information assets from risks, threats, and attacks by establishing robust security policies and aligning them with local and federal mandates, such as those from the Dubai Cyber Security Strategy and the Dubai Electronic Security Center.<br>The responsibilities include managing policy implementation, managing risk assessments, delivering training programs, and ensuring compliance across all technology platforms. Conducting investigations on information security policy breaches and recommending solutions. Coordinating with regulatory bodies and stakeholders to maintain and report on DET’s security posture, ensuring a secure operational environment.<br>Core Functional Responsibilities Develop the DET Group’s information security and cybersecurity strategy and plan in order to mitigate risks, attacks, and threats on the data assets of the DET Group. Design and manage new programs, projects, initiatives, and enhancement and implementation roadmap to strengthen the DET security. Manage the Information Security governance process including Policy and Standards across the DET. Ensure the alignment of the DET Group’s information security and cybersecurity strategy with local and federal strategies, such as the Dubai Cyber Security Strategy, and other requirements set by DESC. Additionally, maintain compliance with the ISO 27001:2022 standard to uphold international best practices in information security management alongside the ISR. Develop and implement of information security and cybersecurity policies, procedures, and standards for the DET Group, ensuring alignment with the ISR as well as leading practices and trends. Manage the provision of awareness and training sessions and program to all employees, leaders, strategic partners, etc. on information security and cyber security policies, to mitigate potential policy breaches. Conduct thorough and ongoing audits to ensure all employees, leaders, and strategic partners strictly adhere to DET's information security and cybersecurity policies. This includes verifying system access compliance, facilitating cybersecurity training, assessing risks, and maintaining detailed audit trails for continuous improvement and accountability. Provide support as needed, to manage any exceptions or deviations from information security and cybersecurity policies. Manage the implementation of information and cybersecurity risk assessments on DET Group, in order to gain intelligence on information security and cyber threats and risks DET is vulnerable to, based on its operations and its IT infrastructure components including applications, cloud, cryptography, and infrastructure, and accordingly recommend risk mitigation measures. Manage investigations on information security policy breaches conducted internally or through external parties, ensure policy breaches are being accurately reported, and accordingly identify solutions to policy breaches. Develop reports pertaining to information security and cybersecurity risk assessments results, as well as incidents related to information security. Ensure reports are being circulated to relevant stakeholders, and manage the delivery of presentations to the Director General as well as the Information Security Committee, as needed. Provide guidance and advice to end users, when needed, regarding potential threats and key considerations for the safe usage of systems and exchange of information. Provide guidance and subject matter expertise when it comes to the enhancement of information security controls, in coordination with the Technology team as well as IT vendors.

Company Description Soyl Restaurant is a hospitality-focused dining establishment committed to delivering a welcoming experience for every guest. The restaurant values attentive service, efficient operations, and a warm, professional atmosphere at all customer touchpoints. Team members are encouraged to collaborate, communicate clearly, and uphold high standards of service and presentation. Working at Soyl Restaurant offers opportunities to engage directly with guests, support daily operations, and contribute to a positive workplace culture. Role Description The Front Desk Receptionist at Soyl Restaurant is a full-time, on-site role based in Dubai. This role is responsible for greeting guests upon arrival, managing reservations, answering phone calls, and responding to inquiries in a professional and courteous manner. Daily tasks include coordinating seating with the service team, maintaining an organized reception and waiting area, and handling guest check-ins, special requests, and basic cashier or host duties as needed. The receptionist also supports administrative and clerical activities, such as recording guest details, managing messages, and assisting with internal communication. The role requires consistent professionalism, attention to detail, and a strong focus on delivering a positive guest experience. Qualifications Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, reservations, and basic administrative tasks. Candidates should possess excellent Communication and Customer Service skills to interact effectively with guests, handle inquiries, and resolve concerns. Candidates should possess professional Phone Etiquette skills to answer calls, provide information, and manage messages in a courteous manner. Previous experience in hospitality, restaurants, or front desk roles is beneficial. Ability to work on-site in Dubai, including weekends or shifts as required. Proficiency in English; additional languages are an advantage. Strong organizational skills, attention to detail, and a calm, professional demeanor in busy environments.

Requirements• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.• Minimum 5 years of professional IT experience.• Previous experience within a Construction Company, Main Contractor, or Engineering organization is highly preferred.• Strong experience managing Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, and Microsoft 365.• Extensive experience with virtualization technologies (VMware / Hyper-V).• Strong knowledge of enterprise networking including, LAN/WAN, VPN, Firewalls, VLANs, Switching, Routing, and Wireless Networks • Proven experience implementing and maintaining cybersecurity controls.• Experience with Endpoint Security, Antivirus Solutions, Email Security, MFA, Data Loss Prevention, Access Control, and Security Monitoring • Experience administering cloud services including Microsoft Azure and Microsoft 365.• Experience with ERP systems.• Experience implementing document management systems.• Ability to manage IT vendors and service providers.• Strong knowledge of software licensing and IT asset management.• Experience developing internal systems and automating business processes.• Knowledge of database administration (SQL Server or equivalent). Key Responsibilities• Manage the Company's complete IT infrastructure.• Develop and implement the Company's IT strategy.• Protect all Company information and digital assets.• Implement cybersecurity policies and monitor security risks.• Design and maintain secure network architecture.• Administer servers, storage, virtualization, and cloud environments.• Ensure business continuity through backup and disaster recovery planning.• Develop and maintain internal software solutions.• Manage ERP implementation and integration.• Support digital transformation initiatives.• Establish IT governance, policies, and procedures.• Ensure compliance with cybersecurity best practices.• Monitor system performance and proactively resolve issues.• Lead IT projects from planning through implementation.• Manage software licensing and IT procurement.• Oversee vendor relationships and third-party service providers.• Manage user access rights and information security controls.• Protect confidential Company information against cyber threats.• Maintain high system availability with minimal downtime.• Provide technical leadership and support across all Company departments.

Role Description Provide first-line technical support to users for hardware, software, network, system, and access-related issues. Receive, log, prioritize, and resolve IT support requests through the helpdesk or ticketing system. Diagnose technical problems systematically and provide timely, practical solutions to minimize service disruption. Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, applications, and other IT equipment. Assist users with account setup, password resets, system access, email configuration, and common application issues. Escalate complex or unresolved incidents to the appropriate technical teams and follow up until resolution. Maintain accurate records of incidents, service requests, troubleshooting steps, resolutions, and IT assets. Support user onboarding and offboarding, including equipment preparation, account access, and basic system configuration. Monitor recurring technical issues and contribute to knowledge bases, troubleshooting guides, and service improvement initiatives. Assist with software updates, security controls, backups, system maintenance, and other routine IT operations. Ensure IT support activities follow internal policies, security requirements, and established service procedures. Communicate clearly and professionally with users, keeping them informed of issue status and expected resolution timelines. Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline. Good understanding of computer hardware, operating systems, software applications, networking, and common IT troubleshooting practices. Familiarity with Windows, Microsoft 365, email systems, printers, user accounts, and basic network troubleshooting. Experience with IT service management or ticketing systems is an advantage. Basic knowledge of cybersecurity, access management, endpoint security, and data protection principles. Strong analytical and problem-solving skills with a structured approach to troubleshooting. Excellent communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Strong organizational skills and attention to detail, with the ability to prioritize multiple support requests. Patient, proactive, service-oriented, and able to remain calm when handling urgent technical issues. Ability to work independently while collaborating effectively with IT teams and other departments.

Job Description: We are seeking a skilled Remote IT Technician to provide technical support and troubleshooting for our team and clients. You will handle system issues, resolve technical problems, and ensure smooth technology operations in a fully remote environment. Responsibilities:Diagnose and resolve hardware, software, and network issues remotely. Provide technical support through chat, email, or video calls. Install, configure, and update software and system tools. Assist with system monitoring, performance checks, and basic maintenance tasks. Guide users through troubleshooting steps and provide clear technical instructions. Maintain accurate logs of issues, resolutions, and system updates. Ensure security protocols are followed and escalate complex issues when necessary. Requirements:Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Prior experience in IT support, help desk, or technical troubleshooting is an advantage. Strong understanding of operating systems, basic networking, and common software tools. Excellent problem-solving and communication skills. Proficiency with remote support tools and ticketing systems. Ability to work independently, multitask, and solve problems efficiently in a remote setup. High attention to detail and ability to follow structured troubleshooting processes. Benefits:Competitive salary and performance-based bonuses. Full remote flexibility with a supportive virtual work culture. Opportunities for IT training, certifications, and ongoing professional development. Work-life balance with flexible scheduling options. Exposure to a wide range of technical systems, tools, and support scenarios.

IT<br><br> Emirates Hills<br><br>IT Specialist<br><br>Our IT Team is growing!<br><br>Role Purpose<br><br>We are seeking an IT Specialist to support the day-to-day technology needs of the business across office, operational, and site environments. The IT Specialist is responsible for maintaining IT infrastructure, supporting users, resolving technical issues, coordinating system access, and ensuring that hardware, software, networks, and business systems remain secure, available, and fit for operational use.<br><br>This is a hands-on operational role suited to an IT professional who can balance user support with technical discipline, system administration, troubleshooting, vendor coordination, and IT governance. The role is particularly important in a multi-site environment where business continuity, speed of issue resolution, and standardisation across locations are critical.<br><br>Responsibilities<br><br>Day-to-Day IT Support<br><br>Serve as the first point of contact for all internal IT support requests (helpdesk, troubleshooting, escalation). Set up, configure, and maintain employee laptops, desktops, mobile devices, and peripherals. Manage user accounts, permissions, and access controls across all platforms (Microsoft 365, Google Workspace, etc.). Troubleshoot hardware, software, and connectivity issues promptly to minimise downtime.<br><br>Infrastructure & Network<br><br>Monitor and maintain the company's network infrastructure including routers, switches, firewalls, and Wi-Fi access points. Ensure reliable internet connectivity and VPN access for all staff. Maintain server environments (physical or cloud-based) and ensure regular backups are in place and tested.<br><br>Security & Compliance<br><br>Implement and enforce IT security policies including antivirus, patch management, and data protection. Monitor for security threats and respond to incidents in a timely manner. Ensure all software licenses are current and compliant. Systems & Software Management Manage and update software deployments and internal tools. Document IT processes, asset inventory, and system configurations. Projects & Improvements Identify opportunities to improve IT efficiency and reduce friction for the team. Support the rollout of new tools, systems, or infrastructure upgrades.<br><br>Required Experience & Profile<br><br>Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field preferred. Basic knowledge of hardware, software, printers, networking, Microsoft 365, and user support processes. Strong problem-solving ability, willingness to learn, and a service-oriented attitude. Good communication and organisational skills. Prior internship, academic project, or entry-level IT support exposure is an advantage, but not essential.<br><br>Entry-Level Consideration<br><br>This role is also open to fresh graduates and early-career IT professionals who meet the basic technical requirements and are eager to learn. The successful candidate will receive on-the-job training, work closely with more experienced team members, and gradually take on more responsibility across user support, device setup, and systems administration.<br><br>Department IT Locations Emirates Hills Employment type Full-time<br><br>Contact Anjana Kumar HR Manager<br><br>jobs--overlay#unobserve Click Outside common--modal:closed->jobs--overlay#observe Click Outside " data-jobs--overlay-overlay-value="false" data-jobs--overlay-overlay-class="!fixed flex flex-col inset-0 rounded-t-6 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form" ><br><br>IT<br><br> Emirates Hills<br><br>IT Specialist<br><br>Our IT Team is growing!<br><br>Loading application form

<p><strong>About Scarlet Royal</strong> </p><p>Scarlet Royal is a Dubai-based branding and digital agency helping ambitious businesses build stronger brands, improve their digital presence, and create more effective customer experiences. </p><p>Our services span brand strategy, visual identity, websites, digital products, marketing, content, and digital transformation. We work with startups, growing businesses, established companies, and regional organizations across the UAE and wider GCC. </p><p>We are looking for an experienced, Arabic-speaking Senior Business Development Manager who can independently manage the complete sales process, from identifying new opportunities and approaching prospects through to negotiation and contract signature. <br></p><p><strong>The Role</strong></p><br><p>This is a senior, full-cycle business development position with direct responsibility for generating and closing new business.</p><br><p>You will identify potential clients across different industries, build relationships with decision-makers, lead discovery meetings, coordinate the development of proposals and quotations, negotiate commercial terms, and convert qualified opportunities into signed projects.</p><br><p>The successful candidate will be commercially confident, proactive, highly independent, and comfortable selling strategic, creative, digital, and technology-related services.<br><br></p><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Identify and develop new business opportunities across the UAE and wider GCC.</p></li><li><p>Build and maintain a consistent pipeline of qualified prospects.</p></li><li><p>Conduct outbound prospecting through LinkedIn, email, direct outreach, networking, referrals, industry events, and personal connections.</p></li><li><p>Respond to inbound leads and assess their commercial potential.</p></li><li><p>Research prospective clients, their industries, business challenges, and potential service requirements.</p></li><li><p>Connect with founders, business owners, executives, marketing leaders, and other senior decision-makers.</p></li><li><p>Lead discovery meetings to understand client objectives, challenges, budgets, timelines, procurement requirements, and decision-making processes.</p></li><li><p>Qualify opportunities based on strategic fit, commercial potential, readiness, and available budget.</p></li><li><p>Translate client requirements into clear internal briefs for Scarlet Royal’s strategy, creative, digital, marketing, and technical teams.</p></li><li><p>Coordinate the preparation of tailored proposals, presentations, scopes of work, and quotations.</p></li><li><p>Present Scarlet Royal’s capabilities, recommended approach, project scope, and commercial offer to prospective clients.</p></li><li><p>Manage client follow-ups, objections, negotiations, procurement discussions, and contract-related communication.</p></li><li><p>Take ownership of each opportunity from initial prospecting through to signed agreement and project handover.</p></li><li><p>Maintain accurate records of opportunities, activities, follow-ups, forecasts, and sales progress within the company’s CRM.</p></li><li><p>Provide regular sales pipeline reports and revenue forecasts to management.</p></li><li><p>Develop long-term relationships with prospective and existing clients.</p></li><li><p>Identify opportunities for cross-selling, upselling, account expansion, and repeat business.</p></li><li><p>Represent Scarlet Royal at relevant business meetings, exhibitions, conferences, networking events, and industry gatherings.</p></li><li><p>Work toward agreed sales, revenue, and new-business targets.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><p><strong>Requirements</strong></p><br><ul><li><p>Professional fluency in both <strong>Arabic and English is mandatory</strong>.</p></li><li><p>Proven senior-level experience in business development, sales, or client acquisition.</p></li><li><p>Demonstrated ability to independently manage the complete B2B sales cycle, from prospecting through to contract signature.</p></li><li><p>Strong track record of generating qualified opportunities and closing service-based contracts.</p></li><li><p>Previous experience selling services within branding, marketing, advertising, digital, technology, consulting, or professional services.</p></li><li><p>Confidence in communicating and negotiating with founders, business owners, C-level executives, marketing directors, and senior decision-makers.</p></li><li><p>Strong understanding of consultative and solution-based selling.</p></li><li><p>Excellent presentation, negotiation, communication, and relationship-management skills.</p></li><li><p>Ability to understand complex client requirements and translate them into commercially viable opportunities.</p></li><li><p>Strong commercial judgment and confidence discussing project value, budgets, scope, timelines, payment terms, and contractual conditions.</p></li><li><p>Strong understanding of the UAE and GCC business environment.</p></li><li><p>Ability to build relationships across different industries and client segments.</p></li><li><p>Highly organized, proactive, persistent, target-driven, and results-oriented.</p></li><li><p>Ability to work independently while coordinating closely with multidisciplinary internal teams.</p></li><li><p>Currently based in the UAE (preferably in Dubai).<br><br></p></li></ul><p><strong>Preferred Experience</strong><br></p><ul><li><p>Existing professional network within the UAE or wider GCC.</p></li><li><p>Previous experience selling branding, brand strategy, visual identity, website development, UX/UI, digital transformation, marketing, content, or creative services.</p></li><li><p>Experience working within a branding, creative, marketing, digital, technology, or consulting agency.</p></li><li><p>Experience using LinkedIn Sales Navigator, CRM platforms, and sales prospecting tools.</p></li><li><p>Experience participating in pitches, tenders, RFPs, and formal procurement processes.</p></li><li><p>Experience working with both privately owned businesses and larger corporate organizations.</p></li><li><p>Additional languages are an advantage.</p></li></ul><p><br></p><p><strong>What Success Looks Like</strong></p><br><ul><li><p>A consistent pipeline of relevant and commercially qualified opportunities.</p></li><li><p>Regular acquisition of new clients across the UAE and GCC.</p></li><li><p>Strong relationships with founders, executives, marketing leaders, and industry decision-makers.</p></li><li><p>Effective qualification of opportunities based on client needs, budget, timing, and strategic fit.</p></li><li><p>High-quality proposals developed in collaboration with Scarlet Royal’s internal teams.</p></li><li><p>Achievement of agreed sales and revenue targets.</p></li><li><p>New contracts secured at commercially sustainable values and margins.</p></li><li><p>Accurate sales forecasting and structured CRM management.</p></li><li><p>Clear and professional handovers from business development to project delivery teams.</p></li><li><p>Contribution to Scarlet Royal’s long-term market presence and revenue growth.</p></li></ul><p><br></p><p><strong>Compensation</strong><br></p><p>The compensation package consists of:</p><ul><li><p>A monthly base salary.</p></li><li><p>A performance-based commission linked to successfully closed and collected business.</p></li><li><p>The opportunity to increase total earnings through consistent sales performance.</p></li><li><p>Commission terms and sales targets will be discussed during the recruitment process.</p></li></ul><p><br></p><p><strong>What We Offer</strong><br></p><ul><li><p>A senior position with direct influence on the agency’s commercial growth.</p></li><li><p>A combination of stable base compensation and uncapped performance potential.</p></li><li><p>The opportunity to sell a broad portfolio of strategic, creative, digital, marketing, and technology services.</p></li><li><p>Access to a multidisciplinary team that supports proposal development and project delivery.</p></li><li><p>Exposure to clients and opportunities across different industries in the UAE and GCC.</p></li><li><p>Direct collaboration with company leadership.</p></li><li><p>A high level of independence and ownership over the sales process.</p></li><li><p>A professional, ambitious, and collaborative working environment.</p></li></ul>

<ul><li><p>Coordinate different NOC Entities to complete NOC documents, issues and its clearance.</p></li><li><p>Keep a record for each NOC and its progress.</p></li><li><p>Identify the Client requirements pertaining to NOC/ Interface and Prepare documents, and its resubmission as required.</p></li><li><p>Make mails / calls to third party agency coordinator to understand their actual requirements and response</p></li><li><p>Keeping NOC Register and its updating</p></li><li><p>Preparing NOC documents, drawings, calculation using project team and consultant as required.</p></li><li><p>Speaking skills in English & Arabic</p></li><li><p>Experience in uploading NOC portals of different entities.</p></li><li><p>Coordinating with other contractor for interface issues</p></li><li><p>Coordinating with Engineering team to update the changes in the engineering documents/ drawings</p></li><li><p>Arranging meeting with NOC team, third party entities, Clients etc.</p></li><li><p>Preparing agenda and minutes of all NOC and Interface meetings.</p></li><li><p>Basic knowledge about google earth, Arch GIS</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>Minimum of 5-7 years of progressive experience in IT, with a significant focus on system integration and interface management.</p></li><li><p>Proven track record of successfully managing complex integration projects in large enterprises.</p></li><li><p>Hands-on experience with various integration technologies such as APIs, ESBs, ETL tools, and message queues.<br><br></p><p><strong>Eligibility Criteria</strong></p><p>✔ Experience in construction (not design), Pipeline / Oil & Gas / EPC / Flowline / Wellhead / Brownfield / Upstream / Onshore</p><p>✔ Gulf / ADNOC experience preferred</p><p>✔ Clean-shaven policy applicable</p><p>✔ Candidates must be immediate joiners</p><p>❌ Candidates with Metro / Building / Road Infrastructure experience are not eligible</p><p>Attached JDs for your reference.<br><br></p><p><strong>Age Criteria:</strong></p><p>Maximum age limit is 49 years</p><p>For managerial positions, this may be extended up to 50 years if the candidate has significant Gulf experience<br></p><p><strong>Managerial and SR. Positions:</strong></p><p>A minimum of 5 years of Gulf experience in the relevant field is mandatory<br></p><p><strong>Interview Date: </strong>Mumbai - 09th Aug 2026, Sunday, Chennai - 12th Aug 2026, Wednesday & Kochi - 16th Aug 2026, Sunday - Reporting time – 08:30 AM to 12:00 PM & 2:30 PM to 3:30 PM<br></p><p><strong>Mumbai - Mirage Hotel,</strong></p><p>Mumbai International Airport Approach Road, Near Marol Aqua Metro Stn. Andheri (East), Mumbai, Maharashtra, India – 400 059.</p><p>Waiting Hall – Amber Hall<br></p><p><strong>Chennai - The Residency Towers,</strong></p><p>115, Sir Thyagaraya Road, Chennai 600017</p><p>Waiting Hall – Senator Hall<br></p><p><strong>Kochin - Crowne Plaza Kochi,</strong></p><p>XI 641A Kundanoor Junction, NH-47 Bypass</p><p>Maradu, Ernakulam, Kerala, India, 682305</p><p>Waiting Hall – Onam Hall</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><br><p>We are seeking a proactive and experienced Mid-Level IT Project Manager in Sharjah to lead and coordinate IT and digital transformation projects. The ideal candidate will manage project execution, stakeholder communication, timelines, risks, vendors, and delivery quality while ensuring alignment with business objectives and client expectations.</p><br><p>The role requires strong project coordination skills, hands-on follow-up, and the ability to work within multicultural environments and fast-paced customer engagements.</p><br><p><b>Key Responsibilities</b></p><br><ul><li><p>Manage end-to-end delivery of IT projects from initiation to closure.</p><br></li><li><p>Prepare and maintain project plans, schedules, RAID logs, and status reports.</p><br></li><li><p>Coordinate internal teams, subcontractors, vendors, and client stakeholders.</p><br></li><li><p>Monitor project scope, budget, timelines, and resource allocation.</p><br></li><li><p>Conduct regular project meetings and prepare meeting minutes/action trackers.</p><br></li><li><p>Identify project risks, issues, and dependencies and drive mitigation plans.</p><br></li><li><p>Ensure compliance with project governance, processes, and quality standards.</p><br></li><li><p>Support change request management and impact assessments.</p><br></li><li><p>Track project deliverables and ensure timely execution.</p><br></li><li><p>Communicate project progress and escalations to management and clients.</p><br></li><li><p>Support procurement, technical coordination, UAT, testing, and handover activities.</p><br></li><li><p>Ensure proper project documentation and reporting.</p><br></li></ul><p><b>Requirements:</b></p><br><ul><li><p>Experience managing medium-scale IT infrastructure, software, systems integration, or smart technology projects.</p><br></li><li><p>Familiarity with project management methodologies (Waterfall / Agile / Hybrid).</p><br></li><li><p>Strong understanding of project lifecycle and stakeholder management.</p><br></li><li><p>Excellent communication and reporting skills.</p><br></li><li><p>Strong organizational and multitasking abilities.</p><br></li><li><p>Experience working with government entities</p><br></li><li><p>PMP or &nbsp;PRINCE2 certification.</p><br></li><li><p>Vendor and subcontractor management experience.</p><br></li><li><p>Familiarity with MS Project.</p><br></li><li><p>Strong communication in English (Arabic is a plus)</p><br></li><li><p>Flexiblility to work with multiple time zones in Europe and US</p><br></li><li><p>Valid UAE driving license and access to a personal vehicle</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

Role Description The IT Support Officer role at PACIF is a full-time remote position responsible for providing day-to-day technical support to staff and stakeholders. The IT Support Officer will respond to support requests, diagnose and resolve hardware and software issues, and ensure that desktop computers, printers, and related equipment are functioning properly. The role includes managing user accounts, assisting with system updates and patches, and maintaining documentation of incidents and resolutions. The IT Support Officer will collaborate with other IT team members, escalate complex issues as needed, and contribute to improving IT processes and user experience. Qualifications Strong Technical Support skills, including handling user inquiries and resolving common IT issues. Demonstrated Troubleshooting abilities for hardware, software, and network-related problems. Solid understanding of core Information Technology concepts and standard IT practices. Experience supporting Desktop Computers, including operating systems, applications, and configurations. Practical Printer Support skills, including installation, configuration, and maintenance of printers and related devices. Good communication skills, with the ability to explain technical issues in clear, accessible language. Ability to work independently in a remote environment, manage priorities, and meet service-level expectations. Familiarity with ticketing systems, remote support tools, and basic network concepts is beneficial. Relevant certification (e.g., Comp TIA A+, ITIL Foundation, or similar) and prior experience in an IT support role are advantageous.

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Position Summary We are seeking a dynamic IT Applications & Governance Lead to oversee and support a wide range of business application initiatives across multiple hospitality and leisure properties. Working closely with the Infrastructure Specialist and under the direction of the Assistant IT Manager, this role focuses on project delivery, vendor coordination, and application lifecycle management, from RFP development through rollout and transition to managed operations. The ideal candidate will possess a strong understanding of enterprise applications, integrations, and governance, ensuring that business solutions are designed, delivered, and maintained in alignment with the organization’s digital roadmap, security standards, and operational objectives. Job Dimensions Direct Reports: None Total Reports: None Key Responsibilities & Performance Standards1. Application Project Support Provide application-level expertise for initiatives including:F&B POS replacement Loyalty platform rebranding and digital transformation Customer experience platforms and CRM migration Back-office system transformations (Finance, HR, etc.) Fitness and customer journey reimagining initiatives Support creation and review of RFPs, business requirements, and functional specifications. Participate in solution design, custom development oversight, UAT, troubleshooting, and go-live activities. Coordinate with internal IT teams, business stakeholders, and vendors throughout discovery, implementation, and post-go-live transition. Ensure alignment between application designs and infrastructure capabilities. Support training, change management, and user adoption initiatives.2. Application Lifecycle & Vendor Management Oversee deliverables from application vendors, system integrators, and managed service providers. Ensure quality, compliance, and adherence to SLAs. Track application performance, upgrades, and release management. Validate and document system configurations, integrations, and dependencies.3. Collaboration & Administration Work with business process owners to ensure applications meet functional and operational requirements. Collaborate with Enterprise Architects and IT leadership to ensure governance, security, and integration standards. Contribute to digital innovation initiatives and continuous improvement of user experience and efficiency. Maintain documentation of application inventory, dependencies, and data flows.4. IT Governance & Compliance Implement and maintain IT governance frameworks, standards, and policies. Coordinate IT audits, risk assessments, and compliance reviews. Monitor adherence to change management, backup, and data retention policies. Support KPI reporting, compliance dashboards, and periodic access audits in coordination with audit and security teams. Communications & Working Relationships Internal Assistant IT Manager Enterprise Architect Application & Development Teams Project Managers and Business Units Operations and F&B Teams Cybersecurity and Compliance Teams External Managed Service Providers System Integrators Technology Vendors Consultants and Partner Organizations Selection Criteria A. Qualifications & Experience Essential Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.6–10 years of experience in IT applications within enterprise or multi-system environments. Experience supporting applications in hospitality, leisure, or retail sectors (POS, CRM, ERP, Loyalty). Strong understanding of system integrations, APIs, databases, and application lifecycle management. Experience working in multi-vendor and managed services environments. Proven involvement in governance, architecture, or service delivery oversight. Strong communication, vendor management, and analytical skills. Desirable Exposure to finance, HR, CRM, POS, loyalty, and customer engagement platforms. Familiarity with ITIL, Agile, or Waterfall methodologies. Certifications in application platforms, ITIL, or PMP (preferred but not mandatory). B. Skills & Competencies Strong knowledge of enterprise and business applications (POS, CRM, ERP, Loyalty, Customer Platforms). Expertise in integrations, middleware, APIs, and data flows. Ability to translate business requirements into clear application solutions. Strong troubleshooting and structured problem-solving skills. Excellent stakeholder management and documentation abilities. Highly organized, proactive, and capable of managing multiple projects independently. Ability to review and challenge vendor proposals constructively. C. Tools & Technologies Applications: POS, CRM, ERP, Loyalty, Customer Management Systems Integration & Data: API management tools, ETL platforms, middleware Databases & Reporting: SQL-based databases, Power BI or equivalent Cloud Platforms: Microsoft Azure, AWS, or equivalent Security & Governance: RBAC, SSO, COBIT, ISO 27001, ITILProject Tools: Jira, Microsoft Teams, Confluence

Role Description This part-time IT Support Engineer role is a hybrid position based in Abu Dhabi, with a mix of on-site work at hospitality client locations and some work-from-home flexibility. The IT Support Engineer will provide day-to-day technical and help desk support for staff, diagnose and resolve hardware, software, and network issues, and respond to user requests via phone, email, and ticketing systems. Responsibilities include monitoring system performance, assisting with user account management, supporting POS and property management systems, and escalating complex issues when necessary. The role also involves documenting incidents and solutions, maintaining asset records, and collaborating with other IT team members to ensure reliable and secure IT operations across hospitality environments. Qualifications Candidates should possess strong Technical Support and Help Desk Support skills, including experience responding to and resolving user issues. Candidates should possess solid Information Technology and System Administration skills, such as managing user accounts, devices, and basic server or network configurations. Candidates should possess advanced Troubleshooting skills, with the ability to diagnose and resolve hardware, software, and connectivity problems efficiently. Candidates should possess clear communication and customer service skills, with the ability to support non-technical users in a professional hospitality setting. Relevant qualifications such as a diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience. Certifications like Comp TIA A+, Network+, or Microsoft/Windows-related credentials are beneficial. Experience with hotel or hospitality systems (e.g., POS, PMS, reservation platforms) is an advantage. Ability to work flexibly in a hybrid setup in Abu Dhabi and manage priorities in a fast-paced, service-oriented environment.

� IT Support Officer???? Location: UAE ???????????? Employment Type: Full-time / Part-time???? About the Role We’re looking for a motivated and customer-focused IT Support Officer to join our growing IT team ????In this role, you'll provide first-line technical support to employees, troubleshoot hardware and software issues, and help ensure the smooth operation of the organization's IT systems. You'll work closely with internal teams to resolve technical problems and deliver excellent user support. This is a great opportunity to build your IT career in a collaborative and fast-paced environment ???????? Key Responsibilities Provide first-line technical support via phone, email, and ticketing systems Troubleshoot hardware, software, printer, and network-related issues ????Install, configure, and maintain desktops, laptops, mobile devices, and peripherals Create and manage user accounts, passwords, and system access permissions Assist with Microsoft 365, email, and remote support services Escalate complex technical issues to senior IT staff when necessary Document support requests, resolutions, and technical procedures accurately Perform routine system maintenance, updates, and software installations Ensure timely resolution of IT issues while delivering excellent customer service✅ What We're Looking For Strong troubleshooting and analytical skills ????Good understanding of Windows operating systems, Microsoft 365, and computer hardware Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, Wi-Fi, and VPNFamiliarity with Active Directory, ticketing systems, and remote support tools is an advantage Excellent communication and customer service skills Ability to prioritize tasks and work independently or as part of a team Positive attitude with a willingness to learn and develop ???????? Qualifications Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Previous experience in IT support, help desk, or desktop support is preferred Entry-level candidates with relevant internships or academic projects are encouraged to apply Certifications such as Comp TIA A+, Microsoft, ITIL, or Cisco are an advantage???? Why Join Us? Flexible full-time or part-time working arrangements ????Supportive and collaborative work environment ????Opportunities for professional development and career growth Hands-on experience with enterprise IT systems and technologies Competitive salary and comprehensive employee benefits???? How to Apply Ready to grow your career as an IT Support Officer? ????Send your CV and feel free to include examples of your technical skills, IT certifications, troubleshooting experience, internships, academic projects, or other relevant achievements.able de la conception, de la configuration et de l’optimisation des systèmes audio pour différents projets audiovisuels et digitaux. Au quotidien, vous assurerez le choix des microphones et des équipements, la mise en place des chaînes audio, le réglage des niveaux, l’enregistrement et le mixage, ainsi que la résolution des problèmes techniques sur site. Vous collaborerez avec les équipes de production, de développement et de design pour garantir une qualité sonore cohérente avec les exigences des projets et des client·e·s. Vous participerez à des tests acoustiques, à la calibration des systèmes Audio-Visuels (AV) et à la documentation technique des installations. Ce poste à temps plein est basé sur site à Mfoundi. Qualifications Maîtrise des principes d’ingénierie audio et de l’utilisation des microphones (choix, placement, calibration) pour différents environnements et usages. Compétences en conception et intégration de systèmes Audio-Visuels (AV) et en acoustique pour optimiser la qualité sonore des espaces et des installations. Expérience en sound design (création, traitement et montage des sons) pour des applications multimédia, digitales ou audiovisuelles. Connaissance des outils et logiciels audio professionnels (stations audionumériques, plugins, processeurs de

Chief Technology Officer: Hands-on, AI-native technology leadership for Zofeur's next stage of scale Reports to: Founder & CEOScope: Engineering, architecture, mobile, QA, Dev Ops, infrastructure, cybersecurity, data engineering and AI engineering<br>The Opportunity Build the technology organisation behind a high-volume, real-time mobility platform. This is a company-level leadership role for a technically deep operator who can strengthen an existing platform, upgrade a distributed team and make AI a practical advantage across engineering and mobility intelligence.<br>About Zofeur Zofeur is a fast-growing mobility technology platform built around delegated mobility for car owners. The platform powers on-demand chauffeur services, scheduled and subscription-based mobility, enterprise driver logistics and related operational services across multiple markets. Its technology environment includes customer and chauffeur mobile applications, real-time dispatch and location systems, payments, subscriptions, operational control systems, enterprise dashboards, APIs, analytics and cloud infrastructure. Zofeur is now building its next stage of internal technology leadership as it scales across the GCC.<br>The role Zofeur is seeking a hands-on, AI-native Chief Technology Officer to take end-to-end ownership of technology strategy, engineering execution and organisational capability. The CTO will inherit a live platform and an established distributed engineering team. The immediate mandate is to strengthen that team, internalise critical capabilities, improve delivery speed and quality, reduce key-person dependency and build a high-performing engineering organisation. This is not a purely strategic or managerial position. The CTO must be technically credible enough to engage directly with architecture, code quality, infrastructure and production incidents while building the leadership structure required for scale.<br>What you will own Technology strategy and architecture Own Zofeur's technical vision, architecture and engineering roadmap. Ensure the platform can support increasing transaction volumes, geographic expansion and new product lines. Review the current cloud, backend, mobile, data and integration architecture and establish clear technical standards. Prioritise technical debt according to customer, operational and commercial impact. Make pragmatic build-versus-buy, modernisation and platform investment decisions. Improve systems incrementally while replacing components where evidence clearly justifies it.<br>Engineering organisation Assess the existing engineering organisation and develop a clear capability and succession plan. Build an internal technology organisation while managing a controlled hybrid delivery model. Recruit, coach and retain high-quality engineering leaders and individual contributors. Establish clear ownership across backend, mobile, QA, infrastructure, security, data and AI engineering. Eliminate critical individual dependencies and create an accountable, transparent engineering culture.<br>Delivery, reliability and quality Improve engineering velocity without compromising platform stability. Establish measurable standards for release frequency, lead time, defect rate, availability and incident recovery. Strengthen QA automation across critical customer, chauffeur, payment, subscription, B2B and operational workflows. Implement effective code review, testing, deployment, rollback, observability and incident-response practices. Improve technical documentation and engineer onboarding.<br>AI-first engineering and mobility intelligence Establish AI-native development practices across coding, testing, review, documentation, debugging and internal tooling. Select and govern AI development tools with appropriate security, privacy and quality controls. Build capability in data engineering, AI engineering and MLOps. Partner with Product and Operations to convert high-value AI opportunities into reliable production systems. Lead initial priorities including automated software engineering and QA, ETA and demand forecasting, and pricing and supply planning.<br>Cloud, security and governance Own AWS and GCP architecture, availability, security and cost management. Establish strong identity, access, secrets and production-control policies. Ensure Zofeur maintains complete control over source code, infrastructure and critical third-party systems. Strengthen cybersecurity, privacy, business continuity and disaster recovery. Prepare the technology organisation for enterprise diligence, regional expansion and future compliance requirements.<br>Executive leadership Act as a strategic partner to the Founder and CEO and challenge priorities constructively. Translate company objectives into credible technology plans, budgets, trade-offs and timelines. Represent technology with the board, investors, strategic partners and enterprise customers. Build a culture of accountability, urgency, transparency and continuous improvement.<br>What success looks like Technology ownership has moved from founder-led decision-making to a clear, CTO-led operating model. Zofeur has a strong internal engineering core supported by carefully governed external capacity. Critical systems and responsibilities have documented owners and no material single-person dependencies. Release speed, reliability, defect rates and incident recovery are measured and materially improving. AI is embedded in everyday engineering delivery and selected mobility-intelligence use cases are operating in production. The technology organisation can support GCC expansion without proportionally increasing complexity or headcount.<br>Candidate profile The successful candidate will likely bring:Significant software engineering and technology leadership experience, typically 12 or more years, with evidence valued above tenure. Experience leading and scaling multidisciplinary engineering organisations. Strong architecture capability across cloud, backend, mobile, data and APIs. Experience with high-volume transactional, marketplace, logistics, mobility, delivery, fintech or consumer platforms. Direct exposure to real-time systems, location data, payments or operational platforms. Experience managing distributed internal teams and outsourced engineering partners. A record of recruiting, assessing and upgrading engineering talent. Practical experience implementing AI-assisted software development and production AI systems. Strong knowledge of QA automation, Dev Ops, observability, security and incident management. Commercial judgement and the ability to connect technical decisions to customer and business outcomes. The confidence and communication skills to work directly with founders and boards. Experience with PHP/Laravel, Swift, Kotlin, AWS, GCP, Redshift or mobility technology is advantageous but not mandatory. A previous CTO title is not required.<br>The working style we value Technically hands-on without becoming the team's bottleneck. Decisive, calm and low-ego, particularly during incidents and organisational change. Pragmatic about architecture and resistant to unnecessary rewrites or fashionable complexity. Comfortable challenging the CEO and leadership team, while remaining accountable for execution. Able to communicate difficult technical trade-offs in clear commercial language. Motivated by measurable customer and business outcomes rather than technology for its own sake.<br>Location and package This is a full-time, office-based position in Dubai. Zofeur offers a competitive executive package, meaningful equity participation and the opportunity to shape the technology foundation of a category-defining regional mobility company.<br>Important This role is designed for a builder. Candidates seeking a remote, advisory or delegation-only CTO position will not be a fit.

Chief Technology Officer: Hands-on, AI-native technology leadership for Zofeur's next stage of scale Reports to: Founder & CEOScope: Engineering, architecture, mobile, QA, Dev Ops, infrastructure, cybersecurity, data engineering and AI engineering<br>The Opportunity Build the technology organisation behind a high-volume, real-time mobility platform. This is a company-level leadership role for a technically deep operator who can strengthen an existing platform, upgrade a distributed team and make AI a practical advantage across engineering and mobility intelligence.<br>About Zofeur Zofeur is a fast-growing mobility technology platform built around delegated mobility for car owners. The platform powers on-demand chauffeur services, scheduled and subscription-based mobility, enterprise driver logistics and related operational services across multiple markets. Its technology environment includes customer and chauffeur mobile applications, real-time dispatch and location systems, payments, subscriptions, operational control systems, enterprise dashboards, APIs, analytics and cloud infrastructure. Zofeur is now building its next stage of internal technology leadership as it scales across the GCC.<br>The role Zofeur is seeking a hands-on, AI-native Chief Technology Officer to take end-to-end ownership of technology strategy, engineering execution and organisational capability. The CTO will inherit a live platform and an established distributed engineering team. The immediate mandate is to strengthen that team, internalise critical capabilities, improve delivery speed and quality, reduce key-person dependency and build a high-performing engineering organisation. This is not a purely strategic or managerial position. The CTO must be technically credible enough to engage directly with architecture, code quality, infrastructure and production incidents while building the leadership structure required for scale.<br>What you will own Technology strategy and architecture Own Zofeur's technical vision, architecture and engineering roadmap. Ensure the platform can support increasing transaction volumes, geographic expansion and new product lines. Review the current cloud, backend, mobile, data and integration architecture and establish clear technical standards. Prioritise technical debt according to customer, operational and commercial impact. Make pragmatic build-versus-buy, modernisation and platform investment decisions. Improve systems incrementally while replacing components where evidence clearly justifies it.<br>Engineering organisation Assess the existing engineering organisation and develop a clear capability and succession plan. Build an internal technology organisation while managing a controlled hybrid delivery model. Recruit, coach and retain high-quality engineering leaders and individual contributors. Establish clear ownership across backend, mobile, QA, infrastructure, security, data and AI engineering. Eliminate critical individual dependencies and create an accountable, transparent engineering culture.<br>Delivery, reliability and quality Improve engineering velocity without compromising platform stability. Establish measurable standards for release frequency, lead time, defect rate, availability and incident recovery. Strengthen QA automation across critical customer, chauffeur, payment, subscription, B2B and operational workflows. Implement effective code review, testing, deployment, rollback, observability and incident-response practices. Improve technical documentation and engineer onboarding.<br>AI-first engineering and mobility intelligence Establish AI-native development practices across coding, testing, review, documentation, debugging and internal tooling. Select and govern AI development tools with appropriate security, privacy and quality controls. Build capability in data engineering, AI engineering and MLOps. Partner with Product and Operations to convert high-value AI opportunities into reliable production systems. Lead initial priorities including automated software engineering and QA, ETA and demand forecasting, and pricing and supply planning.<br>Cloud, security and governance Own AWS and GCP architecture, availability, security and cost management. Establish strong identity, access, secrets and production-control policies. Ensure Zofeur maintains complete control over source code, infrastructure and critical third-party systems. Strengthen cybersecurity, privacy, business continuity and disaster recovery. Prepare the technology organisation for enterprise diligence, regional expansion and future compliance requirements.<br>Executive leadership Act as a strategic partner to the Founder and CEO and challenge priorities constructively. Translate company objectives into credible technology plans, budgets, trade-offs and timelines. Represent technology with the board, investors, strategic partners and enterprise customers. Build a culture of accountability, urgency, transparency and continuous improvement.<br>What success looks like Technology ownership has moved from founder-led decision-making to a clear, CTO-led operating model. Zofeur has a strong internal engineering core supported by carefully governed external capacity. Critical systems and responsibilities have documented owners and no material single-person dependencies. Release speed, reliability, defect rates and incident recovery are measured and materially improving. AI is embedded in everyday engineering delivery and selected mobility-intelligence use cases are operating in production. The technology organisation can support GCC expansion without proportionally increasing complexity or headcount.<br>Candidate profile The successful candidate will likely bring:Significant software engineering and technology leadership experience, typically 12 or more years, with evidence valued above tenure. Experience leading and scaling multidisciplinary engineering organisations. Strong architecture capability across cloud, backend, mobile, data and APIs. Experience with high-volume transactional, marketplace, logistics, mobility, delivery, fintech or consumer platforms. Direct exposure to real-time systems, location data, payments or operational platforms. Experience managing distributed internal teams and outsourced engineering partners. A record of recruiting, assessing and upgrading engineering talent. Practical experience implementing AI-assisted software development and production AI systems. Strong knowledge of QA automation, Dev Ops, observability, security and incident management. Commercial judgement and the ability to connect technical decisions to customer and business outcomes. The confidence and communication skills to work directly with founders and boards. Experience with PHP/Laravel, Swift, Kotlin, AWS, GCP, Redshift or mobility technology is advantageous but not mandatory. A previous CTO title is not required.<br>The working style we value Technically hands-on without becoming the team's bottleneck. Decisive, calm and low-ego, particularly during incidents and organisational change. Pragmatic about architecture and resistant to unnecessary rewrites or fashionable complexity. Comfortable challenging the CEO and leadership team, while remaining accountable for execution. Able to communicate difficult technical trade-offs in clear commercial language. Motivated by measurable customer and business outcomes rather than technology for its own sake.<br>Location and package This is a full-time, office-based position in Dubai. Zofeur offers a competitive executive package, meaningful equity participation and the opportunity to shape the technology foundation of a category-defining regional mobility company.<br>Important This role is designed for a builder. Candidates seeking a remote, advisory or delegation-only CTO position will not be a fit.

<p><strong>Overview</strong></p><p>We are seeking a motivated IT professional for an internship-based role within our dynamic technology team in Dubai, UAE.&nbsp;</p><p>This opportunity is ideal for a university graduate with 5 to 10 years of related experience who is pursuing hands-on experience in information technology within a corporate environment.&nbsp;</p><p>The role provides exposure to a broad range of IT disciplines and offers a pathway to develop practical skills, contribute to meaningful projects, and advance within a technology-driven organization.</p><p>&nbsp;</p><p><strong>Company Information</strong></p><p>Our company is a forward-thinking leader in the [industry/sector], dedicated to delivering innovative solutions and exceptional service to our clients.&nbsp;</p><p>We foster a collaborative culture that values initiative, continuous learning, and professional growth. Based in Dubai, we operate across multiple markets and maintain a strong focus on technology-enabled efficiency and reliability.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Assist with daily IT operations, including hardware and software troubleshooting, user support, and incident resolution in alignment with service level agreements.</li><li>Support network and system administration tasks, such as monitoring, backups, patch management, and security hygiene under supervision.</li><li>Participate in the deployment, configuration, and maintenance of IT infrastructure, including endpoints, servers, and cloud services.</li><li>Collaborate with cross-functional teams to gather requirements, document processes, and contribute to project planning and execution.</li><li>Contribute to IT project tasks, testing, and documentation, ensuring adherence to internal standards and regulatory requirements.</li><li>Assist in the management of IT assets, inventory, and license compliance.</li><li>Support cybersecurity initiatives by following established policies, reporting anomalies, and aiding awareness activities.</li><li>Develop technical skills through hands-on practice and participation in training programs and mentorship sessions.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>5 to 10 years of relevant experience in IT roles, preferably within corporate environments or internships that included practical system support.</li><li>Residence in or relocation to Dubai, UAE, with eligibility to work in the region.</li><li>Solid understanding of operating systems (Windows, Linux), networking fundamentals, and IT hardware.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, or GCP) and basic scripting is a plus.</li><li>Strong problem-solving abilities, attention to detail, and effective communication skills.</li><li>Ability to work collaboratively in a team, manage time effectively, and handle multiple tasks simultaneously.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Technical Troubleshooting</li><li>Active Directory and Windows/Linux administration</li><li>Networking basics (LAN/WAN, VPN, firewalls)</li><li>IT Service Management concepts and ticketing tools</li><li>Cloud services and virtualization concepts</li><li>Scripting or automation basics (PowerShell, Bash, or Python) preferred</li><li>Cybersecurity awareness and risk mitigation practices</li><li>Strong written and verbal communication</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive internship stipend and potential for full-time opportunities</li><li>Mentorship from experienced IT professionals</li><li>Hands-on experience with modern IT infrastructure and cloud environments</li><li>Professional development, training programs, and opportunities for certification</li><li>Employees and family health insurance options</li><li>Collaborative and inclusive workplace culture in Dubai</li></ul>

Job Overview We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients. Candidates should be compassionate, able to multi-task, and possess strong communication skills.<br>Responsibilities Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Other duties as necessary<br>Qualifications1-2 years of Medical Receptionist experience in UAE, preferred Graduate preferred Medical coder Knowledge about UAE medical insurance preferred